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Business Operations & Strategy Manager
Hinge-Health 4.4
San Francisco, CA jobs
About the Role
The Business Operations and Strategy team's mission is to drive key strategic initiatives with the focus on developing company strategy,operations transformation, and program management of key cross‑functional strategic initiatives. As part of this team, we're looking for an individual who can drive both strategic initiatives and operational excellence on key projects. The ideal person is highly analytical with the ability to build robust models and frameworks aimed at problem solving and improvement. This person should also have a proven track record of managing multiple projects at once from discovery phase to execution within prescribed timelines, ensuring all success criteria are met. We're looking for someone who can lead Change Management effectively and influence stakeholders through strategic planning and execution.
Example project areas include:
New revenue / product strategies (e.g., business case modeling, market / competitor landscaping)
Piloting and taking new products to market (e.g., 0 to 1 product developing, scaling new product to full roll‑out)
Business outcome management
Scaling and transforming operations
What You'll Accomplish
Strategy: Provide strategic insights to leadership in order to inform the strategic direction of the company: conduct market research (including interviews), drive competitive analyses, and pre‑digest information prior to sharing with executives
Operations / Execution: Drives execution of projects, including program management and change management
Business Performance Management: Manage the business performance (metrics) / KPIs / SLAs of the business (as applicable to project(s) or role)
Hinge Health Hybrid Model
We believe that remote work and in‑person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog‑friendly workplace program.
Basic Qualifications
Strong analytical skills / mindset (e.g., excel, SQL) and written communication
4+ years of business strategy and modeling experience
4+ years of managing time‑sensitive projects
4+ years of experience in at least one of the following: Consulting / Chief of Staff / Investment Banking / BizOps
Preferred Qualifications
Experience working in a fast paced environment
5-7+ years of Consulting / Chief of Staff / Investment Banking / prior BizOps experience
MBA or MPH
Healthcare experience
Compensation
This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $129,600 - $194,400.
About Hinge Health
Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care-from acute injury, to chronic pain, to post‑surgical rehabilitation-and the platform can help to ease members' pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California.
Learn more at **************************
What You'll Love About Us
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender‑affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Culture & Engagement
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
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$129.6k-194.4k yearly 2d ago
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Legal Operations Manager
Hinge-Health 4.4
San Francisco, CA jobs
About the Role
Hinge Health is seeking a Legal OperationsManager to join the legal team. This is an exciting opportunity for a motivated legal ops professional to join the market leader of Digital Health MSK services at a critical phase of the company's growth. The position offers the opportunity to work with a best-in-class Legal Ops function and a dedicated, talented and welcoming group of legal and compliance professionals.
As part of the Legal Ops team, the Legal OperationsManager will manage Legal and Compliance team operations by creating,managing, and improving processes for the efficient delivery of legal services by the Legal and Compliance team to stakeholders throughout the company. Duties will include managing strategic and high visibility projects, improving the use of legal technologies, improving workflows, developing process documentation and training. This position will also work cross-functionally across business teams and collaborate with a diverse group of stakeholders to maximize the efficiency of the Legal team, create and execute plans to improve Legal Ops functionality and impact, and scale processes to support our Legal team and enterprise goals.
What You'll Accomplish
Work cross-functionally in project managing key company-wide initiatives driven by our team, building and tracking project features, milestones, and dependencies
Create processes and templates to organize projects, legal advice and document business processes
Provide ongoing assistance to various legal functions, including product, commercial, employment and compliance, including managing administration of the company's patent program
Build,manage and improve legal self-service and knowledge management resources
Establish and maintain key performance indicators (KPIs) and metrics to measure the legal team's performance and efficiency; create and maintain dashboards and reports to provide leadership with insights into legal spend and operational trends
Lead the selection, implementation, and management of legal technology solutions, including AI, e-billing, and ticketing systems
Oversee the entire outside counsel and legal vendor management lifecycle, including onboarding, billing, and performance tracking; manage and administer the legal team's billing platform
Develop and manage the legal department's annual budget and forecasting processes in collaboration with Finance
Hinge Health Hybrid Model
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
Basic Qualifications
B.A. or B.S. degree and legal operationsmanagement experience
2-3+ years experience in the areas of legal operations or project management, in-house or at a law firm preferred
Able to develop project plans and timelines, align key stakeholders and drive project completion
Experience breaking down processes and identifying key pain points to support business improvements
Able to prioritize effectively and handle multiple projects simultaneously
Detail-oriented, well-organized, and able to prioritize multiple high-importance activities, driving results
Exercise sound judgment, learn quickly and work well under time pressures
Preferred Qualifications
Experience working with a healthcare technology company
Able to provide executive-level project management
Proactive, resourceful and able to function independently with minimal supervision
Excellent oral and written communication, research, interpersonal and organizational skills
Able to cover a wide range and level of tasks - from thinking strategically to troubleshooting detail where needed
Desire and aptitude for learning new concepts on the job and taking on new responsibilities
Previous experience managing IP programs
Strong understanding of legal department metrics, budgeting, and financial analysis
Legal operations certification (e.g., CLOC, ACC Legal Ops) or Project Management Certification
Experience with legal technology:
Legal e-billing software (e.g., Brightflag, Legal Tracker, Team Connect, Passport, SimpleLegal, Onnit)
Contract lifecycle management or CLM (e.g., home-grown systems, Ironclad, Salesforce)
Workflow automation (e.g., Tonkean, Streamline, Checkbox)
Legal AI tools (e.g., GC AI, Ivo, Luminance)
Knowledge management software
Compensation
This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $118,400 - $177,600.
About Hinge Health
Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care-from acute injury, to chronic pain, to post-surgical rehabilitation-and the platform can help to ease members' pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California.
Learn more at **************************
What You'll Love About Us
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Culture & Engagement
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
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$118.4k-177.6k yearly 2d ago
Senior Operations Manager
Generali Global Assistance | Travel Insurance 4.4
Pembroke Pines, FL jobs
Embark on a Journey That Makes a Difference.
At Generali Global Assistance (GGA), every day is an opportunity to help people explore the world with confidence. We're not just in the business of protection-we're in the business of adventure and peace of mind. Whether it's a backpacker trekking through the Andes, a family cruising the Mediterranean, or a solo traveler chasing the Northern Lights, we're there to ensure their journey is safe and supported. From assisting with emergency medical claims to guiding customers through trip disruptions or ID theft, your work helps turn travel challenges into stories of resilience.
Set Sail on a Career Path to Success.
Our teams value curiosity and collaboration while priding ourselves on fostering a welcoming and inclusive atmosphere for our employees. Elevate your journey through our internal programs, including:
Diversity, Equity, and Inclusion (DEI) Committee
Career pathing and Individual Development Plans
Internal training and intern opportunities
Women in Business Mentorship Program
Employee awards and recognition
Education and professional development assistance program
Passport to Perks Includes:
Generous Employer contribution for health, dental, and vision insurance
Paid Maternity and Paternity Leave
Scholarship Program for Employee Dependents
Company match on 401k
Employee Assistance Program (EAP)
Company paid short-term and long-term disability insurance
Company paid life insurance
Voluntary Pet Insurance
Voluntary Legal Benefit
Discounts on travel insurance
Time off policies including vacation days, sick days, personal days, holidays and volunteer days (VTO)
Your Role on the Expedition:
Responsible for the day-to-day operations of the GGA Travel Assistance department, including the provision of effective, quality-driven assistance services to our customers. Responsible for workforce management, performance management, quality management, and knowledge management within an environment of 30+ employees. Works closely with?the Medical team, Claims teams and other internal and external stakeholders. This role reports to the Director of Customer Service.
Chart Your Course:
Manage the day-to-day operations of Travel Assistance, including the provision of effective, quality-driven assistance services to our customers
Partners closely with Travel Assistance Medical team, working together to establish processes with smooth handovers and focus on customer experience and safety
Partners with the Europ Assistance group's Travel/Medical Assistance team leaders to identify improvement opportunities and contribute to process development
Maintain close management of operational tasks to deliver timely service and positive case outcomes
Manage staff; define and assign work; monitor activities; and evaluate the performance of all offerings and/or services provided by Travel Assistance
Execute against established key performance indicators (KPIs) to achieve department objectives in regard to quality, productivity, and team performance to ensure that they adhere to expected process and timeline according to company objectives
Provide coaching and guidance to staff and promote staff training and development. Oversee regular coaching sessions to review escalated calls/cases, training opportunities, and individual performance metrics
Monitor individual performance metrics and team performance reports daily, weekly, and monthly to ensure that productivity and quality objectives are met
Manage the development, tracking, and reporting of key performance and productivity measurements for the department
Support with the processing of Travel Assistance claims
Build and maintain vendor relationships
Act as an escalation point for sensitive customer and partner issues, including the management, investigation, and resolution of escalated incidents and complaints, escalating to the Director of Customer Service when necessary
Manage regular quality control reviews on active and inactive cases
Generate monthly reporting on call and case management statistics and quality data at senior management meetings and client meetings as required
Identify and address staff training and coaching needs and partners with Ops Development to create training for new TA staff and provides ongoing training for CSD team members when needed
Perform annual performance reviews for Supervisors and Assistance Coordinators
Guide and offer recommendations to the Director, CSD as to changes in personnel, hiring, employee development, quality, performance, productivity, and adherence to company values and objectives
Motivate staff, create a culture of excellence and promote a can-do attitude within the department
Stay informed of relevant processes and procedures by periodical training
Perform other responsibilities and assignments as assigned
Your Ticket to Success:
Required Qualifications:
High School Diploma or Equivalent (GED) required.
Prior knowledge and experience in healthcare, travel insurance and multi-lingual Assistance/Call Center environments.
Professional and experienced Medical Network Management skills with deep local and cultural knowledge
Minimum 5 years of prior experience
Prior experience in ISO or other Quality Assurance Management programs is highly desired
Excellent verbal and written communication skills and ability to manage and prioritize multiple tasks.
Excellent interpersonal skills necessary to interact positively with partners, providers and professional staff. Must represent the organization in a professional and knowledgeable manner
Has strong customer service focus, decision making, planning and organizing skills
Preferred Qualifications:
Multilingual with excellent English language skills preferred
Bachelor's Degree in Management and Organizational Development or equivalent work experience
Position Coordinates:
This is a hybrid role based out of our Pembroke Pines, FL office. As a hybrid role, you will be working onsite 2-3 days a week and working from home 2-3 days a week.
Time for Take-off:
While there is some flexibility in the hours, this position will be Monday-Friday during regular business hours (approximately 8:00am-5:00pm). Occasional overtime may be required according to business need.
One team. Every destination.
Generali Global Assistance is proudly part of the Europ Assistance Group and our products utilize a number of corporate and product brands. The brands for our North American team include the following:
CSA: US travel insurance brand for retail, tour operator, cruise and lodging partners. Learn more here.
Generali Global Assistance (GGA): The primary Corporate brand in the United States for our travel insurance, travel assistance, identity and cyber protection, and beneficiary companion products. Learn more here.
GMMI: the industry standard for global medical cost containment and medical risk management solutions. Learn more here.
Iris, Powered by Generali: identity and digital protection solution. Learn more here.
Explore new horizons - apply today!
Don't meet every single requirement? At Generali Global Assistance, we are dedicated to building a diverse, inclusive and enriching workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
California Residents - Privacy Notice for California Residents Seeking Employment with Generali Global Assistance is available here: ***************************************************************************************************
The Company is committed to providing equal employment opportunity in all our employment programs and decisions. Discrimination in employment on the basis of any classification protected under federal, state, or local law is a violation of our policy. Equal employment opportunity is provided to all employees and applicants for employment without regard age, race, color, religion, creed, sex, gender identity, gender expression, transgender status, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, sexual orientation, national origin, ancestry, ethnicity, citizenship, genetic information, marital status, military status, HIV/AIDS status, mental or physical disability, use of a guide or support animal because of blindness, deafness, or physical handicap, or any other legally protected basis under applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, classification, placement, promotion, termination, reductions in force, recall, transfer, leaves of absences, compensation, and training. Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of Human Resources. The Company will not allow any form of retaliation against individuals who raise issues of equal employment opportunity. All Company employees are responsible for complying with the Company's Equal Opportunity Policy. Every employee is to treat all other employees equally and fairly. Violations of this policy may subject an employee to disciplinary action, up to and including termination of employment.
$72k-115k yearly est. 1d ago
Manager, Global Privacy Operations
Fresenius Medical Care 3.2
Waltham, MA jobs
PURPOSE AND SCOPE: The Manager, Global Privacy Operations provides input into the design, implementation, and oversight of the organization's global privacy program. This role is accountable for managing privacy risk assessments, privacy impact assessments, and processing activity records across all regions, providing guidance to business owners to embed privacy‑by‑design principles, and enabling business operations. The Manager also assists with privacy investigations, delivers privacy training, supports the development and maintenance of privacy policies, and contributes to cross‑functional privacy projects to ensure consistent operational execution of privacy requirements worldwide.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
* Program Leadership & Governance: Support the HIPAA and global privacy program strategy and roadmap. Draft, implement, and maintain privacy policies, standards, SOPs, and controls.
* HIPAA Compliance: Drive adherence to HIPAA Privacy, Security, and Breach Notification Rules, including safeguards and patient rights.
* Global Privacy Compliance: Operationalize and drive compliance with global privacy laws (i.e., GDPR, LGPD, PIPL) applicable to FME's healthcare, business and corporate operations.
* A key responsibility is leading the coordination and completion of global privacy reviews with business owners and other stakeholders, identifying risks and providing guidance aligned with privacy by design principles. These include managing:
* Data Protection Impact Assessment. Coordinate with business owners and other stakeholders across functions to complete assessments, identify risks and consult with legal colleagues, HIPAA Privacy Officer, and EU Data Protection Officer (DPO) when necessary.
* Privacy Impact Assessments for other geographic regions (including US, Canada, LATAM, APAC, EMEA). Support local and regional appointed privacy contacts and business owners by managing global privacy assessments and documentation.
* Other privacy assessments: Support the creation, completion and periodic reviews of other privacy assessments including Transfer Impact Assessments, Legitimate interest Assessments, etc. when required.
* Privacy Risk Management: Manage the evaluation and treatment of privacy risks identified in privacy reviews with the risk owner.
* Incident Response: Support privacy incidents investigations, perform breach assessments, and coordinate notifications.
* Training & Awareness: Support the design, updating and delivery of HIPAA and global privacy training programs.
* Audit Readiness: Coordinate internal/external audits and maintain evidence repositories.
* Regulatory Intelligence: Track changes in U.S. and global privacy laws and recommend program enhancements.
* Normally receives little instruction on day-to-day work, general instructions on new assignments.
* Provides assistance to junior level staff with more complex tasks that require a higher level of understanding of functions.
* Mentors other staff as applicable.
* Performs other related duties as assigned.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
* The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Little to no travel is expected for this position.
SUPERVISION:
* None
EDUCATION AND REQUIRED CREDENTIALS:
* Bachelor's Degree; Advanced Degree desirable or an equivalent combination of education and experience
* HCCA or IAPP certification preferable but not required.
EXPERIENCE AND SKILLS:
* 5-8 years' related experience or an equivalent combination of education and experience
* Strong organization, facilitation and presentation, problem solving and analytical skills
* Able to communicate clearly, make oral presentations and prepare concise reports.
* Self- motivated and initiative.
* Experience in using and preferably administration and configuration of privacy SaaS platforms (e.g. OneTrust) to manage records of Processing Activities, Privacy Assessments, Data Subject Rights requests and Privacy Notice templates. (Experience using modules to manage privacy incidents, cookie consent management and AI governance are a plus)
* Established experience providing SME leadership in matrix organizations with cross-functional initiatives.
* Ability to interpret global regulatory requirements and translate them into actionable controls.
* Experience with assessing risk for AI/GenAI use cases
* Certifications such as CIPP/E, CIPP/US, CIPT, CIPM, CDPSE, CISSP, CDPO or equivalent are a plus.
The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies.
Annual Rate: $122,000.00 - $205,000.00
Bonus Eligible Positions - include language below.
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance.
Fresenius Medical Care maintains a drug-free workplace in accordance with
EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity
THIS IS A REMOTE POSITION
$122k-205k yearly 1d ago
Vice President, Commercial Operations
Agilent Technologies 4.8
Santa Clara, CA jobs
The Role
The Vice President of Commercial Operations will provide strategic and operational direction for Agilent's global Commercial organization, which includes Sales, Services, Commercial Marketing, Digital & Analytics and Customer Operations. This leader will oversee a recently formed organization of more than 1,000 professionals focused on five key pillars: commercial strategy/compensation management, process technology & tools, commercial operations & data, customer-facing operations, and commercial governance & controls. They will continue driving operational transformation as Agilent evolves from a product-driven company to a customer-focused enterprise. The role is critical to delivering Agilent's brand promise and ensuring the company's future success.
The ideal candidate will have extensive experience operating across global regions and a proven track record of driving customer success, growth, and profitability. A deep understanding of customer needs in a rapidly changing global market is essential, along with the ability to incorporate global strategies that strengthen customer satisfaction and advance technology-driven customer services. This leader must also demonstrate success in building and engaging high-performing teams.
The Vice President of Commercial Operations will champion efficiency, effectiveness, and a customer-first mindset across the organization. This leader will ensure Agilent's strategic priorities are translated into measurable business outcomes worldwide.
Key Responsibilities
Lead and set the vision for a diverse, global team of professionals; oversee strategic planning, execution, and outcomes for the full Commercial Operations organization, ensuring alignment with Agilent's vision, mission, and values.
Collaborate across functions to operate effectively within a matrix organization, maintaining a strong customer-first focus.
Direct and influence cross-functional initiatives related to sales, service, and operations processes and performance, ensuring objectives are achieved on time and within budget.
Build and develop a high-performing team, fostering a culture of talent development and succession planning at all levels.
Champion the Voice of the Customer, embedding customer insights into all aspects of the business to ensure customer interests remain central.
Maintain a deep understanding of market dynamics, including competitive landscape and evolving customer trends.
Monitor scientific and industry trends, partnering with the executive team to identify new opportunities and enhance business and customer experiences.
Stay informed on global legal, social, and economic conditions that may impact company operations and proactively adapt strategies as needed.
Qualifications
Experience
15+ years of life sciences, medical device or diagnostic experience within a capital-equipment and consumables intensive business.
Global Operations Experience: Working in positions of increasing operations responsibility, leading teams in multiple regions including AFO, EMEAI and Asia Pacific.
A proven track record of driving profitable growth and operations efficiencies and introducing technology-minded solutions.
Education
Bachelor's degree required; Master's degree preferred.
Leadership Capabilities
Driving Results: In an organization committed to sustaining growth and maintaining strong customer-centric position, this leader:
Enhance operational processes to accelerate results and elevate customer experiences.
Proactively improves workflows, driving quality and productivity through efficiencies and best-in-class solutions.
Enables higher performance by introducing incremental improvements based on calculated risk-taking.
Benchmarks performance against industry best practices and consistently deliver results that exceed peer standards.
Acting Strategically: In the context of creating differentiated customer solutions and driving continuous improvement, this leader:
Develops a two-to-three-year roadmap to implement enterprise strategy within their area of responsibility.
Identifies and prioritizes critical future factors that influence decision-making.
Plans for external changes and trends-including competitors, clients, technology, and market dynamics-that impact the business.
Considers enterprise-wide implications, ensuring strategies account for effects beyond their immediate area, location, function, or market.
Demonstrating Commercial Acumen & Leadership Expectations
Embrace a “One Agilent” mindset, proactively collaborating across functions and teams to deliver results greater than the sum of individual efforts.
Communicating with clarity and openness, fostering an environment where perspectives flow freely and constructive debate is encouraged.
Build winning teams, assembling diverse skills and talent to achieve exceptional outcomes.
Demonstrate self-awareness, understanding how personal style and approach impact others and adjusting effectively.
Lead change with confidence, bringing a proven track record of successful change management initiatives and experience navigating high complexity across the organization and portfolio.
Model integrity and alignment, ensuring personal principles, words, and actions reflect Agilent's values.
Personal Attributes
Exceptional written and verbal communication skills.
High level of integrity and trustworthiness.
Strong commitment to excellence.
Thrives in a culture of collaboration and respect.
The full-time equivalent pay range for this position is $252,000 - $394,000/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location.
Pay and benefit information by country are available at:
*************************************
Additional Details
This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least January 22, 2026 or until the job is no longer posted.Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: 25% of the TimeShift: DayDuration: No End DateJob Function: Sales
**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** Leads and manages the daily administrative and financial operations and support staff for the division or department. This position involves extensive interaction with employees, medical staff, other Medical Center personnel, vendors and external contacts.
**Job Description:**
**Essential Responsibilities:**
1. Serves as a principal resource on administrative,operational and financial matters; develops, implements and monitors budgets and authorizes expenditures. Act as a resource regarding Medical Center and departmental policies and procedures.
2. Manages support staff. Oversees work schedules, assignments and training to meet operational needs. Develops cross-training among staff to ensure efficiency of operations.
3. Reviews operational systems, identifies areas of improvement and implements changes as needed.
4. Implements and maintains systems and processes that measure work activity and improvement, such as volume, productivity measures, revenue and other indicators. Prepares and analyzes reports for leadership. Provides informed forecasts of volume, revenue generation or expense and resource needs.
5. Participates in the planning and implementation of department or division goals, objectives, programs, personnel, resources and equipment. Implements and manages administrative and financial processes for the designated areas to assure uniform and effective operations.
6. Coordinates the recruitment process of faculty and staff. Participates in confidential salary planning. Oversees process and documentation for appropriate certifications, licensing and credentialing.
7. Has the authority to direct and support employees daily work activities. Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action and performance reviews.
8. Has full responsibility for planning, monitoring and managing department budget.
**Required Qualifications:**
+ Bachelor's degree required.
+ 5-8 years of related work experience required, and 1-3 years supervisory/management experience required
+ Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.
**Competencies:**
+ **Written Communications:** Ability to communicate complex information in English effectively in writing to all levels of staff,management and external customers across functional areas.
+ **Oral Communications:** Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others.
+ **Knowledge:** Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.
+ **Team Work:** Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
+ **Customer Service:** Ability to lead operational initiatives to meet or exceed customer service standards and expectations in assigned unit(s) and/or across multiple areas in a timely and respectful manner.
**Physical Nature of the Job:**
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally
**Pay Range:**
$74,984.00 USD - $115,003.20 USD
The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
**As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.**
**More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.**
**Equal Opportunity Employer/Veterans/Disabled**
$75k-115k yearly 17d ago
Senior Manager, EAP Strategy & Operations
Headspace 4.7
Remote
About the Senior Manager, EAP Strategy & Operations at Headspace:
The Senior Manager, EAP Strategy & Operations will lead the scoping, project management, and execution of our FY26 Employee Assistance Program (EAP) Optimization roadmap. This role will assume day-to-day operational ownership and will be accountable for translating strategy into execution across our core EAP partners. This role is highly cross-functional and execution-oriented, sitting at the intersection of partner management,operations, data, product, and go-to-market. The latter requires exceptionally strong skillsets across process optimization, account management, cross-functional collaboration, and strategic planning. The ideal candidate can flex up and down, driving strategy through execution of key projects while also setting KPIs, identifying and driving process improvements.
What you will do:
Partner & Account Management: Serve as the primary point of contact for external EAP partners, owning the day-to-day operational relationship and business outcomes
Build strong, trust-based relationships with partner leadership and operational teams to enable effective collaboration
Partner closely with Headspace leadership to identify, escalate, and resolve risks, serving as the ultimate accountable partner for the relationship
Lead recurring operational cadences including QBRs, readiness reviews, and escalation forums
Roadmap Development & Tracking:
Own the end-to-end EAP Partner Optimization roadmap, including quarterly and annual planning - as well as outcomes
Inform and translate FY26 strategic objectives into clear scopes, timelines, milestones, and success metrics
Identify and prioritize portfolio of optimization opportunities across multiple partners aligned to shared goals, including operational efficiency, quality, scalability, and global expansion.
Maintain a clear, executive-ready view of progress, risks, and tradeoffs
Execution & Project Management:
Drive scoping and execution of multiple complex, cross-functional initiatives that improve operational efficiency and partner integration; example of initiative portfolio includes: data sharing and reporting process optimization, reducing manual workflows, development of joint marketing and enablement materials with GTM and partner teams, member triage and escalation improvements across clinical and work-life services, global expansion evaluation
Operational Excellence & Scale:
Establish and refine operational frameworks, documentation, and role & responsibility models with partners - ultimately defining and owning the operating model Improve shared workflows, SLAs, and performance measurement across EAP service delivery
Ensure operational readiness for key FY26 milestones, launches, and global expansions, achieving outcomes
Identify opportunities to standardize, automate, and scale partner operations as the EAP footprint grows
Internal Enablement & Employer Support:
Serve as the operational owner for internal EAP enablement, ensuring Sales, Client Success, and Account Management teams are equipped to confidently position, support, and troubleshoot EAP offerings
Act as a primary escalation point for employer-facing EAP questions and issues, partnering with CS, Product, Clinical, and external partners to drive timely resolution
Own and maintain internal EAP documentation and sources of truth, including knowledge bases, FAQs, enablement materials, and tooling (e.g., EAP GPT)
Partner with GTM, Enablement, and CS Ops teams to deliver training, updates, and change communications related to EAP capabilities, partner changes, and process updates
Proactively identify gaps in internal understanding or tooling and drive improvements that reduce friction for employer-facing teams
What you will bring:
Required Skills:
7+ years of experience, ideally with domain expertise within Employee Assistance Programs (EAP) in innovation and/or strategic operations roles
Demonstrated track record with experience across 1 or more: partner operations, strategic operations, account management, innovation
Deep operational expertise with ability to set and achieve targets and develop cross-functional roadmaps; brings industry benchmarks and best practices to role
Ability to influence and effectively communicate with both internal and external senior leadership
People management experience and ability to motivate and drive operational teams
Analytical skill set, with ability to break down a problem into component parts, build a project plan against it, and manage end-to-end execution
Strong judgment, accountability and decision-making skill set
Nice to have: experience with technical integrations; operating in high-growth start-ups
Pay & Benefits:
The anticipated new hire base salary range for this full-time position is $118,800-$189,750 + equity + benefits.
Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate's location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training.
Your recruiter will provide more details on the specific salary range for your location during the hiring process.
At Headspace, base salary is but one component of our Total Rewards package. We're proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process.
About Headspace
Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that's effective, personalized, and truly accessible whenever and wherever they need it.
At Headspace, our values aren't just what we believe, they're how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They're our shared commitment to building a more connected, human-centered team-one that's redefining how mental health care supports people today and for generations to come.
Why You'll Love Working Here:
A mission that matters-with impact you can see and feel
A culture that's collaborative, inclusive, and grounded in our values
The chance to shape what mental health care looks like next
Competitive pay and benefits that support your whole self
How we feel about Diversity, Equity, Inclusion and Belonging:
Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together.
As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.
*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace.
Please inform our Talent team by filling out
this form
if you need any assistance completing any forms or to otherwise participate in the application or interview process.
Headspace participates in the
E-Verify Program
.
Privacy Statement
All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship-including, for example, a managerial relationship.
As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment.
Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.
For how how we will use the personal information you provide as part of the application process, please see: ******************************************
#LI-Hybrid
$118.8k-189.8k yearly Auto-Apply 5d ago
Strategic Operations Program Manager
Irhythm Technologies 4.8
Remote
Career-defining. Life-changing.
At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what's possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career
About This Role:
iRhythm is looking for a Senior Project Manager who will lead and support large-scale, cross-functional projects that drive operational excellence across Manufacturing and Clinical Operations. In this role you will report the the EVP, Business Operations and be responsible for end-to-end project, process, and change management, collaborating with diverse teams to deliver strategic initiatives that align with long-term business objectives. As the Senior Project Manager, you will interface with executive leadership, project teams, and key stakeholders to ensure successful project execution and organizational impact.
What You Will Be Doing
Program & Project Management
Own end-to-end project management for major initiatives impacting Manufacturing and Clinical Operations, including process transformation, technology implementation, and initiatives to enhance operational scale.
Develop and maintain detailed project plans, ensuring timely execution of milestones and deliverables.
Clarify, prioritize, and drive project commitments, establishing clear chains of accountability.
Monitor project progress, provide scheduled reports on milestones, and proactively communicate risks and mitigation strategies.
Analyze project economics, providing actionable feedback on cost-benefit and ROI.
Cross-Functional Collaboration
Partner with business functions, including Manufacturing, Clinical Operations, IT, and other stakeholders, to define project scope, goals, and deliverables.
Build strong relationships across teams to ensure alignment and effective execution.
Interface with vendors, in-house personnel, and subject matter experts to maximize resources and efficiency.
Process & Change Management
Map, define, and optimize business processes to drive efficiency and effectiveness.
Implement change management strategies to facilitate smooth transitions to new systems, processes, or programs.
Develop comprehensive training programs for end-users impacted by project changes.
Leadership
Build and lead effective cross-functional project teams.
Inspire risk-taking and innovation to maximize business benefit
Help develop and drive best practices throughout the organization, establishing frameworks for effective and timely reporting.
What We Want To See
10+ years of experience managing large-scale, cross-functional projects in dynamic environments, preferably within a medical device/biotech company.
Bachelor's degree in Business Administration or related field.
Strong understanding of operational processes in manufacturing and clinical settings.
Proven experience with project management tools
Agile project management experience; PMP preferred.
Financial acumen to assess project risks, resource allocation, and return on investment (ROI), ensuring projects deliver both strategic and economic value.
Experience with system validation and compliance-driven projects (e.g., SOX, HIPAA).
Excellent communication, interpersonal, and leadership skills; ability to communicate across all levels of the organization.
Analytical thinker with strong organizational skills and attention to detail.
Ability to handle multiple priorities in a fast-paced environment.
Location and Travel
Remote- California strongly preferred.
Ability to travel approximately 30%.
Location:
Remote - US
Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.
Estimated Pay Range
$150,0000 - $190,000
As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.
iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at *********************
About iRhythm Technologies
iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm's vision is to deliver better data, better insights, and better health for all.
Make iRhythm your path forward. Zio, the heart monitor that changed the game.
There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact *********************. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY.
For more information, see *********************************************************************************** and *****************************************
$51k-90k yearly est. Auto-Apply 60d+ ago
Veterinary Director of Field Operations - Central Division
Bluepearl 4.5
Remote
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
BluePearl Pet Hospital is seeking a driven, forward-thinking, and strategic operation leader to join our team as a Veterinary Director of Field Operations overseeing our Central Division Markets.
Candidates are preferred to reside in the following:
DFO Market: Minneapolis, Milwaukee, Northeast Wisconsin
Are you competitive and aim to always be #1?
Do you love a challenge and solving problems?
Have you built energized, passionate, and successful workforce teams?
If you answered "yes" to these questions, then we want to hear from you!
The Director of Field Operations (DFO) provides leadership, direction, mentorship, and management for multiple markets within the organization with combined revenues of $100MM or greater. The role has responsibility for the fiscal performance of assigned markets and translation of organizational objectives into market-specific objectives that increase efficiency and effectiveness. The position is based out of the home market and frequently travels to other assigned markets to develop hospital leaders, guide progress toward the strategic plan, and drive operational excellence.
As a Veterinary Director of Field Operations, you will:
Champion and represent the BluePearl mission and vision in all interactions.
Communicate and support key initiatives impacting hospital staff, translating organizational objectives into market and hospital-specific action plans.
In partnership with the region's RVPs, you will monitor hospital KPIs and manages the execution of plans to achieve KPI performance objectives.
Manage revenue targets of $100+ million.
Consistently assess the engagement level of associates; take a proactive approach to influence and drive a positive hospital climate. Accountable for associate engagement and retention.
Foster a collaborative and trusting relationship between the Support Team and hospitals, providing feedback and engaging in dialogue to facilitate continuous improvement.
Lead, direct, mentor and develop direct reports and high-potential indirect reports to ensure hospitals have effective and engaged local leadership. Ensures a culture of self-development is present amongst leaders and contributes to the creation of a talent pipeline to support future organizational growth.
In partnership with P&O, responsible for hiring, training, performance coaching, and succession planning for hospital management positions.
Ensure standards for service quality, equipment, and Clinician productivity/performance are met and that cost-effective technology is used to maximize production. Ensures fixed assets are preserved. Initiates recommendations for purchases of new equipment and improvements.
Advise direct reports regarding labor issues including safety, security, scheduling, training, and protocols. Ensures direct reports are adhering to company policies.
Maintain current knowledge of information technology as relates to hospital operations.
Partner with assigned Vet Relations Manager(s) (VRMs) to collaborate on pDVM referral strategies that impact assigned markets.
Work collaboratively with the BluePearl Support Team to develop solutions for escalated hospital matters and influences hospitals to shape adoption and ensure effectiveness of resolutions.
Other job duties as assigned
Competencies:
Developing Direct Reports- Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each direct report's career goals; constructs compelling development plans and executes them; pushes direct reports to accept developmental moves; will take direct reports who need work; is a people builder.
Managing Vision and Purpose- Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision shareable by everyone; can inspire and motivate entire units or organizations
Business Acumen- Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.
Hiring and Staffing- Has a nose for talent; hires the best people available from inside or outside; is not afraid of selecting strong people; assembles talented staffs.
Directing Others- Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator.
Working Conditions:
Approximately 50-75% travel is required.
Must be able to travel long distances by air, train, or car on short notice for extended periods of time. Must meet age requirements of national car rental agencies and have reliable private transportation for frequent local travel including a valid driver's license and proof of insurance.
Project timelines and work volume/deadlines may often require more than 40 hours per week to complete the essential duties of this job.
Why BluePearl?
Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
We encourage you to grow with us. Our associates are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their career.
To transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals.
We value your health and well-being as an associate by providing you with the following:
Medical, dental, vision, and life insurance options.
Parental leave benefits
Flexible work schedules
401k and retirement planning
Time to reset, rewind, and reflect through our paid time off and floating holiday plans
A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment
We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets.
BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and each applicant will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.
$70k-106k yearly est. Auto-Apply 60d+ ago
District Manager
Biote Corp 4.4
Hartford, CT jobs
Biote Medical is the world leader in hormone optimization and we are adding to our team! We partner with providers to take a complete approach to healthier aging through patient-specific bioidentical hormone replacement therapy and the only nutraceutical line created specifically to support hormone health.
This position will help support our CT/RI territory. We're looking for someone with a passion for changing healthcare who wants to be in a hands-on and engaged position working within a dynamic and collaborative sales team.
You must be located in the CT/RI area to be considered.
Position and Scope:
We are looking for a driven candidate with the desire to recruit qualified physicians and practitioners into a partnership relationship with Biote; in order to provide cutting edge technology for bioidentical hormone replacement therapy (BHRT) and healthy aging options to their own patients and to the public at large. The ideal candidate is responsible for relationship development, practice development and sales of the Biote Method to practitioners. Sales activity includes prospecting, cold calling, practice development, tradeshows, sales events, and other methods for creating leads and closing sales for Biote within the approved price matrix. In addition, the Liaison provides technical, educational, and Provider Partner support. This is a field-based remote position.
As a District Manager, your daily responsibilities will include:
* Acquiring and retaining extensive knowledge of hormone replacement therapy through materials provided by Biote, as well as outside sources.
* Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time.
* Ability to read and understand medical and scientific studies.
* Researching and evaluating physicians in assigned areas based on Biote's criteria for appropriateness and suitability.
* Effectively presenting Biote's training and business program to physicians, Nurse Practitioners, Physician Assistants, office managers and office staff.
* Recruiting suitable physicians and other practitioners through professional and effective prospecting, appointment setting and presentation skills.
* Cultivating and maintaining mutually productive partnerships with practitioners to grow new and current practices and maintain patient retention levels of 60% or better.
* Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time.
* Securing all required contracts, paperwork and documentation as well as payments and fees as needed for attendees to participate in regular training and certification classes.
* Conducting and facilitating patient educational seminars as needed for trained practitioners on a monthly basis.
* Contributing to the development of the practice by assisting the Office Manager/Marketing position with email marketing, social media, referral cards and website information cards.
* Prospecting for new leads and identifying quality sales prospects from active leads.
* Attending marketing and sales events for prospects and current customers.
* Working with customers for sales referrals with new prospects.
* Updating all relevant sales activities in the Company's CRM system.
* Closing sales accurately and effectively each month to meet or exceed targets.
* Responding to all emails received from the customer and Biote employees and related vendors in a timely manner.
* Performing other related duties as required or requested.
As a District Manager, your background should include:
* Bachelor's degree
* Strong teamwork, communication (written and oral), client management, and interpersonal skills.
* Minimum of 3-5 years of sales experience in a business-to-business model, preferably medical device, diagnostics, and/or biotech.
* Strong work ethic and time management skills
* Ability to make effective and persuasive communications and technical presentations to physicians,management and/or large groups. Ability to thoroughly understand and communicate the attributes and qualities of Company products using professional selling and closing skills.
* Proficient in Microsoft Office suite and customer relationship management software.
* Ability to travel in order to do business, approximately 20% of the month.
* Scheduled hours are 40 to 50 hours per week Monday through Friday but may be extended as required to execute the tasks assigned.
* Valid driver's license issued by the state/province in which the individual resides and a good driving record is required.
* Home office capability is required with reliable high-speed internet access
Company Perks:
* Medical, Dental & Vision Insurance, Virtual Visits/Telemedicine
* Company Paid Life and AD&D Insurance
* 15 days of Paid Time Off and Company Holidays
* 401k with a 3% employer contribution
* Motus mileage program
* Other excellent health and wellness benefits in line with our business
If you're interested in this awesome opportunity, please apply today!
$123k-209k yearly est. Auto-Apply 35d ago
District Manager
Biote 4.4
Hartford, CT jobs
Description Biote Medical is the world leader in hormone optimization and we are adding to our team! We partner with providers to take a complete approach to healthier aging through patient-specific bioidentical hormone replacement therapy and the only nutraceutical line created specifically to support hormone health.This position will help support our CT/RI territory. We're looking for someone with a passion for changing healthcare who wants to be in a hands-on and engaged position working within a dynamic and collaborative sales team.You must be located in the CT/RI area to be considered.Position and Scope:We are looking for a driven candidate with the desire to recruit qualified physicians and practitioners into a partnership relationship with Biote; in order to provide cutting edge technology for bioidentical hormone replacement therapy (BHRT) and healthy aging options to their own patients and to the public at large. The ideal candidate is responsible for relationship development, practice development and sales of the Biote Method to practitioners. Sales activity includes prospecting, cold calling, practice development, tradeshows, sales events, and other methods for creating leads and closing sales for Biote within the approved price matrix. In addition, the Liaison provides technical, educational, and Provider Partner support. This is a field-based remote position.As a District Manager, your daily responsibilities will include:
Acquiring and retaining extensive knowledge of hormone replacement therapy through materials provided by Biote, as well as outside sources.
Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time.
Ability to read and understand medical and scientific studies.
Researching and evaluating physicians in assigned areas based on Biote's criteria for appropriateness and suitability.
Effectively presenting Biote's training and business program to physicians, Nurse Practitioners, Physician Assistants, office managers and office staff.
Recruiting suitable physicians and other practitioners through professional and effective prospecting, appointment setting and presentation skills.
Cultivating and maintaining mutually productive partnerships with practitioners to grow new and current practices and maintain patient retention levels of 60% or better.
Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time.
Securing all required contracts, paperwork and documentation as well as payments and fees as needed for attendees to participate in regular training and certification classes.
Conducting and facilitating patient educational seminars as needed for trained practitioners on a monthly basis.
Contributing to the development of the practice by assisting the Office Manager/Marketing position with email marketing, social media, referral cards and website information cards.
Prospecting for new leads and identifying quality sales prospects from active leads.
Attending marketing and sales events for prospects and current customers.
Working with customers for sales referrals with new prospects.
Updating all relevant sales activities in the Company's CRM system.
Closing sales accurately and effectively each month to meet or exceed targets.
Responding to all emails received from the customer and Biote employees and related vendors in a timely manner.
Performing other related duties as required or requested.
As a District Manager, your background should include:
Bachelor's degree
Strong teamwork, communication (written and oral), client management, and interpersonal skills.
Minimum of 3-5 years of sales experience in a business-to-business model, preferably medical device, diagnostics, and/or biotech.
Strong work ethic and time management skills
Ability to make effective and persuasive communications and technical presentations to physicians,management and/or large groups. Ability to thoroughly understand and communicate the attributes and qualities of Company products using professional selling and closing skills.
Proficient in Microsoft Office suite and customer relationship management software.
Ability to travel in order to do business, approximately 20% of the month.
Scheduled hours are 40 to 50 hours per week Monday through Friday but may be extended as required to execute the tasks assigned.
Valid driver's license issued by the state/province in which the individual resides and a good driving record is required.
Home office capability is required with reliable high-speed internet access
Company Perks:
Medical, Dental & Vision Insurance, Virtual Visits/Telemedicine
Company Paid Life and AD&D Insurance
15 days of Paid Time Off and Company Holidays
401k with a 3% employer contribution
Motus mileage program
Other excellent health and wellness benefits in line with our business
If you're interested in this awesome opportunity, please apply today!
$123k-209k yearly est. Auto-Apply 21h ago
Senior Director, Field Access Strategy and Operations
Ardelyx 4.1
Remote
Description Ardelyx is a publicly traded commercial biopharmaceutical company founded with a mission to discover, develop and commercialize innovative first-in-class medicines that meet significant unmet medical needs. Ardelyx has two commercial products approved in the United States, IBSRELA (tenapanor) and XPHOZAH (tenapanor). Ardelyx has agreements for the development and commercialization of tenapanor outside of the U.S. Kyowa Kirin commercializes PHOZEVEL (tenapanor) for hyperphosphatemia in Japan. A New Drug Application for tenapanor for hyperphosphatemia has been approved in China with Fosun Pharma. Knight Therapeutics commercializes IBSRELA in Canada. The Senior Director, Field Access Strategy and Operations is a pivotal leadership role responsible for defining, developing, and executing comprehensive strategies to develop and executing all aspects of the access and reimbursement strategy for the U.S. healthcare landscape (Medicare, Medicaid, and commercial payers). This individual will bridge strategic planning with operational excellence, ensuring seamless patient support and providing senior leadership with actionable insights on market trends and policy changes. The role requires a dynamic leader who can manage high-visibility initiatives, foster cross-functional collaboration, lead a team of Directors to meet key performance indicators, and drive change in a complex environment. The Senior Director will also be responsible for creating and monitoring all access and reimbursement related policies and regulations. Responsibilities:
Build, lead, and coach a high-performing team of access and reimbursement Directors (first line leaders), fostering a culture of accountability, collaboration, and continuous improvement
Provide coaching and educational opportunities so that the Ardelyx ARM team is viewed as subject matter experts for all field-related access and reimbursement topics
Ensure all team activities strictly comply with all regulatory, legal, and compliance standards, including HIPAA and OIG guidelines
Lead the development of comprehensive access and reimbursement strategies and tactics for the ARM team while acting as a trusted advisor to other commercial functions for all access and reimbursement matters
Establish and monitor key performance indicators (KPIs) to measure team effectiveness and operations, adjusting plans as needed to optimize results
Monitor, analyze, and anticipate changes in healthcare policy, reimbursement regulations, and market trends, developing proactive strategies to help customers navigate these changes effectively.
Partner with internal stakeholders, including Marketing, Sales, Medical Affairs, Legal, and Finance, to ensure alignment of access and reimbursement strategies with overall business objectives
Lead the operational components of the Access and Reimbursement team including CRM, Specialty Pharmacy data integration, and integration with the hub
Harmonize ARM team goals, key performance measures, hub data, and SP trends to enhance ARM pull through and identify opportunities for enhanced ARM coaching
Define budget requirements,manage vendor relationships and contracts, and ensure all activities comply with legal, regulatory, and corporate compliance standards
Qualifications:
Bachelor's degree, advanced degree preferred, with 12+ years of progressive experience in access and reimbursement, patient services, market access, or related functions within the pharmaceutical, biotech, or medical device industry, or equivalent experience
5+ years in a managerial or leadership role
Deep understanding of the U.S. healthcare system, including commercial, Medicare, and Medicaid payer landscapes, coverage, coding (ICD-10, CPT, HCPCS), payment methodologies, and the "buy and bill" process
Proven ability to develop and execute national and regional access strategies
Strong analytical, problem-solving, and financial acumen skills
Excellent communication, negotiation, and interpersonal skills, with the ability to influence stakeholders at all levels
Demonstrated experience leading cross-functional teams and managing external vendors/agencies
Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities
Valid driver's license required
Ability to travel domestically as required (approx. 30-50%)
The anticipated annualized base pay range for this full-time position is $268,000 - $307,000. Ardelyx utilizes industry data to ensure that our compensation is competitive and aligned with our industry peers. Actual base pay will be determined based on a variety of factors, including years of relevant experience, training, qualifications, and internal equity. The compensation package may also include an annual bonus target and equity awards, subject to eligibility and other requirements. Ardelyx also offers a robust benefits package to employees, including a 401(k) plan with generous employer match, 12 weeks of paid parental leave, up to 12 weeks of living organ and bone marrow leave, equity incentive plans, health plans (medical, prescription drug, dental, and vision), life insurance and disability, flexible time off, annual Winter Holiday shut down, and at least 11 paid holidays. Ardelyx is an equal opportunity employer.
$65k-99k yearly est. Auto-Apply 21h ago
Director of Operations (California)
Amsurg Corp 4.5
Remote
Remote-Centric Hybrid Company Overview: AMSURG is an independent leader in ambulatory surgery center services,operating a network of more than 250 surgery centers nationwide. In partnership with physicians and health systems, the organization delivers high-quality care for patients across a diverse spectrum of medical specialties, including gastroenterology, ophthalmology and orthopedics. To learn more about AMSURG, visit ***************
POSITION SUMMARY:
The Director of Operations (DOO) is key to building strong local partnerships with our physician leaders. This role oversees governance of Ambulatory Surgery Centers (ASCs) and is responsible for optimizing centeroperations to enable growth. Oversight typically includes ~$50M to $100M in revenue in a multisite and multimarket environment. Responsibilities include building strong leadership pipelines, developing growth strategies for the region, and management of the P&L of Ambulatory Surgery Centers in partnership with ASC Center Administrators and Physician partners. This role typically oversees operations of 6-15 ASC's depending on the market.
Work Schedule: REMOTE-CENTRIC HYBRID (California Area)
ESSENTIAL RESPONSIBILITIES:
* Strategy and Growth
* Responsible for execution of center strategy with support from Vice President (VP) of Operations in the development of local strategy. This role reports to the Vice President of Operations.
* Identifies opportunities to enable growth of assigned ASCs; including service line offerings and organic growth.
* Executes and supports corporate initiatives to implement at assigned ASCs.
* Align with marketing initiatives and collaborate with Business Development, Physician Recruiting, Practice Recruiting teams, Communications, and other DOO's to execute on drivers of volume growth.
* Collaborate with the VP and SVP in developing strategy and oversight to facility partnerships.
* Take lead on business development and other strategic planning initiatives providing the initiative to get ASC and board buy-in and execution of proposed strategies.
* Work with VP and SVP to develop and execute on strategies to grow case volume, reduce expenses, and improve patient experience and outcomes.
* Manage health system partners and provider equity group relationships to drive clinician satisfaction and operational success.
OperationalManagement
* Oversees ASC governance (e.g., prep for and run board meetings) for reliable decision making.
* Potentially sit on the ASC JV boards, as well as act as Chairman of the board in some cases.
* Tactical management of ASC initiatives and day-to-day operations.
* Mentors and trains Center Administrators; coordinates onboarding and learning and development programs.
* Coordinates with Clinical and Revenue Cycle Management teams as needed to drive performance and improve revenue cycle key performance indicators (KPIs).
* Builds and manages relationships with ASCs and physicians; schedules at a minimum quarterly on-site visits as business needs require.
* Develops and mentors Center Administrators with all business office functions, focusing on critical functions such as clinical and revenue cycle to ensure operational alignment, priority setting, and execution of overall management.
* Works with Center Administrators to deliver best in class staffing models; monitors full-time employee (FTE) utilization and makes recommendations to promote cost-effective labor hour practices.
* Acts as a backup to assigned ASC administrative functions, i.e., payroll and payables, in the absence of the Center Administrator or other personnel when warranted.
* Partners with corporate functional experts and support departments in a matrix organization to execute on management functions such as IT, HIPAA, audits, human resources, training and development, policies, procedures, quality, revenue cycle, and procurement.
* Develops and/or identifies best practices; motivates the adoption of new opportunities.
* Mitigates legal issues in collaboration with the VP of Operations and legal department.
* Develops and executes on action plans at the ASC level by identifying opportunities and removing barriers.
Customer Relationship Management
* Supports recruitment and retention of physicians for business development and market development.
* Effectively collaborates and communicates with partners and ASC stakeholders.
* Articulates corporate initiatives and partners to develop plans to support and implement them timely.
* Brokers all appropriate AMSURG resources when needed; knows when, how, and why to engage them.
* Maintains ownership of situations when AMSURG resources are engaged to ensure satisfactory resolution.
* Collaborates with the VP on governance and fiduciary responsibilities for assigned ASCs.
* Schedules and leads quarterly Board meeting agendas for each assigned ASC; solicits input from Physician partners and other stakeholders; captures board meeting minutes for transparency, legal and regulatory requirements.
* Monitors and follows through on all action items identified during and outside of quarterly board meetings for assigned ASCs.
* Responsible for governance oversight in all operational areas including:
* Quality oversight
* Operational Efficiency
* Labor Market/Staffing
* Policy and Procedures
* Risk Management
* Regulatory compliance
* Patient Experience
* Information Technology- Risk Mitigation, Security
* P&L
Financial Management
* Manages and reports on ASC financial performance.
* Develops and managescenter budgets and distribution process with support from VP.
* Works with Center Administrators on annual capital requests to help drive growth and manage aging equipment.
* Overall management of the financial performance of assigned ASCs; meets volume and EBITDA targets.
* Ensures awareness of financial performance and answers questions on variances to budget and expectations.
* Budgets and forecasts the P&L for assigned ASCs with input from facility stakeholders and VPs.
* Oversees Revenue Cycle Management of assigned ASCs to ensure A/R benchmarks are met and cash flow is efficient and effective.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.
* Excellent customer service
* Excellent interpersonal skills necessary to work cooperatively with physicians, all staff members, and external customers.
* Strong leadership,management, and organizational
* Understanding of healthcare trends and their relationship to Ambulatory
* Able to juggle multiple projects; accustomed to tight deadlines while maintaining meticulous attention to
* Excellent verbal and written communication skills; comfortable delivering presentations to senior management, boards, community groups, physicians, and
* Self-motivated; able to work without direct
* Ability to integrate and harmonize diversified
* Ability to understand, influence, and partner with others.
* Excellent judgment and decision-making skills; able to resolve problems quickly and effectively.
Education/Experience:
* Bachelor's degree in healthcare administration or relevant field, and/or equivalent combination of education and work
* Minimum five to seven (5-7) years of healthcare management experience; experience preferred managing up to $40 million+ in revenue at a minimum.
* Experience with contract negotiations and managed care models within a complex
* Multi-state healthcare system experience preferred.
* Minimum three (3) years' experience managing healthcare operations
* Knowledge of operations in an outpatient or physician specialty service line preferred.
* Clinical and/or Revenue Cycle Management experience preferred.
Employment at AMSURG: Living Our Values Every Day
At AMSURG, our values define who we are and how we serve our patients, partners, and each other. As a national leader in ambulatory surgery, we are committed to a culture of excellence, integrity, teamwork and caring deeply. Our values guide every decision, ensuring we continue to elevate healthcare and provide the highest quality care.
These guiding principles are the foundation of our culture and a guide to how we collaborate, innovate, and make a difference every day.
* Care Deeply for those around us.
* Cultivate Integrity to build trust.
* Champion Excellence for continuous improvement
* Celebrate Teamwork every step to the way.
Benefits:
To ensure we retain and invest in great people, AMSURG provides its employees with the benefits, recognition, training, and opportunities needed for professional growth. Our wide range of health and welfare benefits allow you to choose the right coverage for you and your family. AMSURG offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. Benefits offered include but are not limited to: Paid Time Off, Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs, and a matching 401(K) Plan.
Paid Time Off:
AMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.
EOE Statement:
AMSURG is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age (40 or older), race, color, religion, gender, sex, national origin, pregnancy, sexual orientation, disability, genetic information or any other status protected under applicable federal, state, or local laws. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: ******************. Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process.
#LI-CH1
#LI-REMOTE
$98k-146k yearly est. 24d ago
Vice President, Commercial Operations
Agilent Technologies 4.8
Wilmington, NC jobs
The Role
The Vice President of Commercial Operations will provide strategic and operational direction for Agilent's global Commercial organization, which includes Sales, Services, Commercial Marketing, Digital & Analytics and Customer Operations. This leader will oversee a recently formed organization of more than 1,000 professionals focused on five key pillars: commercial strategy/compensation management, process technology & tools, commercial operations & data, customer-facing operations, and commercial governance & controls. They will continue driving operational transformation as Agilent evolves from a product-driven company to a customer-focused enterprise. The role is critical to delivering Agilent's brand promise and ensuring the company's future success.
The ideal candidate will have extensive experience operating across global regions and a proven track record of driving customer success, growth, and profitability. A deep understanding of customer needs in a rapidly changing global market is essential, along with the ability to incorporate global strategies that strengthen customer satisfaction and advance technology-driven customer services. This leader must also demonstrate success in building and engaging high-performing teams.
The Vice President of Commercial Operations will champion efficiency, effectiveness, and a customer-first mindset across the organization. This leader will ensure Agilent's strategic priorities are translated into measurable business outcomes worldwide.
Key Responsibilities
Lead and set the vision for a diverse, global team of professionals; oversee strategic planning, execution, and outcomes for the full Commercial Operations organization, ensuring alignment with Agilent's vision, mission, and values.
Collaborate across functions to operate effectively within a matrix organization, maintaining a strong customer-first focus.
Direct and influence cross-functional initiatives related to sales, service, and operations processes and performance, ensuring objectives are achieved on time and within budget.
Build and develop a high-performing team, fostering a culture of talent development and succession planning at all levels.
Champion the Voice of the Customer, embedding customer insights into all aspects of the business to ensure customer interests remain central.
Maintain a deep understanding of market dynamics, including competitive landscape and evolving customer trends.
Monitor scientific and industry trends, partnering with the executive team to identify new opportunities and enhance business and customer experiences.
Stay informed on global legal, social, and economic conditions that may impact company operations and proactively adapt strategies as needed.
Qualifications
Experience
15+ years of life sciences, medical device or diagnostic experience within a capital-equipment and consumables intensive business.
Global Operations Experience: Working in positions of increasing operations responsibility, leading teams in multiple regions including AFO, EMEAI and Asia Pacific.
A proven track record of driving profitable growth and operations efficiencies and introducing technology-minded solutions.
Education
Bachelor's degree required; Master's degree preferred.
Leadership Capabilities
Driving Results: In an organization committed to sustaining growth and maintaining strong customer-centric position, this leader:
Enhance operational processes to accelerate results and elevate customer experiences.
Proactively improves workflows, driving quality and productivity through efficiencies and best-in-class solutions.
Enables higher performance by introducing incremental improvements based on calculated risk-taking.
Benchmarks performance against industry best practices and consistently deliver results that exceed peer standards.
Acting Strategically: In the context of creating differentiated customer solutions and driving continuous improvement, this leader:
Develops a two-to-three-year roadmap to implement enterprise strategy within their area of responsibility.
Identifies and prioritizes critical future factors that influence decision-making.
Plans for external changes and trends-including competitors, clients, technology, and market dynamics-that impact the business.
Considers enterprise-wide implications, ensuring strategies account for effects beyond their immediate area, location, function, or market.
Demonstrating Commercial Acumen & Leadership Expectations
Embrace a “One Agilent” mindset, proactively collaborating across functions and teams to deliver results greater than the sum of individual efforts.
Communicating with clarity and openness, fostering an environment where perspectives flow freely and constructive debate is encouraged.
Build winning teams, assembling diverse skills and talent to achieve exceptional outcomes.
Demonstrate self-awareness, understanding how personal style and approach impact others and adjusting effectively.
Lead change with confidence, bringing a proven track record of successful change management initiatives and experience navigating high complexity across the organization and portfolio.
Model integrity and alignment, ensuring personal principles, words, and actions reflect Agilent's values.
Personal Attributes
Exceptional written and verbal communication skills.
High level of integrity and trustworthiness.
Strong commitment to excellence.
Thrives in a culture of collaboration and respect.
The full-time equivalent pay range for this position is $252,000 - $394,000/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location.
Pay and benefit information by country are available at:
*************************************
Additional Details
This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least January 22, 2026 or until the job is no longer posted.Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: 25% of the TimeShift: DayDuration: No End DateJob Function: Sales
$113k-156k yearly est. Auto-Apply 15d ago
District Manager
Biote 4.4
Fresno, CA jobs
Description Biote Medical is the world leader in hormone optimization and we are adding to our team! We partner with providers to take a complete approach to healthier aging through patient-specific bioidentical hormone replacement therapy and the only nutraceutical line created specifically to support hormone health.This position will help support our Fresno Area territory. We're looking for someone with a passion for changing healthcare who wants to be in a hands-on and engaged position working within a dynamic and collaborative sales team.You must be located in the Fresno Area to be considered.Position and Scope:We are looking for a driven candidate with the desire to recruit qualified physicians and practitioners into a partnership relationship with Biote; in order to provide cutting edge technology for bioidentical hormone replacement therapy (BHRT) and healthy aging options to their own patients and to the public at large. The ideal candidate is responsible for relationship development, practice development and sales of the Biote Method to practitioners. Sales activity includes prospecting, cold calling, practice development, tradeshows, sales events, and other methods for creating leads and closing sales for Biote within the approved price matrix. In addition, the Liaison provides technical, educational, and Provider Partner support. This is a field-based remote position.As a District Manager, your daily responsibilities will include:
Acquiring and retaining extensive knowledge of hormone replacement therapy through materials provided by Biote, as well as outside sources.
Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time.
Ability to read and understand medical and scientific studies.
Researching and evaluating physicians in assigned areas based on Biote's criteria for appropriateness and suitability.
Effectively presenting Biote's training and business program to physicians, Nurse Practitioners, Physician Assistants, office managers and office staff.
Recruiting suitable physicians and other practitioners through professional and effective prospecting, appointment setting and presentation skills.
Cultivating and maintaining mutually productive partnerships with practitioners to grow new and current practices and maintain patient retention levels of 60% or better.
Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time.
Securing all required contracts, paperwork and documentation as well as payments and fees as needed for attendees to participate in regular training and certification classes.
Conducting and facilitating patient educational seminars as needed for trained practitioners on a monthly basis.
Contributing to the development of the practice by assisting the Office Manager/Marketing position with email marketing, social media, referral cards and website information cards.
Prospecting for new leads and identifying quality sales prospects from active leads.
Attending marketing and sales events for prospects and current customers.
Working with customers for sales referrals with new prospects.
Updating all relevant sales activities in the Company's CRM system.
Closing sales accurately and effectively each month to meet or exceed targets.
Responding to all emails received from the customer and Biote employees and related vendors in a timely manner.
Performing other related duties as required or requested.
As a District Manager, your background should include:
Bachelor's degree
Strong teamwork, communication (written and oral), client management, and interpersonal skills.
Minimum of 3-5 years of sales experience in a business-to-business model, preferably medical device, diagnostics, and/or biotech.
Strong work ethic and time management skills
Ability to make effective and persuasive communications and technical presentations to physicians,management and/or large groups. Ability to thoroughly understand and communicate the attributes and qualities of Company products using professional selling and closing skills.
Proficient in Microsoft Office suite and customer relationship management software.
Ability to travel in order to do business, approximately 20% of the month.
Scheduled hours are 40 to 50 hours per week Monday through Friday but may be extended as required to execute the tasks assigned.
Valid driver's license issued by the state/province in which the individual resides and a good driving record is required.
Home office capability is required with reliable high-speed internet access
Company Perks:
Medical, Dental & Vision Insurance, Virtual Visits/Telemedicine
Company Paid Life and AD&D Insurance
15 days of Paid Time Off and Company Holidays
401k with a 3% employer contribution
Motus mileage program
Other excellent health and wellness benefits in line with our business
If you're interested in this awesome opportunity, please apply today!
$83k-144k yearly est. Auto-Apply 21h ago
Senior Manager, Health System Accounts
Parachute Health 4.5
Remote
Parachute Health is transforming post-acute care through the leading digital ordering platform for medical equipment and supplies. We replace the outdated, error-prone paper and fax process, which negatively impacts over 30 million patients annually, with a system that's 10 times faster. Our platform connects a vast network of Home Medical Equipment (HME) providers, clinicians, and payors across all 50 states, ensuring millions of patients get the life-saving products they need quickly and efficiently. Join our team and make a difference in patient care.About the Role
The Senior Manager, Health System Accounts owns the end to end relationship with health system owners using Parachute Health. This role sits within the Clinical Enterprise Account Management organization and partners closely with Enterprise Health System Account Managers to ensure alignment across clinical,operational, and executive stakeholders.
This role is accountable for driving order growth,operational performance, and adoption of Parachute workflows while maintaining a strong understanding of health system structures, clinical operations, and technology integrations.This is a strategic, data driven account management role.
Responsibilities
Account Ownership and Relationship Management
Serve as the primary Account Manager for assigned health system owned HME providers where the hospital counterpart is also on Parachute
Work closely with the Health System Account Manager to create a symbiotic
Own executive and operational relationships across HME leadership, intake, billing, and operations
Navigate health system governance, reporting structures, and decision making hierarchies
Lead QBRs, success planning, and performance reviews
Act as the escalation point for HME related workflow, performance, and adoption issues
Performance Management and Data Driven Solutioning
Own and report on key performance metrics including order volume, fulfillment rate, response time, and sendback trends
Use Parachute data to identify leakage, inefficiencies, and growth opportunities
Translate insights into clear, actionable recommendations for HME and health system stakeholders
Partner cross functionally to drive measurable improvements
Technology and Integration Fluency
Develop and maintain a strong working understanding of HME ERP systems such as Brightree and similar platforms
Understand how Parachute integrates with HME ERPs to support order intake, fulfillment, and billing workflows
Maintain a high level understanding of Parachute's EHR integrations, most commonly Epic and Cerner
Confidently speak to how clinical orders flow from the EHR into Parachute and downstream into HME systems
Partner with Implementation, Product, and Integration teams to support optimization and troubleshooting
This role is not responsible for building integrations, but must be able to strategically problem solve and communicate across systems.
Growth and Expansion
Drive increased order capture into health system owned HME providers
Expand Parachute adoption across HME workflows and facilities
Support new owned HME launches, expansions, and migrations from fax or legacy processes
Align HME growth initiatives with broader enterprise health system objectives
Health System Alignment
Maintain a strong understanding of health system clinical workflows and operational models
Partner closely with Enterprise Health System Account Managers to ensure consistent account strategy
Ensure HME performance supports enterprise retention, growth, and executive priorities
Success Metrics
Growth in orders fulfilled by health system owned HME providers
Improvement in fulfillment rates, response times, and order conversion
Increased adoption of Parachute workflows within HME organizations
Executive satisfaction and retention of owned HME accounts
Qualifications
5-8+ years of experience in Account Management, Sales, Customer Success, or Strategic Accounts
Experience working with health systems and or HME providers required
Familiarity with HME ERP systems such as Brightree or similar platforms
Strong understanding of health system operations and ability e
Strong analytical skills with the ability to translate data into executive ready insights
Proven ability to manage complex stakeholder relationships across clinical,operational, and technical teams
Comfortable operating in a newly created role, bringing clarity, ownership, and momentum in an environment with evolving processes and priorities.
Benefits
Medical, Dental, and Vision Coverage
401(k) Retirement Plan
Remote-First Company with a NYC office, offering a physical workspace for our greater New York City area employees.
Equity Incentive Plan
Annual Company-Wide Bonus (up to 15%)
Flexible Vacation Policy
Summer Fridays - 5 Fridays Off During Summer (Separate From PTO)
Monthly Internet Stipend
Annual Home Office and Wellness contribution
Co-Working Space Reimbursement
Annual stipend for education and development
Expected Travel
30%
Base Salary (based on level and experience)
$105,000-$145,000 + Commission
California job applicants may access the Notice of Collection of Personal Information and Privacy Policy with information and rights required by the California Privacy Rights Act (CPRA) the link here.
We are proud to be an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
This role is not eligible for employer visa sponsorship. Applicants must be legally authorized to work in the United States at the time of application and for the duration of employment. The Company does not sponsor employment authorization for this position, nor will it provide assistance in obtaining temporary work authorization
$105k-145k yearly Auto-Apply 1d ago
District Manager
Biote Corp 4.4
Fort Lauderdale, FL jobs
Biote Medical is the world leader in hormone optimization and we are adding to our team! We partner with providers to take a complete approach to healthier aging through patient-specific bioidentical hormone replacement therapy and the only nutraceutical line created specifically to support hormone health.
This position will help support our Fort Lauderdale territory. We're looking for someone with a passion for changing healthcare who wants to be in a hands-on and engaged position working within a dynamic and collaborative sales team.
You must be located in the Fort Lauderdale area to be considered.
Position and Scope:
We are looking for a driven candidate with the desire to recruit qualified physicians and practitioners into a partnership relationship with Biote; in order to provide cutting edge technology for bioidentical hormone replacement therapy (BHRT) and healthy aging options to their own patients and to the public at large. The ideal candidate is responsible for relationship development, practice development and sales of the Biote Method to practitioners. Sales activity includes prospecting, cold calling, practice development, tradeshows, sales events, and other methods for creating leads and closing sales for Biote within the approved price matrix. In addition, the Liaison provides technical, educational, and Provider Partner support. This is a field-based remote position.
As a District Manager, your daily responsibilities will include:
* Acquiring and retaining extensive knowledge of hormone replacement therapy through materials provided by Biote, as well as outside sources.
* Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time.
* Ability to read and understand medical and scientific studies.
* Researching and evaluating physicians in assigned areas based on Biote's criteria for appropriateness and suitability.
* Effectively presenting Biote's training and business program to physicians, Nurse Practitioners, Physician Assistants, office managers and office staff.
* Recruiting suitable physicians and other practitioners through professional and effective prospecting, appointment setting and presentation skills.
* Cultivating and maintaining mutually productive partnerships with practitioners to grow new and current practices and maintain patient retention levels of 60% or better.
* Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time.
* Securing all required contracts, paperwork and documentation as well as payments and fees as needed for attendees to participate in regular training and certification classes.
* Conducting and facilitating patient educational seminars as needed for trained practitioners on a monthly basis.
* Contributing to the development of the practice by assisting the Office Manager/Marketing position with email marketing, social media, referral cards and website information cards.
* Prospecting for new leads and identifying quality sales prospects from active leads.
* Attending marketing and sales events for prospects and current customers.
* Working with customers for sales referrals with new prospects.
* Updating all relevant sales activities in the Company's CRM system.
* Closing sales accurately and effectively each month to meet or exceed targets.
* Responding to all emails received from the customer and Biote employees and related vendors in a timely manner.
* Performing other related duties as required or requested.
As a District Manager, your background should include:
* Bachelor's degree
* Strong teamwork, communication (written and oral), client management, and interpersonal skills.
* Minimum of 3-5 years of sales experience in a business-to-business model, preferably medical device, diagnostics, and/or biotech.
* Strong work ethic and time management skills
* Ability to make effective and persuasive communications and technical presentations to physicians,management and/or large groups. Ability to thoroughly understand and communicate the attributes and qualities of Company products using professional selling and closing skills.
* Proficient in Microsoft Office suite and customer relationship management software.
* Ability to travel in order to do business, approximately 20% of the month.
* Scheduled hours are 40 to 50 hours per week Monday through Friday but may be extended as required to execute the tasks assigned.
* Valid driver's license issued by the state/province in which the individual resides and a good driving record is required.
* Home office capability is required with reliable high-speed internet access
Company Perks:
* Medical, Dental & Vision Insurance, Virtual Visits/Telemedicine
* Company Paid Life and AD&D Insurance
* 15 days of Paid Time Off and Company Holidays
* 401k with a 3% employer contribution
* Motus mileage program
* Other excellent health and wellness benefits in line with our business
If you're interested in this awesome opportunity, please apply today!
$75k-128k yearly est. Auto-Apply 35d ago
District Manager
Biote 4.4
Little Rock, AR jobs
Description Biote Medical is the world leader in hormone optimization and we are adding to our team! We partner with providers to take a complete approach to healthier aging through patient-specific bioidentical hormone replacement therapy and the only nutraceutical line created specifically to support hormone health.This position will help support our Little Rock territory. We're looking for someone with a passion for changing healthcare who wants to be in a hands-on and engaged position working within a dynamic and collaborative sales team.You must be located in the Little Rock area to be considered.Position and Scope:We are looking for a driven candidate with the desire to recruit qualified physicians and practitioners into a partnership relationship with Biote; in order to provide cutting edge technology for bioidentical hormone replacement therapy (BHRT) and healthy aging options to their own patients and to the public at large. The ideal candidate is responsible for relationship development, practice development and sales of the Biote Method to practitioners. Sales activity includes prospecting, cold calling, practice development, tradeshows, sales events, and other methods for creating leads and closing sales for Biote within the approved price matrix. In addition, the Liaison provides technical, educational, and Provider Partner support. This is a field-based remote position.As a District Manager, your daily responsibilities will include:
Acquiring and retaining extensive knowledge of hormone replacement therapy through materials provided by Biote, as well as outside sources.
Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time.
Ability to read and understand medical and scientific studies.
Researching and evaluating physicians in assigned areas based on Biote's criteria for appropriateness and suitability.
Effectively presenting Biote's training and business program to physicians, Nurse Practitioners, Physician Assistants, office managers and office staff.
Recruiting suitable physicians and other practitioners through professional and effective prospecting, appointment setting and presentation skills.
Cultivating and maintaining mutually productive partnerships with practitioners to grow new and current practices and maintain patient retention levels of 60% or better.
Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time.
Securing all required contracts, paperwork and documentation as well as payments and fees as needed for attendees to participate in regular training and certification classes.
Conducting and facilitating patient educational seminars as needed for trained practitioners on a monthly basis.
Contributing to the development of the practice by assisting the Office Manager/Marketing position with email marketing, social media, referral cards and website information cards.
Prospecting for new leads and identifying quality sales prospects from active leads.
Attending marketing and sales events for prospects and current customers.
Working with customers for sales referrals with new prospects.
Updating all relevant sales activities in the Company's CRM system.
Closing sales accurately and effectively each month to meet or exceed targets.
Responding to all emails received from the customer and Biote employees and related vendors in a timely manner.
Performing other related duties as required or requested.
As a District Manager, your background should include:
Bachelor's degree
Strong teamwork, communication (written and oral), client management, and interpersonal skills.
Minimum of 3-5 years of sales experience in a business-to-business model, preferably medical device, diagnostics, and/or biotech.
Strong work ethic and time management skills
Ability to make effective and persuasive communications and technical presentations to physicians,management and/or large groups. Ability to thoroughly understand and communicate the attributes and qualities of Company products using professional selling and closing skills.
Proficient in Microsoft Office suite and customer relationship management software.
Ability to travel in order to do business, approximately 20% of the month.
Scheduled hours are 40 to 50 hours per week Monday through Friday but may be extended as required to execute the tasks assigned.
Valid driver's license issued by the state/province in which the individual resides and a good driving record is required.
Home office capability is required with reliable high-speed internet access
Company Perks:
Medical, Dental & Vision Insurance, Virtual Visits/Telemedicine
Company Paid Life and AD&D Insurance
15 days of Paid Time Off and Company Holidays
401k with a 3% employer contribution
Motus mileage program
Other excellent health and wellness benefits in line with our business
If you're interested in this awesome opportunity, please apply today!
$53k-98k yearly est. Auto-Apply 21h ago
Senior Manager, Quality Management Systems
Crispr Therapeutics 4.6
Boston, MA jobs
Since its inception over a decade ago, CRISPR Therapeutics has transformed from a research-stage company advancing programs in the field of gene editing, to a company with a diverse portfolio of product candidates across a broad range of disease areas including hemoglobinopathies, oncology, regenerative medicine, cardiovascular and rare diseases. The Nobel Prize-winning CRISPR science has revolutionized biomedical research and represents a powerful, clinically validated approach with the potential to create a new class of potentially transformative medicines. To accelerate and expand its efforts, CRISPR Therapeutics has established strategic partnerships with leading companies including Vertex Pharmaceuticals. CRISPR Therapeutics AG is headquartered in Zug, Switzerland, with its wholly-owned U.S. subsidiary, CRISPR Therapeutics, Inc., and R&D operations based in Boston, Massachusetts and San Francisco, California, and business offices in London, United Kingdom.
Position Summary
This position will be responsible for building,managing, and administering CRISPR's Quality Management System, specifically the Deviation, Change Control and CAPA processes. The candidate will administer Kivo QMS and will ensure compliance with established procedures. Enhancement of existing procedures, and creation of new best practices will be a critical component of this role.
Responsibilities
Lead the QMS Program, specifically the deviation, CAPA, & change control programs
Develop, improve, and administer the QMS Program
Act as Kivo QMS business administrator
Provide subject matter expertise to improve the QMS
Develop and improve Quality department procedures
Train new users on Kivo QMS
Ensure compliance with approved CRISPR procedures as they relate to the creation and approval of QMS records
Coordinate periodic review of QMS records
Generate metrics to ensure on-time record closure and identify corrective actions
Develop and present QMS metrics to management
Create best practices for authoring technical investigations, root cause analysis tools, and corrective and preventive actions
Meet with QMS record owners and participants to ensure proper system usage
Support internal and external audits related to the QMS
Enhance the Quality Culture by being a proactive and professional resource for the business.
Minimum Qualifications
Minimum of 10+ years' experience in related Biopharmaceutical QMS roles
Experience in Biopharmaceutical QA and/or Quality System improvement roles is preferred
BA or BS is preferred though long-time experience in QA may be acceptable
Strong organizational skills and attention to detail
Strong interpersonal skills
Computer skills and previous experience with eQMS
Ability to provide subject matter expertise regarding QMS implementation and administration
Systems Administration experience
Preferred Qualifications
MS or advanced degree
Experience with Gene Therapy / Cell Therapy products
Previous experience with Kivo QMS
Computer System validation experience
Entrepreneurial and results driven
Project Management experience
MS Office proficiency
Competencies
Collaborative - Openness, One Team
Undaunted - Fearless, Can-do attitude
Results Orientation - Delivering progress toward our mission. Sense of urgency in solving problems.
Entrepreneurial Spirit - Proactive. Ownership mindset
CRISPR Therapeutics believes in fostering a dynamic workplace that balances remote work flexibility with the benefits of in-person interactions. Our employees work at least three days on-site, creating a collaborative work environment, where we cultivate mentorship opportunities, increase cross-functional communication and offer opportunities for our employees to connect. Certain lab based and manufacturing positions are located fully on-site.
Senior Manager: Base pay range of $130,000 to $150,000+ bonus, equity and benefits
The range provided is CRISPR Therapeutics' reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as experience, training, skills, and abilities.
CRISPR Therapeutics, Inc. is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation or any characteristic protected under applicable law.
To view our Privacy Statement, please click the following link: ***********************************************
$102k-165k yearly est. Auto-Apply 60d+ ago
Director, Product Operations
Patientpoint 4.4
Cincinnati, OH jobs
Join PatientPoint to be part of a dynamic team creating change in and around the doctor's office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
Location: Cincinnati,OH (Hybrid) or Remote
Job Summary
PatientPoint is seeking a strategic, hands-on and outcome-driven Product Operations leader to accelerate and mature our transition to a Product-Led Organization. In this pivotal role, you will be instrumental in driving cultural transformation, scaling how product teams operate and deliver outcomes, and enhance data-informed decision-making across the company.
Partnering closely with teams in Product, Engineering, Design, Data, Business Systems, Platforms, and Portfolio Leadership, you will optimize processes, establish scalable frameworks, and embed product-led principles into everyday practice. Your contributions will significantly enhance execution speed, strategic clarity, and alignment between our product strategies and customer value.
This is a hands-on individual contributor role leading a high-visibility culture change, with direct ownership of the product operating cadence, portfolio visibility, and execution rigor, and close partnership with the VP, Technical Program Delivery and VP, Product Management.
What You'll Do
Define,operationalize, and hold teams accountable to product operating standards across planning, discovery, delivery, and measurement.
Lead change initiatives that challenge existing behaviors, drive adoption of product-led thinking, and require sustained follow-through at all levels of the organization.
Develop and implement comprehensive training, communications, and engagement programs to drive behavioral and cultural shifts.
Mature existing, and activate new, cross-functional teams within the product-led model.
Design and scale efficient product development workflows and artifacts, streamlining handoffs, ceremonies, and release cycles.
Own and drive the portfolio-level product planning and execution cadence, ensuring executive visibility, clear tradeoffs, and follow-through on commitments.
Optimize coordination of product releases and go-to-market strategies across departments, with program manager peers.
Facilitate product portfolio working group cadence to maintain alignment across product teams and key internal partners and velocity on product plans and launches.
Partner with Data team and product managers to build real-time dashboards that track product performance across engagement, adoption, retention, and business impact.
Guide teams to transition from vanity metrics toward actionable, outcome-focused KPIs in partnership with product management VP and directors.
Act as the key integrator between Product, Design, Engineering, Data, Platforms, and Operations.
Provide comprehensive internal documentation, training resources, and tools supporting product workflows and launch processes.
What We Need
Bachelor's degree in Business, Computer Science, Engineering, or a related field required
5+ years of experience in Product Operations, Product Strategy, Product Management, or Program Management within tech or SaaS environments.
Proven track record in driving change management,operational improvement, and scalable process implementation with a focus on outcomes in a product-led organization.
Deep knowledge of Product Development Lifecycle (PDLC) principles and operational best practices.
Passion for continuous improvement, process optimization, and enhancing operational efficiencies with a focus on business outcomes.
Demonstrated experience building and scaling experimentation frameworks, A/B testing processes, and feedback loops.
Strong collaboration skills, with proven examples activating key partners via influence, and comfort engaging cross-functional teams across product, go-to-market, and technical functions.
Proficiency with Atlassian tools (Jira, Confluence).
Desired Qualifications
Expertise with analytics and BI tools such as Amplitude, Looker, Tableau, Mixpanel, or similar platforms.
2+ years of product management experience.
Familiarity with Agile and Lean methodologies.
Ability to translate complex data into actionable insights and strategic recommendations.
Experience in high-growth SaaS, B2B, FinTech, AI/ML, or digital product organizations.
Experience managing product launch readiness programs or beta testing initiatives.
SQL proficiency or strong interest and capability in learning data querying tools.
What You'll Need to Succeed
You can see the big picture while implementing detailed solutions that scale.
You remove blockers, enable execution, and keep projects moving forward.
You believe decisions should be grounded in insights, not intuition.
You thrive in cross-functional environments and build strong relationships.
You translate complexity into clarity and align stakeholders with ease.
You enjoy creating frameworks, processes, and systems that bring order to ambiguity.
About PatientPoint:
PatientPoint is the Point of Change company, transforming the healthcare experience through the strategic delivery of behavior-changing content at critical moments of care. As the nation's largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and health brands with relevant information that is proven to drive healthier decisions and better outcomes. Learn more at patientpoint.com.
Latest News & Innovations:
Named A Best Place to Work! Read More
Mike Walsh, COO answers "What Makes a Great Leader". Read More
Recognized on Vault's Top Internship List. Read More
What We Offer:
We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.
PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V