Technical product manager jobs in Chesapeake, VA

**ADP is hiring a Service Technology Product Manager** + _Are you empathic to client needs, your team, and internal partners to drive success while making hard calls and bold moves?_ + _Are you intrigued by technology and how it can help solve business problems?_ Well, this may be the role for you. In this role, you will be a part of the team that is responsible for the success of the HROs Omni Channel communications program. This program includes Genesys Voice and Chat channels and IVR as well as Co-Browse and aligns with Salesforce as the HCM platform. You will be a part of the team that maintains and supports these networks and implementing new and innovative technologies throughout the HRO ADP's service reputation and client satisfaction will be in your hands. Every day activities will include serving as the resident expert for Genesys Cloud capabilities; providing day-to-day support, proactive maintenance and troubling shooting for complex IVR system issues and performing root-cause analysis. In addition, you will be evaluating/validating work requests, documenting requirements and laying out design artifacts for implementation. Also included in this will be aligning with other infrastructure teams in planning, design, tasks, and projects and supporting customer acceptance testing activities and troubleshoot/correct any issues related to these changes. To thrive in this role, you will have a background in Genesys telephony and administration and experience with contact center technologies (e.g., Salesforce, routing, IVR, call recordings, and WFM.) Having an understanding of supporting technologies such as remote and virtual desktop management, and those technologies needed to operate customer contact centers as well as a good knowledge of customer service methodologies and best practices for a service organization focusing on contact centers and contact center key metrics will serve you well. You will find not only a career here but lasting friendships in a company that values inclusion. **Experience:** At least 3 years of experience in relevant skills gained and developed in the same or similar role. + 3 to 5 Years of Directly Related Experience A college degree is great but not required. What is more important is having the skills to do the job. Other acceptable experiences could include: + Experience noted above, OR + Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact. **Preferred Qualifications:** + At least two years of administrator / technical support experience with Genesys or similar technology. **TO SUCCEED IN THIS ROLE:** + Understanding of business processes and how they relate to customer experience technology + Knowledge of infrastructure planning and operations, design, and deployment, as well as system life cycle management + Strong verbal/written communication & facilitation skills. Must be able to help business counterparts in finding optimal solutions and to communicate clearly with peers + Strong analytical and problem-solving abilities + Strong work ethic and a team player + Enthusiasm toward technology, willingness to learn + Works to achieve goals while overcoming obstacles and/or planning for contingencies + Knowledge of infrastructure planning and operations, design, and deployment, as well as system life cycle management **YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:** + **Deliver at epic scale.** We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity. + **Be surrounded by curious learners.** We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes. + **Act like an owner & doer.** Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft. + **Give back to others.** Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation. + **Join a company committed to equality and equity.** Our goal is to impact lasting change through our actions. What are you waiting for? **Apply today!** Find out why people come to ADP and why they stay: **************************** (ADA version: **************************** ) Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $51,100.00 - USD $137,070.00 / Year* *Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws. **A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (********************************************************** . **Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. **Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.

ADP is hiring a Service Technology Product Manager Are you empathic to client needs, your team, and internal partners to drive success while making hard calls and bold moves? Are you intrigued by technology and how it can help solve business problems? Well, this may be the role for you. In this role, you will be a part of the team that is responsible for the success of the HROs Omni Channel communications program. This program includes Genesys Voice and Chat channels and IVR as well as Co-Browse and aligns with Salesforce as the HCM platform. You will be a part of the team that maintains and supports these networks and implementing new and innovative technologies throughout the HRO ADP's service reputation and client satisfaction will be in your hands. Every day activities will include serving as the resident expert for Genesys Cloud capabilities; providing day-to-day support, proactive maintenance and troubling shooting for complex IVR system issues and performing root-cause analysis. In addition, you will be evaluating/validating work requests, documenting requirements and laying out design artifacts for implementation. Also included in this will be aligning with other infrastructure teams in planning, design, tasks, and projects and supporting customer acceptance testing activities and troubleshoot/correct any issues related to these changes. To thrive in this role, you will have a background in Genesys telephony and administration and experience with contact center technologies (e.g., Salesforce, routing, IVR, call recordings, and WFM.) Having an understanding of supporting technologies such as remote and virtual desktop management, and those technologies needed to operate customer contact centers as well as a good knowledge of customer service methodologies and best practices for a service organization focusing on contact centers and contact center key metrics will serve you well. You will find not only a career here but lasting friendships in a company that values inclusion. Experience: At least 3 years of experience in relevant skills gained and developed in the same or similar role. 3 to 5 Years of Directly Related Experience A college degree is great but not required. What is more important is having the skills to do the job. Other acceptable experiences could include: Experience noted above, OR Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

ADP is hiring a Service Technology Product Manager Are you empathic to client needs, your team, and internal partners to drive success while making hard calls and bold moves? Are you intrigued by technology and how it can help solve business problems? Well, this may be the role for you. In this role, you will be a part of the team that is responsible for the success of the HROs Omni Channel communications program. This program includes Genesys Voice and Chat channels and IVR as well as Co-Browse and aligns with Salesforce as the HCM platform. You will be a part of the team that maintains and supports these networks and implementing new and innovative technologies throughout the HRO ADP's service reputation and client satisfaction will be in your hands. Every day activities will include serving as the resident expert for Genesys Cloud capabilities; providing day-to-day support, proactive maintenance and troubling shooting for complex IVR system issues and performing root-cause analysis. In addition, you will be evaluating/validating work requests, documenting requirements and laying out design artifacts for implementation. Also included in this will be aligning with other infrastructure teams in planning, design, tasks, and projects and supporting customer acceptance testing activities and troubleshoot/correct any issues related to these changes. To thrive in this role, you will have a background in Genesys telephony and administration and experience with contact center technologies (e.g., Salesforce, routing, IVR, call recordings, and WFM.) Having an understanding of supporting technologies such as remote and virtual desktop management, and those technologies needed to operate customer contact centers as well as a good knowledge of customer service methodologies and best practices for a service organization focusing on contact centers and contact center key metrics will serve you well. You will find not only a career here but lasting friendships in a company that values inclusion. Experience: At least 3 years of experience in relevant skills gained and developed in the same or similar role. 3 to 5 Years of Directly Related Experience A college degree is great but not required. What is more important is having the skills to do the job. Other acceptable experiences could include: Experience noted above, OR Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

Location: May be located in any Elevance Health PulsePoint office preferably in Indianapolis, IN, Atlanta, GA, Mason, OH, Richmond, VA, Norfolk, VA, Mendota Heights, Durham, NC, Chicago, IL or Woodland Hills, CA. This role requires associates to be in-office at least 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Summary Responsible for overseeing the development of new products/markets and enhancements and features of existing products. Primary duties may include, but are not limited to: As a Product Development Leader at Elevance Health, you will guide the strategy, execution, and launch of transformative AI-driven products that improve healthcare delivery, member experiences, and enterprise operations. This role sits at the intersection of AI , complex technical challenges, and the critical needs of healthcare stakeholders. You will lead cross-functional teams in building innovative tools that empower members, providers, and business partners-ensuring that Elevance Health's mission of improving the health of humanity remains central to product decisions. Position Responsibilities * Create and execute the product roadmap: Manage the roadmap from conception to launch. Prioritize features, manage the product backlog, and define user stories while applying Agile best practices. * Enable high team velocity: Apply Agile frameworks (Scrum, Kanban, SAFe) to maximize sprint efficiency, accelerate delivery, and ensure teams consistently produce incremental value at scale. * Translate AI research into healthcare solutions: Partner with research, data science, and engineering teams to transform advanced AI models into intuitive, clinically relevant, and user-centered features. * Oversee the product lifecycle: Manage ideation, prototyping, iterative testing, launch, and post-launch optimization, guided by KPIs, regulatory requirements, and user feedback. * Measure product success: Define and track adoption, engagement, and performance metrics to ensure products deliver tangible improvements in healthcare outcomes, efficiency, or member experience. * Engage with stakeholders: Align engineering, design, clinical operations, compliance, marketing, and leadership around shared goals. Act as the central point of accountability for product delivery. * Build and mentor teams: For senior leaders, develop and scale the product development function by mentoring product managers and fostering a culture of operational excellence and continuous learning. Position Requirements Requires a BA/BS degree and a minimum of 8 years of related experience; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities and Experiences * Proven Enterprise Leadership: Track record of leading product development functions end-to-end, from strategy through execution, with experience integrating across business lines and technology platforms. * Agile Transformation Expertise: Deep experience scaling Agile ways of working across large, complex organizations to accelerate speed-to-market and enhance delivery velocity. * AI & Digital Innovation: Hands-on experience applying AI/ML to build data-driven, intelligent, and personalized products; proven ability to design and run evals, evaluate model performance, and scale AI-native solutions responsibly in healthcare contexts. * Versatility Across Environments: Ability to operate effectively in both startup-style settings (0-1 build, rapid iteration, lean resourcing) and enterprise environments (governance, capital planning, and cross-functional alignment). * Builder Mindset: Strong orientation as a doer-builder, able to drive rapid design sprints, prototype solutions, and deliver MVPs while establishing sustainable processes and scalable platforms. * Strategic Execution & Vibe Coding: Proven ability to launch and scale products in regulated industries; comfortable with light coding/prototyping ("vibe coding") to validate concepts and accelerate innovation. * AI & Agent Development Leadership: Proven hands-on experience designing, developing, and deploying AI agents and intelligent systems. Ability to design and run evals, assess model performance, and ensure responsible scaling of AI-native solutions in regulated environments. * Portfolio of AI-Native Products: Demonstrated track record of shipping AI-native products from concept to scale, with measurable impact on adoption, efficiency, or user experience. Portfolio should showcase applied AI/ML and agentic capabilities in real-world products. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $178,160.to $320,688.00. Locations: California, Illinois, In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

The Lead Product Manager will be responsible for end-to-end product management of a fast-growing, evolving set of clinical and hospital products. The ideal candidate will have significant PBM experience (5 + years) and thrive in high growth environments. _Essential Job Responsibilities Include:_ + Define and communicate product vision, strategy, and roadmap aligned with company goals. + Lead end-to-end product lifecycle: ideation, requirements, design, development, launch, and ongoing optimization. + Partner with engineering, design, analytics, and business stakeholders to deliver high-quality products on time. + Use data-driven insights (customer feedback, usage metrics, competitive analysis) to inform product decisions and measure success. + Serve as the voice of the customer, ensuring solutions solve real problems and deliver excellent user experience. + Manage stakeholder communication and ensure alignment across executive, business, and technical teams. + Monitor product performance, define KPIs, and continuously iterate to improve adoption, engagement, and outcomes. _Required Skills / Experience:_ + Bachelor's in business administration or similar field + Minimum 5 years of PBM experience, 10 years of total professional experience + Curious, creative, and strategic thinker + Strong analytical and problem-solving skills + Demonstrated success in releasing products that meet and exceed business objectives + Demonstrate ability to become a subject matter expert in their aligned product or market and how to develop solutions for this market. + Proven ability to influence cross-functional teams without formal authority _Preferred Skills/Experience:_ + Preference for MBA, MPH or similar advanced degree + Preference for Certified Product Manager (CPM) or similar certification + Preference for 340B Program Knowledge _Based on relevant market data and other factors, the anticipated hiring range for this role is $140,000 - $175,000 annually. Final compensation rates will be determined based on various factors, including but not limited to experience, skills, knowledge, and internal equity considerations. This role is also short-term incentive eligible. Incentive amounts will vary by individual and business goals._ _We are committed to fair and equitable compensation practices. The final salary offered to the selected candidate may vary from the posted range due to individual qualifications. Our goal is to ensure that all teammates are compensated fairly and competitively based on their contributions to our organization._ _RxBenefits is also committed to providing best in class benefits to our teammates. We offer a robust total rewards package that includes:_ + _Remote first work environment_ + _Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members_ + _Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision)_ + _Additional buy-up options for Short- and Long-Term Disability and Life Insurance_ + _401(k) with an employer match up to 3.5% available after 60 days_ + _Community Service Day to give back and support what you love in your community_ + _10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like_ + _Reimbursements for high-speed internet, we'll send you a computer and monitors to help you do your best work_ + _Tuition Reimbursement for accredited degree programs_ + _Paid New Parent Leave that can be used for adoption or birth_ + _Pet insurance to protect your furbabies_ + _A robust mental health benefit and EAP service through Spring Health to support you when you need it most_ RxBenefits provides equal opportunities for everyone who works for us and everyone who applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

Product Manager with Health Plans/Healthcare expertise 15+ years Strong business process, functional expertise in Medicaid, Commercial, Medicare health plans Strong working knowledge with Core systems (Adjudication - Facets, QNxt), Population Health (Jiva), Sales and Marketing (Salesforce), Provider Data (Availity) Experience working as a Product Manager/Owner, Subject Matter Expert in the Health Insurance domain Experience with Health plan Digital Transformation, working in an Information Tech role Ability to contribute to projects, willingness to work with Sales and Business teams to develop new markets, capabilities Strong communication, Executive Presence Should be based in Norfolk VA or be willing to relocate.

Busch Vacuum Solutions is a leading manufacturer of vacuum pumps, compressors, and blowers for use in industries such as semiconductor manufacturing, food processing, metallurgy, biomedical, and material handling. We have an immediate direct-hire opportunity for a Product Marketing Manager - Hardware at our United States headquarters in Virginia Beach, VA. In this role, you will play a key role in driving revenue and market success for Busch products by developing product strategies, supporting sales, and serving as a technical and application expert. You'll collaborate with sales, engineering, and marketing teams to ensure product solutions meet customer needs and support business growth. This is an onsite position at our Virginia Beach headquarters, following a Monday-Friday schedule with typical office hours of 8:00am-4:30pm, and requires up to 25% domestic and international travel based on business needs. If you are a strategic, results-driven professional passionate about product marketing and technical solutions, apply now to join Busch Vacuum Solutions and grow, innovate, and excel! Job Responsibilities * Manage assigned product lines and serve as the technical and application expert supporting sales and engineering. * Develop and implement product strategies to drive revenue growth and improve profitability. * Provide direct technical support to customers and sales on product selection, system design, and troubleshooting. * Support product launches by coordinating with marketing, business development, and service teams. * Establish pricing and promotional strategies, manage price books, and ensure competitive positioning. * Collaborate with supply chain on product demand, forecasts, and SIOP planning. * Measure, track, and report on product performance; recommend corrective actions when necessary. * Create sales tools, such as white papers, application guides, success stories, and competitive analysis. * Conduct training for sales, support, and distribution channels. * Support after-sales teams with troubleshooting, failure analysis, and technical guidance. * Communicate with global product management to leverage campaigns and materials for the U.S. market. Required Experience * Bachelor's Degree (four-year college or technical school) in Engineering, Business, or related field preferred. * 3+ years of experience in product management, engineering, or a technically related business role. * Experience in vacuum components or systems and applications related to semiconductor, scientific research, or industrial vacuum is preferred. * Proficiency in Microsoft Office; CRM and ERP experience preferred (SAP a plus). Personal Qualifications * Strong communication, presentation, and collaboration skills. * Strategic thinker with business acumen and problem-solving ability. * Motivated, detail-oriented, and goal-driven with a customer-focused mindset. * Ability to work independently and as part of a team. Job Requirements * Ability and willingness to pass a 10-panel drug screen, 7-year criminal history check * Most felonies are a disqualifier, misdemeanors are considered on a case-by-case basis * Must be willing and able to utilize all required PPE * Willingness to travel domestically and internationally up to 25% of the time. * Valid Drivers' License must be maintained throughout employment that meets Busch insurance standards * Employment with Busch Vacuum Solutions requires current work authorization in the United States. Visa sponsorship is not available for this position. Physical Requirements * Primarily office-based role: frequent sitting and occasional walking or standing. * Ability to lift/carry/push/pull up to 20 lbs occasionally. * Ability to use standard office equipment safely. * All applicants must be able to hear and see audible and visual alarms and must be able to wear all required PPE, such as safety shoes, electrical hazards, safety glasses, and hearing protection. Benefits & Opportunities Busch Vacuum Solutions offers an attractive benefits package, which includes medical, dental, vision, EAP, tuition reimbursement, Legal Plan, 401K, PTO, and more! Opportunity for growth and advancement via on-the-job training, paid training/certifications, tuition reimbursement, and opportunities for advancement within the company. Busch values promoting from within! Work Environment Moderately controlled manufacturing environment, moderate noise levels, fumes, and airborne particles, while working near moving mechanical parts. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Why work for Busch Vacuum Solutions? As diverse and boundless as the world of vacuum is, so are the jobs and tasks at Busch. We welcome all talents, regardless of education, age, gender, or nationality; worldwide. Busch Vacuum Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with disability. We comply with the ADA and consider reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status of protected veteran, among other things or status as a qualified individual with a disability. If you are an individual with disabilities who needs accommodation or you are having difficulty using our website to apply for employment, please contact Rachel White at ************. Nearest Major Market: Virginia Beach

As a DX Sr. Product Manager, you will lead the strategic direction, execution, and governance of digital initiatives, ensuring they meet user needs and business objectives. This role requires expertise in Healthcare Payer domain technologies (especially Trizetto Facets, Salesforce ). You will collaborate with cross-functional teams located across various geographical locations to deliver innovative, user-centric solutions that drive growth and enhance customer engagement. Location - Los Angeles Area - Hybrid Work model (3 days from office site) _Please note- This role is not able to offer visa transfer or sponsorship now or in the future_ Salary and Other Compensation: The annual salary for this position is between $110,000/Year to $140,000/Year depending on the experience and other qualifications of the candidate. This position is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant's applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance - Paid holidays plus Paid Time Off - 401(k) plan and contributions - Long-term/Short-term Disability - Paid Parental Leave - Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Responsibilities + Define and execute strategic product and program roadmaps aligned with business goals and market trends. + Lead end-to-end product lifecycle from concept to launch, ensuring timely delivery and high-quality outcomes. + Develop integrated program plans, manage scope, timelines, resources, and budgets across multiple projects. + Conduct user and market research to identify opportunities for innovation and improvement. + Collaborate with cross-functional teams (design, engineering, marketing) using tools like Mural, Jira, and Confluence to ensure seamless delivery. + Manage stakeholder relationships to align priorities and secure support for initiatives. + Establish governance frameworks and reporting mechanisms to monitor program health and progress. + Identify and mitigate risks, issues, and dependencies across projects and programs. + Analyze market trends, user feedback, and performance data to refine strategies and optimize outcomes. + Ensure compliance with IT security standards and best practices throughout development. + Facilitate workshops and brainstorming sessions to generate creative solutions and foster innovation. + Drive continuous improvement through lessons learned and adoption of best practices. + Manage budgets and ensure financial accountability for program initiatives. + Prepare and deliver comprehensive program status reports to stakeholders, ensuring transparency on progress, risks, and key milestones. + Act as the primary point of contact for customer communication, providing timely updates and addressing inquiries to maintain alignment and trust. + Lead the planning and execution of projects ensuring they are completed on time and within budget. + Oversee project scope management to ensure all aspects of the project are clearly defined and adhered to. + Provide expertise in project cost and budget management to optimize financial resources. + Collaborate with stakeholders to ensure their needs and expectations are met throughout the project lifecycle. + Utilize MS Project to track project progress and make necessary adjustments to keep the project on track. + Monitor project risks and implement mitigation strategies to minimize potential impacts. + Coordinate with cross-functional teams to ensure project deliverables are achieved. + Ensure compliance with company policies and industry regulations throughout the project. + Drive continuous improvement initiatives to enhance project management processes. + Support the development of project management best practices within the organization. **Qualifications** + Proven experience in Product Management and Program Management roles. + Strong background in Healthcare Payer domain technologies (especially Trizetto Facets, Salesforce ). + Excellent stakeholder management, communication, and leadership skills. + Strong analytical and problem-solving abilities. + Experience with Agile methodologies and collaboration tools (Mural, Jira, Confluence). + Knowledge of IT security compliance for digital products. + Demonstrate strong expertise in Project Scope Management and Project Cost & Budget Management. + Possess proficiency in MS Project for effective project tracking and management. + Exhibit excellent communication and stakeholder management skills. + Show ability to work effectively in a hybrid work model. + Display strong problem-solving skills and attention to detail. + Demonstrate a proactive approach to project management and continuous improvement. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading - PDFs, books, Google Docs, news articles, websites - into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its Design award winner for inclusivity for 2025. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting - Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies. Overview With the growth of our Android app, being the most used text-to-speech app in the Play Store, we find the need for a Senior Android Engineer to help us support the new user base as well as work on new and exciting projects to push us forward. This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users. We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. Our interview process involves several technical interviews and we aim to complete them within 1 week. What You'll Do Owning major features and working closely with our design team - take ownership of features inside the app and become responsible of delivering high quality features Shape the future of our Android team Own, maintain and improve reliability metrics for key features Participate in discussions across different teams - Product, Design, Engineering Review pull requests, and support other teammates Handle critical issues or cope with unexpected challenges Take ownership of feature releases and provide nightly builds for the QA team An Ideal Candidate Should Have 5+ years of software engineering experience Familiarity with Android components Experience building or contributing to at least one Android app Product design intuition and user empathy Drive to push the boundaries of Android UI/UX Understanding of the importance of tests and how to approach writing tests Self-drive to improve the app and codebase above and beyond what's outlined in the spec Rock solid experience with Kotlin, Kotlin Coroutines, Kotlin Flow, Dagger 2, MVVM, Clean Architecture, Background Services, Music Player Service, Android Animations, Jetpack Navigation, JUnit tests Excellent communication skills User oriented problem solving approach Driven with continuous feedback from leaders Bonus: Experience building, maintaining, or otherwise contributing to open source projects in Android Experience with iOS, Web or NodeJS Technologies we use: Kotlin Kotlin Coroutines Kotlin Flow Jetpack Navigation Dagger 2 Room Custom Views, Canvas & Paint Jetpack Compose JUnit What We offer: A fast-growing environment where you can help shape the company and product. An entrepreneurial-minded team that supports risk, intuition, and hustle. A hands-off management approach so you can focus and do your best work. An opportunity to make a big impact in a transformative industry. Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture. Opportunity to work on a life-changing product that millions of people use. Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more. Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio. The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Temp To Full-Time Run all Lining, Finishing and Molding Machines, including the Cells by following all required SOP's, Work Instructions (WI) and forms Complete all daily paperwork required per procedures and GMP requirements. Perform quality checks to ensure that components meet all specifications Maintain a clean or orderly work area Assist in equipment changeovers and set-ups as needed Perform all activities safety and conduct any required safety checks on equipment. Promote plant goals such as Safety/Housekeeping, Quality, GMP, AIB, ISO, and Gung Ho. 17.25

We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy. Leads a team of engineers and analysts in the advancement of enterprise class contact center solutions, with a major focus on the Genesys Cloud platform implementation. Provides technical direction for automation, dialing strategies, call recording / grading, user interface and data collection. Manages all third-party vendors that are part of the CCaaS ecosystem to include the review of professional services engagement, statements of work, contracts, and the financial management of all aspects of the platform. Serves as the cross-functional liaison to corporate technical projects. Sets strategic direction and advises senior leadership on cost, ROI, risk, and impacts of the CCaaS roadmap. This is a hybrid role and is based at our global headquarters office located in Norfolk, VA (near Virginia Beach, VA). Professional Experience/Qualifications: Bachelor's degree in software engineering or similar field, or a demonstrable equivalent combination of formal education, on-the-job training, and/or work experience. Master's degree preferred. 10+ years of related IT (Software Engineering) experience, 3-5 years of experience with cloud-based technologies Previous experience with the management of Software Application Engineers, including Automation Testing Engineers Minimum 12 years of experience with the implementation and support of enterprise contact center technologies (preferably in a Genesys Cloud environment). Minimum 5 years of experience leading engineering teams in support of enterprise level CCaaS solutions. Minimum 5 years' experience leading large-scale enterprise technology deployments. Strong knowledge of UCaaS and CCaaS platforms (e.g., Amazon Connect, Cisco, Genesys, Five9, Nice) as well as communication tools for voice, video, chat, and collaboration. Extensive exposure to cloud-based platforms and support paradigms. Proficient with database platforms such as Microsoft SQL Servier, Microsoft Azure SQL, Oracle Exadata, Oracle OCI and the associated tools and development environments that support those infrastructures. Deep knowledge and experience in migrating from legacy call center platforms to cloud-hosted modern platforms. - Demonstrated experience in integrating multiple communication channels (voice, chat, email, video) to create a seamless customer and employee experience Proven track record of managing multiple congruent technology projects to successful completion. Key Responsibilities: Develop and execute the CCaaS technology strategy, leveraging technical and operational expertise, aligned with customer experience, digital transformation, and company's operational goals with an emphasis on implementing and optimizing Genesys Cloud. Leads strategic initiatives in the development and support of all aspects of contact center technologies, including dialing (inbound/outbound), automation, and enhancements to the employee experience. Oversee the programming, integration, and testing of software solutions, working closely with agile and cross functional teams to ensure successful deployment and adoption. Champion for strategic projects designed to drive efficiency, automation / technology enhancements and scalability. Researches, recommends, and executes projects to implement new technologies to drive business results. Oversees the ongoing support and enhancement of the CCaaS platform. Works collaboratively with infrastructure, and business support teams to ensure seamless execution of contact center workflows and processes. Manages call recording capabilities, ensuring the implemented solutions meet compliance, performance, financial, and useability requirements. Responsible for fostering relationships with third party vendors that provide the Genesys CCaaS platform and supporting technologies - including call recording, agent interface, out pulse capabilities, and workforce management. Experience in supporting the functions of inbound and outbound call routing, digital telephone technologies, performance monitoring software, and data integration processes. Ability to improve operational efficiency and service delivery effectiveness across contact center systems. Critical advisor to senior leaders regarding scoping, cost, and savings associated with new technology and development. Partners in the development of automated compliance controls Partners with Compliance, Acquisitions, and General Council leadership to provide documentation, data, and seller audits and legal matters. Engages in real time to resolve technical issues, to include evenings and weekends as required. Supervisory Responsibilities: Build and lead high-performing teams to support the technical platform requirements of the CCaaS ecosystem. Promote a culture of accountability, service orientation, and continuous improvement. Lead resource planning, skills development, and performance management. All qualified applicants will receive consideration for employment regardless of age, race, color, sex, gender, religion, national origin, physical or mental disability, citizenship, or any other classes recognized by state or local law or any other characteristic protected under applicable federal, state or local law. We are a drug free workplace. To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.

Title: Groundskeeper Manager - Trades Technician IV Hiring Range: Commensurate with experience and credentials Pay Band: Recruitment Type: General Public - G Job Duties The objective of the Facilities Management Department shall be to provide a campus environment that is conducive to a clean, comfortable, safe and well-maintained facilities, grounds and landscape for students, faculty and staff (to include safety inspections), repair, renovation and construction of campus buildings, facilities and infrastructure. Shall report to campus as Essential Personnel. The Groundskeeper Superintendent manages a variety of duties in the development and maintenance of the grounds in recreational, housing, building and parking areas as directed within the campus to include the outside perimeters of the campus, housing residential areas, academic buildings areas and other areas as defined. Minimum Qualifications 1. Extensive understanding and knowledge of techniques, tools, equipment, and safety precautions are required 2. Ability to safely and independently lift up to 50 pounds of force occasionally, up to 20 pounds of force frequently, and/or 10 pounds of force constantly to move objects. 3. Ability to be to be subjected to both indoor and outdoor environmental conditions; and the ability to be subjected to hazards, vibrations, noise, atmospheric conditions and oils. 4. Manages and operates and handles various types of grounds maintenance equipment to include, but not limited to power mowers, push lawnmowers trimmers, chain saws, power edgers, blowers, rotor-tillers, aerators, seed spreaders, scarifiers, augers, post hole diggers, snow remover equipment and hand held tools and equipment. 5. Manages and perform proper planting techniques for flowers and shrubberies 6. Manages and spread mulch as required 7. Manages and trim hedges, shrubbery and trees as required 8. Manages and spread seasonal grass seeds and fertilizer as required Manages and assists in preparation of grounds for special events and activities. 9. Manages and edge all sidewalks and curbs within your assigned area Manages the removal inspects, bugs, feces, broken glass, trash and debris from all sidewalks, parking lots, landings, entry ways. 10. Manages the inspection of equipment and vehicles and report when not working properly. 11. Operates light-medium size pick-up trucks to maintain grounds, transport equipment, tools, supplies and trash as required. 12. High school education and 5-years' experience in supervising institutional grounds maintenance or equivalent Green Industry background, or equivalent grounds/landscape maintenance education, training and/or experience. 13. Valid driver's license with good driving record and must be insurable. Preferred Qualifications: 1. A minimum of 5 years' experience in grounds and landscape management with various lawn care equipment and machinery experience Special Instructions: You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. Applicants may show interest by fully completing and submitting electronically, the Commonwealth of Virginia Application for Employment. Those who do not include all information on the application may miss the opportunity for full consideration. Norfolk State University conducts background checks on all candidates identified as a finalist for employment consideration at the University. The type of background check(s) performed are dependent upon the type of position for which you have been identified as a finalist and may include: criminal history, including sexual offender registry checks, reference checks, degree validation, DMV (driving) records, license verification, credit report reviews. The results of background checks are made available to University employing officials. You will be required to sign a reference release form. Norfolk State University utilizes Form I-9 and E-verify in the verification of eligibility for employment. Contact Information: Name: Tanesha Chesson Phone: ********** Email: ***************** In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at ************, or DBVI at ************.

Description A key player in the maritime industry, USMMI expertly manages a diverse fleet of ships. Our expertise implementing maritime contracts, makes us a pivotal force in global commerce and government operations, notably with the U.S. Military Sealift Command and the U.S. Maritime Administration's Tanker Security Program (TSP). As a Jones Act qualified company, we adhere to the highest U.S. shipping standards. USMMI also operate a variety of non-Jones Act qualified ships. Our specialized capabilities in ship design, project management, and conversion allow us to provide tailored and innovative solutions that address the dynamic needs of our clients with precision and efficiency. Our Vision To solve the worlds hardest maritime challenges for a better future Our Mission To provide excellence and reliability in all aspects of ship operations and management services; while affording our shipboard crews and shoreside colleagues a safe, secure, and rewarding work environment. Purpose/Summary: We are seeking an experienced commercial Jones Act Tanker Fleet Technical Manager to oversee the safe, efficient, and regulatory-compliant operation of Jones Act MR Class Tankers. The ideal candidate will hold a U.S. Coast Guard Chief Engineer Merchant Mariner Credential with tank vessel endorsements and have a minimum of 5 years of sailing experience as Chief Engineer onboard Jones Act-qualified tank vessels. This position is responsible for overseeing the maintenance, repair, operational readiness, and financial performance of assigned vessels, working closely with vessel crews, vendors, shipyards, classification societies, and Federal/state regulatory agencies. USMMI's main office is in Norfolk, VA. We prefer colleagues work from our Norfolk, VA office, but will consider authorizing remote work for exceptional candidates. The Jones Act Fleet Technical Manager performs routine travel to ports and ship repair locations primarily within the continental United States, and less routinely internationally. Key Responsibilities: • Serve as the primary technical liaison between vessel engineering departments and shoreside management. • Plan, coordinate, and supervise scheduled and unscheduled maintenance, repairs, and drydocking's. • Manage vessel budgets and ensure cost-effective procurement of parts, services, and labor. • Ensure compliance with all applicable U.S. Coast Guard (USCG), American Bureau of Shipping (ABS), and Environmental Protection Agency (EPA) regulations, applicable state regulations, as well as company safety and environmental standards. • Be an advocate for shipboard safety, the company safety culture, and actively support timely attention to any safety issue. • Review and analyze machinery performance data, fuel consumption, and preventive maintenance records. • Support vessel crews in troubleshooting and resolving technical issues. • Conduct onboard inspections to assess equipment condition and operational standards. • Coordinate with vendors, shipyards, and classification societies for inspections, surveys, and certifications. • Participate in near miss/incident investigations and implement corrective actions when necessary. • Maintain up-to-date documentation and reporting in fleet maintenance systems (e.g., ABS Wavesight Nautical Systems). • Provide oversight for vessel Masters and Chief Engineers to ensure that all voyages are efficiently and safely performed in accordance with charter party requirements. • Actively coordinate with terminals, vendors and other functions to service the vessel with timely attention and efficiency. • Act as the operational point of contact with the customer/charterer. • Responsible for internal coordination of engineering matters to ensure contract or charter party compliance and customer satisfaction. • Review the vessel safety committee meeting minutes and initiate timely follow-up of issues identified. • Ensure operations are carried out and conflicts/issues are addressed in accordance with USMMI Safety Management System procedures. • Act on continuous improvement initiatives with timely attention and completion in a cost-efficient manner. • Participate in internal and external audits and vetting inspections to include TMSA, SIRE 2.0, ISO, ISM, etc. • Perform other position related duties as specified by management. • Support company commitment to safety and other selected standards and certifications Education and Experience • U.S. Coast Guard Chief Engineer Credential - Unlimited Horsepower, with Tank Vessel endorsement for tank vessels. • Minimum 5 years of sailing experience as Chief Engineer on Jones Act-qualified tank vessels (MR class preferred). • In-depth knowledge of U.S. maritime and classification society regulations/standards, including the Jones Act, USCG, ABS, SIRE 2.0, TMSA, and MARPOL. • Strong technical expertise in slow speed diesel marine propulsion systems, electrical systems, cargo systems, and marine automation. • Experience in drydock planning, execution, and budget management. • Excellent written and verbal communication skills. • Proficient with marine maintenance management systems including ABS Wavesight Nautical systems and Microsoft Office Suite. • Valid TWIC and U.S. Passport. • Ability to travel domestically and internationally as required. • US Citizen capable of obtaining a Secret security clearance • Familiarity with MR class tanker specifications and operations. Preferred Qualifications • Bachelor's degree in marine engineering, Marine Transportation, or a related field. • Previous shoreside experience in a port engineering or fleet management role. Travel Requirements: Extensive travel (including foreign travel and travel in cars, boats, ships, and airplanes) will be required to attend to shipyard maintenance, to ride vessels or visit vessels for quality assurance and general management of vessel and crews, and on short notice for casualties, to conduct investigations and to protect the company's reputation, or as directed by management. Physical Demands & Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. General office setting, typically the employee may sit comfortably to perform the work, usually at a computer terminal with short breaks or lunch period. However, there may be some bending/stooping, reaching above shoulder level, walking; standing; carrying of light items such as papers, books, or packages of up to 25 pounds. Should be able to hear & speak clearly using phone / headset to communicate with customers; be able to navigate, view & enter information on the computer. Operations Setting: typically, the employee must be able to be in Confined Spaces, Sit, Stand, Walk, Bend, Push/Pull, Kneel, Squat, Reaching and Twisting. Can not have any Fear of Heights. Also need the ability to consistently be able to lift 10lb - 100lb utilizing Folding Hand Truck & Dolly, Rolling Utility Carts or Single Hand Trucks (70 - 100%) of time.

ABOUT US: Soliel is an innovative, premium engineering company specializing in providing Enterprise Architecture, Network Design, Engineering, and Operations Support, Software Design and Development, Data Center Design, Deployment, and Migration, as well as Systems Engineering services for both public and private sectors. Our Federal systems integration team manages the complexity inherent in technology change, from requirements planning to architecture, testing, and deployment, and beyond. We also offer a comprehensive range of industry-leading services, including architecture, systems development, information assurance, solution and platform integration, and program management, as well as functional and testing services. Over the years, Soliel's team of technical experts has consistently delivered outstanding innovative solutions and services that meet or exceed customer expectations and satisfaction. LOCATION: Ft. Eustis START: Immediately CLEARANCE: Secret or TS SUMMARY: We are seeking an experienced Technical Manager to lead the development, delivery, and sustainment of complex, enterprise-level software solutions in support of mission-critical operations. The ideal candidate will bring deep technical expertise, strong leadership capabilities, and proven success managing full lifecycle software projects within large, dynamic IT environments. KEY RESPONSIBILITIES: * Lead enterprise software projects using Agile methodologies, from planning through deployment, in complex IT environments. * Manage development teams and apply SDLC processes to deliver high-quality software. * Oversee Microsoft technology stack implementation: C#, ASP.NET, SQL Server, Dynamics 365, Azure PaaS. * Resolve system issues and maintain availability using ITIL-based processes. * Integrate structured/unstructured data and drive BI/reporting solutions. * Collaborate with government and commercial cloud providers. * Mentor teams and guide technical execution aligned with best practices in cloud and DevOps. REQUIRED SKILLS: * Bachelor's or higher in Engineering, Science, or IT. * 10+ years managing software-intensive projects and leading enterprise software teams. * Expertise in Microsoft tech: C#, ASP.NET, SQL Server, Azure, Dynamics 365, IIS, SSRS, Crystal Reports. * Experience with JavaScript, jQuery, AJAX, C++, HTML/DHTML, Visual Studio, Visual C++, JBuilder. * Active CompTIA Security+ certification. * Proven ITIL experience supporting system availability and operations. * Strong background in BI and data integration for operational support. * Experience with DISA and cloud service environments PREFERRED SKILLS: * Master's degree in a related field. * PMP, ITIL, or relevant technical certifications. * Experience in federal or defense environments. COMPENSATION: * Excellent compensation commensurate with experience in related field(s) and performance * Major medical, dental, and vision * Paid holidays * Paid Time Off (PTO)

ADP is hiring a Service Technology Product Manager * Are you empathic to client needs, your team, and internal partners to drive success while making hard calls and bold moves? * Are you intrigued by technology and how it can help solve business problems? Well, this may be the role for you. In this role, you will be a part of the team that is responsible for the success of the HROs Omni Channel communications program. This program includes Genesys Voice and Chat channels and IVR as well as Co-Browse and aligns with Salesforce as the HCM platform. You will be a part of the team that maintains and supports these networks and implementing new and innovative technologies throughout the HRO ADP's service reputation and client satisfaction will be in your hands. Every day activities will include serving as the resident expert for Genesys Cloud capabilities; providing day-to-day support, proactive maintenance and troubling shooting for complex IVR system issues and performing root-cause analysis. In addition, you will be evaluating/validating work requests, documenting requirements and laying out design artifacts for implementation. Also included in this will be aligning with other infrastructure teams in planning, design, tasks, and projects and supporting customer acceptance testing activities and troubleshoot/correct any issues related to these changes. To thrive in this role, you will have a background in Genesys telephony and administration and experience with contact center technologies (e.g., Salesforce, routing, IVR, call recordings, and WFM.) Having an understanding of supporting technologies such as remote and virtual desktop management, and those technologies needed to operate customer contact centers as well as a good knowledge of customer service methodologies and best practices for a service organization focusing on contact centers and contact center key metrics will serve you well. You will find not only a career here but lasting friendships in a company that values inclusion. Experience: At least 3 years of experience in relevant skills gained and developed in the same or similar role. * 3 to 5 Years of Directly Related Experience A college degree is great but not required. What is more important is having the skills to do the job. Other acceptable experiences could include: * Experience noted above, OR * Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact. Preferred Qualifications: * At least two years of administrator / technical support experience with Genesys or similar technology. TO SUCCEED IN THIS ROLE: * Understanding of business processes and how they relate to customer experience technology * Knowledge of infrastructure planning and operations, design, and deployment, as well as system life cycle management * Strong verbal/written communication & facilitation skills. Must be able to help business counterparts in finding optimal solutions and to communicate clearly with peers * Strong analytical and problem-solving abilities * Strong work ethic and a team player * Enthusiasm toward technology, willingness to learn * Works to achieve goals while overcoming obstacles and/or planning for contingencies * Knowledge of infrastructure planning and operations, design, and deployment, as well as system life cycle management YOU'LL LOVE WORKING HERE BECAUSE YOU CAN: * Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity. * Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes. * Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft. * Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation. * Join a company committed to equality and equity. Our goal is to impact lasting change through our actions. What are you waiting for? Apply today! Find out why people come to ADP and why they stay: **************************** (ADA version: **************************** ) Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $51,100.00 - USD $137,070.00 / Year* * Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws. A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.

Product Manager with Health Systems/Healthcare expertise 15+ years Strong business process, functional expertise in Healthcare, Hospitals/Health Systems Strong working knowledge with EMR (EPIC is must), Revenue Cycle Management (R1/Visit Pay preferred, but any modern RCM), Scheduling and Payment solutions Expertise in Clinical processes strongly preferred Experience working as a Product Manager/Owner, Subject Matter Expert in the Healthcare domain Experience with Healthcare Digital Transformation, working in an Information Tech role Ability to contribute to projects, willingness to work with Sales and Business teams to develop new markets, capabilities Strong communication, Executive Presence Should be based in Norfolk VA or be willing to relocate.

As a DX Sr. Product Manager, you will lead the strategic direction, execution, and governance of digital initiatives, ensuring they meet user needs and business objectives. This role requires expertise in Healthcare Payer domain technologies (especially Trizetto Facets, Salesforce ). You will collaborate with cross-functional teams located across various geographical locations to deliver innovative, user-centric solutions that drive growth and enhance customer engagement. Location - Los Angeles Area - Hybrid Work model (3 days from office site) Please note- This role is not able to offer visa transfer or sponsorship now or in the future Salary and Other Compensation: The annual salary for this position is between $110,000/Year to $140,000/Year depending on the experience and other qualifications of the candidate. This position is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant's applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance * Paid holidays plus Paid Time Off * 401(k) plan and contributions * Long-term/Short-term Disability * Paid Parental Leave * Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Responsibilities * Define and execute strategic product and program roadmaps aligned with business goals and market trends. * Lead end-to-end product lifecycle from concept to launch, ensuring timely delivery and high-quality outcomes. * Develop integrated program plans, manage scope, timelines, resources, and budgets across multiple projects. * Conduct user and market research to identify opportunities for innovation and improvement. * Collaborate with cross-functional teams (design, engineering, marketing) using tools like Mural, Jira, and Confluence to ensure seamless delivery. * Manage stakeholder relationships to align priorities and secure support for initiatives. * Establish governance frameworks and reporting mechanisms to monitor program health and progress. * Identify and mitigate risks, issues, and dependencies across projects and programs. * Analyze market trends, user feedback, and performance data to refine strategies and optimize outcomes. * Ensure compliance with IT security standards and best practices throughout development. * Facilitate workshops and brainstorming sessions to generate creative solutions and foster innovation. * Drive continuous improvement through lessons learned and adoption of best practices. * Manage budgets and ensure financial accountability for program initiatives. * Prepare and deliver comprehensive program status reports to stakeholders, ensuring transparency on progress, risks, and key milestones. * Act as the primary point of contact for customer communication, providing timely updates and addressing inquiries to maintain alignment and trust. * Lead the planning and execution of projects ensuring they are completed on time and within budget. * Oversee project scope management to ensure all aspects of the project are clearly defined and adhered to. * Provide expertise in project cost and budget management to optimize financial resources. * Collaborate with stakeholders to ensure their needs and expectations are met throughout the project lifecycle. * Utilize MS Project to track project progress and make necessary adjustments to keep the project on track. * Monitor project risks and implement mitigation strategies to minimize potential impacts. * Coordinate with cross-functional teams to ensure project deliverables are achieved. * Ensure compliance with company policies and industry regulations throughout the project. * Drive continuous improvement initiatives to enhance project management processes. * Support the development of project management best practices within the organization. Qualifications * Proven experience in Product Management and Program Management roles. * Strong background in Healthcare Payer domain technologies (especially Trizetto Facets, Salesforce ). * Excellent stakeholder management, communication, and leadership skills. * Strong analytical and problem-solving abilities. * Experience with Agile methodologies and collaboration tools (Mural, Jira, Confluence). * Knowledge of IT security compliance for digital products. * Demonstrate strong expertise in Project Scope Management and Project Cost & Budget Management. * Possess proficiency in MS Project for effective project tracking and management. * Exhibit excellent communication and stakeholder management skills. * Show ability to work effectively in a hybrid work model. * Display strong problem-solving skills and attention to detail. * Demonstrate a proactive approach to project management and continuous improvement. The Cognizant community: We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive. * Cognizant is a global community with more than 300,000 associates around the world. * We don't just dream of a better way - we make it happen. * We take care of our people, clients, company, communities and climate by doing what's right. * We foster an innovative environment where you can build the career path that's right for you. About us: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at ***************** Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws. Disclaimer: Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

We are seeking a Senior Product Owner with prior experience that can translate into managing complex data-driven products. The ideal candidate will have a background working with large datasets, applying business logic to generate insights, managing reference data pipelines or processes, and rules/logic engines. Experience in data analytics, writing SQL queries, creating visual dashboards or outputs that communicate complex information clearly is highly valued. Candidates with exposure to pharmacy data, healthcare claims , or other highly regulated data environments will bring especially relevant expertise. Success in this role requires a balance of business outcome focus with the ability to navigate data-intensive product delivery. The Senior Product Owner is accountable for maximizing business value through the effective management of product backlogs. This role partners with business stakeholders, Product Managers, architects, engineers, and quality teams to ensure delivery of solutions that meet customer needs and align with strategic objectives. The Senior PO blends strong business acumen with technical fluency to translate vision into actionable backlog items while ensuring feasibility, scalability, and compliance. _Essential Job Responsibilities Include:_ + **Backlog Ownership & Value Delivery** + Own and maintain the product backlog, ensuring it is transparent, prioritized, and aligned with business strategy and objectives. + Define and communicate acceptance criteria; accept/reject stories to ensure quality and alignment with Definition of Done (DoD). + Drive iteration goals, PI objectives, and release planning in partnership with Product Managers. + Translate customer and business needs into features and user stories that deliver measurable business value. + Incorporate solution architect's design into features and user stories, ensuring nonfunctional requirements are identified and prioritized as a comprehensive backlog. + **Collaboration & Stakeholder Engagement** + Act as the voice of the customer, ensuring business value and user experience are represented in backlog prioritization and delivery decisions. + Partner with Product Managers on vision, roadmaps, and program backlogs. + Collaborate with business stakeholders, engineers, architects, compliance, and quality teams to ensure technical feasibility and value alignment. + Build and manage relationships across business units, fostering transparency and trust. + **Technical Fluency & Quality** + Leverage technical knowledge (data flows, APIs, cloud platforms, analytics solutions) to validate feasibility and support informed prioritization. + Partner with engineering and QA teams to ensure automated testing and quality practices are applied to product delivery. + Monitor product performance and technical KPIs, escalating risks or issues early. + **Continuous Improvement & Leadership** + Mentor Product Owners and Business Analysts to strengthen delivery discipline. + Promote a continuous improvement mindset across product delivery teams. + Contribute to the Product Owner Community of Practice by sharing standards, tools, and best practices. + Ensure compliance, auditability, and alignment with organizational policies. _Required Skills / Experience:_ + Bachelor's Degree required; advanced degree preferred. + 5+ years as a Product Owner (or equivalent experience in Business Analysis, Product Management, or Software Development). + Strong understanding of Agile frameworks (Scrum, SAFe, or similar) and backlog management practices. + Proven ability to translate business needs into effective features and user stories. + Experience collaborating with solution architects and technical teams; + Ability to interpret data models; Working knowledge of APIs, cloud solution concepts, web applications, data visualization tools and data warehousing. + Excellent communication, facilitation, and stakeholder management skills. + Strong analytical, problem-solving, and decision-making abilities. + Driven self-starter who is creative and results oriented; manages multiple priorities and deadlines _Preferred Skills/Experience:_ + Knowledge of healthcare and PBM industry strongly preferred. _Based on relevant market data and other factors, the anticipated hiring range for this role is $111,200 - $132,000 annually. Final compensation rates will be determined based on various factors, including but not limited to experience, skills, knowledge, and internal equity considerations. This role is also short-term incentive eligible. Incentive amounts will vary by individual and business goals._ _We are committed to fair and equitable compensation practices. The final salary offered to the selected candidate may vary from the posted range due to individual qualifications. Our goal is to ensure that all teammates are compensated fairly and competitively based on their contributions to our organization._ _RxBenefits is also committed to providing best in class benefits to our teammates. We offer a robust total rewards package that includes:_ + _Remote first work environment_ + _Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members_ + _Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision)_ + _Additional buy-up options for Short- and Long-Term Disability and Life Insurance_ + _401(k) with an employer match up to 3.5% available after 60 days_ + _Community Service Day to give back and support what you love in your community_ + _10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like_ + _Reimbursements for high-speed internet, we'll send you a computer and monitors to help you do your best work_ + _Tuition Reimbursement for accredited degree programs_ + _Paid New Parent Leave that can be used for adoption or birth_ + _Pet insurance to protect your furbabies_ + _A robust mental health benefit and EAP service through Spring Health to support you when you need it most_ RxBenefits provides equal opportunities for everyone who works for us and everyone who applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading - PDFs, books, Google Docs, news articles, websites - into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting - Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies. This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users. We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. Our interview process involves several technical interviews and we aim to complete them within 1 week. What You'll Do Actively ship production code to the web products Work closely with your dedicated product team Participate in product discussions to shape the product roadmap Have the opportunity to work on new and exciting features that will impact millions of lives An Ideal Candidate Should Have Experience. You've built and ship products that have scaled to thousands or millions of users Customer obsession. You are passionate about the field and have the desire to build high quality product that serves customer needs Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs Tech Stack: Vanilla JS, ReactJS, Redux, Firebase, Typescript What We Offer A fast-growing environment where you can help shape the culture An entrepreneurial crew that supports risk, intuition, and hustle A hands-off approach so you can focus and do your best work The opportunity to make an impact in a transformative industry A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.