Customer Service Representative jobs at State of Georgia: Teachers Retirement System of Georgia - 57 jobs

Answering the phones. Explaining our services to potential clients. Manage the customer experience. Scheduling of appointments. Dispatch, routing, and scheduling of jobs for our technicians. Shift: 8 hour daytime shift, full-time. Availability: Gener Customer Service Representative, Customer Service, Customer Experience, Representative, Retail, Construction

Attend training schools for professional development as required. Complete applications and paperwork required for new P&C business and changes to existing business. Bind P&C coverage according to insurance regulations and company guidelines. Schedule appointments. Complete follow-up requests to customers on insurance services. Provide quotations for P&C insurance coverages. Conduct other marketing activities as directed. Handle routine correspondence from the home office. Accept premium payments for new business and renewals. Prepare, process, review, and monitor applications, changes, binders, etc. Perform in a manner that will prevent errors and omissions. Present a professional appearance, demeanor, and behavior. Attend meetings and training as required. Strive to attain company goals and growth expectations. OTHER RESPONSIBILITIES/REQUIREMENTS Other duties as assigned by manager. Computer skills and abilities are necessary. Development of skills and knowledge of product lines and offered services. QUALIFICATION, EDUCATION AND EXPERIENCE REQUIREMENTS: High School diploma or GED required. Must have valid Georgia Property and Casualty insurance license. Must possess a valid Georgia driver's license. Ability to handle confidential information; accuracy, and attention to detail. Ability to relate to and work with various people in a professional manner. Must be able to read, analyze, and interpret policies, coverages, regulations, instructions, manuals, and other documents as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SUPERVISORY RESPONSIBILITIES: None. PHYSICAL DEMANDS/WORK ENVIRONMENT: Normal office environment with occasional travel necessary to attend training and meetings EOE M/F/D/V AA #LI-Onsite

Rate of Pay: $17.88 - $20.38 Status: Open Until Filled is on-site Monday-Friday (no remote options) This is the journey level position of three levels that reports to an assigned Supervisor of Customer Service. This position is responsible for entering meter data readings and assisting customers with billing inquiries. * Assists customers (phone or walk-in) with billing inquiries or complaints. * Processes applications for connection, disconnection, or transfer of utility service by phone or in person. * Verifies no outstanding/delinquent accounts before processing connection or transfer of service. * Determines required amount of commercial deposits by calculations based on size and type of individual account. * Completes form letter of credit for customers. * Determines printing priority for work orders to be distributed to service workers for initiation and/or termination of service. * Tracks late deposit assessments and notifies customer or disconnects service. * Verifies inspections before processing applications to install permanent electrical meters. * Enters requests for refund checks from overpaid accounts into the computer system. * Processes and completes non-payment service orders and generates disconnection orders for returned checks and payment agreements. * Generates service orders to verify service disconnected for non-payment. * Requests checks to reimburse Cashier's petty cash. * Enters meter readings into computer to insure proper billing. * Records results and assigns charges for meter tests performed on electric and water meters and mails appropriate correspondence to customer. * Handles returned checks from banks by debiting accounts with necessary charges. * Generates charges to customer's account for established fees. * Processes accounts for addition to budget billing program. * Codes accounts in computer system for health hardships and senior discounts. * Processes credit card payments by phone. * Assists the Final Billing Representative by transferring balances to active accounts and entering check requests for over payment on final bills. * Relieves Switchboard Operator daily during lunch hours and vacation as assigned. * Performs other related duties as required. Preferred Qualifications: * High school graduate or GED and a minimum of two years of related customer service experience in a similar operation. * Must have a pleasant speaking voice (English) and ability to interact with customers in an effective and courteous manner. Ability to speak Spanish as a second language preferred. * Knowledge of general office procedures, appropriate professional dress, and skill in the use of a personal computer to retrieve and enter account information into database, and modern office equipment (i.e. calculator, copier, FAX, switchboard, credit card processor). * Knowledge and skill using business mathematics. Ability to accurately record numeric and other information into the billing database. * Ability to work under deadlines and pressures, as all related work must be completed by the end of the business day. Disclaimer Successful candidates are required to submit to drug screen & background inquiry.

Job DescriptionRate of Pay: $17.88 - $20.38 Status: Open Until Filled is on-site Monday-Friday (no remote options) This is the journey level position of three levels that reports to an assigned Supervisor of Customer Service. This position is responsible for entering meter data readings and assisting customers with billing inquiries. Assists customers (phone or walk-in) with billing inquiries or complaints. Processes applications for connection, disconnection, or transfer of utility service by phone or in person. Verifies no outstanding/delinquent accounts before processing connection or transfer of service. Determines required amount of commercial deposits by calculations based on size and type of individual account. Completes form letter of credit for customers. Determines printing priority for work orders to be distributed to service workers for initiation and/or termination of service. Tracks late deposit assessments and notifies customer or disconnects service. Verifies inspections before processing applications to install permanent electrical meters. Enters requests for refund checks from overpaid accounts into the computer system. Processes and completes non-payment service orders and generates disconnection orders for returned checks and payment agreements. Generates service orders to verify service disconnected for non-payment. Requests checks to reimburse Cashier's petty cash. Enters meter readings into computer to insure proper billing. Records results and assigns charges for meter tests performed on electric and water meters and mails appropriate correspondence to customer. Handles returned checks from banks by debiting accounts with necessary charges. Generates charges to customer's account for established fees. Processes accounts for addition to budget billing program. Codes accounts in computer system for health hardships and senior discounts. Processes credit card payments by phone. Assists the Final Billing Representative by transferring balances to active accounts and entering check requests for over payment on final bills. Relieves Switchboard Operator daily during lunch hours and vacation as assigned. Performs other related duties as required. Preferred Qualifications: High school graduate or GED and a minimum of two years of related customer service experience in a similar operation. Must have a pleasant speaking voice (English) and ability to interact with customers in an effective and courteous manner. Ability to speak Spanish as a second language preferred. Knowledge of general office procedures, appropriate professional dress, and skill in the use of a personal computer to retrieve and enter account information into database, and modern office equipment (i.e. calculator, copier, FAX, switchboard, credit card processor). Knowledge and skill using business mathematics. Ability to accurately record numeric and other information into the billing database. Ability to work under deadlines and pressures, as all related work must be completed by the end of the business day. Disclaimer Successful candidates are required to submit to drug screen & background inquiry. Powered by JazzHR UxzpGRuqog

Job Description Customer Service Representative for Harris County Water Works Harris County, Georgia, with a population of 36,000 and located in west central Georgia along the Alabama border 60 minutes southwest of Atlanta and 30 minutes north of Columbus, is accepting applications for a Customer Service Representative for the Water Works Department. This full-time, on-site position in Cataula, GA. The purpose of this position is to accept and process payments. Success in this position contributes to county residents being able to establish, maintain, or terminate water services. High school diploma or GED required. More than three years of related experience, excellent customer service skills, and a valid driver's license, knowledge of modern office principles/practices and computer skills or any equivalent combination of education, experience and training which provides the knowledge, skills, and abilities to perform the work. Possession of or ability to obtain an appropriate state-certified license for license for water or wastewater treatment or distribution as appropriate. The starting salary is $17.83 per hour, plus generous benefits including a five-year vesting schedule for retirement. To apply and learn more about the county and its benefits, visit the Harris County website at ********************************************* Position opened until filled. Hiring is dependent upon successfully passing drug screening, background check, social media check, employment check, and driving history check. Harris County, Georgia is an EOE.

Attend training schools for professional development as required. Complete applications and paperwork required for new P&C business and changes to existing business. Bind P&C coverage according to insurance regulations and company guidelines. Schedule appointments. Complete follow-up requests to customers on insurance services. Provide quotations for P&C insurance coverages. Conduct other marketing activities as directed. Handle routine correspondence from the home office. Accept premium payments for new business and renewals. Prepare, process, review, and monitor applications, changes, binders, etc. Perform in a manner that will prevent errors and omissions. Present a professional appearance, demeanor, and behavior. Attend meetings and training as required. Strive to attain company goals and growth expectations. OTHER RESPONSIBILITIES/REQUIREMENTS Other duties as assigned by manager. Computer skills and abilities are necessary. Development of skills and knowledge of product lines and offered services. QUALIFICATION, EDUCATION AND EXPERIENCE REQUIREMENTS: High School diploma or GED required. Must have valid Georgia Property and Casualty insurance license. Must possess a valid Georgia driver's license. Ability to handle confidential information; accuracy, and attention to detail. Ability to relate to and work with various people in a professional manner. Must be able to read, analyze, and interpret policies, coverages, regulations, instructions, manuals, and other documents as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMANDS/WORK ENVIRONMENT: Normal office environment with occasional travel necessary to attend training and meetings. EOE M/F/D/V AA #LI-ONSITE

Attend training schools for professional development as required. Complete applications and paperwork required for new P&C business and changes to existing business. Bind P&C coverage according to insurance regulations and company guidelines. Schedule appointments. Complete follow-up requests to customers on insurance services. Provide quotations for P&C insurance coverages. Conduct other marketing activities as directed. Handle routine correspondence from the home office. Accept premium payments for new business and renewals. Prepare, process, review, and monitor applications, changes, binders, etc. Perform in a manner that will prevent errors and omissions. Present a professional appearance, demeanor, and behavior. Attend meetings and training as required. Strive to attain company goals and growth expectations. OTHER RESPONSIBILITIES/REQUIREMENTS Other duties as assigned by manager. Computer skills and abilities are necessary. Development of skills and knowledge of product lines and offered services. QUALIFICATION, EDUCATION AND EXPERIENCE REQUIREMENTS: High School diploma or GED required. Must have valid Georgia Property and Casualty insurance license. Must possess a valid Georgia driver's license. Ability to handle confidential information; accuracy, and attention to detail. Ability to relate to and work with various people in a professional manner. Must be able to read, analyze, and interpret policies, coverages, regulations, instructions, manuals, and other documents as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMANDS/WORK ENVIRONMENT: Normal office environment with occasional travel necessary to attend training and meetings. EOE M/F/D/V AA #LI-Onsite

Attend training schools for professional development as required. Complete applications and paperwork required for new P&C business and changes to existing business. Bind P&C coverage according to insurance regulations and company guidelines. Schedule appointments. Complete follow-up requests to customers on insurance services. Provide quotations for P&C insurance coverages. Conduct other marketing activities as directed. Handle routine correspondence from the home office. Accept premium payments for new business and renewals. Prepare, process, review, and monitor applications, changes, binders, etc. Perform in a manner that will prevent errors and omissions. Present a professional appearance, demeanor, and behavior. Attend meetings and training as required. Strive to attain company goals and growth expectations. OTHER RESPONSIBILITIES/REQUIREMENTS Other duties as assigned by manager. Computer skills and abilities are necessary. Development of skills and knowledge of product lines and offered services. QUALIFICATION, EDUCATION AND EXPERIENCE REQUIREMENTS: High School diploma or GED required. Must have valid Georgia Property and Casualty insurance license. Must possess a valid Georgia driver's license. Ability to handle confidential information; accuracy, and attention to detail. Ability to relate to and work with various people in a professional manner. Must be able to read, analyze, and interpret policies, coverages, regulations, instructions, manuals, and other documents as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SUPERVISORY RESPONSIBILITIES: None. PHYSICAL DEMANDS/WORK ENVIRONMENT: Normal office environment with occasional travel necessary to attend training and meetings. EOE M/F/D/V AA #LI-Onsite

Attend training schools for professional development as required. Complete applications and paperwork required for new P&C business and changes to existing business. Bind P&C coverage according to insurance regulations and company guidelines. Schedule appointments. Complete follow-up requests to customers on insurance services. Provide quotations for P&C insurance coverages. Conduct other marketing activities as directed. Handle routine correspondence from the home office. Accept premium payments for new business and renewals. Prepare, process, review, and monitor applications, changes, binders, etc. Perform in a manner that will prevent errors and omissions. Present a professional appearance, demeanor, and behavior. Attend meetings and training as required. Strive to attain company goals and growth expectations. OTHER RESPONSIBILITIES/REQUIREMENTS Other duties as assigned by manager. Computer skills and abilities are necessary. Development of skills and knowledge of product lines and offered services. QUALIFICATION, EDUCATION AND EXPERIENCE REQUIREMENTS: High School diploma or GED required. Must have valid Georgia Property and Casualty insurance license. Must possess a valid Georgia driver's license. Ability to handle confidential information; accuracy, and attention to detail. Ability to relate to and work with various people in a professional manner. Must be able to read, analyze, and interpret policies, coverages, regulations, instructions, manuals, and other documents as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SUPERVISORY RESPONSIBILITIES: None. PHYSICAL DEMANDS/WORK ENVIRONMENT: Normal office environment with occasional travel necessary to attend training and meetings. EOE M/F/D/V AA #LI-Onsite

The Customer Service Representative at American Leak Detection of NAME is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the NAME area. Benefits for our Customer Service Reps (CSRs): 401(k) Dental insurance Health insurance Paid time off Customer Service Reps (CSR) Core Responsibilities: Answering the phones Explaining our services to potential clients Manage the customer experience Scheduling of appointments Dispatch, routing, and scheduling of jobs for our technicians Shift: 8 hour daytime shift, full-time Availability: General workday is Monday through Friday Customer Service Representative (CSR) Qualifications: Excellent customer service and telephone skills Excellent written and oral communication skills Proficiency in Microsoft Office Experience in the plumbing, restoration, or construction industries- a plus but not required Experience using Salesforce is a plus but not required About American Leak Detection: American Leak Detection is the industry leader in accurate, non-destructive hidden water leak detection. Our highly trained technicians locate hidden water, sewer, gas and swimming pool leaks using our advanced technology and experience developed over 40+ years. Our millions of satisfied customers include residential homeowners and commercial businesses as well as industry professionals including plumbers, building contractors, insurance adjusters, apartment managers, restoration specialists, Homeowners Associations, and municipalities. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Attend training schools for professional development as required. Complete applications and paperwork required for new P&C business and changes to existing business. Bind P&C coverage according to insurance regulations and company guidelines. Schedule appointments. Complete follow-up requests to customers on insurance services. Provide quotations for P&C insurance coverages. Conduct other marketing activities as directed. Handle routine correspondence from the home office. Accept premium payments for new business and renewals. Prepare, process, review, and monitor applications, changes, binders, etc. Perform in a manner that will prevent errors and omissions. Present a professional appearance, demeanor, and behavior. Attend meetings and training as required. Strive to attain company goals and growth expectations. OTHER RESPONSIBILITIES/REQUIREMENTS Other duties as assigned by manager. Computer skills and abilities are necessary. Development of skills and knowledge of product lines and offered services. QUALIFICATION, EDUCATION AND EXPERIENCE REQUIREMENTS: High School diploma or GED required. Must have valid Georgia Property and Casualty insurance license. Must possess a valid Georgia driver's license. Ability to handle confidential information; accuracy, and attention to detail. Ability to relate to and work with various people in a professional manner. Must be able to read, analyze, and interpret policies, coverages, regulations, instructions, manuals, and other documents as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMANDS/WORK ENVIRONMENT: Normal office environment with occasional travel necessary to attend training and meetings. EOE M/F/D/V AA #LI-Onsite

Attend training schools for professional development as required. Complete applications and paperwork required for new P&C business and changes to existing business. Bind P&C coverage according to insurance regulations and company guidelines. Schedule appointments. Complete follow-up requests to customers on insurance services. Provide quotations for P&C insurance coverages. Conduct other marketing activities as directed. Handle routine correspondence from the home office. Accept premium payments for new business and renewals. Prepare, process, review, and monitor applications, changes, binders, etc. Perform in a manner that will prevent errors and omissions. Present a professional appearance, demeanor, and behavior. Attend meetings and training as required. Strive to attain company goals and growth expectations. OTHER RESPONSIBILITIES/REQUIREMENTS Other duties as assigned by manager. Computer skills and abilities are necessary. Development of skills and knowledge of product lines and offered services. QUALIFICATION, EDUCATION AND EXPERIENCE REQUIREMENTS: High School diploma or GED required. Must have valid Georgia Property and Casualty insurance license. Must possess a valid Georgia driver's license. Ability to handle confidential information; accuracy, and attention to detail. Ability to relate to and work with various people in a professional manner. Must be able to read, analyze, and interpret policies, coverages, regulations, instructions, manuals, and other documents as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SUPERVISORY RESPONSIBILITIES: None. PHYSICAL DEMANDS/WORK ENVIRONMENT: Normal office environment with occasional travel necessary to attend training and meetings. EOE M/F/D/V AA #LI-Onsite

Attend training schools for professional development as required. Complete applications and paperwork required for new P&C business and changes to existing business. Bind P&C coverage according to insurance regulations and company guidelines. Schedule appointments. Complete follow-up requests to customers on insurance services. Provide quotations for P&C insurance coverages. Conduct other marketing activities as directed. Handle routine correspondence from the home office. Accept premium payments for new business and renewals. Prepare, process, review, and monitor applications, changes, binders, etc. Perform in a manner that will prevent errors and omissions. Present a professional appearance, demeanor, and behavior. Attend meetings and training as required. Strive to attain company goals and growth expectations. OTHER RESPONSIBILITIES/REQUIREMENTS Other duties as assigned by manager. Computer skills and abilities are necessary. Development of skills and knowledge of product lines and offered services. QUALIFICATION, EDUCATION AND EXPERIENCE REQUIREMENTS: High School diploma or GED required. Must have valid Georgia Property and Casualty insurance license. Must possess a valid Georgia driver's license. Ability to handle confidential information; accuracy, and attention to detail. Ability to relate to and work with various people in a professional manner. Must be able to read, analyze, and interpret policies, coverages, regulations, instructions, manuals, and other documents as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMANDS/WORK ENVIRONMENT: Normal office environment with occasional travel necessary to attend training and meetings. EOE M/F/D/V AA #LI-Onsite

Attend training schools for professional development as required. Complete applications and paperwork required for new P&C business and changes to existing business. Bind P&C coverage according to insurance regulations and company guidelines. Schedule appointments. Complete follow-up requests to customers on insurance services. Provide quotations for P&C insurance coverages. Conduct other marketing activities as directed. Handle routine correspondence from the home office. Accept premium payments for new business and renewals. Prepare, process, review, and monitor applications, changes, binders, etc. Perform in a manner that will prevent errors and omissions. Present a professional appearance, demeanor, and behavior. Attend meetings and training as required. Strive to attain company goals and growth expectations. OTHER RESPONSIBILITIES/REQUIREMENTS Other duties as assigned by manager. Computer skills and abilities are necessary. Development of skills and knowledge of product lines and offered services. QUALIFICATION, EDUCATION AND EXPERIENCE REQUIREMENTS: High School diploma or GED required. Must have valid Georgia Property and Casualty insurance license. Must possess a valid Georgia driver's license. Ability to handle confidential information; accuracy, and attention to detail. Ability to relate to and work with various people in a professional manner. Must be able to read, analyze, and interpret policies, coverages, regulations, instructions, manuals, and other documents as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SUPERVISORY RESPONSIBILITIES: None. PHYSICAL DEMANDS/WORK ENVIRONMENT: Normal office environment with occasional travel necessary to attend training and meetings. EOE M/F/D/V AA #LI-Onsite

Schedule: Monday-Friday 8:30am-5pm; Wednesdays 9:30a-6p Pay: 14.00/hr, full benefits package offered This position will assist motorist face-to-face with program applications for exemptions, extensions, and waivers, as well as provide emission reprints at assigned Service Center. This position will also disseminate information about the program, answer general questions, and resolve issues surrounding the application requirements. On occasion, the incumbents in these positions may be scheduled to work at a Service Center different than their assigned Service Center(s) in order to meet the GA Clean Air Force contractual requirements. Duties and Responsibilities: Open and close Service Center facility according to designated hours of operation and send appropriate notifications/reports set forth by Management per the Standard Operating Procedures. Professionally respond to inquiries from motorists relating to program rules and requirements. This includes: Determining if vehicle owners are eligible for extensions, exemptions or special case waivers. Issuing waivers, extensions, exemptions and special case waivers per prescribed procedures. Determining if vehicle receipts for repair expenditures are over the prescribed limit and whether they are qualifying repairs. Inspecting vehicles to determine if prescribed auto repairs were performed. Resolving issues and providing written reports to Management on issues. Maintain cleanliness and professional work environment in and around the Service Center office and its facilities. Review, retain all aspects of local Clean Air and Emission Program Rules and Regulations and adapt to Program changes as well as Clean Air Rules and Regulations changes. Periodically assist with the company's continual improvement and customer satisfaction initiatives, including participation in the company's Quality Management System (QMS). Other duties as needed to ensure the smooth operation of the program as assigned by the Customer Service Manager or the Service Center Manager.

Attend training schools for professional development as required. Complete applications and paperwork required for new P&C business and changes to existing business. Bind P&C coverage according to insurance regulations and company guidelines. Schedule appointments. Complete follow-up requests to customers on insurance services. Provide quotations for P&C insurance coverages. Conduct other marketing activities as directed. Handle routine correspondence from the home office. Accept premium payments for new business and renewals. Prepare, process, review, and monitor applications, changes, binders, etc. Perform in a manner that will prevent errors and omissions. Present a professional appearance, demeanor, and behavior. Attend meetings and training as required. Strive to attain company goals and growth expectations. OTHER RESPONSIBILITIES/REQUIREMENTS Other duties as assigned by manager. Computer skills and abilities are necessary. Development of skills and knowledge of product lines and offered services. QUALIFICATION, EDUCATION AND EXPERIENCE REQUIREMENTS: High School diploma or GED required. Must have valid Georgia Property and Casualty insurance license. Must possess a valid Georgia driver's license. Ability to handle confidential information; accuracy, and attention to detail. Ability to relate to and work with various people in a professional manner. Must be able to read, analyze, and interpret policies, coverages, regulations, instructions, manuals, and other documents as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SUPERVISORY RESPONSIBILITIES: None. PHYSICAL DEMANDS/WORK ENVIRONMENT: Normal office environment with occasional travel necessary to attend training and meetings. EOE M/F/D/V AA #LI-Onsite

Attend training schools for professional development as required. Complete applications and paperwork required for new P&C business and changes to existing business. Bind P&C coverage according to insurance regulations and company guidelines. Schedule appointments. Complete follow-up requests to customers on insurance services. Provide quotations for P&C insurance coverages. Conduct other marketing activities as directed. Handle routine correspondence from the home office. Accept premium payments for new business and renewals. Prepare, process, review, and monitor applications, changes, binders, etc. Perform in a manner that will prevent errors and omissions. Present a professional appearance, demeanor, and behavior. Attend meetings and training as required. Strive to attain company goals and growth expectations. OTHER RESPONSIBILITIES/REQUIREMENTS Other duties as assigned by manager. Computer skills and abilities are necessary. Development of skills and knowledge of product lines and offered services. QUALIFICATION, EDUCATION AND EXPERIENCE REQUIREMENTS: High School diploma or GED required. Must have valid Georgia Property and Casualty insurance license. Must possess a valid Georgia driver's license. Ability to handle confidential information; accuracy, and attention to detail. Ability to relate to and work with various people in a professional manner. Must be able to read, analyze, and interpret policies, coverages, regulations, instructions, manuals, and other documents as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMANDS/WORK ENVIRONMENT: Normal office environment with occasional travel necessary to attend training and meetings. EOE M/F/D/V AA #LI-Onsite

will be based at the Community Center. Under general direction of Recreation Center staff, performs a variety of office support and clerical duties of a general and specialized nature for an assigned Center; relieves department staff of routine administrative detail, receives and directs telephone calls and visitors; provides a variety of City and department information to the general public and City staff; assists with incoming and outgoing mail. This position requires flexibility to work Monday- Friday from 3:30pm to 9pm and Saturdays from 7:30am - 4pm. Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. In addition, specifications are intended to outline the minimum qualifications necessary for entry into the class and may not necessarily convey the qualifications of incumbents within the position. * Provides administrative support in preparing documentation, organizing/assembling data/documentation, and maintaining information/records relating to programs, trips, participants, instructors, and other departmental activities. * Assists internal and external customers by answering questions about department programs and services, researching information, processing activity registrations/enrollments, printing rosters, City website, etc. * Performs light housekeeping including but not limited to picking up trash, replacing paper goods, sweeping lobby and gym floors, keeping kitchen areas clean, washing coffee pots, etc. * Monitors the recreation facility by supervising physical facility and grounds; monitors recreation programs, classes, and participants to ensure safety of participants; prepares class rooms for programs including checking room temperature, straightening chairs, turning on lights, opening doors; secures facility at the end of the day including turning off lights, computer, and copy machine, and locking doors. * Performs light secretarial duties including typing, copying, and faxing as directed; Assists supervisor with tasks such as preparing mailings, filing, flyers, etc.; Processes incoming and outgoing mail; copies and distributes documentation; initiates/receives facsimile transmission of documents. * Communicates with Center staff as needed to coordinate work activities, review status of work, exchange information, or resolve problems. * Operates a variety of office equipment including copiers, facsimile machine, scanner, calculator, and computer to enter, retrieve, review, or modify data; performs data entry functions by keying data into computer system; verifies accuracy of entered data and makes corrections; utilizes word processing, spreadsheet, database, and/or other software programs. * Maintains first aid practices and principles. * Works department special events and facility rentals as needed. * Performs related duties as required or assigned. Combination of education and experience sufficient to successfully perform the essential functions of the job qualifies. * High school diploma or GED equivalency preferred. * Must be at least 16 years of age. * Must be willing to work varying hours, including afternoons, evenings, weekends and/or holidays assigned. STATEMENT OF DRESS CODE POLICY Temporary Part-Time Customer Service Representatives are expected to adhere to the City of Alpharetta Dress Code Policy with the following exceptions: * The wearing of department-approved staff attire (shirt, sweatshirt, etc.) is encouraged. In some instances, staff may wear a nice collared shirt provided that the staff name badge is prominently displayed. * Hats of any kind are not allowed. * Nice jeans are allowed after 5:00pm weekdays and any time on weekends. Advance approval by Center Supervisor is required to wear jeans at any other time. * Tennis shoes or basketball shoes are allowed provided they are neat and clean. STATEMENT OF TRAINING REQUIREMENTS Under the supervision of the Recreation Services Manager, full time staff are expected to assist in providing the necessary training to the part time center assistants at their specific sites. This training should include but not be limited to the following: * Facility operations - closing and opening procedures * Safety and security plan, including building security and evacuation plan * Customer service skills * Telephone/email inquiries * Registration procedures * Rental procedures * CPR/First Aid * General City policies such as Sexual Harassment Policy, Drug/Alcohol Policy, Diversity, Technology Policy, Mandatory Reporting of Suspected Child Abuse, Concussion Awareness Policy and Procedures, Three Person Rule, etc. * Membership (ID) procedures (when applicable) It is expected that all Temporary Part-Time Center Assistants be trained on the facility operations during their first full week of work unless specified otherwise. Physical Demands & Work Environment Physical: Primary functions require sufficient physical ability and mobility to work in an office setting and operate office equipment. Continuous sitting and upward and downward flexion of neck; fine finger dexterity; light to moderate finger pressure to manipulate keyboard, equipment controls, and office equipment; pinch grasp to manipulate writing utensils. Frequent side-to-side turning of neck, walking, standing, bending, stooping, pushing/pulling, and twisting at waist; moderate wrist torque to twist equipment knobs and dials; lifting objects weighing up to 20 lbs. from below waist to above shoulders and transporting distances up to 50 yards. Occasional squatting, kneeling, and reaching above and at shoulder height; moderate grasping to manipulate reference books and manuals; lifting objects weighing 25 lbs. from below waist to above shoulders and transporting distances up to 50 feet. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents and to operate equipment. Hearing: Hear in the normal audio range with or without correction. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This does not constitute an employment agreement between the City of Alpharetta and employee and is subject to modifications as the needs and requirements of the position change. The City of Alpharetta is an Equal Employment Opportunity (EEO) employer. All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability, or any other protected classification as defined by applicable law (except as limited by Employee Manual & Benefits Handbook or bona fide occupational qualifications). In compliance with the Drug-Free Workplace Act of 1988, the City of Alpharetta is committed to providing a safe, quality-oriented, and productive work environment consistent with the standards of the community in which it serves. Alcohol and drug abuse poses a threat to the health and safety of City's employees and to the security of the City's equipment and facilities. For these reasons, the City is committed to the elimination of drug and alcohol use and abuse in the workplace. Title I of the Americans with Disabilities Act (ADA) protects qualified individuals with disabilities from employment discrimination. Under the ADA, a person has a disability if they have a physical or mental impairment that substantially limits a major life activity. The physical demands described within the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. In compliance with the ADA, the City of Alpharetta will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Under the supervision of the assigned Assistant Director of Operations, the Support Coordinator is responsible for coordinating, executing, and monitoring special projects assigned by executive leadership. The Support Coordinator role is to primarily support the needs of the management team in meeting performance measures outlined in the grant contract. This is a grant-funded position. Responsibilities * Plans and coordinates with staff to conduct peer-to-peer annual training observations for each coach * Develop and update resources to share with child care providers * Communicates regularly on progress toward project goals and/or required results * Completes all reports and documentation as outlined by the executive leadership team * Develops and conducts provider education and training as assigned; follows all policies and procedures regarding training; provides TFTs to other staff members to maximize trainings offered across the region; demonstrated preparedness when providing training sessions * Markets and facilitates Professional Learning Communities as assigned * Assists management team with special projects to include, but not limited to, piloting new processes and developing/updating items on TORSH platform * Maintains excellent working relationships with and serves as a liaison to internal and external customers * Conform with and abide by all regulations, policies, work procedures and instructions for supervising agency * Provide regular updates to CCR&R management team regarding progress of work * Keep abreast of policies, procedures, and state or federal laws that may impact project initiatives Minimum Qualifications * Bachelor's degree in business, human services, family and consumer sciences, early childhood education or related field * Must be able to meet the state trainer requirements as prescribed by the Georgia Department of Early Care and Learning (DECAL) as described at ********************************* * Demonstrate superior interpersonal and customer service skills to work with the community and state agencies on behalf of the CCR&R, families, and child care providers * Knowledge of Georgia child care rules and regulations and early childhood best practices * Excellent customer service skills, organizational skills, and oral/written communication skills * Must be a self-starter, who works well with minimal supervision, as well as the ability to work in partnership with other team members * Must have intermediate knowledge of Microsoft Office including Planner, Word, Excel and PowerPoint; ability to use a networked database and Outlook * Must have a personal vehicle, valid Driver's license and appropriate insurance Preferred Qualifications (In addition to Minimum Qualifications) * Prior experience providing early childhood training and professional development * Prior experience providing technical assistance and coaching in early childhood program setting * Trainer Designation: Trainer I or higher ********************** * Knowledge and understanding of Quality Rated Salary/Benefits Salary is commensurate with education and work experience. Physical Demands The employee occasionally lifts or moves objects of a light to medium weight. Work is typically performed in varying office environment with intermittent sitting, standing, or walking in various settings. The employee must be able to lift up to 25 pounds. Full range of hand and finger motion is required for data entry purposes. Application Procedure Position considered open until filled. Candidates must pass a criminal background check. The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, criminal background checks and credit history checks. For high-risk positions, medical evaluations and/or psychological evaluation may be required. Applicants must submit an electronic application through Team Georgia Careers, and attach cover letter and resume (incomplete submissions will not be considered). Please include your annual salary for each position held. Disability Accommodations Applicants who need a special accommodation due to a disability should request assistance in advance by contacting the Human Resources department at ************ or via e-mail at ************************. Savannah Technical College (STC) will provide reasonable accommodations to identified disabled applicants. POSITION CONTINGENT UPON FUNDING AND ALLOCATION OF POSITION. Note: No phone inquiries please. Due to the volume of applications received, we are unable to personally contact each applicant. If we are interested in scheduling an interview, a representative from our college will contact you. All male applicants between the ages of 18 and 26 years of age must present proof of Selective Service Registration. Savannah Technical College is an equal opportunity employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran of the Vietnam Era, or citizenship status (except those special circumstances permitted or mandated by law). Invitation to Self-Identify For compliance activities, contact Jasmine San, Title IX and Equity Coordinator, Room A110 or ************** or *************************. Send written correspondence to Savannah Technical College, Attn: Jasmine Sanders, 5717 White Bluff Road, Savannah, GA 31405. STC is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools to award the associate degree. Candidates may be required to submit a valid Bachelor's degree *and* Two (2) years related work experience Note: Experience may substitute for the degree on a year-for-year basis. Additional Information * Agency Logo: * Requisition ID: EDU0A4X * Number of Openings: 2 * Shift: Day Job