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  • Universal Teller

    Elements Financial 3.7company rating

    Teller job in Indianapolis, IN

    Job Description We refer to our Universal Tellers as Universal Member Support Specialists (UMSS). This is an exciting opportunity to join our friendly branch sales team; but first, here is a little bit about Elements Financial: WE MAKE MONDAYS MORE ENJOYABLE. There are many ways to describe the Elements culture: fun, meaningful, supportive, and full of opportunities. See here for more information - ********************************************* Today we serve the employees of 150+ organizations around the U.S. We currently rank among the top 3% of credit unions nationally with 100,000+ members. We have the resources, staff, and expertise to support our members with unparalleled service and leading-edge technology. Now let's get into this exciting role! Elements Financial is a Best Place to Work because our employees are empowered to Be the Expert, Live the Purpose, and Grow the Business. Our Purpose is to Empower Members to Achieve Financial Success . The Universal Member Support Specialist is a resource and point-person for our valued members. They collaborate with both the sales team and the operations team to provide an excellent member experience. The UMSS provides trusted advice as they actively promote and sell our products and services. You will learn how to be the expert to best serve our members: Maintain in depth knowledge of all Elements Financial products and services. Process daily maintenance and service requests to support Financial Solutions Experts. Promote technology usage through all channels. This may include customer service emails and live chat. You will make a difference as you live out our purpose: Participate in table events and branch activities. Recognize and refer opportunities to business partners including Wealth Management and Mortgage leads. Achieve assigned monthly sales goals. Support branch staffing needs by working at other branch locations/departments as needed. You will help grow the business: Actively promote and sell all Elements products and services while providing exceptional service. Open new memberships and accounts and service existing members. Proactively complete outbound sales and service calls for member follow up and acquisition of new business. You will continue to grow professionally: Continue to develop knowledge of industry practices, products and professional growth. Participate in appropriate learning opportunities to maintain expertise. Minimum Requirements: High school diploma or equivalent. Ability to evaluate the financial situation of each member to enhance their financial position. Proven track record exceptional member service. Ability to handle multiple tasks simultaneously. Minimum 2 years financial institution or customer service experience. Demonstrate a proficient use of technology tools and possess knowledge of system navigation skills. Strong organizational skills and the ability to follow-up as necessary. Strong collaboration and communication skills. Ability to leverage skills, knowledge, and experience to invest in the community. Ability to foster an inclusive environment that promotes belonging. A focus on respect and excellent service to both external and internal (team) members. A proven track record of integrity with a demonstrated ability to build trust. Additional sales incentive compensation is earned in this role.
    $23k-28k yearly est. 9d ago
  • Floating Teller/Customer Service Representative

    Greenfield Banking Company 3.2company rating

    Teller job in Greenfield, IN

    The position of Floating Teller is responsible for performing routine branch and customer services duties; accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. The Floating Teller is not assigned to any specific office, but rather is flexible to work where needed. ESSENTIAL DUTIES Successful completion of internal Teller Training class as well as any and all other training requirements. Meets Quarterly Teller Expectations. Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form and issuing receipts. Cashes checks, savings withdrawals, makes cash advances and processes credit card payments; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; verifies availability of funds; makes decisions when questionable items are presented for cashing. Operates personal computer and transaction scanner to process account activity, determine balances, and resolve problems within given authority. Operates drive thru teller equipment & reports malfunctions of equipment as directed. Issues official checks & money orders within guidelines. Redeems U.S. Savings bonds within guidelines. Performs night depository duties; logs bags; processes deposits; makes change orders; issues receipts and returns bags to customers. Issues debit cards; assigns PINs; resets online banking passwords; processes credit card applications. Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated. Performs safe deposit duties by controlling access and assisting customers. Receives and processes stop payment and hold orders. Accepts loan and installment payments. Properly counts, verifies, and packages coin and currency; balances cash drawer daily and verifies cash being returned to the vault. Able to recognize and identify counterfeit cash, foreign currency; legal and illegal documents and follows guidelines in responding to such. Performs official notary duties upon completion of becoming a Notary Public for the State of Indiana. Provides effective customer service and assists in resolving problems within given authority. Records, files, scans documents, updates information, prepares wire transfers and sorts mail or reports as required. Answers telephones and directs callers to proper Bank personnel. May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.) Processes address changes, check and deposit slip orders, ATM deposits, incoming and outgoing wires, incoming and outgoing collections, change orders and deposit slip corrections. May assist in opening and closing the vault daily; assists in balancing vault currency and coin. Cross-train in Customer Service Representative duties & perform duties as needed. Types routine letters, reports and forms. Maintains files, copies, scans and faxes documents, and orders and distributes supplies. Able to work in both lobby and drive thru areas and well as filling in at other branches when necessary. Treats people with respect; keeps commitments; Inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions. Demonstrates knowledge of and adherence to Equal Employment Opportunity (EEO) policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action. Assures compliance with all Bank policies and procedures and all applicable state and federal banking laws, rules and regulations. Completes administrative tasks correctly and on time; supports the Bank's goals and values; benefits the Bank through outside activities. Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct. MINIMUM REQUIREMENTS These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. High school diploma or general education degree (GED); or related experience and/or training; or the equivalent combination of education and experience. Work related experience should consist of a cash handling and/or customer service background. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Basic experience, knowledge and training in branch operation activities, terminology and products and services. Basic knowledge of related state and federal banking compliance regulations, and other Bank operational policies. Basic skills in computer terminal and personal computer operation; host computer system; word processing and spreadsheet software. Basic typing skills to meet production needs of the position. Basic math skills; calculate interest and balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; count currency, coin and negotiable instruments in a timely manner. Effective verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees. Ability to deal with routine problems involving multiple facets and variables in standardized situations. Good organizational and time management skills. Ability to work with general supervision while performing duties. Current driver's license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities. Please note that this job description is not inclusive of all activities, duties or responsibilities that are required of this position. Duties, responsibilities and activities are subject to change at any time with or without notice.
    $25k-30k yearly est. 51d ago
  • Teller - South Branch (Marion)

    Via Credit Union 3.3company rating

    Teller job in Marion, IN

    Job DescriptionSalary: $19.00/hr Via Credit Union is seeking a Teller for the South Marion Branch. The Teller reports to the Head Teller and is responsible to greet members, process transactions, assess members needs, and education and enlighten members as to how Via Credit Union can meet their needs. Scheduled hours are Tuesday - Thursday 8:15 - 4:30, Friday 8:15 - 5:00, and Saturday 8:15 - noon, unless otherwise specified. Candidate Tip: Add "apps.bamboohr.com" to your email contact list so you make sure to receive emails regarding your application. Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Employment Requirements:As a financial institution, Via Credit Union requires its employees to successfully pass a comprehensive background check and be in good financial standing as a condition of employment and to remain in such standing. Good financial standing means that the employee is current on all payments due to Via Credit Union or any other creditors and is in compliance with all applicable laws relating to financial crimes. Essential Functions: Process various types of transactions Manage the cash drawer and balance daily Responsible for processing transactions for miscellaneous items sold by ViaCU Assist members with the balancing of their accounts Learn members names; be prepared to ask for identification when necessary Scrutinize IDs and items presented for deposit or cash in order to determine legitimacy Count bulk coin deposits Assist members in accessing safe deposit boxes Set up term deposits Advise members of overdue accounts or other matters that are in need of attention Process items received through night drop or mail Be alert for messages on the system regarding members and their accounts Scan checks Perform file maintenance as necessary Continually listen to and assess members needs Educate and enlighten members as to how Via Credit Union can meet their needs Verify/collect information for check orders Responsible for monitoring fraudulent or suspicious behavior Must ensure all transactions are conducted in compliance with the rules and regulations, which govern our business, particularly the Bank Secrecy Act/Anti-Money Laundering Assist peers and other departments as needed Skills & Abilities: Education:High School Diploma or equivalent Experience: Prior teller and/or cash handling experience preferred Computer Skills:Basic computer skills including Word and Excel Position Expectations: Demonstrate and consistently model the ViaCU brand based on the mission, vision, and values. Demonstrate honesty and integrity and be seen as credible in the workplace. Accept responsibility and be accountable for your actions. Demonstrate ability to take care of the members needs while following company procedures to resolve the issue. Demonstrate and model strong interpersonal skills, maintain a positive and respective attitude. The ability to formulate sound decisions using the available information. Act as a role model within and outside of the department. Adhere to company policies and procedures, maintaining confidentiality, and demonstrating the ability to handle sensitive matters. Excellent organizational skills and initiative to improve processes. Communicate regularly with department head about issues. Demonstrate flexible and efficient time management, ability to work independently and prioritize work and complete within given deadlines. Benefits Summary: Health, Life & Disability Coverage Affordable medical, dental, and vision (employer co-pay) Flexible Spending Account Dependent Care & Unreimbursed Medical Basic Life Insurance (employer paid) Voluntary Life & AD&D Long Term Disability (employer paid) Travel AD&D (employer paid Paid Time Off Vacation Sick: 72 hours annually Unused hours rolled over to a Sick Bank Personal: 16 hours annually Free Saturday (after 1 year) Holidays: 9 paid holidays Community Service Day: Employer paid Bereavement Pay Financial & Retirement Planning Competitive Pay Annual Performance Reviews Incentive Pay: Some positions qualify for incentive pay 401(k): Safe Harbor Non-Elective (employer paid) Elective Deferral: Employee contribution, minimum of 1% Company Match: Employer contribution, dollar for dollar, up to 3% of annual compensation Discretionary Profit Sharing Physical Demands: N (Not Applicable) Activity is not applicable to this position. O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day) F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day) Occasionally: Reach above Shoulder, Squat or Kneel, Bend, Lift/Carry and Push/Pull 11 -100 lbs Frequently: Walk, Climb, Reach Outward, Bend, Lift/Carry and/or Push/Pull 11-20 lbs Constantly: Stand, Sit, Reach Outward, Manually Manipulate, Visual Acuity, Talk, Hear/Listen, Lift/Carry 10 lbs or less, Push/Pull 12 lbs or less Not Applicable: Crawl Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job in an office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be in a fast paced, stressful environment. Some outside environmental conditions, especially while traveling to meetings, training, or meeting with members. The noise level in the work environment is usually moderate.
    $19 hourly 9d ago
  • Teller

    Afena Federal Credit Union

    Teller job in Marion, IN

    Afena Federal Credit Union in Marion, Indiana is seeking Full-time Tellers to join our Marion, IN team. Throughout our history, Afena has been dedicated to serving our community; and today we remain committed to helping our members achieve their financial dreams. Major Duties and Responsibilities Responsible for the efficient, effective, and accurate performance of Teller functions. Greet and welcome members and visitors to the credit union in a courteous, professional, and timely manner. Receive share drafts/checks and cash for deposit to accounts, verify amounts, examine share drafts/checks for proper endorsement; accurately enter deposits into computer records; process withdrawals from accounts and/or share draft/check cashing, verify amounts; enter withdrawals into system accurately. Place holds on accounts for uncollected funds; process loan payments, cash advances, cashiers' checks, money orders and bank-to-bank wires; balance cash drawer. Establish and maintain effective, professional business relations with members and colleagues. Present and explain Credit Union services and products to members and assist in meeting their financial needs both in-person, by telephone, and e-mail. Order checks for members' accounts; quote consumer loan payoffs; answer questions and solve problems for members by listening to problems, collecting data, securing answers, and reporting results to the inquiring party. Handle member requests for transfers, line of credit advances, stop payments, address changes, and other similar requests. Keep members informed of Credit Union services and policies, including types of available accounts, interest and dividend rates, and other related services. Maintain and project the Credit Union's professional reputation. Maintains privacy of member account information. Ensures that the work area is clean, secure, and well-maintained. Ensure that the teller station is properly stocked with forms, supplies, brochures, etc. Performs related duties as required. Experience Up to six months of similar or related experience. Education A high school education or GED. Interpersonal Skills Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Must be a people person and good in math. This job Description is not a complete statement of all duties and responsibilities comprising this position. Salary commensurate with experience and/or education. Equal Opportunity Employer #IND Powered by JazzHR 2JyGf2SY8u
    $25k-31k yearly est. 14d ago
  • Customer Service

    Lee's Famous Recipe Chicken

    Teller job in Richmond, IN

    Job Description Customer Service Lee's Famous Recipe Chicken - Immediate Hiring for Cashier Are you enthusiastic about providing fast and friendly service in a fun and loving environment? Do you enjoy building relationships with customers while ensuring their orders are correct and timely? Lee's Famous Recipe in Richmond, an individually owned and operated establishment, is seeking highly skilled Cashiers to join their dynamic team. As a Cashier, you will play a crucial role in greeting customers with a smile, accurately taking orders, handling cash transactions, and maintaining a clean and welcoming atmosphere for all. What Does It Mean To Be A Famous Team Member? Greet customers with an upbeat attitude and smile Listen attentively to customers for accurate order taking Handle cash transactions and maintain cash drawer balance Ensure customers receive the correct food orders consistently Keep workstations and restaurant clean to enhance customer experience Maintain composure during busy periods Stand, move, and carry lightweight items Work in a fast-paced environment Minimum age requirement: 16 years old Famous Benefits: 401K Health Insurance Paid Vacation Flexible hours Competitive pay Meal discounts Enjoy a fun and friendly work environment
    $25k-31k yearly est. 10d ago
  • Bank Teller - Center Grove

    Stock Yards Bank & Trust 4.7company rating

    Teller job in Greenwood, IN

    As a Bank Teller aka Service Associate, your day will be filled with opportunities to complete face-to-face customer banking transactions, sell and cross-sell bank products and services, and provide exceptional customer service. Customer service and cash handling experience combined with math and balancing accuracy skills are important while Stock Yards Bank & Trust will provide a professional environment to continually improve the candidate's skills to further his/her career goals for advancement within the banking profession. Responsibilities Daily responsibilities include, but are not limited to, the following: Exemplify our 212 commitment to service Process deposits, withdrawals, cash checks and balance a cash drawer Cash checks following SYB check cashing policy Sell official checks Process and balance teller work through image capture Consultative Selling - Engaging customers and prospects to uncover needs and offer solutions Open new accounts and perform account maintenance Retain and expand customer relationships Process and close loan request (If loan trained) Assist customers with questions and/or concerns Participate in weekly team meetings Job Requirements The successful candidate will have the following qualifications: High School Diploma or GED equivalent PC proficiency Banking experience preferred Good communication skills - both written and verbal Professional appearance and demeanor Basic Word and Excel knowledge Benefits 401(k) with a company match of up to 6% ESOP employer match Medical insurance Dental insurance Vision insurance Cancer / Disease insurance Accident insurance Flexible Spending Accounts Health Savings Accounts Bank paid Life / AD& D insurance Voluntary Life / AD&D insurance Bank paid Short-Term and Long-Term Disability insurance Employee Stock Purchase Plan Employee Assistance Program Physical Requirements The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires sitting the majority of the time with some walking and standing. All work occurs indoors and within regular working hours. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to use hands and fingers, handle or feel, reach with hands and arms, and talk or hear. May stand for long periods on the teller line. The associate must occasionally lift and/or move up to 15 pounds.
    $27k-30k yearly est. 7d ago
  • Assistant Head Custodian Full-time (2nd Shift) - Ben Davis 9th Grade Center

    MSD Wayne Township 3.7company rating

    Teller job in Indianapolis, IN

    Full-time, year-round position with year-round pay and benefits 8-hour work day Ability to lift 50 - 75 pounds on a regular basis. may be filled at any time.
    $24k-28k yearly est. 60d+ ago
  • Universal Banker

    Northwest Bank 4.8company rating

    Teller job in Fishers, IN

    As a key member of the Financial Center team, the Universal Banker delivers exceptional service at every customer's touch point, including leading and coordinating lobby management. The role serves as a single point of contact for a wide range of banking needs, consisting of accurately and efficiently handling service transactions - such as deposits, payments, replacement cards, and disputes - while also driving sales by opening accounts, identifying customer needs, offering tailored solutions, and recommending appropriate banking products. Essential Functions • Proactively and professionally greet customers as they enter the Financial Center to determine the best way to manage and guide their experience. • Engage with customers following an established customer interaction model to build new customer relationships, retain and deepen existing customer relationships, and provide exceptional customer service standards. • Fulfill customer financial needs, both immediate and long term, by utilizing Financial Wellness conversations to understand needs and recommend appropriate solutions and/or refer to our team of experts when necessary. • Accurately and efficiently process transactions such as deposits, payments, checks for cashing and other transactions. • Recognize cross-sell opportunities, including deposit accounts as well as insurance, investment and lending products, referring to our team of experts when necessary. • Establish effective partnerships with Financial Advisors, LRMs, Mortgage and Business Bankers. • Engage in outbound calling and outreach activities to generate a consistent flow of qualified referrals to build a robust pipeline of sales opportunities. • Establish proficiency in the Bank's systems to effectively provide customers with the highest level of service standards. • Meet or exceed all financial objectives pertaining to individual and Financial Center team goals. • Demonstrate ownership to ensure all follow-up items are complete or delegated to the appropriate individual(s) to work harmoniously with multiple team members. • Create a warm, welcoming and friendly environment for customers and employees by fostering teamwork in the Financial Center to ensure an overall positive customer experience. • Deliver coaching and guidance to tellers on digital capabilities, transaction processing, and key priorities - emphasizing a streamlined sales and service experience, a digital-first approach, effective client problem resolution, and the strategic use of digital tools. • Ensure compliance with Northwest's policies and procedures, and Federal/State regulations. • Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency. • Ensure compliance with Northwest's policies and procedures, and Federal/State regulations • Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency • Work as part of a team • Work with on-site equipment QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education High School Diploma or equivalent preferred Work Experience Less than one year Banking and/or retail experience Or Less than one year Sales experience or Customer Service experience preferred General Employee Knowledge, Skills, and Abilities • Ability to establish effective working relationships among team members and participate in solving problems and making decisions • Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written • Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information • Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information • Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $30k-36k yearly est. Auto-Apply 13d ago
  • Travel Universal Banker

    Everwise Credit Union 4.0company rating

    Teller job in Indianapolis, IN

    Responsible for providing high quality service on a wide variety of general financial services. This role is also responsible for the sales and servicing of all credit union products and services, while focusing on building relationships and expanding EVERWISE CREDIT UNION's wallet share. Will float between designated service centers and provide support to multiple branch locations as needed. This role will support Everwise branches in the following markets: Meridian, Park 100, Shadeland, Pike Plaza, One North Capitol, and Zionsville. Primary Responsibilities and Duties: Maintains a high level of membership in accordance with the EVERWISE CREDIT UNION Service Expectations. This position will perform a broad variety of member service functions with accuracy and in a timely manner. These functions may include, but are not limited to, cash handling, financial transactions, account maintenance, opening new accounts, operating an ITM (Interactive Teller Machine) and supporting MCC (Member Contact Center) Responsible for maintaining a high level of confidentiality about member account information. Meets or exceed established referral and sales goals, by listening for clues in conversations, asking open-ended questions, assisting with product promotions, or referring the member to the appropriate partner to address their need. Assists in outbound call efforts by reviewing, updating and calling on prospect lists, following up with members and calling on call campaigns regularly. May assume additional retail functions including, but not limited to drawer audits, member account maintenance, and vault duties. Comply with the credit union Check Cashing, Cash Control and Transaction Approval Limits policies. For example, Reg CC, SAR, CTR, Check handling, Reg D, BSA etc. Volunteers for special projects within the scope of job responsibilities. Responsible for problem solving through research, using open-ended questions, and consistent follow up to ensure member satisfaction. Assumes additional duties and responsibilities as assigned by supervisor/manager and as necessary for the continued growth and advancement of the Credit Union. Knowledge/Skills: Excellent human relation skills needed to interact with the membership in a professional environment including listening skills, and verbal/written communication Ability to proactively solve problems by demonstrating concern and empathy while seeking a solution that is in the best interest of the member and EVERWISE CREDIT UNION. High level of EVERWISE CREDIT UNION product knowledge with a full understanding of needs-based selling. Proficient cash handling skills. Ability to work in a fast-paced diverse and universal environment. Practical application and general understanding of various computer applications Ability to lift to 15 pounds at times due to coin bags and boxes of rolled coin Minimum Requirements: High School Diploma, GED or equivalent certification. Six months of retail sales and/or cash handling experience or equivalent experience within a financial institution or related field preferred. Base pay: Starting at $19.25/hour + an additional $1.50/hour travel premium Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience Everwise is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $19.3 hourly Auto-Apply 60d+ ago
  • Universal Banker (Bank Teller)

    Centier Bank 4.0company rating

    Teller job in Greenwood, IN

    Minimum Hourly Rate: $19.00 Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company's achievement as well. A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results. What are our values? Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars? What about the perks? Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE. Supervisory Responsibilities: No Summary: As the front-line client ambassador for Centier, the Universal Banker (Bank Teller) is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding of the client's transaction requirements and be able to effectively communicate all available options to them. They are accountable for educating clients, retaining, and deepening existing bank client relationships, and recommending value-added bank products and services. This position participates in the daily operations of the branch, which could include, assisting clients with account openings, account management, and other financial service needs and maintenance. The position also provides timely and efficient completion of client transactions while maintaining accurate records and thorough handling of all monies assigned. This position proactively participates in the servant sales process of the branch as directed by management and helps to implement sales tactics to enrich lives as a financial guide for an even better tomorrow. Essential Duties and Responsibilities: Provide the highest levels of quality service to clients and perform client requested service in a friendly, positive, and professional manner. Establish rapport with clients, display a caring attitude, identify their needs, recommend and explain solutions, handle objections and ask for their business. Understand, promote, and advise on the bank's products, services and digital delivery channels. Perform the basic transactions of a paying and receiving teller such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits and obtaining further approval when necessary, issuing money orders, official checks, and redeeming savings bonds. Count drawer daily and ensure that cash is in balance. When not in balance, must make effort to identify error. Comply with BSA/AML/OFAC regulations and guidelines while identifying and reporting any type of suspicious activity or clients to management and/or the Security Department. Maintain a position of trust and responsibility by keeping all customer business confidential. Handle and resolve client problems and complaints in a quick and efficient manner. Assist in verifying currency shipments, drop-off and night-drop deposits, balancing the cash machines, branch ATM, and branch vault. Assist associates with balancing their drawers and locating errors. Perform client onboarding and outbound calling to follow-up on quality conversations and sales opportunities. Actively strive to achieve individual, branch, and organizational goals and communicate progress to manager. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. Represent Centier professionally with virtual and/or outside community involvement, external initiatives, and volunteerism. Log all hours in volunteer system. Engage in personal development activities such as online learning and internal/external training to assist in career growth. Identify and act on opportunities to refer clients to specialists in other lines of business. Perform PA's, aisle time, and other promotional activities (if applicable). Maintain a professional manner and appearance, as outlined in the Dress Code Policy, and a neat and orderly work area and branch, adhering to the Clean Desk Policy. Follow Centier's Mission, Essentials of Excellence and Values in all interactions. Other Duties and Responsibilities: The position responsibilities outlined above are not meant to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary. Mentor fellow associates on various tasks and assignments. Available to work evenings, some weekends and at other branches as needed. Skills and Experience: Working knowledge of PC software including MS Windows and Office, Outlook, Word, Excel, PowerPoint, Bookings, SharePoint, Social Media platforms, CSI NuPoint, IMM, Covalent, Power BI, Smartsheet, and all other bank approved software systems. Proofread and verify written materials. High attention to detail to ensure accuracy. Data entry and retrieval of information into a computer, sorting documents, and following logical instructions and systems. Make texture judgments in verifying the authenticity of currency. Ability to work well with others and in a team environment. Ability to work through client problems by listening to understand and thinking through all options. Recommend and implement solutions. Consultative skills to identify a client's financial needs and recommend solutions. Adopt new technology, system conversions and software rollouts to successful implementation. Ability to interact with business partners such as: Investment Services, Mortgage, and Business Banking sales professionals. Train new associates as a Branch Teller Mentor and successfully onboard them for Retail Banking Interview clients at the new accounts desk to accurately assess needs and manage the account opening process for personal and business products from start to finish. Qualifications: High School diploma or equivalent. Banking experience is a plus, but not required. Minimum of six months customer service/cash handling experience is desirable. What do I do now? Apply with us! Refer this opening to others! Disability Accommodation Statement Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at ************ or send us an email at *********************. Equal Opportunity Employer: Disability/Veteran Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. Member FDIC
    $19 hourly Auto-Apply 60d+ ago
  • Universal Banker Float

    The Farmers Bank 3.9company rating

    Teller job in Frankfort, IN

    Job DescriptionDescription: The Universal Banker role allows employees to fully execute on The Farmers Bank brand purpose: To Care, Educate & Serve to Inspire a better future for all. A Universal Banker can service a customer both at a teller window as well as at a customer service desk, depending on the needs of the customer in front of them. The primary role of a Universal Banker is to hold conversations with customers, understand their needs, and match financial solutions the bank offers to help the customer achieve Financial Well-Being, in a friendly, ethical, and efficient manner. Universal Bankers may process deposits and pay out funds in accordance with bank procedures; record all transactions accurately and balance each day's operations. Hours vary and include Saturdays. Requirements: Job Responsibilities 1. Customer Service and Sales. 2. Educate customers on solutions that meet their needs, including new accounts, services, and digital 3. Make complete recommendation to ensure Financial Well-Being of the customer (cross selling) 4. Engage customers by following up through onboarding or campaigns 5. Maintenance accounts by changing addresses and names; order checks and close accounts as needed. 6. Assist customers by answering financial questions, expose fraud, explain bank services and service charges 7. Open/Close Night Drop with dual control processes for various Night-Drop and mail. 8. Other Duties as Assigned. Competencies Required 1. Competency #1: Customer Relations · The degree which customer service and professional rapport is demonstrated in the day-to-day business environment. Such as being polite and attentive, or focused on the needs of the customer. 2. Competency #2: Attitude · The degree to which one is positive, constructive, and supportive toward customers, employees, and the company. The level of enthusiasm and commitment demonstrated in job performance. 3. Competency #3: Accountability · The degree which one is answerable and responsible for actions and performance either individually or on a team 4. Competency #4: Teamwork & Cooperation / Organization Relations · The degree to which the employee works with peers and other internal departments to create a collaborative, cooperative, and productive working environment. The level of response to customer requests, both internally and externally. Anticipation and control of obstacles. The level of demonstrated team, sensitivity, support, and respect. 5. Competency #5: Attention to Detail · The level at which tasks are performed carefully, accurately, and in accordance with specific instructions. Consistency of work quality and compliance with standards, requirements, and expectations. The tracking of numerical data and detailed organizational information, and the careful application of grammar, spelling, and punctuation rules. 6. Competency #6: Job Knowledge (Basic) · The level of knowledge, skills and education required to perform job duties, and their application to job functions. Commitment to expanding knowledge, skills, and/or education. 7. Competency #7: Productivity · The level of work output or efficiency as compared to a standard or compared to others. The ability to use time and resources well.
    $31k-35k yearly est. 9d ago
  • Universal Banker I

    Richmond Mutual Bancorporation, Inc.

    Teller job in Richmond, IN

    Universal Banker I will serve as the face of the Bank at our retail branches. Universal Banker I will maintain long-standing customer relationships and effectively generate new relationships within our community markets. In addition to handling day-to-day deposits and withdrawals, Universal Banker I will be responsible for opening new deposit account and establishing IRAs, as needed. In general, Universal Banker I will assist in leading the branch CSR team by taking on transactions that require elevation and by using their experience as a developmental tool. Essential Responsibilities * Provide excellent customer service * Open and maintain deposit accounts and IRAs * Process customer financial transactions * Address customer inquiries regarding all deposit products and account information * Maintain knowledge of new account policies and procedures * Verify cash shipments and accurately balance the vault * Maintain and accurately balance cash drawer * Promote and cross-sell Bank products and services * Achieve and maintain 80% of individual sales goal * Assist CSR I and CSR II with customer interactions and make decisions, as needed * Build and maintain a customer portfolio through the Sales Management CRM system * Maintain branch audit logs * Balance branch via TellerInsight * Balance and troubleshoot ATM * Participate in community involvement initiatives * Other administrative duties, as directed Competencies & Qualifications * High School diploma or equivalent required * 1-2 years Universal Banker experience, including new accounts, IRAs, and vault balancing preferred, but not required * Acute detail orientation with demonstrated record of accuracy * Previous cash handling * Ability to prioritize tasks quickly and appropriately * Strong interpersonal communication skills * Customer service orientation * Ability to proactively solicit new business * Strong working knowledge and ability with Microsoft Office and web-based programs * Float staff may be required to work at different Wayne County branches weekly, based on staffing needs
    $31k-41k yearly est. 60d+ ago
  • Universal Teller

    Elements Financial 3.7company rating

    Teller job in Indianapolis, IN

    We refer to our Universal Tellers as Universal Member Support Specialists (UMSS). This is an exciting opportunity to join our friendly branch sales team; but first, here is a little bit about Elements Financial: WE MAKE MONDAYS MORE ENJOYABLE. There are many ways to describe the Elements culture: fun, meaningful, supportive, and full of opportunities. See here for more information - ********************************************* Today we serve the employees of 150+ organizations around the U.S. We currently rank among the top 3% of credit unions nationally with 100,000+ members. We have the resources, staff, and expertise to support our members with unparalleled service and leading-edge technology. Now let's get into this exciting role! Elements Financial is a Best Place to Work because our employees are empowered to Be the Expert, Live the Purpose, and Grow the Business. Our Purpose is to Empower Members to Achieve Financial Success . The Universal Member Support Specialist is a resource and point-person for our valued members. They collaborate with both the sales team and the operations team to provide an excellent member experience. The UMSS provides trusted advice as they actively promote and sell our products and services. You will learn how to be the expert to best serve our members: Maintain in depth knowledge of all Elements Financial products and services. Process daily maintenance and service requests to support Financial Solutions Experts. Promote technology usage through all channels. This may include customer service emails and live chat. You will make a difference as you live out our purpose: Participate in table events and branch activities. Recognize and refer opportunities to business partners including Wealth Management and Mortgage leads. Achieve assigned monthly sales goals. Support branch staffing needs by working at other branch locations/departments as needed. You will help grow the business: Actively promote and sell all Elements products and services while providing exceptional service. Open new memberships and accounts and service existing members. Proactively complete outbound sales and service calls for member follow up and acquisition of new business. You will continue to grow professionally: Continue to develop knowledge of industry practices, products and professional growth. Participate in appropriate learning opportunities to maintain expertise. Minimum Requirements: High school diploma or equivalent. Ability to evaluate the financial situation of each member to enhance their financial position. Proven track record exceptional member service. Ability to handle multiple tasks simultaneously. Minimum 2 years financial institution or customer service experience. Demonstrate a proficient use of technology tools and possess knowledge of system navigation skills. Strong organizational skills and the ability to follow-up as necessary. Strong collaboration and communication skills. Ability to leverage skills, knowledge, and experience to invest in the community. Ability to foster an inclusive environment that promotes belonging. A focus on respect and excellent service to both external and internal (team) members. A proven track record of integrity with a demonstrated ability to build trust. Additional sales incentive compensation is earned in this role.
    $23k-28k yearly est. Auto-Apply 60d+ ago
  • Teller-Customer Service Representative

    Greenfield Banking Company 3.2company rating

    Teller job in Cumberland, IN

    The position of Teller is responsible for performing routine branch and customer services duties; accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. TELLER ESSENTIAL DUTIES Successful completion of internal Teller Training class as well as any and all other training requirements. Meets Quarterly Teller Expectations. Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form and issuing receipts. Cashes checks, savings withdrawals, makes cash advances and processes credit card payments; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; verifies availability of funds; makes decisions when questionable items are presented for cashing. Operates personal computer and transaction scanner to process account activity, determine balances, and resolve problems within given authority. Operates drive thru teller equipment & reports malfunctions of equipment as directed. Issues official checks & money orders within guidelines. Redeems U.S. Savings bonds within guidelines. Performs night depository duties; logs bags; processes deposits; makes change orders; issues receipts and returns bags to customers. Issues debit cards; assigns PINs; resets online banking passwords; processes credit card applications. Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated. Performs safe deposit duties by controlling access and assisting customers. Receives and processes stop payment and hold orders. Accepts loan and installment payments. Properly counts, verifies, and packages coin and currency; balances cash drawer daily and verifies cash being returned to the vault. Able to recognize and identify counterfeit cash, foreign currency; legal and illegal documents and follows guidelines in responding to such. Performs official notary duties upon completion of becoming a Notary Public for the State of Indiana. Provides effective customer service and assists in resolving problems within given authority. Records, files, scans documents, updates information, prepares wire transfers and sorts mail or reports as required. Answers telephones and directs callers to proper Bank personnel. May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.) Processes address changes, check and deposit slip orders, ATM deposits, incoming and outgoing wires, incoming and outgoing collections, change orders and deposit slip corrections. May assist in opening and closing the vault daily; assists in balancing vault currency and coin. Cross-train in Customer Service Representative duties & perform duties as needed. Types routine letters, reports and forms. Maintains files, copies, scans and faxes documents, and orders and distributes supplies. Able to work in both lobby and drive thru areas and well as filling in at other branches when necessary. CUSTOMER SERVICE REPRESENTATIVE DUTY SUMMARY The position of CSR Builds strong client relationships by identifying financial needs and delivering personalized solutions. Is responsible for opening and maintaining consumer and business accounts, processing service requests, and submitting credit applications. Provides exceptional customer service by anticipating needs and collaborating with internal partners in Home Lending, Merchant Services, Small Business, Commercial, and Trust. Effectively communicates with clients to recommend appropriate banking products and services, including digital solutions. Maintains deep knowledge of consumer and business offerings and proactively educates clients on emerging self-service technologies to support their financial goals. Thorough knowledge of bank services and products. Successful completion of internal Customer Service Representative Training class as well as any and all other training requirements. Assists consumer and business customers in their selection of various accounts, products, and financial services available from the Bank; ensures cross-sell opportunities are presented by applying professional sales techniques. Interviews customers to obtain information; establishes proper identification of new customers in accordance with CIP guidelines; determines need and extent of reference investigation. Discusses, prepares, and processes documents related to the Bank's electronic banking services. Makes decisions regarding the opening of new accounts and revisions to existing accounts; assigns account numbers; completes forms requiring customer signature(s); checks ChexSystems history; accepts initial deposits; prepares all documents and items pertaining to checking accounts, savings accounts certificates of deposit, IRAs, HSAs, and other products for processing. Operates personal computer to process account activity, determine balances, and resolve problems within given authority. May represent the Bank in various community, civic, and community reinvestment functions to further enhance the Bank's image and develop additional business. Provides effective customer service by answering customer questions; investigates and corrects errors; and resolves problems or other issues. Issues official checks & money orders within guidelines. Performs safe deposit duties by opening accounts, controlling access, assisting customers, and processing affiliated reports. Receives and processes stop payment and hold orders. Presents funds received from customer to teller for initial deposits; determines funds availability and obtains receipt for customer. Processes ChexSystems reports, wire transfers, credit card orders, debit card disputes address changes, check and deposit slip orders, and endorsement stamp orders. Performs official notary duties upon completion of becoming a Notary Public for the State of Indiana. Records, files, scans documents, updates information and sorts mail or reports as required. Gathers data and process various reports and callbacks. Answers telephones and directs callers to proper Bank personnel. Processes credit and debit card applications, card ordering/issuing and file maintenance. Processes statements, renewal notices and interest payments for IRA and certificates of deposit accounts. May assist in opening and closing the vault daily; assists in balancing vault currency and coin. Cross-trains less experienced branch personnel. Cross-train in Teller duties & perform duties as needed. Types routine letters, reports, and forms. Maintains files, copies and faxes documents, and orders and distributes supplies. MINIMUM REQUIREMENTS FOR TELLER/CUSTOMER SERVICE REPRESENTATIVE POSITION These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. High school diploma or general education degree (GED); or related experience and/or training; or the equivalent combination of education and experience. Work related experience should consist of a financial institution operations, sales or customer service background. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Intermediate experience, knowledge and training in branch operation activities, terminology and products and services relating to retail and commercial account customers. Basic knowledge of related state and federal banking compliance regulations, and other Bank operational policies. Intermediate skills in computer terminal and personal computer operation; host computer system; and word processing, spreadsheet and account opening software programs. Intermediate typing skills to meet production needs of the position. Basic knowledge of general office practices. Basic math skills; calculate interest and balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; count currency, coin and negotiable instruments in a timely manner. Effective verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees. Ability to deal with difficult problems involving multiple facets and variables in non-standardized situations. Effective organizational and time management skills. Ability to work with general supervision while performing duties. Current driver's license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities. Please note that this job description is not inclusive of all activities, duties or responsibilities that are required of this position. Duties, responsibilities and activities are subject to change at any time with or without notice.
    $25k-30k yearly est. 9d ago
  • Bank Teller - Center Grove, Emerson Pointe, Plainfield

    Stock Yards Bank & Trust 4.7company rating

    Teller job in Plainfield, IN

    As a Bank Teller aka Service Associate, your day will be filled with opportunities to complete face-to-face customer banking transactions, sell and cross-sell bank products and services, and provide exceptional customer service. Customer service and cash handling experience combined with math and balancing accuracy skills are important while Stock Yards Bank & Trust will provide a professional environment to continually improve the candidate's skills to further his/her career goals for advancement within the banking profession. Responsibilities Daily responsibilities include, but are not limited to, the following: Exemplify our 212 commitment to service Process deposits, withdrawals, cash checks and balance a cash drawer Cash checks following SYB check cashing policy Sell official checks Process and balance teller work through image capture Consultative Selling - Engaging customers and prospects to uncover needs and offer solutions Open new accounts and perform account maintenance Retain and expand customer relationships Process and close loan request (If loan trained) Assist customers with questions and/or concerns Participate in weekly team meetings Job Requirements The successful candidate will have the following qualifications: High School Diploma or GED equivalent PC proficiency Banking experience preferred Good communication skills - both written and verbal Professional appearance and demeanor Basic Word and Excel knowledge Benefits 401(k) with a company match of up to 6% ESOP employer match Medical insurance Dental insurance Vision insurance Cancer / Disease insurance Accident insurance Flexible Spending Accounts Health Savings Accounts Bank paid Life / AD& D insurance Voluntary Life / AD&D insurance Bank paid Short-Term and Long-Term Disability insurance Employee Stock Purchase Plan Employee Assistance Program Physical Requirements The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires sitting the majority of the time with some walking and standing. All work occurs indoors and within regular working hours. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to use hands and fingers, handle or feel, reach with hands and arms, and talk or hear. May stand for long periods on the teller line. The associate must occasionally lift and/or move up to 15 pounds.
    $27k-30k yearly est. 7d ago
  • Universal Banker

    Northwest Bancorp, Inc. 4.8company rating

    Teller job in Fishers, IN

    As a key member of the Financial Center team, the Universal Banker delivers exceptional service at every customer's touch point, including leading and coordinating lobby management. The role serves as a single point of contact for a wide range of banking needs, consisting of accurately and efficiently handling service transactions - such as deposits, payments, replacement cards, and disputes - while also driving sales by opening accounts, identifying customer needs, offering tailored solutions, and recommending appropriate banking products. Essential Functions * Proactively and professionally greet customers as they enter the Financial Center to determine the best way to manage and guide their experience. * Engage with customers following an established customer interaction model to build new customer relationships, retain and deepen existing customer relationships, and provide exceptional customer service standards. * Fulfill customer financial needs, both immediate and long term, by utilizing Financial Wellness conversations to understand needs and recommend appropriate solutions and/or refer to our team of experts when necessary. * Accurately and efficiently process transactions such as deposits, payments, checks for cashing and other transactions. * Recognize cross-sell opportunities, including deposit accounts as well as insurance, investment and lending products, referring to our team of experts when necessary. * Establish effective partnerships with Financial Advisors, LRMs, Mortgage and Business Bankers. * Engage in outbound calling and outreach activities to generate a consistent flow of qualified referrals to build a robust pipeline of sales opportunities. * Establish proficiency in the Bank's systems to effectively provide customers with the highest level of service standards. * Meet or exceed all financial objectives pertaining to individual and Financial Center team goals. * Demonstrate ownership to ensure all follow-up items are complete or delegated to the appropriate individual(s) to work harmoniously with multiple team members. * Create a warm, welcoming and friendly environment for customers and employees by fostering teamwork in the Financial Center to ensure an overall positive customer experience. * Deliver coaching and guidance to tellers on digital capabilities, transaction processing, and key priorities - emphasizing a streamlined sales and service experience, a digital-first approach, effective client problem resolution, and the strategic use of digital tools. * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations. * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency. * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education High School Diploma or equivalent preferred Work Experience Less than one year Banking and/or retail experience Or Less than one year Sales experience or Customer Service experience preferred General Employee Knowledge, Skills, and Abilities * Ability to establish effective working relationships among team members and participate in solving problems and making decisions * Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written * Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information * Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information * Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $30k-36k yearly est. Auto-Apply 13d ago
  • Universal Banker

    Everwise Credit Union 4.0company rating

    Teller job in Indianapolis, IN

    Responsible for providing high quality service on a wide variety of general financial services. This role is also responsible for the sales and servicing of all credit union products and services, while focusing on building relationships and expanding EVERWISE CREDIT UNION's wallet share. Primary Responsibilities and Duties: Maintains a high level of member service in accordance with the EVERWISE CREDIT UNION Service Expectations. This position will perform a broad variety of member service functions with accuracy and in a timely manner. These functions may include, but are not limited to, cash handling, financial transactions, account maintenance, opening new accounts, operating an ITM (Interactive Teller Machine) and supporting MCC (Member Contact Center) Responsible for maintaining a high level of confidentiality about member account information. Meets or exceed established referral and sales goals, by listening for clues in conversations, asking open-ended questions, assisting with product promotions, or referring the member to the appropriate partner to address their need. Assists in outbound call efforts by reviewing, updating and calling on prospect lists, following up with members and calling on call campaigns regularly. May assume additional retail functions including, but not limited to drawer audits, member account maintenance, and vault duties. Comply with the credit union Check Cashing, Cash Control and Transaction Approval Limits policies. For example, Reg CC, SAR, CTR, Check handling, Reg D, BSA etc. Volunteers for special projects within the scope of job responsibilities. Responsible for problem solving through research, using open-ended questions, and consistent follow up to ensure member satisfaction. Assumes additional duties and responsibilities as assigned by supervisor/manager and as necessary for the continued growth and advancement of the Credit Union. Knowledge/Skills: Excellent human relation skills needed to interact with the membership in a professional environment including listening skills, and verbal/written communication Ability to proactively problem solve by demonstrating concern and empathy while seeking a solution that is in the best interest of the member and EVERWISE CREDIT UNION. High level of EVERWISE CREDIT UNION product knowledge with a full understanding of needs-based selling. Proficient cash handling skills. Ability to work in a fast-paced diverse and universal environment. Practical application and general understanding of various computer applications Ability to lift to 15 pounds at times due to coin bags and boxes of rolled coin. Minimum Requirements: High School Diploma, GED or equivalent certification. Six months of retail sales and/or cash handling experience or equivalent experience within a financial institution or related field preferred Base pay: Starting at $19.25/hour. Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience. Everwise is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $19.3 hourly Auto-Apply 15d ago
  • Universal Banker

    Centier Bank 4.0company rating

    Teller job in Indianapolis, IN

    Starting Pay Rate is Based on Experience - Minimum Hourly Rate: $19.00 Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company's achievement as well. A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results. What are our values? Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars? What about the perks? Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE. This opening is at our Indianapolis Downtown location. Branch hours are M-F (9-5). Supervisory Responsibilities: No Summary: As the front-line client ambassador for Centier, the Universal Banker (Bank Teller) is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding of the client's transaction requirements and be able to effectively communicate all available options to them. They are accountable for educating clients, retaining, and deepening existing bank client relationships, and recommending value-added bank products and services. This position participates in the daily operations of the branch, which could include, assisting clients with account openings, account management, and other financial service needs and maintenance. The position also provides timely and efficient completion of client transactions while maintaining accurate records and thorough handling of all monies assigned. This position proactively participates in the servant sales process of the branch as directed by management and helps to implement sales tactics to enrich lives as a financial guide for an even better tomorrow. Essential Duties and Responsibilities: Provide the highest levels of quality service to clients and perform client requested service in a friendly, positive, and professional manner. Establish rapport with clients, display a caring attitude, identify their needs, recommend and explain solutions, handle objections and ask for their business. Understand, promote, and advise on the bank's products, services and digital delivery channels. Perform the basic transactions of a paying and receiving teller such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits and obtaining further approval when necessary, issuing money orders, official checks, and redeeming savings bonds. Count drawer daily and ensure that cash is in balance. When not in balance, must make effort to identify error. Comply with BSA/AML/OFAC regulations and guidelines while identifying and reporting any type of suspicious activity or clients to management and/or the Security Department. Maintain a position of trust and responsibility by keeping all customer business confidential. Handle and resolve client problems and complaints in a quick and efficient manner. Assist in verifying currency shipments, drop-off and night-drop deposits, balancing the cash machines, branch ATM, and branch vault. Assist associates with balancing their drawers and locating errors. Perform client onboarding and outbound calling to follow-up on quality conversations and sales opportunities. Actively strive to achieve individual, branch, and organizational goals and communicate progress to manager. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. Represent Centier professionally with virtual and/or outside community involvement, external initiatives, and volunteerism. Log all hours in volunteer system. Engage in personal development activities such as online learning and internal/external training to assist in career growth. Identify and act on opportunities to refer clients to specialists in other lines of business. Perform PA's, aisle time, and other promotional activities (if applicable). Maintain a professional manner and appearance, as outlined in the Dress Code Policy, and a neat and orderly work area and branch, adhering to the Clean Desk Policy. Follow Centier's Mission, Essentials of Excellence and Values in all interactions. Other Duties and Responsibilities: The position responsibilities outlined above are not meant to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary. Mentor fellow associates on various tasks and assignments. Available to work evenings, some weekends and at other branches as needed. Skills and Experience: Working knowledge of PC software including MS Windows and Office, Outlook, Word, Excel, PowerPoint, Bookings, SharePoint, Social Media platforms, CSI NuPoint, IMM, Covalent, Power BI, Smartsheet, and all other bank approved software systems. Proofread and verify written materials. High attention to detail to ensure accuracy. Data entry and retrieval of information into a computer, sorting documents, and following logical instructions and systems. Make texture judgments in verifying the authenticity of currency. Ability to work well with others and in a team environment. Ability to work through client problems by listening to understand and thinking through all options. Recommend and implement solutions. Consultative skills to identify a client's financial needs and recommend solutions. Adopt new technology, system conversions and software rollouts to successful implementation. Ability to interact with business partners such as: Investment Services, Mortgage, and Business Banking sales professionals. Train new associates as a Branch Teller Mentor and successfully onboard them for Retail Banking Interview clients at the new accounts desk to accurately assess needs and manage the account opening process for personal and business products from start to finish. Qualifications: High School diploma or equivalent. Banking experience is a plus, but not required. Minimum of six months customer service/cash handling experience is desirable. What do I do now? Apply with us! Refer this opening to others! Disability Accommodation Statement Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at ************ or send us an email at *********************. Equal Opportunity Employer: Disability/Veteran Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. Member FDIC
    $19 hourly Auto-Apply 60d ago
  • Universal Banker Float

    The Farmers Bank 3.9company rating

    Teller job in Frankfort, IN

    The Universal Banker role allows employees to fully execute on The Farmers Bank brand purpose: To Care, Educate & Serve to Inspire a better future for all. A Universal Banker can service a customer both at a teller window as well as at a customer service desk, depending on the needs of the customer in front of them. The primary role of a Universal Banker is to hold conversations with customers, understand their needs, and match financial solutions the bank offers to help the customer achieve Financial Well-Being, in a friendly, ethical, and efficient manner. Universal Bankers may process deposits and pay out funds in accordance with bank procedures; record all transactions accurately and balance each day's operations. Hours vary and include Saturdays. Requirements Job Responsibilities 1. Customer Service and Sales. 2. Educate customers on solutions that meet their needs, including new accounts, services, and digital 3. Make complete recommendation to ensure Financial Well-Being of the customer (cross selling) 4. Engage customers by following up through onboarding or campaigns 5. Maintenance accounts by changing addresses and names; order checks and close accounts as needed. 6. Assist customers by answering financial questions, expose fraud, explain bank services and service charges 7. Open/Close Night Drop with dual control processes for various Night-Drop and mail. 8. Other Duties as Assigned. Competencies Required 1. Competency #1: Customer Relations · The degree which customer service and professional rapport is demonstrated in the day-to-day business environment. Such as being polite and attentive, or focused on the needs of the customer. 2. Competency #2: Attitude · The degree to which one is positive, constructive, and supportive toward customers, employees, and the company. The level of enthusiasm and commitment demonstrated in job performance. 3. Competency #3: Accountability · The degree which one is answerable and responsible for actions and performance either individually or on a team 4. Competency #4: Teamwork & Cooperation / Organization Relations · The degree to which the employee works with peers and other internal departments to create a collaborative, cooperative, and productive working environment. The level of response to customer requests, both internally and externally. Anticipation and control of obstacles. The level of demonstrated team, sensitivity, support, and respect. 5. Competency #5: Attention to Detail · The level at which tasks are performed carefully, accurately, and in accordance with specific instructions. Consistency of work quality and compliance with standards, requirements, and expectations. The tracking of numerical data and detailed organizational information, and the careful application of grammar, spelling, and punctuation rules. 6. Competency #6: Job Knowledge (Basic) · The level of knowledge, skills and education required to perform job duties, and their application to job functions. Commitment to expanding knowledge, skills, and/or education. 7. Competency #7: Productivity · The level of work output or efficiency as compared to a standard or compared to others. The ability to use time and resources well.
    $31k-35k yearly est. 10d ago
  • Bank Teller - Zionsville

    Stock Yards Bank & Trust 4.7company rating

    Teller job in Zionsville, IN

    As a Bank Teller aka Service Associate, your day will be filled with opportunities to complete face-to-face customer banking transactions, sell and cross-sell bank products and services, and provide exceptional customer service. Customer service and cash handling experience combined with math and balancing accuracy skills are important while Stock Yards Bank & Trust will provide a professional environment to continually improve the candidate's skills to further his/her career goals for advancement within the banking profession. Responsibilities Daily responsibilities include, but are not limited to, the following: Exemplify our 212 commitment to service Process deposits, withdrawals, cash checks and balance a cash drawer Cash checks following SYB check cashing policy Sell official checks Process and balance teller work through image capture Consultative Selling - Engaging customers and prospects to uncover needs and offer solutions Open new accounts and perform account maintenance Retain and expand customer relationships Process and close loan request (If loan trained) Assist customers with questions and/or concerns Participate in weekly team meetings Job Requirements The successful candidate will have the following qualifications: High School Diploma or GED equivalent PC proficiency Banking experience preferred Good communication skills - both written and verbal Professional appearance and demeanor Basic Word and Excel knowledge Benefits 401(k) with a company match of up to 6% ESOP employer match Medical insurance Dental insurance Vision insurance Cancer / Disease insurance Accident insurance Flexible Spending Accounts Health Savings Accounts Bank paid Life / AD& D insurance Voluntary Life / AD&D insurance Bank paid Short-Term and Long-Term Disability insurance Employee Stock Purchase Plan Employee Assistance Program Physical Requirements The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires sitting the majority of the time with some walking and standing. All work occurs indoors and within regular working hours. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to use hands and fingers, handle or feel, reach with hands and arms, and talk or hear. May stand for long periods on the teller line. The associate must occasionally lift and/or move up to 15 pounds.
    $27k-30k yearly est. 7d ago

Learn more about teller jobs

How much does a teller earn in Anderson, IN?

The average teller in Anderson, IN earns between $23,000 and $34,000 annually. This compares to the national average teller range of $26,000 to $39,000.

Average teller salary in Anderson, IN

$28,000
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