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Quality Assurance Specialist jobs at The Building People

- 1869 jobs
  • Bilingual Spanish Specialist

    Afni 4.1company rating

    Tucson, AZ jobs

    Career paths start between $37,000 - $40,000 per year ($18.00 - $19.25 an hour which includes $.50 an hour in onsite differential plus $1 language differential) plus bonus. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What do we offer? A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. What can you expect from your work at Afni? This position is for auto insurance sales, so you will be handling Spanish-language mainly inbound calls from people looking to purchase auto insurance. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. How can you join the Afnimazing team? You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview! What are the qualifications to be a Bilingual/Spanish Representative at Afni? At least six months working in a service or sales environment Ability to work in a fast-paced environment Ability to multitask and use effective time management Ability to communicate written and verbally in both Spanish and English Computer skills Requirements Must be 18 years of age Must have GED or High School Diploma Must be legally permitted to work in the United States
    $37k-40k yearly 4d ago
  • Preschool Quality Assurance Specialist (3253)

    Lutheran Services Florida 4.4company rating

    West Palm Beach, FL jobs

    Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is seeking a talented Preschool Quality Assurance Specialist who wants to make an impact in the lives of others. The schedule for this position is Monday - Friday, 7:30am - 5:30pm. Purpose and Impact: The Preschool Quality Assurance Specialist seeks to perform the duties required to monitor activities conducted at Head Start/Early Head Start sites to meet compliance mandates defined by the Head Start Performance Standards. Participates in the HS/EHS Quality Assurance efforts. Essential Functions: Monitor quality and compliance at assigned sites, such as: education files, licensing requirements, referral systems for families and children, provision of social services, and ERSEA systems. Assesses curriculum implementation throughout the agency on an ongoing basis. Provides CLASS observations for all teaching staff on a rotating basis. Serve as a resource to the staff at assigned sites in the areas of mental health, nutrition, education, social services, etc. As needed, assist in the provision of parent training to parents of enrolled children in areas such as community resources, ERSEA, and child development. Meet monthly with site managers/liaisons to keep them abreast of new developments in the Head Start Program on state regional and national levels or program changes concerning Head Start/Early Head Start. Generate and analyze reports as requested and use this information to implement strategies as needed to contribute to continuous quality improvements. Submit monthly to the Director of Continuous Quality Improvement via the QA Manager compliance reports detailing on-site observations and action taken. Prepare monthly narrative report outlining activities, concerns and recommendations. Work with staff to ensure the development and maintenance of an effective, informative, supportive, and inviting environment for staff, children, parents, and community volunteers. Work as part of the Head Start leadership team in long- and short-term planning for Head Start. Assist in the creation of procedures, documents, and other systems to maintain compliance with Head Start Performance Standards. Assist the QA Manager and Director of Continuous Quality Improvement in managing the maintenance of accurate program data. Participate in strategic planning for all quality assurance initiatives. Maintains strict confidentiality with respect to HS/EHS children, families and staff in accordance with LSF and HS/EHS policies and procedures. Attends training and workshops as directed. Attends all required staff and parent meetings, as well as Committee meetings, as directed. Performs other related duties as assigned. Other Functions: Note: The duties above are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform some or all of the activities described above. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Ability to use hands and fingers to operate a computer keyboard, mouse, and other office equipment. Occasionally required to stand, walk, reach with hands and arms, and lift or move up to 15 pounds. Visual acuity to read printed materials and a computer screen. Verbal and auditory ability to communicate effectively with staff, partners, and stakeholders. Reasonable accommodation may be made for otherwise qualified persons with disabilities. Education: Requires a bachelor's degree in Social Work, Social Services, Early Childhood Education OR Early Childhood Development; OR Business Administration with relevant experience related to Head Start Operations. Experience: Requires two years of experience working in a social services or education management or specialist position. Bilingual preferred: English/Spanish or English and other languages present in the local area. Also required: Successful completion of a Level II background screening, local criminal record check and drug screening prior to hiring. Knowledge, Skills and Abilities: Knowledge of Head Start philosophy, goals and regulations. Knowledge and experience with Head Start specific software packages. Math skills needed to calculate figures and amounts such as discounts, percentages and overtime. Computer skills to produce and interpret graphs, charts, spreadsheets and other mathematical reports. Ability to define problems, collect data, establish facts, and draw valid conclusions; make recommendations and develop implementation strategies. Ability to communicate effectively verbally and in writing. Ability to write reports and business correspondence. Ability to interpret agency, federal and state laws pertaining to the program. Exceptional organization skills and attention to detail are required and the candidate must be able to meet designated deadlines. Other: Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. Principal Accountabilities: Team player with co-workers and central service office staff. Cost effective program operations. Adherence to agency policies, procedures and performance standards. Effective customer service and group leadership. Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including: Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $36k-42k yearly est. 1d ago
  • Peer Specialist

    VNS Health 4.1company rating

    New York, NY jobs

    VNS Health Peer Specialists/ Advocates are living examples of the transformative power of behavioral health intervention programs and who can uniquely relate to those that would benefit from VNS Health Behavioral Health services. Peer Specialists/Advocates embody our core values of Empathy, Integrity, and Agility to engage and connect community members suffering from chronic mental illness, psychological trauma, or substance abuse with meaningful resources. By sharing personal, practical experience, knowledge, and firsthand insights, Peer Specialists/ Advocates directly help VNS Health clients live and heal at home surrounded by their family and community. VNS Health provides vital client-centered behavioral health care to New Yorkers most in need, across all stages of life and mental well-being. We deliver care wherever our clients are, including outpatient clinics, clients' homes, and the community. Our short- and long-term service models include acute, transitional, and intensive care management programs that impact the most vulnerable populations, from children, to adolescents, to aging adults. As part of our fast-growing Behavioral Health team, you'll have an opportunity to develop and advance your skills, whether you're early in your career or an experienced professional. Sharing your experience with others who are navigating behavioral health and substance use challenges is life changing which is why we welcome you to apply even if you don't meet all criteria . What We Provide Referral bonus opportunities Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability Employer-matched retirement saving funds Personal and financial wellness programs Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care and commuter transit program Generous tuition reimbursement for qualifying degrees Opportunities for professional growth and career advancement Internal mobility, CEU credits, and advancement opportunities Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals What You Will Do Conducts phone and field outreach to locate and enroll clients/consumers/members into programs services Builds relationship and trust with clients and their family/caregiver and assists with their interactions with professionals on the team Works collaboratively on an interdisciplinary team to discuss care needs and identify solutions to support clients/consumers/members Applies mutually shared and lived experiences to build relationships and trust with the client/consumers/members Educates clients/consumers/members about program services, benefits, and self-help techniques. Serves as a role model, advocate and mentor. Escorts clients/consumers/members to appointments as needed Advocates effective recovery-based services on behalf of clients/consumers/members. Assists in clarifying rehabilitation and recovery goals Teaches and models symptom management and coping skills for resilience. Empowers clients to take a proactive role in their recovery process Reviews service plans with clients/consumers/members and their families or caregivers. Provides ongoing education, guidance, support and encouragement Develops inventory of resources that will meet the client's needs as identified in the assessment and or-treatment process Provides navigation services to help clients/consumers/members connect with community-based services and supports Documents in EMR in accordance with program policies/procedures, VNS Health standards, and city, state and federal regulatory requirements Assists clients/consumers/members with transition to alternate housing, when appropriate Participates in case conferences, staff meetings, supervision and training programs Develops a mutual self-disclosure between themselves and clients/consumers/members. Serves as a bridge between team members and participant For Certified Community Behavioral Health Clinical (CCBHC): Educates clients about the different types of treatment available, including medications for addiction treatment Helps clients identify their strengths as well as obstacles to their recovery Assists clients with applying for benefits Provides resources for external and post-discharge services Participates as part of interdisciplinary team in discussion of, planning for and actively participating in treatment goals for clients/consumers/members For IMT, ACT, MC, OMH Suicide Prevention: Practice regularly in the community, including traveling to patients' homes, or schools, to engage frequently with clients. Navigate emergency situations Qualifications High school diploma or equivalent required FOR CCBHC ONLY: New York Certified Recovery Peer Advocate (CRPA) required Minimum of one year experience in a mental health, substance use treatment program, health care or human services setting, preferred Experience working with a severely mentally ill, psychological trauma, and/or substance using population, preferred Effective oral/written/interpersonal communication and relationship building skills required Ability to work independently and collaboratively on an interdisciplinary team Computer literacy (electronic health records, word processing, e-mail, internet research, data entry), required Valid New York State driver's license, as determined by operational/regional needs Bilingual skills in English and Spanish, preferred Pay Range USD $20.98 - USD $26.23 /Hr. About Us VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
    $21-26.2 hourly 4d ago
  • Garage Door Specialist - Experience Required

    ABC Home & Commercial Services 4.1company rating

    Austin, TX jobs

    Be the driving force behind our new Garage Door service - launch, lead, and help grow the team! A minimum of 3 years of garage door repair and installation experience is required. Please do not apply if you do not meet this requirement. Salary 50k+ depending on experience. No actual area/region is designated, so please note that you as a Technician will cover the entire Austin Metro area as required. Schedule: Monday - Friday Hours: Start to Finish (8:00 AM - 6:00 PM) May have to work a Saturday* once or twice a month, as well as on-call services. At ABC Home & Commercial Services, we're more than just a company; we're a family committed to excellence. With 75 years of history and a team of over 1,000+ employees serving a growing network of cities in Central and South Texas, we take pride in being a family-owned business dedicated to fulfilling commitments, serving others, and supporting families. How You'll Make an Impact: As ABC's Residential and Commercial Garage Door Specialist, you will deliver excellent customer service while efficiently performing high-quality Garage Door Repair and/or Installation. Requirements What You'll Bring: Minimum 3 years of garage door repair and installation experience is required. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application. Fluent in English (reading, writing, and speaking). Excellent communication & customer service skills. High proficiency with emailing, instant messaging and use of various electronic devices and applications for effective communication/information sharing. Demonstrates patience and understanding in resolving customer concerns, even in challenging situations. Dependable and self-motivated with desire to work year-round. No actual area/region is designated, so please note that you as a Technician will cover the entire Austin Metro area as required. Ability to walk for long periods of time in extreme temperatures including outdoors. Able to lift 50 lbs. or more. Repetitive lifting, twisting, bending, pulling, pushing and climbing may be required. What We Offer: Comprehensive benefits package including health, dental, vision, and life insurance. 401(k) with company matching. Paid vacation, sick leave, and participation in our Profit-Sharing Plan. Additional compensation opportunities through our Lead Now Program. Company clubs, outings, and paid training and development opportunities. Tuition reimbursement and educational scholarships for employees and family members. Volunteer Engagement Program with approved Volunteer Time Off (VTO). Wellness program including a gym membership and a company vehicle with gas card. What You'll Do: Accurately diagnose cause of garage door issues, recommend options for solutions, price repairs (when applicable) in accordance with company policy, complete repairs and/or installs after authorization is received, collect and timely deliver payment from customer to office (daily preferred, but always within two business days), complete and submit all required paperwork in a timely and accurate manner. Upon completion of service, review invoice and explain work completed (in person, by phone or by email) with customer to confirm satisfaction. Communicate any issues, concerns or outstanding items to office for scheduled follow-up. Always maintain positive attitude with customers, fellow employees, and supervisors. Communicate effectively with supervisors, dispatchers, CSRs, and customers to always ensure complete alignment during the service repair or replacement process. Work with and train any helpers which may be assigned to work with you. Maintain company-specified tools, equipment and inventory in your truck for most cost-effective delivery of quality service. Attend department meetings and company or vendor training as required. Maintain necessary licenses or certifications and complete required continuing education. Always exhibit professional conduct, whether at the job site or driving company vehicles. Identify and immediately (first opportunity, but always within one hour) report any damage to customer's property. Clean and clear the work area after job has been completed. Maintain and use required personal protective equipment at all times. Follow all safety protocols, regulations and company policies while driving. Always wear company uniform and maintain well-groomed appearance in accordance with company policies. Be available to serve periodic on-call rotation assignments (per schedule approved by service manager) necessary to ensure quality coverage for customers. May have to work a Saturday once or twice a month. Other duties as assigned. To apply for this position, you must have a minimum of 3 years of garage door repair and installation experience. Join Our Team Today: At ABC Home & Commercial Services, we're excited to welcome you aboard and support your growth as we work together to keep our community rolling smoothly . What are you waiting for? In just two weeks, you could be behind the wheel of our very spiffy white vans - you know, the ones with the Anteater on them - helping our customers when things just aren't opening up for them! ABC is an Equal Opportunity Employer. Please note that if an offer is extended that we do conduct the following pre-employment screenings: Drug Screen, Physical & Physical Performance Evaluation (PPE). ABC participates in the E-Verify (I-9) program and conducts comprehensive criminal background checks, along with a 7-year Motor Vehicle Report (MVR) review. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application. *As an equal opportunity employer, we are committed to respecting the religious beliefs and practices of all individuals. We will consider reasonable accommodation requests from applicants and employees who require adjustments to their work schedules or practices due to sincerely held religious beliefs, provided such accommodations do not create an undue hardship on the company's operations. PM21 #INDP1
    $39k-52k yearly est. 3d ago
  • Garage Door Specialist

    ABC Home & Commercial Services 4.1company rating

    Texas jobs

    Be the driving force behind our new Garage Door service - launch, lead, and help grow the team! A minimum of 3 years of garage door repair and installation experience is required. Please do not apply if you do not meet this requirement. Salary 50k+ depending on experience. No actual area/region is designated, so please note that you as a Technician will cover the entire Austin Metro area as required. Schedule: Monday - Friday Hours: Start to Finish (8:00 AM - 6:00 PM) May have to work a Saturday* once or twice a month, as well as on-call services. At ABC Home & Commercial Services, we're more than just a company; we're a family committed to excellence. With 75 years of history and a team of over 1,000+ employees serving a growing network of cities in Central and South Texas, we take pride in being a family-owned business dedicated to fulfilling commitments, serving others, and supporting families. How You'll Make an Impact: As ABC's Residential and Commercial Garage Door Specialist, you will deliver excellent customer service while efficiently performing high-quality Garage Door Repair and/or Installation. Requirements What You'll Bring: Minimum 3 years of garage door repair and installation experience is required. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application. Fluent in English (reading, writing, and speaking). Excellent communication & customer service skills. High proficiency with emailing, instant messaging and use of various electronic devices and applications for effective communication/information sharing. Demonstrates patience and understanding in resolving customer concerns, even in challenging situations. Dependable and self-motivated with desire to work year-round. No actual area/region is designated, so please note that you as a Technician will cover the entire Austin Metro area as required. Ability to walk for long periods of time in extreme temperatures including outdoors. Able to lift 50 lbs. or more. Repetitive lifting, twisting, bending, pulling, pushing and climbing may be required. What We Offer: Comprehensive benefits package including health, dental, vision, and life insurance. 401(k) with company matching. Paid vacation, sick leave, and participation in our Profit-Sharing Plan. Additional compensation opportunities through our Lead Now Program. Company clubs, outings, and paid training and development opportunities. Tuition reimbursement and educational scholarships for employees and family members. Volunteer Engagement Program with approved Volunteer Time Off (VTO). Wellness program including a gym membership and a company vehicle with gas card. What You'll Do: Accurately diagnose cause of garage door issues, recommend options for solutions, price repairs (when applicable) in accordance with company policy, complete repairs and/or installs after authorization is received, collect and timely deliver payment from customer to office (daily preferred, but always within two business days), complete and submit all required paperwork in a timely and accurate manner. Upon completion of service, review invoice and explain work completed (in person, by phone or by email) with customer to confirm satisfaction. Communicate any issues, concerns or outstanding items to office for scheduled follow-up. Always maintain positive attitude with customers, fellow employees, and supervisors. Communicate effectively with supervisors, dispatchers, CSRs, and customers to always ensure complete alignment during the service repair or replacement process. Work with and train any helpers which may be assigned to work with you. Maintain company-specified tools, equipment and inventory in your truck for most cost-effective delivery of quality service. Attend department meetings and company or vendor training as required. Maintain necessary licenses or certifications and complete required continuing education. Always exhibit professional conduct, whether at the job site or driving company vehicles. Identify and immediately (first opportunity, but always within one hour) report any damage to customer's property. Clean and clear the work area after job has been completed. Maintain and use required personal protective equipment at all times. Follow all safety protocols, regulations and company policies while driving. Always wear company uniform and maintain well-groomed appearance in accordance with company policies. Be available to serve periodic on-call rotation assignments (per schedule approved by service manager) necessary to ensure quality coverage for customers. May have to work a Saturday once or twice a month. Other duties as assigned. To apply for this position, you must have a minimum of 3 years of garage door repair and installation experience. Join Our Team Today: At ABC Home & Commercial Services, we're excited to welcome you aboard and support your growth as we work together to keep our community rolling smoothly . What are you waiting for? In just two weeks, you could be behind the wheel of our very spiffy white vans - you know, the ones with the Anteater on them - helping our customers when things just aren't opening up for them! ABC is an Equal Opportunity Employer. Please note that if an offer is extended that we do conduct the following pre-employment screenings: Drug Screen, Physical & Physical Performance Evaluation (PPE). ABC participates in the E-Verify (I-9) program and conducts comprehensive criminal background checks, along with a 7-year Motor Vehicle Report (MVR) review. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application. *As an equal opportunity employer, we are committed to respecting the religious beliefs and practices of all individuals. We will consider reasonable accommodation requests from applicants and employees who require adjustments to their work schedules or practices due to sincerely held religious beliefs, provided such accommodations do not create an undue hardship on the company's operations. PM21 #INDP1
    $39k-51k yearly est. 3d ago
  • Quality Assurance Analyst

    The Intersect Group 4.2company rating

    Mesa, AZ jobs

    This position will participate in testing web-based applications and windows services while working with other testing team-members sharing knowledge and experience to help enhance QA competency. To be successful in this role, you must display robust interpersonal skills, have a high aptitude for technical learning. Be approachable and willing to engage quickly, multi-task efficiently, demonstrate discipline and initiative to consistently solve complex problems in a fluid, fast-paced environment while maintaining a high level of composure, transparency, and professionalism during daily interaction with peers, customers, management, and external partners. Essential Responsibilities: Requirement Analysis and designing detailed test cases and procedures from requirement specifications Test new applications and repeatable testing for existing products Ensure all product releases meet or exceed defined quality goals Iterative Development and Release Management process experience in an Agile Scrum environment Work with business analysts, development teams, and internal groups to ensure customer requirements are met Attends design review and user meetings as required Documents test cases and defects as needed Performs execution of test plan, continually analyzing test efforts for completeness Performs system integration, functional, volume, user interface and performance testing on modifications and enhancements before production releases through manual and automated techniques Create, maintain, and run automated test scripts Analyzes failure/success of automated scripts and makes modifications as required
    $67k-87k yearly est. 4d ago
  • Quality Assurance Analyst

    Vlink Inc. 4.0company rating

    Tallahassee, FL jobs

    Responsible for developing and executing formal test plans to ensure the delivery of quality software applications. Involved in test planning, writing test cases/scripts, test case automation and test execution. Defines and tracks quality assurance metrics such as defects, defect counts, test results and test status. Collects and analyses data for software process evaluation and improvements and integrates them into business processes to address the business needs. Documents all problems and assists in their resolution. Delivers quality process training to technical staff and acts as an internal quality consultant to advise or influence business or technical partners. Performs quality audits across the various IT functions to ensure quality standards, procedures and methodologies are being followed. Experience: A minimum of 3 years of systems development, testing, and/or business experience. Complexity: Intermediate professional level role. Works on projects of moderate to high complexity within one or more development environments. Works on multiple programs/systems as a project team member. Considered a subject matter expert for a single program/system. May coach more junior technical staff. Position Responsibilities The Consultant's responsibilities include, but are not limited to, the following: Develop System Test Plans and conduct multi-week system test scenarios to verify proper operation of changes to scratch-off and on-line sales, activity, validation, billing, and inventory tracking processes. Assist with selection and integration of a test tracking/management tool. Witness Vendor and/or conduct unit and integration level tests to verify enhancement modifications and anomaly corrections to the system and document the results of these tests. Researching Lottery gaming system incidents and anomalies and report findings to the Information Resource Manager. Track Lottery and Vendor defect reports to closure following Lottery and vendor configuration management practices Prepare and submit Software Change Requests to provide system enhancements or correct system deficiencies. Review, comment and, follow-up via corrective action, the result of development documentation analysis to include Requirement Specifications, Design Documents, User Manuals and Gaming Planning documentation. Assist users to define required software enhancements and communicate this information to Lottery Vendor Management and Software Developers. Work with the Information Resource Manager and Games Administration Managers to develop testing schedules, train the Analysts on effective testing practices, and develop and maintain defect reporting processes and issue escalation procedures. Support development of Lottery Software Quality Assurance (SQA) Policies and Procedures. Assist with training of project and SQA personnel in support of SQA tasks. Provide direction to SQA Analysts on performance of SQA duties. Assist in educating users on features and enhancements of Lottery vendor software products. Performs related work as assigned. Provide exceptional customer service to all internal and external customers. Preferred Abilities and Knowledge Ability to exercise independent judgment. Knowledge of Lottery Systems Preferred. Knowledge of ticketing and bug tracking systems. With assistance from the Information Resource Manager, ability to clearly communicate system capabilities and limitations to users and department directors. With assistance from the Information Resource Manager, ability to communicate Lottery requirements, needs and direction to the Lottery gaming vendor(s). Working knowledge of data processing principles and terminology. Knowledge of word processing, spreadsheet, and electronic mail programs. With assistance from senior personnel, ability to create detailed test scripts, document test activity, and audit system reports to verify the integrity of system operation. With assistance from senior personnel, ability to understand complex system processes and communicate verbally and in writing with technical and non-technical personnel. Ability to organize and prioritize tasks. Ability to keep immediate supervisor informed of pertinent information relating to job responsibilities. Education: Bachelor's degree in computer science, Information Systems, or similar, or equivalent work experience.
    $63k-77k yearly est. 1d ago
  • Manual QA Analyst

    Kellymitchell Group 4.5company rating

    Louisville, KY jobs

    Our client is seeking a Manual QA Analyst to join their team! This position is located in Louisville, Kentucky. Work with the product owner and development teams to determine testing plan for future releases Maintain library of test scripts, both manual and automated Assist developers in learning what tests need to be covered by unit tests Participate in project meetings, daily scrums, and product planning sessions Execute manual and automated test scripts against Android tablet based POS and other restaurant applications Conduct hands on testing with hardware systems that match the restaurant systems Follow defect resolution from inception to production Maintain a testing lab in company offices in Louisville, KY Assist in managing a fleet of test devices and their test builds Work with the security team to validate findings of PEN and security testing Report on success or failure of test script runs Maintain physical lab systems in the Louisville KY based office space Setup, repair, replace equipment ranging from tablets, switches, routers, monitors, PC, etc. Act as an escalation point for the customer helpdesk Certify restaurant hardware Act as subject matter expert on how the system services are used by other systems in the environment Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position starting at $115,000-$124,000. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
    $115k-124k yearly 3d ago
  • Quality Assurance Specialist

    Robert Half 4.5company rating

    Irvine, CA jobs

    *** We are seeking a Quality Specialist with hands-on experience in electrical and electro-mechanical assembly, PCBA inspection, and wire harnessing to support our growing production environment. This role focuses on non-conformance management, MRB support, and driving issues to resolution, rather than audits or general mechanical assembly. The ideal candidate can identify defects accurately, document them clearly, and anticipate the information needed for engineering teams to resolve issues efficiently. Preferred Qualifications: Experience in aerospace or high-reliability industries. Certification or training in IPC-A-610, IPC/WHMA-620, or ESD control. Experience writing and processing defect tags or non-conformance reports. Exposure to electro-mechanical troubleshooting or rework processes. Some mechanical assembly experience is a plus but not required. Key Responsibilities: Inspect and verify electrical and electro-mechanical assemblies, including PCBA fabrication, wire harnesses, and ESD-sensitive components. Manage non-conformance reports (NCRs) and support MRB processes, ensuring rejected parts are properly documented and resolved. Identify defects, determine potential root causes, and coordinate rework or repair paths. Collaborate with engineering and production teams to anticipate required information and drive non-conformance issues to closure. Apply IPC-A-610, IPC/WHMA-620, and ESD standards to ensure quality and compliance. Work effectively in fast-paced, high-reliability production environments with incomplete information. ***this is an electrical position***
    $47k-76k yearly est. 5d ago
  • Process Quality Analyst I : 199824

    HKA Enterprises 4.6company rating

    Greer, SC jobs

    Functional Title: Process Quality Analyst I : 199824 Pay Range: 31.00-43.00 per hour (Depends on experience) Contract: Long term ongoing with no end date Shift Schedule: Working hours: -Mostly A-shift (99%). -Occasionally may need to follow a vehicle on B-shift. -Typical start time: 6:00 AM - 9:00 AM. No relocation offered, No Corp to Corp offered, No 3rd party recruiter candidates accepted. PTO, Sick Pay, and Holiday Pay Offered Required Skills -Strong problem-solving, communication, and organizational skills. Ability to lead without formal authority is a plus. Preferred Experience -Familiarity with autmotive client's ITO processes. -Technical understanding of client's terminology. -Knowledge of PQM steering. Scope: Drives quality improvement for assigned scope of responsibility, including a focus on reduction or elimination of field warranty cases through defining the areas for improvement, guiding the PMP from pre analysis through to implementation for maximum effect, and monitoring and reporting the target achievement for the scope of responsibility. Coordinates Target Achievement of Project and Product Warranty Quality Targets. Responsibilities: Monitors and reviews sensor data through direct interface with the Problem Management Process, Reporting Line Customer, Process Management department. Reviews field-warranty problem landscape prioritizes issues and evaluates risk for all models built at Plant Spartanburg. Accepts points into QC2 after appropriate handshake with the ML-T and allocates these to the correct LV/SV/MAV for the most effective problem solving. Provides guidance on Plant Spartanburg owned problems in QC2 in the Product Quality Management (PQM) and Problem Solving Process (PMP) for the scope of responsibility. Provide transparency for assigned scope of responsibility. Performs as SV through an agreed plan for resolution, guiding the LV in problem solving process for all problems in the scope of responsibility. Maintains knowledge of priorities and schedules for the PMP and drives the achievement of the agreed dates. Participate in cross-functional teams for quality improvement, as required. Communicates with technical departments and suppliers as required. Provides verification of problem resolution and sustainability, including containment effectiveness based on available data (Plant and Field). Complies to the Plant Management System through appropriate training and awareness, as well as continuous improvement of the system and supporting departmental systems and activities. Understands and models VPS (Value Added Production System) Principles and concepts of Standard Work and Problem Solving. Adheres to 5S and Safety Standards and Principles. Performs other duties as assigned by management. Education: BS degree (Engineering preferred) or the equivalent of 4 years of automotive or mechanical experience. Experience: 2+ years of quality management, problem-solving, product engineering, process planning or experience in a manufacturing environment. 1+ years of critical modules experience (preferred). 1+ years of leadership experience in technical/project teams, cross functional teams or management teams (preferred). 1+ years problem solving process skills. 1+ years leadership, organization and communication skills. 2+ years of knowledge of MS Office software acquired through classroom or work experience. 1+ years of knowledge of working with PQM system or similar Problem Management system, including incident creation, problem prioritization and problem sheet updates (preferred). 1+ years of English language skills, both oral and written. 2+ years of German language skills (preferred). 1+ years of technical automotive terminology and automotive knowledge. HKA Enterprises is a global workforce solutions firm. If you're seeking a new career opportunity or project experience, our recruiters will work to understand your qualifications, experience, and personal goals. At HKA, we recognize the importance of matching employee goals with those of the employer. We strive to seek credibility, satisfaction, and endorsement from all our applicants. We invite you to take time and search for your next career experience with us! HKA is an EEO Employer who participates in the US Citizenship and Immigration Services E-Verify Program.
    $62k-80k yearly est. 1d ago
  • AI Image Generator / AI Image QC Specialist (contract, hybrid in Brooklyn)

    Onward Search 4.0company rating

    New York, NY jobs

    About the Role We're seeking creative, detail-oriented AI Image Generator / AI QC Specialist contractors to join a cutting-edge content studio in Brooklyn that's redefining food, drink, and lifestyle visuals through AI-driven image generation and hybrid photography workflows. This team produces hundreds of food and drink visuals weekly, blending AI-generated imagery with traditional photography to deliver high-quality, engaging content. Do you have this type of experience? If so, keep reading! Location: Hybrid, Brooklyn (2 days onsite per week) Schedule: ~32 hours/week (4 days) Rate: $40/hour W2 Duration: 3 months (with potential extension) Start Date: ASAP AI Image Generator / AI QC Specialist Responsibilities AI Prompting & Image Generation... Use generative AI tools (e.g., Midjourney, Stable Diffusion, DALL·E, etc.) to create food and lifestyle visuals. Experiment with prompt engineering to achieve brand-consistent aesthetics. Quality Control & Refinement... Review AI outputs for accuracy, realism, and visual appeal. Perform retouching and enhancements in Adobe Photoshop or similar tools. Ensure color consistency, composition quality, and adherence to brand guidelines. Collaboration... Work closely with photographers and creative leads to integrate AI-generated elements into hybrid compositions. Provide feedback on image selection and creative direction. Assist with image metadata tagging for asset management. Support basic layout design for recipe cards and social media content. Stay updated on emerging AI tools and techniques to improve workflow efficiency. AI Image Generator / AI QC Specialist Qualifications Experience with generative AI platforms and prompts (Midjourney, Gemini, Nano Banana, Stable Diffusion, DALL·E, Firefly, etc.). Strong Photoshop skills for retouching and compositing where needed with the AI output. Eye for detail and ability to maintain visual consistency across large volumes of content. Basic understanding of food styling and photography principles is a plus. Comfortable working in a fast-paced, high-output environment. Why Join? This is an opportunity to work at the forefront of AI-powered creative production, gain hands-on experience with cutting-edge tools, and collaborate with a team shaping the future of visual content. No deadline to apply.
    $40 hourly 14h ago
  • Specialist, QA Validation

    Planet Pharma 4.1company rating

    Sanford, NC jobs

    Pay $76-$81 per hour On-site Role 1 year extendable contract Medical, Dental, Vision, 401k The Specialist, QA Validation will be primarily responsible for the implementation, execution and assessment of quality systems, procedures, and records to support compliant GMP operations. This position works closely with Validation, Engineering, Manufacturing, Quality Control, Facilities, and Automation. Responsibilities and Accountabilities: • Provide hands on QA support and oversight to internal staff and suppliers/contractors to ensure compliance with local and global quality standards, regulatory requirements, and industry guidance. • Provide QA review and approval for commissioning/qualification/validation documents. • Provide QA review and approval of qualification and validation deviations and discrepancies and support investigation and corrective actions. • Author, review and approved controlled documents for the Quality organization including SOPs, specifications, protocols, and reports. Qualifications: • B.S. degree in Biological/Physical/Chemical sciences, engineering, or equivalent focus of study and 3-5+ years of experience or M.S. degree and 1-3+ years of experience in a QA function in a biologics manufacturing facility • Experience with qualification/validation of process equipment, analytical instruments, clean utilities, automation, sterile filling, and clean facilities. • Strong understanding of FDA, EMA, local regulations and guidelines, ICH guidelines, and industry best practices. • Successful history working in a fast-paced team environment, meeting deadlines, and prioritization of work from multiple projects • Strong analytical and communication skills as well as sound judgment, with the ability to work effectively with others • Excellent problem-solving skills and experience with root cause investigations and CAPA determination • Off hours coverage and flexibility may be required
    $51k-84k yearly est. 2d ago
  • Compliance QA Manager - Systems

    Ledgent Technology 3.5company rating

    Alameda, CA jobs

    The Compliance QA Manager - Systems is responsible for the oversight, support, and administration of client's Quality Management Systems (QMS) to ensure these are effective and efficient, and maintained to support GxP functions. Supports end users and QA requirements, account management, and evaluates changes for implementation and continuous improvement initiatives. ESSENTIAL DUTIES AND RESPONSIBILITIES: As QA Core, supports QA Partner: · Analyze user enhancement requests to deliver solutions focused on establishing and improving business processes that improve efficiency, address process gaps, and enable automation and growth of the organization. · Gather and document user and functional requirements · Participate in the authoring and execution of implementation plans, development of solutions and manage project/change timelines · Perform User Acceptance testing (UAT), Performance Qualification (PQ) and Validation testing, if applicable Day to day business system administration: · Manage system access and permissions · Perform change management activities · Design solutions and manage configuration · Liaise with users to resolve issues · Create reports based on defined requirements · Maintain system documentation · Create and run reports; track follow-up actions to ensure data quality and compliance · Reviews and approves validation deliverables (URS, FS, IQ/OQ/PQ, etc.) · Identifies, mitigates, escalates, and resolves issues and risks · Authors and review CSV, DI policies, procedures, lifecycle documents · Help generate metrics to support business goals · Maintain end-user support information · Manage updates to business guidance and user reference documentation · Continuously look for ways to improve monitoring, user issues and deliver better value to the customer · Support activities related to internal and external audits/inspections · Support activities related to Computer System Validation and Data Integrity program. · Oversee and maintain the Integration tool with the Leaning Management System, ComplianceWire, if applicable SUPERVISORY RESPONSIBILITIES: · None EDUCATION/EXPERIENCE/KNOWLEDGE & SKILLS: Education/Experience: · Bachelor's degree in science or related field and a minimum of 7 years of related experience; or, · Equivalent combination of education and experience. Experience/The Ideal for Successful Entry into Job: · At least 5 years of experience working on validated applications in a pharmaceutical or regulated environment. · Experience and knowledge of the quality and regulatory business processes. · Direct hands-on experience implementing GxP computerized systems and maintaining validated state. · Strong process improvement skills and orientation. · Must have proven business and technology skills with success providing customer- oriented technology solutions environment. · Proven strong communication skills interacting with user and technical communities. · Ability to communicate ideas in both technical and user-friendly language. · Collaborative working approach. Knowledge/Skills: · General knowledge of System Administration with the Veeva Platform (Quality QMS, Quality QDocs) · Working knowledge/experience with Other Regulated Applications, such as Learning Management Systems and Quality Management Systems. · General knowledge of database and computer networking · Working knowledge/experience with SaaS systems WORKING CONDITIONS: Environment: primarily working indoors, performing office work. Desired Skills and Experience Roth Staffing is looking for a Compliance QA Manager All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $97k-158k yearly est. 3d ago
  • Specialist 2, Quality Assurance

    Us Tech Solutions 4.4company rating

    Lititz, PA jobs

    The Quality Specialist II will be accountable to support Product Review reports and to support investigations pertaining to observations or trends discovered during data collection. The Quality Specialist II will also be accountable for supporting Laboratory Information Management System (LIMS) Master Data changes needed by the Quality Control Laboratory. Responsibilities: Communicate to Quality Management the observations or trends discovered during the data collection and review of the Product Reviews. Maintain metrics and support management reviews and other presentations. Performs other duties, as assigned. Excellent analytical, prioritization, multi-tasking, communication, and strong leadership skills and the ability to work independently without supervision is required Ability to work effectively on cross functional teams is required. Experience: Support Product Review completion per scheduled timeline and store in document management system. Fulfill LIMS Master Data requests. Review Master Data submissions for accuracy and provide feedback as necessary Skills: Excel, LIMS, Word Medium, must be able filter and sort spreadsheets ASQ Certification welcome Education: Bachelors About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Azhar Email: **************************** Internal Id: 25-54038
    $51k-90k yearly est. 14h ago
  • Food Quality Assurance Manager

    Jones Networking 3.3company rating

    San Antonio, TX jobs

    Food Quality Assurance Manager Industry: Food Manufacturing Status: Full Time - Exempt, First Shift Reports to: Senior Quality Assurance Manager Jones Networking is recruiting for a Food Safety & Quality Assurance Manager with a large food manufacturing company in San Antonio, TX. The Food Safety & Quality Assurance (FSQA) Manager aids in ensuring the production and distribution of products exceed all quality standards while adhering to company and regulatory standards. The FSQA Manager also supports the continuous quality improvement program which includes quality control and quality assurance. Our client offers the opportunity for a long term, rewarding career with competitive salary, excellent benefits, and growth potential. Benefits include comprehensive health insurance (medical/dental/vision), 401(k) with company match, life and disability insurance, flexible spending account, employee assistance program, free parking, corporate discounts and much more! Food Quality Assurance Manager Position Summary: -Participate in the preparation and implementation of Standard Operating Procedures (SOPs) for all tasks related to Food Quality and Food Safety. -Identify the need for improvement of current programs and implement the necessary changes while communicating with QA and Production Management. -Monitor food processing procedures by plant personnel to ensure regulatory compliance while producing premium fully-cooked products. -Assist with food safety and quality audits performed by regulatory agencies (USDA, FDA, Health Department, Military Veterinary Command) and third party certifying auditing companies. -Lead the implementation of the SQF Food Safety and Quality codes. -Implement and maintain HACCP based food safety plans. -Perform release inspections on incoming materials; in process and finished product to ensure that quality standards and process controls are being met. -Participate in writing non-conformance investigations and implementing corrective action plans. -Investigate customer complaints and internal non-conformities while working with all operations departments, determine root cause analysis, implement corrective action and follow up on the efficiency of the changes made. -Ensure that the plant is operating in accordance with federal regulations, customer requirements and BRC standard. -Prepare for and conduct customer and federal agency audits. -Supervise, mentor and review the work of the QC / QA Staff. Qualifications Summary: -Bachelor Degree in Food Science and Technology, or related field or equivalent combination of education and experience. -SQF Practitioner Certificate preferred. -Minimum three years experience managing Quality and Food Safety Operations in a USDA / FDA facility. -Minimum two years experience supervising and leading QA / QC staff. -Understanding of the SQF Standard and the requirements for implementing and maintaining an SQF System relevant to the supplier scope of certification. Please visit jonesnet.com for a full list of career opportunities presented by Jones Networking.
    $42k-75k yearly est. 3d ago
  • Lead SDET QA Engineer (C#)

    Firstpro, Inc. 4.5company rating

    Somerville, MA jobs

    Manages and supervises other SDET QA to ensure application code the team tests performs as expected in terms of function, compatibility, design, and performance chiefly by developing testing programs to identify possible defects in pre-deployment software. Operates at all levels of the testing pyramid, employing knowledge of the end user business domain to mentor the team to validate suitability for purpose. Collaborates with team, engineering and product colleagues to ensure consistently high quality software. Oversee and help implement full automation test coverage at a squad level for a release and coordinate the work within the squad/team to completion. Participates in automation code reviews, pair-programming, makes automation framework updates to support new/enhanced functionality, Able to understand automation coding and best practices and mentor other SDET QA to get the team to develop test automation to the same standards that the development team follows. Keep up with innovations in the industry and be a driver of continuous improvement. KEY ROLES AND RESPONSIBILITIES: Quality and Best Practices Champion Promotes automation first approach to test plans that incorporate both positive and negative scenarios Identifies functional interdependencies between squads that optimizes testing of related/dependent features that are cross-squad and cross-team Participates and leads in postmortem activities to better understand and automate escapes and implement process improvements Understands each tier of the testing pyramid and the how to use the different automation solutions for them Helps ensure both stories and epics meet both Definition of Ready (DoR) and Definition of Done (DoD) Applies test-first BDD and TDD best practices Innovator Experience with integrating AI into test automation solution A vision for how Generative AI can transform QA Ideas for client-centric testing that includes persona and workflow based test strategy Automated Test Developer Has a vision for how to make Leverages AI to enhance automation and productivity while ensuring high quality coding standards Designs\refactors automation to validate the intended functionality using common classes and shared configs that keeps the framework lean and fast Able to automate and do code reviews at all levels of the test pyramid Ensures automated tests are incorporated into CI/CD pipeline and ensure test results are monitored Be a hands on lead and automate and validate end to end system/functional workflows within multiple components Agile Practitioner Demonstrates understanding of Agile principles and supports the overall delivery for product releases Able to accurately estimate stories and one's own capacity Processes retrospectives and applies Kaizen principles to daily work Business Domain Expert Has business domain experience and extends business domain through purposeful study Has client centered approach and promotes customer personas and application workflows as a testing practice Able to identify domain knowledge gaps within the team and recommend individualized training options Demonstrates analytical, systems and innovative thinking Acquires subject matter expertise in application under test to a level of demoing and training others Test Framework Developer Learns the appropriate uses of, architecture for, and construction of test frameworks and tooling Suggests and implements improvements to the test framework Work with multiple frameworks; REST/API, GUI, performance, ETL/big data as well as custom test solutions Incorporates AI and new technologies into our framework that boost both productivity and product quality Tier 3 Support Troubleshooter Understands the production support model Understands how production environments are deployed and configured Prioritizes production issue troubleshooting and delegates to the team. EXPERIENCE/EDUCATIONAL REQUIREMENTS: Bachelor's/Master's degree in the Hard Sciences (Computer Science, Math, Engineering preferred) 10+ years of software development or automation development or technical team leadership experience Demonstrable experience with some of CI/CD, BDD/TDD, C#, Relational Databases and Python/JavaScript Experience with performance tools like Neoload/JMeter/Etc Familiarity with Playwright Experience managing technical automation QA teams in an agile and CI/CD environment Finance industry experience Experience using generative AI within a development environment KEY COMPETENCIES Business Orientation (Proficient)- Understands the needs and priorities of internal and external clients. Conducts work with a customer point of view. Observes and reports problems relevant to the client and works to gain their trust and respect Cooperation (Advanced)- The ability to work effectively with others in order to achieve a shared goal- even when the objective at stake is of no direct personal interest. Acknowledge the contribution from others disciplines; Discuss plans and ideas with others and invite them to contribute; Is able to compromise- lets a group's interest prevail over their own; Makes others see their contribution is vital for achieving a shared goal. Focus on Quality (Advanced)- Sets high quality standards and strives for continuous improvement. Encourages others to take quality into account; Self-manages and creates test and checks of the work of others to ensure work is up to prescribed quality standards; Indicates clearly and specifically what level of quality is expected Initiative (Proficient)- Recognizes and creates opportunities and acts accordingly. Communicates and starts something than waiting passively for it to happen. Mentions and discusses practices that are inefficient and a drag on productivity and actively searches for and suggests solutions. Result Orientedness (Advanced)- Sets high standards, defines/achieves challenging yet feasible goals; Considers the option carefully; mobilizes means and people, even when others need to be persuaded of its necessity; Does not give in, actively looks for alternative possibilities when facing difficulties. Workmanship (Proficient)- Independently carrying out one's work. Has a thorough knowledge of one's field. Knows the causes and solutions to commonly occurring problems; shows interest in his professional field- keeps their professional knowledge up-to-date by all means possible; Shows what has priority and where necessary, changes the work order; Sees work that has to be done and takes initiatives to get it done.
    $92k-113k yearly est. 2d ago
  • Lead C# SDET/QA Automation Engineer - Direct Hire

    Firstpro, Inc. 4.5company rating

    Somerville, MA jobs

    This role leads a group of SDET/QA automation engineers responsible for validating software quality across functional, integration, and performance layers. The leader in this position develops and oversees modern testing strategies, ensuring the team delivers reliable, high-performing applications prior to release. They guide test design, automation architecture, and execution, leveraging domain expertise to ensure solutions meet user needs. The position collaborates with engineering, product, and cross-functional teams to enforce high quality standards, introduce process improvements, and drive automated coverage across the testing lifecycle. This individual is hands-on, involved in coding, framework evolution, and coaching the team toward consistent automation practices aligned with engineering standards. PRIMARY RESPONSIBILITIES Quality Leadership & Testing Strategy Advocate for automation-centric testing approaches that include positive, negative, and edge-case scenarios. Identify dependencies across teams and ensure coordinated testing for features spanning multiple squads. Facilitate post-incident reviews and convert learnings into improved test coverage or testing processes. Apply a deep understanding of the testing pyramid and ensure appropriate use of unit, service, and UI-level automation. Confirm all work meets agreed-upon readiness and completion criteria. Promote test-first methodologies such as BDD and TDD. Innovation & Future-Focused QA Practices Explore and introduce AI-driven enhancements to test creation and automation efficiency. Develop strategies on how generative AI can reshape the QA function. Incorporate persona-based, workflow-driven, and customer-centric testing techniques. Automation Engineering & Framework Ownership Enhance and refine automation frameworks to support scalability, shared configuration, and maintainability. Review automation code, provide feedback, and ensure adherence to robust coding standards. Contribute hands-on automation across all layers-API, UI, integration, performance, and backend systems. Integrate automated suites into CI/CD processes and monitor execution results. Lead end-to-end validation efforts spanning multiple system components. Agile Delivery & Team Enablement Support Agile ceremonies and reinforce strong Scrum practices. Estimate work accurately and plan capacity based on sprint goals. Implement continuous-improvement initiatives stemming from retrospectives. Business & Domain Expertise Build a strong understanding of the application domain and user workflows; incorporate this knowledge into testing approach. Encourage the team to adopt customer-focused testing, using personas and real-world use patterns. Identify gaps in team knowledge and recommend targeted training to strengthen expertise. Attain subject-matter proficiency sufficient to explain, demo, and train others on the system. Framework & Tooling Development Understand how to architect and extend testing frameworks to support multiple technologies and platforms. Enhance reusable tools supporting REST/API, UI, performance, ETL/big-data testing, and custom test solutions. Introduce new technologies or AI-driven tools that advance productivity and quality. Tier 3 Technical Support & Troubleshooting Understand how production systems are deployed, configured, and monitored. Prioritize escalated issues and delegate investigation across the team. Contribute to root-cause identification through deep technical debugging. QUALIFICATIONS Education & Experience Bachelor's or Master's degree in a technical discipline (Computer Science, Engineering, Mathematics preferred). 10+ years in software development, automation engineering, or technical QA leadership. Hands-on experience with CI/CD, BDD/TDD practices, and automation languages such as C#, Python, or JavaScript. Familiarity with relational databases and test frameworks. Experience with performance testing tools (e.g., JMeter, Neoload). Experience with Playwright or comparable automation frameworks. Proven ability to mentor and lead teams in Agile environments with CI/CD pipelines. Background in financial services or similar regulated industries. Exposure to using generative AI in a development or QA workflow. CORE COMPETENCIES Client Focus: Demonstrates an understanding of customer needs and incorporates this perspective into testing and decision-making. Builds trust through consistent communication and delivery. Collaboration: Works effectively across functions; values input from others; promotes a cooperative environment; willing to compromise to achieve shared goals. Commitment to Quality: Sets high standards for accuracy and thoroughness; proactively checks work for completeness; encourages quality-driven behaviors within the team. Initiative: Acts without waiting for direction; identifies inefficiencies and proposes improvements; takes ownership of opportunities to enhance process or product quality. Results Orientation: Establishes ambitious but realistic objectives; mobilizes resources; adapts when challenges arise; maintains focus on outcomes. Technical Mastery: Maintains strong expertise in QA automation and software development practices; stays current on emerging tools and methodologies; independently solves complex technical problems; prioritizes effectively.
    $92k-113k yearly est. 1d ago
  • Senior Software Quality Assurance Engineer

    Firstpro, Inc. 4.5company rating

    Boston, MA jobs

    first PRO is now accepting resumes for a Senior Software Quality Assurance Engineer in Boston, MA. This is a 6+month contract and onsite 4 days per week in Boston. Must be local to apply. Responsibilities · Design, develop, and execute comprehensive software test plans to identify defects, root causes, and areas for improvement. · Implement structured testing methodologies, frameworks, and standards while monitoring defect trends and driving effective resolution. · Build and maintain UI automation test suites using Selenium and related technologies. · Develop and maintain performance and load test scripts using tools such as JUnit, JMeter, and Selenium Grid. · Create and maintain API and web service automation scripts for REST and SOAP services. · Integrate automated testing within CI/CD pipelines using tools like Jenkins, Maven, and Nexus, ensuring seamless delivery cycles. Requirements · 3-8 years of hands-on experience with advanced automation testing frameworks, tools, and methodologies. · Strong understanding of software development practices, with proficiency in Java, JavaScript, and SQL. · Experience working with IDEs such as Eclipse (preferred) or similar.
    $93k-116k yearly est. 14h ago
  • Sterility Assurance Scientist

    Medasource 4.2company rating

    Concord, NC jobs

    Title: Sterility Assurance Scientist Duration: 6 Month Contract (potential of extension) Responsibilities: The Sterility Assurance Scientist is a technical role that assists in development and implementation of the site's sterility assurance programs and provides technical guidance and expertise in environmental monitoring, contamination control, aseptic process simulations, gowning/aseptic techniques, and cleaning/sanitization strategies, including disinfectant efficacy. The principal role is a position that develops and implements a technical agenda and is responsible for providing technical leadership for the Parenteral Process Team. The principal role is also expected to serve as a mentor within the TSMS team and engage in upstream and external to site activities related to sterility assurance contamination control strategies are established. Key Objectives/Deliverables • (Associate/Senior) Ensure and provide oversight and technical guidance for sterility assurance programs at the manufacturing floor level. • Lead or provide technical oversight for Provide technical support for activities related to sterility assurance programs including but not limited to: • Airflow Pattern Testing • Environmental Monitoring Performance Qualifications • Aseptic Process Simulations • Cleaning, Sanitization, and Disinfection • Gowning within GMP Classified Areas • Aseptic Processing Techniques • Contamination Control • Assist in the development and implementation of processes and facility monitoring to ensure effective contamination control strategies are established. • (Senior) Lead or assist in the development and implementation of processes and facility monitoring to ensure effective contamination control strategies are established. • (Senior) Lead/assist with support and/or provide technical expertise for developing the site's contamination control strategy and cleaning and sanitization program/strategy, and disinfectant efficacy strategies. • (Senior) Lead/assist with support and/or provide technical expertise for the facility's cleanroom gowning and aseptic technique strategy/program. • (Principal) Knowledge in pharmaceutical Microbiology, related to microbiological media, microbiological enumeration techniques, and microorganism isolation and identification. • (Principal) Lead/provide technical oversight for one or both the Environmental Monitoring (EM) or Aseptic Process Simulation (APS) program: • (EM) Authoring EM Performance Qualifications (EM PQ) and overseeing the execution. • (EM) Evaluating EM data and authoring EM Trend Reports. • (EM) Assist with identifying facility environmental isolates and how to create and maintain environmental isolated cultures. • (APS) Authoring APS protocols and overseeing the execution. • (APS) Evaluating the APS data, including personnel qualifications, and authoring APS reports. • (APS) Assist with tracking and tending APS to ensure all regulatory requirements and Global Quality Standards are met for each manufacturing line/process. • Apply sterility assurance risk management to evaluate manufacturing processes and associated controls with respect to potential introduction of microbial, endotoxin, and particulate contamination. • Analyze microbial and manufacturing data to identify trends, process discrepancies, and opportunities for continuous improvements.• Lead or provide technical support for root cause investigations associated with sterility assurance programs. • Participate and/or provide technical sterility assurance support during internal and external audits. • Create, execute, review, and/or approve technical documents and change controls related to sterility assurance programs. • Work within cross-functional teams to implement TS/MS objective and deliver on business and quality objectives. Basic Qualifications: • Bachelor's or master's degree in microbiology, Biology, Biochemistry, Biochemical Engineering, Chemical Engineering, or other related scientific discipline. • Demonstrated understanding and relevant experience of scientific principles required for manufacturing parenteral drug products within operations, microbiology, environmental monitoring, sterility assurance, validation, technical services, and/or quality assurance associated cGMP pharmaceutical manufacturing. • (Senior) 2+ years in pharmaceutical manufacturing (Microbiology, TSMS, Sterility Assurance, or related dept). • (Principal) 5+ years in pharmaceutical manufacturing (Microbiology, TSMS, Sterility Assurance, or related dept). Additional Skills/Preferences: • Possess strong interpersonal skills to work cross-functionally within a team. • Possess strong self-management and organizational skills. • Possess strong oral and written communication skills for communicating to colleagues, management, and other departments. • Experience with data analysis and trending. • Ability to wear appropriate PPE and other safety related equipment or considerations in manufacturing warehouse, or laboratory areas. • Ability to gown into facility dedicated cleanroom attire, as required to perform job responsibilities. Additional Information: • Role is Monday through Friday based and will be phased from a project support role to a routine support role as the development facility and processes progress. Must be flexible in providing support to accommodate other inputs (production schedules, shutdowns, etc.). Occasional extended hours and / or off-hour work may be required. • Tasks may require repetitive motion and standing or walking for long periods of time. • Travel may be required during the project phase for training and implementation of sterility assurance programs. This is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any position may change over time and may include additional responsibilities not specifically described in the . For GMP purposes, the job description should be updated for significant changes. As always, you should consult with your supervisor regarding your actual job responsibilities and any related duties that may be required for the position.
    $64k-87k yearly est. 1d ago
  • DevOps Specialist

    Firstpro, Inc. 4.5company rating

    Newton, MA jobs

    first PRO is now accepting resumes for a Azure Devops Admin in Newton, MA. This is a 3-6month contract to hire role and onsite 3 days per week. This person will be a technical resource administering ADO and project management tools. Responds to support tickets, trains new users, configuration of ADO, metrics, dashboards, etc. Needs Agile experience Also needs someone with strong business analysis skills because they will be customer facing new initiatives (she mentioned possibly implementing Microsoft AI tools) and be working with other managers, VPs, etc. Really wants someone with ADO, is open someone light on ADO if they also have Jira or Atlassian but really strongly prefers ADO. 2-3 years of experience in this type of role, 3 days onsite in Newton.
    $33k-39k yearly est. 3d ago

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