IT Helpdesk Support
Support associate job in Saratoga Springs, NY
Prime Group Holdings, LLC, a vertically-integrated private equity real estate firm focused on self storage and other alternative real estate asset classes, has an exciting opportunity for an IT Helpdesk Support associate at its headquarters in Saratoga Springs, NY.
With $6.6 billion in assets under management, Prime Group is one of the largest private owners and operators of self-storage properties in the world, owning and operating over 310 self-storage assets in 28 states, three Canadian provinces and the U.S. Virgin Islands containing over 23 million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including the largest self-storage dedicated fund ever raised, Prime Storage Fund III.
Headquartered in Saratoga Springs, NY, Prime Group has more than 700 employees. The firm has a regional office in Jupiter, FL and investment originations offices in Denver, CO, Hackensack, NJ, Yorktown, VA and Calgary, Alberta. Prime Group's 21-person senior leadership team is supported by teams including sourcing and acquisitions, asset and portfolio management, compliance/legal, property management, information technology, transactions/financing, marketing, accounting and training, among others.
Prime Group's success is built on a culture of respect, teamwork, business ethics, accountability and persistence. The company deeply values the strong relationships it has built with its customers, employees, investors and stakeholders. Pitchbook, a leading resource for comprehensive data, research and insights spanning the global capital markets, named Prime Group as one of the top 10 real estate value-add fund managers in Pitchbook's 2023 Global Manager Performance Score
Position Overview
The IT Helpdesk Support associate will ensure our workplace runs smoothly every day-keeping people productive, meetings seamless, and technology reliable. They'll take ownership of conference room readiness for executive and team meetings, handle Tier 1 and select Tier 2 support tasks, and resolve network, Wi-Fi, and phone-related issues. This role bridges hands-on end-user support with light infrastructure troubleshooting to maintain a consistent, professional IT experience.
Essential Responsibilities
Conference Room & Meeting Readiness (Primary Focus)
Perform daily conference room checks to ensure readiness before first meetings (displays, audio, video, microphones, network connectivity, adapters)
Support Zoom, Teams, Webex, and hybrid conference systems, including calendar integrations, signage/panels, and firmware updates
Provide live meeting support for executive and board sessions; coordinate with Facilities or vendors for urgent issues
Maintain and standardize rooms (labels, cable management, layouts, photos, and documentation)
Track and document recurring issues; propose improvements for reliability and user experience
Help Desk Support (Tier 1 / Tier 2 Escalations)
Serve as first point of contact for support requests: accounts, MFA/passwords, VPN, Wi-Fi, printing, hardware, and software
Image, deploy, and maintain laptops and peripherals for onboarding/offboarding
Update and close tickets accurately, document resolutions, and contribute to internal knowledge base articles
Provide phone and in-person support with a focus on responsiveness and professionalism
Network, Wi-Fi & Telephone Support
Diagnose basic network connectivity issues; perform port patching and switch/AP status checks
Work with senior engineers to monitor and resolve Wi-Fi signal issues and manage small moves/adds/changes in IDF closets
Support VoIP/Teams telephony systems and coordinate with telecom vendors for escalations
Printing, Scanning & Backup Monitoring
Maintain printer/MFD uptime (queues, drivers, badge printing, scan-to-email)
Check daily server and backup job statuses; escalate as needed
Track consumables and coordinate vendor service calls
Cloud & Identity Management
Support user lifecycle (creation, licensing, group management, mailbox setup)
Apply baseline security and compliance settings per IT policy
Troubleshoot access and synchronization issues between systems (e.g., Microsoft 365, Google Workspace)
Qualifications
2-4 years' experience in IT or Workplace Support within a corporate or campus environment
Proven experience with conference room AV systems, Zoom Rooms, or Microsoft Teams Rooms
Strong troubleshooting skills for network connectivity, Wi-Fi, and telephony
Working knowledge of Windows 10/11, mac OS, and mobile platforms
Experience administering Microsoft 365, Active Directory, and common collaboration tools
Familiarity with ITSM tools (ServiceNow, Zendesk, Jira Service Desk, etc.)
Certifications preferred: CompTIA A+, Network+, or equivalent practical experience
Work Style & Environment
On-site position; must be present early mornings to verify meeting room readiness
Occasional after-hours support for major events or upgrades
Organized, reliable, and able to communicate clearly with both executives and peers
Compensation
Competitive rate of pay and a generous benefits program
Salary commensurate with experience
Medical, Dental, life, vision, short-term disability, and long-term disability insurance program
Paid vacation time; paid sick time; paid holidays
This is not a remote position - you are required to be on-site at our office in Saratoga Springs Monday-Friday, 8AM-5PM.
Equal Opportunity Employer Statement
Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Technical Support Engineer
Support associate job in Albany, NY
For more details, please connect with Gautmi Jain at ************ or email at *********************
Required Skills:
84 months experience working with agencies/business areas to understand business requirements to translate to technical and security infrastructure requirements resulting in architecture design documentation covering data flows; interfaces with other systems; authentication; etc.
84 months experience as a Server Administrator at the Application Layer to perform Commercial Off the Shelf (COTS) business application installation, configuration, troubleshooting (with or without Vendor), including L3 Technical support of such solutions on Windows OS platforms, IIS, Tomcat, WebLogic, Certificate Services, and Authentication using Active Directory, SSO with SAML v2.0, and OpenID Connect.
84 months experience performing L3 Analytical and Technical support of COTS / business application interfaces & system interconnects (Networks, Stealth firewall software, F5 and Load Balancing) implemented on converged/mixed environments to diagnose and resolve connectivity issues.
84 months experience performing L3 Analytical and Technical support of COTS / business applications using tools like WireShark, Process Monitor, Netstat, Ping, Traceroute, TelNet, etc.
60 months experience performing L3 Analytical and Technical support of COTS / business applications using tools like Splunk for log analysis, system monitoring, and system performance tuning
24 months experience in scripting knowledge on PowerShell, WMI and other scripting languages to automate and administer application maintenance
Responsibilities:
Duties include but not limited to the following:
Architect technology solutions/systems that meet or exceed Agency business requirements aligning with NYS ITS Technical and Security Service standards and strategies.
Troubleshoot and resolve OS configuration, Stealth COI's, storage and networking of Agency Commercial - off - the - shelf (COTS) business applications.
Work with COTS Vendors and Agency business areas for COTS installation, configuration and testing.
Troubleshoot and resolve issues with Commercial - off - the - shelf business software (COTS) including performance tuning, log analysis and security.
Review the systems architecture currently in place and provide detailed specifications for proposed solutions and recommendation of appropriate solutions, upgrades, replacements working with technical staff to recommend solutions to improve it.
Research solutions and collaborate with COTS External Vendors and Agency Business Areas for COTS Application implementation including installation, configuration and testing.
Recommend and implement system enhancements that will improve the performance and reliability of the systems.
Provide mentoring and guidance to other Transportation Portfolio Architecture team members;
Provide L3 Technical support for an enterprise-level distributed MS Windows server environment including Stealth COIs and storage and networking of Agency/business COTS business applications.
Analyze implemented systems and identify problems, evaluate data and defined problems, document data on COTS including performance tuning, log analysis and security
Script repetitive management tasks such as application data processing, workstation and server maintenance using PowerShell; and, Active Directory maintenance and modification.
Use a ticketing system to track and manage incidents, service requests, problems, changes, and release/deployment.
Cash Management Support Specialist
Support associate job in Albany, NY
Job Description
TITLE: Cash Management Support Specialist
REPORTS TO: Cash Management & Payment Systems Officer
CLASSIFICATION: Full Time, Non Exempt
PAY GRADE: NE 40 ($22.00 - $35.21 per hour)
AVAILABILITY: Monday-Friday 8:30am-5:00pm
Position Summary:
Responsible for supporting Pioneer's cash management program including Business Online Banking, ACH (Automated Clearing House) systems, remote deposit capture solutions, and various business banking needs. This includes building and maintaining strong relationships with Relationship Managers and Business and Municipal clients, ensuring their unique banking needs are met with tailored solutions. The role also involves maintaining equipment, completing installations, and collaborating with customers and cross-functional teams to address and resolve service requests and troubleshoot issues. A key focus is delivering superior customer experience by ensuring that requests and issues are handled promptly and effectively.
Key Responsibilities:
Assist with the onboarding of new commercial and municipal cash management clients by serving as the primary point of contact and supporting the setup of cash management services, including ACH origination, ACH debit blocks, remote deposit capture, positive pay, sweep accounts, online wire transfers, and account analysis maintenance.
Provide ongoing support for cash management products to existing business customers, ensuring continued satisfaction, functionality, and issue resolution.
Support business accounts with ancillary services and maintenance within the core system.
Complete maintenance and service requests related to cash management products, including ACH returns, notifications of change, limit adjustments, and other specific client requests.
Open, close, and perform maintenance on all municipal account types within the core system, ensuring proper documentation, compliance, and data integrity in coordination with the municipal banking department.
Participate in training sessions to stay current on new software, Excel tools, cash management products, and banking regulations impacting commercial and municipal banking services.
Assist with the annual and semi-annual reviews of ACH and remote deposit capture clients, ensuring accurate information and timely follow-ups.
Ensure the accuracy and completeness of data entered into the bank's core systems and online banking systems, regularly checking for discrepancies or errors.
Complete the installation of remote deposit capture scanners and provide customer support and training for all
services deployed to ensure seamless operation.
Qualifications & Competencies:
Education & Experience
Associate's degree in business or similar field preferred.
Three years of experience in banking or business experience required.
Must have proficient computer skills, including Word, Power Point, and Excel, and excellent interpersonal, organizational, verbal and math skills.
Core Skills & Attributes
Must be an enthusiastic, positive leader and productive team player.
Must possess organizational skills and have the ability to work independently.
Strong interpersonal and time management skills.
Ability to learn new software applications/systems and complex business processes.
Understanding of banking laws and community bank operations.
Must have strong decision making skills, handle multiple projects simultaneously and use discretion in setting priorities.
Strong and effective customer service skills with professional and courteous style of communication towards a variety of groups including internal and external customers.
As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
Client Support Associate
Support associate job in Albany, NY
Benefits:
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!
No matter your work background or experience level, we welcome you to apply! What you need:
Strong interpersonal and communication skills
Experience in a fast-paced retail environment
Basic computer proficiency and ability to troubleshoot
Prior customer service or sales experience is preferred, but not required
Willingness to learn and grow in a customer-focused role
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options - Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Free tax preparation training and PTIN registration reimbursement
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $16.00 - $18.00 per hour
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
Auto-ApplyPatient Support Specialist
Support associate job in Schenectady, NY
ImageCare Balltown is hiring a full-time Patient Support Specialist to join their team! This is a 40 hour work week, Monday - Friday 8:30am-5:00pm. The ideal candidate will have superior customer service skills, preferably in the medical field. This position is formerly known as a Medical Secretary.
Responsibilities:
* Greeting and checking in patients when they arrive to the office.
* Process incoming telephone calls/messages based on office policy and procedure.
* Schedule appointments for patients, following office protocols for access to care.
* Schedule all follow up appointments as directed by the providers or as indicated on encounter forms.
* Obtain patient signature on the appropriate waiver(s) according to insurance requirements
* Organize and monitor the provider's daily schedule.
* Maintain timely patient flow.
* Verify patient insurance coverage/demographic information at each visit and update when necessary
If you are interested in this opportunity and have the desired qualifications, please Apply Now!
Compensation: $18.00 - $24.00 per hour
CCP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay.
CCP's compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!
We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.
Community Care Physicians is an Equal Opportunity Employer.
* High school graduate or equivalent with additional education desirable.
* Previous clerical experience in a medical practice preferred.
* Strong computer skills.
* Knowledge of medical terminology and office procedures preferred.
* Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers and external customers.
* Maintain strictest confidentiality and discretion.
Trade Support Associate II
Support associate job in Day, NY
JobID: 210695263 JobSchedule: Full time JobShift: Day Base Pay/Salary: New York, NY $77,900.00-$131,000.00 Are you ready to elevate your career in a fast-paced, innovative environment? You will have the opportunity to utilize and keep developing your skills while contributing to a team that values growth and collaboration. Join us and be part of a company that supports your professional journey and offers exciting challenges.
As a Trading Services Associate ll within JPMorganChase, you will play a pivotal role in the seamless execution of trade activities, from order entry to settlement. While still developing, your expertise in market products and understanding of automation technologies will be instrumental in optimizing our trading services. You will be expected to leverage your proficiency in change management and continuous improvement to enhance the efficiency and resilience of our operating platform. Your role will also allow you to keep developing your relationships with internal stakeholders, presenting insights to senior management, and driving process improvements. Your decisions will contribute and impact on short-term team and department goals, and you will often guide others in their work activities, contributing to the overall success of our trading services.
Job responsibilities
* Execute daily trading operations efficiently, ensuring timely and accurate trade execution while collaborating with traders and team members to resolve discrepancies.
* Monitor and reconcile trading accounts to maintain accuracy, driving the development and implementation of process improvements for enhanced operational efficiency.
* Deliver exceptional service to internal and external clients, maintaining up-to-date knowledge of market trends, trading regulations, and ensuring compliance with company policies and industry standards.
* Prepare and analyze trading reports for management review, actively participating in team meetings and contributing to strategic discussions.
* Assist in training and mentoring junior team members, fostering a collaborative and growth-oriented environment.
* Manage ad-hoc projects and tasks as assigned, demonstrating adaptability and a proactive approach to addressing emerging needs.
Required qualifications, capabilities, and skills
* Extensive experience in trading or financial services, showcasing a deep understanding of industry practices and operations.
* Strong analytical and problem-solving skills, enabling effective decision-making and innovative solutions.
* Excellent communication and interpersonal abilities, facilitating clear and productive interactions with colleagues and stakeholders.
* Proficiency in Microsoft Office Suite, particularly Excel, along with advanced digital literacy for integrating innovative technologies in trade services.
* Ability to thrive in fast-paced environments, maintaining a detail-oriented approach and strong organizational skills to manage multiple tasks and adapt to changing priorities.
* Demonstrated capability to work collaboratively in team settings, with a solid knowledge of trading systems and financial markets, and a strong commitment to delivering high-quality results.
Preferred qualifications, capabilities, and skills
* Proficiency in trading platforms and software, demonstrating the ability to effectively navigate and optimize these tools.
* Understanding of regulatory requirements in the trading industry, ensuring compliance and adherence to industry standards.
* Capability to leverage digital literacy for adopting and integrating innovative technologies, enhancing trade services and operational efficiency.
* Skill in utilizing AI and machine learning to enhance trade service processes, driving improved decision-making and data-driven insights.
Auto-ApplyPatient Support Specialist
Support associate job in Schenectady, NY
ImageCare Balltown is hiring a full-time Patient Support Specialist to join their team!
This is a 40 hour work week, Monday - Friday 8:30am-5:00pm.
The ideal candidate will have superior customer service skills, preferably in the medical field. This position is formerly known as a Medical Secretary.
Responsibilities:
Greeting and checking in patients when they arrive to the office.
Process incoming telephone calls/messages based on office policy and procedure.
Schedule appointments for patients, following office protocols for access to care.
Schedule all follow up appointments as directed by the providers or as indicated on encounter forms.
Obtain patient signature on the appropriate waiver(s) according to insurance requirements
Organize and monitor the provider's daily schedule.
Maintain timely patient flow.
Verify patient insurance coverage/demographic information at each visit and update when necessary
If you are interested in this opportunity and have the desired qualifications, please Apply Now!
Compensation: $18.00 - $24.00 per hour
CCP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay.
CCP's compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!
We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.
Community Care Physicians is an Equal Opportunity Employer.
Temporary Support Associate
Support associate job in Lake George, NY
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Temporary Fulfillment Associate
The Temporary Fulfilment Associate role is part of the store's overall success and efficiency during a high-volume period and supports our brand commitment to provide products to our customers.
Among other things, individuals in this role will:
* Receive and process incoming stock deliveries
* Communicate inventory discrepancies to Management
* Shift/organize product as sell through occurs and new inventory arrives
* Utilize the Order Management System (OMS): Locate stock for customer orders
* Utilize the OMS: Package and ship customer orders
* Help ensure and maintain adequate product supply levels by communicating needs to management
* Follow the Company's Asset Protection standards
* Uphold housekeeping standards
Requirements:
* High school diploma or equivalent
* Basic computer skills
* Ability to execute at a fast pace
* Attention to detail and accuracy
* Able to climb, bend and kneel; able to lift and carry up to 25 lbs. at a time
* Able to meet Coach Availability and Scheduling Expectations, including working a flexible schedule including nights, weekends and holidays
* Must be available to work October 15 through January 1
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer,
training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law. Visit Coach at **************
Our Competencies for All Employees
* Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
* Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
* Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
* Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
* Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
* Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
* Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
* Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
* Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
* Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Visit Coach at **************
Work Setup
BASE PAY RANGE $15.50 TO $17.50
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
Req ID: 122672
Mission Support Specialist
Support associate job in Malta, NY
Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
Summary
Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement..
Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
Overview
Help
Accepting applications
Open & closing dates
10/27/2025 to 12/31/2025
Salary $42,679 to - $67,865 per year
The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee.
Pay scale & grade GS 7 - 9
Locations
Many vacancies in the following locations:
Anchorage, AK
Birmingham, AL
Gadsden, AL
Mobile, AL
Show morefewer locations (185)
Montgomery, AL
Fayetteville, AR
Fort Smith, AR
Little Rock, AR
Texarkana, AR
Eloy, AZ
Florence, AZ
Phoenix, AZ
Tucson, AZ
Yuma, AZ
Adelanto, CA
Bakersfield, CA
Calexico, CA
Camarillo, CA
El Centro, CA
Fresno, CA
Los Angeles, CA
Morgan Hill, CA
Redding, CA
Sacramento, CA
San Bernardino, CA
San Diego, CA
San Francisco, CA
Santa Ana, CA
Santa Maria, CA
Stockton, CA
Alamosa, CO
Aurora, CO
Centennial, CO
Craig, CO
Durango, CO
Florence, CO
Frederick, CO
Grand Junction, CO
Hartford, CT
Dover, DE
Fort Myers, FL
Jacksonville, FL
Miami, FL
Miramar, FL
Orlando, FL
Plantation, FL
Pompano Beach, FL
Stuart, FL
Tallahassee, FL
Tampa, FL
Atlanta, GA
Folkston, GA
Lumpkin, GA
Savannah, GA
Tamuning, GU
Honolulu, HI
Cedar Rapids, IA
Des Moines, IA
Sioux City, IA
Boise, ID
Idaho Falls, ID
Twin Falls, ID
Broadview, IL
Chicago, IL
Rock Island, IL
Indianapolis, IN
Wichita, KS
Bowling Green, KY
Louisville, KY
Alexandria, LA
Baton Rouge, LA
Jena, LA
Lafayette, LA
New Orleans, LA
Oakdale, LA
Winnfield, LA
Burlington, MA
Baltimore, MD
Salisbury, MD
Scarborough, ME
Detroit, MI
Grand Rapids, MI
Fort Snelling, MN
Kansas City, MO
Saint Louis, MO
Strafford, MO
Gulfport, MS
Pearl, MS
Billings, MT
Cary, NC
Charlotte, NC
Greensboro, NC
Hendersonville, NC
Wilmington, NC
Grand Forks, ND
Grand Island, NE
North Platte, NE
Omaha, NE
Manchester, NH
Elizabeth, NJ
Mount Laurel, NJ
Newark, NJ
Albuquerque, NM
Chaparral, NM
Las Cruces, NM
Roswell, NM
Las Vegas, NV
Reno, NV
Batavia, NY
Buffalo, NY
Central Islip, NY
Champlain, NY
Malta, NY
New York, NY
Brooklyn Heights, OH
Cincinnati, OH
Westerville, OH
Oklahoma City, OK
Tulsa, OK
Eugene, OR
Medford, OR
Portland, OR
Lords Valley, PA
Philadelphia, PA
Philipsburg, PA
Pittsburgh, PA
Williamsport, PA
York, PA
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Yakima, WA
Milwaukee, WI
Charleston, WV
Cheyenne, WY
Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
12
Job family (Series)
* 0301 Miscellaneous Administration And Program
Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR)
Trust determination process
* Credentialing
* Suitability/Fitness
Financial disclosure Yes Bargaining unit status No
Announcement number OPM-ERO-12821404-DHA-EKS Control number 848931200
This job is open to
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The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens.
Duties
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As a Mission Support Specialist, at the full performance level you will perform the following duties:
* Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment;
* Advise management on assigned administrative matters;
* Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level;
* Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services;
* Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions.
Requirements
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Conditions of employment
* You must be a U.S. citizen to apply for this position.
* You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
* Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see *********************
* One-year probationary period may be required.
* A pre-employment drug test will be required.
* If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
* DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
* All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
* Incentives may be authorized; however, this is contingent upon funds availability.
* License required: No
* Pre-employment physical required: No
* Bargaining Unit Position:No
* Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment.
* Qualification requirements must be met for those applications submitted by each cut-off date.
* Complete the initial online assessments and USA Hire Assessment, if required.
Qualifications
Minimum Qualifications for GS-07:
Specialized Experience: At least one year of specialized experience equivalent to the GS-05 level in the Federal service that included performing developmental assignments under the close guidance of a higher level specialist that provided exposure to a wide variety of management and administrative methods, techniques, and practices such as:
* Compiling and updating budget data on spreadsheets;
* Assisting with the preparation of requests for personnel actions;
* Coordinating office moves and telephone service requirements;
* Monitoring usage of government/company owned motor vehicles;
* Responding to routine questions concerning administrative procedures and requirements.
OR
Education: One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position.
OR
Superior Academic Achievement: Successful completion of all the requirements for a bachelor's degree with Superior Academic Achievement. In order to be creditable under this provision, Superior Academic Achievement must have been gained in a curriculum that is qualifying for the position to be filled. Superior Academic Achievement is based on:(1) Class Standing - Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses; OR (2) Grade-Point Average (G.P.A.) - Applicants must have a grade-point average of either (a) 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or (b) 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.; OR (3) Honor Society Membership - Applicants may be considered eligible based on membership in one of the approved national scholastic honor societies listed by the Association of College Honor Societies (***************************
OR
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages.
Minimum Qualifications for GS-09:
Specialized Experience: At least one year of specialized experience equivalent to the GS-07 level in the Federal service that included experience such as:
* Providing assistance to senior specialists in the evaluation and analysis of operational and administrative programs;
* Assisting in the execution of administrative programs by carrying out specified portions or segments of specific projects such as updating budget data on spreadsheets and preparing routine budget requests;
* Preparing requests for personnel actions;
* Identifying and recommending solutions to administrative problems on established methods and procedures.
OR
Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position.
OR
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages.
All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.
NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned.
Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: **************************************************************************
Additional information
THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below.
* 1st Cut-off on 11/01/2025
* 2nd Cut-off on 12/01/2025
* Final Cut-off on 12/31/2025
Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.
Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.
Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information)
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
A student loan repayment incentive may be available, in which case a service agreement will be required.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
* Attention to Detail
* Customer Service
* Decision Making
* Flexibility
* Integrity/Honesty
* Interpersonal Skills
* Learning
* Reading Comprehension
* Reasoning
* Self-Management
* Stress Tolerance
* Teamwork
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.
To preview the assessment questionnaire, click the following link: ********************************************************
Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet.
Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference.
Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
A student loan repayment incentive may be available, in which case a service agreement will be required.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
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To apply for this position, you must submit a complete Application Package which includes:
1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link.
USAJOBS Help Center - Update your resume now so it meets new resume requirements
2. Other supporting documents (only submit if applicable to you):
* Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed.
* Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions.
* Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following:
* A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
* A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location;
* A copy of your latest performance appraisal including your rating; and
* Any documentation from your agency that shows your current promotion potential if applicable.
* Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
* Position title;
* Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
* Agency; and
* Beginning and ending dates of appointment.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Lab Support Specialist II
Support associate job in Saratoga Springs, NY
Lab Support Specialist II Location: Saratoga Springs, NY Employment Type: Per diem Shift/Schedule: Varied shifts Department: Wilton Medical Arts Salary Range: $18.22 # $28.27 hourly, based on experience and qualifications # About Saratoga Hospital At Saratoga Hospital, we#ve built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach#creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people. About the Role We#re looking for a dedicated Lab Support Specialist II to join our team and help us continue delivering the level of care our patients and families deserve. In this role, you#ll be a vital part of our clinical#team, ensuring excellent service, collaboration, and patient outcomes in a fast-paced healthcare environment. In this role, you will be#responsible for providing laboratory registration, preregistration, scheduling, requisition maintenance as well as reference laboratory billing.# The Lab Support Specialist II will assist in processing blood, cultures, and urine specimens, label samples, sort and set up batches of specimens, as well as perform send out operations.# You will also be#responsible for the collection of blood samples for laboratory testing in hospital, emergency room, and outpatient settings. What You#ll Do Leadership:# Delegates and oversees day to day activities in the absence of the department leader, related to laboratory support services maintaining effective operations. Inventory Management:# Maintains inventory control/documentation, including weekly ordering, as well as preventing shortages, overstocked items and expired materials. Laboratory Registration: Registers patient scripts collecting demographic and insurance information to ensure proper billing to all parties, as well as inputs acceptable and accurate diagnosis codes for all registrations. Patient Scheduling: #Coordinates and schedules phlebotomy services for all outpatient location, including homedraw services using the hospital computer system. Requisition Maintenance:# Performs requisition functions including obtaining scanned requisitions, accurately ordering laboratory tests in the Meditech system, as well as investigating esoteric test orders to determine proper test and specimen requirements, making certain that laboratory test orders are compliant with regulatory agency requirements. Laboratory Communication:# Serves as the primary laboratory contact staff communicating with patients, physician offices, floor staff, as well as reference laboratories through telephone, fax and electronic routes following hospital policies pertaining to HIPAA compliance. Patient Care:# Recognizes specific patient requirements relating to choice of appropriate collection equipment, verbal and non-verbal communications.# Assesses patient condition associated with adverse reactions to specimen collections, in addition to determining when these reactions meet the requirements for a medical emergency, and what action to take. Specimen Collection:# Obtain blood specimens by performing venipuncture, fingersticks, and heel# sticks maintaining order of draw, as well as knowledge of specimen requirements, ensuring optimal results for diagnostic decisions. Specimen Processing:# Receive, sort, label and process specimens including mixing, centrifuging, aliquotting, incubating maintaining safe specimen handling requirements, as well as distinguishing which tests require whole blood, serum or plasma while preserving specimen storage requirements.# Staff recognize problems associated with specimen integrity, and demonstrate proper notification for rejected specimens. Laboratory Billing: #Identify diagnostic tests performed and process laboratory charges.# Corporate Health Duties:# Responsible for performing chain of custody urine and blood collections, as well as breath alcohol testing according to department of transportation guidelines. Point of Care Testing:# Performs selected waived testing and other technical functions as allowed by New York State Department of Health and College of American Pathologists regulations. Support Services Operations: Coordinates with other members of the patient access teams to promote an optimal patient experience during specimen collection.# Quality: Meet benchmarks set by laboratory leadership to ensure optimal laboratory support functions, in addition to organizational initiatives related to meeting state and federal established benchmarks.# Provides training as well as guidance across the organization for duties related to laboratory support. Safety:# Performs, and documents safety inspections, citing dangerous areas/procedures and recommending corrective procedures, as well as maintaining equipment safety. Customer Service: Maintains enhanced physician practice, patient and staff relations, and service recovery, creating an environment conducive to maximizing internal and external customer satisfaction. Deliver compassionate, patient-centered care in alignment with Saratoga Hospital values Collaborate with interdisciplinary teams to support health, healing, and service excellence Perform [clinical or administrative] responsibilities with a focus on safety, quality, and efficiency Use hospital systems and tools to document care and support operations Continuously seek opportunities to improve processes and support patient and staff satisfaction Serve as a positive, professional representative of our hospital and community What You Bring High School graduate or equivalent.# Six months phlebotomy experience or equivalent required. A Bachelors of Science in related field can be considered in lieu of patient care experience. Valid New York State driver#s license required. Must be at least 21 years of age and approved to drive#Saratoga Hospital#vehicles#for shifts requiring travel for offsite specimen collection. Strong communication and teamwork skills Commitment to providing patient-first, high-quality service Comfort working in a fast-paced, collaborative environment Why Saratoga Hospital A caring, community-focused culture rooted in teamwork and trust Supportive leadership that invests in your development and well-being Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide. Opportunities to grow within the Albany Med Health System Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions Our Commitment We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you#re passionate about healthcare and community service#even if you don#t meet every qualification listed#we#d still love to hear from you. How to Apply Click the #apply# button to submit your resume and complete our online application. Applications are reviewed on a rolling basis#apply today and discover what makes Saratoga Hospital a special place to grow your career.
Lab Support Specialist II
Location: Saratoga Springs, NY
Employment Type: Per diem
Shift/Schedule: Varied shifts
Department: Wilton Medical Arts
Salary Range: $18.22 - $28.27 hourly, based on experience and qualifications
About Saratoga Hospital
At Saratoga Hospital, we've built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach-creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people.
About the Role
We're looking for a dedicated Lab Support Specialist II to join our team and help us continue delivering the level of care our patients and families deserve. In this role, you'll be a vital part of our clinical team, ensuring excellent service, collaboration, and patient outcomes in a fast-paced healthcare environment. In this role, you will be responsible for providing laboratory registration, preregistration, scheduling, requisition maintenance as well as reference laboratory billing. The Lab Support Specialist II will assist in processing blood, cultures, and urine specimens, label samples, sort and set up batches of specimens, as well as perform send out operations. You will also be responsible for the collection of blood samples for laboratory testing in hospital, emergency room, and outpatient settings.
What You'll Do
* Leadership: Delegates and oversees day to day activities in the absence of the department leader, related to laboratory support services maintaining effective operations.
* Inventory Management: Maintains inventory control/documentation, including weekly ordering, as well as preventing shortages, overstocked items and expired materials.
* Laboratory Registration: Registers patient scripts collecting demographic and insurance information to ensure proper billing to all parties, as well as inputs acceptable and accurate diagnosis codes for all registrations.
* Patient Scheduling: Coordinates and schedules phlebotomy services for all outpatient location, including homedraw services using the hospital computer system.
* Requisition Maintenance: Performs requisition functions including obtaining scanned requisitions, accurately ordering laboratory tests in the Meditech system, as well as investigating esoteric test orders to determine proper test and specimen requirements, making certain that laboratory test orders are compliant with regulatory agency requirements.
* Laboratory Communication: Serves as the primary laboratory contact staff communicating with patients, physician offices, floor staff, as well as reference laboratories through telephone, fax and electronic routes following hospital policies pertaining to HIPAA compliance.
* Patient Care: Recognizes specific patient requirements relating to choice of appropriate collection equipment, verbal and non-verbal communications. Assesses patient condition associated with adverse reactions to specimen collections, in addition to determining when these reactions meet the requirements for a medical emergency, and what action to take.
* Specimen Collection: Obtain blood specimens by performing venipuncture, fingersticks, and heel
* sticks maintaining order of draw, as well as knowledge of specimen requirements, ensuring optimal results for diagnostic decisions.
* Specimen Processing: Receive, sort, label and process specimens including mixing, centrifuging, aliquotting, incubating maintaining safe specimen handling requirements, as well as distinguishing which tests require whole blood, serum or plasma while preserving specimen storage requirements. Staff recognize problems associated with specimen integrity, and demonstrate proper notification for rejected specimens.
* Laboratory Billing: Identify diagnostic tests performed and process laboratory charges.
* Corporate Health Duties: Responsible for performing chain of custody urine and blood collections, as well as breath alcohol testing according to department of transportation guidelines.
* Point of Care Testing: Performs selected waived testing and other technical functions as allowed by New York State Department of Health and College of American Pathologists regulations.
* Support Services Operations: Coordinates with other members of the patient access teams to promote an optimal patient experience during specimen collection.
* Quality: Meet benchmarks set by laboratory leadership to ensure optimal laboratory support functions, in addition to organizational initiatives related to meeting state and federal established benchmarks. Provides training as well as guidance across the organization for duties related to laboratory support.
* Safety: Performs, and documents safety inspections, citing dangerous areas/procedures and recommending corrective procedures, as well as maintaining equipment safety.
* Customer Service: Maintains enhanced physician practice, patient and staff relations, and service recovery, creating an environment conducive to maximizing internal and external customer satisfaction.
* Deliver compassionate, patient-centered care in alignment with Saratoga Hospital values
* Collaborate with interdisciplinary teams to support health, healing, and service excellence
* Perform [clinical or administrative] responsibilities with a focus on safety, quality, and efficiency
* Use hospital systems and tools to document care and support operations
* Continuously seek opportunities to improve processes and support patient and staff satisfaction
* Serve as a positive, professional representative of our hospital and community
What You Bring
* High School graduate or equivalent. Six months phlebotomy experience or equivalent required. A Bachelors of Science in related field can be considered in lieu of patient care experience. Valid New York State driver's license required. Must be at least 21 years of age and approved to drive Saratoga Hospital vehicles for shifts requiring travel for offsite specimen collection.
* Strong communication and teamwork skills
* Commitment to providing patient-first, high-quality service
* Comfort working in a fast-paced, collaborative environment
Why Saratoga Hospital
* A caring, community-focused culture rooted in teamwork and trust
* Supportive leadership that invests in your development and well-being
* Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide.
* Opportunities to grow within the Albany Med Health System
* Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions
Our Commitment
We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you're passionate about healthcare and community service-even if you don't meet every qualification listed-we'd still love to hear from you.
How to Apply
Click the 'apply' button to submit your resume and complete our online application. Applications are reviewed on a rolling basis-apply today and discover what makes Saratoga Hospital a special place to grow your career.
Service Desk Specialist I
Support associate job in Day, NY
What this Job Entails:
The Service Desk Specialist will support one of Astreya's key clients. The role will be responsible to troubleshoot and fix desktop/ computer hardware and software issues while striving to deliver excellent customer service to the end-user. You need to be an eager learner and put the learning to practice in-line with company and client policies and procedures.
Scope:
Resolves a wide range of issues in creative ways
Seasoned, experienced professional with a full understanding of their speciality
Works on problems of a diverse scope
Receives little instruction on day to day work, general instruction on new assignments
Your Roles and Responsibilities:
Identify, triage, troubleshoot, diagnose, and resolve complex technical problems via in-person, phone, chat, and email-based support channels.
Troubleshoot technology issues related to hardware, software, user accounts, trading environments, operating systems, and mobility
Fulfill IT hardware requests requiring delivery, setup, or low-level hardware troubleshooting for end users in the office where you're based.
Escalate issues to senior members of the technical support team, infrastructure teams, platform engineering teams, and/or third-party vendors to ensure end-user issues are fixed at their root and do not recur.
Provide excellent customer service experiences for all end users, traders, and senior leadership, acting as the end user's advocate, ensuring their issues are fully fixed and they have an optimal IT experience.
Collaborate effectively with both local and remote or distributed team members to accomplish small support tasks and large technical projects.
Required Qualifications/Skills:
5+ years of relevant technical support experience in a medium to large, complex, and fast-moving enterprise environment.
Advanced knowledge of Windows, mac OS, Linux, iOS, Android, networking, and information security topics.
Working knowledge of Active Directory, Azure, Intune, DNS, DHCP, Microsoft Exchange, TCP/IP, and VPN.
Working knowledge of messaging platforms, telecommunication tools, collaboration tools, and video conferencing (e.g., WebEx, MS Teams, Zoom).
Ability to communicate effectively and professionally across all settings to technical and non-technical audiences of all tenure and seniority.
Networks with senior internal and external personnel in own area of expertise
Demonstrates good judgment in selecting methods and techniques for obtaining solutions
Ability to work independently with minimal supervision
Excellent coordination skills and a team player
Ability to identify issues and escalate as needed
Excellent written and oral communication skills
Strong interpersonal and customer service skills
Experience with hardware, software, and network troubleshooting
Ability to resolve technical issues under pressure
Preferred Qualifications:
Bachelor's degree (B.S/B.A) from four-college or university and 5 to 8 years' related experience and/or training; or equivalent combination of education and experience
Physical Demand & Work Environment:
Must have the ability to perform office-related tasks which may include prolonged sitting or standing
Must have the ability to move from place to place within an office environment
Must be able to use a computer
Must have the ability to communicate effectively
Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
Salary Range
$23.49 - $37.10 USD (Hourly)
Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through Cigna (DPPO & DHMO options)
Nationwide Vision provided through VSP
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program
Employee Assistance Program
Wellness Days
401k Plan
Basic Life, Accidental Life, Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
Auto-ApplyPart Time Auction Support Specialist (Manheim)
Support associate job in Clifton Park, NY
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Virtual Block Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $16.20 - $24.28/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Part time position: Approximately 9-12 hours per week (Tuesday, Wednesday, Thursday schedule)
Key Responsibilities:
* Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights.
* Work with auctioneer virtually to verify system information accurately represents vehicle.
* Verify vehicle run order to ensure appropriate vehicle is being keyed and sold.
* Operate monitor virtually, work with auctioneer to review Simulcast bids.
* Provide arbitration and other vehicle announcements to support auctioneer.
* Call and E-mail on late titles
* Utilize salesforce for title absent support
* Other duties as assigned.
Minimum Qualifications:
* High School Diploma/GED
* Generally, less than 2 years of experience
* Effective communication skills required.
* Must possess good problem-solving and organizational skills.
* Ability to remain focused and composed during fast-paced sale-day activities.
* Regularly required to stand, walk, reach, talk and hear.
* Ability to lift 1-10 pounds.
* Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
Work Environment
* Occasional exposure to fumes, odors and weather conditions.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyCash Management Support Specialist
Support associate job in Albany, NY
TITLE: Cash Management Support Specialist
REPORTS TO: Cash Management & Payment Systems Officer
CLASSIFICATION: Full Time, Non Exempt
PAY GRADE: NE 40 ($22.00 - $35.21 per hour)
AVAILABILITY: Monday-Friday 8:30am-5:00pm
Position Summary:
Responsible for supporting Pioneer's cash management program including Business Online Banking, ACH (Automated Clearing House) systems, remote deposit capture solutions, and various business banking needs. This includes building and maintaining strong relationships with Relationship Managers and Business and Municipal clients, ensuring their unique banking needs are met with tailored solutions. The role also involves maintaining equipment, completing installations, and collaborating with customers and cross-functional teams to address and resolve service requests and troubleshoot issues. A key focus is delivering superior customer experience by ensuring that requests and issues are handled promptly and effectively.
Key Responsibilities:
Assist with the onboarding of new commercial and municipal cash management clients by serving as the primary point of contact and supporting the setup of cash management services, including ACH origination, ACH debit blocks, remote deposit capture, positive pay, sweep accounts, online wire transfers, and account analysis maintenance.
Provide ongoing support for cash management products to existing business customers, ensuring continued satisfaction, functionality, and issue resolution.
Support business accounts with ancillary services and maintenance within the core system.
Complete maintenance and service requests related to cash management products, including ACH returns, notifications of change, limit adjustments, and other specific client requests.
Open, close, and perform maintenance on all municipal account types within the core system, ensuring proper documentation, compliance, and data integrity in coordination with the municipal banking department.
Participate in training sessions to stay current on new software, Excel tools, cash management products, and banking regulations impacting commercial and municipal banking services.
Assist with the annual and semi-annual reviews of ACH and remote deposit capture clients, ensuring accurate information and timely follow-ups.
Ensure the accuracy and completeness of data entered into the bank's core systems and online banking systems, regularly checking for discrepancies or errors.
Complete the installation of remote deposit capture scanners and provide customer support and training for all
services deployed to ensure seamless operation.
Qualifications & Competencies:
Education & Experience
Associate's degree in business or similar field preferred.
Three years of experience in banking or business experience required.
Must have proficient computer skills, including Word, Power Point, and Excel, and excellent interpersonal, organizational, verbal and math skills.
Core Skills & Attributes
Must be an enthusiastic, positive leader and productive team player.
Must possess organizational skills and have the ability to work independently.
Strong interpersonal and time management skills.
Ability to learn new software applications/systems and complex business processes.
Understanding of banking laws and community bank operations.
Must have strong decision making skills, handle multiple projects simultaneously and use discretion in setting priorities.
Strong and effective customer service skills with professional and courteous style of communication towards a variety of groups including internal and external customers.
As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
Auto-ApplyPatient Support Specialist
Support associate job in Schenectady, NY
Pediatrics Guilderland is hiring a full-time Patient Support Specialist to join their team! This is a 24 hour work week. Monday- Wednesday 8:00am-5:00pm. The ideal candidate will have superior customer service skills, preferably in the medical field. This position is formerly known as a Medical Secretary.
Responsibilities:
* Greeting and checking in patients when they arrive to the office.
* Process incoming telephone calls/messages based on office policy and procedure.
* Schedule appointments for patients, following office protocols for access to care.
* Schedule all follow up appointments as directed by the providers or as indicated on encounter forms.
* Obtain patient signature on the appropriate waiver(s) according to insurance requirements
* Organize and monitor the provider's daily schedule.
* Maintain timely patient flow.
* Verify patient insurance coverage/demographic information at each visit and update when necessary
If you are interested in this opportunity and have the desired qualifications, please Apply Now!
Compensation: $18.00 - $24.00 per hour
CCP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay.
CCP's compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!
We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.
Community Care Physicians is an Equal Opportunity Employer.
* High school graduate or equivalent with additional education desirable.
* Previous clerical experience in a medical practice preferred.
* Strong computer skills.
* Knowledge of medical terminology and office procedures preferred.
* Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers and external customers.
* Maintain strictest confidentiality and discretion.
Patient Support Specialist
Support associate job in Troy, NY
Capital Region Women's Care is hiring a full-time Patient Support Specialist to join their team!
This is a 40 hour work week.
Typical hours are Monday-Friday 8:00am-4:30pm
The ideal candidate will have superior customer service skills, preferably in the medical field. This position is formerly known as a Medical Secretary.
Responsibilities:
Greeting and checking in patients when they arrive to the office.
Process incoming telephone calls/messages based on office policy and procedure.
Schedule appointments for patients, following office protocols for access to care.
Schedule all follow up appointments as directed by the providers or as indicated on encounter forms.
Obtain patient signature on the appropriate waiver(s) according to insurance requirements
Organize and monitor the provider's daily schedule.
Maintain timely patient flow.
Verify patient insurance coverage/demographic information at each visit and update when necessary.
Process incoming and outgoing referrals appropriately.
If you are interested in this opportunity and have the desired qualifications, please Apply Now!
Compensation: $18.00 - $24.00 per hour
CCP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay.
CCP's compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!
We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.
Community Care Physicians is an Equal Opportunity Employer.
Lab Support Specialist (Phlebotomy)
Support associate job in Saratoga Springs, NY
Lab Support Specialist Location: Saratoga Springs, NY Employment Type: Per Diem Shift/Schedule: Varied shifts Department: Phlebotomy Reception Salary Range: $17.79 # $26.65#hourly, based on experience and qualifications About Saratoga Hospital At Saratoga Hospital, we#ve built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach#creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people. About the Role We#re looking for a dedicated Lab Support Specialist#to join our team and help us continue delivering the level of care our patients and families deserve. In this role, you#ll be a vital part of our clinical#team, ensuring excellent service, collaboration, and patient outcomes in a fast-paced healthcare environment. You will#Perform#phlebotomy techniques to obtain blood specimens on patients of all ages. The Lab Support Specialist will interpret#and transcribe#physician orders onto manual requisitions and into the computer Order Entry System. You will also perform#all medically necessary activities required along with assisting#in lab functions as required for proper specimen accessioning. Assist in training new employees. Assist in clerical functions of department. What You#ll Do Patient Care: Recognizes age-specific requirements including but not limited to determining a safe blood volume to be collected and choosing appropriate devices.## Proficient to work independently in services; In-house, outpatient collection station(s), Urgent Care/Emergency Department, Cath Lab and medical imaging.# Monitors patients for adverse reactions, which can include but are not limited to syncope, nerve damage, and hematoma formation.# Is responsible for understanding patient limitations for collection site including but not limited to post mastectomy and dialysis access.# Must be able to problem solve when faced with unusual circumstances in patient care areas. Blood Specimen Collection: Performs all phases of phlebotomy with a 95% success rate on neonate infant, children (1-7 years), and adolescent, adult and geriatric patients. Must be able to collect a high quality specimen by determining the appropriate site for collection, as well as collect specimens in the correct order of draw, with appropriate equipment and prep, as well as labelling specimens with the appropriate identifiers. Ensures specimens are maintained according to requirements, and processes specimens.# Must be able to problem solve issues involving collection equipment, and electronic equipment. Accessioning: Performs accessioning in Laboratory Information System with a high degree of accuracy. Must maintain specimen requirements by triaging incoming specimens.# Reviews provider orders for all required elements and instructs providers on how to provide missing information. Accepts provider orders by phone and fax; sends patient results by fax. Must be able to use critical thinking and communication skills to solve problems concerning requisitions and incoming specimens. Communication: Provides information to technical staff through electronic communications regarding patient state, collection site, and resulting expectations to ensure results can be assessed accurately for interfering substances.# Greets and identifies patients appropriately using Press-Ganey customer defined scripting. Explains venipuncture procedure fully and makes patient feel at ease. Time Management: Determines priority of tasks using available resources taking into consideration order priority, patient condition and ordering provider requests; determining what adjustments must be made when necessary. Client Services:#Travels to offsite patient locations and couriers specimen collection supplies, used#sharps containers, trash accumulated during collection, as well as blood and urine specimens. Records collection data at client site regarding patient interaction. Communicates with physician practices specimen collection, storage, and processing issues or concerns.# Deliver compassionate, patient-centered care in alignment with Saratoga Hospital values Collaborate with interdisciplinary teams to support health, healing, and service excellence Perform clinical responsibilities with a focus on safety, quality, and efficiency Use hospital systems and tools to document care and support operations Continuously seek opportunities to improve processes and support patient and staff satisfaction Serve as a positive, professional representative of our hospital and community What You Bring High school graduate or GED required.# Prior phlebotomy experience preferred. Valid New York State driver#s license required. Must be at least 21 years of age and approved to drive#Saratoga Hospital#vehicles#for shifts requiring travel for offsite specimen collection.#Certification or eligible with a recognized board of registry recommended. Ability to organize and establish day-to-day priorities while utilizing critical thinking skills in all aspects of the job.# Must be able to multitask while remaining professional, focused, composed and positive. Excellent customer service skills and must display integrity, friendliness and compassion. Must be able to establish an appropriate and effective rapport with others. Must be flexible to take initiative and embrace new opportunities to grow both personally and organizationally. Problem solving skills. Proficient with Microsoft Office products: Outlook, Word, Excel and PowerPoint. Strong organizational skills. Effective interpersonal skills. Ability to work as part of a team and independently. Strong communication and teamwork skills Commitment to providing patient-first, high-quality service Comfort working in a fast-paced, collaborative environment Why Saratoga Hospital A caring, community-focused culture rooted in teamwork and trust Supportive leadership that invests in your development and well-being Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide. Opportunities to grow within the Albany Med Health System Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions Our Commitment We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you#re passionate about healthcare and community service#even if you don#t meet every qualification listed#we#d still love to hear from you. How to Apply Click the #apply# button to submit your resume and complete our online application. Applications are reviewed on a rolling basis#apply today and discover what makes Saratoga Hospital a special place to grow your career.
Lab Support Specialist
Location: Saratoga Springs, NY
Employment Type: Per Diem
Shift/Schedule: Varied shifts
Department: Phlebotomy Reception
Salary Range: $17.79 - $26.65 hourly, based on experience and qualifications
About Saratoga Hospital
At Saratoga Hospital, we've built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach-creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people.
About the Role
We're looking for a dedicated Lab Support Specialist to join our team and help us continue delivering the level of care our patients and families deserve. In this role, you'll be a vital part of our clinical team, ensuring excellent service, collaboration, and patient outcomes in a fast-paced healthcare environment. You will Perform phlebotomy techniques to obtain blood specimens on patients of all ages. The Lab Support Specialist will interpret and transcribe physician orders onto manual requisitions and into the computer Order Entry System. You will also perform all medically necessary activities required along with assisting in lab functions as required for proper specimen accessioning. Assist in training new employees. Assist in clerical functions of department.
What You'll Do
* Patient Care: Recognizes age-specific requirements including but not limited to determining a safe blood volume to be collected and choosing appropriate devices. Proficient to work independently in services; In-house, outpatient collection station(s), Urgent Care/Emergency Department, Cath Lab and medical imaging. Monitors patients for adverse reactions, which can include but are not limited to syncope, nerve damage, and hematoma formation. Is responsible for understanding patient limitations for collection site including but not limited to post mastectomy and dialysis access. Must be able to problem solve when faced with unusual circumstances in patient care areas.
* Blood Specimen Collection: Performs all phases of phlebotomy with a 95% success rate on neonate infant, children (1-7 years), and adolescent, adult and geriatric patients. Must be able to collect a high quality specimen by determining the appropriate site for collection, as well as collect specimens in the correct order of draw, with appropriate equipment and prep, as well as labelling specimens with the appropriate identifiers. Ensures specimens are maintained according to requirements, and processes specimens. Must be able to problem solve issues involving collection equipment, and electronic equipment.
* Accessioning: Performs accessioning in Laboratory Information System with a high degree of accuracy. Must maintain specimen requirements by triaging incoming specimens. Reviews provider orders for all required elements and instructs providers on how to provide missing information. Accepts provider orders by phone and fax; sends patient results by fax. Must be able to use critical thinking and communication skills to solve problems concerning requisitions and incoming specimens.
* Communication: Provides information to technical staff through electronic communications regarding patient state, collection site, and resulting expectations to ensure results can be assessed accurately for interfering substances. Greets and identifies patients appropriately using Press-Ganey customer defined scripting. Explains venipuncture procedure fully and makes patient feel at ease.
* Time Management: Determines priority of tasks using available resources taking into consideration order priority, patient condition and ordering provider requests; determining what adjustments must be made when necessary.
* Client Services: Travels to offsite patient locations and couriers specimen collection supplies, used sharps containers, trash accumulated during collection, as well as blood and urine specimens. Records collection data at client site regarding patient interaction. Communicates with physician practices specimen collection, storage, and processing issues or concerns.
* Deliver compassionate, patient-centered care in alignment with Saratoga Hospital values
* Collaborate with interdisciplinary teams to support health, healing, and service excellence
* Perform clinical responsibilities with a focus on safety, quality, and efficiency
* Use hospital systems and tools to document care and support operations
* Continuously seek opportunities to improve processes and support patient and staff satisfaction
* Serve as a positive, professional representative of our hospital and community
What You Bring
* High school graduate or GED required. Prior phlebotomy experience preferred. Valid New York State driver's license required. Must be at least 21 years of age and approved to drive Saratoga Hospital vehicles for shifts requiring travel for offsite specimen collection. Certification or eligible with a recognized board of registry recommended.
* Ability to organize and establish day-to-day priorities while utilizing critical thinking skills in all aspects of the job.
* Must be able to multitask while remaining professional, focused, composed and positive.
* Excellent customer service skills and must display integrity, friendliness and compassion.
* Must be able to establish an appropriate and effective rapport with others.
* Must be flexible to take initiative and embrace new opportunities to grow both personally and organizationally.
* Problem solving skills.
* Proficient with Microsoft Office products: Outlook, Word, Excel and PowerPoint.
* Strong organizational skills.
* Effective interpersonal skills.
* Ability to work as part of a team and independently.
* Strong communication and teamwork skills
* Commitment to providing patient-first, high-quality service
* Comfort working in a fast-paced, collaborative environment
Why Saratoga Hospital
* A caring, community-focused culture rooted in teamwork and trust
* Supportive leadership that invests in your development and well-being
* Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide.
* Opportunities to grow within the Albany Med Health System
* Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions
Our Commitment
We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you're passionate about healthcare and community service-even if you don't meet every qualification listed-we'd still love to hear from you.
How to Apply
Click the 'apply' button to submit your resume and complete our online application. Applications are reviewed on a rolling basis-apply today and discover what makes Saratoga Hospital a special place to grow your career.
Patient Support Specialist
Support associate job in Colonie, NY
Family Practice Colonie is hiring a full-time Patient Support Specialist to join their team! This is a 40 hour work week. Monday - Friday 8:30am-5:00pm The ideal candidate will have superior customer service skills, preferably in the medical field. This position is formerly known as a Medical Secretary.
Responsibilities:
* Greeting and checking in patients when they arrive to the office.
* Process incoming telephone calls/messages based on office policy and procedure.
* Schedule appointments for patients, following office protocols for access to care.
* Schedule all follow up appointments as directed by the providers or as indicated on encounter forms.
* Obtain patient signature on the appropriate waiver(s) according to insurance requirements
* Organize and monitor the provider's daily schedule.
* Maintain timely patient flow.
* Verify patient insurance coverage/demographic information at each visit and update when necessary
If you are interested in this opportunity and have the desired qualifications, please Apply Now!
Compensation: $18.00 - $24.00 per hour
CCP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay.
CCP's compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!
We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.
Community Care Physicians is an Equal Opportunity Employer.
* High school graduate or equivalent with additional education desirable.
* Previous clerical experience in a medical practice preferred.
* Strong computer skills.
* Knowledge of medical terminology and office procedures preferred.
* Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers and external customers.
* Maintain strictest confidentiality and discretion.
Cash Management Support Specialist
Support associate job in Albany, NY
TITLE:
Cash
Management
Support
Specialist
Auto-ApplyPatient Support Specialist
Support associate job in Clifton Park, NY
Family Practice Clifton Park is hiring a full-time Patient Support Specialist to join their team!
This is a 40 hour work week. The hours are Monday - Friday, 6:45am - 5:00pm (8-hour shift per office needs).
The ideal candidate will have superior customer service skills, preferably in the medical field. This position is formerly known as a Medical Secretary.
Responsibilities:
Greeting and checking in patients when they arrive to the office.
Process incoming telephone calls/messages based on office policy and procedure.
Schedule appointments for patients, following office protocols for access to care.
Schedule all follow up appointments as directed by the providers or as indicated on encounter forms.
Obtain patient signature on the appropriate waiver(s) according to insurance requirements
Organize and monitor the provider's daily schedule.
Maintain timely patient flow.
Verify patient insurance coverage/demographic information at each visit and update when necessary
If you are interested in this opportunity and have the desired qualifications, please Apply Now!
Compensation: $18.00 - $22.00 per hour
CCP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay.
CCP's compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!
We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.
Community Care Physicians is an Equal Opportunity Employer.
Lab Support Specialist (I)
Support associate job in Malta, NY
Lab Support Specialist Location:#Malta, NY Employment Type:#Part-time Shift/Schedule: Day shifts, weekend # holiday rotation Department:#Malta Med Emergent Care - Laboratory Salary Range: $17.79 # $26.65#hourly, based on experience and qualifications About Saratoga Hospital At Saratoga Hospital, we#ve built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach#creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people. About the Role We#re looking for a dedicated Lab Support Specialist#to join our team and help us continue delivering the level of care our patients and families deserve. In this role, you#ll be a vital part of our clinical#team, ensuring excellent service, collaboration, and patient outcomes in a fast-paced healthcare environment. You will#Perform#phlebotomy techniques to obtain blood specimens on patients of all ages. The Lab Support Specialist will interpret#and transcribe#physician orders onto manual requisitions and into the computer Order Entry System. You will also perform#all medically necessary activities required along with assisting#in lab functions as required for proper specimen accessioning. Assist in training new employees. Assist in clerical functions of department. What You#ll Do Patient Care: Recognizes age-specific requirements including but not limited to determining a safe blood volume to be collected and choosing appropriate devices.## Proficient to work independently in services; In-house, outpatient collection station(s), Urgent Care/Emergency Department, Cath Lab and medical imaging.# Monitors patients for adverse reactions, which can include but are not limited to syncope, nerve damage, and hematoma formation.# Is responsible for understanding patient limitations for collection site including but not limited to post mastectomy and dialysis access.# Must be able to problem solve when faced with unusual circumstances in patient care areas. Blood Specimen Collection: Performs all phases of phlebotomy with a 95% success rate on neonate infant, children (1-7 years), and adolescent, adult and geriatric patients. Must be able to collect a high quality specimen by determining the appropriate site for collection, as well as collect specimens in the correct order of draw, with appropriate equipment and prep, as well as labelling specimens with the appropriate identifiers. Ensures specimens are maintained according to requirements, and processes specimens.# Must be able to problem solve issues involving collection equipment, and electronic equipment. Accessioning: Performs accessioning in Laboratory Information System with a high degree of accuracy. Must maintain specimen requirements by triaging incoming specimens.# Reviews provider orders for all required elements and instructs providers on how to provide missing information. Accepts provider orders by phone and fax; sends patient results by fax. Must be able to use critical thinking and communication skills to solve problems concerning requisitions and incoming specimens. Communication: Provides information to technical staff through electronic communications regarding patient state, collection site, and resulting expectations to ensure results can be assessed accurately for interfering substances.# Greets and identifies patients appropriately using Press-Ganey customer defined scripting. Explains venipuncture procedure fully and makes patient feel at ease. Time Management: Determines priority of tasks using available resources taking into consideration order priority, patient condition and ordering provider requests; determining what adjustments must be made when necessary. Client Services:#Travels to offsite patient locations and couriers specimen collection supplies, used#sharps containers, trash accumulated during collection, as well as blood and urine specimens. Records collection data at client site regarding patient interaction. Communicates with physician practices specimen collection, storage, and processing issues or concerns.# Deliver compassionate, patient-centered care in alignment with Saratoga Hospital values Collaborate with interdisciplinary teams to support health, healing, and service excellence Perform clinical responsibilities with a focus on safety, quality, and efficiency Use hospital systems and tools to document care and support operations Continuously seek opportunities to improve processes and support patient and staff satisfaction Serve as a positive, professional representative of our hospital and community What You Bring High school graduate or GED required.# Prior phlebotomy experience preferred. Valid New York State driver#s license required. Must be at least 21 years of age and approved to drive#Saratoga Hospital#vehicles#for shifts requiring travel for offsite specimen collection.#Certification or eligible with a recognized board of registry recommended. Ability to organize and establish day-to-day priorities while utilizing critical thinking skills in all aspects of the job.# Must be able to multitask while remaining professional, focused, composed and positive. Excellent customer service skills and must display integrity, friendliness and compassion. Must be able to establish an appropriate and effective rapport with others. Must be flexible to take initiative and embrace new opportunities to grow both personally and ##organizationally. Problem solving skills. Proficient with Microsoft Office products: Outlook, Word, Excel and PowerPoint. Strong organizational skills. Effective interpersonal skills. Ability to work as part of a team and independently. Strong communication and teamwork skills Commitment to providing patient-first, high-quality service Comfort working in a fast-paced, collaborative environment Why Saratoga Hospital A caring, community-focused culture rooted in teamwork and trust Supportive leadership that invests in your development and well-being Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide. Opportunities to grow within the Albany Med Health System Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions Our Commitment We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you#re passionate about healthcare and community service#even if you don#t meet every qualification listed#we#d still love to hear from you. How to Apply Click the #apply# button to submit your resume and complete our online application. Applications are reviewed on a rolling basis#apply today and discover what makes Saratoga Hospital a special place to grow your career.
Lab Support Specialist
Location: Malta, NY
Employment Type: Part-time
Shift/Schedule: Day shifts, weekend & holiday rotation
Department: Malta Med Emergent Care - Laboratory
Salary Range: $17.79 - $26.65 hourly, based on experience and qualifications
About Saratoga Hospital
At Saratoga Hospital, we've built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach-creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people.
About the Role
We're looking for a dedicated Lab Support Specialist to join our team and help us continue delivering the level of care our patients and families deserve. In this role, you'll be a vital part of our clinical team, ensuring excellent service, collaboration, and patient outcomes in a fast-paced healthcare environment. You will Perform phlebotomy techniques to obtain blood specimens on patients of all ages. The Lab Support Specialist will interpret and transcribe physician orders onto manual requisitions and into the computer Order Entry System. You will also perform all medically necessary activities required along with assisting in lab functions as required for proper specimen accessioning. Assist in training new employees. Assist in clerical functions of department.
What You'll Do
* Patient Care: Recognizes age-specific requirements including but not limited to determining a safe blood volume to be collected and choosing appropriate devices. Proficient to work independently in services; In-house, outpatient collection station(s), Urgent Care/Emergency Department, Cath Lab and medical imaging. Monitors patients for adverse reactions, which can include but are not limited to syncope, nerve damage, and hematoma formation. Is responsible for understanding patient limitations for collection site including but not limited to post mastectomy and dialysis access. Must be able to problem solve when faced with unusual circumstances in patient care areas.
* Blood Specimen Collection: Performs all phases of phlebotomy with a 95% success rate on neonate infant, children (1-7 years), and adolescent, adult and geriatric patients. Must be able to collect a high quality specimen by determining the appropriate site for collection, as well as collect specimens in the correct order of draw, with appropriate equipment and prep, as well as labelling specimens with the appropriate identifiers. Ensures specimens are maintained according to requirements, and processes specimens. Must be able to problem solve issues involving collection equipment, and electronic equipment.
* Accessioning: Performs accessioning in Laboratory Information System with a high degree of accuracy. Must maintain specimen requirements by triaging incoming specimens. Reviews provider orders for all required elements and instructs providers on how to provide missing information. Accepts provider orders by phone and fax; sends patient results by fax. Must be able to use critical thinking and communication skills to solve problems concerning requisitions and incoming specimens.
* Communication: Provides information to technical staff through electronic communications regarding patient state, collection site, and resulting expectations to ensure results can be assessed accurately for interfering substances. Greets and identifies patients appropriately using Press-Ganey customer defined scripting. Explains venipuncture procedure fully and makes patient feel at ease.
* Time Management: Determines priority of tasks using available resources taking into consideration order priority, patient condition and ordering provider requests; determining what adjustments must be made when necessary.
* Client Services: Travels to offsite patient locations and couriers specimen collection supplies, used sharps containers, trash accumulated during collection, as well as blood and urine specimens. Records collection data at client site regarding patient interaction. Communicates with physician practices specimen collection, storage, and processing issues or concerns.
* Deliver compassionate, patient-centered care in alignment with Saratoga Hospital values
* Collaborate with interdisciplinary teams to support health, healing, and service excellence
* Perform clinical responsibilities with a focus on safety, quality, and efficiency
* Use hospital systems and tools to document care and support operations
* Continuously seek opportunities to improve processes and support patient and staff satisfaction
* Serve as a positive, professional representative of our hospital and community
What You Bring
* High school graduate or GED required. Prior phlebotomy experience preferred. Valid New York State driver's license required. Must be at least 21 years of age and approved to drive Saratoga Hospital vehicles for shifts requiring travel for offsite specimen collection. Certification or eligible with a recognized board of registry recommended.
* Ability to organize and establish day-to-day priorities while utilizing critical thinking skills in all aspects of the job.
* Must be able to multitask while remaining professional, focused, composed and positive.
* Excellent customer service skills and must display integrity, friendliness and compassion.
* Must be able to establish an appropriate and effective rapport with others.
* Must be flexible to take initiative and embrace new opportunities to grow both personally and organizationally.
* Problem solving skills.
* Proficient with Microsoft Office products: Outlook, Word, Excel and PowerPoint.
* Strong organizational skills.
* Effective interpersonal skills.
* Ability to work as part of a team and independently.
* Strong communication and teamwork skills
* Commitment to providing patient-first, high-quality service
* Comfort working in a fast-paced, collaborative environment
Why Saratoga Hospital
* A caring, community-focused culture rooted in teamwork and trust
* Supportive leadership that invests in your development and well-being
* Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide.
* Opportunities to grow within the Albany Med Health System
* Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions
Our Commitment
We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you're passionate about healthcare and community service-even if you don't meet every qualification listed-we'd still love to hear from you.
How to Apply
Click the 'apply' button to submit your resume and complete our online application. Applications are reviewed on a rolling basis-apply today and discover what makes Saratoga Hospital a special place to grow your career.