Support Analyst jobs at Pediatric Partners, now a member of the Sevita family - 3490 jobs

The Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the elderly) organization (PO) that uses an interdisciplinary team approach for care planning and implementing purposeful high quality, affordable, and integrated health care services to the elderly. Our elderly meet PACE requirements as prescribed by CMS and are referred to as participants. Our PO includes Adult Day Health Centers and primary care clinics, promoting participant autonomy, quality of life and the ability for individuals to live in their communities The Position: The IT Systems Analyst plays a key role in shaping how internal users experience technology across the organization. This hybrid role blends systems analysis, technical support, user advocacy, and service improvement to ensure that IT solutions function effectively and meet the real-world needs of employees. The Analyst will support the end user, design user enablement strategies, interpret service delivery data, and collaborate with IT and business teams to enhance service quality, performance, and system functionality. Ideal candidates will combine technical knowledge with analytical problem-solving, project coordination skills, and a strong customer-focused mindset. The salary range for the IT Systems Analyst position at Center For Elders Independence is $ 93,850 - $ 140,774 annual base salary. Salary is based on the market for the position, as well as experience, skills, abilities and work history. DUTIES AND RESPONSIBILITIES: Partner with end-users and business teams, to understand and identify pain points, and translate them into technical or process improvements. Design and deliver scalable IT training programs that support system adoption and improve operational efficiency. Develop user-facing documentation such as knowledge base articles, process guides, and training videos to drive self-service and knowledge retention. Monitor service desk trends, system performance data, and usage analytics to identify recurring issues and areas for optimization. Conduct root cause analysis for technical issues and recommend long-term resolutions. Contribute to service review processes and lead initiatives to enhance system usability, reduce friction points, and elevate customer satisfaction. Participate in intake and discovery sessions to capture business requirements for new features, enhancements, and service offerings. Support the rollout of new IT solutions by contributing to change management, training materials, and communication plans. Assist in user acceptance testing (UAT) and validation of new or updated systems and tools to ensure functional alignment. Serve as tier 1 and 2 technical support for complex technical issues; diagnose, document, and triage them appropriately. Track and analyze service management data (via ITSM tools) to identify opportunities for automation or process streamlining. Engage with third-party providers for system delivery, support, training, and infrastructure services as needed. Promote adherence to IT policies, standards, and best practices; provide guidance to users and stakeholders. Actively contribute to cross-functional IT projects, ensuring the user perspective and operational requirements are represented. QUALIFICATIONS: Bachelor's degree in a computing-related discipline, or equivalent experience. 5+ years of experience in IT systems analysis, technical support, vendor management, or service delivery within a structured IT environment (e.g., ITIL framework). Proven ability to translate technical challenges into business-relevant insights and solutions. Strong experience designing and delivering IT training to diverse user groups. Demonstrated success in process improvement initiatives or service optimization projects. Familiarity with ITSM tools such as ServiceNow, Jira, Zendesk, or Freshservice. Hands-on experience with: Microsoft 365 ecosystem (Exchange Online, Teams, SharePoint, OneDrive) Identity & access management (Microsoft Entra ID, Active Directory) Device lifecycle and endpoint management tools (e.g., Intune, Autopilot) Network monitoring and troubleshooting (e.g., Cisco, SolarWinds) Contact Center solutions (e.g., Genesys, Five9, 8x8, Nice InContact) Strong interpersonal and communication skills-able to engage both technical and non-technical stakeholders. Excellent documentation, knowledge management, and reporting capabilities. ITIL certification (v3 or v4) strongly preferred. Microsoft 365 or similar technical certifications are a plus. "Be the bridge between people and technology-help shape an IT experience that empowers, not frustrates." Center for Elders' Independence is a PACE (Program of All- Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life and the ability of individuals to live in their communities. Unlike other healthcare plans, CEI is not a "fee-for-service" plan. It is a "capitation" healthcare plan. CEI is paid a set amount for each person enrolled in our program, whether or not that individual seeks care. We are a growing company that offers stability and continues to thrive.

A leading technology company in San Francisco is seeking a TechOps Analyst who will provide essential support for IT operations. The ideal candidate should have 4-6+ years of experience and a strong passion for technology and problem-solving. They will assist employees with technical issues, manage onboarding processes, and contribute to improving internal efficiencies. This role offers a hybrid work model, with benefits including medical and wellness offerings. #J-18808-Ljbffr

Apply now * Apply Now * Start applying with LinkedIn Start Please wait... Job Title: Specialty Nutrition Systems, NICU Specialist - North Texas (Dallas / Fort Worth based) Job Country: United States (US) Here at Avanos Medical, we passionately believe in three things: Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do; Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation; Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world. At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future. Employment for customer facing roles is contingent upon your ability to satisfy all vendor credentialing requirements. If you are unable to be credentialed, Avanos reserves the right to withdraw your employment offer or end your employment. If you require a medical or religious accommodation from these requirements or if you would like to understand more about these requirements, please advise HR so that we can provide additional information and if needed, we can explore any needed accommodation(s). Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market recognized brands in more than 90 countries. Avanos Medical is traded on the New York Stock Exchange under the ticker symbol AVNS. For more information, visit *************** Territory: North Texas (Dallas / Fort Worth based) Covering: Dallas, Fort Worth, Waco, Lubbock, Witchita Falls, Abilene, Midland/Odessa Essential Duties and Responsibilities: The Specialty Nutrition Systems, NICU Specialist is responsible for the positioning and selling of Avanos Medical Digestive Health-NeoMed-related products and solutions within both Acute Care and Alternate Care accounts/facilities/departments. Responsibilities include all technical and conceptual sales aspects of the Avanos Medical DH-NeoMed product portfolio including, but not limited to, the validation of Avanos Medical's DH-NeoMed product cost/value proposition leading to increased year-on-year sales as per the Avanos Medical Digestive Health sales plan and territory sales objectives. Digestive Health-NeoMed Products: Neonatal and Pediatric enteral feeding system including enteral feeding tubes and accessories, enteral feeding syringes, and enteral feeding syringe pumps. Pharmacy: Oral/Enteral Pharmacy syringe solution and accessories. Kits: Oral Care, Colostrum, Transfer Lids, Catheterization Trays, Urinary Kits. Target Market: Hospitals: NICU, PICU, Pharmacy, Infection Control, Quality/Safety, Value Analysis, Purchasing, Supply Chain The ideal candidate for the NICU Specialist will utilize personal skills, product expertise, and clinical expertise to maintain and build existing and new revenue within a set sales territory. The NICU Specialist will be responsible for a continued demonstration of sales expertise of appropriate skills and functions that include but are not limited to product presentations, clinical presentations, product pricing, sales territory management, internal and external communication, and accurate sales forecasting/reporting. These activities are to result in net sales and profit growth by achieving product and sales category objectives within an assigned sales territory. Key Responsibilities: Sales positioning, analysis, and in-service implementation of all AVANOS DH-NeoMed product categories leading to year-on-year sales increases as per the AVANOS DH sales plan. The development and implementation of strong business value selling skills and overall AVANOS DH-NeoMed sales acumen. Developing and maintaining expertise across the entire range of AVANOS DH-NeoMed products and service platforms Tactical implementation of selling and business activities developed and implemented by the sales region to meet sales objectives Developing and maintaining high-gain sales relationships with multiple decision makers and influencers within assigned accounts or markets; (NICU Managers, Nurse Educators, Neonatologists, Pharmacy Techs, Pharmacists, Supply Chain, Value Analysis, Materials Management) Development and implementation of contract and price negotiations/contract management with desired outcomes of obtaining committed business at the highest margins possible Effective collaboration with sales management, internal partners/stakeholders, Standard of Care Specialist, and customers Effective utilization of AVANOS DH-NeoMed sales and marketing resources necessary to meet objectives Effective territory budget management and utilization of AVANOS DH sales support resources, per compliance policy Active participation with the Region Manager in the strategic and tactical planning processes Your qualifications Required: Bachelor's degree required At least 3 or more years of sales experience in B2B or the Health Care industry. Proof of a successful track record Demonstrates strong communication and interpersonal skills Evidence of continued personal and professional growth and development Excellent knowledge of PC-based applications (Windows, Word, Excel, and PowerPoint) is required. Tactfully Aggressive Comfortable in a Hospital Setting Travel by car required Preferred: 5 years of Medical Device Sales Experience Preferred; Capital Experience Preferred, not required Experience in Digestive Health products and related disease states Prefer candidate to be in the Top 10% of Sales Force Hospital Sales Experience Preferred Salesforce.com experience preferred The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Salary Range: The anticipated average base pay range for this position is $70,000.00 - $130,000.00. In addition, this role is eligible for an attractive incentive compensation program and benefits. In specific locations, the pay range may vary from the base posted. #LI-Remote Avanos Medical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. If you are a current employee of Avanos, please apply here Join us at Avanos Join us and you can make a difference in our products, solutions and our culture. Most of all, you can make a difference in the lives, people, and communities around the world. Make your career count Our commitment to improving the health and wellbeing of others begins with our employees - through a comprehensive and competitive range of benefits. We provide more than just a salary - our Total Rewards package encompasses everything you receive as an employee; your pay, health care benefits, retirement plans and work/life benefits. Avanos offers a generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting. Avanos also offers the following: benefits on day 1 free onsite gym onsite cafeteria HQ region voted 'best place to live' by USA Today uncapped sales commissions Apply now * Apply Now * Start applying with LinkedIn Start Please wait...

Women's Health Connecticut is seeking to hire a Full-time, Application Support Specialist! Application Support Specialist- Revenue Cycle Employment Type: Full-time, 40 hours per week Working arrangement: Hybrid, 2-3 days onsite/in-office Schedule: Monday- Friday, 8:00am- 5:00pm Reports to: Director of Application Support Team Position Summary: The Application Support Specialist, Revenue Cycle supports, configures, and optimizes healthcare applications supporting our revenue cycle operations, including athena One and Aptarro (RCxRules). This role partners with operational, clinical, technical, and vendor teams to ensure practice and central billing office workflows are accurately configured, maintained, and continuously improved. By managing systems and workflows across the revenue cycle-from patient registration through final payment posting, the Specialist reduces errors, accelerates payment timelines, and improves overall financial performance. This position also plays a key role in end‑user training, system adoption, and ongoing application support. Essential duties and responsibilities: Provide application support for athena One and integrated revenue cycle systems. Deliver on‑site and remote training for providers and staff, including new‑hire, refresher, and workflow‑specific training. Support end users during go‑live events and post‑implementation stabilization. Create and update training materials, policies, workflows, and standard work documentation. Troubleshoot application issues and escalate to vendors and/or internal teams as appropriate. Evaluate clerical and clinical workflows to ensure accurate system design. Review workflows, data collection, reporting logic, and system behavior. Complete ad‑hoc and routine scheduled updates to provider, location, fee schedules, and other system master files. Create and maintain documentation for training, policies, procedures, workflows, and internal communications. Administer application access, identity, and security, including insurance website access. Create, test, and maintain charge pass rules supporting automated charge capture. Troubleshoot rule behavior and system output to identify root causes and resolution paths. Collaborate with vendor resources to resolve complex configuration and performance issues. Anticipate issues, identify trends, and present solutions to operational leadership. Support application upgrades, enhancements, and optimization initiatives. Participate in team meetings, cross‑functional initiatives, and knowledge‑sharing efforts. Demonstrate initiative, adaptability, and strong customer service orientation. Promote a positive team environment focused on continuous improvement and service excellence. Skills/qualifications: Understanding of the complete Revenue Cycle, including insurance verification, charge capture, claims processing, posting, denials, and patient billing Experience with athena One, or other EHRs and application master files Hands‑on experience training, support, and collaboration with end‑users to improve workflows Knowledge of payer portals, insurance website administration, and handling patient billing inquiries Exposure to Aptarro (RCxRules) or other charge passing rule engine (rule creation & troubleshooting) Effectively prioritizes work with exceptional attention to detail and strong organizational discipline Proficient in Microsoft 365, collaborative tools, and everyday workplace technology Qualified candidates are encouraged to apply to learn more about all the position has to offer! The Job responsibilities provided are intended to be a summary of the job duties. In no instance should the duties, responsibilities, and requirements included in a constitute as being all-inclusive. The Company and authorized management personnel reserve the right to review, change, add and/or delete duties, responsibilities, and requirements on a job description as necessary.

Aires (************** has been providing best-in-class relocation management services for over 40 years and is a recognized industry leader in delivering high quality relocation and assignment management services to leading corporations. We Have... An award-winning technology platform, built in-house, that aligns with the future state of Global Mobility A strong Aires brand consistently ranked among the mobility industry's highest annual customer-satisfaction scores and a client retention rate of over 98% A high internal promotion rate and long-tenured employees, highlighting our commitment to career growth and development A comprehensive benefits package, including a 401K match Hybrid work environment - Must be Pittsburgh based An excellent career opportunity is currently available for a Client Service Analyst reporting to the Aires Pittsburgh, PA team. This exciting opportunity is in a high growth environment where you will utilize your experience to provide reporting and configuration support to the Client Service team. The Client Service Analyst acts as a subject matter expert in reporting database and modifies reporting to meet clients needs. The position will also be responsible for updating and maintaining the client database to capture user accounts, policy data, and authorization information. Position Responsibilities: Provides reporting, configuration and administrative support to the Client Service team. Completes basic modification of standard reports within reporting tools for internal and external users. Enters new information and maintains policy database. Assists with database updates for various items (authorization/tracking information, NAS requirements, Aires Team, client requirements, etc.) Requests & tests changes to authorization forms, cost estimate tools and IT MobilityX customizations. Creates client MobilityX accounts and assists with user administration. Adds and updates contacts in database. Enters client fee schedules into the online tool. Updates implementation guide & completes client policy documentation and edits. Assists in training clients in MobilityX (for SBO/Non CSM clients). Conducts data audits and scrubs to maintain 100% data integrity on client reporting and MobilityX. Assists with manual client processes including review of billings, PO assignments, and TEQ audits to ensure accuracy. Required Qualifications: High School Diploma/GED required, associate or bachelor's Degree preferred 2-3 years of client services support in the relocation industry 2-3 years of extensive customer service experience in the relocation industry GMS and CRP certifications preferred Additional Qualifications: Excellent customer service and administrative skills Computer literacy with MS Office products, and ability to grasp proprietary software Demonstrated ability to manage multiple competing tasks Ability to follow policies and procedures Can-do attitude Genuine desire to help others Team oriented mindset, with a strong sense of care and urgency Desire to embrace our core values: Client Focus, Results, Responsibility & Accountability, Collaboration and Innovation. American International Relocation Solutions, LLC. provides equal opportunity to all persons through policies and practices to recruit, hire, train, and promote, in all job classifications, based on merit and qualifications without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Aires will not discriminate against persons because of their disability, including disabled veterans. Aires is committed to providing reasonable accommodations to qualified individuals so that an individual can perform their job-related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply, please contact us at ************.

Pittston PA Operations Training Support Specialist at Benco Dental At Benco Dental our company is our family and we are looking for a new addition to assist us in Driving Dentistry Forward Please review the description below carefully to ensure that this position is the perfect match for you Whats in it for YOU Excellent Compensation Packages Medical Dental and Vision Benefits Effective on Day 1 401k Package Effective on Day 1 Paid Time Off Program Profit Sharing Hybrid Work Environment Associate Discounts and Community Giveback Programs College Tuition Savings Program Caring Family Culture Toward all Associates Certified as a FORTUNE Great Place to Work Opportunities to Build a Better Benco through Diversity and Inclusion Resource Groups Family owned for 90 years Responsible for developing delivering and supporting operational training programs that enable frontline associates to perform their roles effectively and consistently This role partners with Operations leadership and cross functional teams to ensure processes are clearly documented training is timely and impactful and learning initiatives support quality customer outcomes The Operations Training Support Specialist plays a key role in driving adoption of process changes monitoring training effectiveness and supporting continuous improvement initiatives Your Shift Monday through Friday from 800 to 430pm EST but can change based on active training classes Do YOU Possess These SkillsAttributes Strong communication with an ability to work with cross functional teams Ability to exhibit a professional positive attitude and work ethic Proven listening facilitation negotiation and conflict resolution skills Ability to work independently to ensure external and internal associates have the support they need to foster a continuously improving workplace Excellent computer telephone customer service and organizational skills Analytical and big picture thinking skills Efficient computer and data entry skills ability to learn new systems and programs quickly The drive for self development the ability to collaborate and an action oriented work ethic Oral and visual presentation skills Positive approach and team player attitude Do These Duties and Responsibilities Interest YOU Develop implement and maintain an engaging training curriculum for new and existing frontline associates including system workflows customer interaction skills role based scenarios simulations job aids assessments and reinforcement activities to improve associate performance and associate satisfaction Monitor training effectiveness through nesting to production processes quality reviews calibration sessions and feedback loops; identify knowledge gaps and recommend improvements to training content or delivery Partner with Operations leadership and cross functional stakeholders as a liaison to ensure training aligns with operational goals supports process changes and improves frontline user experience Validate that current processes policies and training materials are accurately documented maintained and accessible to frontline associates Support operational initiatives and special projects by leading or contributing to implementation rollout and follow up activities Actively seek to increase efficiency and effectiveness of work processes and make recommendations for improvements in procedures and systems; Provide operational support during peak volumes or special circumstances to maintain familiarity with frontline workflows reinforce training relevance and maintain department Service Level Agreements Attends seminars conferences and classes as requested Maintain a composed confident and professional manner in all situations Always willing to answer questions and provide direction to contact center staff Do YOU Meet These Requirements High School DiplomaGED required Associates Degree in Business Management preferred Ability to work onsite in Pittston PA two days per week 4 6 years previous customer operations experience 4 6 years experience in a role focused on knowledge transfer and critical thinking Technical Requirements As this is a Hybrid Position Minimum 5mbps 5000 kbps Internet Speed Connection via Ethernet Cable Avoid Wi Fi Avoidance of other people usingsharing the same bandwidth connection while calls are taking place especially concerning Streaming Multimedia content 4KFull HD Movies Online gaming Downloading large content torrents Enabled recordings on any DVRSet up Boxes Who We Are Its our Mission to Drive Dentistry Forward Benco Dental the largest privately owned full service dental distributor in the United States has remained in the family since 1930a family that now includes our more than 40000 customers and over 1500 associates in the 48 contiguous states We provide more supply and equipment options than any other full service distributor an offering enhanced by a comprehensive suite of services including office design equipment repair practice coaching financing and project management wealth management and dental specific technology solutions These services are supported by over 400 professionally trained sales representatives and 300 factory trained service technicians who begin every task by asking What does the customer want If you enjoy working for a progressive company who is committed to diversity in our workforce who values all customers and associates who also provides the opportunity for growth and development we encourage you to learn more about our Benco family We are looking for driven professionals who want to play a key role in our future success while making a positive impact within our industry Thank you for your interest in Benco Dental We look forward to hearing from you Were proud to be an equal opportunity and affirmative action employer At Benco Dental we celebrate our associates differences to foster a culture of diversity and inclusion every day Click here to learn more about how we promote Equal Opportunity and Diversity and Inclusion at Benco

Our promise to you: Joining UChicago Medicine AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 908 N ELM ST City: HINSDALE State: Illinois Postal Code: 60521 Job Description: Primary Address: 908 N Elm St Ste 404 Hinsdale IL 60526 (limited travel to other clinics as needed) Schedule: Mon-Thurs 830-5pm Fri 8am-430pm Reconciles daily payments and adjustments against sign-in sheets, encounter forms, and the system, correcting discrepancies before daily close. Prepares and processes daily bank deposits. Utilizes knowledge of ICD-9 and CPT-4 coding applications for accurate billing. Coordinates copying and printing tasks for the department. Maintains logs for equipment and service needs. The expertise and experiences you'll need to succeed: QUALIFICATION REQUIREMENTS: High School Grad or Equiv (Required), Technical/Vocational School Pay Range: $17.47 - $27.94 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Start Your Career in Healthcare Information Technology Today! Getting your first job can be difficult when employers want experience, but to gain that experience, you need your first job. We bridge the gap between your education and professional career by helping you gain the experience and training you need within the Healthcare Information Technology Industry. Optimum Healthcare IT is looking for recent college graduates with an interest in moving into the Healthcare IT Industry. Our Optimum CareerPath training program will equip you with the tools needed for your success as a Healthcare IT Analyst. Healthcare IT Analyst Job Responsibilities: · The Healthcare IT Analyst will have primary responsibility for the design, build/configuration, testing, validation, documentation, and ongoing support for the Healthcare applications. · This position will implement, administer, and support assigned systems under the guidance of senior members of the team. · The position will have a good understanding of healthcare organizations, ancillary systems, and health system operations. · Analyze and document user requirements, procedures, and problems to automate or improve existing systems. Review system capabilities, workflow, and scheduling limitations. · Document workflows, configure and/or build activities, change management adherence, end-user notifications, training information, and status reporting in the appropriate system. · Develop, document, and revise system design procedures, test procedures, and quality standards. · Expand or modify the system to serve new purposes or improve workflows. · Review and analyze the system and performance indicators to locate problems and correct errors. Escalate problems and issues to the appropriate staff to ensure timely resolution. · Coordinate projects, schedule, and facilitate meetings as necessary to complete assignments. · Technical and functional analyst support of systems that may include Electronic Health Records platforms (Epic, Cerner), IT Project Management, ERP Systems (Workday, Oracle, PeopleSoft, UKG), ITSM applications (ServiceNow), data and analytics applications (Tableau, PowerBI), cloud deployments (GCP, Azure, AWS), and other digital platforms and services. Requirements: · Bachelor's Degree · US work authorization (This position is not open to any H1B /F1/ H-4 EAD OPT/STEM degrees) · Excellent communication skills (verbal and written) · Ability to exercise tact and good interpersonal skills · Superb analytical and time management skills required · Self-starter, self-motivated, high level of initiative · Result-focused, ability to solve complex problems and resolve conflicts in a timely manner · Internships or research project work are highly desired in a healthcare setting · Understanding of how data works and looks, coming from different formats, is preferred · Ability to travel during the training program if necessary

Start Your Career in Healthcare Information Technology Today! Getting your first job can be difficult when employers want experience, but to gain that experience, you need your first job. We bridge the gap between your education and professional career by helping you gain the experience and training you need within the Healthcare Information Technology Industry. Optimum Healthcare IT is looking for recent college graduates with an interest in moving into the Healthcare IT Industry. Our Optimum CareerPath training program will equip you with the tools needed for your success as a Healthcare IT Analyst. Healthcare IT Analyst Job Responsibilities: · The Healthcare IT Analyst will have primary responsibility for the design, build/configuration, testing, validation, documentation, and ongoing support for the Healthcare applications. · This position will implement, administer, and support assigned systems under the guidance of senior members of the team. · The position will have a good understanding of healthcare organizations, ancillary systems, and health system operations. · Analyze and document user requirements, procedures, and problems to automate or improve existing systems. Review system capabilities, workflow, and scheduling limitations. · Document workflows, configure and/or build activities, change management adherence, end-user notifications, training information, and status reporting in the appropriate system. · Develop, document, and revise system design procedures, test procedures, and quality standards. · Expand or modify the system to serve new purposes or improve workflows. · Review and analyze the system and performance indicators to locate problems and correct errors. Escalate problems and issues to the appropriate staff to ensure timely resolution. · Coordinate projects, schedule, and facilitate meetings as necessary to complete assignments. · Technical and functional analyst support of systems that may include Electronic Health Records platforms (Epic, Cerner), IT Project Management, ERP Systems (Workday, Oracle, PeopleSoft, UKG), ITSM applications (ServiceNow), data and analytics applications (Tableau, PowerBI), cloud deployments (GCP, Azure, AWS), and other digital platforms and services. Requirements: · Bachelor's Degree · US work authorization (This position is not open to any H1B /F1/ H-4 EAD OPT/STEM degrees) · Excellent communication skills (verbal and written) · Ability to exercise tact and good interpersonal skills · Superb analytical and time management skills required · Self-starter, self-motivated, high level of initiative · Result-focused, ability to solve complex problems and resolve conflicts in a timely manner · Internships or research project work are highly desired in a healthcare setting · Understanding of how data works and looks, coming from different formats, is preferred · Ability to travel during the training program if necessary

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About BioLife Plasma Services Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS). How you will contribute * You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE). * You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities. * You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility. * You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable. * You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents. * You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs. What you bring to Takeda: * High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements * Currently licensed or certified in the state where responsibilities will be assigned: LPN or LVN * Current Cardiopulmonary Resuscitation (CPR) and AED certification * Fulfill state requirements (in state of licensure) for basic IV therapy * Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist * Two years in a clinical or hospital setting More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - TX - Dallas - Belt U.S. Hourly Wage Range: $23.85 - $32.79 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - TX - Dallas - Belt Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No

The Residential Support Specialist is responsible for ensuring safe and proper conduct in the residential program, conduct room inspections, bed checks and respond appropriately to emergency situations to participants who are living in a residential addiction treatment program. This is the perfect job for an individual who has compassion to provide residential support, supervision, and medical assistance to clients. The facility is located in Montgomery, AL. Requirements Bachelor's degree preferred. CRSS a plus for individuals in recovery. MAC certification eligibility required within 30 days of hire.

Available Schedule: Part Time, Non-Exempt- Friday-Sunday 10p-7a (2 vacancies available) Part Time, Non-Exempt- Monday-Friday 230p-930p The Residential Support Specialist is responsible for ensuring safe and proper conduct in the residential program, conduct room inspections, bed checks and respond appropriately to emergency situations to participants who are living in a residential addiction treatment program. This is the perfect job for an individual who has compassion to provide residential support, supervision, and medical assistance to clients. The facility is located in Montgomery, AL. Bachelor's degree preferred. CRSS a plus for individuals in recovery. MAC certification eligibility required within 30 days of hire.

Department Culinary Operations Reports to Culinary Operations Director Establishes a culture of compliance by adhering to all facility policies and procedures. Complies with standards of business conduct, and state/federal/county regulations and guidelines. Treats all villagers with dignity and respect as well as promote and protect all villagers' rights. Follows all established infection control policies and procedures. Required Qualifications Must have 2 years' experience with Long Term Care Facilities. Must obtain Serve Safe Certification within 90 days of hire and a thorough knowledge of Therapeutic Diets. Must be able to communicate with medical and nursing staff and other departments professionally, efficiently, and effectively. Must become proficient with Point Click Care and Point Click Care Nutrition Management. Ability to cook, prepare and serve a variety of foods according to written or oral instructions. Ability to communicate with and instruct Villagers and work groups. Must be at least 18 years of age, to operate Annandale Vehicles/Golf Carts, employee must have a valid Class C Georgia Driver's License with 3 years driving experience, proof of vehicle insurance, and meet company policy regarding MVR requirements. Must meet state requirements regarding a GBI and FBI criminal history record check which requires fingerprinting. Must undergo and pass a drug screening and screening for Tuberculosis. Major Duties and Responsibilities Prepare and serve nutritious meals on schedule to meet dietary needs of the Villager. Portion food according to standard procedure and dietary requirements of the Villagers. Maintain clean and orderly work area, storerooms, coolers, and cafeteria, including sweeping and mopping. Consistently follow quality assurance programs to meet health, sanitation, and licensing requirements. Assists with proper storage of foods packaged and cooked. Assists in the supervision and training of Villagers in the kitchen. Observes and adheres to county and state health and sanitation standards. Prepares and serves nutritious meals on schedule to meet the dietary needs of the Villagers at D. Scott Hudgens. Transports and serves food at D. Scott Hudgens as instructed by dietitian. Attends all required and assigned training and meetings. Performs other duties that may be necessary in the best interest of Annandale at Suwanee, Inc. to meet the personal service and care needs of the facility residents. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Personal Skills and Traits Desired/ Physical Requirements Ability to read, write and speak English; add, subtract and utilize measuring devices. Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving few concrete variables in standardized situations. While performing the duties of this job, the employee is regularly required to use hands; use fingers; handle or feel; reach with hands and arms; talk; and hear. The employee frequently is required to sit, stand, and walk; climb or balance; stoop, kneel, crouch, bend, or crawl. Employee is required to lift up to 25 pounds and/or move up to 75 pounds (with assistance). Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Employee is required to transport (drive) and assist Villagers in and out of vehicles. Employee is required to perform CPR/First Aid. F/T 12 hour shifts 6am-6:15pm (Tues, Thurs & Fri) Every other weekend (Sat & Sun)

At Bowen Health, our mission is to strengthen our communities and to improve the health and well-being of those we are privileged to serve. We believe in providing a safe and supportive environment where our patients can embrace health and healing while they build a brighter future. If you're passionate about mental health and want to be part of a caring team, this opportunity is for you! About Transitional Living: At our Transitional Living Facilities, we're dedicated to providing intensive care to adult individuals with Serious Mental Illnesses (SMIs). Behavioral support specialists provide supervision and assisted care to an adult population with SMIs in a 24-hour setting to foster skill building and increased independence. This requires a specialized skill set including empathy, patience, self-care, and resilience. The position may include meal preparation, transporting patients to services, and providing a safe environment for patients. The position schedule varies and is determined by the administrative supervisor. Why Choose Bowen: Diversity & Inclusion: At Bowen, diversity and inclusion are not just buzzwords; they are at the core of who we are. We are committed to providing equal opportunities to all candidates and employees, regardless of their race, ethnicity, gender, age, religion, sexual orientation, disability, or background. We actively seek to build a team that reflects the rich tapestry of the world we live in. We value diverse perspectives and believe embracing differences strengthens our organization, making us more innovative, adaptable, and resilient. Community Impact: Each person's healing is essential for the health of our community. As a Behavioral Support Specialist at Bowen Center, you will support patients with a high level of need in building the essential skills required to improve and reclaim their lives. Integrated Healthcare Model: Be part of our integrated approach to healthcare, where we treat the whole person to ensure holistic wellness. Essential Skills: Passion for Service: You bring a positive attitude and strong customer service skills to every interaction. Team Player: You excel at working collaboratively while also having the ability to take initiative when needed. Organization and Adaptability: You're highly organized, thrive in a fast-paced environment, and can adapt to stressful and changing situations. Technical Skills: You have a solid foundation in computer skills, which will be essential for documenting services provided in this role. Empathy and Patience: You are patient, nonjudgmental, and emotionally mature, ensuring that you provide the best care for our patients. Self-Care: You are able to take care of yourself in order to provide the highest quality of services to our patients. Responsibilities: Case Management: Providing case management and skill-building services to patients. Documentation: Writing detailed, collaborative, and timely notes to document patient services in their medical record. Daily Support: Assisting patients with identified daily needs, including meal preparation, nutritional guidance, and food safety. Patient Transportation: Safely transporting patients to their designated destinations. Safety: Ensuring patient safety and utilizing approved de-escalation techniques when needed. Qualifications: Education & Experience: Associate degree or 60 undergraduate credit hours or High school diploma or GED accepted with a minimum of 5 years of prior experience, or Emergency Medical Technician (EMT), Qualified Medication Aide (QMA), Certified Nursing Assistant (CNA), or Certified Health Worker (CHW) certification. Valid driver's license and active liability insurance. Satisfactory results from a criminal background check. Must be a minimum 21 years of age. If you're ready to make a meaningful difference in the lives of those in need and meet our qualifications, we encourage you to apply today! Join us in our mission to create a brighter future for individuals on their total health journey. As an agency that works with a vulnerable demographic of individuals, we require extensive pre-employment background checks that aide in fulfilling our mission to protect our patients, keeping them safe from abuse and harm, by hiring quality and trustworthy staff. ->As a State-Of-the-Art Healthcare Organization and a Federal Contractor Agency - we require all individuals who join Team Bowen to receive a flu shot and TB test to further protect our staff and the patients we serve. There are options for exemption applications, but approval is not always guaranteed. We are committed to fostering an inclusive workplace that champions diversity and ensures fairness for all. Our policy ensures that every employee and applicant is provided with equal employment opportunities, free from discrimination and harassment. We stand firm against bias based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This commitment extends across all facets of employment, encompassing recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Join Our Team as a Daily Living Support Specialist Flexible Hours! Do you love helping people? Do you love working with youth and families? Are you compassionate, reliable and have great communication skills? Are you honest, trustworthy, patient and a good role model? If you answered yes to the above, we would love to hear from you! We are looking for a Daily Living Support Specialist in Eau Claire, WI caring for two brothers and assisting their Mom! Benefits: You will be working for a family that is very appreciative of what you do! You would be helping a family live their best life! Hours/Desired Schedule: • 4 hours a week to start • Flexible scheduling • Midafternoons on Thursday and Friday afternoons Location: • In the members home Pay: $17.60 Tasks • Feeding Tube • Lifting/ transferring • Assisting with exercises • Helping with wheelchairs • Organization help • Dressing help in the future Children Like • Disney movies • Tv & Tablet • Nintendo plushies • Dogman or cat kid books • Legos, needs assistance with those • Minecraft/Roblox • Pokémon cards Preferred Qualifications: • Ability to lift 60/70 pounds • Understanding of rare genetic neurodegenerative conditions Requirements*: • Willing to undergo a caregiver background check prior to hire • Valid driver's license and reliable transportation Please contact if you are interested in learning more! *Must be able to successfully pass a background check before being hired. If hired, Consumer Direct Care Network (CDCN) will not be your legal employer on record. If hired by a Member or their Managing Party, your legal employer on record would be the Member. CDCN's role is to assist the Member or Managing Party in recruiting a Direct Care Worker. The Member or Managing Party has the sole authority to hire or dismiss any potential Direct Care Worker.

Details Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits. Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally. Work Hours per Biweekly Pay Period: 80.00 Shift: M-F with Call Rotation Location: 210 South Florida Avenue Lakeland, FL Pay Rate: Min $68,931.20 Mid $86,174.40 Position Summary Systems Analyst II will support information systems that are appropriate for users' needs and consistent with the overall design of the organization's information systems architecture. This role also engages with end users to resolve incidents timely while providing quality customer service and outstanding communication. Systems Analyst II will assist in obtaining business requirements and making recommendations based on solution knowledge and design. Using the business requirements will implement new solutions following department standard work procedures. Systems Analyst II will be a primary resource for testing and solution improvement implementations and/or serve as a primary resource for resolving complex incident / request / change tickets. Position Responsibilities People At The Heart Of All We Do Fosters an inclusive and engaged environment through teamwork and collaboration. Ensures patients and families have the best possible experiences across the continuum of care. Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created. Safety And Performance Improvement Behaves in a mindful manner focused on self, patient, visitor, and team safety. Demonstrates accountability and commitment to quality work. Participates actively in process improvement and adoption of standard work. Stewardship Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities. Knows and adheres to organizational and department policies and procedures. Standard Work: Systems Analyst II Identifies opportunities for activities related to team development, employee engagement activities, and achievement of department goals and objectives. Demonstrates knowledge of all equipment and systems/technology necessary to complete duties, which includes providing end user support. Serves as a resource for areas of responsibility within the IS department and for direct customers. Gathers business requirements for assigned work as needed. With input from department experts is able to formulate solutions based on the requirements. Participates in the ongoing maintenance of system applications. Serves as a resource assisting in project work and/or change/incident/request ticket work for their assigned areas of responsibility. Proactively facilitates communication with areas of responsibility and within the department. Creates relationships built on trust and results with customers. Follows Information Services methodologies, processes, policies, and procedures. Including but not limited to change management, documentation, and issue resolution. Participates in training and mentoring others. Serves as a project lead analyst, coordinating and implementing small IT solutions within the department and/or as a primary ticket analyst. A project lead analyst includes developing the project plan, tracking project status, communication planning and implementation of deliverables. A primary ticket analyst includes completing complex incident, problem, request and change tickets. It includes communicating with all necessary parties to complete tickets and meeting SLA standards. It is important to note that an analyst will have duties in both projects and ticket implementations, but one may be more emphasized over the other. Participates in creating and utilizing unit based and integrated test scripts and testing plans. Creates build documentation for change tickets and/or projects. Demonstrates an understanding of their assigned areas of the solution(s) they support through application build, testing, and configuration. Demonstrates the ability to make both business process and system recommendations based on business problems and organizational requirements. Competencies & Skills Essential: Business and analytical critical thinking skills Presentation skills Communication skills Nonessential: Demonstrated success in team work and collaboration Qualifications & Experience Essential: Bachelor Degree Essential: Business Administration, Health Administration, Information Systems, Information Technology or related field Other information: Experience Essential: None Experience Preferred: Healthcare Certifications Preferred: ITIL Foundations

The End User Systems Analyst ll independently plans, installs, integrates, and validates systems software and hardware solutions. Serves as a resource to less experienced team members on escalated issues of a routine nature. Acquires and applies broad knowledge of Midland Health, its services, and processes. Resolves issues and navigates obstacles to deliver work product. Delivers technical solutions for desktop hardware and software, profile development and version management, license management, peripheral and Virtual Desktop Integration. Maintains and tests disaster recovery solutions. Participates in the evaluation, development, implementation, integration, and administration of internal and external business solutions. Works closely with staff to assist with related technologies and guides interactions technical services. Provides insight to management on issues. Supports the mission, vision, values, and strategic goals of Midland Health. SHIFT AND SCHEDULE Full Time: 8:00 AM - 5:00 PM ESSENTIAL FUNCTIONS/PERFORMANCE EXPECTATIONS Change and Release Management: Applies sound IT production and change management methods to all areas of Information Systems. Actively communicates changes within the IT infrastructure to all affected parties proactively and in an effective manner. Follows and documents strict testing and deployment methodologies for all systems. Disaster Recovery/Business Continuation: Follows the processes and maintains appropriately available network operations environment with primary focus being on EMR, HIS, Finance, HR, Supply Chain, and email systems. This includes controlled observation and evaluation of new technologies and methodologies. Testing plans and documentation are required. Capacity, Configuration and Architecture Management: required. Capacity, Configuration and Architecture Management: Develops a maturing level of understanding of the Midland Health Desktop and thin client OS, profile version control, application version control, license management, peripherals and VDI. Documents, adheres to, and ensures deployed systems meet all hardware and software standards and configurations. Contributes to system life cycle recommendations and funding requests. Works with the Service Desk staff to provide support on-site 24/7. Availability/Incident Management: Responsible for the timely resolution of problems on Information Systems hardware and software. This includes maintaining the system operations in accordance with all regulatory requirements with primary focus on confidentiality and HIPAA Security Regulations. This also includes solving issues related to Backup, Restore, Disaster Recovery, print, scanning, AD, DNS/WINS, SSO, and patching. Priority Management: Must manage several assignments at one time, balancing resources, priorities, deadlines, and time. The work is highly technical, requiring collaboration across multiple disciplines and groups. The ability to work independently is also required. Daily Operations: Resolve assigned support and service requests in a timely, effective, and courteous manner, using tools and documentation. Perform maintenance activities in pursuit of all general responsibilities specific to position. Participate in assigned meetings, committees, etc. in accordance with assigned responsibilities. Participate in projects at a level in accordance with respective job responsibilities. Contribute to the departmental knowledge base, to improve documentation of existing systems and problem resolutions. Coordinate productively with other hospital employees, including those within and outside the HIS department. Provide routine updates on ongoing tasks and projects to stakeholders. Identify, research, and implement areas of improvement within the areas of expertise. Provide excellent customer service to all stakeholders who rely on service from the HIS department. Maintain excellent industry knowledge respective to the area of expertise. Responsibilities Specific to End User Systems Analyst ll: Complete tasks in a timely and effective manner as assigned. Act as general support for end user system technologies. Participate as a subject matter expert in assigned projects. Cultivate specialist-level knowledge in one or more technology areas, as assigned by management Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Requires a maturing level of analytical ability to find solutions to difficult technical or administrative problems, to determine economic feasibility or options available, and to assess time involved in system changes. Thorough documentation skills business language are also required Must be able to demonstrate experience with Windows operating systems, AD, DHCP, DNS, FTP, TFTP, SMTP, SNMP, printers, scanners, profile and version management, and experience with system design, capacity planning and capacity management. Requires hands-on experience with various manufacturers of desktops, laptops, tablets, and thin clients, VDI, Citrix, and peripherals. Must be able to communicate the impact and solutions of application/system problems in business language. Requires a professional approach in all situations. Ability to work any hours to support 24/7 operations. Must resolve problems entirely by either completing the work or gathering all the resources needed for ultimate resolution and continuity of problem management. Availability to travel onsite as needed. EDUCATION AND EXPERIENCE Bachelor Science in Computer Science, Information Systems, Computer Engineering, or related field or equivalent work experience. 4+ years of relevant business support and/or information technology support experience. Working knowledge of desktop systems administration, Windows OS and System Center, antivirus, and encryption, VDI, Citrix, printers, scanners, and other peripherals. Certificates, Licenses, Registrations - Required and Preferred Current A+, MCSA, manufacturer certification preferred. MCSE Certification preferred. PHYSICAL REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual must be able to: Stand, walk, sit, stoop, reach, lift, see, speak and hear. Lifting is limited to 35 lbs. for clinical staff and to 50 lbs. for non-clinical staff. The individual must use an assisted-lift device or get another individual(s) to assist with the lift that is over these maximum limits.

Description: International College of Health Sciences (ICHS) is seeking a Technical Support Specialist to provide comprehensive technical and administrative support across multiple campus systems and platforms. This position is essential in ensuring smooth daily operations for students, faculty, and staff by managing user accounts, coordinating on-campus technology needs, and serving as a primary resource for troubleshooting and technical training. Located in the vibrant Boynton Beach area of Florida, ICHS is committed to fostering a secure, efficient, and technology-enabled learning environment. Purpose The Technical Support Specialist will serve as a key technical administrator and support lead, managing user access, training staff, coordinating on-campus technology logistics, and supporting the college's digital infrastructure. This role is critical to maintaining the integrity, security, and efficiency of campus systems and supporting the institution's mission of delivering high-quality healthcare education. Responsibilities System Administration and User Support Serve as Zendesk Admin: add users, manage accounts, passwords, and macros, and train staff on platform features. Act as Bookings Admin: create and manage shared booking links for college events, on-campus testing, virtual meetings, and new staff orientation; train new employees on personal bookings settings. Manage Shiftboard platform: create and add bulk profile accounts for students and faculty, manage student thresholds, disable inactive profiles, add new clinical sites, and manage user access. Create bulk templates for new users/students in Typhon. Network and Security Administration Limited Active Directory administration: access server via Remote Desktop, create and manage staff/faculty accounts for on-premises access, enable/disable users, and update user profiles. Office 365 administration: update whitelist domains or users in Exchange, unlock restricted student emails in Defender. Administer Avigilon Alta/Open Path: create, assign, and manage security access cards; schedule events for suite access; manage remote access credentials for emergencies. On-Campus Technology Coordination Local On-Campus Admin: bypass system admin requirements for time sync, external hard drive access, and application installation. On-Campus Testing Coordinator: assign and organize suites for testing and presentations, consult with Deans for residency weeks, prepare laptops and devices, update security settings, set up and break down testing environments, and assist guest speakers. Vendor and Event Support Liaise with third-party vendors regarding equipment needs (access points, switches, server maintenance, new installations). Organize and support campus events with technical setup and troubleshooting. Team Leadership and Training Train and coach support staff on systems and processes. Review support tickets, student meetings, and projects for quality and efficiency. Organize support staff scheduling for campus events and operational needs. Requirements: Qualifications Education / Experience / Knowledge Associate degree in Information Technology, Computer Science, or related field; or equivalent combination of education and experience. 2+ years of experience in technical support, IT administration, or help desk roles. Must have experience working in an educational environment (school, college, or university) Strong interpersonal skills and a customer-oriented mindset Ability to work independently and as part of a team Experience administering platforms such as Zendesk, Office 365, Active Directory, and similar systems. Strong troubleshooting, organizational, and communication skills. Proficiency in Microsoft Office Suite and remote desktop tools. Ability to train and support users with varying technical backgrounds. Desired Bachelor's degree in related field. Experience in higher education or healthcare environments. Familiarity with Shiftboard, Typhon, Avigilon Alta/Open Path, and booking platforms. Vendor management experience. Additional Information At no time may work be performed, or computer systems accessed, from outside of the U.S. Individuals hired must be able to perform essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note that the responsibilities outlined in this job description are not exhaustive and may be supplemented as necessary.International College of Health Sciences provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Ohio Mentor, a part of the Sevita family, provides Residential and Treatment Foster Care services to youth who may be facing out-of-home placements, transitioning back into the family home or independent living alternatives, or involved in the juvenile justice system. Through our personalized programming, we help youth gain stability, comfort and confidence to overcome all challenges and live well. If you are passionate about making a difference in the lives of individuals and families, join our mission-driven team and experience a career well lived. Youth Support Specialist Everybody needs a job but only extraordinary people work here. Our team is fun, creative, and dedicated to making a difference every day in the lives of the people we serve. As a Youth Support Specialist you will engage in activities with youth throughout Delaware County. * Responsible for providing training, assistance and/or supervision to youth in the areas of daily living, personal care, financial management, community and social integration and/or job skills development. * Provides support to youth, to ensure objectives are met in accordance with the Service Plan. * Establishes a therapeutic relationship with client(s) to ensure effective interventions, direct support and service delivery. * Organizes and determines recreational outings to observe behaviors and record observations * Plans and facilitates psychoeducational/ allied therapies/ groups as well * Maintains current progress and service notes and any other appropriate documentation in accordance with Company policy, program and state statutes. * Completes and submits all required documents * Provides supervisor with feedback and data relevant to day-to-day human/social services, Service Plans or administrative policy. * Attends and participates in required meetings including: * Monthly treatment plan meeting(s) * Multi-disciplinary team meetings * Training and other meetings as mandated * Coordinates, organizes and/or assists with household activities * Including light housekeeping and meal preparation * May provide transportation for youth receiving services, planned and/or necessary activities and appointments. * Maintains confidentiality, respect human rights and practice universal precautions in accordance with Company policy. * Performs other related duties and activities as required. Qualifications: * High School Diploma with at least 3 years' of verifiable experience working with At-Risk Youth; or * Bachelor's Degree in Human Services, Social Services, Criminal Justice or Psychology with 1 year experience * Experience providing service to teens ages 10-18 with emotional, medical, and behavioral challenges required * Must have valid driver's license for at least 1 year Why Join Us? * $19.00 per hour. * Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers. * Enjoy job security with nationwide career development and advancement opportunities. We have meaningful work for you - come join our team - Apply Today! child care, youth counselor, youth support Join Our Team If you are passionate about making a difference in the lives of individuals and families, we encourage you to join Ohio Mentor's mission of helping everyone live a full and happy life. Apply today and start your journey toward a rewarding career well-lived. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.