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Texas Mutual Insurance jobs in Houston, TX - 36 jobs

  • CFA Customer Service Coordinator

    Zurich Insurance Company Ltd. 4.8company rating

    Houston, TX job

    Travel Guard meets the diverse needs of leisure and corporate travelers alike through its comprehensive portfolio of travel insurance plans and assistance services as well as a network of experienced providers. With global service centers placed strategically around the globe, our 24/7 multilingual team is always just a phone call away and ready to assist when our customers experience travel issues - from lost luggage or minor travel inconveniences to medical emergencies or life-threatening events. We help customers recover from travel disruptions and enjoy their journeys knowing Travel Guard has their back every step of the way. If you're interested in becoming part of this exciting and growing team, we would love to hear from you! Zurich North America is seeking a CFA Customer Service Coordinator to join our Group in North American. In this role, the CFA Customer Service Coordinator is the front-line of customer support in coordinating risk mitigation activities that ensure Aon's CareFree guests are in the best hands while traveling abroad and cruising. You are the heart of the operation and will work with Zuirch Travel's Medical and Security teams, Travel Desk, and a Leadership team from a wide array of associated career fields, such as Risk Management, Medical, Military, NGO's and Federal agencies. As a coordinator at Zurich you are the one the clients turn to in times of need. You act with speed, composure, compassion, and knowledge to solve problems and the work you do every day is the heart of Zurich business. The CFA Customer Service Coordinator is responsible for: * Provides telephone support and emergency evacuation services in response to client requests * Uses appropriate resources to provide referrals to clients according to their requests * Coordinates the management of each client's travel emergencies, flight cancellations, flight delays, trip interruptions and cancellations, baggage delays and similar events in general travel assistance * Monitors the status of patients and regularly reports the situation to the family and / or fellow travelers of the insured * Makes arrangements for medical evacuation by working with the Provider Network Group (PNG) and the Medical Case Management (MCM) team * Documents the entire management of each case * Provides telephone and document translation services through applicable providers * Sends and receives faxes and e-mails, calls via telephone, and supports inbound/outbound SMS communications * Makes assessments and files claims on behalf of the client * Works with and supports the Provider Network Group by adding and evaluating both new service and existing service providers Basic Qualifications: * English required * Experience in customer service or dealing directly with customers such as, Airline, Inside/Outside Sales * Excellent telephone communication skills and computer skills * Excellent verbal and written use of the language * Ability to multitask in a fast paced environment * Requires basic skills to analyze costs and opt for services * Must have a strong orientation to problem solving and a strong ability to find solutions in situations where there is no precedent. Ability to work under pressure Preferred Qualifications: * Bilingual in Spanish, and/or Multilingual in Spanish and Portuguese or Spanish and French a plus, but not required * Contact Center experience is preferred, but not exclusive * Health care experience is preferred, but not exclusive You are joining us at a pivotal time in our business. With the recent acquisition of AIG's global personal travel insurance business, Travel Guard, we have become a leading travel insurance and assistance provider globally, serving over 20 million customers annually and maintaining long-term relationships with more than 200 distribution partners. We're for travelers and for traveling, but we want to offer much more beyond travel insurance and assistance - we want to 'cover more'. Zurich Cover More recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers' expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet Nearest Major Market: Houston
    $36k-44k yearly est. 6d ago
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  • Claim Executive

    The Travelers Companies 4.4company rating

    Houston, TX job

    Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $104,000.00 - $171,700.00 Target Openings 1 What Is the Opportunity? As a Claim Executive, you will fulfill the Bond and Specialty Insurance (BSI) Claims mission by conducting thorough investigations, analyses, evaluations, and dispositions of claims as well as providing superior customer service in order to achieve desired results. Effectively manage all assigned BSI claims, typically of advanced to highest severity and complexity. Interact and collaborate with claim and underwriting colleagues as well as with external business associates (insureds, vendors, agents). What Will You Do? * Handle and resolve claims of advanced to highest severity and complexity with minimal supervision, including conducting in-depth investigations and analysis, identifying potential risks, liabilities, and coverage issues, and the negotiation of settlements. * Independently conduct thorough review of Bond/Insurance policies, agreements, contracts, and legal documents to confirm coverage and obligations. * Independently assess claim exposures and develop effective strategies for claim resolution. Interact and collaborate with internal departments as needed. * Ensure compliance with BSI claims processes, procedures, and best practices, offering guidance and insights to internal stakeholders and clients as needed. * Maintain thorough documentation of claim activities, decisions, and communications, adhering to record-keeping standards and confidentiality protocols. * Communicate and strategically collaborate with outside counsel to proactively manage and strategize effective litigation, ensuring alignment with organizational goals. * Independently prepare reports to management to accurately reflect loss development, potential/actual financial exposure, coverage issues, projected/actual recoveries and propose claim, recovery, and resolution strategies. * Identify all recovery opportunities and, where appropriate, coordinate recovery efforts with the Recovery Management Unit and claims management. * Ensure stakeholders/customers feel secure, respected, and cared for throughout the duration of the claims process. * To perform the essential functions of this job, acquisition and maintenance of Insurance License(s) is required to comply with state and Travelers' requirements. Generally, license(s) must be obtained within three months of starting the job and must obtain ongoing continuing education credits as mandated. * Offer guidance, mentorship, and training to less experienced claims representatives to enhance their skills in claim handling performance. * Perform other duties as assigned. What Will Our Ideal Candidate Have? * Bachelor's degree. * Eight years of claim handling experience. * Expert knowledge of legal terminology and skilled in legal research to effectively lead the claim process. * Advanced grammar and writing skills with the ability to develop comprehensive, clear, and concise claim documentation. * Proficient in using legal research software (e.g. Westlaw, Pacer, LexMachina), Microsoft Office and PDF Software. What is a Must Have? * Associate's degree. * Six years of previous claim handling work experience. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************
    $104k-171.7k yearly 2d ago
  • Senior Underwriter / Account Executive Officer - Commercial Surety

    The Travelers Companies 4.4company rating

    Houston, TX job

    Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Underwriting Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $109,300.00 - $180,200.00 Target Openings 1 What Is the Opportunity? Bond & Specialty Insurance provides management and professional liability insurance, as well as surety bonds to businesses and non-profit organizations of all sizes. As an underwriter, you will have a dynamic role that blends evaluating and analyzing financial and business risk, building relationships, and selling and negotiating with clients, agents, and brokers. This role is part of the Commercial Surety team which provides surety bonds for individuals and businesses of all sizes both domestically and internationally. In the role, the Commercial Surety team member works in a fast-paced environment with a local and national team to build client, agent, and broker relationships, evaluate and price risk through financial and contractual underwriting, and offer surety product line solutions to our agents and customers. The Account Executive Officer (AEO) will partner with agents and brokers to provide insurance or surety solutions to customers. An AEO will analyze and evaluate risk to achieve business goals within an assigned book of business. This role is seen as a technical resource. As an AEO, you are decisive, detail-oriented, and know how to build relationships internally and externally and negotiate terms to drive results. Your ability to independently assess complex risk, negotiate terms, and sell our products in challenging markets will contribute to the profitability and success of Travelers. What Will You Do? * Manage the profitability, growth, and retention of an assigned book of business primarily comprised of moderately to highly complex accounts. * Underwrite and skillfully negotiate complex customer accounts to minimize risk and maximize profitability. * Execute business unit underwriting strategies across your book of business to achieve profit and growth objectives. * Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to identify cross-selling opportunities. * Foster and maintain relationships with external partners by regularly meeting in person with agents and brokers to market and sell Travelers products with a goal of writing and retaining accounts consistent with our risk appetite. Must be able to travel to such meetings. * Identify and capture new business opportunities using consultative marketing and sales skills. * Develop and execute individual agency sales plans that align with region/group sales plans to drive team success. * Train and mentor less experienced underwriters. * Perform other duties as assigned. What Will Our Ideal Candidate Have? * Bachelor's degree. * Five to eight years of applicable underwriting experience. * Deep knowledge of products, working knowledge of the regulatory environment, and of local insurance and surety markets. * Strong critical thinking skills with the ability to underwrite, market products, identify financial challenges, and analyze available information to make decisions in alignment with our risk appetite. * Excellent communication skills with the ability to successfully negotiate in difficult situations with agents and brokers. * Experience coaching and mentoring others. What is a Must Have? * Four years of underwriting, product knowledge, financial analysis, or risk assessment experience. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************
    $109.3k-180.2k yearly 9d ago
  • Travel Assistance Coordinator

    Zurich Na 4.8company rating

    Houston, TX job

    119454 **Let's Grow together!** About Zurich Cover-More Zurich Cover-More is one of the world's largest travel insurance and assistance providers and part of Zurich Insurance Group, a leading multi-line insurer. We stand for more care, more cover, for all, and we look after more than 20 million of the world's travelers every year, making sure we are there every step of their journey. Our family of customer-facing brands include Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely and Blue Insurance. We are a connected and caring workforce of more than 2900 employees with teams in North America, Europe, Latin America and Asia Pacific. Our global delivery platform provides a consistent multi-lingual service experience and ability to write insurance policies in more than 50 countries. Zurich Cover-More has more 200 distribution partners around the world including airlines, global travel companies, major banks and credit card providers and leading retailers. Our Travel Assistance Coordinator services existing customers through travel emergencies, as well as assists with pre-trip research. This team will be trained in a travel booking system in order to assist with reservations for things such as hotels, airlines, and car rentals. Outside of reservation assistance, this teams provides concierge services to navigate any number of travel disruptions that may occur. **What's the job?** + You'll maintain knowledge of insurance products/services to accurately describe benefits and offer our assistance services. + You'll create a positive experience over the phone with top notch servicing. + You'll multitask work streams to effectively service our customers specific to their needs + You'll be creative and able to utilize critical thinking to provide out-of-the-box solutions + You'll be keen attention to detail to appropriately document and capture interaction details in a case management system. + You'll work closely with leadership to fine tune skillsets and apply feedback **What we are looking for?** + You'll have a High School Diploma or equivalent work experience + You'll have advanced customer service skills with high attention to detail + You'll have proficient communication (oral/written) skills + You'll have proficient problem-solving skills + You'll have basic ability of organizing and prioritizing work + You'll have proficient PC Skills and the ability to multitask **Why choose us?** We value optimism, caring, togetherness, reliability, results focus and forward-thinking. We have more than 2900 employees worldwide: we are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global purpose to look after travelers, at every step of their journey. Career growth. This is an extremely exciting time for us at Zurich Cover-More, as we are rapidly growing our business around the world. We are dedicated to helping our employees reach their full potential through a comprehensive onboarding program, ongoing professional development opportunities and a supportive work environment that encourages growth. Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with volunteer leave and a comprehensive paid parental leave scheme. Investing in your health and your future. We offer a competitive high deductible health plan, EAP programs and access to health and well-being activities along with 401(k) program with employer matching to help you plan for your future. Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are. Apply today and let's go great places together! You are joining us at a pivotal time in our business. With the recent acquisition of AIG's global personal travel insurance business, Travel Guard, we have become a leading travel insurance and assistance provider globally, serving over 20 million customers annually and maintaining long-term relationships with more than 200 distribution partners. We're for travelers and for traveling, but we want to offer much more beyond travel insurance and assistance - we want to 'cover more'. Zurich Cover More recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers' expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet
    $34k-46k yearly est. 60d+ ago
  • Agency Leader in Houston, TX

    Chubb 4.3company rating

    Houston, TX job

    Combined Insurance, a Chubb Company, is seeking an Agency Leader in Houston, TX to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 100 years. Come join our team of hard-working, talented professionals! JOB Summary The Agency Leader (AL) is responsible for delivering annual new sales objectives in an assigned area by sourcing, providing guidance, and supporting Agency Coordinators and Independent Agents and for providing sales & service support to current policyholders. The AL is responsible for sourcing, identifying, and affiliating, new Independent Agents as well as providing coaching and voluntary training to both Independent Agents and Agency Coordinators. Responsibilities Sourcing & Development Establish local networks and source prospective new Independent Agent candidates and independent agencies to sell Combined products Conduct informational seminars for prospective new Independent Agents as needed. Represent the Agency at local job fairs or other hiring events Affiliate Independent Agent candidates Make recommendations for developing Independent Agents into leadership roles such as Agency Coordinator Field Training Provide in-person support to Independent Agents during sales visits as requested and provide voluntary training and/or guidance as needed to support them in the sale of Combined products Develop expertise in all aspects of the Sales Process and remain available for consultation and/or guidance to Independent Agents and Agency Coordinator as requested Provide support with developing targeted training for Agency Coordinators and Independent Agents who request additional development Collaborate with Carrier Compliance Department to provide required compliance training Support Agency Coordinators and Independent Agents in appointment setting, upon request and as needed Meetings Lead voluntary meetings and webinars Facilitate and attend training and development meetings developed and led by AD and carrier for support Attend other Agency meetings, as required Administration Support Assist Agency Coordinators and Independent Agents in adhering to administrative process Be the primary contact point for administrative and implementation support queries Support AC and Independent Agents with sales tools and their implementation Other Work with team to reach production expectations and guidelines set by Agency Management Meet growth goals in APV and Affiliation Effectively demonstrate the Agency's Sales Process Follow Company policies procedures and expectations Set an example for others to follow Establish local presence for Agency COMPETENCIES Problem Solving: Takes an organized and logical approach to thinking through problems and complex issues. Simplifies complexity by breaking down issues into manageable parts. Looks beyond the obvious to get at root causes. Develops insight into problems, issues and situation Continuous Learning: Demonstrates a desire and capacity to expand expertise, develop new skills and grow professionally. Seeks and takes ownership of opportunities to learn, acquire new knowledge and deepen technical expertise. Takes advantage of formal and informal developmental opportunities. Takes on challenging work assignments that lead to professional growth Initiative: Willingly does more than is required or expected in the job. Meets objectives on time with minimal supervision. Eager and willing to go the extra mile in terms of time and effort. Is self-motivated and seizes opportunities to make a difference. Adaptability: Ability to re-direct personal efforts in response to changing circumstances. Is receptive to new ideas and new ways of doing things. Effectively prioritizes according to competing demands and shifting objectives. Can navigate through uncertainty and knows when to change course Results Orientation: Effectively executes on plans, drives for results and takes accountability for outcomes. Perseveres and does not give up easily in challenging situations. Recognizes and capitalizes on opportunities. Takes full accountability for achieving (or failing to achieve) desired results Values Orientation: Upholds and models Chubb values and always does the right thing for the company, colleagues and customers. Is direct truthful and trusted by others. Acts as a team player. Acts ethically and maintains a high level of professional integrity. Fosters high collaboration within own team and across the company; constantly acts and thinks “One Chubb” Education and Experience Stable work history with minimum of 3 years with a successful sales track record. Insurance sales is a plus 1+ years of Sales team management. Experience in leading independent contractor workforce preferred Demonstrated ability to build a team through proven sourcing and recruitment strategies High School Degree or equivalent required, college degree preferred Ability to use Microsoft Office and tablet at intermediate level. An active professional network is required Obtaining a valid Life, Accident and Health license prior to employment date
    $90k-132k yearly est. Auto-Apply 60d+ ago
  • Risk Control Specialist, Inland Marine

    Travelers Insurance Company 4.4company rating

    Houston, TX job

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Risk Control **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $104,000.00 - $171,700.00 **Target Openings** 1 **What Is the Opportunity?** Reports to Technical Director or AVP under general supervision. Responsible for technical discipline in the region. Delivers specialty services as assigned. Provides technical training to Risk Control generalists. Able to work with national or multi-regional customers. Specialties can include Customer Training, Inland Marine, Industrial Hygiene, Ergonomics, Construction, Transportation Safety, Workers Compensation Cost Containment, Ocean Marine, Liability, and Products Safety. **What Will You Do?** + Deliver specialist level service in area of technical expertise (eg: risk evaluation, management consulting, strategy development, training) to meet needs of underwriting or customer. + Serve as a technical resource to Risk Control field organizations and internal business partners. + Collaborate in technical development of Risk Control staff in partnership with field management on areas of technical expertise. Conducts co-surveys with and performs quality assessments on work of field staff. + Consult with clients and business partners on ways to control hazards in order to reduce or prevent losses. + Understand and apply practical, collaborative consulting concepts in helping clients develop ongoing programs for continuous safety improvement. + Document findings and recommendations to internal business partners and/or clients. Influence clients to implement recommendations. + Maintain current knowledge of regulatory environment and emerging issues in the specialty. + Maintain timely, relevant communications with Technical Unit Manager, Regional Managers and Risk Control staff. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Bachelor's degree in related field. + Prior role that included technical training or mentoring within the discipline. + Relevant experience in consulting or industry will be considered. + Business Knowledge: + Understanding of Commercial Lines insurance products, services, and risk selection practices preferred. + Willing to meet and understand Risk Control performance standards, policies and procedures. + Technical Expertise: + Demonstrated expertise/command in specialty and ability to maintain up to date knowledge. + Makes complex technical information and recommendations understandable and clear to audiences with varied levels of technical knowledge. + Can acquire working knowledge of relevant Risk Control computer systems applications. + Maintains relevant professional designation. + Customer Service: + Balances customer expectations and expense constraints. + Builds credibility with internal and external customers. + Creates customer satisfaction by demonstrating the value of Risk Control services. + Strong written communication skills. + Resource Management: + Continually assesses workload in light of business priorities; directs own efforts. + Influences others to take action on recommendations. + As needed for discipline. **What is a Must Have?** + Five years of experience in a risk control specialty, including, but not limited to, Inland Marine, Industrial Hygiene, Boiler & Machinery, Property, or Construction. + Valid driver's license. + Must have or be able to attain appropriate certification to meet state-specific requirements, where applicable. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $104k-171.7k yearly 60d+ ago
  • Field Property Claim Adjuster - Houston, TX Area

    Chubb 4.3company rating

    Houston, TX job

    Field Property Claim Adjuster Chubb is looking for an experienced Outside Property/Structure Field Adjuster. This position will be responsible for handling field property claims in the local Houston, TX and surround area. The ideal candidate will be located in the Houston, TX area. This is a field adjuster role that requires conducting physical site inspections of residential and commercial properties to assess damages and determine coverages. The position involves traveling to various locations for on-site evaluations and is not a desk-based role. Responsibilities Ensure onsite inspection are completed of properties to include investigating facts, evaluating damages, and writing estimates. Investigate and adjust both personal and commercial property claims with exposures up to and over $500,000. Effectively evaluate contract language and identify coverage issues. Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis. Maintain an active file diary to move file toward resolution. Recognize and pursue recovery. Adhere to all statutory and regulatory fair claims practices. Recognize and identify potential fraudulent claims. Effectively control the use, work product, and expenses of outside vendors such as IA's, engineers or others involved with the claim. Recognize, engage, and oversee additional investigate actions where needed utilizing engineers, accountants, and other expert vendors. Effectively evaluate claim facts and negotiate claim settlements. Develop and maintain strong business relationships with internal and external customers. Successfully contribute to the development and delivery of the team's goals, objectives and results. Supports workload surges and/or Catastrophe Operations as needed to include working overtime during designated CATs. Establish and maintain rapport with business partners including insureds, agents, and underwriters. Provide excellent customer service skills to a diverse client base that results in more than satisfied clients. Conduct site inspections while effectively maintaining ownership of the claim experience including ownership of primary contact with insured and agent, validating coverage, owning the coverage investigation and coverage communication while working with vendors in a remote environment handling claims in the western territory. Strong knowledge of first party, personal and commercial insurance contracts, investigation techniques, legal requirements, and insurance regulations a plus. Experience in commercial claims handling would be preferred. Must have a minimum of 3 years handling structure, field property claims in a remote environment, conducting site inspections, developing scope, addressing coverage, and writing estimates. A 4-year college degree or approximately 5 year equivalent structure, field property claims handling experience required. Demonstrated experience successfully working in a fully remote environment. Mobile Claims/Estimate/Symbility/CoreLogic or similar estimating platform experience preferred. An aptitude for evaluating, analyzing, and interpreting information. Excellent verbal and written communication skills. Innovative thinker with ability to multi-task. Strong customer service skills. Working knowledge in Microsoft Office. Prior experience handling complex claims with large exposures. Ability to work both independently and in a team supportive environment. Empowerment to make decisions within your authority and execute company mission Must have the ability to secure the Property and Casualty Adjusters license within 6 months of employment.
    $46k-60k yearly est. Auto-Apply 60d+ ago
  • Claim Professional Development Program Intern

    The Travelers Companies 4.4company rating

    Houston, TX job

    Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The hourly salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual hourly rate for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $24.00 - $25.00 Target Openings 2 What Is the Opportunity? The Travelers Claim Intern program provides qualified candidates an excellent opportunity to gain first-hand business experience, receive valuable on-the-job training, to contacting clients, determining coverage, scoping of losses and completing damage estimates. Applicants must be authorized to work for ANY employer in the U.S. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, for this role. What Will You Do? * Internship includes: * On-boarding of Travelers systems and protocols. * Exposure to Personal and Business Insurance claims of basic to moderate complexity. * Learn and understand effective strategies for investigating, negotiating and resolving claims thoroughly, accurately and efficiently. * Develop knowledge of what happened, estimating damage, determining what coverages apply and helping our customers through the process. * Observe the work of the Claim Professional through desk and ride alongs with experienced employees. * Work with a designated coach to develop knowledge of claims through core assignments. * Complete challenging and meaningful project work. * Perform other duties as assigned. What Will Our Ideal Candidate Have? * For the CPDP Internship, we are most interested in students who are serious about entering the insurance industry and who are excited about the prospect of making Claim their future career choice. * Preferred cumulative GPA of 3.0 or above. * Business Administration. * Liberal Arts (with business focus preferred). * Business Management. * Risk Management and Insurance. * Undergraduate students completing their freshman year preferred. * Working knowledge of Microsoft Office. * Legally eligible to work in the United States. * Strong verbal and written communication skills. * Strong analytical skills and problem solving skills. * Strong customer service skills. What is a Must Have? * Candidate must be pursuing a Bachelor's degree. * Approximate work availability from June through August (10-12 weeks) required. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************
    $24-25 hourly 26d ago
  • House Counsel - Paralegal

    Chubb 4.3company rating

    Houston, TX job

    Meaders & Alfaro, House Counsel for Chubb, is currently seeking a Paralegal to support the House Counsel team in Houston, TX. will provide litigation support to his or her assigned attorneys. Drive discovery process (draft and serve discovery demands and responses) with guidance and supervision of assigned attorney ensuring full and timely compliance with demands/orders and adversaries' compliance with our demands/orders. Draft various pleadings, discovery and procedural motions for review by assigned attorney. Prepare cases for trial. Conduct basic legal research e.g. statutes and medical conditions. Draft requests/subpoenas to medical records service providers and monitor vendor for responses. Assist with Hearing/ Deposition/ Mediation/ Trial preparation including binders and submissions to court. Communicate professionally and effectively with all staff, claim personnel, clients, court personnel and opposing counsel. Prioritize all assigned work and complete assignments by requested due date ensuring that all documents are filed and served accurately and timely. Keep abreast of all applicable court rules and House Counsel procedures. Develop proficiency in legal/business writing. Prepare and finalize court filings and e-file when available. Three to five years of Paralegal work experience is strongly preferred, but not required. Paralegal Certificate or Degree in Paralegal studies is preferred, but not required. Excellent customer service skills as well as strong computer skills are required. The ability to navigate and effectively manage a case management system is required. Strong analytical skills as well as superior written and verbal communication skills. Strong time management and organizational skills with an ability to work in a high-volume office and team environment are essential. The candidate should be positive, energetic, and highly self-motivated. The candidate should possess high initiative, be detail-oriented and have the ability to work independently. The ability to perform legal research is preferred. Candidate must be able to multi-task, adapt to changing priorities and possess the skills necessary to work under pressure. Experience in ProLaw legal operating system is preferred, but not a requirement.
    $83k-121k yearly est. Auto-Apply 60d+ ago
  • Medical Assistance Coordinator

    Zurich Na 4.8company rating

    Houston, TX job

    119446 **Let's grow together!** Zurich Cover-More is one of the world's largest travel insurance and assistance providers and part of Zurich Insurance Group, a leading multi-line insurer. We stand for more care, more cover, for all, and we look after more than 20 million of the world's travelers every year, making sure we are there every step of their journey. Our family of customer-facing brands include Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely and Blue Insurance. We are a connected and caring workforce of more than 2900 employees with teams in North America, Europe, Latin America and Asia Pacific. Our global delivery platform provides a consistent multi-lingual service experience and ability to write insurance policies in more than 50 countries. Zurich Cover-More has more 200 distribution partners around the world including airlines, global travel companies, major banks and credit card providers and leading retailers. Our Medical Assistance Center coordinates and provides support to multiple lines of business inclusive of Travel Guard, Travel Guard Canada, American Express, DAN, and Accident and Health Lines of business (inclusive of BTA). This team is responsible for direct coordination with our insureds and our Medical Staff to navigate complex medical situations inclusive of the following: providing referrals, prescription replacement assistance, medical equipment assistance, medical monitoring, and coordination of appropriate medical transportation (commercial flights, evacuations via air ambulance or helicopter, etc..), as well as repatriation of mortal remains and security evacuation assistance and case management. **What's the job?** + You'll maintain knowledge of insurance products/services to accurately describe benefits and offer our assistance services. + You'll create a positive experience over the phone with top notch servicing + You'll multitask work streams to effectively service our customers specific to their needs + You'll be creative and critical thinking to provide out-of-the-box solutions + You'll be keen attention to detail to appropriately document and capture interaction details in a case management system. + You'll have excellent communication skills both internally and with external providers and customers. + You'll have ability to navigate a high pressure and fast paced work environment + You'll have basic understanding of medical terminology + You'll work closely with leadership to fine tune skillsets and apply feedback **What we are looking for?** + You'll have a high School Diploma or equivalent work experience + You'll have advanced customer service skills with high attention to detail + You'll have proficient communication (oral/written) skills + You'll be proficient problem-solving skills + You'll have basic ability of organizing and prioritizing work + You'll have proficient PC Skills and the ability to multitask **Why choose us?** We value optimism, caring, togetherness, reliability, results focus and forward-thinking. We have more than 2900 employees worldwide: we are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global purpose to look after travelers, at every step of their journey. Career growth. This is an extremely exciting time for us at Zurich Cover-More, as we are rapidly growing our business around the world. We are dedicated to helping our employees reach their full potential through a comprehensive onboarding program, ongoing professional development opportunities and a supportive work environment that encourages growth. Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with volunteer leave and a comprehensive paid parental leave scheme. Investing in your health and your future. We offer a competitive high deductible health plan, EAP programs and access to health and well-being activities along with 401(k) program with employer matching to help you plan for your future. Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are. Apply today and let's go great places together! You are joining us at a pivotal time in our business. With the recent acquisition of AIG's global personal travel insurance business, Travel Guard, we have become a leading travel insurance and assistance provider globally, serving over 20 million customers annually and maintaining long-term relationships with more than 200 distribution partners. We're for travelers and for traveling, but we want to offer much more beyond travel insurance and assistance - we want to 'cover more'. Zurich Cover More recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers' expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet
    $31k-37k yearly est. 60d+ ago
  • Insurance Defense Counsel

    The Travelers Companies 4.4company rating

    Houston, TX job

    Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim, Legal Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $106,300.00 - $175,400.00 Target Openings 1 What Is the Opportunity? Travelers offers the strength of a national legal organization committed to your professional development while maintaining a local focus, positioning you as a strong business partner and trusted advisor who delivers exceptional value through local expertise and outstanding client service. We handle litigation arising from claims asserted against policyholders or the company and take cases from inception through trial and appeal. As a Counsel with Travelers you will be responsible for high quality, proactive case handling and will have the opportunity to use your legal expertise and litigation skills to handle a caseload of predominantly low to moderate complexity and deliver optimal results for Travelers' insured customers. What Will You Do? * In the handling of a caseload of predominantly low to moderate complexity, your responsibilities will include: * Develop and apply effective use of litigation skills and techniques to try cases to verdict or negotiate resolution. * Conduct legal research and demonstrate strong and persuasive legal writing and presentation skills. * Draft pleadings, motions, briefs, discovery and other documents. * Attend court events, depositions, and other appointments independently. * Provide case analysis and recommendations to insured clients and claim partners on file handling strategies. * Build and maintain strong internal and external client and business partner relationships. * Provide advice and training to Claim partners and clients. * Fully and effectively utilize available technology, case management system and automation. * Travel as required to meet business needs. * Perform other duties as assigned. What Will Our Ideal Candidate Have? * 3+ years of insurance defense litigation experience as a practicing attorney. * Experience independently handling cases from inception through trial/hearing & appeal. * Strong communication skills, with the ability to present information on litigated matters to diverse audiences * Skilled in fostering collaborative relationships with colleagues, customers, and business partners to deliver exceptional customer service * Demonstrates persuasive legal writing skills and oral advocacy skills. * Strong legal research skills & ability to utilize technology. * Effectively manages multiple priorities with an attention to detail, sense of urgency & responsiveness. * Exercises sound decision making and possesses strong negotiation skills. * Possesses a flexible and agile mindset with a willingness to take on new challenges as needs evolve. What is a Must Have? * Juris Doctorate or equivalent International legal degree; graduate of an accredited law school. * 2 years experience as a practicing attorney. * Active license in good standing to practice law in the state(s) in which representation is required. * Regularly handles hearings, trials, dispositive motion arguments, depositions, or other court proceedings and has the ability to transport to those meetings. Valid driver's license required depending on the location. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************
    $106.3k-175.4k yearly 60d+ ago
  • Lower Middle Market Energy Underwriter

    Chubb 4.3company rating

    Houston, TX job

    Chubb's Energy Practice is an exciting and dynamic place for individuals who are seeking career opportunity and advancement. The Commercial Insurance team has an opening for an experienced Energy Underwriter to join our Energy Practice (salary and title commensurate with experience level). This is a high-impact role that is focused on growing a Property and Casualty book comprised of Package, Automobile, Pollution, Workers' Compensation, Umbrella and International. Multi-line experience is encouraged. Ideally, the position will be housed in Chubb's Houston, TX. The candidate will be responsible for writing new business across the region. Demonstration of the following skills and abilities: Strong sales and marketing skills along with the ability to position accounts and close deals. Demonstrated success in marketing, producer/book management and new business development. Ability to successfully negotiate on all levels with both internal and external partners and nurture key producer relations. High proficiency with the underwriting process and risk analysis. Effective desk management. Exemplary ability to effectively interact with customers and coworkers at all levels. Knowledge and proficiency with underwriting technical issues, compliance, coverage, products, pricing & strategies. Results orientation, entrepreneurial spirit, business acumen, self-motivation and strong ability to work in a collaborative team environment. Responsible for the professional development, and performance assessment of team members. 3+ years underwriting experience within the Energy industry and/or Commercial experience with a desire to specialize in the Energy sectors of Power Generation, Petroleum, and Mining Experience with multiple lines of insurance Bachelor's degree
    $86k-121k yearly est. Auto-Apply 60d+ ago
  • Chubb Risk Consulting Director, Sales & Client Services

    Chubb 4.3company rating

    Houston, TX job

    Chubb Risk Consulting connects you to our global network of property and casualty, health, safety, and environmental experts-delivering solutions that advance risk management, support compliance, and drive financial impact. DUTIES AND RESPONSIBILITIES: New Business Develops and establishes productive, professional relationships with key personnel and buyers of EHS&S (Environmental, Health, Safety, and Sustainability) and property risk engineering consulting services Meets direct sales objectives by working with clients and prospects on analyzing needs, gathering data and developing / proposing solutions Utilizes Customer Relationship Management tool to track and measure key sales metrics and implement target industry, service, and account strategies Coordinates activities to enhance presence, commitment, and capabilities in the local, regional, national and international marketplace Client Services Meets assigned targets for profitable account retention and expansion revenue while also exceeding key objectives for named accounts Creates and sustains positive client relationships and customer experience to ensure a consistently high level of client satisfaction Proactively assesses, clarifies, and validates account / client needs on an ongoing basis Conduct technical field work within your area of expertise, such as assessments, evaluations, or audits related to Environmental, Health, Safety, and Sustainability (EHS&S) or property risk engineering. Executes activities to ensure successful completion of projects within budget and established project timelines. Activities include, but are not limited to, pre-project planning, coordination, stakeholder engagement, regular communication (project status updates), managing change requests, project accounting and invoicing. Key Metrics Sales: New Business, Retention and Expansion in the direct market Revenue: Year over year growth of existing accounts Four year college degree from a regionally accredited institution, preferably in science or engineering related field Minimum of five years working in the EHS field (consulting experience preferred) Experience in sales (experience in an EHS consulting environment a plus) Strong client-facing and marketing orientation with demonstrated ability to effectively interact with EHS buyers at all levels Ability to manage deadlines and thrive in a fast-paced environment Strong presentation, research and analytical skills Accuracy, efficiency, quality and good judgment Excellent oral and written presentation/communication skills Sponsorship, now or in the future, is not available for this role. Applicants must be legally authorized for employment in the U.S. without need for current or future employment-based sponsorship. Travel - Up to 35% - occasional overnight travel required The pay range for the role is $109,800 to $176,700. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled. ESIS, a multi-line Third-Party Administrator (TPA), provides claims, risk control & loss information systems to Fortune 1000 clients across its North American platform. ESIS provides a full range of sophisticated risk management services, including workers compensation claims handling; a broad spectrum of casualty insurance products, such as general liability, automobile liability, products liability, professional liability, and medical malpractice claims handling; and disability management. Chubb Risk Consulting is your single avenue to our more than 550 property and casualty engineering, health, safety and environmental consultants located wherever our clients do business - all focused on helping our clients develop and deploy solutions that advance their risk management, compliance and sustainability objectives, while positively impacting their financial results.
    $109.8k-176.7k yearly Auto-Apply 6d ago
  • Resource Pool Specialist

    Zurich Na 4.8company rating

    Houston, TX job

    119449 **Let's grow together!** About Zurich Cover-More Zurich Cover-More is one of the world's largest travel insurance and assistance providers and part of Zurich Insurance Group, a leading multi-line insurer. We stand for more care, more cover, for all, and we look after more than 20 million of the world's travelers every year, making sure we are there every step of their journey. Our family of customer-facing brands include Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely and Blue Insurance. We are a connected and caring workforce of more than 2900 employees with teams in North America, Europe, Latin America and Asia Pacific. Our global delivery platform provides a consistent multi-lingual service experience and ability to write insurance policies in more than 50 countries. Zurich Cover-More has more 200 distribution partners around the world including airlines, global travel companies, major banks and credit card providers and leading retailers. Our Resource Pool Specialist is a unique multifunictional role that is cross-trained in 3+ centers and assigned to teams as needed to support customers and allow our business to effectively manage volume and seasonality. In each role, product knowledge, system navigation, and top tier customer servicing will be required **What's the job?** + You'll maintain knowledge of insurance products/services to accurately describe benefits and offer our assistance services. + You'll create a positive experience over the phone with top notch servicing. + You'll multitask work streams to effectively service our customers specific to their needs + You'll be creative and able to utilize critical thinking to provide out-of-the-box solutions + You'll be keen attention to detail to appropriately document and capture interaction details in a case management system. + You'll work closely with leadership to fine tune skillsets and apply feedback + You'll be flexible in work environment, capable of making quick adjustments to support business needs **What are we looking for?** + You'll have a High School Diploma or equivalent work experience + You'll have advanced customer service skills with high attention to detail + You'll have proficient communication (oral/written) skills + You'll have proficient problem-solving skills + You'll have basic ability of organizing and prioritizing work + You'll have proficient PC Skills and the ability to multitask **Why choose us?** We value optimism, caring, togetherness, reliability, results focus and forward-thinking. We have more than 2900 employees worldwide: we are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global purpose to look after travelers, at every step of their journey. Career growth. This is an extremely exciting time for us at Zurich Cover-More, as we are rapidly growing our business around the world. We are dedicated to helping our employees reach their full potential through a comprehensive onboarding program, ongoing professional development opportunities and a supportive work environment that encourages growth. Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with volunteer leave and a comprehensive paid parental leave scheme. Investing in your health and your future. We offer a competitive high deductible health plan, EAP programs and access to health and well-being activities along with 401(k) program with employer matching to help you plan for your future. Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are. Apply today and let's go great places together! You are joining us at a pivotal time in our business. With the recent acquisition of AIG's global personal travel insurance business, Travel Guard, we have become a leading travel insurance and assistance provider globally, serving over 20 million customers annually and maintaining long-term relationships with more than 200 distribution partners. We're for travelers and for traveling, but we want to offer much more beyond travel insurance and assistance - we want to 'cover more'. Zurich Cover More recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers' expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet
    $31k-52k yearly est. 60d+ ago
  • Global Assist Team Leader

    Zurich Insurance Company Ltd. 4.8company rating

    Houston, TX job

    Where will your career take you next? Let's find out together. At Zurich Cover-More, we're proud to be one of the world's leading travel insurance and assistance providers. Each year, we protect more than 20 million travelers worldwide, making sure we're there every step of their journey with proactive care, personalised cover and specialist support. Zurich Cover-More partners with many of the world's best-known brands - think major airlines, travel giants, top banks, credit card providers, and large retailers - to deliver more care, more cover, for all. Launched in December 2024, Zurich Cover-More is the global travel brand of Zurich Insurance Group, one of the world's leading multi-line insurers. Our family of customer-facing brands includes trusted names like Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance. Together, we're redefining what it means to travel safely and with confidence. Whether it's a long-awaited holiday, a last-minute business trip, or an unexpected detour, we deliver in the moments that matter. About Travel Guard This role is part of our Travel Guard team. Travel Guard is a leading travel insurance brand, serving millions of leisure and business travelers worldwide. Established in 1982 we offer a comprehensive portfolio of travel insurance solutions and global assistance services. Travel Guard operates service centres across Asia, Europe, and the Americas, ensuring 24/7 support to help travellers navigate unexpected circumstances that may disrupt their plans. Travel Guard became part of Zurich Cover-More in December 2024. What you'll be doing: In this role, you'll support our American Express Global Assist Department; guiding a team that helps card members through unexpected travel emergencies. Think of yourself as the calm in the storm, solving problems creatively, supporting your team, and making sure every Traveler feels cared for. We take pride in our ability to strategically solve unique problems and doing so efficiently to meet our customer's needs. If you are looking for an opportunity to lead people, further develop your skillset, and creatively find solutions for complex problems-this role is for you! * Support a team of individuals by providing performance feedback and guidance in case handling. * Identify opportunities to improve upon efficiencies in process/procedure and individual performance. * Solve problems creatively and think outside the box. * Ensure the team is supported appropriately to deliver results in their roles. * Collaborate with management and partners at American Express to ensure we are always moving the team forward. What skills and experience you'll bring on this journey: * High School Diploma or equivalent. * Strong communication skills and customer service experience. * Ability to multi-task and stay organized * A positive attitude and passion for helping others. * Availability to work a bi-weekly weekend requirement. * Prior leadership experience is a plus. Why you'll love working with us! We value optimism, caring, togetherness, results-orientation, and forward-thinking. We have more than 3000 employees worldwide. We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, customer service and corporate services professionals. We share a global purpose to look after travellers, at every step of their journey. Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach ensures you can maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home. Career growth. This is an extremely exciting time for us at Zurich Cover-More, as we rapidly expand our business across the globe. We're committed to helping our people thrive through a comprehensive onboarding experience, continuous professional development, and a supportive work environment that empowers growth at every stage of your career. Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with volunteer leave and a comprehensive paid parental leave scheme. Investing in your health and your future. We offer a competitive high-deductible health plan, EAP programs and access to health and well-being activities along with 401(k) program with employer matching to help you plan for your future. Diversity and inclusion. We respect who you are and thoroughly embrace diversity. Wherever life has taken you, we welcome you to bring your whole self to work. Just be you - because that's exactly who we're looking for. Appy today and let's go to great places together! Nearest Major Market: Houston
    $28k-44k yearly est. 32d ago
  • Underwriting Internship (Summer 2026): Bond and Specialty Insurance Underwriting

    The Travelers Companies 4.4company rating

    Houston, TX job

    Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Underwriting Compensation Overview The hourly salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual hourly rate for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $24.00 - $25.00 Target Openings 1 What Is the Opportunity? The Bond & Specialty Insurance Underwriting Internship Program provides qualified students with an excellent opportunity to gain first-hand experience, The Bond & Specialty Insurance Underwriting Internship Program provides qualified students with an excellent opportunity to gain first-hand experience, receive valuable on-the-job training and learn more about the property & casualty insurance industry. What exactly is an Underwriter? Insurance is the contractual transfer of financial risk from one party to another. Underwriters (Account Executives) are the heart of the insurance process, gathering and researching pertinent information and then using finely tuned analytical skills to evaluate the acceptability of business and institutional risk. However, underwriters are more than just analysts - they are the core relationship builders with our agents and clients. They are responsible for managing a profitable portfolio of business through our distributing agents and brokers. An underwriting career includes a dynamic blend of analytical and marketing skills - it's challenging, stimulating and a superb career choice. The Bond and Specialty Insurance Division: The Bond & Specialty Insurance provides management liability, professional liability and surety to businesses of all sizes. It also provides traditional property casualty coverages to Financial Institutions, and is organized into six separate and distinct business units which include: * Commercial Surety: Protects a third party from the failure of an insured to perform or fulfill an obligation * Construction Services: Insuring the bond between contractors and clients * Financial Institutions: Insurance for community banks, credit unions, insurance companies, investment advisors and large depository & non-depository institutions * Private/Non Profit Liability: Insurance products for private companies and non-profit institutions * Professional Liability: Professional liability coverage protects against liability claims for negligence, errors and omissions in the performance of professional services * Public Company Liability: Insurance products crafted to address the diverse management liability exposures faced by today's public companies Applicants must be authorized to work for ANY employer in the U.S. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, for this role. What Will You Do? * Each intern will be expected to complete challenging and meaningful project work over the course of this program. In addition, there are core assignments and a designated coach to further develop interns' knowledge of insurance underwriting, sales and marketing. * Positions are available across various U.S. offices lasting approximately 10-12 weeks beginning in late May/early June. Housing assistance is not provided. * Perform other duties as assigned. What Will Our Ideal Candidate Have? * Because the Bond & Specialty Internship Program itself is complex and dynamic, we welcome applicants that have a variety of majors, backgrounds and experiences. * For this internship opportunity, we are most interested in students who are serious about entering the insurance industry and who are excited about the prospect of making underwriting their future career choice. * Preferred cumulative GPA of 3.0 or above. * Undergraduate students completing their sophomore or junior year. * Business Administration, Economics, Finance, Risk Management/Insurance, Marketing or other Liberal Arts majors with a business focus are preferred. * Targeted Majors: * Business Administration. * Economics. * Finance. * Liberal Arts (with business focus preferred). * Management. * Marketing. * Risk Management and Insurance. * Working knowledge of Microsoft Office. * Strong verbal and written communication skills. * Strong analytical skills. * Legally eligible to work in the United States. What is a Must Have? * Must be pursuing a Bachelor's degree. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************
    $24-25 hourly 5d ago
  • VP, Risk Consulting Transformation Program Manager

    Chubb 4.3company rating

    Houston, TX job

    The VP, Transformation Program Manager will be responsible for developing business strategy and driving execution efforts, beginning with strategic plan development and transitioning to operational leadership and client engagement. Key Responsibilities: Program & Strategy Leadership Serve as program manager to develop and execute business strategy, overseeing and directing junior strategy project managers or workstream leaders during strategic plan development. Facilitate strategy development meetings, create strategic plan documents, co-create differentiated offerings, and develop frameworks for strong project delivery and career development. Assess and optimize business workflows and processes to support transformation objectives and inform strategy and operational improvements. Client & Account Management Participate in client development activities, including attending client engagement and brainstorming sessions to grow executive relationships and drive sales. As transformation progresses, serve as client account manager and senior project manager for strategic clients, overseeing financial plan delivery, staffing, and strategic plan implementation. Drive client portfolio expansion by identifying opportunities with new and existing clients, positioning consulting services as a valued offering. Practice Building & Team Development Build and scale a consulting practice by establishing operational processes and quality standards to deliver best-in-class solutions for clients. Develop and mentor a high-performing team, fostering a culture of collaboration, innovation, and professional growth. Business Operations & Financial Management Lead business planning and development, including market analysis, go-to-market strategies, and performance metrics for measured growth. Contribute to P&L management and accountability for the consulting service line, measuring financial performance, profitability, and sustainable growth. QUALIFICATIONS Qualifications: Education ABOUT US Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
    $123k-169k yearly est. 6d ago
  • GCA Customer Service Coordinator

    Zurich Insurance Company Ltd. 4.8company rating

    Houston, TX job

    Travel Guard meets the diverse needs of leisure and corporate travelers alike through its comprehensive portfolio of travel insurance plans and assistance services as well as a network of experienced providers. With global service centers placed strategically around the globe, our 24/7 multilingual team is always just a phone call away and ready to assist when our customers experience travel issues - from lost luggage or minor travel inconveniences to medical emergencies or life-threatening events. We help customers recover from travel disruptions and enjoy their journeys knowing Travel Guard has their back every step of the way. If you're interested in becoming part of this exciting and growing team, we would love to hear from you! Zurich North America is seeking a GCA Customer Service Coordinator to join our Group in North American, Houston, TX. The Global Corporate Assistance (GCA) Customer Service Coordinator is the front-line of customer support in coordinating risk mitigation activities that ensure Zurichs clients are in the best hands while traveling abroad. You are the heart of the operation and will work with Zurich Travel's Medical and Security teams, Travel Desk, and a Leadership team from a wide array of associated career fields, such as Risk Management, Medical, Military, NGO's and Federal agencies. As a coordinator at Zurich you are the one the clients turn to in times of need. You act with speed, composure, compassion, and knowledge to solve problems and the work you do every day is the heart of Zurich business. The GCA Customer Service Coordinator is responsible for: * Provides telephone support and emergency evacuation services in response to client requests * Uses appropriate resources to provide referrals to clients according to their requests * Coordinates the management of each client's travel emergencies, flight cancellations, flight delays, trip interruptions and cancellations, baggage delays and similar events in general travel assistance * Monitors the status of patients and regularly reports the situation to the family and / or fellow travelers of the insured * Makes arrangements for medical evacuation by working with the Provider Network Group (PNG) and the Medical Case Management (MCM) team * Documents the entire management of each case * Provides telephone and document translation services through applicable providers * Sends and receives faxes and e-mails, calls via telephone, and supports inbound/outbound SMS communications * Makes assessments and files claims on behalf of the client * Works with and supports the Provider Network Group by adding and evaluating both new service and existing service providers Basic Qualifications: * English required * Experience in customer service or dealing directly with customers such as, Airline, Inside/Outside Sales, and Financial Services industries * Excellent telephone communication skills and computer skills * Excellent verbal and written use of the language * Excellent critical thinking skills * Attention to detail, time management and sense of urgency * Requires basic skills to analyze costs and opt for services * Must have a strong orientation to problem solving and a strong ability to find solutions in situations where there is no precedent * Ability to work under pressure and multitask * Shifts are not rotating; however, flexibility is expected as this is a 24/7/365 operation Preferred Qualifications: * Although NOT required, Fluent (Read, Write, Speak) Spanish, German, French, Persian, and/or Farsi is preferred * Contact/Call Center experience is preferred, but not exclusive * Health care experience is preferred, but not exclusive You are joining us at a pivotal time in our business. With the recent acquisition of AIG's global personal travel insurance business, Travel Guard, we have become a leading travel insurance and assistance provider globally, serving over 20 million customers annually and maintaining long-term relationships with more than 200 distribution partners. We're for travelers and for traveling, but we want to offer much more beyond travel insurance and assistance - we want to 'cover more'. Zurich Cover More recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers' expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet Nearest Major Market: Houston
    $36k-44k yearly est. 6d ago
  • AVP Excess Umbrella Manager

    Chubb 4.3company rating

    Houston, TX job

    We are seeking a dynamic Regional Excess Underwriting Team Leader to oversee a team of three underwriters within the Southwestern Region. In this pivotal role, you will collaborate closely with Commercial Insurance managers to analyze financial information, generate comprehensive reports, and drive effective employee development and training initiatives. This role will lead a team of excess underwriters, providing guidance and support in their professional growth. • Conducting thorough financial analyses to inform decision-making and enhance reporting accuracy. • Cultivating and maintaining strong relationships with agents and producers to drive business development. • Achieving financial performance goals across a diverse portfolio of industry practices within both primary and excess Casualty lines. • Managing a portion of new and renewal business to ensure optimal underwriting practices and customer satisfaction. • Execute strategic initiatives alongside the Industry Practice, driving the team to meet and exceed financial targets. • Manage the Casualty book of business by analyzing results for trends and formulating growth and profit strategies in collaboration with industry practice leadership. • Serve as a primary contact for building, maintaining, and managing customer and producer relationships, conducting regular agency visits as needed. • Assist in agency planning and goal setting, monitoring progress to ensure alignment with objectives. • Oversee the prospect pipeline and identify cross-selling opportunities to enhance business growth. • Collaborate with the Chubb team to meet with renewal customers, delivering sales presentations and negotiating coverage, pricing, financial terms, and service delivery as required. • Foster a team-oriented environment by coordinating with Underwriters, Loss Control, Claims, and Operations to optimize service delivery. • Uphold service standards that reflect a customer-focused strategy. • Gather and share competitor intelligence with the team to inform strategic decisions. Qualifications: Solid understanding of commercial underwriting principles and insurance industry practices. Demonstrated technical expertise and product-specific knowledge within the Manufacturing, Professional Services, and Other Services Industry sectors. Proven track record of successful sales skills. Prior experience in people management is a plus. Excellent interpersonal, communication, and negotiation skills. Ability to effectively engage with internal and external business partners at all organizational levels. Proficient in Microsoft Office Suite and other business-related software. The ideal candidate will possess strong leadership skills, a keen analytical mindset, and a deep understanding of the Commercial Insurance landscape. Join us in shaping the success of our underwriting team and contributing to the growth of our organization.
    $95k-115k yearly est. Auto-Apply 60d+ ago
  • Claim Professional Development Program Intern

    Travelers Insurance Company 4.4company rating

    Houston, TX job

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Claim **Compensation Overview** The hourly salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual hourly rate for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $24.00 - $25.00 **Target Openings** 2 **What Is the Opportunity?** The Travelers Claim Intern program provides qualified candidates an excellent opportunity to gain first-hand business experience, receive valuable on-the-job training, to contacting clients, determining coverage, scoping of losses and completing damage estimates. Applicants must be authorized to work for ANY employer in the U.S. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, for this role. **What Will You Do?** + Internship includes: + On-boarding of Travelers systems and protocols. + Exposure to Personal and Business Insurance claims of basic to moderate complexity. + Learn and understand effective strategies for investigating, negotiating and resolving claims thoroughly, accurately and efficiently. + Develop knowledge of what happened, estimating damage, determining what coverages apply and helping our customers through the process. + Observe the work of the Claim Professional through desk and ride alongs with experienced employees. + Work with a designated coach to develop knowledge of claims through core assignments. + Complete challenging and meaningful project work. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + For the CPDP Internship, we are most interested in students who are serious about entering the insurance industry and who are excited about the prospect of making Claim their future career choice. + Preferred cumulative GPA of 3.0 or above. + Business Administration. + Liberal Arts (with business focus preferred). + Business Management. + Risk Management and Insurance. + Undergraduate students completing their freshman year preferred. + Working knowledge of Microsoft Office. + Legally eligible to work in the United States. + Strong verbal and written communication skills. + Strong analytical skills and problem solving skills. + Strong customer service skills. **What is a Must Have?** + Candidate must be pursuing a Bachelor's degree. + Approximate work availability from June through August (10-12 weeks) required. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $24-25 hourly 26d ago

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