SR ADMINISTRATOR (FT; 40hrs/wk) - Temple Faculty Practice
Systems administrator job at Temple Health
Your Tomorrow is Here!
Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University.
To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here!
Equal Opportunity Employer/Veterans/Disabled
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Your Tomorrow is Here!
Temple Faculty Physicians, the academic practice plan of Temple Health, is made up of more than 500 employed physicians who are the cornerstone of clinical care and teaching for Temple's healthcare enterprise. These physicians practice in 20 academic departments encompassing virtually every subspecialty in modern medicine.
While remaining committed to our mission of serving patients in our North Philadelphia community, in recent years, Temple Faculty Physicians has expanded its geographic reach beyond Temple University Hospital's Health Sciences campus. Today, Temple faculty physician offices are located at Temple University Hospital and its campuses, satellite offices located in Center City Philadelphia, Fort Washington, PA, Oaks, PA, and various other outpatient settings. This expanded reach has brought Temple medical care closer to home for many of our patients.
Directs and leads all functions and activities of multiple outpatient divisions under areas of responsibility. Coordinates and manages varied activities to achieve the departmental academic, research and clinical service goals. Demonstrates a system- wide perspective on new initiatives while ensuring the highest quality of patient services, cost effectiveness through efficacious resource allocation and efficient and responsive flow of patients, information and materials. Influences the strategic direction of Ambulatory Care based on the analysis of current operations, anticipated needs and innovative approaches to the care delivery model. Drives process improvement as a result of prototyping/testing across outpatient enterprise. Owns relationship with senior leadership (e.g., Chief Executive Officer, Chief Medical Officer, Chief Operating Officer, Chair and VP); may have relationships with external partners. Makes recommendations for new initiatives to senior leadership. Direct reporting to AVP for a portion of role outside of academic/faculty responsibilities; leadership/oversight of new strategic initiatives for TFP/Temple University Health System.
Education
Bachelor's Degree Health Care Administration, Public Health, Business or related field Required
Master's Degree Health Care Administration, Public Health, Business or related field Required or
Combination of relevant education and experience may be considered in lieu of degree Required
Experience
7 years experience in healthcare management or practice management Required or
General Experience Progressively challenging managerial experience in an organization/division of comparable scope and complexity Required
Licenses
Auto-ApplySenior Linux Administrator
Systems administrator job at Temple Health
Serves as an expert in all aspects of managing and maintaining complex Unix and Linux, environments throughout the Health System. Designs and Implements new technologies and maintains existing Physical and Virtual environments. Responsible for Unix/Linux architecture planning and works with Technical Services team to develop plans for implementing new (or expanded) UNIX/Linux environment(s). Serves as liaison to service providers for implementations (Server, Storage, & Network teams). Participates in on-call rotation for emergency response to correct system failures and general level-3 support for AIX/Unix services. Assists in the creation of standard processes, procedures, and quality-assurance documentation. Recommends, architects, and delivers highly reliable, cost effective technology solutions. Serves as technical project leader for mid to large scale projects. Identifies problems and recommends corrective actions. Ensures audit standards are met. Communicates highly technical information in a clear and concise manner. Collaborates with other IT teams to engineer, procure, and implement an IT monitoring solution of infrastructure equipment/systems to identify potential issues/proactive resolution.
This role requires three days on-site (Tuesday, Wednesday and Thursday) at Temple Health Women's and Families Hospital.
Education
High School Diploma or Equivalent Required
Bachelor's Degree Computer Science or other related field Preferred
Other Completed training courses for UNIX/Linux Systems Preferred
Experience
5 years with system administration on UNIX/Linux operating systems: RedHat, Ubuntu, CentOS, preferably in a healthcare environment Required
5 years hands-on troubleshooting, tuning and patching, and project management Required
1-2 years experience supporting IBM AIX Harware and Software, VIO, HMC and NIM Servers
3 years in an Epic healthcare environment Preferred
3 years Experienced with Ansible, Satellite, RedHat IDM, Tanium Preferred
2 years Experience with Azure, VMWare, Terraform Preferred
3 years experience with UNIX/Linux Scripting (BASH, Korn, etc) Preferred
Licenses
Red Hat Certification Preferred
'392600
System Administrator
Port Angeles, WA jobs
Location: Peninsula Behavioral Health - Port Angeles, WA (This is an on-site position; not remote work)
Department: Information Technology
Pay Range: $70,000 to $85,000 per year (DOE/DOQ)
Hours: 40/week, Mon-Fri, 8 AM-5 PM; must be authorized to work in the U.S. without current or future visa sponsorship.
About the Role
Manage and maintain IT infrastructure supporting 100+ desktops/laptops, servers, and network equipment. Provide technical support for communication systems, EHR, payroll, phone systems, and more. Develop installation and troubleshooting procedures, perform system monitoring and backups, and ensure security and compliance with HIPAA and related regulations.
Key Responsibilities
Provision, configure, and maintain servers, desktops, virtual machines, and network devices
Support email, phone systems, cell phones, and public/internal websites
Develop and maintain installation, configuration, and troubleshooting documentation
Perform daily system monitoring, backups, and security checks
Investigate and resolve system and data issues; provide file recovery and archival
Assist staff with help desk support, training, and equipment setup/teardown
Maintain physical security of confidential materials and agency property
Support Electronic Health Records (EHR) and assist Help Desk Technicians with complex issues
Qualifications
Bachelor's Degree in Computer Science, Electrical Engineering, or related field, or equivalent experience
Minimum 4 years' experience in Windows system administration
Minimum 4 years' experience with OpenBSD, UNIX, or Linux
Proficiency with Windows Server, Exchange/Office 365, Cisco/Unifi networking, and VMware virtualization
Preferred experience with FreePBX, Zendesk, and EHR/EMR systems
Must pass drug test, background check, and provide vaccination records (MMR, Hep B, Tdap, current flu shot)
Must be authorized to work in the U.S. without current or future visa sponsorship.
Why Join Us?
Be part of a mission-driven organization where you can make a difference by keeping critical systems up and running. Enjoy a supportive work environment and the opportunity to grow your skills.
Benefits
Medical, Dental & Vision Insurance
Vacation, Sick Leave, Float Days & Paid Holidays
403(b) Retirement Plan
Life Insurance
Long-Term Disability
Employee Assistance and Wellness Programs
LifeFlight Membership
Education Allowance
*Peninsula Behavioral Health does not discriminate because of a person's presence of any sensory, mental, or physical disability, race, creed, color, national origin, sex, sexual orientation, gender identity including transgender status, marital status, pregnancy, childbirth, and pregnancy-related conditions, age (40), honorably discharged veteran or military status, or use of a trained dog guide or service animal by a person with a disability, state employee or health care whistleblower status.
Service Delivery Administrator, Pure IP
Blue Bell, PA jobs
Pure IP, a BCM One Company, is trusted by millions daily to power business communications. Pure IP connects the old with the new; integrating voice across platforms, systems and applications to provide an end-to-end communications service that enables businesses to collaborate effectively, wherever they are.
To support our continued growth, we are looking for a Service Delivery Administrator with experience supporting customers across Europe. As a Service Delivery Administrator, you will play a crucial role in helping new customers set up accounts, facilitate number porting, and ensure smooth project execution in collaboration with project managers. Your responsibilities will include engaging with cross-functional teams and providing clear communication regarding project progress to keep the onboarding experience as smooth as possible, making this a heavily customer-facing role.
You will oversee the onboarding process which includes managing documents and loading contract details into systems. You'll be responsible for overseeing the physical start-up of equipment, ensuring that all systems and assets are properly integrated and operational to meet customer requirements.
Work Locations:
This is a hybrid or remote optional position with the ability to be based out of one of the following office locations: Herndon, Virginia, Alpharetta, Georgia, or Blue Bell, Pennsylvania. This position must live and be authorized to work in the United States; it is not eligible for relocation or sponsorship.
Hours:
8/9am to 5/6pm Eastern
What You Will Do:
Customer and Order Management:
Serve as the administrative point of contact for customer orders, cancellations, and porting requests.
Communicate with customers to ensure accurate and complete information is collected for service fulfillment.
Maintain a positive customer experience throughout the provisioning process.
Task Management and Escalation:
Escalate provisioning tasks within SLA requirements.
Prioritize tasks effectively to meet deadlines.
Supplier and Inventory Coordination:
Liaise with suppliers to ensure timely service delivery.
Manage stock and number inventories, ensuring proper allocation and availability.
Compliance and Policy Adherence:
Handle sensitive information in line with company policies.
Adhere to processes, security policies, and ethical guidelines, including remote working and physical security protocols.
Support and Audits:
Assist with audits and ensure adherence to the company's Acceptable Use Policy and Code of Conduct.
Attend security training and report security incidents as required.
What You Will Need:
A minimum of 3 years of experience in telephony or a Voice Service Delivery environment with porting experience specifically
Experience with customers across Europe is a plus
Excellent written and verbal communication skills
High degree of attention to detail and follow up skills
Strong customer skills and relationship building
Strong organizational skills and time management
Experience using MS Office 365 including Outlook, Teams, Excel and Word
Working knowledge of Service Now preferred
Who We Are:
BCM One is a leading telecom provider of NextGen Communications and Managed Services that has been in business for 30 years with more than 18,000 business customers and 5,000 channel partners who rely on our products, services, and teams to support their critical underlying network infrastructure. BCM One is the parent company to our family of brands that includes SIP.US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP.
Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought together leading companies in our space who have built products, services, and programs to innovate and disrupt our industry. Now, operating under one roof, we are taking BCM One to the next level and looking for talented individuals to help make that happen.
When you choose to work at BCM One, you get to work with a talented team and build experience with the leading technologies, suppliers, and partners in our industry. We don't offer cookie-cutter solutions, so the opportunities are endless, and the work is always varied and interesting. We take our mission “to provide a world-class experience with every human interaction” seriously, which means everything you do makes a difference. And we're committed to building and nurturing a diverse and inclusive workforce and environment that empowers you to do your best work, spread your wings and reach your full potential. At BCM One, we encourage our team to learn something new every day, so you don't just become part of our growth story, we become part of yours.
Why BCM One:
We are committed to creating an environment that fosters teamwork, accountability, innovation, and teamwork. Many BCM One employees have been with the company for 10+ years, which we think says a lot about our culture.
We Are a Team
We pride ourselves on our team-based approach to providing quality solutions for our clients. BCM One encourages a culture of collaboration, exposing employees to different areas of the business and fostering career growth.
We support employee involvement and provide opportunities to be responsible stewards via our BCM One Gives Back Program and our Emergency Fund to help our team members who are going through difficult times.
Hard Work is Recognized
We offer an Employee of the Quarter program with a monetary award and Employee of the Year that includes a 7-day vacation package to the Caribbean. In addition, we host various regional team-building gatherings throughout the year.
We believe in developing our team members and offer many opportunities for training, professional development and career growth.
Your Voice is Heard
We empower our team members to speak up and look for opportunities in challenges.
We have an Employee Council and a Diversity Equity and Inclusion Committee made up of volunteers from across the company who share a passion for making BCM One a great place to work and find ways to positively impact our communities.
How we take care of you:
Competitive industry salaries
Comprehensive medical, dental, and vision insurance
Company-provided life and disability insurance
Matching 401 (k) plan
Employee Emergency Assistance Fund
Paid holidays and vacation time
FMLA
BCM One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.
Service Delivery Administrator, Pure IP
Blue Bell, PA jobs
Job DescriptionSalary:
Pure IP, a BCM One Company, is trusted by millions daily to power business communications. Pure IP connects the old with the new; integrating voice across platforms, systems and applications to provide an end-to-end communications service that enables businesses to collaborate effectively, wherever they are.
To support our continued growth, we are looking for a Service Delivery Administrator with experience supporting customers across Europe. As a Service Delivery Administrator, you will play a crucial role in helping new customers set up accounts, facilitate number porting, and ensure smooth project execution in collaboration with project managers. Your responsibilities will include engaging with cross-functional teams and providing clear communication regarding project progress to keep the onboarding experience as smooth as possible, making this a heavily customer-facing role.
You will oversee the onboarding process which includes managing documents and loading contract details into systems. You'll be responsible for overseeing the physical start-up of equipment, ensuring that all systems and assets are properly integrated and operational to meet customer requirements.
Work Locations:
This is a hybrid or remote optional position with the ability to be based out of one of the following office locations: Herndon, Virginia, Alpharetta, Georgia, or Blue Bell, Pennsylvania. This position must live and be authorized to work in the United States; it is not eligible for relocation or sponsorship.
Hours:
8/9am to 5/6pm Eastern
What You Will Do:
Customer and Order Management:
Serve as the administrative point of contact for customer orders, cancellations, and porting requests.
Communicate with customers to ensure accurate and complete information is collected for service fulfillment.
Maintain a positive customer experience throughout the provisioning process.
Task Management and Escalation:
Escalate provisioning tasks within SLA requirements.
Prioritize tasks effectively to meet deadlines.
Supplier and Inventory Coordination:
Liaise with suppliers to ensure timely service delivery.
Manage stock and number inventories, ensuring proper allocation and availability.
Compliance and Policy Adherence:
Handle sensitive information in line with company policies.
Adhere to processes, security policies, and ethical guidelines, including remote working and physical security protocols.
Support and Audits:
Assist withaudits and ensure adherence to the companys Acceptable Use Policy and Code of Conduct.
Attend security training and report security incidents as required.
What You Will Need:
A minimum of 3 years of experience in telephony or a Voice Service Delivery environment with porting experience specifically
Experience with customers across Europe is a plus
Excellent written and verbal communication skills
High degree of attention to detail and follow up skills
Strong customer skills and relationship building
Strong organizational skills and time management
Experience using MS Office 365 including Outlook, Teams, Excel and Word
Working knowledge of Service Now preferred
Who We Are:
BCM One is a leading telecom provider of NextGen Communications and Managed Services that has been in business for 30 years with more than 18,000 business customers and 5,000 channel partners who rely on our products, services, and teams to support their critical underlying network infrastructure. BCM One is the parent company to our family of brands that includes SIP.US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP.
Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years weve brought together leading companies in our space who have built products, services, and programs to innovate and disrupt our industry. Now, operating under one roof, we are taking BCM One to the next level and looking for talented individuals to help make that happen.
When you choose to work at BCM One, you get to work with a talented team and build experience with the leading technologies, suppliers, and partners in our industry. We dont offer cookie-cutter solutions, so the opportunities are endless, and the work is always varied and interesting. We take our mission to provide a world-class experience with every human interaction seriously, which means everything you do makes a difference. And were committed to building and nurturing a diverse and inclusive workforce and environment that empowers you to do your best work, spread your wings and reach your full potential. At BCM One, we encourage our team to learn something new every day, so you dont just become part of our growth story, we become part of yours.
Why BCM One:
We are committed to creating an environment that fosters teamwork, accountability, innovation, and teamwork. Many BCM One employees have been with the company for 10+ years, which we think says a lot about our culture.
We Are a Team
We pride ourselves on our team-based approach to providing quality solutions for our clients. BCM One encourages a culture of collaboration, exposing employees to different areas of the business and fostering career growth.
We support employee involvement and provide opportunities to be responsible stewards via our BCM One Gives Back Program and our Emergency Fund to help our team members who are going through difficult times.
Hard Work is Recognized
We offer an Employee of the Quarter program with a monetary award and Employee of the Year that includes a 7-day vacation package to the Caribbean. In addition, we host various regional team-building gatherings throughout the year.
We believe in developing our team members and offer many opportunities for training, professional development and career growth.
Your Voice is Heard
We empower our team members to speak up and look for opportunities in challenges.
We have an Employee Council and a Diversity Equity and Inclusion Committee made up of volunteers from across the company who share a passion for making BCM One a great place to work and find ways to positively impact our communities.
How we take care of you:
Competitive industry salaries
Comprehensive medical, dental, and vision insurance
Company-provided life and disability insurance
Matching 401 (k) plan
Employee Emergency Assistance Fund
Paid holidays and vacation time
FMLA
BCM One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.
System Administrator
Seattle, WA jobs
The System Administrator (SA) is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, volunteers, and Partners.
This individual is accountable for the following systems: Linux and Windows systems that support GIS infrastructure; Linux, Windows and Application systems that support Asset Management; Responsibilities on these systems include SA engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation.
SA Engineering and Provisioning
1. Engineering of SA-related solutions for various project and operational needs.
2. Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
3. Install and configure systems such as supports GIS infrastructure applications or Asset Management applications.
4. Develop and maintain installation and configuration procedures.
5. Contribute to and maintain system standards.
6. Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
Operations and Support
7. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
8. Perform regular security monitoring to identify any possible intrusions.
9. Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
10. Perform regular file archival and purge as necessary.
11. Create, change, and delete user accounts per request.
12. Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues.
13. Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
Maintenance
14. Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.
15. Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs.
16. Maintain operational, configuration, or other procedures.
17. Perform periodic performance reporting to support capacity planning.
18. Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.
19. Maintain data center environmental and monitoring equipment.
KNOWLEDGE/SKILLS:
1. Bachelor (4-year) degree, with a technical major, such as engineering or computer science.
2. Systems Administration/System Engineer certification in Unix and Microsoft.
3. Four to six years system administration experience.
COMPLEXITY/PROBLEM SOLVING:
1. Position deals with a variety of problems and sometime has to decide which answer is best. The question/issues are typically clear and requires determination of which answer (from a few choices) is the best.
DISCRETION/LATITUDE/DECISION-MAKING:
1. Decisions normally have a noticeable effect department-wide and company-wide, and judgment errors can typically require one to two weeks to correct or reverse.
RESPONSIBILITY/OVERSIGHT -FINANCIAL & SUPERVISORY:
1. Functions as a lead worker doing the work similar to those in the work unit; responsibility for training, instruction, setting the work pace, and possibly evaluating performance.
2. No budget responsibility.
COMMUNICATIONS/INTERPERSONAL CONTACTS:
1. Interpret and/or discuss information with others, which involves terminology or concepts not familiar to many people; regularly provide advice and recommend actions involving rather complex issues. May resolve problems within established practices.
2. Provides occasional guidance, some of which is technical.
WORKING CONDITIONS/PHYSICAL EFFORT:
1. Responsibilities sometimes require working evenings and weekends, sometimes with little advanced notice.
Infrastructure Specialist - Is
Meadville, PA jobs
Installs new / rebuilds existing servers and configures hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
Implement systems for various project and operational needs.
Maintains knowledge of IT infrastructure.
Provides Supervisor, IS Technology regular project updates.
With a smile and in a positive fashion, communicates with other staff on key issues as required ensuring projects and tasks are being completed and documented as needed.
Completes work within acceptable time limits and demonstrates the ability to set priorities.
Demonstrates good judgment in handling situations not covered by written or verbal instructions.
Follows through with assignments and lets affected parties know if unable to complete task.
MINIMUM EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
IT Certifications or relevant degree required. Must be able to read, write and follow written and verbal directions.
Three (3) years' experience in a Windows Server environment preferred. Additional relevant experience may be considered in lieu of the educational requirements.
A detailed knowledge of Windows environment is required.
Working knowledge of popular software products such as Microsoft Office is required.
Knowledge of Server virtualization is essential.
Requires working understanding of networking technology in a TCP/IP based network.
Analytical skills are mandatory to help ensure an organized approach to problem solving and system deployment.
Will provide direct infrastructure support for server based systems to help ensure users' needs are met. Knowledge of MS Exchange, SQL Server, VMWare and Active Directory are considered vital skills.
Must be able to communicate and effectively exchange information with Information Systems staff, other Meadville Medical Center staff, physicians, physician office staff, and other customers
A strong working knowledge of the Windows Server Operating System platform is required.
Working knowledge of popular software products such as Microsoft Office is necessary.
Knowledge of Server virtualization is essential. Specifically, the VMware virtualization Technlogies.
Requires a basic understanding of networking technologies used in a TCP/IP based network.
Analytical skills are mandatory to help ensure an organized approach to problem solving and system deployment.
Will provide direct infrastructure support for server-based systems to help ensure users' needs are met.
A strong working knowledge of MS Exchange, SQL Server, VMWare and Active Directory are considered vital skills.
Must be able to communicate and effectively. Written and verbal exchange of information with Information Systems staff, other Meadville Medical Center staff, physicians, physician office staff, and other customers is required.
Primarily in an office setting. May be required to be in various hospital departments. May need to work under stressful situations with frequent interruptions.
System Administrator
Port Angeles, WA jobs
; not remote work) Department: Information Technology Pay Range: $70,000 to $85,000 per year (DOE/DOQ) Hours: 40/week, Mon-Fri, 8 AM-5 PM; must be authorized to work in the U.S. without current or future visa sponsorship.
Benefits:
* Medical, Dental & Vision Insurance
* Vacation, Sick Leave, Float Days & Paid Holidays
* 403(b) Retirement Plan
* Life Insurance
* Long-Term Disability
* Employee Assistance and Wellness Programs
* LifeFlight Membership
* Education Allowance
JOB PURPOSE: The System Administrator (SA) maintains the operation of over one hundred desktop/laptop computers, approx. twenty virtual servers, several physical servers, and assorted networking equipment using multiple VLANs. The SA supports hardware including printers, scanners, fax machines, signature pads, video teleconferencing, video surveillance, phone system, cell phones, iPads, copiers, as well as an EHR, payroll and timesheet system, and drug prescription software. Most work will be done at the main office, with some limited travel.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Provision, install, configure, support, operate and maintain systems hardware and software related infrastructure.
* Configure, support, and maintain communication technology including email, phone system, and cell phones, public / internal websites.
* Develop and maintain installation, configuration and troubleshooting procedures.
* Create hard drive images and reimage hard drives.
* Investigate and resolve problems with information systems and data.
* Provide support to staff through a help desk, staff training, and set up and tear down of equipment as requested.
* Maintain physical security of confidential materials and assigned Agency property.
* Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
* Perform regular security monitoring to identify any possible system intrusions.
* Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media.
* Provide file recovery as needed.
* Perform regular file archival and purge, as necessary.
* Provide support for the Electronic Health Records (EHR) system.
* Maintain familiarity with and handle client information in accordance with Federal Regulations (42 CFR, Part 2), the Revised Code of Washington (RCW 71.05.390 and RCW 71.24), HIPAA and other applicable laws pertaining to confidentiality of client and staff information.
* Assist Help Desk Technicians with higher tier tickets.
SECONDARY DUTIES AND RESPONSIBILITIES:
* Maintain an equipment inventory.
* Participate in organization and region-wide committees and task groups.
* Participate in special projects as needed.
PERFORMANCE EXPECTATIONS:
* Respond to help requests in a timely fashion.
REQUIRED EDUCATION, LICENSE(S), CERTIFICATION, AND EXPERIENCE:
Education: Bachelor's Degree in CS, EE or a related field, or equivalent experience
Experience:
* Four years' Windows system administration experience
* Four years OpenBSD, UNIX or Linux experience
Additional requirements:
* Must be able to pass a pre-employment drug test and background check
* Must be able to provide vaccination records for MMR, Hep B, Tdap and recent flu shot
KNOWLEDGE, SKILLS, AND ABILITIES:
Essential:
* Windows Server / Windows OS domain with NFS
* Exchange Server / Office Suite / Office 365 with SharePoint
* Cisco/Unifi Switches, Routers and Access Points
* Virtualization with VMware
Preferred:
* FreePBX
* Zendesk
* EHR/EMR Experience
NATURE AND SCOPE:
Physical Demands:
* Medium physical effort - occasionally lift up to 25 lbs., and up to 50 lbs. when needed.
* Occasional standing and walking.
* Occasionally crawling under desks.
* Prolonged sitting at desk with computer.
Cognitive Skills:
* Coordinating - Determining time, place and sequence of operations or actions to be taken based on analysis of data. May include prioritizing multiple responsibilities and/or accomplishing them simultaneously.
* Analyzing - Examining and evaluating data. Presenting alternative actions in relation to the evaluation.
* Troubleshooting - In-depth study of problems to find root causes and develop solutions or workarounds.
* Attention to detail.
Working Environment:
* May be exposed to infections and contagious diseases.
* Occasionally exposed to patients exhibiting assaultive behaviors.
* Works in a clean, well-lit, and ventilated office.
Working Demands:
* Frequent pressure due to schedule demands.
* Limited contact with clients.
* Communicates with employees, vendors, and other agencies in the region.
Principal Challenges:
* Providing technology solutions with limited budget and resources.
* Working with other agencies to access data from the information systems.
* Peninsula Behavioral Health does not discriminate because of a person's presence of any sensory, mental, or physical disability, race, creed, color, national origin, sex, sexual orientation, gender identity including transgender status, marital status, pregnancy, childbirth, and pregnancy-related conditions, age (40), honorably discharged veteran or military status, or use of a trained dog guide or service animal by a person with a disability, state employee or health care whistleblower status.
Center Administrator
Pennsylvania jobs
LIFE Pittsburgh, a growing nonprofit organization with approximately 400 employees, is a community-based alternative to nursing home care and assisted living. Through the LIFE Pittsburgh program, frail older adults can remain in their own home and receive a coordinated plan of care that enables them to maintain their independence and enjoy a safe and active life in the community. Our health teams of geriatric physicians and nurse practitioners, nurses, social workers, rehabilitation specialists and other health care professionals assess our Participants' needs and desires, plan and approve services with them and their family or caregiver, monitor for changes and provide timely interventions. Primary care and community services are provided through our Day Health Centers and through our in-home program according to an individual Participant's needs.
What We Offer
Rich Benefits Package including Medical, Dental, and Vision
401(k) with Company Match, vested immediately.
Life Insurance
Want to further your education? We offer Tuition Reimbursement!
Paid Time Off - Grows every pay period and rolls over into new year!
Job Summary
The Center Administrator is responsible for the day to day operations, administration and coordination of care delivered as described in the individual Plan of Care for each LIFE Pittsburgh Participant. The Center Administrator will facilitate, coordinate and manage the IDT care process to ensure decisions are guided by the Participant's goals of care and are consistent with the PACE model concepts. The care provided per the PACE model of care is not confined to a location but extended to the Participant in whatever setting in which the Participant resides (i.e.: home, nursing facility, hospital or other location.) The PACE model calls for the program to not relinquish the care of the Participant while enrolled in LIFE Pittsburgh.
Essential Functions
Demonstrates and reflects a commitment to the mission and core values of LIFE Pittsburgh to support the elderly in maintaining their dignity and independence in the community.
Ensures the coordination, implementation and evaluation of the plan of care through the interdisciplinary team. Provides direct leadership by facilitation and scheduling of the IDT and Plan of care meetings and ensure that the documentation of the team meetings and the POC are accurate and meeting professional and regulatory standards.
Provides leadership for the IDT members for both their personal and professional development in the work provided by LIFE Pittsburgh. Provides continuous direction and development for the PACE team decision making process as well as the discipline specific approaches consistent with the philosophy of well inform participant self-determination and decision making. (via one on mentoring, utilization of the LP education department for supportive education, HR for appropriate mentoring, and seeks external support for discipline specific education when appropriate with support of organization).
Requires the members of the IDT to provide the highest standard of care possible adhering to the professional quality standards set by LIFE Pittsburgh, regulatory agencies, and licensure. Ensures direct leadership and mentoring / training when deficits noted with regard to the above. (both for direct reports and otherwise).
Ensures individual accountability toward follow through of assessment, implementation and evaluation of the Plan of care to ensure appropriate assessment-based resource allocation in collaboration with the administrative and management teams, participates in the development and maintenance of policies and procedures of operations. (ie, setting clear expectations with staff, monitoring work performed via care plan interventions and individual follow up, soliciting participant and caregiver feedback, soliciting feedback from staff and co- workers).
Monitors center based budgetary spending throughout the fiscal year via departmental financial statements and reporting. Investigates and reports to the various noted trends and variances in the budget. (ie, stock and food supplies, participant allocated needs, inpatient utilization, nursing home costs). Provides analytical and insightful contributions to budgeting processes and demonstrates and acute awareness of the financial impact of team based allocations by always focusing on the need of the participant (and provides one on one and team education via the PACE model regarding allocations and noted trends to focus on participant need and appropriate allocation).
Participates in the quality program collaboratively to measure operational quality, participant satisfaction and team performance on established protocols and policy in place. (IDT communication, satisfaction surveys). Responsible to fulfill the requirements of grievance and appeal program, services requests and other key performance initiatives. (ie, occurrence reports, caregiver and participant follow up and team discussions and facilitation). Works with Regional Director to consistently evaluate and propose new and innovative quality indicators to monitor performance.
Responsible for hiring, mentoring, training and management of the PACE team members to ensure a team of competent, participant focused and high performing IDT members that promote the holistic and inclusive care delivery to PACE participants.
Directs, facilitates and consistently evaluates job performance of staff ensuring the continuous provision of safe and quality care, including periodic and timely annual evaluations of employee performance. Provides interim feedback for performance of the team members on a consistent basis to promote relationship building, rapport, and competent discipline performance. Works with Human Resources directly when indicated for intervention when appropriate.
Ensures collaboration with internal and external customers and contractors to assure that quality care is provided to Participants (ie, vendors, building management, and consultants). Communicates and interacts with outside official sources. (ie, APS, ombudsman, state and federal surveyors) in a way that promotes the mission of LIFE Pittsburgh as an organization that maintains the quality, dignity and autonomy of participant's lives.
Assists with follow up and mentoring of homecare staff to ensure appropriate knowledge of participant care needs in collaboration with the Community Care Supervisor and Homecare departments. Remains knowledgeable on allocated homecare services and schedules to allow for care needs to be communicated and known and to ensure needs remains met and appropriate (to caregivers and the IDT).
Demonstrates the ability to adjust communication style effectively in order to ensure clear and positive exchange of information that promotes and supports cohesiveness, information sharing, collaboration and consensus. Communicates with caregivers and participants on a regular and ongoing to build rapport and explain functional performance.
Provides services promptly, exercises tact, patience and courtesy at all times and conducts themselves in a professional manner with Participants, families, co-workers and any external contacts. As a reprehensive of LIFE Pittsburgh, promotes goodwill and confidence in our Participants, staff, vendors, visitors and the general public.
Proactively maintains requirements for the position (e.g., access of a vehicle, valid driver's license and auto insurance, annual TB, bi-annual physical, etc) and maintains compliance with educational requirements (e.g., Fire Safety, Infection Control, Annual Training, Safe Mobility).
Requirements
Knowledge /Skills / Abilities
Ability to obtain and interpret information in terms of the specific needs of the Participant served.
Ability to hire, orient and manage professional and entry level staff through mentoring and coaching.
Ability to be analytical and critical in the evaluation of center and team operations.
Frequently required to manage many details within a fast-paced environment.
Thorough working knowledge of supporting cognitively impaired seniors and their families to deal with sensitive issues and facilitate problem solving.
Possesses the knowledge of the human growth and development, in particular the aging process, of the Participants served.
Understands the range of treatment needed to serve LIFE Participants.
Ability to multi-task, problem solve complex situations, and navigate through conflicts that arise to achieve resolution.
Good verbal and written communication skills.
Ability to work independently when appropriate, and also work as a strong partner with a multidisciplinary team.
Required Certification/License
Valid Driver's license and automobile insurance (must have vehicle for travel)
Education/Experience
Bachelor's degree in a healthcare related field, Master's Degree strongly preferred, or 1-3 years of experience in an interdisciplinary or supervisory role in a PACE or related environment.
Minimum of (1) year experience working with the elderly in a community setting and relating to the geriatric population and their family members.
Prior management experience preferably in a multidisciplinary or care team environment strongly preferred.
IT Network & Infrastructure Administrator
Lancaster, PA jobs
CURRENT OPENING: * Full-time (EXEMPT) * On-site/Hybrid * Participation in after-hours or on-call support rotation The Network and Infrastructure Administrator is responsible for supporting and enhancing the organization's technology backbone. This role ensures the reliability, security, and scalability of network and core systems infrastructure, including switching, routing, wireless, firewalls, servers, gateways, and virtual environments. This position will be performed in accordance with TANDEM LIVING Core Values, Mission Statement, and regulations.
QUALIFICATIONS:
* Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.
* Three to five (3-5) years of experience supporting enterprise IT infrastructure, including network and server environments.
* Strong knowledge of Cisco networking, VLANs, routing, switching, and wireless systems.
* Experience with VMware, Active Directory, DNS, DHCP, and other core IT services.
RESPONSIBILITIES INCLUDE:
* Maintain and optimize enterprise network infrastructure, including switches, routers, wireless systems, and firewalls.
* Manage and support Cisco-based infrastructure, including routing, switching, Cisco Firewalls (SSA), and Meraki wireless networks.
* Administer and maintain virtualized environments, including VMware and VMware Horizon deployments.
* Monitor network performance, uptime, and capacity while ensuring security best practices and redundancy.
* Collaborate with IT leadership to plan and execute infrastructure upgrades, migrations, and integrations.
BENEFITS:
At TANDEM LIVING we value the wellbeing of our team members and offer competitive wages and a comprehensive benefit package! Benefits may include:
* Medical, Dental, and Vision Insurance
* 401(k) Retirement Plan with company match
* Tuition Reimbursement, Scholarship, and Advancement Programs
* Paid Time Off
* Company-paid Life Insurance
* Access to our Wellness Center and Pool at no charge
* $500 Unlimited Employee Referral Bonus!
Senior Software Application Administrator
Pittsburgh, PA jobs
Description & Requirements Maximus is seeking a Senior Application Software Administrator to design, deploy, and support middleware technologies-primarily JBoss EAP, Apache HTTP Server, and Apache Tomcat-in Windows environments. This role ensures strong performance, scalability, security, and reliability across our application ecosystem.
This is a remote position.
Essential Duties and Responsibilities:
- Perform work submitted by the project when reporting application issues such as performance and service availability.
- Application service management for all managed instances which includes monitoring request for compliance with corporate change policy standards.
- Manage the execution of all environmental changes such as deployments or key configuration changes performed outside the application.
- Manage the shutdown, recovery and testing of all impacted applications during Operating System patching cycles.
- Perform new environment startups and builds which comply with the application administration build standards.
- Manage application administrations and user provisioning as required or when these tasks cannot be delegated without introducing stability issues within the supported solution.
- Participate in after- hours support for assistance in production recovery or time sensitive changes which can only occur outside of standard business hours.
- Provide cross team mentoring and training to assist in propagating application knowledge to the junior team members and assist in strengthening their skills to avoid accidental application impacts to supported environments.
Job-Specific Essential Duties and Responsibilities:
- Administer and maintain middleware platforms across all environments.
- Perform patching, upgrades, and vulnerability remediation.
- Lead troubleshooting and root-cause analysis.
- Monitor and tune system performance; coordinate with vendors as needed.
- Document architectures, configurations, and procedures.
- Support new project planning and deployments.
- Participate in disaster recovery activities.
- Manage SSL certificates and security configurations.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Master's degree preferred.
- Weblogic, Tomcat or TC server and apache experience.
- In-depth knowledge of administration in a UNIX (Solaris) or Linux (RHEL) command-line environment.
- Proficient in writing and maintaining Unix shell scripts to automate system tasks.
- Experience with Puppet/Ansible or equivalent technologies.
- Optimize application performance by tuning application server components
- Thorough understanding of architectural elements required to support large installations and maintain high availability such as clustering, and load balancing w.r.t above listed applications.
- Able to work in fast paced environments and have understanding of programming environments.
- Proactive, can-do attitude whose actions work toward continuous process improvement.
- Strong analytical, troubleshooting, knowledge sharing, collaborative and mentoring skills.
- Superior troubleshooting and diagnostic abilities.
- Must be able to write effective technical documents and reports as a primary focus of daily duties.
- Excellent communication ability (verbal, written, and presentation) and a effective team player.
- Experience supporting all phases of the system development life cycle including development, testing, QA and production.
- Must exercise effective judgment and follow established procedures in support of production, 24x7, and other critical environments.
- Experience in installation, configuration and troubleshooting of Kofax Capture solutions a plus.
- Experience within supporting one or more of the following application instances desired: LifeRay, Crystal Report Server, Siebel CRM, OBIEE, OID, Oracle Forms and Reports, JIRA, IBM SmartCloud, Comodo TFA, InQuira, OnDemand, MicroStrategy, Hyperic, OEM, F5 and/or VMware Ops Center.
- Relevant industry certifications (Java, Unix/Linux, MCSE, Application Server, Database, Image Capture) preferred.
- Familiar with Microsoft IIS administration, configuration, and deployments for .NET applications preferred.
- Experience with database related utilities and tools such as Oracle SQL*Plus, Oracle Enterprise Manager, Microsoft SQL Server Enterprise Manager, and Microsoft Data Sources preferred.
- Knowledge of government sponsored health care programs and systems preferred.
Job-Specific Minimum Requirements:
- Hands-on JBoss and Apache server experience.
- Strong Windows application infrastructure background.
- 5-7 years of relevant experience.
- Bachelor's degree or equivalent experience.
- Strong communication skills.
Additional Requirements
- U.S. citizenship and current residency.
- Ability to obtain a 6C Public Trust clearance and pass a background check.
- Must not be in default on federal student loans.
- Must obtain and maintain a PIV-I card (travel covered by Maximus).
Preferred Skills and Qualifications:
- Patching and deploying Apache Tomcat and JBoss.
- Integrating COTS products and ETL solutions.
- Implementing SSO and two-factor authentication.
- Web and object-oriented programming knowledge (JavaScript, Java, HTML, XML, Perl, web services, IIS, ASP.NET).
- Scripting for automation (PowerShell, Perl).
- VMware or Hyper-V experience.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
100,000.00
Maximum Salary
$
110,000.00
Easy ApplyCenter Administrator
McKees Rocks, PA jobs
Full-time Description
LIFE Pittsburgh, a growing nonprofit organization with approximately 400 employees, is a community-based alternative to nursing home care and assisted living. Through the LIFE Pittsburgh program, frail older adults can remain in their own home and receive a coordinated plan of care that enables them to maintain their independence and enjoy a safe and active life in the community. Our health teams of geriatric physicians and nurse practitioners, nurses, social workers, rehabilitation specialists and other health care professionals assess our Participants' needs and desires, plan and approve services with them and their family or caregiver, monitor for changes and provide timely interventions. Primary care and community services are provided through our Day Health Centers and through our in-home program according to an individual Participant's needs.
What We Offer
Rich Benefits Package including Medical, Dental, and Vision
401(k) with Company Match, vested immediately.
Life Insurance
Want to further your education? We offer Tuition Reimbursement!
Paid Time Off - Grows every pay period and rolls over into new year!
Job Summary
The Center Administrator is responsible for the day to day operations, administration and coordination of care delivered as described in the individual Plan of Care for each LIFE Pittsburgh Participant. The Center Administrator will facilitate, coordinate and manage the IDT care process to ensure decisions are guided by the Participant's goals of care and are consistent with the PACE model concepts. The care provided per the PACE model of care is not confined to a location but extended to the Participant in whatever setting in which the Participant resides (i.e.: home, nursing facility, hospital or other location.) The PACE model calls for the program to not relinquish the care of the Participant while enrolled in LIFE Pittsburgh.
Essential Functions
Demonstrates and reflects a commitment to the mission and core values of LIFE Pittsburgh to support the elderly in maintaining their dignity and independence in the community.
Ensures the coordination, implementation and evaluation of the plan of care through the interdisciplinary team. Provides direct leadership by facilitation and scheduling of the IDT and Plan of care meetings and ensure that the documentation of the team meetings and the POC are accurate and meeting professional and regulatory standards.
Provides leadership for the IDT members for both their personal and professional development in the work provided by LIFE Pittsburgh. Provides continuous direction and development for the PACE team decision making process as well as the discipline specific approaches consistent with the philosophy of well inform participant self-determination and decision making. (via one on mentoring, utilization of the LP education department for supportive education, HR for appropriate mentoring, and seeks external support for discipline specific education when appropriate with support of organization).
Requires the members of the IDT to provide the highest standard of care possible adhering to the professional quality standards set by LIFE Pittsburgh, regulatory agencies, and licensure. Ensures direct leadership and mentoring / training when deficits noted with regard to the above. (both for direct reports and otherwise).
Ensures individual accountability toward follow through of assessment, implementation and evaluation of the Plan of care to ensure appropriate assessment-based resource allocation in collaboration with the administrative and management teams, participates in the development and maintenance of policies and procedures of operations. (ie, setting clear expectations with staff, monitoring work performed via care plan interventions and individual follow up, soliciting participant and caregiver feedback, soliciting feedback from staff and co- workers).
Monitors center based budgetary spending throughout the fiscal year via departmental financial statements and reporting. Investigates and reports to the various noted trends and variances in the budget. (ie, stock and food supplies, participant allocated needs, inpatient utilization, nursing home costs). Provides analytical and insightful contributions to budgeting processes and demonstrates and acute awareness of the financial impact of team based allocations by always focusing on the need of the participant (and provides one on one and team education via the PACE model regarding allocations and noted trends to focus on participant need and appropriate allocation).
Participates in the quality program collaboratively to measure operational quality, participant satisfaction and team performance on established protocols and policy in place. (IDT communication, satisfaction surveys). Responsible to fulfill the requirements of grievance and appeal program, services requests and other key performance initiatives. (ie, occurrence reports, caregiver and participant follow up and team discussions and facilitation). Works with Regional Director to consistently evaluate and propose new and innovative quality indicators to monitor performance.
Responsible for hiring, mentoring, training and management of the PACE team members to ensure a team of competent, participant focused and high performing IDT members that promote the holistic and inclusive care delivery to PACE participants.
Directs, facilitates and consistently evaluates job performance of staff ensuring the continuous provision of safe and quality care, including periodic and timely annual evaluations of employee performance. Provides interim feedback for performance of the team members on a consistent basis to promote relationship building, rapport, and competent discipline performance. Works with Human Resources directly when indicated for intervention when appropriate.
Ensures collaboration with internal and external customers and contractors to assure that quality care is provided to Participants (ie, vendors, building management, and consultants). Communicates and interacts with outside official sources. (ie, APS, ombudsman, state and federal surveyors) in a way that promotes the mission of LIFE Pittsburgh as an organization that maintains the quality, dignity and autonomy of participant's lives.
Assists with follow up and mentoring of homecare staff to ensure appropriate knowledge of participant care needs in collaboration with the Community Care Supervisor and Homecare departments. Remains knowledgeable on allocated homecare services and schedules to allow for care needs to be communicated and known and to ensure needs remains met and appropriate (to caregivers and the IDT).
Demonstrates the ability to adjust communication style effectively in order to ensure clear and positive exchange of information that promotes and supports cohesiveness, information sharing, collaboration and consensus. Communicates with caregivers and participants on a regular and ongoing to build rapport and explain functional performance.
Provides services promptly, exercises tact, patience and courtesy at all times and conducts themselves in a professional manner with Participants, families, co-workers and any external contacts. As a reprehensive of LIFE Pittsburgh, promotes goodwill and confidence in our Participants, staff, vendors, visitors and the general public.
Proactively maintains requirements for the position (e.g., access of a vehicle, valid driver's license and auto insurance, annual TB, bi-annual physical, etc) and maintains compliance with educational requirements (e.g., Fire Safety, Infection Control, Annual Training, Safe Mobility).
Requirements
Knowledge /Skills / Abilities
Ability to obtain and interpret information in terms of the specific needs of the Participant served.
Ability to hire, orient and manage professional and entry level staff through mentoring and coaching.
Ability to be analytical and critical in the evaluation of center and team operations.
Frequently required to manage many details within a fast-paced environment.
Thorough working knowledge of supporting cognitively impaired seniors and their families to deal with sensitive issues and facilitate problem solving.
Possesses the knowledge of the human growth and development, in particular the aging process, of the Participants served.
Understands the range of treatment needed to serve LIFE Participants.
Ability to multi-task, problem solve complex situations, and navigate through conflicts that arise to achieve resolution.
Good verbal and written communication skills.
Ability to work independently when appropriate, and also work as a strong partner with a multidisciplinary team.
Required Certification/License
Valid Driver's license and automobile insurance (must have vehicle for travel)
Education/Experience
Bachelor's degree in a healthcare related field, Master's Degree strongly preferred, or 1-3 years of experience in an interdisciplinary or supervisory role in a PACE or related environment.
Minimum of (1) year experience working with the elderly in a community setting and relating to the geriatric population and their family members.
Prior management experience preferably in a multidisciplinary or care team environment strongly preferred.
Sterile Processing Network Administrator
Pittsburgh, PA jobs
Responsible for ensuring the highest levels of excellence in quality and infection prevention, standardization, and continuous improvement across all Sterile Processing Departments (SPDs) within AHN. ESSENTIAL RESPONSIBILITIES * Develop, implement, and oversee a comprehensive quality control program for all AHN Sterile Processing Departments, ensuring strict adherence to The Joint Commission (TJC), Association for the Advancement of Medical Instrumentation (AAAMI), and the Association of Perioperative Registered Nurses (AORN) standards and recommended practices.20%
* Oversees and optimizes logistical processes for offsite reprocessing activities, including transportation inventory management, tracking, and communication protocols. Ensures the safe movement of instrumentation between AHN facilities.20%
* Acts as a resource and mentor for SPD managers and staff across the Network, fostering a culture of continuous learning and excellence 20%
* Collaborates closely with the Vice President of Perioperative Services, hospital leadership, perioperative leadership, supply chain, and other key stakeholders to align sterile processing strategies with broader organizational goals10%
* Conducts regular audits and assessments of all SPDs to identify areas for improvement and ensure consistent compliance. 10%
* Leads initiatives to standardize sterile processing workflows, policies, and procedures across all AHN facilities to optimize efficiency, reduce variations, and enhance safety.10%
* Facilitate the adoption of new technologies and best practices to enhance sterile processing operations10%
* Other duties as assigned or requested.
QUALIFICATIONS:
Required
* Bachelor's degree in Healthcare administration, business administration or related field
* 15 years of experience in Sterile Processing
* 5 years of experience in Progressive Leadership
* 2 of the following HSPA Certifications (CRCST, CIS, CER, CHL)
Preferred
* Master's degree
* All 4 of the HSPA Certifications (CRCST, CIS, CER, CHL)
SKILLS:
* In depth knowledge of TJC, AAMI, AORN standards, FDA and OSHA regulations
* experience with Microsoft Office software (Word, Excel, Access, PowerPoint, etc.)
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at *****************************
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Auto-ApplyNetwork Administrator
Moses Lake, WA jobs
Our Mission
All of us, for each of you, every time.
Our Vision
Together, serving as the trusted regional healthcare partner.
Our Values
Listen~Love~Respect~Excel~Innovate
At
Samaritan Healthcare
we are dedicated to providing healthcare services to the community that we serve. We are committed to providing the very best work environment for our professionals and the very best care to our patients. The Network Administrator configures, optimizes and monitors network servers, hubs, routers and switches. Collaboration with the IT team ensures smooth integration of network systems as well as security of the network and data.
This is a full-time position working 40 hours a week.
ESSENTIAL FUNCTIONS
Manage and maintain Cisco hardware including wireless access points, routers, switches, and other network devices.
Ensure the proper configuration and optimization of network servers, hubs, routers, and switches to support hospital operations.
Monitor network performance, analyze data traffic, and troubleshoot network-related issues to maintain optimal uptime and reliability.
Implement and maintain security measures to safeguard hospital network infrastructure and data against unauthorized access and cyber threats.
Conduct regular security audits and vulnerability assessments to identify and mitigate potential risks.
Stay informed about industry best practices and emerging technologies related to network security.
Provide technical support and guidance to hospital staff and end-users on network-related matters.
Collaborate with IT teams and other departments to ensure seamless integration of network systems and applications.
Assist in planning and executing network upgrades, expansions, and migrations as needed.
Maintain accurate and up-to-date documentation of network configurations, procedures, and troubleshooting guides.
Ensure compliance with hospital policies, industry regulations, and standards related to network infrastructure and security.
Stay current with Cisco technologies and certifications, such as Cisco Certified Network Associate (CCNA), and share knowledge with colleagues.
Conduct training sessions or workshops for hospital staff to enhance their understanding of network technologies and best practices.
Participate in on-call rotation and respond promptly to network emergencies and outages to minimize disruption to hospital operations.
Develop and maintain disaster recovery plans and procedures to ensure business continuity in the event of network failures or cyber incidents.
Coordinate with external vendors and service providers to procure network equipment, services, and support contracts.
Evaluate vendor proposals and negotiate contracts to ensure cost-effective solutions and services for the hospital network.
Prepare and present regular reports on network performance, security incidents, and compliance metrics to management and stakeholders.
Analyze data trends and recommend improvements or upgrades to enhance network efficiency and reliability.
Ensures no injuries to self or others by following safe work practices and policies. This includes, but is not limited to: security and safety, understanding of MSDS, equipment, infection control, fire, disaster, safe lifting and body mechanics.
Ensures self-compliance with organization policies and procedures as well as labor agreements.
Ensures the interface with team members and other support groups is conducted in a courteous and efficient manner conducive with the organization's values.
Conducts self in a professional manner and ensures personal appearance meets the standards necessary to perform the job function while representing the organization.
Ensures that additional accountabilities, as may be required by management, be handled in a manner necessary to meet organizational standards.
WORK ENVIRONMENT
The professional in this position reports to the Information Technology Director. This position works closely with all computer users within the organization in order to support their computing needs.
EDUCATION & EXPERIENCE
Education:
Bachelors' degree in Computer Information Systems or related field or equivalent experience.
Certification:
Cisco Certified Network Associate (CCNA) certification or equivalent knowledge
Experience:
2-4 years of enterprise network support experience preferred
Skills/Competencies:
In depth knowledge and experience with VMware. Capable of configuring and managing virtual machines and virtual switches.
Capable of analyzing a problem, understanding the impact to the organization and able to recommend a course of action for resolution.
Proven skills and demonstrated success with managing complex projects, working independently, performing above expectations, and meeting standards of professional conduct and behavior.
Strong mathematical, verbal, and written communication skills.
Excellent customer service skills.
PHYSICAL REQUIREMENTS:
Occasional standing, walking, lifting, reaching, kneeling, bending, stooping, pushing and pulling.
Ability to communicate using verbal and/or written skills for accurate exchange of information with physicians, nurses, health care professionals, patients and/or family, and the public.
Heavy physical effort, lift/carry up to 50 lbs.
As a Samaritan Healthcare professional, you will be asked to carry out the Mission, Vision, Values, and Strategy of Samaritan Healthcare, personifying service and operational excellence including the creation and maintenance of the best patient, professional, physician, and student experience.
Network Administrator
Moses Lake, WA jobs
Job Description Our Mission
All of us, for each of you, every time.
Our Vision
Together, serving as the trusted regional healthcare partner.
Our Values
Listen~Love~Respect~Excel~Innovate
At
Samaritan Healthcare
we are dedicated to providing healthcare services to the community that we serve. We are committed to providing the very best work environment for our professionals and the very best care to our patients. The Network Administrator configures, optimizes and monitors network servers, hubs, routers and switches. Collaboration with the IT team ensures smooth integration of network systems as well as security of the network and data.
This is a full-time position working 40 hours a week.
ESSENTIAL FUNCTIONS
Manage and maintain Cisco hardware including wireless access points, routers, switches, and other network devices.
Ensure the proper configuration and optimization of network servers, hubs, routers, and switches to support hospital operations.
Monitor network performance, analyze data traffic, and troubleshoot network-related issues to maintain optimal uptime and reliability.
Implement and maintain security measures to safeguard hospital network infrastructure and data against unauthorized access and cyber threats.
Conduct regular security audits and vulnerability assessments to identify and mitigate potential risks.
Stay informed about industry best practices and emerging technologies related to network security.
Provide technical support and guidance to hospital staff and end-users on network-related matters.
Collaborate with IT teams and other departments to ensure seamless integration of network systems and applications.
Assist in planning and executing network upgrades, expansions, and migrations as needed.
Maintain accurate and up-to-date documentation of network configurations, procedures, and troubleshooting guides.
Ensure compliance with hospital policies, industry regulations, and standards related to network infrastructure and security.
Stay current with Cisco technologies and certifications, such as Cisco Certified Network Associate (CCNA), and share knowledge with colleagues.
Conduct training sessions or workshops for hospital staff to enhance their understanding of network technologies and best practices.
Participate in on-call rotation and respond promptly to network emergencies and outages to minimize disruption to hospital operations.
Develop and maintain disaster recovery plans and procedures to ensure business continuity in the event of network failures or cyber incidents.
Coordinate with external vendors and service providers to procure network equipment, services, and support contracts.
Evaluate vendor proposals and negotiate contracts to ensure cost-effective solutions and services for the hospital network.
Prepare and present regular reports on network performance, security incidents, and compliance metrics to management and stakeholders.
Analyze data trends and recommend improvements or upgrades to enhance network efficiency and reliability.
Ensures no injuries to self or others by following safe work practices and policies. This includes, but is not limited to: security and safety, understanding of MSDS, equipment, infection control, fire, disaster, safe lifting and body mechanics.
Ensures self-compliance with organization policies and procedures as well as labor agreements.
Ensures the interface with team members and other support groups is conducted in a courteous and efficient manner conducive with the organization's values.
Conducts self in a professional manner and ensures personal appearance meets the standards necessary to perform the job function while representing the organization.
Ensures that additional accountabilities, as may be required by management, be handled in a manner necessary to meet organizational standards.
WORK ENVIRONMENT
The professional in this position reports to the Information Technology Director. This position works closely with all computer users within the organization in order to support their computing needs.
EDUCATION & EXPERIENCE
Education:
Bachelors' degree in Computer Information Systems or related field or equivalent experience.
Certification:
Cisco Certified Network Associate (CCNA) certification or equivalent knowledge
Experience:
2-4 years of enterprise network support experience preferred
Skills/Competencies:
In depth knowledge and experience with VMware. Capable of configuring and managing virtual machines and virtual switches.
Capable of analyzing a problem, understanding the impact to the organization and able to recommend a course of action for resolution.
Proven skills and demonstrated success with managing complex projects, working independently, performing above expectations, and meeting standards of professional conduct and behavior.
Strong mathematical, verbal, and written communication skills.
Excellent customer service skills.
PHYSICAL REQUIREMENTS:
Occasional standing, walking, lifting, reaching, kneeling, bending, stooping, pushing and pulling.
Ability to communicate using verbal and/or written skills for accurate exchange of information with physicians, nurses, health care professionals, patients and/or family, and the public.
Heavy physical effort, lift/carry up to 50 lbs.
As a Samaritan Healthcare professional, you will be asked to carry out the Mission, Vision, Values, and Strategy of Samaritan Healthcare, personifying service and operational excellence including the creation and maintenance of the best patient, professional, physician, and student experience.
Entry IT Administrator - IN HOUSE
Eagleville, PA jobs
Job Description
Psychiatric Medical Practice with offices in Phoenixville and Collegeville seeking IT Support Specialist to ensure the stable operation of the in-house databases, servers and network. The person will also analyze and resolve end user hardware and software computer problems in a timely and accurate fashion and provide end user training where required. This is not a remote position, individuals outside of reasonable commute distance, need not apply. Recent grads and entry level applicants are welcome to apply.
Responsibilities:
Installation, configuration, maintenance, and troubleshooting of end user workstation, network and system hardware, software, VOIP phones, mobile devices and office printers.
Manage servers, terminal and backup servers and associated operating systems and software.
Aid in training assistance on the functionality of EMR software for all ongoing users.
Identify and resolve system and database issues related to EMR product.
Requirements
Experience:
College or technical diploma in the field of computer science or 2-3 years equivalent work experience.
Experience with Server 2008 and/Active Directory/ Group Policy / Server Hardware, preferred.
Knowledge of TCP/IP networking and related network services (e.g., DNS,DHCP, etc.)
Some application support experience with Microsoft Exchange, Microsoft Active Directory and Microsoft SQL preferred.
Basic cabling knowledge.
Computer virtualization; VMWare and /or Hyper-V.
Information and data backup principles.
Microsoft and A+ Certifications, preferred
Office 365, PHP Website and Wordpress Administration
Python Programming Language, preferred
Ability to clearly communicate technical concepts to nontechnical people.
Benefits
Compensation for IT support specialist
Salary between $15 -$20 per hour commensurate with experience. Benefits: PTO, Paid Holidays, 401K Contribution, Medical, Dental Insurance
PPC is an equal-opportunity employer. Applicants will not be discriminated on the basis of race, color, religious creed, disability, ancestry, national origin or sex.
Penn Psychiatric Center is not affiliated with the University of Pennsylvania
Network Administrator I
King, PA jobs
Promptcare is seeking a highly motivated and skilled Network Administrator I to join our team in our King of Prussia, PA office location. As a Network Administrator I, you will be responsible for providing service and support of network hardware and software for corporate and branch offices. You will work closely with other IT professionals to ensure that our network infrastructure is secure, reliable, and efficient. If you are a self-starter with a passion for technology and a desire to learn and grow, we encourage you to apply for this exciting opportunity as a Network Administrator I.
Job Type: Full-Time, 40 hours per week, Mon-Fri
Job Location: Hybrid in King of Prussia, PA
Requirements
High School Diploma. Associates preferred
CNE preferred
Minimum 2 years' experience with Windows servers and workstations, LANs and WANs, VPN, HTML and web design and programming
Ability to troubleshoot network issues
Job Responsibilities, included but not limited to:
Manage and maintain all network hardware and software
Manage and support LAN/WAN communication to ensure maximum effectiveness and minimized delays and downtime
Assist Network Administration Manager with network equipment purchasing inventory and vendor relations to ensure the proper balance of assets in inventory
Manage and upgrade applications for various servers and workstations across the network to ensure reliability and security as needed to ensure maximum effectiveness and minimized delays and downtime
Manage directories, storage and anti-virus protections to ensure maximum protection and minimized delays and downtime
Train network users, answer questions, resolve problems and communicate changes in software and operations to ensure maximum effectiveness and minimized delays and downtime
Assis in the development and support of software technology assets utilized in application and web solutions for PromptCare business operations
Develop and manage PC inventory management solution
Participate in technology planning and budgeting as needed to ensure to ensure infrastructure is properly supported
Program and troubleshoot office phone system to ensure maximum effectiveness and minimized delays and downtime
Acquire, configure and install workstations as required to ensure maximum effectiveness and minimize delays and downtime
Assist with creation and maintenance of external, internal websites, and program code for various corporate systems
Follow all established PC policies and procedures
Document all network, software and hardware in asset tracking lists maintained by the IT Department
Other duties as assigned
Physical Demands
The physical requirements outlined here are indicative of what an employee must meet to effectively carry out the essential functions of this role. While performing job duties, the employee is frequently required to communicate verbally and listen attentively. The role necessitates the ability to lift files, open filing cabinets, and bend or stand as needed. Additionally, the position occasionally requires lifting office products and supplies weighing between 20 and 30 pounds.
Benefits & Perks
Comprehensive Medical, Dental, and Vision Package
401(k) Plan with Company Match
Generous PTO: Vacation, Sick Time, Personal Days, and Paid Holidays
Life Insurance: Standard coverage with optional enhancements
Employee Assistance Program: Free counseling and coaching sessions
Emotional Well-being and Work-Life Balance Resources
Short & Long-Term Disability: Company-paid with optional supplements
Accidental Death and Dismemberment Insurance
FSA and HSA: Manage healthcare expenses
Commuter Spending Programs
Volunteer and Engagement Opportunities
Employee Referral Bonuses
Exclusive Discounts on entertainment, travel and various other supplemental and cellphone plans
Equal Employment Opportunity
The PromptCare Companies is committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination on the basis of race, color, age, national origin, religion, gender, gender identity, sexual orientation, pregnancy, marital status, genetic disposition, disability, veteran's status or any other characteristic or classification protected by State/Federal/Local laws. We foster a work environment in which diversity and inclusion are embraced, people are hired and advanced on their merits, and employees are treated with mutual respect and dignity.
Entry IT Administrator - IN HOUSE
Phoenixville, PA jobs
Job Description
Psychiatric Medical Practice with offices in Phoenixville and Collegeville seeking IT Support Specialist to ensure the stable operation of the in-house databases, servers and network. The person will also analyze and resolve end user hardware and software computer problems in a timely and accurate fashion and provide end user training where required. This is not a remote position, individuals outside of reasonable commute distance, need not apply. Recent grads and entry level applicants are welcome to apply.
Responsibilities:
Installation, configuration, maintenance, and troubleshooting of end user workstation, network and system hardware, software, VOIP phones, mobile devices and office printers.
Manage servers, terminal and backup servers and associated operating systems and software.
Aid in training assistance on the functionality of EMR software for all ongoing users.
Identify and resolve system and database issues related to EMR product.
Requirements
Experience:
College or technical diploma in the field of computer science or 2-3 years equivalent work experience.
Experience with Server 2008 and/Active Directory/ Group Policy / Server Hardware, preferred.
Knowledge of TCP/IP networking and related network services (e.g., DNS,DHCP, etc.)
Some application support experience with Microsoft Exchange, Microsoft Active Directory and Microsoft SQL preferred.
Basic cabling knowledge.
Computer virtualization; VMWare and /or Hyper-V.
Information and data backup principles.
Microsoft and A+ Certifications, preferred
Office 365, PHP Website and Wordpress Administration
Python Programming Language, preferred
Ability to clearly communicate technical concepts to nontechnical people.
Benefits
Compensation for IT support specialist
Salary between $15 -$20 per hour commensurate with experience. Benefits: PTO, Paid Holidays, 401K Contribution, Medical, Dental Insurance
PPC is an equal-opportunity employer. Applicants will not be discriminated on the basis of race, color, religious creed, disability, ancestry, national origin or sex.
Penn Psychiatric Center is not affiliated with the University of Pennsylvania
Linux Systems Engineer
Philadelphia, PA jobs
Job Description
Medical Guardian is a fast-growing digital health and safety company on a mission to help people live a life without limits. With 13 consecutive years on the Inc. 5000 list of Fastest Growing Companies, we're redefining what it means to age confidently and independently.
We support over 625,000 members nationwide with life-saving emergency response systems and remote patient monitoring solutions. Trusted by families, healthcare providers, and care managers, our work is powered by a culture of innovation, compassion, and purpose.
Position Summary:
The Linux Systems Engineer is responsible for ensuring the stability, performance, and reliability of our Linux-based environment. This role focuses on proactive monitoring, process management, and system optimization, maintaining uptime and smooth operation across critical business applications.
Serving as a key bridge between the infrastructure, development, and managed service provider (MSP) teams, the Linux Systems Engineer will collaborate to triage issues, coordinate escalations, automate recovery and maintenance tasks, and improve visibility across systems. This position is central to maintaining a resilient environment today while building the technical foundation for our future state in the cloud.
As the organization continues migrating workloads to Azure, this role offers a clear growth path into cloud infrastructure, automation, and observability. The ideal candidate will not only strengthen current Linux operations but also evolve into a cloud or DevOps engineer, supporting the transition toward modern, scalable, and automated environments.
Key Responsibilities:
System Monitoring & Incident Response
Monitor system and application health using tools such as Datadog, Prometheus, Grafana, or Azure Monitor.
Respond to alerts in real time, performing root cause analysis and executing immediate remediation when required.
Restart or recover Linux services, containers, and background processes safely and efficiently.
Analyze logs and system metrics to detect trends, prevent outages, and drive long-term stability improvements.
Participate in on-call rotation and defined incident response procedures.
System Maintenance & Stability
Maintain, configure, and optimize Linux systems (e.g., Ubuntu, CentOS, or Red Hat) across production and development environments.
Manage, configure, and troubleshoot Apache web servers, including virtual hosts, SSL/TLS certificates, modules, and performance tuning.
Perform updates, patching, and configuration changes in line with change management and compliance standards (HIPAA, PCI, SOC 2).
Automate maintenance and monitoring routines using Bash, Python, or Ansible.
Support operational readiness for application releases and infrastructure changes.
Collaboration & Continuous Improvement
Work closely with application, platform, and development teams to ensure seamless deployments and stable operations.
Collaborate regularly with the Managed Service Provider (MSP) to coordinate incident response, validate system health, and ensure SLA alignment.
Participate in joint troubleshooting sessions with the MSP to identify root causes and implement permanent resolutions.
Provide detailed system insights and maintain accurate communication channels between internal IT leadership and the MSP.
Partner with Engineering and Platform teams to improve alerting, logging, and observability.
Document all processes, incident reports, and runbooks in Confluence or equivalent repositories.
Security & Compliance
Ensure system configurations align with internal security policies and compliance standards.
Maintain logging and access controls consistent with HIPAA, SOC 2, and PCI DSS expectations.
Apply the principle of least privilege and use secure methods for credential and key management.
Requirements:
3+ years of hands-on experience managing and troubleshooting Linux-based production environments (e.g., Ubuntu, CentOS, Red Hat), supporting at least 50+ servers or VMs in enterprise or high-availability settings.
Strong knowledge of Linux internals, including:
Process management (ps, top, htop, etc.)
Systemd service configuration and management
Journald log review and tuning
Performance tuning using tools like vmstat, iostat, sar, strace.
Direct experience configuring and managing Apache web servers, including:
Virtual hosts, modules (e.g., mod_ssl, mod_rewrite)
SSL/TLS setup and certificate management (e.g., Let's Encrypt, custom CAs)
Performance optimization techniques (e.g., KeepAlive tuning, gzip, caching modules)
Monitoring and alerting experience with at least one major tool (list in resume preferred):
Datadog, Prometheus, Nagios, Zabbix, Azure Monitor, or similar
Automation experience, including:
Bash scripting for recurring tasks (share sample scripts if applicable)
Python scripting or Ansible playbooks for config management, deployments, or maintenance
Experience with network and DNS troubleshooting (e.g., dig, nslookup, tcpdump, iptables, or netstat)
Understanding of load balancing concepts (e.g., HAProxy, Nginx, or cloud-native load balancers)
Demonstrated incident response or root cause analysis contributions (please highlight real examples in resume or cover letter)
Strong documentation habits: e.g., created or maintained runbooks, internal wikis, or system diagrams
Exposure to Azure (preferred) or other cloud platforms (AWS, GCP); ideally involved in VM provisioning, resource scaling, or hybrid infrastructure setup
Familiarity with containerized environments, including:
Dockerfile creation and image management
Kubernetes basics (e.g., kubectl, pods, deployments, Helm charts)
Experience integrating monitoring or infrastructure steps into CI/CD pipelines (e.g., using Azure DevOps, GitHub Actions, Jenkins)
Basic understanding of web stacks from an operational standpoint:
Familiarity with at least one runtime: PHP, Node.js, or Python
Experience supporting app releases, restarts, or environment debugging
Candidates must be authorized to work in the United States without current or future need for visa sponsorship.
Nice to Have:
Apache performance enhancements using PHP-FPM configuration and tuning
Experience with Jasmin SMPP Server for SMS gateway or similar messaging infrastructure
Familiarity with RabbitMQ or other message brokers (e.g., Kafka, Redis Streams)
Operational knowledge of Mosquitto MQTT or similar protocols used for IoT messaging
Exposure to hybrid web server environments (e.g., Apache with Nginx reverse proxy)
Education / Experience:
Bachelor's degree in computer science, Information Technology, Engineering, or a related field preferred. Equivalent combination of education and hands-on experience will be considered.
Work Hours and Travel Requirements:
Must be available to assist with troubleshooting and analysis during off-hours production issues, as needed. The IT Team works in a hybrid environment that requires a minimum of two days per week (Tuesday and Wednesday) in the Philadelphia office.
Benefits
Health Care Plan (Medical, Dental & Vision)
Paid Time Off (Vacation, Sick Time Off & Holidays)
Company Paid Short Term Disability and Life Insurance
Retirement Plan (401k) with Company Match
Senior Systems Engineer - Infrastructure
Pittsburgh, PA jobs
Recognized as a “Best Place to Work Modern Healthcare” - Join a team where people come first. At Vital Care, we are committed to creating an inclusive, growth-focused environment where every voice matters. Vital Care is the premier pharmacy franchise business with franchises serving a wide range of patients, including those with chronic and acute conditions. Since 1986, our passion has been improving the lives of patients and healthcare professionals through locally-owned franchise locations across the United States. We have over 100 franchised Infusion pharmacies and clinics in 35 states, focusing on the underserved and secondary markets. We know infusion services, and we guide owners along the path of launch, growth, and successful business operations. What we offer:
Comprehensive medical, dental, and vision plans, plus flexible spending, and health savings accounts.
Paid time off, personal days, and company-paid holidays.
Paid Paternal Leave.
Volunteerism Days off.
Income protection programs include company-sponsored basic life insurance and long-term disability insurance, as well as employee-paid voluntary life, accident, critical illness, and short-term disability insurance.
401(k) matching and tuition reimbursement.
Employee assistance programs include mental health, financial and legal.
Rewards programs offered by our medical carrier.
Professional development and growth opportunities.
Employee Referral Program.
Job Summary:
As a Senior Systems Engineer specializing in infrastructure, you'll play a critical role in designing, implementing, and maintaining the IT systems that form the backbone of Vital Care. Your expertise will span cloud-based solutions, automation, identity management, SaaS administration, on-premises and cloud networking, and system integrations. Collaborating with technology management, product development teams, and vendors, you'll ensure the successful delivery of technical solutions aligned with the business's strategic decisions.
Duties/Responsibilities:
Cloud + Infrastructure design and Management:
Design, implement, and maintain robust and scalable infrastructure solutions across on-premise and cloud environments (Azure, M365) that meet the organization's current and future needs.
Administer and optimize Microsoft 365 services, including Exchange Online, SharePoint, Teams, and OneDrive.
Manage endpoint configuration and compliance using Intune and related tools.
Act as Vital Care's endpoint specialist, responsible for security hardening, compliance, and advances troubleshooting across all supported endpoint platforms.
Integrate new and existing systems to ensure seamless communication and collaboration across the infrastructure.
Evaluate and implement third-party tools and technologies to enhance system efficiency and performance.
Support all aspects of the infrastructure, including servers, storage, and networking.
Architect, configure, and maintain cloud networking components such as Azure Virtual Networks, VPN Gateways, ExpressRoute, Application Gateways, load balancers, and hybrid network integrations.
Manage standard services within a centralized infrastructure.
Automation and Performance Optimization:
Develop and maintain automation scripts (PowerShell, etc.) to streamline operations and reduce manual tasks.
Monitor, analyze, and optimize system performance to ensure the highest levels of availability, reliability, and scalability.
Proactively identify and address potential bottlenecks and performance issues.
Implement and maintain security measures to safeguard the organization's infrastructure and SaaS platforms.
Ensure compliance with industry standards and regulations, keeping abreast of security best practices
Troubleshooting and Escalation:
Diagnose and resolve complex infrastructure and SaaS-related issues.
Responsible for monitoring and responding to service delivery requests.
Provide escalation support for complex problems as needed.
Project Leadership:
Lead infrastructure-related projects from conception to completion, ensuring timely delivery and adherence to project milestones.
Mentor and guide junior team members, fostering a culture of continuous learning and improvement.
Required Skills/Abilities:
Strong knowledge of Active Directory, Azure AD, MFA, and SSO.
Proficiency in scripting and automation.
Ability to understand operational business processes and apply technical/system knowledge.
Must demonstrate excellent professional communication skills through clearly written, concise and comprehensive documentation, and strong technical writing skills.
Strong organizational, customer service, interpersonal, and time-management skills.
Education and Experience:
Bachelor's or master's degree in computer science, Engineering, or a related experience.
Proven experience as a System Engineer with a focus on cloud and on-premises infrastructure (minimum of 5 years).
Demonstrated expertise in both on-premises networking (LAN/WAN, routing, switching, VPN, SD-WAN, firewalls) and cloud networking (Azure VNets, VNet peering, network security groups, load balancers, virtual appliances, hybrid connectivity).
Expertise in Microsoft Azure, M365 administration, and Intune endpoint management.
Industry certifications are a plus. (ITTL, M365, Azure, Security+)
Experience with Palo Alto Firewalls, Prisma, and Global Protect a Plus.
Physical Requirements:
Sitting: Prolonged periods of sitting are typical, often for the majority of the workday.
Keyboarding: Frequent use of a keyboard for typing and data entry.
Reaching: Occasionally reaching for items such as files, documents, or office supplies.
Fine Motor Skills: Precise movements of the fingers and hands for tasks like typing, using a mouse, and handling paperwork.
Visual Acuity: Good vision for reading documents, computer screens, and other detailed work.
Be part of an organization that invests in you! We are reviewing applications for this role and will contact qualified candidates for interviews.
Vital Care Infusion Services is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status, or any other basis protected by applicable federal, state, or local law.
Vital Care Infusion Services participates in E-Verify.
This position is full-time.