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Guest Services Associate jobs at Tampa General Hospital - 192 jobs

  • Customer Service Coordinator- Mid-South Image Center

    Baptist Memorial Health Care 4.7company rating

    Southaven, MS jobs

    Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment entries and bank deposit. Incumbents are subject to overtime and callback as required. Performs other duties as assigned. Responsibilities Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes. Performs daily and monthly close out procedures for internal controls and cash balancing. Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information. Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication. Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations. Answers telephones, takes and directs messages on a timely basis according to the direction and location appropriate to maintain continuous work flow. Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work flow and to ensure confidentiality. Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate. Carries out all other duties assigned by the Clinic Manager in a timely manner. Completes assigned goals. Specifications Experience Minimum Required Preferred/Desired One year's current experience with insurance billing and/or medical collection and medical terminology. Education Minimum Required Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties. Preferred/Desired Collegiate or medical trade completion. Associates Degree Training Minimum Required Preferred/Desired Special Skills Minimum Required Type 30 wpm, 10 key experience, Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology. Preferred/Desired Proficient with 10-key. Licensure None Minimum Required Preferred/Desired
    $19k-25k yearly est. 6d ago
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  • Senior Care Assistant

    A First Name Basis 2.9company rating

    Kiln, MS jobs

    About Us: At A First Name Basis In-Home Care LLC, we believe in providing care that feels like family. We are looking for dedicated caregivers who want to make a difference in the lives of seniors and individuals with disabilities across Mississippi. Join a team that values compassion, respect, and teamwork. Responsibilities: Assist clients with daily living activities (bathing, dressing, grooming, etc.) Provide companionship and emotional support Light housekeeping and meal preparation Medication reminders and accompany to appointments. Monitor and report changes in client health and well-being Requirements: High school diploma or GED Valid ID and reliable transportation Experience in caregiving or CNA certification (preferred but not required) Ability to pass background checks and drug screening A kind heart and a positive attitude Benefits: Competitive hourly pay with overtime opportunities Flexible scheduling to fit your lifestyle Health insurance options Supportive and respectful team environment Job Types: Full-time, Part-time Pay: From $11.00 per hour Benefits: 401(k) Flexible schedule Health insurance Referral program Work Location: In person
    $11 hourly 6d ago
  • Guest Service Associate

    Xpresspa 4.1company rating

    Melbourne, FL jobs

    At XWELL Health, Wellness, Beauty, we're more than a spa-we're a destination for luxury beauty, aesthetics, and wellness experiences. With a strong local following and expanding service offerings, our centers attract discerning clients who value excellence, results, and world-class care. We are seeking a Guest Experience & Sales Associate with a passion for the med spa industry, beauty, and wellness. This is an exciting role for someone who thrives in a fast-paced, luxury environment and loves building relationships that translate into client loyalty and sales success. You'll be the first point of contact for guests, creating a seamless and welcoming experience, while also driving revenue through education, promotions, and personalized service. Requirements Requirements: * Provide warm, professional, and high-touch customer service to every guest. * Educate clients about spa treatments, memberships, and promotions to increase sales and retention. * Pre-book and encourage repeat visits, nurturing long-term guest relationships. * Manage appointments and reservations to ensure a smooth guest flow. * Support social media initiatives by helping highlight promotions, services, and client experiences. * Collaborate with the Spa Manager and team to meet and exceed sales and performance goals. * Maintain a luxury-level spa environment by ensuring spaces are clean, organized, and guest-ready. Qualifications: * Passion for beauty, aesthetics, and wellness-experience in the med spa or luxury hospitality industry preferred. * Sales-driven mindset with proven ability to meet or exceed goals. * Exceptional interpersonal and communication skills; polished, professional presence. * Tech-savvy and comfortable supporting guest engagement through digital tools and social platforms. * A team player who thrives in a dynamic, fast-paced environment. Benefits: * Competitive base pay plus sales commission opportunities. * Medical, Dental, and Vision plans (Full-Time employees only) * 401K with corporate match (Full-Time employees only) * Generous PTO plan * Scholarship Program (Full-Time employees only) * Professional growth and development opportunities in the fast-growing med spa industry. * A supportive team environment where passion, drive, and innovation are celebrated. If you're passionate about wellness and beauty, love connecting with people, and are motivated by sales and growth, we'd love to meet you. Send your resume to ******************** and take the next step with XWELL Health, Wellness, Beauty.
    $20k-27k yearly est. Easy Apply 18d ago
  • Guest Service Associate

    European Wax Center 4.1company rating

    Boca Raton, FL jobs

    Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid training Vision insurance Here's what you need to bring: An awesome team-player attitude A verifiable history of excellent attendance and attention to detail Evening and weekend availability Prior experience in Sales (experience w/commissions a plus) When you're ready to love your job and achieve your full potential, let's talk. About European Wax Center Our Story European Wax Center began as a family-owned business. Since 2004, we've provided our guests with a first-class waxing experience centering around: Our proprietary Comfort Wax Private waxing suites A crisp, clean environment And the most professionally trained estheticians in the industry From day one, we've been putting our values into action to delight our guests with an exceptional waxing experience. *This role is not eligible for visa sponsorship* European Wax Center is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. This job description is a general description of essential job functions. It is not intended to describe all duties someone in this position may perform. All employees of EWC and operating subsidiaries are expected to perform tasks as assigned by supervisory/management personnel, regardless of job title or routine job duties. Supplemental pay Commission pay Bonus pay Benefits Flexible schedule Paid time off Health insurance Dental insurance Vision insurance Life insurance Disability insurance 401(k) matching Referral program Employee discount Paid training
    $19k-26k yearly est. 60d+ ago
  • Guest Service Associate

    European Wax Center 4.1company rating

    Boca Raton, FL jobs

    Job Description About the Role The role of a Guest Service Associate (GSA) is to represent European Wax Center in a professional and consistent manner while upholding the company's core values. The Guest Service Associate is the first and last impression of the guest's entire experience, so it's important to always maintain a cheerful and positive attitude. A Guest Service Associate is able to work with like-minded individuals who share in their excitement and passion for Revealing Beautiful Skin. Even better, a Guest Service Associate shapes the future of EWC and supports guests in feeling gorgeous, radiant, and confident in their own skin. About European Wax Center European Wax Center , a leading beauty lifestyle brand franchise founded in 2004 by the Coba brothers, offers guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests with a modern environment for a comfortable and luxurious experience, which is focused on EWC's vision of Revealing Beautiful Skin , through exceptional services by professionally trained and certified waxing experts. So confident in the experience, EWC offers first-time guests a free wax on some of its most popular services. EWC prides itself on its unique franchise business model and its network of more than 700 centers across the U.S. For more information about EWC visit: ************************ Responsibilities Responsible for creating a memorable guest experience. Responsible for all opening and closing procedures of the center. Responsible for managing the flow of guests in and out of the center and assisting with questions as needed. Responsible for managing the Reservation Book. Responsible for educating all guests on the benefits and savings of Wax Passes and consistency with waxing. Responsible for educating all guests on European Wax Center's product portfolio, Strut 365™, and demonstrating products on guests. Responsible for maintaining the front of the center, including--but not limited to--restocking product shelves and refilling brochure and cardholders. Responsible for educating guests on current in-center promotions. Responsible for maintaining and exceeding center and individual goals. Qualifications Ability to work flexible days and hours. Ability to work weekends. A positive, friendly, upbeat, and personable demeanor. Ability to receive and implement feedback. An ability to work independently with limited supervision. A professional appearance at all times. Sales experience is preferred.
    $19k-26k yearly est. 6d ago
  • Guest Service Associate

    European Wax Center 4.1company rating

    Boca Raton, FL jobs

    About the Role The role of a Guest Service Associate (GSA) is to represent European Wax Center in a professional and consistent manner while upholding the company's core values. The Guest Service Associate is the first and last impression of the guest's entire experience, so it's important to always maintain a cheerful and positive attitude. A Guest Service Associate is able to work with like-minded individuals who share in their excitement and passion for Revealing Beautiful Skin. Even better, a Guest Service Associate shapes the future of EWC and supports guests in feeling gorgeous, radiant, and confident in their own skin. About European Wax Center European Wax Center , a leading beauty lifestyle brand franchise founded in 2004 by the Coba brothers, offers guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests with a modern environment for a comfortable and luxurious experience, which is focused on EWC's vision of Revealing Beautiful Skin , through exceptional services by professionally trained and certified waxing experts. So confident in the experience, EWC offers first-time guests a free wax on some of its most popular services. EWC prides itself on its unique franchise business model and its network of more than 700 centers across the U.S. For more information about EWC visit: ************************ Responsibilities Responsible for creating a memorable guest experience. Responsible for all opening and closing procedures of the center. Responsible for managing the flow of guests in and out of the center and assisting with questions as needed. Responsible for managing the Reservation Book. Responsible for educating all guests on the benefits and savings of Wax Passes and consistency with waxing. Responsible for educating all guests on European Wax Center's product portfolio, Strut 365™, and demonstrating products on guests. Responsible for maintaining the front of the center, including--but not limited to--restocking product shelves and refilling brochure and cardholders. Responsible for educating guests on current in-center promotions. Responsible for maintaining and exceeding center and individual goals. Qualifications Ability to work flexible days and hours. Ability to work weekends. A positive, friendly, upbeat, and personable demeanor. Ability to receive and implement feedback. An ability to work independently with limited supervision. A professional appearance at all times. Sales experience is preferred.
    $19k-26k yearly est. Auto-Apply 60d+ ago
  • Guest Service Associate

    European Wax Center 4.1company rating

    Tempe, AZ jobs

    Job DescriptionDescription: Does the idea of earning unlimited commission plus a generous bonus drive you to want to succeed? Are you looking to put your talent for sales and love of the beauty industry to good use? Do you thrive in a fast-paced, results-driven team environment? If so, WE'VE GOT YOUR NEXT GREAT CAREER OPPORTUNITY! We are a dynamic professional salon service committed to providing guests with a first-class waxing experience. As a Guest Service Associate at European Wax Center, you will use your expertise and product knowledge to ensure every moment is an opportunity for confidence! Our comprehensive training will provide you with all the tools you need, and to show our appreciation, we offer competitive pay and performance incentives throughout your career. In this role you will: Assess guest needs and provide information on product features and Wax Pass benefits. Achieve company sales goals on a daily, monthly, and annual basis. Receive the tools you need to become a rockstar sales associate and maximize your income. Turn your passion for the beauty industry into a rewarding career with excellent growth potential. With your help, we'll give our guests a reason to Walk In, and Strut Out. Wax Center Partners/European Wax Center is one of the fastest-growing beauty franchises in the country! Don't miss the opportunity to be part of one of the largest and most reputable companies in the beauty industry! ************************* WHAT'S IT LIKE BEING PART OF EUROPEAN WAX CENTER? We Care About Each Other We Do The Right Thing We Delight Our Guests We Have Fun While Being Awesome WHAT'S IN IT FOR YOU? 401(k) Retirement Savings Plan Medical, Dental, Vision, and Disability Insurance Paid Time Off Discounts on waxing services and retail products Free waxing during Wax Associate Training Best-in-class training and continuous education Advancement opportunities for those wanting to further their career A fun, well-managed work environment Requirements: WHAT WE'RE LOOKING FOR: A reliable go-getter with an understanding of the sales process A passion for sales excellence through education; sales experience is strongly preferred but not required. If you are outgoing and personable, we have an amazing training program! Ability to responsibly open and close the center; this is a key holder position! Willingness to work a flexible schedule, including mornings, evenings, and weekends Someone outgoing, self-sufficient, and motivated Talent for providing exceptional customer service. A professional appearance at all times An Associate who takes pride in their work and will uphold Wax Center Partners/European Wax Center core values
    $20k-27k yearly est. 27d ago
  • Guest Service Associate

    European Wax Center 4.1company rating

    Scottsdale, AZ jobs

    Does the idea of earning unlimited commission plus a generous bonus drive you to want to succeed? Are you looking to put your talent for sales and love of the beauty industry to good use? Do you thrive in a fast-paced, results-driven team environment? If so, WE'VE GOT YOUR NEXT GREAT CAREER OPPORTUNITY! We are a dynamic professional salon service committed to providing guests with a first-class waxing experience. As a Guest Service Associate at European Wax Center, you will use your expertise and product knowledge to ensure every moment is an opportunity for confidence! Our comprehensive training will provide you with all the tools you need, and to show our appreciation, we offer competitive pay and performance incentives throughout your career. In this role you will: Assess guest needs and provide information on product features and Wax Pass benefits. Achieve company sales goals on a daily, monthly, and annual basis. Receive the tools you need to become a rockstar sales associate and maximize your income. Turn your passion for the beauty industry into a rewarding career with excellent growth potential. With your help, we'll give our guests a reason to Walk In, and Strut Out. Wax Center Partners/European Wax Center is one of the fastest-growing beauty franchises in the country! Don't miss the opportunity to be part of one of the largest and most reputable companies in the beauty industry! ************************* WHAT'S IT LIKE BEING PART OF EUROPEAN WAX CENTER? We Care About Each Other We Do The Right Thing We Delight Our Guests We Have Fun While Being Awesome WHAT'S IN IT FOR YOU? 401(k) Retirement Savings Plan Medical, Dental, Vision, and Disability Insurance Paid Time Off Discounts on waxing services and retail products Free waxing during Wax Associate Training Best-in-class training and continuous education Advancement opportunities for those wanting to further their career A fun, well-managed work environment Requirements WHAT WE'RE LOOKING FOR: A reliable go-getter with an understanding of the sales process A passion for sales excellence through education; sales experience is strongly preferred but not required. If you are outgoing and personable, we have an amazing training program! Ability to responsibly open and close the center; this is a key holder position! Willingness to work a flexible schedule, including mornings, evenings, and weekends Someone outgoing, self-sufficient, and motivated Talent for providing exceptional customer service. A professional appearance at all times An Associate who takes pride in their work and will uphold Wax Center Partners/European Wax Center core values
    $20k-27k yearly est. 26d ago
  • Guest Service Associate

    European Wax Center 4.1company rating

    Scottsdale, AZ jobs

    Job DescriptionDescription: Does the idea of earning unlimited commission plus a generous bonus drive you to want to succeed? Are you looking to put your talent for sales and love of the beauty industry to good use? Do you thrive in a fast-paced, results-driven team environment? If so, WE'VE GOT YOUR NEXT GREAT CAREER OPPORTUNITY! We are a dynamic professional salon service committed to providing guests with a first-class waxing experience. As a Guest Service Associate at European Wax Center, you will use your expertise and product knowledge to ensure every moment is an opportunity for confidence! Our comprehensive training will provide you with all the tools you need, and to show our appreciation, we offer competitive pay and performance incentives throughout your career. In this role you will: Assess guest needs and provide information on product features and Wax Pass benefits. Achieve company sales goals on a daily, monthly, and annual basis. Receive the tools you need to become a rockstar sales associate and maximize your income. Turn your passion for the beauty industry into a rewarding career with excellent growth potential. With your help, we'll give our guests a reason to Walk In, and Strut Out. Wax Center Partners/European Wax Center is one of the fastest-growing beauty franchises in the country! Don't miss the opportunity to be part of one of the largest and most reputable companies in the beauty industry! ************************* WHAT'S IT LIKE BEING PART OF EUROPEAN WAX CENTER? We Care About Each Other We Do The Right Thing We Delight Our Guests We Have Fun While Being Awesome WHAT'S IN IT FOR YOU? 401(k) Retirement Savings Plan Medical, Dental, Vision, and Disability Insurance Paid Time Off Discounts on waxing services and retail products Free waxing during Wax Associate Training Best-in-class training and continuous education Advancement opportunities for those wanting to further their career A fun, well-managed work environment Requirements: WHAT WE'RE LOOKING FOR: A reliable go-getter with an understanding of the sales process A passion for sales excellence through education; sales experience is strongly preferred but not required. If you are outgoing and personable, we have an amazing training program! Ability to responsibly open and close the center; this is a key holder position! Willingness to work a flexible schedule, including mornings, evenings, and weekends Someone outgoing, self-sufficient, and motivated Talent for providing exceptional customer service. A professional appearance at all times An Associate who takes pride in their work and will uphold Wax Center Partners/European Wax Center core values
    $20k-27k yearly est. 26d ago
  • Guest Service Associate

    Xpresspa 4.1company rating

    Clearwater, FL jobs

    At XWELL Health, Wellness, Beauty, we're more than a spa-we're a destination for luxury beauty, aesthetics, and wellness experiences. With a strong local following and expanding service offerings, our centers attract discerning clients who value excellence, results, and world-class care. We are seeking a Guest Experience & Sales Associate with a passion for the med spa industry, beauty, and wellness. This is an exciting role for someone who thrives in a fast-paced, luxury environment and loves building relationships that translate into client loyalty and sales success. You'll be the first point of contact for guests, creating a seamless and welcoming experience, while also driving revenue through education, promotions, and personalized service. Requirements Requirements: * Provide warm, professional, and high-touch customer service to every guest. * Educate clients about spa treatments, memberships, and promotions to increase sales and retention. * Pre-book and encourage repeat visits, nurturing long-term guest relationships. * Manage appointments and reservations to ensure a smooth guest flow. * Support social media initiatives by helping highlight promotions, services, and client experiences. * Collaborate with the Spa Manager and team to meet and exceed sales and performance goals. * Maintain a luxury-level spa environment by ensuring spaces are clean, organized, and guest-ready. Qualifications: * Passion for beauty, aesthetics, and wellness-experience in the med spa or luxury hospitality industry preferred. * Sales-driven mindset with proven ability to meet or exceed goals. * Exceptional interpersonal and communication skills; polished, professional presence. * Tech-savvy and comfortable supporting guest engagement through digital tools and social platforms. * A team player who thrives in a dynamic, fast-paced environment. Benefits: * Competitive base pay plus sales commission opportunities. * Medical, Dental, and Vision plans (Full-Time employees only) * 401K with corporate match (Full-Time employees only) * Generous PTO plan * Scholarship Program (Full-Time employees only) * Professional growth and development opportunities in the fast-growing med spa industry. * A supportive team environment where passion, drive, and innovation are celebrated. If you're passionate about wellness and beauty, love connecting with people, and are motivated by sales and growth, we'd love to meet you. Send your resume to ******************** and take the next step with XWELL Health, Wellness, Beauty.
    $20k-27k yearly est. Easy Apply 40d ago
  • Guest Service Associate

    Xpresspa 4.1company rating

    Estero, FL jobs

    At Naples Wax Center (NWC), indulge in our expansive selection of body and facial waxing services within our luxurious and inviting atmosphere. With membership options and a strong local following, our establishment sees a consistently high influx of guests. As a Guest Service Associate at Naples Wax Center, you would play a pivotal role in delivering top-notch customer service, building lasting relationships with our guests, and contributing to the success of our center. In return, we offer competitive compensation, opportunities for professional development, and a supportive team environment. We're actively seeking individuals to join our team of courteous, skilled, and driven professionals. Applicants should thrive in a dynamic, fast-paced setting and commit to a minimum of 30 hours per week. This role will report to the Assistant Manager and Center Manager, providing ample opportunities for growth and development within our organization. Responsibilities: Operational Duties: * Educate guests about current in-center promotions. * Cultivate and maintain professional relationships with guests. * Ensure the wax suite is consistently clean and sanitized. * Encourage guest retention by pre-booking appointments. * Boost appointment bookings through guest referrals. * Meet and exceed both individual and center goals. * Adhere to the assigned schedule provided during the application process. * Arrange coverage when requesting time off to ensure no conflicting guest bookings. * Manage the reservation book to maximize efficiency and accommodate guest requests. * Arrive punctually to work, dressed appropriately with nametag displayed. * Craft memorable guest experiences using NWC terminology and tailored scripts. * Fulfill any other duties as assigned. Team Collaboration * Collaborate with management and other staff to create a cohesive and positive work environment. * Participate in team meetings and training sessions to enhance skills and stay informed. Compliance: * Adhere to all regulations and polices related to NWC operations. * Maintain confidentiality regarding participants' information. * Adhere to strict hygiene and sanitation standards, including proper cleaning and sanitization. * Follow XWELL policies and procedures related to health and safety. Facility Maintenance: * Ensure the cleanliness and orderliness of the NWC. * Report any maintenance issues to the appropriate personnel. Required Qualifications: * Exceptional interpersonal and communication skills, facilitating collaborative work with diverse teams. Preferred Qualifications: * Strong Attention to Detail and a Passion for Providing Exceptional Customer Service.? * Ability to Work in a fast-paced Environment.? Core Competencies * Communication * Results Driven * Customer Focus * Teamwork Benefits: * Competitive Salary * Medical Dental, Vision, voluntary insurance plans * *401K with Corporate Match * Generous PTO Plan * *Tuition Reimbursement If you are ready to take the next step in your career and join a dynamic team dedicated to excellence, we would love to hear from you. Please send your resume to ******************** We look forward to hearing from you! * Full-time positions only.
    $20k-27k yearly est. Easy Apply 20d ago
  • Guest Service Associate

    Xpresspa 4.1company rating

    Cape Coral, FL jobs

    At XWELL Health, Wellness, Beauty, we're more than a spa-we're a destination for luxury beauty, aesthetics, and wellness experiences. With a strong local following and expanding service offerings, our centers attract discerning clients who value excellence, results, and world-class care. We are seeking a Guest Experience & Sales Associate with a passion for the med spa industry, beauty, and wellness. This is an exciting role for someone who thrives in a fast-paced, luxury environment and loves building relationships that translate into client loyalty and sales success. You'll be the first point of contact for guests, creating a seamless and welcoming experience, while also driving revenue through education, promotions, and personalized service. Requirements Requirements: * Provide warm, professional, and high-touch customer service to every guest. * Educate clients about spa treatments, memberships, and promotions to increase sales and retention. * Pre-book and encourage repeat visits, nurturing long-term guest relationships. * Manage appointments and reservations to ensure a smooth guest flow. * Support social media initiatives by helping highlight promotions, services, and client experiences. * Collaborate with the Spa Manager and team to meet and exceed sales and performance goals. * Maintain a luxury-level spa environment by ensuring spaces are clean, organized, and guest-ready. Qualifications: * Passion for beauty, aesthetics, and wellness-experience in the med spa or luxury hospitality industry preferred. * Sales-driven mindset with proven ability to meet or exceed goals. * Exceptional interpersonal and communication skills; polished, professional presence. * Tech-savvy and comfortable supporting guest engagement through digital tools and social platforms. * A team player who thrives in a dynamic, fast-paced environment. Benefits: * Competitive base pay plus sales commission opportunities. * Medical, Dental, and Vision plans (Full-Time employees only) * 401K with corporate match (Full-Time employees only) * Generous PTO plan * Scholarship Program (Full-Time employees only) * Professional growth and development opportunities in the fast-growing med spa industry. * A supportive team environment where passion, drive, and innovation are celebrated. If you're passionate about wellness and beauty, love connecting with people, and are motivated by sales and growth, we'd love to meet you. Send your resume to ******************** and take the next step with XWELL Health, Wellness, Beauty.
    $20k-27k yearly est. Easy Apply 60d+ ago
  • Guest Services Representative - FT - 2nd Shift

    Orlando Health 4.8company rating

    Melbourne, FL jobs

    "Orlando Health Is Your Best Place to Work" is not just something we say, it's our promise to you." About Orlando Health Melbourne Hospital Orlando Health Melbourne Hospital is a comprehensive medical and surgical acute care facility serving the Brevard County Space Coast as a trusted healthcare provider since 2002. Conveniently located in Melbourne, the 119-bed hospital has all private rooms and is uniquely designed for your comfort and a positive patient experience. Our dedicated team of physicians, nurses, clinicians and medical professionals is committed to delivering the highest level of quality and compassionate care. We provide a complete scope of care, with advanced technology and expertise in a number of specialties, including cardiovascular care, digestive health, emergency care, orthopedics and surgical services. Recognized for high standards, we have earned full hospital and laboratory accreditation from The Joint Commission, and we are the first hospital in Brevard County to receive spine surgery certification for our specialized spine program. The Joint Commission's Gold Seal of Approval distinguishes healthcare organizations and programs that exemplify their commitment to using best practices to improve safety and quality for their patients, staff and community. As part of our commitment to quality care, we also are a participant in the American College of Cardiology CathPCI Registry for improved diagnostic cardiac catheterizations and percutaneous coronary interventions for heart patients. Click Here to Learn More About: Melbourne Hospital WHY ORLANDO HEALTH? Competitive Pay Evening, nights, and weekend shift differentials offered for qualifying positions. All Inclusive Benefits (Starting on Day One) Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees. Employee-centric Orlando Health has been selected as one of the "Top Places to Work in Healthcare" by Becker's Healthcare. Provides directions to guests/team members within the hospital system, and the Orlando area. Responsibilities Essential Functions Escorts guests to their in-hospital destinations as needed. Maintains current knowledge of hospital personnel, departments and their locations in order to refer guests to the appropriate department or person. Provides information to all hospital team members. Responds to needs of guests/team members either on the phone or in person. Makes rounds on a regular basis of patient areas to identify and meet patient/visitor needs. Maintains excellent working relationships with all hospital staff, management, and departments such as Volunteers, Social Work, and Home Health. Assists Social Service with transportation and hotel or flight arrangements for patients and their families. Displays a caring attitude as well as sensitivity to the needs/concerns of customers. Presents a professional image in dress, hygiene and communications skills. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions Attends in services/meetings as required. Completes all mandatory education. Assume the responsibility for professional growth and development Other duties as assigned. Qualifications Education/Training High School diploma or equivalent. Licensure/Certification None. Experience Two (2) years of experience in a customer service setting. Shift Times 12:30pm -7 pm- Sa and Sun 7 PM- 9 pm Weekdays Education/Training High School diploma or equivalent. Licensure/Certification None. Experience Two (2) years of experience in a customer service setting. Shift Times 12:30pm -7 pm- Sa and Sun 7 PM- 9 pm Weekdays Essential Functions Escorts guests to their in-hospital destinations as needed. Maintains current knowledge of hospital personnel, departments and their locations in order to refer guests to the appropriate department or person. Provides information to all hospital team members. Responds to needs of guests/team members either on the phone or in person. Makes rounds on a regular basis of patient areas to identify and meet patient/visitor needs. Maintains excellent working relationships with all hospital staff, management, and departments such as Volunteers, Social Work, and Home Health. Assists Social Service with transportation and hotel or flight arrangements for patients and their families. Displays a caring attitude as well as sensitivity to the needs/concerns of customers. Presents a professional image in dress, hygiene and communications skills. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions Attends in services/meetings as required. Completes all mandatory education. Assume the responsibility for professional growth and development Other duties as assigned.
    $26k-30k yearly est. Auto-Apply 5d ago
  • Guest Service Associate

    European Wax Center 4.1company rating

    Glendale, AZ jobs

    Job DescriptionDescription: Does the idea of earning unlimited commission plus a generous bonus drive you to want to succeed? Are you looking to put your talent for sales and love of the beauty industry to good use? Do you thrive in a fast-paced, results-driven team environment? If so, WE'VE GOT YOUR NEXT GREAT CAREER OPPORTUNITY! We are a dynamic professional salon service committed to providing guests with a first-class waxing experience. As a Guest Service Associate at European Wax Center, you will use your expertise and product knowledge to ensure every moment is an opportunity for confidence! Our comprehensive training will provide you with all the tools you need, and to show our appreciation, we offer competitive pay and performance incentives throughout your career. In this role you will: Assess guest needs and provide information on product features and Wax Pass benefits. Achieve company sales goals on a daily, monthly, and annual basis. Receive the tools you need to become a rockstar sales associate and maximize your income. Turn your passion for the beauty industry into a rewarding career with excellent growth potential. With your help, we'll give our guests a reason to Walk In, and Strut Out. Wax Center Partners/European Wax Center is one of the fastest-growing beauty franchises in the country! Don't miss the opportunity to be part of one of the largest and most reputable companies in the beauty industry! ************************* WHAT'S IT LIKE BEING PART OF EUROPEAN WAX CENTER? We Care About Each Other We Do The Right Thing We Delight Our Guests We Have Fun While Being Awesome WHAT'S IN IT FOR YOU? 401(k) Retirement Savings Plan Medical, Dental, Vision, and Disability Insurance Paid Time Off Discounts on waxing services and retail products Free waxing during Wax Associate Training Best-in-class training and continuous education Advancement opportunities for those wanting to further their career A fun, well-managed work environment Requirements: WHAT WE'RE LOOKING FOR: A reliable go-getter with an understanding of the sales process A passion for sales excellence through education; sales experience is strongly preferred but not required. If you are outgoing and personable, we have an amazing training program! Ability to responsibly open and close the center; this is a key holder position! Willingness to work a flexible schedule, including mornings, evenings, and weekends Someone outgoing, self-sufficient, and motivated Talent for providing exceptional customer service. A professional appearance at all times An Associate who takes pride in their work and will uphold Wax Center Partners/European Wax Center core values
    $20k-27k yearly est. 20d ago
  • Guest Services Concierge

    Jackson Health System 3.6company rating

    Miami, FL jobs

    Shift; 12pm- 8:30pm; Wednesday- Sunday Miami, FL Full-Time Guest Services The Guest Services Concierge represents the hospital to the community at large. They welcome customers to the Medical Center providing directions and non-medical translations as necessary. They also ensure that patients, family members, visitors and employees are treated in an efficient and professional manner, with the utmost respect and courtesy. Responsibilities may vary based on assigned area and will include the operation of standard office equipment for which no previous training is required. May support during any visit or admission to the hospital of pre-designated patients, and all pre-visit / post-visit support and arrangements. This position acts in a confidential capacity to assist or aid department management. Responsibilities Provide excellent customer service by resolving concerns or working as a liaison with other JHS employees as necessary. Greets visitors and patients to the Medical Center. Translates and offers visitors directions to patient rooms, clinics and offices, and other general information as needed. Interacts effectively and compassionately with patients, surgeons, families, visitors and co-workers. May check with management and Team Leaders regarding updates, room changes, discharged patients, surgical patients & the locations where families have been accommodated based on assigned area. Appropriately and accurately utilizes the JACKS / Cerner system for retrieving patient information. Assist in transporting patients arriving for an appointment by wheelchair as needed. Function as a receptionist for Guest Services, which may include not but limit to assists clinical teams in registering new patients for appointments. Act as a liaison for guests and in-office coordinator. May coordinate the weekend and Holiday calendar to ensure adequate coverage based on the assigned area. Maintains the log with identified family/guests for facilitating communication between staff and patient family/guests. Incumbent working at MTI may require to: review daily admissions of domestic and international patients and keeps a record of monthly, pre-scheduled, ER or transfer cases that were relayed by referrals or by management; goes over the surgical & pre- patients on calendar with the Team Leaders of the morning shifts; and read Cerner/OTTR reports from the previous night, ensuring that follow ups were completed and checking for additional follow ups that may need to be addressed with the clinical team based on assigned area. Perform other duties as assigned based on area including but not limited to providing coverage for the service desk and referral desk. Responsible for answering and appropriately forwarding all incoming calls. Takes accurate messages providing name, telephone number, time of call and appropriate information. May assist in setting up training classes for new hires and conducts training accordingly to ensure high level patient satisfaction as needed. Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise). Performs all other related job duties as assigned. Experience Generally requires 1 to 3 years of related experience. Education High school diploma is required. Bachelor's degree is strongly preferred. Skill Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with critical thinking and professional composure. Ability to understand and follow instructions. Ability to exercise sound and independent judgment. Knowledge and skill in use of job appropriate technology and software applications. Bilingual preferred. Credentials Valid license or certification is required as needed, based on the job or specialty. Unit Specific Credential Working Conditions Physical Requirements - Job function is sedentary in nature and requires sitting for extended periods of time. Function may require frequent standing or walking. Must be able to lift or carry objects weighing up to 20 pounds. Jobs in this group are required to have close visual acuity to perform activities such as: extended use of computers, preparing and analyzing data and analytics, and other components of a typical office environment. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC). Environmental Conditions - Jobs in this group are required to function in a fast paced environment with occasional high pressure or emergent and stressful situations. Frequent interaction with a diverse population including team members, providers, patients, insurance companies and other members of the public. Function is subject to inside environmental conditions, with occasional outdoor exposures. Possible exposure to various environments such as: communicable diseases, toxic substances, medicinal preparations and other conditions common to a hospital and medical office environment. May wear Personal Protective Equipment (PPE) such as gloves or a mask when exposed to hospital environment outside of office. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).
    $20k-28k yearly est. 11d ago
  • Dockhand/ Guest Service

    Integra Marinas 4.5company rating

    Key West, FL jobs

    Job Summary: The Marina Service Associate/Dockhand delivers superior guest service to boaters in an attentive, hospitable, friendly, and efficient manner. The Marina Service Associate/Dockhand performs a variety of tasks and duties from greeting boaters as they dock, assists in basic boating skills to help boaters arriving and departing the marina, and adheres and practices safety procedures. Works with their co-workers in a team spirit to ensure smooth and efficient marine operations. Follows the direction of the General Manager or Management to complete daily tasks in a safe, efficient and effective manner. About Working in a Marina “Dream work is in the Team work!” As a Marina team member, you will be cross trained to perform a variety of tasks across our Marina operations. Being flexible and open to “pitching in” is an essential function of being part of the team! Most marina team members are multi-functional and perform many varied tasks. Especially during emergencies, (storms, floods, etc.) or peak boating times, team members will be called upon to work together and perform functions that may be in addition to their normal job duties. “That's not my Job”, is not within our Marina operations vocabulary. The more well-rounded the team member, the more opportunities to grow and be considered for future opportunities! Roles & Responsibilities: Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients Acknowledges and greets guests/boaters with a professional and friendly demeanor using the 10 to 5 Hospitality rule. Provides guests with information about marina, internet, and/or amenities of the facility as well as main attractions in the area Assists arriving boaters by directing them to their designated slip, and assisting in docking procedures. Ties lines to secure boat safely to dock Hooks up vessels to electric pedestals and troubleshoots electrical issues/tripped breakers. Assists boaters with directions, reservations, troubleshooting, and other inquiries. Delivers messages, items and/or guest amenities as requested Explains rates for transient guests and accepts payment using the POS system Completes all tasks in a timely manner as instructed by the General Manager Follows all appearance standards. Maintains clean, neat work environment including all surrounding areas of dock, marina lobby, restrooms, trash receptacles, and outdoor area. Follows site specific safety and security procedures Reports all accidents and incidents observed on shift to supervisor or General Manager immediately Uses only equipment trained to use and operates all equipment in a safe manner Reports all potential hazards and safety concerns to General Manager All other duties perform all other duties as assigned, including carrying out responsibilities, performing duties, using skills, and working in conditions necessary to perform all assigned tasks. Education and Experience: Must be at least 16 years of age. In Highschool/High school diploma or general education degree (GED), preferred Customer service experience at least 6 months Marina operations experience preferred. Knowledge of boating or boating terms is desirable Required Skills/Abilities: • Excellent verbal communication skills. • Excellent interpersonal and guest service skills. • Excellent customer service skills. • Attention to detail. • Ability to function well in a high-paced and at times stressful environment. • Proficient with Microsoft Office Suite or related software. Physical Requirements: • Standing, walking and stooping for long periods of time • Use of hands and manual dexterity • Must be able to lift up to 50 pounds at times. • Work is performed mainly outdoors and must use protective sunscreen and use proper attire to cover up and prevent sunburn and/or heat related issues. Work Schedule: Marinas are opened seven days a week typically from morning to sunset. We strive to provide flexibility, whenever possible, and at the same time we must be able to maintain adequate staffing to meet the needs of our guests/boaters. Please note that working full or partial weekends are required. Work schedule Weekend availability Monday to Friday 8 hour shift 10 hour shift Benefits Flexible schedule Paid time off Health insurance Dental insurance Vision insurance Life insurance Disability insurance 401(k) 401(k) matching Referral program Other
    $20k-31k yearly est. 9d ago
  • Marina Guest Service / Concierge

    Integra Marinas 4.5company rating

    Key West, FL jobs

    Job Summary: The Marina Concierge Attendant is responsible for assisting members/guests with their immediate needs in a hospitable and friendly manner that exceeds expectations. This may include, but not limited to, giving information on the facility, products and services, assisting with reservations, recommending local attractions and collecting payments. About Working in a Marina The “Dream work is in the Team work!” As a Marina team member, you will be cross trained to perform a variety of tasks across our Marina operations. Being flexible and open to “pitching in” is an essential function of being part of the team! Most marina team members are multi-functional and perform many varied tasks. Especially during emergencies, (storms, floods, etc.) or peak boating times, team members will be called upon to work together and perform functions that may be in addition to their normal job duties. “That's not my Job”, is not within our Marina operations vocabulary. The more well-rounded the team member, the more opportunities to grow and be considered for future opportunities! Roles & Responsibilities: • Greet every guest/boater members & visitors with hospitality in a friendly , warm and courteous manner following Integra's hospitality standards at all times. • Answers the phone by the third (3rd) ring in a friendly tone of voice and handles all phone inquiries per the company's guest standards. Will also handle email inquiries in a timely and efficient manner and seeks help if there are too many in the queue. • Develop and maintain effective and friendly working relationships with staff , boaters, visitors and dealing with conflict effectively, courteously, and tactfully. • Respond to member questions regarding service department, ship store or other operational areas. • Responsible for haul out and launch schedule. • Accepting and reconciling daily cash, credit and check payments, and following up with past due balances. • Follow Safety and Environmental rules and complete required related training in a timely manner. • Communicate to management of any incident with a guest or team member, immediately. • Wear proper personal protective equipment as required for the task or work area • Report all accidents, injuries, spills and near misses immediately. All other duties perform all other duties as assigned, including carrying out responsibilities, performing duties, using skills, and working in conditions necessary to perform all assigned tasks. Education and Experience: • High school diploma or equivalent GED • Experience with Customer Service or Hospitality • Boating skills experienced preferred. Required Skills/Abilities: • Strong computer skills /use of point of sales system • Excellent verbal and written communication skills. • Flexible and adaptable • Great service attitude • Ability to communicate effectively • Attention to detail • Ability to think out of the box and problem solve • Eager to cross train and able to work well with others Physical Requirements: • Able to stand and/or walk for long periods of time. • Occasionally may list up to 30 lbs. • Use of computer screen/monitor and must have manual dexterity to use office equipment. Work Schedule: Marinas are opened seven days a week typically from morning to sunset. We strive to provide flexibility, whenever possible, and at the same time we must be able to maintain adequate staffing to meet the needs of our guests. Please note that working full or partial weekends is required. Work schedule 10 hour shift Weekend availability Benefits Flexible schedule Paid time off Health insurance Dental insurance Vision insurance Life insurance Disability insurance 401(k) 401(k) matching Other
    $20k-31k yearly est. 60d+ ago
  • Guest Services Representative - Guest Relations - Bayfront Hospital

    Orlando Health 4.8company rating

    Saint Petersburg, FL jobs

    Provides directions to guests/team members within the hospital system, and the Orlando area. Responsibilities Essential Functions Escorts guests to their in-hospital destinations as needed. Maintains current knowledge of hospital personnel, departments and their locations in order to refer guests to the appropriate department or person. Provides information to all hospital team members. Responds to needs of guests/team members either on the phone or in person. Makes rounds on a regular basis of patient areas to identify and meet patient/visitor needs. Maintains excellent working relationships with all hospital staff, management, and departments such as Volunteers, Social Work, and Home Health. Assists Social Service with transportation and hotel or flight arrangements for patients and their families. Displays a caring attitude as well as sensitivity to the needs/concerns of customers. Presents a professional image in dress, hygiene and communications skills. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions Attends in services/meetings as required. Completes all mandatory education. Assume the responsibility for professional growth and development Other duties as assigned. Qualifications Education/Training High School diploma or equivalent. Licensure/Certification None. Experience Two (2) years of experience in a customer service setting. Education/Training High School diploma or equivalent. Licensure/Certification None. Experience Two (2) years of experience in a customer service setting. Essential Functions Escorts guests to their in-hospital destinations as needed. Maintains current knowledge of hospital personnel, departments and their locations in order to refer guests to the appropriate department or person. Provides information to all hospital team members. Responds to needs of guests/team members either on the phone or in person. Makes rounds on a regular basis of patient areas to identify and meet patient/visitor needs. Maintains excellent working relationships with all hospital staff, management, and departments such as Volunteers, Social Work, and Home Health. Assists Social Service with transportation and hotel or flight arrangements for patients and their families. Displays a caring attitude as well as sensitivity to the needs/concerns of customers. Presents a professional image in dress, hygiene and communications skills. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions Attends in services/meetings as required. Completes all mandatory education. Assume the responsibility for professional growth and development Other duties as assigned.
    $26k-30k yearly est. Auto-Apply 5d ago
  • Guest Experience Coordinator

    Four Seasons 3.9company rating

    Fort Lauderdale, FL jobs

    Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Sophisticated style and energy in a celebrated vacation desitination. Discover a modern reflection of the classic yacht club lifestyle. With a prime beachfront address, Four Seasons brings unrivalled style and service to this next-generation coastal city. Moments away, experience Fort Lauderdale's best shops, restaurants, marinas and entertainment - surrounding you with the spirit of one of the world's top yachting locales. Guest Experience Coordinator About the role The Guest Experience Coordinator proactively seeks opportunities for guest-centric experiences, working closely with all departments to ensure VIP guests receive exceptional, personalized service prior to, during, and following their stays. This position maintains a high level of knowledge about the hotel, reviews key guest satisfaction metrics and assists in the development and implementation of strategic action plans to enhance guest experiences, and champions internal quality assurance initiatives. What you will do • Coordinate correspondence with guests pre-and post-stay. Coordinate pre‑arrival outreach for VIPs and special segments (e.g., couples floor), confirming preferences, arrival times, and special occasions; update profiles in Opera PMS. • Prepare and deliver personalized amenities as needed; conduct/assist with pre‑arrival room inspections to ensure standards and personalization are met. • Support curbside check‑in logistics by liaising with Front Drive, Valet, Bell/Door, and Front Office to execute seamless arrivals. • Monitor and action guest feedback; log “glitches,” assist with recovery, and follow through on resolutions and post‑stay communications. • Run or contribute to daily VIP briefings across shifts; ensure departmental handoffs are accurate and timely. • Coordinate Experience Assistant assignments and tasks; ensure cross‑departmental execution of itineraries and in‑stay experiences. • Track key guest experience metrics; assist with weekly reporting, trend analysis, and follow‑up actions to improve satisfaction. • Maintain lobby presence during peak periods; greet and engage guests, anticipate needs, and resolve issues promptly. • Assist with group coordination (luggage handling schedules, amenity deliveries, meeting requests) as directed by Front Office leadership. • Proactively seek new and innovative ways to enhance the guest experience and provide anticipatory service. • Support internal quality assurance initiatives and standards testing; perform spot checks and communicate opportunities to elevate service. What you bring • At least 1 year of hospitality experience, preferably in a guest-facing role in a luxury hotel or resort. • Excellent personal presentation and interpersonal skills. • Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions. Willing to work in a fast-paced environment. • Ability to operate all computer equipment necessary to perform the job; knowledge of Microsoft Office Suite and Opera preferred/is a plus. • Excellent communication and interpersonal skills; ability to work closely with other departments and communicate clearly and effectively with colleagues and guests. What we offer: • Competitive Salary, wages, and a comprehensive benefits package • Excellent Training and Development opportunities • Complimentary Accommodation at other Four Seasons Hotels and Resort • Complimentary Dry Cleaning for Employee Uniforms • Complimentary Employee Meals Schedule & Hours: • Full-Time • This position requires the flexibility to work a diverse schedule encompassing days, evenings, weekends, and holidays Miscellaneous: US work authorization is required. Please note that due to the large number of responses we receive only candidates being considered for the above position will be contacted for an interview. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
    $25k-30k yearly est. Auto-Apply 6d ago
  • SMRMC Full Time 1200- Central Transporter-8317 Guest Services

    Southwest Mississippi Regional Medical Center 4.3company rating

    McComb, MS jobs

    The patient transporter will be responsible for the transporting of patients within the hospital. The transporter must carry out his/her duties by adhering to the highest standards of ethical and moral conduct, acts in the best interest of Southwest Mississippi Regional Medical Center and fully support the hospital's mission vision and values. This person must have knowledge of healthcare systems and demonstrate the ability to interact, relate to, work with, and support the activities of a diverse work force.
    $19k-24k yearly est. Auto-Apply 17d ago

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