Support associate jobs in Marysville, WA - 443 jobs
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Pinnacle Fertility
Support associate job in Kirkland, WA
About Us
Pinnacle Fertility is the nation's fastest-growing physician-centric fertility care platform, supporting high-performing fertility clinics and comprehensive fertility service providers nationwide. Under a united mission of fulfilling dreams by building families, Pinnacle clinics offer innovative technology and processes, compassionate patient care, and comprehensive fertility treatment services, ensuring families receive a high-touch experience on their path to parenthood. Learn more at **************************
About the Role
The Clinic Assistant plays a vital role in creating a smooth, welcoming, and patient-centered experience within the clinic. This role supports both patients and clinical staff by preparing and stocking exam rooms, assisting with procedure setup, facilitating patient flow, and helping with communication across the care team, laboratory, and front desk. The Clinic Assistant ensures patients feel guided and supported throughout their visit while helping medical staff focus on direct patient care
We are seeking a Clinic Assistant to join our dedicated team at Pinnacle Fertility- Washington in Kirkland, WA. This is a full-time, onsite position working Monday-Friday from 7:30 AM- 4:00 PM. Must be willing to participate in possible weekend on-call rotations and 1-2 holidays per year (one assigned and one on-call)
Key Responsibilities
Greet, room, and guide patients throughout their visit, ensuring smooth transitions between lobby, bloodwork stations, exam rooms, and procedure areas.
Prepare and clean exam rooms, including restocking supplies and maintaining readiness for patient care.
Set up procedures with appropriate supplies and equipment to support efficient care delivery.
Assist with patient-related follow-up tasks, coordinating with front desk staff, navigators, and providers as needed.
Monitor patient progress and workflow to ensure timeliness and reduce wait times.
Facilitate communication between laboratory orders, outside partners (e.g., Labcorp), and the care team.
Support administrative functions, including data entry, copying, faxing, mailing lab specimens, and pre-charting.
Assist during procedures by obtaining additional supplies, ensuring the medical assistant can remain focused on patient care.
Enter patient identification into ultrasound machines and support in-room charting and documentation.
Provide chaperoning when requested during procedures, ensuring patient comfort and safety.
Track and assist with equipment maintenance and supply ordering.
Support coordination of add-on or delayed patient appointments to help maintain efficient clinic flow
Position Requirements
Education & Experience
Previous experience in a healthcare or patient-facing support role preferred; strong customer service experience required.
Skills
Strong communication and interpersonal skills with a patient-first mindset.
Ability to multitask, anticipate needs, and work collaboratively with clinical and administrative staff.
Organized and detail-oriented with a focus on accuracy in patient information and documentation.
Commitment to maintaining patient confidentiality and a professional, compassionate approach.
Flexibility:
Willingness to cover weekends, holidays, and work at various locations as needed.
Compensation & Benefits
Hourly Rate: $21.00 - $31.00 per hour (final offers based on experience, skills, and qualifications).
Benefits Package: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous PTO, paid holidays, and a retirement savings program. Full details will be shared during the interview process.
Diversity & Inclusivity at Pinnacle Fertility
At Pinnacle Fertility, we celebrate diversity and are committed to creating an inclusive environment for all team members. We are proud to be an equal-opportunity employer and encourage applicants from all backgrounds, abilities, and life experiences to apply.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$21-31 hourly 22h ago
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Datalink Support Specialist
Neuco 3.6
Support associate job in Seattle, WA
About the Role:
As a Datalink Support Specialist, you'll serve as the first point of contact for technical and operational issues across a leading Flight Deck Service platform. You'll manage aircraft configuration, support onboarding, and collaborate with internal teams to ensure system efficiency. The role blends technical troubleshooting, customer-facing responsibilities, and internal coordination, ideal for someone seeking to deepen their avionics knowledge while supporting key aviation clients.
The Company:
A global provider of aviation connectivity solutions with over 25 years of industry experience. Operating across Aviation, Mobility, Maritime, and Government sectors, this innovative organisation leads in providing seamless cockpit communications and integrated avionics services. The team culture is collaborative, office-based, and committed to nurturing career growth.
Benefits & Opportunities:
Collaborate with aviation experts while working with cutting-edge technologies in a structured, mentoring-focused environment.
Be the face of service for leading aviation clients, gaining industry-wide exposure and influence.
Progress your career in a growing, stable company with internal promotion pathways and an attractive benefits package.
To Be Successful, You'll Need:
2 - 6 years' experience in the aviation industry (FBO, aircraft management, avionics, or pilot).
Strong understanding of aircraft operations and avionics troubleshooting.
Experience in customer-facing or client support roles, ideally within commercial aviation.
Interested in Learning More?
Reach out to me at ********************** or call 07537 162615 for an initial discussion.
Key Words:
Datalink | Flight Deck Freedom | Avionics | Aircraft Operations | Aviation | Troubleshooting | Connectivity | Business Aviation | Aircraft Configuration | FBO | Customer Support | Ground Station | Airplane | Satellite | Technical Support | Seattle
$33k-43k yearly est. 2d ago
Information Technology Specialist
KBC Advisors 4.1
Support associate job in Seattle, WA
KBC Advisors is seeking an experienced IT Specialist to support our growing Data & Products team. This role is hands-on and critical to ensuring seamless technology operations across the organization. The ideal candidate will be proactive, detail-oriented, and comfortable balancing day-to-day support with strategic IT initiatives.
KBC Advisors is a modern, nimble purpose-built firm. We pride ourselves on doing things differently. We want team members with diverse views and experiences who can bring new ideas to the table. We value what makes each of us unique and use it to drive our innovative approach to commercial real estate.
This is an in-person position in our Seattle, Washington office.
Essential Duties and Responsibilities
Manage and track IT assets, including hardware and software, to ensure accurate inventory and maintenance
Support IT-led projects and system rollouts in a hands-on environment
Troubleshoot user access issues on company devices
Provide technical support for video conferencing systems and meetings
Deliver user training on tools, applications, and IT policies
Manage, escalate, and de-escalate IT ticket submissions to ensure timely resolution
Research, evaluate, and recommend new technologies to improve IT processes
Create, update, and manage IT process guides and training resources
Provide IT support and onboarding for new and existing employees
Assist with implementing and monitoring IT security measures
Travel to KBC offices as needed to provide onsite support
Preferred Qualifications
Strong understanding of IT asset management and lifecycle processes
Proficiency with Microsoft 365, Windows and mac OS environments, and video conferencing platforms
Familiarity with IT security best practices and access management
Excellent communication skills with the ability to train and support non-technical users
Strong problem-solving skills with the ability to prioritize multiple requests
Experience working both independently and collaboratively across teams
Education and Experience
Bachelor's degree in Information Technology, Computer Science, or a related field
3+ years of experience in IT support, systems administration, or a related role
The expected annual base salary for this position is $67,000 - $82,000. Experience, skills, location and other factors are considered when determining the salary offered.
$67k-82k yearly 22h ago
Technology Services Customer Support - Entry
Everett Community College 4.3
Support associate job in Everett, WA
We are committed to hiring, developing, retaining, and promoting individuals who exemplify themission, vision, and core valuesof our institution and possess the skills and experience to meet the needs of our students.
$47k-55k yearly est. 4d ago
Instruction And Classroom Support Technician 3: Horticulture Program (C)
Edmonds College 4.0
Support associate job in Lynnwood, WA
This is a senior-level instructional support position responsible for coordinating and delivering instructional, technical, and operational support for greenhouse, laboratory, and field-based horticulture courses. Under general direction, the position designs, develops, and implements instructional support programs and facilities that emphasize complex design, applied learning, and experiential education. The role supports courses that provide only general theoretical concepts and translate them into practical experiments, demonstrations, and real-world growing systems.
The greenhouse is a functional production and learning space, and this position plays a central role in maintaining a safe, inclusive, and educationally rich environment that supports student success, workforce preparation, and applied horticultural training.
This is a classified position reporting to the Dean for the School of Business, Entrepreneurship, & Professional Education.
For information on applying, please see Application Procedures and Required Documents below. Applications received by February 2, 2026, at 11:59 pm PST will receive priority consideration. The position is open until filled.
Responsibilities Include, But Are Not Limited To:
Instructional & Educational Support
* Ensuring documentation of all plants grown in the greenhouse.
* Communicating with instructors when processes are not being followed or when tasks are needed for successful plant production.
* Develops and coordinates scientific and horticultural instructional programs, laboratory procedures, and hands-on demonstrations in collaboration with faculty.
* Designs and constructs equipment, growing systems, and demonstration models for lecture, laboratory, and field-oriented courses.
* Supports courses requiring complex design and development, including experiments and demonstrations grounded in current research and applied best practices.
* Provides follow-up instruction and individualized support to students to reinforce learning outcomes.
* May teach or assist with the laboratory portion of selected courses.
Greenhouse & Laboratory Operations
* Maintains greenhouse and laboratory facilities as safe, clean, and operational instructional spaces.
* Grows and maintains plant collections for instructional use, identification collections, and plant sales.
* Keeps essential supplies stocked and manages tools, equipment, and workspace necessary for student learning.
* Coordinates laboratory and greenhouse support, maintenance, and storeroom functions.
* Inspects, tests, adjusts, and performs major repairs of greenhouse, scientific, and laboratory support equipment.
* Notifies facilities of electrical, plumbing, or structural issues and coordinates follow-up as needed.
Safety & Compliance
* Coordinates scientific preparation for laboratory, greenhouse, and field-based courses using appropriate safety procedures, including the handling of hazardous materials such as pesticides, fertilizers, acids, and other regulated substances.
* Ensures compliance with institutional, state, and federal safety standards.
* Creates and maintains a learning environment where all students feel safe, supported, and welcome.
Equipment, Inventory & Purchasing
* Designs, constructs, tests, and evaluates equipment used in instructional demonstrations and applied experiments.
* Evaluates equipment specifications and makes purchase recommendations.
* Maintains computerized inventory systems for equipment, chemicals, tools, and supplies.
* Acts as coordinator of greenhouse, laboratory, or shop spaces, controlling equipment, chemicals, and use of space.
Training, Mentorship & Leadership
* Provides training for students and faculty in specialized areas such as: Greenhouse systems and operations; Equipment use and maintenance; Applied horticultural techniques; Relevant software or technical tools.
* May direct assigned personnel, including student employees.
* Serves as a backup and advocate for students to ensure a positive growing, learning, and working experience.
Administrative Support
* Supervise and onboard part-time staff, volunteers, and student workers.
* Coordination of timesheets and other human resource documentation.
Additional Duties
* Managing sales, wreath-making events, and potting arrangements for events on campus
* Performs the duties of Instruction & Classroom Support Technician II.
* May design or develop computer software or digital tools for instructional or analytical laboratory use.
* Performs related duties as required.
REQUIRED QUALIFICATIONS:
* Associates in Horticulture, Botany, or a Horticulture-related field, OR HS diploma or equivalent and 4 years of experience in a greenhouse or nursery environment.
* Must obtain and maintain a Washington State Pesticide Applicator License within 6-months of hire.
* Valid Washington driver's license and car insurance
PHYSICAL WORK ENVIRONMENT:
Work is typically performed onsite/in-person. Work is generally physical. Ability to use standard, non-power gardening implements; sit, stand, and crouch for extended periods of time; ability to lift 30 pounds; hand dexterity for weeding, potting, and working with small and large plants. Excellent communication skills are essential. This includes the ability to speak clearly and fully comprehend written and spoken English, as well as the ability to communicate with people for whom English is not their first language. This also includes the ability to produce clearly written documents. Multilingual candidates are strongly encouraged to apply.
WORK SCHEDULE:
40 hours per week. Monday- Friday, 8:00 am - 4:30 pm and as needed for special events.
COMPENSATION:
Salary is Range 47. Beginning salary is $49,116 - $55,584 annually, with progressive increases to $66,012, plus a full state benefits package, which includes tuition waivers for college classes, medical, dental, retirement options, and more. The vacation and leave package includes 12 sick days per year, 11 scheduled holidays, 1 personal holiday, 3 personal leave days, and 14 vacation days per year (with incremental increases to 24 vacation days per year).
CONDITIONS OF EMPLOYMENT:
* You must document your citizenship or employment authorization within three days of hire.
* Criminal background check. Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant s suitability and competence to perform in the position.
* All new positions are contingent upon funding.
* At this time, Edmonds College does not sponsor H1-B Visas.
* Complete, sign, and submit Declaration Regarding Sexual Misconduct
APPLICATION PROCEDURES AND REQUIRED DOCUMENTS:
All applicants must apply online. No paper submissions or emailed materials will be accepted. Your online application must include the following documents in order to be complete:
* Cover letter that addresses the required qualifications
* Current resume
* Names and contact information for three references.
* For veterans' preference, please scan and attach your DD214, Member-4 Form
Important, if this posting is on an external website other than ****************** or Edmonds College Job Opportunities please follow one of these links to apply. Applying via an external webpage will not enter our application system.
ABOUT THE COLLEGE:
Established in 1967, Edmonds College is a public, four-year, state college. It focuses on academic excellence, student success, and community engagement, which reflect the three aspects of its mission: Teaching | Learning | Community. It serves about 20,000 students annually, including more than 1,000 international students from more than 60 countries. The college offers nearly 70 associate degrees and 60 professional certificates in about 30 programs of study. Its highest enrolled programs are the Associate of Arts/Associate of Science degrees, Paralegal, Allied Health (pre-nursing degree), Business/Accounting, Construction Management, and Culinary Arts. The college is located in the center of the growing south Snohomish County communities of Edmonds, Lynnwood, Mountlake Terrace, Brier, Mill Creek, Mukilteo, and Woodway. For more information, visit ****************
EEO/AFFIRMATIVE ACTION STATEMENT:
The college provides equal opportunity in education and in employment per state and federal law. The college prohibits discrimination against any person due to race, color, religion, national origin, sex (gender), disability, sexual orientation, age, citizenship status, marital status, veteran status, or genetic information. For questions about our nondiscrimination policy or gender equality and athletic teams, contact Kathy Smith (Title IX and Section 504 Coordinator/Investigator); Clearview Building, Room 122B; ***********************, ************.
JEANNE CLERY STATEMENT:
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of Edmonds College s commitment to safety and security on campus, the College reports the mandated information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Edmonds College s Annual Security and Fire Safety Report is available online at *********************************************************************************************************
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$49.1k-55.6k yearly Easy Apply 22h ago
National Support Specialist, Multivendor Services - Siemens
Philips 4.7
Support associate job in Seattle, WA
Lead and mentor Field Service Engineers, resolve complex escalations quickly, and drive improvements in service quality and parts usage. If you're a technical expert who loves solving problems and elevating team performance, this role puts you at the center of high‑impact service excellence.
Your role:
* Provide leadership, training, and technical expertise to Field Service Engineers (FSEs), supporting them both onsite and remotely to ensure proper troubleshooting and repair methodology.
* Coach and mentor FSEs to deliver excellent customer experiences, including conducting crucial conversations and supporting technical and process updates through trip reports and seminars.
* Manage all technical escalations within the region, leading resolution strategies, instructing teams on repair solutions, and ensuring timely, effective corrective actions.
* Support business improvement efforts through parts review and approval processes, proactive monitoring of high‑activity sites, and leading initiatives to reduce material usage and improve performance.
* Ensure accountability and adherence to procedures across all repair activities, verifying proper parts usage and maintaining speed and quality of escalation resolution.
You're the right fit if:
* You've acquired 5+ years of experience servicing the following equipment: Luminos Lotus MAX XR, LUMINOS dRF MAX, Siemens Ysio X.PREE XR, MULTIX IMPACT C Digital, Multix Fusion MAX XR, Multix IMPACT DR, LUMINOS dRF, Axiom Luminos Agile, Axiom Luminos Agile Max, Multix Fusion Digital, Mobilett Elara Max, Mobilett Mira Max, Mobilett Mira, Multitom Rax
* Your skills include the ability to resolve problems remotely utilizing excellent written and verbal communication skills.
* You have at least a high school diploma.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
This is a field role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
* Learn more about our business.
* Discover our rich and exciting history.
* Learn more about our purpose.
* Learn more about our culture.
Philips Transparency Details
The pay range for this position in Utah, Arizona is $39.05 to $62.48 per hour.
The pay range for this position in Nevada, Colorado is $41.11 to $65.77 per hour.
The pay range for this position in Washington is $43.16 to $69.06 per hour.
The pay range for this position in California is $46.04 to $73.66 per hour.
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to the zone.
#LI-PH1
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
$46-73.7 hourly Auto-Apply 5d ago
PT - Support Associate
Tory Burch 4.9
Support associate job in Bellevue, WA
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.
Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.
You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!
Life @ToryBurch is Special Because:
When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry.
* Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
* We have the best team in the world and believe in paying competitively and rewarding high performance.
* Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
* We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers.
* We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way
* We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.
This Role is Tailor-Made for You Because:
You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus!
A Day in the Life:
The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence.
To Land This Role:
* One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus
* Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
* Occasional overnight travel may be required
* Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time
Why You'll Want to Join Our Team:
Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us!
How We Work Together
* Adaptable - We change before we have to
* Entrepreneurial - We own it
* Collaborative - There's no "I" in Tory
* Client & Brand Focused - We put ourselves in Tory's shoes
* Live the Values - We show up for each other
* Functional Expertise - We're constantly learning and growing
#TeamTory Values
We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.
Compensation Range
The compensation range for this position is 16.00 USD - 19.00 USD. Our offer will be based on your relevant experience and work location.
Benefits Information
We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours.
Equal Employment Opportunity Statement
Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.
Disability Accommodation
Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
$35k-42k yearly est. Auto-Apply 60d+ ago
Service Desk Specialist III
Astreya 4.3
Support associate job in Seattle, WA
What this Job Entails:
The Service Desk Specialist III will support one of Astreya's key clients. The role will be responsible for troubleshooting desktop/computer and mobile device hardware and software issues while striving to deliver excellent customer service to the end-user. You need to be an eager learner and put the learning to practice in-line with company and client policies and procedures.
Scope:
Resolves a wide range of issues in creative ways
Seasoned, experienced professional with a full understanding of their specialty
Works on problems of a diverse scope
Receives little instruction on day to day work, general instruction on new assignments
Your Roles and Responsibilities:
Use of client's ticketing system to track customer issues from initial diagnosis, through troubleshooting, and into resolution or escalation.
Aid with computer and mobile hardware and software, printing, office products, electronic messaging and audio-visual technology.
Conduct troubleshooting using documented procedures and available tools as well as your own independent research.
Act as customer advocate/liaison to other support staff.
Initiate escalations as appropriate to ensure management is aware of problems that are severe in nature or that exceed documented targets.
Install and configure Computer and Mobile hardware and software in accordance with published policies/procedures.
Deploy and recover computer and peripheral equipment.
Install, configure, and support hardware, software and peripherals to end user devices.
Perform IT-related Move/Add/Change duties for all employees.
Perform IT-related setup, support, and breakdown for large meetings or convenings.
Track IT hardware assets and their respective configurations for potential reuse or retirement.
Create and document routine IT processes and procedures.
Balance the demands of daily and routine assignments with long-term projects.
Develop strong relationships with internal customers, vendors, affiliates, and peers.
Maintain physical presence at designated service locations to support the employee base.
Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
Required Qualifications/Skills:
Minimum 3-5 years of Service Desk/IT Help Desk experience in an enterprise environment.
Demonstrates sound judgment in selecting methods and techniques for obtaining solutions
Ability to work independently with minimal supervision
Proactive and curious mindset
Excellent coordination skills and a team player
Ability to identify issues and escalate as needed
Strong professional interpersonal and customer service skills
Ability to resolve technical issues under pressure
Demonstrated clear and effective verbal & written communication skills.
Excellent Customer Service experience and follow through with attention to detail.
Expertise with Windows operating system, Office 365 suite and other Microsoft applications and toolsets.
Experience troubleshooting hardware and software for Android and iPhone devices in a professional office environment.
Experience with mobile phone provisioning and set up in a professional office environment.
Experience using an IT Knowledge Base and ticketing system, preferably ServiceNow.
Experience applying ITSM best practices to Incident and Service Requests management.
Knowledge of Entra ID.
Preferred Qualifications:
Apple Device Certification, Windows certifications, KCS certification, CompTIA A+, and/or other relevant certification or training.
Experience utilizing AI platforms such as Microsoft Copilot or ChatGPT in your daily work and within support scenarios with end users.
Working knowledge in the use of audio-visual equipment.
Physical Demand & Work Environment:
Must have the ability to perform office-related tasks which may include prolonged sitting or standing
Must have the ability to move from place to place within an office environment
Must be able to use a computer
Must have the ability to communicate effectively
Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
Salary Range
$30.12 - $50.19 USD (Hourly)
Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through UHC
Nationwide Vision provided by UHC
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program provided by Goomi Group
Employee Assistance Program
Wellness Days
401k Plan
Basic and Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law
$30.1-50.2 hourly Auto-Apply 18d ago
Service Desk Specialist
Netcov
Support associate job in Arlington, WA
Who we are:
Network Coverage is a best-in-class technology solutions provider specializing in IT managed services, cybersecurity, compliance, cloud enablement, digital transformation and software development for mid-market and enterprise organizations. Our comprehensive technology solutions and operational excellence allow clients to focus on their business with the value of an end-to-end technology partner.
Network Coverage believes in providing purpose to our people and that character, integrity and commitment win out. Technology is our mission, empowering and developing our team is our passion.
What the role is:
Service Desk Specialist - Onsite
Reports To: Service Desk Team Lead
About the Role
The Service Desk Specialist - Onsite role provides Tier 1 support to clients, addressing and resolving desktop hardware, software, and peripheral issues while maintaining recurring onsite commitments to designated client(s). As a key part of the support team, this role works directly with clients to ensure efficient and effective problem resolution. The Service Desk Specialist - Onsite collaborates closely with the Service Desk Team Lead and other team members supporting tactical and operational needs specific to each client environment. This position is essential for maintaining high levels of client satisfaction by delivering effective solutions, clear communication, and setting reasonable expectations.
Accountabilities
Client Support and Service Delivery
Provide direct, onsite Tier 1 support to clients, addressing and resolving desktop, application, and peripheral issues in a timely manner.
Maintain recurring onsite commitments to static clients, serving as an onsite technical resource for immediate client needs.
Build and maintain strong client relationships, ensuring a thorough understanding of each client's environment and requirements.
Manage client IT systems in line with service level agreements (SLAs) and standard operating procedures (SOPs).
Update and maintain customer documentation to support consistent, high-quality service.
Track and update support tickets in real-time within Network Coverage's ticketing system.
Maintain a daily 80% billable rate while managing onsite tickets and providing remote assistance as required.
Perform additional tasks and responsibilities as directed by the Service Desk Team Lead or Service Desk Manager to meet NetCov's operational objectives.
Infrastructure Management and Optimization
Perform routine checks and updates on client hardware and systems if onsite, addressing potential issues proactively.
Collaborate with the managed services team to identify client trends and recommend proactive solutions when necessary.
Contribute to team knowledge by producing and updating technical documentation related to client systems as needed.
Client Communication and Continuous Improvement
Maintain clear and professional communication with clients, setting expectations and providing updates on ticket progress.
Identify opportunities to enhance service efficiency, implement best practices and process improvements where possible.
Respond to customer inquiries and complaints promptly and professionally, addressing issues onsite whenever feasible.
Stay informed on industry advancements and continuously enhance technical skills to improve support quality.
Knowledge, Skills, and Abilities (KSAs) Required
Technical Expertise:
Foundational understanding of IT infrastructures, including client/server models, Windows and Mac OS, network protocols, virtualization, and endpoint security.
Proficiency with Microsoft client operating systems, Active Directory, DNS, DHCP, Exchange/Office 365, and core desktop applications.
Familiarity with LAN/WAN connectivity, firewalls, and wireless network solutions.
Problem-Solving and Time Management:
Ability to diagnose and resolve basic technical issues quickly and effectively within an onsite environment.
Experience with troubleshooting tools and techniques for endpoint and peripheral devices.
Strong organizational skills with the ability to prioritize tasks effectively in line with client needs and SLAs.
Communication and Interpersonal Skills:
Excellent verbal and written communication abilities for effectively explaining technical issues to non-technical stakeholders.
Active listening skills to fully understand and address client issues.
High attention to detail for accurate documentation and record-keeping.
Technical Competencies
Qualifications and Experience:
Associate's Degree in Information Technology, Computer Science, Network Administration, or a related field (or equivalent work experience).
1-3 years of relevant IT support experience, particularly in roles involving client interaction and hands-on troubleshooting.
Industry certifications (e.g., CompTIA A+, Network+, Security+, Microsoft MCP, Cisco CCNA) are desirable.
Role Logistics
This is a full-time position
This position will require participation in a recurring predetermined on-call rotation.
This position will require travel and recurring visits to client offices up to 50% of working hours. Reliable transportation is required.
This position may require travel to industry events, Network Coverage office locations, and Network Coverage events where locations will vary.
$47k-63k yearly est. 7d ago
Client Support Associate
Seattle Bank 3.6
Support associate job in Seattle, WA
Who We Are Seattle Bank is a locally owned, digitally driven financial institution that provides personal, business and partner banking services and the website, CD Valet. Our experienced team and open API, cloud-based core technology platform deliver a boutique bank experience for clients with interwoven personal and business financial needs. Our highly configurable and scalable tech stack also supports partner banking that enables companies to embed banking transactions into their customer online experience. Seattle Bank's most recent innovation is CD Valet, a new online marketplace that connects consumers to financial institutions to compare and open Certificates of Deposit (CDs) with the most competitive rates and terms nationwide. Seattle Bank is a wholly owned subsidiary of Seattle Bancshares, Inc., a privately held bank holding company. Visit Seattle Bank for more information.
Position Summary
This position is responsible for delivering outstanding customer service to Seattle Bank clients. The position will be closely involved in the day-to-day branch activities including operations, customer service, product sales, and the security of the clients' financial transactions.
This position is located in our downtown Seattle office and requires full-time, in-person work.
Essential Duties
* Physically attending work on a set and predictable schedule is an essential function of this job.
* On-board new clients, and assist with daily maintenance of deposit accounts, standard treasury management products, debit and credit cards, online and mobile banking.
* Process teller transactions.
* Educate clients on Bank products.
* Demonstrate an understanding of the Bank's product offerings while ensuring the clients' financial needs are being met.
* Support Commercial bankers to ensure a seamless client experience.
* Identify, create and implement process efficiencies.
Requirements
* Due to the collaborative nature of this position, it requires daily in-person work. No exceptions will be granted.
* Bachelor's degree or equivalent combination of relevant education and experience.
* 2+ years of experience working in the financial industry.
* Excellent customer service and problem-solving skills. Ability to identify and resolve complex issues quickly.
* Strong computer and technical skills. Proficiency in Microsoft Office Suite programs.
* Ability to read, analyze and interpret business financials and bank statements.
* Demonstrated big-picture thinking in a fast-paced & ever-changing environment.
* Exceptional verbal and written communication skills, including the ability to write reports, correspondence and procedures; and interact professionally with customers and coworkers.
* Effective organizational and time management skills.
Seattle Bank Benefits
We're committed to delivering our promise of peace of mind to our clients and fostering a collaborative, inclusive and supportive workplace for our team members. Our comprehensive benefits program for eligible employees includes:
* Medical/Vision, and Dental insurance
* Life Insurance, Long Term Disability, Voluntary Life
* 401K with Bank contribution, Stock Award, and Incentive Opportunity
* Paid Time Off:
* Vacation - 3 Weeks
* Sick Time - 1 hour per 40 hours worked
* Holidays - 10 days
* Transportation and fitness benefits
* And fun, extra perks such as company social events, paid volunteer hours, quarterly incentive awards, and professional development opportunities.
$39k-61k yearly est. 44d ago
Technical Customer Support II
Veralto
Support associate job in Seattle, WA
**Imagine yourself...** + Doing meaningful work that makes an everyday impact on the world around you. + Growing your expertise and expanding your skillset with every project. + Owning your ambition and fueling your career growth. It's possible with a role at Sea-Bird Scientific (************************ . Headquartered in Bellevue, Washington, Sea-Bird Scientific, a Veralto (************************ company, is the world's largest developer and manufacturer of products for the measurement of salinity, temperature, pressure, dissolved oxygen, fluorescence, nutrients and related oceanographic parameters in marine waters. We offer products to support best-in-class oceanography and climate science. We offer an entrepreneurial environment that is team-centered, customer-driven, quality-focused, and growth-oriented.
At Sea-Bird Scientific and Veralto, you'll be part of a unique culture and work environment where purpose meets possibility: where the work you do every day directly supports the health and sustainability of our oceans and their ecosystems, and where you'll have access to robust opportunities to deepen your skillset and develop your career.
**We offer:**
+ Professional onboarding and training options
+ Powerful team looking forward to working with you
+ Career coaching and development opportunities
+ Health benefits
+ 401(k)
We are currently seeking a **Technical Customer Support II** , reporting to the **Technical Support Manager** , to provide professional, prompt, and accurate technical support to both internal and external customers for Sea-Bird Scientific products. This role serves as a primary point of contact for domestic and international customers, delivering a high level of technical support. The position is responsible for handling customer inquiries related to instrument use, troubleshooting, applications, maintenance, and best practices.
This role is part of the **Applied Science Team** and requires an **on-site presence at our Bellevue, WA facility** .
**In this role, a typical day will look like:**
+ Answering incoming telephone calls in a professional and courteous manner
+ Providing clear, professional technical responses to customer support requests via email or web form
+ Troubleshooting mechanical and electronic issues related to Sea-Bird Scientific instruments
+ Diagnosing and resolving software and data-related issues
+ Using scientific software to plot, process, and evaluate customer data
+ Documenting customer inquiries, quality concerns, warranty issues, and feedback in internal systems
+ Building and maintaining strong relationships with customers by delivering timely, effective solutions
+ Collaborating with internal teams to resolve customer issues and improve product support
+ Participating in process improvement initiatives to enhance efficiency and customer experience
+ Working additional hours as needed to support business needs and meet deadlines
+ Continuously developing and maintaining in-depth knowledge of products and applications
+ Delivering technical training to customers, representatives, and colleagues, both in person and remotely
+ Assisting in the development of written and multimedia materials for product training and user education
+ Provide feedback to product managers, salespersons, and engineers about product improvements
+ Provide support for R&D and science related projects
**The essential requirements of the job include:**
+ Bachelor's degree in a Science or Engineering-related field _(Oceanography, Environmental Science, Physics, Chemistry, Engineering, or Computer/Data Science_ **_preferred_** _)_
+ **3-5 years** experience in a customer service or technical support related field
+ Experience with oceanographic instrumentation or research cruises **_preferred_**
+ Must have a valid driver's license and a good motor vehicle driving record
+ In-depth knowledge of Microsoft Office
+ Basic knowledge of Windows network systems and serial communications protocols **_preferred_**
+ Experience with integrated systems, PLCs, or industrial applications a **_plus_**
**Communication & Analytical Skills**
+ Communicate clearly and professionally with customers, peers, and leadership
+ Read, interpret, and create technical documentation and procedures
+ Present technical information effectively and respond to questions with confidence
+ Demonstrate a solid understanding of scientific and engineering terminology
+ Multilingual skills are a plus, particularly Mandarin
+ Apply strong analytical and problem-solving skills to technical and data-related challenges
+ Analyze measurements, convert units, and work with basic mathematical and statistical concepts (Excel)
+ Evaluate complex technical information to identify issues and implement practical solutions
+ Show curiosity, adaptability, and willingness to learn and take on new challenges
Sea-Bird Scientific is proud to part of the Water Quality segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto's vibrant global network of 17,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you'll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we're Safeguarding the World's Most Vital Resources-and building rewarding careers along the way.
**US ONLY** **:**
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
The compensation range for this role is $81,000 - $85,000 USD per year. This job is also eligible for Bonus Pay.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available **here (********************************************* .
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation.
**Unsolicited Assistance**
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies (*************************************** , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
$81k-85k yearly 14d ago
Temporary Support Associate
Tapestry, Inc. 4.7
Support associate job in Bellevue, WA
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Sales SupportAssociate Job Description
The Sales SupportAssociate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role.
Sample of tasks required of role:
CASH WRAP:
Greeting the customer with a smile and with eye contact and offering your name
Interact genuinely and naturally with the customer
Read cues and determine customers' needs
Conduct email/name capture, where permitted by law
Maintain accuracy when operating POS
Maintain cash wrap organization and cleanliness
Suggest multiple add‐ons and sell gift cards
Maintain cash and POS media accurately and in compliance with Coach policy
Create lasting impression by genuinely thanking customer and provide reason to return
Represent Coach brand appropriately
STOCKROOM / WAREHOUSE:
Receive shipment and transfers
Notify Store Management when new product arrives
Scan cartons/transfers, verifying store information is correct
Communicate all discrepancies to Store Management
Process shipment/transfers according to Coach standards and timeframes
Organize and clean stock room daily; to include offsite / remote warehouse as applicable
Shift/organize product in the stockroom; react to sell through and make room for new product
Manage stock levels/product ownership in back-of-house and sales floor
Prepare and conduct regular cycle counts, as directed
Participate in store physical inventory counts, as scheduled
Maintain Company Loss Prevention standards
SALES FLOOR:
Regularly analyze sales floor to assess replenishment needs
Replenish sales floor/assigned zone
React to sell through and execute visual merchandising needs.
Support sales floor activities, as directed
Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers
Respond to customer requests confidently; partner with sales team or Store Management, when needed
Upkeep housekeeping standards
Competencies required:
Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings.
Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably.
Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything.
Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks.
Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty.
Additional Requirements
Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace.
Education: High school diploma or equivalent; college degree preferred.
Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at **************
Our Competencies for All Employees
* Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
* Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
* Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
* Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
* Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
* Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
* Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
* Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
* Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
* Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Visit Coach at **************
Work Setup
BASE PAY RANGE TO
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
Req ID: 122082
$31k-43k yearly est. 60d+ ago
Support Specialist
Collabera 4.5
Support associate job in Seattle, WA
Collabera is ranked among the top 10 Information Technology (IT) and professional staffing firms in the U.S., with more than $600 million in sales revenue and a global presence that represents approximately 14,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia), and Europe (Ireland, Netherlands, Poland, United Kingdom). We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers
Job Description
Prepare audit sampling, execute auditing and deliver findings to Operations, Training, and internal partner management teams.
Calibrate auditing processes between partner and internal teams
Must be able to verify, document, and communicate audit results, develop an audit report, and evaluate the effectiveness of corrective action and follow up.
Must be able to audit in a professional, ethical, and objective manner using and interpreting applicable standards or requirements, with an awareness of potential legal and financial ramifications
Excellent time-management skills and organizational agility, including the ability to effectively balance multiple ongoing projects, tasks and priorities
Develop creative methods and process for improving core metrics based on audit findings
Ability to identify and articulate issues, translate them into business requirements and escalate issues appropriately
Proven analytical and problem solving skills with attention to details; process improvement skills
Demonstrated ability to lead and influence work of others
Address special projects as necessary and adapt to the changing requirements of the business
Ability to understand Seller's perspective and audit from their overall experience, not only the associates.
Qualifications
preferably in a quality process/documentation role supporting a customer service environment
Strong analytical skills that can be used to identify patterns, outliers and opportunities
Strong verbal and communication skills
Ability to manage the stress of the position (for example, deadline pressures and ambiguity)
Additional Information
Client is looking for a candidate who is very proficent in (
Germen OR French)
Language.
$66k-90k yearly est. 15h ago
Bellingham - Peer Support Specialist
Behavioral Health Solutions 4.3
Support associate job in Bellingham, WA
As a Peer Support Specialist within our organization, you will play a vital role in providing support, guidance, and advocacy to individuals receiving behavioral health services. Drawing from your own lived experience with mental health or substance use challenges, you will empower and inspire others on their path to recovery. Your compassion, empathy, and ability to establish rapport will foster a supportive environment conducive to healing and growth.
RESPONSIBILITIES:
Provide peer support and mentorship to individuals receiving behavioral health services, promoting self-determination and recovery-oriented goals.
Utilize your own lived experience to empathize, validate, and connect with individuals navigating mental health or substance use challenges.
Foster a supportive and non-judgmental environment where individuals feel safe to share their experiences and explore their recovery journey.
Assist individuals in developing coping skills, problem-solving techniques, and strategies for managing symptoms and achieving personal goals.
Advocate for the rights and preferences of individuals receiving services, ensuring their voices are heard and respected within the treatment process.
Collaborate with clinical staff and other members of the treatment team to coordinate care and support the overall well-being of individuals served.
Facilitate peer-led support groups, workshops, and educational sessions to enhance community engagement and promote recovery-oriented practices.
Maintain appropriate documentation of peer support activities and interactions, including assessments, treatment plans, and progressive notes adhering to confidentiality and privacy regulations.
Ensure compliance with all state, federal, and local regulations governing peer support services.
Adhere to all applicable company policies, practices, and procedures to maintain compliance with organizational standards.
Stay up-to-date with any required training, certifications, or continuing education requirements relevant to the role, compliance requirements, and regulatory standards.
Adhere to mandatory reporting standards, and company compliance requirements including but not limited to actively participating in investigations, audits, and monitoring activities as required.
Performing additional tasks, duties, and assignments as specified by your supervisor.
COMPETENCIES:
To excel in this role, you should possess the following competencies:
Empathy and Compassion: Ability to empathize with others' experiences, demonstrate compassion, and offer support without judgment.
Active Listening: Skill in actively listening to individuals' concerns, validating their experiences, and offering constructive feedback and encouragement.
Peer Support Skills: Proficiency in providing peer support services, including mentoring, advocacy, and facilitating mutual aid.
Boundaries and Ethics: Understanding of professional boundaries, ethical guidelines, and confidentiality principles in peer support practice.
Communication Skills: Effective verbal and written communication skills, including the ability to articulate ideas clearly and engage individuals in meaningful dialogue.
Cultural Competence: Sensitivity to cultural, ethnic, and diversity issues, with a commitment to providing culturally responsive and inclusive support.
Collaboration: Ability to work collaboratively with multidisciplinary teams at contracted facilities and community partners to optimize patient outcomes.
Use of Technology: Proficient in the use of a PC; in a Windows environment; in the use of the Internet; and in the use of MS Office Applications such as Outlook, Word, and Excel. Proficient in the use of EHR software systems, preferably AthenaOne.
TRAVEL:
Travel to the assigned nursing facility is required for this position.
REQUIREMENTS:
An individual must be able to perform the essential functions satisfactorily with or without reasonable accommodations.
Must have personal experience with mental health and/or substance use challenges and be willing to disclose this experience as part of the job application process.
Adherence to applicable policies and procedures at contracted facilities, including infection control protocols and safety guidelines.
Tuberculosis (TB) screening with documented results, completed within the last (12) months.
Up-to-date COVID-19 vaccination, if required by contracted nursing facility.
Must have reliable transportation to travel to and from assigned nursing facilities.
EDUCATION & EXPERIENCE:
High school diploma or equivalent required.
Completion of a peer support specialist training program.
Minimum of 1 year of experience providing peer support services in a behavioral health or related setting preferred.
CERTIFICATES AND LICENSES:
Certification as a Peer Support Specialist is required.
ADDITIONAL DETAILS:
This position requires BHS-branded scrubs to be worn at all times when working in or visiting a nursing facility.
WORKING ENVIRONMENT:
This job operates primarily within the nursing facility setting at contracted facilities, with occasional administrative duties performed in an office or home office environment. As such, the noise level may vary from quiet to high and may include ambient noise, including sounds commonly found in a healthcare setting. Employees interact with and work near co-workers, residents, families, and healthcare professionals on a frequent basis. Individuals in this role must be able to remain stationary for long periods of time while providing care, completing required documentation, and attending to residents' needs. This position relies heavily on the ability to navigate electronic health records systems and utilize technology for patient care and documentation.
WORKING CONDITIONS:
Must be able to remain in a stationary position more than 50% of the time during times of focus or working on administrative tasks associated with the role.
Walk and move frequently inside the office and throughout the skilled nursing facility to access files, office machinery, facility contacts, and patients.
Use of hands/fingers as the position requires constant operation of a computer, laptop or tablet and other office productivity machinery, such as a calculator, or copy machine.
Exerting up to 10 pounds of force occasionally and/or a negligible amount of force infrequently to lift, carry, push, pull or otherwise move objects, including the human body.
Perform stooping or bending of the body downward and forward by bending the spine at the waist, often while interacting with residents, or exiting and entering a vehicle.
Talking and expressing or exchanging ideas by means of the spoken word. Those activities must convey detailed or important spoken instructions to residents, clients or other employees accurately, loudly, clearly, and compassionately.
Hearing and perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication or via the phone, and to discern various auditory cues in a healthcare environment.
Ability to detect, determine, perceive, and identify information shown on a computer screen or within specific online software required for the completion of job tasks for the position.
Recognize, judge, inspect, and assess details and information either online, on a screen or physically printed based on the method required to access such information necessary to follow through with the required functions of the position.
Adhere to infection control and safety protocols specific to a healthcare setting, including the use of personal protective equipment, proper hand hygiene, and maintaining a clean and sanitary environment for residents and staff.
ACKNOWLEDGEMENT:
Please note this job description is not intended to cover or contain a complete listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Benefits
Competitive Earnings.
Avoid “no-shows” when working in Skilled Nursing Facilities.
Hands-on and Virtual Training and Supervision.
Work-Life Balance / Flexible Work Schedule.
A comprehensive benefits package (Medical, Dental, Vision, Life Insurance, and more).
401k with company match.
$22 -$25/hr DOE
$22-25 hourly 10d ago
IT RAS Senior Associate
Hancock Askew & Co 2.9
Support associate job in Seattle, WA
Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.
Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram.
Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring.
Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.
Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system.
Job Description:
Are you interested in joining one of the fastest growing public accounting firms?
Would you like the ability to focus on one industry sector and further become an expert for your clients?
If yes, consider joining Baker Tilly US (BT) as an IT Risk Assessment Services Senior Associate! This is a great opportunity to be a valued business advisor delivering industry-focused audit and other assurance services to middle market clients. As one of the fastest growing firms in the nation, BT has the ability to offer you upward career trajectory, flexibility in how and where you get your work done and meaningful relationships with clients, teammates and leadership who truly care about you and your development.
Responsibilities
Responsible for serving the firm's public and private entity financial statement audit (FSA) including internal control over financial reporting (ICFR) clients, and implementation of audit plans, building client relationships, and continually developing knowledge and experience within PCAOB, AICPA, and other relevant auditing standards to enhance auditing qualities and efficiencies.
* Execute client service delivery working with managers for IT RAS (Risk Assessment Services) work including consideration of ITGCs, automated application controls, and information produced by the entity (IPE)/reports.
* Perform all aspects of the IT RAS support work from planning through reporting on financial statement and ICFR engagements prioritizing our PCAOB integrated audits and all other audits where the engagement team is adopting a control reliance strategy for one or more in scope financial statement audit areas.
* Cultivate the relationships with core audit engagement teams and client IT personnel in designing and executing effective and efficient IT RAS procedures
* Lead the integration effort between IT RAS and the core audit engagement team procedures to break down barriers and silos in support of an integrated approach towards audit planning, execution and reporting as well as client service delivery
* Collaborate with core audit engagement teams to help evaluate / assess the effect of IT deficiencies on the overall audit and communicate deficiencies to the clients. Monitor remediation activities implemented by the clients to address identified control deficiencies.
* Perform IT RAS work papers with an emphasis on quality / compliance with PCAOB and AICPA auditing standards.
* Support the IT RAS Managers and Principal - Assurance PPG projects for practice knowledge development including designing, developing, and delivering trainings and tools/templates.
* Support other engagements / projects related to IT risk in other service lines as needed.
Requirements
* BA/BS in Information Technology, Information Systems (MIS), Accounting, Finance, Economics or related field required
* 2 to 4 years of progressive experience working with testing the design, implementation, and operating effectiveness testing of IT and/or business process internal controls for public and/or private entities
* Certified Information Systems Auditor (CISA) or Certified Public Accountant (CPA), Certified Information Security Manager (CISM), or Certified Internal Auditor (CIA) or other relevant certification desired.
* An understanding of the financial statement audits and/or audits of internal controls over financial reporting (ICFR) including the effect of adopting a control reliance strategy for the financial statement audits
* Experience testing audit procedures related to IT General Controls (ITGCs), IT automated/application controls (ITACs) and controls over the accuracy and completeness of information/reports produced from the clients' IT systems/applications, and supporting infrastructure in accordance with PCAOB and/or AICPA standards.
The compensation range for this role is $62,730 to $110,760. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.
$62.7k-110.8k yearly 60d+ ago
Registered Behavior Technician - Client Support Specialist
Cbpi
Support associate job in Kent, WA
Qualifies for a $300 Sign On Bonus*** REQ: RBT00011 Job Title: Client Support Specialist Direct Reports: No Reports to: Clinical Training Supervisor Date updated: 06/16/2023 FLSA Classification: Non-exempt Schedule: Monday-Friday, 32-40 hours a week
Connnections Behavior Planning & Intervention is looking for experienced and highly competent Registered Behavior Technicians to join our highly qualified team of Behavior Technicians and support the success of our various clients.
Client Support Specialists are responsible for delivering instruction based in ABA to children and adolescents with autism, emotional behavior disorder, and/or other special needs under the supervision of a Board Certified Behavior Analyst (BCBA) or Board Certified Assistant Behavior Analyst (BCaBA). This may include teaching appropriate behaviors relative to communication, socialization, and self-help skills. Current (2023-2024) Full-Time Openings:
Various School Districts in the Greater Seattle/Puget Sound Area
Includes but not limited to: Everett School District, Northshore School District, Lake Washington School District, Issaquah School District, Tahoma School District, Federal Way School District, Highline School District and Shoreline School District
Kirkland/Kent located Centers
Home Based Clients
Essential Duties and Responsibilities:
All responsibilities of standard RBTs (i.e., work 1:1 clients, follow behavior plans and acquisition plans created by a BCBA, take data on all target behaviors, attend team meetings, debrief with parents daily, write daily session notes, collaborate with BCBA during observations, daily set up and clean up).
Support clients on both long-term placements as well as subbing to assist with coverage of staff absences as clinical need arises.
Model professional conduct at all times.
Work with a variety of different clients, running programs with fluency and fidelity.
When direct service needs are not present, this position will also support in the training and continual development of staff by:
Modeling and explaining behavioral terms and principles to fellow staff members
Collect data on both client and staff performance simultaneously with fidelity when opportunities arise. Conduct fidelity and IOA checks on RBTs.
Participate in monthly team meetings to discuss barriers and new initiatives.
Minimum Requirements (education, certifications, knowledge, skills and abilities):
RBT Credential
At least 3-6 months working in the field of ABA in centers, homes, or the public education system
Experience working with multidisciplinary teams
Ability to label and define key ABA terms (additional training can be provided)
Ability to pass the trainer assessment, including running session with high fidelity (achieving at least 90% IOA)
Positive reference from a current BC(a) BA or Director
Ability to commit to this position for at least 4 months
Good standing on compliance with attendance and time off parameters
Reliable automobile with current proof of car insurance
Valid driver's license
Ability to pass FBI criminal background clearance
Preferred Requirements (education, certifications, knowledge, skills and abilities):
At least 1-2 years working in the field of ABA in centers, homes, or the public education system
Proven track record utilizing Behavior Skills Training
Strong understanding of the ISP and IEP process
Strong consultation skills, including building rapport and communication skills
Strong writing and scheduling skills with efficient time management and organization
Strong desire to work in a dynamic team and advance knowledge in Applied Behavior Analysis
Working Environment:
Multiple locations: The working environment may include a clients' home, school setting, or CBPI center or a combination of locations.
Must be able to travel to different locations within the Greater Seattle Area
Staff can access a company iPad and other computer as it pertains to your role
Periods of stress may occur within the clinic setting
Physical Demands:
Activities require a significant amount of moving and engaging with clients. This may include sitting, standing, kneeling, squatting, walking, and running.
Must be willing and able to lift and carry clients with adaptive equipment.
Must be willing and able to restrain/hold/transport and utilize quick body movements as indicated in the client's positive behavior support plan and QBS training in the course of working with individuals with challenging behavior including but not limited to: aggression, property destruction, floor dropping, and elopement.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, that would not cause an undue hardship to the company.
Our Commitment to Inclusion and Equal OpportunityConnections Behavior Planning and Intervention is an Equal Opportunity Employer. It is the policy of the Company that employment decisions are based on merit, qualifications, and competence. Employment practices shall not be influenced or affected by virtue of an applicant's or employee's race, color, religion, sex, gender identity or expression, marital status, national origin, age, sexual orientation, veteran status, the presence of any mental, sensory or physical handicap, or any other characteristic protected by law.
In addition, the Company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship. These policies regulate all aspects of employment, promotion, assignment, discharge, and other terms and conditions of employment.
To help assure that this policy is fully in force, any aggrieved person should immediately call the matter to the attention of either their immediate supervisor or Human Resources. The person aggrieved should make their own choice as to whom of the above parties they wish to report their problem. Any employee found to have engaged in actions in violation of this policy shall be subject to disciplinary action which may include immediate discharge. Compensation: $26.00 - $28.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Why Work With Us?
At Connections, we work to create an environment where every employee is valued and has the training and support to make meaningful change in our clients' lives. Our employees enjoy consistent Monday through Friday schedules with full-time daytime hours as well as options for working with in-home clients and social groups in the evenings. Our extensive initial training for RBT's (100+ hours), in-house practicum curriculum for BCBA/BCaBA students, ongoing support for new BCBA's, ACE (CEU) events, and opportunities for professional growth and development make Connections a supportive environment with a focus on high quality services for our clients and professional support for our clinicians.
Each Connections team member has access to high quality training, regular support and mentorship, as well as opportunities for professional growth and development. We also offer our employees an extensive benefits package including Medical, Dental, Vision, Life Insurance, Employee Assistance Program & more!
$26-28 hourly Auto-Apply 60d+ ago
National Support Specialist, Multivendor Services - Siemens
Philips Healthcare 4.7
Support associate job in Seattle, WA
Job TitleNational Support Specialist, Multivendor Services - SiemensJob Description
Lead and mentor Field Service Engineers, resolve complex escalations quickly, and drive improvements in service quality and parts usage. If you're a technical expert who loves solving problems and elevating team performance, this role puts you at the center of high‑impact service excellence.
Your role:
Provide leadership, training, and technical expertise to Field Service Engineers (FSEs), supporting them both onsite and remotely to ensure proper troubleshooting and repair methodology.
Coach and mentor FSEs to deliver excellent customer experiences, including conducting crucial conversations and supporting technical and process updates through trip reports and seminars.
Manage all technical escalations within the region, leading resolution strategies, instructing teams on repair solutions, and ensuring timely, effective corrective actions.
Support business improvement efforts through parts review and approval processes, proactive monitoring of high‑activity sites, and leading initiatives to reduce material usage and improve performance.
Ensure accountability and adherence to procedures across all repair activities, verifying proper parts usage and maintaining speed and quality of escalation resolution.
You're the right fit if:
You've acquired 5+ years of experience servicing the following equipment: Luminos Lotus MAX XR, LUMINOS dRF MAX, Siemens Ysio X.PREE XR, MULTIX IMPACT C Digital, Multix Fusion MAX XR, Multix IMPACT DR, LUMINOS dRF, Axiom Luminos Agile, Axiom Luminos Agile Max, Multix Fusion Digital, Mobilett Elara Max, Mobilett Mira Max, Mobilett Mira, Multitom Rax
Your skills include the ability to resolve problems remotely utilizing excellent written and verbal communication skills.
You have at least a high school diploma.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
This is a field role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
Learn more about our culture.
Philips Transparency Details
The pay range for this position in Utah, Arizona is $39.05 to $62.48 per hour.
The pay range for this position in Nevada, Colorado is $41.11 to $65.77 per hour.
The pay range for this position in Washington is $43.16 to $69.06 per hour.
The pay range for this position in California is $46.04 to $73.66 per hour.
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to the zone.
#LI-PH1
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
$44k-59k yearly est. Auto-Apply 6d ago
Internal Client Support Specialist
CBPI LLC
Support associate job in Kent, WA
Job DescriptionBenefits:
Company parties
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Wellness resources
Internal Opportunity: Client Support Specialist (a.k.a. Super RBT)
Location: Greater Seattle Area (schools, homes, centers wherever our clients need us!)
Schedule: Full-time | Flexibility encouraged | Growth guaranteed
Reports to: Your trusted BCBA
Hey Team!
Already part of the Connections team and looking to take your RBT skills to the next level? Weve got an exciting internal opportunity for a Client Support Specialist a role designed for experienced RBTs who are ready to stretch their wings, support a variety of clients, and help mentor fellow staff along the way.
What Youll Be Doing:
Deliver high-quality ABA services to clients across school, home, and center settings.
Step in to support long-term placements and provide coverage when teammates are out because youre reliable like that.
Collaborate closely with BCBAs to ensure fidelity and fun in every session.
Help train and support newer staff by modeling best practices and sharing your ABA wisdom.
Collect data like a champ, write session notes, and attend team meetings with your usual professionalism and flair.
What You Bring to the Table:
Current RBT credential & have had it for at least 3 months (youve already got this nice!)
36 months of experience in your current position with Connections (we know youve been putting in the work)
A solid grasp of ABA principles (or at least a willingness to brush up)
A positive reference from your current BCBA or Director
A commitment to stick with the role for at least 1-year
Good standing with attendance, corrective action(s) and time-off policies
Bonus Points If You Also Have:
12 years of ABA experience
Experience with Behavior Skills Training (BST)
Familiarity with IEPs, ISPs, and other fun acronyms
Strong consultation and communication skills
A passion for mentoring and supporting your teammates
The Physical Side:
Youll be on the move kneeling, squatting, running, and occasionally dodging a flying toy.
Must be able to assist clients with adaptive equipment and follow safety protocols for behavior support.
Why Apply Internally?
You already know the culture, the mission, and the snack drawer situation.
Youll grow your skills, expand your impact, and maybe even discover a new favorite setting or client population.
Youll be part of a dynamic team that values your experience and wants to help you thrive.
Interested?
Apply at the link below,
$33k-45k yearly est. 12d ago
Recovery Support Specialist (CPC Certification Required) - Kirkland, WA (Full-Time, Part-Time, PRN)
Connections 4.2
Support associate job in Kirkland, WA
* Hiring for all shifts* Full-time, Part-time, PRN, Day and Night $2/hr shift differential (Monday-Thursday Nights) $3/hr shift differential (Friday-Sunday Nights) $2/hr shift differential (Saturday-Sunday Days) THIS POSITION REQUIRES a Certified Peer Counselor (CPC) certification We're not just behavioral health people-we're crisis people. Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery. Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we've delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support. Our values shape our decisions, define our culture, and foster continuous learning and growth. We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission. We are on a mission to change the face of behavioral health. Help us save lives and make a difference.
Responsibilities
What You'll Do:
The Recovery Support Specialist (RSS) provides individuals with the natural supports proven instrumental in maintaining a strong and successful recovery. The RSS will demonstrate a strong personal recovery and be a positive example that recovery is a desirable and attainable goal. The RSS works in conjunction with multiple disciplines to meet individual's treatment and recovery needs.
* Acts as an active facilitator (or co-facilitator) in groups and individual recovery. Serves as an individual advocate and support resource throughout the treatment process.
* Works to lessen the instance of seclusion (if applicable) and restraint by building therapeutic alliance and exercising trauma informed care.
* Demonstrates knowledge of community resources to help meet individual's unique recovery needs. Implements knowledge of multiple paths of recovery and promotes them equally.
* Works cohesively with multi-discipline team through all aspects of individual's treatment and recovery.
* Documents all encounters with individuals in the electronic health record.
* Encourages and supports from a place of experience and understanding and willing to use appropriate self-disclosure.
* Assist the transport team with patient transportation, ensuring safety and support during transit as needed.
* Performs all other duties as assigned.
Qualifications
What You'll Bring:
* High School Diploma or equivalent
* Certified Peer Counselor (CPC) certification required
* Registered with Washington State Care Authority
* Must be able to perform Safe Clinch restraint techniques
* Individuals with lived experience in behavioral health recovery or the parent or guardian of a child with lived experience with behavioral health services and 18 years or older and in behavioral health recovery for a least one (1) year
* The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company's exemption process prior to their start date as a condition of employment
* Complete all credentialing requirements within the required time period, including but not limited to obtaining a National Provider Identifier (NPI), Medallion enrollment, Medicare enrollment, and any other necessary credentials as required for the role
* Must be able to obtain a Food Handlers Card for the State of Washington (BHS/RSS positions)
It would be great if you had:
* Certified Peer Support Specialist (CPS) certification (required 7/2026)
* Behavioral Health/Substance Use Treatment or GMH Recovery experience. Completion of Washington State Health Care Authority (HCA) CPC 40-hour training and exam
* Completion of specialized peer certifications (WHAM, ASIST, etc.)
* Knowledge of evidence-based/person-centered skillsets, such as Motivational Interviewing, Trauma Informed Care, Verbal De-escalation, Harm Reduction, and Person-centered language
* Valid Driver's license with a clean driving record
What We Offer:
Full-time only:
* Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
* CHS pays for Basic Life, AD&D, Short and Long-Term Disability
* Voluntary Life insurance option for employees and their families
* Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
* Flexible Spending Accounts (health care and dependent care)
* 401k company match after 6 months (50% of deferrals up to 6% of compensation)
* Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays
All employees (Pool, Part-time and Full-time):
* Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
* After 90 days, you are auto enrolled in the 401k Plan
The pay for this role in Washington is $24.00 per hour.
Connections Health Solutions is proud to be a Second Chance employer.
EEO Statement
Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.
$32k-38k yearly est. Auto-Apply 60d+ ago
Peer Support Specialist - Peer Bridger
University of Washington 4.4
Support associate job in Seattle, WA
**Harborview's** **Mental Health and Addiction Services (HMHAS) department** has an outstanding opportunity for a **Peer Support Specialist - Peer Bridger.** **WORK SCHEDULE** + 40 hours per week + Day Shift is expected to be a 12 month duration.**
**POSITION HIGHLIGHTS**
+ Model resiliency in overcoming obstacles common to those with mental illness
+ Serve a wide diverse population of clients, all of whom have clear and persistent mental illness
+ Help clients reach goals and provide the support needed to accomplish them
**PRIMARY JOB RESPONSIBILITIES**
+ Share lived experience to inspire recovery and resilience; support consumers in setting and achieving recovery goals
+ Provide one-on-one support during and after Psychiatric Emergency Services (PES) visits, including transition from inpatient to outpatient care
+ Build supportive relationships that promote wellness, choice, and hope
+ Connect consumers to community resources (e.g., healthcare, housing, employment, support groups) and assist with benefits applications
+ Educate consumers on psychiatric medications and assist with prescription access post-discharge
+ Collaborate with inpatient/outpatient teams and PES staff to develop individualized transition plans
+ Teach independent living skills such as budgeting, meal prep, transportation, and community engagement
+ Attend team meetings, provide coverage for peers, and maintain accurate clinical and billing documentation
+ Manage records, operate office equipment, and maintain inventory for support services
**REQUIREMENTS**
High school graduation or equivalent and two years' experience in a behavioral health organization or consumer/peer run organization; or equivalent education/experience.
AND
Peer Counselor Certification (Department of Behavioral Health and Recovery) OR Community Health Worker Certification (Department of Health)
AND
Within 7 days of employment and depending on job requirements:
must apply for Agency Affiliated Counselor Registration/License with the State of WA (Dept of Health), and have obtained this credential within 60 days of hire (RCW18.19.210).
Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
**DEPARTMENT SPECIFIC REQUIREMENTS**
+ Must obtain an Agency Affiliated Counselor Registration with the State of Washington.
+ Must obtain a Peer Support Specialist Certification issued by the Mental Health Division as specified in WAC ************ within the first 6 months of employment.
+ May need a Washington State Drivers License.
+ May need to obtain and maintain a Food Handler's Permit.
**DESIRED SKILLS**
+ Exceptional communication skills, written, oral, and telephone.
+ Experience interacting and communicating with a diverse population, using sensitivity, tact, and discretion.
+ Demonstrated computer experience and proficiency, preferably in a Windows-based environment.
+ Demonstrated history of commitment to continuously improving quality and service.
+ Maintains the highest standards of confidentiality, professionalism, and ethical conduct.
+ Demonstrates independent judgment and decision-making skills and appropriately prioritizes and handles multiple tasks.
**Compensation, Benefits and Position Details**
**Pay Range Minimum:**
$47,724.00 annual
**Pay Range Maximum:**
$68,244.00 annual
**Other Compensation:**
-
**Benefits:**
For information about benefits for this position, visit ****************************************************************************************
**Shift:**
First Shift (United States of America)
**Temporary or Regular?**
This is a temporary position
**FTE (Full-Time Equivalent):**
100.00%
**Union/Bargaining Unit:**
SEIU Local 925 Nonsupervisory
**About the UW**
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
**Our Commitment**
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** .
To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** .
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* .
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
How much does a support associate earn in Marysville, WA?
The average support associate in Marysville, WA earns between $31,000 and $102,000 annually. This compares to the national average support associate range of $26,000 to $83,000.
Average support associate salary in Marysville, WA