What does a technician's helper do?
A technician's helper primarily performs support tasks to assist technicians in carrying out various installations and repairs, learning technical skills along the way. They usually prepare and arrange tools and equipment, set-up and clean work areas, understand blueprints and schematics, troubleshoot issues, assemble materials, and fix and replace components under the technician's supervision. There are also times when they must coordinate with clients to identify their needs and preferences. Moreover, depending on their organization of employment, a technician's helper may also perform minimal clerical tasks such as handling calls, answering inquiries, or purchasing the necessary materials.
Technician's helper responsibilities
Here are examples of responsibilities from real technician's helper resumes:
- Install, manage, and troubleshoot CAT3, CAT5, CAT6, and fiber optic infrastructures throughout the greater Tulsa area.
- Network and telephone cabling CAT3, CAT5, CAT5E, CAT6 and custom wiring for various vendor supply equipment.
- Install furnaces, condensers, water heaters, duct work, gas lines, line sets.
- Skil in small brazing and soldering.
- Work with various aspects of welding and brazing.
- Install and maintain digital/analog broadband services, ranging from DS0 to OC-N levels to copper and optical facilities for large-scale clients.
- Perform preventative maintenance tasking on HVAC equipment.
- Maintain and upgrade a network of high power satellite fed simulcast paging transmitters covering Washington and Oregon.
- Diagnose and resolve PC-related problems concerning hardware, operating systems and application issues on desktop computers and peripherals.
- Provide desktop computer support which include diagnosing and resolving any workstation operating system software, application software or hardware problems.
- Operate instrumentation and telemetry systems comprise of components such as transmitters, recorders, computers, data conditioning and conversion equipment.
- Perform all business management functions for daily operations of an HVAC/R equipment/parts and supply outlet and HVAC mechanical contracting service company.
Technician's helper skills and personality traits
We calculated that 56% of Technician's Helpers are proficient in Customer Service, HVAC, and Safety Regulations. They’re also known for soft skills such as Interpersonal skills, Technology skills, and Communication skills.
We break down the percentage of Technician's Helpers that have these skills listed on their resume here:
- Customer Service, 56%
Installed home electronics and provided customer service
- HVAC, 8%
Assisted mechanic on HVAC installation of indoor and outdoor units, clean up job site, installed refrigeration systems.
- Safety Regulations, 6%
Followed established job site safety regulations Maintained a safe and clean work area.
- Facilitate Repair, 4%
Disassemble broken or defective equipment to facilitate repair and reassemble equipment when repairs are complete.
- Routine Maintenance, 4%
Performed a wide variety of skilled preventative and routine maintenance on installed equipment.
- Hand Tools, 3%
Measured, cut and thread pipe, and connected it to feeder lines and equipment, using rules and hand tools.
Most technician's helpers use their skills in "customer service," "hvac," and "safety regulations" to do their jobs. You can find more detail on essential technician's helper responsibilities here:
Interpersonal skills. One of the key soft skills for a technician's helper to have is interpersonal skills. You can see how this relates to what technician's helpers do because "library technicians and assistants need to work with library patrons, librarians, teachers, or researchers." Additionally, a technician's helper resume shows how technician's helpers use interpersonal skills: "repair and replace customer service and interpersonal communication"
Communication skills. This is an important skill for technician's helpers to perform their duties. For an example of how technician's helper responsibilities depend on this skill, consider that "library technicians and assistants must be able to answer patrons’ questions clearly and explain use of library resources." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a technician's helper: "install equipment and accessories such as stereos, navigation equipment, communication equipment, and security systems. ".
Detail oriented. technician's helper responsibilities often require "detail oriented." The duties that rely on this skill are shown by the fact that "library technicians and assistants must pay close attention to ensure that library materials and information are organized correctly and according to the library’s organizational system." This resume example shows what technician's helpers do with detail oriented on a typical day: "perform complete details on dealership and customer vehicles. "
Listening skills. Another common skill required for technician's helper responsibilities is "listening skills." This skill comes up in the duties of technician's helpers all the time, as "library technicians and assistants need to listen to patrons to help them with research topics or with finding materials." An excerpt from a real technician's helper resume shows how this skill is central to what a technician's helper does: "identify, research, and resolve technical issues by listening and/or remote connect with customer handle customer phone calls, email issues"
The three companies that hire the most technician's helpers are:
- Sanford Health3 technician's helpers jobs
- PNM Resources2 technician's helpers jobs
- Trane2 technician's helpers jobs
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Compare different technician's helpers
Technician's helper vs. Library specialist
Library specialists are professionals who are responsible for assisting library patrons by performing a variety of tasks assigned by librarians. These specialists are required to perform duties such as telephone calls, responding to the questions of patrons, and assisting teachers and their students. They must help library patrons find resources that can include reference materials, electronic journals, and audiovisual equipment. Library specialists must also catalog and process other print and non-print materials while using a pushcart to re-shelve or deliver library books.
There are some key differences in the responsibilities of each position. For example, technician's helper responsibilities require skills like "hvac," "safety regulations," "facilitate repair," and "routine maintenance." Meanwhile a typical library specialist has skills in areas such as "library materials," "library services," "library resources," and "library policies." This difference in skills reveals the differences in what each career does.
Library specialists really shine in the education industry with an average salary of $34,768. Comparatively, technician's helpers tend to make the most money in the technology industry with an average salary of $47,535.library specialists tend to reach higher levels of education than technician's helpers. In fact, library specialists are 16.2% more likely to graduate with a Master's Degree and 0.3% more likely to have a Doctoral Degree.Technician's helper vs. Book shelver
The primary responsibility of a lab assistant is to help scientists and technologists. Lab assistants are assigned to prepare and monitor tests and experiments in research or medical laboratory. They analyze data and establish reports based on test results. Also, they set up the tools and equipment used in the lab. It is also part of their job to clean the lab rooms--knowledge in lab management, communication skills, attention to detail, and medical-related management.
In addition to the difference in salary, there are some other key differences worth noting. For example, technician's helper responsibilities are more likely to require skills like "customer service," "hvac," "safety regulations," and "facilitate repair." Meanwhile, a book shelver has duties that require skills in areas such as "dewey decimal system," "library materials," "front desk," and "library books." These differences highlight just how different the day-to-day in each role looks.
In general, book shelvers achieve similar levels of education than technician's helpers. They're 1.7% more likely to obtain a Master's Degree while being 0.3% more likely to earn a Doctoral Degree.Technician's helper vs. Assistant laboratory technician
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from technician's helper resumes include skills like "customer service," "safety regulations," "facilitate repair," and "hand tools," whereas an assistant laboratory technician is more likely to list skills in "patients," "ladders," "vital signs," and "ekg. "
Most assistant laboratory technicians achieve a similar degree level compared to technician's helpers. For example, they're 2.7% more likely to graduate with a Master's Degree, and 0.7% more likely to earn a Doctoral Degree.Technician's helper vs. Library acquisitions technician
Types of technician's helper
Updated January 8, 2025
