Service Specialist jobs at State of Georgia: Teachers Retirement System of Georgia

Pathways Center provides mental health, addictive disease/substance abuse, and intellectual & developmental disability services throughout the west central Georgia region. The team consists of a number of qualified professionals including Physicians, Physician Assistants, Nurse Practitioners, Nurses, Licensed Clinicians, and experienced direct care employees that work together to provide high quality care. Pathways Center offers services ranging from crisis stabilization and residential programs to basic outpatient care. Pathways Center's administrative team provides operational support and service company-wide, which enables direct care team members to focus on each client/patient. The individual in this role is a part of the company's administrative team ensuring a clean and safe environment for both patients/clients and employees in multiple clinical buildings/programs based in Newnan, GA. The person in this position will help to provide additional deep cleaning support as directed and will help cover for any absences of other environmental services team members. Responsibilities for the Custodial Services Associate - Floater include but are not limited to the following: * Adheres to established Pathways Center's procedures and protocols to provide a safe treatment and working environment * Maintains a clean and orderly environment to project the safety and health of others. * Daily indoor facility responsibilities include but are not limited to: vacuuming; sweeping; mopping; dusting; emptying trash; cleaning and sanitizing restrooms; cleaning spills, mirrors, windows, walls, fixtures, tables, etc.; replenishing supplies. * Daily outdoor facility responsibilities include but are not limited to: picking up litter from around building and grounds; sweeping sidewalks and parking lot area * Properly cleaning and maintaining housekeeping equipment * Cleans assigned areas to meet and exceed standards and requirements * Follows procedures for storage and disposal of trash and transports it to designated areas * Reports maintenance concerns to appropriate internal team members * Secures the facility, ensuring building is locked/unlocked as required One (1) year of experience as a lead worker in a related area of assignment; or one (1) year of experience at the lower level Housekeeper 2 (FES041) or position equivalent. Additional Information * Agency Logo: * Requisition ID: FAC04NF * Number of Openings: 1 * Shift: Day Job * Posting End Date: Dec 19, 2025

Our Water Customer Service Specialist II processes the following: Provides customer service/assists customers; provides account and general Water System information; answers questions and concerns; investigates and resolves issues and problems related to water accounts and billing in accordance with department procedures; establishes and closes accounts and refers difficult questions to lead or supervisor for resolution. Performs cashier duties: receives monies in payment of water bill; processes credit card payments; issues receipts; balances cash to documentation; performs daily balance of cash, check, credit and debit transactions; and secures cash drawer at close of day. Leads and coordinates daily work activities in the cash room: opens cash room; ensures cashiers have adequate change; ensures cash room has adequate supplies; balances cash drawers; reviews and submits daily production reports for all cashiers; works daily reports as assigned and resolves discrepancies; assists with supervision of co-workers by reporting employee problems; trains and instructs co-workers regarding operational procedures. Provides customer service: assists customers; provides account and general Water System information; answers questions and concerns; investigates and resolves issues and problems related to water accounts and billing in accordance with department procedures; establishes and closes accounts, and refers difficult questions to lead or supervisor for resolution. Enters information into billing system to process transactions and update records: applies charges and deposits; determines if customer qualifies for a payment and sets up payment arrangements in billing system; determines if customer qualifies for fee to be waived based-on department policies and waives fees; updates customer information; notates accounts. Enters service orders in billing system for gains, finals, service restoration, and verifying meter readings. Maintains accounts in billing system: evaluates requests for leak adjustments and determines if customer qualifies for adjustment; applies adjustments to accounts; sends customer notifications regarding adjustment; processes surety bonds; monitors and corrects billing exceptions; enters special billings into billing system, such as industrial surcharges, water retainage, and municipal account charges; and updates accounts when meters are replaced. Closes outs service orders completed by field staff: reviews hard copy for completeness, maintains service order records files, enters service order data into billing system, and closes service order in billing system. Processes customer online requests to establish and final services; including creating service order, and contacting customer to collect payment, and sending confirmation emails. Performs other related duties as assigned. Minimum Qualifications High School Diploma or GED required; supplemented by two years of experience in utility billing and collections.Tasks require the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds). Sensory Requirements Some tasks require the ability to hear and communicate orally. Environmental Factors Performance of essential functions may require exposure to adverse environmental conditions, such as irate customers. EEO Statement Cobb County Government is proud to be an equal opportunity employer. We encourage applications from all qualified individuals, regardless of race, color, national origin, sex, religion, age, disability, or any other legally protected status.

Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Technical Services Representative for our Cumming, GA office. This highly motivated individual will be responsible for delivering operational and administrative excellence to support our sales and technical services teams-ensuring that every customer interaction is efficient, accurate, and leaves a lasting impression. Triumvirate Environmental provides leading organizations in the higher education, life sciences, healthcare, and advanced manufacturing sectors with diverse services and expertise to assist them with compliance management. At Triumvirate Environmental, we strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity. This position reports to the General Manager. This role is onsite and is based out of our Cumming, GA office. Essential responsibilities: Coordinate jobs with customers and prepare appropriate paperwork, including the paperwork associate with our trucking process and associated weights Create and distribute invoices with quotes for services, such as lab packs, lab moves, and others Field incoming calls from prospective and existing customers as needed. Satisfying customer needs may involve a direct response from information and knowledge already possessed, obtaining information for response, or directing customer to someone capable of responding Assist Sales and Technical Services staff with job scopes and the coordination of bids, proposals, and quotations Assist Sales team with administrative tasks related to maintaining and growing customer base, including customized waste profiling and shipment report generation Organize and control all job folders and customer master files. This includes ensuring all paperwork is filed properly, and retrieving files for job costing purposes Provide Quality Control by contacting customers, post-service, to conduct surveys Attend all sales meetings and other necessary meetings Provide technical support to Inside and Outside Sales representatives and customers Assist with the approval of OSS, lab pack, and other job folders Order and maintain inventory of office supplies Track some office budgetary items All other duties as assigned Basic qualifications: Bachelors degree in Environmental Science or industry related experience Ability to work as a team player 2-3 years of environmental industry experience Determination/eagerness to learn about the environmental health & safety field Creativity in solving unique problems Leadership experience/potential Strong communication, analytical, technical, and organizational skills Intermediate skills with Microsoft Office products (Word, Excel, Outlook, and PowerPoint) Must be eligible to work in the United States without future sponsorship Must have a reliable form of transportation Preferred Requirements: Experience with Oracle operating system #LI-Onsite Besides Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more! To learn more about our business, culture, and the exciting work that we are doing in the industry, find us on LinkedIn, Instagram (@triumvirateenvironmental), or our website! Triumvirate Environmental is committed to a diverse and inclusive workplace. As an Equal Opportunity Employer (EOE), Triumvirate does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals with Disabilities and Protected Veterans are encouraged to apply. If you have a disability and need accommodation during the application and hiring process, please contact us at *********************************** or call us at ************. The requirements listed above are representative of the knowledge, skill, and/or ability required. To view our California Privacy Notice and Policy, click here.

Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Technical Services Representative for our Cumming, GA office. This highly motivated individual will be responsible for delivering operational and administrative excellence to support our sales and technical services teams-ensuring that every customer interaction is efficient, accurate, and leaves a lasting impression. Triumvirate Environmental provides leading organizations in the higher education, life sciences, healthcare, and advanced manufacturing sectors with diverse services and expertise to assist them with compliance management. At Triumvirate Environmental, we strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity. This position reports to the General Manager. This role is onsite and is based out of our Cumming, GA office. Essential responsibilities: * Coordinate jobs with customers and prepare appropriate paperwork, including the paperwork associate with our trucking process and associated weights * Create and distribute invoices with quotes for services, such as lab packs, lab moves, and others * Field incoming calls from prospective and existing customers as needed. Satisfying customer needs may involve a direct response from information and knowledge already possessed, obtaining information for response, or directing customer to someone capable of responding * Assist Sales and Technical Services staff with job scopes and the coordination of bids, proposals, and quotations * Assist Sales team with administrative tasks related to maintaining and growing customer base, including customized waste profiling and shipment report generation * Organize and control all job folders and customer master files. This includes ensuring all paperwork is filed properly, and retrieving files for job costing purposes * Provide Quality Control by contacting customers, post-service, to conduct surveys * Attend all sales meetings and other necessary meetings * Provide technical support to Inside and Outside Sales representatives and customers * Assist with the approval of OSS, lab pack, and other job folders * Order and maintain inventory of office supplies * Track some office budgetary items * All other duties as assigned Basic qualifications: * Bachelors degree in Environmental Science or industry related experience * Ability to work as a team player * 2-3 years of environmental industry experience * Determination/eagerness to learn about the environmental health & safety field * Creativity in solving unique problems * Leadership experience/potential * Strong communication, analytical, technical, and organizational skills * Intermediate skills with Microsoft Office products (Word, Excel, Outlook, and PowerPoint) * Must be eligible to work in the United States without future sponsorship * Must have a reliable form of transportation Preferred Requirements: * Experience with Oracle operating system #LI-Onsite Besides Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more! To learn more about our business, culture, and the exciting work that we are doing in the industry, find us on LinkedIn, Instagram (@triumvirateenvironmental), or our website! Triumvirate Environmental is committed to a diverse and inclusive workplace. As an Equal Opportunity Employer (EOE), Triumvirate does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals with Disabilities and Protected Veterans are encouraged to apply. If you have a disability and need accommodation during the application and hiring process, please contact us at *********************************** or call us at ************. The requirements listed above are representative of the knowledge, skill, and/or ability required. To view our California Privacy Notice and Policy, click here.

At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment. Role Overview As a Resident Services Specialist, you'll be a key member of our Center of Excellence (COE), delivering exceptional, personalized support to residents and internal teams across phone, email, and digital channels in a fast-paced contact center environment. This role plays a vital part in strengthening resident relationships, resolving concerns efficiently, and driving satisfaction and retention through service excellence. The ideal candidate thrives in a high-volume setting and brings a calm, solutions-focused approach to every call, message, or case. If you're dependable, detail-oriented, and motivated by helping others, you'll make a meaningful impact here. Respond to resident inquiries with professionalism, urgency, and empathy Proactively manage a shared workload and support cross-functional collaboration Consistently meet or exceed key performance indicators (KPIs) and goals Demonstrate strong communication, critical thinking, and multi-tasking abilities Thrive in a fast-paced, diverse, team-driven environment Prioritize tasks effectively and deliver results within established timelines Adapt to an environment which promotes innovation, change, and continuous improvements Ability to excel in a contact center by leveraging continuous coaching and professional development Qualifications Bachelor's degree or equivalent industry experience 2+ years' experience in sales, customer service, or contact center operations Experience in the multifamily industry preferred Excellent verbal and written communication skills Proficiency in Microsoft Office Suite, Funnel, OneSite and RealPage applications Proficiency using CRM tools in a contact center environment Flexibility to work weekends and/or extended hours as business needs require Bilingual (English/Spanish) proficiency is a plus About Cortland Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio. Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people. Cortland is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email ******************** Cortland is a drug-free workplace. Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.

Business Services Specialist Reports to: Assistant Finance Director Department: Finance FLSA Status: Non-Exempt The Business Services Specialist performs a variety of customer service, clerical, and specialized work, including the receiving, and facilitation of reviews and inspections of all license and permit applications received by the City. The incumbent provides accurate information to the Finance Department and to the citizens of Doraville. Duties and responsibilities include, but are not limited to, collection, preparation and monitoring of financial system receivable transactions, assisting in the administration and maintenance of Alcoholic Beverage License, Short Term Rentals and Occupation Tax Certificates. This position serves as the receptionist for City Hall, answering phones and distributing mail. Essential Duties and Responsibilities: The following duties are normal for this position. The omission of a specific statement from the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Greets customers and directs them as appropriate, responds to inquiries from the public, and provides accurate information. Receipts, assigns account codes and funds, and balances daily receivables for daily bank deposits. Receives and reviews applications and other requests for completeness, and processes. Advises customers on the process of obtaining a land disturbance, building, plat, sign, and tree permit. Ensures that proper forms are received and verifies customer's identification when required. Inform customers of fee schedules. Responds to Open Records Requests, as applicable. Performs a variety of clerical duties answers the telephone, copies documents, types of reports, maintains files, faxes documents, picks up and distributes mail, etc. Performs receptionist duties for City Hall. Monitors active and delinquent businesses within the City of Doraville. Reviews and processes applications for Business Occupation Tax Certificate (business license). Issues and/or renews existing licenses and permits to include but, not limited to Business License, Alcohol License, Short Term Rentals and Food Truck Permits. Assists the public with policies, procedures, and ordinances relating to business tax, revenue, and alcohol licenses. Assists with maintaining records for business tax licenses and permits in the ERP System. Assists with the issuance of Alcohol Licenses. Maintains statistical data to be used in reports and related information of the City of Doraville's revenues collected, alcohol and business tax collections, and other self-assessed tax information. Assists in conducting comparative surveys with other local governments relating to Business Tax and licensing information. Maintains records for Business Tax Revenue in accordance with state law. Performs other related duties as required. Desired Skills and Qualifications: Knowledge of the City and departmental policies and procedures. General knowledge of site plan and permitting. Knowledge of the City zoning ordinances, codes, regulations and policies as well as state and federal laws. Ability to correctly interpret and apply City policies. Knowledge of state and federal codes, ordinances, policy manuals, the North American Industry Classification Schedule, invoices and statements, a variety of reports, journals, etc., and procedures and methods as required in the performance of duties. Knowledge of accounting and bookkeeping, relevant federal, state, and local laws, and various Unified Government tax and licensing ordinances and financial transaction processing policies. Ability to utilize computers, fax machines, copy machines, scanners, and other office equipment. Ability to compile, organize, prepare, and maintain an assortment of records, reports, and information in an effective manner and according to departmental and/or governmental regulations. Ability to communicate effectively with supervisors, other staff members, and the general public. Ability to comprehend, interpret, and apply regulations, procedures, and related information for the general public, user departments, and the business community. Ability to use independent judgement in routine and non-routine situations. Ability to handle the required mathematical and statistical calculations. Ability to utilize and understand computer applications and techniques as necessary in the completion of daily assignments. Ability to plan, organize, and/or prioritize daily assignments and work activities. Ability to comprehend and apply the regulations and procedures of the department. Skill in using independent judgment and discretion, ensuring confidentiality. Skill in understanding and functioning within a team environment. Must be able to function effectively in a work environment in which the employee is exposed to significant public scrutiny and be able to adequately and effectively address public questions and concerns as well as interact with members of the community. Ability to establish and maintain cooperative and effective working relationships with others. Must be able to work effectively with the Mayor, City Council and other staff members in City government. Must have word processing and data entry skills to include spreadsheet applications and permitting software. Must be able to work in a dynamic and fast-paced environment with minimal supervision and high attention to detail and accuracy. Prior experience in public sector preferred. Regular and predictable attendance is required. Must work cooperatively with others. Mental and Physical Requirements: Ability to exert moderate, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds). Ability to communicate orally and to perceive and discriminate colors or shades of colors, sounds, taste, odor, depth, texture, and visual cues or signals. Performance of essential functions may require exposure to dirt, dust, pollen, odors, wetness, humidity, rain, fumes, smoke, temperature and noise extremes, hazardous materials, fire, unsafe structures, heights, confined spaces, machinery, vibrations, electric currents, traffic hazards, bright/dim lights, toxic agents, explosives, water hazards, disease, pathogenic substances, or rude/irate customers. In compliance with the Americans with Disabilities Act, or other applicable law, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the City. Other Requirements: Must be eighteen (18) years of age or older. Associate/Vocational/Technical degree in accounting, business, or a related discipline; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position. Must possess and maintain a valid Georgia driver's license. Notary Public within three (3) months of hire. One (1) year of experience in customer service or clerical work, including interacting with the public, and preparing and maintaining a variety of records or documents. Proficient bilingual skills in Spanish, Korean, Bangla or other languages spoken in Doraville preferred. Must be able to work various shifts, including weekends and holidays. Ability to pass a pre-employment background investigation, to include but not limited to, a physical examination with drug screening and an oral interview. At-Will Employment: This classification specification does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. Employment with the City of Doraville is at-will in accordance with Georgia law. Equal Opportunity: The City of Doraville is an Equal Opportunity Employer. ___________________________________ _______________ Employee Signature Date ___________________________________ Employee Print Name

Salary Range: $64,893 - $104,479 Salary Grade: 21 FLSA: Exempt Purpose of Classification: The purpose of this classification is to plan, organize and supervise personnel in the provision of customer service functions to resolve problems and complaints in assigned department. Essential Functions: The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Supervises, directs, and evaluates assigned staff; develops and oversees employee work schedules to ensure adequate coverage and control; compiles and reviews timesheets; approves/processes employee concerns and problems and counsels or disciplines as appropriate; assists with or completes employee performance appraisals; directs work; acts as a liaison between employees and management; and trains staff in operations, policies, and procedures; and oversees employee disciplinary action and other employees' issues. Resolves both internal and external customer service issues; reviews and resolves all customer complaints submitted online, from Dispatch, the CEO Office, Director's Office, Assistant Director, and Commissioners' Offices; and resolves internal complaints concerning customer service, dispatch, billing, and data entry. Performs claims investigation and management. Develops short-term and long-range plans for the department. Minimum Qualifications: Bachelor's degree in Business/Public Administration or a related field required; five years of experience in customer service which includes one year at the supervisory level; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Specific License or Certification Required: Must possess and maintain a valid Georgia driver's license.

Description: Answer calls in response to general customer inquiries, takes and places orders, answers billing questions and handles customer complaints. Projects a professional company image through telephone interactions. Dispatches or assists proper personnel in repairing problems quickly. ESSENTIAL JOB FUNCTIONS Handles, with professionalism and enthusiasm, incoming calls regarding all aspects of Thomasville Utilities services, billing procedures and individual customer accounts. Maintains customer privacy and protects customers confidential information. Identify customers' needs and ensure resolution of customers' questions, requests and complaints in a timely manner, striving to achieve 100% customer satisfaction. Document customer accounts as needed. Cover reception area and keep customer traffic flowing smoothly. Requirements: QUALIFICATIONS Education and Experience: Must have a high school diploma or G.E.D. certificate. Knowledge, Skills, and Abilities: Should have the ability to understand and follow oral and written instructions. Must have the ability to communicate clearly over the telephone. Must have the ability to complete many tasks at any given moment. PHYSICAL/MENTAL DEMANDS Mobility to work in typical office settings using standard office equipment is required. In addition, vision to read printed materials and computer screen and hearing and speech to communicate in person or over the telephone. Noise level in the work environment is usually moderate. WORKING CONDITIONS Noise level in the work environment is usually moderate. LIMITATIONS AND DISCLAIMERS The above is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of the minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.

Business Services Specialist Reports to: Assistant Finance Director Department: Finance FLSA Status: Non-Exempt The Business Services Specialist performs a variety of customer service, clerical, and specialized work, including the receiving, and facilitation of reviews and inspections of all license and permit applications received by the City. The incumbent provides accurate information to the Finance Department and to the citizens of Doraville. Duties and responsibilities include, but are not limited to, collection, preparation and monitoring of financial system receivable transactions, assisting in the administration and maintenance of Alcoholic Beverage License, Short Term Rentals and Occupation Tax Certificates. This position serves as the receptionist for City Hall, answering phones and distributing mail. Essential Duties and Responsibilities: The following duties are normal for this position. The omission of a specific statement from the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Greets customers and directs them as appropriate, responds to inquiries from the public, and provides accurate information. Receipts, assigns account codes and funds, and balances daily receivables for daily bank deposits. Receives and reviews applications and other requests for completeness, and processes. Advises customers on the process of obtaining a land disturbance, building, plat, sign, and tree permit. Ensures that proper forms are received and verifies customer's identification when required. Inform customers of fee schedules. Responds to Open Records Requests, as applicable. Performs a variety of clerical duties answers the telephone, copies documents, types of reports, maintains files, faxes documents, picks up and distributes mail, etc. Performs receptionist duties for City Hall. Monitors active and delinquent businesses within the City of Doraville. Reviews and processes applications for Business Occupation Tax Certificate (business license). Issues and/or renews existing licenses and permits to include but, not limited to Business License, Alcohol License, Short Term Rentals and Food Truck Permits. Assists the public with policies, procedures, and ordinances relating to business tax, revenue, and alcohol licenses. Assists with maintaining records for business tax licenses and permits in the ERP System. Assists with the issuance of Alcohol Licenses. Maintains statistical data to be used in reports and related information of the City of Doraville's revenues collected, alcohol and business tax collections, and other self-assessed tax information. Assists in conducting comparative surveys with other local governments relating to Business Tax and licensing information. Maintains records for Business Tax Revenue in accordance with state law. Performs other related duties as required. Desired Skills and Qualifications: Knowledge of the City and departmental policies and procedures. General knowledge of site plan and permitting. Knowledge of the City zoning ordinances, codes, regulations and policies as well as state and federal laws. Ability to correctly interpret and apply City policies. Knowledge of state and federal codes, ordinances, policy manuals, the North American Industry Classification Schedule, invoices and statements, a variety of reports, journals, etc., and procedures and methods as required in the performance of duties. Knowledge of accounting and bookkeeping, relevant federal, state, and local laws, and various Unified Government tax and licensing ordinances and financial transaction processing policies. Ability to utilize computers, fax machines, copy machines, scanners, and other office equipment. Ability to compile, organize, prepare, and maintain an assortment of records, reports, and information in an effective manner and according to departmental and/or governmental regulations. Ability to communicate effectively with supervisors, other staff members, and the general public. Ability to comprehend, interpret, and apply regulations, procedures, and related information for the general public, user departments, and the business community. Ability to use independent judgement in routine and non-routine situations. Ability to handle the required mathematical and statistical calculations. Ability to utilize and understand computer applications and techniques as necessary in the completion of daily assignments. Ability to plan, organize, and/or prioritize daily assignments and work activities. Ability to comprehend and apply the regulations and procedures of the department. Skill in using independent judgment and discretion, ensuring confidentiality. Skill in understanding and functioning within a team environment. Must be able to function effectively in a work environment in which the employee is exposed to significant public scrutiny and be able to adequately and effectively address public questions and concerns as well as interact with members of the community. Ability to establish and maintain cooperative and effective working relationships with others. Must be able to work effectively with the Mayor, City Council and other staff members in City government. Must have word processing and data entry skills to include spreadsheet applications and permitting software. Must be able to work in a dynamic and fast-paced environment with minimal supervision and high attention to detail and accuracy. Prior experience in public sector preferred. Regular and predictable attendance is required. Must work cooperatively with others. Mental and Physical Requirements: Ability to exert moderate, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds). Ability to communicate orally and to perceive and discriminate colors or shades of colors, sounds, taste, odor, depth, texture, and visual cues or signals. Performance of essential functions may require exposure to dirt, dust, pollen, odors, wetness, humidity, rain, fumes, smoke, temperature and noise extremes, hazardous materials, fire, unsafe structures, heights, confined spaces, machinery, vibrations, electric currents, traffic hazards, bright/dim lights, toxic agents, explosives, water hazards, disease, pathogenic substances, or rude/irate customers. In compliance with the Americans with Disabilities Act, or other applicable law, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the City. Other Requirements: Must be eighteen (18) years of age or older. Associate/Vocational/Technical degree in accounting, business, or a related discipline; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position. Must possess and maintain a valid Georgia driver's license. Notary Public within three (3) months of hire. One (1) year of experience in customer service or clerical work, including interacting with the public, and preparing and maintaining a variety of records or documents. Proficient bilingual skills in Spanish, Korean, Bangla or other languages spoken in Doraville preferred. Must be able to work various shifts, including weekends and holidays. Ability to pass a pre-employment background investigation, to include but not limited to, a physical examination with drug screening and an oral interview. At-Will Employment: This classification specification does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. Employment with the City of Doraville is at-will in accordance with Georgia law. Equal Opportunity: The City of Doraville is an Equal Opportunity Employer. ___________________________________ _______________ Employee Signature Date ___________________________________ Employee Print Name

Business Services Specialist Reports to: Assistant Finance Director Department: Finance FLSA Status: Non-Exempt The Business Services Specialist performs a variety of customer service, clerical, and specialized work, including the receiving, and facilitation of reviews and inspections of all license and permit applications received by the City. The incumbent provides accurate information to the Finance Department and to the citizens of Doraville. Duties and responsibilities include, but are not limited to, collection, preparation and monitoring of financial system receivable transactions, assisting in the administration and maintenance of Alcoholic Beverage License, Short Term Rentals and Occupation Tax Certificates. This position serves as the receptionist for City Hall, answering phones and distributing mail. Essential Duties and Responsibilities: The following duties are normal for this position. The omission of a specific statement from the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Greets customers and directs them as appropriate, responds to inquiries from the public, and provides accurate information. Receipts, assigns account codes and funds, and balances daily receivables for daily bank deposits. Receives and reviews applications and other requests for completeness, and processes. Advises customers on the process of obtaining a land disturbance, building, plat, sign, and tree permit. Ensures that proper forms are received and verifies customer's identification when required. Inform customers of fee schedules. Responds to Open Records Requests, as applicable. Performs a variety of clerical duties answers the telephone, copies documents, types of reports, maintains files, faxes documents, picks up and distributes mail, etc. Performs receptionist duties for City Hall. Monitors active and delinquent businesses within the City of Doraville. Reviews and processes applications for Business Occupation Tax Certificate (business license). Issues and/or renews existing licenses and permits to include but, not limited to Business License, Alcohol License, Short Term Rentals and Food Truck Permits. Assists the public with policies, procedures, and ordinances relating to business tax, revenue, and alcohol licenses. Assists with maintaining records for business tax licenses and permits in the ERP System. Assists with the issuance of Alcohol Licenses. Maintains statistical data to be used in reports and related information of the City of Doraville's revenues collected, alcohol and business tax collections, and other self-assessed tax information. Assists in conducting comparative surveys with other local governments relating to Business Tax and licensing information. Maintains records for Business Tax Revenue in accordance with state law. Performs other related duties as required. Desired Skills and Qualifications: Knowledge of the City and departmental policies and procedures. General knowledge of site plan and permitting. Knowledge of the City zoning ordinances, codes, regulations and policies as well as state and federal laws. Ability to correctly interpret and apply City policies. Knowledge of state and federal codes, ordinances, policy manuals, the North American Industry Classification Schedule, invoices and statements, a variety of reports, journals, etc., and procedures and methods as required in the performance of duties. Knowledge of accounting and bookkeeping, relevant federal, state, and local laws, and various Unified Government tax and licensing ordinances and financial transaction processing policies. Ability to utilize computers, fax machines, copy machines, scanners, and other office equipment. Ability to compile, organize, prepare, and maintain an assortment of records, reports, and information in an effective manner and according to departmental and/or governmental regulations. Ability to communicate effectively with supervisors, other staff members, and the general public. Ability to comprehend, interpret, and apply regulations, procedures, and related information for the general public, user departments, and the business community. Ability to use independent judgement in routine and non-routine situations. Ability to handle the required mathematical and statistical calculations. Ability to utilize and understand computer applications and techniques as necessary in the completion of daily assignments. Ability to plan, organize, and/or prioritize daily assignments and work activities. Ability to comprehend and apply the regulations and procedures of the department. Skill in using independent judgment and discretion, ensuring confidentiality. Skill in understanding and functioning within a team environment. Must be able to function effectively in a work environment in which the employee is exposed to significant public scrutiny and be able to adequately and effectively address public questions and concerns as well as interact with members of the community. Ability to establish and maintain cooperative and effective working relationships with others. Must be able to work effectively with the Mayor, City Council and other staff members in City government. Must have word processing and data entry skills to include spreadsheet applications and permitting software. Must be able to work in a dynamic and fast-paced environment with minimal supervision and high attention to detail and accuracy. Prior experience in public sector preferred. Regular and predictable attendance is required. Must work cooperatively with others. Mental and Physical Requirements: Ability to exert moderate, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds). Ability to communicate orally and to perceive and discriminate colors or shades of colors, sounds, taste, odor, depth, texture, and visual cues or signals. Performance of essential functions may require exposure to dirt, dust, pollen, odors, wetness, humidity, rain, fumes, smoke, temperature and noise extremes, hazardous materials, fire, unsafe structures, heights, confined spaces, machinery, vibrations, electric currents, traffic hazards, bright/dim lights, toxic agents, explosives, water hazards, disease, pathogenic substances, or rude/irate customers. In compliance with the Americans with Disabilities Act, or other applicable law, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the City. Other Requirements: Must be eighteen (18) years of age or older. Associate/Vocational/Technical degree in accounting, business, or a related discipline; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position. Must possess and maintain a valid Georgia driver's license. Notary Public within three (3) months of hire. One (1) year of experience in customer service or clerical work, including interacting with the public, and preparing and maintaining a variety of records or documents. Proficient bilingual skills in Spanish, Korean, Bangla or other languages spoken in Doraville preferred. Must be able to work various shifts, including weekends and holidays. Ability to pass a pre-employment background investigation, to include but not limited to, a physical examination with drug screening and an oral interview. At-Will Employment: This classification specification does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. Employment with the City of Doraville is at-will in accordance with Georgia law. Equal Opportunity: The City of Doraville is an Equal Opportunity Employer. ___________________________________ _______________ Employee Signature Date ___________________________________ Employee Print Name

City of Roswell, Georgia *********************** To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the , but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this . Department: Administration Pay Grade: 509 FLSA Status: Non-Exempt Job Code: A603 JOB SUMMARY As a Customer Service Specialist II, you will provide support to both internal and external customers, including the public, other City departments, and external agencies. The role involves managing various simple permits such as photography, temporary signs, tree removal, and trade. You will confirm permit fees, review computer records for permit processing, answer calls, assist callers and walk-in customers with application and technical inquiries, conduct document research and review, and offer clerical and administrative support. Additionally, in this you will also provide customer support, ensure accurate data for Business Registration such as processing new business registrations, renewals, changes of information, and inquiries related to business licensing. ESSENTIAL JOB FUNCTIONS Serve as the first line of contact to external customers via telephone or in-person; refer customers to appropriate staff and/or provide general information regarding City functions and services and explain department operating policies and procedures Work directly with customers and engage with responses through all communication channels, including walk-in, phone, email, chat, and messaging Receive and resolve customer calls, emails, and support tickets via an online tracking system. Receives and reviews and processes applications for Permit or Business Occupation Tax Certificate (business license) Advises customers on the process of obtaining permit or Occupational Tax Certificate/Business License Ensures that proper applications are received and verify customer's identification when required. Inform customers of fee schedules. Responds to Open Records Requests, as applicable. Monitors active and delinquent businesses within the City of Roswell. Issues and/or renews existing licenses and permits to include but, not limited to Business License, Short Term Rentals and Food Truck Permits. Assists the public with policies, procedures, and ordinances relating to business tax, revenue, and permitting. Assists with maintaining records for business tax licenses and permits in the ERP System (EP&L). Pull various Business License reports, such as lists of new businesses, Unfiled/delinquent businesses, weekly and monthly new business report. Processes Renewal Notices Work directly with customers and engage with responses through all communication channels, including walk-in, phone, email, chat, and messaging. Receive and resolve customer calls, emails, and support tickets via an online tracking system. Perform ad hoc service-related tasks or projects as necessary. Refer to premade scripts for a variety of customer service topics. Use best practices in customer service techniques to develop rapport and build relationships with customers. Manage customer accounts for programs such as property taxes and utility services. Provide light technical instruction to callers, including assistance with phone applications, mobile websites, and mobile apps. Complete billing with accuracy. Accurately enter data and maintain records by entering, updating, verifying, or making corrections to data/information manually or into a computer system, records, or log. Collaborate effectively with diverse individuals and maintain composure under pressure. Assist Senior Customer Service Specialists with special ad hoc projects. Retrieve various documents, records, and data/information to provide to customers or process requests. Analyze work papers, reports, and special projects; identify and interpret technical and numerical information; observe and problem-solve operational and technical policy and procedures. Collaborate with business owners, contractors, and other stakeholders to advocate for their needs and support economic development initiatives. Purge/shred files per guidelines and maintain file confidentiality. Promote a positive City image by maintaining excellent internal and external customer relations. Work collaboratively with staff, various departments, and outside agencies. Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service. Compose general correspondence/letters and take meeting minutes. MINIMUM QUALIFICATIONSEducation and Experience: Requires a high school diploma or equivalent College degree preferred Supplemented by three (3) years of experience, preferably in clerical support, customer service, or a related field Any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for the job will be considered Licenses or Certifications: Additional certifications may be required based on assignment. Special Requirements: None Knowledge, Skills, and Abilities: Understand and apply principles of effective customer service. Proficient in written and verbal English, including grammar and spelling. Practice active listening and learning to fully understand and respond to customers. Familiar with modern office equipment, procedures, and software applications. Use critical thinking to assist clients in resolving issues. Skilled in de-escalation tactics to handle upset customers. Efficiently use various office software applications. Learn and understand relevant local, state, and federal laws, codes, and City policies. Maintain accurate records and proofread documents. Uphold a positive and professional demeanor when addressing customer concerns. Take a proactive, solutions-oriented approach to problem-solving. Understand, interpret, and explain rules and policies to customers. Maintain integrity and accountability in work and customer interactions. Demonstrate consistent punctuality and attendance. Communicate clearly and concisely, both orally and in writing. Collaborate effectively with team members. Spanish language proficiency is a plus. PHYSICAL DEMANDS The work is sedentary to light which requires the ability to exert light physical effort, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station. Tasks also require the ability to perceive and discriminate visual cues or signals. WORK ENVIRONMENT Work is regularly performed without exposure to adverse environmental conditions. The City has the right to revise this job description at any time. This description does not represent in any way a contract of employment. The City of Roswell, Georgia commits to a policy of equal employment opportunity for applicants and employees, complying with local, state and federal laws. The City's policy is to employ qualified persons without discrimination regarding race, creed, color, religion, age, sex, country of national origin, marital status, disability, sexual orientation, gender identity, genetic information, political affiliation, ethnicity, or status in any other group protected by federal/state/local law.

City of Roswell, Georgia *********************** To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the , but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this . Department: Administration Pay Grade: 509 FLSA Status: Non-Exempt Job Code: A603 JOB SUMMARY As a Customer Service Specialist II, you will provide support to both internal and external customers, including the public, other City departments, and external agencies. The role involves managing various simple permits such as photography, temporary signs, tree removal, and trade. You will confirm permit fees, review computer records for permit processing, answer calls, assist callers and walk-in customers with application and technical inquiries, conduct document research and review, and offer clerical and administrative support. Additionally, in this you will also provide customer support, ensure accurate data for Business Registration such as processing new business registrations, renewals, changes of information, and inquiries related to business licensing. ESSENTIAL JOB FUNCTIONS * Serve as the first line of contact to external customers via telephone or in-person; refer customers to appropriate staff and/or provide general information regarding City functions and services and explain department operating policies and procedures * Work directly with customers and engage with responses through all communication channels, including walk-in, phone, email, chat, and messaging * Receive and resolve customer calls, emails, and support tickets via an online tracking system. * Receives and reviews and processes applications for Permit or Business Occupation Tax Certificate (business license) * Advises customers on the process of obtaining permit or Occupational Tax Certificate/Business License * Ensures that proper applications are received and verify customer's identification when required. * Inform customers of fee schedules. * Responds to Open Records Requests, as applicable. * Monitors active and delinquent businesses within the City of Roswell. * Issues and/or renews existing licenses and permits to include but, not limited to Business License, Short Term Rentals and Food Truck Permits. * Assists the public with policies, procedures, and ordinances relating to business tax, revenue, and permitting. * Assists with maintaining records for business tax licenses and permits in the ERP System (EP&L). * Pull various Business License reports, such as lists of new businesses, Unfiled/delinquent businesses, weekly and monthly new business report. * Processes Renewal Notices * Work directly with customers and engage with responses through all communication channels, including walk-in, phone, email, chat, and messaging. * Receive and resolve customer calls, emails, and support tickets via an online tracking system. * Perform ad hoc service-related tasks or projects as necessary. * Refer to premade scripts for a variety of customer service topics. * Use best practices in customer service techniques to develop rapport and build relationships with customers. * Manage customer accounts for programs such as property taxes and utility services. * Provide light technical instruction to callers, including assistance with phone applications, mobile websites, and mobile apps. * Complete billing with accuracy. * Accurately enter data and maintain records by entering, updating, verifying, or making corrections to data/information manually or into a computer system, records, or log. * Collaborate effectively with diverse individuals and maintain composure under pressure. * Assist Senior Customer Service Specialists with special ad hoc projects. * Retrieve various documents, records, and data/information to provide to customers or process requests. * Analyze work papers, reports, and special projects; identify and interpret technical and numerical information; observe and problem-solve operational and technical policy and procedures. * Collaborate with business owners, contractors, and other stakeholders to advocate for their needs and support economic development initiatives. * Purge/shred files per guidelines and maintain file confidentiality. * Promote a positive City image by maintaining excellent internal and external customer relations. * Work collaboratively with staff, various departments, and outside agencies. * Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service. * Compose general correspondence/letters and take meeting minutes. MINIMUM QUALIFICATIONS Education and Experience: * Requires a high school diploma or equivalent * College degree preferred * Supplemented by three (3) years of experience, preferably in clerical support, customer service, or a related field Any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for the job will be considered Licenses or Certifications: * Additional certifications may be required based on assignment. Special Requirements: * None Knowledge, Skills, and Abilities: * Understand and apply principles of effective customer service. * Proficient in written and verbal English, including grammar and spelling. * Practice active listening and learning to fully understand and respond to customers. * Familiar with modern office equipment, procedures, and software applications. * Use critical thinking to assist clients in resolving issues. * Skilled in de-escalation tactics to handle upset customers. * Efficiently use various office software applications. * Learn and understand relevant local, state, and federal laws, codes, and City policies. * Maintain accurate records and proofread documents. * Uphold a positive and professional demeanor when addressing customer concerns. * Take a proactive, solutions-oriented approach to problem-solving. * Understand, interpret, and explain rules and policies to customers. * Maintain integrity and accountability in work and customer interactions. * Demonstrate consistent punctuality and attendance. * Communicate clearly and concisely, both orally and in writing. * Collaborate effectively with team members. * Spanish language proficiency is a plus. PHYSICAL DEMANDS The work is sedentary to light which requires the ability to exert light physical effort, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station. Tasks also require the ability to perceive and discriminate visual cues or signals. WORK ENVIRONMENT Work is regularly performed without exposure to adverse environmental conditions. The City has the right to revise this job description at any time. This description does not represent in any way a contract of employment. The City of Roswell, Georgia commits to a policy of equal employment opportunity for applicants and employees, complying with local, state and federal laws. The City's policy is to employ qualified persons without discrimination regarding race, creed, color, religion, age, sex, country of national origin, marital status, disability, sexual orientation, gender identity, genetic information, political affiliation, ethnicity, or status in any other group protected by federal/state/local law.

City of Roswell, Georgia *********************** To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the , but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this . Department: Administration Pay Grade: 509 FLSA Status: Non-Exempt Job Code: A603 JOB SUMMARY As a Customer Service Specialist II, you will provide support to both internal and external customers, including the public, other City departments, and external agencies. The role involves managing various simple permits such as photography, temporary signs, tree removal, and trade. You will confirm permit fees, review computer records for permit processing, answer calls, assist callers and walk-in customers with application and technical inquiries, conduct document research and review, and offer clerical and administrative support. Additionally, in this you will also provide customer support, ensure accurate data for Business Registration such as processing new business registrations, renewals, changes of information, and inquiries related to business licensing. ESSENTIAL JOB FUNCTIONS Serve as the first line of contact to external customers via telephone or in-person; refer customers to appropriate staff and/or provide general information regarding City functions and services and explain department operating policies and procedures Work directly with customers and engage with responses through all communication channels, including walk-in, phone, email, chat, and messaging Receive and resolve customer calls, emails, and support tickets via an online tracking system. Receives and reviews and processes applications for Permit or Business Occupation Tax Certificate (business license) Advises customers on the process of obtaining permit or Occupational Tax Certificate/Business License Ensures that proper applications are received and verify customer's identification when required. Inform customers of fee schedules. Responds to Open Records Requests, as applicable. Monitors active and delinquent businesses within the City of Roswell. Issues and/or renews existing licenses and permits to include but, not limited to Business License, Short Term Rentals and Food Truck Permits. Assists the public with policies, procedures, and ordinances relating to business tax, revenue, and permitting. Assists with maintaining records for business tax licenses and permits in the ERP System (EP&L). Pull various Business License reports, such as lists of new businesses, Unfiled/delinquent businesses, weekly and monthly new business report. Processes Renewal Notices Work directly with customers and engage with responses through all communication channels, including walk-in, phone, email, chat, and messaging. Receive and resolve customer calls, emails, and support tickets via an online tracking system. Perform ad hoc service-related tasks or projects as necessary. Refer to premade scripts for a variety of customer service topics. Use best practices in customer service techniques to develop rapport and build relationships with customers. Manage customer accounts for programs such as property taxes and utility services. Provide light technical instruction to callers, including assistance with phone applications, mobile websites, and mobile apps. Complete billing with accuracy. Accurately enter data and maintain records by entering, updating, verifying, or making corrections to data/information manually or into a computer system, records, or log. Collaborate effectively with diverse individuals and maintain composure under pressure. Assist Senior Customer Service Specialists with special ad hoc projects. Retrieve various documents, records, and data/information to provide to customers or process requests. Analyze work papers, reports, and special projects; identify and interpret technical and numerical information; observe and problem-solve operational and technical policy and procedures. Collaborate with business owners, contractors, and other stakeholders to advocate for their needs and support economic development initiatives. Purge/shred files per guidelines and maintain file confidentiality. Promote a positive City image by maintaining excellent internal and external customer relations. Work collaboratively with staff, various departments, and outside agencies. Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service. Compose general correspondence/letters and take meeting minutes. MINIMUM QUALIFICATIONSEducation and Experience: Requires a high school diploma or equivalent College degree preferred Supplemented by three (3) years of experience, preferably in clerical support, customer service, or a related field Any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for the job will be considered Licenses or Certifications: Additional certifications may be required based on assignment. Special Requirements: None Knowledge, Skills, and Abilities: Understand and apply principles of effective customer service. Proficient in written and verbal English, including grammar and spelling. Practice active listening and learning to fully understand and respond to customers. Familiar with modern office equipment, procedures, and software applications. Use critical thinking to assist clients in resolving issues. Skilled in de-escalation tactics to handle upset customers. Efficiently use various office software applications. Learn and understand relevant local, state, and federal laws, codes, and City policies. Maintain accurate records and proofread documents. Uphold a positive and professional demeanor when addressing customer concerns. Take a proactive, solutions-oriented approach to problem-solving. Understand, interpret, and explain rules and policies to customers. Maintain integrity and accountability in work and customer interactions. Demonstrate consistent punctuality and attendance. Communicate clearly and concisely, both orally and in writing. Collaborate effectively with team members. Spanish language proficiency is a plus. PHYSICAL DEMANDS The work is sedentary to light which requires the ability to exert light physical effort, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station. Tasks also require the ability to perceive and discriminate visual cues or signals. WORK ENVIRONMENT Work is regularly performed without exposure to adverse environmental conditions. The City has the right to revise this job description at any time. This description does not represent in any way a contract of employment. The City of Roswell, Georgia commits to a policy of equal employment opportunity for applicants and employees, complying with local, state and federal laws. The City's policy is to employ qualified persons without discrimination regarding race, creed, color, religion, age, sex, country of national origin, marital status, disability, sexual orientation, gender identity, genetic information, political affiliation, ethnicity, or status in any other group protected by federal/state/local law.

If you are looking for a career opportunity where YOU can make a difference and be a part of your community's health and well-being, then submit an application for the immediate hiring of the full-time position of Animal Services Officer I. As a vital member of the Department of Public Safety, you are a critical connection with the public and ensuring a safe and healthy community for our pets and furry friends. The Animal Services Officer makes a difference in our community by performing the following (for a full list of assigned duties, please refer to the essential functions): * Daily, thorough cleaning of all animal areas. * Feeding the animals, including providing special diets as needed. * Doing laundry, dishes, stocking supplies, washing windows, cleaning and mopping public areas as needed. * Assisting in the vaccination, microchipping, examination, performance of medical treatments and euthanasia as needed. * Providing excellent customer service while assisting with adoptions. * Patrolling the County and enforcing animal related laws and ordinances. * Responding to reports concerning various animal issues, such as animal bites, potential animal cruelty and abuse, animals in distress, stray and nuisance animals, barking dogs, wild and dangerous animals, sick and injured animals, animal behavior problems, or animal control laws. * Handles, lifts, and carries animals. This includes animals that may be frightened, fractious, or injured. * Receiving and responding to questions concerning responsibility of pet ownership, laws and ordinances, pet adoption, and other department issues. Animal Services Officers are required to work rotating 12-hour shifts that may include weekends, holidays, and overtime as needed. You will be required to submit the following with your application: * Driver's License * Proof of High School Diploma or GED Employee Sponsored Benefits To view current employee benefits, please visit *************************************************** Paid Vacation Leave 13 days per year / 1 year of service 15 days per year / 5 years of service 20 days per year / 10 years of service 22 days per year / 15 years of service 25 days per year / 20 years of service Holidays 12 paid holidays per year Paid Sick Leave Accumulates at 4.0 hours per biweekly Paid Military Leave Up to 18 days per year Parental Leave Policy Eligible full-time employees will receive six weeks paid time off to care for and bond with their newborn or newly adopted child. Bereavement Leave Policy Full-time employees will receive up to 3 days of bereavement leave with pay for up to 24 hours. Free Wellness Clinic A free health clinic is available for all Cobb County Employees and their dependents who have insurance with Cobb County. The clinic offers sick and well checks and many prescription medications at no cost to the employee. Fitness Centers Multiple fitness centers with both strength and aerobic training equipment available at no-cost to employees. Education Incentive Pay: * $1000 Associate Degree * $2000 Bachelor's Degree * $3000 Master's Degree Tuition Assistance Tuition assistance is available for you while you complete a college degree or certification. Reimbursable amounts are dependent upon available funding and will be proportionately distributed to all pre-approved applicants on a quarterly basis. This posting may be used to fill additional vacancies. Daily, thorough cleaning of all animal areas, including inside/outside runs, cat areas, floors, dishes, and bedding. Spot cleaning of animal and public areas throughout the day. Feeding the animals, including providing special diets as needed. Monitoring the health of the animals on an ongoing basis and flag any health problems or conditions (medical or behavioral) and immediately reporting it to the animal care specialist, supervisor or veterinary technician. Medicating animals as needed and directed. Doing laundry, dishes, washing windows, cleaning and mopping public areas as needed. Providing a healthy, safe, clean and pleasant environment and facilities for the animals and the public. Treating all animals humanely, properly, and with compassion at all times, regardless of the situation or circumstance. Assisting in the vaccination, microchipping, examination, performance of medical treatments and euthanasia as needed. Perform weekly inventory of animals housed at the facility. Maintaining a friendly demeanor and providing good customer service while assisting with adoptions. Working courteously and cooperatively with other staff members. Stocking supplies. Filling in for other areas and performing other tasks/functions as needed, including helping out at special events. Patrols County to locate and pick up stray animals and to look for animal control violations: enforces animal related laws and ordinances; assists animals in problem situations; captures domestic, wild, dangerous, or aggressive animals; sets animal traps; loads animals into cages; transports animals to animal shelter, veterinarian offices, or other locations; relocates displaced wildlife; removes dead animals from roads; and assists law enforcement by removing animals from accident scenes or crime scenes. Responds to reports concerning various animal issues, such as animal bites, potential animal cruelty and abuse, animals in distress, stray and nuisance animals, barking dogs, wild and dangerous animals, sick and injured animals, animal behavior problems, or animal control laws; provides information and assistance; mediates and resolves citizen disputes; conducts investigations and interviews; issues citations and violations; and performs follow-up as appropriate. Processes captured animals and animals removed from homes or dangerous situations: handles, lifts, and carries animals, restraining as appropriate; handles frightened, fractious, and injured animals; checks animals for signs of rabies, disease, or other illnesses; quarantines exposed animals; assigns and transports animals to shelter; and prepares and maintains all related documentation. Interprets and enforces applicable animal control laws and ordinances, and all other applicable laws, ordinances, rules, regulations, standards, policies and procedures: ensures staff adherence to established safety procedures; monitors work environment and use of safety equipment to ensure safety of employees and other individuals; initiates any actions necessary to correct deviations or violations; and issues citations to violators of animal control ordinances. Receives and responds to questions concerning responsibility of pet ownership, laws and ordinances, pet adoption, and other department issues: provides information and answers questions; and resolves routine customer service and animal care and control issues. Maintains a comprehensive, current knowledge and awareness of applicable laws and regulations: attends in-service training. Performs other related duties as assigned. Minimum Qualifications High School Diploma or GED required.Must possess and maintain a valid Driver's License.Tasks require the ability to exert moderate, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, crawling, and prolonged standing, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of heavy weight (up to 100 pounds). Sensory Requirements Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, taste, odor, depth, texture, and visual cues or signals. Some tasks require the ability to communicate orally. Environmental Factors Performance of essential functions may require exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, heights, confined spaces, animal/wildlife attacks, animal/human bites, disease,, or rude/irate customers. EEO Statement Cobb County is an equal opportunity employer. Cobb County Government does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services.

Position Overview: As an Animal Services Officer, you will play a crucial role in promoting the welfare and safety of animals while ensuring the well-being of our citizens. Your primary responsibility will be to enforce animal control laws and regulations within our jurisdiction. You will respond to calls regarding stray, injured, or potentially dangerous animals, providing compassionate care and assistance to both animals and concerned citizens. If you are passionate about animal welfare, knowledgeable about animal behavior, calm under pressure, and dedicated to superior service for Athens-Clarke County residents (human and animal alike!), you are who we are looking for! Read on for more information about the position. REPORTS TO: Animal Services Supervisor FLSA STATUS: Non-Exempt CLASSIFICATION: Personnel System - Requires satisfactory completion of a six month probationary period PAY GRADE: 111 SAFETY SENSITIVE: Yes - Subject to random drug testing per the Athens-Clarke County Drug and Alcohol Ordinance Purpose of Job The purpose of this job is to control and care for stray and abandoned animals and enforce the unified government animal control ordinances. Duties and responsibilities include, but are not limited to, attending to stray or dangerous animals, supervising inmate or temporary workers, maintaining related paperwork, and performing additional tasks as assigned. Job Related Requirements WORK SCHEDULE: Monday - Friday, 8 hours a day. Typically 8 am - 5 pm. Subject to on-call rotation. Will be required to work on weekends after training period. May be required to work on religious holidays. Regular and predictable attendance is required. Must work cooperatively with others. When requirements include vehicle operation, responsible for the safety, readiness and operation of the vehicle and must abide by ACC's safe driving policy. High school diploma or equivalent with one year of experience working around a variety of animals required; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess a valid driver's license. Must possess a valid Certificate of Euthanasia or the ability to obtain such certifications within one year of date of hire. Must obtain security training for the supervision of inmate workers as set forth by the Georgia Department of Corrections Standard Operating Procedures within six months of date of hire or first available opportunity. The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Supervises County Inmates and Community Service Workers as assigned. Responds to public calls regarding emergencies or potentially dangerous animals. Captures and maintains suspected rabid animals for observation. Performs humane euthanasia of animals as needed and in accordance with applicable laws and regulations. Investigates violations of local and state animal welfare laws; obtains warrants for arrests of certain violators. Provides medical care for impounded animals, such as inoculations, grooming, and minor first aid. Issues citations and warnings for violations of the local animal control laws; testifies in court as needed. Educates public regarding local animal control ordinances. Sets live animal traps to capture wildlife and domestic animals. Assists in the adoption and reclamation of shelter animals. Assists in keeping the shelter clean and sanitary; performs clerical tasks such as data entry and record maintenance. Maintains radio contact with office, other officers, and other agencies. Transports animals to and from veterinary clinics and other area animal welfare agencies. Prepares daily activity reports and other related reports and submits reports to the Animal Services Supervisor. Responds to paged calls for emergency situations after established working hours on a rotating basis. Performs other related duties as required. Knowledge, Skills and Abilities Knowledge of the principles, practices and procedures of the Animal Services Department. Knowledge of practices, policies and procedures as necessary in the completion of daily responsibilities. Knowledge of all applicable laws, ordinances, policies, standards and regulations pertaining to animal control and euthanasia. Knowledge of and proficient with computers. Knowledge of the procedures involved in the humane capture of animals, state and local laws and ordinances pertaining to animal control, animal health care, radio communication procedures, and euthanasia procedures. Knowledge of OSHA requirements regarding safe disposal of bio hazardous materials. Ability to utilize human relations and technical skills. Ability to keep abreast of any changes in policy, methods, and operations as they pertain to division operations and activities. Ability to effectively communicate and interact with inmates, management, co-workers, members of the general public and all other groups involved in the activities of the Animal Services Department. Ability to assemble information and make written reports and documents in a concise, clear and effective manner. Ability to use independent judgment and discretion in managing work situations. Ability to comprehend, interpret, and apply regulations, procedures, and related information. Ability to handle required mathematical calculations. Ability to recognize health risks such as exposure to contaminated blood, contagious diseases such as rabies, and dangerous chemicals. (ADA) MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS PHYSICAL REQUIREMENTS: Must be physically able to operate a variety of machinery and equipment including a motor vehicle, computer, animal traps, restraint poles, transport vehicles, bolt cutters, snake tongs, muzzles, animal stretcher and dart gun. This position requires: stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motion. Must be able to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently. Physical demand requirements are at levels of those of medium work. DATA CONCEPTION: Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, animals, or things. INTERPERSONAL COMMUNICATION: Requires the ability to speak and/or signal people and/or animals to convey or exchange information. Includes giving/receiving assignments and/or directions to co-workers or assistants from supervisors. LANGUAGE ABILITY: Requires ability to read a variety of maps, books, charts, and reports and informational documentation, directions, instructions, and methods and procedures. Requires the ability to prepare truck log, cruelty/neglect forms and reports, bite incident reports, euthanasia records, impound sheets, written warnings, and citations using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak to people with poise, voice control, and confidence. INTELLIGENCE: Requires the ability to learn and understand complex principles and techniques; to acquire and be able to expound on knowledge of topics related to primary occupation; and to make independent judgment in the absence of management. VERBAL APTITUDE: Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of administrative, technical or professional languages including veterinary, legal, and 10 code terminology. NUMERICAL APTITUDE: Requires the ability to utilize mathematical formulas; add and subtract totals; multiply and divide; utilize determine percentages; interpret graphs. FORM/SPATIAL APTITUDE: Requires the ability to inspect items for proper length, width, and shape, visually with various animal control devices and office equipment. MOTOR COORDINATION: Requires the ability to coordinate hands and eyes in using animal control and office equipment. Requires the ability to lift, bend, push, pull, manipulate equipment/tools and objects as the position necessitates. MANUAL DEXTERITY: Requires the ability to handle a variety of items such as animal control devices and office equipment. Must have the ability to use one hand for twisting or turning motion while coordinating other hand with different activities. Must have minimal levels of eye/hand/foot coordination. COLOR DISCRIMINATION: May require the ability to differentiate between colors and shades of color. INTERPERSONAL TEMPERAMENT: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under considerable stress when confronted with an emergency. Must be adaptable to managing conflict on a routine basis. Must be adaptable to coping with the grief associated with animal euthanasia. PHYSICAL COMMUNICATION: Requires the ability to talk and/or hear: (Talking - expressing or exchanging ideas by means of spoken words). (Hearing - perceiving nature of sounds by ear). Must be able to communicate via telephone, two-way radio. ACCGov is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. ACCGov is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact Leah Jagatic, HR Coordinator, Human Resources, ************ or ***********************.

The purpose of this classification is to perform clerical and customer service work functions, associated with providing customers with utility services, collecting payments on delinquent utility accounts, performing analysis to assist customers with problems or questions concerning utility bills, making corrections, to ensure proper billing status associated with providing information/assistance, to utility customers, processing related documentation and performing data entry. ESSENTIAL FUNCTIONS The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Performs customer service functions; provides assistance and information related to utility services, accounts, bills, procedures, forms, problems or other issues; responds to routine questions, complaints or requests for service; researches account discrepancies, problems on accounts; responds to question; initiates problem resolution. Refers customers to other agencies to help with payment of utility bills and other services that they may need. Provides bilingual assistance to customers transacting business in all customer service areas. Makes recheck, reread, audit, and weatherization work orders for fields customer services auditors; prints those work orders and fills in appropriate meter reading data. Sets up weatherization audits and processes requests for information regarding weatherization process. Processes a variety of documentations associated with departmental operations, per established procedures and within designated timeframes; performs necessary calculations; distributes documentations or maintains records as appropriate. Operates a computer to enter, retrieve, review or modify data in computer database; verifies accuracy of data and makes corrections as needed; generates computerized reports; uses knowledge of various software programs to operate a computer in an effective and efficient manner. Enters utility account billing data into computer system; reviews data to identify inaccurate meter readings and potential errors; generates utility bills; reviews bills for accuracy; breaks down bills; separates bills requiring address research/correction; processes final bills for mailing. Processes various utility account activities, including new account setup, account closings, account transfers, adjustments, meter reading re-checks, changes in service, changes in name/address, utility removal/relocation and other account activities; monitors delinquent utility accounts; records of delinquent account transactions and payments; initiates communication to collect payment on accounts; authorizes partial payments on delinquent accounts. Answers and responds to all calls related to customer service, revenue recovery, special services, 311 call center and energy control center. Researches delinquent accounts; checks extensions for non-payment and change status as needed to produce cut off work orders. Processes due date changes, medical necessity documentation and final bills; ensures transfer of correct changes current accounts. Assists with training of new employees regarding proper customer service and computer applications related to departmental utility operations. Processes write-off of delinquent accounts as appropriate; selects delinquent accounts for write-off; changes, write-off release codes. Reviews old accounts for distribution to collection agencies, authorizes write-offs, final billing or partial payments on accounts; may testify in court regarding delinquent account. Researches returned mail for address corrections. Processes requests for extensions in service; explains extension policies; reviews documentation to determine eligibility for extension; approves or denies extensions; prepares extension agreements. Monitors and researches delinquent accounts; initiates communications to collect payment on delinquent accounts; processes write-off of delinquent accounts as appropriate. Posts payments to proper account on computer; maintains computerized records of transactions. Compiles and/or monitors various administrative and/or statistical data pertaining to departmental operations; performs research as needed; makes applicable calculations; analyzes trends; prepares or generates reports; maintains records. Prepares or completes various forms, reports, correspondence, work orders, utility bills, agency vouchers, extension agreements, purchase requests, logs or other documents. Receives various forms, reports, correspondence, utility bills, agency vouchers, checks, invoices, meter readings, work orders, logs, journals, schedules, directories, manuals or other documentation; reviews, completes, processes, forwards or retains as appropriate; maintains file system of departmental records. Receives, opens and distributes incoming mail; prepares outgoing mail. Copies and distributes reports, forms, correspondence and other materials as appropriate; shreds/destroys confidential or obsolete documents. Communicates via telephone and/or two-way radio; operates PBX equipment to answer incoming calls; provides information and assistance; takes and relays messages or directs calls to appropriate personnel; returns calls as necessary. Responds to routine requests for information or assistance from customers, employees, the public or other individuals. Communicates with supervisor, employees, meter readers, service techs, city departments, outside agencies, customers, the public, contractors and other individuals as needed to coordinate work activities, review status of work, exchange information or resolve problems. Attends meetings, seminars and training sessions and workshops as necessary to acquire/impart knowledge as needed. ADDITIONAL FUNCTIONS Provides assistance or backup coverage to other employees or departments as needed. Performs other related duties as required. High school diploma or GED; supplemented by one (1) year related previous experience and/or training involving customer service, personal computer operations, data entry, and general office work; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Typing test is required. PERFORMANCE APTITUDES Data Utilization: Requires the ability to determine, calculate, tabulate, or summarize data/information. Includes performing subsequent actions in relation to these computational operations. Human Interaction: Requires the ability to provide guidance, assistance, and/or interpretation to others on how to apply procedures and standards to specific situations. Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions. Verbal Aptitude: Requires the ability to utilize a wide variety of reference and descriptive data and information. Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs. Functional Reasoning: Requires ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action. Situational Reasoning: Requires the ability to exercise the judgment, decisiveness and creativity in situations involving a variety of generally pre-defined duties, which are often characterized by frequent change. ADA COMPLIANCE Physical Ability: Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station. Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally. Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as violence, disease, or rude/irate customers. The City of Albany, Georgia is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City of Albany, Georgia will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

It takes energy to keep the Army National Guard marching on, and that's where you take the lead. As a Food Service Specialist for the Guard, it's your duty to provide the sustenance your fellow Soldiers need to put their best foot forward and protect the nation. In this role, you will take care of all dietary and nutritional needs of fellow Soldiers, ensuring their ability to face the challenges before them. You'll learn how to plan and prep menus, how to prepare and serve food, and how to ensure food safety and facility sanitation, whether you're feeding 25 Soldiers or 2,500, in the field or in a fixed facility. Job Duties * Bake, fry, braise, boil, simmer, steam and sauté as prescribed by Army recipes * Operate, maintain and clean field kitchen equipment * Perform preventive maintenance on garrison and field kitchen equipment Some of the Skills You'll Learn * Standard and dietetic menus and recipes * Food and supply ordering * Storage of meats, poultry and other perishable items Helpful Skills * Interest in cooking, home economics, health, mathematics, accounting and chemistry Through your training, you will develop the skills and experience to enjoy a civilian career in restaurants or organizations that have their own dining facilities. Depending on which specialty you pursue, you'll be able to pursue a career as a cook, chef, meat cutter, butcher, or baker. Earn While You Learn Get paid to learn! Join the Army National Guard and you will learn valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Food Service Specialist job training requires 10 weeks of Basic Training, where you'll learn fundamental Soldiering skills, and nine weeks of Advanced Individual Training (AIT). Part of this time is spent in the classroom and part in the field.

*********************** Information Title: Financial Service Representative II Department: Finance Pay Grade: 506 FLSA Status: Non-Exempt General Statement To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the , but which may be reasonably considered to be incidental in performing their duties just as though they were actually written out in this . Job Summary The purpose of this classification is to perform analytical and customer service duties to support account management and billing operations for City property taxes and utility billing. Work involves: Establishing and maintaining account information Performing data analysis and retrieval Assisting citizens with account questions Maintaining related files and records Contacting customers to collect delinquent accounts Initiating actions for non-payment Receiving and posting payments from mail and online sources Essential Job Functions Establishes and maintains customer accounts for assigned programs, including property taxes and utility services. Reviews applications for utility services, business licenses, and homestead exemptions. Facilitates and monitors the division's customer service activities for property taxes, utility billing, and business licenses. Reviews and analyzes operational reports and adjustments for billing and payments. Computes assessment change notices from Fulton County Assessors to determine refund adjustments. Calculates supplemental bills and validates totals with the Fulton County Tax Digest List. Coordinates with third-party vendors for printing property tax, business license, and utility bills. Processes and updates homestead exemptions. Enters and reconciles account adjustments for utility accounts and property taxes. Reviews delinquent accounts and prepares collection letters or payment schedules. Issues final notifications for delinquent water accounts and coordinates service disconnections/reconnections. Handles returned checks and applies necessary service charges. Maintains departmental records and documentation. Researches and corrects misapplied payments. Processes and posts electronic payments. Serves as liaison with banking institutions for returned checks, lockbox activities, and merchant services. Acts as administrator for credit card processing and provides departmental training. Prepares deposits and distributes incoming mail. Operates computers and office equipment using word processing, spreadsheet, and database systems. Maintains internal accounts and unclaimed properties. Receives new meter applications and sewer permits. Makes financial adjustments for accounts granted exemptions. Provides property-related information to attorneys for real estate closings. Performs other related duties as required. Minimum Qualifications Education and Experience: High school diploma or GED; supplemented by three (3) years of clerical, bookkeeping, and/or customer service experience, or any equivalent combination of education, training, and experience providing the required knowledge, skills, and abilities. Licenses or Certifications: None Special Requirements: None Knowledge, Skills, and Abilities Knowledge of rules, regulations, and procedures for property tax, utility billing, and occupational tax programs. Knowledge of bookkeeping, customer service principles, and recordkeeping techniques. Skill in using computers and general office equipment. Ability to maintain automated databases, spreadsheets, and manual records. Ability to communicate tactfully and courteously with the public. Ability to calculate, tabulate, and summarize data accurately. Ability to apply persuasive and influential communication in coordination with others. Ability to interpret written, oral, and diagrammatic instructions. Ability to exercise sound judgment and creativity when evaluating information. Physical Demands Work is sedentary to light. It may involve lifting or carrying objects up to 10 pounds. Tasks may require prolonged periods at a computer workstation and visual discrimination of colors, textures, and visual cues. Oral communication is required. Work Environment Work is regularly performed without exposure to adverse environmental conditions. Additional Information The City of Roswell reserves the right to revise this job description at any time. This description does not represent a contract of employment. Equal Employment Opportunity Statement The City of Roswell, Georgia, commits to a policy of equal employment opportunity for all applicants and employees, complying with local, state, and federal laws. The City's policy is to employ qualified persons without discrimination based on race, creed, color, religion, age, sex, national origin, marital status, disability, sexual orientation, gender identity, genetic information, political affiliation, ethnicity, or any other status protected by law.

It takes energy to keep the Army National Guard marching on, and that's where you take the lead. As a Food Service Specialist for the Guard, it's your duty to provide the sustenance your fellow Soldiers need to put their best foot forward and protect the nation. In this role, you will take care of all dietary and nutritional needs of fellow Soldiers, ensuring their ability to face the challenges before them. You'll learn how to plan and prep menus, how to prepare and serve food, and how to ensure food safety and facility sanitation, whether you're feeding 25 Soldiers or 2,500, in the field or in a fixed facility. Job Duties * Bake, fry, braise, boil, simmer, steam and sauté as prescribed by Army recipes * Operate, maintain and clean field kitchen equipment * Perform preventive maintenance on garrison and field kitchen equipment Some of the Skills You'll Learn * Standard and dietetic menus and recipes * Food and supply ordering * Storage of meats, poultry and other perishable items Helpful Skills * Interest in cooking, home economics, health, mathematics, accounting and chemistry Through your training, you will develop the skills and experience to enjoy a civilian career in restaurants or organizations that have their own dining facilities. Depending on which specialty you pursue, you'll be able to pursue a career as a cook, chef, meat cutter, butcher, or baker. Earn While You Learn Get paid to learn! Join the Army National Guard and you will learn valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Food Service Specialist job training requires 10 weeks of Basic Training, where you'll learn fundamental Soldiering skills, and nine weeks of Advanced Individual Training (AIT). Part of this time is spent in the classroom and part in the field.