Support associate jobs in Towson, MD - 1,178 jobs

Centurion is looking to hire a Help Desk Supervisor/Sr. User Trainer to work ONSITE at the one of federal clients in Washington, DC. We are looking for on-site technical resource/support in making visually appealing and data accurate updates to a public facing website. Quick learner who is willing to learn new data management systems in order to provide high-level support, as well as day-to-day management in conjunction with job requirements. Primary Responsibilities: Provide on-site technical resource/support who should be comfortable with making visually appealing and data-accurate updates to a public facing website. Quick learner who is willing to learn new data management systems in order to provide high-level support, as well as day-to-day management. Create, modify and run daily, weekly, monthly and quarterly reports, as requested. Provide technical support to new and current users of the internal database system. Assist in testing database functionality following upgrades or fixes. Make updates to website based on specific data points at regular intervals. Provide technical support to office staff as necessary, to include interaction with Department technical staff, ordinary maintenance of office technical equipment, and routine troubleshooting. Candidate should be mindful of principles of cybersecurity, data protection, and privacy in all work assignments. Basic Qualifications: Excellent written and oral communication skills. Strong skills in commonly used software, such as Microsoft Office Suite with emphasis on Excel, Word and PowerPoint. Experience using Drupal, TEAMS or TEAMS Apps. Experience with SharePoint (Administrative Role) Bachelor's degree (or equivalent) and 2+ years of experience providing direct end-user support for the applications being supported, including both telephone support and on-site assistance to users, is preferred. At least one year teaching/training experience involving computer applications, preferably database, imaging, or other automated litigation support applications preferred. Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported. Should be an expert user of the Government's word processing, spreadsheet, and email systems. Must be a U.S. Citizen and able to obtain a Public Trust clearance. Preferred Qualifications: Experience working in a Government and/or Litigation Support environment in conjunction with basic qualifications, preferred. Undergraduate degree valued. Prior supervisory experience strongly preferred. Experience with DOJ office automation environments extremely helpful. Knowledge of Government's IT environment, including office automation networks, PC and server based applications preferred. Experience using payroll systems, and financial management systems a plus. At least one year of experience in automated litigation support preferred.

Project Coordinator Job Type: Fully Onsite - 5 days a week (M-F) Pay Rate: $32-$33 hourly on W2 Salary: $55,000-70,000k Yearly We are seeking a detail-oriented and highly organized Project Coordinator to support our project management team. This role is critical in ensuring projects run smoothly by tracking schedules, managing documentation, and coordinating communication across departments and external partners. The ideal candidate will play a key role in maintaining efficiency and ensuring project success. Responsibilities: Support Project Managers with scheduling, tracking, and reporting. Maintain organized project documentation and updates. Coordinate meetings and follow up on action items. Communicate with internal teams, suppliers, and customers. Monitor progress and flag risks or delays. Qualifications/Must haves: 4+ years of project coordination or related experience. Experience with purchase orders (POs) and managing customer accounts. Strong organizational and multitasking skills. Proficiency with MS Office; familiarity with project management tools (e.g., Asana, Smartsheet) is a plus. What We're Looking For: Strong communication skills with an outgoing, adaptable, and professional attitude. Comfortable with daily commute and able to work onsite 5 days a week. Available for onsite interviews and flexible with the hiring manager's schedule. Ready to start immediately if selected and open to any shift schedule.

A mid-sized patent law firm located in Washington, DC, is seeking candidates with prior experience in patent prosecution and a relevant degree. The ideal applicant will have a USPTO Reg. No. and competencies in software technologies like cloud and AI. This firm, specialized in IP placements, offers a unique understanding of technical needs and candidates' career aspirations, ensuring a supportive recruitment experience. Candidates are encouraged to apply confidentially for this exciting opportunity in patent law. #J-18808-Ljbffr

LHH is seeking a Research Program Support Specialist for a client in Linthicum, MD The Research Programs Specialist provides administrative and operational support for the Research initiatives. This includes managing research grants, assisting with investigator support programs, and coordinating research education activities. The role involves compliance checks, grant processing, tracking submissions, preparing reports, and supporting governance committees. Key Responsibilities Perform grant application compliance checks and maintain submission trackers. Assist with grant review, processing, management, and closeout. Prepare funded/not funded letters and update statuses in Proposal Central. Track awardee reports and follow up on delinquent deliverables. Support governance committees with meeting minutes and SOP finalization. Assist with annual meeting preparation, including logistics and inventory. Handle clerical tasks such as printing, binder creation, and workroom organization. Requirements Bachelor's degree preferred, ideally in health science-related fields. Experience in research or grants program administration is a plus. Familiarity with online survey tools (e.g., SurveyMonkey) preferred. Willingness to attend evening calls and occasional weekend events. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Psychosocial Wellbeing Support Adviser - Global Support Unit 1-year Fixed term with possibility of extension Competitive salary and hybrid work arrangement Friendly and supportive work environment Canberra preferred other locations within Australia considered About Palladium Palladium is a global leader in the design, development, and delivery of Positive Impact - the intentional creation of enduring social, climate and economic value. We work with governments, businesses, and investors to help solve the world's most pressing challenges. With a team of more than 4,000 employees operating in 90-plus countries and a global network of over 35,000 experts, we help improve economies, societies, the environment, and, most importantly, people's lives. The program The Australia Awards Global Support Mechanism (AAGSM) is an initiative designed to enhance the Department of Foreign Affairs and Trade's (DFAT) international scholarship program -by providing operational, technical and analytical services to DFAT and the broader scholarship delivery network (scholars, Universities, Industry, DFAT posts). In doing so, the AAGSM enhances DFAT's capacity to drive policy, partnerships and respond to the demand for evolved scholarship program delivery architecture. The AAGSM consists of the Global Support Unit (GSU) - responsible for operational and technical services to DFAT's International Education and Scholarships Branch (EDB) and scholarship network, and the Global Research Unit (GRU) The role The Psychosocial Wellbeing Support Adviser plays a key role in advancing strategic objectives by providing technical support services that promote gender equality, disability and social inclusion outcomes throughout DFAT's international scholarship programs network. It is responsible for providing highlevel psychosocial and wellbeing advice, policy guidance, capacity support and training across the Australia Awards network throughout the scholarship and Fellowships cycle. The role supports the psychosocial wellbeing of scholars and fellows by offering expert psychosocial guidance, case management and advisory support to the network. It also leads the development of psychosocial wellbeing capacity building and learning initiatives and contributes to policy review and bestpractice programming. The position is supervised by the Senior GEDSI Adviser and may oversee ShortTerm Advisers (STAs) to ensure a coordinated approach to case management, policy and service delivery. Responsibilities will ensure: Lead and advise on critical psychosocial and mental health incidents in collaboration with scholars, DFAT, institutions and support services; contribute to policy development and improvements with a wellbeing focus; and design, deliver or support capacitybuilding activities on psychosocial wellbeing, mental health and case management across the Australia Awards network. Provide confidential and culturally sensitive psychosocial support and case management to scholars, including predeparture assessments, tailored support plans, liaison with universities and DFAT on complex cases, referral to appropriate wellbeing services, and maintaining accurate case records in line with privacy and case management systems and protocols. Provide ondemand expert advice to DFAT, Post staff and Australian universities on managing scholar psychosocial wellbeing issues, and support institutions in implementing and sharing bestpractice mental health and wellbeing approaches across the network, recognising differing institutional contexts and resourcing. Contribute to policy and program development by reviewing and enhancing psychosocial wellbeing policies, developing guidelines and resources, facilitating consultations across the Australia Awards network, and working with the M&E team to monitor trends and risks and recommend proactive strategies. Build capacity and strengthen stakeholder engagement by delivering psychosocial wellbeing training, fostering collaboration with institutions, working with the Disability Adviser on joint guidelines and toolkits for intersecting needs, and promoting an inclusive environment that supports scholar resilience and wellbeing. Contribute to MEL and reporting activities by collaborating with DFAT, GRU and other stakeholders on research and trend analysis; convening learning and sharing initiatives (including Communities of Practice where required); participating in GSU reflections and MEL activities aligned with annual plans; using insights to refine program strategies and enhance scholar experience; and delivering highquality reporting in line with DFAT standards. About you You will bring demonstrated expertise in designing and delivering psychosocial wellbeing, mental health and disabilityinclusion capacitybuilding and policy initiatives that are both preventative and responsive, and that uphold the critical care and safeguarding needs of diverse cultural and social groups. Additional key requirements include: Tertiary qualifications in Psychology, Mental Health, Nursing or Counselling or another relevant field and/or equivalent relevant experience and training. Proven expertise in designing and delivering psychosocial wellbeing, mental health and disability inclusion capacity-building and policy initiatives that are both preventative and responsive to the critical care and safeguarding needs of diverse cultural and social groups Proven expertise in psychosocial wellbeing and mental health case management within the Australian healthcare system, ensuring case management protocols and confidentiality meet high professional standards and fostering positive stakeholder collaboration to support scholar wellbeing and continuity of care Proven expertise in conducting psychosocial and mental health analysis and research, undertaking consultations, developing strategies, and assessing and strengthening policies and practice Experience in safeguarding in a multicultural and inclusive environment; experience in international scholarship programs or in the tertiary education environment is highly desirable excellent interpersonal skills, including cross-cultural experience and communication skills, with the ability to navigate complex issues Demonstrated excellence in stakeholder engagement to maintain productive relationships, facilitate capacity development and influence a wide range of stakeholders, Excellent writing skills with the ability to adapt to a wide range of purposes and audiences, including research, strategic, policy, templates and training documents. To Apply Please submit your application online, including your CV and brief cover letter (maximum 2 pages), outlining your suitability in line with the requirements of the position. Established working rights required for suitable candidates; there is no visa sponsorship or relocation support available. For further information please email Closing date: Sunday 18 January 2025, 11.59pm AEDT Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success, and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status. Should you require any adjustments or accommodations to be made due to a disability, or you are a neurodivergent individual or for any other circumstance, please email our team at and we will be in touch to discuss. Safeguarding - We define Safeguarding as "the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm". We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process. Apply now Share Save Job

Our client is looking for Desktop Support Technician to work onsite in Rockville, MD. -Provides direct technical support and assistance to end-users over the phone, in person, and or remotely -Manages and handles all escalated tickets from Level1, identifies the best solutions based on information provided by customers -Provides in depth technical support; diagnose and resolve problems ranging from Tier1 -3 type issues. Troubleshoots applications, errors, and operating systems (Windows 10). Mitigates and handles system viruses, malware, spyware, and adware. Hardware component replacement and use of system imaging software to create and load images. -Proactively monitors and identifies trends and behaviors in systems support and addresses the findings or escalates to other IT team resources -Supports audio/visual systems (TVs, projectors, etc.), and video teleconference systems (VTC) -Contributes to timely and accurate communications with other parts of the organization regarding IT -Acts as the escalation line of support for complex IT support issues from helpdesk staff, employees, and team members -Monitors, manages, and tests desktop system backups -Processes new hires, employee changes, and separations, including network and telephone account creations/modifications and coordination of equipment configuration and installation *Additional Skills & Qualifications* 1. Hardware support, component replacement & configuration of Windows network printers 2. Experience providing support to VIP/priority customers 3. ServiceNow ticketing systeml *Job Type & Location*This is a Contract position based out of Rockville, MD. *Pay and Benefits*The pay range for this position is $25.00 - $32.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Rockville,MD. *Application Deadline*This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Primary Posting Location : City Landover Primary Posting Location : State/Province MD Primary Posting Location : Postal Code 20785 Primary Posting Location : Country US Requisition ID Type Full Time Category Client Services/Account Management Minimum USD $18.50/Hr. Maximum USD $26.44/Hr. Summary Key Account Support Specialist As a Key Account Support Specialist, you will play a pivotal role in driving client success. Your primary responsibilities will include directing client annual review process to customers. You will work closely with Key Account Managers ("KAMs") to manage client business planning, forecasting, annual reviews, and joint business planning. You will leverage insights to develop category review presentations and promotional planning. In this role, you will also actively manage and develop strategic annual plans for clients. You're the expert within client systems and platforms. You will lead all issue resolution activities with client systems, identify all overspend and/or spending shortfalls, and work with relevant KAMs to resolve, using insights and data to recommend improvements. As a KASS, you're the expert for the client(s) products, brands, SKUs, pricing and promotional plans. You suggest strategic actions and guide client promo planning activities. Job Will Remain Open Until Filled Responsibilities The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Essential Responsibilities Revenue Budget Achievement * Research and implement effective strategies for clients so they can meet business objectives, including revenue and market share objectives * Make recommendations for how clients can achieve financial targets Analysis and Presentations * Analyze data to identify trends and recommend opportunities for improvement and reduce competitive threats * Develop and conduct negotiations to maximize profitability and maintain positive relationships * Build sales presentations for key clients and make client recommendations for customer presentations Client Key Performance Indicators Achievement * Analyze performance metrics of assigned clients and make recommendations for improvement * Recommend ways to improve business margin for clients and recommend action plans * Strategize on how to maximize marketing spend to achieve client's financial goals. * Review marketing schematics on behalf of customers, and coordinate closely with cross-functional stakeholders in our schematic, reset and retail departments Data Systems & Reporting * Drive cross-collaboration among all other internal teams * Analyze data reports to ensure financial performance meets forecasted targets * Drive alignment across KAMs, highlighting key opportunities and challenges and also suggesting resolutions to issues Supervisory Responsibilities Direct Reports - This position does not have supervisory responsibilities for direct reports Indirect Reports - Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports Minimum Qualifications Education Level: (Required): Bachelor's Degree or equivalent experience 1-3+ Years of experience with grocery operations, including promotional planning activities, systems experience preferred. Required Knowledge, Skills and Abilities * Strong presentation skills * Excellent interpersonal and organizational skills * Working knowledge of syndicated data * Proficiency in Microsoft Excel * Intermediate or advanced computer skills * Strong written communication and verbal communication skills * Conflict management skills * Demonstrated ability to provide cross-functional leadership * Well-organized, detail-oriented, and able to handle a fast-paced work environment * Flexible and adaptable, able to change and alter according to changes in projects or business environment * Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines Environmental & Physical Requirements Office / Sedentary Requirements Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the abilty to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs. Additional Information Regarding Job Duties and s Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law. CONNECT TO YOUR CAREER Not ready to apply? Connect with us for general consideration.

About Us Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey. Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker. Position Purpose The Lead Technology Support Engineer is responsible for overseeing the operations and performance of the IT service desk team within the Bank. This role involves managing the day-to-day activities of the service desk, ensuring efficient and effective resolution of technical issues, and delivering exceptional customer service to end users. The Lead Technology Support Engineer is also responsible for developing and implementing IT service desk strategies, policies, and procedures to enhance service delivery. Position Responsibilities Team Management: Lead and supervise the team of service desk support engineers, providing guidance, support, and coaching. Set performance goals and conduct regular performance evaluations. Foster a positive work environment that encourages collaboration and continuous improvement. Manage resource allocation, workload distribution, and scheduling to ensure optimal service desk coverage. Service Desk Operations: Oversee the day-to-day operations of the service desk, ensuring timely response and resolution of IT issues. Monitor service desk metrics and KPIs to evaluate performance and identify areas for improvement. Coordinate with other IT teams to resolve complex technical issues and escalate problems when necessary. Maintain knowledge base and documentation of common issues and solutions for efficient problem resolution. Identify trends; Evaluate, recommend, and implement new technologies in support of business and IT objectives. Customer Service: Promote a customer-centric approach within the service desk team, focusing on delivering excellent customer service. Ensure timely and effective communication with end users regarding the status and progress of their IT requests. Handle escalations and customer complaints, working to resolve issues and provide satisfactory solutions. Identify trends in user feedback and implement proactive measures to improve customer satisfaction. Continuous Improvement: Regularly assess service desk processes, tools, and technologies to identify opportunities for improvement. Stay up-to-date with industry best practices and emerging trends in IT service management. Implement service desk enhancements and initiatives to optimize efficiency and service quality. Provide recommendations to senior management on service desk improvements, including staffing, training, and technology upgrades. Reporting and Analysis: Prepare and present regular reports on service desk performance, including ticket volumes, response times, and customer satisfaction. Analyze data and metrics to identify patterns, trends, and areas requiring attention. Use insights from data analysis to drive process improvements and operational efficiency. Coordination of new employee onboarding including account creation and laptop imaging. Assist with management and administer systems to track business assets. Manage the hardware lifecycle to meet business requirements within budget. Assist with and support the use of technology for conferences both physical and virtual. Administer the service management systems. Required to be on-call as needed for emergency situations. Other responsibilities and duties, as assigned. Minimum Education & Experience Required A minimum of 5 years' experience in related field. A minimum of 3 years' managerial experience. Bachelor's degree in Computer Science or related field; Or equivalent combination of education, skills, and experience. Experience in infrastructure development or support including developing and managing to budgets. Experience with LAN/WAN networks, Internet technologies such as DNS, system helpdesks, PC support functions and technology infrastructure operations. Experience supporting or managing business critical processes and components, including Financial Systems, Microsoft Enterprise Applications, Active Directory, VoIP, and Disaster Recovery. Experience implementing or using service desk management software tools to manage and provide accountability to the organization. Experience with ITIL management best practices. Experience with Azure, Office 365, network and system monitoring, VPN (client and site to site) Technical Knowledge and Skills Ability to guide others in resolving complex issues of significance to the organization. Exceptional organizational, project planning, and time management skills. Ability to inform, educate and influence supervisors and employees to support technology goals and objectives. Proven track record of developing and/or implementing standard service desk practices and procedures. Ability to work independently with minimal supervision and in a team setting, and across external and internal stakeholder groups. Excellent verbal and written communication skills; Strong attention to detail, with a keen focus on quality. Strong analytical skills. Comfort with multi-tasking. Familiar with customer support and technology. Other Ability to travel to various bank locations as needed. Compensation Base Salary Range: $95,000 - $125,000 annually. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, geographic location, and ability to meet qualifications within the job description. Additional Compensation: This role will include a yearly annual target bonus based on individual performance. Working Arrangements This opportunity offers the flexibility to work in a hybrid working environment within our Rockville, MD office. Why Join Us? Join a growing company with a culture that fosters an entrepreneurial spirit Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more! Company Contributions to your 401k - Regardless of your contribution Employee Perks: Employee Recognition Program, Commuter Benefits, Employee Banking Discounts and much more! Generous Paid Time Off and Paid Holidays. Supporting Businesses. Helping People. Strengthening Communities. Capital Bank, N.A. is an affirmative action and equal opportunity employer. Capital Bank, N.A. is an Affirmative Action and Equal Opportunity Employer Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Ciena is the global leader in high-speed connectivity, building adaptive networks to empower customers, partners, and communities to thrive in the AI era. Join us as an Advance Technical Support Engineer in our Blue Planet division to shape the future of network orchestration and inventory management. How You Will Contribute: Serve as the primary contact for Blue Planet customer cases and issues, ensuring prompt and effective resolution. Analyze, troubleshoot, and resolve production and non-production deployment challenges while providing feedback to internal teams for continuous improvement. Collaborate with engineering teams to address and resolve technical issues, delivering solutions to customers. Develop workarounds to reduce customer dissatisfaction and enhance functionality. Advocate for customer needs internally while ensuring deployment plans and timelines are successfully achieved. Provide insights to product management and R&D teams to drive future product enhancements. Travel as needed to support customer deployments and engagements. The Must Haves: Bachelor's degree in a related field with 5+ years of experience, or Master's degree with 3+ years. Strong analytical and problem-solving skills in customer-facing roles. Expertise in debugging, monitoring, and troubleshooting, with the ability to collect and analyze information efficiently. Proficiency in automation tools to streamline data collection and minimize downtime. Exceptional written and oral communication skills, capable of deep technical analysis and high-level product discussions. Independent working capability with flexibility to support globally distributed teams, including occasional weekend and extra hours. Solid understanding of telecom evolution (3G, 4G, 5G) and RAN architecture. Experience with data networking and IT applications solutions across OSI layers 2-7, including Telco vendor CLI/configuration knowledge. Nice to Haves: Advanced Linux skills with scripting expertise. Network troubleshooting experience and familiarity with OSS/BSS/Network Management systems. Programming knowledge in Java, Python, and Shell scripting. Database proficiency (PostgreSQL, Neo4j, MySQL). Knowledge of SNMP, Syslog, ICMP, and SSH protocols. Hands-on experience with RESTful APIs, Kafka messaging bus, BPMN, and TOSCA. Familiarity with open-source technologies such as Logstash, Kibana, Elasticsearch, Nagios, Grafana, Swagger API, and Open-API. Deployment experience in cloud environments (AWS, Azure, GCP, OpenShift, WRCP) and CI/CD pipelines (Jenkins, GitHub). #LI-BS1 Pay Range: The annual pay range for this position in Canada is C$82,200 - C$131,400. The annual pay range for this position in US is $82,300 - $131,500. Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Communityto get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Job Description Professional experience, analytical skills, and ability to work efficiently in a fast paced environment. And for good measure, someone that is self- motivated. Position Description: The New Account Document Processing Department consists of Regulatory, Policy and Procedural subject matter experts which handle document validation, quality control, vendor escalations, and offer support to Branch offices, National Operations, and other Special Product areas firm-wide. The Senior Processing Representative is responsible for evaluating incoming documents and inquiries, performing the associated research, and making a determination of the validity of the action or document. The Representative must develop subject matter expertise across the department and have the ability to apply that knowledge in determining document validity. The Senior Processing Representative is also responsible for handling quality sampling of new account documents processed in other areas and responding to escalated issues from those areas. Major Job Responsibilities Customer Focus • Must be dependable, well-organized, detailed oriented, self-starter with the ability to define work scope, tasks, and utilize resources in order to meet established Service Level Agreements. • Act with a sense of urgency and a can-do attitude to address business need and accomplish goals • Conflict resolution- ability to facilitate discussion; ability to quickly obtain relevant facts to resolve a problem is vital. • Anticipates customer needs and consistently meets or exceeds their expectations. • Must be available to work varying shifts dependent upon volume and/or business need. • Must be able to work in a quota driven environment Qualifications Communication Skills • Must have excellent communication skills oral and written - including the ability to write and listen carefully and convey information accurately. • Acts and communicates in a way that demonstrates a high regard for internal and external customers Interpersonal Skills • Promote collaboration and team work and willingness to help others in and across the firm. • Maintain acceptable service levels and be able to continue to work effectively by remaining calm, confident, positive and clear minded regardless of the situation. • Demonstrate active learning-continuously seeking opportunities to develop a deeper understanding of the business Technical Skills • Computer Literacy o Microsoft Office Suite o Previous experience with internal systems is preferred o Previous New Account experience is preferred o Proven ability to learn other software packages • Type a minimum of 35 wpm, Ten key by touch • Educational Level Required: College graduate or high school graduate with equivalent work experience Additional Information If you want to apply and want to know more, please contact: Suhas Konuche suhas.konuche (AT)collabera.com

About the Team: This team is part of the Print Operations Group. About the Role The White Oak plants provide printing services for WSJ, Barron's and the NY Post. Our plant technicians maintain, and troubleshoot all production equipment across the three primary functioning areas of the plateroom, press/reel room, and mailroom. You will also perform desktop services work normally handled by IT in other Dow Jones facilities such as equipment upgrades, virus software upgrades and equipment backups to maintain mission critical systems to safely run equipment. You will be based in White Oak, Maryland and report to the Technology Service Manager. You Will: + Troubleshoot and repair industrial machinery including PLC and relay controls, variable speed drives, and pneumatic controls. + Have the basic knowledge of electrical and electronics in accordance to Ohm's law and will use electrical test equipment including a VOM meter and oscilloscope. + Provide PC support including Windows operating system and basic networking. + Have the willingness and ability to work nights, weekends, and holidays. You Have: + 3-5 years of electro-mechanical experience. + Prioritization and time management skillsets. + Ability to communicate effectively, both written and oral. + A technical degree, or equivalent military training, or equivalent experienceis preferred. Our Benefits + Comprehensive Healthcare Plans + Paid Time Off + Retirement Plans + Comprehensive Medical, Dental and Vision Insurance Plans + Education Benefits + Paid Maternity and Paternity Leave + Family Care Benefits + Subscription Discounts + Employee Referral Program \#LI-Onsite Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Business Area: Dow Jones - Print Operations Job Category: IT, Telecom & Internet Union Status: Non-Union role Pay Range: $70,000 - $85,000 We recognize that attracting the best talent is key to our strategy and success as a company.As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process. Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice. For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.. Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News. This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day. Req ID: 49769

Job Description We are seeking a Patient Support Associate to join our Patient and Community Support Services (PCSS) team at Ashley's Inpatient Campus in Havre de Grace, MD. We're looking for a strategic, forward-thinking individual who can blend compassionate people-skills with purpose-driven passion. Ready to Lead With Purpose? If you're a patient-focused, compassionate, and driven professional who's as passionate about people as you are about performance, Ashley Addiction Treatment is where you can make a real difference. ???? Apply today and help us transform lives - including your own. At Ashley Addiction Treatment, we believe healing happens when compassion meets innovation. Founded in 1983 by two visionaries who knew addiction treatment should care for the whole person -not just the disease-Ashley continues to live its mission: “To transform and save human lives by integrating the science of medicine, the art of therapy, and the compassion of spirituality.” ???? Why You'll Love Working Here At Ashley, we take care of our people as passionately as we take care of our patients. You'll enjoy a comprehensive, rewarding benefits package that supports your well-being and growth: Total Rewards & Perks ???? PTO: Generous PTO policy. ???? Paid Holidays: Up to seven annually, based on hire date. ???? Medical, Dental, & Vision Insurance: Starting the first of the month after hire. ???? Generous HRA contribution with medical plan enrollment. ???? 401(k) with Company Match: $1-for-$1 match up to 6%. ???? FSA Eligibility for pre-tax savings. ❤️ Company-Paid Life Insurance and Short & Long-Term Disability. ???? Buy-Up Life Insurance with spouse/child coverage options. ???? Tuition Reimbursement: Up to $5,250 annually after one year. ???? Wellness Perks: On-site gym, tranquil 1-mile walking loop, and discounts on Massage & Acupuncture services. ????️ Perks & Discounts: Movie tickets, theme parks, events, online shopping, and more via Life Mart. ???? Spiritual & Emotional Wellbeing: Daily non-denominational services and Employee Assistance Program (EAP). ???? Community: Employee events, inclusive culture, and 147 acres of peaceful waterfront property. ????Your Impact As our Patient Support Associate, here's what you can expect: Takes accurate attendance and tracks patient participation at scheduled activities. Is familiar with patient schedules for all programs. Knows the campus layout, including rooms, offices, and amenities. Performs scheduled rounds of the campus. Documents patient lateness and absences as required. Safely searches new patient luggage using proper protocols and PPE. Follows “Items to be Held” policy and maintains confiscated items accurately. Inputs/searches items in Personal Effects Form and labels items properly. Provides tours and orientation for new admissions. Reviews and answers questions about the Patient Handbook. Effectively addresses behavioral issues, documenting concerns in shift reports. Communicates important psychiatric and behavioral information to care teams. Facilitates and documents clinical groups and interventions as needed. Assists with AV equipment, documentation, and strategic department meetings. Participates in Crisis Prevention and clinical training sessions. Maintains safety, security procedures, and supports in emergency drills. Operates golf carts for patient transport and practices proper radio etiquette. Follows standard operating procedures and department policies. Participates in interdisciplinary team functions and ongoing education for clinical roles. ???? What You Bring High School diploma or GED required; Associates or Bachelor's Degree in Human Services preferred. A valid driver's license with clean driving record required CPR/BLS certification required Prior experience working in SUD or behavioral health setting strongly preferred Recovery Coach and/or CPRS certification preferred Crisis Intervention/de-escalation training/experience preferred Ability to maintain calm within the patient community during any emergency or drill Working knowledge and acceptance of multiple pathways to recovery (12-step, Peer Recovery, SMART, etc.) Demonstrates current, accurate knowledge of trends and issues related to recovery and wellness Ability to sets clear boundaries with patients Speaks and acts in an ethical manner Excellent customer service skills Knowledge of SUD treatment language and documentation expectations ???? Our Commitment Every team member at Ashley: Model and reinforce our mission, values, and culture of excellence. Protects patient privacy and upholds HIPAA compliance. Champions diversity, equity, and inclusion in all we do. Contributes with compassion, professionalism, and a shared sense of purpose. Ashley, Inc. is an Equal Employment Opportunity / Affirmative Action (EEO/AA) / Veterans / Disabled Employer

Job Description: Short Description:Support Services Specialist Complete Description:· The position is located in the Support Services Group within the Clients Office and is under the supervision of the Chief, Support Services.· Provides services for special events, e.g., set-up of facilities, furniture and equipment, ensuring that equipment, materials and timing needs of the event sponsors and other customers are met.· Participates in the movement/arrangement of furniture and equipment. Coordinate with appropriate staff to facilitate moves, e.g., arrange appointments, plans for materials needed to perform job, review plans and requirements prior to carrying out assignments.· Arranges for and participates in relocation of staff and equipment as well as construction/renovation of workspaces. Monitors tasks performed by contractors based on specifications from manager. Assures that the manager is kept apprised of the status of the project. Such matters could include painting, installing, repairing, carpeting and arranging furniture and accessories.· Works with Support Services Chief to affect the timely disposition or archival of aged records of various media.· Processes agency mail and special packages, including receipt, routing, metering/postage, dispatch and control of packages, mail and all other forms of written or printed communications. Provides reports periodically or as requested.· Arranges for such services as printing, publication, procurement, in-house reproduction services, distribution and maintenance of stock levels. Periodically reviews stock, purges and disposes of items no longer in use, e.g., organizational forms, periodicals and publications.· Stays abreast of state-of-the-art developments, trends and outlooks in the field.· Performs other related duties as assigned. Other Significant facts:· Ability to work nights and weekends as needed to support the sales goals of the DC Lottery.· Ability to lift at least 50 pounds. Work experience:· Minimum of 1-year experience working in logistics, mail handling and/or event planning. Skills:· High school diploma or GED. Required · Experience working in logistics, mail handling and/or event planning. Required 1 Year · Ability to work nights and weekends as needed to support the sales goals of the DC Lottery.· Ability to lift at least 50 pounds. Required Compensation: $18.00 - $190.00 per hour About Us AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues. AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.

Job Description Program Support Technician ROLE We need an experienced Program Support Technician at The Naval Dosimetry Center (NDC). The Naval Dosimetry Center (NDC) is the U.S. Navy's hub for measuring radiation exposure among servicemembers operating nuclear-powered vessels. As the center of excellence for radiation protection, NDC provides global dosimetry processing, consultation, and exposure tracking to ensure the health and readiness of Navy and Marine Corps personnel. In this role, you will help keep programs running smoothly by supporting policy implementation, reviewing procedures, analyzing data, and recommending improvements. You'll collaborate across teams, maintain documentation, track performance metrics, and contribute to strategic goals that enhance operational effectiveness and mission alignment. This is a full-time opportunity. We can offer a competitive salary and a comprehensive benefits package. Apply today! RESPONSIBILITIES Collaborates with health science specialists, analysts, and other personnel to review, update, and organize documentation on procedures, guidelines, and operational processes related to program administration. Assesses new and existing program objectives, proposing improvements to enhance operational effectiveness and alignment with organizational goals. Implements updated procedures and systems for monitoring program components, auditing resources, and maintaining accurate data management systems. Supports projects by reviewing, implementing, and maintaining guidelines, policies, and procedures. Contributes to coordinating and executing policy objectives, mission goals, and directives. Analyzes program data, tracking performance trends and assisting in the generation of reports to support decision-making processes and investigations. Generates and maintains reports on program-related data (e.g., health surveillance data, force readiness statistics) to ensure timely dissemination of information across various organizational and external channels. Reviews clinical and administrative requirements for data analysis, presenting recommendations to supervisors for potential changes or enhancements. Follows established quality assurance guidelines to monitor automated systems and conduct routine quality assessment tasks. Develops and implements strategies for improving program compliance and operational processes, focusing on both current and future objectives. Prepares comprehensive written and oral reports, participating in discussions with internal and external stakeholders to support organizational initiatives and communicate policy changes. Maintains respectful and professional communication channels to address inquiries and complaints related to organizational operations or service provisions. Provides general administrative support to ensure efficient operation and alignment with the organization's mission and vision. Assists in exploring improvement options for programs and systems, supporting broader organizational goals. REQUIRED QUALIFICATIONS Knowledge of statistical analysis methods sufficient to interpret and present data received from the Department of Defense (DoD), commercial sources, and medical treatment facilities. Experience in data organization and filing of records with specific security and threat education protocols. Proficiency using Microsoft Office Suite programs (Microsoft Excel, Access, PowerPoint, and Publisher) Ability to work efficiently and effectively with a wide variety of healthcare professionals and private sector contractors Strong skills to critically review, independently edit, format, and synthesize various types of input (verbal, notes, emails, drafts) into a cohesive document or correspondence in accordance with the Navy Correspondence Manual, Official Navy Message Traffic, and other formats policies, including military-technical documents such as point papers, policies, and messages. Demonstrates good critical thinking skills Demonstrates good attention to detail EDUCATION Associate degree required or higher required. PREFERRED QUALIFICATIONS At least one year of experience in providing programmatic support in healthcare systems to maintain accurate records Experience with the military or consulting in a DoD environment LOCATION Bethesda, MD 20814 CLEARANCE U.S. citizenship is required since this role supports the U.S. Federal government Ability to pass a background investigation Secret Security Clearance Required CLIENT Naval Medical Logistics Command TRAVEL No travel required WORK HOURS 40 hours per week 8 hours per day EMPLOYMENT CLASSIFICATION Employment Classification Eligibility - W2 RELOCATION Not eligible for relocation benefits West 4th Strategy is an Equal Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law. Other Considerations: applicants will be subject to a background investigation. Individual's primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time. Powered by JazzHR v3n8VUyPu2

We are building a Community Bank for the modern world and are looking for talented, passionate professionals to join our team. We're looking for a dynamic and growth driven Treasury Management Client Implementation and Support Specialist to contribute to the expansion of our business and commercial relationships. The Treasury Management (TM) Client Implementation and Support Specialist role will support the Treasury Management Consultant team and other teams selling TM services by ensuring seamless communication, implementation, onboarding and ongoing training and support for TM clients. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Working closely with TM Sales teams and clients to ensure TM services are implemented timely and as expected. * Assisting the TM Sales team as needed with client proposals, analysis proformas, implementation and onboarding, client training and ongoing TM related service needs. * Setting up Business Online Banking, Commercial Online Banking and related Treasury Management services and pricing in the system ensuring efficient and accurate setup of services and receipt of appropriate documentation authorizing set up and related pricing. * Partnering with internal implementations and operations to ensure new TM services are established correctly and timely, and that client issues are addressed in a professional and responsive manner. * Meeting with TM prospects and clients either in person or by phone to assist in the sales process and providing TM training and product knowledge support. * Completing set up and maintenance of services in Business and Commercial Online Banking and other Treasury related systems as requested. * Ensuring an exceptional level of customer service and satisfaction in responding to TM related questions and needs from internal team members and existing and prospective clients. * Assisting with ongoing TM product education and training for internal teams (Retail, Business Banking, Commercial Banking, etc.). * Understanding any potential risk associated with any TM product and working with the appropriate departments to ensure all risks are identified and mitigated where necessary. * Achieving and exceeding assigned goals and objectives. Other Duties * Staying abreast of TM related system functionality as enhancements/releases are deployed and keeping up on TM product knowledge, industry trends and competitor offerings. * Complies with all policies and procedures as applied to the Bank's BSA/AML policy. * Perform other duties as assigned. * May open deposit accounts, complete related maintenance and documentation and follow up for TM related customers. Skills/Abilities * Subject matter expert and working knowledge of TM products, services and systems * Excellent organizational skills and attention to detail * Excellent customer service skills * Sufficient in all Microsoft Office products * Strong written and communication skills * Ability to effectively present information and respond timely to questions from internal and external clients and prospects * Ability to analyze, evaluate and interpret information to formulate conclusions and recommendations * Strong ongoing collaborative relationship and team building skills within and across departments Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary. Travel Travel may be required for this position. Education and Experience * 3+ years of business banking experience * Experience with TM products and services, preferably in a sales and/or support role * Experience with deposit account opening and maintenance * Experience with client facing support, presentations and training This position is classified as non-exempt, and as such it is paid on an hourly basis. The pay range for this position is $31.25-$38.46/hr. Other compensation includes overtime paid at one and one-half times the normal hourly rate for any hours worked in excess of 40 in a workweek. This position is classified as full-time and the benefits package includes health insurance, dental insurance, vision insurance. Employees may select from coverage options which range from employee only to family coverage. Full-time employees receive Paid Time Off (PTO), a paid holiday schedule, paid bereavement, and paid parental leave. Benefits also include company paid life insurance and paid long-term disability coverage. Our bank also offers a 401(k) with a company match. Equal Employment Opportunity/M/F/disability/protected veteran status Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. Sales Support Associate Job Description The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role. Sample of tasks required of role: CASH WRAP: Greeting the customer with a smile and with eye contact and offering your name Interact genuinely and naturally with the customer Read cues and determine customers' needs Conduct email/name capture, where permitted by law Maintain accuracy when operating POS Maintain cash wrap organization and cleanliness Suggest multiple add‐ons and sell gift cards Maintain cash and POS media accurately and in compliance with Coach policy Create lasting impression by genuinely thanking customer and provide reason to return Represent Coach brand appropriately STOCKROOM / WAREHOUSE: Receive shipment and transfers Notify Store Management when new product arrives Scan cartons/transfers, verifying store information is correct Communicate all discrepancies to Store Management Process shipment/transfers according to Coach standards and timeframes Organize and clean stock room daily; to include offsite / remote warehouse as applicable Shift/organize product in the stockroom; react to sell through and make room for new product Manage stock levels/product ownership in back-of-house and sales floor Prepare and conduct regular cycle counts, as directed Participate in store physical inventory counts, as scheduled Maintain Company Loss Prevention standards SALES FLOOR: Regularly analyze sales floor to assess replenishment needs Replenish sales floor/assigned zone React to sell through and execute visual merchandising needs. Support sales floor activities, as directed Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers Respond to customer requests confidently; partner with sales team or Store Management, when needed Upkeep housekeeping standards Competencies required: Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings. Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably. Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything. Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty. Additional Requirements Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets. Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers. Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note : This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** Work Setup BASE PAY RANGE $ TO $ Click Here - U.S Coach Store Compensation & Benefits

AmLaw 100 Firm with Cravath level compensation. Per the Global IP Awards: "US Patent Prosecution Firm of the Year." A Go-To Firm for Emerging Tech Companies. Among the leaders in "Best Performing" rankings. REQUIREMENTS Candidates should have an electrical engineering, computer engineering, computer science, data science, or physics background or equivalent experience. A USPTO registration number, superior academic credentials, and excellent oral, written, and interpersonal skills are essential. Admission to the Bar in the jurisdiction where the work is being performed is also required. SUMMARY Vanguard Intellectual Partners (Vanguard-IP) specializes in placing IP/Patent professionals nationwide. Our focus on intellectual property allows us to understand our clients' technical needs and our candidates' talents and career interests. Our extensive network of long-term client relationships provides a competitive edge. Our recruiters have over 10 years of IP recruiting experience and a proven success record. We possess in-depth knowledge of the IP job market and offer trusted career advice. We also have the resources and contacts to ensure your resume gets noticed by the right people. We look forward to discussing your next opportunity with you. CONFIDENTIALITY At Vanguard-IP, we respect candidate confidentiality. We will always obtain your explicit authorization before submitting your resume to any client. If you are interested in opportunities in other locations, we have hundreds of openings in various markets. Please apply now, and our team will review your information for this or other suitable openings in your preferred location. #J-18808-Ljbffr

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Job Description Professional experience, analytical skills, and ability to work efficiently in a fast paced environment. And for good measure, someone that is self- motivated. Position Description: The New Account Document Processing Department consists of Regulatory, Policy and Procedural subject matter experts which handle document validation, quality control, vendor escalations, and offer support to Branch offices, National Operations, and other Special Product areas firm-wide. The Senior Processing Representative is responsible for evaluating incoming documents and inquiries, performing the associated research, and making a determination of the validity of the action or document. The Representative must develop subject matter expertise across the department and have the ability to apply that knowledge in determining document validity. The Senior Processing Representative is also responsible for handling quality sampling of new account documents processed in other areas and responding to escalated issues from those areas. Major Job Responsibilities Customer Focus • Must be dependable, well-organized, detailed oriented, self-starter with the ability to define work scope, tasks, and utilize resources in order to meet established Service Level Agreements. • Act with a sense of urgency and a can-do attitude to address business need and accomplish goals • Conflict resolution- ability to facilitate discussion; ability to quickly obtain relevant facts to resolve a problem is vital. • Anticipates customer needs and consistently meets or exceeds their expectations. • Must be available to work varying shifts dependent upon volume and/or business need. • Must be able to work in a quota driven environment Qualifications Communication Skills • Must have excellent communication skills oral and written - including the ability to write and listen carefully and convey information accurately. • Acts and communicates in a way that demonstrates a high regard for internal and external customers Interpersonal Skills • Promote collaboration and team work and willingness to help others in and across the firm. • Maintain acceptable service levels and be able to continue to work effectively by remaining calm, confident, positive and clear minded regardless of the situation. • Demonstrate active learning-continuously seeking opportunities to develop a deeper understanding of the business Technical Skills • Computer Literacy o Microsoft Office Suite o Previous experience with internal systems is preferred o Previous New Account experience is preferred o Proven ability to learn other software packages • Type a minimum of 35 wpm, Ten key by touch • Educational Level Required: College graduate or high school graduate with equivalent work experience Additional Information If you want to apply and want to know more, please contact: Suhas Konuche ******************************

ROLE We need an experienced Program Support Technician at The Naval Dosimetry Center (NDC). The Naval Dosimetry Center (NDC) is the U.S. Navy's hub for measuring radiation exposure among servicemembers operating nuclear-powered vessels. As the center of excellence for radiation protection, NDC provides global dosimetry processing, consultation, and exposure tracking to ensure the health and readiness of Navy and Marine Corps personnel. In this role, you will help keep programs running smoothly by supporting policy implementation, reviewing procedures, analyzing data, and recommending improvements. You'll collaborate across teams, maintain documentation, track performance metrics, and contribute to strategic goals that enhance operational effectiveness and mission alignment. This is a full-time opportunity. We can offer a competitive salary and a comprehensive benefits package. Apply today! RESPONSIBILITIES Collaborates with health science specialists, analysts, and other personnel to review, update, and organize documentation on procedures, guidelines, and operational processes related to program administration. Assesses new and existing program objectives, proposing improvements to enhance operational effectiveness and alignment with organizational goals. Implements updated procedures and systems for monitoring program components, auditing resources, and maintaining accurate data management systems. Supports projects by reviewing, implementing, and maintaining guidelines, policies, and procedures. Contributes to coordinating and executing policy objectives, mission goals, and directives. Analyzes program data, tracking performance trends and assisting in the generation of reports to support decision-making processes and investigations. Generates and maintains reports on program-related data (e.g., health surveillance data, force readiness statistics) to ensure timely dissemination of information across various organizational and external channels. Reviews clinical and administrative requirements for data analysis, presenting recommendations to supervisors for potential changes or enhancements. Follows established quality assurance guidelines to monitor automated systems and conduct routine quality assessment tasks. Develops and implements strategies for improving program compliance and operational processes, focusing on both current and future objectives. Prepares comprehensive written and oral reports, participating in discussions with internal and external stakeholders to support organizational initiatives and communicate policy changes. Maintains respectful and professional communication channels to address inquiries and complaints related to organizational operations or service provisions. Provides general administrative support to ensure efficient operation and alignment with the organization's mission and vision. Assists in exploring improvement options for programs and systems, supporting broader organizational goals. REQUIRED QUALIFICATIONS Knowledge of statistical analysis methods sufficient to interpret and present data received from the Department of Defense (DoD), commercial sources, and medical treatment facilities. Experience in data organization and filing of records with specific security and threat education protocols. Proficiency using Microsoft Office Suite programs (Microsoft Excel, Access, PowerPoint, and Publisher) Ability to work efficiently and effectively with a wide variety of healthcare professionals and private sector contractors Strong skills to critically review, independently edit, format, and synthesize various types of input (verbal, notes, emails, drafts) into a cohesive document or correspondence in accordance with the Navy Correspondence Manual, Official Navy Message Traffic, and other formats policies, including military-technical documents such as point papers, policies, and messages. Demonstrates good critical thinking skills Demonstrates good attention to detail EDUCATION Associate degree required or higher required. PREFERRED QUALIFICATIONS At least one year of experience in providing programmatic support in healthcare systems to maintain accurate records Experience with the military or consulting in a DoD environment LOCATION Bethesda, MD 20814 CLEARANCE U.S. citizenship is required since this role supports the U.S. Federal government Ability to pass a background investigation Secret Security Clearance Required CLIENT Naval Medical Logistics Command TRAVEL No travel required WORK HOURS 40 hours per week 8 hours per day EMPLOYMENT CLASSIFICATION Employment Classification Eligibility - W2 RELOCATION Not eligible for relocation benefits West 4 th Strategy is an Equal Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law. Other Considerations: applicants will be subject to a background investigation. Individual's primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time.