Analyst jobs at State of Georgia: Teachers Retirement System of Georgia - 44 jobs

This position is with the Department of Innovation and Technology. Candidates must complete the supplemental questions. Salary Range : $72,665 - $116,991 Purpose of Classification: The purpose of this classification is to coordinate special projects and conduct research and analysis of various County functions, services, and operations. This classification provides professional level administrative and management support to the County Manager or other officials at the highest level of local government, serving as a direct liaison for the County and providing operational and strategic analysis in support of County programs and services. Essential Functions: The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Conducts operational research, productivity analyses and management studies to assist in the management of departmental operations, programs, and services; compiles and/or monitors various administrative and statistical data pertaining to divisional operations; researches information pertinent to task or project; analyzes data and identifies trends; prepares or generates reports; makes recommendations for changes in policies and procedures to improve operations, provide more responsive service, and/or optimize the use of resources; develops recommendations for changes in departmental policies and procedures; and provides technical assistance and information to management to aid decision making. Performs financial reviews and analyses for the department; compiles and evaluates operational data and cost histories; monitors and reviews billing activities, expenditures, and financial reports; conducts detailed cost analysis; makes recommendations to improve cost and operational effectiveness; and participates in budget development. Coordinates special projects for the department, including the planning, design, implementation, and evaluation of moderate construction/maintenance projects, management studies, introduction of new programs, and various professional services; assists in defining the scope of the project; identifies and recommends proper allocation of financial, material, and human resources committed to the project; formulates solutions and resolves problems; facilitates implementation of the project; and provides administrative support to the project as needed. Plans, implements, and administers new programs and/or major initiatives on behalf of County operations; develops and manages program budget; develops project goals, objectives, and operating parameters; oversees contract service providers; evaluates program effectiveness and delivery of service; communicates with and serves as a liaison to key stakeholders and community partners; and provides feedback and reports to County officials as required. Oversees professional contractors and/or consultants providing services for projects; participates in the evaluation and selection of contractors/consultants; interfaces with and monitors the contractor's/consultants to ensure timely and quality completion of project; facilitates cooperation with the project throughout the organization; and provides information and support as needed. Assists department managers with strategic and long-range planning for departmental operations; participates in planning efforts at the local and regional level; keeps Director apprised of developments at the state and federal level that impact the department; monitors pending legislation for impact on operations; and oversee compliance with new legislation. Administers grants for various state and federally funded programs; compiles and submits grant applications; researches funding sources and program opportunities; assists departments with grant activities; and monitors and ensures compliance with all requirements for awarded grants. Responds to complaints and questions related to County or department operations, activities, or other issues; provides information, researches problems, and initiates problem resolution; and works with supervisors and managers to ensure effective coordination and cooperation across units. Represents the director and department at various meetings, functions, and events; serves as a liaison to various civic or governmental organizations and committees, task forces, boards, and commissions; confers regularly with officials from the state, authorities, and commissions; provides information about departmental operations; participates in discussions and decisions; and keeps the director apprised of activities. Minimum Qualifications: Master's degree in Public/Business Administration, a field related to assigned operation, or equivalent technical experience and certification; five years of progressively responsible experience in area of assignment; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Specific License or Certification Required: None.

Salary Range: $70,000 - $84,148 Essential Functions: The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Manages airport noise abatement and environmental programs and assists in coordinating and addressing airport operational needs and issues. Develops, implements, and manages comprehensive noise abatement and environmental compliance programs to ensure adherence to federal, state, and local regulations governing airport operations. Operates, maintains, and troubleshoots the Airport Noise and Operations Monitoring System (ANOMS), including associated flight tracking software, remote noise monitoring terminals, microphones, and related hardware; and ensures system functionality through routine diagnostics, data archiving, equipment calibration, and coordination with technical support as needed. Conducts detailed analyses of aircraft noise and flight activity data using ANOMS, FAA radar data, and other aviation sources to identify noise trends; assesses compliance with established procedures; and supports long-term mitigation strategies. Investigates community noise complaints by correlating flight and noise data to reported incidents; prepares formal responses and summaries for airport leadership; and provides timely information and updates to residents. Leads and monitors environmental sampling efforts, including the collection and analysis of water samples; and documents findings and coordinates corrective actions in response to potential environmental concerns. Prepares technical reports and presentations to support internal planning and regulatory reporting requirements, including monthly noise compliance summaries and quarterly/annual performance reports. Assists in maintaining operational compliance by conducting airfield self-safety inspections, wildlife mitigation, and working with airport security and maintenance departments to complete airport operations tasks. Conducts annual airport operations, communications and driver safety training for airport employees, contractors, and tenants having driving access in the movement areas of the airport. Minimum Qualifications: Bachelor's degree in Airport Administration, Aviation Management, Civil or Aeronautical Engineering, or a related field required; three years of experience in airport operations, or aviation sector required; and noise and environmental monitoring for airport operations preferred; or any combination of education, training and experience which provides the requisite knowledge, skills and abilities for this job. Specific License or Certification Preferred: Must possess and maintain a valid Georgia driver's license. Accreditation as a Certified Member (C.M.) by the American Association of Airport Executives (AAAE) and/or AAAE Airport Certified Employee - Airfield Operations (ACE-Ops) credentials preferred.

Apply Social Science Research Analyst Department of Health and Human Services Centers for Medicare & Medicaid Services Centers for Medicare & Medicaid Services (CMS) Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply Summary This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS). As a Social Science Research Analyst, GS-0101-9/11/12, you will perform program and policy analyses of services provided by HHS programs. Summary This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS). As a Social Science Research Analyst, GS-0101-9/11/12, you will perform program and policy analyses of services provided by HHS programs. Overview Help Accepting applications Open & closing dates 01/16/2026 to 01/26/2026 Salary $52,727 to - $99,404 per year This is the BASE salary for the position. Locality pay rate will be contingent on the duty station selected. See Additional Information Section Pay scale & grade GS 9 - 12 Locations 10 vacancies in the following locations: Atlanta, GA Boston, MA Woodlawn, MD Philadelphia, PA Show morefewer locations (1) Dallas, TX Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel up to 10% for this position Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 0101 Social Science Supervisory status No Security clearance Not Required Drug test No Position sensitivity and risk Moderate Risk (MR) Trust determination process * Credentialing * Suitability/Fitness Financial disclosure No Bargaining unit status Yes Announcement number CMS-CMCS-26-12868695-DH Control number 854804500 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency This announcement is advertised under Direct Hire Authority and is open to all United States Citizens or Nationals. Videos Duties Help * Develop and use survey, market research, and statistical methodologies and techniques to conduct studies of assigned HHS programs. * Apply a wide range of analytical, market research, and social marketing methods and techniques to assess and improve program efficiency and effectiveness, or to enhance the performance of complex processes or systems. * Establish and maintain effective working relationships with internal and external stakeholders to provide support and technical assistance on program initiatives. * Develop clearly written and concise documents for management, including research findings, issue papers, talking points, analytical reports, and other program-related documents. Requirements Help Conditions of employment * You must be a U.S. Citizen or National to apply for this position. * You will be subject to a background and suitability investigation. Qualifications ALL QUALIFICATION REQUIREMENTS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT. Your resume (limited to no more than 2 pages) must include detailed information as it relates to the responsibilities and specialized experience for this position. Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating. This will prevent you from receiving further consideration. In order to qualify for the GS-09, you must meet the following: You must demonstrate in your resume at least one year (52 weeks) of qualifying specialized experience equivalent to the GS-07 grade level in the Federal government, obtained in either the private or public sector, to include: 1) Assisting in conducting analytical studies, research projects, or data studies for a national-level healthcare program; 2) Using qualitative and quantitative methods to assist in analyzing healthcare data to support program implementation, monitoring, and compliance; AND 3) Preparing research documents (i.e. research reports, data summaries, or implementation guidelines) to inform stakeholders on program initiatives. * OR - Substitution of Education for Experience: You may substitute education for specialized experience at the GS-09 level by possessing a Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related to the position being filled. * OR - Combination of Experience and Education: Only graduate education in excess of the amount required for the GS-07 grade level may be used to qualify applicants for positions at grades GS-09. Therefore, only education in excess of 1 full year of graduate-level education may be used to combine education and experience. TRANSCRIPTS are required to verify satisfactory completion of the educational requirement related to the substitution of education for experience and the combination of experience and education. Please refer to the "Required Documents" section below for the documentation required at the time of application. In order to qualify for the GS-11, you must meet the following: You must demonstrate in your resume at least one year (52 weeks) of qualifying specialized experience equivalent to the GS-09 grade level in the Federal government, obtained in either the private or public sector, to include: 1) Conducting analytical studies, research projects, or data studies for a national-level healthcare program; 2) Using qualitative and quantitative methods to analyze healthcare data to support program implementation, monitoring, and compliance; AND 3) Preparing research documents (i.e. research reports, data summaries, or implementation guidelines) to inform stakeholders on program initiatives. * OR - Substitution of Education for Experience: You may substitute education for specialized experience at the GS-11 level by possessing a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or equivalent doctoral degree or LL.M., if related to the position being filled. * OR - Combination of Experience and Education: Only graduate education in excess of the amount required for the GS-09 grade level may be used to qualify applicants for positions at grades GS-11. Therefore, only education in excess of a master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree may be used to combine education and experience. TRANSCRIPTS are required to verify satisfactory completion of the educational requirement related to the substitution of education for experience and the combination of experience and education. Please refer to the "Required Documents" section below for the documentation required at the time of application. In order to qualify for the GS-12, you must meet the following: You must demonstrate in your resume at least one year (52 weeks) of qualifying specialized experience equivalent to the GS-11 grade level in the Federal government, obtained in either the private or public sector, to include: 1) Planning or designing analytical studies, research projects, or data studies for a national-level healthcare program; 2) Using qualitative and quantitative methods to analyze healthcare data to support program implementation, monitoring, and compliance; 3) Creating technical reports or data summaries and communicating findings to leadership or other stakeholders on program initiatives. Substitution of Education for Experience: There is no substitution of education to meet the specialized experience requirement at the GS-12 grade level. Combination of Experience and Education: There is no combination of experience and education to meet the specialized experience requirement at the GS-12 grade level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Education Requirement: In addition to meeting the qualification requirements, all candidates must have the following educational requirements: * Degree: behavioral or social science; or related disciplines appropriate to the position; OR * Combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field; OR * Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. TRANSCRIPTS are required to verify satisfactory completion of the educational requirement listed above. Failure to submit a copy of your transcripts at the time of application WILL result in an ineligible rating. Please see "Required Documents" section below for what documentation is required at the time of application. Click the following link to view the occupational questionnaire: ******************************************************** Additional information Bargaining Unit Position: Yes-American Federation of Government Employees, Local 1923 Tour of Duty: Flexible Recruitment Incentive: Not Authorized Relocation Incentive: Not Authorized Financial Disclosure: Not Required Workplace Flexibility at CMS: This position has a regular and recurring reporting requirement to the CMS office listed in this announcement. CMS offers flexible working arrangements and allows employees the opportunity to participate in alternative work schedules at the manager's discretion. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced federal employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit the required documentation and be rated well-qualified for this vacancy. Click here for a detailed description of the required supporting documents. A well-qualified applicant is one whose knowledge, skills and abilities clearly exceed the minimum qualification requirements of the position. Additional information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at ****************************************************** ***************************************************************************************** Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. Traditional rating and ranking of applications does not apply to this vacancy. Applications will be evaluated against the basic qualifications. Qualified candidates will be referred for consideration in accordance with the Office of Personnel Management direct hire guidelines. Veterans' Preference does not apply to direct hire recruitment procedures. Selections made under this vacancy announcement will be processed as new appointments to the civil service. Current civil service employees would, therefore, be given new appointments to the civil service; however, benefits, time served and all other Federal entitlements would remain the same. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help The following documents are REQUIRED: 1. Resume showing relevant experience; cover letter optional. NOTE: As of September 27, 2025, federal agencies will only accept resumes that are two pages or less in length. Your resume must indicate your citizenship and whether you are registered with the Selective Service if you are a male born after 12/31/59. Your resume must also list your work experience and education (if applicable), including the start and end dates (mm/yyyy) of each employment, along with the number of hours worked per week. For work in the Federal service, you must include the series and grade level for the position(s). Your resume will be used to validate your responses to the assessment tool(s). For resume and application tips, visit: ************************************************************************** 2. CMS Required Documents (e.g., SF-50, DD-214, SF-15, etc.). Required documents may be necessary to be considered for this vacancy announcement. Click here for a detailed description of the required documents. Failure to provide the required documentation WILL result in an ineligible rating OR non-consideration. 3. College Transcripts. Since this position requires specific education, you must submit a transcript attesting to your possession of the required education. You may submit an unofficial transcript or a list of college courses completed, indicating course titles, credit hours, and grades received. An official transcript is required if you are selected for the position. If selected, you must provide an original document before the final job offer may be extended. If you do not submit a transcript indicating your possession of the required education, you will not be considered for this position. College Transcripts and Foreign Education: Applicants who have completed part or all of their education outside the U.S. must have their foreign education evaluated by an accredited organization to ensure that it is comparable to the education received in accredited educational institutions in the U.S. For a listing of services that can perform this evaluation, visit the National Association of Credential Evaluation Services website. This list, which may not be all-inclusive, is for informational purposes only and does not imply any endorsement of any specific agency. If you are applying for a position for which a state license is issued (e.g., physician, engineer, attorney), possession of a valid and current U.S. professional license by a graduate of a foreign professional school or program is sufficient proof that the foreign education has been determined to be equivalent to the requisite U.S. professional education in that occupational field. PLEASE NOTE: A complete application package includes the online application, resume, transcripts, and CMS required documents. Please carefully review the full job announcement, which includes the "Required Documents" and "How to Apply" sections. Failure to submit the online application, resume, transcripts, and CMS required documents will result in your not being considered for employment. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help Your complete application package, as described in the "Required Documents" section, must be received by 11:59 PM ET on 01/26/2026 to receive consideration. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION. We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes. * Official Position Title (include series and grade if Federal job) * Duties (be specific in describing your duties) * Employer's name and address * Supervisor name and phone number * Start and end dates including month and year (e.g. June 2007 to April 2008) * Full-time or part-time status (include hours worked per week) Determining length of general or specialized experience is dependent on the above information and failure to provide ALL of this information WILL result in a finding of ineligible. * To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. * Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. * After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. * You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. To verify the status of your application, log into your USAJOBS account (************************************ all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: *************************************************** This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please send an email to ***********************. The decision to grant reasonable accommodation will be made on a case-by-case basis. Commissioned Corps Officers (including Commissioned Corps professionally boarded applicants) who are interested in applying to this position must send their 1-page cover letter and 2-page ONLY professional resume (not PHS Curriculum Vitae) to ************************ in lieu of applying through this announcement. The resume should specifically explain how you are qualified for this position and draw specific attention to your skills and experiences that demonstrate these qualifications. Also, send any transcripts, licenses, or certifications as requested in this announcement. Please send all documents in 1 PDF file. In the subject line of your e-mail, include only the Job Announcement Number. In the body of your e-mail, include your current rank name and serial number. Failure to provide this information may impact your consideration for this position. Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s) of the location identified in this announcement. By applying, you agree to have your application shared with interested selecting official(s) at HHS. Clearance of CTAP/ICTAP will be applied for similar positions across HHS. Agency contact information CMS HR Inquiries Email *********************** Address Center for Medicaid and CHIP Services 7500 Security Blvd Woodlawn, MD 21244 US Next steps Once your online application is submitted, you will receive a confirmation notification by email. Within 30 business days of the closing date, 01/26/2026, you may check your status online by logging into your USAJOBS account (************************************ We will update your status after each key stage in the application process has been completed. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help The following documents are REQUIRED: 1. Resume showing relevant experience; cover letter optional. NOTE: As of September 27, 2025, federal agencies will only accept resumes that are two pages or less in length. Your resume must indicate your citizenship and whether you are registered with the Selective Service if you are a male born after 12/31/59. Your resume must also list your work experience and education (if applicable), including the start and end dates (mm/yyyy) of each employment, along with the number of hours worked per week. For work in the Federal service, you must include the series and grade level for the position(s). Your resume will be used to validate your responses to the assessment tool(s). For resume and application tips, visit: ************************************************************************** 2. CMS Required Documents (e.g., SF-50, DD-214, SF-15, etc.). Required documents may be necessary to be considered for this vacancy announcement. Click here for a detailed description of the required documents. Failure to provide the required documentation WILL result in an ineligible rating OR non-consideration. 3. College Transcripts. Since this position requires specific education, you must submit a transcript attesting to your possession of the required education. You may submit an unofficial transcript or a list of college courses completed, indicating course titles, credit hours, and grades received. An official transcript is required if you are selected for the position. If selected, you must provide an original document before the final job offer may be extended. If you do not submit a transcript indicating your possession of the required education, you will not be considered for this position. College Transcripts and Foreign Education: Applicants who have completed part or all of their education outside the U.S. must have their foreign education evaluated by an accredited organization to ensure that it is comparable to the education received in accredited educational institutions in the U.S. For a listing of services that can perform this evaluation, visit the National Association of Credential Evaluation Services website. This list, which may not be all-inclusive, is for informational purposes only and does not imply any endorsement of any specific agency. If you are applying for a position for which a state license is issued (e.g., physician, engineer, attorney), possession of a valid and current U.S. professional license by a graduate of a foreign professional school or program is sufficient proof that the foreign education has been determined to be equivalent to the requisite U.S. professional education in that occupational field. PLEASE NOTE: A complete application package includes the online application, resume, transcripts, and CMS required documents. Please carefully review the full job announcement, which includes the "Required Documents" and "How to Apply" sections. Failure to submit the online application, resume, transcripts, and CMS required documents will result in your not being considered for employment. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Apply Social Science Research Analyst Department of Health and Human Services Centers for Medicare & Medicaid Services Centers for Medicare & Medicaid Services (CMS) Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply Summary This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS). As a Social Science Research Analyst, GS-0101-9/11/12, you will perform program and policy analyses of services provided by HHS programs. Summary This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS). As a Social Science Research Analyst, GS-0101-9/11/12, you will perform program and policy analyses of services provided by HHS programs. Overview Help Accepting applications Open & closing dates 01/16/2026 to 01/26/2026 Salary $52,727 to - $99,404 per year This is the BASE salary for the position. Locality pay rate will be contingent on the duty station selected. See Additional Information Section Pay scale & grade GS 9 - 12 Locations 10 vacancies in the following locations: Atlanta, GA Boston, MA Woodlawn, MD Philadelphia, PA Show morefewer locations (1) Dallas, TX Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel up to 10% for this position Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 0101 Social Science Supervisory status No Security clearance Not Required Drug test No Position sensitivity and risk Moderate Risk (MR) Trust determination process * Credentialing * Suitability/Fitness Financial disclosure No Bargaining unit status Yes Announcement number CMS-CMCS-26-12868724-PPP Control number 854804300 This job is open to Help Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency Career transition (CTAP, ICTAP, RPL) within the local commuting area from where you were separated. Videos Duties Help * Develop and use survey, market research, and statistical methodologies and techniques to conduct studies of assigned HHS programs. * Apply a wide range of analytical, market research, and social marketing methods and techniques to assess and improve program efficiency and effectiveness, or to enhance the performance of complex processes or systems. * Establish and maintain effective working relationships with internal and external stakeholders to provide support and technical assistance on program initiatives. * Develop clearly written and concise documents for management, including research findings, issue papers, talking points, analytical reports, and other program-related documents. Requirements Help Conditions of employment * You must be a U.S. Citizen or National to apply for this position. * You will be subject to a background and suitability investigation. Qualifications ALL QUALIFICATION REQUIREMENTS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT. Your resume (limited to no more than 2 pages) must include detailed information as it relates to the responsibilities and specialized experience for this position. Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating. This will prevent you from receiving further consideration. In order to qualify for the GS-09, you must meet the following: You must demonstrate in your resume at least one year (52 weeks) of qualifying specialized experience equivalent to the GS-07 grade level in the Federal government, obtained in either the private or public sector, to include: ??????1) Assisting in conducting analytical studies, research projects, or data studies for a national-level healthcare program; 2) Using qualitative and quantitative methods to assist in analyzing healthcare data to support program implementation, monitoring, and compliance; AND 3) Preparing research documents (i.e. research reports, data summaries, or implementation guidelines) to inform stakeholders on program initiatives. * OR - Substitution of Education for Experience: You may substitute education for specialized experience at the GS-09 level by possessing a Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related to the position being filled. * OR - Combination of Experience and Education: Only graduate education in excess of the amount required for the GS-07 grade level may be used to qualify applicants for positions at grades GS-09. Therefore, only education in excess of 1 full year of graduate-level education may be used to combine education and experience. TRANSCRIPTS are required to verify satisfactory completion of the educational requirement related to the substitution of education for experience and the combination of experience and education. Please refer to the "Required Documents" section below for the documentation required at the time of application. In order to qualify for the GS-11, you must meet the following: You must demonstrate in your resume at least one year (52 weeks) of qualifying specialized experience equivalent to the GS-09 grade level in the Federal government, obtained in either the private or public sector, to include: 1) Conducting analytical studies, research projects, or data studies for a national-level healthcare program; 2) Using qualitative and quantitative methods to analyze healthcare data to support program implementation, monitoring, and compliance; AND 3) Preparing research documents (i.e. research reports, data summaries, or implementation guidelines) to inform stakeholders on program initiatives. * OR - Substitution of Education for Experience: You may substitute education for specialized experience at the GS-11 level by possessing a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or equivalent doctoral degree or LL.M., if related to the position being filled. * OR - Combination of Experience and Education: Only graduate education in excess of the amount required for the GS-09 grade level may be used to qualify applicants for positions at grades GS-11. Therefore, only education in excess of a master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree may be used to combine education and experience. TRANSCRIPTS are required to verify satisfactory completion of the educational requirement related to the substitution of education for experience and the combination of experience and education. Please refer to the "Required Documents" section below for the documentation required at the time of application. In order to qualify for the GS-12, you must meet the following: You must demonstrate in your resume at least one year (52 weeks) of qualifying specialized experience equivalent to the GS-11 grade level in the Federal government, obtained in either the private or public sector, to include: 1) Planning or designing analytical studies, research projects, or data studies for a national-level healthcare program; 2) Using qualitative and quantitative methods to analyze healthcare data to support program implementation, monitoring, and compliance; 3) Creating technical reports or data summaries and communicating findings to leadership or other stakeholders on program initiatives. Substitution of Education for Experience: There is no substitution of education to meet the specialized experience requirement at the GS-12 grade level. Combination of Experience and Education: There is no combination of experience and education to meet the specialized experience requirement at the GS-12 grade level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Education Requirement: In addition to meeting the qualification requirements, all candidates must have the following educational requirements: * Degree: behavioral or social science; or related disciplines appropriate to the position; OR * Combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field; OR * Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. TRANSCRIPTS are required to verify satisfactory completion of the educational requirement listed above. Failure to submit a copy of your transcripts at the time of application WILL result in an ineligible rating. Please see "Required Documents" section below for what documentation is required at the time of application. Click the following link to view the occupational questionnaire: ******************************************************** Additional information Bargaining Unit Position: Yes-American Federation of Government Employees, Local 1923 Tour of Duty: Flexible Recruitment Incentive: Not Authorized Relocation Incentive: Not Authorized Financial Disclosure: Not Required Workplace Flexibility at CMS: This position has a regular and recurring reporting requirement to the CMS office listed in this announcement. CMS offers flexible working arrangements and allows employees the opportunity to participate in alternative work schedules at the manager's discretion. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced federal employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit the required documentation and be rated well-qualified for this vacancy. Click here for a detailed description of the required supporting documents. A well-qualified applicant is one whose knowledge, skills and abilities clearly exceed the minimum qualification requirements of the position. Additional information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at ****************************************************** ***************************************************************************************** Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the results of the online assessments required for this position. A Subject Matter Expert may assist in the resume review process to help determine whether you meet the minimum job qualifications. Please follow all instructions carefully. Errors or omissions may affect your rating. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Attention to Detail * Customer Service * Decision Making * Flexibility * Influencing/Negotiating * Integrity/Honesty * Interpersonal Skills * Learning * Reasoning * Self-Management * Stress Tolerance * Teamwork In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. You will be placed in one of the following categories based on category rating and selection procedures if you meet all of the requirements outlined in this job opportunity announcement: * Best Qualified - for those who are superior in the evaluation criteria * Well Qualified - for those who excel in the evaluation criteria * Qualified - for those who only meet the minimum qualification requirements If you are found to be among the top-qualified candidates, you will be referred to the selecting official for employment consideration. This is a competitive vacancy announcement advertised under Delegated Examining Authority. Selections made under this vacancy announcement will be processed as new appointments to the civil service. Current civil service employees would therefore be given new appointments to the civil service; however, benefits, time served and all other Federal entitlements would remain the same. The category rating process does not add veterans' preference points or apply the "rule of three" but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Veterans' preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent will be listed in the highest quality category (except in the case of professional or scientific positions at the GS-09 level or higher). Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Application Package which includes: 1. Resume showing relevant experience; cover letter optional. NOTE: As of September 27, 2025, federal agencies will only accept resumes that are two pages or less in length.Your resume must indicate your citizenship and whether you are registered with the Selective Service if you are a male born after December 31, 1959. Your resume must also list your work experience and education (if applicable), including the start and end dates (mm/yyyy) of each employment, along with the number of hours worked per week. For work in the Federal service, you must include the series and grade level for the position(s). For resume and application tips, visit: ************************************************************************** Your resume will be used to validate your responses to the assessment tool(s). We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes. Determining length of general or specialized experience is dependent on the information provided in the resume. Failure to include ALL of the information listed below on your resume WILL result in a finding of ineligible. * Official Position Title (include series and grade if Federal job) * Duties (be specific in describing your duties) * Employer's name and address * Supervisor name and phone number * Start and end dates in the month and year format (e.g. June 2007 to April 2008) * Full-time or part-time status (include hours worked per week) * Salary 2. CMS Required Documents (e.g., SF-50, DD-214, SF-15, etc.). Required documents may be necessary to be considered for this vacancy announcement. Click here for a detailed description of the required documents. Failure to provide the required documentation WILL result in an ineligible rating OR non-consideration. 3. College Transcripts. Since this position requires specific education, you must submit a transcript attesting to your possession of the required education. You may submit an unofficial transcript or a list of college courses completed, indicating course titles, credit hours, and grades received. An official transcript is required if you are selected for the position. If selected, you must provide an original document before the final job offer may be extended. If you do not submit a transcript indicating your possession of the required education, you will not be considered for this position. College Transcripts and Foreign Education: Applicants who have completed part or all of their education outside the U.S. must have their foreign education evaluated by an accredited organization to ensure that it is comparable to the education received in accredited educational institutions in the U.S. For a listing of services that can perform this evaluation, visit the National Association of Credential Evaluation Services website. This list, which may not be all-inclusive, is for informational purposes only and does not imply any endorsement of any specific agency. 4. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency-Based Assessments and appropriate supporting documentation for RA must be received prior to commencing the USA Hire Competency-Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency-Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency-Based Assessments if you received the link after the close of the announcement. To determine if you need an RA, please click here to review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. 5. RPL Eligibility Required Documents: The following documents are required to verify your RPL eligibility: 1) Your most recent SF-50 (Notification of Personnel Action), or equivalent, as stated in the job announcement that shows position occupied (block #34 of your SF-50), tenure, grade and step, salary, and full performance level; 2) Your SF-50 showing Separation - RIF. If that is not available yet, then official documentation of your Reduction in Force (RIF) separation notice or a proposed removal/separation notice; AND 3) Your latest performance rating and rating of record (if separate documents) showing your rating score as at least fully successful or equivalent. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents sections. The complete application package must be submitted by 11:59 PM (ET) on 01/26/2026. The application process is as follows: * Click the Apply button. * Answer the questions presented in the application and attach all necessary supporting documentation. * Click the Submit Application button prior to 11:59 PM (ET) on 01/26/2026. * If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. * Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. * Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. * Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. * Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at ***************************************** To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Visit *************************************************** Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Commissioned Corps Officers (including Commissioned Corps professionally boarded applicants) who are interested in applying to this position must send their 1-page cover letter and 2-page ONLY professional resume (not PHS Curriculum Vitae) to ************************ in lieu of applying through this announcement. The resume should specifically explain how you are qualified for this position and draw specific attention to your skills and experiences that demonstrate these qualifications. Also, send any transcripts, licenses, or certifications as requested in this announcement. Please send all documents in 1 PDF file. In the subject line of your e-mail, include only the Job Announcement Number. In the body of your e-mail, include your current rank name and serial number. Failure to provide this information may impact your consideration for this position. Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s) of the location identified in this announcement. By applying, you agree to have your application shared with interested selecting official(s) at HHS. Clearance of CTAP/ICTAP will be applied for similar positions across HHS. When the Department of Health and Human Services (HHS) completes its selections, the remaining list of qualified candidates may be shared with other federal agencies. You will have an opportunity to opt in if you would like your name, application material, and assessment results shared for consideration of employment with additional agencies. There is no guarantee of further consideration, and you can continue to explore other job opportunity announcements. Agency contact information CMS HR Inquiries Email *********************** Address Center for Medicaid and CHIP Services 7500 Security Blvd Woodlawn, MD 21244 US Next steps Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA). Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments. Within 30 business days of the closing date, 01/26/2026, you may check your status online by logging into your USAJOBS account (************************************ We will update your status after each key stage in the application process has been completed. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help To apply for this position, you must submit a complete Application Package which includes: 1. Resume showing relevant experience; cover letter optional. NOTE: As of September 27, 2025, federal agencies will only accept resumes that are two pages or less in length.Your resume must indicate your citizenship and whether you are registered with the Selective Service if you are a male born after December 31, 1959. Your resume must also list your work experience and education (if applicable), including the start and end dates (mm/yyyy) of each employment, along with the number of hours worked per week. For work in the Federal service, you must include the series and grade level for the position(s). For resume and application tips, visit: ************************************************************************** Your resume will be used to validate your responses to the assessment tool(s). We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes. Determining length of general or specialized experience is dependent on the information provided in the resume. Failure to include ALL of the information listed below on your resume WILL result in a finding of ineligible. * Official Position Title (include series and grade if Federal job) * Duties (be specific in describing your duties) * Employer's name and address * Supervisor name and phone number * Start and end dates in the month and year format (e.g. June 2007 to April 2008) * Full-time or part-time status (include hours worked per week) * Salary 2. CMS Required Documents (e.g., SF-50, DD-214, SF-15, etc.). Required documents may be necessary to be considered for this vacancy announcement. Click here for a detailed description of the required documents. Failure to provide the required documentation WILL result in an ineligible rating OR non-consideration. 3. College Transcripts. Since this position requires specific education, you must submit a transcript attesting to your possession of the required education. You may submit an unofficial transcript or a list of college courses completed, indicating course titles, credit hours, and grades received. An official transcript is required if you are selected for the position. If selected, you must provide an original document before the final job offer may be extended. If you do not submit a transcript indicating your possession of the required education, you will not be considered for this position. College Transcripts and Foreign Education: Applicants who have completed part or all of their education outside the U.S. must have their foreign education evaluated by an accredited organization to ensure that it is comparable to the education received in accredited educational institutions in the U.S. For a listing of services that can perform this evaluation, visit the National Association of Credential Evaluation Services website. This list, which may not be all-inclusive, is for informational purposes only and does not imply any endorsement of any specific agency. 4. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency-Based Assessments and appropriate supporting documentation for RA must be received prior to commencing the USA Hire Competency-Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency-Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency-Based Assessments if you received the link after the close of the announcement. To determine if you need an RA, please click here to review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. 5. RPL Eligibility Required Documents: The following documents are required to verify your RPL eligibility: 1) Your most recent SF-50 (Notification of Personnel Action), or equivalent, as stated in the job announcement that shows position occupied (block #34 of your SF-50), tenure, grade and step, salary, and full performance level; 2) Your SF-50 showing Separation - RIF. If that is not available yet, then official documentation of your Reduction in Force (RIF) separation notice or a proposed removal/separation notice; AND 3) Your latest performance rating and rating of record (if separate documents) showing your rating score as at least fully successful or equivalent. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Pay Range: $50,255-$80,911 FLSA Status- Exempt NOTE: This is an internal promotional opportunity that is only available to regular-status DeKalb County Police employees. Essential Functions: The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Conducts operational research, productivity analyses and management studies to assist in the management of departmental operations, programs, and services; compiles and/or monitors various administrative and statistical data pertaining to divisional operations; researches information pertinent to task or project; analyzes data and identifies trends; prepares or generates reports; makes recommendations for changes in policies and procedures to improve operations, provide more responsive service, and/or optimize the use of resources; develops recommendations for changes in departmental policies and procedures; and provides technical assistance and information to management to aid decision making. Performs financial reviews and analyses for the department; compiles and evaluates operational data and cost histories; monitors and reviews billing activities, expenditures, and financial reports; conducts detailed cost analysis; makes recommendations to improve cost and operational effectiveness; and participates in budget development. Coordinates routine projects for the department, conducted either in-house or via third party contractors, including management studies and various professional services; assists in defining the scope of the project; formulates solutions and recommends problem resolution; facilitates implementation of the project; and provides administrative support to the project as needed. Work at this level is usually relegated to coordination of the departments participation in major, County-wide projects, and serves in a secondary or subordinate role to the designated construction manager for large capital improvement projects. Assists division managers with strategic and long-range planning for departmental operations; keeps managers apprised of developments at the state and federal level that impact the department; monitors pending legislation for impact on operations; and oversees compliance with new legislation. Administers grants for various state and federally funded programs; compiles and submits grant applications; researches funding sources and program opportunities; assists departments with grant activities; and monitors and ensures compliance with all requirements for awarded grants. Responds to complaints and questions related to County or department operations, activities, or other issues; provides information, researches problems, and initiates problem resolution; and works with supervisors and managers to ensure effective coordination and cooperation across units. Represents the director and department at various meetings, functions, and events; serves as a liaison to various civic or governmental organizations and committees, task forces, boards, and commissions; confers regularly with officials from the state, authorities, and commissions; provides information about departmental operations; participates in discussions and decisions; and keeps the director apprised of activities. Minimum Qualifications: Bachelors degree in Public/Business Administration, a field related to assigned operation, or equivalent technical experience and certification; three years of experience in area of assignment; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Specific License or Certification Required: None. Supplemental Information: Personnel assigned to the Real Time Crime Center (RTCC) are responsible for monitoring, analyzing, and disseminating critical information to support field operations, investigations, and proactive public safety efforts. Bachelor's degree in Criminal Justice or related field and proficiency in Microsoft Office programs to include Excel, Access or comparable program(s) is preferred. Duties include: Monitoring multiple information streams, including police radio channels, CAD, social media, news outlets, and camera networks (e.g., FUSUS, DOT cameras). Reviewing automated alerts from technologies such as FLOCK license plate readers, RMS queries, and other databases to identify relevant leads. Providing real-time intelligence and situational awareness to first responders during in-progress incidents to improve officer safety and operational effectiveness. Identifying emerging public safety concerns Assisting investigative units by reviewing video, images, and database information to identify suspects, vehicles, and other evidence related to past incidents. Maintaining communication with other local, regional, and national Real Time Crime Centers to share relevant information. Documenting all significant activities and information disseminated during each shift. The role requires attention to detail, the ability to rapidly process and prioritize information, and proficiency in multiple law enforcement technology platforms.

Salary Range: $23.26/hour - $37.44/hour Salary Grade: 15 FLSA: Nonexempt Purpose of Classification: The purpose of this classification is to conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedure manuals to assist management in operating more efficiently and effectively. Essential Functions: The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Observes and performs the work of various positions in the department in order to gain experience and learn about operations. Duties may include any combination of administrative and clerical tasks, professional analysis, and customer service appropriate to the assigned position and abilities of the individual. Supervise and manage mailroom operations and staff to include monitoring of Cost center expenses and monthly reporting. Familiarize/Monitor/Manage City Works Maintenance Application. Conducts operational research, productivity analyses and/or management studies in order to learn about departmental operations, programs, and services; compiles and/or monitors various administrative and statistical data pertaining to divisional operations; researches information pertinent to task or project; analyzes data and identifies trends; prepares or generates reports; makes recommendations for changes in policies and procedures to improve operations, provide more responsive service, and/or optimize the use of resources; and develops recommendations for changes in departmental policies and procedures. Performs tasks associated with the coordination or implementation of special projects for the department, including special events, introduction of new programs, and various professional services; participates in the planning, design, and evaluation of the project; assists in defining the scope of the project; identifies and recommends proper allocation of financial, material, and human resources committed to the project; formulates possible solutions or alternatives to service delivery; and provides administrative support to the project as needed. Provides research and analytical assistance to the department managers in support of strategic and long-range planning for departmental operations; participates in planning efforts at the local and regional level; and researches pending legislation or other developments at the state and federal level that may impact the department. Responds to complaints and questions related to County or department operations, activities, or other issues; and provides information, researches problems, and initiates problem resolution. Participates in various meetings, functions, and events as appropriate; receives information about departmental operations; and participates in discussions and decisions. Keeps the director or the assigned supervisor apprised of all activities; and may be required to submit periodic reports detailing activities and observations of the work performed. Minimum Qualifications: Bachelor's degree in Business/Public Administration or a related field required; this classification is considered to be an entry-level professional position, however previous work experience is preferred; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Specific License or Certification Required: None.

Salary Range: $46,520 - $74,898 FLSA Status- Non-Exempt Essential Functions: The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Observes and performs the work of various positions in the department in order to gain experience and learn about operations. Duties may include any combination of administrative and clerical tasks, professional analysis, and customer service appropriate to the assigned position and abilities of the individual. Conducts operational research, productivity analyses and/or management studies in order to learn about departmental operations, programs, and services; compiles and/or monitors various administrative and statistical data pertaining to divisional operations; researches information pertinent to task or project; analyzes data and identifies trends; prepares or generates reports; makes recommendations for changes in policies and procedures to improve operations, provide more responsive service, and/or optimize the use of resources; and develops recommendations for changes in departmental policies and procedures. Performs tasks associated with the coordination or implementation of special projects for the department, including special events, introduction of new programs, and various professional services; participates in the planning, design, and evaluation of the project; assists in defining the scope of the project; identifies and recommends proper allocation of financial, material, and human resources committed to the project; formulates possible solutions or alternatives to service delivery; and provides administrative support to the project as needed. Provides research and analytical assistance to the department managers in support of strategic and long-range planning for departmental operations; participates in planning efforts at the local and regional level; and researches pending legislation or other developments at the state and federal level that may impact the department. Performs financial reviews and analyses for the department; compiles and evaluates operational data and cost histories; monitors and reviews billing activities, expenditures, and financial reports; conducts detailed cost analysis; makes recommendations to improve cost and operational effectiveness; and participates in budget development. Responds to complaints and questions related to County or department operations, activities, or other issues; and provides information, researches problems, and initiates problem resolution. Participates in various meetings, functions, and events as appropriate; receives information about departmental operations; and participates in discussions and decisions. Keeps the director or the assigned supervisor apprised of all activities; and may be required to submit periodic reports detailing activities and observations of the work performed. Minimum Qualifications: Bachelor's degree in Business/Public Administration or a related field required; this classification is considered to be an entry-level professional position, however previous work experience is preferred; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Specific License or Certification Required: None. Supplemental Information: Personnel assigned to the Real Time Crime Center (RTCC) are responsible for monitoring, analyzing, and disseminating critical information to support field operations, investigations, and proactive public safety efforts. Bachelor's degree in Criminal Justice or related field and proficiency in Microsoft Office programs to include Excel, Access or comparable program(s) is preferred. Duties include: Monitoring multiple information streams, including police radio channels, CAD, social media, news outlets, and camera networks (e.g., FUSUS, DOT cameras). Reviewing automated alerts from technologies such as FLOCK license plate readers, RMS queries, and other databases to identify relevant leads. Providing real-time intelligence and situational awareness to first responders during in-progress incidents to improve officer safety and operational effectiveness. Identifying emerging public safety concerns Assisting investigative units by reviewing video, images, and database information to identify suspects, vehicles, and other evidence related to past incidents. Maintaining communication with other local, regional, and national Real Time Crime Centers to share relevant information. Documenting all significant activities and information disseminated during each shift. The role requires attention to detail, the ability to rapidly process and prioritize information, and proficiency in multiple law enforcement technology platforms.

will provide application support to the Tax Assessor and Tax Commissioner's offices. Schedule: M-F 8am-5pm, some after-hours as needed. This is not a full-time remote/work from home position. After six months of employment, work from home will be considered three days per week. A written SQL exam will be part of the interview process.Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all County or departmental policies, practices, and procedures necessary to function effectively in the position. Provides application user support to assigned applications: identifies and resolves problems to restore service to user in a timely and efficient manner; designs new or modifies existing configurations to meet users' needs; and ensures that computer equipment and operations are in compliance with applicable policies, procedures, and rules. Troubleshoots end-user problems: responds to initial on-site requests for assistance and resolves problems; escalates problem to vendors or other personnel as appropriate; ensures continual operations of customers' software applications; and utilizes diagnostic tools and other resources as appropriate. Conducts training programs for users of assigned application: writes and/or revises user training manuals and lesson plans; selects training times/locations based on users' needs; answers questions and provides information during and after training; and conducts one-on-one training sessions as needed. Assists with application upgrade projects: directs vendor on project implementation; configures system components; coordinates and conducts testing; coordinates and train end users and management regarding upgrade; tracks and monitors issues with upgrades; and collaborates with County staff and vendors regarding resolutions. Supports complex applications with multiple web, application, and database servers; experience in SQL, SQL development, database reporting tools, and developing database queries; knowledge of source control concepts and change management procedures. Develops, modifies and maintains systems and software: writes code for new applications; ensures compliance with department design and coding standards; writes and modifies software using a variety of programming languages; and designs user friendly interfaces and logic screen flow. Maintains an awareness of new applications, technologies, technical methods, trends, and advances in the profession: reviews professional publications, technical manuals, and websites to increase knowledge of network operations; and attends conferences, workshops, and training sessions as appropriate. Performs other related duties as assigned. Minimum Qualifications Bachelor's degree in Computer Science, Computer Engineering, Information Management, Management Information Systems or related field, supplemented by experience in applications analysis, development, configuration, and support; experience with troubleshooting principles, methodologies, and issue resolution techniques; experience in developing training and technical documentation for end users; additional years of experience in programming and application support functions may substitute for a portion of the required education; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Preferred Qualifications Must have experience with SQL, preferably Oracle and PL/SQL, and at least one scripting language (Powershell, Python, VisualBasic, etc.).Possession of IT Infrastructure Library certification is preferred. Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station. Sensory Requirements Some tasks require the ability to communicate orally. Environmental Factors Essential functions are regularly performed without exposure to adverse environmental conditions.

This position will administer and maintain the IBM Maximo Application Suite system, ensuring optimal performance and reliability. This position will provide support for Maximo users, addressing and resolving system-related issues promptly. Incumbent will assist with system upgrades, patches, and enhancements to keep the system current and functional. The ideal candidate will have excellent communication skills and the ability to collaborate with consultants and subject matter experts across internal and external teams and interdependent groups within the organization in areas related to system security, administration, and other enterprise-wide initiatives that could impact the Maximo solution. Essential Duties * Develop and maintain comprehensive system documentation and procedures * Perform data imports, exports, configure and customize the system as required * Collaborate with Department of ITS and business teams to understand requirements and implement effective solutions * Monitor system performance, optimize configurations for efficiency, and troubleshoot technical issues as well as system utilization, changes, and performance * Maintain disaster recovery/business continuity plans related to the Maximo Asset Management System * Maintain electronic workflow processes within the systems that mirror the current organization business processes * Create training documents and deliver training sessions for Super Users and End Users * Maintain user and labor records in system including assignment of security settings, purchase approval levels, and any other key internal controls * Perform records maintenance such as Labor, Crafts, Locations, Assets, Systems, and Item Masters * Write queries in SQL Server Management Studio Other Job Requirements/Information * This job is eligible for a hybrid telework schedule after an initial probationary period and individual approval. Grade The grade for this position is C44(1). Salary will be dependent on education and experience. Effective 4/11/2023, this position is eligible for the Employee Referral Program. Minimum Qualifications * Bachelor's Degree in Business Administration, Computer Science, Management Information Systems, or a closely related field. * Five years of professional auditing or analyst experience, including three (3) years of project management experience. Experience working with IBM Maximo as an Administrator preferred * An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above will also be considered. * Valid Driver's License Required Knowledge and Experience * Maximo Configuration and Customization, including but not limited to workflow automation, security groups, Cron Task, Escalations, and e-mail listeners * Proficiency in Maximo Administration including WebSphere app server * IBM Maximo Application Suite (MAS8), including installation processes * Maximo Integration with external systems/interfaces * Cloud technologies such as IBM Cloud, Azure, GCP, and AWS * SSO, LDAP, and SAML configurations * Proficiency in databases such as IBM DB2, MySQL, and Oracle * Crystal Reports * SQL Server Management Studio Preferred Knowledge and Experience * Maximo Configuration Migration using Migration Manager * RedHat operating systems * Maintaining any enterprise-level system * Managing and supporting BIRT reporting with Maximo * TRM Rules Manager * Customer-facing interaction and support, to include providing architectural solutions based on expectations * Project management * Proposal writing For information related to position-specific essential duties, knowledge and skills, and physical requirements, please click here. Note:The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change. For more information about this department, please click here. Additional Information About Gwinnett County Welcome to Gwinnett County Government Gwinnett County Government is an award-winning employer that believes in investing in its employees by providing corporate level benefits, a wellness program, professional development opportunities, career advancement, and more Careers with impact Gwinnett County sets the standard as a dynamic, vibrant community where all people can enjoy economic opportunities, safe neighborhoods, plentiful greenspace, and recreational facilities. We are committed to hiring those who share our dedication to making life better for our residents and business owners. The culture of superior service that our employees have created reflects that standard and helps staff, residents, and stakeholders remain vibrantly connected. Exceptional benefits Working for Gwinnett County comes with exceptional benefits, including health coverage, a robust wellness program (Spouses can participate, too!), onsite employee wellness center, longevity pay, tuition reimbursement, and more. The value of Gwinnett County benefits can be up to 49 percent of an individual's total compensation. World-class community More than a million residents make up Gwinnett's diverse community. The County is located just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Georgia Highway 316 reduces travel time to the University of Georgia to 25 minutes. Gwinnett County is an award-winning employer! * Atlanta's Healthiest Employer by Atlanta Business Chronicle * Green Communities Platinum Certification for Gwinnett County from the Atlanta Regional Commission * Top 100 Healthiest Workplaces in America by Springbuk and PR NewsWire and more! Vision Gwinnett is the preferred community where everyone thrives! Mission Gwinnett proudly supports our vibrantly connected community by delivering superior services. Values Integrity: We believe in being honest, building trust, and having strong moral principles. Accountability: We believe in stewardship, transparency, and sustainability. Equity: We believe in fairness and respect for all. Inclusivity: We believe in engaging, embracing, and unifying our communities. Innovation: We believe in continual adaptation of technology, process, and experience. Hiring Process Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below: * Hiring Process * FAQs Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.

IN THE OFFICE OF THE COUNTY MANAGER will be housed within the Strategy and Performance Division and will support Fulton County Justice System programs, projects and initiatives. Minimum Qualifications: Masters Degree in Public/Business Administration, a field related to assigned operation, or equivalent technical experience and certification; five years of progressively responsible experience in area of assignment; OR a Bachelor's degree with a minimum of seven (7) years of related experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Specific License or Certification Required: None. Specific Knowledge, Skills, or Abilities: Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position. Examination: The examination will consist of an evaluation of education and experience, accomplished by analysis of the application. Application must document that the applicant possesses the minimum knowledge, skills, education and experience as listed to be rated as qualified. If selected, an official, accredited college transcript is required, at time of employment, for all degrees/course work used to qualify for this position. ALL APPLICATIONS MUST BE COMPLETED IN FULL BEFORE THEY ARE SUBMITTED. PLEASE REVIEW ALL APPLICATIONS FOR ACCURACY AND MAKE ALL CORRECTIONS BEFORE SUBMITTAL BECAUSE ERRORS CAN RESULT IN NOT MEETING THE MINIMUM QUALIFICATIONS. ADDITIONAL INFORMATION WILL NOT BE ACCEPTED AFTER APPLICATIONS ARE RECEIVED BY THE DEPARTMENT OF HUMAN RESOURCES MANAGEMENT. Purpose of Classification: The purpose of this classification is to coordinate special projects and conduct research and analysis of various County functions, services, and operations. This classification provides professional level administrative and management support to the County Manager or other officials at the highest level of local government, serving as a direct liaison for the County and providing operational and strategic analysis in support of County programs and services. Work at this level is of a responsible, technical or professional level relative to a supporting role in the management of the County, but without supervisory or managerial responsibilities; positions in this class will not exercise any independent authority over the department managers, however, incumbents will be expected to work cooperatively with key County officials to plan and implement various programs and services. Emphasis is on high-level, high-profile, and/or organization-wide projects, particularly wherein the impact is critical to effective service delivery or the problems are rooted in systemic organizational management. Essential Functions: The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Conducts operational research, productivity analyses and management studies to assist in the management of departmental operations, programs, and services: compiles and/or monitors various administrative and statistical data pertaining to divisional operations; researches information pertinent to task or project; analyzes data and identifies trends; prepares or generates reports; makes recommendations for changes in policies and procedures to improve operations, provide more responsive service, and/or optimize the use of resources; and develops recommendations for changes in departmental policies and procedures; and provides technical assistance and information to management to aide decision making. Performs financial reviews and analyses for the department: compiles and evaluates operational data and cost histories; monitors and reviews billing activities, expenditures, and financial reports; conducts detailed cost analysis; makes recommendations to improve cost and operational effectiveness; and participates in budget development. Coordinates special projects for the department, including the planning, design, implementation, and evaluation of moderate construction/maintenance projects, management studies, introduction of new programs, and various professional services: assists in defining the scope of the project; identifies and recommends proper allocation of financial, material, and human resources committed to the project; formulates solutions and resolves problems; facilitates implementation of the project; and provides administrative support to the project as needed. Plans, implements, and administers new programs and/or major initiatives on behalf of county operations: develops and manages program budget; develops project goals, objectives, and operating parameters; oversees contract service providers; evaluates program effectiveness and delivery of service; communicates with and serves as a liaison to key stakeholders and community partners; and provides feedback and reports to County officials as required. Oversees professional contractors and/or consultants providing services for projects: participates in the evaluation and selection of contractors/consultants; interfaces with and monitors the contractors/consultants to ensure timely and quality completion of project; facilitates cooperation with the project throughout the organization; and provides information and support as needed. Assists the department managers with strategic and long-range planning for departmental operations: participates in planning efforts at the local and regional level; keeps Director apprised of developments at the state and federal level that impact the department; monitors pending legislation for impact on operations; oversee compliance with new legislation. Administers grants for various state and federally funded programs: compiles and submits grant applications; researches funding sources and program opportunities; assists departments with grant activities; monitors and ensures compliance with all requirements for awarded grants. Responds to complaints and questions related to county or department operations, activities, or other issues: provides information, researches problems, and initiates problem resolution; and works with supervisors and managers to ensure effective coordination and cooperation across units. Represents the director and department at various meetings, functions, and events: serves as a liaison to various civic or governmental organizations and committees, taskforces, boards, and commissions; confers regularly with officials from the state, authorities, and commissions; provides information about departmental operations; participates in discussions and decisions; and keeps the director apprised of activities. Additional Functions: Performs other related duties as required. Performance Aptitudes: Data Utilization: Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives. Human Interaction: Requires the ability to apply principles of persuasion and/or influence over others in coordinating activities of a project, program, or designated area of responsibility. Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions. Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information. Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs. Functional Reasoning: Requires the ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives. Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria. It is the policy of Fulton County that there will be equal opportunity for every citizen, employee and applicant, based upon merit without regard to race, color, religion, national origin, gender, genetics, age, disability or sexual orientation.

Answer e-tickets Assist with journal entries and reconciliations Balance and maintain various records on a daily and monthly basis. Process check requests Process payments Process Collection, EFT, and NSF items OTHER RESPONSIBILITIES/REQUIREMENTS: Any other tasks assigned related to billing, daily balancing, recons, processor, collection activities, including other duties as assigned. QUALIFICATION, EDUCATION AND EXPERIENCE REQUIREMENTS: High School diploma or equivalent is required. One or more years in the accounting, banking, or insurance industry. An associate degree may be substituted for job experience. Ability to learn and perform various functions/tasks of all Billing Systems. Must possess strong time management, organizational, and problem-solving skills. Must be dependable, flexible, and approachable. Must also have a pleasant, user-friendly attitude. Must be able to analyze and interpret procedures, regulations, instructions, manuals, and other documents as required. SUPERVISORY RESPONSIBILITIES: None COMPUTER SKILLS: Proficient in Microsoft Office Products, such as Word and Excel. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to operate a calculator and PC, talk, and hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand, walk, and stoop. The employee must regularly lift and/or move up to 10 pounds. Specific vision requirements by this job include close vision and the ability to adjust focus. EOE M/F/D/V AA #LI-Onsite

Salary $60,469.76 Annually Job Type Full-Time Job Number 25-07-008 Department Technology and Communications Opening Date 01/27/2026 Closing Date 2/3/2026 11:59 PM Eastern * Description * Benefits The purpose of this classification is to design, develop, test, support, manage and maintain the hardware and software Information Technology infrastructure and projects for the City of Albany and Dougherty County. Duties Assists in the configuration, installation, and management of multiple servers, computers, switches, routers and other networking devices ensuring proper integration of the components with existing computer, network, and communication systems in a multi-user environment. Assists in the installation and configuration of server hardware and software and applies vendor supplied patches. Coordinates equipment requirements, purchase, repairs, and installation with end-users, internal staff and external vendors. Troubleshoots hardware, software, network and communications system problems on servers, computers and other devices. Provides a point of contact for requests as well as providing information on the progress of outstanding support calls from users via telephone, email and inter-office mail. Analyzes and tracks customer complaints, redirects and/or escalates support requests to the appropriate member of the IT department via footprint tickets. Assists the Operations Center in resolving problems and completing work. Organizes project teams and work groups and assists the Director in project management by providing information, advice and technical expertise on projects. Confers with City and County personnel to provide technical advice and to resolve problems. Evaluates new and upgraded technologies and/or equipment to determine how they can help the organization. Promotes and provides training and/or education to City and County employees and IT staff on the benefits of new technologies and/or programs as well as to work with the Director to justify expenditures on such projects. Works with the Director, supervisor, project teams and vendors to outline a work plan on assigned projects. Coordinates activities of assigned projects to ensure the project progresses on schedule; prepares project reports for management, and elected as required. Confers with City and County users concerning specification requirements, as well as analyzes test data for recommendation for hardware or software purchases. Devises flow charts, diagrams and documentation to describe installation and operating procedures of programs. Coordinates installation of computer programs and operating systems; tests, maintains, and monitors application systems. Analyzes, writes, and modifies programs to correct errors by correcting program codes. Maintains effective communication with vendors regarding the setup and installation of 3rd party application. Maintains a comprehensive, current knowledge and awareness of applicable laws/regulations; maintains an awareness of new trends/advances in the profession; reads professional literature; maintains professional affiliations; attends workshops and training sessions as appropriate. ADDITIONAL FUNCTIONS Performs on-call, and after hours support duties on a rotating basis. Performs other related duties as required. Minimum Qualifications Bachelor's degree in Information Systems or closely related field preferred; additionally, two (2) years previous experience and/or training that includes PC based programming and computer operations required; Bachelor's degree and additional Certifications and training will be required and ongoing; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain a valid Georgia driver's license. Core Competencies & ADA Compliance Data Utilization: Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives. Human Interaction: Requires the ability to apply principles of persuasion and/or influence over others in coordinating activities of a project, program, or designated area of responsibility. Equipment, Machinery Tools, and Materials Utilization: Requires the ability to overhaul, restore, renovate, construct, and/or rebuild equipment, machinery, or objects, requiring adherence to prescribed standards and specifications. Requires the ability to operate and control the actions of the same equipment, machinery, and/or objects. Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information. Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; ability to calculate decimals and percentages; may require ability to utilize principles of fractions and/or interpret graphs. Functional Reasoning: Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems. Situational Reasoning: Requires the ability to exercise the judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable. ADA COMPLIANCE Physical Ability: Tasks involve the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-50 pounds). Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require oral communications ability. Environmental Factors: Performance of essential functions may require minimal exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, or traffic hazards. The City of Albany, Georgia is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City of Albany, Georgia will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Employer Paid: Vacation Pay, Sick Pay, Holiday Pay, Medical Insurance, Dental Insurance, Life Insurance, Defined Benefit Retirement Plan Optional:Vision Insurance, Short Term Disability Insurance, Long Term Disability Insurance, 457(b) Plan Whole Life Insurance, Critical illness Insurance, Discounted YMCA Membership

Under direction of the Real Time Information Center Sergeant, the Real-Time Information Center Operator is responsible for using information, data, and analysis to provide real-time information and support to department operational personnel. Utilizing radio communications platforms, and real-time information center software, including but not limited to, license plate reader and camera systems, the RTIC Operator will collect, analyze, and report information and data for real-time situational awareness. In addition, the RTIC Operator will be an Unmanned Aerial System Pilot as part of the agency's unmanned aerial system as a first responder program. This position is a non-exempt. Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. In addition, specifications are intended to outline the minimum qualifications necessary for entry into the class and may not necessarily convey the qualifications of incumbents within the position. Use of Radio Communications and Computer System * Operates radios and computer terminals to receive and transmit information. * Monitors an integrated systems platform that combines 911 calls for service from the 911 Dispatch Center in designated priorities. * Operates national/state criminal information computer systems to retrieve/update criminal information and motor vehicle/license records; locates, runs inquiries, and enters updates on data such as criminal histories, warrants, driver's license records, stolen property, or missing/wanted persons. Such systems include but are not limited, National Crime Information Center (NCIC) and Georgia Crime Information Center (GCIC). * Inputs, accesses, and queries data in various County, State, and Federal computer systems, including but not limited to, Computer Aided Dispatch (CAD), Police Record Systems, and Geographic Information Systems (GIS) * Conducts searches through various databases to gather pertinent information on events, people, locations, and vehicles as needed. * Sources real-time video footage gathers intelligence information from databases, and communicates with Police Officers, often during high-stress situations. * Tracks evolving situations, assists in identification of possible persons and vehicles of interest, locates fleeing vehicles, and calls for additional resources when on-scene personnel are unable to do so. Use of Camera Systems and Unmanned Aerial Systems * Proactively monitors the camera systems for public safety situations that are equal in priority to designated calls for service and communicates such situations upon observation. * Monitors traffic management and facility infrastructure security cameras to provide situational awareness to responding resources during in-progress incidents. * Maintains and operates mobile camera assets and other equipment as needed. * Assists in requests for video evidence during/after critical incidents as well as post incident investigations and public information requests. * Pilots Unmanned Aerial Systems. Dissemination of Information * Comprehends and makes inferences from written material including bulletins and intelligence information; integrates training, experience, and knowledge to identify potentially dangerous situations. * Prepares written reports with clearly organized thoughts using proper sentence structure, punctuation, and grammar that meets police report writing guidelines. * Attends training and studies current literature on research methodology, police issues, and current law enforcement technology to provide recommendations for improvements in Real Time Information Center practices. * Performs related duties as required or assigned. Knowledge, Skills & Abilities required Knowledge of: * Operational characteristics, services, and activities of a Real-Time Information Center. * Local geography, including main streets and their hundred blocks, relative distance between streets, City boundary limits, and sectors and beat areas. * Applicable federal, state, and local policies, laws, and regulations. * Security and privacy requirements of police information. * Unmanned Aerial Systems operational characteristics and applicable laws. * Operational characteristics of video management systems. * Principles of business letter writing and report preparation. * Functions of the Police Department and other City departments. * Methods and techniques of telephone etiquette. * Methods and techniques of conflict resolution. * Customer service principles and Public Relations techniques. * Modern office equipment and procedures; records management principles and practices; data analysis methods and police terminology. Ability to: * Perform several tasks simultaneously. * Analyze situations quickly and objectively. * Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities. * Operate as the Pilot in Charge of unmanned aerial systems. * Monitor incoming calls to the 911 Communications Center; determine if additional information can be gathered prior to officers being dispatched. * Establish and maintain effective working relationships with the public and all City employees. * Communicate clearly and concisely via radio and telephone, and in person. * Work under pressure, exercise good judgement, and make sound decisions in emergency situations. * Remain flexible in an environment with changing priorities, deadlines, and schedules. * Maintain composure, alertness and concentration while working for extended periods of time. * Maintain confidentiality. * Work a variety of shifts as assigned, including days, evenings, nights, weekends, and holidays as required. * Write and edit documents with close attention to detail, proper spelling, grammar, and use of language to ensure the accuracy of work product. * Handle multiple projects under tight deadlines. * Communicate effectively, both verbally and in writing. * Compile, arrange, and present information in a clear and concise manner. * Operate a variety of telecommunications receiving and transmitting equipment including radio transmitting communication equipment and computer equipment. * Operate specialized public safety computer systems and applications. * Read and interpret maps and other navigational resources and give directions. * Utilize Microsoft 365 Products (including but not limited to, Outlook, Word, Excel, PowerPoint, and SharePoint). Combination of education and experience sufficient to successfully perform the essential functions of the job qualifies. * High school diploma or GED equivalency with college level course work or vocational training in a public safety or technology field is desirable. * Must be a United States citizen. * One (1) year of experience in law enforcement, military, security, emergency preparedness, or public safety in a patrol, investigatory, dispatch, technical or similar support capacity sufficient for basic familiarity with law enforcement functions and operations, is preferred. * Experience working in a Microsoft 365 environment (including but not limited to, Outlook, Word, Excel, PowerPoint, and SharePoint). * Experience working in a Real-Time Information Center, Real Time Video Monitoring Center, or a Network Operations Center is highly desirable. * Experience with unmanned aerial systems piloting is highly desirable. * Possession of a valid Remote Pilot Certificate (Part 107) within one year of employment. * Certification through Georgia Crime Information Center (GCIC)/National Crime Information Center (NCIC) within six months of employment. * Possession of a valid Georgia driver's license. Physical Demands & Work Environment Physical: Work is performed in a Real Time Information Center emergency services setting with extensive public contact; incumbents are required to work evening, night, weekend, and holiday shifts; incumbents may be called back or held over to maintain staffing levels. Primary functions require sufficient physical ability and mobility to work in an emergency services setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision suf?cient to read computer screens and printed documents and to operate equipment. Some tasks require the ability to perceive and discriminate colors or shades of colors and visual cues or signals. Hearing: Hear in the normal audio range with or without correction. Sensory: Ability to tolerate sudden/alarming/unexpected sounds, such as alarms, of?ce equipment operation, drawers/doors closing, and other unpredicted of?ce environment sounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This does not constitute an employment agreement between the City of Alpharetta and employee and is subject to modifications as the needs and requirements of the position change. The City of Alpharetta is an Equal Employment Opportunity (EEO) employer. All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability, or any other protected classification as defined by applicable law (except as limited by Employee Manual & Benefits Handbook or bona fide occupational qualifications). In compliance with the Drug-Free Workplace Act of 1988, the City of Alpharetta is committed to providing a safe, quality-oriented, and productive work environment consistent with the standards of the community in which it serves. Alcohol and drug abuse poses a threat to the health and safety of City's employees and to the security of the City's equipment and facilities. For these reasons, the City is committed to the elimination of drug and alcohol use and abuse in the workplace. Title I of the Americans with Disabilities Act (ADA) protects qualified individuals with disabilities from employment discrimination. Under the ADA, a person has a disability if they have a physical or mental impairment that substantially limits a major life activity. The physical demands described within the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. In compliance with the ADA, the City of Alpharetta will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

City of Newnan IT Systems Analyst Looking for a career in a stable environment that will keep you on your toes? Are you a self-motivated, people -oriented person who enjoys working with technology? It's time to plug in with the City of Newnan and apply for this open position in our IT Department. This is an opportunity to contribute to a great team which helps keep this City vital, safe, and functioning well. The City of Newnan offers a work environment within an established and growing community that will provide professional development and the opportunity to make a difference. Located just off I-85 south of Atlanta, Newnan is perfect for the young and old alike. With 44,000 residents, Newnan is a growing community with a small town feel which is both traditional and yet, progressive. Newnan offers rich cuisine, historical architecture, and the kindness and charm of the residents who represent "Southern Living" in this picturesque landscape. Summary: Under the limited supervision of the Information Technology Director, performs intermediate skilled technical work repairing, maintaining, and troubleshooting hardware, software, and peripherals, maintaining network equipment, and related work as apparent or assigned. Essential Duties and Responsibilities: The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Here is what a normal day looks like: * Providing helpdesk support for public safety. * Maintaining mobile CAD systems for public safety fleet. * Heading up IT projects related to public safety. * Setting up and maintaining public safety workstations. * Managing relationships with vendors and outside agencies. * Working with existing IT staff to support networking and server infrastructure. * Although this is primarily a Monday- Friday 8-5 job, there are times when you may be required to work nights or weekends when issues come up. The City is a 24 hour/day, 7 day/week operation. Education and/or Experience: Associates/Technical degree with coursework in information technology or related field and moderate experience in computer repair and networking, or equivalent combination of education and experience. Background screen, motor vehicle history and drug test required. Must have valid state driver's license. Pay based on experience and position qualifications. Position is Full-time, non-exempt and eligible for our excellent benefit options: * Health, Dental, Vision for employee and family at remarkably affordable pricing, some at no cost to employee * Basic Life Insurance for employee and family at no cost to employee, additional Voluntary Life options for employee and family * Healthcare Flexible Spending Account linked to provider for ease of use * Short-term and Long-Term Disability, Accident Insurance and Critical Illness Insurance options available * Retirement benefits-10% City Contribution into a 401a account. * 457 Deferred Compensation Retirement Plan options * Tuition Reimbursement Program for continued education * Employee Assistance Program * Vacation - Holiday - Sick - Comp paid time accruals Applications will be accepted on a continuous basis until the number of qualified applicants has been received or until the position is filled. This posting may close at any time without notice. The City of Newnan's goal is to hire and provide a highly qualified workforce, to employ, train and maintain a quality workforce of highly effective and efficient individuals; to treat City staff with fairness, respect and dignity; to create and foster a healthy work environment promoting high morale, ethics and job satisfaction; to encourage employees to identify opportunities which will improve efficiency and effectiveness. The City of Newnan is an equal employment opportunity employer committed to a diverse workforce. We value inclusion as we seek to recruit, develop and retain the most qualified people to serve the citizens of Newnan, GA. The City of Newnan does not discriminate on the basis of race, color, religion, age, gender orientation, national origin, disability or any category protected by applicable federal or state law. All candidates are encouraged to apply.

The Real-Time Operations Center (ROC) Analyst is responsible for assisting personnel of the Brookhaven Police Department via the Real-Time Operations Center. The incumbent performs all duties of a Criminal Intelligence Analyst and Public Safety Analyst, while participating in the daily operations of the units. This position reports to the Real-Time Operations Center Supervisor. ESSENTIAL JOB FUNCTIONS: Performs intelligence analysis; aids in clarification of cases with multiple suspects and witnesses or involving multiple businesses; assists in the investigation of major cases with multiple suspects, a pattern, or similar trends. Performs tactical crime analyses, strategic crime analyses, and administrative crime analyses. Inputs, accesses, and queries data in various County, State, and Federal computer systems, including Geographical Information Systems (GIS), Computer Aided Dispatch (CAD), Police Record Systems, Georgia and National Crime Information Center (GCIC/NCIC) databases, and other systems. Utilizes computer to enter and retrieve data, sort, and record files. Make use of real time crime center software, license plate reader software, and all other available law enforcement technologies to coordinate crime solving efforts in relation to active calls for law enforcement service, ongoing investigations, and police requests. Detects and responds to active public safety dispatches from multiple real time sources such as ChatComm 911 dispatch, closed circuit television cameras (CCTV), video wall displays, live and previously recorded DOT cameras, license plate reader cameras, phone calls, and other sources. Detects and verify field device failures. Responds to device failures, including actions such as confirmation of failure through use testing, acknowledgement, documentation, reporting, and following up. Maintains ongoing records pertaining to the status of all cameras within the Real Time Operation Center's granted access. Communicates with law enforcement officers via police radio, emails, messaging, and other mediums to convey information related to active incidents or post-incident investigations. Participates in Drone as First Responder (DFR) operations as needed. DFR has the primary function of providing real-time, decision quality data to the department in the form of aerial support and radio communications. Ensures all FAA guidelines are followed. Remotely operates aircraft once it has been determined that a reported or known incident can be aided by aerial intelligence and the use of the UAS is within department guidelines. Ensures proper evidence procedures are followed to ensure integrity of video evidence obtained from UAS. Testifies in Court: may be called to testify as the owner of a voice on a 911 and Call Center recording and/or to be a witness concerning incidents they were present for and observed. Participates in special projects. Regular attendance and punctuality are essential requirements of the job Works with other law enforcement agencies as necessary. Attends department meetings, seminars, and training sessions. Performs other related duties as required or assigned. Qualifications MINIMUM REQUIREMENTS TO PERFORM WORK: Education and Training: High School Diploma or GED required. Two (2) years of crime analysis experience; or equivalent experience in a 911 call/dispatch center; or equivalent public safety service in a sworn or non-sworn position. Must obtain and maintain a Georgia Crime Information Center (GCIC) certification. Training is provided on duty, and certification testing is completed within the first six months of hire. This innovative and technical assignment requires knowledge of UAS flight operations, associated FAA regulations, and the ability to obtain/maintain a US Dept. of Transportation/FAA Remote Pilot License. Must possess a valid State of Georgia Driver's License (Class C) and a satisfactory Motor Vehicle Record (MVR). Ability to: Review, classify, categorize, prioritize, and/or analyze data. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships. Communicate effectively, both orally and in writing, with diverse audiences. Build and maintain effective working relationships with department personnel, city officials, vendors, and community stakeholders. Analyze data and generate actionable insights for decision-making. Perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs. Manage sensitive and confidential information with discretion. Adapt to rapidly changing priorities and work in a fast-paced environment. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. PHYSICAL DEMANDS: Tasks require the ability to exert moderate, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, odor, depth, texture, and visual cues or signals. Some tasks require the ability to communicate orally. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee regularly works in a normal office environment. The employee may perform some duties outdoors while conducting official business which will require limited local travel. Employee may be required to attend some evening and weekend meetings and may be required to assist in special events. MORAL CHARACTER: The employee must possess and continue to maintain throughout the course of the role a commitment to the (10) ten essential moral values that build character and instill positive and healthy interactions with others (Respect, honesty, compassion, education, not harming others, hard work, kindness, and gratitude). In addition to, the (5) five principles of autonomy, justice, beneficence, nonmaleficence, and fidelity. ENTERPRISE CULTURE: In support of our vision, our organizational culture works to maintain a safe and beautiful community and promote sustainable projects and activities. This is done by attracting and retaining a talented and diverse group of individuals who encompass our shared values through exceptional teamwork and collaboration, innovative thinking, a commitment to professional development, and community stewardship. What makes us unique is our harmonious work environment, forward-thinking, innovative, and non-restrictive approach toward successful service deliverables and outcomes. In turn, we offer a competitive and exceptional benefits package, flexible work hours, remote work opportunities, modern office work design, green space, a brand-new public safety building, and a soon-to-come well space state-of-the-art City Hall.

The Senior Grants Analyst position ensures compliance with federal, state and local regulations, and grants and contracts guidelines. The Senior Grants Analyst is distinguished from the Grant Analyst by the performance of the full range of duties as assigned. This position performs professional analytical work in identifying, analyzing, and recommending grant opportunities, drafting requests for proposals, and serves as a team lead for grants and contract training and technical assistance. The Senior Grants Analyst performs work pertaining to the financial and programmatic management and monitoring of complex Federal funded projects to ensure appropriate use of funds and compliance with applicable Federal program regulations and requirements. The Senior Grants Analyst participates in pre- and post-award services, providing management, oversight, and technical assistance to ensure contracts, policies and procedures adhere to United States Department of Housing and Urban Development (HUD) regulations and other grant specific requirements. We offer an excellent benefits package to include health, dental and vision, defined contribution plan (457b), life insurance, wellness programs, vacation leave, sick leave, 12 paid holidays, employee assistance program, home buyers program, tuition reimbursement and more! Apply Today!!! * Participates in routine project, program, administrative and analytical support functions to support the Human Services Director, Assistant Director and the Grants Manager who administers federally funded community development projects and local grants and contracts; May be assigned responsibility for a program in its entirety. * Assists Grants Manager in the preparation of policies and procedures and other supporting program documents. * Maintains appropriate records and documentation in accordance with grant regulations for contract and audit compliance and retention schedules; * Conducts research and collects, compiles and analyzes information from various sources on a variety of specialized topics related to assigned programs, new programs and services, budget analysis and feasibility analyses; prepares technical records and reports which present and interpret data and identify alternatives; makes and justifies recommendations. * Maintains and periodically updates grant information in grants management software for the local and federal grant programs. * Researches and develops requests for proposals (RFP) for human services, related activities, and special projects. * Evaluates, scores and analyzes proposals, financial and programmatic information to make informed decisions regarding funding recommendations. * Assists the Grant Manager with resource development; researches, identifies, recommends, and prepares applications for funding opportunities to support eligible activities. * Negotiates and prepares contractual agreements between the City and assigned subrecipients. * Accurately determines eligible costs, reviews supporting documentation and activity reports, provides reports and technical assistance to awardees, audits and processes draw requests and reimbursements. * Conducts onsite monitoring (programmatic and financial); monitors federal, state and local grants and related proposals; monitors compliance with applicable contractual agreements to ensure compliance with requirements and federal regulations. * Serves as a grant liaison with organizations awarded funding regarding coordination of programs and activities, grant administration and/or to resolve issues or concerns. * Serves as team lead to division's Grants Analyst in providing training and technical assistance and recommends strategies to optimize the operations of nonprofit programs. * Coordinates the self-assessment of area non-profits and community organizations to identify the strengths and weakness of existing programs and provide training on those areas. * Assists in preparing the annual local and federal program budget recommendations. * Preparation of annual reports in HUD's required reporting systems, including but not limited to, IDIS and SAGE HMIS Reporting Repository. * Participates in the data collection, compilation, monitoring and tracking of program deliverables compared to contract terms. * Assists Grants Manager in monitoring internal files for program compliance. * Serves as departmental liaison to the Interagency Council on Homelessness and Savannah Chatham Continuum of Care (ICH/CoC). * Handles sensitive information in accordance with privacy laws and regulations, securing records and maintaining strict confidentiality. * Performs environmental reviews for federal grants community planning and development (CPD) grants as the responsible entity for HUD CPD programs. * Performs other related duties as assigned. Bachelor's Degree in Business or Public Administration, Accounting, Finance or related field; with four years of experience in grant management or contract compliance, community development or municipal administration; or an equivalent combination of education and experience. Must possess and maintain a valid state driver's license with an acceptable driving history. Additional Requirements Background investigation, including supervised drug screen, post offer/pre-employment medical screen; and verification of education, certifications, and licenses required prior to employment. KNOWLEDGE, SKILLS & ABILITIES: Knowledge of city budgetary and purchasing procedures. Knowledge of basic methods of research, program analysis and report preparation. Knowledge of basic principles and practices of policy and procedure development. Knowledge of relevant local, state, and federal regulations. Knowledge of modern office practices and procedures. Knowledge of computers and other modern office equipment. Skill in the use of various City provided software Skill in developing short- and long-range plans. Skill in establishing priorities and organizing work. Skill in the operation of computers and other modern office equipment. Skill in public and interpersonal relations. Skill in oral and written communication. Ability to learn the policies, procedures, organization and operation of the assigned agencies. Ability to perform responsible administrative work involving the use of independent judgment and personal initiative and personal initiative and work independently, without close supervision. Ability to research, analyze and evaluate programs, policies and procedures. Ability to prepare clear and concise reports, correspondence and memoranda. Ability to communicate clearly and concisely, both orally and in writing. Ability to establish and maintain effective working relationships with those contacted in the course of work. MINIMUM STANDARDS: SUPERVISORY CONTROLS: The Grants Manager assigns work in terms of very general instructions. The supervisor spot-checks completed work for compliance with procedures and the nature and propriety of the final results. GUIDELINES: Guidelines include local, state and federal guidelines and laws relating to the U.S. Department of Housing and Urban Development Continuum of Care regulations as well as City ordinances. These guidelines require judgment, selection, and interpretation in application. COMPLEXITY: The work consists of varied administrative duties. Strict regulations, multiple projects, and competing deadlines contribute to the complexity of the position. SCOPE AND EFFECT: The purpose of this position is to assist in the administration of the City's community development activities related to permanent supportive housing and other support services for persons at risk of or currently experiencing homelessness. Successful performance in this position results in enhanced coordination of supportive services that promote long-term housing stability and self-sufficiency. PERSONAL CONTACTS: Contacts are typically with co-workers, local non-profit agencies, Inter-agency Council on Homelessness, and the general public. PURPOSE OF CONTACTS: Contacts are typically to give or exchange information, provide services, resolve problems, justify decisions, and negotiate and settle matters. PHYSICAL DEMANDS: The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, or stooping. WORK ENVIRONMENT: The work is typically performed in an office. SUPERVISORY AND MANAGEMENT RESPONSIBILITY: None

Salary Range $61,009 - $98,224 Purpose of Classification: The purpose of this classification is to apply structured analysis, data modeling, and information engineering to design or develop information systems solutions for one or more moderately complex systems, as assigned. Essential Functions: The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Develops systems specifications; meets with County employees and managers, subject matter experts, system users, technical staff, and hardware and software vendors; gathers information, goals and objectives; determines system requirements; analyzes applications using relevant tools and techniques for system development; and prepares technical documentation, user manuals, and online help. Evaluates impact of solution alternatives; researches commercial software; identifies products meeting departmental requirements; and analyzes and documents products' ability to meet user, functional, and technical requirements; performs cost/benefit analysis; analyzes constraints; and assesses risk to support decision-making. Assists in development and maintenance of project plans; assists in coordinating project reporting; and develops and maintains implementation and conversion plans. Develops and implements training and test plans; develops test scenarios; prepares user acceptance test documentation; and collaborates with system users and other technical staff to conduct user acceptance testing, unit testing, integration testing, production simulation, load testing, and network testing. Monitors system compliance with established policies, procedures, guidelines, plans and standards. Maintains an awareness of new applications, technologies, technical methods, trends, and advances in the profession; reviews professional publications, technical manuals, and websites to increase knowledge of network operations; and attends conferences, workshops, and training sessions as appropriate. Minimum Qualifications: Bachelor's Degree in Computer Science, Information Systems, Information Technology, or related field required; three years of progressively responsible experience in systems analysis in a large-scale information technology environment; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Specific License or Certification Required: Must possess and maintain a valid Georgia driver's license. Please complete the supplemental questions which are required for consideration.

Join Our Team as a Revenue Analyst Are you passionate about analyzing financial data, ensuring accuracy in public revenues, and supporting transparent government operations? In this role, you'll coordinate, reconcile, and report on City revenues while providing excellent customer service and ensuring compliance with GAAP and GAAS. If you enjoy collaborating across departments, supporting audits and financial reporting, and driving continuous improvement, this is an opportunity to make a meaningful impact. Why You'll Love Working With Us You'll love working with us because your work directly supports the community and helps keep City services running smoothly. We foster a collaborative, supportive environment that values innovation, professional growth, and work-life balance. You'll have opportunities to work with others, improve processes, and make a real impact every day. What You'll Do Handle and track City revenues including stormwater, business and alcohol licenses, and other taxes and fees. Review and reconcile financial data to ensure accuracy, identify discrepancies, and resolve issues. Prepare reports and support improvements by analyzing processes, creating financial reports, and helping enhance efficiency and controls. Assist customers and coordinate collections by maintaining accounts, answering questions, and working with third-party collection agencies when needed. Skills You'll Need * Attention to detail for accurate financial review and reconciliation. * Strong analytical and problem-solving abilities. * Proficiency with financial systems and reporting tools. * Excellent customer service and communication skills. * Ability to organize and manage multiple tasks. * Teamwork and collaboration with colleagues and external partners. What You Bring/Your Qualifications Minimum Qualifications: * Bachelor's Degree in Accounting, Finance, Business Administration or a related field. * At least two (2) years of accounting experience. * Or an equivalent combination of education, training, and experience that provides the requisite knowledge, skills, and abilities for this job. * Possession of a valid driver's license issued by the State of Georgia. Preferred Qualifications: * Knowledge of governmental accounting, fund accounting, GAAP, and GAAS. * At least one (1) year of accounting experience in the public sector/municipal finance. * Experience with complex revenue analysis, reconciliations, and financial reporting. * Strong process improvement mindset with the ability to identify risks and efficiencies in revenue and accounting systems. * Experience with ERP systems such as Tyler Munis, or similar. Competitive salary and benefits package The City of Johns Creek offers a competitive salary and benefits package. We encourage you to apply if you are passionate about delivering exceptional support and possess the required qualifications. Explore outstanding healthcare options and exceptional retirement benefits with the City of Johns Creek! Our comprehensive package includes a generous 12% contribution of your base pay to the 401a plan and a $1 for $1 match up to 5% in the 457(b) retirement plans, potentially totaling up to 22%! Access financial adviser services at no extra cost. Revel in a competitive salary package crafted to align with the unique responsibilities of the Revenue Analyst. We offer competitive wages starting from $56,512 - 62,294 annually. This position is exempt. About Us The City of Johns Creek is a vibrant jewel nestled in the thriving northeast suburbs of Metro Atlanta. As the 10th largest city in Georgia, we take pride in our community of 82,000 residents and 291 dedicated employees who contribute to its growth and well-being. Established in December of 2006, Johns Creek has emerged as a beacon of safety in Georgia, consistently earning high marks on safewise.com's rankings. We are committed to upholding this reputation as we move forward. Johns Creek was ranked the #1 Best Place to Live in the U.S. by U.S. News & World Report, #1 Best Atlanta Suburb in 2024 by livability.com, and the #1 place to raise a family in Georgia by Niche.com. We aim to pioneer health, wellness, and innovation, continually drawing residents and businesses from all corners to call Johns Creek their home. EQUAL OPPORTUNITY EMPLOYER: The City of Johns Creek is an Equal Opportunity Employer. We do not discriminate based on age, gender, race, color, national origin, religion, disability, or any other class or status protected by law. IMPORTANT: By submitting your resume online, you hereby authorize the City of Johns Creek to contact, obtain, and verify the accuracy of the information contained in this application from all previous employers, references, and educational institutions. You also release the City of Johns Creek and its representatives from liability for seeking, gathering, and using such information to make employment decisions and all other persons or organizations for providing such information. You understand that any misrepresentation or material omission made by you on this application will be sufficient cause for cancellation of this application or immediate termination of employment if you are employed, whenever it may be discovered. Interested candidates should submit a resume, cover letter, and contact information via this online portal. In fairness to other potential candidates for this position, unsolicited letters, emails, telephone calls, or in-person submissions will not be considered. Applications will be reviewed as received. The City reserves the right to close the position before the posted date if a sufficient number of qualified applications are received. The City of Johns Creek is a drug free workplace and all positions are subject to the candidate successfully passing a background screening.

JOB SUMMARY: Under supervision, performs complex administrative duties and statistical, financial, or operational data analysis and reporting in support of management decision making in functional area. Identifies trends, discrepancies, and variances to improve the efficiency and effectiveness of operations. May partner with other departments, divisions, outside agencies, and vendors to address business issues. Exercises various latitudes of independent judgement. May administer of provide high level support for various projects, grants, contracts, implementation of procedures, and/or specialized functions. PRIMARY DUTIES & RESPONSIBILITES: * Supports business operations by performing administrative and logistical tasks under general supervision, including data analysis, report preparation, and stakeholder communication for Traffic Operations. * Reconciles monthly project expenses to ensure accuracy and accountability. * Gather, analyze, and report on business data to develop performance metrics, identify trends, and provide actionable insights to stakeholders. * Analyzes business data to resolve funding discrepancies, ensuring clear communication and coordination with the Office of Accounting, Budget, F.I.R.E. Unit, and Procurement. * Oversees compliance with state purchasing and administrative policies and procedures, providing clear interpretation and guidance as needed. * Organizes and maintains digital file systems to ensure efficient access, storage and retrieval of information. * Manages CATS contract routing and administrative correspondence by tracking and ensuring prompt responses, obtaining digital signatures, and efficiently routing documents within the department. * Facilitate seamless communication and collaboration between IT, management, and end-users to ensure alignment, while delivering exceptional customer service by managing funding requests, coordinating project fund information, and fostering interactions within Traffic Operations and with external stakeholders. * Assist in deploying new processes and systems, offering guidance and training to users when necessary. * Other duties as assigned. MINIMUM QUALIFICATIONS The selected candidate must meet the advertised minimum qualifications to include State Entry Qualifications as well as Agency Specific Qualifications ENTRY QUALIFICATIONS: * Associate degree in business or related field from an accredited college or university and one (1) year of experience related to area of assignment. * Note: An equivalent combination of knowledge, education, job or intern experience, training or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over. AGENCY SPECIFIC QUALIFICATIONS: * Bachelor's degree in business administration, accounting, finance, or a related field from an accredited college or university AND Two years of office administration or senior secretarial experience OR Equivalent combination of experience, education, and training. * Advanced level proficiency in Microsoft Outlook, Word, PowerPoint, Excel (including pivot tables), Teams, Adobe Acrobat PDFs, and KRONOS timekeeping or similar software * Performs high-level project analysis. * Pulls crystal reports and other data for operational analysis and statistical tracking. * Obtains and assigns project numbers for monthly expenses and open purchase orders * Strong interpersonal and communications skills in various platforms, including email, messaging, telephone, and in person. * Ability to build rapport and maintain relationships with key contacts internally and outside of the organization. * Demonstrated interpersonal skills in working effectively with executive level staff, other department personnel and external customers in a cooperative and professional manner to achieve goals. * Experienced in providing prompt follow-up, especially for calendar management and ensuring action items are completed. * Demonstrated experience to manage time effectively and display a high level of initiative in accomplishing tasks and meeting deadlines. * Demonstrated ability to adapt to changing situations in a fast-paced environment. * Possesses organizational skills, attention to detail, and the ability to multitask. * Acts as gatekeeper, closely monitoring executive calendars and priorities. * Committed to providing quality customer service. AGENCY PREFERRED QUALIFICATIONS: * Knowledge of state and federal regulations governing funding and grants. * Knowledge of GDOT's organizational structure, policies, and systems and how to operate effectively within them. * Related experience in a large organization. IMPORTANT INFORMATION FOR ALL GDOT JOBS The interview is just one part of the overall selection process and is not the only criteria used to make the final selection. In addition to the interview, the final selection is based on the applicant's work history and performance (documented in HR and/or Office files), PeopleSoft/employee status (i.e. rehire code), employee performance reviews, personnel file review (HR & Office Files), criminal background check, employment reference checks (including references and commendations from Managers and other relevant documentation) and, for supervisory positions, demonstrated leadership skills based on past and current work history will be considered. Good Employment Standing: In accordance with the Interview and Selection Process (ISP), an applicant must have no active disciplinary actions to be in good employment standing. Actions that may disqualify an applicant include letters of reprimand (active for 12 months after issuance date); suspension without pay or disciplinary demotion (active for 12 months from the effective date); Performance Improvement Plans (PIP) and Leave Restriction Plans (active until 12 months after the date of conclusion). In addition, an employee must have an overall ePerformance rating score of three (3) or higher on their most current evaluation. Please note that Memorandums of Concern are not considered disqualifying factors. Human Resources may remove any employee from consideration for selection who is pending a disciplinary action; however, if the action is resolved in the employee's favor, he or she will be allowed to compete. THIS IS AN INTERNAL AND EXTERNAL JOB ANNOUNCEMENT THIS IS AN UNCLASSIFIED POSITION. THE SELECTED APPLICANT FOR THE POSITION WILL BE SUBJECT TO A REFERENCE CHECK AND CRIMINAL BACKGROUND CHECK, WHERE APPLICABLE. PLEASE INCLUDE ALL RELEVANT JOB INFORMATION ON THE APPLICATION FOR CONSIDERATION. ALL APPLICATIONS WILL BE PRESCREENED. UPON PROMOTION, THE SELECTED CANDIDATE WILL RECEIVE 10% or THE GDOT JOB SPECIFIC MINIMUM SALARY, WHICHEVER IS GREATER. GDOT IS AN EQUAL OPPORTUNITY EMPLOYER Qualifications - Internal Associate degree in business or related field from an accredited college or university and one (1) year of experience related to area of assignment. Note: An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year. Associate degree in business or related field from an accredited college or university and one (1) year of experience related to area of assignment. Note: An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year. Additional Information * Agency Logo: * Requisition ID: ADM0J9B * Number of Openings: 1 * Advertised Salary: $47,250.50 * Shift: Day Job * Posting End Date: Jan 27, 2026