Telephone operators supervisor vs operation supervisor

The differences between telephone operators supervisors and operation supervisors can be seen in a few details. Each job has different responsibilities and duties. Additionally, an operation supervisor has an average salary of $57,279, which is higher than the $33,664 average annual salary of a telephone operators supervisor.

The top three skills for a telephone operators supervisor include quality customer service, computer system and credit card. The most important skills for an operation supervisor are logistics, safety procedures, and OSHA.

Telephone operators supervisor vs operation supervisor overview

	Telephone Operators Supervisor	Operation Supervisor
Yearly salary	$33,664	$57,279
Hourly rate	$16.18	$27.54
Growth rate	-4%	6%
Number of jobs	1,307	94,116
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 33%	Bachelor's Degree, 57%
Average age	44	46
Years of experience	-	2

Telephone operators supervisor vs operation supervisor salary

Telephone operators supervisors and operation supervisors have different pay scales, as shown below.

	Telephone Operators Supervisor	Operation Supervisor
Average salary	$33,664	$57,279
Salary range	Between $24,000 And $45,000	Between $37,000 And $87,000
Highest paying City	-	Kansas City, KS
Highest paying state	-	Louisiana
Best paying company	-	Ropes & Gray
Best paying industry	-	Finance

Differences between telephone operators supervisor and operation supervisor education

There are a few differences between a telephone operators supervisor and an operation supervisor in terms of educational background:

	Telephone Operators Supervisor	Operation Supervisor
Most common degree	Bachelor's Degree, 33%	Bachelor's Degree, 57%
Most common major	Business	Business
Most common college	-	Stanford University

Telephone operators supervisor vs operation supervisor demographics

Here are the differences between telephone operators supervisors' and operation supervisors' demographics:

	Telephone Operators Supervisor	Operation Supervisor
Average age	44	46
Gender ratio	Male, 19.0% Female, 81.0%	Male, 70.8% Female, 29.2%
Race ratio	Black or African American, 13.4% Unknown, 8.1% Hispanic or Latino, 16.2% Asian, 3.6% White, 57.1% American Indian and Alaska Native, 1.4%	Black or African American, 12.3% Unknown, 4.1% Hispanic or Latino, 18.5% Asian, 4.6% White, 59.9% American Indian and Alaska Native, 0.7%
LGBT Percentage	9%	6%

Differences between telephone operators supervisor and operation supervisor duties and responsibilities

Telephone operators supervisor example responsibilities.

Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
Contribute to management objectives in refining provide script to minimize telephone objections and close sales.
Verify credit information for Comcast customers.

Operation supervisor example responsibilities.

Manage labor and operating expenses to meet budget goals by utilizing KRONOS.
Manage the safety, quality, productivity, OEE, yields, & continuous improvement.
Manage the proper preparation of equipment for mechanical work as well as proper utilization of LOTO system.
Serve as member of HAZMAT team and manage all training, orientation and safety programs for entire facility.
Manage all inbound and outbound of product/inventory, and keep accurate counts in AS400 P.K.M.S warehouse management software.
Manage daily activities of up to 15 staff and up to 50 students at youth rehabilitation boarding facility.

Telephone operators supervisor vs operation supervisor skills

Common telephone operators supervisor skills

Quality Customer Service, 26%
Computer System, 14%
Credit Card, 13%
Telephone Calls, 12%
Phone System, 10%
Office Equipment, 10%

Common operation supervisor skills

Logistics, 7%
Safety Procedures, 7%
OSHA, 6%
Payroll, 5%
Customer Satisfaction, 5%
Continuous Improvement, 4%

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Office and Administrative Industry
Telephone Operators Supervisor
Telephone Operators Supervisor vs Operation Supervisor

Updated January 8, 2025

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