Service Supervisor jobs at Synovus - 191 jobs

The SBA Credit Risk Team Lead is responsible for all underwriting activities related to new and existing credit transactions with moderate to higher complexity including client diligence, structuring, and the required analysis and preparation of the underwriting package. They will also manage a team, focused on SBA 7a lending. Responsibilities include, but are not limited to: Proactively communicates with Loan Officers and assigned Credit Portfolio Managers during the underwriting, approval and portfolio management processes. Review and circulate credit packages and modifications for approval. Ensure packages are updated as required by approvers. Underwrite complex new loan requests and modifications. Coordinate with the assigned Commercial Loan Officers, Loan Officer Assistants and Direct Reports all activities required to complete a credit package. Completes performance evaluations, reviews and approves timecards and all other manager related activities for his/her direct reports. Prepare effective packages for credit approval circulation and to present packages to the required level of credit authority. Obtain, and monitor various loan portfolio reports such as Maturing Loans, Past-Due Loans, Annual Reviews and proactively assist lenders with requisite action plans. Assure that credits are accurately risk rated and credits are properly monitored and reported. Adhere and comply with all requirements of Regulation B Adverse Action Procedures -- Florida Division. Create and maintain current BSA Information. Adhere and comply with all requirements of watch list and EDD procedures. Manage and track covenants, borrowing bases, A-R Ageing, etc. for their accounts. Assist in preparation of quarterly CLMR reports. Advise Lenders on all matters related to the Bank's Credit Policy and related Procedures/Forms. As time allows conduct annual site visits, attend loan closings and other tasks required to support assigned lenders. Required Skills: Knowledge of SBA 7a Underwriting Knowledge of credit underwriting, accounting and loan documentation with the ability to. Ability to effectively communicate credit concerns and formulate alternate loan structures to customers, business unit team leaders, department heads and senior management. Proficient computer skills using Microsoft Word, Excel and Outlook. Strong level of interpersonal and social skills needed to interact with loan officers, administrative staff and customers. Strong personal time management skills. Strong mathematical skills. Strong credit skills. Strong administrative skills. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions. Required Experience: High School Diploma or GED and a minimum of seven years of experience in a commercial lending environment in a credit-oriented and underwriting position. Bachelor's degree, completion of a formal credit training program, and prior supervisory experience is preferred. Full-time/Part-time Full-time FLSA Exempt Location(s). 405 N Westshore Blvd, Tampa, Florida 33609, United States 180 Fountain Pkwy N Suite 200, St Petersburg, Florida 33716, United States Total Rewards Summary We provide a comprehensive and competitive total rewards package including base salary determined by factors such as the role, relevant experience, skill set, and geographical location. Eligible positions may also be eligible to receive commission-based compensation and/or discretionary incentive compensation, which may be awarded as cash or forfeitable equity, recognizing individual performance and contributions. In addition to financial compensation, we offer a robust suite of benefits tailored to meet diverse employee needs based on eligibility criteria. These include comprehensive health care and insurance plans, retirement savings options, tuition and adoption reimbursement programs, paid time off, mental health support, and other valuable benefits programs. Further details regarding total compensation and benefits will be shared during the hiring process. Job Details Pay Range $110,600.00 - $195,700.00 / year Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions. undefined

Full time State: California City: West Hollywood Zip Code 90046 Total Base Pay Range $52,500.00 - $74,000.00 Creating a better way to live is the purpose that binds AvalonBay associates. At AvalonBay, every day is an opportunity to make a difference in someone's life. Whether it's helping someone choose one of our communities as their home, providing great service to our residents, or supporting our fel low associates, we are committed to creating an unforgettable experience as a great place to live - and work. The Role Are you ready to take the helm of an extraordinary leasing team and revolutionize the apartment living experience? At AvalonBay Communities, we don't just manage properties; we pioneer exceptional living experiences. If you're an accomplished property management professional with a passion for innovation and a vision for excellence, your next career move is here. AvalonBay Communities is searching for a Sales and Service Supervisor (Assistant Community Manager), a true industry leader who will spearhead our office operations, set new standards for quality, and ensure our residents experience nothing short of luxury living. Join us in redefining what it means to live in style and comfort - the future of apartment management starts here! The Sales and Service Supervisor (Assistant Community Manager) is responsible for assisting the Community Manager to maintain and execute an effective sales and marketing strategy, ensuring consistent and positive customer experiences, and helping to coach and train leasing consultants to achieve community goals. The Sales and Service Supervisor utilizes their leadership skills to create a better place to live and a top place to work. Additional responsibilities include but are not limited to: • Assist in determining community sales goals and help motivate and coach leasing consultants to achieve those goals • Lease apartment homes; manage and convert prospect leads presenting and educating residents and prospective residents on all community information • Address and resolve customer service concerns in a timely and professional manner; ensure a level of service that results in high customer loyalty and satisfaction • Assist in the development, implementation and/or monitoring of programs to maximize revenue, control expenses, and improve customer experience within the community. • Support residents during the move-in process, lease renewals, move-out process and resident transfers • Call or visit competitive market communities to update market survey and keep apprised of changing market conditions • Plan and execute resident activities and events to foster positive community connections • Follow all applicable AVB policies and procedures to ensure compliance with federal, state and local laws and regulations, particularly those related to fair housing You have... • 1-3 years of multifamily experience or related experience/education in a hotel, retail or restaurant environment. • 1 or more years of supervisory or training experience required • High school diploma or equivalency (GED) is required. Bachelor's degree preferred • Proficiency in using administrative software and Microsoft Office Suite How AvalonBay Supports You We know that our teams are the beating heart of our success and we're committed to showing our appreciation. We offer: Comprehensive benefits - health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (************************************ for information. Growth based on achievement and promotion from within. Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, ‘AvalonBay's Very Best' recognition program and others!). A 20% discount on our incredible apartment homes. A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement. Additional Info AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things. AvalonBay makes employment decisions without regard to a person's race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law. AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law. Applications will be accepted on an ongoing basis. AvalonBay does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation. Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application. For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (***********************************************************************

**Come join our amazing team and work in a hybrid role based out of our Westfield office!** **The Bankruptcy Customer Service Supervisor is responsible for supervising staff of Customer Service BK Specialists in the day-to-day operations of mortgage servicing call center. Responsible for the overall employee performance of assigned team as well as the quality and efficiency of the assigned processes. Conducts all activities in adherence to all applicable investor timelines and in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay for this position is $69,000/yr - $79,00.00/yr plus annual bonus.** **What you'll do:** + **Carries out supervisor responsibilities in accordance with the organization's policies, procedures, and applicable laws, including hiring and training employees; planning, assigning, and directing work; monitoring performance; rewarding and disciplining employees; addressing complaints; and resolving problems.** + **Ensure staff receive proper training to perform the job functions assigned to them.** + **Responsible for conducting interviews and providing recommendations to hire to Sr. department leaders.** + **Monitor and measure individual performance within the team(s) and provide feedback at minimum twice per month with the associate.** + **Handle escalated bankruptcy matters and work with attorney firms on litigated matters that require resolution.** + **Conduct regular monthly team meetings and weekly huddles to maintain communication across the department.** + **Identify process gaps within the bankruptcy processes and identify and implement solutions.** + **Manage any personal issues working with management and human resources.** + **Function as the subject matter expert on investor and regulatory requirement** + **Perform other duties and special projects assigned.** **What you'll need:** + **High school diploma or equivalent work experience.** + **Five (5+) plus years' experience in a bankruptcy role in the banking, finance or mortgage industry.** + **Three or more years in a lead or supervisory role in bankruptcy.** **Our Company:** Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: ************************** . **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. **Notice to all applicants: Carrington does not do interviews or make offers via text or chat.** \#LI-SY1 Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Director of Military Affairs - Army with extensive staff and leadership experience at a major military command or higher headquarters. The ideal candidate should possess in-depth knowledge of military leadership structures and installation functions, as well as Army active duty and Reserve Forces programs. This position requires the ability to work weekends and long hours, with at least 120 days of travel per year. Additionally, candidates should have 10 or more years of experience in military community engagement, program development, and advocacy. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Advises the planning, execution, and analysis of Military Affairs service strategies. Collaborates with executive management to establish strategic and operational frameworks and achieve business objectives. Provides consultation and execution support to USAA National Platform issues. Facilitates contact between internal and external partners to complete business agreements and assists with contract negotiations, proof of concepts, and return on investment contract surveys. Collaborates with Marketing and Corporate Affairs partners to ensure accuracy and appropriateness of content and imagery depicting or referencing members of the Armed Forces. Leads and initiates team training opportunities (e.g., New Product information, Marketing Campaign, Eligibility etc.) for Military Affairs Field team and USAA entities. Develops and implements internal Military Affairs processes, policies, and programs to support current and future opportunities. Monitors and evaluates the effectiveness of processes, policies, and programs, adjusting plans as necessary to achieve desired outcomes and address gaps. Facilitates access to Armed Forces installations through dialogue with appropriate levels of military leadership. Represents USAA at selected public events engaging the military community. Advises and trains senior management, new employees, and third-party vendors on military culture and relationship issues. Responsible for the coordination with the Military Affairs field team for trips to military installations. Implements standard processes and management routines to increase efficiency, reduce costs, and improve member experience. Travels regularly to field locations to support team members, assess operations, and maintain positive relationships with key partners. Builds and leads all aspects of a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience engaging the military community to include outreach and relationship building, program development and delivery, and community engagement and advocacy. 3 years of direct team lead or management experience required. 20 years of experience serving in the Armed Forces; attendance at the DOD Keystone Course (Enlisted) or Command and General Staff College (Officer). Proven track record of managing distributed teams and delivering measurable results in a fast-paced environment. Strong leadership, communication, and interpersonal skills Strong discernment, and ability to balance critical thinking with practical implementation skills. Analytical approach with the ability to interpret data and make data-driven decisions. Experience working with clients/customers to realize business issues and develop a strategy for the business's direction from the gathered insights. Demonstrated understanding of tactical, operational and planning, program development and project tracking, and an ability to build and understand business metrics. Possession of Military ID card required. What sets you apart: Military assignment serving in a senior military leadership position. Staff and leadership experience serving at a major military command or higher headquarters. Extensive knowledge of military leadership structure and military installation functions. Extensive knowledge of Army active-duty military, and Army Reserve Forces programs and services. Ability to work weekends in support of Army active-duty, and Army Reserve Force activities as necessary. Ability to work long hours and travel a minimum of 120 days per year to include extended overnight trips to include weekends. 10-years or more experience engaging the military community. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Department: Property Maintenance Employment Type: Full Time Reporting To: Director of Property Management Description At ACC, the Service Supervisor is critical to a property's facilities maintenance operations, ensuring work order execution while helping supervise and train the service team. In this role, you'll also help manage vendor relationships and maintain high standards for our residents to enjoy. The ideal candidate will have strong attention to detail and a commitment to safety and cleanliness. At ACC, there are always opportunities to gain new certifications, and grow in your facilities maintenance career - whether it is supporting nearby properties or on the job training. * Coordinate, help supervise, and train maintenance team, ensuring timely completion of work orders and maintenance tasks; support operations in the absence of supervisor. * Perform work order processes, including execution, system close-out, verification, and vendor coordination. * Assist in and help lead property turn process and coordinate with vendors for efficient execution. * § Assign and perform preventative maintenance work, contributing to the ongoing update of preventative maintenance plans. * § Conduct inspections of public areas and resident apartments to ensure ACC's facilities maintenance standards are met. * Ensure the safe operation, compliance, preventative maintenance, and training for all facilities equipment and systems, adhering to health, safety, and OSHA regulations. * § Communicate and assist with outside vendors, including escorting them on-site and helping managing vendor relationships; assist with contract management and vendor agreements. * § Conduct inventory assessments to ensure necessary tools and supplies are available. * Ensure property is utilizing national partnerships for vendor management to reduce expenses, and leverage market-wide vendor services for consistency and scalability with nearby properties. * Maintain clean and orderly shop, storage, and back-of house environment, ensuring all tools and supplies are organized. * Assist with coordinating with vendor services like snow removal, landscaping, etc. * Help order maintenance supplies and equipment for property needs, within budget; assist with processing invoices in a timely manner. * Maintain key control oversight, including key box access. * Other duties as assigned by supervisor. American Campus Culture Commitments * Our people are devoted to a culture of inclusion, diversity, and equality in the workplace and our communities. We are committed to intentionally executing an evolving set of goals specific to inclusion, diversity, and accountability, driven by empathetic leadership and embraced by all. * The core of American Campus culture involves everyone being fully invested in everything that we do down to picking up the smallest piece of trash. No matter their position or duration at any given property, everyone picks up trash because we take pride in our community. * Serve as an American Campus representative and liaison in all interactions. * Certain activities involved in this position may be photographed and/or video and audio recorded for quality control and/or training purposes. Compliance with the Photo, Video and Voice Recording Policy is a condition of employment. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the minimum knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: * HVAC certification preferred * CPO certification preferred - if applicable * 2 years' proven experience in residential facilities maintenance Benefits & Perks * Benefits: * Dental * Vision * 401(k) with Employer Matching * Medical & Dependent Care Flexible Spending Accounts (FSA) * Life Insurance * Sick Leave * Paid Time Off * Paid Pregnancy & Childbirth Leave * Paid Paternity Leave * Health Insurance * Health Savings Account (HSA) with Employer Matching * Short-Term & Long-Term Disability * Perks: * Preferred Membership Pricing at Local & National Companies * CoreGiving Volunteer Days * Referral Program * Charity Matching Program

At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. Mortgage Servicing SupervisorACCOUNTABILITY STATEMENT Supervises the daily operations of the mortgage loan servicing staff tasked with the various processes associated with servicing first mortgages, equity loans, and mobile home loans to ensure loans are serviced in accordance with VyStar policies/procedures, secondary market requirements, private mortgage insurance company requirements, and state/federal regulations. Must demonstrate proficiency in federal and state regulations pertinent to all aspects of mortgage loan servicing activities. Staffs, trains, supervises evaluates and develops employees. ESSENTIAL JOB FUNCTIONS Supervises general mortgage servicing and mortgage document retention staff related functions consistent with VyStar Credit Union policies and procedures, secondary market guidelines, and state/federal regulations Monitors daily work assignments and timeliness of completion of same to ensure all production deadlines are adhered to. Schedules and assigns work to improve productivity as needed. Makes mortgage loan servicing decisions as authorized by policy and in conjunction with secondary market, private mortgage insurance and federal/state regulations. Ensures staff receives pertinent training to complete all job-related skills and soft skills to support employee growth and development. Completes and administers monthly benchmark review and on-on-one's timely for employee mentoring and coaching opportunities. Completes and administers annual evaluations for general mortgage servicing staff within credit union timelines. Handles escalated member calls related to mortgage servicing activities. Monitors inbound and outbound mortgage servicing calls for quality assurance. Reviews mortgage servicers queue productivity, follow-up exceptions, daily performance activity, employee attendance and punctuality. Monitors all servicing related reporting from the credit union core servicing system and customized reports to ensure they are worked in a complete, timely and accurate manner. Ensures reports are worked within mortgage management defined timelines and that any issues noted are addressed and resolved promptly. Works with servicing staff to ensure desktop and published credit union procedures reflect current practices and are periodically reviewed to guide employees on performing their daily tasks in a productive and efficient manner. Promotes technological enhancements that will allow the servicing related tasks and responsibilities to be completed in an accurate, timely and efficient manner. Promotes a positive and cohesive environment across all units operating within the Mortgage Servicing Department and throughout the credit union. Cross-sells other credit union services. Consistently adheres to VyStar core values and Code of Ethics and acts in accordance with those values. Performs the activities and projects as assigned and requested by the Mortgage Servicing Manager, and/or Vice President Mortgage Servicing. Assumes duties of Mortgage Loss Mitigation Supervisor and/or Mortgage Servicing Manager in the event of absence within the scope of authority assigned. Identify and make recommendations to Mortgage Servicing Manager and/or Vice President Mortgage Servicing regarding process improvements, quality service and increased efficiencies Performs other duties as assigned All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors and to provide support and feedback to employees assigned to the servicing unit to consistently practice and demonstrate VyStar Excellence behaviors in performing the duties and responsibilities of their position. Expected VyStar behaviors are defined as: Focus Focus your full attention by carefully listening to and observing your client or member. Connect Consistently be friendly and approachable demonstrate you care. Understand Listen empathetically and ask questions (70%/30%) Counsel Recommend solutions based on your client's or member's needs and objectives. Advance Ensure that member's expectations are exceeded. Verify follow-up action. QUALIFICATIONS EXPERIENCE Incumbent must have a minimum of six years experience in a financial or lending institution with direct member contact in mortgage servicing for conventional, equity, and mobile home loans. EDUCATION The minimum formal education required is completion of high school. Undergraduate and/or graduate degrees in management, business, finance or accounting are preferred but not required for this position. A minimum of two years experience in a leadership or supervisory position is required or attained level of Mortgage Servicer III. Specialized classes in mortgage servicing, accounting, economics or related fields are preferred. Continuing education via local conferences and workshops is required for updates on federal regulations and secondary market requirements. Must be knowledgeable of the state/federal regulations governing mortgage servicing. The incumbent must be well versed in secondary market servicing guidelines specific to the servicing of mortgage loans KNOWLEDGE, SKILLS, & ABILITIES Incumbent must have a minimum of six years experience in a financial or lending institution with direct member contact in mortgage servicing for conventional, equity, and mobile home loans. Incumbent must be well versed in servicing requirements for secondary market guidelines, private mortgage insurance company requirements, state/federal regulations and credit union policies/procedures related to mortgage loan servicing activities. Knowledge of federal and state regulations related to mortgage loan servicing such as Fair Credit Reporting Act, Escrow Regulations, Truth in Lending Act, Real Estate Settlement Procedures Act and Flood Regulations. Applicant must have positive, well-developed communication skills, both written and oral, be detail oriented, have good organizational and active listening skills, the ability to work in a fast-paced environment and proven ability to work with others. Proven ability to work under stress and in a heavy workload environment. Must have professional conduct and appearance and be self-motivated. Must work under the philosophy of “people helping people” and be able to communicate with members and legal council at all levels. Incumbent must demonstrate the qualities of a self-starter and one who follows through on all job duties. Must understand basic functions of a PC and be proficient in the use of a financial calculator and copier. Machines used in the performance of this position include PC, printer, multi-function equipment, phone equipment and building alarm system. Familiarity with the operation of building equipment and machines operated by the department employees is considered beneficial in problem solving. Demonstrated ability and working knowledge of all Microsoft Office applications is required DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources

Must Have Technical/Functional Skills * Proficiency in English * Excellent communication skills, handling customers and matching the pace * Understanding of EUC role, Filed services * Must have a good experience in Image Management * Expertise with System Center Configuration Manager (SCCM) components, Operating System Deployment (OSD/MDT), Software Distribution & Hardware/Software Inventories. * Expertise in maintaining and troubleshooting the Windows (client and server) operating system. * Strong knowledge of Windows10 (client) operating systems. * Good knowledge on Service Now, MS Office, Remote Support, Mobility, Antivirus, Engineering Services. * Experience with managing iOS, Windows & Android devices in a Global environment. Process knowledge on ITIL Roles & Responsibilities * Must have a good experience in Image Management * Expertise with System Center Configuration Manager (SCCM) components, Operating System Deployment (OSD/MDT), Software Distribution & Hardware/Software Inventories. * Expertise in maintaining and troubleshooting the Windows (client and server) operating system. * Strong knowledge of Windows10 (client) operating systems. * Good knowledge on Service Now, MS Office, Remote Support, Mobility, Antivirus, Engineering Services. * Experience with managing iOS, Windows & Android devices in a Global environment. Process knowledge on ITIL Base Salary Range: $90,000 - $110,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. Preferred Office Locations: San Francisco, New York, Nashville, Chicago, Dallas RSM is looking for an experienced Director to join our Financial Due Diligence team within our Transaction Advisory Services (TAS) practice with a focus within our Healthcare industry team. In this dynamic role, you will work with our nationally award-winning Mergers and Acquisitions (M&A) Advisory practice servicing both corporate and private equity clients. Our wholistic M&A group services include assisting our clients with readiness and diligence services pre-close all the way through transaction integration and execution. Our Transaction Advisory Services team is comprised of seasoned, expert, nationally acclaimed and knowledgeable professionals providing buy-side and sell-side financial, technology, and operational diligence services and advice. Responsibilities: * TAS Directors will lead and manage multiple challenging financial due diligence engagements and participate in transactions related to the acquisitions and divestitures by private equity investor groups and strategic corporate buyers and sellers. * Develop and deliver quality planning approaches with timely and responsive services and work products that meet and/or exceed client expectations. * Utilize proven business development skills to build upon transaction advisory services work. * Identify business opportunities and enhance go-to-market strategies. * Lead teams to generate a vision, establish direction and motivate members, create an atmosphere of trust, leverage diverse views, and coach staff. Required Qualifications: * A bachelor's degree, ideally with a major in accounting or finance * Approximately 10 years of related work experience: with at least 5 years experience in financial due diligence * Successful track record of building and growing a Transaction Advisory Service Practice * Big Four or similar consulting background * Experience servicing private equity groups (PEG) * Experience with developing and supervising staff both on engagements and in their career * Demonstrates thorough knowledge and/or a proven track record of success with operating in a professional services firm or large consultancy At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $151,200 - $304,200 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. Valuation Services Director We are looking to hire a Director of Business Valuation to be part of our Valuation Team. We offer the opportunity to work on a wide variety of challenging projects that will provide exposure to financial analysis, business and financial modeling and forecasting, and valuations focusing on financial reporting and tax reporting. These services are provided to assist clients with mergers, acquisitions; venture financing and public offerings (IPOs); taxation planning and compliance; financial reporting; and strategic planning. We also support assurance and tax clients pursuant to their valuation needs. Overall Responsibilities: Establish and maintain an effective sales and marketing process in the Valuation practice area including the following items. Specific growth goals will be established and incorporated in key goals Maintaining an established referral network Networking with peers in other geographic markets and in other areas of assurance, tax and business consulting Contributing thought leadership in practice area Primary advisor to clients/manage BV engagement team members Manager/Oversee/Train/develop other BV valuation professionals Specific Responsibilities: Develop and maintain strong relationships with centers of influence and professionals Effectively manage overall client relationships to exceed client satisfaction Manage the fundamentals (i.e. realization, utilization, leverage, accounts, receivable, and expenses) Be a thought leader Mentor, coach and train staff Successfully integrate strategy of the firm Heighten the RSM brand by demonstrating thought leadership and embracing the RSM marketing campaign and programs supported by the firm Promote cross selling and integrating of service line of business and more Basic Qualifications: Education: Bachelor's Degree in a Finance or Accounting preferred; MBA or other Master's a plus Professional Certifications: ABV/CPA, ASA or CFA Experience valuing intangible assets, stock compensation, and investment positions Experience with valuations for gift & estate, charitable contributions, transfer pricing Experience with public and global clients, private equity, and demonstrated industry expertise Practice development and management, marketing and thought leadership as it relates to complex financial instruments Successful candidate will have experience in managing client relationships and leveraging them to sell Firm solutions Ability to exceed client expectations in a sophisticated large consulting or accounting firm environment. Experience with a "Big 4" or national consulting firm providing valuation services including valuation for financial reporting and tax reporting Demonstrated ability to develop business and a productive referral network 8+ years in Management/Leadership/Supervisory experience Database experience with Capital IQ, Pitchbook, etc. Proficiency with Microsoft Excel, Word, and PowerPoint Flexibility to travel to clients and other RSM offices Demonstrated ability to work independently to gather facts, organize data, analyze financial statements and other financial data, and identify relevant issues At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $134,000 - $269,000 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

Job Description You're legendary. We're hiring. Let's talk! Apply today for an opportunity to join one of North America's top insurance premium financing companies. Since 1977, our company has grown to more than 500 Associates and 30 locations across the United States, Puerto Rico, and Canada. Every day, we work to deliver on our Corporate Mission Statement: “To be the market leader by delivering innovative financial and technology solutions to help our Customers, partners, and investors achieve their goals.” How do we do that? By empowering and encouraging our Associates to provide products and legendary Customer service unparalleled in our industry. For Our Associates At the office: Based on your location, we offer parking and commuter benefits programs to help make your commute a little easier. Getting started: We offer a comprehensive paid training program that will make you feel prepared and excited about your role. Staying healthy: Our wellness program, LiveWell, combined with our Employee Assistance Program (for when you need confidential support), help you keep an eye on short and long-term goals and any bumps that pop up along the way. We are also proud to offer subsidies to support your health and fitness goals by providing gym membership subsidies. Preparing for your future: Imperial PFS offers a 401(k) with a company match Company culture: Our Associates are the foundation of our company and we want you to enjoy working here! With company lunches, corporate outings, and even the occasional ice cream truck, you never know what will pop up to make your day. Peace of mind: Our insurance benefits include medical, prescription, dental, voluntary vision, voluntary life/dependent life, group term life, and AD&D. JOB SUMMARY: This role will manage a variety of customer service functions, including processing incoming correspondence, maintaining policy records, acknowledgements, and fulfilling service requests-both in paper and electronic formats. Oversee a team responsible for servicing incoming calls from both external and internal customers, ensuring that all inquiries are handled with professionalism and efficiency. Monitoring and coordinating the daily activities of the department to ensure that all work is completed in alignment with company standards and Policy & Procedures. The manager will also be expected to identify, research, and resolve customer questions and complaints, particularly those that are more complex and have been escalated from other team members. While having the authority to make decisions on routine matters, more intricate issues will be deferred to the assigned manager. KEY RESPONSIBILITIES: Lead and coordinate the daily activities of the assigned team. Estimate volume levels and arrange workflow accordingly to ensure completion of assigned work. Proactively anticipate issues and communicate internally with Manager. Performance management of team; including monitoring, coaching, training, annual reviews, time-off, etc. Handle any escalations and compliant/conflict resolutions Negotiate Late Fee waiver requests and waive Late Fees within approval levels. Review/approve hold/promise requests within authority levels by analyzing insured payment history and agency production or forward with recommendation to additional management. Maintain knowledge of IPFS's Policies and Procedures to ensure compliance. Develop and maintain knowledge of IPFS systems (internal and customer facing) including the ability to effectively communicate the applicable features and benefits and train both Associates and Customers on their use. Proactively anticipate issues and communicate internally with Management, Customers and Sales Executives as appropriate Work with assigned manager to ensure team members acquire the appropriate support and training to comply with company practices Other duties as assigned REQUIRED SKILLS: Knowledge of Imperial PFS's Best Practices Knowledge of premium finance business and/ or insurance operations Previous supervisory or leadership experience Experience in a high-volume call center Excellent oral and written communication skills Team oriented Conflict Resolution Ability to provide coaching, mentoring, and direction to assigned staff Attention to detail and accuracy EDUCATION QUALIFICATIONS: College Graduate #IPFSUS

Job Summary CompanyXpedxLocationAtlanta, GA 30318Job TypeFull TimeEmployeeYears of Experience5+ to 7 YearsEducation LevelBachelor's DegreeCareer LevelManager (Manager/Supervisor of Staff) Customer Service Supervisor About the Job Job Responsibilities · Ensures that the Customer Service team uses proper telephone etiquette and techniques to answer customer calls in a timely, polite and professional manner. · Maximize team productivity to meet established goals (key metric). Includes support of established eCommerce goals and integration of eCommerce into daily operations. · Coach, counsel, and discipline employees as necessary. Responsible for conducting verbal and written performance appraisals in a timely and appropriate manner. · Responsible for the growth and development of department personnel. · Work closely with customer service reps to ensure timely order entry, confirmation and delivery status of orders. · Oversee daily department workflow to maintain a consistent rhythm and best utilize time. · Promote time management during “crunch” times. · Resolve service issues. Work effectively with other departments and divisions to communicate and implement new procedures. · Direct the use of xpedx computer based systems to maximize productivity. · Assist in achieving department performance measurements and scorecards. · Implement IP/xpedx policies and procedures according to company guidelines for assigned areas of responsibility. · Knowledgeable of safety work practices and assures all duties are performed in a safe manner. Support division safety committee. Participate in regular safety meetings; complete and review safety incident reports as necessary; recommend changes to assist in maintaining a safe working environment. · Oversee training of new customer service representatives. · Prioritize efforts of customer service representatives to ensure all orders are processed to meet service expectations. · Assist in the recruitment and selection of new hires within the department. · Work with other team leaders and management to ensure consistent customer service within established guidelines. · Assist management to establish performance goals and conduct regular one-on-one meeting and annual performance review with employees in conjunction with management. · Monitor Cisco call center software to ensure team is managing call flow appropriately · Manage department vacation calendar · Performs other duties as assigned.

What does it mean to be a Customer Service Manager with GLS? The Customer Service Manager is responsible for the management of all aspects of their assigned team. This position will manage and execute programs, policies, and systems to improve customer experience and business processes. In addition, this position will be responsible for hiring, training, developing, and motivating a team to achieve business goals and ensure compliance with policies. How will you drive value within the organization as a Customer Service Manager? Oversee an assigned segment of Operations activities to monitor performance, manage overall quality and customer experience, and continuously drive process improvement Directly supervise employees, including: Exercise management authority concerning staffing, performance evaluations, and terminations. Review and approve employee time sheets and requests for time off. Motivate team members to ensure individual goals are met on a daily, weekly, monthly, and annual basis. Conduct monthly coaching sessions with team members based on scorecard results, phone monitoring, and side by side floor observations Review, analyze, and interpret reports to gauge team performance and develop collections call operations strategies for improvement Conduct team meetings and continuous training sessions with respective team or the department Support the development and maintenance of departmental operating procedures, including ensuring compliance with regulatory agencies, and communicate changes to team members as needed Apply policies, procedures, and guidelines appropriately and exercise sound judgment to ensure consistency and compliance with company policies and regulatory agencies Handle escalated calls and disputes and maintain professional phone etiquette skills Foster a collaborative culture that facilitates the achievement of business plan objectives by working closely with other associates, vendors, and members of management Set departmental goals and develop and maintain a daily employee work schedule that effectively meets the needs of the business unit and company Outsourcing managers will perform on-site visits to vendor locations to share best practices, communicate policy/process changes, participate in associate training, and conduct quality assurance and compliance reviews Run daily reports to optimize workflow efficiency; ensure team meets service level expectations of internal and external customers Reconcile vendor invoicing and submit for timely payment Maintain electronic records and files Perform additional assignments as required by the needs of the company or as directed by management What should you already know to be successful as a Customer Service Manager? Minimum of Bachelor's degree required. Minimum of three (3) years' experience in a supervisory or leadership position in loss prevention or a related field preferred Minimum of three (3) years' experience in a supervisory or leadership position in Operations or a related field preferred Experience with consumer lending/auto financing preferred Excellent sales/negotiations skills with an ability to think quickly in a dynamic environment to overcome objections Intrinsically motivated with demonstrated ability to take initiative, identify needs, make recommendations for improvement, see recommendations through implementation, and evaluate improvements for effectiveness Excellent interpersonal skills: friendly and tactful with the ability to influence others, effectively manage conflict, exercise sound judgment, effectively manage highly sensitive and confidential information, interact at all levels within the organization, and build cross-functional partnerships across the business Team player that can adapt in a fast pace and changing environment Strong verbal and written communication skills Employment Requirements: Significant portions of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity Remain in a stationary position up to 100% of the workday Constantly operate a computer and other standard office equipment Job functions involve sedentary to light physical effort. Physical demands range from sitting, walking, standing, or pushing or pulling materials. Work may involve exerting up to 10 pounds of force to lift, carry, push, pull, or move objects Be able to perform activities such as: viewing a computer terminal, extensive reading, bending, and kneeling Schedule: This position is full-time This is an exempt level position whereby business need will dictate the exact work schedule which should be expected to vary at times. Generally, the days and hours of work are Monday through Saturday, 8:00am-8:00pm. A typical schedule includes one shift per week until 8pm and every fourth Saturday until 12pm. Regular, predictable attendance is required, including overtime hours as business demands dictate Evening and weekend work may be required as job duties demand Must be able to travel domestically and internationally each month as necessary

At LendingPoint, we believe that everyone deserves to feel the power of possibilities. As an online fintech company, we've created advanced consumer, small business, and merchant point-of-sale lending solutions to unlock access to affordable loans and empower those working to build their financial potential. By creating technology that sees your potential, we're driving a better lending and borrowing experience by finding more reasons to say “yes.” More than just a job, LendingPoint is an exciting career choice where you'll bring your expertise and experience to a talented team focused on providing an exceptional customer experience. Are we speaking about you? Then keep reading. JOB SUMMARY: Responsible for managing customer service department to achieve customer service objectives by contributing customer service information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change. ESSENTIAL JOB FUNCTIONS: Meet customer service department and financial objectives. Ensure customer payments are processed correctly and on time. Maintain or improve, if needed, customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes. Manage customer service department/employees: Set daily goals and objectives; communicate the expectations and work with customer service supervisors to ensure goals and objectives are met. Equitably distribute customer cases among customer service representatives. Participate in the interview and candidate selection process to fill open customer service employee requisitions. Monitor and evaluate employee performance; provide training, coaching, and feedback in a constructive manner, when necessary; document all discussions and actions appropriately. Ensure that customer service representatives have the tools and/or resources necessary to perform their jobs. Set and maintain high customer service standards: Monitor calls to ensure customer satisfaction and compliance using designated system. Resolve customer escalations or service issues beyond representative/supervisor's capability/authority. Audit cases when necessary Create and submit department progress reports to appropriate management using designated system. Review daily statistics, look for discrepancies, study and evaluate information to improve customer quality using designated system. Communicate with appropriate internal teams (e.g. TQM) and implement provided solutions, if needed. Update knowledge by participating in educational opportunities including knowledge regarding software used for customer service (e.g. Salesforce, Cloud Lending, RingCentral, and Loan Hero Update portal) Must be able to work a flexible schedule. MINIMUM QUALIFICATIONS: High school diploma or equivalent required, Bachelor's degree in a related field of study preferred. 1-2 years' experience managing employees. 3-5 years' experience in a customer support role. Working knowledge of Salesforce, preferred. Proficient in MS Office Suite Ability to easily establish rapport and credibility with a variety of customers, coworkers, management, etc. Results-oriented approach Excellent organizational and leadership skills

Job DescriptionCAS Supervisor/Manager As an Accounting Supervisor at HLB Gross Collins, you will play a crucial role in overseeing the day-to-day accounting operations and ensuring accuracy and compliance with regulatory standards. The ideal candidate will possess strong leadership skills, extensive knowledge of accounting principles, and a commitment to delivering high-quality service to our clients. Essential Functions Complete and manage the month-end and year-end close processes, including bookkeeping processes, reconciliations, accruals, adjustments and financial statement preparation for dedicated clients. Review monthly bookkeeping & financial statements from team members and coach them for learning and development Coordinate and collaborate with other departments, including tax and audit, to facilitate timely and accurate reporting. Provide fractional CFO/Controller services as needed Monthly and/or Quarterly financial advisory meetings with clients Assist in the preparation of budgets, forecasts, and financial analysis to support strategic decision-making. Support senior management in special projects and initiatives as needed. Comfortable using and learning software applications for client needs Participate in industry segment meetings and marketing Mentor and implement training for CAS Team Monthly meeting with direct reports to review billable budget vs. actual, realization and goals Qualifications: Bachelor's degree in Accounting, Finance, or related field required; CPA preferred. 5-7 years of progressive experience in accounting, with at least 2 years in a supervisory role. Strong understanding of accounting principles, practices, and regulations. Proficiency in accounting software and Microsoft Excel; experience with QuickBooks Online preferred. Excellent leadership and interpersonal skills, with the ability to effectively manage and motivate a team. Detail-oriented with strong analytical and problem-solving abilities. Ability to prioritize tasks and meet deadlines in a fast-paced environment. Excellent communication skills, both verbal and written. Commitment to maintaining confidentiality and integrity in handling sensitive financial information. Ability to adapt to change and willingness to embrace new technologies and methodologies. Powered by JazzHR ry BGdbc8S0

CAS Supervisor/Manager As an Accounting Supervisor at HLB Gross Collins, you will play a crucial role in overseeing the day-to-day accounting operations and ensuring accuracy and compliance with regulatory standards. The ideal candidate will possess strong leadership skills, extensive knowledge of accounting principles, and a commitment to delivering high-quality service to our clients. Essential Functions Complete and manage the month-end and year-end close processes, including bookkeeping processes, reconciliations, accruals, adjustments and financial statement preparation for dedicated clients. Review monthly bookkeeping & financial statements from team members and coach them for learning and development Coordinate and collaborate with other departments, including tax and audit, to facilitate timely and accurate reporting. Provide fractional CFO/Controller services as needed Monthly and/or Quarterly financial advisory meetings with clients Assist in the preparation of budgets, forecasts, and financial analysis to support strategic decision-making. Support senior management in special projects and initiatives as needed. Comfortable using and learning software applications for client needs Participate in industry segment meetings and marketing Mentor and implement training for CAS Team Monthly meeting with direct reports to review billable budget vs. actual, realization and goals Qualifications: Bachelor's degree in Accounting, Finance, or related field required; CPA preferred. 5-7 years of progressive experience in accounting, with at least 2 years in a supervisory role. Strong understanding of accounting principles, practices, and regulations. Proficiency in accounting software and Microsoft Excel; experience with QuickBooks Online preferred. Excellent leadership and interpersonal skills, with the ability to effectively manage and motivate a team. Detail-oriented with strong analytical and problem-solving abilities. Ability to prioritize tasks and meet deadlines in a fast-paced environment. Excellent communication skills, both verbal and written. Commitment to maintaining confidentiality and integrity in handling sensitive financial information. Ability to adapt to change and willingness to embrace new technologies and methodologies.

Job Description Call Center Supervisor The Call Center Supervisor assists in trainings, evaluates and monitors on-the-job performance of staff responsible for third party collections. The Collections Supervisor also ensures that the Collectors are meeting production goals and complying with company standards as well as federal collection laws. Principle Responsibilities as applicable Effectively manage and supervise group of 12-18 telephone representatives Past and current ability to train, coach and develop company training materials Monitor floor activity and both outbound and inbound calls to assist employees/ customers The ability to diffuse and take over escalated calls while demonstrating the ability to find amicable resolutions with the customer The ability to effectively prioritize tasks and responsibilities for both themselves and their collection team Knowledge and understanding of all Federal, State, Local laws and regulatory requirements in the collection industry Ensure and monitor that company policies, procedures, quality and compliance are being applied. Ability to effectively communicate expectations, consequences as directed by management Other duties assigned by management Principle Objectives and Expectations Effective written and verbal communication skills Independent problem solving analysis and decision-making skills Great attention to detail and accuracy Ability to maintain confidentiality Proficient knowledge of relevant computer programs such as MS office Posses a high level of professionalism Must be punctual and dependable Experience Previous collections management experience is required Minimum HS diploma or equivalent

The Call Center Supervisor assists in trainings, evaluates and monitors on-the-job performance of staff responsible for third party collections. The Collections Supervisor also ensures that the Collectors are meeting production goals and complying with company standards as well as federal collection laws. Principle Responsibilities as applicable Effectively manage and supervise group of 12-18 telephone representatives Past and current ability to train, coach and develop company training materials Monitor floor activity and both outbound and inbound calls to assist employees/ customers The ability to diffuse and take over escalated calls while demonstrating the ability to find amicable resolutions with the customer The ability to effectively prioritize tasks and responsibilities for both themselves and their collection team Knowledge and understanding of all Federal, State, Local laws and regulatory requirements in the collection industry Ensure and monitor that company policies, procedures, quality and compliance are being applied. Ability to effectively communicate expectations, consequences as directed by management Other duties assigned by management Principle Objectives and Expectations Effective written and verbal communication skills Independent problem solving analysis and decision-making skills Great attention to detail and accuracy Ability to maintain confidentiality Proficient knowledge of relevant computer programs such as MS office Posses a high level of professionalism Must be punctual and dependable Experience Previous collections management experience is required Minimum HS diploma or equivalent

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Established in 1980, Berkowitz Pollack Brant (BPB) is a certified public accounting firm with offices in Miami, Ft. Lauderdale, Boca Raton, West Palm Beach, and New York City. With more than 400 accountants, tax specialists and consultants, we are one of the largest accounting firms in South Florida and one of the top 100 firms in the United States We are an Equal Opportunity Employer, committed to providing career opportunities to firm members of all races, genders, sexual orientations and beliefs. Job Descriptions We are seeking a seasoned Tax professional to join our team as the Director of Tax Services. This is a unique opportunity for an experienced International Tax Director who has a comprehensive understanding of the Tax Cuts and Jobs Act of 2017 and its impact on international tax laws and regulations. Expertise in GILTI, FDII, and other provisions related to U.S. taxation, along with familiarity with updated international reporting forms (including 5471), is essential. A historical knowledge of sub-part F, foreign disclosure requirements, and cross-border business and family structuring is highly desirable. Responsibilities: Provide expert research and consultation on tax-efficient structuring of inbound and outbound international transactions. Utilize tax treaties effectively, plan offshore investment activities, and design repatriation programs to minimize U.S. and foreign income taxes for our U.S.-based multinational clients. Facilitate clients' understanding of international tax developments and their implications. Maintain strong client relations and cross-sell services within your client group. Collaborate closely with partners, managers, and staff to integrate practice development skills into a cohesive team approach. Manage, develop, train, and mentor staff on tax projects, assessing performance for engagement and year-end reviews. Maintain active communication with clients to manage expectations, ensure satisfaction, meet deadlines, and lead change efforts effectively. Serve as a business advisor to clients, making recommendations on business and process improvements. Stay informed regarding tax changes and issues that could affect clients by attending regular professional development and training sessions. Qualifications: A minimum of eight (8) years of progressive tax consulting experience. Bachelor's degree in accounting and CPA certification. Advanced degrees such as a master's in taxation, LLM in Taxation, or JD are highly valued. Experience with a large public accounting firm or large law firm. In-depth knowledge of inbound and outbound taxation, international, estate, and gift tax planning, and foreign trust issues (including foreign grantor and non-grantor trusts). Skills: Excellent analytical, technical, and tax accounting/technology skills with proficiency in US GAAP and tax compliance and consulting. Experience in inbound and outbound transaction consulting, multinational corporation taxation, transfer pricing, and foreign tax credit utilization is a plus. Leadership: Proven experience in training and developing staff. What We Offer: A competitive and equitable workplace. Professional development and career growth opportunities. A diverse and inclusive culture. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Supervises and coordinates the day-to-day activities of the Personal Banker line for one or more bank branches. Manages Personal Banker schedules and branch schedules ensuring continuous coverage of PB functions established schedules for their direct reports. Ensures Personal Banker compliance with bank policies, procedures, regulations and operational guidelines. Works closely with branch management to communicate key information to the branch team regarding changes to bank policies, procedures, products and services. Leads the Personal Banker line in cross-selling, referrals and new business efforts in support of branch referral goals. Has a dotted-line reporting relationship to the Regional Operations Manager and accountable for proper compliance with branch operations. May serve as a mentor to less experienced Branch Operations Supervisors, supervise float team members, or manage special projects as requested. Serves as back-up to Relationship Banker as needed. Note: In Nexus/Novus branches, this position does not directly supervise Personal Bankers but will provide operational oversight to team members and work closely with the Retail Market Manager on leadership of the team. Job Duties and Responsibilities * Supervises and organizes daily operations of the Transaction line, manages zone scheduling, and oversees staffing to maintain adequate coverage for Personal Bankers and branch activities. Additionally, the position entails serving as a resource for Personal Bankers, offering guidance on intricate transactions, and reviewing/approving overrides when necessary. * Supports Personal Bankers in creating positive customer interactions through proactive greetings and outstanding personalized service, while ensuring accurate and efficient execution of customer transactions. * Responsible for lobby leadership by offering essential coaching, and facilitating seamless customer transfers are key components that embody, uphold, and take ownership of the Branch Transformation expectations. These actions ensure optimal service delivery and create a warm and welcoming environment for our customers. * Oversees team member coaching, development, and performance while effectively communicating updates on bank policies, procedures, and products. Ensures Personal Bankers receive proper training, adhere to compliance standards, and possess a thorough understanding of bank regulations, policies, products and services. * Adheres to Branch Operations Standards, policies and procedures and regulatory guidelines to protect against risk. Maintains a high level of awareness to recognize and report suspected fraud. Follows the business code of conduct including reporting known or suspected violations to the appropriate Company authority in a timely fashion. Completes compliance and other assigned training on time. * Remains up-to-date, and ensures Personal Bankers remain up-to-date, regarding branch security policies and procedures. Assists with branch open and close procedures. Maintains alarm codes, alarm function, cameras, cash controls and other open and close activities. * Supervises and educates team members on conducting the quarterly Branch Management Operations checklist, ensuring thorough discussion, review, and completion in alignment with policies, procedures, and standards. Addresses areas that need improvement with individual or through a branch action plan. Works closely with branch and operations management to ensure the branch operational integrity. Ensures ethical practices are followed in all activities related to the branch including operations, customer treatment and referral activities. * Assists customers with inquiries and provides issue resolution in a professional and composed manner. Escalates issues to branch management as required. Ensures each customer is thanked for their business and is treated as a valued Synovus customer. * Listens carefully to customers to understand their financial priorities, promoting the bank's products and services and referring customers to bank partners in support of individual and branch referral goals. Serves as Relationship Banker as needed. * Drives referral performance on the Personal Banker line ensuring Personal Bankers achieve performance and referral goals. Models sales activity for Personal Bankers by consistently meeting or exceeding referral goals. Tracks all referral activity using the Sales Management system. * Participates in daily kick-off and huddle activities, weekly sales meetings, and sales and training activities. Champions products as assigned and shares specific product information and sales tips. Performs proactive outreach to customers and prospects during sales campaigns and promotions. * Maintains established levels of cash in the vault and determines items that need to be ordered and/or shipped. Supplies and verifies cash to and from customers, Personal Bankers, and other branches. Prepares, verifies and ships coin and currency to corporate customers and the Federal Reserve Bank. Maintains daily log of shipments to and from the branches and prepares monthly currency transactions report. * Serves as the Personal Banker Insight Branch Administrator including updating user profiles, assigning authority, and performing other Personal Banker Insight Administration tasks as required. * Serves as branch leader regarding customer satisfaction surveys. Monitors branch trend reporting and partners with other branch leadership to address service concerns resulting from these trends. * Models Synovus' culture and values in everyday interactions with team members, customers and business partners. Effectively communicates with leadership and coworkers to promote a positive and collaborative team environment. * Leads branch team in absence of Retail Market Manager or Lead Relationship Banker. * Proactively engages with the Regional Operations Manager. Communicates operational policy/procedure changes or reminders through in person meetings or emails. Accountable for implementation of operational procedures and branch tasks. * Demonstrates professionalism in appearance, punctuality, and behavior. Maintains a clean, organized work area. * Manages the annual performance management and merit processes for direct and indirect reports. Coaches and develops team members and builds a work environment where team members are engaged and feel a positive sense of achievement about their role in the company. Works closely with Human Resources regarding employee relations, compensation, training, posting and filling vacant positions and other Human Resources related matters. * Performs other related duties as required. The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Synovus is an Equal Opportunity Employer committed to fostering an inclusive work environment. Minimum Education: * High school diploma or equivalent. Minimum Experience: * Two (2) years of Personal Banker experience; * OR One (1) year of experience as a Personal Banker Supervisor or as a Branch Manager with Personal Banker duties; * OR Two (2) years of supervisory experience that includes one (1) year of Personal Banker experience; * OR a Bachelor's degree and one (1) year of Personal Banker experience." Required Knowledge, Skills, & Abilities: * Knowledge of bank branch operational functions, systems, policies and procedures * Understanding and knowledge of bank compliance rules and regulations * Strong interpersonal and customer service skills with ability to quickly establish rapport with customers * Strong listening skills and a positive communicator * Account reconciliation skills * Careful attention to detail with ability to manage time and multi-task * Proficiency using Microsoft Office software products. Preferred Knowledge, Skills, & Abilities: * Bachelor's degree