TITLE: Desktop Support Technician
ANTICIPATED DURATION: 6-month contract to hire
Responsibilities:
Provide on-site desktop support for end users across Windows laptops and desktop PCs
Troubleshoot hardware, software, and application usage issues; resolve incidents and fulfill service requests
Perform new hire onboarding setups (device provisioning, account/access coordination, baseline application configuration)
Execute termination and offboarding activities (device returns, access removal coordination, asset updates)
Support security badge access systems (access requests, updates, deactivations, basic troubleshooting)
Configure and support multi-factor authentication (2FA/MFA) for authorized users
Assist with remote access requests and connectivity troubleshooting (VPN/remote tools, access validation)
Provide “remote hands” support in the server room for system and network administrators (e.g., patching, cabling, power cycles, basic rack/labeling tasks)
Work within a ticketing system to document work performed, update status, and meet SLAs
Contribute to and maintain technical documentation and knowledge base articles
Requirements:
2+ years of desktop support or service desk experience in a business environment (onsite preferred)
Strong Windows 10/11 troubleshooting skills (hardware, drivers, profiles, printers, core applications)
Experience with endpoint provisioning and user lifecycle support (onboarding/offboarding)
Familiarity with MFA/2FA enrollment and remote access support
Comfortable working with ticketing systems and documentation/knowledgebase practices
Professional communication skills and a customer-service mindset
Ability to work independently on-site and coordinate effectively with remote teams
Preferred Experience:
Experience with Microsoft 365 apps and basic identity/access concepts (e.g., password resets, group membership, access requests)
Exposure to phone system administration and/or physical access/badge systems
Basic understanding of networking fundamentals (DHCP, DNS, Wi-Fi troubleshooting)
Prior experience supporting in a server room or data closet environment
The hourly pay rate range for this position is $25.00 to $30.00 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
For immediate consideration, please forward your resume to **********************.
If you require assistance or an accommodation in the application or employment process, please contact us at **********************.
Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at *******************
$25-30 hourly 4d ago
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Project Support Coordinator
Logic 3.9
Support associate job in Pomona, CA
We are seeking a proactive and detail-oriented Project Coordinator to support distribution-focused project teams. This role provides analytical, coordination, and project support to ensure work is properly authorized and ready for construction.
Key Responsibilities
Provide analytical and administrative support for projects, including reviewing and processing work order packages and securing required materials.
Ensure work is authorized to proceed for construction by validating documentation, approvals, and project readiness.
Research, analyze, and interpret project data to identify issues and support problem resolution.
Assist in defining and tracking project objectives, timelines, milestones, risks, deliverables, and budgets.
Proactively support project teams by addressing needs, sending reminders, and maintaining clear communication.
Prepare written communications and take meeting minutes during project and stakeholder meetings.
Coordinate with internal teams, external agencies, and project stakeholders to support project execution.
Apply project management support principles to maintain organization, accuracy, and workflow efficiency.
Qualifications
Associate degree in business, technical discipline, or related field, or equivalent combination of education and experience.
Required: Two or more years of project support experience.
Strong analytical, organizational, and problem-solving skills.
Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams, OneDrive, SharePoint).
Knowledge of SAP and Primavera P6.
Strong written and verbal communication skills with the ability to coordinate across teams.
Highly preferred: Utilities industry experience.
Preferred: Distribution and/or Transmission line knowledge.
$52k-72k yearly est. 3d ago
Laboratory Support Associate I
Agendia 4.5
Support associate job in Irvine, CA
Apply Description
**Shift will be Wednesday - Sunday (Wed/Thurs/Fri 9:30-6:00pm, Sat 10:30-7:00pm, Sun 8:00-4:30pm)
The Laboratory SupportAssociate will ensure proper handling of all specimens received and prepare specimens for laboratory testing. This position includes such functions as matching patient information, data entry, and scanning documents.
POSITION WITHIN THE ORGANIZATION
1. Reports to Sr. Manager of Pre-Analytical Laboratory
2. Cooperates with all departments across the organization
3. Participates in:
Department meetings (local)
Requirements
ESSENTIAL DUTIES AND RESPONSIBILITIES
o Receives and sorts specimens for testing
o Reviews all requisitions for missing information, works closely with Customer Care to obtain missing information in a timely manner and distributes new information to all departments involved
o Reports problem holds and provides resolution timely
o Accessions all cases received for testing, including data entry of all pertinent information into LIS
o Timely and accurately enters data into LIS, label samples and create folders, generate specimen travel documents, and forwards respective sample to personnel/departments
o Assembles case paperwork and files, including pre-analytic documentation and labels
o Performs entry of add-on testing
o Uses company platforms to effectively communicate with internal staff
o Remains informed of all procedure changes pertaining to sample processing
o Performs quality assurance checks of samples
o Attends department meetings and company in-service trainings to enhance knowledge on testing and systems
o Identify and report any quality or compliance concerns and take immediate corrective action as required
o Follow Department's procedures including specimen routing and handling.
o Maintains or assists in maintaining inventory of the department
o Files and archives patient folders
o May coordinate remote storage and retrieval for site as needed
o May assist with coordinating waste pickups and maintains documentation
o Receives incoming supplies; store and inventory
o Returns slides and blocks to clients
o May assist with scheduling equipment preventative maintenance with vendors
o Serves as point of contact for the department; coordinates incoming and outgoing courier shipments and department mail; answers phone and greets visitors as needed
o Assists management and technical staff with administrative duties as needed
o Performs PDE (Pathology Data Entry) and Pathology Interpretation
The above listing represents the general duties considered essential functions of the job and is not to be considered a detailed description of all the work requirements that may be inherent in the position.
KEY CONTACTS
Internal
o Global Customer Success Team
o Laboratory Department
External
o n/a
EDUCATION AND EXPERIENCE REQUIREMENTS
EDUCATION
o High School Diploma or equivalent
EXPERIENCE
o One (1) to three (3) years of relevant experience preferred
KNOWLEDGE, SKILLS AND ABILITIES (KSA'S)
o Achieves desired level of competency and accuracy for the main department processes (Accessioning, and sample returns) within 6 months
o Works productively and efficiently to achieve company and departmental goals
o Communicates effectively with all levels of staff
o Adheres to Agendia core values, safety and compliance policies and procedures
o Accurately follows department SOPs for specimen handling and processing
BEHAVIORAL COMPETENCIES/DESIRED SKILLS
o Proficient with MS Office programs
o Ability to communicate effectively
o Strong organizational skills and attention to detail
o Ability to work independently
o Must be able to work in a fast paced, multi-tasking environment and maintain production and quality standards
o Must be able to work in a biohazard environment and comply with safety policies and standards outlined in the Safety Manual
* PRIVACY NOTICE: To review the California privacy notice, click here: privacy-policy/
* Employees must not be classified as an excluded individual who is prohibited from participation in any Federal health care program.
WORKING ENVIRONMENT
o General laboratory environment
ENVIRONMENT/SAFETY/WORK CONDITIONS
o Vision to read written and published quality documents and to observe operations
o Regularly walks, sits, and stands
o Regularly works on a computer for approximately 6-8 hours per day
o Frequently lifts, pushes/pulls, and carries up to 20 pounds
o Must follow lab safety practices when working in freezer or with hazardous materials including use of personal protective equipment
o Must be able to read and understand scientific and complex directions
TRAVEL
o Requires no travel
OTHER DUTIES
o Other duties as required
Salary Description $25.00-$30.00 per hour
$25-30 hourly 4d ago
Customer Service and Technical Support Team Lead
The Headhunters Recruitment
Support associate job in Irvine, CA
Our client, a global leader recognized for innovation and exceptional customer experience, is seeking an Onsite Customer Service & Technical Support Team Lead. This is a hands-on leadership role that combines team management, technical troubleshooting, and process improvement. The ideal candidate will be a system super user with strong experience in inventory-based businesses and after-sales service.
Key Responsibilities
Lead, coach, and develop a global team of customer service and technical support representatives.
Actively participate in front-line support, including managing escalations and troubleshooting technical issues.
Coordinate global schedules and workflows to ensure consistent support coverage across multiple time zones.
Provide support to global B2B clients and end users on inquiries, product questions, and service issues.
Oversee daily service operations and ensure alignment with SLAs and business priorities.
Monitor and analyze key performance metrics (response time, resolution rate, CSAT, SLA compliance).
Develop and maintain SOPs, troubleshooting guides, and training materials.
Serve as a super user for Microsoft Dynamics CE and Navision (Business Central), providing first-line and advanced support.
Collaborate with IT and system administrators to diagnose system bugs or process gaps and recommend solutions.
Requirements
5+ years of experience in customer service and technical support leadership roles.
Strong technical knowledge of Microsoft Dynamics CE and Navision (Business Central).
Proven experience managing global teams and working across multiple time zones.
Background in inventory-based businesses (B2B preferred; B2C acceptable).
Experience in after-sales and service environments.
Excellent communication, problem-solving, and leadership skills.
Ability to remain calm under pressure and take ownership of escalations.
Must have a valid passport and be available for occasional international travel.
Eligible to work in the United States (no visa sponsorship available).
Additional Details
Onsite role in Irvine, CA.
Training: First two weeks in Australia.
Reports to Peter (COO) based in Australia.
Approximately 70% transactional activities, 30% leadership duties.
Must be comfortable handling customer calls and team escalation calls.
Candidates unable to travel internationally will not be considered.
Key Competencies
Motivates & Engages Others
Takes Action
Explains Ideas & Issues Effectively
Gathers Information for Effective Decision-Making
Change Management
Customer Focus
Resource Management
Compensation & Benefits
Base salary: $80,000 - $95,000 (depending on experience).
Comprehensive benefits: medical/dental/vision/life/LTD (company pays 75% of premium), 401(k).
Opportunities for professional development and growth.
Candidates must be eligible to work in the United States. Only candidates selected to move forward in the hiring process will be contacted.
$80k-95k yearly 3d ago
Technical Support
LTS-Video Solutions for Security Professionals
Support associate job in Industry, CA
Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction.
ESSENTIAL JOB FUNCTIONS
Maintain an in-depth knowledge of our complete line of products and services.
Embrace and learn the Video Surveillance / CCTV technologies and their applications.
Provide product demos and technical training to the sales team and customers.
Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals.
Build and test PC-based DVR systems to customer's specifications.
Provide prompt and effective customer service and technical support.
Service customers in an effective and efficient manner; partner with internal teams proactively.
Answer calls and emails regarding technical support requests and log into ticketing systems.
Perform other duties as assigned
ESSENTIAL REQUIREMENTS
Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls
Ability to maintain confidential business information
Ability to respond to customers in a timely and effective manner
Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook)
Ability to work independently with minimum supervision
Ability to work under pressure
Strong troubleshooting, problem-solving, and team player mindset is a plus
Proactive and enthusiastic to excel
OTHER REQUIREMENT
Domestic and/or International Travel may be required (up to 25%)
Willing and able to work additional hours when needed
Bend, lift, open and move product and related office items varying in weight up to 30lbs,
EDUCATION
1+ Years of Professional Experience in technical support or related areas
Experience in the security system industry is highly desired
A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required
Preferred certificate: CompTIA A+
Fresh graduates will also be considered
$39k-65k yearly est. 4d ago
Information Technology & Administrative Specialist
Dramabox
Support associate job in Glendale, CA
About the Role
We are looking for a proactive and detail-oriented IT & Admin Specialist to join our team. This role is a on-site position combining hands-on IT support with administrative and workplace operations. You will be responsible for maintaining daily IT infrastructure, managing assets, supporting vendor operations, and ensuring a smooth and efficient office environment.
Key Responsibilities
• Provide day-to-day technical support for hardware, software, IT security, configuration, and system upgrades.
• Manage desktop IT support and troubleshoot network issues; assist with office network design and optimization.
• Maintain and update the fixed asset inventory in collaboration with the asset manager; conduct regular audits, transfers, and disposals.
• Oversee maintenance of IT equipment to ensure optimal performance and utilization.
• Handle procurement of administrative items (e.g., office supplies, equipment, plants, consumables); perform cost comparisons and control expenses.
• Process monthly administrative expense reports in accordance with SOPs.
• Liaise with and manage suppliers and service providers; ensure service quality through regular evaluations and ongoing communication.
• Maintain a clean, safe, and energy-efficient office environment by implementing 5S management standards.
• Support daily workplace needs such as seating arrangements, office access control, and refreshments.
Qualifications
• Bachelor's degree in Information Technology, Business Administration, or related field preferred.
• 1+ years of experience in IT support and/or office administration.
• Familiarity with network configuration, Windows/Mac troubleshooting, and basic hardware maintenance.
• Strong organizational skills with attention to detail.
• Excellent communication skills and a proactive problem-solving attitude.
• Experience with vendor management and procurement processes is a plus
$77k-112k yearly est. 3d ago
Device Support Specialist - Anaheim / Hunington Beach
Novocure Inc. 4.6
Support associate job in Anaheim, CA
The Device Support Specialist (DSS) plays an essential role in supporting commercial oncology patients using Tumor Treating Fields (TTFields). The DSS focuses on educating patients and their caregivers on TTFields according to product labeling and integrating TTFields into daily routines in order to reach usage goals. The DSS will work to ensure optimum patient outcomes via appropriate therapy settings and continuation of care. As part of a cross-functional team, the DSS collaborates regularly with other departments to address the changing needs of patients and caregivers. The DSS may also be required to assist with clinical trial oncology patients, determined by business needs.
Candidates for this role must reside in Orange County, CA
The DSS is a full-time, exempt, field-based position reporting to the Regional Manager, Device Support Specialist.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Support and honor our "Patient Forward" mission by ensuring patients are at the center of every interaction; providing compassionate, high-quality care and service
Travel to patient homes, and occasionally to physician offices or healthcare centers, to conduct regular visits which include:
Educate patients on TTFields therapy and initiating treatment
Provide ongoing enhanced training sessions for patients and caregivers
Perform technical analysis and equipment maintenance with troubleshooting and equipment replacement as needed
Collect and analyze patient data during monthly follow-up visits and provide individualized coaching with appropriate resources as needed
To ensure accessibility and flexibility for patients, some duties may be conducted through virtual visits
Demonstrate empathy and understanding when interacting with patients and their caregivers
Follow established timelines and guidelines for patient interactions; ensuring consistency and quality of care
Provide timely support to patients, including phone, virtual, and in-person assistance, sometimes on short notice or outside normal business hours (including weekends and holidays)
Manage responsibilities and workload independently within your designated regional territory
Maintain open communication with Territory Managers and other cross-functional partners to ensure effective patient care and healthcare provider support
Participate in regular assessments and demonstrate ongoing learning and adoption of new SOP changes
Manage administrative tasks in a timely and efficient manner, including but not limited to:
Documentation in customer relationship management (CRM) system
Expense reporting
Equipment inventory management
Ongoing trainings, assessments, and other regulatory tasks
Regular travel by vehicle and air to support patient care and service needs
Adhere to guidelines for the administration, maintenance, and cleanliness of fleet vehicle
Adapt to frequently changing business needs and schedules to ensure seamless patient support
QUALIFICATIONS/KNOWLEDGE:
Minimum Requirement:
Associate's degree with 2 to 3 years' relevant professional experience
OR
Bachelor's degree with 1 to 2 years' relevant professional experience
Experience working with oncology patients, or in a clinical or patient-facing role (e.g. medical assistant, nurse, occupational therapist, etc.) is highly preferred
Experience working in a for-profit environment preferred
Strong emotional intelligence and situational awareness
Proficiency in basic computer operations including but not limited to Microsoft Office, Outlook, file management, following test and troubleshooting procedures (experience with Concur and SAP a benefit)
Must possess a valid driver's license
Ability to dedicate approximately 60% of time to travel each week, including overnight stays, for territory management
Commercial air travel required, with potential travel outside of the assigned territory
Primary residence must be within assigned territory
Primary residence must have space to securely store patient support materials in a safe, temperature-controlled environment
Assigned territory subject to change based upon business need
Attendance at company meetings, both within and outside of the assigned territory, is required
OTHER:
Ability to lift up to 50 pounds
Ability to drive long distances
Novocure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Novocure is committed to providing an interview process that is inclusive of our applicant's needs. If you are an individual with a disability and would like to request an accommodation, please email
ABOUT NOVOCURE:
Our vision
Patient-forward: aspiring to make a difference in cancer.
Our patient-forward mission
Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy.
Our patient-forward values
- innovation
- focus
- drive
- courage
- trust
- empathy
#LI-RJ1
$36k-48k yearly est. 5d ago
Applications Support Analyst
Cathay Bank-Headquarters 4.4
Support associate job in Rosemead, CA
People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities.
Apply today!
What our team members are saying:
Video Clip 1
Video Clip 2
Video Clip 3
Learn more about us at cathaybank.com
GENERAL SUMMARY
The Applications Support Analyst position is charged with responding, resolving, and fulfilling internal Bank system support issues and requests. This position is charged with administering banking application systems and requires prior experience in application and server administration, knowledge in system interdependencies, and understanding of data sets.
ESSENTIAL FUNCTIONS
Independently analyze, troubleshoot, and document user support tickets related to banking applications systems. Ensure that support tickets are managed towards timely resolution and closure.
Collaborate with other areas within the IT department to fulfill business requests.
Perform application system maintenance such as installations, upgrades, and patching.
Resolve and fulfill requests compliant to established Service Level Agreements.
Regularly review system bulletins to ensure issues are identified, addressed, and communicated to appropriate parties timely.
Build strong client service relationships across various levels of the organization.
Ensure systems are secure through implementation of best practices and procedures, in accordance with FFIEC guidelines.
Integrate software and computer systems by analyzing and developing specifications that address business functions and workflow.
Maintain application system supports documentation on a regular basis.
Participate and contribute to scheduled Disaster Recovery exercises.
Take ownership of maintaining recurring System State updates; ensure that documentation kept are accurate and concise.
QUALIFICATIONS
Education: BS Computer Science/Engineering or equivalent work experience required.
Experience:
Minimum three years of experience in an applications support position.
Experience and knowledge of the financial/banking industry and regulatory requirements (FFIEC) preferred.
Experience with PC, Microsoft office suite, business applications, vendor applications, and vendor management preferred.
Experience in disaster recovery/application backup concepts and methods preferred.
Skills/Ability:
Ability to respond and reprioritize quickly to unexpected situations and initiate corrective action quickly.
Must be detail oriented and possess strong written and verbal communication skills.
Proven capability to effectively interface with dynamic development teams.
Strong ability to multitask and be proactive.
Ability to work independently with minimal instructions.
Customer-centric mindset
OTHER DETAILS
$33.65 - $39.90 / hour
Pay determined based on job-related knowledge, skills, experience, and location.
This position may be eligible for a discretionary bonus.
Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).
Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy.
Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.
Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster:
Poster- English
Poster- Spanish
Poster- Chinese Traditional
Poster- Chinese Simplified
Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
$33.7-39.9 hourly 5d ago
Perinatal Support Specialist
Cedar House Life Change Center 3.4
Support associate job in Bloomington, CA
Job DescriptionDescription:
Why You'll Love Us:
The staff at Cedar House is passionate and dedicated to improving the lives of those suffering from substance use disorders. They have uncompromising integrity and the ability to maintain the strictest confidentiality. We are a high-energy, enthusiastic, respectful team who values the ideas and opinions of others.
Salary range for this position is $21.00 - $26.50 / Hour.
We offer the following benefits:
Medical/Dental/Vision/Life Insurance
403b Retirement Plan Company matched at $1: $1 up to 6% of Annual Salary
Employee Assistance Plan
Vacation 2 weeks accrued per year initially, then incrementally more with longevity.
Sick Leave - 48 hours.
Holidays - 12 paid per year.
What You'll Do:
Job Summary:
Will ensure compliance with policies and procedures of Maple House Women with Children Program. Will act as a role model for participants and their children.
Job Functions:
Conduct intake with all beneficiaries, including ROIs and orientation to the program
Manage bed assignments
Maintain documentation in the beneficiary record, which includes updated case notes, discharge notes, and shift reports
Receive briefing from prior shift personnel on recent developments
Observe and report beneficiary behavior to case managers and document in the beneficiary chart as well as shift report in EHR
Ensure beneficiaries attend all meetings and groups if physically able
Conduct walk-throughs of facility and beneficiary rooms every 30 minutes and provide documentation of walk-throughs during 3rd shift
Facilitate Mommy and Me groups with beneficiaries
Oversee the self-administration of medication
Answer telephones.
Provide transportation of beneficiaries as needed.
Driving Requirements:
Hold a valid California Driver's License
Four years of driving experience
Must be at least 21 years of age
No more than one at-fault accidents in the last three years
No more than three moving violations in the last three years
No major violation in the last 3 years
Assist with childcare.
Provide quality service to clients as required by Cedar House Life Change Center, State, and County Requirements.
Maintain timely and reliable attendance.
Perform life-saving measures when needed to protect the lives of Cedar House clients and employees.
Perform other duties as assigned or required.
Requirements:
What You'll Bring:
Experience:
Be registered upon hire under an accredited drug and alcohol certification program, CAADE, CADTP, or CCAPP (preferred).
Education:
Completed twelve years of education or have a GED.
Enroll and complete a drug studies certificate program.
Complete continuing education and trainings as required by Cedar House, County, and State mandates.
Maintain current CPR/First Aid/AED.
Knowledge/Skills/Abilities:
Knowledgeable of Confidentiality laws, policies, and procedures.
Knowledgeable about referral procedures.
Knowledge of assessments, CalOMs forms, and consent forms.
Must understand the nature of alcohol/drug addiction and the recovery process.
Ability to address stressful situations in a calm manner and be able to communicate in a positive way.
Ability to work with diverse groups of people.
Resourcefulness and strong problem-solving skills.
Uncompromising integrity and ability to maintain the strictest confidentiality.
Champions the mission, culture, and objectives of the organization.
Demonstrates value and respect for all employees and clients.
High energy and enthusiasm.
Performs effectively as a team player.
Values the ideas and opinions of others and routinely collects their input as part of the decision-making process.
PHYSICAL REQUIREMENTS
The physical requirements described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable Individuals with disabilities to perform these functions.
While performing the duties of this job, the employee must be able to remain in a stationary position 50% of the time. They will also need to move around inside the office occasionally to access filing cabinets, office machinery, medical supplies, etc. The employee must be capable of operating a computer and other productivity machinery. There may be occasions where the employee needs to climb up or down a ladder or equipment and position themselves to maintain files in file cabinets and necessary medical supplies. It is essential for the employee to communicate information and ideas clearly so that others can understand. They must also be able to provide accurate information in these situations. The employee should be able to observe details at close range and occasionally move boxes weighing up to 40 pounds (individually) for various reasons. Additionally, the employee may need to work around or be exposed to outdoor weather conditions.
WORKING ENVIRONMENT
The work environment characteristics described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable Individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is not exposed to weather conditions.
The noise level in the work environment is usually moderate.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
$21-26.5 hourly 25d ago
Support Associate
Tory Burch 4.9
Support associate job in Costa Mesa, CA
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.
Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.
You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!
Life @ToryBurch is Special Because:
When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry.
Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
We have the best team in the world and believe in paying competitively and rewarding high performance.
Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers.
We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way
We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.
This Role is Tailor-Made for You Because:
You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus!
A Day in the Life:
The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence.
To Land This Role:
One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus
Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
Occasional overnight travel may be required
Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time
Why You'll Want to Join Our Team:
Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us!
How We Work Together
Adaptable - We change before we have to
Entrepreneurial - We own it
Collaborative - There's no “I” in Tory
Client & Brand Focused - We put ourselves in Tory's shoes
Live the Values - We show up for each other
Functional Expertise - We're constantly learning and growing
#TeamTory Values
We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.
Compensation Range
The compensation range for this position is 17.00 USD - 20.00 USD. Our offer will be based on your relevant experience and work location.
Benefits Information
We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours.
Equal Employment Opportunity Statement
Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.
Disability Accommodation
Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
$28k-34k yearly est. Auto-Apply 60d+ ago
Retail Support Associate
Rocket Stores
Support associate job in San Bernardino, CA
As a Retail SupportAssociate you will be eligible for;
90 Day Performance-Based Increase
Referral Bonus
Flexible Schedules
Excellent Employee discount
Progressive Career Development
The Retail SupportAssociate (RSA) at United Pacific assists in the daily operations of the store, ensuring a safe customer-focused, and clean environment. Duties include cleaning, merchandising, stocking, and food preparation. You will report to the Store Manager and follow United Pacific policies and procedures. The Retail SupportAssociate is a Part-Time only position.
Qualifications Include:
Must be at least 18 years of age.
A High School diploma or GED is preferred but not required.
Ability to communicate effectively in English, both verbally and written.
Must be able to work irregular shifts, including weekends, overnight shifts, and holidays
Ability to stand and/or walk for at least 8 hours
Ability to lift and carry up to 20 lbs. and occasionally climb ladders.
Work both indoors and outdoors, with flexibility for physical tasks.
$35k-63k yearly est. 2d ago
Operations Support Associate Full-Time & Part-Time
Big Bear Retreat Center 4.2
Support associate job in Big Bear Lake, CA
Job Description
The Operations SupportAssociate is responsible for ensuring the guest experience for each retreat is exceptional and aligned with our mission at Big Bear Retreat Center (BBRC). You are a nurturer by nature, eager to help and ensure guests have everything they need to feel safe, comfortable and present at our center. You are as comfortable taking registrations, assisting guests, the kitchen and housekeeping for a seamless experience You are service- and safety-minded to the core, and graceful under pressure.
This role coordinates directly with the Operations team to ensure a smooth retreat, from arrival to departure, and to ensure the campus and accommodations are prepped and ready to go. This role requires attention to detail, teamwork, communication and grace under pressure.
Compensation Range: $20 - $25 per hour, depending on experience and qualifications.
Housing may be available.
BBRC Overview
Big Bear Retreat Center (BBRC) is a retreat destination located on +/-100 acres in the San Bernardino National Forest - and bordering 800 acres of protected forest. Founded in 2018, BBRC was envisioned as a Southern California meditation residential retreat destination. Our main offerings continue to be silent meditation retreats, but part of BBRC's mission also includes providing retreat space for other groups, with a focus on being an accessible center to people who may not otherwise experience retreats.
BBRC offers meditation, dharma, and respite retreats, as well as non-meditation retreats for other mission aligned organizations and individuals. BBRC has collaborated with partners to provide inclusive meditation retreats including the first residential transgender and gender expansive retreat, Spanish language retreat, Black Women's retreat, teens of color retreat, and more. Big Bear Retreat Center has also partnered with or hosted non-profit and social justice organizations across Southern California.
Big Bear Retreat Center is located a 2.5-hour drive from Los Angeles, nestled in the ancient Juniper forests of the San Bernardino Mountains at a 7,000-foot elevation (four mountain seasons) near the town of Big Bear Lake.
BBRC Mission
Big Bear Retreat Center is a residential retreat center that provides space for mindfulness, respite, and healing to foster individual and collective transformation and illuminate our connection with nature, one another, and society.
BBRC Vision
Big Bear Retreat Center provides quality hospitality and care in a beautiful natural setting to foster connection, build community, and shape positive social change. We engage across world views, practices, and backgrounds to cultivate generations of leaders and change makers that promote greater compassion, equity, and justice in the world. One retreat at a time.
Role and Responsibilities:
Registrar:
Assists with guest check-in/registration and check-out.
Helps to post schedules and retreat information.
Assists with online registration and roomchart preparations, as needed.
Communications:
Coordinates and communicates with the operations team for all preparatory guest needs, requests and special arrangements: kitchen, housekeeping, facilities.
Coordinates closely with the Program Production Coordinator and Guest Services Manager to understand group needs and shares guest reports as needed.
Guest Experience:
Assists housekeeping with campus flips and ensures all cabin details are seen to with a focus on cleanliness, safety and accessibility.
Participates in pre-arrival facilities inspections and resets in advance of group arrival.
Considers continual improvements of the property and logistics of retreats.
Ensures that offsite houses are guest ready and details are seen to for arrival, post check and assist in cleaning upon departure
Manages dining area snack table and beverage station stocking,and cleanliness.
Supports the kitchen staff as needed, helping with dishes and re-stocking
Admin:
Tracks supplies in off site homes and housekeeping storage.
Inventories and orders housekeeping supplies, makes recommendations of sustainable, eco-friendly upgrades
Inventories and orders guest snacks, juices and supplies
Inventories and manages honor store restocking
Role Requirements:
1+ years of experience in hospitality / guest services
Strong skills in working with computers and software registration systems, including proficiency in Google / Microsoft Office Suite
Professional communication skills-in person and online, verbal and written
Calm response in busy situations, effective in conflict management and decision-making
Proactive by nature, detail-oriented and good at anticipating needs in various situations
Very strong organizational, administration and time management skills
Ability to work in a collaborative team environment
Positive approach to supervision of others and relationship building
A sincere interest in supporting guests in an inclusive and equitable environment for all
Service-oriented and a proactive problem solver
Completes tasks thoroughly and with excellence
Works primarily on campus from staff office, to establish on-land presence
Flexible work schedule: typically 5 days a week, but will vary depending on retreats.
Preferred Skills and Experience:
Ability to speak a second language is helpful
Experience with health, safety, and emergency management issues
Experience with working in remote environments and/or retreat center environments
Experience managing events during COVID-19 and navigating safety protocols
Employee may experience the following physical demands for extended periods of time:
Sitting, standing, walking
Working at a computer or on calls
Bending, reaching, kneeling
Driving golf cart
Big Bear Retreat Center is an equal opportunity employer. At BBRC we celebrate diversity and are committed to creating an inclusive environment for all.
Qualified candidates who self-identify as a Black Indigenous Person of Color (BIPOC) and/or are part of the LGBTQI community are especially encouraged to apply.
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$20-25 hourly 26d ago
Operations Support Associate
Maersk 4.7
Support associate job in Santa Fe Springs, CA
About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you!
Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.
The Operations SupportAssociate is responsible for providing administrative support to multi-shift terminal operations. This position is a point of contact for processing and verifying shipment documentation, tracking incoming freight and preparing packages for shipments. Primary role is to support for shipment of inbound and outbound freight.
Responsible for execution of workplan. Responsible for all functions from freight move in yard to outbound.
Key Responsibilities:
Verifies accuracy of inbound and outbound documentation.
Tracks incoming containers and provide support to resolve issues as necessary.
Prepares document packages for shipments using windows-based shipping systems.
Coordinates documentation for incoming freight to ensure swift movement of cargo accuracy.
Builds outbound manifests and prepares paperwork for shipments
Solve any issues that impact inventory accuracy
Supports Yard department with gate activities, equipment reconciliation reporting and equipment management, as needed
Support Customer Service department with systematic data entry
Posting production systemically.
Receipt confirmation in system - (triggers financial action for some customers.)
Performs job related duties as specified by management
Company Benefits:
Medical
Dental
Vision
401k + Company Match
Employee Assistance Program
Paid Time Off
Flexible Work Schedules (when possible)
And more!
Pay Range:
$18.50-$22.00
*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
$18.5-22 hourly Auto-Apply 60d+ ago
Patient Support Associate / Medical Receptionist
Serve The People 3.8
Support associate job in Santa Ana, CA
Job DescriptionDescription:
The Front Desk Patient Services Associate (PSA) is responsible for providing essential administrative and clerical support to the Health Center. This role involves managing patient and provider inquiries, scheduling appointments, verifying patient information, and collecting and recording data. The Front Desk PSA also maintains and updates patient records and files, ensuring accurate documentation, and plays a key role in facilitating seamless patient care by supporting the day-to-day operations of the health center. The following statements for this position reflect only some specific responsibilities and are considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all duties required that may be inherent in the position:
Works cooperatively with any triage nurse to assure that the clinician sees patients as quickly as possible.
Accurately schedules for assigned clinicians, ensuring that schedule reflects appropriate clinician and effective use of clinical hours.
Monitors no-shows/cancellations for available slots where walk-ins or add-ons can be placed.
Pre-registers all patients for assigned clinicians, asking and recording answers to all pre-registration questions.
Deletes the day's cancellations from the computer.
Greets patients and visitors in a prompt, courteous, and helpful manner.
Attaches all appropriate paperwork such as financial assistance forms and POS reports to encounter forms.
Performs financial transactions at the time of the visit, including collecting all co-payments and keeping record of unpaid amounts.
Assists patients in obtaining records from other facilities, including getting appropriate signatures on medical records release forms.
Performs financial transactions at the time of the visit, including collecting all co-payments and keeping record of unpaid amounts.
Accurately closes the day and balances cash bag and prepares for next day's clinic.
Answers telephones, handling calls as needed and taking messages when appropriate.
Maintains appropriate boundaries concerning medical advice, patient triage and priority of communication to clinicians; refers calls to the triage nurse for all issues outside of routine appointments, refill requests or test result messages.
Evaluate financial status of all patients and assist patients with enrollment applications.
Determine patient eligibility for appropriate programs.
Follow up on all pending applications to ensure enrollment process is completed.
Communicates frequently with the clinical team regarding patient requests, scheduling issues or other aspects of duties.
Effectively maintains and protects the confidentiality of all medical records and patient information and reports any safety hazards.
Attend seminars and trainings to maintain current knowledge or financial programs.
Maintain accuracy of patient demographics and financial information in PMS.
Alerts Lead Visit Coordinator or designated person to needed supplies/equipment.
Fosters an environment that promotes trust and cooperation among all staff of STP.
Enforces clinic policies and procedures to ensure that the principles of STP are implemented.
Maintains confidentiality of all patient and employee information to all except designated employees.
Informs CMO of matters of general interest and problem areas as such are determined or discovered.
Adhere to HIPAA regulations and other relevant laws to protect patient privacy and confidentiality in all communications.
Perform other duties as assigned by the executive leadership and administration.
Requirements:
High school diploma required or equivalent
Basic computer literacy
Electronic Medical Record system experience (ECW preferred)
Experience working with patient registration procedures
Basic knowledge of medical terminology preferred
Basic arithmetic skills
High level of skill in maintaining calm, professional, courteous and helpful demeanor in times of pressure and stress.
Skill in making appropriate decisions to benefit patients and meet company objectives.
Ability to prioritize work and complete it on a timely basis with minimal supervision.
Ability to follow procedures.
Displays sensitivity in a multicultural environment.
$29k-40k yearly est. 8d ago
Encompass Support Specialist
JMAC Lending 3.8
Support associate job in Costa Mesa, CA
At JMAC Lending, we pride ourselves on over 25 years of dedicated service. Our mission is to provide exceptional support and innovative solutions that empower our partners to thrive. We're not just about meeting today's market demands; we aim to be the preferred lender that clients turn to again and again. Our talented team boasts impressive credentials, continuously enhancing their skills through ongoing education, ensuring a perfect blend of knowledge and experience. Built on a foundation of the highest ethical standards, we are committed to delivering competitive product pricing with efficiency and precision for wholesale and correspondent lending.
The Opportunity:
The Encompass Support Specialist plays a pivotal role in providing comprehensive support and administration for the company's loan origination system and its integrations. This position demands a solid understanding of the loan origination workflow and the various operational roles involved in it. By equipping users with the necessary tools and insights, they empower them to excel in their responsibilities through the effective utilization of mortgage applications.
This is a Full-Time/Hybrid opportunity offering competitive pay ranging from $64,000 to 76,000 annually.
Key Responsibilities:
Applications Support Ticket Tier I
Deliver top-notch first-level application support via phone, email, and face-to-face interactions.
Efficiently prioritize and escalate issues to guarantee swift resolution times. The applications you'll work with include Encompass, Lenderprice, Mercury, Salesforce, Hubspot, Corelogic, Fannie Mae, Freddie Mac, and other relevant mortgage systems.
Troubleshoot and resolve internal support issues promptly, escalating to the software vendor when necessary.
Uphold established SLA commitments for all inquiries.
Maintain meticulous and detailed records of problems and solutions within our systems.
Provide technical support in the creation of processes and workflows.
Conduct training sessions and create documentation for internal staff.
Be prepared to take on additional related responsibilities as needed.
Loan Systems Administrator
Take charge of overseeing Loan Origination systems and nurturing our partnerships with integration services.
Facilitate seamless integrations with third-party services.
Diagnose and resolve system bugs effectively while collaborating with vendors; ensure thorough vendor management for bug fixes and improvements.
Collaborate closely with the IT/Apps team on enhancing, upgrading, applying patches, and conducting validation testing for software applications or new features.
Work closely with IT/Apps to streamline process improvements and implement change requests from operations and administrative leadership.
Apps User Provisioning
Manage the entire employee mortgage application process, from provisioning to deprovisioning.
Oversee User Account Lifecycle management, including granting access rights, conducting reviews and updates, and handling deactivation.
Set up and manage user accounts, access levels, roles, licenses, permissions, and application settings to streamline onboarding and offboarding.
Project Assistant
Collaborate closely with Project Managers to help keep projects on track and ensure timely delivery of all objectives.
Support the Apps/IT team in the seamless implementation of software solutions and managing changes within projects.
Requirements
More than 2 years of experience in technology within the Mortgage industry.
Experience with Encompass Administration is a plus.
A natural problem-solver with a knack for identifying challenges and implementing effective solutions.
Ability to work autonomously while exercising sound judgment with minimal supervision.
Exceptional skills in organization, prioritization, and maintaining focus on deadlines.
Outstanding verbal and written communication skills, capable of presenting complex concepts clearly and succinctly to both technical and non-technical audiences.
Commitment to delivering excellent customer service, especially in handling urgent, time-sensitive matters.
Strong aptitude for process implementation and documentation.
Benefits
Comprehensive Health Care Plan (including Medical, Dental, and Vision)
Life Insurance options (Basic, Voluntary, and AD&D)
Generous Paid Time Off for Vacation and Holidays
Retirement Savings Plan (401k)
Short Term and Long Term Disability coverage
Support for Family Leave
Access to Wellness Resources
JMAC Lending, Inc. is an Equal Employment Employer. We are committed to workforce diversity. Qualified applicants will receive consideration without regards to age, race, religion, sex, sexual orientation, gender identity or national origin.
DISCLAIMER: JMAC Lending is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
$64k-76k yearly Auto-Apply 33d ago
Senior AV Production Support Technician-Burbank, CA
One Diversified, LLC
Support associate job in Irvine, CA
How You'll Contribute: We are seeking a skilled and reliable AV Production Support Technician to provide technical support for internal corporate events, including town halls, executive meetings, webinars, and hybrid events. The ideal candidate will have hands-on experience with AV systems, live event production, and troubleshooting in a fast-paced corporate environment.
This position provides technical and operational support of audio-visual equipment and systems located within the following types of environments: Business/corporate offices, single and divisible conference rooms, training rooms, collaboration rooms, and open areas (digital signage).
This position will also serve as the on-site liaison between the client, Diversified, and the other members of the on-site team.
The Support Services Technician will be required to be on site Monday-Friday for eight (8) hours per day. Typical daily schedule will be 8am - 5pm. These hours may be adjusted based on meeting and event needs, including earlier starts, later end times, and overtime will be required.
Diversified provides financial support and paid time for continued education leading to industry certifications and employee career development.
What You'll Do:
The job responsibilities of the Audio-Visual Support Services Technician include the following:
Set up, operate, and break down AV equipment for live and hybrid events.
Provide technical support for video conferencing platforms (e.g., Zoom, Microsoft Teams, Webex).
Operate cameras, switchers, microphones, projectors, and audio mixers.
Collaborate with internal stakeholders and external vendors to ensure seamless event execution.
Troubleshoot AV issues in real-time during events.
Maintain and inventory AV equipment.
Support pre-event testing and rehearsals.
Exercising advanced technical skill level abilities to perform routine maintenance of advanced AV/technology related systems - including preventive maintenance, troubleshooting and break/fix repair of faulty systems and equipment.
Act as the liaison between the on-site team and Diversified Service management.
Oversight for planning and implementation of process improvement principles required to maintain AV technologies in critical areas such as training rooms, video walls, meeting rooms, conference rooms, and AV spaces.
Support executive level meetings with tasks such as meeting start up, monitoring, and active troubleshooting.
Oversee repair and service of all AV equipment while planning and implementing improvements in AV equipment. Act as the technical escalation point for all AV equipment and related issues.
Work with the client team in the scheduling of meetings, and preparation of meeting room accommodations for end-users.
Daily/weekly room sweep scheduling and execution, with reporting to the client to ensure equipment and customized space functionality is optimized and ready for use.
Quarterly preventative maintenance of rooms at the designated client site.
Identify defective or failed equipment and take ownership to resolution. Provide support for troubleshooting and maintenance of AV/multi-media systems. Provide problem identification, diagnosis and resolution of problems pertaining to medium to high complexity AV/multi-media systems.
Interface with equipment manufacturers, developers, engineers, and project managers on the client's behalf to provide resolutions for highly complex systems.
Conduct safe and correct diagnosis of faults - including removal, repair, tests, implementation, and operation of all aspects of audio visual, video conference, display and presentation technologies.
Manage the daily activities of configuration and operation of AV/multi-media systems.
Participate in and drive continuous improvement activities across AV technologies and collaborate with client to improve/evolve technology solutions.
Provide assistance to users in accessing, using, and diagnosing AV/multi-media systems.
Track, update, and report on AV ticket issues and support requests - showing progress as reported issues transfer from initial reporting date/time through final resolution date/time. Provide regular reporting of current and historical analytical data to meet measured client metrics.
Interface with client executive and "C" level personnel in a highly professional manner.
Ensure compliance with client HR and Labor regulations, benefits, PTO, safety rules, etc.
Collaborate with local Service management concerning actions, including but not limited to end-user provided training.
Communicate effectively with clients to ensure that all technical issues are resolved promptly and satisfactorily.
Participate, as needed, in Client escalations/analysis requests.
Follow all safety procedures and always adhere to the customer's security and confidentiality policies.
Communicate effectively with the client and Diversified remote team to inform the ticket resolution progress.
Required to attend client team AV meetings regularly, and collaborate effectively with their internal AV engineering team
Ability to find creative in the moment solutions to break fix problems, so meetings can continue to operate while searching for a long term solution
What You'll Bring:
Education & Certifications:
HS Diploma/ GED
Required Skills/Qualifications:
5+ years of experience in AV production and enterprise level AV support
CTS certification from AVIXA and/or manufacturer certifications (QSC, Cisco, Clear One, Crestron, Extron, etc.)
Proficiency with AV hardware (e.g., PTZ cameras, audio mixers, video switchers).
Experience with video conferencing platforms and streaming tools.
Familiarity with corporate environments and executive-level support.
Excellent communication and customer service skills.
Experience with hybrid event platforms and webinar production.
Knowledge of AV over IP systems and digital signage.
Competencies in AutoCAD / Visio adequate to read drawings for rack layout & cabling
Experience conducting site surveys; constructing racks; pulling cable; installing projectors & sub-mounts; crimping / punch-down connections
Competencies in Video Conferencing products (Cisco preference)
Competencies in QSC control systems (trouble shooting, basic communication concepts and protocols)
Competencies in Crestron and Extron control systems (trouble shooting, basic communication concepts and protocols)
Basic wiring skills
Experience testing and troubleshooting complex AV systems, as well as strong knowledge of proper equipment rack wiring standards and event best practices
Experience with major industry manufacturers including QSC, Crestron, Extron, Cisco, Microsoft, Biamp, Shure, and/or Poly
Experience with Advanced AV Signal Flow Diagramming and Advanced Troubleshooting
Knowledge of signal flow for: audio, video, control systems, lighting, networking, access control, phone systems, and camera systems
General proficiency with computers and specialized software applications specific to the AV industry (i.e. Crestron; the use of programs such as MS Excel, Outlook, Project, Word)
Must present well as client facing and working with high level executives within high pressure meeting situations
Proactive personality when it comes to finding issues, staying busy, and supporting the onsite clients
If taking public transit, you will still be responsible for arriving at work at your designated start time. Ensure you have reliable backup transportation if necessary.
Must be able to stand, kneel and/or crouch for long periods of time
Must be able to work in high places, as well as small, cramped places
Must be able to work in hot humid places, as well as cold places
Must be able to properly use hand/power tools, ladders, and subsequent safety equipment
Must be able to lift/maneuver up to 75 lbs, use hand tools, ladder, and have the physical ability to frequently: bend, kneel, stand, and walk for extended periods of time
Must pass a background screen and drug test.
$52k-91k yearly est. 6d ago
I.T. Service Desk Specialist
San Antonio Regional Hospital 4.3
Support associate job in Upland, CA
Focus of this position is on managing the service issues reported to the Information Technology (IT) Department. Responsible for all aspects of IT Customer Support using management guidelines as resource.
MINIMUM QUALIFICATIONS
Education: High School diploma or GED required. Bachelors Degree in Computer Science and/or Business Systems is desirable.
Experience: Two years experience preferred with increasing responsibility in IT Customer Support using a Service Desk management tool.
Knowledge and Skills: Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Must be familiar with all aspects of the Microsoft Windows and Client/Server environments. Must have the ability to troubleshoot and help resolve all types of client hardware and software related problems. Have a working knowledge using Microsoft Office products such as Word, Excel, and Outlook. Knowledge of remote control tools. Knowledge of a Service Desk management tool.
Physical Requirements: Must be able to perform the essential physical requirements of the job.
PAY RANGE
$22.83 - $34.25
The posted pay range reflects the lowest to highest pay that was available for this position at the time of posting and may be subject to change. Salary offers are determined by candidate's relevant experience and skills. For per diem positions, a standard rate is used based on market data and not the candidate's individual experience.
$22.8-34.3 hourly Auto-Apply 19d ago
Servicing Support Specialist
Lentegrity
Support associate job in Irvine, CA
Join Lentegrity as a Servicing Support Specialist!
Are you detail-oriented, organized, and thrive in a fast-paced environment? At Lentegrity, we combine operational excellence with a people-first culture that values collaboration, growth, and integrity. We're looking for a Servicing Support Specialist to join our team in a hybrid role based in Foothill Ranch, CA. In this position, you'll manage critical workflows like insurance claims, bankruptcy cases, and SCRA requests, while working cross-functionally to ensure smooth operations and exceptional service.
Key Responsibilities
Manage insurance claims and settlements
Handle bankruptcy documentation and court correspondence
Investigate and respond to credit disputes via e-OSCAR
Support SCRA-related customer inquiries and documentation
Assist with payment processing and title clerk tasks
What We're Looking For
Strong written and verbal communication skills
Detail-oriented with excellent organizational abilities
Proficiency in Microsoft Word and Excel
Ability to multitask and meet deadlines
Experience with data entry, scanning, and problem-solving
Why Join Lentegrity
Internal growth and promotion opportunities
Collaborative, innovative work environment
Access to 3,500+ self-paced courses and 25,000+ learning resources
Competitive benefits: Medical/Dental/Vision, 401(K) match, EAP, Adoption Assistance, and more
Casual dress code and supportive team culture
Our Core Values
Integrity. Teamwork. Service. Consistency.
We're committed to delivering excellence to our borrowers, partners, and employees.
Job Details
Location: Hybrid - Foothill Ranch, CA
Department: Loan Servicing
Status: Non-Exempt
Pay Range: $18.65-$24.55/hr
Lentegrity is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Privacy Notice: Please take notice that Lentegrity, LLC collects certain information about our job applicants and employees. Learn more about your rights in our California Privacy Notice: ***************************************************
$18.7-24.6 hourly 4d ago
Part Time Auction Support Specialist (Manheim)
Cox Enterprises 4.4
Support associate job in Riverside, CA
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Virtual Block Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $18.17 - $27.21/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
This position ensures accurate, efficient recording of vehicle and customer information during the sale and provides administrative support to the auctioneer on sale days. The Auction Support Specialist verifies sold vehicle information for accuracy prior to completion of the transaction and obtains customer signatures as appropriate.
Key Responsibilities:
* Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights.
* Work with auctioneer virtually to verify system information accurately represents vehicle.
* Verify vehicle run order to ensure the appropriate vehicle is being keyed and sold.
* Operate monitor virtually, work with the auctioneer to review Simulcast bids.
* Provide arbitration and other vehicle announcements to support the auctioneer.
* Other duties as assigned.
Qualifications:
Minimum:
* High School Diploma/GED
* Generally, less than 2 years of experience.
Physical Requirements:
* Regularly required to stand, walk, reach, talk and hear.
* Ability to lift 1-10 pounds.
* Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
Work Environment:
* Occasional exposure to fumes, odors, and weather conditions.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$18.2-27.2 hourly Auto-Apply 28d ago
Support Associate
Tory Burch 4.9
Support associate job in Ontario, CA
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.
Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.
You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!
Life @ToryBurch is Special Because:
When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry.
Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
We have the best team in the world and believe in paying competitively and rewarding high performance.
Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers.
We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way
We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.
This Role is Tailor-Made for You Because:
You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus!
A Day in the Life:
The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence.
To Land This Role:
One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus
Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
Occasional overnight travel may be required
Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time
Why You'll Want to Join Our Team:
Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us!
How We Work Together
Adaptable - We change before we have to
Entrepreneurial - We own it
Collaborative - There's no “I” in Tory
Client & Brand Focused - We put ourselves in Tory's shoes
Live the Values - We show up for each other
Functional Expertise - We're constantly learning and growing
#TeamTory Values
We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.
Compensation Range
The compensation range for this position is 17.00 USD - 20.00 USD. Our offer will be based on your relevant experience and work location.
Benefits Information
We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours.
Equal Employment Opportunity Statement
Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.
Disability Accommodation
Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
How much does a support associate earn in Rialto, CA?
The average support associate in Rialto, CA earns between $26,000 and $83,000 annually. This compares to the national average support associate range of $26,000 to $83,000.
Average support associate salary in Rialto, CA
$47,000
What are the biggest employers of Support Associates in Rialto, CA?
The biggest employers of Support Associates in Rialto, CA are: