Teller
Teller job in Houston, TX
It's about being kind because kindness is the best currency.
Do you love bringing a smile to someone's face? Do you enjoy helping others whatever way you can? Are you described as someone who is approachable, respectful, and enthusiastic when solving problems?
At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services.
Who you are:
As a Teller,
you
are our director of first impressions. You are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our tellers believe in trust, integrity, and building relationships with our customers, who span generations. They are empathetic problem-solvers that have a genuine care for people and consistently deliver
our
kind of banking experience-the kind that makes people
want
to stop by the bank and say hello.
What you'll do:
Provide exceptional customer service and teller services that consistently meet consumer banking performance standards
Perform daily credit and debit transactions in compliance with established bank policies and procedures
Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions
Fill change order requests, wire transfers, and bankcard advances and exchange negotiable instruments
Manage risk while actively practicing loss prevention
Utilize critical-thinking skills and have a thirst for knowledge, accuracy, and efficiency
Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes
What you'll need:
Required Availability: Monday-Friday, 10:30am-5:00pm with Rotating Saturdays, 8:30am-1:15pm
Additional Preferred Skills:
Excellent written and verbal communication skills
Next-level customer service skills
Proficiency in Microsoft applications
Cash-handling experience
Frost Benefits:
At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:
Medical, dental, vision, long-term disability, and life insurance
401(k) matching
Generous holiday and paid time off schedule
Tuition reimbursement
Extensive health and wellness programs, including our Employee Assistance Program
Referral bonus program + more!
Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.
Auto-ApplyFloating Teller/Customer Service Representative (The Woodlands)
Teller job in The Woodlands, TX
Benefit highlights: 11 Paid Holidays, 15+ days of PTO, 401k Matching, Health Benefits, and more!
Under direct supervision, the Floating Teller/Customer Service Representative for PlainsCapital Bank processes a variety of financial transactions including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders for the various branches in our Houston Market. Will also assist customers with opening accounts, processing check orders, issuing debit cards, general maintenance on existing accounts, and other account related duties as needed.
High School diploma or general education degree (GED), or equivalent required.
Minimum one year retail customer service or banking experience required.
Excellent customer service skills.
Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division with basic calculator skills.
Excellent verbal, written and interpersonal communication skills.
Excellent time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.
Excellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systems.
Must be self-motivated with strong initiative, high level of accountability, and attention to detail.
The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.
Provides excellent customer service which includes prompt acknowledgment of the customer, maintaining a friendly and courteous disposition and a professional image, and accurately processing customer transactions.
Processes a variety of transactions, including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders.
Responds to routine inquiries regarding bank products and services for both customers and employees. These inquiries are made in person, via the telephone or by mail.
Offers notary service.
Performs branch opening and closing duties as scheduled and in line with security and dual control requirements.
Maintains and balances daily cash drawer, other receipts daily, ATM (Automatic Teller Machine) when required, and assists in vault, TCD, and/or TCR balancing.
Processes mail, night-drop, and ATM deposits. Scans and uploads documents to be forwarded or uploaded to the appropriate file or department.
Wraps and bags coin, verifies currency, mixes new currency and turns-in mutilated currency.
Open new accounts and cross sells bank products and services. Explains various account/product options and consults with customer to assess their needs; guides customer on product selection or refers customer to the appropriate business line.
Inputs customer information and prepares required documentation to open new accounts. Reviews and explains required account documentation and obtains appropriate signatures.
Performs general maintenance on customer accounts and provides customer service, including processing address changes, placing stop payments on checks, processing requests for e-statements, and closing accounts in accordance to account/product closing procedures.
Performs miscellaneous duties such as filing, answering phones, maintaining supplies, etc.
Other duties as required.
Auto-ApplyTeller - (Part Time) Atascocita
Teller job in Humble, TX
7720 FM 1960 Rd E, Humble, TX 77346
Role:
Deliver superior service to the members at all times. Present a positive, efficient and professional front line atmosphere. Leave the member with the feeling they are our number one priority. Treat all internal and external members with respect and courtesy.
Essential Functions & Responsibilities:
Efficiently and accurately handle all member transactions in person or by mail or phone including, but not limited to, deposits, withdrawals, transfers, cash advances, and exchanges of currency. Issue credit union and cashier checks, gift checks/cards, reloadable cards, etc. Responsible for balancing daily work, cash drawer, and negotiables. Also, may assist with balancing branch negotiables including but not limited to official checks, etc.
Perform member account maintenance functions including personal and account data changes and account openings.
Promptly answer telephone inquiries and forward calls to appropriate personnel and take accurate messages when necessary and follow up that call was returned.
Knowledgeable on the features and benefits of all Credit Union products and services and determine member needs and recommend products/services based on those needs.
Promote teamwork by assisting others with work when needed or when own work is completed.
Perform other job duties as assigned.
Performance Measurements:
1. Knowledgeable on the features and benefits of all Credit Union products and services and determine member needs and recommend products/services based on those needs.
2. Tracks progress on individual production and account cross-selling goals.
3. Research and follow-up of member inquiries regarding credit union accounts and services in a timely manner whether in person or by mail or phone.
4. Must be available to travel to any branch location for back-up as requested by management, as well as work on Saturdays when needed.
Knowledge and Skills:
Experience: Up to six months of experience in the banking industry and/or cash handling experience.
Education: A high school education or GED. Must be knowledgeable of Bank Secrecy Act and Anti-Money Laundering regulations and requirements.
Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
Other Skills: Customer service skills, detail-oriented and multi-tasker.
Physical Requirements: While performing the duties of the job, the employee is regularly required to :
- Position self to move about the work area.
- Reach, grab, sort.
-Communicate in person and via telephone with others.
- Identify and recognize small font communication.
-Ability to transport a minimum of 10 pounds.
Part-Time Teller I
Teller job in Houston, TX
Part-time Description
Role
Responsible for accurately processing financial transactions and being an effective source of information for our members: in lobby, drive-thru window or by telephone. Provides friendly, professional, confidential and effective assistance to members and company associates assuring a positive experience and minimizing wait time.
Major Duties and Responsibilities
60% Perform teller transactions accurately and efficiently. Receives and/or disburses funds, posts financial transactions and loan
payments as requested. Verbally confirm all intended transactions with member to ensure accuracy. Process payments and deposits
received by US mail. Disburse Money Orders, Cashier's Checks, and Credit Union Checks according to written procedures.
Appropriately follow all HPCU policies and procedures.
10% Create and maintain a clean, neat, and pleasant working environment by maintaining a professional look (i.e. Dress code, posture,
attitude, etc.), positive outlook and friendly behavior towards members and co-workers.
10% Maintain up-to-date knowledge of teller policies, procedures, functions, and responsibilities and be able to refer to online procedures
and relevant regulations.
10% Research, troubleshoot and resolve member and internal inquiries regarding policies, practices and products.
10% Balance Cash Drawer daily. Notify supervisor immediately of any outages or transaction errors. Appropriately follow all HPCU cash
balancing guidelines.
Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Requirements
Knowledge and Skills
EXPERIENCE
Cash handling and customer service experience is strongly preferred.
EDUCATION/CERTIFICATIONS/LICENSES
A high school degree or GED is required.
INTERPERSONAL SKILLS
Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions.
ADA Requirements
PHYSICAL REQUIREMENTS
Perform primarily sedentary work with limited physical exertion and regularly lifting cash box of up to 15 lbs. and coin bags up to 50 lbs on occasion. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to stand for long periods of time. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.
WORKING CONDITIONS
Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.
MENTAL AND/OR EMOTIONAL REQUIREMENTS
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to use basic math skills and spell accurately up to a high school graduate level. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.
Salary Description $15.76hr-$19.71hr
Teller
Teller job in Webster, TX
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The Teller is responsible for performing member banking transactions, providing education on banking services available, and communicating banking products to members. This includes completing deposits, withdrawals, and other financial interactions while providing excellent member service to all members. The role may provide support and coverage to other branches and perform related teller duties as assigned.
Principle Duties and Responsibilities
Willingness and ability to exhibit Wellby Core Values every day.
Works purposefully and is driven to provide the best team and member experience.
Establishes and maintains positive relationships by creating exceptional experiences and making the members feel valued.
Engage members as they enter the branch by welcoming and making them feel appreciated, including managing lobby traffic, checking members into the waiting queue, and scheduling/canceling appointments.
Identify changes in members' financial situation and banking needs and recommend relevant solutions to enhance the member's financial goals.
Recommends and assists members with convenient technology solutions including but not limited to Online Banking, mobile applications, etc.
Provides timely responses to members and other team member requests.
Cash checks and disburses funds after verifying signatures and sufficiency of the fund to support withdraws.
Accepts deposits, confirming the accuracy of transactions.
Prepares, verifies, and issues cashiers' checks, bank, and personal money orders, etc.
Enters transactions in the bank's recordkeeping system, recording all transactions and producing member receipts.
Evaluates checks to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents.
Balances all monies in cash drawers at the end of shifts.
Accepts and counts inventories of cash, drafts, and travelers' checks each day.
Accountable for the vault, dual-control access at the branch location.
Maintains a work area that ensures the safety of all negotiables and confidential records.
Prepares monies for deposit or shipment to branch banks or the Federal Reserve Bank.
Orders a cash supply to meet daily needs.
Adheres to all security policies for the branch, including the opening and closing procedures of the branch.
Implements processes as required by the Bank Secrecy Act and Wellby policies and procedures, including but not limited to completing and submitting Currency Transaction Reports, being knowledgeable of signs of unusual financial activities, and reporting signs of unusual activity and/or completing reporting for Suspicious Activity Report as appropriate per procedure.
Completes all mandatory compliance testing by deadlines. Implements processes as required by the Bank Secrecy Act and Wellby policies and procedures.
Performs other related duties as assigned.
Knowledge, Skills, and Abilities (KSA)
Knowledge of Wellby's organizational functions and general operating policies and procedures.
Knowledge of basic math skills.
Knowledge of bank security measures.
Knowledge and ability to utilize processes, tools, and techniques to detect, address, and prevent fraud.
Knowledge of business English, spelling, and punctuation.
Knowledge of retail product philosophy, banking industry best practices, and regulations
Knowledge of personal computer, utilizing Microsoft Office Suite.
Skilled in high-level member service practices.
Skilled in operating computer equipment and general office machines such as personal computers, copiers, Microsoft Teams, Zoom Video Communications, and adding devices.
Ability to recognize questionable and fraudulent transactions.
Ability to learn new software.
Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
Ability to be trustworthy and act with integrity.
Ability to work in a fast-paced team environment.
Ability to communicate clearly and concisely, orally and in writing.
Ability to coordinate several concurrent activities simultaneously.
Supervisory Responsibilities
Team member does not have supervisory responsibilities.
Complexity & Scope of Work
The team member performs a variety of related tasks, which are mostly routine.
Non-routine situations or conflicts are usually referred to the supervisor for resolution.
Instructions to the team member may be general or specific in nature.
Courses of action are determined by established procedures and/or the Branch Manager.
The team member's work is reviewed periodically for accuracy, completion, and compliance with the policies and procedures.
Tasks may occasionally have to be coordinated, integrated, and/or prioritized.
Physical Demands & Work Environment
The physical demands and work environment characteristics described here represent those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may enable individuals with disabilities to perform essential functions.
To perform this job successfully, the team member is frequently required to remain in a stationary position 50% of the time, in addition to standing for long periods. Daily movements include sitting, standing, reaching, and grasping; operating computers and other office equipment; moving about the branch; and attending possible onsite and offsite meetings. The team member must be able to exchange information, in person, in writing, and via telephone. Some degree of stress results from contact with members, management, and other team members.
The ability to observe details at close range (within a few feet of the observer).
Must be able to occasionally lift items weighing up to 25 pounds across the branch and load them onto shelves for various needs.
The noise level in the work environment is usually moderate.
Work involves the typical risks and discomforts associated with an office environment but is usually in an adequately cooled, heated, lighted, and ventilated area.
Work Hours
To meet the department's needs, overtime work is sometimes necessary, and team members may be required to work overtime hours as assigned.
Shifts may be staggered (between 7:30 a.m. and 6:30 p.m. CST) and will include weekends.
Minimum Qualifications
High school diploma or equivalent required.
Previous cash handling experience required.
Minimum one (1) year experience in member service, financial services, or similar retail experience preferred.
Previous experience working directly with the public.
Flexibility to support other branches based on business needs.
For All Candidates
This is a Full-Time, Hourly (non-exempt) role.
Wellby is an equal opportunity and affirmative action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, veteran status or any other legally protected characteristic. If you'd like more information about your EEO rights as an applicant under the law, please contact Human Resources.
Wellby provides equal opportunity to qualified individuals with disabilities and disabled veterans. If you need a reasonable accommodation, please email *************************** or call ************ for assistance.
Disclaimer
The statements herein are intended to describe the general nature and level of work being performed by team members and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish an employment contract and are subject to change at the discretion of the organization.
Auto-ApplyTeller- Part-Time
Teller job in Webster, TX
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The Teller is responsible for performing member banking transactions, providing education on banking services available, and communicating banking products to members. This includes completing deposits, withdrawals, and other financial interactions while providing excellent member service to all members. The role may provide support and coverage to other branches and perform related teller duties as assigned.
Principle Duties and Responsibilities
Willingness and ability to exhibit Wellby Core Values every day.
Works purposefully and is driven to provide the best team and member experience.
Establishes and maintains positive relationships by creating exceptional experiences and making the members feel valued.
Engage members as they enter the branch by welcoming and making them feel appreciated, including managing lobby traffic, checking members into the waiting queue, and scheduling/canceling appointments.
Identify changes in members' financial situation and banking needs and recommend relevant solutions to enhance the member's financial goals.
Recommends and assists members with convenient technology solutions including but not limited to Online Banking, mobile applications, etc.
Provides timely responses to members and other team member requests.
Cash checks and disburses funds after verifying signatures and sufficiency of the fund to support withdraws.
Accepts deposits, confirming the accuracy of transactions.
Prepares, verifies, and issues cashiers' checks, bank, and personal money orders, etc.
Enters transactions in the bank's recordkeeping system, recording all transactions and producing member receipts.
Evaluates checks to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents.
Balances all monies in cash drawers at the end of shifts.
Accepts and counts inventories of cash, drafts, and travelers' checks each day.
Accountable for the vault, dual-control access at the branch location.
Maintains a work area that ensures the safety of all negotiables and confidential records.
Prepares monies for deposit or shipment to branch banks or the Federal Reserve Bank.
Orders a cash supply to meet daily needs.
Adheres to all security policies for the branch, including the opening and closing procedures of the branch.
Implements processes as required by the Bank Secrecy Act and Wellby policies and procedures, including but not limited to completing and submitting Currency Transaction Reports, being knowledgeable of signs of unusual financial activities, and reporting signs of unusual activity and/or completing reporting for Suspicious Activity Report as appropriate per procedure.
Completes all mandatory compliance testing by deadlines. Implements processes as required by the Bank Secrecy Act and Wellby policies and procedures.
Performs other related duties as assigned.
Knowledge, Skills, and Abilities (KSA)
Knowledge of Wellby's organizational functions and general operating policies and procedures.
Knowledge of basic math skills.
Knowledge of bank security measures.
Knowledge and ability to utilize processes, tools, and techniques to detect, address, and prevent fraud.
Knowledge of business English, spelling, and punctuation.
Knowledge of retail product philosophy, banking industry best practices, and regulations
Knowledge of personal computer, utilizing Microsoft Office Suite.
Skilled in high-level member service practices.
Skilled in operating computer equipment and general office machines such as personal computers, copiers, Microsoft Teams, Zoom Video Communications, and adding devices.
Ability to recognize questionable and fraudulent transactions.
Ability to learn new software.
Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
Ability to be trustworthy and act with integrity.
Ability to work in a fast-paced team environment.
Ability to communicate clearly and concisely, orally and in writing.
Ability to coordinate several concurrent activities simultaneously.
Supervisory Responsibilities
Team member does not have supervisory responsibilities.
Complexity & Scope of Work
The team member performs a variety of related tasks, which are mostly routine.
Non-routine situations or conflicts are usually referred to the supervisor for resolution.
Instructions to the team member may be general or specific in nature.
Courses of action are determined by established procedures and/or the Branch Manager.
The team member's work is reviewed periodically for accuracy, completion, and compliance with the policies and procedures.
Tasks may occasionally have to be coordinated, integrated, and/or prioritized.
Physical Demands & Work Environment
The physical demands and work environment characteristics described here represent those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may enable individuals with disabilities to perform essential functions.
To perform this job successfully, the team member is frequently required to remain in a stationary position 50% of the time, in addition to standing for long periods. Daily movements include sitting, standing, reaching, and grasping; operating computers and other office equipment; moving about the branch; and attending possible onsite and offsite meetings. The team member must be able to exchange information, in person, in writing, and via telephone. Some degree of stress results from contact with members, management, and other team members.
The ability to observe details at close range (within a few feet of the observer).
Must be able to occasionally lift items weighing up to 25 pounds across the branch and load them onto shelves for various needs.
The noise level in the work environment is usually moderate.
Work involves the typical risks and discomforts associated with an office environment but is usually in an adequately cooled, heated, lighted, and ventilated area.
Work Hours
To meet the department's needs, overtime work is sometimes necessary, and team members may be required to work overtime hours as assigned.
Shifts may be staggered (between 7:30 a.m. and 6:30 p.m. CST) and will include weekends.
Minimum Qualifications
High school diploma or equivalent required.
Previous cash handling experience is required.
Minimum one (1) year experience in member service, financial services, or similar retail experience preferred.
Previous experience working directly with the public.
Flexibility to support other branches based on business needs.
For All Candidates
This is a Part -Time, Hourly (non-exempt) role.
Wellby is an equal opportunity and affirmative action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, veteran status or any other legally protected characteristic. If you'd like more information about your EEO rights as an applicant under the law, please contact Human Resources.
Wellby provides equal opportunity to qualified individuals with disabilities and disabled veterans. If you need a reasonable accommodation, please email *************************** or call ************ for assistance.
Disclaimer
The statements herein are intended to describe the general nature and level of work being performed by team members and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish an employment contract and are subject to change at the discretion of the organization.
Auto-ApplyTeller
Teller job in Sugar Land, TX
Credit Union Teller: Serve as a liaison between members and the credit union. Provide account information by phone or in person and offer information on the full range of credit union products and services. Process transactions for members, solve member issues, and professionally handle daily member needs. Ensure all member information is maintained securely. Interact with the public in a detail-oriented, service-oriented, and friendly manner.
Duties and Responsibilities:
Greet and welcome members and visitors to the credit union in a professional manner. Provide prompt, efficient, and accurate service in processing transactions.
Respond to member requests, concerns, and questions via email, phone calls, walk-ins, member relationship software, call center tickets, etc., in a professional and timely manner.
Process teller transactions including deposits, withdrawals, transfers and loan payments.
Assist members with plastic card-related issues, including mailing cards if necessary.
Promote credit union products and services based on members' needs.
Perform account maintenance on member accounts with proper documentation/authorization.
Promote and explain other credit union services as needed.
Answer telephones and provide members with requested information.
Ensure the propriety and confidentiality of members' information.
Ensure compliance with policies and procedures, rules, and regulations, including but not limited to the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Perform other duties as assigned.
Experience:
Minimum 2 years of customer service experience with a financial institution required.
Previous cash handling experience required.
Note: We are an equal opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Teller - Pasadena Branch
Teller job in Pasadena, TX
Full Time and Part Time positions available
Part Time Schedule:
Monday - Friday: 9:30 AM - 3:00 PMSaturday: 8:30 AM - 12:30 PM
Primary Job Function
In order to help Texas Bay Credit Union (TBCU) stand out as a leading financial institution the Teller is responsible for performing member transactions in an efficient manner, while providing an exceptional experience.
Essential Duties and Responsibilities
Provide prompt and courteous service to members. This includes greeting all members with eye contact and a smile, thanking every member by name at the end of each transaction, and maintaining confidentiality concerning member accounts.
Perform a full range of duties required to process transactions such as deposits, withdrawals, cashing checks, loan payments, transfers, open-end loan draws, credit card cash advances, and credit card payments.
Balance cash drawer with system totals daily.
Maintain security of cash drawer and teller number at all times.
Examine checks carefully for completeness and proper endorsement. Validate identification and membership during each transaction.
Sell various merchandise items such as money orders, official checks, etc.
Admit members into Safe Deposit Box according to set procedures, if applicable.
Maintain a working knowledge of all TBCU products, services, and promotions.
Follow all TBCU updated policies and procedures, including but not limited to member identification requirements, OFAC procedures, etc.
Educate members on credit union products and services that will benefit them based on their individual financial journey. Maintain accurate records of all referrals and follow-up with members when necessary.
Participates in the Performance Reward Program.
Other Duties and Responsibilities
Play an active part in helping credit union teams function smoothly and efficiently.
Stay alert to potential problems and propose changes to policies and programs.
Back-up other coworkers as needed.
Perform other duties as assigned or needed.
As an employee of a “Essential Business” (as defined by Texas's Executive Order GA 14), employees are expected to continue to report to work as scheduled during state issued emergency declarations.
Comply with all Federal, State, and Local regulations.
Required Knowledge
A high school education or GED
One month to twelve months of similar or related experience
Completion of required training courses
Proficient in MS Office and computer skills
Required Abilities
Attention to detail and strong organizational skills
Analytical, problem resolution, and decision-making skills
Strong verbal and non-verbal communication skills
Must be self-motivated and a quick learner
Must be able to multi task and work well in a fast-paced environment
Excellent member service skills
Demonstrate all Texas Bay Core Values
Demonstrate the ability to maintain confidentiality and exercise discretion
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. The employee is regularly required to walk, sit, reach with hands and arms, kneel, talk, hear, and climb stairs. The employee must occasionally lift and/or move 10-15 pounds. This position requires viewing of computer monitor for extended lengths of time and travel to and from all credit union offices.
Disclaimer
The above information on the description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Auto-ApplyTeller
Teller job in Houston, TX
It's about being kind because kindness is the best currency. Do you love bringing a smile to someone's face? Do you enjoy helping others whatever way you can? Are you described as someone who is approachable, respectful, and enthusiastic when solving problems?
At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services.
Who you are:
As a Teller, you are our director of first impressions. You are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our tellers believe in trust, integrity, and building relationships with our customers, who span generations. They are empathetic problem-solvers that have a genuine care for people and consistently deliver our kind of banking experience-the kind that makes people want to stop by the bank and say hello.
What you'll do:
* Provide exceptional customer service and teller services that consistently meet consumer banking performance standards
* Perform daily credit and debit transactions in compliance with established bank policies and procedures
* Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions
* Fill change order requests, wire transfers, and bankcard advances and exchange negotiable instruments
* Manage risk while actively practicing loss prevention
* Utilize critical-thinking skills and have a thirst for knowledge, accuracy, and efficiency
* Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes
What you'll need:
* Required Availability: Monday-Friday, 10:30am-5:00pm with Rotating Saturdays, 8:30am-1:15pm
Additional Preferred Skills:
* Excellent written and verbal communication skills
* Next-level customer service skills
* Proficiency in Microsoft applications
* Cash-handling experience
Frost Benefits:
At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:
* Medical, dental, vision, long-term disability, and life insurance
* 401(k) matching
* Generous holiday and paid time off schedule
* Tuition reimbursement
* Extensive health and wellness programs, including our Employee Assistance Program
* Referral bonus program + more!
Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.
Auto-ApplyTeller - Summerwood Branch
Teller job in Houston, TX
Full Time and Part Time available
Houston, TX 77044
Part Time Schedule
Monday - Friday: 12:45PM - 5:30PM
Saturday: 8:40AM - 12:30PM
Primary Job Function
In order to help Texas Bay Credit Union (TBCU) stand out as a leading financial institution the Teller is responsible for performing member transactions in an efficient manner, while providing an exceptional experience.
Essential Duties and Responsibilities
Provide prompt and courteous service to members. This includes greeting all members with eye contact and a smile, thanking every member by name at the end of each transaction, and maintaining confidentiality concerning member accounts.
Perform a full range of duties required to process transactions such as deposits, withdrawals, cashing checks, loan payments, transfers, open-end loan draws, credit card cash advances, and credit card payments.
Balance cash drawer with system totals daily.
Maintain security of cash drawer and teller number at all times.
Examine checks carefully for completeness and proper endorsement. Validate identification and membership during each transaction.
Sell various merchandise items such as money orders, official checks, etc.
Admit members into Safe Deposit Box according to set procedures, if applicable.
Maintain a working knowledge of all TBCU products, services, and promotions.
Follow all TBCU updated policies and procedures, including but not limited to member identification requirements, OFAC procedures, etc.
Educate members on credit union products and services that will benefit them based on their individual financial journey. Maintain accurate records of all referrals and follow-up with members when necessary.
Participates in the Performance Reward Program.
Other Duties and Responsibilities
Play an active part in helping credit union teams function smoothly and efficiently.
Stay alert to potential problems and propose changes to policies and programs.
Back-up other coworkers as needed.
Perform other duties as assigned or needed.
As an employee of a “Essential Business” (as defined by Texas's Executive Order GA 14), employees are expected to continue to report to work as scheduled during state issued emergency declarations.
Comply with all Federal, State, and Local regulations.
Required Knowledge
A high school education or GED
One month to twelve months of similar or related experience
Completion of required training courses
Proficient in MS Office and computer skills
Required Abilities
Attention to detail and strong organizational skills
Analytical, problem resolution, and decision-making skills
Strong verbal and non-verbal communication skills
Must be self-motivated and a quick learner
Must be able to multi task and work well in a fast-paced environment
Excellent member service skills
Demonstrate all Texas Bay Core Values
Demonstrate the ability to maintain confidentiality and exercise discretion
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. The employee is regularly required to walk, sit, reach with hands and arms, kneel, talk, hear, and climb stairs. The employee must occasionally lift and/or move 10-15 pounds. This position requires viewing of computer monitor for extended lengths of time and travel to and from all credit union offices.
Disclaimer
The above information on the description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Auto-ApplyCustomer Service Evaluator
Teller job in Houston, TX
Data Quest LTD is seeking independent contractors to patronize businesses as a third-party, unbiased evaluator and report on the Customer Experience (CX). Your feedback enables companies to implement appropriate actions to correct poor customer service before customers become dissatisfied and take their business elsewhere. Join our database to have access to monthly auditing opportunities at restaurants, bars, hotels, movie theaters, museums, malls, retail stores, and parking facilities in your area and throughout the country. Audits pay a flat fee between $15- $50 depending on the type of evaluation. Create a shopper profile and submit your resume if interested in these independent contractor opportunities.
Desired skills: Reliable transportation, good communication and writing skills, observant and detailed.
Thank you.
Data Quest Evaluator Sign Up
Compensation: $0.15 - $0.50 per hour
Established in 1981, Data Quest, Ltd. is a licensed, insured and bonded, full-service corporate private investigations agency, which provides elite information gathering, and loss prevention & detection expertise to companies, attorneys, and individuals throughout the United States.
Headquartered in Massachusetts, Data Quest's clients consist of more than 1,000 companies in a wide range of industries, including Fortune 500 corporations as well as smaller companies on a local and regional level.
• Corporate & Domestic Investigations
• Background Checks
• Employee Tip Line Programs
• Employment Screenings
• Interrogations
• Interview & Statement Taking
• Loss Prevention Consultations
• Loss Prevention Seminars
• Missing Persons (Skip Trace/Locate)
• Mystery Shopping
• Pre- and Post-Employment Screenings
• Public Record Research & Retrieval
• Security Guards
• Surveillance
• Undercover Investigators
Auto-ApplyCustomer Service
Teller job in Houston, TX
Job Description
The landmark Kolache Shoppe is seeking Customer Service employees who have a passion for baking, community and local foods! We are hiring at our Heights location.
Requirements/Responsibilities
If you are cheerful, hard-working, and dependable we would love to have you join our team!
Perks:
Free Food
Paid Time Off (after six months for full-time employees)
Tips (typically an extra $6-$8/hr on top of your base pay rate)
Great Work Environment
Hours:
Full time and Part time positions available. Inquire for more information. Hours are flexible; we are willing to work with schedules. We will respond quickly to qualified candidates. Can't wait to meet you!
Job Types: Full-time, Part-time
Salary: $8 - $9 / hr
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Teller (Part Time) - Spring Cypress
Teller job in Spring, TX
Job Description
Role: Deliver superior service to the members at all times. Present a positive, efficient and professional front line atmosphere. Leave the member with the feeling they are our number one priority. Treat all internal and external members with respect and courtesy.
Essential Functions & Responsibilities:
Efficiently and accurately handle all member transactions in person or by mail or phone including, but not limited to, deposits, withdrawals, transfers, cash advances, and exchanges of currency. Issue credit union and cashier checks, gift checks/cards, reloadable cards, etc.
Responsible for balancing daily work, cash drawer, and negotiables. Also, may assist with balancing branch negotiables including but not limited to official checks, etc.
Perform member account maintenance functions including personal and account data changes and account openings.
Promptly answer telephone inquiries and forward calls to appropriate personnel and take accurate messages when necessary and follow up that call was returned.
Knowledgeable on the features and benefits of all Credit Union products and services and determine member needs and recommend products/services based on those needs.
Promote teamwork by assisting others with work when needed or when own work is completed.
Perform other job duties as assigned.
Performance Measurements:
1. Knowledgeable on the features and benefits of all Credit Union products and services and determine member needs and recommend products/services based on those needs.
2. Tracks progress on individual production and account cross-selling goals.
3. Research and follow-up of member inquiries regarding credit union accounts and services in a timely manner whether in person or by mail or phone.
4. Must be available to travel to any branch location for back-up as requested by management, as well as work on Saturdays when needed.
Knowledge and Skills:
Experience: Up to six months of experience in the banking industry and/or cash handling experience.
Education: A high school education or GED. Must be knowledgeable of Bank Secrecy Act and Anti-Money Laundering regulations and requirements.
Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
Other Skills:
Customer service skills
Detail-oriented
Multi-tasked
Physical Requirements:
While performing the duties of the job, the employee is regularly required to:
-Position self to move about the work area.
-Reach, grab, sort.
-Communicate in person and via telephone with others.
-Identify and recognize small font communication.
-Ability to transport a minimum of 10 pounds.
Teller I
Teller job in Houston, TX
Full-time Description
Role
Responsible for accurately processing financial transactions and being an effective source of information for our members: in lobby, drive-thru window or by telephone. Provides friendly, professional, confidential and effective assistance to members and company associates assuring a positive experience and minimizing wait time.
Major Duties and Responsibilities
60% Perform teller transactions accurately and efficiently. Receives and/or disburses funds, posts financial transactions and loan
payments as requested. Verbally confirm all intended transactions with member to ensure accuracy. Process payments and deposits
received by US mail. Disburse Money Orders, Cashier's Checks, and Credit Union Checks according to written procedures.
Appropriately follow all HPCU policies and procedures.
10% Create and maintain a clean, neat, and pleasant working environment by maintaining a professional look (i.e. Dress code, posture,
attitude, etc.), positive outlook and friendly behavior towards members and co-workers.
10% Maintain up-to-date knowledge of teller policies, procedures, functions, and responsibilities and be able to refer to online procedures
and relevant regulations.
10% Research, troubleshoot and resolve member and internal inquiries regarding policies, practices and products.
10% Balance Cash Drawer daily. Notify supervisor immediately of any outages or transaction errors. Appropriately follow all HPCU cash
balancing guidelines.
Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Requirements
Knowledge and Skills
EXPERIENCE
Cash handling and customer service experience is strongly preferred.
EDUCATION/CERTIFICATIONS/LICENSES
A high school degree or GED is required.
INTERPERSONAL SKILLS
Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions.
ADA Requirements
PHYSICAL REQUIREMENTS
Perform primarily sedentary work with limited physical exertion and regularly lifting cash box of up to 15 lbs. and coin bags up to 50 lbs on occasion. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to stand for long periods of time. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.
WORKING CONDITIONS
Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.
MENTAL AND/OR EMOTIONAL REQUIREMENTS
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to use basic math skills and spell accurately up to a high school graduate level. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.
Salary Description $15.76hr-$19.71hr
Teller
Teller job in Friendswood, TX
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The Teller is responsible for performing member banking transactions, providing education on banking services available, and communicating banking products to members. This includes completing deposits, withdrawals, and other financial interactions while providing excellent member service to all members. The role may provide support and coverage to other branches and perform related teller duties as assigned.
Principle Duties and Responsibilities
Willingness and ability to exhibit Wellby Core Values every day.
Works purposefully and is driven to provide the best team and member experience.
Establishes and maintains positive relationships by creating exceptional experiences and making the members feel valued.
Engage members as they enter the branch by welcoming and making them feel appreciated, including managing lobby traffic, checking members into the waiting queue, and scheduling/canceling appointments.
Identify changes in members' financial situation and banking needs and recommend relevant solutions to enhance the member's financial goals.
Recommends and assists members with convenient technology solutions including but not limited to Online Banking, mobile applications, etc.
Provides timely responses to members and other team member requests.
Cash checks and disburses funds after verifying signatures and sufficiency of the fund to support withdraws.
Accepts deposits, confirming the accuracy of transactions.
Prepares, verifies, and issues cashiers' checks, bank, and personal money orders, etc.
Enters transactions in the bank's recordkeeping system, recording all transactions and producing member receipts.
Evaluates checks to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents.
Balances all monies in cash drawers at the end of shifts.
Accepts and counts inventories of cash, drafts, and travelers' checks each day.
Accountable for the vault, dual-control access at the branch location.
Maintains a work area that ensures the safety of all negotiables and confidential records.
Prepares monies for deposit or shipment to branch banks or the Federal Reserve Bank.
Orders a cash supply to meet daily needs.
Adheres to all security policies for the branch, including the opening and closing procedures of the branch.
Implements processes as required by the Bank Secrecy Act and Wellby policies and procedures, including but not limited to completing and submitting Currency Transaction Reports, being knowledgeable of signs of unusual financial activities, and reporting signs of unusual activity and/or completing reporting for Suspicious Activity Report as appropriate per procedure.
Completes all mandatory compliance testing by deadlines. Implements processes as required by the Bank Secrecy Act and Wellby policies and procedures.
Performs other related duties as assigned.
Knowledge, Skills, and Abilities (KSA)
Knowledge of Wellby's organizational functions and general operating policies and procedures.
Knowledge of basic math skills.
Knowledge of bank security measures.
Knowledge and ability to utilize processes, tools, and techniques to detect, address, and prevent fraud.
Knowledge of business English, spelling, and punctuation.
Knowledge of retail product philosophy, banking industry best practices, and regulations
Knowledge of personal computer, utilizing Microsoft Office Suite.
Skilled in high-level member service practices.
Skilled in operating computer equipment and general office machines such as personal computers, copiers, Microsoft Teams, Zoom Video Communications, and adding devices.
Ability to recognize questionable and fraudulent transactions.
Ability to learn new software.
Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
Ability to be trustworthy and act with integrity.
Ability to work in a fast-paced team environment.
Ability to communicate clearly and concisely, orally and in writing.
Ability to coordinate several concurrent activities simultaneously.
Supervisory Responsibilities
Team member does not have supervisory responsibilities.
Complexity & Scope of Work
The team member performs a variety of related tasks, which are mostly routine.
Non-routine situations or conflicts are usually referred to the supervisor for resolution.
Instructions to the team member may be general or specific in nature.
Courses of action are determined by established procedures and/or the Branch Manager.
The team member's work is reviewed periodically for accuracy, completion, and compliance with the policies and procedures.
Tasks may occasionally have to be coordinated, integrated, and/or prioritized.
Physical Demands & Work Environment
The physical demands and work environment characteristics described here represent those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may enable individuals with disabilities to perform essential functions.
To perform this job successfully, the team member is frequently required to remain in a stationary position 50% of the time, in addition to standing for long periods. Daily movements include sitting, standing, reaching, and grasping; operating computers and other office equipment; moving about the branch; and attending possible onsite and offsite meetings. The team member must be able to exchange information, in person, in writing, and via telephone. Some degree of stress results from contact with members, management, and other team members.
The ability to observe details at close range (within a few feet of the observer).
Must be able to occasionally lift items weighing up to 25 pounds across the branch and load them onto shelves for various needs.
The noise level in the work environment is usually moderate.
Work involves the typical risks and discomforts associated with an office environment but is usually in an adequately cooled, heated, lighted, and ventilated area.
Work Hours
To meet the department's needs, overtime work is sometimes necessary, and team members may be required to work overtime hours as assigned.
Shifts may be staggered (between 7:30 a.m. and 6:30 p.m. CST) and will include weekends.
Minimum Qualifications
High school diploma or equivalent required.
Previous cash handling experience required.
Minimum one (1) year experience in member service, financial services, or similar retail experience preferred.
Previous experience working directly with the public.
Flexibility to support other branches based on business needs.
For All Candidates
This is a Full-Time, Hourly (non-exempt) role.
Wellby is an equal opportunity and affirmative action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, veteran status or any other legally protected characteristic. If you'd like more information about your EEO rights as an applicant under the law, please contact Human Resources.
Wellby provides equal opportunity to qualified individuals with disabilities and disabled veterans. If you need a reasonable accommodation, please email *************************** or call ************ for assistance.
Disclaimer
The statements herein are intended to describe the general nature and level of work being performed by team members and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish an employment contract and are subject to change at the discretion of the organization.
Auto-ApplyTeller (Southeast)
Teller job in Houston, TX
Take the Next Step in Your Career With Us! Are you a people-person who thrives in a fast-paced, customer-focused environment? We're hiring a Teller to join a dynamic team at our Southeast Houston branch. If you're detail-oriented, love helping others, and are ready to grow in the financial services industry, this could be your next big move. Get ready to build lasting relationships with members and contribute to a friendly, professional workplace that values integrity and teamwork.
Teller
Location: Houston, TX
Job Type: Full-Time
Industry: Banking & Financial Services
Why Work With Us:
• Work in a collaborative, team-oriented environment where members come first
• Enjoy a rotating shift schedule that offers variety and flexibility (Monday-Saturday hours)
• Gain experience in a respected financial institution with growth opportunities
What You'll Do:
• Process member transactions, including deposits, withdrawals, and loan payments
• Assist with money orders, gift cards, and cash advances for members and guests
• Balance your cash drawer daily and maintain accurate records
• Welcome members warmly and guide them to the right services or departments
• Help load, balance, and maintain ATMs for smooth operations
• Provide friendly, informed, and professional support to all members and staff
What We're Looking For:
• 1-2 years of teller, cashier, or related customer service experience
• High school diploma or GED required
• Strong attention to detail and accuracy with numbers and member information
• Excellent communication skills and a positive, can-do attitude
• Computer literacy and comfort with routine financial procedures
• A commitment to values like integrity, respect, enthusiasm, and service excellence
Ready to Land Your Next Great Role?
Apply now and let our recruiting team help you take the next step in your career! Whether you're searching for "full-time teller jobs near me" or looking to grow in the banking industry, we're here to help you succeed.
#tellerjobs #tellerjobshiringnow #houstontxtellerjobs #hiringtoday #Fistaffcareers #gethiredfast #NowHiring #ApplyToday #CareerOpportunity #JobsinHouston
Note: We are an equal opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Teller-Part Time
Teller job in Pearland, TX
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The Teller is responsible for performing member banking transactions, providing education on banking services available, and communicating banking products to members. This includes completing deposits, withdrawals, and other financial interactions while providing excellent member service to all members. The role may provide support and coverage to other branches and perform related teller duties as assigned.
Principle Duties and Responsibilities
Willingness and ability to exhibit Wellby Core Values every day.
Works purposefully and is driven to provide the best team and member experience.
Establishes and maintains positive relationships by creating exceptional experiences and making the members feel valued.
Engage members as they enter the branch by welcoming and making them feel appreciated, including managing lobby traffic, checking members into the waiting queue, and scheduling/canceling appointments.
Identify changes in members' financial situation and banking needs and recommend relevant solutions to enhance the member's financial goals.
Recommends and assists members with convenient technology solutions including but not limited to Online Banking, mobile applications, etc.
Provides timely responses to members and other team member requests.
Cash checks and disburses funds after verifying signatures and sufficiency of the fund to support withdraws.
Accepts deposits, confirming the accuracy of transactions.
Prepares, verifies, and issues cashiers' checks, bank, and personal money orders, etc.
Enters transactions in the bank's recordkeeping system, recording all transactions and producing member receipts.
Evaluates checks to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents.
Balances all monies in cash drawers at the end of shifts.
Accepts and counts inventories of cash, drafts, and travelers' checks each day.
Accountable for the vault, dual-control access at the branch location.
Maintains a work area that ensures the safety of all negotiables and confidential records.
Prepares monies for deposit or shipment to branch banks or the Federal Reserve Bank.
Orders a cash supply to meet daily needs.
Adheres to all security policies for the branch, including the opening and closing procedures of the branch.
Implements processes as required by the Bank Secrecy Act and Wellby policies and procedures, including but not limited to completing and submitting Currency Transaction Reports, being knowledgeable of signs of unusual financial activities, and reporting signs of unusual activity and/or completing reporting for Suspicious Activity Report as appropriate per procedure.
Completes all mandatory compliance testing by deadlines. Implements processes as required by the Bank Secrecy Act and Wellby policies and procedures.
Performs other related duties as assigned.
Knowledge, Skills, and Abilities (KSA)
Knowledge of Wellby's organizational functions and general operating policies and procedures.
Knowledge of basic math skills.
Knowledge of bank security measures.
Knowledge and ability to utilize processes, tools, and techniques to detect, address, and prevent fraud.
Knowledge of business English, spelling, and punctuation.
Knowledge of retail product philosophy, banking industry best practices, and regulations
Knowledge of personal computer, utilizing Microsoft Office Suite.
Skilled in high-level member service practices.
Skilled in operating computer equipment and general office machines such as personal computers, copiers, Microsoft Teams, Zoom Video Communications, and adding devices.
Ability to recognize questionable and fraudulent transactions.
Ability to learn new software.
Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
Ability to be trustworthy and act with integrity.
Ability to work in a fast-paced team environment.
Ability to communicate clearly and concisely, orally and in writing.
Ability to coordinate several concurrent activities simultaneously.
Supervisory Responsibilities
Team member does not have supervisory responsibilities.
Complexity & Scope of Work
The team member performs a variety of related tasks, which are mostly routine.
Non-routine situations or conflicts are usually referred to the supervisor for resolution.
Instructions to the team member may be general or specific in nature.
Courses of action are determined by established procedures and/or the Branch Manager.
The team member's work is reviewed periodically for accuracy, completion, and compliance with the policies and procedures.
Tasks may occasionally have to be coordinated, integrated, and/or prioritized.
Physical Demands & Work Environment
The physical demands and work environment characteristics described here represent those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may enable individuals with disabilities to perform essential functions.
To perform this job successfully, the team member is frequently required to remain in a stationary position 50% of the time, in addition to standing for long periods. Daily movements include sitting, standing, reaching, and grasping; operating computers and other office equipment; moving about the branch; and attending possible onsite and offsite meetings. The team member must be able to exchange information, in person, in writing, and via telephone. Some degree of stress results from contact with members, management, and other team members.
The ability to observe details at close range (within a few feet of the observer).
Must be able to occasionally lift items weighing up to 25 pounds across the branch and load them onto shelves for various needs.
The noise level in the work environment is usually moderate.
Work involves the typical risks and discomforts associated with an office environment but is usually in an adequately cooled, heated, lighted, and ventilated area.
Work Hours
To meet the department's needs, overtime work is sometimes necessary, and team members may be required to work overtime hours as assigned.
Shifts may be staggered (between 7:30 a.m. and 6:30 p.m. CST) and will include weekends.
Minimum Qualifications
High school diploma or equivalent required.
Previous cash handling experience is required.
Minimum one (1) year experience in member service, financial services, or similar retail experience preferred.
Previous experience working directly with the public.
Flexibility to support other branches based on business needs.
For All Candidates
This is a Part -Time, Hourly (non-exempt) role.
Wellby is an equal opportunity and affirmative action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, veteran status or any other legally protected characteristic. If you'd like more information about your EEO rights as an applicant under the law, please contact Human Resources.
Wellby provides equal opportunity to qualified individuals with disabilities and disabled veterans. If you need a reasonable accommodation, please email *************************** or call ************ for assistance.
Disclaimer
The statements herein are intended to describe the general nature and level of work being performed by team members and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish an employment contract and are subject to change at the discretion of the organization.
Auto-ApplyTeller - Summerwood Branch
Teller job in Houston, TX
Full Time and Part Time available
Houston, TX 77044
Part Time Schedule
Monday - Friday: 12:45PM - 5:30PM
Saturday: 8:40AM - 12:30PM
Primary Job Function
In order to help Texas Bay Credit Union (TBCU) stand out as a leading financial institution the Teller is responsible for performing member transactions in an efficient manner, while providing an exceptional experience.
Essential Duties and Responsibilities
Provide prompt and courteous service to members. This includes greeting all members with eye contact and a smile, thanking every member by name at the end of each transaction, and maintaining confidentiality concerning member accounts.
Perform a full range of duties required to process transactions such as deposits, withdrawals, cashing checks, loan payments, transfers, open-end loan draws, credit card cash advances, and credit card payments.
Balance cash drawer with system totals daily.
Maintain security of cash drawer and teller number at all times.
Examine checks carefully for completeness and proper endorsement. Validate identification and membership during each transaction.
Sell various merchandise items such as money orders, official checks, etc.
Admit members into Safe Deposit Box according to set procedures, if applicable.
Maintain a working knowledge of all TBCU products, services, and promotions.
Follow all TBCU updated policies and procedures, including but not limited to member identification requirements, OFAC procedures, etc.
Educate members on credit union products and services that will benefit them based on their individual financial journey. Maintain accurate records of all referrals and follow-up with members when necessary.
Participates in the Performance Reward Program.
Other Duties and Responsibilities
Play an active part in helping credit union teams function smoothly and efficiently.
Stay alert to potential problems and propose changes to policies and programs.
Back-up other coworkers as needed.
Perform other duties as assigned or needed.
As an employee of a “Essential Business” (as defined by Texas's Executive Order GA 14), employees are expected to continue to report to work as scheduled during state issued emergency declarations.
Comply with all Federal, State, and Local regulations.
Required Knowledge
A high school education or GED
One month to twelve months of similar or related experience
Completion of required training courses
Proficient in MS Office and computer skills
Required Abilities
Attention to detail and strong organizational skills
Analytical, problem resolution, and decision-making skills
Strong verbal and non-verbal communication skills
Must be self-motivated and a quick learner
Must be able to multi task and work well in a fast-paced environment
Excellent member service skills
Demonstrate all Texas Bay Core Values
Demonstrate the ability to maintain confidentiality and exercise discretion
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. The employee is regularly required to walk, sit, reach with hands and arms, kneel, talk, hear, and climb stairs. The employee must occasionally lift and/or move 10-15 pounds. This position requires viewing of computer monitor for extended lengths of time and travel to and from all credit union offices.
Disclaimer
The above information on the description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Auto-ApplyTeller - Pasadena Branch
Teller job in Pasadena, TX
Full Time and Part Time positions available
Part Time Schedule:
Monday - Friday: 9:30 AM - 3:00 PMSaturday: 8:30 AM - 12:30 PM
Primary Job Function
In order to help Texas Bay Credit Union (TBCU) stand out as a leading financial institution the Teller is responsible for performing member transactions in an efficient manner, while providing an exceptional experience.
Essential Duties and Responsibilities
Provide prompt and courteous service to members. This includes greeting all members with eye contact and a smile, thanking every member by name at the end of each transaction, and maintaining confidentiality concerning member accounts.
Perform a full range of duties required to process transactions such as deposits, withdrawals, cashing checks, loan payments, transfers, open-end loan draws, credit card cash advances, and credit card payments.
Balance cash drawer with system totals daily.
Maintain security of cash drawer and teller number at all times.
Examine checks carefully for completeness and proper endorsement. Validate identification and membership during each transaction.
Sell various merchandise items such as money orders, official checks, etc.
Admit members into Safe Deposit Box according to set procedures, if applicable.
Maintain a working knowledge of all TBCU products, services, and promotions.
Follow all TBCU updated policies and procedures, including but not limited to member identification requirements, OFAC procedures, etc.
Educate members on credit union products and services that will benefit them based on their individual financial journey. Maintain accurate records of all referrals and follow-up with members when necessary.
Participates in the Performance Reward Program.
Other Duties and Responsibilities
Play an active part in helping credit union teams function smoothly and efficiently.
Stay alert to potential problems and propose changes to policies and programs.
Back-up other coworkers as needed.
Perform other duties as assigned or needed.
As an employee of a “Essential Business” (as defined by Texas's Executive Order GA 14), employees are expected to continue to report to work as scheduled during state issued emergency declarations.
Comply with all Federal, State, and Local regulations.
Required Knowledge
A high school education or GED
One month to twelve months of similar or related experience
Completion of required training courses
Proficient in MS Office and computer skills
Required Abilities
Attention to detail and strong organizational skills
Analytical, problem resolution, and decision-making skills
Strong verbal and non-verbal communication skills
Must be self-motivated and a quick learner
Must be able to multi task and work well in a fast-paced environment
Excellent member service skills
Demonstrate all Texas Bay Core Values
Demonstrate the ability to maintain confidentiality and exercise discretion
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. The employee is regularly required to walk, sit, reach with hands and arms, kneel, talk, hear, and climb stairs. The employee must occasionally lift and/or move 10-15 pounds. This position requires viewing of computer monitor for extended lengths of time and travel to and from all credit union offices.
Disclaimer
The above information on the description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Auto-ApplyTeller - Sugar Land
Teller job in Sugar Land, TX
Role:
Deliver superior service to the members at all times. Present a positive, efficient and professional front line atmosphere. Leave the member with the feeling they are our number one priority. Treat all internal and external members with respect and courtesy.
Essential Functions & Responsibilities:
Efficiently and accurately handle all member transactions in person or by mail or phone including, but not limited to, deposits, withdrawals, transfers, cash advances, and exchanges of currency. Issue credit union and cashier checks, gift checks/cards, reloadable cards, etc.
Responsible for balancing daily work, cash drawer, and negotiables. Also, may assist with balancing branch negotiables including but not limited to official checks, etc.
Perform member account maintenance functions including personal and account data changes and account openings.
Promptly answer telephone inquiries and forward calls to appropriate personnel and take accurate messages when necessary and follow up that call was returned.
Knowledgeable on the features and benefits of all Credit Union products and services and determine member needs and recommend products/services based on those needs.
Promote teamwork by assisting others with work when needed or when own work is completed.
Perform other job duties as assigned.
Performance Measurements:
1. Knowledgeable on the features and benefits of all Credit Union products and services and determine member needs and recommend products/services based on those needs.
2. Tracks progress on individual production and account cross-selling goals.
3. Research and follow-up of member inquiries regarding credit union accounts and services in a timely manner whether in person or by mail or phone.
4. Must be available to travel to any branch location for back-up as requested by management, as well as work on Saturdays when needed.
Knowledge and Skills:
Experience: Up to six months of experience in the banking industry and/or cash handling experience.
Education: A high school education or GED. Must be knowledgeable of Bank Secrecy Act and Anti-Money Laundering regulations and requirements.
Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
Other Skills:
Customer service skills
Detail-oriented
Multi-tasked
Physical Requirements:
While performing the duties of the job, the employee is regularly required to :
-Position self to move about the work area.
-Reach, grab, sort.
-Communicate in person and via telephone with others.
-Identify and recognize small font communication.
-Ability to transport a minimum of 10 pounds.