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  • IT Support & Technology Experience Associate

    Direct Relief 4.2company rating

    Support associate job in Santa Barbara, CA

    Summary Job Description: Direct Relief is seeking a Technology Support Associate who is passionate about computers, networking, and helping people. This role is responsible for triaging the Help Desk, supporting end-user devices, assisting with AV/meeting room technology, and ensuring staff have a smooth, secure technology experience. You do not need deep help desk experience - but you must be curious, proactive, a strong communicator, and excited to grow in IT. Key Responsibilities Help Desk & Ticket Triage Serve as the first point of contact for incoming help desk tickets. Review, categorize, and prioritize tickets based on urgency, impact, and service level expectations. Resolve common issues directly and escalate more complex cases to senior IT staff with proper documentation. Maintain accurate, clear notes within the ticketing system. Follow up proactively with users to ensure their needs are met and issues are fully resolved. Identify recurring problems and report patterns to IT leadership for continuous improvement. Support Provide friendly, professional support for desktops, laptops, mobile devices, printers, and peripherals. Assist users with account access, MFA, Microsoft 365 apps, Teams, VPN, and cloud services. Troubleshoot hardware, OS, software, and network connectivity issues. Set up and configure new devices following established IT standards (Intune enrollment, updates, baseline configuration). Collaboration & AV Technology Support Support conference room AV systems including Teams Rooms, webcams, microphones, displays, and sound systems. Help staff with meeting setup, testing, and troubleshooting audio/video issues. Assist with maintenance and documentation for AV equipment inventory. Technical Operations Support Perform basic network tasks such as cable testing, port patching, and Wi-Fi troubleshooting. Assist with device updates, inventory documentation, and asset management. Support IT-led rollouts, upgrades, and special projects as needed. Follow security, compliance, and acceptable use policies when handling user devices and accounts. Qualifications Required Fundamental understanding of PCs, operating systems, and software troubleshooting. Basic networking knowledge (IP addressing, Wi-Fi, LAN basics). Strong critical-thinking skills with the ability to break down and diagnose problems logically. Excellent interpersonal and communication skills - patient and approachable with all levels of staff. Passion for technology, learning, and continuous improvement. Preferred (Nice to Have) Experience handling a help desk queue or ticket system. Exposure to Microsoft 365, Entra ID, Intune, or similar modern IT tools. Familiarity with AV systems, Teams Rooms, or meeting technology. Basic understanding of cybersecurity best practices. Personal Attributes We Value Highly personable and empathetic when supporting non-technical users. Organized and reliable with follow-through on tasks and tickets. Enjoys solving problems and learning new technologies. Works well with a small, high-performing IT team. Professional Growth & Learning Opportunities This role provides hands-on exposure to modern enterprise IT systems, including identity management, device management, networking, cloud services, cybersecurity, and collaboration platforms. Ideal for individuals who are eager to advance into more technical roles; you will learn alongside experienced engineers and participate in real-world IT projects. The organization invests in ongoing training, mentorship, and certification pathways for those who demonstrate initiative and a desire to grow. Opportunities to work on advanced areas over time - such as system administration, cloud operations, security, automation, and network infrastructure. Must have US work authorization to be considered for role. Sponsorship not available.
    $44k-53k yearly est. Auto-Apply 30d ago
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  • Systems Support Specialist (Contingent)

    Naughty Dog 4.0company rating

    Support associate job in Santa Monica, CA

    This position is for temporary engagement through our staffing partner, DZConnex. Candidates must be authorized to work in the United States for this position. This is an onsite role in Santa Monica, CA, and requires in-person attendance five days a week. For 40 years, Naughty Dog has been crafting best-selling, critically acclaimed games that constantly push the boundaries of interactive storytelling, gameplay, and technology. Naughty Dog recently released The Last of Us Part I and The Last of Us Part II Remastered for the PS5. We're also proud to say that both games are now available for the first time on PC. We're currently busy at the kennel working on Intergalactic: The Heretic Prophet, and we'd love to find talented individuals to join us. Naughty Dog games have long been lauded for their evocative, character-driven stories and attention to detail. We are committed to innovation within our games and as such have curated some of the top creative and technically innovative minds in the industry. We welcome diverse candidates and believe that a broad range of cultural and life experiences contribute to the overall well-being and success of the studio and the titles we craft together. Naughty Dog is seeking a Systems Support Specialist to join our IT team in supporting the studio. This role is ideal for a highly organized, detail-oriented individual with a passion for operational excellence across IT support, asset management, onboarding, and project coordination. The IT Coordinator will serve as a vital connection point between teams, vendors, and users-maintaining and improving the systems and workflows that keep our infrastructure running smoothly. If you thrive on solving problems, supporting innovative technologies, streamlining processes, and collaborating with some of the most talented professionals in the industry, we'd love to hear from you! What you will do: Provide advanced technical support and resolving complex issues escalated from Tier 1 and Tier 2 support team Design, build, and configure advanced custom PC workstations, ensuring optimal performance Perform the installation, modification, and repair of hardware, software, and peripherals, including bespoke network devices, servers, and workstations Develop and maintain detailed documentation, including standard operating procedures, technical manuals, and knowledge base articles Efficiently provision new equipment and onboard/offboard users Proactively identify recurring issues and propose long-term solutions or process improvements to prevent future incidents Perform in-depth remote and on-site diagnostics, utilizing advanced troubleshooting techniques to identify and resolve intricate issues Conduct basic to complex break-fix tasks, swiftly addressing any disruptions that may impact high-priority user productivity Coordinate and execute user and server equipment relocations, ensuring minimal disruption to operations Implementation of IT projects, including system upgrades, network enhancements, and the integration of new technologies Support security initiatives, incident response, patching, anti-malware, and prevention Regularly collaborate with other IT teams and departments within PlayStation Studios Provide guidance, training and mentorship to junior staff, sharing knowledge and expertise Stay up to date with the latest industry trends, technologies, and best practices Additional responsibilities to be assigned as needed What skills you will use: Must Have 5+ years of experience in an advanced IT support role or similar capacity in a studio or enterprise environment Proven track record of resolving complex hardware, software, and network issues Proven ability to execute IT projects from conception to implementation Expert technical skills in building and configuring PCs and servers Expert knowledge of Windows 10/11 operating systems Exceptional client-facing and communication skills, with experience providing white glove service to executives and VIP visitors Expertise in Microsoft Office 365, including Teams, OneDrive, and SharePoint Excellent problem-solving and analytical skills In-depth knowledge of Microsoft Windows Administration tools: Active Directory, DHCP, DNS, Group Policy, Bitlocker Experience with scripting languages such as Python, Bash, and Powershell Solid understanding of A/V systems, live streaming hardware and software, and advanced multimedia tools Familiar with various operating systems including Linux, Mac OS, Windows Server, and virtualized environments Familiar with basic cybersecurity & privacy principles Familiar with cloud systems such as AWS, Azure, and related technologies Exhibits consistent high-quality work, effective teamwork, responsibility, and efficiency Able to articulate complex issues and their broader implications, consistently presenting multiple viable solutions Bonus Skills: Proficiency in additional software tools, such as JIRA, Confluence, Wireshark, Visual Studio, Pro Tools, and Adobe Suite Experience with automation such as Ansible, Jenkins, or other infrastructure as code platforms Familiarity with gaming systems, particularly Sony PlayStation hardware, software interfaces, and peripherals Knowledge of advanced server management, including Linux server environments and cloud-based systems Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights. At SIE, working with our partners, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more. The estimated base pay range for this role is listed below, this is an hourly rate.$41-$45 USD
    $66k-92k yearly est. Auto-Apply 10d ago
  • PT Support Associate-2

    Tory Burch 4.9company rating

    Support associate job in Camarillo, CA

    We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. Our culture is welcoming and inclusive -- everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding high performance. Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers. We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made for You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day in the Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence. To Land This Role: One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts Occasional overnight travel may be required Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Why You'll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together Adaptable - We change before we have to Entrepreneurial - We own it Collaborative - There's no “I” in Tory Client & Brand Focused - We put ourselves in Tory's shoes Live the Values - We show up for each other Functional Expertise - We're constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 17.00 USD - 20.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. Equal Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
    $28k-34k yearly est. Auto-Apply 60d+ ago
  • IT Systems Support Specialist

    Shield Healthcare 4.4company rating

    Support associate job in Santa Clarita, CA

    Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of consumers and the caregiving community while maintaining a 99% overall customer satisfaction rating. Over the years, Shield HealthCare has expanded nationally with current service locations in California, Colorado, Illinois, Ohio, Texas and Washington. Shield HealthCare is looking for an IT Systems Support Specialist to play a dual role in performing limited AS400 administrator functions and serving on the Shield IT Help Desk team solving customer problems and providing solutions to their needs. Requires 4+ years' experience with AS400 tasks and processes and 4+ years of hands-on Help Desk experience in a Windows environment interacting directly or via phone with internal business customers. This role has primary responsibility for performing and documenting daily AS400-related activities, escalating to Tier 3 Support when necessary. Across the full tech stack, troubleshoot and solve simple to complex issues, provision equipment and access, coordinate with IT Security, manage incident tickets and service requests, provide corporate outage and status communications, and help ensure seamless IT operations. This role is crucial to maintaining our high standards of customer service and technical excellence. This is an on-site position in Valencia, CA. JOB RESPONSIBILITIES: AS400-Specific: Perform routine AS400 processes such as daily, weekly, and monthly backups including tape rotation. Ensure tapes are loaded and rotated internally and externally per company policy. Upon request, acquire and prepare tapes for data recovery. Support onsite and vendor resources when applying patches and upgrades or troubleshooting / addressing Mimix-related upgrades or issues. Perform, monitor, and support Magellan 30-1 and MediCal 40-1 transmissions. Provide on-demand reports Set up file permissions and monitoring by L-Par. Set up account permissions and perform table maintenance for access types Monitor scheduling and submitting of jobs Other AS400-support tasks as required by management All Other Supported Platforms / Solutions: Provide Tier 1 and Tier 2 level support for all end users including hardware, software, and access. Assist users with system lockouts, onboarding and offboarding processes, including deploying and collecting hardware as needed. Diagnose & document complex technical problems escalated from Level 1 support. Assist with the installation, configuration, and maintenance of computer systems and peripherals. Manage user accounts, permissions, and access rights across various systems. Build and maintain knowledge of all user-facing systems to ensure a high level of support. Maintain and perform system updates, patches, and software installations. Document and track support requests and resolutions using the Fresh Service ticketing system. Collaborate with other IT team members to identify and implement solutions to recurring issues. Responsible for maintaining currency of Help Desk ticketing system and ensuring timely closure of all incidents and service requests, including performing root cause analysis. Build proficiency in Fresh Service reporting and host rotating weekly Help Desk metrics reviews. Be inquisitive and actively participate during these reviews in problem identification and resolution brainstorming - we want your opinion! Monitor and test all conference room components and functionalities at all sites on a frequent basis. Maintain mobility device currency for OS and security updates via MDM services, including upgrades. QUALIFICATIONS: Requires 4+ years' hands-on experience with AS400 tasks and processes as defined in Accountabilities. This time can be concurrent with years of support for Windows-based solutions. 4 years' experience performing support for Help Desk Windows PC related issues including, but not limited to system installation, configuration, communication, maintenance upgrade and replacement. Strong knowledge of PCs running Windows 11, MS Office O365, Microsoft Exchange, Basic Networking, and other applications. Strong problem-solving skills on Windows applications, remote connectivity issues, and Single Sign-On. Ability to work independently and as part of a team. Practical problem solving and solid troubleshooting skills are a must. Ability to handle multiple tasks in a fast-paced environment. Works well with others in a team-oriented environment. Excellent communication and white glove customer service skills. Detail oriented in documentation and record keeping, ensuring information is accurate and up to date. Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) are a plus. SALARY & BENEFITS: $27-32/hour Medical, Dental and Vision (Eligible first day of employment) Flexible Spending Account Life & Disability Insurance 401(k) with Company Match Vacation and Sick Days Paid Holidays Education Assistance Employee Referral Program Career-minded individuals will find our business challenging and our reputation for excellence just one of the rewards we have to offer. To further enhance this tradition of excellence, our employees participate in continuous training and development programs in a variety of disciplines.
    $27-32 hourly Auto-Apply 3d ago
  • Caregiver Needed: Support for an Adult Client - Santa Rosa Valley, CA

    Herewith Caregivers

    Support associate job in Camarillo, CA

    Job DescriptionCaregiver Needed: Support for an Adult Client - Santa Rosa Valley, CA We're seeking a kind, dependable caregiver to support a client in Santa Rosa Valley, California (93012) who needs part-time assistance and friendly companionship. Care Needs: Transportation to appointments and errands Running errands (groceries, prescriptions, etc.) Meal preparation Companionship and meaningful conversation Schedule: - 10 hours per week (no more than 4 hours per day) - Flexible days and times Requirements: Must have own transportation and valid driver's license If you're caring, reliable, and enjoy bringing comfort and connection to others, we'd love to hear from you! Hiring info: We're looking for private helpers/ caregivers for clients on Herewith, a free online platform that makes getting hired and paid as a private caregiver fast and easy. Here's what we provide: ✔️ Free background checks for all applicants ✔️ A professional helper profile to apply for jobs easily ✔️ Real-time job notifications for opportunities in your area ✔️ Convenient mobile app (Helper: Jobs on Herewith) to manage your clients, hours, and payments Once your Herewith helpers profile is set up, you'll receive instant notifications for new job postings and have the flexibility to apply with just one tap. Plus, be the first to take advantage of one-time tasks, a new way to make money helping others. Get started today and make a meaningful impact in your community! Learn more about Herewith at *****************************
    $36k-53k yearly est. 20d ago
  • Support Specialist

    Lancesoft 4.5company rating

    Support associate job in Santa Monica, CA

    Provide support by diagnosing and solving hardware or software issues and troubleshooting technology. Talking clients through a series of actions, either face-to-face, via telephone or via remote support tools, to help resolve issues or configure systems Configuring new hardware for employees Follow standard procedures and written instructions to repair issues or set up computer systems Ability to work cross functional with the Global Service Desk team to help provide support locally To carry out any other reasonable instruction as directed by the Support Tech Manager. Must have 3-5 years of experience in an IT Support or Help Desk Role Strong Mac and PC hardware troubleshooting and deployment skills Strong software application installation/troubleshooting skills Familiarity with installing and supporting various third-party software Understanding of basic networking and network troubleshooting Familiarity with AV and video conferencing standards, practices, and technology Working knowledge of ServiceNow Top skills: Help desk experience, Mac and PC troubleshooting experience, ServiceNow experience, JAMF/SCCM experience. Office 365
    $77k-114k yearly est. 39d ago
  • Client Support Specialist

    American Riviera Bank

    Support associate job in Santa Barbara, CA

    The Client Support Specialist is responsible for performing a full range of customer service-oriented telephone and e-mail support activities for customers and Bank personnel; handling incoming calls; providing immediate answers to basic questions regarding accounts; actively listening, troubleshooting and resolving customer questions or concerns; identifying to complete banking transactions, and to escalate unresolved customer issues to the appropriate manager/department. Duties & Responsibilities: Provides basic support to Bank customers by phone or email as directed or where service or assistance is needed; demonstrates superior customer service with appropriate follow-through with involved customers and employees. Greets customers professionally; responds to phone and email inquiries of a specific or general nature; determines appropriate response or direction for the caller or email. Handles large numbers of incoming calls; Provides accurate, valid and complete information by using the right methods/resources. Resolves customer concerns, problems and discrepancies by clarifying issues within given authority; researches and explores answers and alternative solutions; reconciles accounts; enters corrections; reverses customer fees/charges with the concurrence of Bank management; identifies and escalates unresolved issues to the Senior CSS, CSM, and manager/department. Performs various operational duties; processes account balance or transfer requests, stop payment orders, changes of address, resets online banking passwords, Zelle, Apple Pay, and other such customer requests or authorizations based upon proper customer identification, authorization, and approval. Reviews various reports, prepares correspondence such as internal emails to customers. Identifying opportunities and referring to appropriate departments. Assists in special projects for the department as directed. Inputs call and email information accurately and efficiently in the Service Desk for tracking. Attend various product knowledge and customer service training presentations. Maintains a proficient knowledge of all applicable banking rules and regulations. Assumes responsibility for various department functions in the absence of staff members or in overload situations. General: Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for your own actions. Completes administrative tasks correctly and on time; supports the Bank's goals and values; benefits the Bank through outside activities. Complies with all applicable OSHA safety standards, including: Read the workplace safety and health poster at the jobsite. Reports on any hazardous conditions to their manager and/or HR Reports any job-related injury or illness to their manager and/or HR and seeks treatment promptly. Compliance Complies with all bank policies and procedures and all applicable government regulations including, but not limited to [fill in based on job responsibilities] regulations, staying current and knowledgeable of all policies, procedures and regulations related to the job functions and completing all assigned training on time, requesting additional training as needed to be proficient in all job responsibilities; cooperating with internal and external auditors and bank examiners by providing full cooperation and timely delivery of requested documentation and information; and reporting concerns about compliance to the Compliance Officer to enable prompt remediation. Complies with Bank policies and procedures relating to the Bank Secrecy Act (BSA), and Anti Money Laundering (AML) and Office of Foreign Asset Control (OFAC) guidance. Report suspicious activity to the BSA Department through a Suspicious Incident Report (SIR). Adheres to privacy and information security policies and ensure all sensitive internal and external customer information is properly secured and safeguarded. Use secure methods delivering clients and/or confidential data by email. Demonstrates knowledge of and adherence to Equal Employment Opportunity (EEO) policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action. Qualifications: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. High school diploma or general education degree (GED); one or more years related experience and/or training: or the equivalent combination of education and experience. Work related experience should consist of call center or customer service support duties in a financial institution or business environment. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Exceptional listening, verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, write reports, correspondence and procedures, speak clearly to customers and employees. Courteous and professional social skills to converse with customers in a business environment and a pleasant, clear speaking voice. Basic experience, knowledge and training in bank operational activities, terminology and products and services. Basic knowledge of general office practices. Excellent organizational and time management skills. Skills in operating telephone system equipment and office equipment. Basic skills in computer terminal and personal computer operation; host computer system; word processing, spreadsheet and specialty software programs. Intermediate data entry and typing skills to meet production needs of the position. Basic math skills; ability to calculate interest, commissions, proportions, and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs. Strong problem-solving abilities with ability to handle stressful situations appropriately and deal with routine problems involving multiple facets and variables in non-standardized situations. Ability to work under general supervision while performing duties.
    $36k-54k yearly est. Auto-Apply 49d ago
  • Facilitation Support Specialist | Strategy Management [NSWC007012]

    Prosidian Consulting

    Support associate job in Port Hueneme, CA

    ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian provides Enterprise Service Solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital. We help forward-thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants, our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete engagements for public/private companies, defense and civilian government agencies, and non-profit organizations. Our solution-centric services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value. ProSidian clients represent a broad spectrum of Industry Sector Groups, including but not limited to -- Consumer Products, Services, And Retail | Defense And Military | Education And Academia | Emergency Services | Energy, Infrastructure, And Environment | Financial Services | Food And Agriculture | Foreign Aid / Technical Assistance | Government And Public Services | Healthcare And Life Sciences | Industrials And Commercial | Manufacturing And Operations | Non-Profit | Professional Services | Real Estate And Hospitality | Technology, Media, And Telecommunications | Transport And Logistics | etc. Learn More About ProSidian Consulting at ***************** Job Description ProSidian Seeks a Facilitation Support Specialist | Strategy Management [NSWC007012] - DPLH Est.: 960 Hrs. ST | 0 Hrs. OT on a Exempt 1099 Contract: No Overtime Pay Contract Contingent Basis Southwestern Region | ProSidian Labor Category - Junior Consultant Mid Level Professional aligned under services related to NAICS: 0 - DPLH Est.: 960 Hrs. ST | 0 Hrs. OT on a Exempt 1099 Contract: No Overtime Pay Contract Contingent Basis located CONUS - Port Hueneme, CA Across The Southwestern Region Region supporting a Port Hueneme, CA U.S. Navy Facility that ensures naval readiness through engineering, logistics, and advanced combat systems support for maritime defense. Seeking Facilitation Support Specialist candidates with relevant Defense, And Security Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Defense, And Security Sector Clients such as NSWC. This as a Contract Contingent or Contract W-2 (IRS-1099) Strategy Management Functional Area - Strategic Performance Management Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support as a Strategic Performance Management (Facilitation Support Specialist) in the Defense, And Security Industry Sector focussing on Management And Operations Solutions for clients such as Naval Surface Warfare Center Port Hueneme Division (NSWC) | NSWC PHD, Department of Defense Generally Located In CONUS - Port Hueneme, CA and across the Southwestern Region Region (Of Country/World). RESPONSIBILITIES AND DUTIES - Facilitation Support Specialist | Strategy Management [NSWC007012] Provide defense And security-related Management And Operations Solutions for Strategic Performance Management Services on behalf of The U.S. Department of the Navy, Naval Surface Warfare Center, Port Hueneme Division (NSWC PHD). These services are considered part of the ProSidian Aerospace, Defense, And Military Sector Group, with the overall focus being Aerospace, Defense, And Military (DME) Sector Group: Services And Solutions That Enable Aerospace, Defense And Military Agencies To Enhance Capabilities, Drive Transformation, Operate Sustainably, And Maintain Mission-Readiness under NAICS Code: 541611 - Administrative Management and General Management Consulting Services for The Naval Surface Warfare Center Port Hueneme Division (NSWC PHD) with service(s) also characterized as Strategic Management Services Assists facilitators in the preparation, logistics, and support of workshops and group sessions to enhance engagement and session effectiveness. Assists in planning and logistical support for workshop sessions and meetings. Provide logistical and administrative support for workshops and sessions, assist in participant engagement. Qualifications Desired Qualifications For Facilitation Support Specialist | Strategy Management [NSWC007012] (NSWC007012) Candidates: Experience in event or workshop support. Education / Experience Requirements / Qualifications Associate's degree preferred, 1+ years in event planning or support role. Skills Required Organizational skills, time management, interpersonal. Competencies Required Excellent oral and written communication skills (This employer participates in the e-Verify program). Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe). Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. All employees, in the performance of their respective responsibilities, shall conduct themselves in the highest possible standards of ethical and business conduct. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined. Employees are subject to regulatory and mandatory training requirements. These requirements will change for individuals based on their job duties or position assignment. Ancillary Details Of The Roles Employees are subject to regulatory and mandatory training requirements. These requirements will change for individuals based on their job duties or position assignment. - Standard Skills Required: Proficiency in project management methodologies and tools. | Exceptional leadership and interpersonal skills for effective team management. | Outstanding time management and prioritization abilities to meet project milestones. | Adaptability to changing project requirements and priorities | Ability to multi-task and pay close attention to detail. | Excellent analytical, organizational and time management skills | Strong communication skills, both oral and written. - EEO Statement: We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities spanning various disciplines and geographic locations, with projects that our employees plan, design, build, and operate as diverse as the needs of our clients. - Ful Time Regular VISA Sponsorship: No - We will not support sponsorship, i.e., H-1B or TN Visas for this position. U.S. Citizenship Required - You must be a United States Citizen - Background Check And Drug testing: ProSidian reserves the right to require background checks, including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, ProSidian may conduct drug testing for designated positions. Other Details Due to the sensitive nature of our work, the individuals who will be actively completing work on this contract or reviewing NSWC PHD documents related to our operations must either be cleared (Secret Fcl / Top Secret Fcl) or be able to obtain and maintain a clearance. The client is a Port Hueneme, CA U.S. Navy Facility that ensures naval readiness through engineering, logistics, and advanced combat systems support for maritime defense specializing in developing, maintaining, and troubleshooting advanced combat and weapons systems, strongly emphasizing innovation and fleet support. #TechnicalCrossCuttingJobs #Consulting #ProfessionalAnalyticalSupport #Jugaad #PokaYoke Additional Information CORE COMPETENCIES Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership - ability to guide and lead colleagues on projects and initiatives Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people Communication - ability to effectively communicate to stakeholders of all levels orally and in writing Motivation - persistent in pursuit of quality and optimal client and company solutions Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization - ability to manage projects and activity, and prioritize tasks ------------ ------------ ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public, and social sectors Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility - exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital
    $40k-66k yearly est. 60d+ ago
  • Support Specialist

    The People Concern 3.7company rating

    Support associate job in Santa Monica, CA

    Role: Support Specialist Status: Full Time, Non-Exempt (Hourly), Non-Management Schedule: Sunday-Thursday 7am-3:30pm As a Support Specialist at our shelter, you will be an essential part of our mission to provide supportive and restorative care to individuals experiencing homelessness, mental illness, and substance addiction. You will act as the first point of contact for client needs, oversee facility maintenance, and create a welcoming environment that fosters client progress. Your role involves engaging with clients, conducting facility walk-throughs, facilitating activities, and ensuring safety through crisis intervention. You will also maintain accurate documentation and work collaboratively with a dedicated team to offer comprehensive care. Essential Duties and Responsibilities: Act as the first point-of-contact for all immediate client needs and requests such as phone use, linens, water, etc. Monitor and oversee the floor including communal areas, patios, bathrooms, dorms and showers, ensuring program guidelines are upheld and that the physical site is well-maintained and safe, including general cleaning duties Be visible on the floor at all times and actively engage and welcome clients Conduct regular, thorough walk-throughs of the facility Create a supportive environment to ensure client progress towards stability Attend relevant staff meetings, trainings and retreats as scheduled Oversee client cubicle/bed area maintenance in a trauma-informed manner Facilitate a client engagement activities, such as groups or other activities Complete incident reports, update shift logs, and document in HMIS, as needed and email relevant documents/updates before the end of each shift Develop effective, trusting relationships with clients and use a client-centered approach that includes motivational interviewing, harm reduction, and trauma-informed care Intervene during crises to actively de-escalate situations, with client and staff safety in mind, using non-violent communications skills Work as part of a team to provide comprehensive, integrated care to individuals experiencing homelessness, mental illness, and substance addiction Communicate effectively, and in a timely manner, with management, peers, and clients Maintain client confidentiality at all times, while following agency, state, and HIPAA laws Other duties as assigned Qualifications: High School Diploma or GED or Equivalent Minimum one (1) year experience in related work Possess effective customer service skills and the ability to handle difficult situations Ability to work independently and think critically Ability to act in a professional manner regardless of circumstances Commitment to improving the community through empowerment and dignity Familiarity with non-violent crisis intervention Familiarity with issues faced by population served Ability to self-motivate and to appropriately organize and motivate others Computer literate; able to use computerized database system for information management Ability to work as a team member Able to obtain and maintain Food Handlers, CPR and first aid certification Demonstrate an ability to take initiative towards continued professional development Work Environment: Ability to lift 10 pounds Ability to work in all types of weather environments Ability to work with Persons Experiencing Homelessness (PEH)
    $37k-42k yearly est. 60d+ ago
  • Regional Support Specialist - Santa Monica, CA

    Anywhere Real State Inc.

    Support associate job in Santa Monica, CA

    Ready to be part of something great? We're looking for a Regional Support Specialist (RSS) to join our Coldwell Banker team. This role is the heartbeat of our offices. You'll support our agents, branch leaders, and marketing efforts in ways that help everything run more smoothly and strategically. As an RSS, you'll be based in one of our branch offices and stay closely connected with our regional support team, our Coldwell Banker Agents and Brokerage Leadership. No two days are exactly the same. Some days you'll be troubleshooting office systems or helping with scheduling. Other days you'll be working alongside agents to support their marketing, especially through social media and our in-house tools. This role is a great fit for someone who is organized, tech-savvy, loves helping people, and thrives in a busy, collaborative environment. You don't need to be a marketing expert, but you should be curious, resourceful, and open to learning. If you're looking for a role where you can grow your skills, make a real impact, and be part of a supportive team, we'd love to meet you. Responsibilities: Agent Support * Provide white-glove service for agents and clients visiting our offices, promoting the teams available to support them including Primary Services and Transaction Concierge * Support agents with any technology, process, or operationally related questions * Provide basic social media and marketing support to agents and manage office social media accounts, on-demand * Promote a friendly, inclusive office culture that reinforces our agent value proposition * Coordinate with and across other Agent Services operational teams to direct Agents on transaction related questions or issues * Collaborate with the Agent Onboarding Team to facilitate the agent onboarding process as required. Conduct comprehensive office orientation, provide training on company tools (such as MoxiWorks, Prospect Square, Listing Concierge, etc.), and introduce affiliated partners while emphasizing mutual support and collaboration Marketing Support * Utilize all internal marketing programs and support agents with execution and questions * Assist with implementing marketing strategies, including social media; be a liaison to our marketing department * Hold office support sessions for key frequently used programs * Communicate all marketing initiatives to the agents Branch Leader Support * Be the Culture Carrier for the Branch and the Region, including driving events, promoting CB Cares, and creating a community environment for Agents and Consumers * Support the Branch Manager with maintaining office promotional items, preparing for and coordinating sales meetings, leading new agent orientations, supporting office culture, and production support of social media marketing for the branch office * Assist with recognition including awards reporting, social media, sales meeting content and other activities that recognize Coldwell Banker Agent performance * Assist in the recruitment of agents, including pulling local non-affiliated Agent production reports, new Agent license data, and contact information; setting recruiting appointments and office visits. * Assist Branch Manager with the intake process for new Agents, as needed * Collaborate with the Branch Manager as they provide coaching to new agents, including support of business plan development and implementation. Offer support on business-building opportunities and address inquiries related to company tools and processes. Follow up with agents after the Branch Manager has helped them create their business plans. Serve as an accountability partner for each agent's business goals * Identify potential processes or product enhancements to be reviewed and implemented Office Organization * Greet and direct agents and clients to workspaces or conference rooms as applicable * Collaborate with our facilities and IT partners to ensure all office items remain in working order * Maintain adequate inventory of office supplies and ensure timely distribution of mail Minimum Qualifications: * Two or more years of customer service experience is preferred, with prior experience in a real estate office being advantageous * Familiarity with the use of social media platforms (i.e. Facebook/Instagram) is required. As well as an understanding of how these platforms are used in marketing * Excellent written and verbal communication skills are essential * Proficiency in various operating systems (i.e.- PCs, Macs, and Mobile platforms), as well as the ability to navigate computer software, is required * Proficiency with Microsoft Office applications is strongly preferred * Ability to communicate effectively with diverse audiences, including agents, branch managers, customers, vendors, and other internal support teams * A customer-focused approach, delivery-oriented mindset, and ability to multi-task are crucial * Willingness to be nimble and adjust priorities as needed * Ability to travel to additional offices in the region on an as-needed basis Anywhere is proud to offer a comprehensive benefits package to our employees including: * Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D * 401(k) savings plan with company match * Paid Time Off to Include Holidays, Vacation Time, and Sick Time * Paid Family & Paternity Leave * Life Insurance * Business Travel Accident Insurance * All employees receive access to LinkedIn Learning * Tuition reimbursement for approved programs * Employee Referral Program * Adoption Assistance Program * Employee Assistance Program * Health and Wellness Program and Incentives * Employee Discounts * Employee Resource Groups #indjobs
    $40k-66k yearly est. Auto-Apply 17d ago
  • Regional Support Specialist - Santa Monica, CA

    Anywhere Real Estate

    Support associate job in Santa Monica, CA

    **Ready to be part of something great?** We're looking for a **Regional Support Specialist (RSS)** to join our Coldwell Banker team. This role is the heartbeat of our offices. You'll support our agents, branch leaders, and marketing efforts in ways that help everything run more smoothly and strategically. As an RSS, you'll be based in one of our branch offices and stay closely connected with our regional support team, our Coldwell Banker Agents and Brokerage Leadership. No two days are exactly the same. Some days you'll be troubleshooting office systems or helping with scheduling. Other days you'll be working alongside agents to support their marketing, especially through social media and our in-house tools. This role is a great fit for someone who is organized, tech-savvy, loves helping people, and thrives in a busy, collaborative environment. You don't need to be a marketing expert, but you should be curious, resourceful, and open to learning. If you're looking for a role where you can grow your skills, make a real impact, and be part of a supportive team, we'd love to meet you. **Responsibilities:** **Agent Support** · Provide white-glove service for agents and clients visiting our offices, promoting the teams available to support them including Primary Services and Transaction Concierge · Support agents with any technology, process, or operationally related questions · Provide basic social media and marketing support to agents and manage office social media accounts, on-demand · Promote a friendly, inclusive office culture that reinforces our agent value proposition · Coordinate with and across other Agent Services operational teams to direct Agents on transaction related questions or issues · Collaborate with the Agent Onboarding Team to facilitate the agent onboarding process as required. Conduct comprehensive office orientation, provide training on company tools (such as MoxiWorks, Prospect Square, Listing Concierge, etc.), and introduce affiliated partners while emphasizing mutual support and collaboration **Marketing Support** · Utilize all internal marketing programs and support agents with execution and questions · Assist with implementing marketing strategies, including social media; be a liaison to our marketing department · Hold office support sessions for key frequently used programs · Communicate all marketing initiatives to the agents **Branch Leader Support** · Be the Culture Carrier for the Branch and the Region, including driving events, promoting CB Cares, and creating a community environment for Agents and Consumers · Support the Branch Manager with maintaining office promotional items, preparing for and coordinating sales meetings, leading new agent orientations, supporting office culture, and production support of social media marketing for the branch office · Assist with recognition including awards reporting, social media, sales meeting content and other activities that recognize Coldwell Banker Agent performance · Assist in the recruitment of agents, including pulling local non-affiliated Agent production reports, new Agent license data, and contact information; setting recruiting appointments and office visits. · Assist Branch Manager with the intake process for new Agents, as needed · Collaborate with the Branch Manager as they provide coaching to new agents, including support of business plan development and implementation. Offer support on business-building opportunities and address inquiries related to company tools and processes. Follow up with agents after the Branch Manager has helped them create their business plans. Serve as an accountability partner for each agent's business goals · Identify potential processes or product enhancements to be reviewed and implemented **Office Organization** · Greet and direct agents and clients to workspaces or conference rooms as applicable · Collaborate with our facilities and IT partners to ensure all office items remain in working order · Maintain adequate inventory of office supplies and ensure timely distribution of mail **Minimum Qualifications:** - Two or more years of customer service experience is preferred, with prior experience in a real estate office being advantageous - Familiarity with the use of social media platforms (i.e. Facebook/Instagram) is required. As well as an understanding of how these platforms are used in marketing - Excellent written and verbal communication skills are essential - Proficiency in various operating systems (i.e.- PCs, Macs, and Mobile platforms), as well as the ability to navigate computer software, is required - Proficiency with Microsoft Office applications is strongly preferred - Ability to communicate effectively with diverse audiences, including agents, branch managers, customers, vendors, and other internal support teams - A customer-focused approach, delivery-oriented mindset, and ability to multi-task are crucial - Willingness to be nimble and adjust priorities as needed - Ability to travel to additional offices in the region on an as-needed basis **Anywhere is proud to offer a comprehensive benefits package to our employees including:** · Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D · 401(k) savings plan with company match · Paid Time Off to Include Holidays, Vacation Time, and Sick Time · Paid Family & Paternity Leave · Life Insurance · Business Travel Accident Insurance · All employees receive access to LinkedIn Learning · Tuition reimbursement for approved programs · Employee Referral Program · Adoption Assistance Program · Employee Assistance Program · Health and Wellness Program and Incentives · Employee Discounts · Employee Resource Groups \#indjobs Coldwell Banker (******************************** is one of the world's leading brands for the sale of million-dollar-plus homes and one of the largest residential real estate brokerage franchisors, with approximately 2,800 franchise and company owned offices and over 99,000 independent sales associates in the United States, Canada and 40 other countries. Coldwell Banker is a subsidiary of Anywhere Real Estate Inc. Anywhere Real Estate Inc. (************************ **(NYSE: HOUS) is moving real estate to what's next.** Home to some of the most recognized brands in real estate Better Homes and Gardens Real Estate (*********************** , Century 21 (*************************** , Coldwell Banker (******************************** , Coldwell Banker Commercial (****************************** , Corcoran (************************** , ERA (********************* , and Sotheby's International Realty (*********************************** , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world. **At Anywhere, we are empowering everyone's next move - your career included.** What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. **We pursue talent** - strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. **We value our people-first culture,** which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report (********************************************************************** . We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including: + Great Place to Work + Forbes World's Best Employers + Newsweek World's Most Trustworthy Companies + Ethisphere World's Most Ethical Companies EEO Statement: EOE including disability/veteran
    $40k-66k yearly est. 17d ago
  • Regional Support Specialist - Santa Monica, CA

    Anywhere Integrated Services

    Support associate job in Santa Monica, CA

    Ready to be part of something great? We're looking for a Regional Support Specialist (RSS) to join our Coldwell Banker team. This role is the heartbeat of our offices. You'll support our agents, branch leaders, and marketing efforts in ways that help everything run more smoothly and strategically. As an RSS, you'll be based in one of our branch offices and stay closely connected with our regional support team, our Coldwell Banker Agents and Brokerage Leadership. No two days are exactly the same. Some days you'll be troubleshooting office systems or helping with scheduling. Other days you'll be working alongside agents to support their marketing, especially through social media and our in-house tools. This role is a great fit for someone who is organized, tech-savvy, loves helping people, and thrives in a busy, collaborative environment. You don't need to be a marketing expert, but you should be curious, resourceful, and open to learning. If you're looking for a role where you can grow your skills, make a real impact, and be part of a supportive team, we'd love to meet you. Responsibilities: Agent Support · Provide white-glove service for agents and clients visiting our offices, promoting the teams available to support them including Primary Services and Transaction Concierge · Support agents with any technology, process, or operationally related questions · Provide basic social media and marketing support to agents and manage office social media accounts, on-demand · Promote a friendly, inclusive office culture that reinforces our agent value proposition · Coordinate with and across other Agent Services operational teams to direct Agents on transaction related questions or issues · Collaborate with the Agent Onboarding Team to facilitate the agent onboarding process as required. Conduct comprehensive office orientation, provide training on company tools (such as MoxiWorks, Prospect Square, Listing Concierge, etc.), and introduce affiliated partners while emphasizing mutual support and collaboration Marketing Support · Utilize all internal marketing programs and support agents with execution and questions · Assist with implementing marketing strategies, including social media; be a liaison to our marketing department · Hold office support sessions for key frequently used programs · Communicate all marketing initiatives to the agents Branch Leader Support · Be the Culture Carrier for the Branch and the Region, including driving events, promoting CB Cares, and creating a community environment for Agents and Consumers · Support the Branch Manager with maintaining office promotional items, preparing for and coordinating sales meetings, leading new agent orientations, supporting office culture, and production support of social media marketing for the branch office · Assist with recognition including awards reporting, social media, sales meeting content and other activities that recognize Coldwell Banker Agent performance · Assist in the recruitment of agents, including pulling local non-affiliated Agent production reports, new Agent license data, and contact information; setting recruiting appointments and office visits. · Assist Branch Manager with the intake process for new Agents, as needed · Collaborate with the Branch Manager as they provide coaching to new agents, including support of business plan development and implementation. Offer support on business-building opportunities and address inquiries related to company tools and processes. Follow up with agents after the Branch Manager has helped them create their business plans. Serve as an accountability partner for each agent's business goals · Identify potential processes or product enhancements to be reviewed and implemented Office Organization · Greet and direct agents and clients to workspaces or conference rooms as applicable · Collaborate with our facilities and IT partners to ensure all office items remain in working order · Maintain adequate inventory of office supplies and ensure timely distribution of mail Minimum Qualifications: • Two or more years of customer service experience is preferred, with prior experience in a real estate office being advantageous • Familiarity with the use of social media platforms (i.e. Facebook/Instagram) is required. As well as an understanding of how these platforms are used in marketing • Excellent written and verbal communication skills are essential • Proficiency in various operating systems (i.e.- PCs, Macs, and Mobile platforms), as well as the ability to navigate computer software, is required • Proficiency with Microsoft Office applications is strongly preferred • Ability to communicate effectively with diverse audiences, including agents, branch managers, customers, vendors, and other internal support teams • A customer-focused approach, delivery-oriented mindset, and ability to multi-task are crucial • Willingness to be nimble and adjust priorities as needed • Ability to travel to additional offices in the region on an as-needed basis Anywhere is proud to offer a comprehensive benefits package to our employees including: · Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D · 401(k) savings plan with company match · Paid Time Off to Include Holidays, Vacation Time, and Sick Time · Paid Family & Paternity Leave · Life Insurance · Business Travel Accident Insurance · All employees receive access to LinkedIn Learning · Tuition reimbursement for approved programs · Employee Referral Program · Adoption Assistance Program · Employee Assistance Program · Health and Wellness Program and Incentives · Employee Discounts · Employee Resource Groups
    $40k-66k yearly est. Auto-Apply 17d ago
  • Sales Support Associate I

    Tapestry, Inc. 4.7company rating

    Support associate job in Santa Barbara, CA

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role. Sample of tasks required of role: CASH WRAP: * Greeting the customer with a smile and with eye contact and offering your name * Interact genuinely and naturally with the customer * Read cues and determine customers' needs * Conduct email/name capture, where permitted by law * Maintain accuracy when operating POS * Maintain cash wrap organization and cleanliness * Suggest multiple add‐ons and sell gift cards * Maintain cash and POS media accurately and in compliance with Coach policy * Create lasting impression by genuinely thanking customer and provide reason to return * Represent Coach brand appropriately STOCKROOM / WAREHOUSE: * Receive shipment and transfers * Notify Store Management when new product arrives * Scan cartons/transfers, verifying store information is correct * Communicate all discrepancies to Store Management * Process shipment/transfers according to Coach standards and timeframes * Organize and clean stock room daily; to include offsite / remote warehouse as applicable * Shift/organize product in the stockroom; react to sell through and make room for new product * Manage stock levels/product ownership in back-of-house and sales floor * Prepare and conduct regular cycle counts, as directed * Participate in store physical inventory counts, as scheduled * Maintain Company Loss Prevention standards SALES FLOOR: * Regularly analyze sales floor to assess replenishment needs * Replenish sales floor/assigned zone * React to sell through and execute visual merchandising needs. * Support sales floor activities, as directed * Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers * Respond to customer requests confidently; partner with sales team or Store Management, when needed * Upkeep housekeeping standards Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** Work Setup: BASE PAY RANGE $15.00 TO $21.50 Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits. EXTERNAL JOB DESCRIPTION The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role. Sample of tasks required of role: CASH WRAP: * Greeting the customer with a smile and with eye contact and offering your name * Interact genuinely and naturally with the customer * Read cues and determine customers' needs * Conduct email/name capture, where permitted by law * Maintain accuracy when operating POS * Maintain cash wrap organization and cleanliness * Suggest multiple add‐ons and sell gift cards * Maintain cash and POS media accurately and in compliance with Coach policy * Create lasting impression by genuinely thanking customer and provide reason to return * Represent Coach brand appropriately STOCKROOM / WAREHOUSE: * Receive shipment and transfers * Notify Store Management when new product arrives * Scan cartons/transfers, verifying store information is correct * Communicate all discrepancies to Store Management * Process shipment/transfers according to Coach standards and timeframes * Organize and clean stock room daily; to include offsite / remote warehouse as applicable * Shift/organize product in the stockroom; react to sell through and make room for new product * Manage stock levels/product ownership in back-of-house and sales floor * Prepare and conduct regular cycle counts, as directed * Participate in store physical inventory counts, as scheduled * Maintain Company Loss Prevention standards SALES FLOOR: * Regularly analyze sales floor to assess replenishment needs * Replenish sales floor/assigned zone * React to sell through and execute visual merchandising needs. * Support sales floor activities, as directed * Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers * Respond to customer requests confidently; partner with sales team or Store Management, when needed * Upkeep housekeeping standards Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** Work Setup: BASE PAY RANGE $15.00 TO $21.50 Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits. Req ID: 124637
    $15-21.5 hourly 31d ago
  • Regional Support Specialist - Santa Monica, CA

    Anywhere, Inc. 3.7company rating

    Support associate job in Santa Monica, CA

    Ready to be part of something great? We're looking for a Regional Support Specialist (RSS) to join our Coldwell Banker team. This role is the heartbeat of our offices. You'll support our agents, branch leaders, and marketing efforts in ways that help everything run more smoothly and strategically. As an RSS, you'll be based in one of our branch offices and stay closely connected with our regional support team, our Coldwell Banker Agents and Brokerage Leadership. No two days are exactly the same. Some days you'll be troubleshooting office systems or helping with scheduling. Other days you'll be working alongside agents to support their marketing, especially through social media and our in-house tools. This role is a great fit for someone who is organized, tech-savvy, loves helping people, and thrives in a busy, collaborative environment. You don't need to be a marketing expert, but you should be curious, resourceful, and open to learning. If you're looking for a role where you can grow your skills, make a real impact, and be part of a supportive team, we'd love to meet you. Responsibilities: Agent Support · Provide white-glove service for agents and clients visiting our offices, promoting the teams available to support them including Primary Services and Transaction Concierge · Support agents with any technology, process, or operationally related questions · Provide basic social media and marketing support to agents and manage office social media accounts, on-demand · Promote a friendly, inclusive office culture that reinforces our agent value proposition · Coordinate with and across other Agent Services operational teams to direct Agents on transaction related questions or issues · Collaborate with the Agent Onboarding Team to facilitate the agent onboarding process as required. Conduct comprehensive office orientation, provide training on company tools (such as MoxiWorks, Prospect Square, Listing Concierge, etc.), and introduce affiliated partners while emphasizing mutual support and collaboration Marketing Support · Utilize all internal marketing programs and support agents with execution and questions · Assist with implementing marketing strategies, including social media; be a liaison to our marketing department · Hold office support sessions for key frequently used programs · Communicate all marketing initiatives to the agents Branch Leader Support · Be the Culture Carrier for the Branch and the Region, including driving events, promoting CB Cares, and creating a community environment for Agents and Consumers · Support the Branch Manager with maintaining office promotional items, preparing for and coordinating sales meetings, leading new agent orientations, supporting office culture, and production support of social media marketing for the branch office · Assist with recognition including awards reporting, social media, sales meeting content and other activities that recognize Coldwell Banker Agent performance · Assist in the recruitment of agents, including pulling local non-affiliated Agent production reports, new Agent license data, and contact information; setting recruiting appointments and office visits. · Assist Branch Manager with the intake process for new Agents, as needed · Collaborate with the Branch Manager as they provide coaching to new agents, including support of business plan development and implementation. Offer support on business-building opportunities and address inquiries related to company tools and processes. Follow up with agents after the Branch Manager has helped them create their business plans. Serve as an accountability partner for each agent's business goals · Identify potential processes or product enhancements to be reviewed and implemented Office Organization · Greet and direct agents and clients to workspaces or conference rooms as applicable · Collaborate with our facilities and IT partners to ensure all office items remain in working order · Maintain adequate inventory of office supplies and ensure timely distribution of mail Minimum Qualifications: • Two or more years of customer service experience is preferred, with prior experience in a real estate office being advantageous • Familiarity with the use of social media platforms (i.e. Facebook/Instagram) is required. As well as an understanding of how these platforms are used in marketing • Excellent written and verbal communication skills are essential • Proficiency in various operating systems (i.e.- PCs, Macs, and Mobile platforms), as well as the ability to navigate computer software, is required • Proficiency with Microsoft Office applications is strongly preferred • Ability to communicate effectively with diverse audiences, including agents, branch managers, customers, vendors, and other internal support teams • A customer-focused approach, delivery-oriented mindset, and ability to multi-task are crucial • Willingness to be nimble and adjust priorities as needed • Ability to travel to additional offices in the region on an as-needed basis Anywhere is proud to offer a comprehensive benefits package to our employees including: · Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D · 401(k) savings plan with company match · Paid Time Off to Include Holidays, Vacation Time, and Sick Time · Paid Family & Paternity Leave · Life Insurance · Business Travel Accident Insurance · All employees receive access to LinkedIn Learning · Tuition reimbursement for approved programs · Employee Referral Program · Adoption Assistance Program · Employee Assistance Program · Health and Wellness Program and Incentives · Employee Discounts · Employee Resource Groups #indjobs
    $32k-48k yearly est. Auto-Apply 17d ago
  • Sales Support Associate I

    Coach 4.8company rating

    Support associate job in Santa Barbara, CA

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role. Sample of tasks required of role: CASH WRAP: Greeting the customer with a smile and with eye contact and offering your name Interact genuinely and naturally with the customer Read cues and determine customers' needs Conduct email/name capture, where permitted by law Maintain accuracy when operating POS Maintain cash wrap organization and cleanliness Suggest multiple add‐ons and sell gift cards Maintain cash and POS media accurately and in compliance with Coach policy Create lasting impression by genuinely thanking customer and provide reason to return Represent Coach brand appropriately STOCKROOM / WAREHOUSE: Receive shipment and transfers Notify Store Management when new product arrives Scan cartons/transfers, verifying store information is correct Communicate all discrepancies to Store Management Process shipment/transfers according to Coach standards and timeframes Organize and clean stock room daily; to include offsite / remote warehouse as applicable Shift/organize product in the stockroom; react to sell through and make room for new product Manage stock levels/product ownership in back-of-house and sales floor Prepare and conduct regular cycle counts, as directed Participate in store physical inventory counts, as scheduled Maintain Company Loss Prevention standards SALES FLOOR: Regularly analyze sales floor to assess replenishment needs Replenish sales floor/assigned zone React to sell through and execute visual merchandising needs. Support sales floor activities, as directed Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers Respond to customer requests confidently; partner with sales team or Store Management, when needed Upkeep housekeeping standards Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** Work Setup: BASE PAY RANGE $15.00 TO $21.50 Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits. EXTERNAL JOB DESCRIPTION The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role. Sample of tasks required of role: CASH WRAP: Greeting the customer with a smile and with eye contact and offering your name Interact genuinely and naturally with the customer Read cues and determine customers' needs Conduct email/name capture, where permitted by law Maintain accuracy when operating POS Maintain cash wrap organization and cleanliness Suggest multiple add‐ons and sell gift cards Maintain cash and POS media accurately and in compliance with Coach policy Create lasting impression by genuinely thanking customer and provide reason to return Represent Coach brand appropriately STOCKROOM / WAREHOUSE: Receive shipment and transfers Notify Store Management when new product arrives Scan cartons/transfers, verifying store information is correct Communicate all discrepancies to Store Management Process shipment/transfers according to Coach standards and timeframes Organize and clean stock room daily; to include offsite / remote warehouse as applicable Shift/organize product in the stockroom; react to sell through and make room for new product Manage stock levels/product ownership in back-of-house and sales floor Prepare and conduct regular cycle counts, as directed Participate in store physical inventory counts, as scheduled Maintain Company Loss Prevention standards SALES FLOOR: Regularly analyze sales floor to assess replenishment needs Replenish sales floor/assigned zone React to sell through and execute visual merchandising needs. Support sales floor activities, as directed Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers Respond to customer requests confidently; partner with sales team or Store Management, when needed Upkeep housekeeping standards Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** Work Setup: BASE PAY RANGE $15.00 TO $21.50 Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.
    $15-21.5 hourly 29d ago
  • Studio Support Staff (LA part-time)

    The Class 4.5company rating

    Support associate job in Santa Monica, CA

    The Class (***************** is a global wellness brand. Our core product is cathartic workout experience that guides you to strengthen the body and notice the mind to restore balance. The company is rooted in four primary lines of business: digital, in-studio, events, and retail. Job Description We're in search of highly motivated, personable, sales, service-oriented, detail-oriented individuals to contribute to all aspects of our student experience and growing community. Our front desk staff will work closely with the Studio Manager and Executive Team in an inspiring, fun work environment to ensure that clients are happy and the studio remains immaculate. We are are looking for part time hours, and compensation is $18.00 per hour, free digital subscription, and free Class in studio. RESPONSIBILITIES: Greet, check-in, and welcome clients for class Deliver excellent customer service and hospitality to clients Clean and prep studio, including mats, floors, and mirrors Clean, prep, and stock common areas, including bathrooms, locker area, front desk, and office Support instructors with class setup, breakdown, or client questions Support the digital component and troubleshoot live stream issues as they arise. Be knowledgeable to answer questions regarding The Class method, schedule, retail offerings Assist Studio Manager and other staff member with daily studio tasks, checklists, and projects Report any questions or issues to Studio Manager in timely manner Help keep track of inventory and supplies Help maintain the aesthetic and atmosphere for The Class Qualifications REQUIREMENTS: Passionate about wellness and The Class Outgoing, friendly, nature with a great attitude Detail oriented, organized, reliable Able to multi-task in a fast-paced environment Able to take initiative for problem solving with confidence Able to handle retail operations Prior customer service or hospitality experience preferred Must have excellent communication skills Must work cohesively in team environment Must have strong computer skills Must have flexible availability (weekday early morning, weekday evening, weekends) Additional Information All your information will be kept confidential according to EEO guidelines.
    $18 hourly 60d+ ago
  • Certified Peer Support Specialist

    Ozark Center 3.5company rating

    Support associate job in Thousand Oaks, CA

    Job Description Summary: Minimum starting salary $17.00 / hour The ACT TAY Peer Support Specialist works to increase client participation in their treatment and accessing of peer-oriented support systems. Peer support services are defined as face-to-face interventions in the client's natural environment, or group environment, which focus on recovery and rehabilitation. Peer support specialists promote skills for coping with and managing symptoms of mental health diagnoses while encouraging the use of natural resources and enhancing community living. They serve as a model, support, and resource for the team members and those being served. Peer Support Specialists work as part of a multi-disciplinary treatment team in developing and implementing treatment plan goals. Peer Support Specialists take the lead role on the treatment team in assisting clients to develop Wellness Recovery Action Plans. Peer Support Specialists are a unique member of the treatment team in that they share their personal experiences in recovery relative to mental health diagnoses. They will provide services to individuals impacted by a variety of behavioral health (addiction/substance abuse and mental health) issues, recognizing that the individuals we serve often times have experienced trauma that affects their development and adjustment. They will demonstrate a warm and welcoming, empathic, hopeful attitude, while conveying a philosophy of dual recovery. They will be trained in trauma-informed care and will work to help provide services in an environment that is sensitive and responsive, which will prevent victimization, abuse, or trauma as a result of the care received. Education: High school diploma or equivalent and completion of state approved training program. Work Experiences: Working with individuals experiencing symptoms of mental health diagnoses and/or substance use. Responsibilities: Remains alert during working hours; works as scheduled, complying with attendance policies. Consider deleting. Per the training for supervision of peers, peers are supposed to be treated in the same way as other staff, and this is typically not included in the job duties of other staff. Completes face to face personal interviews with clients both in individual and group settings to assist in self-determination in the treatment process, including developing personal and individualized treatment goals and Wellness Recovery Action Plans. Assists the client in creating personal support systems including family members, legal guardians, community agencies, other treatment team members, and/or other individuals involved in the client's life the client considers important. Provides and/or arranges transportation for clients as deemed clinically necessary and to ensure that the client has access to meet basic life needs and healthcare needs. Promotes recovery by being able to verbally share lived experiences relative to personal recovery. Provides advocacy on behalf of the client with the service system at large and with other treatment team members. Participates in discharge planning and facilitating access to appropriate levels of care based on clinical need and in conjunction with clinically trained staff. Adheres to the Missouri Peer Specialist Code of Ethics and agency Code of Conduct. Serves as a model, support and resource to the team members and individuals being served. Perform all other duties as assigned. The above statements are intended to describe the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Other duties may be assigned. Physical Requirements: Typical physical demands include sitting, bending, stooping, and occasional lifting. Requires normal range of hearing and manual dexterity to operate telephone TB test upon hire.
    $17 hourly Auto-Apply 60d+ ago
  • Detox Support Staff

    All In Solutions Detox

    Support associate job in Simi Valley, CA

    Job DescriptionDescription: About Us - Mission & Values At All In Solutions, our mission is to provide quality, evidence-based treatment that leads to long-term recovery for every client who walks through our doors. We believe that connection and purpose are essential to this pursuit, guiding every decision we make and every service we provide. Summary As a Support Staff, you will play a critical role in supporting clients during detox and early recovery. You'll monitor client safety, assist with daily activities, and provide emotional support in accordance with individualized treatment plans and facility policies. Responsibilities Monitor clients regularly to ensure safety and adherence to program guidelines Perform routine checks (e.g., 15-minute detox checks) and document observations clearly and accurately Assist with admissions, discharges, and client orientation Transport clients to appointments or meetings (as needed) Support therapeutic milieu through de-escalation and conflict resolution techniques Document behavioral observations, vital signs, and any incidents or changes in condition Assist with medication monitoring (under supervision and per facility protocol) Maintain a clean, organized, and therapeutic environment Participate in team meetings, trainings, and supervision Requirements: Requirements High school diploma or GED preferred State of California certification RADT 6 months experience in a detox, residential, or behavioral health setting strongly preferred CPR/First Aid Certification (or ability to obtain within 30 days) Valid California driver's license and clean driving record (if transporting clients) Knowledge of addiction recovery and mental health disorders Strong communication, observation, and crisis intervention skills Your skills. Our mission. A brighter future for recovery. Ready to use your expertise to clear the path for life-changing recovery? Join our growing team. Apply now and be ALL IN!
    $31k-39k yearly est. 18d ago
  • PT Support Associate-2

    Tory Burch 4.9company rating

    Support associate job in Camarillo, CA

    We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. * Our culture is welcoming and inclusive -- everyone is empowered to make a difference. * We have the best team in the world and believe in paying competitively and rewarding high performance. * Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. * We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers. * We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way * We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made for You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day in the Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence. To Land This Role: * One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus * Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts * Occasional overnight travel may be required * Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Why You'll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together * Adaptable - We change before we have to * Entrepreneurial - We own it * Collaborative - There's no "I" in Tory * Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each other * Functional Expertise - We're constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 17.00 USD - 20.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. Equal Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
    $28k-34k yearly est. Auto-Apply 60d+ ago
  • IT Systems Support Specialist

    Shield Healthcare 4.4company rating

    Support associate job in Santa Clarita, CA

    Job Description Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of consumers and the caregiving community while maintaining a 99% overall customer satisfaction rating. Over the years, Shield HealthCare has expanded nationally with current service locations in California, Colorado, Illinois, Ohio, Texas and Washington. Shield HealthCare is looking for an IT Systems Support Specialist to play a dual role in performing limited AS400 administrator functions and serving on the Shield IT Help Desk team solving customer problems and providing solutions to their needs. Requires 4+ years' experience with AS400 tasks and processes and 4+ years of hands-on Help Desk experience in a Windows environment interacting directly or via phone with internal business customers. This role has primary responsibility for performing and documenting daily AS400-related activities, escalating to Tier 3 Support when necessary. Across the full tech stack, troubleshoot and solve simple to complex issues, provision equipment and access, coordinate with IT Security, manage incident tickets and service requests, provide corporate outage and status communications, and help ensure seamless IT operations. This role is crucial to maintaining our high standards of customer service and technical excellence. This is an on-site position in Valencia, CA. JOB RESPONSIBILITIES: AS400-Specific: Perform routine AS400 processes such as daily, weekly, and monthly backups including tape rotation. Ensure tapes are loaded and rotated internally and externally per company policy. Upon request, acquire and prepare tapes for data recovery. Support onsite and vendor resources when applying patches and upgrades or troubleshooting / addressing Mimix-related upgrades or issues. Perform, monitor, and support Magellan 30-1 and MediCal 40-1 transmissions. Provide on-demand reports Set up file permissions and monitoring by L-Par. Set up account permissions and perform table maintenance for access types Monitor scheduling and submitting of jobs Other AS400-support tasks as required by management All Other Supported Platforms / Solutions: Provide Tier 1 and Tier 2 level support for all end users including hardware, software, and access. Assist users with system lockouts, onboarding and offboarding processes, including deploying and collecting hardware as needed. Diagnose & document complex technical problems escalated from Level 1 support. Assist with the installation, configuration, and maintenance of computer systems and peripherals. Manage user accounts, permissions, and access rights across various systems. Build and maintain knowledge of all user-facing systems to ensure a high level of support. Maintain and perform system updates, patches, and software installations. Document and track support requests and resolutions using the Fresh Service ticketing system. Collaborate with other IT team members to identify and implement solutions to recurring issues. Responsible for maintaining currency of Help Desk ticketing system and ensuring timely closure of all incidents and service requests, including performing root cause analysis. Build proficiency in Fresh Service reporting and host rotating weekly Help Desk metrics reviews. Be inquisitive and actively participate during these reviews in problem identification and resolution brainstorming - we want your opinion! Monitor and test all conference room components and functionalities at all sites on a frequent basis. Maintain mobility device currency for OS and security updates via MDM services, including upgrades. QUALIFICATIONS: Requires 4+ years' hands-on experience with AS400 tasks and processes as defined in Accountabilities. This time can be concurrent with years of support for Windows-based solutions. 4 years' experience performing support for Help Desk Windows PC related issues including, but not limited to system installation, configuration, communication, maintenance upgrade and replacement. Strong knowledge of PCs running Windows 11, MS Office O365, Microsoft Exchange, Basic Networking, and other applications. Strong problem-solving skills on Windows applications, remote connectivity issues, and Single Sign-On. Ability to work independently and as part of a team. Practical problem solving and solid troubleshooting skills are a must. Ability to handle multiple tasks in a fast-paced environment. Works well with others in a team-oriented environment. Excellent communication and white glove customer service skills. Detail oriented in documentation and record keeping, ensuring information is accurate and up to date. Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) are a plus. SALARY & BENEFITS: $27-32/hour Medical, Dental and Vision (Eligible first day of employment) Flexible Spending Account Life & Disability Insurance 401(k) with Company Match Vacation and Sick Days Paid Holidays Education Assistance Employee Referral Program Career-minded individuals will find our business challenging and our reputation for excellence just one of the rewards we have to offer. To further enhance this tradition of excellence, our employees participate in continuous training and development programs in a variety of disciplines.
    $27-32 hourly 3d ago

Learn more about support associate jobs

How much does a support associate earn in San Buenaventura, CA?

The average support associate in San Buenaventura, CA earns between $27,000 and $85,000 annually. This compares to the national average support associate range of $26,000 to $83,000.

Average support associate salary in San Buenaventura, CA

$48,000

What are the biggest employers of Support Associates in San Buenaventura, CA?

The biggest employers of Support Associates in San Buenaventura, CA are:
  1. Chico's FAS
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