Help Desk Administrator jobs at TEKsystems

Career paths start at $18.50 (includes $0.50 onsite differential)/hr with 40 hour work weeks. What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound calls from people looking for assistance with those issues. Due to the extensive knowledge needed to troubleshoot those issues, the training timeframe for these positions is longer and more intense than our other available positions. Stability, encouragement, a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. What do we offer? A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What are the qualifications to be a Tech Support Representative at Afni? Six months of customer service experience Must be 18 years of age Must have GED or High School Diploma Must be legally permitted to work in the United States

he Intersect Group is hiring for a technical support specialist, supporting a large retail client in the Enon, OH area. You will be supporting a large store refresh initiative where you will be providing phone and back-end support (decommission, installs, provisioning, etc.) to onsite technicians. Individuals should possess a background within technical support/help desk, and be comfortable with troubleshooting networks, systems/servers, and mobile devices. This is a very large project tied to the conversion of Speedway's old store systems to the new 7-11/Speedway system called RIS 2.0 that is being rolled out as the store system standard across all locations. Both are homegrown systems. This initiative is affecting every technology in the stores...mobile checkout, POS, desktop, gas etc. These analysts are responsible for the hands on work and switching over from the old system to the new system. Fielding calls and doing the end to end implementation. Ideally closing the store and completing within 4-6 hours. Right now they are implementing RIS 2.0 to about 6 stores a day right now but need to get to 12 a day stat These are high level tech support roles so the technical acumen has to be there. This is a heavy customer service driven role as well so intangibles are just as important. These are mid to senior level technicians Bill rate $40 Pay $20 and up 3 month contract through the end of the year but highly likely it will extend 5 days onsite at Speedway Headquarters in Enon, OH: Address: 500 Speedway Dr, Enon, OH 45323 Interview Process: Manager will give us access to his calendar and we just schedule our candidates on his calendar! 30 minute teams interview and offer Must Haves: Some technical expertise-doesn't matter what kind of IT exp....education and certs could be included. No developers or programmers Nice to Haves: Windows exp Network exp Helpdesk exp POS exp Retail exp Gas station exp

Onsite IT Support Technician This is a 100% onsite, travel intensive role supporting a healthcare client with offices across Erie, PA, Pittsburgh, PA, Trumbull, OH, and Clearfield, PA. The technician will travel between multiple locations, so reliable transportation and a valid driver's license are required. Travel: Up to 100-mile radius; mileage reimbursed Local candidates strongly preferred You'll be the first point of contact for client IT issues, delivering exceptional customer service while troubleshooting and resolving technical problems. For complex issues, you'll leverage our escalation process and engineering resources. Key Responsibilities: Provide onsite technical support for desktops, mobile devices, servers, networking, and software Resolve service tickets, troubleshoot emergencies, and perform scheduled maintenance Install and configure Microsoft Windows Server OS, VMWare ESXi, Hyper-V environments Handle virus/malware remediation, backup testing, and network/server room cable management Maintain detailed documentation and ensure compliance with our IT standards Communicate effectively with clients and represent us professionally Requirements: Associate's degree in technology or equivalent experience 1-2+ years in IT support or systems engineering (Microsoft environments) Strong knowledge of Windows Server, Active Directory, VMWare, Citrix, VPN, VoIP Excellent troubleshooting, communication, and client relationship skills Plusses: Preferred Certifications: Network+, Server+, Windows Server (70-410, 98-365)

*THIS ROLE IS FULLY ONSITE IN SUN VALLEY, CA, WITH TRAVEL AS NEEDED TO SITES IN CA AND AZ. MILEAGE AND TRAVEL ASSISTANCE WILL BE PROVIDED. VALID DRIVER'S LICENSE & RELIABLE TRANSPORTATION REQUIRED. * For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. *FOR THE FIRST 90 DAYS, THE SCHEDULE IS MONDAY THROUGH FRIDAY, 9 AM TO 6 PM.* *AFTER THAT, THE SCHEDULE WILL BE TUESDAY THROUGH FRIDAY, 9 AM TO 6 PM, AND SATURDAY, 7 AM TO 4 PM. * KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a *Tier 2 Helpdesk Technician: Windows OS, MS 365, AD / Entra ID, IT asset mgmt, basic networking * We're looking for a proactive, detail-oriented Tier 2 Help Desk Technician to join our IT team at our Sun Valley headquarters. This role supports day-to-day technical operations and ensures our employees have reliable access to the systems, applications, and networks they depend on.You'll handle both Tier 1 and Tier 2 requests - from password resets and printer troubleshooting to diagnosing network issues, supporting Microsoft 365, and assisting with VPN and other network operations. You'll also help document processes and collaborate closely with our Systems Administrator and IT Manager. Key Responsibilities * Provide technical support for Windows desktops, laptops, mobile devices, printers, and other network-connected hardware. * Manage user accounts, security groups, and permissions in Active Directory and Microsoft 365 Admin Center. * Handle standard service requests (e.g., password resets, email setup, printer installation, file share access). * Document troubleshooting steps, fixes, and key notes for internal reference. * Assist with new hardware rollouts, imaging, and software installations. * Support meetings and video calls with multimedia setup (Teams, projectors, conference hardware). * Maintain accurate ticket records and deliver timely, customer-focused communication. * Collaborate with the IT team on ongoing improvement projects and system updates. *Requirements* * CompTIA A+, Network+, or Microsoft 365 certification is a plus * Experience supporting multi-site environments. (Especially warehouses) is a plus. * 5+ years of IT support experience (help desk, desktop, or systems support). * Solid understanding of Windows 10/11, Active Directory, Microsoft 365, and basic network concepts (LAN/WAN/VPN). * Understanding of switches, routers, &/or firewalls is helpful. (We are in the process of replacing our legacy HP switches with Unify & currently use Fortigate firewalls.) * Hands-on experience with: * Jitbit or other ticketing systems required. * Microsoft Products (O365, AD, EntraID, Win11, etc) required. * PDQ or other IT Asset Management / Inventory Management solutions required. * Strong troubleshooting, documentation, and customer service skills. * Ability to manage multiple priorities in a fast-paced environment. * Valid California driver's license and reliable transportation required (for local site visits when needed). * Site locations are within SoCal & Arizona. Mileage, hotel, etc. provided. Why You'll Love Working Here * Tight-knit IT team that values learning, ownership, and practical problem-solving. * Exposure to a broad range of technologies across multiple sites (FortiGate, UniFi, Microsoft 365, Jitbit). * Opportunities to expand into network/security or systems administration roles as you grow. Compensation depends on experience but is typically $25-32.50/hr W2 ABOUT KORE1 Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies. *Kore1 provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kore1 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Kore1 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. xevrcyc Improper interference with the ability of Kore1's employees to perform their job duties may result in discipline up to and including discharge.* Pay: $24.27 - $32.50 per hour Benefits: * 401(k) * Dental insurance * Flexible spending account * Health insurance * Life insurance * Paid time off * Vision insurance Work Location: In person

We are seeking a hands-on *IT Support Technician* to join our growing support team. This role will focus primarily on providing direct on-site support to approximately 100 Village Hall users while also contributing to broader support for 600 users across the organization. The ideal candidate is detail-oriented, customer-focused, and comfortable supporting a wide range of hardware, software, and infrastructure technologies. A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. This position involves workstation deployment, troubleshooting, Active Directory cleanup and migration tasks, custom software support, and general desktop/server support in a fast-paced environment. *Key Responsibilities* *End-User Support* * Provide hands-on desktop and laptop support for Windows 10 and Windows 11 environments. * Support end users via phone, remote tools, and in-person visits (75% on-site, 25% phone). * Deploy, configure, and troubleshoot PCs, laptops, monitors, and peripheral hardware. * Provide mobile device support (iOS/Android). * Troubleshoot issues related to Internet Explorer and Google Chrome. *Systems & Administration Support* * Assist with Active Directory cleanup, management, and migration activities. * Support user account management, permissions, and group policy troubleshooting. * Provide basic exposure-level support for servers and networking equipment. *Software & Application Support* * Support custom and line-of-business applications used throughout the organization. * Provide support for Microsoft 365 applications and user account issues. * Assist with software installations, updates, and configuration. *Infrastructure & Backup Support* * Perform assigned routine VMware environment maintenance tasks. * Support backup solutions including Veeam and Backup Exec, including monitoring and basic troubleshooting. * Assist with backup/restore operations when needed. *Requirements* * 2+ years of professional IT support experience (desktop, helpdesk, or similar role). * Strong hands-on experience supporting PCs, laptops, and hardware peripherals. * Experience with Active Directory user management; exposure to AD migrations preferred. * Familiarity with Windows 10/11 operating systems. * Experience supporting Microsoft O365 applications. * Ability to support commonly used browsers (IE, Chrome). * Basic understanding of servers, networking concepts, and troubleshooting. * Experience with VMware, Veeam, or Backup Exec is a strong plus. * Ability to work independently and manage daily priorities in a busy environment. * Excellent communication and customer service skills. xevrcyc We offer an opportunity to work with a highly supportive IT team with hands-on exposure to a wide variety of systems and technologies and a stable environment with room for skill growth in server, virtualization, and backup technologies. Thank you, SierraITS Job Types: Full-time, Contract Pay: $25.00 - $30.00 per hour Expected hours: 40 per week Benefits: * Health insurance * Paid time off Work Location: In person

A client of Sharp Decisions Inc. is looking for a System Administrator to be based in Marysville, Ohio. The position is an on-site contract role with a possible extension. *W2 and local candidates only. Title: System Administrator Job Summary: Daily Task Performed: - Diagnose hardware and software problems, and replace defective components - Perform data backups and disaster recovery operations - Responsible for troubleshooting problems as reported by users - Research, evaluate and recommend software and hardware products - Supports Web access and electronic messaging services and maintains a secure systems environment - Provides new hardware specifications to users based on application needs and anticipated growth - Defines procedures for monitoring and evaluating, diagnoses and establishes work plan to resolve system issues - Performs troubleshooting for complex hardware, software and network problems What will this person be working on • Create collections, deployments and applications in Microsoft System Center Configuration Manager and Intune • Maintain and support scanners in our environment • Support Java application issues, maintain Java Ruleset • Support troubleshooting problem tickets assigned to the team • Assist other team request for information or support as required • Work on special projects as needed Position Success Criteria (Desired) - 'WANTS' - BA/BS in Information Technology, Computer Science, or a related field or equivalent work experience. - Basic knowledge of management systems - Basic knowledge of evaluation installation/configuration of computer systems - Basic knowledge of Microsoft SCCM and Intune, Active Directory, and Group Policy - Basic knowledge of hardware and software troubleshooting skills - Basic ability to provide system hardware and software capacity planning - Microsoft 365 client troubleshooting skills - Strong technical troubleshooting and problem-solving skills - Microsoft OS knowledge - Knowledge of Java and Java Ruleset

*Data and IT Infrastructure Specialist-TO BE CONSIDERED FOR THIS POSITION, APPLICANTS MUST HAVE 2+YEARS VERIFIABLE WORK EXPERIENCE IN BUILDING DATABASE REPORTS.* All potential candidates should read through the following details of this job with care before making an application. *Location:* Jefferson City, Missouri *Employment Type:* Full-Time, Exempt *Reports To:* EVP, CFO/COO *About Us* We are a nonprofit association dedicated to serving our members through advocacy, education, and member engagement. Our work is powered by data, technology, and a commitment to transparency and impact to our members. We are seeking a strategic and hands-on Data and IT Infrastructure Specialist to lead our data and IT operations. *Position Summary* The Data and IT Infrastructure Specialist plays a vital role in supporting the technological infrastructure of the organization, with a primary focus on managing and optimizing the organization's membership software platform. This position ensures data integrity, facilitates reporting and dashboard creation, supports member engagement through integrated communications, and oversees vendor relationships for IT services. The ideal candidate will be an excellent communicator that is technically proficient with a passion for using data and technology to drive the association's strategic objectives. *Key Responsibilities* *Membership Software Platform* * Maintain and optimize the association's membership database and related software solutions. * Develop reports, dashboards, and queries to support membership, fundraising, events, and products and services. * Ensure data accuracy, consistency, and compliance with privacy regulations. * Coordinate database integration with the website, email platforms, and member portals. * Support digital engagement strategies through data-driven communications. *IT Infrastructure Support* * Manage contracts and relationships with IT network and server contractors. * Oversee system reliability, security, and performance, including assisting with installations, updates, and troubleshooting across the organization. * Maintain documentation of IT systems, configurations, and procedures. * Provide internal IT support and training for staff. *IT Strategic Planning and Budgeting* * Collaborate across departments to align technology with organizational goals. * Identify and implement technology solutions that improve efficiency and member experience. * Contribute to the development of the annual IT budget, including forecasting for hardware, software, and service needs. * Assist in the creation and maintenance of long-range IT plans aligned with organizational goals. *Nonprofit-Specific Challenges You'll Help Address* * Working within budget constraints while ensuring reliable and scalable technology solutions. * Supporting data-informed decision-making in a resource-limited environment. * Navigating complex member engagement needs across diverse platforms. * Ensuring compliance with nonprofit data privacy standards and donor/member trust. * Managing vendor relationships with limited internal technical staff. *Qualifications* * 3+ years of experience in database management, IT systems, or related roles. * Experience with nonprofit membership databases and reporting tools, including dashboard creation. * Strong understanding of IT infrastructure and vendor management. * Excellent communication, problem-solving, analytical, and project management skills. * Strategic thinker with a collaborative mindset. *Preferred Skills* * Experience in nonprofit technology management. * Knowledge of data privacy and security best practices. * Familiarity with budgeting and strategic planning processes. *Benefits* * Health benefits including medical, dental, life, and long-term disability * Retirement benefits * Paid time off * Professional development opportunities Job Type: Full-time Benefits: * 401(k) matching * Dental insurance * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Professional development assistance * Retirement plan Application Question(s): * THIS IS AN IN-OFFICE POSITION, 5X PER WEEK. xevrcyc ARE YOU ABLE TO BE IN THE OFFICE 8 AM - 5PM DAILY? Experience: * database reporting : 2 years (Required) Ability to Commute: * Jefferson City, MO 65101 (Required) Ability to Relocate: * Jefferson City, MO 65101: Relocate before starting work (Required) Work Location: In person

It's an onsite opportunity supporting IFS Applications across project, service, supply chain, and finance modules. The position focuses on day-to-day IFS support, troubleshooting, SQL reporting, workflow optimization, and working closely with field and project teams. Here are a few key details: Title: IFS Support Engineer • 5 days onsite in Grand Prairie,TX • Working hands-on with IFS Applications • Focus on troubleshooting, reporting, and workflow improvements, ERP, construction • Compensation: 120-160k + discretionary bonus

About the Role: Our client is seeking Helpdesk Technicians to join their team. This is a great opportunity for individuals with a solid customer service background who enjoy troubleshooting and supporting users from diverse backgrounds. Healthcare experience is a strong plus, but not mandatory. Key Responsibilities: Provide Tier 1 helpdesk support to end users Troubleshoot and resolve technical issues efficiently Assist users with varying levels of technical knowledge and backgrounds Manage multiple tasks and prioritize effectively in a fast-paced environment Deliver exceptional customer service to ensure user satisfaction Qualifications: Previous Helpdesk experience, preferably Tier 1 support Excellent customer service and communication skills Strong troubleshooting and problem-solving abilities Ability to multitask and work independently Experience in the healthcare industry is a major plus

Our client is seeking a Helpdesk Specialist to join their team! This position is located in Minneapolis, Minnesota. Serve as a key resource for onboarding new hires, ensuring seamless setup and system access Provide Level 2 support for installation, configuration, and operation of hardware and software products Troubleshoot laptops, desktops, and associated software; escalate unresolved issues to higher-level support Image machines, load software, and set up email and Office 365 accounts Respond to hardware/software requests and incident tickets using IT service management tools (e.g., ServiceNow) Travel occasionally between offices (~6 miles apart) to provide onsite support Collaborate with team members to maintain a supportive and efficient IT environment Desired Skills/Experience: 5+ years of hands-on experience supporting desktops and laptops in corporate office environments Experience with Windows 11 and Office 365; familiarity with MacBooks is a plus Knowledge of IT ticketing systems (ServiceNow preferred) Valid driver's license and reliable transportation Strong problem-solving, communication, and teamwork skills Ability to work independently and collaboratively in a dynamic environment Basic Windows certifications (e.g., Microsoft certifications) Exposure to both Windows and Mac environments Experience in in-person support roles rather than call center-only roles Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $16.80 and $24.00 Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

Our client is seeking a Deskside Support Analyst to join their team! This position is located in Irving, Texas. Perform service, repair, and/or installation of computer products, including system hardware, parts management, software, and PCs Provide technical support to customers on operational and maintenance aspects of system equipment and serves as the customer contact Provide VIP support of mobile devices for both onsite and offsite executive staff Assist with laptop refresh of corporate devices Desired Skills/Experience: Associate degree in Computer Networking or 2+ years of related experience Prior help desk experience is preferred Can work and resolve most escalated tickets VIP/White Glove experience Prior iPhone support experience Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position starting at $65,000 - $70,000+. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

Hello Job Seekers, Hope you are doing well. I am Mohit Saini from Pride health and hiring for the below mentioned roles, Please let me know if you are available or looking for a job change. Please refer your friends/colleague if you are not looking for this opportunity. Job Title: Desktop Support Technician Location - Manhattan NY 10065 Shift- Mon-Fri, 9 AM to 5 PM Rate Range - $22 to $25 Per hour 6 Months (Contract) with possible extension Responsibility: At least 1 yr exp in a computer support is required & tech support exp. Must have strong customer service skills, good communication. Ability to earn quickly and new technologies. Able to work in a team environment as well as being self-motivated. Minimum of 1-2 years of tech support exp required. Support 466 Lex Ave: customer service, hardware deployments, mobile phone deployments, application installs, wire management ,inventory control, Techstop. Bachelors in Computer Science is must. Thanks & Regards, Mohit Saini Team Lead, EST **************************** *****************************************************

🚀 Join us as a Technical Customer Service Representative - Onsite in Irving, TX 🛠️ What You'll Do Conduct QA for home inspections: review photos, validate property details, guide users through self-inspections. Troubleshoot connectivity, pairing, and app-related issues for smart devices and sensors. Provide installation support and onboarding for PryzmIQ and AWTOS. Proactively engage users to drive adoption and satisfaction. Document findings and provide feedback for product improvement. 🧠 What You Bring 1+ year in technical support, help desk, or IoT/home systems troubleshooting. Strong communication and problem-solving skills. Technical aptitude with mobile apps, WiFi connectivity, or smart devices. Detail-oriented and passionate about creating smooth user experiences. High School Diploma or GED required; Bachelor's degree preferred.

We are currently seeking a Product Support Specialist to join our team in Saratoga Springs, NY. You will serve as the first line of support for our two SaaS platforms - Consa, an AI-driven behavioral-health intelligence solution, and Quidi, a document intelligent and process automation solution. In this role, you will be the first line of contact for users of Consa and Quidi applications. You will help customers resolve technical issues, answer product-related questions, and collaborate with the product and engineering teams to improve the user experience. This role is ideal for someone who enjoys problem-solving, communicating with people, and learning how technology works. Job Duties Provide prompt and friendly support to users via chat, email, or phone. Troubleshoot technical and account-related issues within the apps. Document user issues and feedback accurately in our support system. Escalate complex issues to senior support or engineering teams as needed. Assist with onboarding and educating users about new features and updates. Identify recurring issues and suggest improvements to the support process or product. Contribute to and update knowledge base articles, FAQs, and help center resources. Qualifications Bachelor's degree or equivalent experience (preferred fields: Communications, IT, Business, or related). Strong written and verbal communication skills. Basic technical aptitude and willingness to learn app troubleshooting. Excellent problem-solving and customer service skills. Ability to multitask and work efficiently in a fast-paced environment. Prior experience in customer support, IT helpdesk, or SaaS environment is a plus but not required. Hourly Rate Range: $20.00 - $25.00, based on experience. At Garnet River, we combine innovative technology with a people-first mindset. You will work with a collaborative team focused on improving customer experience and driving technology adoption. Garnet River is a full-service information technology company that customizes solutions for its clients. We solve challenges through staff augmentation, project-based teams, and technical solutions. Our staffing division works as a recruiting arm for companies in the region and across the country. Clients turn to us to help them find professional talent. Garnet River LLC is an Equal Employment opportunity/Affirmative Action (EEO/AA) employer. Minorities/Female/Disabled/Veteran (M/F/D/V)

Role: Deskside Services Relevant Experience : 3 Years minimum Certification : A+ Hardware, Microsoft (preferred), ITIL (Preferred) , CCNA (preferred) Hardware Support : PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones, Desk Phones, Video Conference Rooms Devices (Audio & Video) Tools : Windows OS, MS Office, O365, Mac OS (preferred) Ticketing System : ServiceNow (IM, SRM, AMDB, CMDB, Knowledge Management) Others : Excellent Communication - soft skills (read, write & speak) Skillset Ability to perform On-Call Support during Off-Office hours (5:00 PM to 8:00 AM), Sat/Sun and Public Holiday in case of P1/P2 Ticket or any scheduled activity. (Overtime will be taken care). Travel to the Near By Site in case of a need (Mileage will be taken care). Work from Office on Daily (No WFH) Ability to disconnect/reconnect computer workstations, peripherals, and phone equipment Hands on experience with Imaging, reimaging Windows Operating system for Desktop, Laptops Ability to move/lift/carry up 50 lbs of weight Safely move equipment point to point using wheeled carts and vehicles IMACD & Asset Inventory experience Follow ESD safety precautions to avoid electrostatic discharge or equipment damage. Ability to follow documentation and knowledge articles to provision operating systems and software onto workstations and laptops, solve common issues. Ability to use remote desktop connectivity applications Working knowledge of imaging utilities such as Ghost, SCCM, etc Delivery and setup of PC equipment to end-users. Use trouble ticketing system to accept assignments, document work events, complete requests and verify customer satisfaction. Ability to provision and Support wireless devices.(E.g. Blackberry, Android, and iPhone) Demonstrated proficiency in Microsoft OS and Microsoft application. Demonstrated proficiency for installation of desktop software and troubleshoot Working knowledge of Microsoft Active Directory and GPO Strong customer service skills Strong troubleshooting skills Significant, demonstrated experience with Microsoft Windows operating systems Clients: Windows 10, Windows 7, Windows Vista, Windows XP, Windows 2000, Windows 98 Servers: 2012, 2008 r2, 2008, 2003, 2000 Functionally capable with Apple OS X Advanced troubleshooting skills with hard drive encryption software Advanced level skills in the Microsoft Office Suite: Word, Excel, PowerPoint, Outlook configuration issues with Exchange Strong client-side remote access troubleshooting skills Demonstrate strong skills supporting printers in an enterprise environment Advanced knowledge of client-side management tools - Microsoft Active Directory, GPO and Systems Center Configuration Manager (SCCM). Strong proficiency in creating and referencing documentation and knowledge articles using Micron tools Strong software installation and support skills Disciplined, systematic problem solving skills required The Technician need to have experience in IMACD tasks listed below (IMACD = Install Move Add Change Dispose ) Troubleshoot and resolve End users IT issues in their PCs (Desktop, Desktop, Tablet), Mobile phones, Printers and Other IT Devices in user's environment Support Installations, Moves, Adds, Changes, Disposal (IMACDs) requirements. Provide or oversee, as appropriate, all installations, de-installations, cascades, moves, adds and Changes for all EUC Equipment, Software, and related Services at designated Customer Sites; Coordinate, plan, and schedule IMACDs with all affected IT functions (whether the function is included within the Services provided by Provider, as a Customer-retained function, or a Third Party); and Coordinate all internal and external functions and activities to achieve high-quality execution of the IMACs, to meet Service Levels, and to minimize any operational interruption or business disturbance. Recrate and document the processes to enable IMAC execution for each Software and/or Equipment Component, and obtain Customer's approval for such processes and documentation; Obtain from Customer a list of individuals authorized to approve IMAC and Project IMAC Service Requests, including specific approval and authorization required for IMACs that include Changes to Software. This list may change from time to time and should be updated on a regular basis; Receive IMACD related Service Requests from Authorized Users and validate the IMAC request for correctness and proper authorization Communicate with Authorized Users if there is any issue with an IMACD related Service Request and attempt to resolve or escalate same appropriately; Coordinate and communicate with designated Customer personnel or other Third Parties, concerning scheduling and requirements so as to minimize the impact on Authorized Users; conduct, or confirm a Site survey has been conducted, to determine the location(s) of the IMAC and any special requirements at the location(s); Coordinate any physical space requirements as determined during the Site survey review; Confirm that all Equipment, Software, parts, Network, Cabling, or any other services necessary to execute the IMAC will be available as of the date(s) scheduled for the IMAC; Confirm the new and/or existing Configuration of the Equipment and Software associated with performing the IMAC. Confirm that the installation and/or de-installation procedures associated with performing the IMAC are valid for execution of this IMAC, including Backup, contingency, and test procedures; Schedule and dispatch appropriate technicians, including Third Party Vendors to the IMAC location; Treat every client like a VIP, strengthening the relationship as well as engaging users who otherwise might disengage from IT Cancel Network Transport Services that are no longer required after completing the IMACD

Duration:6 Months Roles & Responsibilities • Tier 2 support and ticket management for UKG Pro WFM (Dimensions) Time & Attendance System and payroll related questions and issues. • Monitoring integrations between our primary HCM system of record (Workday), and our timekeeping system. • Consult with subsidiaries regarding timekeeping needs, then implement and test system configurations to address. • Manage regular system upgrades and firmware upgrades for time clocks • Diagnose, troubleshoot, and resolve software and hardware problems • Participate in and contribute to project planning and activity for HR systems, including managing small projects independently. • Meet with management, subsidiaries, vendors, and others as needed to discuss and resolve problems. Qualifications & Experience Bachelor's degree or 4 + years professional experience Time & Attendance/Timekeeping systems implementation experience required (configurations, enhancements, system management) UKG Pro WFM (Dimensions) timekeeping system experience preferred UKG Workforce Central timekeeping system experience preferred Skills: Advanced knowledge of requirements and practices for effective timekeeping management UKG Pro WFM system About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: P Praveen Chary Email: **************************** Internal Id: 25-52145

The AWS Cloud Architect is responsible for designing implementing and managing secure scalable and costeffective cloud solutions on Amazon Web Services This role combines technical expertise with strategic thinking to align cloud architecture with business objectives Key Responsibilities Cloud Architecture Design Design and deploy highly available faulttolerant and scalable applications on AWS using services like EC2 S3 RDS Lambda VPC and CloudFront interviewguycom Migration Modernization Plan and execute migration of multitier applications and legacy systems to AWS cloud environments aabiancecom Infrastructure as Code IaC Implement IaC using Terraform and AWS CloudFormation for automated provisioning and configuration FW Alignmquirements Security Compliance Apply AWS security best practices IAM encryption security groups and ensure compliance with standards like GDPR HIPAA or PCIDSS devto Cost Optimization Develop strategies for cost control and resource optimization using AWS pricing models and monitoring tools devto Collaboration Leadership Work closely with DevOps development teams and stakeholders to integrate cloud solutions and mentor team members on AWS best practices geeksforgeeksorg Monitoring Disaster Recovery Set up monitoring logging and disaster recovery strategies using AWSnative tools like CloudWatch and thirdparty solutions interviewguycom Required Skills Deep knowledge of AWS services EC2 S3 RDS Lambda API Gateway CloudFront VPC Route 53 Expertise in cloud architecture principles networking and security Handson experience with Terraform CloudFormation and CICD pipelines Strong understanding of microservices serverless architectures and containerization DockerKubernetes Proficiency in scripting languages Python Bash for automation Excellent communication and stakeholder management skills Preferred Qualifications AWS Certified Solutions Architect Professional or AWS Certified DevOps Engineer Experience with hybrid or multicloud environments Familiarity with observability tools and performance tuning Skills Mandatory Skills : AWS Lambda,AWS S3,AWS Database Service,AWS Infra Services,AWS VPC,AWS ECS,AWS EC2,Aws Elb,CloudWatc

Our client is seeking a Support Lead, ServiceNow IRM and GRC to join their team! This position is located in Chicago, Illinois. Lead the production support, enhancement delivery, and defect resolution for implemented ServiceNow Integrated Risk Management (IRM) and Governance, Risk, and Compliance (GRC) solutions Serve as the primary point of contact for end-users, managing requests and addressing functional and technical issues within the IRM and GRC modules Manage a backlog of enhancements and defects, prioritizing items based on impact and business needs Provide subject matter expertise to help troubleshoot and resolve complex risk-related issues, collaborating with technical and business teams Respond to and resolve issues and requests related to the ServiceNow IRM and GRC modules, ensuring timely resolution Investigate, troubleshoot, and fix defects in the existing IRM and GRC configurations and custom solutions Implement small-scale enhancements and change requests, which may involve new indicator configurations, report modifications, or minor workflow adjustments Provide support and guidance to GRC business users, helping them navigate the platform and effectively use risk and compliance functionalities Assist users with reporting needs and configure dashboards to provide visibility into risk posture and compliance status Participate in platform upgrades and patches, ensuring that all IRM and GRC functionalities are tested and validated Maintain and update technical documentation, knowledge base articles, and runbooks related to the GRC/IRM environment Manage the deployment of defects and enhancements through the release lifecycle, working with development teams and business stakeholders Desired Skills/Experience: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience 5+ years of hands-on experience with ServiceNow IRM Extensive experience with GRC processes, specifically in a support or maintenance capacity Proven track record of managing and resolving production issues, implementing enhancements, and fixing defects in a large enterprise environment Experience with core IRM capabilities such as Issue Management, Incident Management, Controls Testing, and Risk Self-Assessments (RCSA) Deep functional and technical understanding of the ServiceNow IRM suite, including Issue and Incident Management, Loss Events, etc. In-depth knowledge of GRC and risk management frameworks and best practices, and how they are implemented within ServiceNow Excellent communication and problem-solving skills Ability to diagnose technical issues and clearly communicate solutions to technical and non-technical stakeholders Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $105.00 and $125.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

Job Title: Desktop Support Technician On-Site | Batavia, OH We are seeking a Desktop Support Technician to provide full-time, on-site IT support for a large warehouse and distribution center. This role requires hands-on technical expertise, strong troubleshooting skills, and the ability to manage a wide range of IT equipment and systems. The ideal candidate will have at least 2 years of end-user support experience, a proactive attitude, and a desire to grow in an IT career. Key Responsibilities: + Provide daily on-site IT support for warehouse operations, ensuring uninterrupted technology services. + Image, configure, and manage PCs, laptops, desktops, and related hardware. + Configure and support RF scanners, printers (desktop and label), and specialty hardware such as mobile PC carts. + Manage asset inventory of IT equipment, including ordering and tracking peripherals, cables, and monitors. + Administer badge systems, including adding, removing, and creating employee ID badges. + Support scanner locker systems and logistics technology deployments. + Troubleshoot and resolve hardware/software issues in a Windows environment. + Provide remote IT support for additional warehouse locations in the region. + Participate in lifecycle refresh projects, including configuration and deployment of new RF scan guns. + Handle in-person support requests and service tickets, ensuring timely resolution. + Act as the primary technical resource on-site, managing workload independently. Required Skills: + Strong desktop troubleshooting and hardware support experience. + Proficiency with Windows and enterprise-level environments. + Experience with imaging, deployment, and asset management. + Ability to support RF scanners, printers, and mobile devices. + Excellent communication and customer service skills. + Self-directed, resourceful, and able to work independently. Preferred Qualifications: + Experience in warehouse or manufacturing environments. + Familiarity with badge systems and logistics technology. + Strong organizational skills and ability to manage multiple priorities. Experience Level: + Intermediate - suitable for candidates with 2+ years of hands-on desktop support experience. Job Type & Location This is a Contract to Hire position based out of Batavia, OH. Pay and Benefits The pay range for this position is $20.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Batavia,OH. Application Deadline This position is anticipated to close on Dec 16, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.