Responsibilities / Tasks
GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we're not just building equipment, we're building lasting careers with an average employee tenure range from 5 to over 11+ years, reflecting the strong culture, growth opportunities, and support we provide.
Working at GEA Group has significant benefits:
Start strong - Medical, dental, and vision coverage begins on your first day
Recharge and refresh - Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore
Invest in your future - A 7% 401(k) employer match helps grow your retirement savings faster
Keep learning - Take advantage of tuition reimbursement to further your education or skillset
Live well - Our wellness incentive program rewards healthy habits
Get support when you need it - Access to a confidential Employee Assistance Program for personal or professional guidance
Save smart - Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses
Role And Responsibilities:
Support Dairy Direct Sales Specialist and provide technical hygiene and sanitation assistance to customers for achieving high-quality milk.
Identify and address sanitation issues promptly, communicating effectively with sales specialists and customers.
Maintain accurate records in CRM, including Wash Reports and Weekly call reports.
Develop expertise in problem-solving, milk quality, consultancy, and hygiene.
Ensure timely communication by returning calls, texts, and emails within specified timeframes.
Collaborate with customers to understand milk quality goals and offer effective solutions.
Manage inventory and assist with audits as needed.
Complete required forms and reports under supervisor direction.
Flexibly assist with additional duties as requested.
Relay customer service needs related to milk quality to supervisor and colleagues.
Your Profile / Qualifications
Education and Experience:
High school diploma or GED required; bachelor's degree in Agriculture preferred.
Minimum two years of experience with dairy equipment, including vacuum and pulsation equipment.
Skills and Knowledge:
Strong communication, record-keeping, and organizational skills.
Complete understanding of GEA product offerings and proper usage.
Basic understanding of pulsation, milking systems, and their relation to milk harvest.
Advanced understanding of CIP wash systems and on-farm milk quality troubleshooting.
Proficient in maintaining company-issued equipment, including Pick-up, Computer, Tablets, Phone, Tri-scan, etc.
Work Environment:
Primarily on-farm field position (95%), subject to necessary adjustments.
Moderate noise level.
Physical Demands:
Requires ambulatory ability, a valid driver's license, and occasional lifting.
May work in wet environments; slip-proof footwear provided.
Personal Protective Equipment required; training provided.
Professional clothing, including company logo shirts, required in front of customers.
The typical base pay range for this position at the start of employment is expected to be between $32-$35 per hour. GEA Group has different base pay ranges for different work locations within the United States.
The pay range is not a guarantee of compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards, such as discretionary bonus (based on eligibility) and/or equity awards.
Please note: This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or future sponsorship.
GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.
#engineeringforthebetter
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$32-35 hourly Auto-Apply 60d+ ago
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Associate Product Support Specialist
Westamerica Ban 3.6
Support associate job in Merced, CA
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.
As an Associate Product Support Specialist, provide technical product knowledge and available services to support the Bank Division's sales efforts in assigned territories.
Responsibilities:
Attend Customer Service Manager, Branch Sales Manager, and Branch Sales meetings.
Handle implementation, installation and training of equipment and services on customer's premises.
Respond to all questions from customers and Branch personnel.
Conduct product and service training sessions for branch staff and customers.
Identify potential sales opportunities and pass said information to appropriate branch sales staff.
Prior work experience where incumbent has gained in-depth knowledge of at least two of the products or operational service support activities offered by that corporation.
Previous direct customer support or sales experience a plus. PC literate and have a working knowledge of the banking fundamental functions. Excellent customer service, presentation, organizational, communication and interpersonal skills are required.
EOE
Westamerica Bank's Privacy Policy may be found at: *********************************
Salary Description $70,304.00 - $71,872.98
$70.3k-71.9k yearly 15d ago
Peer Support Specialist - The Lodge
RH Community Builders 3.3
Support associate job in Fresno, CA
Job Description
Peer Support Specialist is responsible for providing peer to peer support services including: monitoring, informing, supporting, assisting and empowering clients and their family members/caregivers who directly or indirectly receive behavioral health services; developing and coordinating activities, programs and resources which directly support clients and family members/caregivers in achieving wellness and recovery oriented goals; facilitating peer to peer assistance as a part of a team setting; conducting outreach to clients, family members/caregivers and the community; and acting in a liaison role between clients, family members/caregivers and community service providers.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Provides peer support and self-help services to behavioral health clients and their family members/caregivers in individual or group settings on site in county programs as well as in the community.
Under direction of clinical/supervisory staff, assists in coordinating clinical services, provides linkage to other services and resources, monitors, supports, assists and empowers clients and family members/caregivers who directly or indirectly receive behavioral health services.
Assists the Department in gathering client and family member/caregiver perspectives and ensuring it is considered in policy and program development.
Assists in the development and coordination of activities, programs and resources which support clients and family members/ caregivers in achieving wellness and recovery goals such as self-help and peer-led groups.
Provides skill training to clients and family members/caregivers on tasks related to recovery focused independent living such as self-empowerment, self-responsibility, public transportation, housing applications, interviews, shopping, etc. Serves as a role model for recovery
Assists and advocates for clients and family members/caregivers as they navigate through the system of care including: assisting with referral follow through; transition to different levels of care; providing information on support resources; facilitating and encouraging family member/caregiver involvement as appropriate.
Prepares and supports clients and family members/caregivers in a variety of client and family centered activities such as case consultation/staff meetings, hearings, interviews, completion of satisfaction surveys, focus groups, and stakeholder input opportunities.
Documents activities in accordance with Department and program requirements.
Support client's vocational choices and assists them in stress management and other symptoms related to all facets of employment.
Works as part of the treatment team including: participating in meetings; encouraging and supporting clients and family members/caregivers in understanding, adhering to, and progressing in the treatment plan; evaluating their responses; outreaching; and empowering them to communicate openly and directly with treatment providers.
Greets and welcomes clients and family members/caregivers upon arrival to programs/offices.
Minimum Qualifications (Knowledge, Skills, and Abilities)
Maintain State Certification / Licensure or be in the process of obtaining Certification / License as a certified Peer
High School Diploma or GED
Knowledge of Basic Recovery and wellness concepts and behavioral health services;
public and private agency services and resources available for clients and family members/caregivers, such as schools, social services, and community resources;
Knowledge of Office procedures and practices to include computer usage;
Ability to Communicate effectively orally and in writing with people of various educational, socioeconomic and cultural backgrounds;
Ability to Work effectively in stressful, emotional and confrontational situations and as part of a multidisciplinary team;
Ability to Establish and maintain effective working relationships at all organizational levels as well as other agencies and the public;
Ability to Maintain confidentiality of all information;
$38k-54k yearly est. 3d ago
Supportive Measures Coordinator
California State University 4.2
Support associate job in Fresno, CA
Supportive Measures Coordinator (Confidential Administrative Support I)
Compensation and Benefits
Anticipated Hiring Salary Range: $4,261 -$4,583 per month
Full CSU Classification Salary Range: $4,261 - $8,166 per month
This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position.
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
Job Summary
The Supportive Measures Coordinator provides confidential administrative, case management, and coordination support to the Office of Compliance and Civil Rights (OCCR) in implementing supportive measures under Title IX, Title VI, Title VII, and related CSU policies. This position plays a key role in ensuring a timely, equitable, and consistent institutional response to reports of discrimination, harassment, retaliation, sexual misconduct, and other protected-class concerns.
Under the general direction of the Assistant Vice President for Compliance and Civil Rights (AVP-OCCR), the Supportive Measures Coordinator manages the coordination, documentation, and tracking of supportive measures, including academic, workplace, housing, and safety accommodations. The incumbent serves as a confidential point of contact for faculty, staff, and students, ensuring compliance with federal and state mandates, while maintaining compassion, neutrality, and discretion in all communications.
This position requires exceptional organizational and communication skills, an ability to handle sensitive information responsibly, and proficiency with confidential databases and systems.
Key Qualifications
Knowledge of:
Procedures for coordinating academic, workplace, and safety accommodations.
Confidential case management practices and records retention protocols.
Principles and practices of office administration, organization, and workflow management.
Computer systems and software, including Microsoft Office, Google Workspace, and case management tools (e.g., Maxient).
Skills and Abilities:
Maintain strict confidentiality and neutrality in handling sensitive and protected information.
Communicate effectively, empathetically, and professionally with individuals from diverse backgrounds.
Prioritize and manage multiple, time-sensitive tasks in a fast-paced environment.
Demonstrate sound judgment, discretion, and cultural sensitivity in decision-making.
Prepare, maintain, and analyze reports and correspondence with accuracy and attention to detail.
Apply policies and procedures with consistency and fairness.
Work collaboratively with campus partners while maintaining professional boundaries.
To view the full list of qualifications and job responsibilities, please click the Position Description button above.
Education and Experience
Educational Requirements:
A Bachelor's degree from an accredited four-year college or university in a relevant discipline, or
Completion of a professional training program specific to the position, or
A combination of education and experience that demonstrates the ability to perform the essential functions of the position.
Experience Requirements:
At least two years of experience providing administrative or case coordination support in a confidential environment.
Experience in compliance, student services, human resources, or legal support preferred.
Experience handling sensitive communications and maintaining accurate documentation in confidential systems.
Preferred Knowledge, Skills, or Abilities:
Self-starter with strong organizational abilities, interpersonal skills, and superior written communication.
Experience working with supportive measures, accommodations, or case management in higher education.
Familiarity with CSU Title IX and DHR processes.
Proficiency with Maxient or similar case management systems.
Knowledge of FERPA, HIPAA, and related privacy laws.
Training or certification in trauma-informed response or Title IX coordination.
Department Summary
The Office of Compliance and Civil Rights is committed to supporting a safe, welcoming environment for our Bulldog community. This office addresses all issues of discrimination, harassment or retaliation, and enforces University policies including prohibitions against sexual misconduct, sexual exploitation, dating or domestic violence, and stalking. We are committed to providing supportive resources with compassion and in care.
Deadline & Application Instructions
Applications received by November 16, 2025 will be given full consideration by the search committee.
Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee.
Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references.
Fresno State
California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.
Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.
Equal Employment Opportunity Information
California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer.
COVID19 Vaccination Policy
Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to ****************.
Supplemental Information
Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.
The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter.
Fresno State is a tobacco-free, smoke-free and vapor-free campus.
Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)
$4.3k-4.6k monthly Easy Apply 60d+ ago
Supportive Measures Coordinator
CSU Careers 3.8
Support associate job in Fresno, CA
Supportive Measures Coordinator (Confidential Administrative Support I)
Compensation and Benefits
Anticipated Hiring Salary Range: $4,261 -$4,583 per month
Full CSU Classification Salary Range: $4,261 - $8,166 per month
This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position.
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
Job Summary
The Supportive Measures Coordinator provides confidential administrative, case management, and coordination support to the Office of Compliance and Civil Rights (OCCR) in implementing supportive measures under Title IX, Title VI, Title VII, and related CSU policies. This position plays a key role in ensuring a timely, equitable, and consistent institutional response to reports of discrimination, harassment, retaliation, sexual misconduct, and other protected-class concerns.
Under the general direction of the Assistant Vice President for Compliance and Civil Rights (AVP-OCCR), the Supportive Measures Coordinator manages the coordination, documentation, and tracking of supportive measures, including academic, workplace, housing, and safety accommodations. The incumbent serves as a confidential point of contact for faculty, staff, and students, ensuring compliance with federal and state mandates, while maintaining compassion, neutrality, and discretion in all communications.
This position requires exceptional organizational and communication skills, an ability to handle sensitive information responsibly, and proficiency with confidential databases and systems.
Key Qualifications
Knowledge of:
Procedures for coordinating academic, workplace, and safety accommodations.
Confidential case management practices and records retention protocols.
Principles and practices of office administration, organization, and workflow management.
Computer systems and software, including Microsoft Office, Google Workspace, and case management tools (e.g., Maxient).
Skills and Abilities:
Maintain strict confidentiality and neutrality in handling sensitive and protected information.
Communicate effectively, empathetically, and professionally with individuals from diverse backgrounds.
Prioritize and manage multiple, time-sensitive tasks in a fast-paced environment.
Demonstrate sound judgment, discretion, and cultural sensitivity in decision-making.
Prepare, maintain, and analyze reports and correspondence with accuracy and attention to detail.
Apply policies and procedures with consistency and fairness.
Work collaboratively with campus partners while maintaining professional boundaries.
To view the full list of qualifications and job responsibilities, please click the Position Description button above.
Education and Experience
Educational Requirements:
A Bachelor's degree from an accredited four-year college or university in a relevant discipline, or
Completion of a professional training program specific to the position, or
A combination of education and experience that demonstrates the ability to perform the essential functions of the position.
Experience Requirements:
At least two years of experience providing administrative or case coordination support in a confidential environment.
Experience in compliance, student services, human resources, or legal support preferred.
Experience handling sensitive communications and maintaining accurate documentation in confidential systems.
Preferred Knowledge, Skills, or Abilities:
Self-starter with strong organizational abilities, interpersonal skills, and superior written communication.
Experience working with supportive measures, accommodations, or case management in higher education.
Familiarity with CSU Title IX and DHR processes.
Proficiency with Maxient or similar case management systems.
Knowledge of FERPA, HIPAA, and related privacy laws.
Training or certification in trauma-informed response or Title IX coordination.
Department Summary
The Office of Compliance and Civil Rights is committed to supporting a safe, welcoming environment for our Bulldog community. This office addresses all issues of discrimination, harassment or retaliation, and enforces University policies including prohibitions against sexual misconduct, sexual exploitation, dating or domestic violence, and stalking. We are committed to providing supportive resources with compassion and in care.
Deadline & Application Instructions
Applications received by November 16, 2025 will be given full consideration by the search committee.
Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee.
Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references.
Fresno State
California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.
Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.
Equal Employment Opportunity Information
California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer.
COVID19 Vaccination Policy
Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu.
Supplemental Information
Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.
The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter.
Fresno State is a tobacco-free, smoke-free and vapor-free campus.
Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)
$4.3k-4.6k monthly 60d+ ago
Administrative Support
Global Channel Management
Support associate job in Merced, CA
Administrative Support needs 3 years related experience or equivalent combination of education and experience.
Administrative Support requires:
Associates Degree / High school diploma or equivalent education.
Proficiency in Microsoft Word, spreadsheets and data entry required.
Must be a team player and committed to working in a quality environment.
Accounting
SharePoint
Contracts experience
Ability to type a minimum of 50 w.p.m. accurately
Excellent in Microsoft office and spread sheet development
.Demonstrates exceptional customer service skills
Administrative Support duties:
Type various forms of correspondence, forms and reports from records, rough drafts or various sources.
Provide contract booking documents such as subcontracts, POs, invoice collection and tracking, and other finance related matters.
.Provide administrative support to management team for assigned site. Perform simple account balancing and reconciliation
Organize and maintain various filing systems to include SharePoint
.Maintain CMMS database including equipment history, status, work order management, preventative maintenance scheduling.
.Perform sensitive and confidential tasks.
.Assist with scheduling and organizing project activities including meetings, training, etc.
$38k-60k yearly est. 60d+ ago
Fleet Support Rep-Ship Rider III
V2X
Support associate job in Lemoore, CA
We have multiple opportunities for NavMPS CSR -Shiprider positions: The NavMPS CSR -Shiprider will deploy on board us Naval vessels for extended periods of time, to include applicable work-up cycle and deployment underway periods. Travel to support other Naval Air Stations and Marine Corps Air Stations in both CONUS and OCONUS is also required for these positions. Preferred work locations when not deployed are NAS Fallon, NAS Lemoore, NAS Patuxent River, NAS North Island, NAS Whidbey Island, MCAS Beaufort, MCAS Miramar, Marlton NJ, Oceana,Va. and Norfolk, Va.
Responsibilities
+ Act as primary liaison between PMA-281 and the Fleet NavMPS user as an embedded member of the Carrier Airwing Staff
+ Provide NavMPS-specific Administration/Data Base Administration advanced training for all NavMPS users Assist aircrew with mission planning when using NavMPS programs
+ Maintain constant visibility with all NavMPS users in order to facilitate a rapid response to problem resolution, training issues, and general day-to-day operations
+ Provide cross-platform training and guidance to less experienced team members and team members from co-located programs outside of the mission planning environment
+ Install and configure NavMPS software on all applicable NavMPS assets
+ Install, integrate, test and secure site unique software applications as approved by PMA-281Create, maintain, and manage system administrator and user accounts for all applicable NavMPS assets
+ Provide technical advice, subject matter expertise, recommendations and advice to the government customer in support of defining and prioritizing requirements; designing and engineering system upgrades, replacements, and new solutions; and purchasing hardware and software solutions
+ Provide technical support for the preparation of documentation for installation, testing, service transition, continuity of operations, disaster response and recovery, and other standard operating procedures
+ Coordinate with enterprise network, web, database, and information assurance engineers and administrators for all installation, testing, integration, operation, maintenance and troubleshooting activities
+ Monitor, administer, document and report on system security posture in accordance with DoD and local information assurance guidance and policy
+ Prepare, pre-configure and test deployable equipment packages for remote connection and operation, train users and support personnel on system set-up and operation, and provide remote support to deployed personnel
+ Support CM and QA practices by adhering to configuration management and change control policies and procedures
+ Maintains current knowledge of relevant and emerging technologies as assigned
Qualifications
+ Education / Certifications:
+ AS or AA in Computer Science, Information Systems or a "Relevant Technical Discipline"
+ ALLOWABLE SUBSTITUTION:
+ Military service in an IT-related rating/MOS, may be substituted for an AS or AA degree.
+ Four (4) years of experience in support of Defense IT systems may be substituted for a AA/AS or Military service in an IT-related rating/MOS.
+ Experience:
+ At least three (3) years' of experience with DOD C4ISR systems which includes 24/7/365 help desk support, conducting training, on-site technical support, and underway/deployed CVN's, LSD's, LHA's, DDG's, CVW's, MAG's, MEF's, or USN/USMC Squadrons.
+ Microsoft Office 365
+ Other Qualifications
+ Must be physically able to lift/maneuver 100 lbs
+ Top Secret SCI (SSBI) (Tier 5)
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
#LI-DH1
#clearance
$33k-43k yearly est. 60d+ ago
Supportive Measures Coordinator
Fresno State
Support associate job in Fresno, CA
Supportive Measures Coordinator (Confidential Administrative Support I)
Compensation and Benefits
Anticipated Hiring Salary Range: $4,261 -$4,583 per month
Full CSU Classification Salary Range: $4,261 - $8,166 per month
This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position.
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
Job Summary
The Supportive Measures Coordinator provides confidential administrative, case management, and coordination support to the Office of Compliance and Civil Rights (OCCR) in implementing supportive measures under Title IX, Title VI, Title VII, and related CSU policies. This position plays a key role in ensuring a timely, equitable, and consistent institutional response to reports of discrimination, harassment, retaliation, sexual misconduct, and other protected-class concerns.
Under the general direction of the Assistant Vice President for Compliance and Civil Rights (AVP-OCCR), the Supportive Measures Coordinator manages the coordination, documentation, and tracking of supportive measures, including academic, workplace, housing, and safety accommodations. The incumbent serves as a confidential point of contact for faculty, staff, and students, ensuring compliance with federal and state mandates, while maintaining compassion, neutrality, and discretion in all communications.
This position requires exceptional organizational and communication skills, an ability to handle sensitive information responsibly, and proficiency with confidential databases and systems.
Key Qualifications
Knowledge of:
Procedures for coordinating academic, workplace, and safety accommodations.
Confidential case management practices and records retention protocols.
Principles and practices of office administration, organization, and workflow management.
Computer systems and software, including Microsoft Office, Google Workspace, and case management tools (e.g., Maxient).
Skills and Abilities:
Maintain strict confidentiality and neutrality in handling sensitive and protected information.
Communicate effectively, empathetically, and professionally with individuals from diverse backgrounds.
Prioritize and manage multiple, time-sensitive tasks in a fast-paced environment.
Demonstrate sound judgment, discretion, and cultural sensitivity in decision-making.
Prepare, maintain, and analyze reports and correspondence with accuracy and attention to detail.
Apply policies and procedures with consistency and fairness.
Work collaboratively with campus partners while maintaining professional boundaries.
To view the full list of qualifications and job responsibilities, please click the Position Description button above.
Education and Experience
Educational Requirements:
A Bachelor's degree from an accredited four-year college or university in a relevant discipline, or
Completion of a professional training program specific to the position, or
A combination of education and experience that demonstrates the ability to perform the essential functions of the position.
Experience Requirements:
At least two years of experience providing administrative or case coordination support in a confidential environment.
Experience in compliance, student services, human resources, or legal support preferred.
Experience handling sensitive communications and maintaining accurate documentation in confidential systems.
Preferred Knowledge, Skills, or Abilities:
Self-starter with strong organizational abilities, interpersonal skills, and superior written communication.
Experience working with supportive measures, accommodations, or case management in higher education.
Familiarity with CSU Title IX and DHR processes.
Proficiency with Maxient or similar case management systems.
Knowledge of FERPA, HIPAA, and related privacy laws.
Training or certification in trauma-informed response or Title IX coordination.
Department Summary
The Office of Compliance and Civil Rights is committed to supporting a safe, welcoming environment for our Bulldog community. This office addresses all issues of discrimination, harassment or retaliation, and enforces University policies including prohibitions against sexual misconduct, sexual exploitation, dating or domestic violence, and stalking. We are committed to providing supportive resources with compassion and in care.
Deadline & Application Instructions
Applications received by November 16, 2025 will be given full consideration by the search committee.
Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee.
Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references.
Fresno State
California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.
Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.
Equal Employment Opportunity Information
California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer.
COVID19 Vaccination Policy
Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to ****************.
Supplemental Information
Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.
The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter.
Fresno State is a tobacco-free, smoke-free and vapor-free campus.
Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)
$4.3k-4.6k monthly Easy Apply 60d+ ago
Medical Support Specialist
Camarena Health 3.6
Support associate job in Madera, CA
Medical Support Specialist
RESPONSIBLE TO:
Health Center Manager
DEPARTMENT :
Front/Back Support
SUMMARY:
The Medical Support Specialist shows genuine warmth with patients and has the ability to make them feel comfortable in the center while providing excellent customer service and technical competent nursing assistance to both patients and Camarena Health clinical providers. The Medical Support Specialist facilitates the patients access to the point of service delivery, so all patients can be seen within the expected time and schedule. Prepared to enroll or renew registration; the timeliness of work directly supports responsiveness to patients, including visit redesign and well-paced patient flow. This team member facilitates the provision of information needed by both patients and clinicians in addition to recording and updating medical histories, patient contact information, scheduling patients and performing standard care procedure. The Medical Support Specialist reports to the Health Center Manager.
EXPECTATIONS:
Arrives on time and adheres to set schedule
Provides prompt medical support; promotes a smooth patient flow; collects and records data accurately; maintains order of exam rooms, equipment and supplies
Provides basic education and information to patients, making sure patients' questions are answered.
Achieves the organizational mission to provide health care access for all the members of the community. S/he helps make sure patients and families get the care they need when they need it.
Consistently and openly communicates with Health Center Manager and all staff
Works flexible or extended hours where necessary
Participates in health center in-services, by listening and respecting others' ideas
Demonstrates awareness of, and compliance with, organizational mission and objective of Camarena Health to provide health care access and support services for all members of the community.
Basic computer skills, attention to detail, and organizational skills.
Abides by Rules of Confidentiality
Use of professionalism and best efforts in your position.
DUTIES and RESPONSIBILITES
1. Focus on Patients: Responds to and connects effectively with patients. Listens to our customers, treats them with respect, gives them the quality they expect and deserve and responds immediately to their problems and needs.
Properly identifies patients' and listens attentively to patients' visit complaints, record all data accurately and with the highest quality (e.g. medication, last menstrual period, birth control method) in the Electronic Health Records computer system.
Consistently secures and protects patient information: activates screen saver, minimizes screen, or log off when walking away from computers for any period of time.
Collecting and documenting patients' basic health information, including height, weight, and vital signs for providers during examinations.
Answering phone calls and email and delivering messages to staff members.
Assumes the role of a Health Coach by interviewing each patient, as determined by the care team, to establish self-management goals, provides educational needs concerning self-care and disease management and pre and post visit care.
Utilizes evidence-based Health Education Guidelines during each session
Ensures exam rooms are neat and set up appropriately for each patient exam.
Performs specimen collection, preparation and maintains required logs
Performs EKG's, accu-checks, and other diagnostic procedures according to guidelines.
Medical Support Specialist takes initiative to keep patient informed of upcoming procedures and requirements, to facilitate patient focus, involvement, and cooperation.
Discharge patients smoothly from back office areas and checks for any last minute questions. Makes return appointments as appropriate.
Relieves patients' stress and anxiety with clear information
Provides patients with required educational materials including; lifestyle brochures (LCB), Vaccine Information Statements (VIS), informs patients of content and answers any questions.
Routes all formal patient complaints and grievances to Back Support Supervisor or Department Head. Solves what problems s/he can at “point of contact.”
2. Focus on Patient Flow: Maintains effective smooth patient flow (within site or suite). Assists the MA's at other pods as needed with patient work up or dismissal. Is responsive to needs of patients, clinicians, and team members.
Uses software locator consistently when rooming patients and uses scheduler to flow them out
Utilizes software locator to monitor flow simultaneously at all sites; take the initiative to cover as needed
Maintains open communication with other team members, routinely checks status of patients waiting to be registered and relays status to the clinicians. Communicates with Back Support Supervisor to help resolve when necessary.
Dismisses patients effectively (e.g., complete lab requisition; administer injections and immunizations according to guidelines, giving appointment, double check paperwork).
3. Focus on Clinicians: Maintains effective assistance to, guidance of, and communication with providers.
Works in conjunction with the providers for walk-in patient (i.e., obtains and documents patient chief complaint and presents to provider to determine if patient is to be seen or needs to be referred out).
Helps the providers maintain pace by keeping them informed of patients that are ready.
Prepares and sets up patients for exams according to providers' expectations
Forewarns clinicians of possible complicated visits.
Assists providers when assistance is needed (i.e., chaperoning, translation, etc.)
Helps patients by providing basic knowledge of types of services provided by outside facilities.
4. Focus on Intake Facilitation:
Greets patients and directs to appropriate exam room or registration window.
Educates clients on the services provided by the clinic and the programs available that help with the cost for health services
Assures and/or completes enrollment and verifies all financial coverage's emphasizing third party enrollment and including any discount programs available through the health center
Focuses on both general and financial intake of patients; accurately inputs personal and financial data into computer (e.g. family composition, Medi-Cal, financial coverage)
Performs income eligibility analysis for patients to determine sliding fee eligibility and/or adjustments.
Obtains signatures necessary for completion of patient registration
Performs cashier and collection duties in accordance with Camarena policies and procedures; computes fees and collect payment for services;
Maintains communication with medical support staff regarding status of waiting patients and keeps all waiting patients informed of their status and projected time of service delivery
Correct registration errors & assist other team members with patients as necessary.
Maintains distribution of patient surveys concerning clinic services.
Focus on Scheduling and Collecting/Submitting Payments:
Manages and maintains patient appointments; schedules according to standard for all services and staff as assigned
Interacts supportably with patients regarding procedures for available service; orients patients to required information needed at time of service for optimum care; provides patients with awareness of general procedure costs
Coordinates clinician schedules to maximize appointment availability with patients concerning rescheduling reasons and alternatives
Coordinates assembling and pre-mailing of registration and welcoming packets for new patients
Submits daily patient flow counts to designated staff
Collects appropriate payment according to standards
Practices effective telephone etiquette (e.g., think before you dial, make notes before you call, put a patient on hold courteously, leave precise messages on who to call back)
Maintains good open communication with Supervisor and staff.
Communicates any delays or changes of schedule to Front Support, and Clinicians
Communicates room availability with each other, including providers
Utilizes e-mail to communicate with staff members and checks messages on a regular basis (i.e., Outlook, EHR inbox, etc.)
As a team member of Camarena Health the Medical Assistant respects and protects information regarding patients and other team members and abides by the rules of the Confidentiality of Information Protocol.
Maintains good rapport with outside doctor offices and facilities
Participates in daily huddles with care team, consisting of Medical Assistants, Front Support Staff member, and Clinician. In conjunction with daily huddles, schedules and pre-visit planning are discussed to provide individual patient care.
Focus on Teamwork: Shows consideration through consistent participation: ready at work on time and consistently prepared. Fully and clearly discloses key information to any team member in order to facilitate getting work done, problems solved, decisions made, etc. Maintains confidentiality in essential matters; such as patient information, and personal issues.
Staff are expected to work as a team, and be flexible to work at other facilities as needed.
Works flexible or extended hours where necessary
Demonstrates self-initiative & self-motivation to help the team with work flow; good team player. Acquires and maintains the knowledge and skill necessary to work in all service suites.
Demonstrates consistent support and cooperation with all staff members, regardless of unit, department, or level.
Consistently reports to work on time. Internalizes attendance policies and makes effective and workable decisions for self, families and service delivery.
Promotes mutual respect and allows others to get their work done by limiting interruptions.
Fits in well with team, gets along well with peers.
Demonstrates integrity and honesty
Participates in health center in-services; listens to and respects others' ideas
Demonstrates good problem-solving skills, offer input/ideas when generating solutions.
Various other duties as assigned by supervisor. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally either verbally or in writing.
Participates in daily huddles (See 4.8 above)
Focus on Infection control and maintenance of medical equipment:
practices universal precaution per protocol and keeps work areas clean and clutter free
Disinfects, sterilizes, and autoclaves medical equipment according to guidelines
Cleans & disinfects rooms for next patient
Maintains daily log upkeep (dx test machines, refrigerator, etc.)
Initiates work request for any malfunctions of equipment, then obtain Supervisor's approval
Minimum Requirements:
Education:
High School Diploma or GED
Certification as Medical Assistant or prior experience
CCMA Certification or equivalent preferred
Prior Experience:
Previous experience in a health care setting as a Medical Assistant preferred
Skills:
Bilingual (English/ Spanish) preferred
Quickly builds and maintains rapport with patients, providers, and staff of differing backgrounds; team player
Flexible: learns to function at all facilities
Demonstrated good problem-solving skills
Demonstrates or develops intermediate computer skills
Telephone courtesy
Customer-service oriented
Proficient with modern office practices and procedures including email
Attention to detail and excellent follow-through on work tasks
Able to handle multiple tasks with perseverance and patience
Physical Requirements:
Must be able to move up to 20 pounds and push up to 50 pounds (on wheels).
Must be able to hear adequately to auscultate B/P's and be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to clients and staff.
Must be able to have vision that is adequate to read increments of tuberculin/insulin syringe accurately, read memos, a computer screen, personnel forms and clinical and administrative documents.
Must have high manual dexterity.
Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouching, reaching, kneeling, twisting/turning, fingering and feeling.
$41k-49k yearly est. Auto-Apply 60d+ ago
Peer Support Specialist
Turning Point Community Programs 4.2
Support associate job in Merced, CA
Turning Point Community Programs is seeking a Peer Support Specialist for our Merced CARE program in Merced. Turning Point Community Programs (TPCP) provides integrated, cost-effective mental health services, employment and housing for adults, children and their families that promote recovery, independence and self-sufficiency. We are committed to innovative and high quality services that assist adults and children with psychiatric, emotional and/or developmental disabilities in achieving their goals. Turning Point Community Programs (TPCP) has offered a path to mental health and recovery since 1976. We help people in our community every single day - creating a better space for all types of people in need. Join our mission of offering hope, respect and support to our clients on their journey to mental health and wellness.
GENERAL PURPOSE
Under the administrative supervision of the team lead or program director, this position is responsible for assisting members in meeting their expressed goals toward crisis resolution and maintaining wellness while living in the community. Additional support in areas of advocacy and the connection to local county/state resources will be provided as needed.
DISTINGUISHING CHARACTERISTICS
This is an at-will direct service position within a program. The position will utilize lived experience perspectives and training to support client participants at Turning Point Community Programs. The peer specialist will provide an avenue for active listening and provide messages of hope and recovery.
ESSENTIAL DUTIES AND RESPONSIBILITIES - (ILLUSTRATIVE ONLY)
The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
Supports and teaches recovery principals and use of recovery tools
Models personal responsibility, self-advocacy and hopefulness
In partnership with each client, assesses their hopes, strengths, accomplishments, and challenges in order to support client's stated goals.
In partnership with participant supports the development of their recovery plan
Responsible for supporting participants in wellness activities
Provides “on-the-spot” support that is both helpful to the members and consistent with the philosophy of the program.
Assists in maintaining monthly guest logs and guests' records.
Responsible for completing/facilitating items on the health and housekeeping log.
Ensures health and safety practices are met and support guests in participating in the procedures
Supports the philosophy of empowerment, participates in a mutual learning approach
Attends team meetings as scheduled and required for your position unless excused by the program director/manager.
Completes necessary paperwork as instructed by the program director
Supports clients in developing reciprocal relationships and natural support systems to strengthen self-sufficiency
Attends a minimum on one (1) co-reflection group per month.
Adheres to and upholds the policies and procedures of Turning Point Community Programs.
Schedule: Monday - Friday, 8:00 am - 5:00 pm
Compensation: $21.00 - $22.29 per hour
Interested? Join us at our open interviews on Wednesdays from 2-4PM,
located at 10850 Gold Center Drive, Suite 325, Rancho Cordova, CA 95670
-or-
CLICK HERE TO APPLY NOW!
$21-22.3 hourly 60d+ ago
Retail Support Specialist
DSI Systems 4.0
Support associate job in Fresno, CA
Job Description
Join Our Team!
At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.
Job Overview
The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.
Key Responsibilities:
Customer Support
Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations.
Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns.
Troubleshoot wireless devices, network issues, and feature functionality.
Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations.
Retail Partner Support
Act as the AT&T subject-matter expert for retail employees and third-party labor partners.
Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations.
Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.
Work Environment & Schedule Expectations
This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day.
Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands.
Operational Excellence
Navigate multiple systems simultaneously while engaging with customers in real time.
Document all interactions thoroughly and accurately.
Adhere to company policies, compliance requirements, and privacy standards.
Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.
Execute and maintain approved planograms for mobile devices and signage
Maintain inventory accuracy for display devices and fixtures
Add, remove, and reposition phones, fixtures, and promotional material per planogram updates
Collaboration & Communication
Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents.
Share insights on recurring issues to improve processes and customer experience.
Maintain a positive, professional demeanor during all interactions.
Requirements
Required Skills & Qualifications
Strong customer service and communication skills.
Ability to handle high-stress or escalated situations with professionalism.
Proficient in multitasking and navigating complex systems.
Detail-oriented with strong problem-solving abilities.
Ability to work flexible hours, including evenings, weekends, or holidays as needed.
Preferred Qualifications
Experience in wireless communications, retail customer service, or technical support
Previous call center or retail support experience is a plus.
What We Offer
Competitive starting pay of $26 per hour!
Comprehensive training and development programs
A supportive and engaging team environment
Opportunities for career growth and advancement
Benefits
Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period!
401k Plan with employer matching after one year of employment
Paid vacation, personal/sick days, and bereavement time after 90 days
Employee Profit Sharing Program
50% AT&T wireless discount
Paid training
Advancement opportunities, we prefer to promote from within!
$26 hourly 10d ago
Regal Hollywood Merced 13 - Team Member - $16.50/hr
Regal Theatres
Support associate job in Merced, CA
Team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service. Team members may be scheduled to work in the Box Office, Concession Stand, or as an Usher. Team members employees must act as a representative of Regal in a way that is consistent with our mission statement and policies; including
Regular and consistent attendance
Handling of emergency situations when called upon to do so
General cleaning duties; and
Compliance with our company dress code.
Essential Duties and Responsibilities for each position include, but are not limited to, the following:
Box Office
Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers' checks, gift cards and redeemed discount tickets, passes and coupons
Up selling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX).
Promoting the Regal Crown Club program
Ensuring tickets are sold in accordance with the MPAA rating system and company policy
Responding to phone calls and questions from guests in a manner that is consistent with our guest service philosophy
Concession
Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers' checks, gift cards and redeemed coupons as well as concession stock inventory.
Promoting the Regal Crown Club program
Operating, preparing and cleaning of all concession related equipment
Up selling/Suggestive selling
Complying with all local, state and federal food safety laws.
Abide by all federal and state laws with regards to breaks and/or meal periods.
Ensure required alcohol certification and training are current where applicable.
If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, you must be of legal age to sell or serve alcohol according to state or local laws.
Required to read and understand training materials that will cover subjects such as sexual harassment and discrimination.
Usher
Tearing tickets, collecting and depositing appropriate stub, and directing patrons to their auditoriums.
Inspecting backpacks and packages when applicable.
Managing crowd control and assisting guests in finding seats in auditoriums when necessary
Enforcement of MPAA rating system
Conducting in theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums
Reporting to the management any problems, discrepancies or unusual situations that arise at the theatre.
Perform in-auditorium concession auxiliary sales as directed by management
Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby area, hallways and other areas outside of the auditorium
Monitoring the cleanliness and operation of theatre vending equipment
Assisting with all opening and closing duties as assigned by management
Pay Scale Information: [$16.50/hr]
Benefits: Our team receives the perk of enjoying free movie passes and discounted concessions at any Regal location. Additionally, all team members are eligible to participate in our 401(k) retirement plan, with a company match, once they reach the age of 21 and have completed six months of service.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Completion of cast certification program as a cast member and as box office cashier or progress towards completion required.
If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, it is your responsibility to complete any legally required state or local training and obtain the required certificate. In addition, you must complete the Regal Responsible Beverage Server training on Regal Online University.
Language Ability:
Possess good public speaking, listen effectively and respond clearly and directly.
Math Ability:
Perform calculations with speed and accuracy and identify and correct errors.
Reasoning Ability:
Identify problems, gather relevant data and note possible causes of problems. Evaluate relevant information, recognize alternatives and reach conclusions based on evidence. Take action beyond what is necessarily called for. Perform under pressure and/or opposition.
Personal Skills:
Possess excellent communication skills with customers, co-workers and management. Establish goals, budget time, and set priorities to achieve desired objectives.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee may occasionally be required to lift up to 60 pounds. The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
$16.5 hourly 60d+ ago
Sanitation Team Member (Restaurant, cook, dish washer experience beneficial)
Maxs Artisan Breads Inc.
Support associate job in Fresno, CA
WHY WORK AT Max's Artisan Breads Inc.
We are a growing organization with products that consumers love! Our business and reputation are rooted in quality and service, important values we'll maintain as we plan our exciting trajectory of continued growth.
We offer great company benefits that includes health, vision, dental insurance, vacation and a 401k program.
Essential Duties and Responsibilities:
Maintain the work area and equipment in a clean and orderly condition; stock and maintain supply rooms.
Clean and sanitize all bakery equipment, including ovens.
Clean, sanitize, dust, sweep, vacuum, mop designated areas.
Carry out heavy cleaning tasks and special projects.
Perform and document routine inspections and maintenance activities.
Trash removal and transport to disposal area.
Maintain breakrooms and restrooms cleaned and stocked at all times.
Must be able to work with food grade chemicals.
Utilize tools and equipment as needed to perform duties.
Ensure compliance with OSHA and SDS Standards.
Other duties as assigned.
Communications:
Informs Supervisor of known or anticipated problems in a proper manner and timely basis.
Maintains good working relationships with company employees and coworkers.
Communicates with department staff in a clear and timely manner to maximize productivity.
Acts as a problem solver and a team player.
Demonstrates good written and verbal communication skills.
Personal Growth:
Exercises tact and discretion in interpersonal contacts.
Respects confidentiality of privileged information and supports Company values.
Demonstrates commitment to continued personal and professional growth and development.
Shows capability of working and learning about other areas within the organization.
Actively participates in safety meetings.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job (Occasionally 1-33%; Frequently 34-66%). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands and arms and required to talk and hear, the employee is required to stand, walk, kneel, bend, stoop, twist, reach, lift, grasp, push and pull for up to 8 hours, the employee is required to frequently lift up to 50 pounds.
Must be able to withstand various weather and temperature conditions to include heat, humidity and cold.
Requisite Skills/Qualifications:
Education: High school diploma or equivalent
Previous Experience, Certificates, License and Skills: 1 year warehouse experience
Ability to read and write English; bilingual in English/Spanish is a plus.
Ability to work independently or in a team setting.
Ability to follow simple instructions and rules.
Self-starter, self-motivated and able to think on their feet.
Ability to work under a timeline and meet timeline deadlines.
Ability to multitask.
Ability to perform simple mathematical calculations.
Knowledge and understanding of all Good Manufacturing Practices (GMP).
Good hygiene and cleanliness.
Ability to work scheduled and unscheduled hours.
Ability to work weekends and holidays.
Regular and predictable attendance and punctuality.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities relate it may change at any time with or without notice.
Max's Artisan Breads Inc. is an Equal Opportunity Employer.
$27k-37k yearly est. 19d ago
Round Table Team Member
Perian Management Company
Support associate job in Fresno, CA
CREW MEMBER
A crew member is responsible for providing excellent guest services while performing assigned duties, including, but not limited to preparing and cooking pizza, taking customer orders, serving food, cashier, cleaning: tables, dining room, front and back restaurant areas and restrooms, and washing dishes. Crew members ensure company standards are maintained and consistently comply with all policies and procedures to ensure cleanliness, and health and safety standards.
$27k-37k yearly est. 60d+ ago
Peer Support Specialist - The Lodge
RH Community Builders 3.3
Support associate job in Fresno, CA
Peer Support Specialist is responsible for providing peer to peer support services including: monitoring, informing, supporting, assisting and empowering clients and their family members/caregivers who directly or indirectly receive behavioral health services; developing and coordinating activities, programs and resources which directly support clients and family members/caregivers in achieving wellness and recovery oriented goals; facilitating peer to peer assistance as a part of a team setting; conducting outreach to clients, family members/caregivers and the community; and acting in a liaison role between clients, family members/caregivers and community service providers.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Provides peer support and self-help services to behavioral health clients and their family members/caregivers in individual or group settings on site in county programs as well as in the community.
Under direction of clinical/supervisory staff, assists in coordinating clinical services, provides linkage to other services and resources, monitors, supports, assists and empowers clients and family members/caregivers who directly or indirectly receive behavioral health services.
Assists the Department in gathering client and family member/caregiver perspectives and ensuring it is considered in policy and program development.
Assists in the development and coordination of activities, programs and resources which support clients and family members/ caregivers in achieving wellness and recovery goals such as self-help and peer-led groups.
Provides skill training to clients and family members/caregivers on tasks related to recovery focused independent living such as self-empowerment, self-responsibility, public transportation, housing applications, interviews, shopping, etc. Serves as a role model for recovery
Assists and advocates for clients and family members/caregivers as they navigate through the system of care including: assisting with referral follow through; transition to different levels of care; providing information on support resources; facilitating and encouraging family member/caregiver involvement as appropriate.
Prepares and supports clients and family members/caregivers in a variety of client and family centered activities such as case consultation/staff meetings, hearings, interviews, completion of satisfaction surveys, focus groups, and stakeholder input opportunities.
Documents activities in accordance with Department and program requirements.
Support client's vocational choices and assists them in stress management and other symptoms related to all facets of employment.
Works as part of the treatment team including: participating in meetings; encouraging and supporting clients and family members/caregivers in understanding, adhering to, and progressing in the treatment plan; evaluating their responses; outreaching; and empowering them to communicate openly and directly with treatment providers.
Greets and welcomes clients and family members/caregivers upon arrival to programs/offices.
Minimum Qualifications (Knowledge, Skills, and Abilities)
Maintain State Certification / Licensure or be in the process of obtaining Certification / License as a certified Peer
High School Diploma or GED
Knowledge of Basic Recovery and wellness concepts and behavioral health services;
public and private agency services and resources available for clients and family members/caregivers, such as schools, social services, and community resources;
Knowledge of Office procedures and practices to include computer usage;
Ability to Communicate effectively orally and in writing with people of various educational, socioeconomic and cultural backgrounds;
Ability to Work effectively in stressful, emotional and confrontational situations and as part of a multidisciplinary team;
Ability to Establish and maintain effective working relationships at all organizational levels as well as other agencies and the public;
Ability to Maintain confidentiality of all information;
$38k-54k yearly est. 60d+ ago
Associate Product Support Specialist
Westamerica Bancorporation 3.6
Support associate job in Fresno, CA
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.
As an Associate Product Support Specialist, provide technical product knowledge and available services to support the Bank Division's sales efforts in assigned territories.
Responsibilities:
* Attend Customer Service Manager, Branch Sales Manager, and Branch Sales meetings.
* Handle implementation, installation and training of equipment and services on customer's premises.
* Respond to all questions from customers and Branch personnel.
* Conduct product and service training sessions for branch staff and customers.
* Identify potential sales opportunities and pass said information to appropriate branch sales staff.
* Prior work experience where incumbent has gained in-depth knowledge of at least two of the products or operational service support activities offered by that corporation.
Previous direct customer support or sales experience a plus. PC literate and have a working knowledge of the banking fundamental functions. Excellent customer service, presentation, organizational, communication and interpersonal skills are required.
EOE
Westamerica Bank's Privacy Policy may be found at: *********************************
Salary Description
$70,304.00 - $71,872.98
$70.3k-71.9k yearly 17d ago
Administrative Support
Global Channel Management
Support associate job in Merced, CA
Project Administrative Support needs 3 years related experience or equivalent combination of education and experience.
Project Administrative Support requires:
Associates Degree / High school diploma or equivalent education
Three years related experience or equivalent combination of education and experience.
Proficiency in Microsoft Word, spreadsheets and data entry required.
Must be a team player and committed to working in a quality environment.
Ability to type a minimum of 50 w.p.m. accurately.=
Excellent in Microsoft office and spread sheet development
.Demonstrates exceptional customer service skills
.Excellent verbal and written communications skills required
.Perform sensitive and confidential tasks.
.Assist with scheduling and organizing project activities including meetings, training, etc.
Project Administrative Support duties:
Type various forms of correspondence, forms and reports from records, rough drafts or various sources.
Provide contract booking documents such as subcontracts, POs, invoice collection and tracking, and other finance related matters.
.Provide administrative support to management team for assigned site. Perform simple account balancing and reconciliation
Organize and maintain various filing systems to include SharePoint
.Maintain CMMS database including equipment history, status, work order management, preventative maintenance scheduling.
$38k-60k yearly est. 60d+ ago
Medical Support Specialist
Camarena Health 3.6
Support associate job in Oakhurst, CA
The Medical Support Specialist shows genuine warmth with patients and has the ability to make them feel comfortable in the center while providing excellent customer service and technical competent nursing assistance to both patients and Camarena Health clinical providers. The Medical Support Specialist facilitates the patients access to the point of service delivery, so all patients can be seen within the expected time and schedule. Prepared to enroll or renew registration; the timeliness of work directly supports responsiveness to patients, including visit redesign and well-paced patient flow. This team member facilitates the provision of information needed by both patients and clinicians in addition to recording and updating medical histories, patient contact information, scheduling patients and performing standard care procedure. The Medical Support Specialist reports to the Health Center Manager.
EXPECTATIONS:
Arrives on time and adheres to set schedule
Provides prompt medical support; promotes a smooth patient flow; collects and records data accurately; maintains order of exam rooms, equipment and supplies
Provides basic education and information to patients, making sure patients' questions are answered.
Achieves the organizational mission to provide health care access for all the members of the community. S/he helps make sure patients and families get the care they need when they need it.
Consistently and openly communicates with Health Center Manager and all staff
Works flexible or extended hours where necessary
Participates in health center in-services, by listening and respecting others' ideas
Demonstrates awareness of, and compliance with, organizational mission and objective of Camarena Health to provide health care access and support services for all members of the community.
Basic computer skills, attention to detail, and organizational skills.
Abides by Rules of Confidentiality
Use of professionalism and best efforts in your position.
DUTIES and RESPONSIBILITES
1. Focus on Patients: Responds to and connects effectively with patients. Listens to our customers, treats them with respect, gives them the quality they expect and deserve and responds immediately to their problems and needs.
Properly identifies patients' and listens attentively to patients' visit complaints, record all data accurately and with the highest quality (e.g. medication, last menstrual period, birth control method) in the Electronic Health Records computer system.
Consistently secures and protects patient information: activates screen saver, minimizes screen, or log off when walking away from computers for any period of time.
Collecting and documenting patients' basic health information, including height, weight, and vital signs for providers during examinations.
Answering phone calls and email and delivering messages to staff members.
Assumes the role of a Health Coach by interviewing each patient, as determined by the care team, to establish self-management goals, provides educational needs concerning self-care and disease management and pre and post visit care.
Utilizes evidence-based Health Education Guidelines during each session
Ensures exam rooms are neat and set up appropriately for each patient exam.
Performs specimen collection, preparation and maintains required logs
Performs EKG's, accu-checks, and other diagnostic procedures according to guidelines.
Medical Support Specialist takes initiative to keep patient informed of upcoming procedures and requirements, to facilitate patient focus, involvement, and cooperation.
Discharge patients smoothly from back office areas and checks for any last minute questions. Makes return appointments as appropriate.
Relieves patients' stress and anxiety with clear information
Provides patients with required educational materials including; lifestyle brochures (LCB), Vaccine Information Statements (VIS), informs patients of content and answers any questions.
Routes all formal patient complaints and grievances to Back Support Supervisor or Department Head. Solves what problems s/he can at “point of contact.”
2. Focus on Patient Flow: Maintains effective smooth patient flow (within site or suite). Assists the MA's at other pods as needed with patient work up or dismissal. Is responsive to needs of patients, clinicians, and team members.
Uses software locator consistently when rooming patients and uses scheduler to flow them out
Utilizes software locator to monitor flow simultaneously at all sites; take the initiative to cover as needed
Maintains open communication with other team members, routinely checks status of patients waiting to be registered and relays status to the clinicians. Communicates with Back Support Supervisor to help resolve when necessary.
Dismisses patients effectively (e.g., complete lab requisition; administer injections and immunizations according to guidelines, giving appointment, double check paperwork).
3. Focus on Clinicians: Maintains effective assistance to, guidance of, and communication with providers.
Works in conjunction with the providers for walk-in patient (i.e., obtains and documents patient chief complaint and presents to provider to determine if patient is to be seen or needs to be referred out).
Helps the providers maintain pace by keeping them informed of patients that are ready.
Prepares and sets up patients for exams according to providers' expectations
Forewarns clinicians of possible complicated visits.
Assists providers when assistance is needed (i.e., chaperoning, translation, etc.)
Helps patients by providing basic knowledge of types of services provided by outside facilities.
4. Focus on Intake Facilitation:
Greets patients and directs to appropriate exam room or registration window.
Educates clients on the services provided by the clinic and the programs
available that help with the cost for health services
Assures and/or completes enrollment and verifies all financial coverage's emphasizing third party enrollment and including any discount programs available through the health center
Focuses on both general and financial intake of patients; accurately inputs personal and financial data into computer (e.g. family composition, Medi-Cal, financial coverage)
Performs income eligibility analysis for patients to determine sliding fee eligibility and/or adjustments.
Obtains signatures necessary for completion of patient registration
Performs cashier and collection duties in accordance with Camarena policies and procedures; computes fees and collect payment for services;
Maintains communication with medical support staff regarding status of waiting patients and keeps all waiting patients informed of their status and projected time of service delivery
Correct registration errors & assist other team members with patients as necessary.
Maintains distribution of patient surveys concerning clinic services.
Focus on Scheduling and Collecting/Submitting Payments:
Manages and maintains patient appointments; schedules according to standard for all services and staff as assigned
Interacts supportably with patients regarding procedures for available service; orients patients to required information needed at time of service for optimum care; provides patients with awareness of general procedure costs
Coordinates clinician schedules to maximize appointment availability with patients concerning rescheduling reasons and alternatives
Coordinates assembling and pre-mailing of registration and welcoming packets for new patients
Submits daily patient flow counts to designated staff
Collects appropriate payment according to standards
Practices effective telephone etiquette (e.g., think before you dial, make notes before you call, put a patient on hold courteously, leave precise messages on who to call back)
Maintains good open communication with Supervisor and staff.
Communicates any delays or changes of schedule to Front Support, and Clinicians
Communicates room availability with each other, including providers
Utilizes e-mail to communicate with staff members and checks messages on a regular basis (i.e., Outlook, EHR inbox, etc.)
As a team member of Camarena Health the Medical Assistant respects and protects information regarding patients and other team members and abides by the rules of the Confidentiality of Information Protocol.
Maintains good rapport with outside doctor offices and facilities
Participates in daily huddles with care team, consisting of Medical Assistants, Front Support Staff member, and Clinician. In conjunction with daily huddles, schedules and pre-visit planning are discussed to provide individual patient care.
Focus on Teamwork: Shows consideration through consistent participation: ready at work on time and consistently prepared. Fully and clearly discloses key information to any team member in order to facilitate getting work done, problems solved, decisions made, etc. Maintains confidentiality in essential matters; such as patient information, and personal issues.
Staff are expected to work as a team, and be flexible to work at other facilities as needed.
Works flexible or extended hours where necessary
Demonstrates self-initiative & self-motivation to help the team with work flow; good team player. Acquires and maintains the knowledge and skill necessary to work in all service suites.
Demonstrates consistent support and cooperation with all staff members, regardless of unit, department, or level.
Consistently reports to work on time. Internalizes attendance policies and makes effective and workable decisions for self, families and service delivery.
Promotes mutual respect and allows others to get their work done by limiting interruptions.
Fits in well with team, gets along well with peers.
Demonstrates integrity and honesty
Participates in health center in-services; listens to and respects others' ideas
Demonstrates good problem-solving skills, offer input/ideas when generating solutions.
Various other duties as assigned by supervisor. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally either verbally or in writing.
Participates in daily huddles (See 4.8 above)
Focus on Infection control and maintenance of medical equipment:
practices universal precaution per protocol and keeps work areas clean and clutter free
Disinfects, sterilizes, and autoclaves medical equipment according to guidelines
Cleans & disinfects rooms for next patient
Maintains daily log upkeep (dx test machines, refrigerator, etc.)
Initiates work request for any malfunctions of equipment, then obtain Supervisor's approval
Minimum Requirements:
Education:
High School Diploma or GED
Certification as Medical Assistant or prior experience
CCMA Certification or equivalent preferred
Prior Experience:
Previous experience in a health care setting as a Medical Assistant preferred
Skills:
Bilingual (English/ Spanish) preferred
Quickly builds and maintains rapport with patients, providers, and staff of differing backgrounds; team player
Flexible: learns to function at all facilities
Demonstrated good problem-solving skills
Demonstrates or develops intermediate computer skills
Telephone courtesy
Customer-service oriented
Proficient with modern office practices and procedures including email
Attention to detail and excellent follow-through on work tasks
Able to handle multiple tasks with perseverance and patience
Physical Requirements:
Must be able to move up to 20 pounds and push up to 50 pounds (on wheels).
Must be able to hear adequately to auscultate B/P's and be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to clients and staff.
Must be able to have vision that is adequate to read increments of tuberculin/insulin syringe accurately, read memos, a computer screen, personnel forms and clinical and administrative documents.
Must have high manual dexterity.
Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouching, reaching, kneeling, twisting/turning, fingering and feeling.
$41k-49k yearly est. Auto-Apply 60d+ ago
Round Table Team Member
Perian Management Company
Support associate job in Lemoore, CA
CREW MEMBER
A crew member is responsible for providing excellent guest services while performing assigned duties, including, but not limited to preparing and cooking pizza, taking customer orders, serving food, cashier, cleaning: tables, dining room, front and back restaurant areas and restrooms, and washing dishes. Crew members ensure company standards are maintained and consistently comply with all policies and procedures to ensure cleanliness, and health and safety standards.
JOB REQUIREMENTS
Take customer orders and accurately input them into POS system
Perform cash register transactions including drawer balancing, safe deposits, etc.; is accountable for funds
Provide excellent customer service
Assist in training, coaching and development of newly hired crew members
Ensures cleanliness, health and safety standards are maintained at all times
Prepare customer food orders - including pizza, wings, sandwiches, bread twists for dine in, take-out and delivery.
Serve customers seated in the dining area
Monitor and replenish the salad bar; cut and prepare vegetables as needed
Must have flexible availability to accommodate a variable work schedule that can include evenings and weekends
Maintain cleanliness of dining area, rest rooms, and front and back restaurant areas
Wash dishes, glasses, pans, utensils, etc.
Prepare pizza boxes, fill napkin holders and condiments
Duties, Responsibilities, and/or Activities may change at any time, with or without notice.
CG Hospitality Group, Inc. will consider qualified applicants with criminal histories for employment pursuant to the California Fair Chance Act (AB 1008)
$27k-37k yearly est. 60d+ ago
Medical Support Specialist
Camarena Health 3.6
Support associate job in Los Banos, CA
Medical Support Specialist
RESPONSIBLE TO:
Health Center Manager
DEPARTMENT :
Front/Back Support
SUMMARY:
The Medical Support Specialist shows genuine warmth with patients and has the ability to make them feel comfortable in the center while providing excellent customer service and technical competent nursing assistance to both patients and Camarena Health clinical providers. The Medical Support Specialist facilitates the patients access to the point of service delivery, so all patients can be seen within the expected time and schedule. Prepared to enroll or renew registration; the timeliness of work directly supports responsiveness to patients, including visit redesign and well-paced patient flow. This team member facilitates the provision of information needed by both patients and clinicians in addition to recording and updating medical histories, patient contact information, scheduling patients and performing standard care procedure. The Medical Support Specialist reports to the Health Center Manager.
EXPECTATIONS:
Arrives on time and adheres to set schedule
Provides prompt medical support; promotes a smooth patient flow; collects and records data accurately; maintains order of exam rooms, equipment and supplies
Provides basic education and information to patients, making sure patients' questions are answered.
Achieves the organizational mission to provide health care access for all the members of the community. S/he helps make sure patients and families get the care they need when they need it.
Consistently and openly communicates with Health Center Manager and all staff
Works flexible or extended hours where necessary
Participates in health center in-services, by listening and respecting others' ideas
Demonstrates awareness of, and compliance with, organizational mission and objective of Camarena Health to provide health care access and support services for all members of the community.
Basic computer skills, attention to detail, and organizational skills.
Abides by Rules of Confidentiality
Use of professionalism and best efforts in your position.
DUTIES and RESPONSIBILITES
1. Focus on Patients: Responds to and connects effectively with patients. Listens to our customers, treats them with respect, gives them the quality they expect and deserve and responds immediately to their problems and needs.
Properly identifies patients' and listens attentively to patients' visit complaints, record all data accurately and with the highest quality (e.g. medication, last menstrual period, birth control method) in the Electronic Health Records computer system.
Consistently secures and protects patient information: activates screen saver, minimizes screen, or log off when walking away from computers for any period of time.
Collecting and documenting patients' basic health information, including height, weight, and vital signs for providers during examinations.
Answering phone calls and email and delivering messages to staff members.
Assumes the role of a Health Coach by interviewing each patient, as determined by the care team, to establish self-management goals, provides educational needs concerning self-care and disease management and pre and post visit care.
Utilizes evidence-based Health Education Guidelines during each session
Ensures exam rooms are neat and set up appropriately for each patient exam.
Performs specimen collection, preparation and maintains required logs
Performs EKG's, accu-checks, and other diagnostic procedures according to guidelines.
Medical Support Specialist takes initiative to keep patient informed of upcoming procedures and requirements, to facilitate patient focus, involvement, and cooperation.
Discharge patients smoothly from back office areas and checks for any last minute questions. Makes return appointments as appropriate.
Relieves patients' stress and anxiety with clear information
Provides patients with required educational materials including; lifestyle brochures (LCB), Vaccine Information Statements (VIS), informs patients of content and answers any questions.
Routes all formal patient complaints and grievances to Back Support Supervisor or Department Head. Solves what problems s/he can at “point of contact.”
2. Focus on Patient Flow: Maintains effective smooth patient flow (within site or suite). Assists the MA's at other pods as needed with patient work up or dismissal. Is responsive to needs of patients, clinicians, and team members.
Uses software locator consistently when rooming patients and uses scheduler to flow them out
Utilizes software locator to monitor flow simultaneously at all sites; take the initiative to cover as needed
Maintains open communication with other team members, routinely checks status of patients waiting to be registered and relays status to the clinicians. Communicates with Back Support Supervisor to help resolve when necessary.
Dismisses patients effectively (e.g., complete lab requisition; administer injections and immunizations according to guidelines, giving appointment, double check paperwork).
3. Focus on Clinicians: Maintains effective assistance to, guidance of, and communication with providers.
Works in conjunction with the providers for walk-in patient (i.e., obtains and documents patient chief complaint and presents to provider to determine if patient is to be seen or needs to be referred out).
Helps the providers maintain pace by keeping them informed of patients that are ready.
Prepares and sets up patients for exams according to providers' expectations
Forewarns clinicians of possible complicated visits.
Assists providers when assistance is needed (i.e., chaperoning, translation, etc.)
Helps patients by providing basic knowledge of types of services provided by outside facilities.
4. Focus on Intake Facilitation:
Greets patients and directs to appropriate exam room or registration window.
Educates clients on the services provided by the clinic and the programs available that help with the cost for health services
Assures and/or completes enrollment and verifies all financial coverage's emphasizing third party enrollment and including any discount programs available through the health center
Focuses on both general and financial intake of patients; accurately inputs personal and financial data into computer (e.g. family composition, Medi-Cal, financial coverage)
Performs income eligibility analysis for patients to determine sliding fee eligibility and/or adjustments.
Obtains signatures necessary for completion of patient registration
Performs cashier and collection duties in accordance with Camarena policies and procedures; computes fees and collect payment for services;
Maintains communication with medical support staff regarding status of waiting patients and keeps all waiting patients informed of their status and projected time of service delivery
Correct registration errors & assist other team members with patients as necessary.
Maintains distribution of patient surveys concerning clinic services.
Focus on Scheduling and Collecting/Submitting Payments:
Manages and maintains patient appointments; schedules according to standard for all services and staff as assigned
Interacts supportably with patients regarding procedures for available service; orients patients to required information needed at time of service for optimum care; provides patients with awareness of general procedure costs
Coordinates clinician schedules to maximize appointment availability with patients concerning rescheduling reasons and alternatives
Coordinates assembling and pre-mailing of registration and welcoming packets for new patients
Submits daily patient flow counts to designated staff
Collects appropriate payment according to standards
Practices effective telephone etiquette (e.g., think before you dial, make notes before you call, put a patient on hold courteously, leave precise messages on who to call back)
Maintains good open communication with Supervisor and staff.
Communicates any delays or changes of schedule to Front Support, and Clinicians
Communicates room availability with each other, including providers
Utilizes e-mail to communicate with staff members and checks messages on a regular basis (i.e., Outlook, EHR inbox, etc.)
As a team member of Camarena Health the Medical Assistant respects and protects information regarding patients and other team members and abides by the rules of the Confidentiality of Information Protocol.
Maintains good rapport with outside doctor offices and facilities
Participates in daily huddles with care team, consisting of Medical Assistants, Front Support Staff member, and Clinician. In conjunction with daily huddles, schedules and pre-visit planning are discussed to provide individual patient care.
Focus on Teamwork: Shows consideration through consistent participation: ready at work on time and consistently prepared. Fully and clearly discloses key information to any team member in order to facilitate getting work done, problems solved, decisions made, etc. Maintains confidentiality in essential matters; such as patient information, and personal issues.
Staff are expected to work as a team, and be flexible to work at other facilities as needed.
Works flexible or extended hours where necessary
Demonstrates self-initiative & self-motivation to help the team with work flow; good team player. Acquires and maintains the knowledge and skill necessary to work in all service suites.
Demonstrates consistent support and cooperation with all staff members, regardless of unit, department, or level.
Consistently reports to work on time. Internalizes attendance policies and makes effective and workable decisions for self, families and service delivery.
Promotes mutual respect and allows others to get their work done by limiting interruptions.
Fits in well with team, gets along well with peers.
Demonstrates integrity and honesty
Participates in health center in-services; listens to and respects others' ideas
Demonstrates good problem-solving skills, offer input/ideas when generating solutions.
Various other duties as assigned by supervisor. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally either verbally or in writing.
Participates in daily huddles (See 4.8 above)
Focus on Infection control and maintenance of medical equipment:
practices universal precaution per protocol and keeps work areas clean and clutter free
Disinfects, sterilizes, and autoclaves medical equipment according to guidelines
Cleans & disinfects rooms for next patient
Maintains daily log upkeep (dx test machines, refrigerator, etc.)
Initiates work request for any malfunctions of equipment, then obtain Supervisor's approval
Minimum Requirements:
Education:
High School Diploma or GED
Certification as Medical Assistant or prior experience
CCMA Certification or equivalent preferred
Prior Experience:
Previous experience in a health care setting as a Medical Assistant preferred
Skills:
Bilingual (English/ Spanish) preferred
Quickly builds and maintains rapport with patients, providers, and staff of differing backgrounds; team player
Flexible: learns to function at all facilities
Demonstrated good problem-solving skills
Demonstrates or develops intermediate computer skills
Telephone courtesy
Customer-service oriented
Proficient with modern office practices and procedures including email
Attention to detail and excellent follow-through on work tasks
Able to handle multiple tasks with perseverance and patience
Physical Requirements:
Must be able to move up to 20 pounds and push up to 50 pounds (on wheels).
Must be able to hear adequately to auscultate B/P's and be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to clients and staff.
Must be able to have vision that is adequate to read increments of tuberculin/insulin syringe accurately, read memos, a computer screen, personnel forms and clinical and administrative documents.
Must have high manual dexterity.
Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouching, reaching, kneeling, twisting/turning, fingering and feeling.
How much does a support associate earn in Madera, CA?
The average support associate in Madera, CA earns between $28,000 and $92,000 annually. This compares to the national average support associate range of $26,000 to $83,000.
Average support associate salary in Madera, CA
$51,000
What are the biggest employers of Support Associates in Madera, CA?
The biggest employers of Support Associates in Madera, CA are: