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Support Specialist jobs at The Progress - 411 jobs

  • Customer Support Specialist

    Garfield Refining 3.8company rating

    Philadelphia, PA jobs

    Garfield Refining is a 130+year-old precious metal refinery located in Philadelphia, PA. A leader in precious metal refining, Garfield provides award-winning refining solutions to the dental, jeweler, pawnbroker, manufacturing, and death-care industries. Our team is passionate about delivering award-winning service-and we're looking for someone equally passionate to join us as a Customer Support Specialist. In this role, you'll learn our business from the ground up, gaining hands-on experience across customer service, operations, and administrative functions. Whether you're looking to build a career in Sales, Account Management, Customer Service, or Business Administration-this is a great place to start. What You'll Be Doing: Opening and processing daily shipments efficiently and accurately Entering and maintaining accurate customer data into our software systems Maintain a positive and professional attitude toward customers Answering phone calls and directing them to the appropriate team members Delivering excellent customer service and communication at every touchpoint Escalating complex or urgent issues to management as needed Supporting other departments and projects as assigned You might be a great fit if you have: At least 1 year of experience in a professional environment Associate's or Bachelor's degree preferred (but not required-we provide thorough training) A quick and adaptable learning style Proficiency in Microsoft Office, particularly Excel Strong organizational skills and sharp attention to detail A passion for helping people and providing excellent service A dependable work ethic and collaborative mindset Why Join Our Team? Benefits and Perks may include: Competitive salary Subsidized medical, dental and vision plans for employees and their family members. 401(k) with employer contributions Paid Time Off We're proud to be an equal opportunity employer. We are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment. We base our employment decisions on our business's needs, job requirements, and applicants' qualifications. In other words, we only care that you're the best person for the job.
    $44k-62k yearly est. 5d ago
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  • Remote Window Shade Automation Specialist - Western US

    Draper, Inc. 4.7company rating

    San Francisco, CA jobs

    A family-owned automation company is looking for a Window Shade Automation Specialist to work remotely across various territories. The role involves project management, dealer support, and technical training to ensure customer satisfaction and successful installations. Candidates should have a strong mechanical and electrical aptitude, along with excellent communication skills. A competitive salary and comprehensive benefits package are offered. #J-18808-Ljbffr
    $72k-94k yearly est. 5d ago
  • Product Support Specialist

    MH Equipment Company 4.0company rating

    Des Moines, IA jobs

    is for Mariotti USA, a division of MH Equipment Company. About MH Equipment: As a leader in material handling, with 34 locations across 10 states, we sell, rent, and service high-quality and affordable material handling equipment for varying applications and budgets. We give back to the communities we do business in through the His First Foundation, which contributes 10% of our annual income to come alongside our employees' passions. Amazing Culture, Thriving Company, Terrific Opportunity. For more information on who we are and what we do, please visit our website at ******************** Job Summary: This position is responsible for a full range of activities ensuring overall excellence in parts, service, and warranty support for dealers and end users. This position will work closely with the Business Development Manager and accounting to coordinate and administer the sales activities, inventories, payables, receivables, and other reporting requirements to accurately and effectively track and analyze our business, and will engage with customers, dealers, factories and other team members in the development and growth of the business and overall customer satisfaction. Job Responsibilities: Provide dealers with service and parts support, application support, and corresponding order administration. Administer an effective product warranty program for dealers including authorization and reimbursement of warranty repairs and work with factory representatives to obtain authorization and reimbursement of warranty dollars to the distributor. Work with vendors to obtain product and/or service information such as price, availability and delivery schedule; and provide information to internal accounting departments to accurately and timely produce appropriate financial records, transactions, and analysis. Maintain accurate company records and transactional activity including all sold and installed unit master file. Capture and retain all PDI documentation. Maintain internal systems and files to reflect current pricing and other relevant information. Perform and coordinate all shipping and receiving, including container loading and unloading, packaging, manifesting, and import/export coordination and contracting. Maintain all inventory for sale readiness, including battery charging, tracking ROA, and inventory turns. Manage Mariotti factory container ordering to ensure appropriate product flow, inventory, and order fulfillment, while aligning battery and accessory ordering. Prepare new units for delivery to the dealer or end-user, including any required modification. Maintain standard operating procedures (manual and automated), including procedures for sales, parts, warranties, etc. Assist in research and development of existing and prospective product lines. Assist with ROI tools highlighting benefits of our product lines in specific applications and against competitive technologies. Assist in the development, implementation, and support of short-term and long-term business and operational plans, including establishing operational measurement and forecasting projections. Assist in the administration of divisional and dealer performance measurement systems, dealer agreements and ensuring dealer compliance. Assist in tracking and managing annual marketing plans, including market penetration, evaluation, and exposure while overseeing a Dealer co-op program, distributing dealer marketing materials, and generating customer presentation materials. Occasional travel to assist with dealer training, sales calls, relationship development, and dealer recruiting. Adhere to Company Policies and Work Rules. Perform other duties as assigned. Position Requirements: Primary core value of integrity. Technical background and knowledge of the material handling industry is a plus but not required. Excellent verbal and written communication and comfortable speaking to groups and individuals. Strong computer skills and fluency with Microsoft programs, particularly proficiency with Excel. Strong customer service skills. Valid driver's license with good driving record. Able to meet the physical requirements of the job. Working Conditions: Flexibility to work when the dealer needs or operations require it, which may exceed 40 hours per week. This position is exempt from paid overtime. Benefits: Uniquely MH: Adoption Assistance, Dave Ramsey's Smart Dollar, Pet Insurance, Wellness Program, Vendor Discounts, Family Life and Marriage Counseling, and His First Foundation. Excellent Compensation: Great pay, pay bonus incentives, 401K with employer match, company cell phone and laptop. Generous PTO: Paid vacation, holidays, personal, sick days, charity time off. Great Insurance: Medical, dental, vision, and life insurance. Short-term and voluntary long-term disability. Company Support: Continuous training, safe working environment. Mariotti USA a division of MH Equipment is proud to be an Equal Opportunity Employer
    $24k-28k yearly est. 3d ago
  • Application Specialist, Dynamics

    JBT Corporation 4.7company rating

    Remote

    At JBT Marel Corporation, what we do matters, we know that the contribution of our employees leads to the success of our business. Our purpose is to transform the future of food. This guides our vision of being the global leader in food and beverage technology. By harnessing the full power of JBT Marel, we partner with our customers and pioneer sustainable innovation. Our values show who we are at our best. As we Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with Innovation. You will report to JBT Marel Manager Regional Applications The Opportunity The Dynamics Application Specialist is an important role within the Corporate IT Department. You will collaborate with end-users, Site Leadership, Project Managers, Operational Support teams, and external vendors to guide a high-quality, stable, and secure ERP solution. The Dynamics F&O Application Specialist is the System Administrator. This specialist supports end-users by addressing issues and requests within Dynamics, managing user access and permissions, and coordinating with external consultants and developers for additional support and customizations. You will stay current with new features and communicating updates, overseeing upgrade testing, and assisting with the implementation and education of Microsoft Dynamics for Finance and Operations. Collaboration with our teams is important for developing solutions using Microsoft Cloud technologies such as SharePoint, Power BI, Power Automate, and Power Apps, and integrating with other internal applications. Ensuring compliance with SOX and other regulations, participating in internal and external audits, and documenting changes within the helpdesk system are also important responsibilities. Qualifications You will have advanced skills; able to solve complex and unique issues across systems You will convey technical content to non-technical audiences You will have analytical capabilities to assess our requirements and propose functional solutions You will lead without formal authority Self-started, independence, and accountability Align ERP projects with broader our goals Experience managing vendor relationships and contractor partnerships Impact the achievement of operational, project or service goals Communicate complex and technical information with influence across diverse partners You will research our needs and propose improvements You will be a trusted advisor across technical and business teams Education, Knowledge, and Experience Bachelor's or Associates degree in Business, Information Technology, or related field 4+ years of Experience with Dynamics D365 or AX 2012 in a manufacturing environment You will lead ERP projects In-depth knowledge of Dynamics \ AX2012 technologies Experience in multinational, multicultural, and matrixed environments is a great skill to have Why work at JBT ... Benefits: JBT Marel offers benefits on day 1 of your employment. Including: Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan. COMPENSATION RANGE: Salary range: $87,750 to $117,000.00 per year. We determine compensation on experience and skill. This job description is a general description of essential job functions. We do not intend it as an employment contract, nor do we intend to describe all responsibilities someone in this position may perform. Supervisory personnel assign tasks to all employees of JBT Marel, and supervisory personnel expect them to perform these tasks, regardless of job title or routine job responsibilities. Commitment to Diversity: Diversity, Equity, Inclusion, and Belonging is a fundamental value to JBT Marel and critical to our future success. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative. Equal Opportunity Employment: JBT Marel provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT Marel, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. We make hiring decisions based solely on qualifications, merit and business needs at the time. JBT Marel will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please contact JBT Marel at ************. #LI-CH1 #LI-Hybrid This is a hybrid remote/in-office role.
    $87.8k-117k yearly Auto-Apply 19d ago
  • IT Production Support Specialist

    IPG Photonics 4.6company rating

    Marlborough, MA jobs

    IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading producer of fiber lasers and amplifiers. Headquartered in Marlborough, MA, IPG has over 4,800 employees in more than 30 locations around the world. We aspire to work together with our employees and customers to apply light in ways that improve life. Our mission is to develop innovative laser solutions to make the world a better place. To accomplish this mission, we are committed to attracting and retaining the best talent and an engaged and thriving workforce that drives a sustainable future for our company and society. Working at IPG Photonics you can expect challenging projects, a motivating and friendly environment, and competitive benefits. IPG Photonics is seeking a highly motivated and experienced individual to join our growing IT team and work in a fast-paced, dynamic, high-tech manufacturing company. You will be the main point of contact for inquiries and requests related to our Production Control Systems, as well as the development of new functionality and processes. The ideal candidate is a diligent, hardworking individual who can learn new systems and processes rapidly, can work with little supervision, and is capable of delivering outstanding work at all times. DUTIES Provide 1st and 2nd level support and troubleshooting for the manufacturing control and traceability platform Evaluate and advise workflow process improvements Develop, install, and maintain equipment to complete the production process Design and test the production processes Works with end-users, troubleshoots issues, and provides ongoing production support, and works with database administrators and programmers Directly assist manufacturing and production teams with support and troubleshooting Diagnose process failures and determine solutions Escalate unresolved issues/questions Support product upgrades and projects, including active engagement in the testing of new features and functionality Coordinate and assist with end-user training, including development of system documentation and training materials Develop ongoing reports needed by the business to improve information and decision-making Support SOX audits Demonstrate initiative and job knowledge by suggesting ideas, discovering new and better ways of accomplishing goals
    $53k-73k yearly est. 3d ago
  • Mechanical Application Specialist - Humidification

    Carel Usa LLC 3.6company rating

    Manheim, PA jobs

    Carel is a growing, multinational organization specializing in controls for HVAC, HVAC/R and humidification systems. Reporting to the Marketing Manager and working in collaboration with Field Services, the Application Specialist's primary function is to lead technical efforts and partnership development activities for the North American Refrigeration market. Provides technical support through application expertise in the USA, Canada, and Mexico primarily, with secondary coordination responsibilities in Central and South America. Promotes CAREL as a thought leader in the field of energy-efficient control solutions for commercial and light industrial refrigeration systems. Identifies needs of the customers and North American regulations requirements, providing input to the corporate and local Marketing and Solutions teams to drive the product development roadmap. ESSENTIAL DUTIES AND RESPONSIBILITIES Partner with OEMs, engineering consultants, integrators, and other key customers/stakeholders, including project managers, engineers, field technicians, software developers, and other technical specialists as well as end-users to drive adoption of CAREL solutions. Review blueprints, plans, and other customer documents to assist in the preparation of quotations and submittals as required. Produce competitive analysis materials comparing products with key competitors. Understand the competitive industry landscape, while keeping CAREL teams informed of trends and changes. Participate in overall product strategy, development, and manufacturing coordination for new and emerging products. Collaborate with CAREL internal teams to organize technical product trainings to key customers such as OEMs, contractors, end-users, and others. Present product trainings, seminars, technical meetings, etc. Provide a trouble-free end-user experience with solutions containing CAREL products. Travel (up to 25%) to customer facilities to learn customer applications and assist with implementation of CAREL controls and provide support to customer's technical staff. Provide key participation in trade shows and other high-profile marketing events. Represent CAREL and CAREL's products and services to the industry. Other duties may be assigned as needed by the Marketing Manager QUALIFICATIONS To perform this job successfully, an individual must be able to perform each ESSENTIAL DUTY satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION - Engineering/Technology Degree with HVAC/R background/experience or equivalent. LANGUAGE SKILLS - Good verbal, written, and presentation communication skills for sharing technical information. Bilingual abilities are a plus. REASONING SKILLS - Technical and industry knowledge and reasoning. Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. EXPERIENCE - Experience with high-efficiency control solutions for commercial refrigeration applications and proven field service experience are preferred. COMPETENCIES - Practical skills and knowledge of electronics, electrical circuits, and mechanical systems as applicable to the HVAC/R industry. PowerPoint, Excel, Word. Demonstrated self-motivation resulting in a high degree of performance without constant supervision. PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 20 - 40% average overnight travel and some evening and occasional weekend time necessary. WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work environments include, but are not limited to, CAREL regional, national or international offices, car, airline flights, OEM offices, labs and manufacturing facilities, retail or bottler environments, customers' global headquarters, construction sites, and home office. #LI-TH1
    $79k-118k yearly est. Auto-Apply 60d+ ago
  • Mechanical Application Specialist - Humidification

    Carel Usa 3.6company rating

    Manheim, PA jobs

    Carel is a growing, multinational organization specializing in controls for HVAC, HVAC/R and humidification systems. Reporting to the Marketing Manager and working in collaboration with Field Services, the Application Specialist's primary function is to lead technical efforts and partnership development activities for the North American Refrigeration market. Provides technical support through application expertise in the USA, Canada, and Mexico primarily, with secondary coordination responsibilities in Central and South America. Promotes CAREL as a thought leader in the field of energy-efficient control solutions for commercial and light industrial refrigeration systems. Identifies needs of the customers and North American regulations requirements, providing input to the corporate and local Marketing and Solutions teams to drive the product development roadmap. ESSENTIAL DUTIES AND RESPONSIBILITIES Partner with OEMs, engineering consultants, integrators, and other key customers/stakeholders, including project managers, engineers, field technicians, software developers, and other technical specialists as well as end-users to drive adoption of CAREL solutions. Review blueprints, plans, and other customer documents to assist in the preparation of quotations and submittals as required. Produce competitive analysis materials comparing products with key competitors. Understand the competitive industry landscape, while keeping CAREL teams informed of trends and changes. Participate in overall product strategy, development, and manufacturing coordination for new and emerging products. Collaborate with CAREL internal teams to organize technical product trainings to key customers such as OEMs, contractors, end-users, and others. Present product trainings, seminars, technical meetings, etc. Provide a trouble-free end-user experience with solutions containing CAREL products. Travel (up to 25%) to customer facilities to learn customer applications and assist with implementation of CAREL controls and provide support to customer's technical staff. Provide key participation in trade shows and other high-profile marketing events. Represent CAREL and CAREL's products and services to the industry. Other duties may be assigned as needed by the Marketing Manager QUALIFICATIONS To perform this job successfully, an individual must be able to perform each ESSENTIAL DUTY satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION - Engineering/Technology Degree with HVAC/R background/experience or equivalent. LANGUAGE SKILLS - Good verbal, written, and presentation communication skills for sharing technical information. Bilingual abilities are a plus. REASONING SKILLS - Technical and industry knowledge and reasoning. Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. EXPERIENCE - Experience with high-efficiency control solutions for commercial refrigeration applications and proven field service experience are preferred. COMPETENCIES - Practical skills and knowledge of electronics, electrical circuits, and mechanical systems as applicable to the HVAC/R industry. PowerPoint, Excel, Word. Demonstrated self-motivation resulting in a high degree of performance without constant supervision. PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 20 - 40% average overnight travel and some evening and occasional weekend time necessary. WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work environments include, but are not limited to, CAREL regional, national or international offices, car, airline flights, OEM offices, labs and manufacturing facilities, retail or bottler environments, customers' global headquarters, construction sites, and home office. #LI-TH1
    $79k-118k yearly est. Auto-Apply 60d+ ago
  • Support Services Specialist

    ABB Ltd. 4.6company rating

    Cary, NC jobs

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: Service Coordinator In this role, you will have the opportunity to provide support services to businesses in various administrative areas. Each day, you will engage internal customers. You will also showcase your expertise by providing efficient support services. The work model for the role is: Remote This role is contributing to the Electrification Smart Power division in North America You will be mainly accountable for: * Providing services in various administrative areas to meet business needs * Oversee the delivery of services by external providers and ensure they meet service level agreements (SLAs) and report any shortcomings * Managing service cases in Salesforce and communicating with internal teams when there are any discrepancies in billable cases * Responsible for invoicing the sales orders * Job Qualifications: * 3+ years of customer service experience in an administrative office setting * 1+ years of experience working with SAP and/or Salesforce * Excellent written and verbal communication skills * Ability to multitask and prioritize tasks effectively to ensure business goals are being met * Strong problem-solving and analytical skills * Candidates must already have a work authorization that would permit them to work for ABB in the US Why ABB? What's in it for you We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: ******************************************************************************************** As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at **************. Protected Veterans and Individuals with Disabilities may request reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at ************** or by sending an email to ****************. Resumes and applications will not be accepted in this manner. ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico] Go to my BenefitsABB.com and click on "Candidate/Guest" to learn more Health, Life & Disability * Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. * Choice between two dental plan options: Core and Core Plus * Vision benefit * Company paid life insurance (2X base pay) * Company paid AD&D (1X base pay) * Voluntary life and AD&D - 100% employee paid up to maximums * Short Term Disability - up to 26 weeks - Company paid * Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay. * Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance * Parental Leave - up to 6 weeks * Employee Assistance Program * Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption * Employee discount program Retirement * 401k Savings Plan with Company Contributions * Employee Stock Acquisition Plan (ESAP) Time off ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy. While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $51,100 and $81,760 annually. We value people from different backgrounds. Could this be your story? Apply today or visit *********** to read more about us and learn about the impact of our solutions across the globe.
    $51.1k-81.8k yearly 11d ago
  • OTI Support Technician (On-Site)

    Roseburg Forest Products 4.7company rating

    Weldon, NC jobs

    Purpose This role is responsible for the Operational Technology Infrastructure (OTI) at Roseburg plant sites. The successful candidate will collaborate and innovate with customers and virtual team members to develop and implement network, server and client systems in support of the plant's manufacturing efforts. The reliability and performance of that infrastructure directly impacts the success of the mill. The OTI Support Technician will provide front line infrastructure support. The role is an on-site position that focuses to support end users, manage all OT related infrastructure at the mills, and provide effective OT systems to maintain manufacturing production targets for the facility. Key Responsibilities * Follow all health and safety policies and programs * Maintain and troubleshoot site operations technology infrastructure, including servers, networking equipment, PLCs, HMIs, and other control system components * Provide technical support of site operations technology infrastructure * Implement improvements in systems capabilities that will increase the ability to meet customer requirements, including safe and reliable operations, and improve business competitiveness * As a member of a virtual team that spans all Roseburg locations in the US and Canada, work closely with the operations technology group on adherence to standards and participate in training as required * Develop and maintain documentation, and provide training for plant personnel on the manufacturing network system and components * Work with corporate IT staff and plant staff to support capital improvement projects as assigned * Perform other duties as assigned * Models company core values Required Qualifications * Five (5) years of experience in administration of Windows workstations and servers * Associate's degree in Computer Science, Information Technology, Electrical or Mechanical Engineering or equivalent combination of education and/or experience * Demonstrated safety focus * Network skills: Route, Switch, Firewall/Security, Wireless, Circuit Management, VPN, general infrastructure, etc. (Cisco/Meraki) * Facilitation and problem-solving skills and the ability to learn new technologies in a fast-paced environment * Must be able to be on call for 24/7 manufacturing operations, including nights, weekends and holidays as required Preferred Qualifications * Bachelor's degree (or higher) in Computer Science, Information Technology, Electrical or Mechanical Engineering OR equivalent combination of education and/or experience * Experience interfacing with or supporting infrastructure needs of a process-control environment * Experience with VMWare vSphere and VMWare Horizon and Wonderware Controls software * PLC Programming Experience/Allen Bradley
    $44k-55k yearly est. 11d ago
  • Business Relationship Support Specialist

    W.F. Young 3.5company rating

    Richmond, VA jobs

    About this role: Wells Fargo is seeking a Business Relationship Support Specialist as part of the Commercial Bank. Learn more about the career areas and business divisions at wellsfargojobs.com . In this role, you will: Be accountable for a complex portfolio of customers Share leadership role with managers to oversee a portfolio of accounts Identify opportunity for process improvements within the portfolio Review and analyze the decision process for customer accounts and evaluate the profitability and risk of designated portfolio Verify compliance and report identified issues for resolution Make decisions on complex customer issues Partner with managers to resolve issues and provides status updates on implementations Develop expertise in the policies, procedures, and compliance requirements Handle complex customer issues which include escalation and resolution Lead team and serve as a subject matter expert for the department Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: 2+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Knowledge and understanding of middle market commercial banking Customer service focus with the ability to listen to customer needs and recommend solutions Knowledge and understanding of Anti Money Laundering (AML) and Bank Secrecy Act (BSA) Ability to work effectively, as well as independently, in a team environment Ability to identify cross-sell opportunities and participate in moderately complex customer transactions Treasury experience Ability to manage client relationships Excellent verbal, written, and interpersonal communication skills Intermediate Microsoft Office (Word, Excel, and Outlook) skills Strong attention to detail and accuracy skills Strong organizational, multi-tasking, and prioritizing skills Face-to-face customer service experience Knowledge and understanding of business banking compliance controls, risk management, and loss prevention Experience partnering/collaborating with Commercial Banking Group and/or a Wholesale group Extensive knowledge and understanding of Commercial or specialty group servicing operations Knowledge of various systems used to support Commercial Banking clients including Hogan, WCIS, Cornerstone, TM Legal Wizard, WCAO, Relationship View, Service View, SVP & WICE Job Expectations: This position is not eligible for Visa sponsorship This position offers a hybrid work schedule Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process May be considered for a discretionary bonus, Restricted Share Rights or other long-term incentive awards #commercialbanking Location: 1021 E Cary Street- Richmond, Virginia 23219 Required location listed above. Relocation assistance is not available for this position. Pay Range: Richmond-Virginia Pay Range: $60,000 - $91,000 USD annual (this range may not be applicable to other locations) Posting End Date: 29 Jan 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $60k-91k yearly Auto-Apply 5d ago
  • Production Support Specialist

    ABB Ltd. 4.6company rating

    Mechanicsville, VA jobs

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: Production Manager Your role and responsibilities In this role, you will have the opportunity to support production processes to ensure optimization of cost, quality, and on-time delivery of product. Each day, you will participate in the sequence definition, cycle time calculation, and analysis of the working phases of new production processes/products. You will also showcase your expertise by sharing cycle time data with internal teams. The work model for the role is onsite. #LI-Onsite This role is contributing to the production team in MOTR. Main stakeholders are production assembly team members, industrial engineers, and extended operations team. You will be mainly accountable for: * Preparing technical documentation regarding the process phases, related methods, and cycle times. * Supporting production during start-ups by training indirect and direct staff. * Ensuring that updated process and technical documentation are provided to Supply Chain Management teams to support supplier evaluations and proper supplier agreements. * Participating in the definition of action plans, training of relevant Maintenance and Production teams, and other support activities during the internal/external process and equipment start-up. Our team dynamics You will join a dedicated team where you will be able to thrive and see immediate results to executed projects. Qualifications for the role * You are engaged in electrical & mechanical design practices and you enjoy working downstream of technical documentation and specifications. * Ability to demonstrate your experience in manipulating and interpreting 3d models, which directly relate to execution of production fixture assembly and revision of MOTR production documentation. * You are passionate about practical problem solving, mistake proofing, and process improvement. * Associate's degree, or bachelor's degree in fields such as Computer Science, Computer Information Systems, Information Technology, Electrical Engineering, or Mechanical/Mechatronics Engineering or equivalent demonstrated work experience. * You are at ease communicating manufacturing/design concepts with engineers and production employees. What's in it for you? Opportunity to work in unique and growing ABB Traction converter segment with local and international teams. Production support specialist will have opportunity to learn and share best practices with other dedicated individuals in other Traction facilities internationally during product localization cycles. ABB provides traction converters for various voltage configurations as well as complete traction system to power regional, suburban and intercity trains that carry large numbers of passengers under demanding conditions. Vehicle manufacturers and railway operators can rely on ABB traction technology to provide higher reliability and higher energy efficiency, as well as ensuring a punctual and more comfortable ride for the passengers. #ABBCareers #RunwithABB #Runwhatrunstheworld More about us ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: ******************************************************************************************** As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at **************. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at ************** or by sending an email to ****************. Resumes and applications will not be accepted in this manner. We value people from different backgrounds. Could this be your story? Apply today or visit *********** to read more about us and learn about the impact of our solutions across the globe.
    $82k-103k yearly est. 56d ago
  • Application Specialist

    Flow Control Group 4.1company rating

    Charlotte, NC jobs

    We're looking for a detail-oriented and customer-focused Industrial Air Applications Specialist to join our team. In this role, you'll serve as a key point of contact for our distributors and internal sales team, offering product guidance and resolving technical issues with efficiency and clarity. You'll work closely with technical colleagues and the Quality Assurance team to ensure customers have the best experience while using our products. Responsibilities Provide timely and professional support to customers via phone, email, Teams or in person. Troubleshoot technical issues and escalate complex cases to the appropriate internal teams. Work closely with QA/QC to validate product conformance by pneumatic testing, dimensional measuring and visual inspection. Log customer interactions, feedback and issues in CRM. Learn and understand competitive landscape. Assist distributors with creating the most cost-effective solutions to meet their customers' needs. Identify opportunities for product or process improvement. Requirements Experience with Microsoft Teams, Excel, Word & PowerPoint. Ability to read Imperial and Metric measurements. Ability to use hand tools i.e. cordless drills, impact wrenches tubing cutter & miter saws. Capable of lifting 50lbs. Experience in the compressed air industry is a plus but not required. Some travel required. #manycompaniesoneteam #FCGcareers #flowcontrolgroup
    $71k-111k yearly est. 15d ago
  • Application Specialist - New England Territory

    GWS Tool Group 3.6company rating

    Springfield, MA jobs

    Job Title: Application Specialist Company: GWS Tool Group Department: Sales Reports to: VP Of Sales Classification: Exempt Travel: Travel Required We are seeking an Applications Specialist of Solid Round and Insert Cutting Tools. A successful representative is responsible for account management and generating new opportunities for the organization. The main task involves understanding customers' needs in metalworking, as well as educating customers, prospects, and distributors of GWS Tool Groups products and capabilities. It is essential for the applications specialist to effectively provide detailed information on various products, programs or services offered by GWS Tool Group, but also clearly and effectively communicate what the customer needs back to the GWS Tool Group team. Supervisory Responsibilities: none Duties/Responsibilities: Scheduling appointments, meeting existing customers in order to review customer applications and product requirements and to determine opportunities. Effective planning to conduct sales presentations by meeting customers physically on a daily basis. Liaising between the company and the customers for up-to-date conditions on pricing, service, and latest product release launches. Generating and developing prospect accounts to increase revenue, by partnering with the distribution chain. Continuously updating all customers on company product modifications, changes, and enhancements. Enhancing up to date knowledge on new products, procedures, services, and tools by attending departmental and training meetings. Maintaining professionalism, diplomacy, sensitivity, and tact to portray the company in a positive manner. Effectively attending conferences and trade shows. Using marketing data to maximize sales effectiveness and efficiency by using relevant sales management tools. Organizing joint sale calls and attending them with distributors. Preparing reports for sales and marketing and maintaining expense accounts. Updating and maintenance of customer accounts including contact names and numbers for future sales. With the help of inside sales support, provide product quotes to customers as needed. Ensuring follow-up after passing leads to managers with complete profile customer information, calls-to-action, sources, dates. Education and Experience: 1-3 years Strong Manufacturing background with a focus in Milling, Turning, Grooving Knowledgeable in tooling and manufacturing process Ability to assist customers with processing parts and correct application of tools. Job shop experience is high in regard Assisting customers with proper speeds and feeds for materials used. Experience in designing special tools is highly regarded Experience processing customer parts from drawing to finished product. Account management for current customers Proven ability to develop new customers is ideal. Degree in any field of sales and marketing is highly regarded Required Skills/Abilities: Capable of preserving confidential or sensitive information. Effective time management, organization and multi-tasking skills. Special people skills to deal with customers and an outgoing personality. Able to prospect new accounts. Effective written and verbal communication skills. Very good team player and should work well under pressure. Proficient in Microsoft Excel. Requires knowledge and some experience in own discipline through education and experience. Has some knowledge of business and its various aspects but is still acquiring further knowledge and experience. No supervisory responsibilities; accountable for developing functional contribution. Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments. Exchanges simple information, asks questions and checks for understanding. Use assigned methods, tools and processes. Support sharing of best practices. Physical Requirements: Must be able to lift 15 pounds at times. Must be able to travel. Must have a valid driver's license and the ability to travel 50% All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
    $83k-121k yearly est. Auto-Apply 60d+ ago
  • Field Service Support Specialist - PHL

    Industrial Electric Manufacturing 4.1company rating

    Berwick, PA jobs

    About IEM Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and today operates over 1.7 million square feet of manufacturing capacity. With $1B+ in annual sales and 10,000+ commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets, IEM continues to deliver exceptional product quality, dependable service, and the flexibility to meet complex technical requirements at scale. S JOB SUMMARY: The Field Service Support Specialist will provide comprehensive administrative and management support to the field service management team of IEM, a large electrical equipment manufacturing company. This role involves coordinating field service activities, managing documentation, assisting in the scheduling of field service technicians and maintaining internal NICET certifications for the FS department. This role is responsible for assisting with managing NICET test taking, deployments of practice tests and ensuring the techs make their test dates. This position will regularly interface between multiple departments within our company as well with outside vendors, customers and other manufacturing facilities in the IEM family. This position will work closely with the Field Service Senior Director, while also interfacing with the purchasing and manufacturing teams to ensure material and parts requests are fulfilled correctly, ensure they will be received at the customer sites prior to being needed onsite by our field technicians. The Field Service Support Specialist will be required to follow up with the field team to ensure all closeout documentation is completed correctly from the field and that the techs have successfully uploaded this documentation to our internal ERP and CRM systems. Assist with scheduling and coordination of assigned tasks, report to management if there are any unfulfilled items that prevent customer invoicing. Responsible for assisting management with creating monthly financial reports related to field services financial performance associated with completed projects. This role is responsible to assist in creating PowerPoint presentations and perform other duties which may be required by your supervisor KEY RESPONSIBILITIES: Administrative Support: Maintain and update service records, contracts, and customer/vendor information in the FS company database. Prepare and distribute completes service reports, invoices, project close out paperwork and other documentation required. Assist in onboarding new vendors and contractors, issuing the compliance documentation and follow up through completion of the onboarding process. Ensure all new vendor and contractors' documentation is compliant with company policies, procedures and industry regulations. Tracking and ensuring the FS field team submits ALL customer field trip service/start up reports on a weekly basis for review and record. Completing expense reports for the Senior Director and VP of Services monthly for review and submission to accounting utilizing the Certify expense report system. Assist in the RMA - (Return Material Authorization) documentation development process for FS. Assist the FS management team in compiling FS data and completing monthly financial performance reports associated with technician utilization, WIP reports, Direct/Indirect labor costs, OH costs, GP% and department Portfolio reviews. Ensure that all field service personnel are up to date with company policies, procedures, technical training and safety guidelines per the new hire - 4-week onboarding process. Scheduling and Coordination: Assist in scheduling and dispatching field service technicians based on training requirements, customer needs and availability. Coordinate travel arrangements, accommodations and logistics for field service personnel and FS management. Monitor service schedules associated will completed projects to ensure timely completion and submission of service reports to the customer and for internal records. Liaise with other IEM departments to ensure seamless coordination and support for field service operations. Communicate effectively with field service technicians, providing them with necessary information and updates related to internal process changes initiated by the FS management team. Assist in the planning and execution of field service projects from a administrative role associated with ensuring adherence to timelines and project budgets. Assist in tracking project progress, help identify potential risks/issues and recommend corrective actions. Prepare project status reports and present them to the Field Service Director on a bi-weekly and monthly basis. Collect data related to field service activities, performance metrics and customer feedback. Generate quarterly reports and presentations for FS management review, highlighting key insights and trends. Inventory Management: Monitor and manage inventory levels of service parts, tools and test equipment. Coordinate with the procurement team to ensure timely replenishment of necessary supplies. Maintain accurate records of inventory transactions, perform regular inventory documentation and system audits. Tracking the shipping and receiving of delivered FS parts and test equipment that arrive at the Virginia facility. Assist in developing an asset tracking system for FS tools and equipment. QUALIFICATIONS: Education: Bachelor's or Associate's degree in Business Administration, Management, or a related field. Experience/Skills Required: Minimum of 3 years experience in an administrative or support role, preferably in a fast-paced environment. Proficient in Microsoft Office Suite (Word, Excel, Power Point, Outlook) Ability to work effectively in a cross-functional team environment. Proficiency in working in ERP and CRM systems. Problem-solving mindset with the ability to handle complex issues. Attention to detail and strong organizational skills. Ability to manage multiple tasks and priorities in a fast-paced environment. Excellent communication skills. Work well with others in a team environment. Willingness to travel occasionally to company manufacturing facilities and FS regional offices. Why Join IEM At IEM, you'll join a team that powers some of the world's most ambitious projects. We're engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you're driven, collaborative, and ready to make an impact, we'd love to hear from you. Your creativity and passion can help us achieve great things-come be part of the journey. Learn more about IEM at ********************* We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at *********************/careers Recruiting Scams Beware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from ************* address. If you suspect fraudulent activity, do not share personal information and report it to us at iemfg.com/contact Non-Discrimination Statement IEM does not discriminate against any applicant based on any characteristic protected by law. Privacy Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's Workforce Member Privacy Policy.
    $40k-68k yearly est. Auto-Apply 18d ago
  • Application Specialist

    SMC 4.6company rating

    Boston, MA jobs

    Boston Outside Application Specialist PURPOSE The purpose of the Application Specialist position is to provide technical and sales support to SMC sales personnel, as well as SMC customers and distributors. The Application Specialist will provide project support for their assigned branch. ESSENTIAL DUTIES Participate in a monthly conference call to provide application success stories Focus on identifying and closing major revenue-producing projects Be involved with key accounts and their projects directly This includes being acquainted with the various buying influences at these accounts and the technical requirements for the introduction of specific SMC products Identify all specifications and regulatory needs at the customer level, and be able to relay their needs accurately and completely to the appropriate SMC Engineer or Product Specialist Provide continuous training to sales employees, customers, and distributors on products and applications This may include assisting the SMC training group with local presentations of training courses Document and/or monitor sales activity in SMC's CRM system Assist sales employees in detailed technical presentations to all levels of customers Complete all other duties as prescribed by sales management as necessary PHYSICAL DEMANDS/WORK ENVIRONMENT Fast-paced environment (includes both office and field work) Travel with some extended stay away from home Physically capable of lifting SMC products and displays up to 50 lbs. Varying work hours MINIMUM REQUIREMENTS Bachelor's Degree, or equivalent work experience Minimum of three (3) years of sales and/or technical field experience with SMC or equivalent industry Experience with or knowledge of competitive products and applications Demonstrated ability to size and implement our newest “high-tech” products Extensive SMC Application knowledge Extensive experience with various manufacturing products and processes, including (but not limited to) the following: packaging, electronics, food, chemical, automotive and medical Fluid Power Pneumatic Specialist Certification preferred Proficient in the use of computers and ability to learn new programs and tools as required Clean driving record For Internal Use Only:Sales001
    $89k-118k yearly est. 15d ago
  • Service Support Specialist

    Hydroworx International Master 3.7company rating

    Middletown, PA jobs

    The Service Support Specialist is an office-based role responsible for supporting all service operations and providing remote technical assistance to HydroWorx customers and field-based technicians. This position requires extensive product knowledge and a strong understanding of best practices related to field-based scopes of work. A primary responsibility of this role is the day-to-day management of service parts inventory at the corporate office, as well as all remote service parts inventory locations. The Service Support Specialist works closely with cross-functional teams, including Supply Chain, Project Management, Installation, and Production, to ensure efficient and effective service support. Qualifications Responsibilities/Essential Functions: Manage assigned service cases to full resolution by providing phone & email support to HydroWorx customers, contractors, and field technicians. Own SVC dept inventory process and procedures / maintain inventory levels at both MDT, field service vans and remote service locations. This includes the physical shipping of parts. Own service parts consumptions for completed jobs. Own SVC department role in RMA process to ensure field team is returning parts and following the correct process. Report all identified component issues or failures via the Continuous Improvement process. Assist with any special projects when directed. Education and Experience: High School Diploma or equivalent 5-10 years of work experience in a similar role related to the technical service industry Skills/Competencies: Ability to problem solve and troubleshoot Ability to make decisions under pressure Flexibility Excellent organizational skills Excellent interpersonal and customer service skills Great attention to detail Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear in order to exchange information. The employee must frequently lift and/or move up to 75 pounds. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copy and fax machines, filing cabinets. Tools and Equipment: Computer, telephone, copy & fax machines Work Hours: Monday through Friday, 8:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand. Occasional travel is required. Training: Training for this position will be conducted per HydroWorx Training Program.
    $39k-66k yearly est. 15d ago
  • Service Support Specialist - Industrial Equipment

    Ingersoll Rand 4.8company rating

    Davidson, NC jobs

    Service Support Specialist - Industrial Equipment BH Job ID: 3490 SF Job Req ID: 16282 Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title: Service Support Specialist - Industrial Equipment Location: Davidson, NC About Us: Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. Job Overview: The Technical Support Engineer is responsible for providing post sales technical support on air product lines for the authorized local service providers. Reporting to the regional Technical Support manager of a designated product range, this position is responsible for providing support for service network, supporting Technical Training as a subject matter expert and leveraging technology, to maximize customer satisfaction, loyalty and retention to assure company business goals are achieved. This role collaborates with other regional Technical Support teams and enables capability between regions. Responsibilities: * Acquire subject matter expertise in assigned air products and maintain expertise. * Represent Training and Technical Support on new product development teams. * Demonstrated ability to address conflict or opposing opinions and maintain a professional and cooperative temperament with internal and external customers. * Provide technical support for the field support organizations (IRCC's and Distribution) and directly to customers as required via phone, emails and customer site visits. * Support contact management capability for interaction with channel field technicians in support of resolving complex product and system issues impacting our customers. * Provide problem solving in a technical support role. * Load repetitive quality / reliability issues into QRMSa. * Compile technical bulletins fault trees and troubleshooting guides to ensure field personnel have access to latest updates / reference data. This includes contributing to the Knowledge Base to improve field connectivity and effective troubleshooting, through all mode of multimedia. * Communicate with peers, Engineers, Operations and Management to understand product specifications and root causes of issues. * Mentor Product Support team members by enhancing the professional and technical skills. * Support the development and implementation of "state-of-the -art" practices and technology and solutions to achieve operational excellence and customer support 24/7. * Engaged in New Product Development activities such as design and reliability, field trial testing/feedback, field upgrades training / technical support capability of new technology. * Participates in the activities of global expertise network leaders to drive TechDirect knowledge management execution; improve technician effectiveness with faster access to solutions and knowledge base. * Global Multi-media technical solution authoring and deployment. * Occasional delivery of air product technical training to customer centers, distributors, and customers. * Perform setup/teardown/storage, troubleshooting, and maintenance of classroom equipment. * Scope & Dimensions: Fiscally responsible for equipment valued around $50,000 + USD. 70% Phone, 20% Reliability / Projects, 10% Training (Phone Calls 5-20 per day). Requirements: * High School Diploma or G.E.D. * 5+ years of experience working with and troubleshooting industrial equipment. Preferences: * EPA 608 certification. * Experience with B2B or channel distribution. * Experience working with refrigerated dryers and/or desiccant dryers. Core Competencies: * Strong communication skills: written, presentation, verbal. * Customer focused. * Self-motivated, high initiative, self-directed. * Experience effectively acting on own initiative with minimal supervision. Travel & Work Arrangements/Requirements: Onsite What We Offer: At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit *************
    $31k-43k yearly est. 34d ago
  • Content Management/Editorial Support Specialist - TS/SCI with Polygraph

    LMI 3.9company rating

    McLean, VA jobs

    LMI currently has an opportunity for a Content Management/Editorial Support Specialist to support an Intelligence Community customer in the McLean area. Work hours required are approximately 10am-6pm, Monday thru Friday. The ideal candidate will serve in a full-time client facing role as a Publishing and Scheduling Officer for an Intelligence Community (IC) serving as the last line of review in publication of critical finished intelligence for policymakers and senior leadership. With minimal staff oversight, officers will work as a team to be responsible for proof-reading and copy-editing content; coordinating with analysts, graphic designers, cartographers, and fellow content managers; and supporting the enforcement and clarification of tradecraft standards. Responsibilities Proofreading current intelligence articles, graphics, and interactive visuals Ensure appropriate classification and control markings of all documents Making last-minute decisions regarding changes in publication with minimal staff oversight Posting items to the website and readying them for publication Provide excellent customer service to support contributing authors, managers, editors, production officers, graphic designers, & cartographers Maintain management process for quality control and feedback regarding published materials Adhere to office policies and procedures on issues such as formatting, graphics, and compliance with legal guidance Ensure content incorporates recent innovations in presentation and format Support the development team in identifying bugs or pain points in publishing finished products Qualifications Required: TS/SCI with polygraph is required. Bachelor's Degree in English, Writing, Communications or similarly related discipline, or a degree relevant to national security. 10+ years of experience as an Intelligence Analyst and/or IC Editor. Subject Matter Expertise in IC and DA tradecraft standards. 12+ years of professional editorial experience can be substituted for a college degree. Excellent working skills/knowledge providing editing support. Excellent working interpersonal and communication skills.
    $37k-57k yearly est. Auto-Apply 5d ago
  • Teacher Support Specialist

    Latham Centers 3.3company rating

    Massachusetts jobs

    Schedule: Monday - Friday, 7:00 AM - 3:00 PM Compensation: $20.00 - $21.50 per hour (based on experience) Location: Brewster, MA Are you passionate about helping students thrive academically and emotionally? We're looking for compassionate individuals to join us in supporting students to develop their educational, social, emotional, and behavioral skills. As a Teacher Support Specialist, you'll play a pivotal role in nurturing students' growth and success. Wondering what it's like to work here? Hear from our team and see what the role involves in this quick video: **************************** Key Responsibilities: In cooperation with Special Education teacher, plan and implement classroom related activities. In absence of Special Education Teacher, assume responsibility for the classroom. Supervise students in classroom-related activities. Work cooperatively with team members to implement IEP objectives. Maintain appearance of the classroom. Record behavioral progress in individual tracking logs on daily basis. Daily communication with Special Education teacher regarding issues which impact students. Active participation in supervision and Special Education component meetings. Plan and/or assist with activities for school vacations and summer school recreation program. Correct students' classroom work. Review results with student and teacher. Understand and implement the school behavior management program. Design and implement individualized and group behavior management programs. Other responsibilities as designated by Special Education Teacher or Principal Implement pre-vocational/vocational activities. Any work assigned shall be related to the Employee's normal duties, except for occasional emergencies. Requirements: High School degree or GED Valid driver's license Ability to handle children in crisis situations with safety and compassion Latham may be able to provide temporary individual housing based on availability Benefits: Generous 5 weeks of Paid Time Off Top-notch health plans (with Latham covering the first 75% of the deductible through an HRA) Tuition reimbursement for continuous learning Childcare reimbursement 403(b) Retirement fund match (up to 5%) Latham Centers, Inc. (Latham) provides equal opportunity for all individuals served and employed. Latham does not discriminate on the basis of race, color, ancestry, national origin, ethnic group identification, religion, marital or parental status, physical or mental disability, sex, sexual orientation, gender, gender identity or expression, genetic information, age, veteran status, or any other category protected under applicable law in treatment or employment at Latham, admission or access to Latham, or any other aspect of the programs and activities that Latham operates.
    $20-21.5 hourly 3d ago
  • Location Support Specialist

    Ag State 4.7company rating

    Aurelia, IA jobs

    AgState is currently seeking a Location Support Specialist! Are you a hard worker with a desire to grow and learn in your career? Join our team today! We are seeking a motivated individual who will be responsible, under the direction of the Location Leader, for agronomy and grain operations. This position as a Location Support Specialist may include helping with outside operations, weighing and unloading/loading trucks, helping with loading trains, supporting our chemical and fertilizer areas, scale operations, customer interaction, answering phones, and so much more. At AgState, you will find a team atmosphere committed to safety and excellence and a stable career that offers the following outstanding benefits! · AgState offers a generous benefits package including 401K Match or Defined Benefit (Pension) Retirement Plan · Medical · Dental · Vision · Life Insurance · Salary Continuation · Long Term Disability · Supplemental Insurance · Career Growth and Development Opportunities · Employee Assistance Program (EAP) · Education Assistance · Employee discounts and local discounts · Paid Holidays · Clothing Allowance · Generous Paid Time off Accrual ESSENTIAL DUTIES of a LOCATION SUPPORT SPECIALIST: · Assist in receiving, drying, blending, and loading grain as needed. · Weigh incoming and outgoing loads at scale, record grades, input scale tickets, and file tickets. · Office duties as assigned. (Cleaning, Fuel orders, Feed Orders, etc.) · Assist with rail shuttle loading and rail billing. · Support aspects of Agronomy Operations. · Support managing ag chemicals and fertilizer while learning chemical rates, uses, and restrictions. · Work in a safe & efficient manner. · Support all functions of Grain and Agronomy operations. · Perform housekeeping and daily checks as required. · Always utilize good customer service skills, when servicing and greeting customers, and when collaborating with co-workers and other departments within the company. · Respond to customer inquiries at the counter and over the phone. · Work overtime and seasonal hours as required. · Assist at other locations as needed. You Have: · Valid state motor vehicle operator's license. · Good computer skills · One year of related experience and/or education preferred, but not required. **Our values ~ RISE: Respect- ~ Integrity ~ Safety ~ Excellence ** Equal Opportunity Employer - we work hard to embrace diversity and inclusion and encourage employees at AgState to bring authenticity to work every day. APPLY NOW! To submit your application or to view our other openings within the company visit us online at *************** Contact Human Resources for an Internal Application.
    $30k-36k yearly est. Auto-Apply 57d ago

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