Desktop Support Specialist
Support associate job in Milwaukie, OR
The Desktop Service Support Specialist is tasked with providing technical assistance and support for desktop computers, hardware, software, and related technology within the organization. This role includes troubleshooting issues, configuring equipment, resolving software and connectivity problems, and ensuring a seamless experience for end users. The Desktop Service Support Specialist works closely with IT teams and other departments to maintain reliable and secure desktop environments, supporting productivity and business operations.
Key Responsibilities
· Respond promptly to support requests and diagnose hardware, software, and network issues on desktop and laptop computers.
· Install, configure, and update operating systems, applications, and security tools on end-user devices.
· Conduct equipment setup and deployment for new hires, relocations, and hardware replacements.
· Provide guidance and training to users on common desktop applications and best practices.
· Collaborate with IT teams to implement and maintain desktop images, software deployment, and patch management.
· Ensure compliance with organizational security policies, including antivirus and endpoint protection measures.
· Maintain records of support activities, inventory, and asset management for hardware and software resources.
· Assist in the evaluation and procurement of desktop hardware and software solutions.
· Stay informed about emerging technologies and industry trends to enhance desktop support delivery.
Required Qualifications
· Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
· Proven experience in desktop or technical support roles within a corporate or enterprise environment.
· Strong troubleshooting and problem-solving abilities for hardware, software, and network issues.
· Proficiency with Microsoft Windows, mac OS, and Microsoft Office Suite; familiarity with common enterprise applications.
· Experience with remote support tools and ticketing systems.
· Excellent communication and customer service skills.
· Ability to work independently and collaboratively in a fast-paced setting.
· Understanding of IT security, data privacy, and asset management principles.
Preferred Skills
· Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or similar credentials.
· Experience supporting mobile devices and virtual desktop environments (VDI).
· Familiarity with scripting or automation tools for support tasks.
· Ability to manage multiple priorities and provide support under pressure.
· Proven aptitude for continuous learning and adapting to new technologies.
Working Conditions
The Desktop Service Support Specialist typically operates in an office environment but may be required to support remote or hybrid users. Occasional travel between sites or after-hours work may be necessary to resolve incidents or complete projects. The role involves frequent interaction with users at all organizational levels.
Compensation and Benefits
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
Platform Support / System & Board Support Technician (Client Platform)
Support associate job in Hillsboro, OR
About Us:
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit *******************
Job Title: Platform Support / System & Board Support Technician (Client Platform)
Work Location: Hillsboro, OR
Job Description
Familiarity with Client computer hardware architecture
Ability to assemble computer systems using various hardware components
Ability to debug issues in computer system bring-up
Ability to flash BIOS, install Operating Systems (Windows/Linux), install Firmware and Drivers, disk partitioning, configuring networks and debug associated issues
Ability to socket CPUs
Ability to organize lab space and infrastructure for a given project (network and power cabling, test bench/rack setup, etc.)
Knowledge on test and measurement equipment - DMM, Oscilloscopes, Logic analyzers, Network analyzers, Power meters, associated probes/cables, etc.
Working knowledge of BIOS, various Firmware and Drivers and their interaction with Operating System, etc.
Ability to do configuration changes at BIOS/Firmware level
Knowledge on scripting (Python, Shell, etc.)
Ability to make changes to test automation scripts
Ability to setup test and measurement equipment for a given test
Triage test data and debug test setup/configuration related issues
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):
Benefits and Perks:
Comprehensive Medical Plan Covering Medical, Dental, Vision
Short Term and Long-Term Disability Coverage
401(k) Plan with Company match
Life Insurance
Vacation Time, Sick Leave, Paid Holidays
Paid Paternity and Maternity Leave
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, colour, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Safe return to office: In order to comply with LTIMindtree' s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree's COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree's applicable processes.
Help Desk Manager
Support associate job in Milwaukie, OR
As IT Helpdesk Manager, you will provide leadership, mentorship, and operational oversight to the helpdesk team while partnering with the IT Director to improve team performance, consistency, and responsiveness. You'll be responsible for both strategic leadership and practical hands-on IT support when needed.
Responsibilities
Lead, mentor, and manage a small-to-medium helpdesk team, fostering professional development and accountability.
Implement scheduling, time management, and staffing processes to improve efficiency and responsiveness.
Partner with the IT Director to stabilize the helpdesk team and remove dependency on MSPs and third-party vendors.
Coordinate with overseas IT onboarding/helpdesk resources and assist in growing that team.
Ensure standard helpdesk processes, documentation, and escalation practices are maintained across all locations.
Collaborate with stores and end-users to improve communication and support responsiveness.
Travel to locations as needed to provide on-site support and management oversight.
Provide hands-on support for escalated technical issues when necessary.
Qualifications
5+ years of IT support experience, including Level 1 and Level 2 support.
Proven leadership or management experience, preferably overseeing a helpdesk or IT support team.
Strong understanding of IT support processes, ticketing systems, and escalation procedures.
Experience in mentoring staff, evaluating performance, and implementing process improvements.
Ability to travel between locations and provide on-call support as needed.
Proactive, self-motivated, and able to work independently while aligning with broader IT team goals.
Pay range and compensation package
Competitive salary commensurate with experience, along with a comprehensive benefits package.
Equal Opportunity Statement
We are an equal opportunity employer and are committed to fostering a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.
Product Support Specialist
Support associate job in Portland, OR
Pay: $75.99 - $80.73/hr (Depending on experience)
Duration: 10 months
About the Role:
We are supporting one of our clients in hiring a Technical Support Specialist (Autodesk Fusion focus) to join its product support and customer success team. In this position, you will assist users of Fusion-based CAD and CAM software, helping them troubleshoot issues, optimize workflows, and get the most out of their design and manufacturing tools. You will work directly with customers through email, phone, and chat, using your advanced Fusion expertise to diagnose problems, replicate technical issues, and deliver effective solutions. This role requires strong communication skills, a customer-first mindset, and the ability to collaborate within a dynamic, fast-paced support environment.
What You'll Do:
Provide technical support for Fusion CAD and CAM workflows across modeling, toolpathing, simulation, and general software use.
Diagnose, reproduce, and resolve customer issues using strong analytical and troubleshooting skills.
Communicate with customers via email, phone, and chat while maintaining excellent professionalism and clarity.
Use internal case management systems to document issues, steps taken, and resolutions.
Collaborate with internal engineering, product, and QA teams to escalate complex cases.
Offer best-practice guidance and workflow recommendations to improve customer success.
Assist with CAM- or machining-related workflows as applicable (toolpaths, CNC setup, machining strategies).
Contribute to internal and customer-facing documentation, FAQs, and knowledge-base content.
What We're Looking For:
Advanced, hands-on proficiency with Autodesk Fusion.
2-5 years of relevant experience (skill level is more important than years).
Strong customer support, communication, and interpersonal skills.
Ability to evaluate technical issues and work through complex software workflows.
Experience using ticketing or case management systems.
Team-oriented mindset and willingness to collaborate frequently.
Nice-to-Have Skills:
CAM experience (Fusion CAM, PowerMill, FeatureCAM, HSM, Mastercam, CNC workflows).
Background in machining, CNC programming, or machine setup.
Exposure to FEA/CAE tools.
Additional language proficiency.
Strong documentation and problem-solving abilities.
Support Technician
Support associate job in Vancouver, WA
The Support Technician is a versatile and customer-focused role responsible for resolving basic to intermediate technical issues and assisting with various IT projects. This position supports users with hardware, software, network, and peripheral technologies, including installation, troubleshooting, upgrades, and routine maintenance.
Compensation & Benefits
Position Type: Hourly + Bonus Program
Pay Scale:
- Support Technician I: $20.83hour
- Support Technician II: $25.00/hour
- Support Technician III: $30.00/hour
Bonus Program: Eligible for profit sharing and up to three weeks of additional paid time off, based on performance.
Benefits: Includes Medical, Dental, Vision, Life, Disability, and 401(k) plans.
Key Responsibilities
· Deliver outstanding customer service by responding to support tickets promptly and setting clear expectations for resolution timelines.
· Diagnose and resolve hardware and software issues via in-person, phone, or remote support.
· Build, install, and upgrade systems and peripherals; optimize configurations and securely dispose of outdated equipment.
· Set up workstations, including cabling, OS installation, and software configuration.
· Use documented procedures and tools to analyze and resolve technical problems.
· Follow established IT policies and best practices.
· Maintain positive relationships with users and team members.
· Work independently and collaboratively to address onsite support needs.
· Document internal procedures in the knowledge base.
Required Qualifications
· Experience in IT support roles, including help desk and desk-side support.
· Familiarity with IT ticketing systems and infrastructure platforms.
· Proficiency in maintaining and supporting hardware/software systems.
· Familiarity with running PowerShell scripts.
· Ability to manage ticket escalations and warranty service processes.
· Administrative knowledge of Active Directory.
· Strong interpersonal, communication, and problem-solving skills.
· Willingness to travel up to 10%, participate in on-call rotations, and work flexible hours.
· Physical ability to lift up to 50 pounds.
Preferred Qualifications
· Associate's or bachelor's degree in Computer or Information Science.
· Technical certifications such as A+, Network+, MCSE, MCP, or CCNA.
· Experience with Microsoft Office 365 and/or Azure administration.
Computer User Support Specialists (Professional, Scientific, and Technical Services)
Support associate job in Beaverton, OR
Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist.
Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U.
S.
-based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
Configuration Technician
Support associate job in Hillsboro, OR
Required Skills & Experience
1+ years of technical experience.
Able to adapt to a quickly changing environment
Able to lift up to 35 lbs. solo.
Valid DL to drive the company van.
Steel toed shoes are required for safety areas.
May be required to walk/sit/stand/crawl/kneel for extended periods.
Excellent customer service skills and excellent written/verbal communication skills.
Knowledge of the Microsoft suite (Outlook, Excel and Word primarily).
Technical certifications.
Previous shipping experience.
What You Will Be Doing
Driving assets from the warehouse and delivering them to service centers and locker locations.
Performing inter-department deliveries using the company van.
Picking up surplus equipment from users.
Preparing old equipment for re-dispositioning and e-waste handling.
Organize tasks in order of priority.
Managing inventory counts and updating the peripheral tool daily.
Load balancing equipment to different Client and non-Client sites.
Processing assets returned from clients leaving the company; cleaning and testing used systems for redeployment.
Ensuring all client inventory assets are stored and distributed in a clean and professional manner.
May be tasked to assist with asset inventory audits.
Required to cross-train for other positions within the team to provide backfill coverage and participate in the quarterly rotation of duties. You will be required to wear a plain black collared shirt daily to identify yourself as a support technician.
Additional responsibilities, assigned periodically, aimed to help meet the client's needs and provide you with continuous hands-on training and experience.
IT Field Specialist II
Support associate job in Vancouver, WA
IT Field Specialist II
💼 Type: Full-Time
💲 Salary: $56,000-$68,000 annually (DOE)
About the Company
We're working with a growing managed services provider (MSP) that supports a diverse mix of business clients across multiple regions.
This team is known for promoting from within, investing in technical training, and giving employees the opportunity to take on more advanced roles as they develop new skills.
The company continues to expand nationally and offers a collaborative, fast-paced environment ideal for hands-on IT professionals.
Position Overview
The IT Field Specialist II will provide both onsite and remote technical support for multiple clients, ensuring smooth operation of their IT infrastructure.
You'll manage everything from workstation setups and networking to server troubleshooting and vendor coordination.
This is a client-facing role that combines fieldwork, in-office support, and occasional project-based collaboration with senior engineers.
Key Responsibilities
Client Interaction: Work directly with client contacts, internal teams, and third-party vendors to resolve technical issues and deliver exceptional service.
Remote Support: Provide remote troubleshooting for desktops, servers, and network devices from the Vancouver office.
Desktop & Laptop Setup: Install, configure, and deploy end-user systems, ensuring all hardware and software are properly installed and documented.
Network Equipment: Configure and deploy firewalls, switches, and access points as needed.
On-Site Support: Travel to client sites as required for installations, troubleshooting, or scheduled maintenance.
Documentation: Maintain clear, real-time updates in the ticketing system and follow established service procedures.
Collaboration: Partner with other IT team members on escalations, projects, and client onboarding.
On-Call Rotation: Participate in limited after-hours on-call rotation (approximately once per quarter).
Experience, Skills & Qualifications
3+ years of recent IT support experience, preferably in a Managed Service Provider (MSP) environment.
Strong knowledge of Microsoft Windows (desktop and server), Microsoft 365, Outlook, and Office Suite.
Hands-on experience with networking hardware (routers, switches, firewalls, access points).
Ability to travel locally to client sites as needed.
Excellent troubleshooting, communication, and customer service skills.
Relevant certifications preferred (e.g., CompTIA A+, Network+, or Microsoft equivalent).
Able to work both independently and collaboratively across multiple priorities.
Compensation & Benefits
Salary: $56,000-$68,000 annually (based on experience)
Type: Full-time, onsite in Vancouver, WA
Benefits Include:
Comprehensive medical, dental, and vision coverage
401(k) with company match
Paid time off and holidays
Certification reimbursement and ongoing training opportunities
Performance incentives and clear advancement paths
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Information Technology Support Engineer
Support associate job in Portland, OR
IT Support Engineer - Driving Technology Excellence
Are you passionate about technology and problem-solving? LHH is working with a client to find an IT Support Engineer who will play a critical role in ensuring our enterprise systems run seamlessly. This position is perfect for someone who enjoys working across diverse technologies, supporting end-users, and contributing to projects that enhance IT operations.
What You'll Do
As an IT Support Engineer, you'll be the go-to resource for technical expertise and operational excellence. Your responsibilities will include:
Comprehensive IT Support: Provide hands-on assistance for hardware, software, and networking issues across the organization.
System Administration: Manage Windows laptops for a 150+ user environment, configure Active Directory and Entra, and maintain identity management systems.
Security & Compliance: Implement system hardening measures, enforce security policies, and configure access permissions for users and groups.
Project Collaboration: Participate in IT projects aimed at improving infrastructure, deploying new technologies, and optimizing workflows.
Incident Management: Use ITSM tools to track and resolve incidents, ensuring timely and effective solutions.
Device Management: Oversee mobile device management (Intune experience is a plus), re-image computers, and deploy software updates.
Documentation: Create and maintain clear operational procedures for troubleshooting and support.
Agile & ITIL Practices: Work within Agile frameworks and apply ITIL best practices to deliver consistent, high-quality service.
On-Site Support: Provide walk-up support during scheduled shifts; flexibility and occasional overtime may be required.
What You Bring
5+ years in IT support or engineering roles.
Strong experience troubleshooting enterprise-level hardware and software.
Expertise in Microsoft technologies (Active Directory, Entra) and identity management.
Familiarity with mobile device management, network security, and system hardening.
Bonus: Experience with legal industry tools (iManage, Intapp) and Atlassian suite (Jira, Confluence).
Why This Role Matters
You'll be a key player in maintaining the technology backbone that enables our teams to deliver exceptional service. Your work ensures security, efficiency, and innovation across the organization.
What We Offer
Growth opportunities
401(k)
Profit Sharing
Fantastic PTO
Comprehensive health coverage (medical, dental, vision)
Pre-tax transit and flexible spending accounts.
Family/dependent care stipend
IT Support Engineer IV
Support associate job in Vancouver, WA
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast.
What You'll do:
Provide comprehensive technical support by applying substantial knowledge and experience to resolve a wide range of moderately complex issues. This role involves adapting solutions to various situations, conducting fact-finding to understand problems, and taking responsibility for service quality and timeliness. The position includes mentoring junior staff and contributing to process improvements within the support team.
Handle complex help desk inquiries requiring analysis and adaptation of standard procedures.
Manage multiple ticket queues efficiently, prioritizing based on business impact and SLA requirements.
Perform advanced troubleshooting for desktop, hardware, and web application issues.
Conduct comprehensive remote support sessions for multi-system technical problems.
Develop and deliver client training on system usage and best practices.
Contribute to knowledge base articles and process documentation improvements.
Proactively identify system issues and coordinate appropriate response measures.
Collaborate with other departments on technical projects and initiatives.
Coverage for support roles during peak periods.
Comply with all applicable Company policies and procedures.
Regular and consistent attendance, including in-person attendance where required.
Other work as assigned by your manager or leadership.
The information in this job description represents a summary of the role and is not intended to be a comprehensive list of job duties. Responsibilities and duties of the position may change without notice at the Company's discretion.
What you bring:
Bachelor's degree in IT field or equivalent experience preferred
Minimum 2-5 years of progressive technical support experience
Strong knowledge of Windows and MacOS environments, including Active Directory and Jamf basics
Proficiency in multiple remote support platforms and monitoring tools
Demonstrated ability to train users and create educational materials
Understanding of ITIL principles and service management practices
Excellent problem-solving skills with ability to analyze complex technical issues
Strong interpersonal skills for client relationship management
Relevant technical certifications preferred
Working Conditions (Physical Requirements):
Normal office environment. Some travel may be required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.
Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.: $51,100 USD - $80,300 USD
About us:
ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.
ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information.
ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.
ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.
For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
Parent Support Specialist
Support associate job in Portland, OR
Job Details Main Building - Portland, OR Full Time 2 Year Degree $25.13 - $27.74 Hourly Day Nonprofit - Social ServicesDescription
The Parent Support Specialist is responsible for providing a broad range of services to a diverse group of pregnant/parenting young adults up to age 25 and their children. Services include case management, health promotion, parenting and child development coaching, obtaining housing, and connection to community resources. The position functions as part of the Homeless Youth Continuum and works in partnership with partner organizations. Services are provided in a variety of settings, including a drop in day program, transitional housing, home visits, and other community locations.
Essential Duties
Provide individualized case management and support to children and parents.
Conduct intake services, needs, and family assessments, developmental screenings, and crisis support for assigned clients.
Support parents and encourage the safety and healthy development of their children.
Initiate and maintain connections with other Outside In programs, including on-site clinic and transitional housing to support client needs and goals.
Work with clients to develop and enhance problem-solving abilities and skill building related to budgeting, nutrition, healthy relationships, crisis management, etc.
Provide information and referrals, as needed, to other community services and partnering agencies.
Engage and advocate for clients with DHS and navigate legal support in custody processes.
Make mandatory reports as needed concerning parenting behaviors/incidents.
Facilitate the connection of clients to support services, including housing, child welfare, childcare, nutrition, educational services, etc.
Provide prenatal, parenting, and child-development education and facilitate connection of clients with community healthcare services and/or labor/delivery classes.
Provide community-based outreach services, including home visits (climbing stairs at apartments is frequent) and early childhood education.
Maintain accurate and up-to-date case notes and documentation of all services provided.
Assist with gathering and compiling any data required for reporting.
Attend program and team meetings.
Model and encourage direct, professional communication among staff, volunteers, and partnering agencies and facilitate development of a positive supportive network.
Other duties as required for this work and team.
Qualifications Knowledge and Skills
Knowledge
Demonstrated knowledge of infant and toddler development.
Knowledge of different learning styles and flexibility to establish rapport with clients and their children.
Skills
Values and demonstrated ability working in a multicultural/diverse environment.
Demonstrated ability to work with young children and parents in individual and group settings.
Ability to work effectively individually, within a team, and collaboratively with community partners and as part of a coordinated multi-agency team effort.
Ability to communicate effectively, both orally and in writing, with a broad range of individuals, including clients, community partners, co-workers, and management.
Ability to maintain client and program files in accordance with agency and program requirements.
Ability to maintain appropriate professional boundaries in working with others and in handling confidential information.
Openness to feedback and supervision.
Ability to work a flexible schedule which may include some evening and weekend hours.
Ability to regularly attend and be punctual for scheduled work shifts and be in a condition suitable for assuming responsibilities of the position.
Education Experience
Education and training relevant to the position which could include college level courses in early childhood education and development, medical care, social work, education, public health; or other related equivalent education, training, and experience.
Minimum of 3 years of related experience.
Experience working with at-risk youth and/or demonstrated knowledge of issues faced by homeless adolescents.
Requires ability to do home visits and transport clients. A valid driver's license and a driving record allowing for coverage under the Agency's liability coverage and use of ZipCar.
Experience working with young children (0-5) and families.
Working Conditions
This job is located in a standard office environment at our Downtown Clinic located at 1132 SW 13th Ave Portland, OR 97205. Travel is expected to support clients in the field.
Physical Requirements
This job requires operating phones, computers, and other office equipment. Communicating is required on a regular basis. Moving inside the building to other offices and program delivery spaces as well as driving to homes and other locations is expected. Sporadically moves boxes and/or items weighing up to (20) pounds
Peer Support Specialist - Adult Outpatient
Support associate job in Salem, OR
This recruitment has been reopened for additional applicants and will remain open until filled. If you have already applied for recruitment #070-2025-7, you do not need to reapply. New applicants are encouraged to submit applications as soon as possible as this recruitment may close at any time without further notice.
Do you want to turn your own story of mental health recovery into a source of hope and empowerment for others? Marion County Adult Behavioral Health is seeking passionate Peer Support Specialists to join our dedicated team. In this rewarding role, you'll walk alongside individuals living with serious and persistent mental health challenges, offering recovery-focused support grounded in your own lived experience. You'll champion their voice and choice, celebrate their strengths, and help them navigate their path toward their goals. We're looking for compassionate, motivated individuals who thrive in a collaborative team environment and are committed to helping others achieve meaningful, lasting recovery. Your journey can inspire someone else's. Apply today and take the first step toward making a difference!
GENERAL STATEMENT OF DUTIES
Provide support, encouragement, and assistance to individuals in care. Positions in this classification promote activities fostering recovery and empowerment by sharing their personal experiences when appropriate and modeling self-help and wellness activities. Act as an advocate who facilitates and connects individuals to services and activities. As a treatment team member, the incumbent will provide expertise, experience, and consultation to encourage a culture where individual points of view and preferences are recognized, respected, and integrated into treatment.
SUPERVISION RECEIVED
Work under the close supervision of a qualified clinical supervisor or designee who assigns work, establishes goals, and reviews the results obtained for overall effectiveness.
SUPERVISION EXERCISED
Supervision and lead work are not responsibilities of this classification. If an appointing authority assigns an employee to a full spectrum of lead worker duties, the county shall compensate the employee as described in the Marion County Personnel Rules.
Provide support, encouragement, and assistance to mental health individuals enrolled in Marion County Adult Behavioral Health (ABH), with the majority of services provided in the community (i.e., individual's homes, hospitals, jails, licensed care, shelters, etc.). Driving is required.
Support Recovery
* Promote activities that foster recovery and empowerment by sharing personal experiences when appropriate, modeling self-help and wellness activities.
* Provide outreach to engage individuals and assist them in overcoming barriers to participating in services.
* Offer support to develop personal recovery and wellness goals, explore self-help strategies, review dimensions of wellness, engage in wellness activities, act as a peer advocate, and provide encouragement and hope.
Community Linkage
* Facilitate and connect individuals to services and activities with a focus on building self-efficacy.
* Assist to link with peer and community resources to build natural supports.
* Support and assist individuals to strengthen linkages to community peer delivered services.
* Support individuals to access and acquire services related to medical, social, educational, transportation, housing, education, employment, and other applicable services.
* Provide education and/or training to assist individuals in acquiring skills that will maintain community stability and independence.
* Support individual's personal wellness and ongoing recovery through connections in the local community.
* Provide supportive navigation, information, and coaching to connect individuals to resources. Share information regarding accessing various services and supports.
* Support individuals to develop self-help skills, social skills, and community integration.
Advocacy and Well-being
* Assist in the development of person-centered plans, including wellness and recovery goals.
* Provide expertise, experience, and consultation to the team to promote a culture where individual point of view is recognized, respected, and integrated into treatment.
Documentation
* Maintain accurate and timely documentation of clinical records in accordance with federal, state, county, and treatment program requirements under the direction of the clinical supervisor. Meet performance expectations for time and billing standards.
Miscellaneous
* Participate fully as a member of the Marion County Adult Behavioral Health team as a supportive, reliable, positive, collaborative, and professional team member during the development of individual treatment planning, team meetings, and crisis intervention.
* Work with a team and supervisor for clinical supervision, treatment planning, staff and departmental meetings, and trainings.
* Perform other duties as assigned by the supervisor.
Response Level 2: In the event of an emergency, employee makes a reasonable effort to report to work. Employee may be required to perform duties outside of their regularly assigned duties. Employee may be requested to work an extended or flexible schedule. Staff at this response level must complete Incident Command System 100 and 700 on-line or in-person training.EXPERIENCE AND TRAINING
As defined by OAR 309-019-0105 (81) "Peer Support Specialist" means an individual providing peer delivered services to an individual or family member with similar life experience under the supervision of a qualified clinical supervisor and a qualified peer delivered services supervisor as resources are made available.
* A self-identified person currently or formerly receiving mental health services; OR,
* A self-identified person in recovery from an addiction disorder, who meets the abstinence requirements for recovering staff in alcohol and drug treatment programs.
SPECIAL REQUIREMENTS
* Applicants will be asked to discuss recovering experiences during the interview process.
* Must successfully complete a mental health approved peer support training program within six (6) months of hire.
* Must possess a current driver's license in the applicant's state of residence and an acceptable driving history. Marion County will obtain a copy of the driving record for all qualified applicants from Driver and Motor Vehicle Services and review the driving record according to the Marion County policy and procedure for Driving on County Business. The policy can be found at: **********************************
* This position may be subject to the following: Must not be excluded from participation in the federal health care programs (Medicaid, Medicare and other federally funded programs that provide health benefits); AND must not be excluded from participating in federal procurement (Federal Acquisition Regulation) and non-procurement activities (Executive Order No. 12549).
* The finalist for this position will be required to pass a criminal history background check; however, conviction of a crime may not necessarily disqualify an individual for this position.
* This is a safety sensitive/special needs position. Final candidates selected for this position will be required to pass a pre-employment drug screen, including testing for marijuana. The Marion County Drug and Alcohol Use and Testing Policy can be found at: **************************************************************
* This position is represented by a union.
* This is a full-time position, which is eligible for overtime.
* Typical Work Schedule: Monday - Friday, 8:00 a.m. - 5:00 p.m., with flexibility depending upon the needs of the department and program.
KNOWLEDGE, SKILLS, AND ABILITIES
Understanding of approaches to support others in recovery and resiliency and demonstrates efforts at self-directed recovery.
Knowledgeable of community resources and how to connect individuals to those resources.
Ability to understand and carry out directions and instructions; ability to maintain confidentiality; interest and skill in providing services to individuals; ability to speak, read and write English; ability to provide documentation consistent with department standards for quality and timeliness; willingness to work hours conducive to reaching the identified population; ability to establish and maintain cooperative working relationships with individuals, coworkers, and other agencies.
PHYSICAL REQUIREMENTS
Operates a motor vehicle; sees using depth perception; stands; sits; moves about the work area; bends forward; climbs 1 floor of stairs; lifts, pushes, pulls, and carries items weighing up to 5 lbs.; moves carts weighing up to 5 lbs.; operates a keyboard; speaks with a clear and audible voice; reads a 12 pt. font; hears a normal speech level; works in client homes or other areas that may be exposed to heat, cold, humidity, dust, smoke, noise, and chemicals; and may work in areas that are uneven or wet.
We offer tuition assistance for employees interested in professional development.
* Up to $1,500 per year to reimburse for tuition, licensure and/or other educational expenditures. According to the Marion County policy administrative policies regarding tuition payments. The policy can be found at: Marion County Tuition Payment Policy 303
PT Support Associate - Seasonal F&F
Support associate job in Woodburn, OR
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.
Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.
You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!
Life @ToryBurch is Special Because:
When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry.
Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
We have the best team in the world and believe in paying competitively and rewarding high performance.
Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers.
We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way
We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.
This Role is Tailor-Made for You Because:
You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus!
A Day in the Life:
The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence.
To Land This Role:
One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus
Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
Occasional overnight travel may be required
Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time
Why You'll Want to Join Our Team:
Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us!
How We Work Together
Adaptable - We change before we have to
Entrepreneurial - We own it
Collaborative - There's no “I” in Tory
Client & Brand Focused - We put ourselves in Tory's shoes
Live the Values - We show up for each other
Functional Expertise - We're constantly learning and growing
#TeamTory Values
We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.
Compensation Range
The compensation range for this position is 15.00 USD - 15.00 USD. Our offer will be based on your relevant experience and work location.
Benefits Information
We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours.
Equal Employment Opportunity Statement
Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.
Disability Accommodation
Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
Auto-ApplyPartner Support Associate
Support associate job in Portland, OR
Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space? At Informa TechTarget, you'll collaborate and grow alongside some of the industry's most respected experts. You'll work with leading brands and be exposed to world-shaping innovations. You'll apply your energy and intellect to helping clients be faster to market and faster to revenue.
We're a vibrant community of world-class practitioners - over 2000 colleagues strong - with offices in 19 locations around the world. We're traded on Nasdaq and also part of Informa PLC, a global leader in business-to-business events, digital services, and academic research in the FTSE 100.
About Informa TechTarget
Informa TechTarget (Nasdaq: TTGT) informs, influences and connects the world's technology buyers and sellers, to accelerate growth from R&D to ROI.
With an unparalleled reach of over 220 highly targeted technology-specific websites and more than 50 million permissioned first-party audience members, Informa TechTarget has a unique understanding of and insight into technology markets.
Underpinned by those audiences and their data, we offer expert-led, data-driven, and digitally enabled services that deliver significant impact and measurable outcomes to our clients. We provide our customers with:
Trusted information that shapes the industry and informs investment
Intelligence and advice that guides and influences strategy
Advertising that grows reputation and establishes thought leadership
Custom content that engages and prompts action
Intent and demand generation that more precisely targets and converts
Our organization is committed to sustainability, diversity, wellbeing, and ethical working practices. Visit informatechtarget.com and follow us on LinkedIn.
For more information, visit
informatechtarget.com
and follow us on
LinkedIn
Job Description
This role is based in 404 NW 10th Street, 2nd floor, Portland, Oregon 972029
Serve as the front-line contact for NetLine's publisher partners. You'll provide operational and technical support, ensure successful campaign fulfillment, troubleshoot data and integration issues, and contribute to an exceptional partner experience.
Responsibilities
Act as the primary support resource for NetLine's network of publishers and media partners
Onboard new publishers and assist with content feed setup, audience tagging, and campaign activation
Troubleshoot delivery, tagging, or data flow issues in coordination with internal technical teams
Monitor campaign performance and provide recommendations to optimize lead volume and quality
Work with internal tools to ensure leads, engagement metrics, and revenue tracking are accurate and timely
Collaborate with the Partner Development and Client Services teams to meet client fulfillment goals
Maintain knowledge of platform features, integration methods, and compliance best practices
Help manage documentation and training resources for external partners
Qualifications
2-4 years of experience in digital media, ad ops, partner success, or publisher support
Familiarity with lead generation, content syndication, or B2B marketing
Experience with CRMs, marketing automation platforms, or data management tools is a plus
Exceptional communication and troubleshooting skills
Highly organized and able to manage multiple projects in a fast-paced environment
Strong attention to detail and data accuracy
Comfortable working cross-functionally with both technical and non-technical stakeholders
Additional Information
TechTarget, Inc., doing business as Informa TechTarget, including its subsidiaries is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence.
Informa TechTarget complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable federal, state or local law.
We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces - like at an Informa event - you get the flexibility and support to work from home or remotely.
Our benefits include:
Great community
: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
Broader impact
: take up to four days per year to volunteer, with charity match funding available too
Career opportunity
: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves
Time out
: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
Recognition for great work, with global awards and kudos programs
As an international company, the chance to collaborate with teams around the world
The salary range for this role is $55,000 to $60,000 based on experience.
This posting will automatically expire on 12/31
Client Support Associate
Support associate job in Portland, OR
Benefits:
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!
No matter your work background or experience level, we welcome you to apply! What you need:
Strong interpersonal and communication skills
Experience in a fast-paced retail environment
Basic computer proficiency and ability to troubleshoot
Prior customer service or sales experience is preferred, but not required
Willingness to learn and grow in a customer-focused role
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options - Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Free tax preparation training and PTIN registration reimbursement
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
Auto-ApplyVancouver - Peer Support Specialist
Support associate job in Vancouver, WA
As a Peer Support Specialist within our organization, you will play a vital role in providing support, guidance, and advocacy to individuals receiving behavioral health services. Drawing from your own lived experience with mental health or substance use challenges, you will empower and inspire others on their path to recovery. Your compassion, empathy, and ability to establish rapport will foster a supportive environment conducive to healing and growth.
RESPONSIBILITIES:
Provide peer support and mentorship to individuals receiving behavioral health services, promoting self-determination and recovery-oriented goals.
Utilize your own lived experience to empathize, validate, and connect with individuals navigating mental health or substance use challenges.
Foster a supportive and non-judgmental environment where individuals feel safe to share their experiences and explore their recovery journey.
Assist individuals in developing coping skills, problem-solving techniques, and strategies for managing symptoms and achieving personal goals.
Advocate for the rights and preferences of individuals receiving services, ensuring their voices are heard and respected within the treatment process.
Collaborate with clinical staff and other members of the treatment team to coordinate care and support the overall well-being of individuals served.
Facilitate peer-led support groups, workshops, and educational sessions to enhance community engagement and promote recovery-oriented practices.
Maintain appropriate documentation of peer support activities and interactions, including assessments, treatment plans, and progressive notes adhering to confidentiality and privacy regulations.
Ensure compliance with all state, federal, and local regulations governing peer support services.
Adhere to all applicable company policies, practices, and procedures to maintain compliance with organizational standards.
Stay up-to-date with any required training, certifications, or continuing education requirements relevant to the role, compliance requirements, and regulatory standards.
Adhere to mandatory reporting standards, and company compliance requirements including but not limited to actively participating in investigations, audits, and monitoring activities as required.
Performing additional tasks, duties, and assignments as specified by your supervisor.
COMPETENCIES:
To excel in this role, you should possess the following competencies:
Empathy and Compassion: Ability to empathize with others' experiences, demonstrate compassion, and offer support without judgment.
Active Listening: Skill in actively listening to individuals' concerns, validating their experiences, and offering constructive feedback and encouragement.
Peer Support Skills: Proficiency in providing peer support services, including mentoring, advocacy, and facilitating mutual aid.
Boundaries and Ethics: Understanding of professional boundaries, ethical guidelines, and confidentiality principles in peer support practice.
Communication Skills: Effective verbal and written communication skills, including the ability to articulate ideas clearly and engage individuals in meaningful dialogue.
Cultural Competence: Sensitivity to cultural, ethnic, and diversity issues, with a commitment to providing culturally responsive and inclusive support.
Collaboration: Ability to work collaboratively with multidisciplinary teams at contracted facilities and community partners to optimize patient outcomes.
Use of Technology: Proficient in the use of a PC; in a Windows environment; in the use of the Internet; and in the use of MS Office Applications such as Outlook, Word, and Excel. Proficient in the use of EHR software systems, preferably AthenaOne.
TRAVEL:
Travel to the assigned nursing facility is required for this position.
REQUIREMENTS:
An individual must be able to perform the essential functions satisfactorily with or without reasonable accommodations.
Must have personal experience with mental health and/or substance use challenges and be willing to disclose this experience as part of the job application process.
Adherence to applicable policies and procedures at contracted facilities, including infection control protocols and safety guidelines.
Tuberculosis (TB) screening with documented results, completed within the last (12) months.
Up-to-date COVID-19 vaccination, if required by contracted nursing facility.
Must have reliable transportation to travel to and from assigned nursing facilities.
EDUCATION & EXPERIENCE:
High school diploma or equivalent required.
Completion of a peer support specialist training program.
Minimum of 1 year of experience providing peer support services in a behavioral health or related setting preferred.
CERTIFICATES AND LICENSES:
Certification as a Peer Support Specialist is required.
ADDITIONAL DETAILS:
This position requires BHS-branded scrubs to be worn at all times when working in or visiting a nursing facility.
WORKING ENVIRONMENT:
This job operates primarily within the nursing facility setting at contracted facilities, with occasional administrative duties performed in an office or home office environment. As such, the noise level may vary from quiet to high and may include ambient noise, including sounds commonly found in a healthcare setting. Employees interact with and work near co-workers, residents, families, and healthcare professionals on a frequent basis. Individuals in this role must be able to remain stationary for long periods of time while providing care, completing required documentation, and attending to residents' needs. This position relies heavily on the ability to navigate electronic health records systems and utilize technology for patient care and documentation.
WORKING CONDITIONS:
Must be able to remain in a stationary position more than 50% of the time during times of focus or working on administrative tasks associated with the role.
Walk and move frequently inside the office and throughout the skilled nursing facility to access files, office machinery, facility contacts, and patients.
Use of hands/fingers as the position requires constant operation of a computer, laptop or tablet and other office productivity machinery, such as a calculator, or copy machine.
Exerting up to 10 pounds of force occasionally and/or a negligible amount of force infrequently to lift, carry, push, pull or otherwise move objects, including the human body.
Perform stooping or bending of the body downward and forward by bending the spine at the waist, often while interacting with residents, or exiting and entering a vehicle.
Talking and expressing or exchanging ideas by means of the spoken word. Those activities must convey detailed or important spoken instructions to residents, clients or other employees accurately, loudly, clearly, and compassionately.
Hearing and perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication or via the phone, and to discern various auditory cues in a healthcare environment.
Ability to detect, determine, perceive, and identify information shown on a computer screen or within specific online software required for the completion of job tasks for the position.
Recognize, judge, inspect, and assess details and information either online, on a screen or physically printed based on the method required to access such information necessary to follow through with the required functions of the position.
Adhere to infection control and safety protocols specific to a healthcare setting, including the use of personal protective equipment, proper hand hygiene, and maintaining a clean and sanitary environment for residents and staff.
ACKNOWLEDGEMENT:
Please note this job description is not intended to cover or contain a complete listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Benefits
Competitive Earnings.
Avoid “no-shows” when working in Skilled Nursing Facilities.
Hands-on and Virtual Training and Supervision.
Work-Life Balance / Flexible Work Schedule.
A comprehensive benefits package (Medical, Dental, Vision, Life Insurance, and more).
401k with company match.
$22 -$25/hr DOE
Support Services Specialist (Corrections)
Support associate job in McMinnville, OR
Support Services Specialist Yamhill County Sheriff's Office is actively recruiting to create a pool of diverse candidates eligible for current and future regular, full-time, non-certified Support Services Specialist vacancies in our Corrections (Jail) division.
Support Services Specialists independently perform a variety of criminal justice records functions including entering records data, responding to requests for criminal justice records in accordance with federal, state, and local policies and procedures, and compiling statistics. Additionally, this position serves as reception for the Yamhill County Correctional Facility. This position is expected to work a 4x10 schedule (4 days a week, 10 hours a day) but may be required to work with varying shift schedules including working day, swing, and night shifts, weekends, holidays, and overtime as required.
Support Service Specialist are subject to being held over or called back to work additional hours depending on the staffing needs of the office.
These positions are represented through Teamsters Local 223. Incentive pay is available for education and bilingual speakers.
These positions carry an 18-month probationary period.
The Candidate
Successful candidates possess good moral character, demonstrate strong customer service and communication skills, and put forth a professional image. They are skilled, highly motivated, self-directed individuals with strong decision-making and problem-solving skills, as well as skill in communicating effectively with individuals during difficult and often stressful situations.
More information on preference, qualifications, and disqualifiers, including our reapplication timelines, can be found at ************************************************
The Application Process
PLEASE READ ALL INSTRUCTIONS CAREFULLY BEFORE SUBMITTING AN APPLICATION.
There are specific instructions for applying with Yamhill County Sheriff's Office and you could be disqualified from consideration if you do not follow these instructions.
A complete application consists of:
* a completed employment application through GovernmentJobs.com and
* a letter of interest (no more than two pages) that addresses the responsibilities and requirements described in the position description, submitted as an attachment to the application.
Veterans who meet the minimum qualifications for a position may be eligible for hiring preference; please follow instructions in the relevant section below for form and documentation submission.
______________________________________________
NEXT STEPS
Select qualified applicants will be invited to participate in Oral Board Interviews and Written Skills and Typing tests on Friday, January 9, 2026, between the hours of 9:00 am and 5:00 pm.
Passing test scores are 70% or greater on the Written Skills and 40 words per minute with a minimum 95% accuracy on the Typing.
______________________________________________
YAMHILL COUNTY COMMUNITY
Yamhill County has approximately 109,000 residents and is a very desirable place to live in the heart of the Willamette Valley wine country. Yamhill County is home to Linfield University and Chemeketa Community College in McMinnville and George Fox University and Portland Community College in Newberg. Yamhill County is centrally located in the Willamette Valley, within close proximity to the Oregon Coast, the Portland and Salem metropolitan areas, and the Oregon Cascade Mountains. Wide varieties of indoor and outdoor recreation opportunities are available. We have the benefits, appeal, and superior quality of life found in a small-town community, while enjoying active social and cultural lifestyles found in larger metropolitan areas.
ESSENTIAL JOB DUTIES
Please refer to the Support Services Specialist classification specifications for the official and list of essential job duties.
KNOWLEDGE, SKILLS AND ABILITIES
Please refer to the Support Services Specialist classification specifications for the official and required knowledge, skills, and abilities.
The Qualifications
The position requires a high school diploma or GED certificate and at least one (1) year of full-time general office experience, including public/customer service. Any satisfactory equivalent combination of training and/or experience which provides the required knowledge, skills, and abilities to perform the functions of the position is qualifying.
Must be able to be obtain Criminal Justice Information System clearance and Law Enforcement Data System certification within 30 days of hire (clearance must be maintained throughout employment).
Preferred Qualifications: Preference will be given to candidates who provide evidence in their application of relevant experience in law enforcement or similar field, are LEDS certified, and/or are bilingual (Spanish/English).
All candidates must be able to pass a personal background check including, but not limited to, criminal, civil, driving, military, educational, and employment history.
ADDITIONAL LICENSES, CERTIFICATES, AND SPECIALTY REQUIREMENTS:
Please refer to the Support Services Specialist classification specifications for the official and additional licenses, certifications, and specialty requirements.WORK ENVIRONMENT/PHYSICAL DEMANDS:
The incumbent typically works in an institutional environment. Uses a two-way radio, computer, telephone, and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an institution and includes exposure to alarms, sirens, and voice conversations. Incumbent will encounter frequent interruptions throughout the workday.
Please refer to the Support Services Specialist classification specifications for the complete job description and full information regarding work environment and physical abilities.
______________________________________________
REQUIRED INFORMATION
Under the provisions of the Immigration Reform and Control Act of 1986, any person hired or rehired is required to provide evidence of identity and eligibility for employment. Yamhill County does not offer VISA sponsorships. The County verifies the valid work authorization of each employee using Form I-9 and the E-Verify Program.
Yamhill County is an Equal Employment Opportunity Employer and values diversity.
All qualified applicants are encouraged to apply. Applicants are considered for employment based on their qualifications without regard to race, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other factor prohibited by law or regulation. Veterans are encouraged to apply. Please do not include information or photos that would identify those personal traits. Documents included with this identifying information will be removed from the application packet.
Some positions require a criminal history check and a review of driving record. All County positions require regular, prompt, and consistent attendance.
ACCOMMODATION UNDER THE AMERICANS WITH DISABILITIES ACT:
Reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in the selection process for this recruitment. To obtain confidential assistance, please contact Human Resources at ************ or via email at human_***************************.
VETERANS' PREFERENCE:
Under Oregon law ORS 408.225-408.238, veterans who meet the minimum qualifications for a position may be eligible for hiring preference. If you think you may qualify, a Veteran's Hiring Preference Form MUST be completed and submitted with application along with other supporting documentation. For the form and information for this process please click here. (Download PDF reader)
If you need assistance with completing an application for employment or with obtaining a Veteran's Hiring Preference Form, please contact Human Resources at ************ or via email at human_***************************.
______________________________________________
STATUS OF YOUR APPLICATION:
You will be advised by e-mail of your status at each step in the application process, from initial application to final employment disposition. Please note that Yamhill County communicates with all candidates via e-mail. If you "opt out" or "unsubscribe" from e-mail notifications from NEOGOV, it will impact our ability to communicate with you about job postings.
ELIGIBILITY LIST:
If your name is placed on the Eligible List, you will be notified and informed of the dates the list will be in effect, which will be no more than six (6) months from the list date.
Questions regarding this recruitment should be addressed to Nicole Heidt, Support Services Manager, via email at ************************.
ITS Support Specialist
Support associate job in Portland, OR
The largest Automotive retailer in the world is looking for ITS Support Specialists / Field Engineers to support their 330 dealerships across North America. The Support Engineers will start their day by reviewing system health reports and addressing any urgent IT issues. They ensure the smooth operation of Windows hardware and software, and troubleshoot any Cisco device issues as well. A significant part of the role involves traveling to dealerships within your metropolitan area to handle on-site issues and prevent potential IT problems (15+ dealerships that require driving from Portland to Eugene). You will also work on network improvements and preventative maintenance tasks. You'll end your day by documenting work and communicating the days IT issues and resolutions to stakeholders, with action items to come or that have been completed. This role requires a proactive approach, strong problem-solving skills, and frequent travel. The goal is to not just fix IT issues, but to anticipate and prevent them, ensuring system efficiency and security. Any travel for this role is expensed through the company as well!
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** .
Skills and Requirements
-5+ years of Field Engineer or ServiceDesk Tier II experience
-5+ years of Windows Hardware Support experience
-5+ years of basic desktop support (windows)
-5+ years of switch and router experience
-5+ years of Azure AD experience
-5+ years of Cisco telephony experience
-5+ years of ServiceNow ticketing system experience
-5+ years of remote management software experience -Automotive industry experience
-Experience with printer troubleshooting
-Experience with multifactor authentication (MFA)
-ITIL Certification
-Experience working across numerous locations
-Experience updating scripts through windows
Social Service Support Specialist (SSSS) - Kelso
Support associate job in Kelso, WA
Our vision is to ensure that "Washington state's children and youth grow up safe and healthy- thriving physically, emotionally and academically, nurtured by family and community." Job Title: Social Service Support Specialist (SSSS) Closes: 12/9/25
Salary: $3752 - $5011
We are looking for a Social Service Support Specialist (SSSS) to join our Kelso team. If you want to get started in the social services field, with or without a degree, this is the perfect opportunity for you!
Click here to learn more about DCYF.
The Opportunity:
The Social Service Support Specialist position provides professional-level social services to children, with child safety as the priority. This position supports Social Service Specialists by providing in-home and out-of-home paraprofessional services such as: managing supervised visits, transporting children to visits and appointments, gathering records, documenting information in state computer systems, and assisting active efforts cases.
Some of what you will get to do:
* Transports children to supervised visitation locations.
* Observe visitations and document visitation activities.
* Assist families in accessing needed and appropriate services.
* Provide direct supervision and care of children, provide meals, dispense medication, and assist children with daily living activities.
* Report all possible critical and unusual incidents to the supervisor.
* Complete documentation in FAMLINK
* Assist in preparing records.
Required Qualifications:
One year of paid/unpaid experience in one of the following: caring for children, social care, supervised volunteer experience in youth/child-oriented organizations, counseling youth, education, or home visitations.
OR
Two years of social service education from an accredited post-high school program may substitute for experience (30 semester or 45 quarter credits in a Social Services discipline).
AND
* The ability to take action to learn and grow.
* The ability to take action to meet the needs of others.
Note: The incumbent must successfully obtain a Washington State Food Handler card within 14 days of employment.
Preferred/Desired Qualifications:
* Associate's Degree and one year of experience in one of the following: caring for children, social care, supervised volunteer experience in youth/child-oriented organizations, counseling youth, education, and home visitations
* Previous demonstrated experience using FAMLINK.
* Previous demonstrated work experience in preparing records.
How do I apply?
Complete your applicant profile and attach the following:
* Cover letter
* Current resume detailing experience and education
* College transcripts - if applicable to qualifications (Unofficial transcripts are acceptable for application purposes)
Supplemental Information:
The Department of Children, Youth, and Families (DCYF) is committed to Washington's children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our mission to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway. The
Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.
Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
This recruitment may be used to fill multiple vacancies.
This position is included in the bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information: *****************
This position requires a minimum of at least two years of driving experience and a valid driver's license.
The incumbent must successfully complete formal training courses as required by law, policy, and regional requirements within one year of their appointment.
Degrees must be obtained from an accredited college or university whose accreditation is recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA), or a foreign equivalent verified by a NACES-approved organization at naces.org. Foreign Equivalency certification must be attached to the application for degrees obtained outside the U.S.
Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUST attach a copy of their DD214 or NGB Form 22, or other verification of military service. Please blackout (redact) the social security number before attaching any documents. For additional information on Veteran's Preference and guidance on how to determine if you are eligible, click here.
For more information about this position or if you need an accommodation throughout the application/interview process, please contact DCYF recruiter. If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free at ************** or email ******************. Persons needing accommodation in the application process or this announcement in an alternative format may call the Telecommunications Device for the Deaf (TDD) at ************.
08494
IT Support Engineer (Tier 2 / Tier 3)
Support associate job in Vancouver, WA
IT Support Engineer (Tier 2 / Tier 3)
Type: Full-Time
Compensation: $60,000-$85,000 annually (DOE) + quarterly performance bonuses
We're working with a rapidly expanding managed IT services provider seeking an experienced IT Support Engineer (Tier 2 / Tier 3) to join their onsite team in Vancouver, WA. This position is ideal for a motivated IT professional with a strong MSP background who thrives in a fast-moving, client-facing environment.
You'll handle escalated technical issues across desktops, servers, networking, and cloud systems-helping maintain reliable IT environments for a diverse client base. The right candidate will bring both depth of technical skill and a strong customer service mindset.
Key Responsibilities
Troubleshoot and resolve advanced support tickets escalated from Tier 1 and Tier 2 teams.
Manage Windows Server, Active Directory, Azure, and Microsoft 365 environments for multiple clients.
Support and configure network infrastructure including switches, routers, firewalls, and VPNs.
Implement and maintain endpoint protection, backups, and monitoring tools
Document work thoroughly within the PSA/ticketing system and maintain accurate asset records.
Collaborate with internal engineers to resolve complex incidents efficiently.
Contribute to process improvement and knowledge base development.
Participate in on-call rotation for after-hours support as needed.
Qualifications
5-8+ years of progressive IT support experience (Tier 2-3 level).
Minimum 2-3 years in a Managed Service Provider (MSP) or multi-client support environment.
Strong knowledge of:
Microsoft 365, Azure AD / Entra ID, Exchange Online
Windows Server (installation, configuration, and administration)
Networking (DNS, DHCP, routing, VPNs, and firewalls)
Demonstrated ability to manage multiple clients and prioritize tasks in a ticket-driven environment.
Excellent communication, problem-solving, and documentation skills.
Relevant certifications preferred (CompTIA Network+, Microsoft, or equivalent).
Compensation & Benefits
Salary: $60,000-$85,000 depending on experience and tier level
Quarterly performance-based bonuses
Full medical, dental, and vision coverage
401(k) with company match
Generous paid time off and holidays
Certification reimbursement and paid training opportunities
Defined career growth paths and internal promotion opportunities
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.