Process Coordinator jobs at SCA Health - 1633 jobs
Cell Culture Process Development Lead - Pivotal & Commercial
Gilead Sciences, Inc. 4.5
Foster City, CA jobs
A leading biopharmaceutical company in Foster City is seeking an Associate Director/Principal Scientist to lead cell culture development for biologics programs. The ideal candidate will have significant experience in process development and team management, with a Ph.D. or relevant degree. This role involves optimizing processes, mentoring team members, and ensuring compliance with regulatory requirements.
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$92k-120k yearly est. 2d ago
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Legal Ops Leader: AI-Driven Process & Efficiency
Hinge-Health 4.4
San Francisco, CA jobs
A leading digital health company in San Francisco seeks a Legal Operations Manager to enhance efficiency in legal services. This role involves managing legal projects, improving workflows, and overseeing vendor management. Ideal candidates will have a B.A. or B.S. and 2-3+ years of experience in legal operations or project management. The position offers a hybrid work model, an annual salary between $118,400 - $177,600, and inclusive benefits, including extensive healthcare support and retirement plans.
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$55k-77k yearly est. 3d ago
Sterile Processing Coordinator,FT,Nights
Prisma Health 4.6
Greenville, SC jobs
Inspire health. Serve with compassion. Be the difference.
Work Shift
Night (United States of America)
Facility
1008 Greenville Memorial Hospital
Department
10088007 Central Sterile
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
$34k-56k yearly est. 1d ago
Sterile Processing Coordinator, Baptist, FT Evenings
Prisma Health 4.6
Columbia, SC jobs
Inspire health. Serve with compassion. Be the difference.
Reporting to Sterile Processing department leadership, the Sterile ProcessingCoordinator guides the daily operations of the shift or department as assigned with regards to staffing, assignments, prioritization, and workflow. Steps in to perform Sterile Processing Tech duties in Central Sterile Processing Department as needed in Decontamination, Instrument Preparation and Assembly, and Sterilization/Disinfection relating to cleaning and sterilizing instruments and equipment to be used in patient care. In monitoring daily functions, they are also responsible for double checking documentation for completion and maintaining reprocessing schedules for all clients (including internal or external clinics, departments, or units). The position requires working within the standards and guidelines of multiple industry agencies (including, but not limiting to TJC, AAMI, FDA, CDC).
Essential Functions
All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference
Assists the supervisor or manager with staff coverage within the department. Prioritizes and assigns functions/tasks for staff during assigned shift as delegated by the supervisor or manager.
Receives, sorts, disassembles and processes contaminated instruments and equipment using the procedures and guidelines as established by Infection Control. Removes soil, blood, tissue fragments and body fluids by wiping, soaking, rinsing, scrubbing and using ultrasonic or other mechanical methods, as applicable.
Assembles all instrument sets following prescribed manner and as outlined on the Instrument Count Sheets. Properly documents missing items from the set and labels sets correctly. Takes action to correct problems with instrument sets and reports any unresolved issues.
Sterilizes instruments, equipment, linen and supplies using various types of autoclaves and aerators. Reprocesses equipment via high level disinfection as appropriate. Loads and operates machinery in prescribed manner and sets controls to correct specifications for the items being sterilized.
Observes and interprets biological, mechanical and chemical monitors relevant to processing/sterilizing. Record results and maintains required records. Initiates recalls as required. Monitors sterilization documentation for completion throughout the shift, initiating edits as necessary in the Instrument Tracking System (SPM, Censitrac) or established manual systems.
Coordinates central sterile services with operating room and other clients (clinics, units, departments) in order to provide prompt, accurate and efficient service. Ensures any reprocessing requests from other clients are documented and ready for pick-up in a timely manner.
Observes and reports to leader any unfamiliar items with or without appropriate processing literature. Reports equipment requiring repair as needed. Is self-directed and intervenes with corrections to variances in the processing practice.
Assumes responsibility of department in absence of Manager or Supervisor. Is expected to prioritize tasks, coordinate and assign staff to ensure adequate coverage in each work area. Reports inappropriate employee behavior to supervisors or manager.
Models Prisma Health behavior expectations. Assists with coaching, mentoring and training coworkers as assigned. Trains and assists with integration of new team members. Shares knowledge, ideas and expertise to support the team and the department.
Performs other duties as assigned.
Supervisory/Management Responsibilities
This is a non-management job that will report to a supervisor, manager, director, or executive.
Minimum Requirements
Education - Completion of job-related coursework: Surgical Tech, Sterile Processing Tech, or Dental Assistant training program.
Experience - One (1) year of CSPD (Sterile Processing) or Surgical Tech experience
In Lieu Of
In lieu of the education requirement only, will accept High School diploma or equivalent and two (2) years related experience.
Required Certifications, Registrations, Licenses
Certification as either: CRCST (Certified Registered Central Service Technician) from HSPA (Healthcare Sterile Processing Association); OR CSPDT (Certified Sterile Processing & Distribution Technician) from CBSPD (Certification Board for Sterile Processing & Distribution)
Knowledge, Skills and Abilities
NA
Work Shift
Evening (United States of America)
Location
Baptist
Facility
1520 Baptist Hospital
Department
15208007 Central Sterile
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
$33k-55k yearly est. 1d ago
Clinical Quality Coordinator
St. John's Riverside Hospital 4.7
Yonkers, NY jobs
The Quality Registered Nurse plays a vital role in advancing the hospital ' s journey toward the ANCC Pathway to Excellence designation. This position supports the development of a positive practice environment by leading quality improvement initiatives, promoting nursing excellence, and ensuring alignment with the six Pathway Standards: Shared Decision-Making, Leadership, Safety, Quality, Well-Being, and Professional Development.
Lead and coordinate quality improvement projects that align with Pathway standards, focusing on patient safety, clinical outcomes, and nursing practice.
Support shared governance structures by facilitating nurse-led councils and promoting frontline nurse involvement in decision-making.
Monitor and report on nursing-sensitive indicators, including infection rates, falls, medication errors, and readmissions.
Conduct audits and root cause analyses to identify opportunities for improvement and ensure compliance with evidence-based practices.
Collaborate with nursing leadership to develop and implement strategies that foster a respectful, safe, and empowering work environment.
Educate staff on Pathway standards, quality initiatives, and professional development opportunities.
Assist in preparing documentation for the Pathway application, including narratives, outcome data, and survey coordination.
Promote nurse well-being by supporting initiatives that address physical and mental health, recognition, and work-life balance.
How This Role Supports Pathway to Excellence:
The Pathway to Excellence designation requires hospitals to demonstrate excellence across six standards: [*********************
Shared Decision-Making - Quality Nurses help facilitate nurse-led councils and shared governance.
Leadership - They collaborate with nurse leaders to promote transparency, accountability, and mentorship.
Safety - They lead initiatives to reduce harm and foster a respectful workplace.
Quality - They monitor outcomes and drive continuous improvement.
Well-Being - They support programs that promote nurse wellness and recognition.
Professional Development - They help create learning opportunities and career advancement pathways.
Requirements
Bachelor's degree in Nursing (BSN) required, Master's preferred
Minimum of 3-5 years of clinical experience in a hospital setting.
Experience in quality improvement, patient safety, or nursing excellence programs preferred.
Familiarity with ANCC Pathway to Excellence standards and survey process.
Strong analytical, communication, and project management skills.
Proficiency in data analysis tools and electronic health records.
Registered Nurse (RN) with active New York State licensure.
$47k-74k yearly est. 1d ago
West End Co-op Coordinator: RCP, Part Time, Days
Prisma Health 4.6
Greenville, SC jobs
Inspire health. Serve with compassion. Be the difference.
Serves as Volunteer Coordinator. Actively recruits volunteers for the many needs of the Co-op. Responsible for Business operations. Meets all documentation requirements for accounting record keeping for all Co-op expenses and revenue. Assist with patient therapy process. Collaborates with therapeutic team to coordinate with therapy needs of client. Responsible for tracking activities with Co-op associates, therapists, volunteers, patients and any customer service issues. Independently coordinates product development and research for the West End Co-op. Implements Product marketing strategy.
Accountabilities
As Coordinator, responsible for orientation process and mandatory safety updates for volunteers in the West End Co-op. Maintains current profiles on Volunteer members. Maintains current profiles on Volunteers. Arranges schedule for volunteer coverage. Assist in recruiting volunteers. Assigns, oversees and evaluates the work/care delivered by volunteers. Actively recruits volunteers for the many different needs of the department. Prepares reports of volunteer activities and volunteer hours of service. Arranges orientation and continuing education for all volunteers and arranges for specific training, based upon a patient specific need prior to making the assignment. 25%
Assists with patient therapy process. Customizes projects based upon patient's therapy needs. Assists patients and therapists with tasks they are performing in the West-end Co-op. Sets up Co-op task for use in therapy session by licensed therapist. Tracks activities with Co-op associates, therapists, volunteers, patients and any customer service issues. Uses listening skills that indicate understanding and promotes accurate interpretation of others' needs, concerns, motivation and feelings.15%
Product development and research: Independently coordinates product development and research for the West End Co-op. Conducts product search to meet needs of clients/customers. Develops proposals and alternatives for promotional items for clients. Assures items meet required specifications. Provides quotes and products for customers. Creates custom designs and artwork for promotional items. Manages office records and files. Handling the processing and distribution of mail. 15%
Product marketing strategy: Contributes in marketing strategy for the practice to include new avenues of community awareness of services and programs such as website enhancement, newsletters, jewelry shows, etc.. Actively promotes product sales at the West-end Co-op. Developing Marketing Strategy. Distributes flyers locally and internally for upcoming events and jewelry shows. Explains program and promotes business to the general public and employee customer base through the storefront and employee communications. Delivers product to customers. 15%
Designs and produces custom jewelry for clients. Designs and operates screen printing equipment. Bakes cookies. Maintains storefront, product displays and production workspaces of the co-op. Assists in woodworking and building projects at the Co-op. Maintains finished product inventory. 15%
Business operations: rendering credit card purchases and processes orders placed by customers. Catalogs promotional information from suppliers. Maintains a record of all invoices and purchase orders. Receives incoming calls, records and/or forwards messages, schedules meetings and appointments, responds to e-mails. Maintains high level of customer and vendor communication. Tracks upcoming events and appointments. Updates records for all required accounting documentation. Tracks sales and/or profit from events, jewelry show sales, promotional items and/or apparel sales. Assists in various internal and external promotional events throughout the community, working with other community agencies to promote the West End Co-op. 10%
Administrative support: recordkeeping functions, administrative detail and follow-up functions to assist the supervisor in meeting the needs of the facility. Ability to perform duties and responsibilities promptly and consistently with little direct supervision in planning and organizing of work. Deals discretely with sensitive, confidential information. 5%
Minimum Education
Associate's Degree in business, economics, psychology, behavioral health, health sciences, or related field
Minimum Experience
2 years of experience in business or related field
In lieu of the Above Minimum Requirements
New college graduates with concurrent business or health related experience
Work Shift
Day (United States of America)
Location
RCP West End Co-Op Building
Facility
1010 Roger C Peace Rehabilitation Hospital
Department
10107379 West End Co-Op
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
$28k-36k yearly est. 1d ago
Specialty Healthcare Coordinator
Pacific Dental Services 4.6
Huntington Beach, CA jobs
Now is the time to join Beach Dental Group and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!
$19.50 - $27.00/ Hourly
The primary role of the Specialty Healthcare Coordinator (SHC) is to partner with supported Specialists to help gain a financial commitment from the patient to start the diagnosed treatment. The SHC should demonstrate an understanding of financial options to support specialty case acceptance, educating patients on treatment choices, overcoming common patient objections, and proactively keeping Specialists schedules productive for smooth specialty days. The Specialty Healthcare Coordinator should support each patient in a consultative and educational manner while consistently supporting a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).
Responsibilities
* Models company culture, values, standards and best operational practices based on the We Believe Behavioral Framework
* Gain a financial commitment from the patient to start the treatment as diagnosed by the Specialist
* Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs
* Prioritization of Specialty coordination and consultation; Subject Matter Expert for treatment plans that include specialty treatment
* Proactive management of the Specialists' schedules to ensure that they are full, staggered, balanced, and productive with appropriate paperwork for treatment completed
* Acts as a liaison for the office and specialty teams; facilitates communication, schedule considerations, consultations, treatment plan changes, and subsequent patient care with scheduling follow up appointments with specialty, GP and hygiene
* Understand and utilize all available financial options to give patients choices to start dentistry that fits in their budget
* Professionally overcome common patient objections to starting treatment prior to the patient arriving for their specialty appointment
* Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment
* Active participant in daily morning huddles, monthly team meetings and any other meetings as required
* Thorough understanding of Specialty goals and metrics, including additional reports used for tracking key metrics and patient care
* Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
* Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care
* Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully
* Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
* Other duties and responsibilities as assigned
Qualifications
* High School Diploma or general education degree (GED)
* Travel might be required between offices
Preferred
* Prior course work or on-the-job training in the fields or dentistry, insurance, or business.
Knowledge/Skills/Abilities
* Knowledge of office practices, technology applications and patient insurances
* Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)
* Patient Advocate (flexible and adaptive; empathetic; passionate; ethical)
* Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)
* Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members
* Influencer (active listener/observer of behavior; creates a win/win need for change)
* Self-motivated, reliable individual capable of working independently as well as part of a team
* Ability to multi-task effectively without compromising the quality of the work
* Excellent interpersonal, oral and written communication skills
* Ability to handle and maintain extreme confidentially Patient records
* Organized, detail-oriented individual able to work in a fast-paced environment
Benefits
Medical, dental, and vision insurance
Paid time off
Tuition Reimbursement
401K
Paid time to volunteer in your local community
Compensation Information
$19.50-$27.00 / Hourly
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
$19.5-27 hourly 6d ago
Neuroscience Stroke Coordinator
Prime Healthcare 4.7
Lynwood, CA jobs
Responsibilities
The Neurosciences and Stroke Program Coordinator is fundamental to the development, implementation, and evaluation of the stroke program directed towards the provision of quality services for patients who are experiencing a stroke or neuro head trauma from a multi-disciplinary perspective throughout the continuum of care. This individual works collaboratively with the Stroke Program Medical, the Neuroendovascular physician and Neurosurgeons in a mutually supportive relationship which is essential to the success of the program.
The Neurosciences and Stroke Program Coordinator is an expert nurse who provides leadership for the organization of services and systems necessary for a collaborative approach to stroke and Neuro care. The Neurosciences and Stroke Program Coordinator will assume the day-to-day responsibilities of process and performance improvement activities as they relate to nursing, and ancillary personnel and assist in carrying out the same functions for all staff.
The Neurosciences and Stroke Program Coordinator plans, implements, and evaluates clinical programs to achieve high quality, patient-focused outcomes which advance patient and family care and nursing practice in stroke care.
The Neuroscience and Stroke Program Coordinator is responsible for the Stroke Program development, quality assessment, improvement and inter/intra disciplinary communications.
The Neurosciences and Stroke Program Coordinator will work collaboratively with all hospital and clinic personnel on shared system and performance improvement projects.
Qualifications
EDUCATION, EXPERIENCE, TRAINING
1. Bachelor of Science in Nursing or healthcare related field is preferred.
2. Current California state RN License required.
3. Five years clinical, service line and/or management experience in a multidisciplinary health care setting which includes a minimum of two years of inpatient experience preferred.
4. Knowledgeable on current State Laws and Regulations as applicable to facility and the Neurosciences and Stroke program.
$57k-70k yearly est. 2d ago
STERILE PROCESSING COORDINATOR
Methodist Hospitals Inc. 3.8
Merrillville, IN jobs
To be responsible for providing leadership to the sterile processing department staff to ensure that the operational performance and quality goals of the department are met. Oversees sterile processing technicians, data collection, decontamination, inspection, assembly, sterilization, high-level disinfection, distribution, and inventory management in the department. Prepares monthly schedule and daily shift assignments, assists with staff performance evaluations, orientation, training, and development of the departmental budget. Maintains consistency and a continuous workflow between the Operating Room and the Sterile Processing department. Ensures efficient, safe, and effective instrument and equipment availability, in accordance with regulatory requirements and Methodist Hospitals standards.
Responsibilities
PRINCIPAL DUTIES AND RESPONSIBILITIES(*Essential Functions)
Leads Sterile Processing staff and provides input for disciplinary measures, discharges, promotions and performance evaluations. Serves as liaison between surgery, cath/ep lab, nursing units, and other user departments and Sterile Processing Department staff. Ensures safe, efficient practices for decontamination, instrument assembly, wrapping and sterilization of all reprocessed instruments and distribution equipment. Coordinates with the Operating Room staff to prepare the OR suite for surgery by assisting in instrument and equipment preparation and removing unsterile instrumentation and scopes for the OR area. Ensures that required instrumentation has been sterilized and is available for the next day, call or weekend surgery cases. Operate and maintain all equipment utilized within the Sterile Processing Department and the knowledge of sterilization processes with the ability to instruct others as required. Knowledgeable of supplies, equipment, instrumentation and sterilization techniques. Communicates with the Operating Room staff prior to the cases to determine specific instrument and supply needs. Ensures supply needs are available and is able to resolve issues and/or offer alternatives. Transports sterilized instrumentation to the OR area as needed. Understands and utilizes principles of safety in the functioning of steam sterilizers, and washers. Follows recommended practice standards of AORN, AAMI, CDC, manufacturers, and hospital procedures. Accurately performs quality assurance testing for all methods of sterilization to assure sterilization of all equipment and supplies. Maintains records of sterilization monitoring in compliance with regulatory requirements and hospital policy and is responsible for creating and maintaining physician preference cards. Contributes to the achievement of organization and department goals through effective participation as a team member. Supports departmental initiatives to meet productivity standards and flexible staffing needs. Ensures optimal sterile processing performance, through quality control and quality assurance of all Sterile Processing activities and equipment. Develops and administers a comprehensive departmental orientation for new staff. Assures departmental standards of operation and policies are in compliance with regulatory and professional agencies. Manages the instrument inventory, related tracking and distribution processes to meet the Hospital and regulatory requirements. Monitors the activities related to the production and distribution of case carts. Establishes and maintains proper and continuous supply flow within the department and to other departments within the Hospital. Plans and directs the activities involved in the acquisition, decontamination, storage, assembly, cleaning and sterilization of medical, surgical and related supplies, materials and equipment utilized in the care and treatment of patients. Ensures department preventive maintenance, custodial and general area upkeep is current. Ensures all productivity and budgetary standards are met, and provides complete and timely reports and updates on activities and achievements. Performs all other duties as requested and assigned.
Qualifications
JOB SPECIFICATIONS(Minimum Requirements)
KNOWLEDGE, SKILLS, AND ABILITIES
* Appropriate knowledge to identify all instruments and their assembly that remain in CSR and those used by the Operating Room and other specialty areas.
* Working knowledge of proper care and handling of surgical instruments.
* Understands and verbalizes knowledge of instrument decontamination and sterilization processes.
* Requires ability to prioritize and coordinate complex daily activities.
* Intermediate computer skills required with aptitude for troubleshooting problems.
* Ability to work under pressure in a rapidly changing, high stress environment.
* Excellent communication skills.
EDUCATION
* High school graduation or GED equivalent is required.
* Certificate in Sterile Processing is preferred.
* Three (3) years of prior work experience with instrument processing and case cart preparation is preferred.
* Two (2) year Lead / Charge / Coordinator Experience in sterile processing and / or materials management and/ or operating room management is preferred.
* CSPDS, CSPDM, CHL, CHMMC, or CRCST certification is required within 6 months of employment in this position, in order to maintain employment.
*
STANDARDS OF BEHAVIORMeets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code.CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCEDemonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers.DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
$60k-114k yearly est. Auto-Apply 1d ago
Order Processing Coordinator (Temporary)
Atec Spine 4.4
Carlsbad, CA jobs
The Order ProcessingCoordinator (Temp) is responsible for processing pre and post surgery orders, credit memos and re-bills associated with customer orders. This position also assists in collecting all customer information needed to generate an invoice. This position supports compliance to applicable domestic and international regulatory medical device regulations such as Part 820, 1271, MDD 93/42/EEC, and ISO 13485:2003.
Essential Duties and Responsibilities
* Processes the average number of post surgery orders per day that meets the current department standards with 100% accuracy.
* Processes the average number of direct hospital orders per day that meets the current department standards with 100% accuracy.
* Processes the average number of CBM orders per day that meets the current department standards with 100% accuracy.
* Processes the average number of loose inventory orders per day that meets the current department standards with 100% accuracy.
* Processes the average number of credit memos and re-bills each day that meets the current department standard.
* Communicates with sales to obtain information required to complete a sales order and generate an invoice.
* Provides timely and accurate information to all customer requests.
* Generates reports from ERP system and distributes as appropriate on a weekly, monthly, and quarterly basis.
* Attends product training sessions and maintains ongoing product knowledge.
* Attends ACE Spine Course and passes exam with a score of 90% or higher.
* Communicates with internal departments and external customers as appropriate.
* Maintains regular and consistent attendance, including adherence to shift schedule
* Performs other duties as assigned.
$44k-67k yearly est. 27d ago
Trauma Program Process Improvement Coordinator
St. Charles Health System 4.6
Bend, OR jobs
TITLE: Trauma Program Process Improvement Coordinator - RN Bend Trauma Program Manager DEPARTMENT: Trauma Activation DATE LAST REVIEWED: September 2025 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value
OUR VALUES: Accountability, Caring and Teamwork
DEPARTMENT SUMMARY: The St. Charles Trauma Program offers extensive coverage from the Columbia River Gorge, east to Idaho and down into parts of Northern California. Our hospitals are affiliated with AirLink for emergency transportation. The SCHS serves nearly 2,500 trauma patients annually. Services include definitive trauma care for severely injured patients with 24/7 support from the AirLink & Life Flight Network Critical Care Transport helicopters and fixed-wing airplanes, as well as many ground ambulance agencies.
POSITION OVERVIEW: The Trauma Process Improvement (PI) Coordinator - RN will represent the St. Charles Bend Trauma Program and will build and strengthen relationships with state and regional agencies and medical facilities involved in the care of the trauma patient. Evaluates the care of the trauma patient via chart and data review and acts as liaison between Trauma Services and other departments within the SCHS such as ED, ICU, OR, and Pediatrics. Provides bidirectional communication, as well as loop closure on clinical, communication, or relationship issues by attending department, agency, and facility meetings and addressing specific problems as they are identified.
Responsible for co-implementing the St. Charles- Bend Trauma PI Plan, along with the Trauma Program Manager and Trauma Coordinator, following up on PI issues and documenting all loop closure in the Oregon Trauma Registry (OTR). The PI nurse will serve as a program liaison to the Trauma Registry staff and be responsible for writing and interpreting registry and quality reports, identifying trends and developing solutions to address problems with the quality of trauma patient care.
Serves as the primary contact for the St. Charles- Bend Trauma Registry when interacting with customers. Responsible for clinical data registry activities including case finding, abstracting and coding of clinical data in accordance with State, Federal, The Joint Commission (TJC), American College of Surgeons (ACS) and other Registry guidelines & requirements. Responsible for preparing and submitting hospital and patient data to the State and National Trauma Registries.
This position does not directly manage other caregivers, however, may be asked to review and provide feedback on the work of other caregivers.
ESSENTIAL FUNCTIONS AND DUTIES:
Serves as Trauma Program representative and primary contact for the Trauma Registry.
Performs chart review, participates in and evaluates trauma team performance, M&M case review, system and regional loop closure.
Works collaboratively with other departments to ensure proper event assessment, process improvement, and loop closure, and documents and evaluates the process.
Establishes systems working with clinical departments, as well as referring facilities to retrieve and review clinical data for abstraction.
Coordinates, obtains and verifies clinical information and data to support clinical quality performance measurement and improvement.
Compiles, collates and distributes accurate, complete, and easily interpreted monthly, quarterly and yearly reports.
Exports clinical data for State, Federal or other regulatory and accreditation programs. This includes but is not limited to: trauma data to the Oregon State Trauma Registry (as required by Oregon Law), and the National Trauma Data Bank.
Analyze Oregon Health Authority (OHA) and American College of Surgeons (ACS) Trauma Quality Improvement Program (TQIP) benchmark data and collaborates to identify specific clinical opportunities for improvement.
Collaborate with internal and external resources to perform QA, loop closure, and clinical education.
Integrates with hospital quality department by sharing data, participating in quality initiatives and ensures opportunities for confidential nursing case reviews.
Participates and is a member of relevant boards and committees which may include: Area Trauma Advisory Board (ATAB)/Regional EMS Advisory Board (REMSAB), OHA EMS Advisory Board (EMSAB), Regional health Preparedness (RHPP), ED, Trauma & Critical Care Committee, Trauma Management Committee, East Cascades EMS (ECEMS) Council, ED Provider and Staff Meetings.
Assists with coordination of program-related activities, meetings and conferences as necessary for accreditation, performance improvement and service line support.
Co-coordinates activities in preparation for both Oregon Health Authority and American College of Surgeons site visits in an effort to maintain Level II State of Oregon trauma designation and Level II ACS trauma verification.
Maintains a knowledge base regarding changes in abstracting and accreditation standards as it pertains to the Trauma Registry.
Attends relevant conferences and participates in continuing education opportunities that ensure the maintenance of a knowledge base that contributes to up-to-date, evidence-based standards of care, protocols and clinical practices.
Understands the Trauma Registry's role in the overall hospital structure as pertains to accreditations such as The American College of Surgeons and the State of Oregon.
Participates in creating intentional relationships and demonstrates focus attitudes and behaviors that enhance the care experience.
Maintains high visibility in the hospital, providing staff opportunities to interact with trauma during staff regular hours.
Develops cultural competence and provides appropriate care for patients and family members who belong to diverse cultural backgrounds.
Supports the vision, mission and values of the organization in all respects.
Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Provides and maintains a safe environment for caregivers, patients and guests.
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
May perform additional duties of similar complexity within the organization, as required or assigned.
EDUCATION:
Required: Registered Nurse in the State of Oregon, Bachelor of Science in Nursing (BSN).
Preferred: N/A
LICENSURE/CERTIFICATION/REGISTRATION:
Required: Current Oregon RN license.
Trauma Certified Registered Nurse (TCRN).
Trauma Nursing Core Course (TNCC).
AHA ACLS, PALS & BLS certifications.
Preferred: Advanced Trauma Care for Nurses (ATCN) instructor.
EXPERIENCE:
Required: Three (3) years Emergency Department nursing experience in a Level I or II Trauma Center.
Preferred: Trauma Process Improvement nursing experience within the last year. Experience with TQIP and the ACS verification process.
PERSONAL PROTECTIVE EQUIPMENT:
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
ADDITIONAL POSITION INFORMATION:
Skills:
General:
Must have excellent communication skills and ability to interact with a diverse population and professionally represent SCHS
Ability to effectively interact with all levels within SCHS and external customers/clients/potential employees
Strong teamwork and collaborative skills
Ability to multi-task and work independently
Attention to detail
Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions
Basic to intermediate ability and experience in computer applications, specifically electronic medical records system and MS Office
Position Specific:
Understanding and ability to operate in an Incident Command System and Critical Incident Debriefing
PHYSICAL REQUIREMENTS:
Continually (75% or more): Standing and walking, keyboard operation, use of clear and audible speaking voice and the ability to hear normal speech level.
Frequently (50%): Sitting, lifting/carrying/pushing or pulling 1-25 pounds.
Occasionally (25%): Bending, stooping/kneeling/crouching, reaching overhead, grasping/squeezing, ability to hear whispered speech level.
Rarely (10%): Climbing stairs.
Never (0%): Climbing ladder/stepstool, lifting/carrying/pushing or pulling 25-50 pounds, operation of a motor vehicle.
Exposure to Elemental Factors
Rarely (10%): Wet/slippery area, chemical solution.
Never (0%): Heat, cold, noise, dust, vibration, uneven surface.
Blood-Borne Pathogen (BBP)
Exposure Category Risk for Exposure to BBP
Schedule Weekly Hours:
40
Caregiver Type:
Regular
Shift:
First Shift (United States of America)
Is Exempt Position?
Yes
Job Family:
NON CONTRACT RN SPECIALIST
Scheduled Days of the Week:
Monday-Friday
Shift Start & End Time:
0600-1430
$59k-81k yearly est. Auto-Apply 9d ago
Sterile Processing Coordinator - Atrium Health University City, Full Time Days
Advocate Health and Hospitals Corporation 4.6
Charlotte, NC jobs
Department:
37719 Atrium Health University City - Sterile Processing Services
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Day Shift
Pay Range
$22.90 - $34.35
Essential Functions
Supervises and coordinates the organization and cleanliness of the department.
Monitors schedule and works with the manager to adjust staffing according to work volume and complexity.
Functions as a liaison to clinical managers of user departments.
Maintains supply inventory, making revisions to par levels as needed.
Reviews instrument trays, medication management, and exchanges medical equipment, carts and procedure trays as applicable.
Assists in utilizing customer feedback to identify and implement programs for improving services.
Assists the OR service coordinators with the acquisition of instruments and trays.
Maintains documentation process for loaner instrumentation delivery and removal.
Assists with updating and maintaining manufactures recommendations for cleaning, packaging, sterilization and storage of instruments and equipment.
Physical Requirements
Must be able to stand and walk for long periods of time. Requires bending, stooping, reaching, and stretching. Must be able to lift up to 40 pounds and be able to push and pull heavy loads. Acuity in vision and hearing. Dexterity in both hands and fingers. Intact sense of smell and touch. Must be able to work under pressure and perform repetitive motion tasks.
Education, Experience and Certifications
High school diploma or GED required. Current SPD certification required. Minimum 3 years central or sterile processing experience required. Supervisory experience in a healthcare setting preferred. Ability to read, write and comprehend English preferred.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
$22.9-34.4 hourly Auto-Apply 60d+ ago
Sterile Processing Coordinator - Ambulatory Surgery Center
Healthpartners 4.2
Shakopee, MN jobs
Park Nicollet is looking to hire a Sterile ProcessingCoordinator (SPD) to join our Ambulatory Surgery Center (ASC) teams! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.
Position Summary:
Be part of our Same Day Surgery Center Team in Maple Grove with occasional travel to other Same Day Surgery Center(s) as needed.
We are looking for team members to support our growing services, with opportunities to provide patient care in our Surgery Center(s). We have a fast-paced multi-specialty Surgical Center. Our team is looking for candidates with a positive outlook and ability to work well on a team.
Responsible and accountable for all functions of the Sterile Processing Department, under the guidance of the Operating Room Supervisor and Campus Manager.
The Sterile ProcessingCoordinatorcoordinates and facilitates the daily operations of the Sterile Processing Department. This role ensures consistent, high-quality, and compliant output by organizing, implementing, and monitoring processes related to instrument decontamination, high-level disinfection, assembly, sterilization, and sterile storage.
The coordinator provides hands-on leadership, support, and direction to SPD staff and maintains effective working relationships with the Sterile Processing Specialist, OR Materials Coordinator, and Purchasing. The role also fosters a collaborative and service-oriented partnership with OR staff and surgeons to support safe, efficient surgical care.
In coordination with the OR Supervisor and Sterile Processing Specialist, the coordinator facilitates onboarding and orientation of new hires. The coordinator models and enforces in collaboration with the OR Supervisor adherence to all departmental and regulatory standards. This individual collaborates with the OR Supervisor to promote a culture of continuous learning, teamwork, and service excellence. This individual is also responsible for the training, oversight, and orientation of SPD team members, temporary staff, students, and surgical services personnel. This individual will participate in interviewing, hiring, and annual performance evaluations.
The coordinator will perform all sterile processing tasks including decontamination, prep and pack, wrapping/containerization, sterilization, high-level disinfection, and distribution of instruments per IFU and departmental work standards, policies, and industry best practices. The coordinator will be responsible for maintaining accurate records and ensuring timely transport of items. This role will be required to effectively communicate with staff, peers, surgeons, and external/internal partners to ensure smooth operations. The coordinator will be responsible for maintaining a clean, organized, and well-stocked work area; ensures daily/monthly department maintenance. This role oversees proper functioning and routine maintenance of SPD equipment; and coordinating service contracts with Purchasing. This role supports hospital and clinic processing needs and performs additional duties as assigned.
Work Schedule:
1.0 FTE
Monday through Friday, primarily day shift.
Variable start times and shift lengths.
Rotating Opening/Closing Shifts
Float to other surgery center locations as needed.
Required Qualifications:
Associate degree from an accredited education institution.
Three years of sterile processing management experience.
Successful experience with process improvement projects in a collaborative environment. Certification Requirement: The candidate will present current certification from either CBSPD: C.S.P.D.T. or HSPA (formerly known as IAHCSMM): C.R.C.S.T. or 24 months from the date of hire.
This certification must be maintained for the duration of employment.
Park Nicollet team members who have been employed for 10 consecutive years prior to 2015 with no lapse in employment as Instrument Room Aide/Sterile Processing Department Technician (9AT) and/or Lead Sterile Processing Technician (116-030) will not be required to obtain certification.
Ability to work effectively with and integrate interests of various disciplines.
Excellent written and verbal communications skills.
Strong interpersonal skills to maintain effective relationships with customers and stakeholders.
Ability to effectively use computer systems technology to support department performance.
This position requires familiarity and compliance with matters of law, regulations and internal policies affecting the employment relationship, (including but not limited to FMLA, ADA, discrimination, and harassment laws).
$41k-55k yearly est. Auto-Apply 45d ago
Sterile Processing Coordinator - Ambulatory Surgery Center
Healthpartners 4.2
Shakopee, MN jobs
Park Nicollet is looking to hire a Sterile ProcessingCoordinator (SPD) to join our Ambulatory Surgery Center (ASC) teams! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.
Position Summary:
Be part of our Same Day Surgery Center Team in Maple Grove with occasional travel to other Same Day Surgery Center(s) as needed.
We are looking for team members to support our growing services, with opportunities to provide patient care in our Surgery Center(s). We have a fast-paced multi-specialty Surgical Center. Our team is looking for candidates with a positive outlook and ability to work well on a team.
Responsible and accountable for all functions of the Sterile Processing Department, under the guidance of the Operating Room Supervisor and Campus Manager.
The Sterile ProcessingCoordinatorcoordinates and facilitates the daily operations of the Sterile Processing Department. This role ensures consistent, high-quality, and compliant output by organizing, implementing, and monitoring processes related to instrument decontamination, high-level disinfection, assembly, sterilization, and sterile storage.
The coordinator provides hands-on leadership, support, and direction to SPD staff and maintains effective working relationships with the Sterile Processing Specialist, OR Materials Coordinator, and Purchasing. The role also fosters a collaborative and service-oriented partnership with OR staff and surgeons to support safe, efficient surgical care.
In coordination with the OR Supervisor and Sterile Processing Specialist, the coordinator facilitates onboarding and orientation of new hires. The coordinator models and enforces in collaboration with the OR Supervisor adherence to all departmental and regulatory standards. This individual collaborates with the OR Supervisor to promote a culture of continuous learning, teamwork, and service excellence. This individual is also responsible for the training, oversight, and orientation of SPD team members, temporary staff, students, and surgical services personnel. This individual will participate in interviewing, hiring, and annual performance evaluations.
The coordinator will perform all sterile processing tasks including decontamination, prep and pack, wrapping/containerization, sterilization, high-level disinfection, and distribution of instruments per IFU and departmental work standards, policies, and industry best practices. The coordinator will be responsible for maintaining accurate records and ensuring timely transport of items. This role will be required to effectively communicate with staff, peers, surgeons, and external/internal partners to ensure smooth operations. The coordinator will be responsible for maintaining a clean, organized, and well-stocked work area; ensures daily/monthly department maintenance. This role oversees proper functioning and routine maintenance of SPD equipment; and coordinating service contracts with Purchasing. This role supports hospital and clinic processing needs and performs additional duties as assigned.
Work Schedule:
* 1.0 FTE
* Monday through Friday, primarily day shift.
* Variable start times and shift lengths.
* Rotating Opening/Closing Shifts
* Float to other surgery center locations as needed.
Required Qualifications:
* Associate degree from an accredited education institution.
* Three years of sterile processing management experience.
* Successful experience with process improvement projects in a collaborative environment. Certification Requirement: The candidate will present current certification from either CBSPD: C.S.P.D.T. or HSPA (formerly known as IAHCSMM): C.R.C.S.T. or 24 months from the date of hire.
* This certification must be maintained for the duration of employment.
* Park Nicollet team members who have been employed for 10 consecutive years prior to 2015 with no lapse in employment as Instrument Room Aide/Sterile Processing Department Technician (9AT) and/or Lead Sterile Processing Technician (116-030) will not be required to obtain certification.
* Ability to work effectively with and integrate interests of various disciplines.
* Excellent written and verbal communications skills.
* Strong interpersonal skills to maintain effective relationships with customers and stakeholders.
* Ability to effectively use computer systems technology to support department performance.
* This position requires familiarity and compliance with matters of law, regulations and internal policies affecting the employment relationship, (including but not limited to FMLA, ADA, discrimination, and harassment laws).
$41k-55k yearly est. Auto-Apply 43d ago
Phlebotomist/Processing Coordinator
Compunet Clinical Laboratories 4.1
Centerville, OH jobs
Located at Miami Valley Hospital South (Centerville, OH) Full-Time Day Shift (5:30 AM - 2:00 PM) With Weekend and Holiday Rotation Responsible for coordinating, under the supervision of the lab support manager, the daily workflow of the support services at hospital based laboratories in the North Region (UVMC/MVHN) or the South Region (AMC/MVHS).
Responsibilities:
Coordinate and oversee daily workflow for assigned lab support areas (phlebotomy, specimen processing, and other designated areas).
Create and manage staff schedules; ensure daily coverage meets service needs and maintain vacation calendars.
Provide expert guidance to lab support staff while fostering teamwork and a positive work environment.
Collaborate with laboratory technologists and management to ensure safe, appropriate adherence to lab policies and procedures.
Load patient specimens onto laboratory instruments as trained and oriented by location.
Troubleshoot operational issues to maintain efficient laboratory support operations.
Assist with and facilitate orientation and training of new employees and students; maintain staff competency assessments in collections and specimen processing.
Perform all duties and responsibilities of a hospital phlebotomist/processor.
Complete additional clinical and administrative duties as assigned, including workload recording, advanced processing, supply and inventory management, scheduling, policy and procedure updates, and regulatory/accreditation preparation.
Ensure regulatory compliance for hospital laboratory operations and support approved hospital committee activities (e.g., Infection Control, Trauma, Patient Relations).
Qualifications:
High School completion/GED.
Minimum of 1 year of phlebotomy and/or processing experience.
Excellent communication and people skills.
Demonstrate core values of the organization.
Demonstrate positive client services and customer satisfaction skills and abilities.
Ability to multi-task- be able to maintain focus on several different tasks at the same. time, be able to keep on task with many interruptions.
Ability to work within specified deadlines and timetables.
Safety & Physical Demands:
Work in a high-noise hospital laboratory with exposure to biohazards and hazardous chemicals.
Perform repetitive physical tasks (blood collection, equipment transport), including bending, stooping, lifting up to 50 lbs, and walking 4-6 miles daily.
Sit, stand, and work at computer and laboratory workstations for extended periods with required visual acuity and manual dexterity.
Follow verbal and written instructions, maintain focus, accuracy, integrity, and remain calm under stress.
Meet respirator requirements (PAPR/N95), comply with PPE, safety, ergonomic, and health policies.
Complete required safety training and health evaluations; anticipate and address safety hazards.
$36k-52k yearly est. 10d ago
Clinical System Coordinator
Cancer Specialists LLC 4.3
Jacksonville, FL jobs
Cancer Specialists of North Florida
is recruiting for an experienced
Clinical Systems Coordinator
for our busy
Specialty Practice.
The Clinical Systems Coordinator is responsible for providing ongoing support for all clinical systems, and for serving as a liaison between Clinical Systems Manager and software vendors to promote development, implementation, and support. This position requires travel to all CSNF locations to provide training and support on all clinical systems including multiple EMRs, Practice Management and Patient Portal to new and existing physicians and staff. Developing new policies, assisting with evaluating and implementation processes and creating training manuals. Essential duties and responsibilities include the following:
$68k-100k yearly est. Auto-Apply 10d ago
Clinical System Coordinator
Cancer Specialists of North Florida 4.3
Jacksonville, FL jobs
Job Description
Cancer Specialists of North Florida
is recruiting for an experienced
Clinical Systems Coordinator
for our busy
Specialty Practice.
The Clinical Systems Coordinator is responsible for providing ongoing support for all clinical systems, and for serving as a liaison between Clinical Systems Manager and software vendors to promote development, implementation, and support. This position requires travel to all CSNF locations to provide training and support on all clinical systems including multiple EMRs, Practice Management and Patient Portal to new and existing physicians and staff. Developing new policies, assisting with evaluating and implementation processes and creating training manuals. Essential duties and responsibilities include the following:
Communicates closely with the Clinical Systems Manager, physicians, staff, and software vendors to ensure development and utilization of all clinical systems (Multiple EMRs, Practice Management, Patient Portal) is achieved.
Works directly with Clinical Systems Manager and software vendors developing software revisions and upgrades as needed.
Provides technical and operational support to physicians and staff to ensure efficient performance of all clinical systems.
Train new and existing physicians and staff on all clinical systems.
Assists in developing and updating training materials to ensure staff have access to the most current material.
Assists in developing policies and procedures pertaining to clinical systems activities.
Identifies the needs of physicians and staff and makes recommendations to assure optimal performance of all clinical systems.
Attend seminars on current clinical systems technology and support expansion to enhance clinical operations.
Comply with all federal and state laws and regulations; adheres to department policies and procedures.
All other duties as assigned by manager.
Full-time Position, Monday - Friday
Clinic Locations in Jacksonville, Fleming Island, Middleburg, Neptune Beach, Palm Coast and St. Augustine, FL
Education and Experience:
High School Diploma or Equivalent
Two to three years of medical office experience, preferably in an oncology setting
Compensation and Benefits:
Salary is commensurate with experience and qualifications
Cancer Specialists of North Florida is an "EEO Employer” and “Drug Free Workplace”
$68k-100k yearly est. 10d ago
Clinical System Coordinator
Cancer Specialists LLC 4.3
Jacksonville, FL jobs
Cancer Specialists of North Florida
is recruiting for an experienced
Clinical Systems Coordinator
for our busy
Specialty Practice.
The Clinical Systems Coordinator is responsible for providing ongoing support for all clinical systems, and for serving as a liaison between Clinical Systems Manager and software vendors to promote development, implementation, and support. This position requires travel to all CSNF locations to provide training and support on all clinical systems including multiple EMRs, Practice Management and Patient Portal to new and existing physicians and staff. Developing new policies, assisting with evaluating and implementation processes and creating training manuals. Essential duties and responsibilities include the following:
Communicates closely with the Clinical Systems Manager, physicians, staff, and software vendors to ensure development and utilization of all clinical systems (Multiple EMRs, Practice Management, Patient Portal) is achieved.
Works directly with Clinical Systems Manager and software vendors developing software revisions and upgrades as needed.
Provides technical and operational support to physicians and staff to ensure efficient performance of all clinical systems.
Train new and existing physicians and staff on all clinical systems.
Assists in developing and updating training materials to ensure staff have access to the most current material.
Assists in developing policies and procedures pertaining to clinical systems activities.
Identifies the needs of physicians and staff and makes recommendations to assure optimal performance of all clinical systems.
Attend seminars on current clinical systems technology and support expansion to enhance clinical operations.
Comply with all federal and state laws and regulations; adheres to department policies and procedures.
All other duties as assigned by manager.
Full-time Position, Monday - Friday
Clinic Locations in Jacksonville, Fleming Island, Middleburg, Neptune Beach, Palm Coast and St. Augustine, FL
Education and Experience:
High School Diploma or Equivalent
Two to three years of medical office experience, preferably in an oncology setting
Compensation and Benefits:
Salary is commensurate with experience and qualifications
Cancer Specialists of North Florida is an "EEO Employer” and “Drug Free Workplace”
$68k-100k yearly est. Auto-Apply 9d ago
EMS System Status Management Coordinator
Ambulnz 3.9
King of Prussia, PA jobs
Title: EMS System Status Management Coordinator
Pay Rate: $30.00 - $38.00 per hour, based on experience
Employment Type: Full time, overnight
Benefits: Medical, Dental, and Vision (with company contribution), Paid Time Off (PTO), Weekly pay, 401k, Night shift differential
About Ambulnz by DocGo: DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care.
Responsibilities:
Coordinate the daily operation of the regional EMS system
Answer incoming radio and phone calls from field units, conducts appropriate computerized searches or related services on behalf of field units or callers.
Records information obtained via telephone or radio in CAD or appropriate databases
Coordinates daily deployment of EMS units within the assigned program
Tracks EMS units logged in and available for calls; communicates with units to ensure optimal service delivery and availability for the next call. Confirms unit accountability in CAD
Follows the System Status Management posting plan
Monitors units time on task to ensure efficiency of service
Tracks in CAD; out-of-service time, fueling, pickups, supply restocking, vehicle issues, human factors or other status changes when applicable
Administer and facilitate inter-facility transfers
Monitors program for compliance with management goals and objectives
Conduct yourself in a courteous, helpful, and professional manner at all times when dealing with patients, co-workers, supervisors and/or the public
Receive, prioritize, and dispatch calls in CAD system
Provide top tier customer service to medical facilities, the public, and our EMTs
Gather and verify billing information including full patient demographics, insurance information, eligibility, and authorization required by insurance, medical necessity, and payers
Maintain professional demeanor in office and while on the phone with customers
Display knowledge of appropriate medical terminology and conditions
Excellent verbal communication skills.
Perform other duties as required/assigned.
Qualifications:
High school diploma or general education degree (GED)
Four (4) years of progressively responsible experience in administrative or technical support
EMT or EMD Certification required
Paramedic certification preferred
ACLS and PALS required for Paramedics
Ability to obtain unrestricted Bucks and Montgomery EMS Region Medical Command Status
National Incident Management Systems (NIMS) courses IS 100, 200, 700, 800
Valid Driver's License (minimum of 2 years) and acceptable driving record preferred
EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.
$30-38 hourly Auto-Apply 7d ago
System of Care Coordinator (Avery/McDowell/Wilkes Counties, NC)
Vaya Health 3.7
North Carolina jobs
LOCATION: Remote - must live in or near Avery, McDowell, or Wilkes County, North Carolina. The person in this role must live in North Carolina or within 40 miles of the NC border.
that requires community travel
.
GENERAL STATEMENT OF JOB
The System of Care Coordinator is responsible for community-based SOC advocacy and development, both with and for families of children and youth engaged in behavioral health services. The System of Care Coordinator works in three counties to develop, engage and support effective Community Collaboratives and work strategically with community leadership and all SOC stakeholders, at both state and local levels, to promote the expansion and sustainability of SOC values and practices.
ESSENTIAL JOB FUNCTIONS
Community Collaborative Development and Support:
The SOC Coordinator joins and actively participates on local Community Collaboratives. The SOC Coordinator, in collaboration with a Vaya Family Partner, ensures each Community Collaborative includes membership and active participation from all SOC stakeholders, including, but not limited to: children, youth, and families who have received or are receiving behavioral health services; child, youth, and family advocates and advocacy agencies; public and private behavioral health providers; government representatives (e.g., Department of Social Services; Department of Juvenile Justice; Health Department; County Commissioner); school district personnel; all other relevant child-serving agencies; and relevant representatives from Vaya departments (e.g., Complex Care Management; Provider Network). When gaps in representation are identified, the SOC Coordinator engages in active outreach and recruitment in the local community to ensure Community Collaboratives represent all facets of SOC.
In coordination with Community Collaboratives, the SOC Coordinator identifies child, youth, and family behavioral health needs and the services in place to meet the needs, establishing strategies to support the development and access of additional services as gaps and unmet needs are identified.
The SOC Coordinator links Community Collaboratives with technical assistance and training opportunities to build capacity for data-driven goal setting, decision-making, and ongoing evaluation.
In counties with no functioning Community Collaborative, the SOC Coordinator actively engages and recruits a diverse selection of SOC stakeholders, providing coaching and advocacy on SOC values and policies and best practices for Community Collaboratives. When initial membership is established, the SOC Coordinator works with Community Collaborative members to identify the group's mission, vision, values, and goals. The SOC Coordinator assumes a facilitation role for new Community Collaboratives until a leadership structure is established and implemented.
Collaboration and Advocacy with SOC Stakeholders and Local Leadership:
The SOC Coordinator collaborates with county SOC stakeholders to ensure fidelity to SOC Values:
The SOC Coordinator establishes regular communication with behavioral health providers in each county to ensure regular and timely utilization of a family-driven, youth-guided, person-centered approach in member and recipient services, in collaboration with Vaya Care Management, providing oversight and consultation as needs are identified.
The SOC Coordinator ensures consultation, training, and technical assistance with SOC stakeholders addresses, but is not limited to: collaborative goal setting to meet identified community needs; systemic changes in the behavioral health field; and best practices in mental health and substance use disorder treatment and recovery.
In collaboration with Vaya Health's training teams, the SOC Coordinator ensures Vaya staff, providers, and community members receive required SOC-related trainings, as well as requested trainings as-needed.
If applicable,
the SOC Coordinator works collaboratively with the SAMHSA System of Care Expansion and Sustainability grant team working in the SOC Coordinator's counties to support the grant project's goals and objectives.
Evaluation and Quality Improvement:
In collaboration with the Family Partner, the System of Care Coordinator takes a leadership role in the ongoing evaluation and quality improvement of SOC, including:
Through regular, active participation in Vaya's internal county “Huddles” as well as local Juvenile Crime Prevention Councils (JCPC), School Health Advisory Councils (SHAC), Local Interagency Coordinating Councils (LICC), regional and statewide School Mental Health Initiative committees, and other internal and external groups responsible for the regular review and evaluation of service access and provision, advocating with Vaya leadership, department representatives, and external SOC stakeholders to ensure the presence of accessible, equitable, timely, high-quality, evidence-based, effective behavioral health care for children, youth, and families.
Providing opportunities for family, youth, providers, and community members to share identified issues and concerns with Vaya leadership and other SOC stakeholders and advocating for plans to be developed and implemented to address identified concerns.
Developing, in collaboration with Community Collaboratives:
A data-driven information management strategy, inclusive of demographic information and other factors to ensure cultural appropriateness, that allows for ongoing tracking and evaluation of SOC goals and objectives.
A review system to evaluate performance measures on a regular basis.
A process to share data and evaluation measures with local SOC stakeholders as well as regional and state legislative bodies and policymakers.
A quality improvement process, with input from local SOC stakeholders, including family and youth, responsible for utilizing outcomes data to inform policy proposals and decision-making.
Maintaining accurate records and ensuring appropriate documentation of work, including tracking required data as determined by Vaya Health's System of Care team. Documentation may include, but is not limited to: Community Collaborative minutes and action items; Community Collaborative project's baseline and follow-up data; and data points required for the Department's semi-annual reports.
Collaboration with NC State Collaborative for Children, Youth, and Families and Department of Health and Human Services (DHHS) Division of Child and Family Well-Being:
In collaboration with the Family Partner, the System of Care Coordinator:
Ensures representation and active participation at the NC Collaborative's biweekly statewide SOC meetings and on each of the NC State Collaborative's subcommittees, sharing updates from local communities.
Attends monthly Breeze Calls to ensure ongoing information-sharing and consultation with the Department .
Meets all Department standards and requirements, including submitting Vaya SOC reports in accordance with the Department's expectations and timelines, supporting the Department's expectations for Community Collaboratives' project development and implementation, and participating in all scheduled conference calls, webinars, meetings, trainings, and conferences.
Professional Development: The System of Care Coordinator will receive the State SOC training curriculum and participate in appropriate professional development to support best practice in working with youth and families. The System of Care Coordinator will attend meetings and trainings conducted by Vaya and/or NC DMH/DD/SAS.
Other duties as assigned.
KNOWLEDGE OF JOB
Thorough knowledge of SOC core values and principals
Ability to work effectively and collaboratively with a wide range of family members, stakeholders, community leaders, government agencies, providers and other Vaya staff.
General knowledge of family cultures, dynamics and needs
Knowledge of Person-Centered Planning, resiliency-building, trauma-informed care, evidence-based practices and results-based accountability.
General knowledge of DSS, School, Health Department and other service agency protocols.
Knowledge and ability to create brochures, public awareness materials and presentations.
Must be able to maintain confidentiality and follow all agency policies and procedures.
Maintain a valid NC driver's license.
QUALIFICATIONS & EDUCATION REQUIREMENTS
A Bachelor's degree in a human services field and four years of experience working in or with child public serving systems
OR
A Master's Degree in a human services field and two years of experience working in or with child public serving systems
The System of Care Coordinator will complete System of Care: An Introduction to Child and Family Team - A Cross System Training from the Family's Perspective and other trainings required by NC DMH/DD/SAS
.
Licensure/Certification Required:
Within twelve (12) months of hire at Vaya Health, the SOC Coordinator will complete System of Care: An Introduction to Child and Family Team - A Cross System Training from the Family's Perspective and other trainings required by NC DMH/DD/SAS.
PHYSICAL REQUIREMENTS
Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading.
Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists and fingers.
Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time.
Mental concentration is required in all aspects of work.
RESIDENCY REQUIREMENTS: The person in this position is required to reside in North Carolina or within 40 miles of the NC border.
SALARY: Depending on qualifications & experience of candidate. This position is exempt and is not eligible for overtime compensation.
DEADLINE FOR APPLICATION: Open until filled
APPLY: Vaya Health accepts online applications in our Career Center, please visit ******************************************
Vaya Health is an equal opportunity employer.