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  • Policy & Analytical Support Analyst

    Orchard 4.7company rating

    Support associate job in Sacramento, CA

    Policy & Analytical Support Analyst NOAA WCR Sustainable Fisheries Division Sacramento, CA Are you passionate about protecting our marine ecosystems? Join @Orchard in supporting the National Oceanic and Atmospheric Administration (NOAA) National Marine Fisheries Service (NMFS) in its mission to manage and conserve West Coast fisheries. This is a unique opportunity for a detail-oriented and communicative professional to work at the intersection of science, policy, and public service. You will be a key player on a collaborative, interdisciplinary team dedicated to the sustainability of groundfish, halibut, and other pelagic species. Your work will directly support fishermen, scientists, and policymakers, ensuring that our fisheries are managed responsibly for generations to come. Responsibilities · Support development of rulemaking packages required for proposed management actions related to fisheries in conformance with the requirements of the Magnuson‐Stevens Fishery Conservation and Management Act (MSA), the Tuna Conventions Act, and other applicable laws. Tasks may include, but are not limited to, drafting proposed Federal Register notices, proposed and final rules, and NEPA analyses. · Work with staff of the HMS Branch on assignments related to fisheries management and policy, such as in the preparation of briefing papers and/or policy documents and reports for the Pacific Fishery Management Council and the Agreement on the International Dolphin Conservation Program (AIDCP)/Inter‐American Tropical Tuna Commission (IATTC) meetings as required under TCA. · Maintain and prepare correspondence to the IATTC secretariat and regional stakeholders. Coordinate and oversee U.S. data submissions related to IATTC requirements and any associated tasks as required under TCA. · Participate (as a non‐voting member) on committees and in meetings related to the performance and duties explained in this Performance Work Statement. Provide the HMS Branch Chief with an overall review of committee goals, duties, and progress, and meeting results. Required qualifications and experience · Experience in policy and analysis related to fisheries or other renewable natural resources. · Ability to articulate, both in the written word and orally, biological and policy information to nontechnical audiences. · Ability to work closely with people from diverse scientific and technical backgrounds. · Ability to work independently and be solution‐oriented and a self‐starter. · Experience in preparing regulations is preferable. Established in 2010, @Orchard LLC has an exceptional reputation, providing staffing solutions to time-sensitive, talent scarcity issues to deliver better talent management ROI. Our specialty lies in the critical area of program talent acquisition and resource management, not in one narrow skillset, but across many areas of technical and functional delivery. To learn more about our other exciting opportunities, visit our Jobs Page at ****** Orchard.com .
    $60k-102k yearly est. 60d+ ago
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  • Gallery Housekeeping Support Associate

    Explore RH

    Support associate job in Yountville, CA

    RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker. At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right. RH is seeking a Housekeeping Support Associate to join our team in providing world-class service to guests while taking great care of our equipment and facilities. YOUR RESPONSIBILITIES Live Our Vision, Values and Beliefs every day Build and maintain partnerships within the Gallery team Assist in the maintenance of the Gallery at all levels: Vacuuming floors, tidying up rooms, gathering trash and restocking pantries Polishing furniture, deep cleaning rugs, floors, windows and walls Light exterior maintenance and landscaping Deep cleaning and refreshing of restrooms OUR REQUIREMENTS Strong interpersonal skills Mental flexibility Strong organizational and time management skills Ability to recognize and respond to multiple priorities Commitment to Quality, detail focused on all levels Delivery of first-class service to our employees and our clients PHYSICAL REQUIREMENTS Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques Ability to maneuver effectively around gallery floor, stock room and office Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing
    $38k-72k yearly est. Auto-Apply 11d ago
  • Store Support Associate

    Transformco

    Support associate job in Concord, CA

    The Store Support Associate is responsible for providing a great Member experience, contributing to the overall financial performance of the store by adhering to operational processes in the store, including Stockroom organization, Stock Locator process, Merchandise Pick Up, Receiving, Return Processing, Item Disposition, Merchandise Return Notices, Fill Floor, Unit Integrity, Web to Store. Also responsible for resets, replenishment, Ad set and Out of Stock, Pull Lists, activities in the Footwear Department. JOB DUTIES/RESPONSIBILITIES: • Takes ownership for enhancing the customer experience by greeting all Members in a professional and engaging manner demonstrating a Members First experience • Assist other Store Support associates with Unloading DC trucks, moves merchandise to appropriate staging locations, and maintains stockrooms in a neat, orderly, and safe manner and executes all new receipt functions • Serves Members promptly at Merchandise Pick Up • Performs Fill Floor process multiple times per day based on business need, pulling and staging merchandise both in the stockroom and on the floor • Executes Footwear Display verification and Floor Sample scans and completes follow-up actions • Locates and pulls merchandise on Out of Stock Pull List and stocks/replenishes the merchandise on the floor and performs accurate count updates and inventory adjustments • Locates and pulls merchandise and fixtures to support sales floor resets and performs all aspects of the reset • Completes minor repairs of stock and Member merchandise • Versed in the benefits of Shop Your Way, the elements of a WOW experience, and able to sell the program to Members • Adheres to merchandise and inventory protection standards. • Performs promotional ad setup and take down without error or omissions in assigned areas • Follows all store standards for backroom • Responsible for keeping the Footwear department ready all day and ensuring the sales floor is easy to shop, in stock, clean, signed and organized for customers • Adheres to merchandise protection standards • Performs other duties as assigned REQUIRED SKILLS: • Basic reading, arithmetic, and writing and oral communication skills • Working while standing for long periods of time • Lifting and holding bulky and large-sized merchandise, up to 50 lbs. • Reaching, stretching, grabbing, pushing, lifting, holding, twisting, bending, turning, walking, shifting, and engaging in other physical movements required by the job • Associates under the age of 18 -- prohibited from using freight elevators, ladders, compactors, balers, or hazardous or similar equipment, or performing backroom functions • Basic Internet navigation skills PREFERRED SKILLS: • Retail Experience • Good Organizational Skills JOB REQUIREMENTS: • High school diploma or equivalent • Less than one year of related experience • 18 years of age or older
    $38k-72k yearly est. 10d ago
  • Clinical Support Lead (PIP)

    Maximus 4.3company rating

    Support associate job in Sacramento, CA

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. The Clinical Support Lead is required to assist the PIP Clinical Lead in performance managing performance management advice and feedback to the Supply Chain Partners to supply a quality professional service to standards of service delivery and performance indicators consistent with contract needs. Clinical Support Leads ensure professional standards are maintained in all medical work through audit, feedback and Support. Essential Duties and Responsibilities * Jointly supporting all HPs with SDM, ensuring each HP has an appropriate support actions and clear progression path. Able to identify trends and risks from available MI. * Providing structured support for new entrants in line with business need. Providing analysis and clinical intervention to support HPs through their journey to approval. To monitor audit grade run. To complete competency assessment as needed, and to ensure all relevant dates and information are provided to audit support team to share with DWP at approval stage. * Ensuring all HPs complete required CME and mandatory training in a timely manner. * To ensure that all HPs are up to date with CPD and have a detailed understanding of any changes relating to PIPAG & DWP guidance to enable effective cascade within the HP community, and provide governance to ensure this is taking place effectively. * To ensure quality assurance for every clinical task relevant to their team - assessment, audit, SREL, advice, rework. To ensure regular checks are completed and an action plan of support implemented as needed. * To complete audit/assessment/advice as determined by the business need. * To maintain personal approval in specific discipline i.e. completing F2F assessments and audit within the required time frame. Key contacts & Relationships Internal Service Delivery Manager RSDMs/CDMs Head of PIP Clinical & Operations Audit CSLs Trainers External Stakeholder meetings as required Engagement with DWP as and when required Qualifications & Experience Essential Qualified health professional (nurse, occupational therapist, physiotherapist, paramedic) Competent Disability Analyst Worked as a competent health professional for a minimum of 1 year Approval and consistent performance in key PIP tasks Able to deliver productivity and quality standards agreed between the Maximus and the Department Enjoy helping others and building relationships, being cooperative and patient, fostering a culture of customer and client focus Creating and executing action plans to drive performance improvement Able to coach and inspire HPs Able to build strong working relationships, influencing and empowering others to make pro-active decisions Enjoy working on practical and technical tasks, investigating or observing situations to identify and implement solutions Performance driven with strong performance management to drive continuous improvement Display confidence and a calm and steady presence to effectively manages difficult situations Desirable Experience in a supervisory or leadership role with strong performance focus Experience of working within a multidisciplinary team and build positive working relationships with both clinical, operational and support services Individual Competencies Essential Able to collate trends and analyse MI to create and action relevant support plans. To be able to respond proactively to devise solutions at a team level to support performance of the contract. Able to apply professional skills and manage own professional competence and accountability, in accordance with the appropriate governing body Code of Conduct Complies with all applicable continuous professional development requirements Able to effectively develop and support HPs to improve maintain performance standards Able to ensure that professional practice standards and "best practice" are maintained in all areas of work Flexible and adaptable Able to understand and respond proactively to changing customer needs Able to collaborate effectively with wide variety of needs to drive a performance culture Able to communicate effectively verbally and in writing, adapt communication to audience needs, and able to interact constructively with a range of audiences Able to drive innovation, and identify ideas and solutions to benefit the wider business Travel Requirements As required throughout region EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 42,500.00 Maximum Salary £ 42,500.00
    $54k-102k yearly est. 7d ago
  • Legal Support Specialist

    Greenberg Traurig 4.9company rating

    Support associate job in Sacramento, CA

    Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment. This role will be based in our Sacramento office, on a hybrid basis. Regular in-office presence is required at a minimum of three days a week with our core days being Tuesday through Thursday. We may also require in-office presence for team meetings, training opportunities, and relationship building. This role reports to the Talent Services Manager. Position Summary This position provides high-level secretarial and administrative support to five or more attorneys. Candidate should also be flexible to work overtime as needed. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. If you are someone who demonstrate initiatives, adaptability, and innovation, we invite you to join our team. Key Responsibilities Handles scheduling and travel arrangements. Schedules court appearances, depositions, arbitrations, mediations, client meetings and conference calls; arranges business itineraries and coordinates lawyers' travel arrangements; processes travel reimbursement, maintains calendar and due dates for lawyers as required Sorts, reads and annotates incoming mail and documents as required . Types and composes general correspondence, memos, legal documents, faxes, reports, etc. from various sources. Responsible for accuracy and clarity of final copy. Ensures that all correspondence or other documentation is dispatched in a timely manner (via mail, messenger, express delivery services, etc.) Prepares draft documents such as briefs, complaints, motions, subpoenas, summonses, using firm templates and information from attorneys. Prepares motion binders and special working binders Coordinates multi-document filings in Federal, Circuit and State courts, including E-filings Establishes and maintains filing and records, in both hard copy and electronic formats. Oversees and conducts document reviews; prepares documentation regarding criteria changes; tracks and reports on review progress and results Performs analytical tasks, including preparing witness interview memoranda, reviewing and summarizing documents and deposition and court transcripts and creating and using substantive coding tools Performs and oversees proof reading of briefs and other legal documents Assists with trial preparation, including creating trial notebooks, identifying and organizing exhibits, coordinating witness schedules, maintaining trial calendars and communicating effectively with opposing counsel and courtroom staff Assists with other department activities as needed, and performs additional duties and responsibilities as assigned Qualifications Skills & Competencies Proficiency with rules for court document filings Comprehension of a variety of legal court documents, including complaints, answers, rulings, judgments, affidavits, motions, appeals, table of contents/authorities, subpoenas, court dockets, reports, memos and correspondence Strong ability to maintain high standards, use good judgment and seek out ways to contribute and anticipate needs Strong attention to detail, organizational skills and ability to manage time effectively Excellent interpersonal skills, communication skills and the ability to collaborate well in a team Position also requires the ability to work under pressure to meet strict deadlines. Education & Prior Experience Bachelor's Degree or equivalent experience preferred Minimum 2 years of experience as a legal secretary/assistant, working in a litigation or labor and employment law practice Technology Computer proficiency in Microsoft Office Suite applications including Word, PowerPoint, Excel and Outlook, as well as document management and other office technologies, expertise in e-filing Exceptional computer skills with the ability to learn new software applications quickly The expected pay range for this position is: $35.08 to $46.63 per hour Actual pay will be adjusted based on experience, location, and other job-related factors permitted by law. Full time employees may be eligible for a discretionary bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, 401K, vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, voluntary critical illness and cancer insurance and pet insurance. Commuter and Transit programs may also be available in certain markets. GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.
    $35.1-46.6 hourly Auto-Apply 60d+ ago
  • Systems Customer Support (IT Service Desk Specialist - Level III)

    Lucayan Technology

    Support associate job in Clay, CA

    OUR COMPANY REVOLVES AROUND MISSION-DRIVEN ENGINEERING At Lucayan Technology Solutions LLC, we strive to solve our customer's hardest problems. Our highly focused customer-centric approach is crucial to our customer's success and ultimately ours. We aim to be a breath of fresh air: and be the most innovative organization in the Government contracting space. Sounds cliche? No worries the proof is in the pudding. To get there, we need exceptionally talented, bright, and driven people. Join us if you'd like to be a part of our journey. Right here, right now, this is your chance to make history and put a ding in the universe. Lucayan Technology Solutions is hiring SYSTEMS CUSTOMER SUPPORT (IT SERVICE DESK SPECIALIST - LEVEL III) REQUIREMENTS Must have 2 years combined AF Medical/DHA Systems experience Must be certified at IAT Level II per DoD 8570.01-M Must provide proof of technical certifications and qualifications Degree in IT, or computer science or related field RESPONSIBILITIES Serve as Information Technology (IT) specialist responsible for Tier I and Tier II level administration, operation, and maintenance of the organization's computer network Provide technical assistance, training and support to management and customers
    $91k-138k yearly est. 60d+ ago
  • Field Support Associate

    Vitu

    Support associate job in Sacramento, CA

    As the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another. Vitu provides innovative, cutting-edge services to the motor vehicle industry. Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations - all on one platform. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles. Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia. Job Summary The Field Support Associate (FSA) is an entry level position that is responsible for assisting the Account Executives. Key Responsibilities Live scanning (fingerprinting) Vin verifications DMVdesk Logbook cleanup Drafting floor plans, taking location photos, and BPA document collection Software installation Assist with DMV document preparation Computer, printer, and monitor setups Assists with DMVdesk technical support tickets After-hour support schedule (approximately 2x per year) Visiting clients up to 150 miles away from Sacramento The Field Support Associate works very closely with Account Executives within a region to ensure that all clients are seen on a regular basis and that all issues and concerns are addressed in a timely manner. This position is field-based and requires a clean driving record. As part of ongoing education for the position, the Field Support Associate will: Attend RMP online classes Learn the rules and regulations on various DMV transactions Ride-along with the Registration Support team to assist with the processing of DMV paperwork Learn how to complete DMV paperwork Learn the Business Partner Automation regulations Learn how to use DMVdesk Minimum Qualifications and Experience High school diploma or equivalent required; Associate degree in Business Administration or related field preferred. 1-2 years of experience in a support, customer service, or field technician role. Experience with basic troubleshooting of IT or electronic equipment is a plus. Able to multi-task and disciplined in time management Clean driving record Ability to drive long distances as required Compensation - The hourly rate range for this position is: $20 - $22 per hour The final pay for this position will be determined by multiple factors including, but not limited to, location, education, experience, training and skills. At Vitu, our engaged workforce is the key to our success. We are committed to creating a positive, inclusive, and motivating environment where employees feel valued, connected, and empowered. We have an Employee first culture and foster a collaborative environment where innovation, creativity, diverse ideas and opinions are valued. We value each team member and ensure they have the opportunity to grow and contribute to the success of our organization. At Vitu, we care for our employees and their families. We offer a comprehensive benefits package including - Healthcare Coverage for you and your family covering Medical, Dental & Vision Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA) Generous PTO Pet Insurance Retirement Planning ID Theft Insurance Life and Disability Insurance Commuter Benefits Accident & Hospital, Critical Illness Insurance Tuition Reimbursement Vitu is an Equal Employment Opportunity Employer. We value diversity and are dedicated to providing an equal and inclusive working environment. We are committed to providing an environment that is free from discrimination and harassment. We do not discriminate on the basis of race, color, religion, age, sex, sexual orientation, gender identity, ethnicity, national origin or ancestry, disability, marital status, veteran status or any other category protected by applicable federal, state or local law. Vitu is committed to providing reasonable accommodations when requested by an applicant or employee with disabilities, unless such accommodations would cause undue hardship.
    $20-22 hourly 45d ago
  • Field Support Coordinator, Telecom Construction

    Tak Communications, Inc. 3.9company rating

    Support associate job in Fairfield, CA

    TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. It builds more than just networks; it connects communities to new valuable digital opportunities. TAK offers comprehensive service solutions, from construction to drops to fulfillment. TAK's ecosystem of partners allows it to successfully complete every project starting from the first point of conception. This includes engineering teams, distributors, and more than 100 qualified construction crews with extensive experience across all ISP types and markets; over 300 experienced bury drop crews; and more than 700 professional technicians. We are seeking a Field Support Coordinator to join our team in Fairfield, CA. In this role, you will conduct field surveys of new and existing cable plant to support service expansion, using detailed route assessments and construction documentation. This role requires experience with CATV as built and new build walkouts, along with a working knowledge of cable construction practices. You will be working M-F 8-5 from our office in Fairfield located at 5170 Fulton Dr, Fairfield, CA 94534; Initial interviews will be held at our office in Sacramento located at 1326 N Market Blvd, Sacramento, CA 95834 Why TAK? * Full Time * Paid Bi-Weekly * Compensation: $65K - $75K annually, DOE * Full Benefits Package (Medical, Dental & Vision) * Paid Time Off * 401(k) with Company Match! * 25K Company Paid Life Insurance * Independent Work & Team Collaboration * Career Development & Advancement Opportunities! The Role * Set-up project folders/work packets * Maintain project files throughout the course of the project (from planning through close-out) * Enter estimates and production review in multiple software systems * Print job logs and time sheets as necessary * Coordinate with A/R to ensure proper billing & payment as needed * Prepare and generate routine reports and correspondence; some involvement in preparing more complex reports * Review field reports; provide summary reports to Assistant, Project or Senior Project Manager as required * Assist with preparation of proposals * Call and/or enter locates * Create and maintain project submittal log * Follow-up with vendors to obtain submittals and current equipment delivery information * Data entry of project information into multiple systems as required * Submit, track and follow-up on permit status as required * Track, scan and submit as-builts to customers * Attend customer scheduling and job coordination conference calls as required * Assist the PM in monitoring the work on a regular basis to assure good quality control - conformance with contract documents (plans and specs) * Review and track vendor invoices for accuracy and compliance with the contract terms * Job close-out as required * Assist with researching new business leads upon request Requirements * 1+ years of cable mapping experience required * In-depth understanding of the fielding process, with practical experience conducting CATV as built and new build walkouts * Familiarity with cable system design and fundamental construction practices * Proficient in interpreting and analyzing maps and technical drawings * Strong analytical, observational, and verbal communication abilities * Quick to adapt to and learn new software platforms and technologies * Capable of performing daily field walkouts across various terrains and in all weather conditions * Proficient in Microsoft Excel, Word, and Outlook * Highly dependable, self-driven, and able to work independently with minimal supervision * Ability to safely navigate varied terrain while managing equipment and tools efficiently * Able to function effectively in environments with moderate to high noise levels * Safely operate around mechanical equipment, electrical systems, and power infrastructure * Ability to work in an outdoor environment in all seasons and weather conditions * Ability to work outside of business hours when needed including overtime, holidays, evenings and weekends * Must provide a valid government-issued photo ID for verification; a driver's license is required if the role involves driving * Passing of all pre-employment requirements (MVR, Background Check, Drug Screen) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. TAK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by law. We maintain full compliance with the Americans with Disabilities Act and are committed to providing equal access throughout our employment practices. Individuals with disabilities may request reasonable accommodations during the application and hiring process by contacting ***************************** Salary Description $65K - $75K annually, DOE
    $65k-75k yearly 40d ago
  • Deposit Account Servicing - Member Beneficiary Support Advocate - Specialist

    Golden 1 Credit Union 4.3company rating

    Support associate job in Sacramento, CA

    TITLE: MEMBER BENEFICIARY SUPPORT ADVOCATE - SPECIALISTSTATUS: NON-EXEMPTREPORT TO: SUP - MEMBER BENEFICIARY SUPPORT & ESCHEATMENTDEPARTMENT: DEPOSIT ACCOUNT SERVICING JOB CODE: 11618 PAY RANGE: $25.40 - $27.00 HOURLY GENERAL DESCRIPTION: As an experienced Member Beneficiary Support Advocate - Specialist, you will be responsible for supporting deceased staff in conjunction with supporting project improvements. This position requires an advanced level of knowledge about complex deceased processing and collaboration with cross-functional teams. Your primary role will involve verifying documentation, to ensure everything is in place prior to approving disbursement for deceased accounts in compliance with established policies and regulatory requirements. This experienced level position plays a crucial role in driving and implementing digital innovation and being a key participant with system validations. Responsible for effectively managing work queues, prioritizing tasks, and ensuring the completion of daily quality control checks to maintain the highest standards of accuracy and efficiency. The Member Beneficiary Support Advocate - Specialist should be well versed and understand financial regulations and the ability to navigate complex situations with professionalism and compassion. Additionally, the role will involve collaborating with legal and compliance to ensure adherence to industry standards and diligently safeguard the best interests of the credit union, ensuring prudent financial practices and strategic decision-making. This role requires you to have a cross knowledge of Dormant account handling and the Escheatment process. Provide phone cover for incoming calls when volume exceeds normal levels. TASKS, DUTIES, FUNCTIONS: Verification and Documentation: Display meticulous attention to detail and ensure all pertinent documents are accounted for that pertain to the deceased case. Interpret probate, letters of testamentary and trust documents. Legal Coordination: Collaborate with legal representatives, with next of kin, and other relevant parties to confirm necessary documentation is obtained and accurate prior to approving disbursement and account closure. Regulatory Compliance: Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance, including bank secrecy and anti-money laundering laws appropriate to the position. Record-Keeping: Maintain detailed procedures and current forms related to deceased accounts. Review daily reporting to effectively manage queues and reassign work as needed. Communication: Keeping all relevant stakeholders informed about the progress of the cases, providing clear and transparent communication. Dormant and Escheatment: Has a firm understanding of the dormant and escheatment process and state law requirements. Assist with making outbound calls to unite individuals with funds and reduce escheatment volumes. Work Assignments: Manages daily reporting and queue management that includes phone responsibilities and mail distribution. Closure Process: Accurately document actions taken, and outcomes achieved for continuous improvement when settling an account. Perform 2nd line monitoring to ensure policy guidelines are followed. Problem Resolution: Take ownership and resolve complex issues with tact and diplomacy. Training and Development: Stay informed about industry's best practices and lead training sessions to help develop peers and ensure they are equipped with the knowledge to meet organizational goals. Digital Expectation: Identify and create digital opportunities for faster, easier account resolution. Remain involved with organizational changes that include technology-driven strategies to enhance the deceased process. Engagement Participation: Encourage an inclusive environment that values diverse perspectives and backgrounds that align with Golden 1's mission, vision, and core values. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK: Proficient in using relevant computer applications and software. Proven ability to analyze situations, identify issues, and implement effective solutions. Familiarity with industry trends and a proactive approach to process improvement. High levels of empathy and sensitivity, recognizing the emotional nature of deceased account processing and the need for compassionate communication when interacting with grieving family members. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: INTERNAL:Ability to collaborate and work effectively with cross- functional teams and internal stakeholders, Including compliance and legal. EXTERNAL: Interact with outside council, Public Administrator, account holder of interest as well as third-party agencies when obtaining information relevant to the deceased case. QUALIFICATIONS: EDUCATION:Minimum of a high school diploma or equivalent. A bachelor's degree in finance, accounting, business administration or 3 years in a related field is preferred. EXPERIENCE: 4 years of experience in complex deceased account processing within the financial services industry, demonstrating a deep understanding of the intricacies and sensitivity involved in managing such accounts. 3 years of experience with Escheatment and Dormant accounts laws and state regulations. 5 years of experience in member service with a strong background in operational knowledge in the financial industry. Demonstrate leadership to guide a team effectively. Advanced knowledge of legal considerations related to deceased accounts, estate planning, probate processes, and other relevant relationships. Strong understanding of escheat laws governing dormant accounts and unclaimed property. KNOWLEDGE / SKILLS: Certification on deceased account handling or experience and skills as a deceased account processor well equipped to handle the complexities and challenges associated with this role. In-depth knowledge in Escheatment and Dormant regulations governing property at the federal, state, and local levels. Ability to interpret trust and court documents to ensure accurate and compliant estate handling, demonstrating legal comprehension. Understand small estate affidavit thresholds. Advanced problem-solving skills and timely responses. Ability to navigate and resolve conflicts with discretion and professionalism, particularly in emotionally challenging situations. Proficient in using systems, databases, and other relevant technologies. Independent self- motivated worker who takes initiative without need of supervision. The ability to adapt to changes in the work environment or unexpected challenges. Analyze situations and make critical informed decisions and think strategically. PHYSICAL REQUIREMENTS: Prolonged sitting throughout the workday with occasional mobility required. Corrected vision within the normal range. Hearing within normal range. A device to enhance hearing will be provided if needed. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc. Extensive PC data entry and processing throughout the workday. LICENSES / CERTIFICATIONS: Possess a valid California driver's license. Escheatment and Dormant Certification. Certification specific to deceased account management. THIS PROVIDES AN OVERVIEW OF THE GENERAL SCOPE AND LEVEL OF WORK EXPECTED TO BE PERFORMED, BUT IT IS NOT AN EXHAUSTIVE LIST OF ALL DUTIES OR RESPONSIBILITIES ASSOCIATED WITH THE POSITION. THE CREDIT UNION RESERVES THE RIGHT TO MODIFY, ADD, OR REMOVE DUTIES AS NEEDED WITHOUT ADVANCE NOTICE. EMPLOYEES MAY BE REQUIRED TO PERFORM ADDITIONAL TASKS AND DUTIES AS DIRECTED BY THEIR SUPERVISOR, PROVIDED SUCH TASKS ARE WITHIN THE EMPLOYEE'S KNOWLEDGE, SKILLS, AND ABILITIES, OR CAN BE PERFORMED WITH REASONABLE TRAINING. NOTHING IN THIS JOB DESCRIPTION ALTERS THE AT-WILL EMPLOYMENT RELATIONSHIP OR LIMITS THE CREDIT UNION'S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBILITIES TO THIS POSITION AT ANY TIME. REV. 10/24/2025
    $25.4-27 hourly 8d ago
  • Client Support Specialist - Entry Level - Hiring Immediately!

    Whole Person Care Clinic

    Support associate job in Sacramento, CA

    Our Mission At Whole Person Care Clinic (WPCC), our mission is to provide holistic, compassionate, and accessible care that nurtures the physical, emotional, and social well-being of every individual we serve. Through an integrated approach that combines medical expertise, mental health support, and community services, we are dedicated to addressing the full spectrum of our patients' needs. By fostering a collaborative and inclusive environment, we empower individuals to achieve their highest quality of life and well-being, regardless of their socioeconomic status. We strive to create a supportive community where every person is valued, heard, and cared for with dignity and respect. Position Summary The Client Support Specialist plays a vital support role within WPCC's Recuperative Care facility by assisting clients recovering from illness or injury-often those experiencing homelessness or unstable housing. The position supports daily living activities, monitors health status, and helps clients connect to medical and social services. The goal is to ensure comfort, safety, and dignity during the recovery process through compassionate, traumainformed care. Essential Duties and Responsibilities Personal Care Assistance Assist with meal preparation and feeding. Support clients with hygiene and mobility needs. Client Support and Engagement Provide emotional support and companionship to clients recovering from illness or injury. Encourage participation in social or enrichment activities to promote mental and emotional well-being. Assist clients with communication needs, including language or cognitive barriers. Administrative Tasks Maintain accurate and timely documentation in EHR and end of shift reports. Complete incident reports and communicate relevant updates to the care team. Stock and organize supplies; maintain cleanliness and order in shared spaces. Care Coordination Provide guidance and reminders to clients regarding medication routines, appointments, and daily care activities. Collaborate with Medical Coordinator (LVN), Medical Coordinator Assistants (MAs), and case managers to ensure continuity of care and timely follow-up. Educate and empower clients to participate in their care, promoting independence and recovery. Housekeeping Maintain a clean, safe, and sanitary environment in client living areas, common spaces, and restrooms. Assist clients with laundry, bed changes, and basic room organization as needed. Ensure proper handling and disposal of biohazard materials, sharps, and other waste according to safety protocols. Stock and replenish cleaning supplies, linens, and hygiene items in designated areas. Identify and promptly report maintenance or safety concerns to site management. Support infection control procedures to prevent the spread of illness within the facility. Qualifications and Requirements Education No specific degree required Healthcare or social service experience (preferred) Experience Minimum of 6 months to 1 year of experience in healthcare, shelter, or supportive services (preferred) Experience supporting clients with medical or behavioral health needs is a plus Certifications or Licenses Basic Life Support (BLS) Certification (Required within 2 weeks of hire) Additional healthcare or support training (Preferred but not required) Core Competencies Cultural responsiveness and trauma-informed care Professional communication and interpersonal skills Time management and organizational ability Basic computer literacy (e.g., Microsoft Office, EHRs) Confidentiality and compliance awareness Working Conditions & Physical Requirements Work is performed indoors at a recuperative care shelter facility. Regular walking, bending, standing, and assisting with client mobility required. Must be able to lift up to 25 lbs. and support clients with physical needs. Personal Protective Equipment (PPE) required in accordance with infection control protocols. May involve exposure to emotional or crisis situations requiring de-escalation and support. Schedule and Travel Requirements Full-time, non-exempt position. Shift-based schedule including evenings, weekends, or holidays as needed. Minimal travel required to nearby clinics or service providers (local only). EEO / ADA Statement WPCC is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive work environment and comply with all applicable federal, state, and local employment laws. WPCC provides reasonable accommodations to qualified individuals with disabilities. Disclaimer This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities required for the position. Duties and responsibilities may change at any time with or without notice.
    $36k-53k yearly est. 60d+ ago
  • Implementation Support Coordinator

    Psi Services 4.5company rating

    Support associate job in Sacramento, CA

    **Title:** Implementation Support Coord. **Salary:** $65K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Implementation Support Coordinator at PSI supports the business through daily operational, technical, and quality assurance tasks related to the client intake process for AI Content Generation and Test Prep implementations. This role ensures that every client project enters implementation fully validated, documented, and ready for execution in collaboration with internal teams and external partners. The Implementation Support Coordinator reports to the Vice President of Learning and Test Prep Revenue. This is a full-time permanent position, flexible from Monday to Friday during typical office hours, and can be performed remotely. **Role Responsibilities** + Manage the client intake process, including reviewing and tracking all deliverables (blueprints, source materials, sample items, branding assets, subscription details, developer credentials). + Organize and upload files within SharePoint and other designated structures, ensuring consistent naming conventions and correct folder placement. + Validate intake deliverables for completeness, file format, and version control, following established standards and playbooks. + Help update and version intake documentation and presentation templates to reflect client branding, scope, and current status. + Serve as the first internal line of quality assurance for initial app or content builds, reviewing functionality, layout, accessibility, branding alignment, and metadata accuracy. + Log and track QA findings, ensuring all issues are documented and corrected prior to client handoff. + Attend and contribute to weekly coordination meetings, preparing and sending call summaries and tracking assigned actions. + Respond promptly to internal and external communications, escalating blockers or unresolved questions as needed. + Collaborate with cross-functional teams to align intake and QA schedules with implementation milestones. + Support lessons-learned documentation by highlighting recurring issues or areas for process improvement. **Knowledge, Skills and Experience Requirements** + High school diploma or equivalent required; Bachelor's degree preferred. + 1+ years' experience in client management, project coordination, quality assurance, or a related field. + Experience with project management processes and tools (e.g., Monday, Airtable, SharePoint) preferred. + Demonstrated ability to manage technical documentation and version control. **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $65k yearly 3d ago
  • Client Support Associate

    HTN

    Support associate job in Folsom, CA

    Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! The Company's Privacy Policy is located at: **************************************************** By submitting an application, I (1) affirm and agree with my decision with regard to California public records, as set forth in the “Note to Applicant,” and with regard to the California collection of personal information, as set forth in the "Privacy Notice to California Job Applicants" (if applicable); (2) acknowledge I have read the “Note to Applicants”. Compensation: $17.50 - $18.50 per hour Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
    $17.5-18.5 hourly Auto-Apply 60d+ ago
  • Pre-Production Technical Specialist

    Eurostampa North America

    Support associate job in Napa, CA

    JOB POSTING PRE-PRODUCTION TECHNICAL SPECIALIST Hourly Rate: $25.00-$30.00 per hour (Based on Experience) Employment Type: Full-Time, 8 AM - 5 PM Monday-Friday and Rotating Shifts 1 st week 7:00am - 4:00pm, 2 nd & 3 rd week 8:00am - 5:00pm and 4 th week 10:00am - 7:00pm Department: Technical Reports To: Technical Manager Join our Team as Pre-Production Technical Specialist! General Position Summary: The Pre-Production Technical Specialist supports both Customer Service and Production Departments. They are responsible for ensuring that all technical aspects of print jobs are properly prepared and ready for production. This role involves working closely with the production team, clients, and designers to ensure that files, materials, and specifications meet all requirements before printing begins. The Pre-Production Technical Specialist ensures that the print process is streamlined, preventing errors and maximizing efficiency. The role requires a strong technical background in printing, a keen eye for detail, and excellent communication skills. This role is critical in maintaining the highest quality standards for all printed materials. Responsibilities: Operate PC computers, running Esko programs to review artwork files for print, ensuring they meet technical specifications and printing standards. Maintain accurate records of file versions in accordance with naming conventions and follow Standard Operating Procedures and training standards. Make project layouts for all plate types including Web, Die-cutting, Flexo, and Digital. Preflight files to check for errors, including resolution, color accuracy, and bleed requirements. Ensure all materials, including substrates and inks, are properly specified before production. Coordinate with the production team to ensure all technical requirements are met before the job enters the press. Remain current on the latest technologies and software tools. Must work well with others in a team environment. Ability to meet daily standards. Maintains a clean and organized work area. Observe company work rules and safety regulations. Contribute to team effort by accomplishing related results as needed. Assist Customer Service as required. Other duties as assigned. Education and/or Experience: High school diploma or equivalent. A degree in graphic communication, printing technology, or a related field is a plus. Experience in pre-press or pre-production roles within the printing industry is a plus. Specific Skills, Competencies, and Qualifications: Mathematical Competency: Ability to interpret numbers and make calculations. Reading Competency: Ability to read, analyze, and interpret technical information and procedures. Operating Knowledge of: Adobe CS Illustrator, Photoshop, Esko, and HP Indigo experience a plus. How to trap files using different substrates and a variety of multiple colors. Offset and pressure-sensitive label printing methods. Confidentiality: Ability to maintain confidentiality in all aspects of the job. Technical Knowledge: Strong understanding of pre-production processes, print file preparation, and printing standards. Attention to Detail: Ability to spot errors and potential issues in files, ensuring all technical specifications are met. Problem-Solving: Capable of troubleshooting file and pre-production issues quickly and effectively. Communication Skills: Able to communicate technical details clearly to clients, designers, and production staff, and able to work effectively and cooperatively with all production personnel. Organizational Skills: Ability to manage and organize job files, ensuring efficient workflow. Time Management: Strong ability to prioritize tasks and meet deadlines in a fast-paced environment. Ability to manage multiple tasks with frequent interruptions. Physical Requirements: Lift/Carry - 5% of shift Sit - 80% of shift Walk - 15% of shift Must have the ability to distinguish and differentiate between colors for printing labels. This role requires the ability to sit for extended periods (up to 90% of the shift) and perform computer work. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Benefits & Perks: We value our team members and are committed to providing a competitive benefits package to support your well-being and work-life balance. Full-time employees enjoy comprehensive medical benefits, including health, dental, and vision insurance, ensuring you and your family have the coverage you need. We also offer life insurance, disability coverage, and retirement plan options to help you plan for the future. In addition to paid time off (PTO) and sick leave, we provide holiday pay, wellness programs, and employee assistance resources to support your personal and professional growth. If you want to be part of a team that values innovation, collaboration, and a positive workplace culture, don't miss this opportunity-apply today! About Us: Eurostampa has been printing the most beautiful labels for more than 50 years. It is large enough to have facilities in the US (Napa, CA, and Cincinnati, OH), Italy, Scotland, France, Mexico and India, yet small enough for everyone to be on a first-name basis. Teamwork at Eurostampa permeates everything we do. Our company's value keeps us focused on taking care of our employees no matter how large we grow. EUROSTAMPA fosters an inclusive culture that respects and embraces all our colleagues' diverse backgrounds and experiences. We aspire for our company to truly reflect the diversity of our customers and the markets we serve. We are committed to equal opportunity for everyone, regardless of peoples' gender identity/expression, age, language, sexual orientation, ability, race, socioeconomic status, national origin, or other characteristics.
    $25-30 hourly 59d ago
  • Hearing Conservationists Wanted - Join Us in Supporting Our Military Service Members!

    Doc's Drugs 4.3company rating

    Support associate job in Sacramento, CA

    Requirements Requirements: Certification: CAOHC certification is required. Skills: Strong attention to detail, proficiency in manual audiometry, and ability to work effectively in a fast-paced environment. Experience with DOEHRS preferred but training is provided. Availability: Must be able to work weekends with the flexibility for occasional weekdays. About Us: At DOCS Health, we provide innovative health readiness services that ensure our military force is prepared for duty. With over three decades of experience, we are a trusted leader in delivering health services across various sectors. Our dedicated team of professionals strives to set a new standard of care, ensuring that service members receive the attention they deserve. Join us today to make a lasting impact on the lives of those who serve. Together, we can be the bridge for better health! Salary Description $325/ Daily
    $325 daily 60d+ ago
  • INFORMATION TECHNOLOGY ASSOCIATE

    State of California 4.5company rating

    Support associate job in West Sacramento, CA

    This position is Hybrid and eligible for telework up to three (3) days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment. Excellence in the Business of Government! Come join a team that creates: * A collaborative team atmosphere founded upon ethics, integrity, and stewardship. * A positive work environment that is open to change and invites its workforce to challenge processes. * An opportunity for individuals to utilize their knowledge, skills, and experience to grow within the department. Under general supervision of the Information Technology (IT) Supervisor II, the IT Associate within the Client Services Enterprise Technology Services (ETS) domain, provides customer support for hardware and software on multiple technology platforms, including problem solving, incident management, request fulfillment, researching solutions and additional activities for the support of the Department of General Services' (DGS) Offices and Divisions in the Greater Sacramento and West Sacramento area. Visa Sponsorship This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment. The Department of General Services does not participate in E-Verify for employment authorization purposes. Recruitment If you're interested in exploring additional job opportunities at DGS, please reach out to our recruitment team; we'd love to hear from you! Please contact us at *************************. Information about applying for a state job can be found here: Three Steps to a State Job. Please let us know how you learned about this career opportunity by taking the brief survey that follows: Click here to take the survey! You will find additional information about the job in the Duty Statement. Working Conditions * Diversity, Equity, and Inclusivity: A work culture that emphasizes a culture of diversity and inclusivity, offering tangible rewards and recognizing the intrinsic value of varied perspectives and collaboration. * Career Growth and Training: A focus on career growth and training in an effort to engage and retain a diverse talent pool that aligns with the organization's mission and vision. * Competitive Rewards: Employees enjoy world-class benefits packages, attractive salaries, and robust pension plans, reflecting a commitment to employee well-being. * Work-Life Balance: Work-life balance is fostered through measures like telework and adjustable schedules, allowing personal and professional lives to thrive together. * Learning and Development: Emphasizing on continuous learning, DGS offers onsite and virtual Statewide Training programs to ensure that employees remain at the cutting edge of their fields. * Generous State Benefits: Comprehensive health and dental insurance, long-term disability insurance, 11 paid holidays per year, paid time off, defined benefit retirement program, commute program, employee wellness programs, employee assistance programs, and medical/dependent care reimbursement accounts. * Prime Location and Amenities: DGS's headquarters boasts features like the 7.5-acre River Walk Park, stunning views, convenient & affordable parking, and a state-of-the-art fitness center for all employees. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY ASSOCIATE Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-504405 Position #(s): 306-072-1401-004 Working Title: Help Desk Associate Classification: INFORMATION TECHNOLOGY ASSOCIATE $4,935.00 - $6,614.00 A $5,424.00 - $7,270.00 B $5,930.00 - $7,947.00 C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Yolo County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8:00 a.m. - 5:00 p.m. Work Week: Monday - Friday Department Information The Department of General Services (DGS) Core Values and Employee Expectations are key to the success of the Department's Mission. That mission is to "Deliver results by providing timely, cost-effective services and products that support our customers." DGS employees are to adhere to the Core Values and Employee Expectations, and to perform their duties in a way that exhibits and promotes those values and expectations. Department Website: ************************************ Special Requirements Employment History on the STD 678 (State Application) must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD 678 (State Application) may be disqualified. Only the most qualified candidates will be invited to an interview. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 1/27/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of General Services OHR - Mailing Attn: Classification & Certification Unit P.O. Box 989052 West Sacramento, CA 95798-9052 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of General Services OHR - DROP OFF Classification & Certification Unit Office of Human Resources 707 3rd Street Suite 7-130, Lobby West Sacramento, CA 95605 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. * Statement of Qualifications - REQUIRED - Statement of Qualifications. Please see the Statement of Qualifications section on the job advertisement for details and instructions. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits There are many benefits to joining our team! The State of California has a generous benefits package, some benefits include: * Medical Benefits, including health, dental, and vision insurance * Paid Holidays and leave * Defined benefit retirement program * Savings Plus Program (401(k), 457) * Commute Program * Employee Wellness Program * Employee Assistance Program * Medical/Dependent Care Reimbursement Accounts Click here to view all the benefits available to state employees! Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: ************************************ Hiring Unit Contact: ETS Admin Unit ************** ********************* Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Main line ************** ***************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Reporting Location: Enterprise Technology Solutions 707 3rd Street, 3rd Floor West Sacramento, CA 95605 Please specify RPA #29795 and JC-504405 on your state application. Examination Information: Those interested in obtaining employment with any state agency must apply and compete in the state's merit-based recruitment and hiring process. To apply for the examination for this position, click on the link below to search for the examination and follow the "How to Apply" instructions in the examination announcement: CalCareers Exam/Assessment Search Successful examination applicants are placed on a hiring eligibility list. If you already have list eligibility for this classification, you do not need to retake the examination. Applicants should refer to their examination results or check their CalCareers account for specific list eligibility expiration dates and/or to re-take the examination when necessary. For questions regarding the examination process, please contact the DGS Examinations Unit at *******************. Statement of Qualifications (SOQ) Resume and SOQs are required, applications received with SOQ and Resume will be rejected for being incomplete and will not be considered. Instructions: Applicants must complete a Statement of Qualifications (SOQ) for this recruitment, describing how their skills, knowledge, abilities, education, training, and experience qualify them for the position. SOQ should have a title of "Statement of Qualifications with Your Name," be no more than 2 pages, and no smaller than 12-point font. SOQ's OVER TWO PAGES WILL BE DISQUALIFIED * Please detail your IT experience in providing tier one and tier two technical support to end users through remote technologies and in person service. Additionally, describe your background in deploying computer equipment and conducting onboarding activities for new staff. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
    $64k-94k yearly est. 6d ago
  • Administrator - Enhanced Behavior Support Home (EBSH)

    A Place of Grace

    Support associate job in Vacaville, CA

    Job DescriptionBenefits: Bonus based on performance Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance About A Place of Grace, Inc. A Place of Grace, Inc. has been serving adults with intellectual and developmental disabilities across Northern California since 2002 and San Diego County since 2010. With over 20 years of community impact and plans for significant growth in the coming year, we are investing in compassionate, skilled leaders who want to build long-term careers while making a meaningful difference. This is not just another administrative role. This is an opportunity to lead an Enhanced Behavior Support Home (EBSH)a program serving individuals with higher behavioral and clinical support needswhere your leadership directly shapes lives, teams, and outcomes. Our Core Beliefs Everyone Is Valuable Every individual has inherent worth and deserves dignity and respect. Everyone Has Potential With the right support, people can grow, learn, and thrive. Everyone Shares Responsibility Strong teamwork and accountability create safe, successful homes. Our mission is to deliver high-quality, person-centered care by hiring, training, and supporting dedicated professionals. Why Join Us At A Place of Grace, we believe in more than just filling shifts; we build lasting relationships. As an Administrator, you will work at a single site with a consistent team of staff, not constantly rotating between locations. This allows you to truly get to know your clients, support their progress, and celebrate their growth over time. Our approach is personal, not corporate. We value each member of our team as an individual and invest in their success just as much as we invest in the success of those we serve. Here, youre not just managing a facility, youre helping create a home. Compensation & Benefits Salary: $83,000 $87,000 Medical, Dental, Vision insurance Paid Time Off (PTO) Training & Professional Development Bonus & Referral Opportunities Opportunity for Advancement within a growing organization Position Summary The Administrator is responsible for the overall leadership, regulatory compliance, and day-to-day operations of an Enhanced Behavior Support Home (EBSH) serving adults with complex behavioral support needs. This role requires strong behavioral health expertise, regulatory knowledge, and hands-on leadership to support staff, ensure the implementation of behavior intervention plans, and maintain compliance with Title 17, Title 22, and EBSH program requirements, while fostering a safe, structured, and person-centered home environment. The Administrator works in close partnership with an Assistant Administrator, providing shared leadership coverage, operational oversight, and continuity of care for residents and staff. Together, the Administrator and Assistant Administrator ensure consistent supervision, staff development, regulatory adherence, and high-quality service delivery. The Administrator role follows a four (4) ten-hour day schedule, offering operational consistency for the home and a predictable work-life balance for leadership staff. Occasional flexibility outside of scheduled hours may be required to respond to emergencies or critical operational needs. Key Responsibilities Oversee the daily operations of an Enhanced Behavior Support Home Lead, coach, and supervise direct care and leadership staff, including onboarding, training, and performance evaluations Ensure implementation and fidelity of behavior intervention plans, wellness strategies, and person-centered supports Maintain compliance with Title 17, Title 22, and EBSH program requirements Collaborate with interdisciplinary teams, including Regional Center staff, behaviorists, clinicians, conservators, and QA personnel Participate in resident admission evaluations and ongoing needs assessments Monitor staffing schedules, overtime, attendance, and performance accountability Maintain accurate documentation, facility records, and administrative reports Attend management meetings, client support meetings, and organizational events Oversee facility safety, vehicle compliance, and maintenance needs Respond appropriately to behavioral incidents and emergencies in accordance with CPI and company protocols Physical & Environmental Requirements This position requires the ability to perform essential functions in a dynamic behavioral health environment, including: Walking or moving quickly up to 12 miles per shift during supervision, community outings, or emergency response Standing or walking for extended periods (up to 1 continuous hour) Lifting, carrying, or transferring up to 25 lbs. Applying Emergency Intervention techniques, including physical redirection when necessary Responding rapidly to emergencies, including running short distances Using computers or tablets for documentation up to 1 hour at a time Safely operating a 68 passenger van for resident transportation Required Qualifications Minimum 21 years of age Current ARF Administrator Certificate (CA DSS) Registered Behavior Technician (RBT) certification DSP I & DSP II certification Minimum 2 years of supervisory experience in programs serving adults with developmental disabilities and behavioral needs High school diploma or GED (Bachelors degree preferred) Valid California Drivers License with a clean driving record Ability to pass DOJ criminal background clearance Completion of health screening and TB test prior to hire
    $83k-87k yearly 20d ago
  • Client Support Coordinator

    Turning Point Community Programs 4.2company rating

    Support associate job in Sacramento, CA

    Turning Point Community Programs is seeking a Client Support Coordinator for our Transitional Support Services (TSS) program in Fairfield. Turning Point Community Programs (TPCP) provides integrated, cost-effective mental health services, employment and housing for adults, children and their families that promote recovery, independence and self-sufficiency. We are committed to innovative and high quality services that assist adults and children with psychiatric, emotional and/or developmental disabilities in achieving their goals. Turning Point Community Programs (TPCP) has offered a path to mental health and recovery since 1976. We help people in our community every single day - creating a better space for all types of people in need. Join our mission of offering hope, respect and support to our clients on their journey to mental health and wellness. GENERAL PURPOSE Under the administrative supervision of the Clinical Team Leader or Program Director, this position is responsible for providing psychosocial, rehabilitation and recovery-oriented services for adults. DISTINGUISHING CHARACTERISTICS This is an at-will direct service position within a program. The position works in collaboration with treatment team to assess needs of mental health clients and support them in achieving mental health goals. ESSENTIAL DUTIES AND RESPONSIBILITIES - (ILLUSTRATIVE ONLY) The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Assists assigned clients to identify and progress toward achievement of client chosen goal. Advocates for clients in all areas of treatment. Empowers clients in meeting their goals. Facilitates communication and cooperation among agencies. Participates in client medication support; coordinates communication between doctor, client and pharmacy. Provides prompt intervention in the event of a crisis both to stop the crisis and to notify when indicated, persons and agencies necessary for the resolution of the crisis situation. Provides “on-the-spot” support that is both helpful to the clients and consistent with the philosophy of the program. Carries a caseload of from 20 - 40 clients depending on acuity of clients, program/contract requirements and referrals on record; varies from program to program and contract to contract. Attends to the safety, health, and wellbeing of clients. Writes Quarterly reports to provide necessary information to Regional Center point of contact for each client on caseload. Reviews and ensures timely completion of Special Incident Reports, as well as Mandated Reports. Complete paperwork as assigned in a timely manner and meets agency standard for billable units per month; ensure that all notes meet billing standards for content and configuration. Visits clients in home periodically to provide direction and support. Schedule: Monday - Friday, 8:30 am - 5:00 pm Compensation: $23.00 - $24.41 per hour Interested? Join us at our open interviews on Wednesdays from 2-4PM, located at 10850 Gold Center Drive, Suite 325, Rancho Cordova, CA 95670 -or- CLICK HERE TO APPLY NOW!
    $23-24.4 hourly 60d+ ago
  • Field Support Coordinator, Telecom Construction

    Tak Broadband

    Support associate job in Fairfield, CA

    Full-time Description TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. It builds more than just networks; it connects communities to new valuable digital opportunities. TAK offers comprehensive service solutions, from construction to drops to fulfillment. TAK's ecosystem of partners allows it to successfully complete every project starting from the first point of conception. This includes engineering teams, distributors, and more than 100 qualified construction crews with extensive experience across all ISP types and markets; over 300 experienced bury drop crews; and more than 700 professional technicians. We are seeking a Field Support Coordinator to join our team in Fairfield, CA. In this role, you will conduct field surveys of new and existing cable plant to support service expansion, using detailed route assessments and construction documentation. This role requires experience with CATV as built and new build walkouts, along with a working knowledge of cable construction practices. **You will be working M-F 8-5 from our office in Fairfield located at 5170 Fulton Dr, Fairfield, CA 94534; Initial interviews will be held at our office in Sacramento located at 1326 N Market Blvd, Sacramento, CA 95834** Why TAK? Full Time Paid Bi-Weekly Compensation: $65K - $75K annually, DOE Full Benefits Package (Medical, Dental & Vision) Paid Time Off 401(k) with Company Match! 25K Company Paid Life Insurance Independent Work & Team Collaboration Career Development & Advancement Opportunities! The Role Set-up project folders/work packets Maintain project files throughout the course of the project (from planning through close-out) Enter estimates and production review in multiple software systems Print job logs and time sheets as necessary Coordinate with A/R to ensure proper billing & payment as needed Prepare and generate routine reports and correspondence; some involvement in preparing more complex reports Review field reports; provide summary reports to Assistant, Project or Senior Project Manager as required Assist with preparation of proposals Call and/or enter locates Create and maintain project submittal log Follow-up with vendors to obtain submittals and current equipment delivery information Data entry of project information into multiple systems as required Submit, track and follow-up on permit status as required Track, scan and submit as-builts to customers Attend customer scheduling and job coordination conference calls as required Assist the PM in monitoring the work on a regular basis to assure good quality control - conformance with contract documents (plans and specs) Review and track vendor invoices for accuracy and compliance with the contract terms Job close-out as required Assist with researching new business leads upon request Requirements 1+ years of cable mapping experience required In-depth understanding of the fielding process, with practical experience conducting CATV as built and new build walkouts Familiarity with cable system design and fundamental construction practices Proficient in interpreting and analyzing maps and technical drawings Strong analytical, observational, and verbal communication abilities Quick to adapt to and learn new software platforms and technologies Capable of performing daily field walkouts across various terrains and in all weather conditions Proficient in Microsoft Excel, Word, and Outlook Highly dependable, self-driven, and able to work independently with minimal supervision Ability to safely navigate varied terrain while managing equipment and tools efficiently Able to function effectively in environments with moderate to high noise levels Safely operate around mechanical equipment, electrical systems, and power infrastructure Ability to work in an outdoor environment in all seasons and weather conditions Ability to work outside of business hours when needed including overtime, holidays, evenings and weekends Must provide a valid government-issued photo ID for verification; a driver's license is required if the role involves driving Passing of all pre-employment requirements (MVR, Background Check, Drug Screen) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. TAK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by law. We maintain full compliance with the Americans with Disabilities Act and are committed to providing equal access throughout our employment practices. Individuals with disabilities may request reasonable accommodations during the application and hiring process by contacting ***************************** Salary Description $65K - $75K annually, DOE
    $65k-75k yearly 60d ago
  • Behavioral Support Specialist/ RCFE

    Legacy Oaks of Sacramento Assisted Living and Memory Care

    Support associate job in Sacramento, CA

    Job Description Legacy Oaks of Sacramento, located in Sacramento, CA is seeking a Behavioral Support Specialist in assisted living facility that provides compassionate care and support to residents who may have behavioral health needs or challenges. They assist residents with daily activities, provide emotional support, and ensure a safe and nurturing environment conducive to their well-being. We offer competitive wages with opportunities to grow! Training is available for qualified candidates. Position Responsibilities Daily Care and Assistance: Behavioral Support: Safety and Crisis Intervention: Documentation and Reporting: Supportive Services: Team Collaboration: Employment Requirements: Performs resident care with an awareness of dignity and individuality, with understanding and concern. Maintains acceptable attendance record; notifies supervisor if late or unable to work in accordance with personnel policies; follows work schedule. Requires minimal supervision. Is a self-starter. Organizes and utilizes time appropriately; sets priorities and accomplishes assigned tasks. Displays mature behavior and attitude in speech and action; demonstrates consistently pleasant demeanor, tone of voice, supports the philosophy and approach to care used by the Community. Keeps residents confidential, respects residents' rights, respects privacy and right to self-determination of residents. Performs unpleasant tasks with grace; works cooperatively with supervisors and displays willingness to assist co-workers. Abides by established policies and procedures of facility. Looks for ways to improve facility functioning. Work areas neat and clean; helps maintain appearance of Community. Can communicate effectively, verbally, and in writing. Has the ability to spend long periods on your feet and to ambulate quickly. Is accurate, dependable, neat, and thorough in assigned tasks. Ability and willingness to learn quickly. Other Requirements: Tuberculosis (TB) certificate as required by the State. First Aid and CPR Certifications as required by the State. Criminal Background check cleared. 5 years of experience as a caregiver 1-3 years of experience working in behavioral environments Fingerprint clearance as required by the State. Must be at least 18 years of age, or minimum age as outlined in state regulations. Must be able to read, speak and write the English language. State Criminal Background Check and LIC 508 Criminal Record Statement LIC 503 Health Screening Report Job Type Full Time/Part Time Benefits A benefit package is offered to full-time employees. Legacy Oaks of Sacramento is an equal opportunity employer. All candidates must be able to pass a criminal background check and a comprehensive reference check.
    $40k-65k yearly est. 10d ago
  • Merchant Support Administrator

    Celero Commerce

    Support associate job in Rosemont, CA

    TransNational is seeking a Merchant Support Administrator to join its Operations team! The Merchant Support Administrator is responsible for initiating welcome calls to new merchant customers, processing merchant enrollments, and rate changes within multiple databases. The Merchant Support Administrator will have the ability for career advancement that allows for upward movement and specialized product training.What You'll Do: Thoroughly review merchant contracts for completeness and accuracy Follow up with merchants to obtain or verify needed information as it pertains to their contract with TransNational Data entry and information management as it relates to our merchants and their contract Maintain high levels of performance in conjunction with TransNational's service metrics and kpi's Who You Are: 1+ years of credit card processing or merchant services experience required You are organized and have a keen eye for detail; especially when reviewing detailed, professional documents Process driven with a quick ability to adhere and learn new mandatory protocols Excellent interpersonal and time management skills with a high standard of integrity and work ethic Independent ability to problem solve with the ability to anticipate and learn Ability to proficiently navigate through multiple Windows based platforms and applications What Makes TransNational Great: Competitive base with a quarterly team bonus 100% paid medical insurance, dental, vision, life insurance 401(k) Savings Plans with employer match Paid vacation time and volunteer day Hands-on training from expert peers and supervisors Casual work setting with awesome contests with prize incentives Celero Commerce is an equal opportunity employer and does not unlawfully discriminate against any applicant or candidate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, or any other class protected by federal or state law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $38k-60k yearly est. Auto-Apply 60d+ ago

Learn more about support associate jobs

How much does a support associate earn in West Sacramento, CA?

The average support associate in West Sacramento, CA earns between $28,000 and $95,000 annually. This compares to the national average support associate range of $26,000 to $83,000.

Average support associate salary in West Sacramento, CA

$52,000

What are the biggest employers of Support Associates in West Sacramento, CA?

The biggest employers of Support Associates in West Sacramento, CA are:
  1. First Step
  2. Chico's FAS
  3. Vitu
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