Systems engineer jobs in High Point, NC

About the Company On behalf of our technology client, Procom is searching for a Test Engineer for a permanent role. This position is an onsite position at our client's Whitsett, North Carolina office. About the Role We are in search of a Testing Engineer focused on hardware and software testing, especially on servers. The selected person will be responsible for reporting bugs and collaborating with the development team to improve product quality. Responsibilities Conduct manual hardware and software testing Report bugs and collaborate with the development team Interpret logs and error reports, documenting failures clearly Perform firmware and BIOS testing Required Skills Experience in manual hardware and software testing Ability to interpret logs and error reports Knowledge in firmware and BIOS testing Use of Microsoft Office suite Preferred Skills Analytical ability to identify and reproduce errors Teamwork and collaboration skills Effective verbal and communication skills Problem-solving ability

1. Design, configure, and maintain mainframe operating environments, including z/OS, JES2, and z/VM to meet business needs and performance objectives. 2. Implement and maintain mainframe security measures, including RACF (Resource Access Control Facility), access controls, encryption, and compliance with regulatory requirements. 3. Lead mainframe operating system projects and initiatives, such as upgrades, maintenance, system enhancements and operational support from conception to implementation. 4. Collaborate closely with solutions development, infrastructure, architecture, and managed services teams to understand system requirements and provide effective solutions. 5. Optimize mainframe operating system performance, capacity, and resource utilization through proactive monitoring, tuning, and capacity planning. 6. Troubleshoot and resolve complex mainframe operating system issues, collaborating with internal teams, managed services providers, and vendors to ensure timely resolution. 7. Develop and maintain documentation, including system configurations, procedures, and best practices, to facilitate knowledge sharing and compliance with organizational standards. 8. Provide technical guidance and mentorship to junior engineers, fostering a culture of learning and continuous improvement within the IT organization. 9. Stay up to date with new technologies, trends, and best practices in mainframe systems, and proactively recommend and implement relevant updates and improvements. Qualifications: 1. Bachelor's degree in computer science, Information Technology, or related experience. 2. Extensive experience (10+ years) in designing, implementing, and maintaining the mainframe computing platform including Parallel Sysplex, z/OS, JES2, and z/VM. 3. Strong knowledge of mainframe security concepts and tools, including RACF (Resource Access Control Facility) and access controls. 4. Demonstrated ability to design, build, and support Parallel Sysplex application enablement. 5. Experience providing technical leadership for managed service providers and offshore support teams. 6. Proficiency in mainframe performance monitoring, tuning, and optimization using tools like SMF, RMF, BMC AMI OPS, and IBM Intellimagic Vision. 7. Excellent problem-solving skills and the ability to troubleshoot and analyze complex issues. 8. Effective communication and collaboration skills, with the ability to convey technical concepts to both technical and non-technical stakeholders. 9. Proven leadership abilities, including experience leading technical projects and mentoring junior team members. Additional Requirements: • Certifications in relevant technologies are a plus. • Ability to work independently and collaboratively in a fast-paced, dynamic environment. • Willingness to stay updated on emerging technologies and industry trends. • Availability for occasional off-hours support as needed.

Must Have Technical/Functional Skills: • Tier 3 (L3) IT Infrastructure engineers comprise a technical team that deals with technical problems. Troubleshooting, configuration, database administration, and repair for server, network, infrastructure, Data Center, email, file shares, and other infrastructure issues. Besides always having the ability to deploy solutions to new problems, Level 3 tech usually has the most expertise in a company and is the go-to person for solving difficult issues • With years of experience, the L3 experts can manage and resolve almost any problem that requires high expertise. They can also control the infrastructure, cloud, network, and DC level operations. All the high-end administration tasks are secure in their hands, and it is advisable to have at least an L3 level technician as a team leader in every operation. These engineers use requirements and aim to replicate problems to detect the root cause. They have access to the highest technological support for fixing issues or developing new features. Their team mainly consists of chief engineers who designed the product or service • Responsible for providing support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer-facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. Handles the tickets routed by L1 support or can they produce tickets for any issue they observe • Plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements Roles & Responsibilities Network (LAN, WAN and Wireless) • Troubleshooting & admin of Cisco Layer 2 & Layer 3 Routing, Cisco Wireless Networks, Cisco PBX Administration, Cisco standard protocols and Cisco CCNA certification • Ability to support IT Cabling, Infrastructure Planning, and Design. Examples of scope work (cable patching, switch config/deploy, port enable/disable, analyze network traffic) • TCP/IP, DHCP, Subnetting, VLAN, POE • Experience with packet capturing example: Wire Shark • Network maintenance, support and refresh • Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution Data Center (Server Room) Management • Site infrastructure knowledge (Power/UPS, HVAC, cabling, etc.) • Experience installing and troubleshooting server room hardware components, such as Rack Servers, Fiber, switches, disk drives, memory, etc. • Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution Server Management • Must have experience in administering windows server operating systems e.g. Windows Server 2016, monitoring, troubleshooting, parts swaps/repair • DHCP, DNS, Print Server, File Shares, Microsoft SCCM • Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution • Working knowledge/experience supporting Hardware for servers, data backup libraries and SAN/NAS • Server, storage and backup systems maintenance, support and refresh: Rackmount, install and configure server hardware • Knowledge of Server 2012/2016 Policy and Security Management Critical plant floor hardware support • Examples of work include items like MFG support (GALC, AER creation, PTCS, etc.) • ANDON and PLC (Programmable Logical Controls) support knowledge • First level of support Business and Plant Floor applications, managing escalation of issues to the Subject Matter Experts (SME's) • Excellent troubleshooting (critical thinking), problem solving & root cause analysis skills for Outage & Problem Management • Exceptional customer service and ability to work well under pressure e.g. plant down situation, outages, critical plant floor equipment require a 15-minute turnaround time • On-call 24x7 availability during non-work hours and ability to work flexible hours and overtime Others Must Have Attributes for Level 3 • Ability to lift 50 lbs. and be able to climb ladders and staircases to access IT equipment • Ready to travel to other Toyota sites/locations within the US to support on a short basis. • Strong team worker with professional demeanor and strong ethics • Good written and oral communication skills are required • Experience with remote control tools and remote support (off-site) • Ongoing support of various Manufacturing computer systems • Windows Active Directory: Maintenance kiosks, OU configuration, Group Policy Objects • Change Management process • Associate or bachelor's degree in computer information systems, Computer Science or related field • TMMBC English 50%-100% Competence Nice To Have • Experience and/or knowledge of PLC's a plus. • Plant Monitoring software knowledge (Active Plant, Wonderware, Ignition) • Knowledge of iGear, Kepware, or other machine data gathering tools • SQL Server database administration (backu ps, security, monitoring, etc.) • Manage storage and backup systems • Previous experience supporting a large corporate, manufacturing environment • Experience supporting and troubleshooting Business and Mission Critical applications • 3 to 5 years of experience performing Level 3 responsibilities • Knowledge of Cisco Voice over IP hardware/software/server operation/configuration • Provide technical assistance and support, and resolve problems related to the use of computer hardware and software Analyze, resolve, respond to, and document end user inquiries. • Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools. • Troubleshoot Operating System issue. Connection issues with LAN/WAN. • Update tickets with accurate and timely records of work performed, and resolution details • Maintain and contribute to a knowledge base. • Coordinate hardware warranty repair. • Perform inventory management activities as required in coordination with asset management and other corporate groups. • Escalate to 3rd party vendors when necessary • Responsible for raising and coordinating problem management issues • Perform additional tasks (end user/infra related) when required Strong understanding and skills in SLA, KPI Management. • Provide technical support stationed at the site who can quickly respond to problems that may arise within data center/computer/server rooms which need physical handling. • In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in specific technology. • Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specializes in different products and categories. • Receives instructions from certified technicians and project managers to troubleshoot advanced issues. • Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment. • Primary responsibility to manage End User related incidents and requests. • Go to person for all plant IT related requests (Password resets, access etc. specific to plants). Base Salary Range: $70,000 - $80,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

**City** Greensboro **Role Type** Permanent **WHO WE ARE** ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity. ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace where inclusion, creativity, and bold thinking drive progress. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table. We are not afraid to seize opportunities and make things happen - both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success. **What You Will Do** - JOB SUMMARY Imperial is advancing its manufacturing and operations capabilities through digital transformation, process optimization, and system modernization. The Senior Analyst - Systems & Services Plays a critical role in supporting core business processes across production planning, plant maintenance, quality assurance, product lifecycle management, and industrial automation. Reporting to the Manager, IT Business Partner for Supply Chain, this role ensures that IT solutions are designed, deployed, and maintained to support business-critical processes. The senior analyst will collaborate with cross-functional teams to deliver high-impact solutions, manage system lifecycles, and drive continuous improvement. - WHAT YOU WILL DO (This list is not exhaustive and may be supplemented as necessary by the Company) · Analyze and translate business requirements into system designs that support manufacturing and operational processes. · Support and enhance processes such as: o Production Planning & Scheduling (e.g., MRP, BOM management, shop floor control) o Plant Maintenance (e.g., preventive and corrective maintenance planning) o Quality Assurance (e.g., calibration management, lab data capture, operator quality portals) o Product Lifecycle Management (e.g., specification management, change control) o Industrial Automation & IoT (e.g., data acquisition, SCADA integration, equipment tracking) o Document & Compliance Management (e.g., quality documentation, EHS reporting, asset libraries) o Workforce & Inventory Management (e.g., time tracking, warehouse control) · Collaborate with business stakeholders to ensure solutions align with operational goals and compliance requirements. · Provide maintenance and support for systems enabling these processes, including SAP modules (PP, PM), MES platforms, PLM tools, and integration layers. · Ensure adherence to IT security policies, and Imperial Brands standards. · Coordinate with internal cross-functional and external stakeholders across Manufacturing, Engineering, Maintenance, Planning, and Distribution, as well as with IT Project Management, IT Operations, and IT Service Delivery teams. · Perform other job-related duties as assigned. **Qualifications** - REQUIRED MINIMUM QUALIFICATIONS: Education and Experience: · Bachelor's degree in Computer Science, Information Systems, Engineering, or related field with more than 8 years of IT experience. · Experience supporting manufacturing, quality, and maintenance processes in CPG (Consumer Packed Goods) or FMCG (Fast-Moving Consumer Goods) environments. · Familiarity with SAP, MES, PLM, and industrial automation platforms. · ITIL Foundation certification preferred. · Must be 21 years of age or older. Knowledge of: · SAP ECC or S/4HANA Production Planning and Shop Floor Control · MES and PLM platforms · Microsoft Office Suite and Microsoft Teams · Cloud and integration platforms (SAP MII, BTP, MuleSoft, Azure) · Project and service management tools (ServiceNow, MS Project, Planner) Skilled in: · Verbal and written communication · Stakeholder engagement and cross-functional coordination · Time and task management · Reporting and governance oversight · Problem-solving and critical thinking Ability to: · Communicate effectively with business and technical stakeholders · Manage multiple priorities and workstreams · Operate at both strategic and tactical levels · Maintain effective working relationships across global teams · Travel, as needed **Work Environment and Physical Demand** · This is a hybrid role, the candidate must be in North Carolina area and be available at the Greensboro manufacturing facility when needed. · Requires light physical effort. Occasionally lifts or moves moderate to heavy weight objects (10-50 lbs.). · Walks, sits, or stands for prolonged periods. · Requires prolonged machine operation including computer and keyboard equipment. **What We Offer** - Competitive benefits package that includes medical/dental/vision/life insurance/disability plans - Dollar for dollar 401k match up to 6% and 5% annual company contribution - 15 Company-paid holidays - Generous paid time off - Employee recognition and discount programs - Education assistance - Employee referral bonus program - Hybrid workplace - remote / in office - Summer hours - Casual dress policy Monday through Friday **Applicant Information** This describes the essential functions of the job at the time the was created, but it is not an exhaustive list of tasks, duties and responsibilities. In addition, the position may evolve or change over time and such changes may not be reflected in the job description until it is next updated. **ITG Brands and ITG Cigars provides equal employment opportunities.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at ******************************* . **SHARE THIS JOB** The posting for the position for which you are applying highlights key aspects of the position only. It is not a complete description of the position. All candidates must consent to an independent investigation of their background, references, past employment, education, criminal record, and drug screening. Results of such background checks will be reviewed on a case-by-case basis, giving consideration to the nature of the information reported and its relevance to the specific job being sought before a decision is made using this information. ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at ******************************* (Talen%74Acquisition%40%69t%67b%72ands.%63om) . We collect personal information from you in connection with your application for employment with ITG Brands or ITG Cigars. For more information, please see our Privacy Policy (****************************************** . If you are a job applicant from California, additional information can be found on our California Applicant Privacy Notice (******************************************************* . If you have questions, contact us atprivacy@itgbrands.com (priv%61%63y@i%74gb%72ands.co%6D) .

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Enterprise System Administration, IT System Administration, Microsoft Windows System Administration, Operating System Administration, Windows System Administration Certifications: None Experience: 3 + years of related experience US Citizenship Required: Yes : Job Description: Deliver simple solutions to complex problems as a VDI System Administrator at GDIT. Here, you'll tailor cutting-edge solutions to the unique requirements of our clients. With a career in application development, you'll make the end user's experience your priority and we'll make your career growth ours. At GDIT, people are our differentiator. As a System Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on a TS/SCI cleared System Administrator joining our team to support our intelligence customer at Fort Liberty, NC. Manage the administrative operation and maintenance of VDI server hardware and software. Maintain system security and establishes practices and procedures, monitor usage statistics and logs, monitor and remedy attempts to penetrate or corrupt server files. Develop baseline configurations and directs modification of configuration settings. Troubleshoots system related problems. Provide team leadership and guidance to less experienced administrators. Remain current in operating systems/software analysis and technological developments and applications. Recommend future direction or projects to management. Provide expertise and direction in the development or modification of software programs and applications to enhance an operating system. HOW A VDI SYSTEM ADMINISTRATOR WILL MAKE AN IMPACT The System Administrator designs and defines system architecture for new or existing computer systems. Coordinates system development to include design, modeling, security, integration, and formal testing. WHAT YOU'LL NEED TO SUCCEED: EDUCATION: BA/BS or the equivalent combination of education, technical training, or work/military experience QUALIFICATIONS: 2+ years of related systems engineering experience SECURITY CLEARANCE: Active TS/SCI clearance required DESIRED SKILLS: DOD 8570 IAT Level II required (Level III preferred) Extensive knowledge of VDI architecture, Microsoft Active Directory administration and Windows Server platforms (2016/2019/2022) Experience performing troubleshooting for technicians and/or end users utilizing Service Now ticketing system Outstanding interpersonal and communication skills with the ability to effectively communicate across diverse audiences and influence cross functionally Ability to multi-task as well as be strategic, creative, and innovative in a dynamic, fast-paced matrix team environment Strong Experience with SCCM at the Enterprise level Experience with creating win's for a variety of images across the enterprise Has full technical knowledge of all phases of systems engineering Competent to work at a high technical level on all phases of systems engineering activities Excellent communication and briefing skills; shows tact, effective listening skills and follow through Provides technical guidance and leadership to engineers with less experience Experience in creating effective technical documentation; Detail oriented and organized; able to understand information systems and ensure accuracy of work May review the work of others and be able to detect errors or needed modifications LOCATION: On Customer Site Citizenship Required US Citizenship GDIT IS YOUR PLACE: ● 401K with company match ● Comprehensive health and wellness packages ● Internal mobility team dedicated to helping you own your career ● Professional growth opportunities including paid education and certifications ● Cutting-edge technology you can learn from ● Rest and recharge with paid vacation and holidays The likely salary range for this position is $85,000 - $115,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: 10-25% Telecommuting Options: Onsite Work Location: USA NC Fort Liberty Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

We are seeking an experienced IT Manager - Warehouse IT Systems to oversee and support all aspects of IT infrastructure and operations within our high-volume distribution center. This role is vital to ensuring reliable performance of warehouse technologies including networking, automation systems, robotics, and full integration with Warehouse Management Systems. The ideal candidate will have a strong background in metrics-driven analysis, systems optimization, cross-functional team collaboration, and hands-on technical support. Key Responsibilities: • Lead and manage day-to-day IT operations for warehouse systems and infrastructure. • Provide application and help-desk support across a wide range of software and business systems. • Administer servers, desktops, printers, wireless devices, phones, and related hardware/software systems. • Collaborate with operations teams to identify system enhancement opportunities. • Monitor system performance metrics and use data to drive optimization. • Oversee updates, configuration, and maintenance of warehouse technologies. • Troubleshoot technical issues and escalate to vendors when necessary. • Ensure uptime and reliability of all critical warehouse IT systems. • Maintain compliance with IT security, cybersecurity, and data governance protocols. • Lead or support WMS-related projects, system upgrades, and rollouts. • Perform system monitoring, log analysis, and verify backup processes. • Research and recommend new technologies and infrastructure improvements. • Evaluate and maintain data security measures; respond to and investigate security incidents. • Analyze business processes and assist with developing/improving SOPs. • Perform other duties as assigned by Administration. Qualifications: • Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. • 8+ years of IT systems management experience in a distribution or warehouse environment. • Hands-on experience with warehouse automation and robotics. • Proven ability to work collaboratively with operations and cross-functional teams. • Strong communication, leadership, and vendor management capabilities. • Metrics-driven with solid analytical and decision-making skills. Required Skills & Competencies: Technical Expertise • Strong knowledge of enterprise IT systems and infrastructure. • Proficient with Active Directory, Group Policy, DNS, DHCP. • Skilled in VMware platforms and virtual infrastructure management. • Zebra printers, wireless scanners and barcode scanner support experience. • Solid experience in supporting WMS, WES, and MHS is required • Advanced knowledge in Wi-Fi network configuration and troubleshooting. Core Competencies • Adaptability & Stress Management: Effective under pressure in dynamic environments. • Network Security & Compliance: Deep understanding of security protocols and regulatory compliance. • Preventive Maintenance: Proactive maintenance approach to minimize downtime. • Analytical & Strategic Thinking: Ability to interpret data and make strategic decisions. • Communication & Presentation: Clear communicator with strong documentation and presentation skills. • Problem Solving: Skilled in diagnosing complex issues and delivering sustainable solutions.

Job DescriptionDescription: We are seeking an experienced IT Manager - Warehouse IT Systems to oversee and support all aspects of IT infrastructure and operations within our high-volume distribution center. This role is vital to ensuring reliable performance of warehouse technologies including networking, automation systems, robotics, and full integration with Warehouse Management Systems. The ideal candidate will have a strong background in metrics-driven analysis, systems optimization, cross-functional team collaboration, and hands-on technical support. Key Responsibilities: • Lead and manage day-to-day IT operations for warehouse systems and infrastructure. • Provide application and help-desk support across a wide range of software and business systems. • Administer servers, desktops, printers, wireless devices, phones, and related hardware/software systems. • Collaborate with operations teams to identify system enhancement opportunities. • Monitor system performance metrics and use data to drive optimization. • Oversee updates, configuration, and maintenance of warehouse technologies. • Troubleshoot technical issues and escalate to vendors when necessary. • Ensure uptime and reliability of all critical warehouse IT systems. • Maintain compliance with IT security, cybersecurity, and data governance protocols. • Lead or support WMS-related projects, system upgrades, and rollouts. • Perform system monitoring, log analysis, and verify backup processes. • Research and recommend new technologies and infrastructure improvements. • Evaluate and maintain data security measures; respond to and investigate security incidents. • Analyze business processes and assist with developing/improving SOPs. • Perform other duties as assigned by Administration. Qualifications: • Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. • 8+ years of IT systems management experience in a distribution or warehouse environment. • Hands-on experience with warehouse automation and robotics. • Proven ability to work collaboratively with operations and cross-functional teams. • Strong communication, leadership, and vendor management capabilities. • Metrics-driven with solid analytical and decision-making skills. Required Skills & Competencies: Technical Expertise • Strong knowledge of enterprise IT systems and infrastructure. • Proficient with Active Directory, Group Policy, DNS, DHCP. • Skilled in VMware platforms and virtual infrastructure management. • Zebra printers, wireless scanners and barcode scanner support experience. • Solid experience in supporting WMS, WES, and MHS is required • Advanced knowledge in Wi-Fi network configuration and troubleshooting. Core Competencies • Adaptability & Stress Management: Effective under pressure in dynamic environments. • Network Security & Compliance: Deep understanding of security protocols and regulatory compliance. • Preventive Maintenance: Proactive maintenance approach to minimize downtime. • Analytical & Strategic Thinking: Ability to interpret data and make strategic decisions. • Communication & Presentation: Clear communicator with strong documentation and presentation skills. • Problem Solving: Skilled in diagnosing complex issues and delivering sustainable solutions. Requirements:

The Systems Engineer is responsible for the proactive administration of the hardware platforms, operating systems and the dependent services for LFUSA. This includes the configuration, installation, deployment, monitoring and troubleshooting of server hardware, operating systems, and services, resolving outages and documenting designs, processes and procedures. Knowledge, Skills and Abilities Required: 3-5+ years of experience in the IT related industry 3-5+ years of operational systems and support experience in a large, dynamic TSM environment Advanced knowledge of back-up strategies and data loss risk remediation Strong operational knowledge of Microsoft Server platforms and technologies including Windows Server 2003/2008/2012, Citrix 4.X-5.X, IIS, DNS, and DHCP Strong operational knowledge of Redhat Linux and VM Linux Strong operational of storage methodologies including IBM v series, Netapp Strong working knowledge of the installation, configuration, recovery, SRM and administration of VMware ESX Server 4.X, 5.X in a large enterprise clustered/high availability environment Demonstrates commitment to providing customer focused quality service Proven ability to work in both a team environment and independently Experience with MS Exchange 2010 DAG's and application disaster recovery methodologies Some travel may be required Qualifications: Bachelors' degree in Computer Science, Information Systems preferred 3-5+ years hands on experience with Microsoft Windows 2003/2008/2012 as a Systems Engineer preferred 3-5+ years of hands on experience with Linux OS 3-5 years of hands on experience with Storage Systems administration 2+ years hands on experience with VMware ESXi 4.x/5.x Experience with 200+ VM's Experience with 100+ physical Intel based servers (preferably IBM X-Series) Excellent communications skills both written and verbal Ability and availability to work occasional nights/weekends assignments as necessary Additional Information Send me your resumes at vince@alphait. us Pozdrawiam / With best regards, Alpha Technologies Inc (USA) Vince Taylor Sr Technical Recruitment Specialist

The Credit Systems Analyst acts in the capacity of administrator on various platforms, such as Sageworks/Abrigo, and works with multiple departments to review the structure, content, and quality of system-generated reports and conducts advanced reporting. This position streamlines current processes and reports, and works on various special projects to improve the department's efficiency as it pertains to information systems. The Credit Systems Analyst aids in the structure and reporting of but not limited to Production, Policy Exceptions, Financial Exceptions, Covenants, Criticized Assets, Annual/Semi-Annual Reviews, Appraisals, Allowance for Loan and Lease Losses (ALLL), Current Expected Credit Loss (CECL), Individual Worksheets (IWs), Restructured Loans (RLs), Credit Quality Indicators, and Changes in Criticized and Non-Accrual Loans. ESSENTIAL JOB FUNCTIONS: Oversees the integrity of data tracked on Sageworks/Abrigo and DNA systems Works with multiple departments to review the structure, content and quality of system-generated reports and maintains the correct data and conducts advanced reporting Streamlines current processes and reports, and works on various special projects to improve the department's efficiency as it pertains to information systems Aids in the structure and reporting of but not limited to the Production, Policy Exceptions, Financial Exceptions, Covenants, Criticized Assets, Watch List, Annual/Semi-Annual Reviews, Appraisals, ALLL, CECL, IWs, RLs, Credit Quality Indicators, Changes in Criticized and Non-Accrual Loans and other duties as needed Acts in the capacity of administrator on various platforms such as Sageworks/Abrigo Run daily, monthly, quarterly, and semi-annual reports Analyzes, deletes, and appends records for consistent information Reviews and analyzes database error logs after daily and/or periodic imports Analyzes and runs tests for better generation for financial statement information and reports Creates and runs verification reports to append records for ticklers, duplicate clients, and various other pieces of information for core systems and support systems May be tasked to lead routine Credit Systems area projects and update management on status JOB REQUIREMENTS: Bachelor's degree in Business, Accounting, Finance, Economics or related field Additional specialized training or education in computer science, management information systems, and advanced report writing preferred KNOWLEDGE/SKILLS REQUIRED: Intermediate proficiency with computers Basic credit analysis skills Intermediate analytical skills Intermediate mathematical skills Basic knowledge of credit administrative procedures, commercial lending practices, loan structures, regulations, risk assessment, products, data structures and reporting Basic verbal and written communication skills Basic project management skills Intermediate problem-solving skills Intermediate analytical planning skills Basic interpersonal skills PHYSICAL AND MENTAL QUALIFICATIONS: Standing, walking, bending and stooping required Must be able to sit at a desk for long periods of time and use a computer Must be able to occasionally move or lift up to 10 pounds May be asked to work supplemental hours periodically Limited travel required occasionally during and after business hours The above statements are intended to describe the general nature and level of work being performed by the incumbent assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all personnel so classified. NOT A CONTRACT

The Systems Administrator position ensures the availability, integrity, and operational efficiency of the College Information System (CIS) and its related platforms by managing system security, backups, documentation, user access, software installation, application testing, and reporting. The role also involves supporting systems such as Informer and Self-Service, coordinating with departments to implement and maintain CIS applications and integrations, and delivering technical assistance and training to enhance user experience. The System Administrator reports to the Director of Information Systems and Institutional Research. * Serve as administrator for the College Information System (CIS) System providing operational controls as required. * Maintain the integrity and the security of the data files on the administrative computer systems through backup procedures and security practices. * Provide project oversight for testing and implementation of CIS upgrades and migrations. * Manage security access for users and maintain password changes for CIS resources. * Deliver one-on-one or small group training for CIS as needed. * Provide technical support, and password maintenance for end users. * Install operating system level patches. * Perform operational procedures and provide reports as needed or required for the operation of the College. * Coordinate Technology Support Services administrative computer systems functions with other departments when appropriate. * Maintain Self-Service and associated software. * Maintain Informer software, upgrades, user security, and access. * Implement and maintain applications within CIS utilized by the Business Office, Human Resources, Student Development, and other departments as required. * Manage the college's user portal and enhance its functionality by developing and maintaining interactive features using HTML, CSS, and JavaScript. * Participate in relevant professional development opportunities such as conferences, webinars, and training sessions in accordance with College policy. * Support the CFNC interface, as well as other third-party integrations. * Provide documentation and access for College audits as required. * Support Moodle/Colleague Interfaces for proctoring, ThinkingStorm and tutoring software * Support scripting needs for Moodle Interface. * Cross-train on Moodle Administration support for distance learning for system operations and support, management of Sandbox, support tickets, reporting, patching and upgrades (account creation, making courses available, faculty/student access and functionality issues). * Cross-train on the administration of the college website to serve as the backup to the website administrator Perform other related duties as incidental to the work described herein. REQUIRED: Associate Degree in Information Systems Technology or related field. PREFERRED: Bachelor's Degree related field Experience with AWS, Active Directory, UNIX/LINUX, SQL Server NC Community College experience Project management experience * Requires 1 to 3 years of experience working with information systems * Must be able to handle security duties with high level of confidentiality * Requires knowledge of Microsoft Office * Possess excellent oral and written communication skills * Interacts effectively with internal clients to identify needs and evaluate suitable solutions in a timely manner * Must be flexible to work through unexpected systems issues when they occur * Requires critical thinking skills and attention to detail Physical Demands Must be physically able to perform job duties. Environment: this position requires a range of physical demands. Primarily work is performed in an office environment and requires the ability to operate standard office equipment. Mobility: To move around the office and campus environment, walking, standing, and bending required, and the ability to lift and maneuver items weighing up to 20 lbs. (technical support duties) Dexterity: to handle paperwork, use computer keyboards, and operate office equipment efficiently. Visual acuity: To read, analyze and review detailed information.

Job Description As a Systems Engineer, you will be at the forefront of defining, developing, and being responsible for verification and validation test processes for various applications, contributing to the evolution of advanced mobility and beyond. This role demands a seasoned professional with a proven track record in systems engineering, strong systems engineering skills, and a passion for pushing the boundaries of technology. This role demands the ability to collaborate with multidisciplinary teams to deliver groundbreaking solutions. Responsibilities: • Collaborate with cross-functional teams to write, manage, standardize, and implement Integration Test Procedures, Integration Test Reports, and System Verification Reports for vehicle systems. • Collaborate closely with vehicle system experts, including control systems engineers, software and hardware engineers, and sensor technology experts to conduct, integrate, verify, and validate vehicle systems and subsystems as part of test. • Stay up to date with the latest advancements in systems engineering industry standards and guidelines, MBSE tools for requirements generation, verification, validation, and integrate relevant innovations and procedures into system integration and the test environment. • Assist in coordination of activities with the test team, vehicle system teams, Program Management, Flight Test, Certification Authorities, Consultants, and Suppliers. • Support discussions with regulatory agencies and certification authorities from the USA and other countries, related to systems integration and test, verification, and validation. • Development, maintenance, and configuration control of test requirements and test procedures with an emphasis on repeatability, regression, and automation. • Participate and contribute to the development of vehicle system test plans and strategy for verification, to include verification requirements, test methods, pass/fail criteria, corrective actions, and system means of compliance. • Responsible for the development of validation plans and metrics for evaluating system effectiveness, operational suitability, sustainability, and survivability of vehicle systems under intended operational environments Requirements • Bachelor's degree • A minimum of 5 years of industry experience in systems engineering, verification and validation, and test. • Strong proficiency in systems engineering tools such as DOORS, Cameo Systems Modeler or equivalent, JIRA, Confluence, Github, Bitbucket, Teamcenter, etc. • Extensive knowledge of requirements verification traceability including generation of RVTM's for verification methods, results, and resolution. • Experience defining system requirements, architecture and interfaces for Fly-By-Wire • Previous involvement with developing and managing certification plans, test plans, and qualification campaigns for FBW systems in an integrated lab environment. • Hands-on experience with regulation/certification processes (FAA, EASA,etc.) • Strong problem-solving skills and the ability to analyze complex technical challenges. • Exposure to ARP5754, DO-178, DO-254 preferred.

We are seeking a highly experienced and technically skilled Server Test Engineer to lead and optimize server production operations. This role is critical to ensuring high-quality output, process efficiency, and alignment with global manufacturing standards. Responsibilities + Conduct comprehensive testing and validation of server hardware components. + Collaborate with cross-functional teams to ensure product quality and reliability. + Develop and execute test plans, test cases, and test scripts to meet global standards. + Identify, document, and track defects, and work with engineering teams to resolve issues. + Participate in design and specification reviews. + Analyze test results and provide detailed reports to stakeholders. Essential Skills + Bachelor's degree in Computer Science, Electrical Engineering, or a related field. + Minimum of 5 years of experience in testing server hardware. + Strong verbal and written English skills; effective team collaboration. + Understanding of validation processes and test methodologies. Additional Skills & Qualifications + Familiarity with Intel server architecture and/or GPU Nvidia Arm based technology. + Familiarity with server components like CPU, memory, BIOS/UEFI, BMC, PSU, motherboard. + Deep understanding of BIOS/UEFI and BMC validation, including Redfish, PLDM, IPMI. + Proficiency with Tier 1 server OSes such as Windows Server, RHEL/SUSE, VMware. + Proven ability to troubleshoot complex hardware issues. Job Type & Location This is a Permanent position based out of Whitsett, NC. Pay and Benefits The pay range for this position is $71000.00 - $118400.00/yr. Qualifications Bachelor's degree or higher in Systems Engineering, Electrical Engineering, Mechanical Engineering, or a related field. Workplace Type This is a fully onsite position in Whitsett,NC. Application Deadline This position is anticipated to close on Dec 29, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.

Dorleco is a 360-degree controls software development & integration solution provider for electric and autonomous vehicle systems, focused on achieving its mission of developing sustainable & efficient vehicles with innovative, robust, and lean engineering practices. We provide a fast-paced R&D environment and deliver integrated solutions for mechanical, electrical, software, thermodynamic, and energy storage systems for modern electric and autonomous vehicle systems. We are a trusted resource for full-time projects, overflow work, training, and resident engineering needs for the larger companies ePowertrain and ADAS engineering departments. We are also a certified Minority Enterprise by NMSDC! We offer competitive salary and benefits plan including comprehensive relocation package, and great opportunities for career growth! Requirements: MUST be authorized to work in the United States for any employer. MUST be available to start working within 3 weeks of offer acceptance date. Responsibilities: As a Verification Engineer within the Truck Build and Configuration team you will perform problem solving activities related to ECU, Wiring, or end-to-end function issues to support projects with their test vehicles and rigs. Supporting fault tracing in project trucks, early phase electrical engineering, software downloading, parameter programming of ECUs, and troubleshooting complex electro-mechanical issues in the lab, rig, or truck environment. Performing vehicle logging and capture fault codes, analyze log files and support component owners and engineers with various problem-solving activities. Writing problem reports, define needed activities, and recommend actions for problem resolution. Qualifications: Bachelors degree in Mechatronics, Electrical, or equivalent engineering. 5-8+ years of experience from HW/SW development and testing in truck or car industry. Knowledge of distributed embedded systems as well as CAN, ISO, and LIN protocols and you are comfortable in using diagnostic tools to troubleshoot wiring harnesses, sensors, and actuators. Proficient with use of tools for basic mechanical tasks, and you can read electrical schematics for automotive troubleshooting. Experience using a multimeter in troubleshooting and a strong ability to use computer-based diagnostics. Good working knowledge of Vector tools such as CANalyzer. Experience with electrical architecture as well our unique tools are considered a merit. Ability to work cross-functionally with individuals and teams.

A leading manufacturer of high-performance composites for aerospace, defense, and automotive applications is seeking an experienced Systems Analyst to support its manufacturing operations. This role will oversee the administration, maintenance, and enhancement of the Epicor Kinetic ERP system, ensuring it effectively meets business and operational needs. The ideal candidate will have a strong background in manufacturing systems, user support, and ERP system optimization. Key Responsibilities: ERP System Administration: Manage and maintain the Epicor Kinetic ERP system, ensuring system reliability and performance. Handle user management, security configurations, Windows server maintenance, SQL server management, and software upgrades. Ensure system updates align with business objectives and compliance requirements. User Support & Training: Provide end-user training and technical support to optimize system usage. Troubleshoot system issues and implement solutions to improve efficiency. Document system configurations, processes, and user guidelines. System Customization & Reporting: Develop system enhancements and customizations to align with business needs. Create and maintain reports using Business Activity Queries (BAQs), SSRS, and other reporting tools. Ensure data integrity and accuracy for business decision-making. Compliance & Security: Assign and manage user roles and permissions to control data access. Conduct system audits to ensure compliance with security protocols and regulatory requirements. Qualifications: Required: Minimum 5 years of experience in a manufacturing environment with a strong understanding of production processes and ERP systems. At least 5 years of hands-on experience with Epicor ERP systems (preferably Epicor Kinetic) and related tools such as QuickShip, BarTender, ECM, DMT, BPMs, BAQs, and Dashboards. Strong analytical and problem-solving skills with a track record of troubleshooting technical issues. Preferred: Masters degree in Information Technology, Computer Science, or a related field. Experience with compliance-related modules such as Creative A&D. Residency in or near the Triad NC area. Reporting Structure: Reports directly to the IT Director. No direct supervisory responsibilities. Compensation & Benefits: Competitive salary based on experience. Comprehensive benefits package including medical, dental, life, and disability insurance. 401(k) retirement plan with a 4% company match. Qualified candidates must be U.S. citizens and eligible to obtain a Secret Security Clearance. This position offers an opportunity to work in a dynamic, high-tech environment with cutting-edge manufacturing technologies.

Make a Difference in Someone's Life! At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury. You Belong at Monarch You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders. Job Highlights:This Opportunity:The primary responsibility of the Information Technology Engineer is to provide IT assistance to agency staff members by fielding questions and resolving user problems as they occur.What You'll Do: • Assist with quality assurance of assets in inventory, deployed assets, and the procurement process for all agency IT equipment. • Assist in maintaining agency information technology assets to provide for optimum use of telecommunications and computer resources. • Provide training for agency staff members in the usage of computers and telecommunications systems as well as assisting with new equipment installations at a variety of sites and new office startups. • Work cooperatively with a team to analyze and maintain existing hardware and software capabilities as well as the installation and upgrade of operating systems and application software when needed. • Utilize best practices in troubleshooting a variety of hardware and/or software issues and perform "root cause analysis" in conjunction with users with varying technical knowledge. • Provide courteous and professional customer service while troubleshooting issues over the phone and resolve customer issues promptly. • Record all Information Technology support requests in the agency helpdesk ticket system and prioritize service request response. • Follow and maintain HIPAA standards for various levels of security and confidentiality. • Provide on-call support as assigned. • Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements. • Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific information technology areas. • Demonstrate knowledge of emergency procedures and assists in crisis situations. • Complete all other relevant responsibilities as assigned by the supervisor. • Drive and travel as required. Education We're Looking For:Associates: Information Technology, High School Diploma (Required) Certifications We're Looking For:Drivers License (Valid) - USAExperience We're Looking For:Computer Science Experience | 0-1 Years | Required Information Technology Experience | 0-1 Years | RequiredSchedule:Monday-Friday (8:00am-5:00pm) Target Weekly Hours:40Monarch is an Equal Opportunity Employer Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact **************** or call **************. This in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.

Precision Resources, a division of The Trimarc Group, Inc. is currently searching for a Junior Systems Engineer for one of our client's in Greensboro, NC. This individual will be responsible for supporting networks, servers, virtualization, and storage systems that power client environments. Every day brings new opportunities to solve challenges, learn advanced technologies, and work alongside a team of experts delivering enterprise-level IT solutions. THIS IS AN ONSITE POSITION Required Qualifications Minimum of 3 years' IT infrastructure support experience. Manage data center and office networks (Cisco, Arista, Sonicwall). Assist with migrations using Veeam. Provide Level 2 and Level 3 technical support to clients. Support security systems, cameras, telephone systems, UPS, and generators. Respond to data center/facility alarms and alerts as needed. Strong knowledge of: Modern hardware/architecture TCP/IP networking Virtualization technologies (VMware, Hyper-V, Citrix XenServer) Maintain Rocky/AlmaLinux servers, TrueNAS storage, and SMB shares. Internet protocols (SMTP, SSH, HTTP/HTTPS, SNMP, NTP, DNS, DHCP, etc.) Must be a US Citizen or Green Card holder. C2C or candidates requiring sponsorship will not be considered. Apply Directly https://evoportalus.tracker-rms.com/PrecisionResources/MyLite?id=1279 To view all of the open position with Precision Resources, please visit: http://www.precisionresources.org/careers/ Precision Resources, a division of the Trimarc Group Inc., is one of the fastest growing consulting and recruiting firms providing top-tier Information Technology professionals. Our IT Consulting and Recruitment Division is strengthened with our ability to match talented and experienced Information Technology professionals to the unique business needs of our clients. Our team-based approach allows us to combine our experiences in the IT industry to develop effective, customized solutions quickly and efficiently. Since we focus on building long-term relationships, we are always striving to provide higher quality service and produce better results. We have become a strategic partner for Fortune 500 firms as well as small to medium sized companies because of the ability to quickly develop effective, customized solutions for time-sensitive initiatives for our clients. From contract and consulting, to contract to hire and permanent placement, Precision Resources has a solution to meet your needs.

Honda Aero, Inc., a wholly-owned subsidiary of Honda Motor Co., Ltd., is located in Burlington, North Carolina. Its corporate headquarters and jet engine manufacturing operations is adjacent to Burlington-Alamance County Regional Airport. The new plant will serve as the primary production location for engines developed and marketed by GE Honda Aero Engines, LLC (a joint venture between Honda Aero and GE), beginning with the GE Honda HF120 turbofan engine, chosen to power the newest and most advanced product in the business jet market - the HondaJet . Job Description Essential Job Duties & Responsibilities: • Develops and maintains quality standards and specifications (ATP and calibration procedures) for HAI Production and Maintenance/Repair/Overhaul (MRO) to assure product quality and reliability. • Plans and coordinates activities designed to ensure assembly, testing, and maintenance of engines are consistent with established quality standards, specifications, and regulations. • Serves as the primary manufacturing resource for test cell problem identification, resolution, loss reporting and continuous improvement. Performs root-cause analysis and other problem solving activities to identify effective corrective actions and process improvements. Creates and implements quality control projects based on findings. • Performs specific engineering functions, such as inspection, testing and engineering analysis to assure continuous quality over processes and products within the company. • Serves as the test cell quality engineering specialist for engine testing. Supports engine test team with engineering functions associated with calibration, equipment maintenance, engineering analysis, and final test result judgment. • Develops and analyzes data associated with assembly, test, MRO, or customer discrepancies to propose quality reliability improvements of finished product. Performs “Perfection Reviews” of finished product prior to shipment. Maintains required customer release agent status. • Provides Preliminary Review (PR) disposition for nonconforming product. • Assists in process capability studies, software quality assurance activities, and design of experiments to support process validation. • Develops, executes and analyzes quality-reporting measures. • Assists in the management of calibration and test equipment to traceable standards. • May compile, write and deliver training material on quality standards and activities. • Coordinator of all test cell activities, except manpower, to meet production demand. • Prepares and maintains test operating instructions and MES procedures. • Performs work order alterations and rework instructions to comply with engine test requirements and allow for work to be performed in the cell. Qualifications Education/Experience: • Bachelor degree in a technical field or applicable work experience • Minimum of 5 years of aerospace experience associated with quality assurance of parts and products. • Minimum of 2 years engine test experience associated with maintaining an engine test facility with final acceptance testing. • FAA Designated Manufacturing Representative (DMIR) experience is a plus. Knowledge: • Knowledge of AS9100/FAA quality system requirements. • Knowledge of FAA Part 145 regulations. • Experience implementing and improving quality management systems, writing procedures, preparing quality plans, work instructions and conducting internal and external audits. • Advanced problem solving experience using root cause analysis. Experience with Preliminary Review (PR) and/or Material Review Board (MRB) authorities. • Diverse knowledge of inspection and control methods, techniques and documentation. • Experience with the mechanical, electrical, and software programming aspects of an engine test cell environment. • Strong knowledge of jet engine design and functional concepts. • Knowledge of continuous improvement and experience implementing lean manufacturing. Job Related Specific Skills: • Strong mechanical and electrical aptitude. • Proficient knowledge of Microsoft Office including Excel and ERP/MRP systems. • Solid metrology skills. • Exceptional analytical and problem solving skills. • Excellent verbal and written communication skills. • Strong project management skills. • Ability to work and interact with departments throughout and external to the organization. • Sound planning and organizational skills. Additional Information All your information will be kept confidential according to EEO guidelines.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Do you want a job you love: a career that provides you the resources to research new and emerging trends in cyber security and networking; a job that affords you the flexibility to take risks in defining and building the next great thing; a position that allows you to use your talent for evangelizing what you and the team built to the world's largest organizations as well as to the tech community? The Sales Engineer (SE) is a technical role that is part of a highly technical sales team, which supports sales and promotes customer satisfaction. Primarily providing pre-sales technical support for the implementation of products/applications/solutions. This includes presentations, product demonstrations, assessment of potential application of F5 solutions, and the development of account plans. Primary Responsibilities: Act as a trusted advisor providing technical expertise through Sales presentations, Solution designs, Solution demonstrations, and Proof of Concepts Provide solution designs, and systems engineering configurations Develop and Maintain a high level of technical knowledge of F5 product set, the relevant industry, and Sales aptitude Design differentiating solutions and articulate technical and business value of F5 Solutions against competitors. Design technical solutions that can solve customer business problems or create a new service offering Participate in the development and support of content (presentations, WP's, use cases…) for customers and partners Participate in the writing and response to Government RFP across multiple agencies Maintain knowledge of competitive landscape and share with peer group Champion a collaborative, team-based environment, sharing standard methodologies and success and building lasting relationships Effectively negotiate and pursue conflict resolution Own or assist on Change Request (CR) and Customer Special Request (CSR) cases on behalf of customer Responsible for upholding F5's Business Code of Ethics and for promptly reporting violations of the Code or other company policies. Perform other related duties as assigned Customer support activities include: Can articulate the F5 Sales Strategy, Messaging, and positioning F5 value proposition for customer business objectives Develop and maintain trusted advisor relationships with customer technology staff and management Consistently provide elite customer service during pre-sales and post-sales activities Can deliver sales pitch/whiteboards at CxO level through to detailed technical staff Actively use Salesforce.com for each opportunity and named account Partner with sales team to develop and manage Technical Account Plan and/or Territory Account Plans Understand and effectively utilize F5 organizational resources Actively utilize SE tools: CSR, Idea, Hive, Mainstreet, and others Identify and qualify technical opportunities Influence Sales strategy Determine viability of opportunity and map out account political structure Post sales activities include: Understand and follow critical issue process Partner with the F5 Technical Support and customers/partners to resolve issues Qualifications: 8+ years related industry experience in a dynamic high-tech environment with a BA/BS or equivalent work experience. 5+ year pre-sales experience System administrator skills with UNIX, Microsoft or application knowledge Solid grasp of LAN and WAN networking protocols and technologies, including switching, routing, and security (e.g., Layer 4-7, firewall, DDoS, etc) Industry trends and cycles Excellent written and oral interpersonal skills Excellent presentation skills. Added Plus: Industry and F5 Networks-targeted technologies i.e. Application Delivery Control, Application Access Control, SSL intercept/inspection, and Web Application Firewall Security. Good understanding of LTM, DNS, AWAF, AFM and DDoS Application development experience with any of the following: Open source and public cloud technologies (Github, Ansible, AWS CFTs, Azure ARM templates, GCP, etc.) Modern development methodologies (Agile, CI/CD) Static and dynamic code analysis security technologies Applications written or refactored for containers (Docker, Kubernetes, etc.) Various scripting and programming languages and operating systems (tcl, Python, Assembly, C, Javascript, Node.js, Linux OS, etc.) TS/SCI clearance Physical Demands and Work Environment: Duties are performed in a normal office environment while sitting at a desk or computer table. Duties require the ability to utilize a computer, communicate over the telephone, and read printed material. Duties will require being on call periodically and working outside normal working hours (evenings and weekends). Duties may require out of town travel up to 30% of the time. #LI-EM1 The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. The annual base pay for this position is: $123,500.00 - $185,300.00 F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5's benefits can be found at the following link: ******************************************* . F5 reserves the right to change or terminate any benefit plan without notice. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com). Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

Must Have Technical/Functional Skills: * Tier 3 (L3) IT Infrastructure engineers comprise a technical team that deals with technical problems. Troubleshooting, configuration, database administration, and repair for server, network, infrastructure, Data Center, email, file shares, and other infrastructure issues. Besides always having the ability to deploy solutions to new problems, Level 3 tech usually has the most expertise in a company and is the go-to person for solving difficult issues * With years of experience, the L3 experts can manage and resolve almost any problem that requires high expertise. They can also control the infrastructure, cloud, network, and DC level operations. All the high-end administration tasks are secure in their hands, and it is advisable to have at least an L3 level technician as a team leader in every operation. These engineers use requirements and aim to replicate problems to detect the root cause. They have access to the highest technological support for fixing issues or developing new features. Their team mainly consists of chief engineers who designed the product or service * Responsible for providing support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer-facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. Handles the tickets routed by L1 support or can they produce tickets for any issue they observe * Plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements Roles & Responsibilities Network (LAN, WAN and Wireless) * Troubleshooting & admin of Cisco Layer 2 & Layer 3 Routing, Cisco Wireless Networks, Cisco PBX Administration, Cisco standard protocols and Cisco CCNA certification * Ability to support IT Cabling, Infrastructure Planning, and Design. Examples of scope work (cable patching, switch config/deploy, port enable/disable, analyze network traffic) * TCP/IP, DHCP, Subnetting, VLAN, POE * Experience with packet capturing example: Wire Shark * Network maintenance, support and refresh * Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution Data Center (Server Room) Management * Site infrastructure knowledge (Power/UPS, HVAC, cabling, etc.) * Experience installing and troubleshooting server room hardware components, such as Rack Servers, Fiber, switches, disk drives, memory, etc. * Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution Server Management * Must have experience in administering windows server operating systems e.g. Windows Server 2016, monitoring, troubleshooting, parts swaps/repair * DHCP, DNS, Print Server, File Shares, Microsoft SCCM * Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution * Working knowledge/experience supporting Hardware for servers, data backup libraries and SAN/NAS * Server, storage and backup systems maintenance, support and refresh: Rackmount, install and configure server hardware * Knowledge of Server 2012/2016 Policy and Security Management Critical plant floor hardware support * Examples of work include items like MFG support (GALC, AER creation, PTCS, etc.) * ANDON and PLC (Programmable Logical Controls) support knowledge * First level of support Business and Plant Floor applications, managing escalation of issues to the Subject Matter Experts (SME's) * Excellent troubleshooting (critical thinking), problem solving & root cause analysis skills for Outage & Problem Management * Exceptional customer service and ability to work well under pressure e.g. plant down situation, outages, critical plant floor equipment require a 15-minute turnaround time * On-call 24x7 availability during non-work hours and ability to work flexible hours and overtime Others Must Have Attributes for Level 3 * Ability to lift 50 lbs. and be able to climb ladders and staircases to access IT equipment * Ready to travel to other Toyota sites/locations within the US to support on a short basis. * Strong team worker with professional demeanor and strong ethics * Good written and oral communication skills are required * Experience with remote control tools and remote support (off-site) * Ongoing support of various Manufacturing computer systems * Windows Active Directory: Maintenance kiosks, OU configuration, Group Policy Objects * Change Management process * Associate or bachelor's degree in computer information systems, Computer Science or related field * TMMBC English 50%-100% Competence Nice To Have * Experience and/or knowledge of PLC's a plus. * Plant Monitoring software knowledge (Active Plant, Wonderware, Ignition) * Knowledge of iGear, Kepware, or other machine data gathering tools * SQL Server database administration (backu ps, security, monitoring, etc.) * Manage storage and backup systems * Previous experience supporting a large corporate, manufacturing environment * Experience supporting and troubleshooting Business and Mission Critical applications * 3 to 5 years of experience performing Level 3 responsibilities * Knowledge of Cisco Voice over IP hardware/software/server operation/configuration * Provide technical assistance and support, and resolve problems related to the use of computer hardware and software Analyze, resolve, respond to, and document end user inquiries. * Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools. * Troubleshoot Operating System issue. Connection issues with LAN/WAN. * Update tickets with accurate and timely records of work performed, and resolution details * Maintain and contribute to a knowledge base. * Coordinate hardware warranty repair. * Perform inventory management activities as required in coordination with asset management and other corporate groups. * Escalate to 3rd party vendors when necessary * Responsible for raising and coordinating problem management issues * Perform additional tasks (end user/infra related) when required Strong understanding and skills in SLA, KPI Management. * Provide technical support stationed at the site who can quickly respond to problems that may arise within data center/computer/server rooms which need physical handling. * In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in specific technology. * Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specializes in different products and categories. * Receives instructions from certified technicians and project managers to troubleshoot advanced issues. * Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment. * Primary responsibility to manage End User related incidents and requests. * Go to person for all plant IT related requests (Password resets, access etc. specific to plants). Base Salary Range: $70,000 - $80,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection.