Service Supervisor jobs at Synovus

Full time State: California City: West Hollywood Zip Code 90046 Total Base Pay Range $52,500.00 - $74,000.00 Creating a better way to live is the purpose that binds AvalonBay associates. At AvalonBay, every day is an opportunity to make a difference in someone's life. Whether it's helping someone choose one of our communities as their home, providing great service to our residents, or supporting our fel low associates, we are committed to creating an unforgettable experience as a great place to live - and work. The Role Are you ready to take the helm of an extraordinary leasing team and revolutionize the apartment living experience? At AvalonBay Communities, we don't just manage properties; we pioneer exceptional living experiences. If you're an accomplished property management professional with a passion for innovation and a vision for excellence, your next career move is here. AvalonBay Communities is searching for a Sales and Service Supervisor (Assistant Community Manager), a true industry leader who will spearhead our office operations, set new standards for quality, and ensure our residents experience nothing short of luxury living. Join us in redefining what it means to live in style and comfort - the future of apartment management starts here! The Sales and Service Supervisor (Assistant Community Manager) is responsible for assisting the Community Manager to maintain and execute an effective sales and marketing strategy, ensuring consistent and positive customer experiences, and helping to coach and train leasing consultants to achieve community goals. The Sales and Service Supervisor utilizes their leadership skills to create a better place to live and a top place to work. Additional responsibilities include but are not limited to: • Assist in determining community sales goals and help motivate and coach leasing consultants to achieve those goals • Lease apartment homes; manage and convert prospect leads presenting and educating residents and prospective residents on all community information • Address and resolve customer service concerns in a timely and professional manner; ensure a level of service that results in high customer loyalty and satisfaction • Assist in the development, implementation and/or monitoring of programs to maximize revenue, control expenses, and improve customer experience within the community. • Support residents during the move-in process, lease renewals, move-out process and resident transfers • Call or visit competitive market communities to update market survey and keep apprised of changing market conditions • Plan and execute resident activities and events to foster positive community connections • Follow all applicable AVB policies and procedures to ensure compliance with federal, state and local laws and regulations, particularly those related to fair housing You have... • 1-3 years of multifamily experience or related experience/education in a hotel, retail or restaurant environment. • 1 or more years of supervisory or training experience required • High school diploma or equivalency (GED) is required. Bachelor's degree preferred • Proficiency in using administrative software and Microsoft Office Suite How AvalonBay Supports You We know that our teams are the beating heart of our success and we're committed to showing our appreciation. We offer: Comprehensive benefits - health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (************************************ for information. Growth based on achievement and promotion from within. Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, ‘AvalonBay's Very Best' recognition program and others!). A 20% discount on our incredible apartment homes. A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement. Additional Info AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things. AvalonBay makes employment decisions without regard to a person's race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law. AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law. Applications will be accepted on an ongoing basis. AvalonBay does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation. Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application. For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (***********************************************************************

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. This position is responsible for managing an Enterprise Support Services team for the location(s) assigned. This individual is responsible for directing and coordinating Location Services (i.e. facilities and office operations), and Administrative Services (i.e. client service support) solution sets in the assigned location. This includes the overall building environment, appearance and safety of employees and building(s) occupied within the assigned geography to ensure that it remains in good working condition, the general operations of the workspace to include upkeep of equipment, supplies, and delivery of the associated support services. This individual will work closely with a Location Services Manager or Manager Lead, Administrative Services, and other ESS and firm leadership on identifying process improvement opportunities and efficiencies for Location Services and will provide quality and consistent support throughout the firm in accordance with RSM policies. This position may also be an advisor and idea generator in the creation and evolution of processes, value-add ESS support items, and internal and external client service support items in multiple formats as ESS continues to evolve Manage ongoing day to day ESS projects and tasks within a specific location(s) ensuring quality of work product and efficient and consistent support and service This includes working with ESS leaders, operational leaders, and key stakeholders to define and manage goals, schedules, resources, equipment, supplies, and other deliverables that support the business and taking appropriate steps to ensure support and service is provided in a timely and efficient manner Responsible for managing a small location(s) ESS team, including providing supervision, guidance, development, and training as well as monitoring volume and distribution of workflow for efficiency and quality of work. Coordinate with Location Services Manager to manage volume and resources on a day-to-day basis. Monitor schedules to ensure resources are utilized effectively; reviewing available resources and facilitating necessary adjustments are aligned with experience, expertise, specializations, and business priority. Serve as escalation point of contact for service requests related to support, supplies, equipment, or other business needs, and communications with internal clients for assigned location(s). Participate in projects, tasks, and maintain stakeholder relationships to assure business needs are met. Ensures projects are delivered on time, and various risk / issues are recognized, ensuring quality and consistent service and support Supports operational leadership with projects including best practices, process definition, and collaboration with stakeholders to assure business needs are met and projects are delivered on time Works closely with various Internal Client Service teams to manage project risks/issues and ensure the teams are compliant with the various documentation and signoffs Recognizes and determines the appropriate corrective action to ensure projects are delivered on time and within budget and scope. Escalate to Location Services Manager Lead or Director, as appropriate Maintains project documentation to identify, evaluate, plan, monitor, and follow-up on active projects Begin to build strong relationships with leadership within the location(s), ICS and ESS to ensure constant alignment between the needs of the business and the needs of ESS, and our clients, both internal and external • Provides input on resource forecasting to Location Services Manager or Manager Lead; may assist with interviewing, selecting, orientation and onboarding, and training of team members at certain levels Communicates priorities as defined by firm, location, and Enterprise Support Services leadership. • Contributes to automation and process improvement through technology, reporting and data analysis Executes on best practices and process improvements to ensure effective and consistent services that contribute to the success of the firm Cultivates a culture of growth and fosters an inclusive environment to ensure employee engagement and retention Provides input on the development of training as appropriate. Provides effective leadership, serving as a career advisor to small number of ESS team members • Provides supervision, guidance, development, and training Communicates performance expectations including annual performance descriptor & provides ongoing feedback on performance, recognition, employee counseling reports and/or discipline including termination, creating career growth opportunities and employee development plans Other duties as assigned EDUCATION • Associates degree or equivalent experience TECHNICAL/SOFT SKILLS (Required) • Ability to communicate both verbally and in writing with diverse audiences Intermediate to Advanced Microsoft Office skills • Strong grammar and proofreading knowledge and experience Ability to prepare charts, graphics and tables, etc. Ability to manage multiple tasks Demonstrated ability to apply technical/procedures requirements of the position based on knowledge and experience within specialization. Strong organization, time management skills, and attention to detail Demonstrated ability to impact and influence a diverse population Ability to manage workflow and expectations with team members, as well as provide guidance/training as needed EXPERIENCE 3-5 years relevant experience in a related field or area 2+ years supervisory experience or other experience in similar capacity Demonstrated experience managing multiple projects LEADERSHIP SKILLS (Required) Ability to respond positively to changing circumstances, serve as a model of the change Demonstrated ability to attract, lead, motivate and retain a team, including providing guidance and feedback Work collaboratively with peer group to provide support across the enterprise particularly during peak times PREFERRED REQUIREMENTS • Bachelor's Degree • Advanced Microsoft Office Skills At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $66,100 - $110,000 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

Department: Property Maintenance Employment Type: Full Time Reporting To: Director of Property Management Description At ACC, the Service Supervisor is critical to a property's facilities maintenance operations, ensuring work order execution while helping supervise and train the service team. In this role, you'll also help manage vendor relationships and maintain high standards for our residents to enjoy. The ideal candidate will have strong attention to detail and a commitment to safety and cleanliness. At ACC, there are always opportunities to gain new certifications, and grow in your facilities maintenance career - whether it is supporting nearby properties or on the job training. * Coordinate, help supervise, and train maintenance team, ensuring timely completion of work orders and maintenance tasks; support operations in the absence of supervisor. * Perform work order processes, including execution, system close-out, verification, and vendor coordination. * Assist in and help lead property turn process and coordinate with vendors for efficient execution. * § Assign and perform preventative maintenance work, contributing to the ongoing update of preventative maintenance plans. * § Conduct inspections of public areas and resident apartments to ensure ACC's facilities maintenance standards are met. * Ensure the safe operation, compliance, preventative maintenance, and training for all facilities equipment and systems, adhering to health, safety, and OSHA regulations. * § Communicate and assist with outside vendors, including escorting them on-site and helping managing vendor relationships; assist with contract management and vendor agreements. * § Conduct inventory assessments to ensure necessary tools and supplies are available. * Ensure property is utilizing national partnerships for vendor management to reduce expenses, and leverage market-wide vendor services for consistency and scalability with nearby properties. * Maintain clean and orderly shop, storage, and back-of house environment, ensuring all tools and supplies are organized. * Assist with coordinating with vendor services like snow removal, landscaping, etc. * Help order maintenance supplies and equipment for property needs, within budget; assist with processing invoices in a timely manner. * Maintain key control oversight, including key box access. * Other duties as assigned by supervisor. American Campus Culture Commitments * Our people are devoted to a culture of inclusion, diversity, and equality in the workplace and our communities. We are committed to intentionally executing an evolving set of goals specific to inclusion, diversity, and accountability, driven by empathetic leadership and embraced by all. * The core of American Campus culture involves everyone being fully invested in everything that we do down to picking up the smallest piece of trash. No matter their position or duration at any given property, everyone picks up trash because we take pride in our community. * Serve as an American Campus representative and liaison in all interactions. * Certain activities involved in this position may be photographed and/or video and audio recorded for quality control and/or training purposes. Compliance with the Photo, Video and Voice Recording Policy is a condition of employment. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the minimum knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: * HVAC certification preferred * CPO certification preferred - if applicable * 2 years' proven experience in residential facilities maintenance Benefits & Perks * Benefits: * Dental * Vision * 401(k) with Employer Matching * Medical & Dependent Care Flexible Spending Accounts (FSA) * Life Insurance * Sick Leave * Paid Time Off * Paid Pregnancy & Childbirth Leave * Paid Paternity Leave * Health Insurance * Health Savings Account (HSA) with Employer Matching * Short-Term & Long-Term Disability * Perks: * Preferred Membership Pricing at Local & National Companies * CoreGiving Volunteer Days * Referral Program * Charity Matching Program

At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. Mortgage Servicing SupervisorACCOUNTABILITY STATEMENT Supervises the daily operations of the mortgage loan servicing staff tasked with the various processes associated with servicing first mortgages, equity loans, and mobile home loans to ensure loans are serviced in accordance with VyStar policies/procedures, secondary market requirements, private mortgage insurance company requirements, and state/federal regulations. Must demonstrate proficiency in federal and state regulations pertinent to all aspects of mortgage loan servicing activities. Staffs, trains, supervises evaluates and develops employees. ESSENTIAL JOB FUNCTIONS Supervises general mortgage servicing and mortgage document retention staff related functions consistent with VyStar Credit Union policies and procedures, secondary market guidelines, and state/federal regulations Monitors daily work assignments and timeliness of completion of same to ensure all production deadlines are adhered to. Schedules and assigns work to improve productivity as needed. Makes mortgage loan servicing decisions as authorized by policy and in conjunction with secondary market, private mortgage insurance and federal/state regulations. Ensures staff receives pertinent training to complete all job-related skills and soft skills to support employee growth and development. Completes and administers monthly benchmark review and on-on-one's timely for employee mentoring and coaching opportunities. Completes and administers annual evaluations for general mortgage servicing staff within credit union timelines. Handles escalated member calls related to mortgage servicing activities. Monitors inbound and outbound mortgage servicing calls for quality assurance. Reviews mortgage servicers queue productivity, follow-up exceptions, daily performance activity, employee attendance and punctuality. Monitors all servicing related reporting from the credit union core servicing system and customized reports to ensure they are worked in a complete, timely and accurate manner. Ensures reports are worked within mortgage management defined timelines and that any issues noted are addressed and resolved promptly. Works with servicing staff to ensure desktop and published credit union procedures reflect current practices and are periodically reviewed to guide employees on performing their daily tasks in a productive and efficient manner. Promotes technological enhancements that will allow the servicing related tasks and responsibilities to be completed in an accurate, timely and efficient manner. Promotes a positive and cohesive environment across all units operating within the Mortgage Servicing Department and throughout the credit union. Cross-sells other credit union services. Consistently adheres to VyStar core values and Code of Ethics and acts in accordance with those values. Performs the activities and projects as assigned and requested by the Mortgage Servicing Manager, and/or Vice President Mortgage Servicing. Assumes duties of Mortgage Loss Mitigation Supervisor and/or Mortgage Servicing Manager in the event of absence within the scope of authority assigned. Identify and make recommendations to Mortgage Servicing Manager and/or Vice President Mortgage Servicing regarding process improvements, quality service and increased efficiencies Performs other duties as assigned All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors and to provide support and feedback to employees assigned to the servicing unit to consistently practice and demonstrate VyStar Excellence behaviors in performing the duties and responsibilities of their position. Expected VyStar behaviors are defined as: Focus Focus your full attention by carefully listening to and observing your client or member. Connect Consistently be friendly and approachable demonstrate you care. Understand Listen empathetically and ask questions (70%/30%) Counsel Recommend solutions based on your client's or member's needs and objectives. Advance Ensure that member's expectations are exceeded. Verify follow-up action. QUALIFICATIONS EXPERIENCE Incumbent must have a minimum of six years experience in a financial or lending institution with direct member contact in mortgage servicing for conventional, equity, and mobile home loans. EDUCATION The minimum formal education required is completion of high school. Undergraduate and/or graduate degrees in management, business, finance or accounting are preferred but not required for this position. A minimum of two years experience in a leadership or supervisory position is required or attained level of Mortgage Servicer III. Specialized classes in mortgage servicing, accounting, economics or related fields are preferred. Continuing education via local conferences and workshops is required for updates on federal regulations and secondary market requirements. Must be knowledgeable of the state/federal regulations governing mortgage servicing. The incumbent must be well versed in secondary market servicing guidelines specific to the servicing of mortgage loans KNOWLEDGE, SKILLS, & ABILITIES Incumbent must have a minimum of six years experience in a financial or lending institution with direct member contact in mortgage servicing for conventional, equity, and mobile home loans. Incumbent must be well versed in servicing requirements for secondary market guidelines, private mortgage insurance company requirements, state/federal regulations and credit union policies/procedures related to mortgage loan servicing activities. Knowledge of federal and state regulations related to mortgage loan servicing such as Fair Credit Reporting Act, Escrow Regulations, Truth in Lending Act, Real Estate Settlement Procedures Act and Flood Regulations. Applicant must have positive, well-developed communication skills, both written and oral, be detail oriented, have good organizational and active listening skills, the ability to work in a fast-paced environment and proven ability to work with others. Proven ability to work under stress and in a heavy workload environment. Must have professional conduct and appearance and be self-motivated. Must work under the philosophy of “people helping people” and be able to communicate with members and legal council at all levels. Incumbent must demonstrate the qualities of a self-starter and one who follows through on all job duties. Must understand basic functions of a PC and be proficient in the use of a financial calculator and copier. Machines used in the performance of this position include PC, printer, multi-function equipment, phone equipment and building alarm system. Familiarity with the operation of building equipment and machines operated by the department employees is considered beneficial in problem solving. Demonstrated ability and working knowledge of all Microsoft Office applications is required DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources

Must Have Technical/Functional Skills * Proficiency in English * Excellent communication skills, handling customers and matching the pace * Understanding of EUC role, Filed services * Must have a good experience in Image Management * Expertise with System Center Configuration Manager (SCCM) components, Operating System Deployment (OSD/MDT), Software Distribution & Hardware/Software Inventories. * Expertise in maintaining and troubleshooting the Windows (client and server) operating system. * Strong knowledge of Windows10 (client) operating systems. * Good knowledge on Service Now, MS Office, Remote Support, Mobility, Antivirus, Engineering Services. * Experience with managing iOS, Windows & Android devices in a Global environment. Process knowledge on ITIL Roles & Responsibilities * Must have a good experience in Image Management * Expertise with System Center Configuration Manager (SCCM) components, Operating System Deployment (OSD/MDT), Software Distribution & Hardware/Software Inventories. * Expertise in maintaining and troubleshooting the Windows (client and server) operating system. * Strong knowledge of Windows10 (client) operating systems. * Good knowledge on Service Now, MS Office, Remote Support, Mobility, Antivirus, Engineering Services. * Experience with managing iOS, Windows & Android devices in a Global environment. Process knowledge on ITIL Base Salary Range: $90,000 - $110,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. Preferred Office Locations: San Francisco, New York, Nashville, Chicago, Dallas RSM is looking for an experienced Director to join our Financial Due Diligence team within our Transaction Advisory Services (TAS) practice with a focus within our Healthcare industry team. In this dynamic role, you will work with our nationally award-winning Mergers and Acquisitions (M&A) Advisory practice servicing both corporate and private equity clients. Our wholistic M&A group services include assisting our clients with readiness and diligence services pre-close all the way through transaction integration and execution. Our Transaction Advisory Services team is comprised of seasoned, expert, nationally acclaimed and knowledgeable professionals providing buy-side and sell-side financial, technology, and operational diligence services and advice. Responsibilities: * TAS Directors will lead and manage multiple challenging financial due diligence engagements and participate in transactions related to the acquisitions and divestitures by private equity investor groups and strategic corporate buyers and sellers. * Develop and deliver quality planning approaches with timely and responsive services and work products that meet and/or exceed client expectations. * Utilize proven business development skills to build upon transaction advisory services work. * Identify business opportunities and enhance go-to-market strategies. * Lead teams to generate a vision, establish direction and motivate members, create an atmosphere of trust, leverage diverse views, and coach staff. Required Qualifications: * A bachelor's degree, ideally with a major in accounting or finance * Approximately 10 years of related work experience: with at least 5 years experience in financial due diligence * Successful track record of building and growing a Transaction Advisory Service Practice * Big Four or similar consulting background * Experience servicing private equity groups (PEG) * Experience with developing and supervising staff both on engagements and in their career * Demonstrates thorough knowledge and/or a proven track record of success with operating in a professional services firm or large consultancy At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $151,200 - $304,200 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

Are you a people person Be a First Citizens person. Join our branch team and make a difference. As an Operations Services Supervisor at First Citizens Bank, you will be responsible for the operational management of one branch and managing the team of service line associates. Processes teller transactions and other customer service requests. Facilitates customer awareness and education of bank capabilities, tools and resources. Responsible for identifying and referring sales opportunities to the appropriate bank partner. This position supports the sales efforts of a branch team. A successful candidate will demonstrate: Management Skills: Capable of managing and developing members on a team to ensure operational soundness Customer Service Skills: Demonstrates professionalism and empathy in customer interactions Adaptability: Has the ability to learn and adapt quickly to new information and technology and can effectively relay those changes to the team Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships Flexibility: Capable of handling multiple demands and can readily shift priorities to support direct reports in daily tasks Influence: Capable of building rapport with different personalities to drive positive results Agility: Able to process information and move quickly through problem resolution Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation with different audiences Responsibilities The essential functions of the job include, but are not necessarily limited to, the following: Operational oversight for a branch location, ensuring compliance with all branch operations policy and procedures Research and resolve transaction/cash discrepancies Hiring, supervision, and performance management of service line associates Processing transactions accurately and efficiently Facilitating customer awareness and education of bank services, including digital banking capabilities Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs Qualifications Bachelor's Degree and 1 years of experience in Financial services, customer service, bank operations, or branch operations management OR High School Diploma or GED and 5 years of experience in Financial services, customer service, bank operations, or branch operations management Preferred Area of Experience: Management or supervisory experience License or Certification Type: null null Skill(s): Financial literacy, Knowledge of retail banking products and services, Operations Management Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at ****************************************

Why We Stand Out Seeking a new challenge where your professional and personal aspirations are not only possible but supported? Kaufman Rossin might be just the place for you! As one of the top accounting firms in the country, our foundation is “people first”. In the words of James Kaufman, “we prioritize our people, their development, and their well-being…Our values are translated into action every day…People see that management is caring and has a priority in their well-being.” Celebrated as the Best Place to Work in South Florida over a dozen times, Kaufman Rossin has grown to over 600 employees, with offices spanning the tri-county area, including sister entities Kaufman Rossin Wealth and Kaufman Rossin Alternative Investment Services. Think you have what it takes? How You'll Contribute: Kaufman Rossin is seeking a Supervisor to join our dynamic Client Accounting Services team. Our group is a leader in technology-driven accounting systems and our team members are comfortable using tomorrow's technologies today. This role is responsible for managing and overseeing all aspects of the accounting function for select clients, including mentoring staff. This role is remote-friendly; hybrid option is available for our South Florida office. Manage the entire accounting and closing process for a diverse group of clients, including: Supervise and ensure that accounting transactions are properly classified in a timely manner Oversee processing of payroll in a timely manner Ensure that monthly bank reconciliations are completed accurately Oversee payroll and sales/use tax filings Maintain the chart of accounts and other cloud-based accounting systems Maintain a system of controls over accounting transactions Issue timely and complete monthly, quarterly, and annual financial statements Develop, prepare, and produce financial and operating metrics Input annual budget and forecasts Requirements Skills You'll Bring: At least 3 years of experience, including leading or being a senior member of a CAS practice Previous experience supervising an accounting team and managing multiple clients Knowledge of leading-edge CAS technologies and apps Knowledge of local, state, and federal government reporting requirements Previous experience representing the firm with clients, vendors, and business partners Knowledge of the latest tools utilized in a CAS practice including client collaboration, task management and closing software's How You'll Stand Out: Advanced QuickBooks Online skills Proficient with MS Excel, Word, Teams, Outlook & Bill Knowledge of other cloud-based software applications (Keeper, Reach Reporting, Uncat), and latest AI accounting tools is a plus. Benefits We embrace authenticity. Kaufman Rossin is an equal opportunity employer. We are committed to creating a culture that reflects the diversity of our firm and clients. We encourage understanding, acceptance, and celebration among all people. That includes lifestyle, education, experience, race, ethnicity, age, religion, physical ability, sexual orientation, and gender identity. Differences make unique varieties.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. Valuation Services Director We are looking to hire a Director of Business Valuation to be part of our Valuation Team. We offer the opportunity to work on a wide variety of challenging projects that will provide exposure to financial analysis, business and financial modeling and forecasting, and valuations focusing on financial reporting and tax reporting. These services are provided to assist clients with mergers, acquisitions; venture financing and public offerings (IPOs); taxation planning and compliance; financial reporting; and strategic planning. We also support assurance and tax clients pursuant to their valuation needs. Overall Responsibilities: Establish and maintain an effective sales and marketing process in the Valuation practice area including the following items. Specific growth goals will be established and incorporated in key goals Maintaining an established referral network Networking with peers in other geographic markets and in other areas of assurance, tax and business consulting Contributing thought leadership in practice area Primary advisor to clients/manage BV engagement team members Manager/Oversee/Train/develop other BV valuation professionals Specific Responsibilities: Develop and maintain strong relationships with centers of influence and professionals Effectively manage overall client relationships to exceed client satisfaction Manage the fundamentals (i.e. realization, utilization, leverage, accounts, receivable, and expenses) Be a thought leader Mentor, coach and train staff Successfully integrate strategy of the firm Heighten the RSM brand by demonstrating thought leadership and embracing the RSM marketing campaign and programs supported by the firm Promote cross selling and integrating of service line of business and more Basic Qualifications: Education: Bachelor's Degree in a Finance or Accounting preferred; MBA or other Master's a plus Professional Certifications: ABV/CPA, ASA or CFA Experience valuing intangible assets, stock compensation, and investment positions Experience with valuations for gift & estate, charitable contributions, transfer pricing Experience with public and global clients, private equity, and demonstrated industry expertise Practice development and management, marketing and thought leadership as it relates to complex financial instruments Successful candidate will have experience in managing client relationships and leveraging them to sell Firm solutions Ability to exceed client expectations in a sophisticated large consulting or accounting firm environment. Experience with a "Big 4" or national consulting firm providing valuation services including valuation for financial reporting and tax reporting Demonstrated ability to develop business and a productive referral network 8+ years in Management/Leadership/Supervisory experience Database experience with Capital IQ, Pitchbook, etc. Proficiency with Microsoft Excel, Word, and PowerPoint Flexibility to travel to clients and other RSM offices Demonstrated ability to work independently to gather facts, organize data, analyze financial statements and other financial data, and identify relevant issues At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $134,000 - $269,000 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

Job Description You're legendary. We're hiring. Let's talk! Apply today for an opportunity to join one of North America's top insurance premium financing companies. Since 1977, our company has grown to more than 500 Associates and 30 locations across the United States, Puerto Rico, and Canada. Every day, we work to deliver on our Corporate Mission Statement: “To be the market leader by delivering innovative financial and technology solutions to help our Customers, partners, and investors achieve their goals.” How do we do that? By empowering and encouraging our Associates to provide products and legendary Customer service unparalleled in our industry. For Our Associates At the office: Based on your location, we offer parking and commuter benefits programs to help make your commute a little easier. Getting started: We offer a comprehensive paid training program that will make you feel prepared and excited about your role. Staying healthy: Our wellness program, LiveWell, combined with our Employee Assistance Program (for when you need confidential support), help you keep an eye on short and long-term goals and any bumps that pop up along the way. We are also proud to offer subsidies to support your health and fitness goals by providing gym membership subsidies. Preparing for your future: Imperial PFS offers a 401(k) with a company match Company culture: Our Associates are the foundation of our company and we want you to enjoy working here! With company lunches, corporate outings, and even the occasional ice cream truck, you never know what will pop up to make your day. Peace of mind: Our insurance benefits include medical, prescription, dental, voluntary vision, voluntary life/dependent life, group term life, and AD&D. JOB SUMMARY: This role will manage a variety of customer service functions, including processing incoming correspondence, maintaining policy records, acknowledgements, and fulfilling service requests-both in paper and electronic formats. Oversee a team responsible for servicing incoming calls from both external and internal customers, ensuring that all inquiries are handled with professionalism and efficiency. Monitoring and coordinating the daily activities of the department to ensure that all work is completed in alignment with company standards and Policy & Procedures. The manager will also be expected to identify, research, and resolve customer questions and complaints, particularly those that are more complex and have been escalated from other team members. While having the authority to make decisions on routine matters, more intricate issues will be deferred to the assigned manager. KEY RESPONSIBILITIES: Lead and coordinate the daily activities of the assigned team. Estimate volume levels and arrange workflow accordingly to ensure completion of assigned work. Proactively anticipate issues and communicate internally with Manager. Performance management of team; including monitoring, coaching, training, annual reviews, time-off, etc. Handle any escalations and compliant/conflict resolutions Negotiate Late Fee waiver requests and waive Late Fees within approval levels. Review/approve hold/promise requests within authority levels by analyzing insured payment history and agency production or forward with recommendation to additional management. Maintain knowledge of IPFS's Policies and Procedures to ensure compliance. Develop and maintain knowledge of IPFS systems (internal and customer facing) including the ability to effectively communicate the applicable features and benefits and train both Associates and Customers on their use. Proactively anticipate issues and communicate internally with Management, Customers and Sales Executives as appropriate Work with assigned manager to ensure team members acquire the appropriate support and training to comply with company practices Other duties as assigned REQUIRED SKILLS: Knowledge of Imperial PFS's Best Practices Knowledge of premium finance business and/ or insurance operations Previous supervisory or leadership experience Experience in a high-volume call center Excellent oral and written communication skills Team oriented Conflict Resolution Ability to provide coaching, mentoring, and direction to assigned staff Attention to detail and accuracy EDUCATION QUALIFICATIONS: College Graduate #IPFSUS

Job Summary CompanyXpedxLocationAtlanta, GA 30318Job TypeFull TimeEmployeeYears of Experience5+ to 7 YearsEducation LevelBachelor's DegreeCareer LevelManager (Manager/Supervisor of Staff) Customer Service Supervisor About the Job Job Responsibilities · Ensures that the Customer Service team uses proper telephone etiquette and techniques to answer customer calls in a timely, polite and professional manner. · Maximize team productivity to meet established goals (key metric). Includes support of established eCommerce goals and integration of eCommerce into daily operations. · Coach, counsel, and discipline employees as necessary. Responsible for conducting verbal and written performance appraisals in a timely and appropriate manner. · Responsible for the growth and development of department personnel. · Work closely with customer service reps to ensure timely order entry, confirmation and delivery status of orders. · Oversee daily department workflow to maintain a consistent rhythm and best utilize time. · Promote time management during “crunch” times. · Resolve service issues. Work effectively with other departments and divisions to communicate and implement new procedures. · Direct the use of xpedx computer based systems to maximize productivity. · Assist in achieving department performance measurements and scorecards. · Implement IP/xpedx policies and procedures according to company guidelines for assigned areas of responsibility. · Knowledgeable of safety work practices and assures all duties are performed in a safe manner. Support division safety committee. Participate in regular safety meetings; complete and review safety incident reports as necessary; recommend changes to assist in maintaining a safe working environment. · Oversee training of new customer service representatives. · Prioritize efforts of customer service representatives to ensure all orders are processed to meet service expectations. · Assist in the recruitment and selection of new hires within the department. · Work with other team leaders and management to ensure consistent customer service within established guidelines. · Assist management to establish performance goals and conduct regular one-on-one meeting and annual performance review with employees in conjunction with management. · Monitor Cisco call center software to ensure team is managing call flow appropriately · Manage department vacation calendar · Performs other duties as assigned.

At LendingPoint, we believe that everyone deserves to feel the power of possibilities. As an online fintech company, we've created advanced consumer, small business, and merchant point-of-sale lending solutions to unlock access to affordable loans and empower those working to build their financial potential. By creating technology that sees your potential, we're driving a better lending and borrowing experience by finding more reasons to say “yes.” More than just a job, LendingPoint is an exciting career choice where you'll bring your expertise and experience to a talented team focused on providing an exceptional customer experience. Are we speaking about you? Then keep reading. JOB SUMMARY: Responsible for managing customer service department to achieve customer service objectives by contributing customer service information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change. ESSENTIAL JOB FUNCTIONS: Meet customer service department and financial objectives. Ensure customer payments are processed correctly and on time. Maintain or improve, if needed, customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes. Manage customer service department/employees: Set daily goals and objectives; communicate the expectations and work with customer service supervisors to ensure goals and objectives are met. Equitably distribute customer cases among customer service representatives. Participate in the interview and candidate selection process to fill open customer service employee requisitions. Monitor and evaluate employee performance; provide training, coaching, and feedback in a constructive manner, when necessary; document all discussions and actions appropriately. Ensure that customer service representatives have the tools and/or resources necessary to perform their jobs. Set and maintain high customer service standards: Monitor calls to ensure customer satisfaction and compliance using designated system. Resolve customer escalations or service issues beyond representative/supervisor's capability/authority. Audit cases when necessary Create and submit department progress reports to appropriate management using designated system. Review daily statistics, look for discrepancies, study and evaluate information to improve customer quality using designated system. Communicate with appropriate internal teams (e.g. TQM) and implement provided solutions, if needed. Update knowledge by participating in educational opportunities including knowledge regarding software used for customer service (e.g. Salesforce, Cloud Lending, RingCentral, and Loan Hero Update portal) Must be able to work a flexible schedule. MINIMUM QUALIFICATIONS: High school diploma or equivalent required, Bachelor's degree in a related field of study preferred. 1-2 years' experience managing employees. 3-5 years' experience in a customer support role. Working knowledge of Salesforce, preferred. Proficient in MS Office Suite Ability to easily establish rapport and credibility with a variety of customers, coworkers, management, etc. Results-oriented approach Excellent organizational and leadership skills

Job DescriptionCAS Supervisor/Manager As an Accounting Supervisor at HLB Gross Collins, you will play a crucial role in overseeing the day-to-day accounting operations and ensuring accuracy and compliance with regulatory standards. The ideal candidate will possess strong leadership skills, extensive knowledge of accounting principles, and a commitment to delivering high-quality service to our clients. Essential Functions Complete and manage the month-end and year-end close processes, including bookkeeping processes, reconciliations, accruals, adjustments and financial statement preparation for dedicated clients. Review monthly bookkeeping & financial statements from team members and coach them for learning and development Coordinate and collaborate with other departments, including tax and audit, to facilitate timely and accurate reporting. Provide fractional CFO/Controller services as needed Monthly and/or Quarterly financial advisory meetings with clients Assist in the preparation of budgets, forecasts, and financial analysis to support strategic decision-making. Support senior management in special projects and initiatives as needed. Comfortable using and learning software applications for client needs Participate in industry segment meetings and marketing Mentor and implement training for CAS Team Monthly meeting with direct reports to review billable budget vs. actual, realization and goals Qualifications: Bachelor's degree in Accounting, Finance, or related field required; CPA preferred. 5-7 years of progressive experience in accounting, with at least 2 years in a supervisory role. Strong understanding of accounting principles, practices, and regulations. Proficiency in accounting software and Microsoft Excel; experience with QuickBooks Online preferred. Excellent leadership and interpersonal skills, with the ability to effectively manage and motivate a team. Detail-oriented with strong analytical and problem-solving abilities. Ability to prioritize tasks and meet deadlines in a fast-paced environment. Excellent communication skills, both verbal and written. Commitment to maintaining confidentiality and integrity in handling sensitive financial information. Ability to adapt to change and willingness to embrace new technologies and methodologies. Powered by JazzHR ry BGdbc8S0

CAS Supervisor/Manager As an Accounting Supervisor at HLB Gross Collins, you will play a crucial role in overseeing the day-to-day accounting operations and ensuring accuracy and compliance with regulatory standards. The ideal candidate will possess strong leadership skills, extensive knowledge of accounting principles, and a commitment to delivering high-quality service to our clients. Essential Functions Complete and manage the month-end and year-end close processes, including bookkeeping processes, reconciliations, accruals, adjustments and financial statement preparation for dedicated clients. Review monthly bookkeeping & financial statements from team members and coach them for learning and development Coordinate and collaborate with other departments, including tax and audit, to facilitate timely and accurate reporting. Provide fractional CFO/Controller services as needed Monthly and/or Quarterly financial advisory meetings with clients Assist in the preparation of budgets, forecasts, and financial analysis to support strategic decision-making. Support senior management in special projects and initiatives as needed. Comfortable using and learning software applications for client needs Participate in industry segment meetings and marketing Mentor and implement training for CAS Team Monthly meeting with direct reports to review billable budget vs. actual, realization and goals Qualifications: Bachelor's degree in Accounting, Finance, or related field required; CPA preferred. 5-7 years of progressive experience in accounting, with at least 2 years in a supervisory role. Strong understanding of accounting principles, practices, and regulations. Proficiency in accounting software and Microsoft Excel; experience with QuickBooks Online preferred. Excellent leadership and interpersonal skills, with the ability to effectively manage and motivate a team. Detail-oriented with strong analytical and problem-solving abilities. Ability to prioritize tasks and meet deadlines in a fast-paced environment. Excellent communication skills, both verbal and written. Commitment to maintaining confidentiality and integrity in handling sensitive financial information. Ability to adapt to change and willingness to embrace new technologies and methodologies.

Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio. Join Aprio's Transaction Advisory Services team and you will help clients maximize their opportunities. Aprio Advisory Group, LLC is a progressive, fast-growing firm looking for a Director to join their dynamic team. Aprio's Transaction Advisory Services group has the prime opportunity to have a positive impact on our clients - both strategics (private and public) and private equity investor groups operating in a variety of industries, including manufacturing, distribution, technology, retail, restaurant and hospitality, healthcare, government contracting, construction, and business services. This is an opportunity to be a market leader for Aprio's Transaction Advisory Services in markets that Aprio may or may not have current presence. This is a growth opportunity that will consider practice growth, client prospecting, marketing, and execution of client transaction advisory work while selling the comprehensive services of Aprio. With our specialized knowledge, we dive into clients' buy-side and sell-side transactions and reemerge with important information that clients consider in connection with their decision to execute mergers, acquisitions, and divestiture transactions. Responsibilities: * Plan, execute, direct and complete multiple financial/accounting due diligence for private equity and strategic buyers and sellers from a variety of industries, including manufacturing and distribution, technology, retail and hospitality and business services. * Develop relationships with clients and engage in effective interactions with target company executives * Compiling and analyzing historical financial data/financial statements provided by buyer and/or seller as well as conducting interviews with buyer or seller * Commenting on client sellers and client targets' financial operating results and financial position * Supervise and develop skill sets of managers, seniors and associates and provide performance review feedback * Leads, teams and assists Partners on proposals and new business opportunities by drafting responses, participating in the proposal process, building client relationships, demonstrating knowledge of client business and communicating directly with the buyer and seller. * Manage client expectations concerning project deliverables and deadlines and lead change efforts effectively. * Develop and maintain strong client relationships and cross-sell services. * Communicate (verbally and in writing) externally with clients and internally with all levels of the organization to successfully accomplish objectives portraying knowledge and confidence * Strong current knowledge in US GAAP, GAAS, transaction advisory services or mergers and acquisitions. * Strong leadership, training, and mentoring skills * Continuously fostering relationships with coworkers (through all services lines of Aprio) and clients (both strategics and private equity) * Participating in a work environment that values and promotes camaraderie, collaboration and giving back to the community * Keeps up to date with the Transaction and Advisory Services Industry, and Private Equity groups (PEG), following the industry's advancements * Experience with developing and supervising staff both on engagements and in their career * Demonstrates a high degree of the Aprio Fundementals and a desire to be held to the highest of ethical and quality standards. Will admit mistakes and involve others in situations requiring significant judgment or posing significant risk to the firm or its client(s). * Traveling approximately up to 20% of the time while upholding Aprio's values and reputation Qualifications: * Big Four or similar consulting background * Approximately 8 to 10 years of related financial due diligence/advisory work experience * Understanding and applying Excel, PowerPoint and Word skills * Demonstrating poise working with private equity and corporate executives * Working effectively and personably with a diverse group * At least seven plus years of recent experience in Audit, Finance or Transaction Advisory (preferred) * Displaying adequate knowledge of GAAP * 4-year bachelor's degree in accounting or finance * Licensed CPA preferred Why work for Aprio: Whether you are just starting out, looking to advance into management or searching for your next leadership role, Aprio offers an opportunity to grow with a future-focused, innovative firm. Perks/Benefits we offer for full-time team members: * Medical, Dental, and Vision Insurance on the first day of employment * Flexible Spending Account and Dependent Care Account * 401k with Profit Sharing * 9+ holidays and discretionary time off structure * Parental Leave - coverage for both primary and secondary caregivers * Tuition Assistance Program and CPA support program with cash incentive upon completion * Discretionary incentive compensation based on firm, group and individual performance * Incentive compensation related to origination of new client sales * Top rated wellness program * Flexible working environment including remote and hybrid options What's in it for you: * Working with an industry leader: Be part of a high-growth firm that is passionate for what's next. * An awesome culture: Thirty-one fundamental behaviors guide our culture every day ensuring we always deliver an exceptional team-member and client experience. We call it the Aprio Way. This shared mindset creates lasting relationships between team members and with clients. * A great team: Work with a high-energy, passionate, caring and ambitious team of professionals in a collaborative culture. * Entrepreneurship: Have the freedom to innovate and bring your ideas to help us grow to become the CPA firm of choice nationally. * Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement. * Competitive compensation: You will be rewarded with competitive compensation, industry-leading benefits and a flexible work environment to enjoy work/life balance. EQUAL OPPORTUNITY EMPLOYER Aprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law. Aprio, LLP and Aprio Advisory Group, LLC, operate in an alternative business structure, with Aprio Advisory Group, LLC providing non-attest tax and consulting services, and Aprio, LLP providing CPA firm services.

Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio. Join Aprio's Transaction Advisory Services team and you will help clients maximize their opportunities. Aprio is a progressive, fast-growing firm looking for a Director to join their dynamic team. Aprio's Transaction Advisory Services group has the prime opportunity to have a positive impact on our client - both strategics (private and public) and private equity investor groups operating in a variety of industries, including manufacturing, distribution, technology, retail restaurant and hospitality, healthcare, government contracting, construction and business services. This is an opportunity to be a market leader for Aprio's Transaction Advisory Services in markets that Aprio may or may not have current presence. This is a growth opportunity that will consider practice growth, client prospecting, marketing, and execution of client transaction advisory work while selling the comprehensive services of Aprio. With our specialized knowledge, we dive into clients' buy-side and sell-side transactions and reemerge with important information that clients consider in connection with their decision to execute mergers, acquisitions, and divestiture transactions. Position Responsibilities: Plan, execute, direct and complete multiple financial/accounting due diligence for private equity and strategic buyers and sellers from a variety of industries, including manufacturing and distribution, technology, retail and hospitality and business services. Develop relationships with clients and engage in effective interactions with target company executives Compiling and analyzing historical financial data/financial statements provided by buyer and/or seller as well as conducting interviews with buyer or seller Commenting on client sellers and client targets' financial operating results and financial position Supervise and develop skill sets of managers, seniors and associates and provide performance review feedback Leads, teams and assists Partners on proposals and new business opportunities by drafting responses, participating in the proposal process, building client relationships, demonstrating knowledge of client business and communicating directly with the buyer and seller. Manage client expectations concerning project deliverables and deadlines and lead change efforts effectively. Develop and maintain strong client relationships and cross-sell services. Communicate (verbally and in writing) externally with clients and internally with all levels of the organization to successfully accomplish objectives portraying knowledge and confidence Strong current knowledge in US GAAP, GAAS, transaction advisory services or mergers and acquisitions. Strong leadership, training, and mentoring skills Continuously fostering relationships with coworkers (through all services lines of Aprio) and clients (both strategics and private equity) Participating in a work environment that values and promotes camaraderie, collaboration and giving back to the community Keeps up to date with the Transaction and Advisory Services Industry, and Private Equity groups (PEG), following the industry's advancements Experience with developing and supervising staff both on engagements and in their career Demonstrates a high degree of the Aprio Fundementals and a desire to be held to the highest of ethical and quality standards. Will admit mistakes and involve others in situations requiring significant judgment or posing significant risk to the firm or its client(s). Traveling approximately up to 20% of the time while upholding Aprio's values and reputation Qualifications: Big Four or similar consulting background Approximately 8 to 10 years of related financial due diligence/advisory work experience Understanding and applying Excel, PowerPoint and Word skills Demonstrating poise working with private equity and corporate executives Working effectively and personably with a diverse group At least seven plus years of recent experience in Audit, Finance or Transaction Advisory (preferred) Displaying adequate knowledge of GAAP 4-year bachelor's degree in accounting or finance Licensed CPA a plus $200,000 - $315,000 a year The salary range for this opportunity is stated above. As such, an actual salary may fall closer to one or the other end of the range, and in certain circumstances, may wind up being outside of the listed salary range. Why work for Aprio:Whether you are just starting out, looking to advance into management or searching for your next leadership role, Aprio offers an opportunity to grow with a future-focused, innovative firm. Perks/Benefits we offer for full-time team members:- Medical, Dental, and Vision Insurance on the first day of employment- Flexible Spending Account and Dependent Care Account- 401k with Profit Sharing- 9+ holidays and discretionary time off structure- Parental Leave - coverage for both primary and secondary caregivers- Tuition Assistance Program and CPA support program with cash incentive upon completion- Discretionary incentive compensation based on firm, group and individual performance- Incentive compensation related to origination of new client sales- Top rated wellness program- Flexible working environment including remote and hybrid options What's in it for you:- Working with an industry leader: Be part of a high-growth firm that is passionate for what's next.- An awesome culture: Thirty-one fundamental behaviors guide our culture every day ensuring we always deliver an exceptional team-member and client experience. We call it the Aprio Way. This shared mindset creates lasting relationships between team members and with clients.- A great team: Work with a high-energy, passionate, caring and ambitious team of professionals in a collaborative culture.- Entrepreneurship: Have the freedom to innovate and bring your ideas to help us grow to become the CPA firm of choice nationally.- Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement.- Competitive compensation: You will be rewarded with competitive compensation, industry-leading benefits and a flexible work environment to enjoy work/life balance. EQUAL OPPORTUNITY EMPLOYERAprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law. Aprio, LLP and Aprio Advisory Group, LLC, operate in an alternative business structure, with Aprio Advisory Group, LLC providing non-attest tax and consulting services, and Aprio, LLP providing CPA firm services.

The Call Center Supervisor assists in trainings, evaluates and monitors on-the-job performance of staff responsible for third party collections. The Collections Supervisor also ensures that the Collectors are meeting production goals and complying with company standards as well as federal collection laws. Principle Responsibilities as applicable Effectively manage and supervise group of 12-18 telephone representatives Past and current ability to train, coach and develop company training materials Monitor floor activity and both outbound and inbound calls to assist employees/ customers The ability to diffuse and take over escalated calls while demonstrating the ability to find amicable resolutions with the customer The ability to effectively prioritize tasks and responsibilities for both themselves and their collection team Knowledge and understanding of all Federal, State, Local laws and regulatory requirements in the collection industry Ensure and monitor that company policies, procedures, quality and compliance are being applied. Ability to effectively communicate expectations, consequences as directed by management Other duties assigned by management Principle Objectives and Expectations Effective written and verbal communication skills Independent problem solving analysis and decision-making skills Great attention to detail and accuracy Ability to maintain confidentiality Proficient knowledge of relevant computer programs such as MS office Posses a high level of professionalism Must be punctual and dependable Experience Previous collections management experience is required Minimum HS diploma or equivalent

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities Salary Range The salary range for this position is $21.50/Hr. - $37.50/Hr.. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled. The Community Banking Market Service Leader (MSL) serves as a subject matter expert and operational coach for banking centers in a defined market. The Market Service Leader is responsible to assist the Community Banking Market manager and the Banking Center Managers relative to the oversight of the cash handling and operations of the banking centers. These areas include assisting with training on cash handling policies and procedures, vault safekeeping, audit reporting, and branch security. The Market Service Leader supports client sales and service expectations by ensuring Client Service Representatives have appropriate product knowledge and conduct relevant discussions to uncover client needs to provide referrals to the banking team. The Market Service Leader is the liaison with Community Banking Operations, Risk, and Audit partners. Market Service Leaders also supervise the Market float positions to ensure sufficient staffing support is available at all market locations. Key Accountabilities Market Operational/Service Leader Provides operational and service guidance to market banking centers to ensure all client service standards are met or exceeded. Ensure appropriate oversight of banking center operations including compliance with bank policies and procedures, audit standards, legal and regulatory requirements, and security practices and procedures. Conducts regular meetings with banking center staff to build technical knowledge, proactively review new policies/procedures, and identify areas for improvement. Responsible for reviewing daily/weekly/monthly operational reports and taking appropriate actions to oversee clearing of missing or exception items such as cash over/short items, missing CIP information or signature cards, and safe deposit audits. Supervises Market Float Positions Supervises and schedules the market float positions to ensure appropriate staffing is available in banking centers needing support due to vacations, leaves of absence, or staffing shortages. Ensures market float staff have appropriate training to complete responsibilities and understand expectations as they move among banking centers. Supports and Leads Change Management Partners with Banking Center Managers, Community Banking Operations, Risk, and Audit partners to identify best practices, opportunities for improved efficiency, operational risks, training needs and client service opportunities. Implements and supports various change management activities, helping team members understand what needs to be done differently, identifies potential impacts/risks and develops actionable plans. Qualifications and Education Requirements Associate degree in business related field or equivalent combination of education and relevant work experience. 3+ years of experience in retail sales, banking, and/or customer service Prior supervisory experience preferred and/or demonstrated leadership experience NMLS registered or ability to obtain NMLS registration Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team!

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities Salary Range The salary range for this position is $21.50/Hr. - $37.50/Hr.. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled. The Community Banking Market Service Leader (MSL) serves as a subject matter expert and operational coach for banking centers in a defined market. The Market Service Leader is responsible to assist the Community Banking Market manager and the Banking Center Managers relative to the oversight of the cash handling and operations of the banking centers. These areas include assisting with training on cash handling policies and procedures, vault safekeeping, audit reporting, and branch security. The Market Service Leader supports client sales and service expectations by ensuring Client Service Representatives have appropriate product knowledge and conduct relevant discussions to uncover client needs to provide referrals to the banking team. The Market Service Leader is the liaison with Community Banking Operations, Risk, and Audit partners. Market Service Leaders also supervise the Market float positions to ensure sufficient staffing support is available at all market locations. Key Accountabilities Market Operational/Service Leader Provides operational and service guidance to market banking centers to ensure all client service standards are met or exceeded. Ensure appropriate oversight of banking center operations including compliance with bank policies and procedures, audit standards, legal and regulatory requirements, and security practices and procedures. Conducts regular meetings with banking center staff to build technical knowledge, proactively review new policies/procedures, and identify areas for improvement. Responsible for reviewing daily/weekly/monthly operational reports and taking appropriate actions to oversee clearing of missing or exception items such as cash over/short items, missing CIP information or signature cards, and safe deposit audits. Supervises Market Float Positions Supervises and schedules the market float positions to ensure appropriate staffing is available in banking centers needing support due to vacations, leaves of absence, or staffing shortages. Ensures market float staff have appropriate training to complete responsibilities and understand expectations as they move among banking centers. Supports and Leads Change Management Partners with Banking Center Managers, Community Banking Operations, Risk, and Audit partners to identify best practices, opportunities for improved efficiency, operational risks, training needs and client service opportunities. Implements and supports various change management activities, helping team members understand what needs to be done differently, identifies potential impacts/risks and develops actionable plans. Qualifications and Education Requirements Associate degree in business related field or equivalent combination of education and relevant work experience. 3+ years of experience in retail sales, banking, and/or customer service Prior supervisory experience preferred and/or demonstrated leadership experience NMLS registered or ability to obtain NMLS registration Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team! We can recommend jobs specifically for you! Click here to get started. If you're qualified for a position but need additional help with the application because of a disability, please email ************************** (This email will respond to accommodation requests only.)