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  • Technical Support Representative - Onsite

    Teleperformance 4.2company rating

    Support associate job in Brownsville, TX

    About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: * Paid Training * Competitive Wages * Full Benefits (Medical, Dental, Vision, 401k and more) * Paid Time Off * Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! This position will be based on-site at our Brownsville, Texas location. Responsibilities Your Responsibilities As a Technical Support Representative, you will be responsible for finding innovative ways to respond to varying questions, issues, and concerns. * Provide front line, first level, technical assistance for consumers * Supporting Client specific high speed internet services delivering an exceptional customer experience * Resolve technical problems, within a fast paced, customer facing environment * Troubleshooting and issue resolution assistance with Client service and/or devices specific issues including internet connectivity and performance troubleshooting. * Supporting customer needs related to Client specific high speed internet services and or devices including troubleshooting, triage, and additional required resolution techniques. * Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration. * Demonstrate advanced product knowledge and he ability to solve customer issues. * Resolve customer issues on the first call as frequently as possible. * Open and manage trouble ticket system for user issues, Data Network, OS issues. * Be patient, courteous and friendly with customers at all times. * Demonstrate a positive attitude. * Address and solve technical problems in a timely manner and complete all work assignments within expected time frames. * Adhere to all work schedule assignments. * Abide by and support management directives and adhere to all TP policies. Qualifications We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: * High School Diploma or equivalent. * Minimum of 6 months of customer service experience. * Must be 18 years of age or older. * Ability to type at least 25 words per minute. * Comfortable with desktop computer systems and have general knowledge of Windows-based systems. * Customer service and/or sales experience preferred. * College degree preferred but not required. Key Competencies: * Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. * Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. * Communication: Outstanding communication, listening, and analytical skills. * Organizational Skills: Strong organizational and problem-solving skills. * Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. * Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. * Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. * Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience. Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets
    $27k-31k yearly est. Auto-Apply 42d ago
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  • Client Support Associate

    Jackson Hewitt-FCS 4.1company rating

    Support associate job in Harlingen, TX

    Job DescriptionBenefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
    $38k-54k yearly est. 17d ago
  • Patient Support Agent

    Ascend Vision Partners

    Support associate job in McAllen, TX

    Full-time Description Thurmond Eye Associates has been serving Hidalgo, Starr, and Cameron Counties for over 60 years, and is proud to be the leading ophthalmic group in the community. We offer a full spectrum of ophthalmic medical and surgical treatments so that all options are available to our patients. Thurmond Eye Associates is committed to the delivery of personalized eye care of the highest quality. Not only do we value our patients, but we are also passionate about our staff. Our amazing leadership team is committed to cultivating and maintaining an employee centric work environment where every employee has a voice and a platform to share their ideas and suggestions, are encouraged and incentivized to broaden their education and training and are invited to participate in the numerous employee activities offered monthly. The Patient Support Agent (call center representative) position allows you to provide a welcoming environment to both our patients and providers. This position is responsible to schedule patients with our providers via incoming and outbound calls with a focus on customer service. Provides operational support in delivery of patient care in a call setting environment. Responsible for answering phones in a timely and professional manner, scheduling appointments, obtain and input insurance information, and direct calls accordingly. Adhere to schedule rules as established by the facility and providers. Job Responsibilities Communicates in a cordial, professional manner with patients via phone. Completes new patient registration (inputting demographic information, insurance information, etc.) and patient appointment information for incoming callers to appropriate facility/provider. Logs all patient communication within patient chart during or after patient call. Fills patient cancellation slots efficiently in keeping schedules booked for the providers. Improves positive patient satisfaction outcomes by assuring that all quality measures are met in regard to our patients' experience. Updates computer referring physician data base, as needed. Works with online scheduling system and EHR. Verifies patient data and insurance to ensure it is updated for accurate billings. Responds to patient concerns or refers to leadership as needed. Requirements Education and Experience High school diploma or equivalent, preferred Call Center, Customer Service or other related experience, preferred Bilingual (English/Spanish), required Knowledge, Skills & Abilities Customer Service Possesses medical knowledge as it relates to patient coordination of ophthalmic care. Ability to utilize a desktop computer, keyboard, mouse and headset Acquainted with common ocular symptoms and complaints Physical Requirements Sitting for extended periods of time Requires using hands to handle, control, or feel objects, tools, or controls Requires repetitive movement
    $24k-44k yearly est. 60d+ ago
  • Vendor Stock Support Associate, La Plaza Mall - Full Time

    Macy's, Inc. 4.5company rating

    Support associate job in McAllen, TX

    Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Vendor Paid Stock colleague is responsible for all functions related to the flow of new merchandise for a brand-specific vendor. They complete other vendor specific operational tasks as needed. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here. What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: * Merchandise discounts * Performance-based incentives * Annual merit review * Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here. What You Will Do * Make the customer the number one priority * Complete general shipment processing activities in accordance with productivity standards and timelines, and ensure floor readiness * Hang or fold merchandise and place on racks to be taken to the selling floor * Assist the Omni Operations Manager in the movement of fixtures and merchandise for new product, season changes, and clearance sets * Assist in replenishment of stock onto the sales floor * Maintain stockroom organization and housekeeping * Process damages, transfers, and return to vendor merchandise * Maintain high customer readiness standards by delivering a clean, neat, easy to shop store environment * Follow shortage programs and procedures as they pertain to the receiving function * Adhere to all safety and security policies and procedures * Ensure shortage prevention initiatives are executed * Perform other vendor specific duties as needed * Perform other duties as assigned * Regular, dependable attendance and punctuality * Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. Who You Are * High School degree or equivalent preferred. * Minimum 1 year previous merchandising or retail experience. * Ability to effectively communicate and present information to customers, peers and all levels of management. * Basic math functions such as addition, subtraction, multiplication, and division. * Able to use a calculator. * Self-starter, able to work independently and as part of a team and must have good time management skills. * Strong organizational skills with attention to detail. * Ability to follow through on projects in a timely manner. * Must be comfortable with the use of RF equipment. * Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays.. Essential Physical Requirements You Will Perform * This position requires lifting, constant moving, standing, and reaching with arms and hands. * Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders * Reaching, including above eye level, crouching, kneeling, and stooping * Involves close vision, color vision, depth perception, and focus adjustment. About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. STORES00
    $32k-38k yearly est. Auto-Apply 6d ago
  • Support Associate - Soma

    Chicos Fas Inc. 4.1company rating

    Support associate job in McAllen, TX

    We are customer obsessed, innovative, and have the best culture in retail. Join our team today! The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Operational Excellence Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space. Ensures new products are properly merchandised and represented in a timely manner. Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests. Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc. Participates in pricing changes and markdowns. Alerts store management to cash supply needs. Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed. Assists with boutique cleanliness and organization Customer Experience Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience Teamwork and Growth Promotes an inclusive, collaborative approach to problem solving Seeks personal developmental opportunities and readily solicits feedback Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. QUALIFICATIONS: High school diploma or equivalent Previous stock or cashier experience preferred Must be 18 years of age or older Excellent communication skills Excellent customer service skills Strong organizational skills and ability to multi-task in a fast-paced environment Able to learn or adapt to technology provided by the company Must be able to work the majority of the shift standing Ability to work quickly and within strict timelines Ability to demonstrate teamwork Exposure to visual merchandising and product placement techniques desired Communicate with customers, Associates, and Management; wear / communicate with headset Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required. PHYSICAL REQUIREMENTS: Constant Walking/Standing- 67-100% of 8-hour shift Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift Frequent Climbing- 34%-66% of 8-hour shift Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. 5496 La Plaza Mall
    $31k-36k yearly est. 18d ago
  • Client Support Associate

    FCS 4.8company rating

    Support associate job in Weslaco, TX

    Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
    $37k-54k yearly est. Auto-Apply 60d+ ago
  • Passport Support Associate III

    CGI Group Inc. 4.5company rating

    Support associate job in San Juan, TX

    CGI Federal is looking for experienced Support Associates to support the San Juan Passport Agency. The ideal candidates should possess excellent communication skills, have experience in working with customers in a front facing capacity, and have the ability to work as a team in a fast-paced environment. Your future duties and responsibilities: * Operate various equipment for high-speed scanning, mail out, and metering of mail. * Prepare and mail envelopes with correct passport and corresponding supporting documents. * Box and archive files for storage purposes. * Interface with passport applicants at Agency/Center Information and Will-Call counters: o At the Information Station, ensure appointment is scheduled; o Review passport application, photograph, identification and supporting documentation for completeness prior to adjudication; o Ensure the application and documents comply with Passport requirements, photograph meets Passport standards, and customer is provided fee information. * Prior to distributing to applicants, print and review passport books for accuracy and quality. * Process refund/reimbursement requests. * Generate a credit card payment from the applicant and distribute completed batches to the Cashier's Office. Verify all completed transactions and run designated reports. * Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training sessions, conduct office tours, etc. * Assist CSM in maintaining and cataloging electronic records of passport acceptance facilities. * Contact applicants to request necessary documents. * Resolve undeliverable mail items by contacting the customer and appropriately documenting all actions taken in a SharePoint application. * Per the guidance of DOS Passport Specialists, generate correspondence to resolve application discrepancies, including: Return to Sender (RTS), Rewrites and Re-issues, and re-batch into the system. Required qualifications to be successful in this role: * Bachelor's Degree * Four years of general office experience: follow a number of specific procedures in completing several clerical steps performed in a prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file; simple posting to individual accounts; opening mail; running mail through metering machines; and calculating and posting charges to departmental accounts * Three years of experience utilizing a variety of office software, specifically Microsoft Office * Capable of performing tasks while maintaining a high level of accuracy * Ability to work in one place and traverse the office on a continuing basis * Must maintain constant awareness of all aspects of internal and external security * Ability to successfully complete the CGI Background Investigation to include: 50 State Criminal, Education and Employment checks; additionally, your ability to successfully complete a Credit and/or Driving Records check may be conducted if required by the contract for continued employment * Due to the nature of the government contract requirements and/or clearance requirements, US citizenship and an ability to obtain an MRPT clearance is required. * Selected candidates must be able to frequently lift and carry up to 45 lbs. This position may require long hours of standing, so candidates will be expected to stand and walk around the worksite for the entirety of their shift. Due to the nature of the government contract requirements and/or clearance requirements, US citizenship and ability to obtain a Government Level clearance is required. Hourly Rate: $19.57/hour * CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to: skill set level; experience and training; and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case.* CGI Federals benefits are offered to eligible professionals on their first day of employment to include: Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category. 401(k) Plan and Profit Participation for eligible professionals Additional benefits determined by your Service Contract Act: Paid Time Off (PTO) Paid Federal Holidays Health & Welfare Benefits #CGIFederalJob #PassportUS Skills: * Business Acumen * Communication (Oral/Written) * Detail-oriented What you can expect from us: Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_******************. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned. We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.
    $19.6 hourly 34d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Support associate job in McAllen, TX

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $62k-85k yearly est. 22d ago
  • Programs Support Specialist

    C2 GPS-Lower Rio Grande Workforce

    Support associate job in Weslaco, TX

    The Program Support Specialist supports the mission of C2 GPS by providing operational support to the workforce center staff and provides technical support for workforce customers within the Child Care Department. ESSENTIAL FUNCTIONS: Reviews and examines compliance reports to ensure alignment with program requirements. Monitors contacts and communications with customers. Coordinates required participation hours for customers and files documentation in the customer's original case file. Participates in customer hearings and submits relevant documentation to appropriate parties. Seeks out new ways to improve workforce services to meet labor market needs. Performs other related duties as assigned. REQUIRED SKILLS/ABILITIES: Knowledge of workforce development. Knowledge of word processing, spreadsheet, technology, and computer skills. Exceptional customer service and interpersonal skills. Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented. Excellent verbal and written communication skills, to include documentation. Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public. Ability to develop strategies and solutions. EDUCATION AND EXPERIENCE: High School Diploma or GED required. Valid driver's license and proof of insurance with safe driving record. One year of relevant experience preferred. Bilingual in English and Spanish strongly preferred. PHYSICAL DEMANDS: Physical requirements include lifting to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech, and hearing. Working conditions are primarily in an office environment. Occasional driving and travel required. Flexible hours may be required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. ------------------------------------------------------------------------------------------------------------------------ COMPANY OVERVIEW: C2 Global Professional Services (C2 GPS) is leading the charge in innovative workforce and career services, making a real impact in Texas, Florida, and communities across Southern Nevada. Known for our exceptional customer service, we pride ourselves on forging strong relationships within our local communities and empowering job seekers to land meaningful roles and advance their careers. At C2 GPS, our core values of Respect, Communication, Customer Engagement, and Ingenuity are at the heart of everything we do. We strive for excellence that sets us apart from the competition. As we experience rapid growth, our services reach across multiple counties in Texas, Florida, and Southern Nevada, demonstrating our commitment to making a difference. Our guiding principle is clear: to navigate the complex landscape of workforce development, our passionate team members provide unparalleled customer service and actively support the communities where we live and work. Join a team of talented professionals dedicated to transforming lives for the better. Not only will you collaborate with a passionate and committed group, but you'll also gain access to a competitive benefits plan that enhances your work-life balance. Let's make a difference together! Health Insurance (with low-cost options for employee-only plans Wellness Reimbursement Generous Paid Time Off Paid Parental Leave 401(K) with 100% Employer Match up to 6% of individual contributions Dental Vision Life Insurance Short and Long Term Disability Pet Insurance EEO/AA C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, sex, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications. JOB CODE: 8810N5 - PSS
    $34k-58k yearly est. 53d ago
  • FT Operations Support Associate

    Ralph Lauren 4.5company rating

    Support associate job in Mercedes, TX

    Ref #: W171666 Department: Retail City: Mercedes State/Province: Texas Workspace Description Shift: Pay Range Max Pay Range Min Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration. Position Overview As an Operations Support Associate at Polo Ralph Lauren, plays a crucial role in ensuring the smooth day-to-day operations in our retail stores. Responsible for various aspects in store from receiving deliveries, and processing the merchandise per company guidelines, to store recovery and supporting the needs of the selling floor. Operation Support Associates maintain the organization and cleanliness of the stock room, assists the sales floor personnel by completing stock checks and delivering merchandise, and support inventory levels on the sales floor and stock room per company guidelines. This role must be adaptable to the needs of the business as some areas of responsibility may not be necessary in all locations and the percentage of time spent in each area may vary location to location. Operations Associates are the entry point for future Leadership roles within Ralph Lauren where you can begin to write your Next Great Chapter. This position may be offered as full-time or part-time, depending on candidate availability and business needs. Essential Duties & Responsibilities The Operations Support Associate is primarily a non-selling role; however, this can shift as business dictates. Inventory Management & Operations * Process freight within specified Units per Hour goals, including markups/markdowns and EAS tagging * Inspect deliveries for damages, verify packaging, and ensure proper sensor/tag placement * Execute daily RFID inventory scans for accurate floor replenishment * Manage "Ship to Home" orders and store-to-store transfers * Complete ISOS replenishment activities and stock room resets * Process retickets, create tags, and associate RFID tags * Maintain organized stockroom and sales floor inventory levels using company guidelines Customer Service & Sales Floor Support * Create memorable customer experiences through exceptional service * Support Brand Ambassadors with stock checks and merchandise delivery * Greet and assist customers with their shopping needs when on sales floor * Process sales transactions and follow company policies for returns, discounts, and customer data capture * Maintain clean, welcoming sales floor and fitting rooms * Balance operational tasks while prioritizing customer experience Visual Merchandising & Store Standards * Participate in visual merchandising of sales floor * Maintain store presentation standards following company guidelines * Provide feedback to Management on product and category opportunities Professional Standards * Foster a positive work environment aligned with RL values * Collaborate effectively with team members * Participate in training and company initiatives * Support store operations in both front and back of house functions Experience, Skills & Knowledge * Back of house experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred. * Ability to effectively communicate with customers and store personnel. * Ability to maneuver around the sales floor, stock/dressing room, cash-wrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately. * Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required). * Ability to build and maintain positive working relationships with customers, management, and co-workers. Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws. Please note background checks will be evaluated individually. * < Back to search results Apply now Share Share FT Operations Support Associate with Facebook Share FT Operations Support Associate with Twitter Share FT Operations Support Associate with a friend via e-mail Job Notifications Sign up to receive job notifications. Notify Me
    $31k-38k yearly est. 44d ago
  • 25U Signal Support Systems Specialist

    Army National Guard 4.1company rating

    Support associate job in Weslaco, TX

    Communication is the pulse of Army National Guard units, and it's up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn't miss a beat. Signal Support Systems Specialists are responsible for integrating signal systems and networks; performing signal support functions and unit-level maintenance on authorized signal equipment; and installing, operating, and maintaining radio and data distribution systems. Advanced team members supervise and train other Soldiers; maintain and install signal support systems and terminal devices; provide technical assistance and training for automation and communications equipment; prepare maintenance and supply requests for unit-level signal support; and operate and perform preventative maintenance checks and services on assigned vehicles. Job Duties * Maintain radio and data distribution systems * Perform signal support functions and technical assistance for computer systems * Provide technical assistance and training for local area networks * Maintenance for equipment, terminal devices, assigned vehicles, and power generators Some of the Skills You'll Learn * Mechanical and electrical principles * Preventive maintenance procedures * Line installation and wiring techniques * Communication security policies and procedures Helpful Skills * Interest in working with electronic equipment * Interest in problem solving Through your training, you will develop the skills and experience to enjoy a civilian career with companies that produce communications and electronic equipment. Additional study and two years of electronics experience will also qualify you for certification as an Associate Certified Electronics Technician. Earn While You Learn Instead of paying to learn these skills, get paid to learn. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Job training for Signal Support Systems Specialists consists of 10 weeks of Basic Training, where you'll learn basic Soldiering skills, and 18 weeks of Advanced Individual Training (AIT) which will include a combination of hands-on and classroom training.
    $39k-73k yearly est. 22h ago
  • Wind Farm Technician, Associate

    RWE

    Support associate job in Sebastian, TX

    RWE Clean Energy, LLC To start as soon as possible, full time, permanent Functional area: Operations & Maintenance Remuneration: Non-Exempt As the Wind Farm Technician Associate you support the overall operations and maintenance of one or more wind farms and all related facilities to assure safety and maximize availability in accordance with Operations mission. This role is responsible for safe execution of scheduled maintenance, troubleshooting and repair activities, training, and safety exercises. This job also maintains accountability and readiness of plant tools, equipment, and vehicles; provides technical guidance to the O&M team; tracks, and maintains records of service activities both scheduled and unscheduled through the digital maintenance management system; and helps maintain the work ethic and culture of the plant O&M team. Role Responsibilities: * Assure that all operation and maintenance activities are performed in a safe manner consistent with policies and procedures established for the wind farm site * Assist in conducting acceptance and performance tests on systems and equipment following planned maintenance or outages * Perform safety and other wind farm related tasks when assigned and fill in as back up to personnel at other RWE sites when necessary * Assist with turbine maintenance including services, major component work and replacement, and troubleshooting * Assist with Balance of Plant procedures as needed, including substation and collection system maintenance * Adherence to the company's values and behaviors * Other duties and responsibilities as assigned by the manager Job Requirements and Experience: * High School Diploma or equivalent required; Associate's Degree in Sciences or related field from an accredited school preferred * Alternatively 2 year or 4 year college degree from an accredited school (other than correspondence or on-line) in a technical science like engineering, physics, power, or closely similar * License or Certification experience substitutions include Current Journeyman, Current Master Elecrician License, and Wind Tech Certificate * Unrestricted driver license in good standing * Minimum 2 years of work experience in operations and/or maintenance in power generation, transmission and/or distribution, with a minimum of 2 years in wind turbine experience * Wind turbine experience preferred (Vestas, GE, Acciona, Nordex) * Military experience in a technical field (electrical, electronics or mechanical) * Willing to relocate to within 1 hour drive of site * Knowledge of and experience with the use of hand and power tools * Knowledge of environmental and safety policies and procedures * Ability to work within tight deadlines * Ability to work independently and as part of a team * Ability and willingness to travel to and from job sites as assigned * Intermediate PC/Laptop skills * Ability to create, save, manipulate text & formats in documents and spreadsheets in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and utilize Teams for meetings * Ability to prepare & present technical presentations with assistance * Ability to multi-task, while working independently and as part of a team * Motivated self-starter, goal-oriented, and strong problem-solving abilities * Ability to independently perform troubleshooting and repairs of electromechanical systems * Ability to read, interpret, and follow electrical, mechanical, & hydraulic circuit drawings * Identify energy isolation points and implement LOTO for protection * Intermediate understanding of electromechanical relay, hydraulic accumulator, linear transducer, and electrical motor * Intermediate knowledge of power electronics, motor drives, AC/DC converters * Knowledge of computer network communication protocol and theory of operation is desired * Ability to fill out JHA/LOTO/Tailboard forms without assistance * Initiative - Able to work with minimum supervision and make decisions for all issues related to his/her discipline(s) with limited and/or available information * Wind Farm site location including work in and around energized wind turbine generators and balance of plant equipment (substation, pad mount transformers, etc.) * Work will occur within an office, warehouse, in turbines and outdoors Physical Requirements: * Must be able to maintain a personal weight limitation of 270 lbs. * Must be able to climb wind towers on a daily basis. During this task, employee must be able to open/close hatch doors and identify potential safety hazards * Must be able to balance to: (1) work in closed and small swaying areas on top of and within wind towers, and (2) walk across small surface areas to access areas within wind turbines * Ability to push/pull/lift tools and equipment weighing up to 50 lbs. Applicants must be legally authorized to work in the United States. RWE Clean Energy is unable to sponsor or take over sponsorship of employment visas at this time. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. Eligible employees also participate in short-term incentives, in addition to salary. Apply with just a few clicks: ad code 91194 Any questions? Contact HR: rwece_****************** We look forward to meeting you. Of course, you can find us on LinkedIn, Instagram, Facebook, YouTube and Xing, too. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. RWE Clean Energy is the third largest renewable energy company in the United States, with a presence in most U.S. states from coast to coast. RWE's team of about 2,000 employees in the U.S. stands ready to help meet the nation's growing energy needs. With its homegrown and fastest-to-market product, RWE supports the goal of American Energy dominance and independence. To that end, RWE Clean Energy is committed to increasing its already strong asset base of over 10 gigawatts of operating wind, solar and battery projects, focusing on providing high-quality jobs. RWE invests in local and rural communities while strengthening domestic manufacturing supporting the renaissance of American industry. This is complemented by RWE's energy trading business. RWE is also a major offtaker of American liquified natural gas (LNG). Job Segment: Wind Energy, Environmental Engineering, Gas, Gas Technician, Electrical, Energy, Engineering
    $64k-106k yearly est. Easy Apply 17d ago
  • Wind Farm Technician, Associate

    RWE Clean Energy

    Support associate job in Sebastian, TX

    **RWE Clean Energy, LLC** **To start as soon as possible, full time, permanent** **Functional area:** Operations & Maintenance **Remuneration:** Non-Exempt As the **Wind Farm Technician Associate** you support the overall operations and maintenance of one or more wind farms and all related facilities to assure safety and maximize availability in accordance with Operations mission. This role is responsible for safe execution of scheduled maintenance, troubleshooting and repair activities, training, and safety exercises. This job also maintains accountability and readiness of plant tools, equipment, and vehicles; provides technical guidance to the O&M team; tracks, and maintains records of service activities both scheduled and unscheduled through the digital maintenance management system; and helps maintain the work ethic and culture of the plant O&M team. **Role Responsibilities:** + Assure that all operation and maintenance activities are performed in a safe manner consistent with policies and procedures established for the wind farm site + Assist in conducting acceptance and performance tests on systems and equipment following planned maintenance or outages + Perform safety and other wind farm related tasks when assigned and fill in as back up to personnel at other RWE sites when necessary + Assist with turbine maintenance including services, major component work and replacement, and troubleshooting + Assist with Balance of Plant procedures as needed, including substation and collection system maintenance + Adherence to the company's values and behaviors + Other duties and responsibilities as assigned by the manager **Job Requirements and Experience:** + High School Diploma or equivalent required; Associate's Degree in Sciences or related field from an accredited school preferred + Alternatively 2 year or 4 year college degree from an accredited school (other than correspondence or on-line) in a technical science like engineering, physics, power, or closely similar + License or Certification experience substitutions include Current Journeyman, Current Master Elecrician License, and Wind Tech Certificate + Unrestricted driver license in good standing + Minimum 2 years of work experience in operations and/or maintenance in power generation, transmission and/or distribution, with a minimum of 2 years in wind turbine experience + Wind turbine experience preferred (Vestas, GE, Acciona, Nordex) + Military experience in a technical field (electrical, electronics or mechanical) + Willing to relocate to within 1 hour drive of site + Knowledge of and experience with the use of hand and power tools + Knowledge of environmental and safety policies and procedures + Ability to work within tight deadlines + Ability to work independently and as part of a team + Ability and willingness to travel to and from job sites as assigned + Intermediate PC/Laptop skills + Ability to create, save, manipulate text & formats in documents and spreadsheets in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and utilize Teams for meetings + Ability to prepare & present technical presentations with assistance + Ability to multi-task, while working independently and as part of a team + Motivated self-starter, goal-oriented, and strong problem-solving abilities + Ability to independently perform troubleshooting and repairs of electromechanical systems + Ability to read, interpret, and follow electrical, mechanical, & hydraulic circuit drawings + Identify energy isolation points and implement LOTO for protection + Intermediate understanding of electromechanical relay, hydraulic accumulator, linear transducer, and electrical motor + Intermediate knowledge of power electronics, motor drives, AC/DC converters + Knowledge of computer network communication protocol and theory of operation is desired + Ability to fill out JHA/LOTO/Tailboard forms without assistance + Initiative - Able to work with minimum supervision and make decisions for all issues related to his/her discipline(s) with limited and/or available information + Wind Farm site location including work in and around energized wind turbine generators and balance of plant equipment (substation, pad mount transformers, etc.) + Work will occur within an office, warehouse, in turbines and outdoors **Physical Requirements:** + Must be able to maintain a personal weight limitation of 270 lbs. + Must be able to climb wind towers on a daily basis. During this task, employee must be able to open/close hatch doors and identify potential safety hazards + Must be able to balance to: (1) work in closed and small swaying areas on top of and within wind towers, and (2) walk across small surface areas to access areas within wind turbines + Ability to push/pull/lift tools and equipment weighing up to 50 lbs. _Applicants must be legally authorized to work in the United States. RWE Clean Energy is unable to sponsor or take over sponsorship of employment visas at this time._ **Benefits offered:** Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. Eligible employees also participate in short-term incentives, in addition to salary. **Apply with just a few clicks:** ad code **91194** Any questions? **Contact HR:** rwece_****************** We look forward to meeting you. Of course, you can find us on LinkedIn, Instagram, Facebook, YouTube and Xing, too. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. RWE Clean Energy is the third largest renewable energy company in the United States, with a presence in most U.S. states from coast to coast. RWE's team of about 2,000 employees in the U.S. stands ready to help meet the nation's growing energy needs. With its homegrown and fastest-to-market product, RWE supports the goal of American Energy dominance and independence. To that end, RWE Clean Energy is committed to increasing its already strong asset base of over 10 gigawatts of operating wind, solar and battery projects, focusing on providing high-quality jobs. RWE invests in local and rural communities while strengthening domestic manufacturing supporting the renaissance of American industry. This is complemented by RWE's energy trading business. RWE is also a major offtaker of American liquified natural gas (LNG).
    $64k-106k yearly est. Easy Apply 17d ago
  • Clinical Support Coordinator

    HCA Healthcare 4.5company rating

    Support associate job in McAllen, TX

    **Introduction** Do you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care and serving over 31.2 million patient interactions every year, nurses at Rio Grande Regional Hospital have the opportunity to make a real impact. As a(an) Clinical Support Coordinator you can be a part of change. **Benefits** Rio Grande Regional Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: + Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. + Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. + Free counseling services and resources for emotional, physical and financial wellbeing + 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance. + Referral services for child, elder and pet care, home and auto repair, event planning and more + Consumer discounts through Abenity and Consumer Discounts + Retirement readiness, rollover assistance services and preferred banking partnerships + Education assistance (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) + Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits (********************************************************************** **_Note: Eligibility for benefits may vary by location._** Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Rio Grande Regional Hospital family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Clinical Support Coordinator to help us reach our goals. Unlock your potential! NIGHT SHIFT POSITION Job Summary and Qualifications: New nurses shape the future of patient care, and the support they receive directly impacts how well they deliver it. As a Clinical Support Coordinator, you will be a trusted clinical mentor who helps new graduate nurses and nurses moving into new specialties understand their roles, grow their clinical skills, and deliver safe, quality care. By rounding on units, guiding real-time learning, and coaching in critical moments, you will strengthen confidence, improve practice, and help care teams improve more lives in more ways. Your responsibilities will include: + Rounding on nursing units to observe care, provide in-the-moment coaching, and reinforce safe, quality nursing practice + Guiding new and transitioning nurses through skill development, clinical judgment, care planning, and escalation processes + Providing hands-on support during rapid responses and codes, including feedback and clinical debriefs to reinforce learning + Teaching, demonstrating, and troubleshooting essential nursing skills while identifying shared learning needs to strengthen training + Reinforcing safety standards, regulatory expectations, and communication best practices (AIDET, Teach-Back, Narrating Care) + Partnering with unit leaders to support nurse growth, improve practice, and foster accountability, safety, and teamwork **What qualifications you will need:** + Advanced Cardiac Life Spt must be obtained within 30 days of employment start date + Basic Cardiac Life Support must be obtained within 30 days of employment start date + Neonate Resuscitate must be obtained within 1 year of employment start date + NIH Stroke Scale must be obtained within 30 days of employment start date + Nonviolent Crisis Intervention must be obtained within 90 days of employment start date + PALS Pediatric Adv Life Supt must be obtained within 1 year of employment start date + (RN) Registered Nurse + Bachelors Degree Required + 1 year or more of Acute/Critical Care RN experience Required Rio Grande Regional Hospital (********************************************************************* in McAllen, Texas has been serving the Rio Grande Valley for more than 30 years. Our **full service hospital has 320+ beds** and a team of more than 500 physicians representing 35+ specialties. Rio Grande Regional Hospital offers a full range of inpatient and outpatient medical and surgical services. Our Emergency Room is a **Level III Trauma Center** and we have extended our ER services into the Rio Grande Valley with our three remote ERs in McAllen/Mission, Edinburg, and San Juan. Our Women's Services include L&D and a 30+ bed NICU. We also have an entire children's hospital within our main facility to care for the children in our community. We work with the _Texas Transplant Institute, which serves local patients in need of organ, tissue or stem cell transplants_ . Our proven track record of serving the medical needs of the Valley communities we serve has led to Rio Grande Regional Hospital being recognized for patient safety and clinical excellence time and time again. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder Be a part of an organization that leverages our size to make a real impact in our industry! Our Talent Acquisition team is reviewing applications for our Clinical Support Coordinator opening. Submit your application today and help advance the practice of nursing. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $48k-66k yearly est. 5d ago
  • Sales Support Associate III

    Coach 4.8company rating

    Support associate job in Rio Grande City, TX

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. Sales Support Associate The role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role. Sample of tasks required of role: CASH WRAP: Greeting the customer with a smile and with eye contact and offering your name Interact genuinely and naturally with the customer Read cues and determine customers' needs Conduct email/name capture, where permitted by law Maintain accuracy when operating POS Maintain cash wrap organization and cleanliness Suggest multiple add‐ons and sell gift cards Maintain cash and POS media accurately and in compliance with Coach policy Create lasting impression by genuinely thanking customer and provide reason to return Represent Coach brand appropriately STOCKROOM / WAREHOUSE: Receive shipment and transfers Notify Store Management when new product arrives Scan cartons/transfers, verifying store information is correct Communicate all discrepancies to Store Management Process shipment/transfers according to Coach standards and timeframes Organize and clean stock room daily; to include offsite / remote warehouse as applicable Shift/organize product in the stockroom; react to sell through and make room for new product Manage stock levels/product ownership in back-of-house and sales floor Prepare and conduct regular cycle counts, as directed Participate in store physical inventory counts, as scheduled Maintain Company Loss Prevention standards SALES FLOOR: Regularly analyze sales floor to assess replenishment needs Replenish sales floor/assigned zone React to sell through and execute visual merchandising needs. Support sales floor activities, as directed Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers Respond to customer requests confidently; partner with sales team or Store Management, when needed Upkeep housekeeping standards Competencies required: Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings. Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably. Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything. Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty. Additional Requirements Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets. Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers. Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note : This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at **************
    $37k-50k yearly est. 60d+ ago
  • TJJD - Certified Peer Support Specialist I-II - Recovery Coach - (EVN) - 55110

    Capps

    Support associate job in Edinburg, TX

    TJJD - Certified Peer Support Specialist I-II - Recovery Coach - (EVN) - 55110 (00055110) Organization: TEXAS JUVENILE JUSTICE DEPARTMENT Primary Location: Texas-Edinburg Work Locations: Evins 3801 E Monte Cristo Road Edinburg 78541 Job: Community and Social Service Employee Status: Regular Schedule: Full-time Standard Hours Per Week: 40. 00 State Job Code: 4007 4008 Salary Admin Plan: A Grade: 10 12 Salary (Pay Basis): 2,575. 83 - 4,149. 83 (Monthly) Number of Openings: 1 Overtime Status: Non-exempt Job Posting: Dec 30, 2025, 4:21:50 PM Closing Date: Ongoing Description HOW TO APPLYComplete a State of Texas Application for Employment and the following additional forms (available at ************ tjjd. texas. gov/careers/) TJJD Employment Application Supplement (HR-003) Child Abuse Registry Check Consent Form (HR-028) Disclosure of PREA Employment Standards Violation (HR-975) Authorization to Release Information (HR-074) Failure to complete and submit the above forms will cause delays in your consideration for this position. Apply Online at ************** taleo. net/careersection/644/jobdetail. ftl?job=00055110&tz=GMT-05:00 and attach to the application the above additional forms along with copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214). Apply through Work-In-Texas at ************ workintexas. com/vosnet/loginintro. aspx. You will also need to complete and attach to the application the supplemental questions/forms indicated above along with a copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214). The additional forms are available at: ************ tjjd. texas. gov/careers and can be submitted via email to: HRJobs@TJJD. Texas. gov. PLEASE NOTEYour job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment (month & year), supervisor's name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete. Resumes do not take the place of this required information. Applicants must be able to pass a Criminal Background Check and any other requirements listed under Minimum Qualifications. BENEFITSState of Texas Benefits and Retirement Information can be found at ************ ers. texas. gov. Benefits include: Retirement plan, paid group health & life insurance for employee, paid holidays, paid vacation leave, paid sick leave, longevity pay, educational assistance program, employee assistance program. Optional add-on benefits include: Dental, Vision, Optional Life Insurance, Voluntary AD&D Insurance, Dependent Health & Life insurance, Health & Dependent care flexible spending accounts, etc. Additionally, certain designated positions are eligible for hazardous duty pay, career ladder advancements, and free meals while on duty. GENERAL DESCRIPTIONThe Texas Juvenile Justice Department (TJJD) provides a trauma informed, holistic Substance Use Services (SUS) Specialized Treatment Program to youth committed to the agency who have been assessed as needing SUS treatment in addition to participating in the agency's Texas Model core treatment programming. The Certified Peer Support Specialist I-II - Recovery Coach serves as a role model, mentor, advocate, and motivator to individuals engaged in the Substance Use Services Specialized Treatment Program. This position serves youth who have been adjudicated of felony offenses, committed to the agency by a juvenile court, and placed in a high security correctional facility. Duties involve providing non-clinical services intended to aid youth in establishing and maintaining individual recovery from addiction. The recovery coach promotes a recovery-based approach to youth care with an emphasis on respect, self-direction, and empowerment by providing recovery support, personal assistance, education on community resources, and other supportive services for individuals with a substance use disorder (SUD). May be required to work in excess of 40 hours per workweek, different shift patterns, and travel occasionally. Career Ladder Promotion Opportunity: This position is in the approved TJJD career ladder for Recovery Coaches. Placement on the career ladder is dependent upon experience, education and certification. Recovery Coaches may be promoted based on meeting the established eligibility criteria per agency policy until they reach the top level of the ladder. Progression to the highest pay level on the career ladder is dependent upon experience and performance. Pre-Service Training Academy Requirement: Newly hired recovery coaches or rehired recovery coaches who separated more than 18 months will be required to attend the pre-service training academy. Recovery coaches who have worked for TJJD and return to employment within 18 months of their separation date are not required to attend the pre-service academy and will be placed in full-time status on their date of employment. Levels of Work Performed by Career Ladder Level:Certified Peer Support Specialist I- Recovery Coach: Performs complex (journey-level) peer support work under moderate supervision with limited latitude for the use of initiative and independent judgment. Does not have certification at this level, but may be working towards certification. Certified Peer Support Specialist II- Recovery Coach: Performs advanced (senior-level) peer support work under minimal supervision with extensive latitude for the use of initiative and independent judgment. Has certification as a peer coach. ESSENTIAL DUTIESRecovery coaches are non-clinical support persons, services provided for each participating youth in accordance with Case Management Standards (CMS) and SUS program requirements. Provides peer support in a positive and supportive manner through coaching, role modeling and mentoring in order to assist members in developing skills to achieve their goals. Maintain confidentiality and standards of ethical practice. Attend any and all meetings and trainings held in the SUS department. Works in collaboration with the transitional placement staff (Halfway House PSW, Parole, and SUS Specialized Treatment Program Specialist) to identify appropriate services, such as SUS aftercare. Conducts and facilitates required groups permitted by recovery coaches, SUS psycho-educational groups, and participation in some family contact; and retrieves youth for group and return them in accordance with CMSParticipates in staff development relating to the agency's approved treatment program, group facilitation, CMS, SUS specific training, substance abuse training, and renews annual mandatory training requirements. Reads, reviews, and properly applies information found in youth records related to youth health, safety, and security; provides appropriate information to the SUS staff; and complies with policies, procedures, rules, and regulations. Prepares and maintains records, forms, and reports, as required by CMS and the Texas Department of State Health Services (DSHS). Assists the SUS provider during the time the youth is enrolled in treatment by identifying individual treatment goals, maintaining consistent communication with the SUS provider to ensure the youth is progressing in treatment, including participation in groups, progress, transition plans etc. Performs all duties in compliance with agency safety policies and procedures:Reports safety hazards and corrects hazards when possible. Completes required documentation in the event of an accident/injury within requested time frames. Attends work on a regular and predictable schedule in accordance with agency attendance and leave policies. Will be required to travel up to 20% of the time. Actively embody and support the Texas Model by demonstrating its core values in daily tasks and interactions with others. Qualifications MINIMUM QUALIFICATIONSRequirements for Certified Peer Support Specialist I - Recovery Coach:High school graduation or a GED from an accredited organization, or Associate's or Bachelor's Degree with major course work in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, or other related social sciences* field. No experience required. Requirements for Certified Peer Support Specialist II - Recovery Coach:High school graduation or a GED from an accredited organization or Associate's or Bachelor's Degree with major course work in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, or other related social sciences* field. One (1) year of full-time wage-earning experience providing recovery coaching services. Certified in the State of Texas as one of the following:· Peer Recovery Support Specialist - (PRSS), or· Re-Entry Peer Specialist- (JI-RPS) or· Recovery Support Peer Specialist- (RSPS) (Preferred) The following applies to Certified Peer Support Specialist I-II - Recovery Coach Any degree, diploma, high school equivalent, or course hours required to meet minimum qualifications must be from an accredited educational institution. Requirements:· Must be at least 23 years of age. · Must be in good standing with the certification agency. Preferred:· Experience working with multi-disciplinary teams. · Experience in substance use programs within a correctional setting. · Experience providing substance use recovery coaching services to adolescents. · Have certification or are working towards certification as a Recovery Support Peer Specialist- (RSPS) (Preferred) Experience and Education Substitutions:Pro-rated part-time experience may satisfy the experience requirements. * Social Science degrees include: Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal Justice, Education (or education certification). Pre-employment conditions require acceptable results from mandatory:pre-employment drug test;finger printing, criminal records check, and TB testing;Fitness-for-Duty Assessment which may include both physical and behavior evaluations. KNOWLEDGE, SKILLS, AND ABILITIES · Knowledge of substance use and alcoholism, addiction, co-dependency, and related disorders. · Knowledge of recovery Coaching techniques. · Knowledge of recovery processes. · Knowledge of community resources. · Knowledge of SUS program policies and procedures. · Knowledge of adolescent behavior and counseling and guidance techniques. · Knowledge of recovery and wellness support· Knowledge of mentoring· Knowledge of advocacy· Skill in advocacy interviewing, active listening, and counseling clients/patients. · Skill in acting quickly in emergencies. · Skill in using a computer and applicable software. · Skill in maintaining accurate records and files. · Skill in de-escalation skills with youth in a crisis situation. · Skill in mentoring. · Skill in being a role model. Skill in Implement rehabilitative recovery skills and mentoring youth in SUS programs. Ability to assess youth needs. Ability to coordinate client services. Ability to monitor youth participation. Ability to maintain communication with SUS providers. Ability to prepare youth for groups. Ability to communicate effectively, both orally and in writing. Ability to organize workloads and set priorities to carry out assigned tasks. Ability to establish and maintain effective working relationships with others. Ability to willingness to physically restrain youth in the appropriate manner. · Ability to gather, assemble, correlate, and analyze facts. Ability to work collaboratively with all stakeholders and maintain a professional, courteous demeanor. Ability to work occasionally: may work in excess of 40 hours per workweek, may work different shift patterns, may be on-call, and travel collaboratively with all stakeholders and maintain a professional, courteous demeanor. PHYSICAL DEMANDS AND WORKING CONDITIONSThe following physical demands and working conditions are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. AnalyzingAbility to communicate effectively, orally and in writing Ability to see Ability to hear (with or without aid) Ability to perform tactile discernment Identify colors Depth perception Operate motor equipment Lifting up to 25 lbs. Carrying up to 25 lbs. Restraining combative youth Climbing stairs Climbing ladders PullingPushingRepeated bending Reaching above shoulder WalkingStandingSittingTwistingKneelingStoopingFinger/manual dexterity Dual simultaneous grasping VETERANSIn order to receive veteran's preference, a copy of your DD Form 214 (Certificate of Release or Discharge from Active Duty), VA disability rating (if applicable), or a DD Form 1300 (Report of Casualty) must be attached to your application. Go to ************************** com/, ************ onetonline. org/, or *********** careeronestop. org/ for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements, and skill sets. Additional Military Occupational Specialty (MOS) Code or Crosswalk information is available from the Texas State Auditor's Office at Medical and Health MOS Codes. SPONSORSHIPCandidates must be eligible to work in the United States without requiring sponsorship. ADDITIONAL INFORMATIONIf you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request. Only candidates selected for an interview will be contacted. Due to the high volume of applications, we do not accept telephone calls. If you submitted your application through the CAPPS Career Center (************** taleo. net/careersection/ex/jobsearch. ftl?lang=en), you may also check the status of your application by accessing your profile and selecting My Jobpage and selecting My Submissions. Thank you for considering employment with the Texas Juvenile Justice Department. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYERThe Texas Juvenile Justice Department does not discriminate on the basis of race, color, religion, sex, national origin, age, or disability in employment or the provision of services.
    $34k-58k yearly est. Auto-Apply 17h ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Support associate job in Harlingen, TX

    This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $35k-48k yearly est. 1d ago
  • Retail Support Specialist

    DSI Systems 4.0company rating

    Support associate job in Pharr, TX

    Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. Troubleshoot wireless devices, network issues, and feature functionality. Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support Act as the AT&T subject-matter expert for retail employees and third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence Navigate multiple systems simultaneously while engaging with customers in real time. Document all interactions thoroughly and accurately. Adhere to company policies, compliance requirements, and privacy standards. Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. Execute and maintain approved planograms for mobile devices and signage Maintain inventory accuracy for display devices and fixtures Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. Share insights on recurring issues to improve processes and customer experience. Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications Strong customer service and communication skills. Ability to handle high-stress or escalated situations with professionalism. Proficient in multitasking and navigating complex systems. Detail-oriented with strong problem-solving abilities. Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour! Comprehensive training and development programs A supportive and engaging team environment Opportunities for career growth and advancement Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period! 401k Plan with employer matching after one year of employment Paid vacation, personal/sick days, and bereavement time after 90 days Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!
    $26 hourly Auto-Apply 17d ago
  • IT Service Technician

    Govcio

    Support associate job in Harlingen, TX

    GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Harlingen, TX and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operation and/or maintenance activities for networks/servers. They identify recurring problems and recommend steps to reduce the severity or frequency of problems. They install, troubleshoot and maintain an extensive variety of products and equipment. They deliver services and solutions in technical support, systems refresh, software integration, and operations support. They identify, analyze, and repair product failures, and order and replace parts as needed. They provide onsite training of customer support personnel. Other specific duties include the following: Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system. Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems. Recommend systems modifications to reduce user problems. Perform routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components. Install operating system patches, upgrades etc. via SCCM Software Center Provide remote support services for telework/home users. Help ensure user applications work over VPN and/or Citrix. Manage user relocation requests. Ensure devices are properly encrypted. Local On-Site Cabling. Provide on-site support for enterprise groups such as the network and security operation centers. Restart network equipment, including switches and routers as directed by enterprise networking. Replace defective network equipment. Wireless Services Assist users with mobile communication devices. Provide tier 2 support, including but not limited to hardware troubleshooting, OS reinstall, and assisting with device swapping. Asset Inventory Support Assist with physical inventory as needed. Assist with receiving and receipting property. Disposal Preparation Support Process computer equipment for disposal. Ensure disposal policies are properly employed. Ensure all devices are fully wiped of information before leaving the facility. Video Conferencing and Audio/Video O&M Troubleshoot system problems. Work with support staff for remote troubleshooting and repairs. Assist in setting up presentation devices and video conferencing units. Support pre/post application releases. Gather analyze, and report end-user support trends. Assist tier 1 Service Desk with answering user calls. Other duties as assigned. Qualifications Required Skills and Experience High School with 0-3 years (or commensurate experience) US Citizen High degree of technical proficiency Excellent problem-solving skills and analytical abilities Preferred Skills and Experience Minimum 6 months' experience troubleshooting Apple Macintosh software and hardware in a customer service role Certification in Microsoft Operating Systems Familiarity with SCCM remote resolution and with using SCCM to remotely complete software installation CompTIA Network+ CompTIA A+ CompTIA Server+ CompTIA Security+ Clearance Required: Must be able to obtain and hold a Public Trust Clearance. #ASG #NEON #NSS #TM #TMK Company Overview GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? What You Can Expect Interview & Hiring Process If you are selected to move forward through the process, here's what you can expect: During the Interview Process Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview During the Hiring Process Enhanced Biometrics ID verification screening Background check, to include: Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: Employee Assistance Program (EAP) Corporate Discounts Learning & Development platform, to include certification preparation content Training, Education and Certification Assistance* Referral Bonus Program Internal Mobility Program Pet Insurance Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Salary Range USD $53,040.00 - USD $53,040.00 /Yr.
    $53k yearly Auto-Apply 9d ago
  • Kitchen Support

    Cinemark 4.3company rating

    Support associate job in Edinburg, TX

    Apply in ~60 Seconds Join Our Team: A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide. Role Summary: In the Kitchen Support position, you will be supporting the team to contribute to strong execution of duties and provide a memorable Guest experience. This individual should possess high energy, be outgoing, and be a quality driven team player. Kitchen Support employees are provided with the opportunity to pursue culinary growth in the future. Responsibilities: The essential duties and responsibilities of a Kitchen Support include, but are not limited to, the following: Brings a passion for food and an energetic and fun attitude daily Prepares all required items for line in accordance with approved recipes and portion controls Follows and executes prep lists daily Maintains cleanliness and proper storage of all food products in accordance with health and safety regulations Maintains policies and procedures to minimize food waste, theft, and ensures proper food storage, food requisitions, safety, and sanitation Cleans food preparation area and equipment after each use Communicates well with Team Members to ensure Guests receive an extraordinarily memorable dining experience Provides a professional image at all times through proper Cinemark culinary attire Ensures that standard operating procedures and all preventative maintenance, safety, sanitation are consistently achieved Consistently wipes down and sanitizes Employee and Guest high-contact areas Properly utilizes Personal Protective Equipment while completing position-specific tasks Adapts to the frequency and scope of required cleaning tasks Monitors safety and or security issues (trip hazards, lighting, suspicious persons, etc.) and reports issues to management Performs other work-related duties as assigned Requirements: Must be at least 16 years of age Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required Team Members who work with alcohol are required to complete a Safe Alcohol Service training program Availability to work flexible hours which include evenings, weekends, and holidays Requires regular and consistent attendance Has an energetic and friendly attitude during each shift Provides excellent Guest service Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English Ability to work in a team environment and independently Ability to take and follow direction Responds with a sense of urgency Physical and Environmental Requirements: Frequent bending, kneeling, and lifting up to 50 lbs. Frequent standing, walking and reaching around the theater. Noise level may be moderate to high at times. Be able to work in a standing position for extended periods of time. Benefits Available: At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members. Employee Discount 401(k) Matching* Growth Opportunities Education Assistance* Health Benefits* Parental Leave* Paid Time Off* Daily Pay* Free Movies* * Benefits may vary by career category, so be sure to check the specific details on our career site. DISCLAIMER: This is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the , as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All Cinemark theatres are designated smoke-free workplaces. This includes vapor, electronic, conventional, cigars, etc. Cinemark is an Equal Opportunity Employer
    $21k-30k yearly est. Auto-Apply 28d ago

Learn more about support associate jobs

How much does a support associate earn in Edinburg, TX?

The average support associate in Edinburg, TX earns between $31,000 and $92,000 annually. This compares to the national average support associate range of $26,000 to $83,000.

Average support associate salary in Edinburg, TX

$54,000

What are the biggest employers of Support Associates in Edinburg, TX?

The biggest employers of Support Associates in Edinburg, TX are:
  1. Macy's
  2. Chico's FAS
  3. CGI Inc.
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