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Specialist jobs at The Phoenix Group - 312 jobs

  • Customer Service Specialist - Work From Home

    American Income Life Ao 4.2company rating

    Oakland, CA jobs

    About the job Customer Service Specialist - Work From Home About Us We are the worlds only 100% union-label supplemental benefits provider, proudly serving over 40,000 unions and associations worldwide. For more than 60 years, weve specialized in delivering supplemental and permanent benefit solutions to hardworking families who depend on us for financial protection and peace of mind. Position Overview Were seeking motivated, service-oriented individuals to join our remote team. Youll work directly with union members who have requested benefits informationhelping them understand their options and guiding them through the enrollment process. Key Responsibilities Manage inbound and outbound calls with prospective clients Schedule and conduct virtual benefits presentations Educate members on available programs and coverage options Accurately complete applications and related documentation Maintain high service standards and organized client records Participate in ongoing leadership training and development Qualifications Excellent communication and interpersonal skills Positive, energetic, and professional attitude Customer service or sales experience (preferred, not required) Basic computer skills and comfort in a digital work environment Team player with the ability to collaborate at all levels Legally authorized to work in the U.S. or Canada What We Offer Full benefits package after initial period 100% remote work no commuting required Flexible scheduling to fit your lifestyle Weekly pay plus performance-based monthly bonuses Annual incentive trips to destinations like Cancun, the Bahamas, and Las Vegas for top performers Clear career growth paths with fast-track promotion opportunities If you're passionate about helping others, eager to grow in a supportive environment, and ready for a career that offers flexibility, growth, and high earning potential apply today and take the first step toward a meaningful future.
    $34k-43k yearly est. 6d ago
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  • Pharmacy Services Specialist (Clinical Programs - Stars)

    Caloptima 4.6company rating

    Orange, CA jobs

    Pharmacy Services Specialist (Clinical Programs ‐ Stars) CalOptima Join Us in this Amazing Opportunity The Team You'll Join We are a mission driven community‐based organization that serves member health with excellence and dignity, respecting the value and needs of each person. If you are ready to advance your career while making a difference, we encourage you to review and apply today and help us build healthier communities for all. More About the Opportunity We are hoping you will join us as a Pharmacy Services Specialist (Clinical Programs ‐ Stars) and help shape the future of healthcare where you'll be an integral part of our Pharmacy Management team, helping to strive for excellence while we serve our member health with dignity, respecting the value and needs of each of our members through collaboration with our providers, community partners and local stakeholders. This position has been approved to be Full Telework. If telework is approved, you are required to work within the State of California only and if Partial Telework, also come in to the Main Office in Orange, CA, at least two (2) days per week minimum. You will utilize specialized pharmacy knowledge and expertise to assist participating pharmacies, members, providers, CalOptima Health departments, health networks and other entities in assuring the efficient, timely and effective provision of pharmaceutical products and services to CalOptima Health members. You will interact with other department staff throughout the organization, as well as external contacts daily. You will be responsible for ongoing public contacts including, but are not limited to, members, individual pharmacies, member advocates, family members, health networks, Public Guardian's Office, Regional Center and other agencies. Together, we are building a stronger, more equitable health system. Your Contributions To the Team: 85% ‐ Program Support Participates in a mission‐driven culture of high‐quality performance, with a member focus on customer service, consistency, dignity and accountability. Conducts outbound calls to members, pharmacies, and providers in an effort to improve Star measure performance for medication adherence and other Star programs as needed. Using a pharmacy computer program, retrieves drug‐specific technical data and information necessary for the completion of departmental and interdepartmental pharmacy‐related functions and operations. Assists with resolution of provider and member pharmacy issues requiring specialized technical and professional knowledge and expertise, including pharmacy authorizations. Supports the department with claims disputes between providing pharmacies, the pharmacy claims administrator, CalOptima Health Claims Department and other entities as necessary. Interprets and articulates Pharmacy Management program policies and procedures to pharmacy providers, other providers, other CalOptima Health staff, external agencies and others as required. Assists in the processing of pharmaceutical prior authorization and appeals requests as per the CalOptima Health Prior Authorization Guidelines as needed. Establishes and maintains key contacts both internally and externally to assure appropriate coordination and provision of pharmacy services to CalOptima Health Members. Accepts referrals from Member Services and work in conjunction with employees from this department to resolve all pharmacy‐related member complaints, including those related to the pharmacy authorization process. Assists pharmacies and health plans in resolving member‐specific pharmacy services access issues, removing barriers to access to pharmaceutical services. Identifies pharmacy‐related resources and recommend new procedures, processes or activities that help assure the efficient provision of pharmacy services to members. 10% ‐ Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short‐ and long‐term goals/priorities for the department. Maintains documentation of the Stars adherence program and other Stars program outreach according to the internal guidelines. 5% ‐ Completes other projects and duties as assigned. Do You Have What the Role Requires? High School diploma or equivalent PLUS 1 year of experience as a pharmacy technician required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. You'll Stand Out More If You Possess the Following: Associate degree in a health‐related field. Pharmacy Technician Certification Board (PTCB). Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Russian, Spanish, Vietnamese). What the Regulatory Agencies Need You to Possess? A current, valid, unrestricted California Pharmacy Technician license required. Your Knowledge & Abilities to Bring to this Role: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem‐solve and possess project management skills. Work in a fast‐paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi‐program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Your Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face‐to‐face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Ways We Are Here For You You'll enjoy competitive compensation for this role. Our current hiring range is: Pay Grade: 301 ‐ $47,840 ‐ $64,584 ($23.00 ‐ $31.0500).
    $47.8k-64.6k yearly 16h ago
  • Client Relationship Specialist

    Brightway 4.4company rating

    Charlotte, NC jobs

    About Brightway Established in 2008 Brightway has grown to become one of the largest privately owned propertycasualty insurance distribution companies in the US with more than 350 agencies in 38 states and more than 14 billion in annual premiums Brightway is a purpose and core value driven organization We provide a blueprint for a future proofed life Through our successful model agency owners focus on protecting their clients most important assets through consultation curated choice and confidence While Brightway focuses on our agency owners through back office marketing support and constant learning and development Additionally Brightway builds integrates and launches best in class and proprietary technology to help our agency owners better connect with clients to deepen relationships and drive success Scope The Engagement Center ensures that Brightway clients receive exceptional service This position provides a broad range of insurance related customer service and business development support by cultivating maintaining and enhancing an organizations relationships with its clients & Agency Owners This role contributes to Brightways retention and community building efforts with carriers ensuring seamless service delivery This individual will play a pivotal role in ensuring that clients feel valued and understood which is crucial to fostering long term loyalty and satisfaction Job Responsibilities Client Interaction & Support Manage inbound requests via phone email and other communication channels ensuring timely and effective resolutions Provide exceptional service by addressing inquiries processing requests and resolving concerns with professionalism and efficiency Documents interactions accurately in CRM and other systems Sales & Retention Proactively engage and maintain relationships with clients through outbound calls to offer additional products policy reviews and solutions tailored to their needs Implement upsell and cross sell opportunities to drive business growth while ensuring client satisfaction Drive policy renewals and retention efforts by educating clients on coverage options and benefits Process Improvement & Collaboration Leverage emerging technology to streamline workflows improve efficiency and enhance the client experience Actively participate in training and continuous learning initiatives to stay updated on industry trends and company policies Collaborate with internal teams and external agents to improve service quality and operational effectiveness Skills Licenses Certifications Must obtain a personal lines insurance license within 60 days of employment Strong customer service mindset with a passion for delivering exceptional experiences Ability to learn and effectively use Brightway systems CRM tools and insurance platforms High level of accuracy attention to detail and ability to multitask in a fast paced environment Excellent verbal and written communication skills; ability to simplify complex insurance terms for customers Analytical problem solving skills with the ability to assess customer needs and present logical solutions Demonstrated ability to work both independently and as part of a team contributing to shared goals Tech savvy with a willingness to adopt and leverage new tools and processes Education and Experience This position requires a bachelors degree and 2 4 years experience in a customer service or sales environment Education or experience focused on insurance risk management or entrepreneurship is preferred but not required This position is onsite in Charlotte North Carolina Equal Employment Opportunity Brightway Insurance is committed to creating a diverse and inclusive workplace that values and respects the contributions of all individuals We are an equal opportunity employer and do not discriminate based on race color national origin sex age disability religion sexual orientation gender identity or any other characteristic protected by applicable law We believe that a diverse workforce is essential to our success and fosters innovation creativity and collaboration We are dedicated to ensuring that our hiring promotion and training practices reflect this commitment We encourage applications from individuals of all backgrounds and experiences and look forward to building a diverse team that reflects the communities we serve
    $36k-58k yearly est. 6d ago
  • Client Relationship Specialist

    Brightway Insurance 4.4company rating

    Charlotte, NC jobs

    About Brightway Established in 2008, Brightway has grown to become one of the largest privately-owned property/casualty insurance distribution companies in the U.S. with more than 350 agencies in 38 states and more than $1.4 billion in annual premiums. Brightway is a purpose and core value-driven organization. We provide a blueprint for a future-proofed life. Through our successful model, agency owners focus on protecting their clients' most important assets through consultation, curated choice, and confidence. While Brightway focuses on our agency owners through back office, marketing support, and constant learning and development. Additionally, Brightway builds, integrates, and launches best-in-class and proprietary technology to help our agency owners better connect with clients to deepen relationships and drive success. Scope The Engagement Center ensures that Brightway clients receive exceptional service. This position provides a broad range of insurance-related customer service and business development support, by cultivating, maintaining, and enhancing an organization's relationships with its clients & Agency Owners. This role contributes to Brightway's retention, and community-building efforts with carriers, ensuring seamless service delivery. This individual will play a pivotal role in ensuring that clients feel valued and understood, which is crucial to fostering long-term loyalty and satisfaction. Job Responsibilities Client Interaction & Support: Manage inbound requests via phone, email, and other communication channels, ensuring timely and effective resolutions. Provide exceptional service by addressing inquiries, processing requests, and resolving concerns with professionalism and efficiency. Documents interactions accurately in CRM and other systems. Sales & Retention: Proactively engage and maintain relationships with clients through outbound calls to offer additional products, policy reviews, and solutions tailored to their needs. Implement upsell and cross-sell opportunities to drive business growth while ensuring client satisfaction. Drive policy renewals and retention efforts by educating clients on coverage options and benefits. Process Improvement & Collaboration: Leverage emerging technology to streamline workflows, improve efficiency, and enhance the client experience. Actively participate in training and continuous learning initiatives to stay updated on industry trends and company policies. Collaborate with internal teams and external agents to improve service quality and operational effectiveness. Skills, Licenses, Certifications Must obtain a personal lines insurance license within 60 days of employment Strong customer service mindset with a passion for delivering exceptional experiences. Ability to learn and effectively use Brightway systems, CRM tools, and insurance platforms High level of accuracy, attention to detail, and ability to multitask in a fast-paced environment. Excellent verbal and written communication skills; ability to simplify complex insurance terms for customers Analytical problem-solving skills with the ability to assess customer needs and present logical solutions. Demonstrated ability to work both independently and as part of a team, contributing to shared goals. Tech-savvy with a willingness to adopt and leverage new tools and processes. Education and Experience This position requires a bachelor's degree and 2-4 years' experience in a customer service or sales environment. Education or experience focused on insurance, risk management or entrepreneurship is preferred, but not required. This position is onsite in Charlotte, North Carolina. Equal Employment Opportunity: Brightway Insurance is committed to creating a diverse and inclusive workplace that values and respects the contributions of all individuals. We are an equal opportunity employer and do not discriminate based on race, color, national origin, sex, age, disability, religion, sexual orientation, gender identity, or any other characteristic protected by applicable law. We believe that a diverse workforce is essential to our success and fosters innovation, creativity, and collaboration. We are dedicated to ensuring that our hiring, promotion, and training practices reflect this commitment. We encourage applications from individuals of all backgrounds and experiences and look forward to building a diverse team that reflects the communities we serve.
    $36k-58k yearly est. 6d ago
  • Insurance Analytics Specialist (Actuary)- Tec...

    Lockton Companies 4.5company rating

    San Francisco, CA jobs

    Insurance Analytics Specialist (Actuary)- Technology Ris... San Francisco, California, United States of America Insurance Analytics Specialist (Actuary)- Technology Ris... San Francisco, California, United States of America At Lockton, we're passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We're active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here. About the Position Lockton is a global professional services firm with 6,500 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives. To see the latest insights from Lockton's experts, check Lockton Market Update . A few of the reasons Associates love working at Lockton include: Opportunities for growth and advancement, including paid training and professional development 12-week paid parental leave A huge emphasis on community involvement Frequent athletic and wellness events Incredibly generous rewards; US Associates receive a Rolex for their 10 year anniversary! We seek an experienced Insurance Analytics Specialist/Actuary to join our team. In this role, you will be part of an engaging and dynamic brokering team building insurance products that uses creative analytics solutions to advocate for our clients. You will also serve as the daily liaison between our account team and our internal analytics partners, ensuring data completeness and quality, as well as managing workflow and work quality. The ideal candidate will have a strong foundation in insurance analytics, a solid understanding of fundamental insurance concepts, and the ability to transform complex data into actionable insights. Key Responsibilities Advanced Analytics for Bespoke Analysis • Perform sophisticated analytical research on specialized insurance topics, including innovative initiatives in autonomy and actuarial research • Design and implement analytical models to evaluate risk factors, pricing implications, and coverage considerations for specialized insurance scenarios • Translate complex insurance data into meaningful insights that drive strategic decision-making • Develop data visualization tools to communicate analytical findings to stakeholders at various levels effectively • Research industry trends and emerging risks to provide proactive recommendations on underwriting approaches • Support internal analytics initiatives by applying statistical techniques to uncover patterns and relationships within insurance data Data Review and Workload Management with our internal Analytics partners • Serve as the primary liaison between our team and internal analytics partners, anticipating their data requirements and questions • Conduct comprehensive data validation checks to ensure completeness and accuracy • Identify and resolve data discrepancies or missing elements independently • Develop and implement standardized data preparation procedures to ensure efficient workload management, streamline the review process, and minimize delays Qualifications Required Qualifications • Bachelor's degree in Analytics, Statistics, Actuarial Science, Finance, Economics, Insurance, or related field • At least 4-6 years of experience in insurance analytics, data analysis, or a related role within the insurance industry • Demonstrated understanding of fundamental insurance concepts, including supply/demand dynamics, loss components, and their interrelationships • Proficiency in data analysis tools such as Excel, SQL, and Python • Experience with data quality assurance processes and validation methodologies • Strong analytical skills with the ability to interpret complex datasets and identify meaningful patterns Preferred Qualifications • Insurance industry certifications such as ACAS, CPCU, or ARM • Experience working with claims data, policy information, and underwriting systems • Background in predictive modeling or machine learning applications in insurance • Knowledge of the forefront of technology innovations and related insurance implications • Experience with data visualization tools like Tableau or Power BI Skills and Competencies • Exceptional attention to detail and commitment to data accuracy and integrity • Strong critical thinking and problem-solving abilities to address complex analytical challenges • Collaborate effectively across internal teams and external partners by understanding diverse stakeholder priorities and delivering solutions that align technical requirements with organizational objectives • Excellent communication skills to adapt communication approaches and translate technical findings into business insights • Self-motivation and the ability to work independently while managing multiple priorities • Collaborative mindset with the ability to work effectively with cross-functional teams • Advanced knowledge of insurance industry terminology, products, and regulatory considerations Working Conditions This full-time position primarily operates in an office environment. The role may require occasional travel to meet with partners or attend industry events. Some flexibility in work scheduling may be necessary to meet project deadlines. Equal Opportunity Statement Lockton Companies is proud to provide everyone anequal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity. At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learnsfrom, celebrates and thrives because of ourbreadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success. About Lockton Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 12,500+ Associates doing business in over 140 countries are empowered to do what's right every day. At Lockton, we believe in the power of all people. You belong at Lockton. How We Will Support You At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it. We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing. Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees. Manage Consent Preferences Always Active #J-18808-Ljbffr
    $39k-47k yearly est. 4d ago
  • Client Specialist, Employee Benefits

    Hub International 4.8company rating

    Dublin, OH jobs

    Are you a creative and detail-oriented individual who strives for excellence? Will you thrive in a dynamic environment that requires organization, strong communication skills and the ability to manage multiple projects simultaneously? If the answer is yes, we have the perfect opportunity for you. Our Client Specialist position a great starting point within our benefits consulting team, where you will be responsible for client relationship management, with opportunities for career growth, development and mentorship. No previous insurance experience is required, and we will provide on the job training and career coaching for all new associates. HUB offers a competitive compensation package, a comprehensive benefits package and the opportunity to get involved in many of our Corporate & Social Responsibility initiatives. ABOUT HUB INTERNATIONAL: HUB International is a leading full-service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 18,000 employees in offices located throughout North America, HUB's vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow. WHAT WE OFFER YOU: At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer: * Competitive salaries and benefits offerings * Medical/dental/vision insurance and voluntary insurance options * Health Savings Account funding * 401k matching program * Company paid Life and Short-Term Disability Plans * Supplemental Life and Long-Term Disability Options * Comprehensive Wellness Program * Paid Parental Leave * Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off * Great work/life balance, because that's important for all of us! * Focus on creating a meaningful environment through employee engagement events * The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry! * Growth potential - HUB is constantly growing and so can your career! * A rewarding career that helps local businesses in the community * Strong community support and involvement through HUB Gives ESSENTIAL DUTIES AND RESPONSIBILITIES: * Provide extraordinary customer service for HUB clients: provide day-to-day client support for your assigned block of clients, including troubleshooting issues and problem solving; Ensure client information for your block of clients is always accurate and up to date. * Develop and deliver employee education and communication materials including live and virtual presentations; Facilitate presentations for Open Enrollment and New Hire Orientations as needed. (Regional travel may be required.) * Act as liaison between client and vendor partners to resolve problems and troubleshoot client issues with invoices, claims and delivery of service. * Collaborate with HUB Benefit Consultants to understand and address specific questions and insurance plan renewals for HUB clients. * Work with our Data Analytics team to understand data trends and address specific questions and needs of our clients. * Understand compliance requirements related to benefits, and how these requirements affect HUB clients. * Assist in the preparation of sales-related materials including bids and proposals. * Coordinate annual processes across functions that relate to wellness planning, annual health care planning, and plan renewals for clients. * Learn the Employee Benefits business from the inside out, by collaborating with colleagues and internal mentors, taking part in education meetings & carrier updates, and attending client outreach/appreciation events. The essential duties contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences, equalize peak work periods or otherwise to balance the workload. REQUIREMENTS: * 4-year degree from an accredited University. * Minimum of 2 years of experience in a professional environment * Strong time management and organizational skills. * Work well in a team environment and independently. * Ability to act resourcefully and in an innovative way to solve problems and complete tasks. * Professional presence and the ability to communicate with people at all levels. * Strong interpersonal, excellent communication skills in both verbal and written. * High energy, positive and winning attitude, determination to succeed. * Strong IT skills with deep knowledge of Microsoft Office products, especially Word, Excel and PowerPoint, and internet-based applications. Department Account Management & Service Required Experience: Less than 1 year of relevant experience Required Travel: Up to 25% Required Education: Bachelor's degree (4-year degree) HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team **********************************. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
    $38k-52k yearly est. Auto-Apply 60d+ ago
  • Warranty Resolution Specialist

    Electrolux 4.3company rating

    Charlotte, NC jobs

    Join us to create change and have an impact in homes around the world. At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together. Where you'll be: This position will be based in the Charlotte, NC HQ; hybrid work policy model. All About the Role: We are looking for a Warranty Resolution Specialist to join our team. In this role, you will serve as the primary contact for sales and service teams to resolve warranty-related issues. You'll balance customer satisfaction with company policies by providing timely, accurate resolutions, documenting outcomes, and identifying trends for long-term improvement. This role is ideal for someone with experience in customer service or claims who thrives on problem-solving and cross-functional collaboration. Key Responsibilities: Act as the main point of contact for sales and service teams to resolve warranty concerns Collaborate with internal teams to investigate and resolve warranty claims promptly Provide claim resolutions that align with company policies while maintaining customer satisfaction Identify recurring warranty trends and recommend process improvements Maintain accurate documentation of warranty cases and resolutions Escalate and communicate high-priority issues to leadership for timely action Manage multiple priorities effectively in a fast-paced environment Minimum Qualifications High school diploma or GED 2+ years of experience in customer service, warranty, or claims resolution. Proficiency with Microsoft Office; experience with ticketing or case management software preferred. Familiarity with warranty resolution processes and policies. Benefits highlights: Discounts on our award-winning Electrolux products and services Family-friendly benefits Insurance policy plan Extensive learning opportunities and flexible career path Please be advised that we are unable to offer visa sponsorship for this position at this time. Find more on: Electrolux Group North America: ************************************************************** Electrolux Group Careers: ******************************************** Electrolux Home Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request through ******************************. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. #LI-OG1
    $44k-76k yearly est. Auto-Apply 54d ago
  • Commercial Lines Claims Specialist - Commercial General Liability (Southern venues)

    Utica National Insurance Group 4.8company rating

    Charlotte, NC jobs

    The Company At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $1.7B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, our Home Office is based in Central New York, with Regional Office locations including Buffalo, Boston, Charlotte, NYC, Atlanta, Dallas, Columbus, Richmond, and Chicago. What you will do You'll be responsible for investigating, evaluating, negotiating, and resolving primarily Southern commercial general liability claims with moderate complexity. With skills in detail orientation and analysis, you will interpret coverage and prepare coverage letters as well as handle risk transfer. Consultation with supervisors on more complex coverage will occur as needed and this role will provide exposure to litigated claims. This position requires strong claims handling acumen with an understanding of state laws and requirements. Key responsibilities * Investigate, evaluate, negotiate and resolve commercial general liability claims in a fair and timely manner. * Thoroughly evaluate and analyze coverage and draft comprehensive coverage position letters. * Manage the defense of more complex regional commercial general liability claims in multiple jurisdictions in accordance with leading practices. * Manage non-litigated and some litigated claims. * Operate on an independent basis with little supervision and settle claims within assigned authority. * Effectively manage expenses. * Attend mediations, trials and hearings as needed to include interaction with insureds, agents, and legal representatives. * Review court decisions, laws and coverage interpretations and have a broad knowledge and understanding of the law and claim practices. * Able to work independently and serve as a mentor to lesser experienced team members. What you need * Four year degree or equivalent experience. * 5+ years of claim handling experience with commercial general liability experience preferred. * Experience in handling litigated files preferred. * Knowledge of Southern venues strongly preferred (licensing in TX, GA, NC, SC preferred). Licensing Required to obtain your license(s) as an adjuster in the state(s) in which you are assigned to adjust claims. Licensing must be obtained within the timeframe set forth by the Company and must be maintained as needed throughout your employment. Salary range: $75,000-$109,500 The final salary to be paid and position within the internal salary range is reflective of the employee's work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications. Benefits We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following: * Medical and Prescription Drug Benefit * Dental Benefit * Vision Benefit * Life Insurance and Disability Benefits * 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results) * Health Savings Account (HSA) * Flexible Spending Accounts * Tuition Assistance, Training, and Professional Designations * Company-Paid Family Leave * Adoption/Surrogacy Assistance Benefit * Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance * Student Loan Refinancing Services * Care.com Membership with Back-up Care, Senior Solutions * Business Travel Accident Insurance * Matching Gifts program * Paid Volunteer Day * Employee Referral Award Program * Wellness programs Additional information This position is a full time salaried, exempt (non overtime eligible) position. Utica National is an Equal Opportunity Employer. Apply now and find out what it's like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy. #LI-HL1
    $75k-109.5k yearly 19d ago
  • Commercial Lines Claims Specialist - Commercial General Liability (primarily New York venues)

    Utica National Insurance Group 4.8company rating

    Charlotte, NC jobs

    The Company At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $1.7B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, our Home Office is based in Central New York, with Regional Office locations including Buffalo, Boston, Charlotte, NYC, Atlanta, Dallas, Columbus, Richmond, and Chicago. What you will do You'll be responsible for investigating, evaluating, negotiating, and resolving primarily New York commercial general liability claims with moderate complexity. With skills in detail orientation and analysis, you will interpret coverage and prepare coverage letters as well as handle risk transfer. Consultation with supervisors on more complex coverage will occur as needed and this role will provide exposure to litigated claims. This position requires strong claims handling acumen with an understanding of state laws and requirements. Key responsibilities * Investigate, evaluate, negotiate and resolve commercial general liability claims in a fair and timely manner. * Thoroughly evaluate and analyze coverage and draft comprehensive coverage position letters. * Manage the defense of more complex regional commercial general liability claims in multiple jurisdictions in accordance with leading practices. * Manage non-litigated and some litigated claims. * Operate on an independent basis with little supervision and settle claims within assigned authority. * Effectively manage expenses. * Attend mediations, trials and hearings as needed to include interaction with insureds, agents, and legal representatives. * Review court decisions, laws and coverage interpretations and have a broad knowledge and understanding of the law and claim practices. * Able to work independently and serve as a mentor to lesser experienced team members. What you need * Four year degree or equivalent experience. * 5+ years of claim handling experience with commercial general liability experience preferred. * Experience in handling litigated files preferred. * Knowledge of NY venues strongly preferred. Licensing Required to obtain your license(s) as an adjuster in the state(s) in which you are assigned to adjust claims. Licensing must be obtained within the timeframe set forth by the Company and must be maintained as needed throughout your employment. Salary range: $75,000-$109,500 The final salary to be paid and position within the internal salary range is reflective of the employee's work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications. Benefits We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following: * Medical and Prescription Drug Benefit * Dental Benefit * Vision Benefit * Life Insurance and Disability Benefits * 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results) * Health Savings Account (HSA) * Flexible Spending Accounts * Tuition Assistance, Training, and Professional Designations * Company-Paid Family Leave * Adoption/Surrogacy Assistance Benefit * Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance * Student Loan Refinancing Services * Care.com Membership with Back-up Care, Senior Solutions * Business Travel Accident Insurance * Matching Gifts program * Paid Volunteer Day * Employee Referral Award Program * Wellness programs Additional information This position is a full time salaried, exempt (non overtime eligible) position. Utica National is an Equal Opportunity Employer. Apply now and find out what it's like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy. #LI-HL1
    $75k-109.5k yearly 46d ago
  • Commercial Lines Claims Specialist - Commercial General Liability (Southern venues)

    Utica National Insurance Group 4.8company rating

    New Hartford, NY jobs

    The Company At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $1.7B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, our Home Office is based in Central New York, with Regional Office locations including Buffalo, Boston, Charlotte, NYC, Atlanta, Dallas, Columbus, Richmond, and Chicago. What you will do You'll be responsible for investigating, evaluating, negotiating, and resolving primarily Southern commercial general liability claims with moderate complexity. With skills in detail orientation and analysis, you will interpret coverage and prepare coverage letters as well as handle risk transfer. Consultation with supervisors on more complex coverage will occur as needed and this role will provide exposure to litigated claims. This position requires strong claims handling acumen with an understanding of state laws and requirements. Key responsibilities * Investigate, evaluate, negotiate and resolve commercial general liability claims in a fair and timely manner. * Thoroughly evaluate and analyze coverage and draft comprehensive coverage position letters. * Manage the defense of more complex regional commercial general liability claims in multiple jurisdictions in accordance with leading practices. * Manage non-litigated and some litigated claims. * Operate on an independent basis with little supervision and settle claims within assigned authority. * Effectively manage expenses. * Attend mediations, trials and hearings as needed to include interaction with insureds, agents, and legal representatives. * Review court decisions, laws and coverage interpretations and have a broad knowledge and understanding of the law and claim practices. * Able to work independently and serve as a mentor to lesser experienced team members. What you need * Four year degree or equivalent experience. * 5+ years of claim handling experience with commercial general liability experience preferred. * Experience in handling litigated files preferred. * Knowledge of Southern venues strongly preferred (licensing in TX, GA, NC, SC preferred). Licensing Required to obtain your license(s) as an adjuster in the state(s) in which you are assigned to adjust claims. Licensing must be obtained within the timeframe set forth by the Company and must be maintained as needed throughout your employment. Salary range: $75,000-$109,500 The final salary to be paid and position within the internal salary range is reflective of the employee's work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications. Benefits We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following: * Medical and Prescription Drug Benefit * Dental Benefit * Vision Benefit * Life Insurance and Disability Benefits * 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results) * Health Savings Account (HSA) * Flexible Spending Accounts * Tuition Assistance, Training, and Professional Designations * Company-Paid Family Leave * Adoption/Surrogacy Assistance Benefit * Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance * Student Loan Refinancing Services * Care.com Membership with Back-up Care, Senior Solutions * Business Travel Accident Insurance * Matching Gifts program * Paid Volunteer Day * Employee Referral Award Program * Wellness programs Additional information This position is a full time salaried, exempt (non overtime eligible) position. Utica National is an Equal Opportunity Employer. Apply now and find out what it's like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy. #LI-HL1
    $75k-109.5k yearly 19d ago
  • Commercial Lines Claims Specialist - Commercial General Liability (primarily New York venues)

    Utica National Insurance Group 4.8company rating

    New Hartford, NY jobs

    The Company At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $1.7B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, our Home Office is based in Central New York, with Regional Office locations including Buffalo, Boston, Charlotte, NYC, Atlanta, Dallas, Columbus, Richmond, and Chicago. What you will do You'll be responsible for investigating, evaluating, negotiating, and resolving primarily New York commercial general liability claims with moderate complexity. With skills in detail orientation and analysis, you will interpret coverage and prepare coverage letters as well as handle risk transfer. Consultation with supervisors on more complex coverage will occur as needed and this role will provide exposure to litigated claims. This position requires strong claims handling acumen with an understanding of state laws and requirements. Key responsibilities * Investigate, evaluate, negotiate and resolve commercial general liability claims in a fair and timely manner. * Thoroughly evaluate and analyze coverage and draft comprehensive coverage position letters. * Manage the defense of more complex regional commercial general liability claims in multiple jurisdictions in accordance with leading practices. * Manage non-litigated and some litigated claims. * Operate on an independent basis with little supervision and settle claims within assigned authority. * Effectively manage expenses. * Attend mediations, trials and hearings as needed to include interaction with insureds, agents, and legal representatives. * Review court decisions, laws and coverage interpretations and have a broad knowledge and understanding of the law and claim practices. * Able to work independently and serve as a mentor to lesser experienced team members. What you need * Four year degree or equivalent experience. * 5+ years of claim handling experience with commercial general liability experience preferred. * Experience in handling litigated files preferred. * Knowledge of NY venues strongly preferred. Licensing Required to obtain your license(s) as an adjuster in the state(s) in which you are assigned to adjust claims. Licensing must be obtained within the timeframe set forth by the Company and must be maintained as needed throughout your employment. Salary range: $75,000-$109,500 The final salary to be paid and position within the internal salary range is reflective of the employee's work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications. Benefits We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following: * Medical and Prescription Drug Benefit * Dental Benefit * Vision Benefit * Life Insurance and Disability Benefits * 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results) * Health Savings Account (HSA) * Flexible Spending Accounts * Tuition Assistance, Training, and Professional Designations * Company-Paid Family Leave * Adoption/Surrogacy Assistance Benefit * Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance * Student Loan Refinancing Services * Care.com Membership with Back-up Care, Senior Solutions * Business Travel Accident Insurance * Matching Gifts program * Paid Volunteer Day * Employee Referral Award Program * Wellness programs Additional information This position is a full time salaried, exempt (non overtime eligible) position. Utica National is an Equal Opportunity Employer. Apply now and find out what it's like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy. #LI-HL1
    $75k-109.5k yearly 46d ago
  • Commercial Lines Claims Specialist - Commercial General Liability (Southern venues)

    Utica National Insurance Group 4.8company rating

    New York jobs

    The Company At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $1.7B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, our Home Office is based in Central New York, with Regional Office locations including Buffalo, Boston, Charlotte, NYC, Atlanta, Dallas, Columbus, Richmond, and Chicago. What you will do You'll be responsible for investigating, evaluating, negotiating, and resolving primarily Southern commercial general liability claims with moderate complexity. With skills in detail orientation and analysis, you will interpret coverage and prepare coverage letters as well as handle risk transfer. Consultation with supervisors on more complex coverage will occur as needed and this role will provide exposure to litigated claims. This position requires strong claims handling acumen with an understanding of state laws and requirements. Key responsibilities * Investigate, evaluate, negotiate and resolve commercial general liability claims in a fair and timely manner. * Thoroughly evaluate and analyze coverage and draft comprehensive coverage position letters. * Manage the defense of more complex regional commercial general liability claims in multiple jurisdictions in accordance with leading practices. * Manage non-litigated and some litigated claims. * Operate on an independent basis with little supervision and settle claims within assigned authority. * Effectively manage expenses. * Attend mediations, trials and hearings as needed to include interaction with insureds, agents, and legal representatives. * Review court decisions, laws and coverage interpretations and have a broad knowledge and understanding of the law and claim practices. * Able to work independently and serve as a mentor to lesser experienced team members. What you need * Four year degree or equivalent experience. * 5+ years of claim handling experience with commercial general liability experience preferred. * Experience in handling litigated files preferred. * Knowledge of Southern venues strongly preferred (licensing in TX, GA, NC, SC preferred). Licensing Required to obtain your license(s) as an adjuster in the state(s) in which you are assigned to adjust claims. Licensing must be obtained within the timeframe set forth by the Company and must be maintained as needed throughout your employment. Salary range: $75,000-$109,500 The final salary to be paid and position within the internal salary range is reflective of the employee's work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications. Benefits We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following: * Medical and Prescription Drug Benefit * Dental Benefit * Vision Benefit * Life Insurance and Disability Benefits * 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results) * Health Savings Account (HSA) * Flexible Spending Accounts * Tuition Assistance, Training, and Professional Designations * Company-Paid Family Leave * Adoption/Surrogacy Assistance Benefit * Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance * Student Loan Refinancing Services * Care.com Membership with Back-up Care, Senior Solutions * Business Travel Accident Insurance * Matching Gifts program * Paid Volunteer Day * Employee Referral Award Program * Wellness programs Additional information This position is a full time salaried, exempt (non overtime eligible) position. Utica National is an Equal Opportunity Employer. Apply now and find out what it's like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy. #LI-HL1
    $75k-109.5k yearly 19d ago
  • Commercial Lines Claims Specialist - Commercial General Liability (primarily New York venues)

    Utica National Insurance Group 4.8company rating

    New York jobs

    The Company At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $1.7B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, our Home Office is based in Central New York, with Regional Office locations including Buffalo, Boston, Charlotte, NYC, Atlanta, Dallas, Columbus, Richmond, and Chicago. What you will do You'll be responsible for investigating, evaluating, negotiating, and resolving primarily New York commercial general liability claims with moderate complexity. With skills in detail orientation and analysis, you will interpret coverage and prepare coverage letters as well as handle risk transfer. Consultation with supervisors on more complex coverage will occur as needed and this role will provide exposure to litigated claims. This position requires strong claims handling acumen with an understanding of state laws and requirements. Key responsibilities * Investigate, evaluate, negotiate and resolve commercial general liability claims in a fair and timely manner. * Thoroughly evaluate and analyze coverage and draft comprehensive coverage position letters. * Manage the defense of more complex regional commercial general liability claims in multiple jurisdictions in accordance with leading practices. * Manage non-litigated and some litigated claims. * Operate on an independent basis with little supervision and settle claims within assigned authority. * Effectively manage expenses. * Attend mediations, trials and hearings as needed to include interaction with insureds, agents, and legal representatives. * Review court decisions, laws and coverage interpretations and have a broad knowledge and understanding of the law and claim practices. * Able to work independently and serve as a mentor to lesser experienced team members. What you need * Four year degree or equivalent experience. * 5+ years of claim handling experience with commercial general liability experience preferred. * Experience in handling litigated files preferred. * Knowledge of NY venues strongly preferred. Licensing Required to obtain your license(s) as an adjuster in the state(s) in which you are assigned to adjust claims. Licensing must be obtained within the timeframe set forth by the Company and must be maintained as needed throughout your employment. Salary range: $75,000-$109,500 The final salary to be paid and position within the internal salary range is reflective of the employee's work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications. Benefits We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following: * Medical and Prescription Drug Benefit * Dental Benefit * Vision Benefit * Life Insurance and Disability Benefits * 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results) * Health Savings Account (HSA) * Flexible Spending Accounts * Tuition Assistance, Training, and Professional Designations * Company-Paid Family Leave * Adoption/Surrogacy Assistance Benefit * Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance * Student Loan Refinancing Services * Care.com Membership with Back-up Care, Senior Solutions * Business Travel Accident Insurance * Matching Gifts program * Paid Volunteer Day * Employee Referral Award Program * Wellness programs Additional information This position is a full time salaried, exempt (non overtime eligible) position. Utica National is an Equal Opportunity Employer. Apply now and find out what it's like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy. #LI-HL1
    $75k-109.5k yearly 46d ago
  • Client Account & Service Specialist, Business Insurance

    Marsh McLennan 4.9company rating

    Greenville, NC jobs

    Company:Marsh McLennan AgencyDescription: Marsh McLennan Agency Client Account & Service Specialist, Business Insurance Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Service Specialist at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Client Service Specialist on the Business Insurance team, you will be committed to prompt, courteous, knowledgeable service to clients and colleagues. Your responsibilities will include working with other members of the department to meet the service needs of customers and your attention to detail is essential in mastering tasks such as processing changes, rating, and accurate client data entry. Our future colleague. We'd love to meet you if your professional track record includes these skills: High school diploma required. Property & Casualty Insurance license (or ability to obtain within 90 days). Two (2) years' Business Insurance experience, preferably in an agency Proficient Microsoft Office skills (Word, Excel, etc.) Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future These additional qualifications are a plus, but not required to apply: Associates or Bachelors degree preferred Insurance designations such as (CISR, AAI, CIC, etc.) Experience working with EPIC, Sagitta, and/or ImageRight We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfilment through meaningful work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Hybrid work - 3 days in office Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out our website or flip through recruiting brochure. Follow us on social media to meet our colleagues and see what makes us tick: Instagram Facebook X LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMAMID #LI- Hybrid #MMABI
    $29k-41k yearly est. Auto-Apply 26d ago
  • Client Relationship Specialist

    Brightway Insurance 4.4company rating

    Charlotte, NC jobs

    Job Description About Brightway Established in 2008, Brightway has grown to become one of the largest privately-owned property/casualty insurance distribution companies in the U.S. with more than 350 agencies in 38 states and more than $1.4 billion in annual premiums. Brightway is a purpose and core value-driven organization. We provide a blueprint for a future-proofed life. Through our successful model, agency owners focus on protecting their clients' most important assets through consultation, curated choice, and confidence. While Brightway focuses on our agency owners through back office, marketing support, and constant learning and development. Additionally, Brightway builds, integrates, and launches best-in-class and proprietary technology to help our agency owners better connect with clients to deepen relationships and drive success. Scope The Engagement Center ensures that Brightway clients receive exceptional service. This position provides a broad range of insurance-related customer service and business development support, by cultivating, maintaining, and enhancing an organization's relationships with its clients & Agency Owners. This role contributes to Brightway's retention, and community-building efforts with carriers, ensuring seamless service delivery. This individual will play a pivotal role in ensuring that clients feel valued and understood, which is crucial to fostering long-term loyalty and satisfaction. Job Responsibilities Client Interaction & Support: Manage inbound requests via phone, email, and other communication channels, ensuring timely and effective resolutions. Provide exceptional service by addressing inquiries, processing requests, and resolving concerns with professionalism and efficiency. Documents interactions accurately in CRM and other systems. Sales & Retention: Proactively engage and maintain relationships with clients through outbound calls to offer additional products, policy reviews, and solutions tailored to their needs. Implement upsell and cross-sell opportunities to drive business growth while ensuring client satisfaction. Drive policy renewals and retention efforts by educating clients on coverage options and benefits. Process Improvement & Collaboration: Leverage emerging technology to streamline workflows, improve efficiency, and enhance the client experience. Actively participate in training and continuous learning initiatives to stay updated on industry trends and company policies. Collaborate with internal teams and external agents to improve service quality and operational effectiveness. Skills, Licenses, Certifications Must obtain a personal lines insurance license within 60 days of employment Strong customer service mindset with a passion for delivering exceptional experiences. Ability to learn and effectively use Brightway systems, CRM tools, and insurance platforms High level of accuracy, attention to detail, and ability to multitask in a fast-paced environment. Excellent verbal and written communication skills; ability to simplify complex insurance terms for customers Analytical problem-solving skills with the ability to assess customer needs and present logical solutions. Demonstrated ability to work both independently and as part of a team, contributing to shared goals. Tech-savvy with a willingness to adopt and leverage new tools and processes. Education and Experience This position requires a bachelor's degree and 2-4 years' experience in a customer service or sales environment. Education or experience focused on insurance, risk management or entrepreneurship is preferred, but not required. This position is onsite in Charlotte, North Carolina. Equal Employment Opportunity: Brightway Insurance is committed to creating a diverse and inclusive workplace that values and respects the contributions of all individuals. We are an equal opportunity employer and do not discriminate based on race, color, national origin, sex, age, disability, religion, sexual orientation, gender identity, or any other characteristic protected by applicable law. We believe that a diverse workforce is essential to our success and fosters innovation, creativity, and collaboration. We are dedicated to ensuring that our hiring, promotion, and training practices reflect this commitment. We encourage applications from individuals of all backgrounds and experiences and look forward to building a diverse team that reflects the communities we serve.
    $36k-58k yearly est. 12d ago
  • Claims Specialist

    Libra Solutions 4.3company rating

    Huntersville, NC jobs

    Job Description When life gets hard, we make it easier! Libra Solutions helps overcome the burdens created by slow-moving legal processes. Combining technical innovation and financial strength, we help speed cumbersome workflows and ease financial barriers for our customers. And our companies are leaders in their industries! Oasis Financial is the largest and most recognized national brand in consumer legal funding. Oasis helps consumers awaiting legal settlements to move forward with their lives. MoveDocs is a personal injury solutions platform that integrates and streamlines medical, financial, and professional services for personal injury cases. Our mission is to improve outcomes for plaintiffs, accelerate settlements for attorneys, and ensure timely payment for providers. We are proud of our mission and passionate about applying technology to the challenge of making healthcare more accessible. We also are the leading inheritance funding provider through Probate Advance, helping heirs access their inheritance immediately, without the lengthy process of probate. Together, under the Libra Solutions banner, we have relationships with over 40,000 attorneys and over 7,000 healthcare providers nationwide, which gives us an amazing platform to service our customers. MoveDocs is seeking a Claims Specialist to join our growing Operations team. The successful candidate will be highly motivated to deliver exceptional customer service to various parties within the medical and legal community. This position will function as the primary point of communication with our clients to stay up to date on existing cases and answer client questions. MoveDocs takes pride in providing excellent and expedient service to our clients and the qualified candidate must be self-motivated, able to work autonomously and enjoy working in a fast-paced, high-volume environment. This role is located in our Huntersville, NC office. Answers high volume of inbound calls from insurance companies, attorneys, clients and/or medical providers daily Statuses cases to get updates on pending and ongoing case litigation and/or medical treatment. Drafts correspondence to defense insurance companies and/or attorneys including demand letters, emails, and faxes Delivers customer satisfaction through timely, accurate communications Develops rapport with the attorneys, firms, insurance companies and medical providers Requirements High School or GED required Experience in a high-volume call environment preferred Knowledge or experience with personal injury, medical billing, or claims a plus Previous claims and/or personal injury case manager experience preferred Self-motivated with desire to build great relationships, and to meet and exceed goals Ability to multitask while on the phone and the computer is a must Able to adapt to change and pivot easily between tasks Ability to work quickly and accurately to meet tight deadlines Possess excellent verbal and written communication skills for communicating with insurance companies, attorneys, and medical providers Basic computer proficiency and Outlook experience Benefits MoveDocs offers competitive compensation, benefits that include medical, dental, vision and life insurance plans, plus 401(k) with company match and paid time off.
    $38k-67k yearly est. 13d ago
  • Call Center- Member Benefits Specialist, 10am-7pm

    Roundstone 3.9company rating

    Cleveland, OH jobs

    Call Center- Member Benefit Specialist Founded in 2003, Roundstone is not your typical insurance company. We're on a mission to help employers save on healthcare benefits so they can put those savings towards bettering their businesses and taking care of their employees. Role Description As a Member Benefit Specialist you will assist policy holders, providers and agents with their health insurance inquiries and concerns over the phone. Your duties will include answering questions about coverage, claims, benefits and resolving billing issues. This role requires the ability to maintain accurate records of customer interactions in a high volume call center while maintain a professional demeanor and providing excellent customer service. Key Duties & Responsibilities: Ability to read, understand, and communicate medical benefits according to SPD language; Respond to inquiries and phone calls from providers, policyholders, and agents regarding benefits, coverage, or claims status in accordance with established performance expectations; Maintain quality customer services through call center; follow customer service practices; adhere to timely expectations according to established expectations; Comfortable placing outbound calls for request and follow-up on additional information as needed for incomplete claims, to include but not limited to COB, accident investigations, eligibility, etc.; Familiar with and understands various fee schedules Skills and Qualifications: Knowledge of TPA administrative services, policies, procedures and systems; 6 months + of customer service call center experience in medical insurance environment addressing member and provider calls; Dental and Vision benefit knowledge a plus; Excellent verbal, communication, and written skills with strong organizational and research skills; Proficiency in Microsoft Office (Word, Excel and Access); Must be detail-oriented, have ability to work well under pressure, and handle multiple tasks with deadlines; Bilingual (English/Spanish) skills a plus. Better Benefits: We're leaders in our industry, so naturally, we look out for our employees' best interests with a robust benefits package. Roundstone employees are eligible for: Medical, dental and vision benefits Annual bonus Dependent care 100% match up to max allowable PTO beginning on Day 1 Tuition reimbursement Health work/life balance Hybrid office schedule 401(k) plan with company match Employee Assistance Program On-site gym with personal trainer access Life insurance and short term disability insurance More About Roundstone Headquartered in Rocky River, Ohio, Roundstone is regularly recognized as a Northeast Ohio Top Workplace by the Plain Dealer and cleveland.com. We are especially proud to be recognized as a Top Workplace since this honor is determined by anonymous feedback from our own employees. Roundstone employees enjoy a supportive workplace where they are engaged, valued and regularly recognized for their hard work at monthly company meetings. Roundstone's core values are evident every day and are shared with the community through the sponsorship of community events and outreach. Our Core Values Live well: Be healthier and bring positive energy to all you do. Work smarter: Get things done, better. Own it: Accountability is your middle name. Be on time, do what you say, and finish what you start. Be intellectually curious: Always be learning. See opportunity everywhere and have a drive to know. Culture and fit are integral to success and in an effort to achieve a better match both from a candidate's perspective and our organization, please take a minute, click on the link and take the really brief survey: ******************************** Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Roundstone Insurance we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
    $38k-49k yearly est. 60d+ ago
  • Claims Processing Expert

    The Strickland Group 3.7company rating

    Raleigh, NC jobs

    Join Our Dynamic Insurance Team - Unlock Your Potential! Are you ready to take control of your future and build a career in one of the most stable and lucrative industries? We are seeking driven individuals to join our thriving insurance team, where you'll receive top-tier training, support, and unlimited income potential. NOW HIRING: ✅ Licensed Life & Health Agents ✅ Unlicensed Individuals (We'll guide you through the licensing process!) We're looking for our next leaders-those who want to build a career or an impactful part-time income stream. Is This You? ✔ Willing to work hard and commit for long-term success? ✔ Ready to invest in yourself and your business? ✔ Self-motivated and disciplined, even when no one is watching? ✔ Coachable and eager to learn? ✔ Interested in a business that is both recession- and pandemic-proof? If you answered YES to any of these, keep reading! Why Choose Us? 💼 Work from anywhere - full-time or part-time, set your own schedule. 💰 Uncapped earning potential - Part-time: $40,000 - $60,000 /month | Full-time: $70,000 - $150,000+++/month. 📈 No cold calling - You'll only assist individuals who have already requested help. ❌ No sales quotas, no pressure, no pushy tactics. 🧑 🏫 World-class training & mentorship - Learn directly from top agents. 🎯 Daily pay from the insurance carriers you work with. 🎁 Bonuses & incentives - Earn commissions starting at 80% (most carriers) + salary 🏆 Ownership opportunities - Build your own agency (if desired). 🏥 Health insurance available for qualified agents. 🚀 This is your chance to take back control, build a rewarding career, and create real financial freedom. 👉 Apply today and start your journey in financial services! ( Results may vary. Your success depends on effort, skill, and commitment to training and sales systems. )
    $27k-34k yearly est. Auto-Apply 60d+ ago
  • BIM Specialist

    ISG 4.7company rating

    Raleigh, NC jobs

    Job DescriptionDescriptionFounded in 1973, ISG is a nationally recognized, multi-disciplinary firm offering full-service architecture, engineering, planning, and interior design. We're proud to support clients across the country with creative, forward-thinking solutions. Join an employee-owned firm where your expertise in Revit and multidisciplinary collaboration will drive innovative solutions for clients across our footprint. At ISG, you'll be empowered to lead technology adoption, streamline workflows, and make a real impact. Essential Duties Collaborate as part of the Revit support team to ensure consistent results across disciplines Set up and audit project files to maintain alignment with company BIM standards Troubleshoot daily Revit-related issues across architectural, electrical, mechanical, and structural departments Support the development and upkeep of BIM workflows, Revit templates, content libraries, and company standards through teamwork and internal training initiatives Create and maintain standardized construction details within the Autodesk Content Catalog to promote consistency across projects Stay informed on industry trends and lead evaluations of emerging technologies, including testing new applications and software updates for potential implementation Facilitate cross-discipline model coordination and clash detection using Navisworks and/or BIM Collaborate Pro Coordinate with external consultants and contractors to meet BIM deliverables and project requirements Skills, Knowledge and Expertise 5+ years of experience working in Revit within architecture, electrical, mechanical, or structural engineering disciplines Proficient in current Revit versions, including advanced modeling techniques and project setup Extensive experience in creating and modifying Revit families, materials, and template files Excellent written and verbal communication skills, capable of clearly articulating technical concepts Highly organized and self-directed, with strong time management skills and the ability to work independently Dedicated to continuous improvement, with a proactive approach to learning new tools and optimizing workflows Ability to adapt to evolving responsibilities and contribute to strategic BIM initiatives beyond day-to-day tasks Operational knowledge of multidisciplinary AEC workflows, driving collaboration across architecture and engineering teams Proficiency in Autodesk Construction Cloud and Navisworks We've listed a compensation range that reflects our expectations for this role, including both direct and indirect components. We understand that your experience and value may fall outside of this range. If you feel you're a strong fit but your compensation needs differ, we're open to a conversation-let's talk. ISG Employee Owner Benefits Medical, dental, and vision Paid time off, pro-rated amount available on your start date Paid holidays and paid volunteer time Paid parental leave Bi-annual profit sharing Employee Ownership Stock Plan (ESOP) Traditional + Roth 401K retirement plan Life insurance HSA and FSA options Bereavement leave Supplemental voluntary benefits Short term and long-term disability Parking reimbursement, varies on office location Cell phone plan reimbursement Mileage reimbursement for ISG-approved travel
    $45k-75k yearly est. 22d ago
  • Debris Specialist

    Hagerty 4.7company rating

    New York jobs

    Hagerty Consulting Inc Hagerty is the nations leading emergency management and homeland security consulting firm Known for its public spirit innovative thinking problem solving and exceptional people Hagerty is sought after to work on some of the largest and most complex crisis and emergency management issues We serve our clients across the nation to enhance their preparedness programs; create more resilient and sustainable communities; provide innovative solutions to enhance their response; and obtain and manage grants and loans to support their recovery This is not for immediate hire Candidates for the Debris Specialist position will be considered for our internal Recovery Cadre pipeline Individuals we have added to this internal Recovery Cadre pipeline will receive first consideration for future openings that align with their skillset and interests If you are interested in active open positions where we would be looking at immediate hire please review the other openings on our website The Debris Specialist will be responsible for providing support to clients post disaster with debris operations including related needs associated with the Federal Emergency Management Agency FEMA Public Assistance PA Program andor other special programs crafted as needed to meet Debris requirements A successful candidate for this role should be subject matter experts within FEMA PA Debris Operations as this professional will help guide clients in all things post disaster related to Debris Responsibilities for the Debris Specialist include Support local government clients with their comprehensive recovery from natural disasters Drive project formulation support for debris removal related projects including collecting related documentation and contributing to well crafted FEMA PA Project Worksheets PWsUnderstand and advise clients on how other federal recovery programs could impact FEMA PA debris removal eligibility Work with clients on pursuing Alternative Procedures for debris removal Advise clients on documentation requirements for tree limb and stump removal activities as well as waterways and flood control works Qualifications for the Debris Specialist include A Bachelors Degree in a related field eg business public administration finance construction management emergency managementA minimum of two 2 years of experience supporting the FEMA PA Program focusing on developing Category A Debris Removal projects Detailed understanding of FEMA PA Policy eg Public Assistance Program and Policy Guide PAPPG version 4 and Category A Debris Removal projects requirements Strong communication skills including written and verbal to clients Proficiency in Microsoft Excel eg pivot tables VLOOKUP and Microsoft WordKnowledge of other disaster recovery program funding particularly those that intersect with FEMA PA Category A projects eg Natural Resources Conservation Service Emergency Watershed Protection NRCS EWP Federal Highway Administration Emergency Relief FHWA ER ProgramCompensation for the Debris Specialist Includes Salary range of 70000 125000 Compensation decisions depend on a wide range of factors including but not limited to skills experience and training licensure and certifications internal equity location travel requirements and other business and organizational needs Comprehensive benefits program including healthdentalvision insurance 401k retirement plan flexible spending accounts FSA for health and transitparking short and long term disability insurance life insurance paid time off holidays sick leave and more Hagerty Consulting is an Equal Opportunity Employer We welcome applications from a wide range of candidates and all qualified applicants will receive consideration for employment without regard to race color ethnicitynational origin gender sexual orientation gender identity or expression pregnancy religion age disability marital status military status genetic information or any other status characteristic or condition protected by local state or federal law We promote equal opportunity in all our employment decisions including but not limited to recruitment hiring compensation training promotion demotion transfer lay off and termination and all other terms and conditions of employment For our privacy notice to California residents regarding the collection of personal information please click here
    $47k-87k yearly est. 24d ago

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