Service Supervisor jobs at The Good Samaritan Society - 463 jobs
Supervisor Patient Services
Tactile Systems Technology, Inc. 4.1
Minneapolis, MN jobs
At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses. The Supervisor Patient Services plays a vital role in ensuring the smooth and efficient operation of their assigned patient service team. This position is responsible for supervising, overseeing the day-to-day operations, and maintaining a high standard of customer service and patient satisfaction. The Supervisor Patient Services collaborates with various departments to optimize patient care and provides leadership and guidance to the team.
Responsibilities
Team Leadership:
* Provide leadership, guidance, coaching and support to an assigned team
* Set performance expectations, monitor progress, and provide a regular cadence of 1:1s to review successes, performance scorecard and provide feedback
* Foster a positive work environment that promotes teamwork, open communication, and continuous improvement
* Identify training needs, develop training programs, and ensure team members are equipped with the necessary skills to deliver exceptional patient service
Department Operations:
* Oversee the daily operations of the assigned team, ensuring smooth workflows and efficient processes
* Monitor key performance indicators (KPIs) to assess departmental performance and take appropriate actions to achieve targets and objectives
* Maintain and ensure documentation and OneNote tools are up to date
* Implement and enforce policies, procedures, and protocols related to patient services
* Identify opportunities for process improvement and implement effective solutions to enhance efficiency and patient satisfaction
* Jump in to support the team on heavy volume days
Customer Service and Patient Satisfaction:
* Maintain a strong focus on customer service excellence, ensuring that all patient interactions are handled with professionalism, empathy, and respect.
* Address patient concerns or complaints promptly and effectively, seeking resolution and taking necessary actions to prevent future issues
* Collaborate with other leaders and departments to improve patient experiences and coordinate seamless transitions of care
* Monitor patient satisfaction scores and implement initiatives to enhance patient satisfaction levels
Staff Development:
* Identify training needs and facilitate ongoing professional development opportunities for team members
* Provide coaching and mentoring to support the growth and career progression of individual team members
* Foster a culture of continuous learning and encourage the sharing of best practices among team members
* Develop meaningful goals and monitor progress. Write and deliver annual performance reviews
Collaboration and Communication:
* Collaborate with cross-functional teams to streamline processes and resolve issues
* Communicate effectively with team members, senior management, and other stakeholders to ensure the smooth flow of information
* Participate in meetings, trainings, and projects related to patient services and contribute to the implementation of strategic initiatives
* Maintain compliance with all appropriate regulatory requirements including HIPAA
* Other duties/projects as assigned
Qualifications
Education & Experience
Required:
* Bachelor's degree in healthcare administration, business administration, or equivalent experience may be considered
* 3+ years of patient/customer service experience within the healthcare, medical device and/or patient service arena
* Proven experience in a supervisory or leadership role within a healthcare or patient services setting
Preferred:
* Previous experience developing employees
* Previous experience leading through change
Knowledge & Skills
* Strong proficiency with Microsoft Office applications including Word, Excel, Teams and Outlook
* Able to build an inspiring team environment with an open communication culture
* Able to gain confidence and respect of colleagues through demonstrated expertise and cross-functional collaboration
* Ability to utilize data from metrics and key data points to drive department decisions
* Solid ability to proactively identify issues and efficiencies and propose solutions
* Strong presentation and training skills
* Strong knowledge of patient services operations, customer service principles and patient satisfaction metrics
* Excellent leadership, coaching, and team-building skills
* Exceptional communication skills both verbal and written with the ability to communicate effectively with all types of patients and employees
* Ability to handle sensitive and confidential information with discretion
* Strong problem-solving and decision-making abilities
Below is the starting salary or hourly range for this position, although offers may differ based on the candidate's location, job-specific knowledge, skills and experience.
US Pay Range
$61,500-$86,205 USD
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$61.5k-86.2k yearly Auto-Apply 20d ago
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Supervisor Courier Services
Regional Health Services of Howard County 4.7
Des Moines, IA jobs
As a Supervisor Courier Services, you will plan, organize, and supervise the daily operations of courier services for the hospital, clinics, and other ancillary areas for the transport of laboratory specimens, mail, pharmaceuticals, and other supplies.
* Oversees the daily operations of couriers to provide all hospital specimen and supply transport services.
* Responsible for 20 FTE to provide coordinated services within the state of Iowa, making over 200 stops per day.
* Keeps abreast of DOT standards for specimen and chemical transport.
* Ensures all deliveries are accounted for to ensure sensitive specimens/supplies are promptly delivered to appropriate location(s).
* Schedules staff to ensure appropriate coverage. Monitors and adjusts staffing appropriate to the workflow.
* Reviews courier logistical software to ensure timeliness and accuracy of courier pick-ups.
* Has direct responsibility to administrate software changes related to courier routes, vehicles, and client supply management to optimize workflows and minimize costs.
* Communicates with clients and laboratory staff (outreach, client services, processing) to ensure client satisfaction.
* Conducts interviews and hiring process for staff in the areas of responsibility.
* Conducts daily huddles and regularly scheduled staff meetings to disseminate information and receive feedback.
* Develops and maintains orientation/competency materials. Coordinates completion of staff orientation/training.
* Ensures standardized policies and practices are in place and documented.
* Ensures regulatory compliance with hospital and laboratory regulatory and accrediting agencies.
* Supports and utilizes LEAN principles/productivity standards. Contributes to the formation of vision, policies, standards, and culture.
* Completes performance evaluations for direct report personnel.
* Performs disciplinary action when indicated.
* Responsible for courier logistical software maintenance and operation.
* Responsible for coding invoices for payment.
* Assists with the development of budget, business plans, and evaluates capital equipment needs in consultation with the Laboratory Director.
* Develops and maintains quality management systems and performance improvement initiatives appropriate to the areas of responsibility. Coordinates and facilitates the change process.
* Assists in the formulation and implementation of department goals.
* Assist in fleet management.
* Responsible for purchasing supplies and equipment.
General Requirements:
* Previous experience with direct supervision, logistics, and/or laboratory experience; preferred.
* Valid Driver's/Chauffeurs License required, must meet Mercy's Motor Vehicle Safety Standards, must be at least 18 years of age and be eligible to drive per Iowa state law.
* Proof of completion of Mandatory Reporter abuse training for child and dependent adult abuse within three (3) months of hire.
Education:
* Bachelor's degree preferred. Associates degree required.
Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!
Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
$46k-61k yearly est. 5d ago
Supervisor - Facilities Support Services
Mayo Healthcare 4.0
Fairmont, MN jobs
Provides work direction, education, orientation, training, and operational problem solving within the assigned work unit on a day to day basis. Assist with developing and maintaining a customer-focused and efficient work unit that supports mail and material delivery; and telephone operations and other areas as assigned. Work units could be staffed up to 24-hours a day, seven-days a week at multiple sites. Communicates department policies and procedures and interprets departmental and institutional policies to staff. Assists in current technology that supports the maintenance and growth of progressive and efficiently organized work units. Must be flexible to respond to changing priorities and handle changing workflow. Serves as a professional example and team leader to staff members working all shifts. Responsible for the development and management of productivity statistics to support staffing and works collaboratively with supervisor in expense management of work unit. Employs and promotes the use of quality management tools to ensure continuous improvement of systems, customer service and operations of work unit. Must be flexible to help at other locations across SWMN if needed.
Bachelor's degree or Associate degree with minimum of two years leadership experience as an assistant supervisor or work unit lead preferably in a medical center environment. Or, High school diploma and four years leadership experience as an assistant supervisor or work unit lead, preferably in a medical center environment. Must be able to demonstrate strong customer service, team building, and leadership skills, supervise daily operations, and must be able to work independently without direct supervision. The ability to interact professionally with patients, guests and staff is a must. The position also requires strong spoken and written communication skills, problem solving skills, decisiveness, and the ability to cope with ambiguous situations.
Visa sponsorship is not available for this position. This position is not eligible for F-1 OPT STEM extension.
$39k-56k yearly est. Auto-Apply 11d ago
Home & Community Based Services Supervisor
Imagine The Possibilities 3.0
Winterset, IA jobs
**Please read the ENTIRE job posting before applying**
is an on-site in office position and will require on-call rotation**
This role operates administratively in a Home and Community-Based Services (HCBS) Setting, defined as medical, social, and supportive services for Iowans with functional, cognitive, and other physical or mental health needs (Iowa Health & Human Services). Rather than institutionalizing individuals who have these physical and mental health needs, HCBS settings provide these individuals with the opportunity to live and receive services in a way honoring to them and their abilities.
HCBS Supervisors provide leadership to a team who is laser-focused on providing the best care possible. Within the team, youll guide a team into fulfilling the mission of empowering people to reach individual achievement across the spectrum of life. If youre passionate about empowering people to reach their goals and help them strive for more, we want you to join our team. As a core team member, youll be responsible for keeping updated records, making decisions in compliance with rules and regulations from governing bodies, and implementing services that emphasized individual choice and decision making. Your consistent leadership will provide your team with the trusted foundation they need to make a difference in the lives of the people we serve.
What Winning Looks Like:
While its not a competition, we do recognize that each person wants to win at life; and youre a central part of someone elses wins as well as your own! In this role, youll be responsible to:
Create and maintain the team culture, which may include:
o Collaborating with Imagines' Recruitment Team to hire the best team members for the job.
o Supervise the Direct Support Professional team.
o Collaborating with Imagines' Training Team to provide the best possible training for team members, assuring they learn the most updated and efficient practices.
o Scheduling your team to work at times that fits the needs of the people we serve.
o Being actively present and involved with your team, including performing weekly site visits and following up with team members.
o Conducting monthly team meetings focused on immediate needs and team culture.
o Providing coaching opportunities for staff.
o Agreeing to be placed on-call as required and fill in for the team if there is need.
o In this role, you must be available on short notice to fill gaps in the schedule due to absences, personnel changes, or other unexpected reasons.
o Compensation for on-call duties will be paid in stipends based on rotation, per department guidelines.
o Mileage reimbursement is available when on-call duties require report to work outside of regularly scheduled hours.
Overseeing resources, which may include:
o Monitoring and scheduling vehicle usage for services.
o Monitoring budgets for individuals served are being maintained and followed as outlined in their financial plan by the Representative Payee Coordinator.
o Supporting individuals in communication with and fulfilling responsibilities associated with their Representative Payee Coordinator.
o Overseeing balances, ledgers, receipts, and special requests forms in collaboration with the Representative Payee Team.
o Monitoring medication check-ins.
o Monitoring appointment scheduling and follow-up communication for individuals served.
o Collaborate with the Strategic Advancement team to promote local community partnerships and promote services offered by Imagine.
Demonstrate knowledge, or be willing to learn, and comply with all policies, practices, laws, and rules provided by any governing bodies in the industry.
Provide complete, consistent, and accurate documentation of incident reports, investigations, and service documentation.
Be an advocate for individuals receiving services to have as much control over their own lives as possible. All individuals should be treated with respect and should feel empowered to live their life as independently as physically possible.
Know Were For You:
We know finding the right opportunity can be tricky thats why Imagine is focused on making sure your time is well spent. We take pride in the benefits we offer our employees. As an employee, youll have access to a variety of benefits that are sure to sweeten the deal. Depending on your full-time or part-time status, youll have access to:
Competitive Wages: The base pay is $22.63/hour. With education and experience, you could start out making more than that.
Scheduling: This full-time position operates Monday through Friday, 8:00 a.m. to 4:30 p.m. As part of a 24/7 service organization, the role includes participation in an on-call rotation and may require flexibility to provide additional coverage as needed in our site homes.
Generous Paid Time Off (PTO): We all deserve a break now and then dont feel bad about taking time for you.
401k Retirement Plan: Secure your future with a cushioned fund that will allow you to live your best life.
Comprehensive Insurance Plans: Whether its medical, dental, vision, or life insurance weve got you covered.
Pre-Paid Legal Services: Be prepared for the things you just cant be prepared for on your own.
Discounted Costco or Sams Club Memberships: What can we say? We know a great deal when we see one.
Advancement Opportunities: We believe in your future, which is why we have a specifically designed leadership development opportunity purposed to launch your career.
Employee Assistance Program: Were there for you through all lifes ups and downs.
RequiredPreferredJob Industries
Social Services
$22.6 hourly 60d+ ago
Therapy Supervisor Behavioral Services
Unitypoint Health 4.4
Cedar Rapids, IA jobs
First Episode Recovery Support Supervisor is responsible for developing, implementing, and overseeing an interdisciplinary treatment team services that provide skill training, supportive and/or treatment for individuals in recovery from first episode psychosis. Staff will deliver services primarily in the individual's home or other community settings. This includes involvement in the provision of services following the guidelines for the NAVIGATE model that is generally funded through Medicaid, the Region, private pay and/or grants.
#CR123
Why UnityPoint Health?
At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few:
Expect paid time off, parental leave, 401K matching and an employee recognition program.
Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
Community marketing, public education, solicits/accepts/screens referrals. Acts as the “face” of the First Episode (Psychosis) Recovery Support Team (FERST).
Provides direct supervision of FERST team members (Med Mgmt, Individual therapy, Family therapy, Supported Employment and Education Specialist, Community Support Specialist). Role models and coaches on best practice of NAVIGATE model.
Conducts regular fidelity audits, identifies strengths/challenges of team practice, creates corrective action plans and guides team members to higher fidelity and improved client outcomes.
Conducts interviews, makes hiring decisions within management/HR work flows, conducts performance evaluations, provides coaching, discipline, and celebrates work well done.
Understands the NAVIGATE target population and model.
Provides various roles within the team when there are gaps in staffing, or an alternative is needed to accommodate best fit.
Timely completion of documentation of services. Leads the client orientation, assessment, and treatment planning process upon admission and ongoing.
Facilitates discharge planning with the team to ensure smooth transition to aftercare including use of other services if needed.
Is the primary point of contact w HHS and other funders.
Timely collection of required data and completion of required reports.
Participates in mtgs w HHS and HHS contracted staff as required by HHS and other funders or regulators.
Qualifications
Education
Master's Degree: MSW, MHC, MFT
Qualifications/Experience
1 year Service provider
LMSW, LMHC-t, LMFT-t (Required)
LISW, LMHC, LMFT within 2 Yrs (Preferred)
Driver's License
Lead with Heart on North 3 - Cardiology Nursing Supervisor
Now offering a $10,000 New Hire Sign-on Bonus for Full Time.
Relocation bonus of $10,000 for Full Time if relocating more than 50 miles!
Are you ready to take your nursing career to the next level? Join our North 3 Cardiology team, a 24-bed post-surgical cardiac and vascular unit where every day brings the opportunity to make a real difference.
What makes North 3 special?
We care for a wide range of cardiac patients, including:
Cardiothoracic and cardiovascular surgery patients
MI (Myocardial Infarction) patients
Patients who require telemetry monitoring
PTCA (Percutaneous Transluminal Coronary Angioplasty) recovery patients
Make an impact where it matters most-apply today and help us deliver exceptional care to every patient, every time. Why UnityPoint Health?
At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few:
Expect paid time off, parental leave, 401K matching and an employee recognition program.
Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
Manages daily operations of patient care. Contributes to the maintenance of high quality, cost effective services consistent with the needs of the users and the hospital's budgetary guidelines.
Provides clinical leadership by directing, coordinating and delegating patient care in an organized manner, allowing for flexibility.
Remains competent and available to participate in patient care pertinent to clinical specialty.
Maintains awareness of applicable laws and/or regulations affecting patient care. Remains current on law/regulation changes, recognizes implications to the organization and recommends courses of action to ensure compliance.
Assists in the development of policy/procedure and guidelines for safe, efficient operation of the department as needed.
Assists in developing annual budget and takes appropriate action when appropriate to maintain control of department financial resources.
Implements evidence-based practice strategies to meet the patient care needs. Assists in the achievement of quality improvement objectives and takes necessary modifications for attainment of goals.
Participates in interviews, coaching and evaluation of team member performance with appropriate input. Demonstrates the ability to fairly and consistently interpret, apply and follow HR policies/procedures.
Consistently utilizes a holistic approach (considering physical, psych/social, spiritual, educational, safety, and related criteria, appropriate to the age of the patients served in the assigned service area).
Supervises, supports, evaluates and guides staff providing appropriate input for job performance.
Demonstrates knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.
Qualifications
Education:
Bachelor's Degree
Experience:
One year experience as a registered nurse
License(s)/Certifications:
Current Iowa License as a registered nurse
$36k-47k yearly est. Auto-Apply 44d ago
Supervisor - Ambulance Service
Mayo Healthcare 4.0
Rochester, MN jobs
This highly responsible leadership position directs Mayo Clinic Ambulance operations. Generally, a supervisor is responsible for determining the direction, planning, organizing, coordinating, and review of all assigned Mayo Clinic Ambulance operations. Supervisors are responsible for providing leadership and support to those supervised, implementing and enforcing department procedures, conducting performance evaluations, succession planning, and ensuring timely completion of process initiatives. Supervises, monitors, and coordinates the workload of staff. Collaborate with the scheduling team and responds appropriately to the varying degrees of short-term staffing issues. Responsible for processing timecards and ensuring accuracy of timekeeping. Oversees and directs ambulance operations by developing incident strategies, assigning resources, evaluating risks, managing budgetary responsibilities, serving as the initial point of contact and making adjustments to strategy and tactics to provide optimum patient care. Prepares and maintains operational documentation, executes staff development and stays informed on new developments in patient care technologies. Overall, ensures the effective, safe, customer-focused, skillful, caring, and managed delivery of emergency and non-emergency medical services for air and ground operations. Daily assignments are carried out in accordance with established policies and procedures of Mayo Clinic Ambulance. The supervisor works with considerable independence in the conduct of ordinary department functions and in meeting such emergencies and special problems as may occur while on duty.
Five or more years' experience as an EMT or Paramedic with a minimum of two years management/supervisory experience. Bachelor's degree from an accredited college or university with course work in business, management, emergency services health administration, or related field. Knowledge of principals and techniques used in ambulance administration, organization, and operations. Knowledge of the types and uses of communications equipment and vehicles (Air and Ground) used in delivery of emergency medical services. Knowledge of federal, state, and local laws and regulations pertaining to the administration and provision of departmental programs and services. Knowledge of budgeting practices and techniques, including ambulance licensing and accreditation requirements. Ability to prepare, review and maintain a variety of operating reports and records. Must be proficient in English; must have the ability to read, write, and speak in English.Current Nationally Registered and State certified as a Paramedic. Current American Heart Association Health Care Provider BLS and ACLS certification. Current ITLS/ATLS or PHTLS. Current PALS certification is preferred; or must be obtained within six months of hire. Must have and maintain a valid driver's license and acceptable driving record in accordance with Mayo Clinic Policy.
$32k-40k yearly est. Auto-Apply 13d ago
Supervisor - Ambulance Service
Mayo Healthcare 4.0
Duluth, MN jobs
This highly responsible leadership position directs Mayo Clinic Ambulance operations. Generally, a supervisor is responsible for determining the direction, planning, organizing, coordinating, and review of all assigned Mayo Clinic Ambulance operations. Supervisors are responsible for providing leadership and support to those supervised, implementing and enforcing department procedures, conducting performance evaluations, succession planning, and ensuring timely completion of process initiatives. Supervises, monitors, and coordinates the workload of staff. Collaborate with the scheduling team and responds appropriately to the varying degrees of short-term staffing issues. Responsible for processing timecards and ensuring accuracy of timekeeping. Oversees and directs ambulance operations by developing incident strategies, assigning resources, evaluating risks, managing budgetary responsibilities, serving as the initial point of contact and making adjustments to strategy and tactics to provide optimum patient care. Prepares and maintains operational documentation, executes staff development and stays informed on new developments in patient care technologies. Overall, ensures the effective, safe, customer-focused, skillful, caring, and managed delivery of emergency and non-emergency medical services for air and ground operations. Daily assignments are carried out in accordance with established policies and procedures of Mayo Clinic Ambulance. The supervisor works with considerable independence in the conduct of ordinary department functions and in meeting such emergencies and special problems as may occur while on duty.
Five or more years' experience as an EMT or Paramedic with a minimum of two years management/supervisory experience. Bachelor's degree from an accredited college or university with course work in business, management, emergency services health administration, or related field. Knowledge of principals and techniques used in ambulance administration, organization, and operations. Knowledge of the types and uses of communications equipment and vehicles (Air and Ground) used in delivery of emergency medical services. Knowledge of federal, state, and local laws and regulations pertaining to the administration and provision of departmental programs and services. Knowledge of budgeting practices and techniques, including ambulance licensing and accreditation requirements. Ability to prepare, review and maintain a variety of operating reports and records. Must be proficient in English; must have the ability to read, write, and speak in English. Current Nationally Registered and State certified as a Paramedic. Current American Heart Association Health Care Provider BLS and ACLS certification. Current PALS certification is preferred; or must be obtained within six months of hire. Must have and maintain a valid driver's license and acceptable driving record in accordance with Mayo Clinic Policy.
$33k-42k yearly est. Auto-Apply 13d ago
Home & Community Based Services Supervisor
Imagine The Possibilities 3.0
Guttenberg, IA jobs
**Please read the ENTIRE job posting before applying**
is an on-site in office position and will require on-call rotation**
**Sign on Bonus Available - Paid out in 3 equal payments after completing 3 months, 6 months, and 9 months of employment**
This role operates administratively in a Home and Community-Based Services (HCBS) Setting, defined as “medical, social, and supportive services for Iowans with functional, cognitive, and other physical or mental health needs” (Iowa Health & Human Services). Rather than institutionalizing individuals who have these physical and mental health needs, HCBS settings provide these individuals with the opportunity to live and receive services in a way honoring to them and their abilities.
HCBS Supervisors provide leadership to a team who is laser-focused on providing the best care possible. Within the team, you'll guide a team into fulfilling the mission of empowering people to reach individual achievement across the spectrum of life. If you're passionate about empowering people to reach their goals and help them strive for more, we want you to join our team. As a core team member, you'll be responsible for keeping updated records, making decisions in compliance with rules and regulations from governing bodies, and implementing services that emphasized individual choice and decision making. Your consistent leadership will provide your team with the trusted foundation they need to make a difference in the lives of the people we serve.
What Winning Looks Like:
While it's not a competition, we do recognize that each person wants to ‘win' at life; and you're a central part of someone else's wins - as well as your own! In this role, you'll be responsible to:
Create and maintain the team culture, which may include:
o Collaborating with Imagines' Recruitment Team to hire the best team members for the job.
o Supervise the Direct Support Professional team.
o Collaborating with Imagine's Training Team to provide the best possible training for team members, assuring they learn the most updated and efficient practices.
o Scheduling your team to work at times that fits the needs of the people we serve.
o Being actively present and involved with your team, including performing weekly site visits and following up with team members.
o Conducting monthly team meetings focused on immediate needs and team culture.
o Providing coaching opportunities for staff.
o Agreeing to be placed on-call as required and fill in for the team if there is need.
o In this role, you must be available on short notice to fill gaps in the schedule due to absences, personnel changes, or other unexpected reasons.
o Compensation for on-call duties will be paid in stipends based on rotation, per department guidelines.
o Mileage reimbursement is available when on-call duties require report to work outside of regularly scheduled hours.
Overseeing resources, which may include:
o Monitoring and scheduling vehicle usage for services.
o Monitoring budgets for individuals served are being maintained and followed as outlined in their financial plan by the Representative Payee Coordinator.
o Supporting individuals in communication with and fulfilling responsibilities associated with their Representative Payee Coordinator.
o Overseeing balances, ledgers, receipts, and special requests forms in collaboration with the Representative Payee Team.
o Monitoring medication check-ins.
o Monitoring appointment scheduling and follow-up communication for individuals served.
o Collaborate with the Strategic Advancement team to promote local community partnerships and promote services offered by Imagine.
Demonstrate knowledge, or be willing to learn, and comply with all policies, practices, laws, and rules provided by any governing bodies in the industry.
Provide complete, consistent, and accurate documentation of incident reports, investigations, and service documentation.
Be an advocate for individuals receiving services to have as much control over their own lives as possible. All individuals should be treated with respect and should feel empowered to live their life as independently as physically possible.
Know We're For You:
We know finding the right opportunity can be tricky - that's why Imagine is focused on making sure your time is well spent. We take pride in the benefits we offer our employees. As an employee, you'll have access to a variety of benefits that are sure to sweeten the deal. Depending on your full-time or part-time status, you'll have access to:
Competitive Wages: The base pay is $22.63/hour. With education and experience, you could start out making more than that.
Scheduling: This full-time position operates Monday through Friday, 8:00 a.m. to 4:30 p.m. As part of a 24/7 service organization, the role includes participation in an on-call rotation and may require flexibility to provide additional coverage as needed in our site homes.
Generous Paid Time Off (PTO): We all deserve a break now and then - don't feel bad about taking time for you.
401k Retirement Plan: Secure your future with a cushioned fund that will allow you to live your best life.
Comprehensive Insurance Plans: Whether its medical, dental, vision, or life insurance - we've got you covered.
Pre-Paid Legal Services: Be prepared for the things you just can't be prepared for on your own.
Discounted Costco or Sam's Club Memberships: What can we say? We know a great deal when we see one.
Advancement Opportunities: We believe in your future, which is why we have a specifically designed leadership development opportunity purposed to launch your career.
Employee Assistance Program: We're there for you through all life's ups and downs.
Requirements
Functional Experiences, Skills, & Requirements:
The ideal candidate will possess the following qualifications and professional experiences:
Mission-oriented: We're on a mission to empower people to reach individual achievement across the spectrum of life. We know you are, too.
An Attitude of Learning: The truth is, the field of caregiving is always changing and requires adaptability. We need people on our team who are always ready to learn new ways of doing things, helping people, and changing lives.
Ability to Communicate Well: We're looking for people with strong communication abilities so we can rely on you to communicate effectively to the rest of the team and the people we serve.
Confidence: We're looking for people who know how to balance being bold and being humble. We're looking for team members who are self-aware enough to know when to stand up as an advocate for others and when it's time to follow the leader.
Age Requirement: This position requires you to be at least 18 years of age.
Driver's License: You'll be responsible for transportation at times, so we need to trust your ability to be safe behind the wheel.
Reliable Transportation: You'll need reliable transportation. You will also need to provide proof that your automobile insurance covers $100,000/$300,000/$50,000 liability coverage - don't worry, we can answer any questions you might have about this.
Education Requirement: Minimum Education Requirement of High School Diploma/GED equivalent.
**Work Authorization: Candidates must be able to work in the U.S. without sponsorship**
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
May require lifting at times, up to 35 pounds. Lifting more than 35 pounds requires the use of a two-person lift, mechanical lift, or assistive equipment.
May require prolonged sitting and working at a computer for up to eight hours.
May require frequent bending, stooping, and stretching.
May require prolonged standing for up to eight hours.
Must wear hearing and eye protection in required areas.
Must have ability to see objects/persons at a distance.
Must have ability to see close work such as typed or handwritten material.
Must have ability to hear conversations in a quiet and a noisy environment.?
Must have ability to determine where a sound is coming from.
Must have ability to hear differences among bells, buzzers, beeps, horns, etc.
Must have ability to communicate through speech.
Must have ability to drive and transport for service provision as needed.
Must remain awake during working hours, if applicable.
Please note this is not designed to cover or contain an all-inclusive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Further, this job description does not imply a contract between employees and Imagine the Possibilities, Inc.
Imagine the Possibilities is an equal opportunity employer. All candidates will be considered without regard to race, color, gender, sexual orientation, national origin, disability status, or any other protected status.
$22.6 hourly 5d ago
Home & Community Based Services Supervisor
Imagine The Possibilities 3.0
Guttenberg, IA jobs
Please read the ENTIRE job posting before applying is an on-site in office position and will require on-call rotation Sign on Bonus Available - Paid out in 3 equal payments after completing 3 months, 6 months, and 9 months of employment This role operates administratively in a Home and Community-Based Services (HCBS) Setting, defined as "medical, social, and supportive services for Iowans with functional, cognitive, and other physical or mental health needs" (Iowa Health & Human Services). Rather than institutionalizing individuals who have these physical and mental health needs, HCBS settings provide these individuals with the opportunity to live and receive services in a way honoring to them and their abilities.
HCBS Supervisors provide leadership to a team who is laser-focused on providing the best care possible. Within the team, you'll guide a team into fulfilling the mission of empowering people to reach individual achievement across the spectrum of life. If you're passionate about empowering people to reach their goals and help them strive for more, we want you to join our team. As a core team member, you'll be responsible for keeping updated records, making decisions in compliance with rules and regulations from governing bodies, and implementing services that emphasized individual choice and decision making. Your consistent leadership will provide your team with the trusted foundation they need to make a difference in the lives of the people we serve.
What Winning Looks Like:
While it's not a competition, we do recognize that each person wants to 'win' at life; and you're a central part of someone else's wins - as well as your own! In this role, you'll be responsible to:
* Create and maintain the team culture, which may include:
o Collaborating with Imagines' Recruitment Team to hire the best team members for the job.
o Supervise the Direct Support Professional team.
o Collaborating with Imagine's Training Team to provide the best possible training for team members, assuring they learn the most updated and efficient practices.
o Scheduling your team to work at times that fits the needs of the people we serve.
o Being actively present and involved with your team, including performing weekly site visits and following up with team members.
o Conducting monthly team meetings focused on immediate needs and team culture.
o Providing coaching opportunities for staff.
o Agreeing to be placed on-call as required and fill in for the team if there is need.
o In this role, you must be available on short notice to fill gaps in the schedule due to absences, personnel changes, or other unexpected reasons.
o Compensation for on-call duties will be paid in stipends based on rotation, per department guidelines.
o Mileage reimbursement is available when on-call duties require report to work outside of regularly scheduled hours.
* Overseeing resources, which may include:
o Monitoring and scheduling vehicle usage for services.
o Monitoring budgets for individuals served are being maintained and followed as outlined in their financial plan by the Representative Payee Coordinator.
o Supporting individuals in communication with and fulfilling responsibilities associated with their Representative Payee Coordinator.
o Overseeing balances, ledgers, receipts, and special requests forms in collaboration with the Representative Payee Team.
o Monitoring medication check-ins.
o Monitoring appointment scheduling and follow-up communication for individuals served.
o Collaborate with the Strategic Advancement team to promote local community partnerships and promote services offered by Imagine.
* Demonstrate knowledge, or be willing to learn, and comply with all policies, practices, laws, and rules provided by any governing bodies in the industry.
* Provide complete, consistent, and accurate documentation of incident reports, investigations, and service documentation.
* Be an advocate for individuals receiving services to have as much control over their own lives as possible. All individuals should be treated with respect and should feel empowered to live their life as independently as physically possible.
Know We're For You:
We know finding the right opportunity can be tricky - that's why Imagine is focused on making sure your time is well spent. We take pride in the benefits we offer our employees. As an employee, you'll have access to a variety of benefits that are sure to sweeten the deal. Depending on your full-time or part-time status, you'll have access to:
* Competitive Wages: The base pay is $22.63/hour. With education and experience, you could start out making more than that.
* Scheduling: This full-time position operates Monday through Friday, 8:00 a.m. to 4:30 p.m. As part of a 24/7 service organization, the role includes participation in an on-call rotation and may require flexibility to provide additional coverage as needed in our site homes.
* Generous Paid Time Off (PTO): We all deserve a break now and then - don't feel bad about taking time for you.
* 401k Retirement Plan: Secure your future with a cushioned fund that will allow you to live your best life.
* Comprehensive Insurance Plans: Whether its medical, dental, vision, or life insurance - we've got you covered.
* Pre-Paid Legal Services: Be prepared for the things you just can't be prepared for on your own.
* Discounted Costco or Sam's Club Memberships: What can we say? We know a great deal when we see one.
* Advancement Opportunities: We believe in your future, which is why we have a specifically designed leadership development opportunity purposed to launch your career.
* Employee Assistance Program: We're there for you through all life's ups and downs.
Requirements
Functional Experiences, Skills, & Requirements:
The ideal candidate will possess the following qualifications and professional experiences:
* Mission-oriented: We're on a mission to empower people to reach individual achievement across the spectrum of life. We know you are, too.
* An Attitude of Learning: The truth is, the field of caregiving is always changing and requires adaptability. We need people on our team who are always ready to learn new ways of doing things, helping people, and changing lives.
* Ability to Communicate Well: We're looking for people with strong communication abilities so we can rely on you to communicate effectively to the rest of the team and the people we serve.
* Confidence: We're looking for people who know how to balance being bold and being humble. We're looking for team members who are self-aware enough to know when to stand up as an advocate for others and when it's time to follow the leader.
* Age Requirement: This position requires you to be at least 18 years of age.
* Driver's License: You'll be responsible for transportation at times, so we need to trust your ability to be safe behind the wheel.
* Reliable Transportation: You'll need reliable transportation. You will also need to provide proof that your automobile insurance covers $100,000/$300,000/$50,000 liability coverage - don't worry, we can answer any questions you might have about this.
* Education Requirement: Minimum Education Requirement of High School Diploma/GED equivalent.
Work Authorization: Candidates must be able to work in the U.S. without sponsorship
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
* May require lifting at times, up to 35 pounds. Lifting more than 35 pounds requires the use of a two-person lift, mechanical lift, or assistive equipment.
* May require prolonged sitting and working at a computer for up to eight hours.
* May require frequent bending, stooping, and stretching.
* May require prolonged standing for up to eight hours.
* Must wear hearing and eye protection in required areas.
* Must have ability to see objects/persons at a distance.
* Must have ability to see close work such as typed or handwritten material.
* Must have ability to hear conversations in a quiet and a noisy environment.?
* Must have ability to determine where a sound is coming from.
* Must have ability to hear differences among bells, buzzers, beeps, horns, etc.
* Must have ability to communicate through speech.
* Must have ability to drive and transport for service provision as needed.
* Must remain awake during working hours, if applicable.
Please note this is not designed to cover or contain an all-inclusive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Further, this job description does not imply a contract between employees and Imagine the Possibilities, Inc.
Imagine the Possibilities is an equal opportunity employer. All candidates will be considered without regard to race, color, gender, sexual orientation, national origin, disability status, or any other protected status.
$22.6 hourly 5d ago
Support Services Supervisor- Accessioning
Labcorp 4.5
Houston, MN jobs
Are you detail-oriented, process-focused, and enjoy leading others? Are you looking for an industry-leading company that offers growth and stability? LabCorp is seeking a Support ServicesSupervisor in our accessioning department to join our team in Houston, Texas. In this position, you will work in a fast-paced, customer-focused, and challenging environment and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives".
Schedule: 3rd Shift, Monday evening through Friday evening/Saturday AM. Weekends as needed.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
Job Duties/Responsibilities
* Supervise the day to day operations of the department.
* Assist with preparation of laboratory specimens for analysis and testing
* Directly supervise, train, and mentor non-technical personnel of the department
* Monitor daily workflow in the referral department and schedule adequate coverage
* Responsible for ensuring all shifts in the department are properly staffed
* Research and resolve any production errors while escalating when necessary
* Engage in continuous process and service level improvements
* Perform quality assurance checks to ensure efficiency and accuracy
* Prepare and maintain Quality Assurance records and documents
* Meet regularly with direct reports to provide coaching and feedback for their development
* Responsible for administering and managing policies and procedures
* Process and maintain payroll and personnel files
* Perform administrative duties as needed
Requirements
* High school diploma or equivalent.
* Associate's degree or higher is a plus
* 3 years of relevant experience, preferably in a clinical laboratory setting.
* Prior supervisory or leadership experience is preferred
* Familiarity with laboratory operations, as well as policies and procedures, is preferred
* Strong computer skills and working knowledge of Microsoft Office
* Excellent communication skills; both written and verbal
* High level of attention to detail with strong organizational and prioritization skills
* Strong critical thinking skills with the ability to make decisions in a fast-paced environment
If you're looking for a career that offers opportunities for growth, continual development, professional challenge, and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
$59k-90k yearly est. Auto-Apply 13d ago
Laboratory Services Supervisor
Certified Laboratories Inc. 4.2
Omaha, NE jobs
Job Description
About Certified Group
At Certified Group, we deliver expert solutions and rigorous testing our customers can trust-on time, every time-so the world can have confidence in what it consumes. As a leading North American provider of laboratory testing, regulatory consulting, and certification and audit services, Certified Group brings together trusted brands including Food Safety Net Services (FSNS), FSNS Certification & Audit, Certified Laboratories, EAS Consulting Group, and Labstat International Inc.
We support a wide range of industries, including food & beverage, dietary supplements & NHPs, cosmetics, OTC and personal care products, tobacco, nicotine, cannabis, and hemp.
We are united by a shared culture and core values: Start with the Customer, Drive to Deliver, Commit to Safety and Quality, and Believe in the Team-including believing in you.
The Opportunity
We are seeking a Lab ServicesSupervisor to play a critical leadership role within our laboratory operations. This position is ideal for a hands-on leader who is passionate about training, quality, and developing high-performing teams.
In this role, you will oversee and deliver laboratory training, mentor staff, and partner closely with management to ensure operational excellence, regulatory compliance, and a positive, professional work environment.
Key Responsibilities
Lead, deliver, and oversee training for new and current laboratory personnel.
Mentor and coach team members, providing ongoing performance feedback and development support.
Evaluate training effectiveness and manage corrective action plans when needed.
Maintain a collaborative, respectful, and safety-focused workplace culture.
Ensure compliance with the FSNS Quality Manual, SOPs, QC standards, and ISO 17025 guidelines.
Conduct internal audits related to training and test performance.
Maintain trainer qualifications and required certifications.
Process samples and perform testing as needed across multiple laboratory areas.
Maintain the ability to perform all functions reporting to the supervisor.
Oversee test results and reporting, including communication of out-of-specification results.
Address client needs in collaboration with the Management Team.
Work closely with Operations and Technical Managers to support lab priorities and schedules. Identify opportunities to improve operational efficiency through effective training.
Stay current with industry trends, scientific literature, and professional development opportunities.
Promote and uphold safety standards for yourself and others. Ensure proper use of PPE and adherence to laboratory safety protocols.
Education & Experience
Bachelor's degree in Life Sciences or a related field required.
Master's degree in Life Sciences or a related field preferred.
Minimum of two years of analytical laboratory experience and at least one year of experience managing or supervising personnel, or an equivalent combination of education and experience.
Familiarity with GMP, OSHA, FDA, BAM, APHA, and Compendium methods is required.
Working knowledge of LIMS and Microsoft Office is required.
Skills & Competencies
Strong written, verbal, and interpersonal communication skills.
Excellent organizational and time-management abilities.
Critical thinking and independent problem-solving skills.
Ability to interpret written, verbal, and visual instructions.
Comfortable working in a fast-paced, deadline-driven environment.
Ability to lead and supervisor a team.
Sunday -Thursday
Sunday shift starting at 10am
Monday-Thursday shift starting at 2pm
$35k-52k yearly est. 18d ago
Laboratory Services Supervisor
Certified Laboratories 4.2
Omaha, NE jobs
About Certified Group At Certified Group, we deliver expert solutions and rigorous testing our customers can trust-on time, every time-so the world can have confidence in what it consumes. As a leading North American provider of laboratory testing, regulatory consulting, and certification and audit services, Certified Group brings together trusted brands including Food Safety Net Services (FSNS), FSNS Certification & Audit, Certified Laboratories, EAS Consulting Group, and Labstat International Inc.
We support a wide range of industries, including food & beverage, dietary supplements & NHPs, cosmetics, OTC and personal care products, tobacco, nicotine, cannabis, and hemp.
We are united by a shared culture and core values: Start with the Customer, Drive to Deliver, Commit to Safety and Quality, and Believe in the Team-including believing in you.
The Opportunity
We are seeking a Lab ServicesSupervisor to play a critical leadership role within our laboratory operations. This position is ideal for a hands-on leader who is passionate about training, quality, and developing high-performing teams.
In this role, you will oversee and deliver laboratory training, mentor staff, and partner closely with management to ensure operational excellence, regulatory compliance, and a positive, professional work environment.
Key Responsibilities
* Lead, deliver, and oversee training for new and current laboratory personnel.
* Mentor and coach team members, providing ongoing performance feedback and development support.
* Evaluate training effectiveness and manage corrective action plans when needed.
* Maintain a collaborative, respectful, and safety-focused workplace culture.
* Ensure compliance with the FSNS Quality Manual, SOPs, QC standards, and ISO 17025 guidelines.
* Conduct internal audits related to training and test performance.
* Maintain trainer qualifications and required certifications.
* Process samples and perform testing as needed across multiple laboratory areas.
* Maintain the ability to perform all functions reporting to the supervisor.
* Oversee test results and reporting, including communication of out-of-specification results.
* Address client needs in collaboration with the Management Team.
* Work closely with Operations and Technical Managers to support lab priorities and schedules. Identify opportunities to improve operational efficiency through effective training.
* Stay current with industry trends, scientific literature, and professional development opportunities.
* Promote and uphold safety standards for yourself and others. Ensure proper use of PPE and adherence to laboratory safety protocols.
Education & Experience
* Bachelor's degree in Life Sciences or a related field required.
* Master's degree in Life Sciences or a related field preferred.
* Minimum of two years of analytical laboratory experience and at least one year of experience managing or supervising personnel, or an equivalent combination of education and experience.
* Familiarity with GMP, OSHA, FDA, BAM, APHA, and Compendium methods is required.
* Working knowledge of LIMS and Microsoft Office is required.
Skills & Competencies
* Strong written, verbal, and interpersonal communication skills.
* Excellent organizational and time-management abilities.
* Critical thinking and independent problem-solving skills.
* Ability to interpret written, verbal, and visual instructions.
* Comfortable working in a fast-paced, deadline-driven environment.
* Ability to lead and supervisor a team.
Sunday -Thursday
Sunday shift starting at 10am
Monday-Thursday shift starting at 2pm
$35k-52k yearly est. 17d ago
Patient Services Supervisor (Registration)
Orthopedic Institute Careers 3.9
Sioux Falls, SD jobs
We're Hiring a Patient ServicesSupervisor for the Orthopedic Institute in Sioux Falls, SD!Are you a natural leader with a passion for providing exceptional patient care?
As a Patient ServicesSupervisor at the Orthopedic Institute, you will play a crucial role in overseeing the patient services team and ensuring a seamless registration process for all patients. In this dynamic role, you will lead by example, providing guidance and support to your team members while upholding our commitment to delivering superior care to every patient who walks through our doors.
What You'll Do:
Supervise the patient services team to ensure efficient and accurate registration processes
Provide ongoing training and support to team members
Resolve patient inquiries and concerns in a timely and professional manner
Maintain accurate patient records and documentation
Collaborate with other departments to improve patient experiences
What We're Looking For:
Bachelor's degree in healthcare administration, business, or related field preferred
Proven experience in patient services, healthcare administration, or a similar role
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Knowledge of healthcare regulations, privacy laws (e.g., HIPAA), and medical office procedures
Proficiency in electronic health records (EHR) systems and office software
Ability to multitask, prioritize, and work effectively in a fast-paced environment
Problem-solving skills and a patient-focused attitude
Why Join Us:
By joining the Orthopedic Institute as a Patient ServicesSupervisor, you'll have the opportunity to make a meaningful impact on the lives of our patients. Our team is dedicated to providing the highest quality of care and support, and we're looking for a passionate individual to help us continue our mission of excellence.
About Us:
The Orthopedic Institute in Sioux Falls, SD is a premier healthcare facility specializing in orthopedic care. Our team of expert physicians, nurses, and support staff are committed to providing personalized, compassionate care to our patients. We offer state-of-the-art treatments and technologies to ensure the best possible outcomes for our patients. Join us in our mission to help individuals live their lives to the fullest!
$27k-40k yearly est. 17d ago
Patient Services Supervisor (Registration)
Orthopedic Institute 3.9
Sioux Falls, SD jobs
Job DescriptionWe're Hiring a Patient ServicesSupervisor for the Orthopedic Institute in Sioux Falls, SD!Are you a natural leader with a passion for providing exceptional patient care?
As a Patient ServicesSupervisor at the Orthopedic Institute, you will play a crucial role in overseeing the patient services team and ensuring a seamless registration process for all patients. In this dynamic role, you will lead by example, providing guidance and support to your team members while upholding our commitment to delivering superior care to every patient who walks through our doors.
What You'll Do:
Supervise the patient services team to ensure efficient and accurate registration processes
Provide ongoing training and support to team members
Resolve patient inquiries and concerns in a timely and professional manner
Maintain accurate patient records and documentation
Collaborate with other departments to improve patient experiences
What We're Looking For:
Bachelor's degree in healthcare administration, business, or related field preferred
Proven experience in patient services, healthcare administration, or a similar role
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Knowledge of healthcare regulations, privacy laws (e.g., HIPAA), and medical office procedures
Proficiency in electronic health records (EHR) systems and office software
Ability to multitask, prioritize, and work effectively in a fast-paced environment
Problem-solving skills and a patient-focused attitude
Why Join Us:
By joining the Orthopedic Institute as a Patient ServicesSupervisor, you'll have the opportunity to make a meaningful impact on the lives of our patients. Our team is dedicated to providing the highest quality of care and support, and we're looking for a passionate individual to help us continue our mission of excellence.
About Us:
The Orthopedic Institute in Sioux Falls, SD is a premier healthcare facility specializing in orthopedic care. Our team of expert physicians, nurses, and support staff are committed to providing personalized, compassionate care to our patients. We offer state-of-the-art treatments and technologies to ensure the best possible outcomes for our patients. Join us in our mission to help individuals live their lives to the fullest!
#hc217108
$27k-40k yearly est. 19d ago
Medical Customer Service
Biolife 4.0
Maple Grove, MN jobs
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
* You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
* You will screen new and repeat donors and take and record donor vital signs and finger stick results.
* You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
* You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
* You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
What you bring to Takeda:
* High school diploma or equivalent
* Ability to walk and/or stand for the entire work shift
* Will work evenings, weekends, and holidays
* Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
* Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
* Fine motor coordination, depth perception, and ability to hear equipment from a distance
* Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
* 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - MN - Maple Grove
U.S. Starting Hourly Wage:
$18.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - MN - Maple Grove
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Part time
Job Exempt
No
$18 hourly 11d ago
Home & Community Based Services Supervisor
Imagine The Possibilities 3.0
Winterset, IA jobs
**Please read the ENTIRE job posting before applying**
is an on-site in office position and will require on-call rotation**
This role operates administratively in a Home and Community-Based Services (HCBS) Setting, defined as “medical, social, and supportive services for Iowans with functional, cognitive, and other physical or mental health needs” (Iowa Health & Human Services). Rather than institutionalizing individuals who have these physical and mental health needs, HCBS settings provide these individuals with the opportunity to live and receive services in a way honoring to them and their abilities.
HCBS Supervisors provide leadership to a team who is laser-focused on providing the best care possible. Within the team, you'll guide a team into fulfilling the mission of empowering people to reach individual achievement across the spectrum of life. If you're passionate about empowering people to reach their goals and help them strive for more, we want you to join our team. As a core team member, you'll be responsible for keeping updated records, making decisions in compliance with rules and regulations from governing bodies, and implementing services that emphasized individual choice and decision making. Your consistent leadership will provide your team with the trusted foundation they need to make a difference in the lives of the people we serve.
What Winning Looks Like:
While it's not a competition, we do recognize that each person wants to ‘win' at life; and you're a central part of someone else's wins - as well as your own! In this role, you'll be responsible to:
Create and maintain the team culture, which may include:
o Collaborating with Imagines' Recruitment Team to hire the best team members for the job.
o Supervise the Direct Support Professional team.
o Collaborating with Imagines' Training Team to provide the best possible training for team members, assuring they learn the most updated and efficient practices.
o Scheduling your team to work at times that fits the needs of the people we serve.
o Being actively present and involved with your team, including performing weekly site visits and following up with team members.
o Conducting monthly team meetings focused on immediate needs and team culture.
o Providing coaching opportunities for staff.
o Agreeing to be placed on-call as required and fill in for the team if there is need.
o In this role, you must be available on short notice to fill gaps in the schedule due to absences, personnel changes, or other unexpected reasons.
o Compensation for on-call duties will be paid in stipends based on rotation, per department guidelines.
o Mileage reimbursement is available when on-call duties require report to work outside of regularly scheduled hours.
Overseeing resources, which may include:
o Monitoring and scheduling vehicle usage for services.
o Monitoring budgets for individuals served are being maintained and followed as outlined in their financial plan by the Representative Payee Coordinator.
o Supporting individuals in communication with and fulfilling responsibilities associated with their Representative Payee Coordinator.
o Overseeing balances, ledgers, receipts, and special requests forms in collaboration with the Representative Payee Team.
o Monitoring medication check-ins.
o Monitoring appointment scheduling and follow-up communication for individuals served.
o Collaborate with the Strategic Advancement team to promote local community partnerships and promote services offered by Imagine.
Demonstrate knowledge, or be willing to learn, and comply with all policies, practices, laws, and rules provided by any governing bodies in the industry.
Provide complete, consistent, and accurate documentation of incident reports, investigations, and service documentation.
Be an advocate for individuals receiving services to have as much control over their own lives as possible. All individuals should be treated with respect and should feel empowered to live their life as independently as physically possible.
Know We're For You:
We know finding the right opportunity can be tricky - that's why Imagine is focused on making sure your time is well spent. We take pride in the benefits we offer our employees. As an employee, you'll have access to a variety of benefits that are sure to sweeten the deal. Depending on your full-time or part-time status, you'll have access to:
Competitive Wages: The base pay is $22.63/hour. With education and experience, you could start out making more than that.
Scheduling: This full-time position operates Monday through Friday, 8:00 a.m. to 4:30 p.m. As part of a 24/7 service organization, the role includes participation in an on-call rotation and may require flexibility to provide additional coverage as needed in our site homes.
Generous Paid Time Off (PTO): We all deserve a break now and then - don't feel bad about taking time for you.
401k Retirement Plan: Secure your future with a cushioned fund that will allow you to live your best life.
Comprehensive Insurance Plans: Whether its medical, dental, vision, or life insurance - we've got you covered.
Pre-Paid Legal Services: Be prepared for the things you just can't be prepared for on your own.
Discounted Costco or Sam's Club Memberships: What can we say? We know a great deal when we see one.
Advancement Opportunities: We believe in your future, which is why we have a specifically designed leadership development opportunity purposed to launch your career.
Employee Assistance Program: We're there for you through all life's ups and downs.
Requirements
Functional Experiences, Skills, & Requirements:
The ideal candidate will possess the following qualifications and professional experiences:
Mission-oriented: We're on a mission to empower people to reach individual achievement across the spectrum of life. We know you are, too.
An Attitude of Learning: The truth is, the field of caregiving is always changing and requires adaptability. We need people on our team who are always ready to learn new ways of doing things, helping people, and changing lives.
Ability to Communicate Well: We're looking for people with strong communication abilities so we can rely on you to communicate effectively to the rest of the team and the people we serve.
Confidence: We're looking for people who know how to balance being bold and being humble. We're looking for team members who are self-aware enough to know when to stand up as an advocate for others and when it's time to follow the leader.
Age Requirement: This position requires you to be at least 18 years of age.
Driver's License: You'll be responsible for transportation at times, so we need to trust your ability to be safe behind the wheel.
Reliable Transportation: You'll need reliable transportation. You will also need to provide proof that your automobile insurance covers $100,000/$300,000/$50,000 liability coverage - don't worry, we can answer any questions you might have about this.
Education Requirement: Minimum Education Requirement of High School Diploma/GED equivalent.
**Work Authorization: Candidates must be able to work in the U.S. without sponsorship**
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
May require lifting at times, up to 35 pounds. Lifting more than 35 pounds requires the use of a two-person lift, mechanical lift, or assistive equipment.
May require prolonged sitting and working at a computer for up to eight hours.
May require frequent bending, stooping, and stretching.
May require prolonged standing for up to eight hours.
Must wear hearing and eye protection in required areas.
Must have ability to see objects/persons at a distance.
Must have ability to see close work such as typed or handwritten material.
Must have ability to hear conversations in a quiet and a noisy environment.?
Must have ability to determine where a sound is coming from.
Must have ability to hear differences among bells, buzzers, beeps, horns, etc.
Must have ability to communicate through speech.
Must have ability to drive and transport for service provision as needed.
Must remain awake during working hours, if applicable.
Please note this is not designed to cover or contain an all-inclusive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Further, this job description does not imply a contract between employees and Imagine the Possibilities, Inc.
Imagine the Possibilities is an equal opportunity employer. All candidates will be considered without regard to race, color, gender, sexual orientation, national origin, disability status, or any other protected status.
$22.6 hourly 5d ago
Home & Community Based Services Supervisor
Imagine The Possibilities, Inc. 3.0
Winterset, IA jobs
Description:
**Please read the ENTIRE job posting before applying**
is an on-site in office position and will require on-call rotation**
This role operates administratively in a Home and Community-Based Services (HCBS) Setting, defined as “medical, social, and supportive services for Iowans with functional, cognitive, and other physical or mental health needs” (Iowa Health & Human Services). Rather than institutionalizing individuals who have these physical and mental health needs, HCBS settings provide these individuals with the opportunity to live and receive services in a way honoring to them and their abilities.
HCBS Supervisors provide leadership to a team who is laser-focused on providing the best care possible. Within the team, you'll guide a team into fulfilling the mission of empowering people to reach individual achievement across the spectrum of life. If you're passionate about empowering people to reach their goals and help them strive for more, we want you to join our team. As a core team member, you'll be responsible for keeping updated records, making decisions in compliance with rules and regulations from governing bodies, and implementing services that emphasized individual choice and decision making. Your consistent leadership will provide your team with the trusted foundation they need to make a difference in the lives of the people we serve.
What Winning Looks Like:
While it's not a competition, we do recognize that each person wants to ‘win' at life; and you're a central part of someone else's wins - as well as your own! In this role, you'll be responsible to:
Create and maintain the team culture, which may include:
o Collaborating with Imagines' Recruitment Team to hire the best team members for the job.
o Supervise the Direct Support Professional team.
o Collaborating with Imagines' Training Team to provide the best possible training for team members, assuring they learn the most updated and efficient practices.
o Scheduling your team to work at times that fits the needs of the people we serve.
o Being actively present and involved with your team, including performing weekly site visits and following up with team members.
o Conducting monthly team meetings focused on immediate needs and team culture.
o Providing coaching opportunities for staff.
o Agreeing to be placed on-call as required and fill in for the team if there is need.
o In this role, you must be available on short notice to fill gaps in the schedule due to absences, personnel changes, or other unexpected reasons.
o Compensation for on-call duties will be paid in stipends based on rotation, per department guidelines.
o Mileage reimbursement is available when on-call duties require report to work outside of regularly scheduled hours.
Overseeing resources, which may include:
o Monitoring and scheduling vehicle usage for services.
o Monitoring budgets for individuals served are being maintained and followed as outlined in their financial plan by the Representative Payee Coordinator.
o Supporting individuals in communication with and fulfilling responsibilities associated with their Representative Payee Coordinator.
o Overseeing balances, ledgers, receipts, and special requests forms in collaboration with the Representative Payee Team.
o Monitoring medication check-ins.
o Monitoring appointment scheduling and follow-up communication for individuals served.
o Collaborate with the Strategic Advancement team to promote local community partnerships and promote services offered by Imagine.
Demonstrate knowledge, or be willing to learn, and comply with all policies, practices, laws, and rules provided by any governing bodies in the industry.
Provide complete, consistent, and accurate documentation of incident reports, investigations, and service documentation.
Be an advocate for individuals receiving services to have as much control over their own lives as possible. All individuals should be treated with respect and should feel empowered to live their life as independently as physically possible.
Know We're For You:
We know finding the right opportunity can be tricky - that's why Imagine is focused on making sure your time is well spent. We take pride in the benefits we offer our employees. As an employee, you'll have access to a variety of benefits that are sure to sweeten the deal. Depending on your full-time or part-time status, you'll have access to:
Competitive Wages: The base pay is $22.63/hour. With education and experience, you could start out making more than that.
Scheduling: This full-time position operates Monday through Friday, 8:00 a.m. to 4:30 p.m. As part of a 24/7 service organization, the role includes participation in an on-call rotation and may require flexibility to provide additional coverage as needed in our site homes.
Generous Paid Time Off (PTO): We all deserve a break now and then - don't feel bad about taking time for you.
401k Retirement Plan: Secure your future with a cushioned fund that will allow you to live your best life.
Comprehensive Insurance Plans: Whether its medical, dental, vision, or life insurance - we've got you covered.
Pre-Paid Legal Services: Be prepared for the things you just can't be prepared for on your own.
Discounted Costco or Sam's Club Memberships: What can we say? We know a great deal when we see one.
Advancement Opportunities: We believe in your future, which is why we have a specifically designed leadership development opportunity purposed to launch your career.
Employee Assistance Program: We're there for you through all life's ups and downs.
Requirements:
Functional Experiences, Skills, & Requirements:
The ideal candidate will possess the following qualifications and professional experiences:
Mission-oriented: We're on a mission to empower people to reach individual achievement across the spectrum of life. We know you are, too.
An Attitude of Learning: The truth is, the field of caregiving is always changing and requires adaptability. We need people on our team who are always ready to learn new ways of doing things, helping people, and changing lives.
Ability to Communicate Well: We're looking for people with strong communication abilities so we can rely on you to communicate effectively to the rest of the team and the people we serve.
Confidence: We're looking for people who know how to balance being bold and being humble. We're looking for team members who are self-aware enough to know when to stand up as an advocate for others and when it's time to follow the leader.
Age Requirement: This position requires you to be at least 18 years of age.
Driver's License: You'll be responsible for transportation at times, so we need to trust your ability to be safe behind the wheel.
Reliable Transportation: You'll need reliable transportation. You will also need to provide proof that your automobile insurance covers $100,000/$300,000/$50,000 liability coverage - don't worry, we can answer any questions you might have about this.
Education Requirement: Minimum Education Requirement of High School Diploma/GED equivalent.
**Work Authorization: Candidates must be able to work in the U.S. without sponsorship**
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
May require lifting at times, up to 35 pounds. Lifting more than 35 pounds requires the use of a two-person lift, mechanical lift, or assistive equipment.
May require prolonged sitting and working at a computer for up to eight hours.
May require frequent bending, stooping, and stretching.
May require prolonged standing for up to eight hours.
Must wear hearing and eye protection in required areas.
Must have ability to see objects/persons at a distance.
Must have ability to see close work such as typed or handwritten material.
Must have ability to hear conversations in a quiet and a noisy environment.?
Must have ability to determine where a sound is coming from.
Must have ability to hear differences among bells, buzzers, beeps, horns, etc.
Must have ability to communicate through speech.
Must have ability to drive and transport for service provision as needed.
Must remain awake during working hours, if applicable.
Please note this is not designed to cover or contain an all-inclusive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Further, this job description does not imply a contract between employees and Imagine the Possibilities, Inc.
Imagine the Possibilities is an equal opportunity employer. All candidates will be considered without regard to race, color, gender, sexual orientation, national origin, disability status, or any other protected status.
$22.6 hourly 28d ago
Home & Community Based Services Supervisor
Imagine The Possibilities 3.0
Winterset, IA jobs
Please read the ENTIRE job posting before applying is an on-site in office position and will require on-call rotation This role operates administratively in a Home and Community-Based Services (HCBS) Setting, defined as "medical, social, and supportive services for Iowans with functional, cognitive, and other physical or mental health needs" (Iowa Health & Human Services). Rather than institutionalizing individuals who have these physical and mental health needs, HCBS settings provide these individuals with the opportunity to live and receive services in a way honoring to them and their abilities.
HCBS Supervisors provide leadership to a team who is laser-focused on providing the best care possible. Within the team, you'll guide a team into fulfilling the mission of empowering people to reach individual achievement across the spectrum of life. If you're passionate about empowering people to reach their goals and help them strive for more, we want you to join our team. As a core team member, you'll be responsible for keeping updated records, making decisions in compliance with rules and regulations from governing bodies, and implementing services that emphasized individual choice and decision making. Your consistent leadership will provide your team with the trusted foundation they need to make a difference in the lives of the people we serve.
What Winning Looks Like:
While it's not a competition, we do recognize that each person wants to 'win' at life; and you're a central part of someone else's wins - as well as your own! In this role, you'll be responsible to:
* Create and maintain the team culture, which may include:
o Collaborating with Imagines' Recruitment Team to hire the best team members for the job.
o Supervise the Direct Support Professional team.
o Collaborating with Imagines' Training Team to provide the best possible training for team members, assuring they learn the most updated and efficient practices.
o Scheduling your team to work at times that fits the needs of the people we serve.
o Being actively present and involved with your team, including performing weekly site visits and following up with team members.
o Conducting monthly team meetings focused on immediate needs and team culture.
o Providing coaching opportunities for staff.
o Agreeing to be placed on-call as required and fill in for the team if there is need.
o In this role, you must be available on short notice to fill gaps in the schedule due to absences, personnel changes, or other unexpected reasons.
o Compensation for on-call duties will be paid in stipends based on rotation, per department guidelines.
o Mileage reimbursement is available when on-call duties require report to work outside of regularly scheduled hours.
* Overseeing resources, which may include:
o Monitoring and scheduling vehicle usage for services.
o Monitoring budgets for individuals served are being maintained and followed as outlined in their financial plan by the Representative Payee Coordinator.
o Supporting individuals in communication with and fulfilling responsibilities associated with their Representative Payee Coordinator.
o Overseeing balances, ledgers, receipts, and special requests forms in collaboration with the Representative Payee Team.
o Monitoring medication check-ins.
o Monitoring appointment scheduling and follow-up communication for individuals served.
o Collaborate with the Strategic Advancement team to promote local community partnerships and promote services offered by Imagine.
* Demonstrate knowledge, or be willing to learn, and comply with all policies, practices, laws, and rules provided by any governing bodies in the industry.
* Provide complete, consistent, and accurate documentation of incident reports, investigations, and service documentation.
* Be an advocate for individuals receiving services to have as much control over their own lives as possible. All individuals should be treated with respect and should feel empowered to live their life as independently as physically possible.
Know We're For You:
We know finding the right opportunity can be tricky - that's why Imagine is focused on making sure your time is well spent. We take pride in the benefits we offer our employees. As an employee, you'll have access to a variety of benefits that are sure to sweeten the deal. Depending on your full-time or part-time status, you'll have access to:
* Competitive Wages: The base pay is $22.63/hour. With education and experience, you could start out making more than that.
* Scheduling: This full-time position operates Monday through Friday, 8:00 a.m. to 4:30 p.m. As part of a 24/7 service organization, the role includes participation in an on-call rotation and may require flexibility to provide additional coverage as needed in our site homes.
* Generous Paid Time Off (PTO): We all deserve a break now and then - don't feel bad about taking time for you.
* 401k Retirement Plan: Secure your future with a cushioned fund that will allow you to live your best life.
* Comprehensive Insurance Plans: Whether its medical, dental, vision, or life insurance - we've got you covered.
* Pre-Paid Legal Services: Be prepared for the things you just can't be prepared for on your own.
* Discounted Costco or Sam's Club Memberships: What can we say? We know a great deal when we see one.
* Advancement Opportunities: We believe in your future, which is why we have a specifically designed leadership development opportunity purposed to launch your career.
* Employee Assistance Program: We're there for you through all life's ups and downs.
Requirements
Functional Experiences, Skills, & Requirements:
The ideal candidate will possess the following qualifications and professional experiences:
* Mission-oriented: We're on a mission to empower people to reach individual achievement across the spectrum of life. We know you are, too.
* An Attitude of Learning: The truth is, the field of caregiving is always changing and requires adaptability. We need people on our team who are always ready to learn new ways of doing things, helping people, and changing lives.
* Ability to Communicate Well: We're looking for people with strong communication abilities so we can rely on you to communicate effectively to the rest of the team and the people we serve.
* Confidence: We're looking for people who know how to balance being bold and being humble. We're looking for team members who are self-aware enough to know when to stand up as an advocate for others and when it's time to follow the leader.
* Age Requirement: This position requires you to be at least 18 years of age.
* Driver's License: You'll be responsible for transportation at times, so we need to trust your ability to be safe behind the wheel.
* Reliable Transportation: You'll need reliable transportation. You will also need to provide proof that your automobile insurance covers $100,000/$300,000/$50,000 liability coverage - don't worry, we can answer any questions you might have about this.
* Education Requirement: Minimum Education Requirement of High School Diploma/GED equivalent.
Work Authorization: Candidates must be able to work in the U.S. without sponsorship
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
* May require lifting at times, up to 35 pounds. Lifting more than 35 pounds requires the use of a two-person lift, mechanical lift, or assistive equipment.
* May require prolonged sitting and working at a computer for up to eight hours.
* May require frequent bending, stooping, and stretching.
* May require prolonged standing for up to eight hours.
* Must wear hearing and eye protection in required areas.
* Must have ability to see objects/persons at a distance.
* Must have ability to see close work such as typed or handwritten material.
* Must have ability to hear conversations in a quiet and a noisy environment.?
* Must have ability to determine where a sound is coming from.
* Must have ability to hear differences among bells, buzzers, beeps, horns, etc.
* Must have ability to communicate through speech.
* Must have ability to drive and transport for service provision as needed.
* Must remain awake during working hours, if applicable.
Please note this is not designed to cover or contain an all-inclusive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Further, this job description does not imply a contract between employees and Imagine the Possibilities, Inc.
Imagine the Possibilities is an equal opportunity employer. All candidates will be considered without regard to race, color, gender, sexual orientation, national origin, disability status, or any other protected status.
$22.6 hourly 60d+ ago
Direct Support Supervisor
Imagine The Possibilities 3.0
Guttenberg, IA jobs
**Please read the ENTIRE job posting before applying**
is an on-site in office position and will require on-call rotation**
**Sign on Bonus Available - Paid out in 3 equal payments after completing 3 months, 6 months, and 9 months of employment**
This role operates administratively in a Home and Community-Based Services (HCBS) Setting, defined as medical, social, and supportive services for Iowans with functional, cognitive, and other physical or mental health needs (Iowa Health & Human Services). Rather than institutionalizing individuals who have these physical and mental health needs, HCBS settings provide these individuals with the opportunity to live and receive services in a way honoring to them and their abilities.
HCBS Supervisors provide leadership to a team who is laser-focused on providing the best care possible. Within the team, youll guide a team into fulfilling the mission of empowering people to reach individual achievement across the spectrum of life. If youre passionate about empowering people to reach their goals and help them strive for more, we want you to join our team. As a core team member, youll be responsible for keeping updated records, making decisions in compliance with rules and regulations from governing bodies, and implementing services that emphasized individual choice and decision making. Your consistent leadership will provide your team with the trusted foundation they need to make a difference in the lives of the people we serve.
What Winning Looks Like:
While its not a competition, we do recognize that each person wants to win at life; and youre a central part of someone elses wins as well as your own! In this role, youll be responsible to:
Create and maintain the team culture, which may include:
o Collaborating with Imagines' Recruitment Team to hire the best team members for the job.
o Supervise the Direct Support Professional team.
o Collaborating with Imagines Training Team to provide the best possible training for team members, assuring they learn the most updated and efficient practices.
o Scheduling your team to work at times that fits the needs of the people we serve.
o Being actively present and involved with your team, including performing weekly site visits and following up with team members.
o Conducting monthly team meetings focused on immediate needs and team culture.
o Providing coaching opportunities for staff.
o Agreeing to be placed on-call as required and fill in for the team if there is need.
o In this role, you must be available on short notice to fill gaps in the schedule due to absences, personnel changes, or other unexpected reasons.
o Compensation for on-call duties will be paid in stipends based on rotation, per department guidelines.
o Mileage reimbursement is available when on-call duties require report to work outside of regularly scheduled hours.
Overseeing resources, which may include:
o Monitoring and scheduling vehicle usage for services.
o Monitoring budgets for individuals served are being maintained and followed as outlined in their financial plan by the Representative Payee Coordinator.
o Supporting individuals in communication with and fulfilling responsibilities associated with their Representative Payee Coordinator.
o Overseeing balances, ledgers, receipts, and special requests forms in collaboration with the Representative Payee Team.
o Monitoring medication check-ins.
o Monitoring appointment scheduling and follow-up communication for individuals served.
o Collaborate with the Strategic Advancement team to promote local community partnerships and promote services offered by Imagine.
Demonstrate knowledge, or be willing to learn, and comply with all policies, practices, laws, and rules provided by any governing bodies in the industry.
Provide complete, consistent, and accurate documentation of incident reports, investigations, and service documentation.
Be an advocate for individuals receiving services to have as much control over their own lives as possible. All individuals should be treated with respect and should feel empowered to live their life as independently as physically possible.
Know Were For You:
We know finding the right opportunity can be tricky thats why Imagine is focused on making sure your time is well spent. We take pride in the benefits we offer our employees. As an employee, youll have access to a variety of benefits that are sure to sweeten the deal. Depending on your full-time or part-time status, youll have access to:
Competitive Wages: The base pay is $22.63/hour. With education and experience, you could start out making more than that.
Scheduling: This full-time position operates Monday through Friday, 8:00 a.m. to 4:30 p.m. As part of a 24/7 service organization, the role includes participation in an on-call rotation and may require flexibility to provide additional coverage as needed in our site homes.
Generous Paid Time Off (PTO): We all deserve a break now and then dont feel bad about taking time for you.
401k Retirement Plan: Secure your future with a cushioned fund that will allow you to live your best life.
Comprehensive Insurance Plans: Whether its medical, dental, vision, or life insurance weve got you covered.
Pre-Paid Legal Services: Be prepared for the things you just cant be prepared for on your own.
Discounted Costco or Sams Club Memberships: What can we say? We know a great deal when we see one.
Advancement Opportunities: We believe in your future, which is why we have a specifically designed leadership development opportunity purposed to launch your career.
Employee Assistance Program: Were there for you through all lifes ups and downs.
RequiredPreferredJob Industries
Social Services