Teller jobs in Ada, MI

Part-time Description Teller Benefit Highlights Paid vacation, personal, sick, holiday, volunteer & birthday time off 401(k) with 6% match and 4% profit-sharing contribution Loan and mortgage discounts + higher rates for savings Employee Assistance Program to prioritize your wellbeing Incentive bonus based on performance of the organization Schedules that work around student classes Starting Wage: $16 - $17.25/ hour, based on experience Location: Otsego, MI About The Role As a Part-Time Teller, you'll be the welcoming face of our credit union, helping members manage their finances with care, accuracy, and professionalism. This role offers the opportunity to build meaningful relationships while developing valuable skills to serve your future career. Where You're Headed Start your journey at Arbor as a Teller and grow right where you are - Teller II and III growth track promotions possible (with a pay increase). Many of our leaders began in this role! With advancement opportunities and access to internal openings in departments like lending, marketing, IT, HR, and finance, your future is full of possibility. What You'll Do Process deposits, withdrawals, payments, check cashing, fund transfers, and more Balance your cash drawer daily Assist members with account inquiries, debit card replacements, online banking, and direct deposit letters Recommend products and services that support members' financial goals Maintain accurate member records and stay current on our offerings Ensure compliance with policies, procedures, and regulatory requirements Support branch operations with clerical tasks Is This You? High School Diploma or equivalent 6 - 12 months of cash handling/customer service Strong attention to detail, organizational, problem-solving, communication, and interpersonal skills Professionalism in conduct, communication, and appearance Proficiency in basic computer operation Ability to work collaboratively in a fast-paced environment with frequently changing priorities Preferred But Not Required: College degree, retail banking experience, familiarity with Fiserv DNA, proficiency in MS Office Hours: Flexible schedule 24-28 hours per week, with one Saturday off each month Why Join Arbor? For over 90 years, Arbor Financial Credit Union has helped members and employees thrive. We've built a workplace grounded in our core values: Work Together, Do the Right Thing, Be Creative, and Have Fun. Here, you'll enjoy meaningful work, growth opportunities, caring teams, and great benefits. Visit our website to discover what makes us exceptional and apply in minutes: *************************

Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol “WTFC.” Macatawa Bank, now part of the Wintrust Financial Corporation, is looking for top talent to join our team as a Full-Time Teller! Why join us? An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 11 years) and Employee Recommended award by the Globe & Mail (past 6 years) Competitive pay and annual discretionary bonus eligible Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few Family-friendly work hours With 200+ community bank locations, we offer opportunities to grow and develop in your career Promote from within culture What you'll do: Process a variety of financial transactions (check cashing, withdrawals, deposits, loan payments, etc.) and accurately balance these transactions Operate a teller drawer to serve customers and bank personnel in lobby or drive up. Recognize potential cross-sell opportunities and direct customers to appropriate bank personnel. Develop skills to recognize potential fraud and report to management as necessary. Comply with all department, bank and regulatory policies and procedures. Uphold established Wintrust culture. May be responsible for bank opening/closing and may be required to participate in community events. Qualifications: Minimum 6 months of experience in cash handling or customer service High school degree or GED required Travel between branches may be necessary Must be available to work all shifts including Saturdays Must be able to lift up to 50 lbs Must be able to stand for long periods of time Benefits: Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long-term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance Compensation: The estimated hourly rate for this role is $19.00-$21.00, along with eligibility to earn an annual bonus. Actual pay rate may vary based on several factors, such as a candidate's qualifications, skills, and experience. #LI-ONSITE From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Full Time Teller within PNC's Retail Banking organization, you will be based in Wyoming, MI at our Wyoming Branch. Bilingual Spanish preferred. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. **Job Description** + Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate. + Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff. + Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. + Applies product and procedural knowledge to solve customer's problems. + Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: + **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. + **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. + To learn more about this and other opportunities on our team Watch this video (********************************************************************************************************* . **Qualifications** Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. **Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales **Competencies** Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs **Work Experience** Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. **Education** No Degree **Certifications** No Required Certification(s) **Licenses** No Required License(s) **Benefits** PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (******************************* . **Disability Accommodations Statement** If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. **Equal Employment Opportunity (EEO)** PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. **California Residents** Refer to the California Consumer Privacy Act Privacy Notice (****************************************************************************************************** to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Bloom Credit Union is looking for an enthusiastic individual to join our team as a Teller in Grand Rapids. Our Tellers are responsible for providing members with professional and confidential service while handling their transactions by phone, in person, or by mail. What We're Looking For: Positive team player mindset. High school diploma or GED required. 1+ years of cash handling experience. Outstanding customer service skills. Must have excellent written and oral communication skills. Effective organizational skills and attention to detail. Able to pass a background check. Be able to work Monday - Friday, occasional Saturdays. What You'll Do: Balance your checks and a cash drawer every day and report any discrepancies to your supervisor. Greet and welcome members to the credit union in a courteous, professional and timely manner, providing prompt, accurate and efficient member transactions to help members meet their financial goals. Manage time efficiently and take initiative within the branch; seek opportunities to develop or enhance knowledge. Demonstrate flexibility and a positive attitude when faced with complex situations. Cash share drafts/checks and process withdrawals; pay out money after verification of signatures and member balances. Answer phones promptly and professionally. Meet and exceed teller referral goals. Follow safety and security procedures regarding robbery and emergency situations, secure areas, and communicate suspicious activity to management. Understanding of all policies and procedures and compliance related issues, specifically BSA/AML and OFAC. Our Benefits: Competitive salary Free benefit package (healthcare, dental, vision insurance, life, STD & LTD) Health Savings Account plus company contributions 401K plus up to 9% company contributions Paid time off (10 holidays, PTO, birthday day & volunteer time) Education reimbursement Annual merit raises Employee Assistance Program Your Future: Approximately half of our current team members have advanced through promotions or transfers within the Credit Union. We make it a priority to promote internal candidates whenever feasible, taking your professional goals into careful consideration. Join us and embark on a journey towards personal growth, where you'll have the opportunity to develop new skills, expand your knowledge, and accomplish goals that enhance both your professional career and personal life. Who We Are: Bloom Credit Union is a division of WMCU. WMCU is a not-for-profit financial cooperative that proudly serves members at 11 locations across West Michigan. We are a local member owned and operated credit union that strives to meet our members where they are at, help them to grow financially and celebrate their successes. With a passion for community involvement, we are committed to supporting the communities our members and team members call home. WMCU is an Equal Employment Opportunity (EEO) employer, ensuring fair and unbiased employment practices.

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Full Time Teller within PNC's Retail Banking organization, you will be based in Wyoming, MI at our Wyoming Branch. Bilingual Spanish preferred. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description * Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate. * Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff. * Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. * Applies product and procedural knowledge to solve customer's problems. * Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. * To learn more about this and other opportunities on our team Watch this video. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales Competencies Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs Work Experience Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education No Degree Certifications No Required Certification(s) Licenses No Required License(s) Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Employment Type: Full-Time, On-site #LI-ONSITE Entry Salary Range: $15.53-$18.63 per hour with an incentive opportunity based on individual performance. Comprehensive Benefits Package We're committed to supporting your well-being and work-life balance through a robust benefits offering: Health & Wellness Medical, dental, and vision insurance to keep you and your family healthy. Financial Peace of Mind 401(k) with company match, life insurance, and disability coverage. Time Off Generous paid time off (PTO), paid holidays, and paid parental leave. Professional Growth Learning and development programs, plus tuition reimbursement to support your career journey. Additional Perks Free Telemedicine Employee Assistance Program (EAP) Wellness initiatives Paid Community Action Volunteer Hours *Parental Leave and Tuition Reimbursement are available after one year of service Advia offers a bilingual premium for this role. This premium acknowledges and compensates bilingual employees who regularly use their language skills to assist our members. Proficiency testing is required, with a specific need for Spanish language proficiency. What you'll do: You will get to provide outstanding service and build impactful and lasting relationships with our members and your fellow Advians. You get the opportunity to answer member's questions, service their accounts, and utilize your natural curiosity to actively listen and uncover needs allowing you to recommend products and services that will best benefit their individual financial needs. You will get to be the face of Advia. What to know about Advia: Advia is a fast-growing Credit Union. We are in the top 3% of credit unions in the United States and serve over 200,000 members with assets over $3 Billion. We are deeply rooted in the communities we serve and have a passion for placing our members needs above all else. Our culture can only be described as "work hard, play hard." Why you should work for us: There are a lot of reasons why you should join the Advia team. As a team member of Advia, you can expect regular and constructive guidance, development opportunities, great benefits, dedicated co-workers, and engaged leaders. We are committed to Equal Employment Opportunity and are a proud Veteran & Military Friendly Employer. We would encourage you to come live the Advia life! Excited to hear more...here are the deets of the position: We are looking for people that are dedicated, driven and willing. Fostering relationships and building trust is what we do! We maintain the highest level of service to our members with accuracy/confidentiality/efficiency, matching Advia products and services as solutions to best fit their individual needs. What you'll need: To genuinely care about people creating you to Act with Integrity and Keep People at the Core. A willingness to learn and appreciation of coaching to foster professional growth. A want to be empowered to find ways to say Yes! Strong communication skills. Cash handling and customer service experience is strongly preferred, but we can teach this too! A team centered mentality. Want to see more? Check us out on our social media for an inside look at what the #advialife is all about.

ENTRY LEVEL~ FILLING IMMEDIATELY!!! Degree...No Experience? Experience... No Degree? FULL PAID TRAINING PROVIDED! CUSTOMER SERVICE MARKETING CAMPAIGN DEVELOPMENT/ PR ADVERTISING MANAGEMENT / ASSISTANT MANAGEMENT We are looking for people with potential and an ambitious drive, rather than experience, to aggressively expand in the area! We have an aggressive expansion plan laid out and are looking to find a person who would love to work in a, fun, competitive, positive-minded environment. We do not do telemarketing, residential sales, door to door, B2B, or cold calling! We offer a guaranteed hourly base pay plus commission with bonuses available. Qualifications Who We're Looking For: You can be ENTRY LEVEL or experienced. You must possess people skills. You must have good work ethic. You must be confident you'll be successful, just waiting for a career opportunity where you can prove yourself. No Experience Necessary! To schedule an interview this week with our hiring manager please submit your resume to the above email address! Additional Information All your information will be kept confidential according to EEO guidelines.

Teller Non-Exempt - Grade Level 1 Equal Employment Opportunity Corporate Values & Mission “Provide superior service, quality advice and show our utmost respect to everyone we meet.” The function of a Teller is to play a vital role in the customer banking experience. Tellers are the face of ChoiceOne Bank. As a Teller, you will provide world-class customer service by handling transactions accurately and efficiently. Through your daily interactions with customers, you will discover opportunities to help grow ChoiceOne Bank and introduce customers to a banker. Reports To: Assistant Branch Manager and Branch Manager Essential Duties and Responsibilities Perform and follow the Bank's policies, procedures, and customer service standards Operate teller window in accordance with bank policy, balancing daily Meet and exceed teller sale/referral goals Process cash and non-cash bank transactions accurately, efficiently, and with confidentiality Acquire and maintain up-to-date knowledge of banking products, financial services, and technology Develop relationships with clients and ensure customers' awareness of services offered. Recognize clients' needs and make referrals to bankers. Perform other miscellaneous duties, including night deposits, ATM balancing and service, re-ordering and stocking supplies, answering phones, and other duties that may be required from time to time. Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer. Be familiar with and comply with all federal and state banking regulations as applicable. Competencies Written and Oral Communication - Effective written and oral communication skills required, with the ability to interface with Internal and external stakeholders and community partners. Has group presentation skills. Technical Skills - Assess your strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; share expertise with others Quality - Demonstrates accuracy and thoroughness; monitors own work and the work of others to ensure quality. Quantity - Meet productivity standards; complete work in a timely manner; strive to increase productivity; work quickly and accurately. Adaptability - Adapts to changes in the work environment; manage competing demands; able to deal with change, delays, or unexpected events. Attendance / Punctuality - Follows schedule consistently in a timely manner; limits absenteeism; ensures work responsibilities are covered when absent; arrives at meetings and appointment on time. Flexibility / Dependability - is able to be flexible and adapt to changing schedules; follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; commits to reaching goals; completes tasks on times or notifies appropriate person with an alternate plan. Initiative - Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed. Requirements Qualifications To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required. Experience and/or Education High School or GED Minimum of 6 months cash handling experience preferred Physical Demands and Work Environment Ability to work in an office environment which may include many hours of computer and telephone usage. This position is not remote-eligible. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations.

will split their time between our Ada and Grand Rapids (Cascade) Branch. The Teller I position is responsible for providing best in class customer experience to our customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Union Bank policies. These functions range from basic to moderate in complexity. Teller I will refer customers for products and services uncovered during interactions and/or conversations. This position is responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. Essential Functions Customer Service & Transactions Promote good customer experiences by consistently providing best in class customer satisfaction. Have a developed rapport with the customer base and have knowledge of account ownership. Process a variety of transactions: including but not limited to check cashing, deposits, withdrawals, and payments. Count, prove, and package currency and coin. Redeem US Savings Bonds. Assist in night depository functions. Assist customers with safe deposit box access in accordance with bank policies and procedures. Operating TCR machines where applicable including balancing the TCR drawer at the end of the day. Funding and sales of pre-paid Visa Cards. Process various transactions related to CDs. Perform a variety of customer service transactions such as account holds, stop payments, ACH forms, AFT forms, and others forms/documents as needed. Serve as dual control to branch activities including the ATM and Vault. Cash Handling & Operational Excellence Responsible for knowing and adhering to appropriate security and emergency procedures. Keep customer information in a secured area at all times while maintaining an organized work station. Maintain knowledge of the bank's policies and procedures. Cash checks following proper bank procedures, making sure funds are available and collected. Maintain balancing record that is in line with policy and have the ability to find and correct outages and enlist help as appropriate. Assist in the opening and closing of the branch. Perform ongoing maintenance of scanners, validators, coin counters, TCR etc. Sales & Referrals Consistently meet or exceed sales referrals, as set by management Actively involve yourself in branch huddles, sales meetings and staff meetings. Maintain a thorough understanding of all Retail products and services offered. Initiate conversations to uncover customer needs and effectively refer customer to line of business partners (Mortgage, Commercial, TM, etc.) for the selling of banks products and services. Other Functions Other duties as assigned from time to time by the Branch Manager, Customer Service Manageror Assistant Branch Manager Familiar with and abides by all bank regulations including but not limited to BSA and OFAC. Familiar with and abides by all bank regulations Working Conditions of the Job Stationed in a branch within the teller area 95% of working time. Ability to travel to work at different branches with short notice or as scheduled. No particular hazards on the job. Ability to stand for long periods of time, stoop, bend, twist and lift up to 50 pounds occasionally. Requirements Job Qualifications Successful completion of the 90-Day Teller Certification. Good interpersonal skills including listening, verbal and written communication between coworkers and customers. Exemplary customer service skills. Ability to follow directions and be attentive to details and accuracy. Ability to retain confidential information. Exemplify professional appearance guidelines as stated within the company policies. Professional phone etiquette required for both internal and external communication. Education & Work Experience High school diploma or equivalent. Prior cash handling and customer service experience preferred. EEO Statement Union Bank provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are treated fairly during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated. This does not list all of the duties of the job. Other duties and responsibilities may be assigned. This may be revised at any time. This job description is not a contract for employment and either the employee or the employer may terminate employment at any time, for any reason or no reason.

You'll love your job at Consumers Credit Union, one of the 101 Best Places To Work as reported by the Michigan Business and Professional Association. We appreciate your interest in joining our sales and service team, where providing exceptional member service is our core philosophy. Job Description Our part-time Tellers are responsible for providing superior member service to enhance member relationships and exceed member expectations. Part-time Tellers process member transactions in an accurate and timely manner while cross-selling products and services that match our members needs. Qualifications As a part-time Teller, you will process member transactions such as deposits, withdrawals, loan payments, cash checks, credit card and line of credit advances. You will process daily teller area operations including money orders, ATMs, night depository, performing select overrides; while sustaining teller balancing standards, accuracy, following security guidelines and upholding member confidentiality. In addition, you will recognize and act upon referral opportunities to achieve personal sales goals. We ask that you have excellent written and verbal communication skills, excellent listening skills, provide a professional image, have experience in building rapport, cash handling experience, basic math skills, and have a working knowledge of current technology. We also require that you have availability until 6:30pm on weekdays and Saturdays until 12:30pm. Additional Information You must be genuine (sincere, honest and authentic), be passionate (love what you do), be purposeful (resolved and determined), like to be the solution (innovative and empowered), and be a servant leader (lead yourself and others well).

What we can offer you: * Career Growth -- promotional opportunities * Incentive program based on performance * Paid Time Off (PTO) * Paid Holidays for Full Time/Part Time * Employees Health, Dental, Vision * 401k match and Life Insurance * Employee Assistance Program * Tuition Assistance Program (Full Time) * Financial Coaching and Benefit Guidance * Floating Cultural Holiday * Family Focused Benefits (Paid Parental Leave, Adoption Assistance, Infertility Services) * Retirement Plan The Teller is responsible for contributing to the overall success of a Retail Banking Center(s) by committing to banker-readiness, processing all transactions accurately and efficiently, contributing to the prescribed customer experience levels, maintaining disciplined operational objectives; all while striving for excellence in the execution of the mentioned areas. This position's work schedule involves occasional evenings/Saturdays, temporarily working at other assigned banking center locations based on staffing needs. Position Responsibilities: Customer Experience: Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulations and security procedures, and completes necessary documents. Use the provided electronics to document all transactions during their shift. Reconcile all transactions during and at the end of their shift. Maintains customer confidence and protects bank operations by keeping information confidential. Resolve basic customer complaints. Impact the customer experience following defined customer experience guidelines and other customer experience behaviors and feedback as needed. Marketing Activities: Complete assigned daily planning activities. Act as a digital ambassador to transition customers to digital solutions. Provide for customer engagement by introducing customers to Comerica's products/services, digital solutions and addressing customer questions, e.g., how-to use products and services and follows-up on a timely basis. Operational Risk: Ensure compliance with applicable federal, state and local laws and Regulations, and Comerica's policies and procedures. Ensure compliance and completion of necessary compliance related training. Adhere to all Banking Center Risk Assessment and Compliance Standards. Control and mitigate losses by following policies and procedures. Partnership: Consistently impact the efforts that improve Banking Center Collaboration. Identify opportunities to add value to customers by introducing them to partners. Position Qualifications: * 6 months of Retail or financial sales experience OR 2 years of U.S. Military service OR 1 year of college * 1 year of experience in customer service * 1 year of experience with personal computer, systems data entry or internet search Preferred Qualifications: Cash handling experience in a retail or financial services environment Proficient with utilizing and navigating a computer system Work Best Category: Category A - 100% in the office Hours: Monday-Friday 8:30am-5:30pm; Rotating Saturdays 8:30am-12:30pm Salary: To Be Determined Based on Individual Experience About Comerica We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure. Upon offer, Comerica conducts a comprehensive background and fingerprint check. Your fingerprints will be used to check the criminal history records of the FBI and may be subscribed in the FBI's Record of Arrest and Prosecution Background ("RAP Back") service, which provides ongoing notification to the Company of any updates to your criminal history. NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act. Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico. Comerica is proud to be an Equal Opportunity Employer - disability/veteran.

Are you passionate about providing exceptional service and helping members with their financial needs? As a Teller, you'll be the first point of contact for our members-processing transactions with accuracy, maintaining cash standards, and offering financial solutions that make a difference. You'll build relationships, meet referral goals, and contribute to a positive branch environment. If you thrive in a fast-paced, team-oriented setting and have strong attention to detail, we'd love to have you join our team! The Opportunity: Our Kentwood branch in Grand Rapids, MI is seeking a part time Teller to join their team. This position starts at $16.50/hour. This position averages 20-25 hours per week. What You'll Do: Efficiently process daily work in a multi-tasking environment. Accurately process teller transactions and maintain cash balancing standards. Adhere to all policy and procedures, including branch compliance and security procedures. Provide superior service to prospective and existing members. Maintain product and service knowledge to assist our members. Meet individual referral goals and service standard expectations. Assist in any area of the branch as needed. What You'll Need: High school diploma or equivalent. Customer service, cash handling, and balancing experience. Strong computer skills. Attention to detail. Ability to function as a team player in a fast paced, goal-oriented environment. Excellent communication skills to discuss and refer our products and services to members. Ability to move or lift up to 50 lbs., usually coin. Saturday hours required on a rotational schedule. Flexible work schedule.

will split their time between our Ada and Grand Rapids (Cascade) Branch. The Teller I position is responsible for providing best in class customer experience to our customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Union Bank policies. These functions range from basic to moderate in complexity. Teller I will refer customers for products and services uncovered during interactions and/or conversations. This position is responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. Essential Functions Customer Service & Transactions * Promote good customer experiences by consistently providing best in class customer satisfaction. * Have a developed rapport with the customer base and have knowledge of account ownership. * Process a variety of transactions: including but not limited to check cashing, deposits, withdrawals, and payments. * Count, prove, and package currency and coin. * Redeem US Savings Bonds. * Assist in night depository functions. * Assist customers with safe deposit box access in accordance with bank policies and procedures. * Operating TCR machines where applicable including balancing the TCR drawer at the end of the day. * Funding and sales of pre-paid Visa Cards. * Process various transactions related to CDs. * Perform a variety of customer service transactions such as account holds, stop payments, ACH forms, AFT forms, and others forms/documents as needed. * Serve as dual control to branch activities including the ATM and Vault. Cash Handling & Operational Excellence * Responsible for knowing and adhering to appropriate security and emergency procedures. * Keep customer information in a secured area at all times while maintaining an organized work station. * Maintain knowledge of the bank's policies and procedures. * Cash checks following proper bank procedures, making sure funds are available and collected. * Maintain balancing record that is in line with policy and have the ability to find and correct outages and enlist help as appropriate. * Assist in the opening and closing of the branch. * Perform ongoing maintenance of scanners, validators, coin counters, TCR etc. Sales & Referrals * Consistently meet or exceed sales referrals, as set by management * Actively involve yourself in branch huddles, sales meetings and staff meetings. * Maintain a thorough understanding of all Retail products and services offered. * Initiate conversations to uncover customer needs and effectively refer customer to line of business partners (Mortgage, Commercial, TM, etc.) for the selling of banks products and services. Other Functions * Other duties as assigned from time to time by the Branch Manager, Customer Service Manageror Assistant Branch Manager * Familiar with and abides by all bank regulations including but not limited to BSA and OFAC. * Familiar with and abides by all bank regulations Working Conditions of the Job * Stationed in a branch within the teller area 95% of working time. * Ability to travel to work at different branches with short notice or as scheduled. * No particular hazards on the job. * Ability to stand for long periods of time, stoop, bend, twist and lift up to 50 pounds occasionally. Requirements Job Qualifications * Successful completion of the 90-Day Teller Certification. * Good interpersonal skills including listening, verbal and written communication between coworkers and customers. * Exemplary customer service skills. * Ability to follow directions and be attentive to details and accuracy. * Ability to retain confidential information. * Exemplify professional appearance guidelines as stated within the company policies. * Professional phone etiquette required for both internal and external communication. Education & Work Experience * High school diploma or equivalent. * Prior cash handling and customer service experience preferred. EEO Statement Union Bank provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are treated fairly during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated. This does not list all of the duties of the job. Other duties and responsibilities may be assigned. This may be revised at any time. This job description is not a contract for employment and either the employee or the employer may terminate employment at any time, for any reason or no reason.

General Information Employee Status: Part-Time Workplace Type: Fully On-Site Who we are: At LMCU, you'll find more than just a job - discover a fulfilling career where your contributions truly matter. Join our talented team at Lake Michigan Credit Union and discover the difference an employer who puts people first can make in your career and life. About this position: The Teller is the face of LMCU, responsible for creating a warm and welcoming member experience while accurately processing a high volume of transactions. This position requires a strong focus on service excellence, member retention, and promoting LMCU's products and services to help all members achieve dreams for a lifetime. Tellers serve as the first line of defense to mitigate fraud and protect LMCU and our members. Tellers are key contributors to the success of the branch by providing exceptional service, maintaining accuracy in transactions, and driving the growth of the organization by utilizing their broad knowledge of LMCU products and services to best position our members to meet their financial needs and dreams. What you'll do: Member Experience * Promote a positive member experience leading to member retention through proactive engagement, building trusting relationships with members. * Identify and address member needs, offering information and guidance about products and services that align with their financial goals. * Provide friendly, professional, and efficient service to all members, ensuring a high level of satisfaction. * Resolve conflicts and de-escalate adverse situations, ensuring positive outcomes for both members and LMCU. Transaction Processing and Cash Handling * Accurately perform basic and advanced teller transactions in accordance with LMCU's policies and procedures. Transactions include deposits, withdrawals, transfers, loan payments, check cashing, check ordering, and wire requests. * Maintain and balance a cash drawer daily, ensuring that all cash assigned, received, and disbursed is accounted for. * Consistently demonstrate accuracy and attention to detail when processing transactions to ensure smooth daily operations. * Demonstrate strong risk management practices, including knowledge of fraud prevention guidelines and robbery procedures. Utilize resources, best practices and consultative conversations to identify red flags for risk and fraud prevention. * Ensure compliance with LMCU policies, procedures, and regulatory requirements, including handling cash, processing transactions, and managing member data and monitoring for fraudulent activity. * Adhere to all security protocols, ensuring the safety of both members and employees in the branch environment. Product Promotion/Growth * Demonstrate and apply in-depth knowledge of all LMCU products and services, including their benefits and features. Ability to compellingly present solutions to members' financial needs that are uncovered through consultative conversations. * Actively identify opportunities to refer members to appropriate products and services based on their financial needs. * Contribute to branch goals by meeting individual referral and service targets, driving the growth of the organization through member education and product promotion. Learning & Development * Continuously improve knowledge of LMCU products, services, policies and systems through regular training and self-development. * Identify opportunities to educate members on the features and benefits of LMCU's digital platforms helping them leverage technology to meet their banking needs, keeping members up to date on emerging technology. * Responsible for staying up-to-date on all branch systems, operations, and technology to provide accurate and efficient service. What you'll bring: * A minimum of one year up to three years of similar or related experience, including preparatory experience. * Previous cash handling experience and knowledge of financial products and services preferred. * High school diploma or equivalent (required); some college coursework or banking experience is a plus. * Bilingual Spanish language proficiency preferred. What you'll get: * All Employees: weekly pay and retirement savings options. * Full Time Employees: comprehensive health coverage including medical (with prescription), dental, vision, HSA match, paid parental leave, and tuition reimbursement. * To see a full list of our benefit offerings, check out this helpful guide! Have additional questions about the role? Email the Talent Acquisition Team at: ****************. If you lack access to the internet or require an accommodation in the application process, please send your resume via mail to 5664 Prairie Creek Drive, Caledonia, MI 49316. LMCU is an Equal Opportunity Employer

Responsible for developing client relationships by providing clients with friendly service and meeting service needs by conducting transactions and uncovering other opportunities to promote additional services. ESSENTIAL REQUIREMENTS Processes financial transactions for clients accurately and efficiently. Identifies client needs, promotes products and services and refers clients to the appropriate business partner if needed. Builds client loyalty; establishes client relationships, including addressing each client by name. Consistently delivers exceptional customer service to each and every client. Balances cash drawer and completes end of day work. Ability to work with established policies, procedures and guidelines. Participates in retail sales programs to help meet personal and banking center goals. Actively participates in team meetings and participates in community projects and appropriate educational programs related to the position. Operational duties will also be shared with the branch team such as balancing the ATM, vault and end of day work. Regular and predictable attendance is an essential requirement of the position. Responsible for the completion of all compliance training related to the position. Must understand all applicable laws and regulations that apply to the position and complies with the requirements. NON-ESSENTIAL FUNCTIONS Performs all other duties as assigned. EXPERIENCE/SKILLS Two (2) - four (4) years of retail banking experience preferred. Cash handling experience preferred. Balancing vault and ATM experience preferred. Ability to respond and assist customers with inquiries and/or problem resolution. Customer service and sales oriented. Careful attention to detail and time management. Good listening and verbal and communication skills. Good PC skills. Ability to cross-sell bank products and services. Highly motivated. Ability to work in a team atmosphere. Ability to protect the confidentiality/privacy of others as appropriate, as well as of company documents and records. Ability to handle multiple tasks in a fast-paced environment. EDUCATION High School Diploma/GED required. TRAVEL REQUIREMENTS Ability to travel to all locations as needed for meetings, projects, training, seminars, etc. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds. EQUIPMENT MS Office PC, fax, phone and standard office equipment.

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals. Job Responsibilities Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals. Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities, and Skills Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment. Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients. Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs. Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience. Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity. Ability to quickly and accurately learn products, services, and procedures. Client service experience or comparable experience. High school diploma or GED equivalent. Preferred Qualifications, Capabilities, and Skills Strong desire and ability to influence, educate, and connect customers to technology solutions. Cash handling experience.

Responsible for processing customer transactions, completing customer initiated account maintenance and all other tasks associated with customer requests. Originate new deposit accounts and consumer loans. Responsible for initiating, enhancing and maintaining customer relationships by providing Exceptional Service and Sensible Advice. Able to probe for information regarding customer's needs and provide effective solutions. Maintain a well-developed working knowledge of bank products and services, taking responsibility to keep up-to-date on changes. Universal Bankers generally have one year of banking experience or professional sales experience in a service-oriented environment Principal Accountabilities Represent the Bank to the customer in a courteous, professional manner in face-to-face and telephone communications. Provide timely, efficient, and accurate service in processing transactions in accordance with all regulations, policies and procedures. Maintain a well-developed working knowledge of bank processes, products and services, as well as banking regulations including Bank Secrecy Act (BSA). Develop and enhance customer relationships to identify cross selling and referral opportunities. Actively protect confidentiality of customer and account information. Demonstrate Horizon Bank's commitment to the communities in which we serve through support of local organizations and events. Duties * Process customer transactions, customer initiated account maintenance, and all other tasks associated with customer requests. Report suspicious transactions or unusual occurrences to supervisor. * Train on vault responsibilities for management of cash inventories * Efficiently gather customer information, identify financial needs, and educate customer on products and services. Recommend products based on the customer's needs. * Originate new deposit accounts including checking, savings, ATM/Debit Cards, money market, CDs, IRAs and commercial accounts. * Originate and provide advice on consumer loan products including personal loans, installment loans, home equity loans and lines of credit. * Originate business deposit accounts, associated services and refer additional products and service to Treasury Management or Business Banker. * Process basic life events including distribution of customers' estates to beneficiaries from any deposit account. Recommend referrals to trust department when appropriate.Educate customers on digital banking services and encourage electronic banking and e-statement adoption. * Develop long-standing relationships with customers by providing Exceptional Service and Sensible Advice through knowledge of bank products and services such as business, commercial and mortgage lending as well as trust services. * Participate in all office marketing and sales projects and promotions. * Partner with branch advisors to uncover customer needs and cross-sell opportunities. * Effectively use risk management tools to mitigate risk and minimize exposure to loss. Report unusual activity following established procedures. * Maintain established controls such as identification procedures, check holds, and all other pertinent verification necessary to transact business. * Promptly address customer questions and concerns through investigation. Report to management to formulate corrective action. * Conduct and document periodic risk reviews and run reports as needed. * Perform all work in compliance with established regulations, policies, and established procedures. * Maintain customer privacy and protect bank operations by keeping information private and confidential. * Participate in ongoing skill, sales training, compliance, risk management and security training as required for the position and apply knowledge in daily tasks. * Other duties as assigned. Qualifications & Skills * High school diploma or equivalent. * 1+ years of experience as a Bank Teller or the equivalent combination of banking, payment processing and professional sales experience in a service-oriented environment preferred. * Must successfully complete consumer lending training and consistently demonstrate the required level of mastery of the lending products and processes. * Strong sales initiative and ability to develop ongoing customer relationships. * Present a professional image and communicate effectively with the public, co-workers, management, customers and others in a courteous, positive and professional manner. * Ability to read, process, understand and apply written training material content to daily activity. * Ability to follow detailed instructions and a wide range of procedures requiring sound judgment. * Ability to perform basic mathematical computations using various business machines and/or computers. * Must have proficient typing and computer skills. Core Competencies * Consultative Sales * Product Knowledge * Effective Questioning * Prospecting and Referring * Relationship Building * Results Focused Physical Requirements Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions in compliance with the Americans with Disabilities Act (ADA). Physical Demand: Percentage of Time: Communicate with customers, advisors and managers regarding banking transactions and issues. Able to exchange accurate information with others. 90-100% * Able to verify authenticity of financial instruments, forms, documents and signatures. Able to verify identity of customers, vendors and service providers. Able to observe actions of others to ensure safety and security of the facility. 90-100% Constantly operate a computer and other office machinery such as calculator, copy machine, printer and telephone. 90-100% Able to remain in upright stationary position at counter height of approximately 48" for long periods of time. 50-75% Able to grasp, move and sort forms and papers. 90- 100% Regularly move about the branch to access teller line, file cabinets, storage drawers and various office equipment, such as cash counters and printers. 75-100% Occasionally position self to reach heights between floor and 6'. Must be able to lift up to 50 pounds at a time. Horizon Bank is a proud Equal Opportunity Employer | Disability | Veteran Employer. #LI-DNI

We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs. As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. Job responsibilities Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want Assists clients and the branch team by helping with new account openings when needed Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures Required qualifications, capabilities, and skills 6+ months of customer service experience High school diploma or GED equivalent Preferred qualifications, capabilities, and skills Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills Strong desire and ability to influence, educate, and connect customers to technology Cash handling experience

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals. Job Responsibilities Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals. Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities, and Skills Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment. Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients. Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs. Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience. Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity. Ability to quickly and accurately learn products, services, and procedures. Client service experience or comparable experience. High school diploma or GED equivalent. Preferred Qualifications, Capabilities, and Skills Strong desire and ability to influence, educate, and connect customers to technology solutions. Cash handling experience.