Support associate jobs in Sandy, UT - 399 jobs

Lead and mentor Field Service Engineers, resolve complex escalations quickly, and drive improvements in service quality and parts usage. If you're a technical expert who loves solving problems and elevating team performance, this role puts you at the center of high‑impact service excellence. Your role: * Provide leadership, training, and technical expertise to Field Service Engineers (FSEs), supporting them both onsite and remotely to ensure proper troubleshooting and repair methodology. * Coach and mentor FSEs to deliver excellent customer experiences, including conducting crucial conversations and supporting technical and process updates through trip reports and seminars. * Manage all technical escalations within the region, leading resolution strategies, instructing teams on repair solutions, and ensuring timely, effective corrective actions. * Support business improvement efforts through parts review and approval processes, proactive monitoring of high‑activity sites, and leading initiatives to reduce material usage and improve performance. * Ensure accountability and adherence to procedures across all repair activities, verifying proper parts usage and maintaining speed and quality of escalation resolution. You're the right fit if: * You've acquired 5+ years of experience servicing the following equipment: Luminos Lotus MAX XR, LUMINOS dRF MAX, Siemens Ysio X.PREE XR, MULTIX IMPACT C Digital, Multix Fusion MAX XR, Multix IMPACT DR, LUMINOS dRF, Axiom Luminos Agile, Axiom Luminos Agile Max, Multix Fusion Digital, Mobilett Elara Max, Mobilett Mira Max, Mobilett Mira, Multitom Rax * Your skills include the ability to resolve problems remotely utilizing excellent written and verbal communication skills. * You have at least a high school diploma. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. * Learn more about our business. * Discover our rich and exciting history. * Learn more about our purpose. * Learn more about our culture. Philips Transparency Details The pay range for this position in Utah, Arizona is $39.05 to $62.48 per hour. The pay range for this position in Nevada, Colorado is $41.11 to $65.77 per hour. The pay range for this position in Washington is $43.16 to $69.06 per hour. The pay range for this position in California is $46.04 to $73.66 per hour. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to the zone. #LI-PH1 This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

Full-time Description Rocky Mountain is hiring a new Team Member to join our Brands Department as a Technical Specialist Supervisor position. For over 40 years, Rocky Mountain ATV/MC has grown to become one of the world's largest providers for power-sport enthusiasts - having the largest selection of riding gear and parts available. Rocky Mountain ATV/MC is not just a distributor, we are also gear testers, product developers, manufacturers of off-road parts/components, and one of the powersports industries leading resources for instruction and demonstration. There has never been a better time to start your career with us! In 2021, Rocky Mountain ATV/MC became a 100% Employee-Owned Organization. Come join us as an Employee-Owner and work with the best in a fast paced, exciting industry. Do you love powersports? Do you want to work for a company with a fun and rewarding environment? Rocky Mountain ATV/MC is that company, we are comprised of powersports enthusiasts just like you. We currently have amazing opportunities for dynamic and dependable individuals who want to share their passion and experience. GET READY. As a colleague at Rocky Mountain ATV/MC, you can enjoy benefits and perks including: Employee Stock Ownership Program (ESOP) Competitive compensation with regular bonuses Excellent tuition reimbursement, graduation bonus and ZERO interest education loans for all employees Delicious onsite cafeterias with discounted meals Excellent Medical, Dental, Vision, and Voluntary Life insurance plans 401K with company match PTO and holiday pay Wellness programs and discounted local gym membership Powersport and wellness race/participation reimbursements Generous employee discount on thousands of products Career advancement, professional development, and opportunities to grow About: The Technical Specialist Supervisor is responsible for overseeing a team of technical specialists and ensuring the effective and efficient delivery of technical support to our customers. This role combines leadership, technical expertise, and project management to ensure customers get helped quickly and correctly. The supervisor will be responsible for coaching, mentoring, and developing technical team members while ensuring that all technical responsibilities run smoothly and meet company goals. What you will do in this role: Supervise, coach, and mentor a team of technical specialists. Set performance goals and provide regular feedback. Conduct performance reviews and identify training needs to enhance the team's skills. Provide expert-level technical support and guidance on complex issues. Troubleshoot, analyze, and resolve escalated technical problems and customer inquiries. Identify and implement process improvements to increase efficiency, enhance service quality, and reduce costs. Ensure compliance with company policies, industry standards, and best practices. Manage and allocate team resources effectively, ensuring that the team is properly staffed, scheduled, skilled, and equipped to handle workload demands. Serve as a point of escalation for customer concerns and technical issues. Provide expert advice to customers on technical solutions and ensure high levels of satisfaction. Help Product Managers maintain and update technical documentation, standard operating procedures (SOPs), and troubleshooting guides. Generate and present regular reports on team performance, service levels, and technical issues. Other duties as assigned How you will thrive in this role: 2+ years of experience in a technical support or specialist role, with at least some experience in a supervisory or leadership position. Advanced knowledge of troubleshooting, powersport industry, and technical support. Proven experience managing a technical team and resolving complex technical issues. Experience in project management and leading cross-functional teams. Proficiency with Microsoft Office an other computer programs. Strong leadership, organizational, and time-management skills. Excellent problem-solving abilities with a strong technical aptitude. Strong interpersonal and communication skills to interact with both technical and non-technical teams. Ability to manage multiple projects and priorities in a fast-paced environment. Physical Demands: Position performance will require the regular physical ability to walk and function in elevation changes means of self-propulsion to include steps, ladders, and varied walking and working surfaces. Ability to negotiate warehouse work areas in a safe manner and behavior. Vision abilities specific to the position will include close vision, peripheral vision, depth perception, and the ability to focus. Performing in this role will require the use of hands to use and handle tools, objects, materials, and controls. Performance requires the frequent ability to sit, talk, hear, stand, climb, balance, stoop kneel, crouch, or crawl. Employee may have to lift and/or move up to 45 pounds. Equality: Rocky Mountain ATV/MC is proud to be a company of inclusion, belonging, and fairness. We rely on our colleagues to collaborate, have a voice, and perspective. We embrace everyone and are proud to be an equal opportunity employer that does not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity/expression, veteran status, or genetic information or any other category protected under applicable law.

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Summary of This Role Maintains and validates high-risk monetary and performance related option changes that support the functions of the TS2 System and the partner/client business needs. Understands business needs, objectives and expectations pertaining to system option changes. Performs an internal audit of changes made to the system to ensure accuracy and process integrity. What Part Will You Play? Continues to develop a detailed understanding of the various option screens, such as but not limited to Collections, Partner/Client Validation, Customer Service, Correspondence, etc., within the proprietary consumer and commercial system (TS2) and the credit card industry through on-going training. Understands and adheres to department practices, procedures, and methodologies. Continues to build a knowledge base of the supported modules and an understanding of the potential impacts of the requested partner/client changes to mitigate any negative impacts to the partner/client cardholders. Implements partner/client requested changes manually or with a myriad script. Collaborates with the Partner/Client Services Analyst to build a detailed understanding of the partner/client business objectives and validate that the requested option change(s) will meet the partner/client needs. Begins to analyze and evaluate partner/client initiated changes. Verifies system changes made and ensures the outcome is accurate and keyed within the established timelines. Maintains a working knowledge as it relates to option templates and myriad scripts. Maintains knowledge of the company's disaster recovery/contingency plans to include a criticality awareness of the Management Information Analyst role. Understands the Web Option Maintenance System and assists in researching issues reported by the partner/client. Qualifications: 1-3 years of experience in payments, fintech, merchant services, or related fields. Strong understanding of payment processing technologies and merchant onboarding. Excellent communication and interpersonal skills. Proven ability to work under pressure and manage competing priorities. Detail-oriented with strong problem-solving skills. Experience with CRM systems, ticketing tools, and collaboration platforms. Ability to articulate directions to various audiences, especially in challenging situations. Associate's degree preferred; equivalent professional experience will also be considered Preferred Skills: Meticulous detail oriented and organized Motivated self-starter Familiarity with APIs, payment gateways, and POS integrations. Experience supporting in a B2B environment. Translation of technical concepts into business value. Handling of sensitive customer issues confidentially, while maintaining the professional Customer Support image desired by Global Payments. Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact ******************.

Join our team at Wasatch Behavioral Health as a Full-Time Peer Support Specialist at our Receiving Center in Provo, Utah, earning a competitive wage of $16.49-$21.95/hour. In this onsite role, you'll make a real difference by supporting individuals in crisis, using your empathy, lived experience, and problem-solving skills to guide them through challenging moments. You'll be part of a team that values compassion, collaboration, and growth-both personally and professionally. With strong benefits and a positive, innovative work culture, this is an awesome opportunity to build your career while helping others find hope and stability. Schedule: Varied Days, Varied Hours Compensation: $16.49-$21.95 DOE and Certifications Benefits Utah Retirement Systems (Pension & 401(k) options) Public Employees Health Plan (PEHP) Medical & Dental Insurance Vision Benefits Plan Employer-Provided Health Savings Account (HSA) Contributions Flexible Spending Account (FSA) Options Company-Paid Life Insurance Company-Paid Short- & Long-Term Disability Insurance Paid Annual Holidays Generous Paid Time Off (PTO) Scheduled Annual Pay Increases About Us: Wasatch Behavioral Health Wasatch Behavioral Health is a local government agency dedicated to providing compassionate, accessible mental health and substance-use services. We value collaboration, innovation, empathy, and creating a workplace where both clients and employees can thrive. What You'll Do as a Peer Support Specialist Build and maintain therapeutic relationships with clients Support a recovery-oriented program culture Engage with clients individually and in group settings Model healthy coping strategies and personal recovery Observe, document, and report client progress Utilize de-escalation techniques when appropriate Provide both direct and indirect support to promote ongoing recovery Qualifications Applicants must meet ONE of the following options: Option 1: High school diploma or GED One year of post-high school education in social work, psychology, or a related field One year of general work experience or Equivalent mix of related education and experience Option 2: High school diploma or GED Self-identified lived experience as: An individual in recovery from a mental health and/or substance use disorder or A parent of a child with a behavioral health disorder or An adult with an ongoing supportive relationship with someone experiencing a behavioral health disorder Additional Qualifications: Completion of Peer Support Training through Utah DSAMH (preferred, not required) Ability to problem-solve and maintain a client-centered approach Spanish speakers may qualify for increased wages after testing Apply Today Ready to make a real impact? Submit your application today and take the next step toward a career that truly changes lives. We're excited to meet you and cheer you on as you grow with our team! Employment at Wasatch Behavioral Health is contingent upon successful completion of a drug screen, motor vehicle record review and criminal background check. After hire you must complete and receive a Criminal Background Clearance (BCI) from Utah State Office of Licensing. Upon receipt of a conditional offer of employment in the position, you must provide an official copy of licensure or certification.

Customer Support Associate - Warehouse Solutions Full-Time Dillon Toyota Lift is hiring a Customer Support Associate to support customers, warehouse operations, and order deliveries. This role is ideal for someone who enjoys staying busy, helping customers, and working in a hands-on environment. You'll split time between customer service, pulling orders, deliveries, and supporting the sales team. What You'll Do Answer inbound customer calls and assist with orders Pull and prepare orders in the warehouse Deliver orders using a company vehicle Assist walk-in customers with will-call pickups Support sales and warehouse team members as needed What We're Looking For Clean driving record (required) Able to lift up to 50 lbs regularly Strong customer service and communication skills Reliable, punctual, and team-oriented Comfortable working in warehouse and office settings Experience That Helps Customer service or warehouse experience Local delivery or route driving Sales or administrative support Forklift experience or willingness to be trained What We Offer Competitive pay Company-paid medical insurance (employee) Dental & vision insurance 401(k) retirement plan Company-paid life insurance Paid time off Career growth opportunities Supportive, family-oriented company Apply to join an industry leader that values its people. Dillon Toyota Lift | Equal Opportunity Employer

Scandinavian Designs - Dania Furniture is looking for a Store Support Associate! Location: 4042 Riverdale Rd, Ogden Job Type: Full-time (40 hours/week) Position: Non-Exempt/Hourly Compensation: $18 / hr! Paid bi-weekly! What You Will Do Load and unload merchandise from trucks, assemble merchandise correctly and handle with care to prevent damage. Greet our clients and answer our phones in a prompt, professional and polite manner as part of our team. Support showroom changes, tagging merchandise and helping maintain displays and a clean and orderly showroom and backroom. Perform transactions in our sales and inventory system (POS), complete customer orders, taking payments, and handling order-entry for the sales team and setting up delivery dates for customers. Consistently observes safe lifting methods. Provide friendly and efficient service during merchandise pickups and safely load merchandise into the customer's cars. Maintain high standards of cleanliness and maintenance within the working environment and with all equipment and tools. Follows all company safety and accident procedures while on company premises or operating company vehicles or equipment. Exemplify a team approach and be open and honest in communication and help others when they need assistance. This position is scheduled for Wednesday - Sunday Who You Are Excellent customer service, communication and organizational skills. Basic math, computer and POS skills with a high degree of accuracy. Able to lift 45 lbs., unassisted, moving furniture in showroom and warehouse. Able to successfully complete our pre-employment background, physical and drug screening Operating forklift & pallet jack and other power and/or hand tools. A wholehearted customer service approach with a professional and welcoming presentation. Education: High School diploma or equivalent GED, 1-3 years' work experience in a related field, retail a plus. SCANDINAVIAN DESIGNS - DANIA FUNITURE OFFERS Benefits for Full-time Associates* including: Health benefits with opt in Dental and Vision and Health Savings account (HSA) 401K Work life balance Paid Time Off (PTO) Regular schedule Generous merchandise discounts Pet Insurance Tuition Assistance *Benefits eligibility depends on scheduled hours. ************************ This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. Who We Are A family business 60+ years in the making, with +50 furniture showrooms and +700 employees across the U.S. Our sister-brands (Scandinavian Designs and Dania Furniture) are a contemporary home furnishings destination rooted in a love for Nordic culture, modern design and quality craftsmanship. We offer extensive product and sales training to facilitate career growth. Our compensation includes a competitive pay program, comprehensive health and retirement benefits. In efforts to support the hiring of Veterans, please submit a DD214 or equivalent discharge paperwork from branches of the US Forces when applying for preferred for our preferred veteran hiring process. We're an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities.

Pay: $18 -$20 hourly + Bonus opportunity What we are looking for: Adaptable, Assertive, Professional, Hungry to Learn/Grow, Ownership Mentality... is this you? If so, apply now! Why Join Forward Health? Forward Health is a rapidly expanding company in the healthcare industry (sleep medicine) dedicated to empowering individuals to prioritize their health and well-being. At Forward Health, we're not just revolutionizing healthcare - we're also committed to making the journey enjoyable. Expect competitive compensation, opportunities for career advancement, and a forward-thinking healthcare team excited to welcome a new Clinical Support Specialist. Job Description: We seek a motivated and compassionate Clinical Support Specialist to join our team. In this role, you will play a crucial part in assisting patients with sleep apnea by coordinating the setup of their supplies and facilitating appointments with our medical professionals. If you're ready to help patients improve their sleep journey and eager to learn and grow, we want to hear from you. Let's make it happen! A Day in the Life of a Clinical Support Specialist: Patient Outreach: Contact patients to arrange the delivery of sleep apnea supplies, ensuring they understand usage and maintenance instructions. Appointment Scheduling: Coordinate with doctors and patients to schedule appointments, optimize physician calendars, and ensure efficient use of clinic resources. Documentation and Follow-Up: Maintain accurate records of patient interactions, supply deliveries, and appointment details. Follow up with patients to address any concerns and ensure continuity of care. Educational Support: Provide basic education on sleep apnea, treatment options, and the importance of adherence to prescribed therapies. Collaboration: Work closely with medical providers, insurance companies, and suppliers to streamline processes and resolve any logistical issues promptly. Requirements: Excellent communication skills, both verbal and written Strong organizational abilities with attention to detail Empathetic approach to customer care Adaptable to change - in a startup environment, things change a lot! Proficiency in using Salesforce CRM and other related systems is preferred Benefits: Competitive hourly wage and bonus opportunity commensurate with experience Comprehensive healthcare benefits package Flexible time off with advance notice Opportunities for professional development and career advancement within our growing organization A fun, supportive, and inclusive work environment dedicated to making a meaningful impact in healthcare Expected hours: 40 hours per week - Full-Time How to Apply: We encourage you to apply if you are passionate about starting a career in helping patients manage their sleep apnea and thrive in a collaborative team environment. Join us in making a difference in the lives of our patients every day. We look forward to welcoming you to our dedicated team!

Start Your Career in Healthcare at Serenity Mental Health Centers If you're great with people and ready to build a meaningful career, Serenity Mental Health Centers offers the perfect place to begin. We're looking for individuals with strong customer service backgrounds who want to step into healthcare and make a real difference in the lives of others. At Serenity, your ability to create positive experiences, communicate clearly, and show empathy becomes the foundation for excellent patient care. No healthcare experience is required - just a genuine desire to help and grow. Positions available: What you can do to help patients in our clinics: Receptionist - Greeting every patient when they walk in and giving them a personalized experience. Gather and keep all information up to date. Intake Coordinator - Completing assessments with patients before their appointments and supporting them towards their healing journey. Treatment Technician - Performing TMS treatment while engaging patients in positivity work, goal setting, life skills. Employee Leadership - Supporting clinic management, covering clinic roles, and meet with patients to help them move forward with their treatment plans. What You'll Gain This role is designed to help you build a long-term future in healthcare, offering: Full, hands-on training - no prior medical experience needed Experience working in a professional clinical setting Skills and knowledge to grow into advanced patient care or leadership roles A supportive team environment Who Thrives Here You're likely a great fit if you: Have strong customer service, retail, hospitality, and overall people skills. Enjoy helping people and creating positive interactions Are organized, dependable, hardworking, and eager to learn new skills Want to begin a career path in the healthcare industry Build Your Future With Us If you're ready to turn your people experience into a fulfilling healthcare career, we'd love to welcome you to Serenity Mental Health Centers. Apply today and start your journey in patient care. Serenity Healthcare is an equal opportunity employer. All qualified applicants are encouraged to apply.

Job TitleNational Support Specialist, Multivendor Services - SiemensJob Description Lead and mentor Field Service Engineers, resolve complex escalations quickly, and drive improvements in service quality and parts usage. If you're a technical expert who loves solving problems and elevating team performance, this role puts you at the center of high‑impact service excellence. Your role: Provide leadership, training, and technical expertise to Field Service Engineers (FSEs), supporting them both onsite and remotely to ensure proper troubleshooting and repair methodology. Coach and mentor FSEs to deliver excellent customer experiences, including conducting crucial conversations and supporting technical and process updates through trip reports and seminars. Manage all technical escalations within the region, leading resolution strategies, instructing teams on repair solutions, and ensuring timely, effective corrective actions. Support business improvement efforts through parts review and approval processes, proactive monitoring of high‑activity sites, and leading initiatives to reduce material usage and improve performance. Ensure accountability and adherence to procedures across all repair activities, verifying proper parts usage and maintaining speed and quality of escalation resolution. You're the right fit if: You've acquired 5+ years of experience servicing the following equipment: Luminos Lotus MAX XR, LUMINOS dRF MAX, Siemens Ysio X.PREE XR, MULTIX IMPACT C Digital, Multix Fusion MAX XR, Multix IMPACT DR, LUMINOS dRF, Axiom Luminos Agile, Axiom Luminos Agile Max, Multix Fusion Digital, Mobilett Elara Max, Mobilett Mira Max, Mobilett Mira, Multitom Rax Your skills include the ability to resolve problems remotely utilizing excellent written and verbal communication skills. You have at least a high school diploma. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details The pay range for this position in Utah, Arizona is $39.05 to $62.48 per hour. The pay range for this position in Nevada, Colorado is $41.11 to $65.77 per hour. The pay range for this position in Washington is $43.16 to $69.06 per hour. The pay range for this position in California is $46.04 to $73.66 per hour. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to the zone. #LI-PH1 This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us. The core responsibilities of this role include: Responsible for checking inbounds/outbounds in and out; assisting other leads as needed. Scheduling inbounds and outbounds and interfacing with the customer, carriers and site leadership. Assisting in training new associates, backfilling other leads as needed. Responsible for ensuring order and inventory accuracy.Customer communication, Data entry into the DSC WMS system, truck check-in, receipt verification, acting as a subject matter expert(SME) and other duties as assigned by management. Must comply with all OSHA and MSDS standards. Maintain the facility's equipment and materials in a neat, clean orderly fashion. Position: First (1st) Shift Client Support Specialist Shift: Monday - Friday, 7:30 am - 4:00 pm Pay: $21.00 per hour In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience: Customer Service experience preferred Be part of the world's largest logistics company!DHL Supply Chain hasbeen certified as a Great Place to Work in the US and Canada! Our excellent benefits packages includes: * Affordable medical, dental, and vision coverage available beginning on your 30thday * PTO program for all associates, including paid holidays and vacation * 401(k) with generous company match * Tuition reimbursement program * Excellent training and career advancement opportunities Grow your skills. Shape your world. xx","title

Role: Partner Support Specialist Reports To: Director, Partner Support Job Type: Full-time The Partner Support Specialist plays a critical role in supporting and strengthening relationships with 401GO's partners, including financial advisors, payroll providers, TPAs, and other strategic collaborators. This role serves as a primary point of contact for partner inquiries, onboarding, troubleshooting, and ongoing support. The ideal candidate brings strong communication skills, problem-solving abilities, and a customer-first mindset. This is a great opportunity for someone who wants to build a career in fintech, retirement services, or partner/client success. What You'll Be Doing: Partner Relationship Support * Serve as the first point of contact for partner questions, issues, and escalations. * Provide timely and professional guidance to advisors, payroll partners, and integration partners. * Assist with onboarding new partners, including platform walk-throughs, account configuration, and education. Technical & Platform Support * Troubleshoot partner-related platform issues and coordinate resolutions with internal teams. * Assist partners with plan setup, payroll integrations, and data accuracy. * Document issues, feedback, and trends to drive continuous improvement. Operational Coordination * Work cross-functionally with Sales, Client Success, Product, and Engineering to resolve partner needs. * Maintain accurate records of partner interactions and updates in CRM and support systems. * Support partner communications, training materials, and process documentation as needed. Partner Education & Enablement * Educate partners on platform features, workflows, and best practices. * Assist with webinars, demos, and training sessions. * Help partners navigate compliance requirements, timelines, and operational processes. Continuous Improvement * Identify recurring issues and propose enhancements to processes, tools, or product functionality. * Provide feedback to Product and Operations teams to improve partner experience. * Contribute to building scalable support resources, templates, and knowledge base articles. What You Bring: * 1-3 years of experience in customer support, partner support, client success, operations, or a related field. * Strong verbal and written communication skills. * High attention to detail with the ability to manage multiple priorities. * Problem-solving mindset with a willingness to learn complex processes. * Comfort using CRM and support tools (e.g., HubSpot, Zendesk, Intercom). Preferred Qualifications * Experience in fintech, retirement services, payroll, HR tech, or financial advisory support. * Familiarity with 401(k) plans, compliance considerations, or plan administration workflows. * Ability to explain technical concepts to non-technical users. * Experience working in a high-growth or startup environment. * QKA, ARPC, or other retirement focused designation. Why 401GO? At 401GO, we're not just changing retirement-we're reinventing it. As a fast-growing fintech start-up, we've built the world's most advanced, fully automated retirement platform to help hard-working Americans take control of their future. Here, innovation moves fast, ideas matter, and your work makes a real impact. You'll enjoy a collaborative and supportive environment where great people do their best work together, backed by competitive compensation, excellent benefits, and plenty of opportunities for professional growth. If you're ready to challenge the status quo and be part of something big, 401GO is the place to grow your career. What We Offer * A standout 401(k) plan (naturally!). * Generous stock options-share in our growth and success. * Flexible work environment-choose where you're most productive. * Excellent benefits, including medical, dental, and vision. * Flexible hours-because great work doesn't always happen 9-5. * Plenty of PTO-we value work-life balance. * A fully stocked kitchen when you're in the office. At 401GO, we invest in our people just as much as we invest in helping Americans secure their financial future. We are proud to be an Equal Opportunity Employer. We support a working environment that provides qualified employees and applicants with equal employment opportunity on a non-discriminatory basis without regard to race, color, creed, age, religion, gender (including pregnancy, gender identification and/or gender nonconformity) sexual orientation, marital status, national origin, ancestry, ethnicity, genetic information, physical or mental disability, citizenship, past, current or prospective service in the uniformed services or any other basis prohibited by federal, state, or local law.

Product specialist for our applications for dental offices. (Tier 1) Providing support via chat, email, talk, remote session(s) (multi tasking required) Day to Day Operations: Omni-Channel Support (Chat, Phone, and Email) Internal collaboration with support, training, and billing departments External collaboration with client's IT services/third parties Engaging with clients as a product specialist for all needs (questions, troubleshooting, updates, etc.) Individual and Team-Based Problem Solving Working with Tier 2/Escalation Support Representative Connecting to clients via remote software Required Experience: Ability to work collaboratively with all team members, including: support, trainers, developers, managers, and administrators. Ability to multi-task efficiently (providing multi-channel support simultaneously) Critical thinking/Troubleshooting Self Manage Workload (Prioritization, Time Management) Ability to be self-directed, prioritize tasks, and organize overall workload. Ability to work effectively in a fast-paced environment Provide accurate and quick support Preferred Experience: Technical Support Background (2 years of customer service experience preferred) Understanding of Windows Operating System(s) Previous High Pace Work Experience Experience with Multi-Channel Support

The Territory Support Specialist (TSS) plays a vital role in defining and securing legal route locations by conducting thorough territory surveys for new franchisees. This position requires strong communication skills to engage and encourage shop owners, service managers, etc. to welcome Matco services into their locations. Additionally, the TSS identifies potential new territories in high-growth and expansion areas, helping to market opportunities for future franchisees aspiring to achieve successful business ownership. **Key Responsibilities:** + Conduct comprehensive surveys of designated territories to identify potential opportunities for new franchise development as well as support existing franchisees. + Meet with shop owners and managers to gather relevant information and determine the eligibility of prospective stops within the territory. + Analyze data collected during surveys to provide actionable insights and recommendations for franchise expansion. + Build and maintain positive relationships with franchisees, shop owners, and managers to facilitate smooth communication and collaboration. + Prepare detailed reports summarizing findings from territory surveys and eligibility assessments. + Collaborate with the franchise sales team to align territory plans with overall business objectives. **WHO YOU ARE (Qualifications)** + Strong interpersonal and communication skills to effectively engage with shop owners and managers. + Ability to conduct detailed surveys and analyze geographic and business data. + Self-motivated with excellent organizational skills and attention to detail. + Previous experience in franchise development, sales, or territory management is a plus. + Valid driver's license and willingness to travel within assigned territories. + The position requires approximately 90% overnight travel. + Must Live within 30 miles of an Airport + High School Diploma Required. The base compensation for this position is $50,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 120 hours, 12 paid holidays (including 4 floating holidays) per year and paid sick leave.* **Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. **WHO IS MATCO** Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes. Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada. Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet. Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada. For more information on Matco Tools, visit ****************** . **BENEFITS** Annual bonuses/incentives (depending on position) Immediate company benefits (medical, dental, vision, life, etc.) 401k with company match 401k defined contribution after 1 year of service High level of employee engagement Walking path Dress for your day - every day casual/jeans Employee discounts 15 days vacation + 3 floating holidays + 10 paid holidays Paid maternity & paternity leave Tuition reimbursement Student loan payment assistance Annual Day of Caring for employees to volunteer Discounts on tools Annual team building events **WHO IS VONTIER** Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** . **At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. **Together, let's enable the way the world moves!** "Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."

At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money. Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes' Next Billion Dollar Startups, Forbes' Cloud 100, the Inc. 5000, and Fast Company's World's Most Innovative Companies. At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you! The Integration Support Specialist is a critical player in a program that is key to our long-term success. We need someone who can troubleshoot and fix problems with direct connections between Podium and a client's customer management or order management system. What you'll be doing: You will support our clients and internal teams. The integrations you resolve are key components in the overall success plan for the clients they manage. Troubleshoot & resolve challenging integration issues, ensuring customers can easily see value with Podium. You will serve as an integrations expert across Podium and share customer needs for workflows to continually improve the integrations we offer. You will maintain high-quality troubleshooting documentation of the integrations that we support. You will be an expert in Podium's public APIs and SFTP experience. Maintain a high level of communication with our clients and internal teams keeping them informed during the resolution process. Reading and interpreting technical documentation for various API's, both internal and external. What you should have: 1 year of prior experience setting up software or following technical operating procedures Experience using API's and SFTP's with proficiency in authentication methods Experience with various tools such as Datadog, Kibana, Zapier, Tray.io, and Jira Experience using Postman to interact with API's as well as experience executing command line scripts to initiate on-premise integrations. Demonstrated over-achievement in managing a large work queue A base understanding of SQL and being able to write queries for debugging purposes Experience working directly with clients, comfortable explaining complex technical processes in a concise way to contacts in varying roles and technical aptitude at an organization You will also need to be the type of person who: Constantly invents new and better ways to get things done. Is accountable to others. Your projects will be part of a larger client engagement. Earns the trust of your colleagues by always keeping your commitments. Keep your key stakeholders informed on the progress being made while fixing integrations. Focuses on results. What you do has a clear purpose and you are not satisfied until you achieve your planned outcomes. Benefits Work in this building in Lehi, UT 5 days a week Open and transparent culture Life insurance, long and short-term disability coverage Paid maternity and paternity leave Fertility Benefits Generous vacation time, plus three 4-day summer holiday weekends Excellent medical, dental, and vision benefits 401k Plan with competitive company matching Bi-annual swag drops with cool Podium gear and apparel A stellar HQ (Utah) gym with local professional coaches and classes offered Onsite HQ (Utah) child care center, subsidized for employees Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status

Payment Support Specialist Role Quilt is looking for an experienced Payment Support Specialist to join our growing CX team! In this role, you will serve on a team of support specialists and act as an internal advocate for our customers. The Payment Support Specialist is vital in helping our new and existing customers troubleshoot and resolve issues around processing and payments. Please note that this role is based out of our office in Provo, UT. Key Responsibilities: Customer Support: Respond to customer inquiries regarding payment issues through various channels (phone, email, chat). Issue Resolution: Investigate and resolve payment discrepancies, failed transactions, and other payment-related issues. Transaction Monitoring: Monitor payment processing systems to ensure transactions are completed successfully. Documentation: Maintain accurate records of customer interactions, transactions, and issues resolved. Payment Process Management: Handle inquiries and provide support for various payment processes, including Electronic Benefits Transfer (EBT) transactions, PCI compliance, rate adjustments, and batch processing inquiries. SLA Compliance: Ensure adherence to Service Level Agreements (SLAs) to meet customer expectations and business requirements. Inbound Phone Queue Management: Manage the inbound phone queue to ensure timely and effective response to customer calls. Hardware Support: Provide support for payment processing hardware, including troubleshooting and resolving technical issues. Bank Changes: Handle inquiries and processes related to bank account changes for payment processing. Partner Collaboration: Work with payment partners to elevate or escalate ongoing issues and ensure timely resolution. Qualifications: Education: BA or BS degree (not required) Experience: 1-2 years of work experience in customer service, software implementation, or customer onboarding. Technical Skills: Experience with Google Suite, outlook and Salesforce preferred but not required. Task Management: Ability to manage multiple tasks. Proactivity: Proactive and innovative approach to work. Communication Skills: Superb written and verbal communication skills with an understanding of situational best practices. Organizational Skills: Unmatched organizational skills. Attitude: Positive attitude and empathetic demeanor. Customer Focus: A strong commitment to providing excellent customer service. Team Player: Ability to work collaboratively with cross-functional teams. What We Offer: Certification: We are Certified Great Places to Work for 2022! Company Events: Monthly company events. Retirement: 401k investment opportunity. Healthcare: Medical, Dental, and Vision Plans. Time Off: 120 hours of Paid Time Off per year. Salary: $50-55k per year, depending on experience. If you are passionate about helping customers and have a keen eye for detail, we encourage you to apply for the Payment Support Specialist position. Join our team and contribute to ensuring a seamless payment experience for our customers. #LI-onsite Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. About Quilt Software Ever wondered how your favorite local shops compete with the big guys? That's where we come in. We're Quilt Software, providing Main Street's unsung heroes - from quirky cheese shops to family-run jewelry stores - with the tools they need to compete. Last year, we helped 14,000+ shops make over $2 billion in sales with our family of industry-specific software solutions. If you get a kick out of supporting local businesses, love great software, and want to be part of a company that's powering Main Street, we'd love to chat. Come join us in our quest to keep local retail not just alive, but thriving! Notice - Employment Scams Communication from our team regarding job opportunities will only be made by a Quilt Software employee with ********************* email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers, or banking information. If you believe a scammer is contacting you, please mark the communication as "phishing" or “spam” and do not respond.

As a heath division of the Confederated Tribes of the Goshute Reservation, we, at Sacred Circle Healthcare, preserve the Goshute heritage of protecting and caring for family and extend the tradition to all marginalized and underserved populations in our area. We refuse to let access, ethnicity, or socioeconomic status restrict someone from receiving complete healthcare. Interested in joining our team? We are looking for people who are genuine, kind, ambitious, positive, and helpful - exceptional people building on a celebrated heritage who are passionate about delivering uncompromising care - people who make a difference every day no matter what their role or position. If you are looking for a job where the work you do impacts lives for the better every day, you are in the right place! Sacred Circle Healthcare is seeking a full-time Medical Administrative Assistant & Interpreter Job Summary General Summary of Duties: Under the direction of the Billing Manager, the Billing Coordinator Support Specialist performs various duties to support the daily billing functions for physician services. Reports To: Revenue Integrity Director Department: Revenue Integrity/Billing Business Unit: Sacred Circle Operations Patient Care: No Worker Status: Full-Time, Hourly Benefits Eligible: Yes Hours Per Week: 40 Work Schedule: To Be Determined with the availability of 8:00 am - 6:00 pm Monday through Friday. Evening and weekend work may be required depending on position requirements. Schedule Type: 8 Hour shifts. Job Family: TBD Location: Salt Lake Main Clinic Supervisory Responsibilities: None Major Responsibilities/Tasks: Assists in preparing, reviewing, and submitting accurate claims to insurance carriers, government payers, and third-party administrators. Identifies and corrects billing errors or missing information, as required. Works with insurance companies to resolve billing and insurance issues. Helps resolve claim errors/denials to ensure they are billed within timely manner. Works with patients and internal departments to resolve billing and insurance issues. Works with patients on outstanding balances, offering payment plan options when applicable. Acts as liaison between billing and tribal medical reimbursements, following up with tribal patients when missing CIB documentation. Assists in preparing billing reports for management review. Ensures the accuracy for demographic data input from Patient Services Representatives at intake. Monitors outstanding claims and follows up with payers for unpaid or denied claims. Assists with month-end and year-end closing processes. Follows HIPAA guidelines for protecting patient health information. Adheres to organizational policies and regulatory billing requirements. Maintains accurate, secure, and organized billing records. Reads, understands, and adheres to all Sacred Circle Health Care Policies and Procedures. Practices and adheres to the Code of Conduct and Mission and Values Statements. Other Duties as Assigned. Minimum Requirements: EDUCATION: High School diploma or GED equivalent. EXPERIENCE: Minimum of 1-2 years' experience in medical billing, claims processing, or a related healthcare administrative role. experience. CERTIFICATION/ LICENSE: Other: Preferred Requirements: EXPERIENCE: Working with eCW (eClinicalWorks) Experience with insurance verification, payment posting, and accounts receivable follow-up. Other: Experience working with the Native American community. Experience working in a healthcare setting. KNOWLEDGE, SKILLS, & ABILITIES: Thorough knowledge of entire billing process, demonstrated computer skills, human relations and effective communication skills are also required Knowledge and understanding of ethical conduct. Basic computer and keyboard skills are required. Multitasking skills and time management skills. Strong organizational skills and attention to detail. Strong communication skills, including writing, speaking and active listening. Strong problem-solving skills. Great customer service skills, including interpersonal conversation, patience, and empathy. Ability to read and interpret statements. Ability to work independently in a fast-paced environment. Ability to understand industry-specific policies, such as HIPPA regulations for health care. Ability to keep information confidential. Sacred Circle Healthcare/Confederated Tribes of the Goshute Reservation gives preference to qualified American Indian/Alaskan Native Applicants

Program: ACT Pay: Range starts at $18.00/hour (pay is calculated based on years of certified experience) Schedule: Part Time - 20hours/wk Monday and Thursday - 9am-5pm, Wednesday 12pm-5pm Benefits Highlights On-Demand Pay allows access to a portion of earned wages before the usual payday We help our team members with tuition reimbursement, new licensure reimbursement, and career training and development. Valley also participates in Utah and federal student loan forgiveness programs. Our discounts and perks program provides more than $4500 in savings on everything from pizza to the zoo to movie tickets and oil changes! 401(k) retirement program allows for both pre-tax and post-tax contributions and includes a company match up to 6% of your annual salary. Employee Assistance Programs for mental health needs Why Valley? Since 1984, Valley Behavioral Health has helped thousands of adults, children, and families access high-quality behavioral health care. As the largest non-profit community behavioral health provider in the Intermountain Region, Valley offers a comprehensive range of services to ensure each individual receives the personalized care they need to heal and grow. You will belong in a community where you can be yourself, grow your career, and embrace new opportunities. Valley is committed to being an organization that promotes authenticity and encourages opportunities for success. Job Summary & Deliverables A Certified Peer Support Specialist is an individual who uses their lived experience in recovery from mental illness and/or substance use disorder, in addition to skills learned in formal training, to deliver services promoting recovery and resiliency. Certified peer specialists offer support and empower callers to resolve problems by fostering a sense of hope, dignity, and self-respect. Essential Functions Assists with maintaining a safe and hazard-free environment by observing and documenting client behavior, reporting unsafe conditions and applying appropriate emotional and physical support Assists with providing a therapeutic milieu for clients by encouraging clients to participate in recreational activities and group therapies Assists with supportive therapy for select clients by leading activity and conversation groups Assists in the development of client behavioral expectations Assists with the unit's training and quality assurance programs Functions as a member of the interdisciplinary treatment team Assists with initiating and contributing to client treatment planning, teaching and discharge planning. Requirements Education High School diploma or equivalent Experience Certified Peer Support Specialist certification through DHHS required prior to starting see Preferred Qualifications Licenses/Certifications Certified Peer Support Specialist certification CPR certification Valley de-escalation certification Preferred Qualifications Former client of Valley Behavioral Health Salary Description $18.00-$22.50

Job Responsibilities: Task Management: Maintain an accurate daily task list (workflow dashboard) without overdue items. Provide centralized operational support to the escrow branch, including: Reviewing commitment/prelim and seller/buyer information forms. Ordering tax certificates, HOA certificates/statements, surveys, payoff statements, and lien releases. Balancing files and preparing closing documents. Handling any other assigned workflow dashboard tasks. Document Evaluation: Evaluate and review real estate contracts and all supporting documents meticulously. Manage files to ensure accuracy and completeness of documentation. Compile and process escrow instruction packages. Branch Collaboration: Collaborate with branch operations to prepare for closings. Consistently communicate with Escrow Officers and local branches regarding file updates, changes, or issues. Risk Assessment: Exercise sound judgment to identify discrepancies and assess risk levels, enabling informed decisions. Education / Experience Demonstrated understanding of the real estate transaction including knowledge about the different aspects of the “life of a file.” Competencies To perform the job successfully, an individual should demonstrate the following competencies: Self-motivated - able to work independently with a sense of urgency in a fast-paced, high volume paperless environment. People first approach- providing exceptional customer service to Escrow Officer, agents, and other appropriate parties throughout the transaction process. Technical- ability to learn and navigate multiple software systems with a high level of competency. Critical Thinking/Problem solving-the individual identifies and resolves problems in a timely manner, gathers and analyzes information thoughtfully and maintains confidentiality. Partnership/Collaboration-the individual remains open to others' ideas and exhibits willingness to try new things. Oral/Written Communication-the individual speaks clearly and persuasively in positive or negative situations to clearly advise and resolve any issues. Quality Assurance -the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality. Adaptability-the individual adapts to changes in the work environment, prioritizes and manages competing demands, and can deal with frequent change, delays, or unexpected events while remaining resilient. Building Collaborative Relationships - the individual develops, maintains, and strengthens partnerships with agents and colleagues while providing information, assistance, and support. Anywhere is proud to offer a comprehensive benefits package to our employees including: Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D 401(k) savings plan with company match Paid Time Off to Include Holidays, Vacation Time, and Sick Time Paid Family & Paternity Leave Life Insurance Business Travel Accident Insurance All employees receive access to LinkedIn Learning Tuition reimbursement for approved programs Employee Referral Program Adoption Assistance Program Employee Assistance Program Health and Wellness Program and Incentives Employee Discounts Employee Resource Groups

Job DescriptionDescription: ORGANIZATION: Friends of Switchpoint is a non-profit organization that has been serving those individuals, families and veterans experiencing poverty and homelessness since 2014. OUR MISSION: To empower families and individuals in need by addressing the underlying causes of their poverty and providing each client with a personalized, comprehensive plan that supports them on their journey to self-sufficiency and the opportunity to contribute to the community. OUR VISION: We believe each individual has worth and value. Change occurs when people are treated with respect and dignity, empowered with skills and resources to better their circumstance. CULTURE VALUES: Kindness - Remember Kindness is Contagious! Connection - It is why we are here and what gives purpose & meaning to life! Kinship - We want you and those we serve to feel a sense of Belonging. Self-Worth - Treat people the way they can become w/True Value & Worth! Self-Reliance - Learn your role and take initiative!! We want “Fishermen”! GUIDING PRINCIPLES: Kindness: To demonstrate compassion and respect for all people. Leadership: To lead by example, developing, promoting, and sharing innovative ideas and programs to help those experiencing homelessness. Transparency: To be open and honest in our relationships. Authenticity: To do what we say we do. Positive Influence: To judge our effectiveness by the extent to which individual lives are saved and improved by the positive experience of the people we influence. Golden Rule: To treat all people as we ourselves would wish to be treated. OUR MOTTO: It Takes All of Us to End Homelessness. Job Summary: The Teen Living Center is a 24/7 live in center for homeless teens ages 16-18. We are looking for reliable energetic individuals with a passion for serving our residents who come from diverse backgrounds and may need extra support. The Teen Support Specialist will foster a welcoming, safe and secure environment. Teen Support Specialist will be a reliable energetic individual with a passion for serving for helping our residents who come from diverse backgrounds and may need extra support. This person will foster a welcoming, safe and secure environment. Requirements: Responsibilities: Direct Care: Actively listen to the needs of the teens and act to meet those needs appropriately. Understand and implement Switchpoint's mission and values and adhere to all policies and procedures. Assist with meal preparation, homework, and overseeing chores. Maintain detailed daily logs of teens' activities, incidents, and concerns. Promptly communicate concerns about teens to management. Complete necessary paperwork and documentation accurately and timely. Participate in staff meetings, shift reports, and training sessions. Provide life skills support to teens: budgeting, cooking, cleaning, calendaring, goal setting, time management, healthy relationships, etc. Facility Management: Maintain a clean and organized home environment. Conduct regular bag and room checks to ensure teens' safety and well-being. Update maintenance log with maintenance requests. Qualifications: High school diploma or equivalent. Bachelor's degree preferred. Must be at least 21 years old. Ability to set strong boundaries, maintain confidentiality, and exercise discretion. Experience working with youth, preferably in a social services or residential setting. Strong interpersonal, organizational, time management, and communication skills. Ability to work independently and as part of a team. Valid driver's license and clean driving record. This is a drug and alcohol-free house, no staff may participate in on site drug or alcohol use, including smoking/vaping. Ability to stand, walk, bend, and lift up to 50 pounds. Compensation: Wage range: $16 - $18/hour. Switchpoint offers, for full-time employees, a benefits package that includes medical/vision/dental, PTO, and up to 5% 401k match. Keywords: Youth care worker, teen care worker, homeless teens, residential care, social services, life skills, mental health, child welfare