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Assistant Community Manager jobs at Related Companies - 280 jobs

  • Assistant Property Manager

    Brennan Investment Group 4.2company rating

    Rosemont, IL jobs

    Hours: Full-time; Monday - Friday, 8:30AM - 5:00pm We are seeking an Assistant Property Manager to join our team at Brennan Investment Group! The Assistant Property Manager position The Assistant Property Manager position supports the asset management function of a private real estate investment firm focused on achieving outstanding risk adjusted returns through acquiring, developing and operating industrial properties on a national platform. If you're a proactive, detail-driven professional who thrives in a collaborative environment and enjoys balancing tenant relations, building operations, and administrative responsibilities, we want to hear from you! Perks: High-spirited, positive, and welcoming culture. Exceptional team-oriented environment. Beautiful modern office space within a Class-A office building. Laid-back environment, with casual dress code. Fun company events and regular gatherings such as happy hours, team outings, and more. Competitive benefits offerings. Responsibilities: Have a comprehensive understanding of structural building systems. Have a comprehensive understanding of the services performed at the building as well as applicable contract language. (i.e. Landscape, Asphalt, etc.) Assist in the RFP process when rebidding service contracts. Approve One-Time Agreements and Service contracts. Utilize Prism to perform routine building inspections; Identify deficiencies and recommend action steps. Review tenant work order billback report via Prism. Utilization, input, and maintenance of information into Prism work order program. Assist in writing the narrative section of the monthly financial report(s). Track lease options and encumbrances. Prepare tenant welcome packets and onboarding materials. Process A/P invoices (coding, entering and obtaining proper approvals). Assist in A/R process, including charges to tenant accounts and assisting in tenant rent collections. Arrange for utility transfers upon acquisition and/or disposition of an asset; also, arrange for transfers upon tenant move out or move in. Utilizing Prism and Jones software, contact existing tenants and vendors to obtain current insurance coverage, any ongoing required maintenance contracts, and emergency contact lists. Review expense coding prior to property managers' approval. Review vendor monthly statements and request outstanding invoices for processing. Assist property managers and maintenance technicians with coordination of tenant repair requests. Assist property managers with vendor contract preparation and manage/organize the completed documents. Review vendor statements; obtain outstanding invoices for processing. Assist with tenant relation activities (email blasts, events, gifts, surveys, etc.). Complete expense reports for property managers and submit for approval and processing. Prepare vendor contracts, manage/organize the completed documents and enter into property management software upon execution. Collaborate with Operations team on property tax appeal documentation and other administrative tasks related to property tax appeals. Collaborate with property managers to process lender funding packages for capital projects, tenant improvements, commissions, etc. Assist property managers on CAM reconciliations, annual budgets, and any other necessary schedules. Qualifications: Requires 1-3 years' experience in Property Administration, management, or related field and/or training. Ability to use computer software and web-based applications. Proficient knowledge of the Microsoft Office Suite (e.g., Word, Excel, PowerPoint, Outlook). Ability to carry out specific oral and written instructions. Execute responsibilities with a sense of urgency and follow-through. Ability to collaborate with operations, accounting and leasing team members to complete various projects and assignments. Excellent customer service and interpersonal skills. Proven ability to communicate via email with customers, vendors, and internal team members. Demonstrated ability to manage multiple projects and tasks daily with efficiency and accuracy. Ability to organize and prioritize work assignments to meet deadlines. Positive, proactive work ethic and approach. College degree preferred. Real Estate Broker License or willingness to obtain.
    $37k-54k yearly est. 1d ago
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  • Portfolio Property Manager

    Douglas Elliman Property Management 4.1company rating

    New York, NY jobs

    Must have 7-10 years of experience in Property Management. Please do not reply if you have less than the minimum years required. Luxury COOP/Condo NYC experience Capital Project Experience - e.g. facade, heating systems, elevator modernizations, HVAC systems, etc. Administration/oversight for Apartment Alterations Substantial experience with co-op/condo boards and annual meetings Knowledge of financial matters - e.g. budget, arrears, capital project budgets Knowledge and experience with governmental compliance Familiar with all co-op condo governing documents - e.g. Offering Plans, By-Laws, etc. Experience with property management software programs - e.g. accounting systems, Buildinglink, etc. Basic proficiency in computer technology - e.g. Word, Excel, etc. Strong communication skills - written and verbal.
    $48k-73k yearly est. 3d ago
  • Senior Resident Manager

    The Moinian Group 4.0company rating

    New York, NY jobs

    Property Management company based in Manhattan is looking for a highly skilled, experienced, hands-on, energetic and detail-oriented Senior Resident Manager for its flagship location; a luxurious, high-traffic and fully occupied residential property of 1200 units. The successful candidate must have a successful track record of managing a large team of on-site employees, driving results, working effectively and efficiently with employees and vendors, be proficient in problem solving, and interacting with property residents always providing luxury, class-A service. Strong organization, communication (written and verbal), and excellent computer skills are a must. This role offers a 2 bedroom/2 bath apartment for the incumbent in which to live. Duties and responsibilities include, but are not limited, to the following: Team Management Hire, train, and supervise large teams for Concierge, maintenance, porters, security and 3rd party contractors as needed. Process property payroll. Responsible for performance management, including union management employees, compliance with all policies and procedures and training of all direct reports. Organize, monitor and assess the workflow of all supervised staff. Assure that staffing aligns to agreed qualifications Ensure proper staffing levels are within budget. Lead by example, coach and drive team performance to the highest standards of service, maintenance response time and resolution. Lead, manage, and coordinate with the Maintenance, Concierge and Property Management teams to process, schedule and resolve all maintenance requests within 24 hours of receipt. Vendor Management Manage and lead negotiation of service contracts to achieve highest levels of performance at competitive pricing in compliance with the company's policies and procedures. Oversee vendors and work executed and ensure work is performed to agreed terms. Manage external vendors, contractors and consultants as required by the company. Follow agreed processes and procedures to procure contract services, follow all on-boarding requirements and maintain contracts. Maintain excellent vendor relationships. Obtain vendor bids as needed. Licenses, Permits, Documentation Maintain documentation of as-builts, operating manuals, maintenance, standard operating and emergency procedures. Identify gaps and develop documentation in accordance to requirements. Assure that all required licenses, permits and certificates are maintained, available and current for the property, equipment and personnel. Operations, Building Systems and Unit Management Determine supply needs and place orders Prepare units and coordinate tenant move-ins and move-outs according to company policy Prepare team schedule to cover all business needs Ensure the highest level of cleanliness, maintenance and presentation at all property spaces; in-unit, common spaces, amenities, exterior. Highest level of customer service and interpersonal skills is a must Responsible for the proper maintenance and upkeep of all critical systems and mechanical equipment. General/Administrative Financial and operational reporting; assist with budget preparation and ensure budgets are met. Invoice processing and accounts payable oversight Construction/Maintenance Preparation and review of renovation contracts Manage all ongoing renovation projects (tracking progress, budget, and monitoring changes to original scope of work) Renovations and Capital Improvement project coordination Perform daily walkthroughs and inspections to review ongoing work and responsible of general condition of property. Compliance and violation management Position Requirements 10+ years' experience as a live-in Resident Manager. Strong MS Office skills (emphasis on Word/Excel) Team Management experience Extensive knowledge and experience using Yardi Voyager Onsite human resource experience - process and on-board new hire, prior experience with union employee benefits and management, and payroll. Sharp eye for detail and a relentless pursuit for excellence Strong multi-tasking skills Exceptional customer service and communication skills Strong organizational skills Ability to remain calm and thrive under pressure in a fast-paced environment
    $52k-90k yearly est. 3d ago
  • Assistant Property Manager

    Lincoln Property Company, Inc. 4.4company rating

    Highland, NY jobs

    Founded in 1965 by Mack Pogue as Lincoln Property Company, Willow Bridge Property Company is one of the United States' most respected full-service residential property companies, operating a successful portfolio in 75 markets. Headquartered in Dallas, Texas, Willow Bridge proudly employs over 5,500 team members, has built over 200,000 apartments and manages 220,000 units for its clients. To learn more, visit willowbridgepc.com. We create places people want to call home - starting with you. With decades of proven success, Willow Bridge is a national leader in residential property management and development, active in 29 states and managing more than 230,000 apartment homes across the U.S. At Willow Bridge, our purpose drives everything we do. Whether you're launching your career or looking to take the next step, we're here to support your growth with intention, flexibility, and real opportunities to make an impact. We're currently hiring for a Assistant Property Manager - someone who brings fresh thinking, follows through, and knows how to bring people together to get results. We value people who lead by listening, communicate with clarity, and take initiative to find better ways forward. If you're someone who believes in showing up with integrity, working collaboratively, and driving positive change, you'll feel right at home here. Let's grow together at Willow Bridge. Responsibilities The responsibilities of the Assistant Property Manager are as follows: * Assist with accepting move out notices, service requests and resident transfers. * Responsible for implementing lease renewal and resident retention programs. * Manage resident relations issues, which includes taking resident phone calls, requests and concerns. * Analyze weekly leasing reports and forecast occupancy trends. * Assist with developing and tracking marketing strategies, including advertising, promotions and publications. * Manage rent collections, late notices and posting rent. * Review and inspect vacancies, make-ready apartments and models. * Inspect the property for community policy violations, needed repairs and overall landscaping. * Additional duties as assigned. Qualifications The qualifications for an Assistant Property Manager are as follows: * A minimum of 1 year of related leasing or property management experience. * High school diploma or equivalent is required. Bachelor's degree is preferred. * Excellent interpersonal communication skills, including the ability to motivate and lead a team. * Proficiency in Microsoft Office (Word, Excel). * Able to multitask and meet deadlines in a timely and organized manner. * Must be able to work a flexible schedule, including weekends. * Must be able to tour the community with clients, which includes walking the property and climbing stairs. * This role MAY require a valid driver's license. Benefits Typical base compensation range depending on experience: $25 to $27 per hour USD Willow Bridge Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement. This role may require you to obtain a state specific license or certification.
    $25-27 hourly Auto-Apply 24d ago
  • Assistant Property Manager

    Lincoln Property Company, Inc. 4.4company rating

    Methuen Town, MA jobs

    Founded in 1965 by Mack Pogue as Lincoln Property Company, Willow Bridge Property Company is one of the United States' most respected full-service residential property companies, operating a successful portfolio in 75 markets. Headquartered in Dallas, Texas, Willow Bridge proudly employs over 5,500 team members, has built over 200,000 apartments and manages 220,000 units for its clients. To learn more, visit willowbridgepc.com. We create places people want to call home - starting with you. With decades of proven success, Willow Bridge is a national leader in residential property management and development, active in 29 states and managing more than 230,000 apartment homes across the U.S. At Willow Bridge, our purpose drives everything we do. Whether you're launching your career or looking to take the next step, we're here to support your growth with intention, flexibility, and real opportunities to make an impact. We're currently hiring for a Assistant Property Manager - someone who brings fresh thinking, follows through, and knows how to bring people together to get results. We value people who lead by listening, communicate with clarity, and take initiative to find better ways forward. If you're someone who believes in showing up with integrity, working collaboratively, and driving positive change, you'll feel right at home here. Let's grow together at Willow Bridge. Responsibilities The responsibilities of the Assistant Property Manager are as follows: * Assist with accepting move out notices, service requests and resident transfers. * Responsible for implementing lease renewal and resident retention programs. * Manage resident relations issues, which includes taking resident phone calls, requests and concerns. * Analyze weekly leasing reports and forecast occupancy trends. * Assist with developing and tracking marketing strategies, including advertising, promotions and publications. * Manage rent collections, late notices and posting rent. * Review and inspect vacancies, make-ready apartments and models. * Inspect the property for community policy violations, needed repairs and overall landscaping. * Additional duties as assigned. Qualifications The qualifications for an Assistant Property Manager are as follows: * A minimum of 1 year of related leasing or property management experience. * High school diploma or equivalent is required. Bachelor's degree is preferred. * Excellent interpersonal communication skills, including the ability to motivate and lead a team. * Proficiency in Microsoft Office (Word, Excel). * Able to multitask and meet deadlines in a timely and organized manner. * Must be able to work a flexible schedule, including weekends. * Must be able to tour the community with clients, which includes walking the property and climbing stairs. * This role MAY require a valid driver's license. Benefits Typical base compensation range depending on experience: $28 to $32 per hour USD Willow Bridge Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement. This role may require you to obtain a state specific license or certification.
    $28-32 hourly Auto-Apply 60d+ ago
  • Assistant Property Manager

    Hines 4.3company rating

    Chicago, IL jobs

    When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News & World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines. Responsibilities As an Assistant Property Manager at Hines, you play a key role in facilitating the smooth day-to-day operations of the property, while providing the highest quality hospitality experience. The successful candidate will be organized, have an eye for detail and a passion for delivering exceptional customer service. At Hines, delivering an exceptional experience means combining a hospitality culture with real estate knowledge to create spaces where people feel valued, connected, and inspired. Responsibilities include, but are not limited to: Hospitality / Leadership: In accordance with the firm's leadership principles - train, mentor, and continuously develop all property personnel in providing a best-in-class hospitality experience. Assist with leading a cross-functional team, including third-party service providers, in the delivery of Hines' Hospitality Standards. Assist in coordinating unique event programming with a focus on creating and maintaining a community atmosphere. Ensure property engagement and service offerings are aligned with Hines' service level standards. Ensure all corporate objectives and policies are met. Operations: Maintain and build strong tenant relationships with facility/office managers Assist in managing and reporting on all property financial activities Manage vendor relationships for all activities related to the physical operation of the property. Assist in supervising property management office administrative positions and duties Assist in developing, implementing, and maintaining a marketing and leasing strategy for both current and prospective tenants (clients) while collaborating with asset managers or owners to meet performance objectives. Ensure the property is well-maintained and aesthetically pleasing. Ensure compliance with all government, industry, regional and company required programs, objectives, and policies. Assist with the direction of emergency procedures including but not limited to: Executing emergency plans and practice drills Monitoring emergency equipment Leading and/or assisting with evacuations, bomb searches and life safety alarms as deemed reasonable and prudent Acting as fire/life safety director while assisting emergency authorities and response teams Qualifications Minimum Requirements include: Bachelor's degree from an accredited institution with a focus on business administration, hospitality, real estate, or in a related field preferred; high school diploma required. 2+ years professional work experience, with supervisory experience strongly preferred. Financial experience including profit and loss (P&L) responsibility, budgetary oversight, cost analysis, and management of service contracts and arrears. Proficient in Microsoft Office software. Successful completion of the Hines Property Management Training Program or equivalent real estate knowledge. Passion for working with people, creating amazing experiences, and leading with a hospitality mindset. High degree of emotional intelligence with proven ability to think creatively in all job responsibilities. Solution-oriented with strong organizational, analytical and project management skills. Maintain composure and professionalism at all times. Excellent interpersonal, verbal, and written communication skills utilizing proper punctuation, grammar, diction, and style. Eager to be a part of a fast-paced and dynamic work environment. Takes initiative and is a proactive leader always focused on continuous improvement. Work indoors approximately 95% of the time and outdoors 5% of the time. Use olfactory, auditory, and visual senses to inspect building(s) and detect emergency alarms. On occasion, perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings. Ability to lift up to 25lbs. Though occurrences are rare, be accessible 24 hours a day in case of an emergency and perform on-site operations management during natural disasters. Transfer properties and work overtime as business needs deem appropriate. Compensation: $75,000 - $90,000 Closing At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects - all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs. While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive. Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023. We are an equal opportunity employer and support workforce diversity. No calls or emails from third parties at this time please. We can recommend jobs specifically for you! Click here to get started.
    $75k-90k yearly Auto-Apply 5d ago
  • Assistant Property Manager

    Hines 4.3company rating

    Chicago, IL jobs

    When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News & World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines. Responsibilities As an Assistant Property Manager at Hines, you play a key role in facilitating the smooth day-to-day operations of the property, while providing the highest quality hospitality experience. The successful candidate will be organized, have an eye for detail and a passion for delivering exceptional customer service. At Hines, delivering an exceptional experience means combining a hospitality culture with real estate knowledge to create spaces where people feel valued, connected, and inspired. Responsibilities include, but are not limited to: Hospitality / Leadership: In accordance with the firm's leadership principles - train, mentor, and continuously develop all property personnel in providing a best-in-class hospitality experience. Assist with leading a cross-functional team, including third-party service providers, in the delivery of Hines' Hospitality Standards. Assist in coordinating unique event programming with a focus on creating and maintaining a community atmosphere. Ensure property engagement and service offerings are aligned with Hines' service level standards. Ensure all corporate objectives and policies are met. Operations: Maintain and build strong tenant relationships with facility/office managers Assist in managing and reporting on all property financial activities Manage vendor relationships for all activities related to the physical operation of the property. Assist in supervising property management office administrative positions and duties Assist in developing, implementing, and maintaining a marketing and leasing strategy for both current and prospective tenants (clients) while collaborating with asset managers or owners to meet performance objectives. Ensure the property is well-maintained and aesthetically pleasing. Ensure compliance with all government, industry, regional and company required programs, objectives, and policies. Assist with the direction of emergency procedures including but not limited to: Executing emergency plans and practice drills Monitoring emergency equipment Leading and/or assisting with evacuations, bomb searches and life safety alarms as deemed reasonable and prudent Acting as fire/life safety director while assisting emergency authorities and response teams Qualifications Minimum Requirements include: Bachelor's degree from an accredited institution with a focus on business administration, hospitality, real estate, or in a related field preferred; high school diploma required. 2+ years professional work experience, with supervisory experience strongly preferred. Financial experience including profit and loss (P&L) responsibility, budgetary oversight, cost analysis, and management of service contracts and arrears. Proficient in Microsoft Office software. Successful completion of the Hines Property Management Training Program or equivalent real estate knowledge. Passion for working with people, creating amazing experiences, and leading with a hospitality mindset. High degree of emotional intelligence with proven ability to think creatively in all job responsibilities. Solution-oriented with strong organizational, analytical and project management skills. Maintain composure and professionalism at all times. Excellent interpersonal, verbal, and written communication skills utilizing proper punctuation, grammar, diction, and style. Eager to be a part of a fast-paced and dynamic work environment. Takes initiative and is a proactive leader always focused on continuous improvement. Work indoors approximately 95% of the time and outdoors 5% of the time. Use olfactory, auditory, and visual senses to inspect building(s) and detect emergency alarms. On occasion, perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings. Ability to lift up to 25lbs. Though occurrences are rare, be accessible 24 hours a day in case of an emergency and perform on-site operations management during natural disasters. Transfer properties and work overtime as business needs deem appropriate. Compensation: $75,000 - $90,000 Closing At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects - all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs. While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive. Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023. We are an equal opportunity employer and support workforce diversity. No calls or emails from third parties at this time please.
    $75k-90k yearly Auto-Apply 3d ago
  • Assistant Property Manager (Polyclinic)

    Winncompanies 4.0company rating

    New York, NY jobs

    WinnCompanies is seeking an Assistant Property Manager to join our team at Polyclinic Apartments, a 151-unit residential property in New York, NY. In this role, you will support the Property Manager in managing all aspects of the community, including leasing, accounts receivable, accounts payable, service requests, and customer service. Please note that the pay range for this position is $25.94 to $33.75 per hour. Final salary will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. Responsibilities: Monitor collections, post rent payments, enforce the collection policy, and initiate legal action when required. Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, processing recertifications, and negotiating lease renewals. Provide exceptional customer service, respond to resident issues and complaints in a timely manner, and promote positive resident relations. Assist in all facets of physical and financial management as needed and assigned. Act as Property Manager in absence of the Manager for specified amounts of time. Prepare financial reports for the Property Manager, as well as resident correspondence and recertification notices. Monitor the flow of accounts payable, from issuing purchase orders to processing invoices. Requirements: High school diploma or GED equivalent. Minimum of 1 year of relevant work experience in property management. Less than 1 year of supervisory experience. A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy. Experience with various computer systems, including Microsoft Office. Outstanding verbal and written communication skills. Excellent customer service skills. Superb attention to detail. Willingness to learn and be trained. Ability to multi-task in a fast-paced office environment. Ability to work with a diverse group of people and personalities. Preferred Qualifications: Associate's degree. Experience with RealPage property management software.
    $25.9-33.8 hourly 4d ago
  • Assistant Property Manager

    Lincoln Property Company, Inc. 4.4company rating

    Framingham, MA jobs

    Founded in 1965 by Mack Pogue as Lincoln Property Company, Willow Bridge Property Company is one of the United States' most respected full-service residential property companies, operating a successful portfolio in 75 markets. Headquartered in Dallas, Texas, Willow Bridge proudly employs over 5,500 team members, has built over 200,000 apartments and manages 220,000 units for its clients. To learn more, visit willowbridgepc.com. We create places people want to call home - starting with you. With decades of proven success, Willow Bridge is a national leader in residential property management and development, active in 29 states and managing more than 230,000 apartment homes across the U.S. At Willow Bridge, our purpose drives everything we do. Whether you're launching your career or looking to take the next step, we're here to support your growth with intention, flexibility, and real opportunities to make an impact. We're currently hiring for a Assistant Property Manager - someone who brings fresh thinking, follows through, and knows how to bring people together to get results. We value people who lead by listening, communicate with clarity, and take initiative to find better ways forward. If you're someone who believes in showing up with integrity, working collaboratively, and driving positive change, you'll feel right at home here. Let's grow together at Willow Bridge. Responsibilities The responsibilities of the Assistant Property Manager are as follows: * Assist with accepting move out notices, service requests and resident transfers. * Responsible for implementing lease renewal and resident retention programs. * Manage resident relations issues, which includes taking resident phone calls, requests and concerns. * Analyze weekly leasing reports and forecast occupancy trends. * Assist with developing and tracking marketing strategies, including advertising, promotions and publications. * Manage rent collections, late notices and posting rent. * Review and inspect vacancies, make-ready apartments and models. * Inspect the property for community policy violations, needed repairs and overall landscaping. * Additional duties as assigned. Qualifications The qualifications for an Assistant Property Manager are as follows: * A minimum of 1 year of related leasing or property management experience. * High school diploma or equivalent is required. Bachelor's degree is preferred. * Excellent interpersonal communication skills, including the ability to motivate and lead a team. * Proficiency in Microsoft Office (Word, Excel). * Able to multitask and meet deadlines in a timely and organized manner. * Must be able to work a flexible schedule, including weekends. * Must be able to tour the community with clients, which includes walking the property and climbing stairs. * This role MAY require a valid driver's license. Benefits Typical base compensation range depending on experience: $30 to $35 per hour USD Willow Bridge Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement.
    $30-35 hourly Auto-Apply 60d+ ago
  • Assistant Property Manager (Rockland Street Elderly Housing)

    Winncompanies 4.0company rating

    Boston, MA jobs

    WinnCompanies is looking for an Assistant Property Manager to join our team at ABCD Scattered Portfolio with 130 units in total located in Roxbury, Dorchester and Mattapan, MA. In this role, you will support the Property Manager in managing all aspects of the community, including leasing, accounts receivable, accounts payable, service requests, and customer service. The pay range for this position is $24.88 to $29.00 per hour, dependent on experience. Additionally, the selected candidate will adhere to the following work schedule: Mondays to Friday 8:30 AM to 5:00 PM. Responsibilities Monitor collections, post rent payments, enforce the collection policy and initiate legal action when required. Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, recertifications and negotiating lease renewals. Provide exceptional customer service, respond timely to resident issues and complaints, and promote positive resident relations. Assist in all facets of physical and financial Management as needed and assigned. Act as Property Manager in absence of the Manager for specified amounts of time. Prepare financial reports for the Property Manager as well as resident correspondence, and recertification notices. Monitor the flow of accounts payable from issuing purchase orders to processing invoices. Requirements High school diploma or GED equivalent. Minimum of 1 year of relevant work experience in property management or leasing. Less than 1 year of supervisory experience. A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy. Prior experience with PBS8, HUD and LIHTC programs. Experience with various computer systems, such as Microsoft Office Suite. Outstanding verbal and written communication skills. Excellent customer service skills. Superb attention to detail. Ability to multi-task in a fast-paced office environment. Ability to work with a diverse group of people and personalities. Preferred Qualifications Associate's degree. Bilingual in English and Haitian Creole, or Portuguese, or Spanish. COS Certification.
    $24.9-29 hourly 22d ago
  • Regional Property Manager

    Beacon Communities 3.9company rating

    Boston, MA jobs

    Regional Property Manager, Boston Corporate Office - Boston, MA General Statement of Duties: The Regional Property Manager is a result driven leader responsible for achieving satisfactory financial performance goals and maintaining the physical condition and marketability of the communities. Effectively develops and leads strong property management, compliance, leasing, maintenance and resident services teams to accomplish short and long-term objectives for assigned portfolio. The Regional Property Manager will support multiple properties as assigned throughout Beacon's Boston, MA portfolio including, but not limited to: 140 Clarendon (140 Clarendon St, Boston, MA 02116) Lenox and Camden Apartments (136 Lenox St, Boston, MA 02118) Mandela Homes (1855 Washington St, Boston, MA 02118) The Anne M Lynch Homes at Old Colony (20 Rev. Burke St, South Boston, MA 02127) Supervision Received: Reports to the Regional Vice President of PM. Direct Reports: Property Managers, Senior Property Managers. Essential Functions of the Position: (Any one position may not include all of the duties listed, nor do the listed examples include all duties that may be found in positions of this class). Responsible for achieving financial performance objectives and managing the portfolio's financial operations following company and government agency rules, regulations and guidelines. Oversees preparation of annual operating budgets and performs budget projections for all properties. Analyzes actual income and expenses against approved budget guidelines. Ensures accurate and timely withdrawal of all reserve funds. Conducts financial results reviews with Senior Property Managers and Property Managers, on a routine basis. Forecasts and identifies problems with the Regional Vice President and implements corrective action. Oversees revenue management and pricing processes. Oversees preparation of rent increase packages and timely submissions. Ensures timely collection of resident and agency rents and/or subsidy payments. Implements appropriate collection practices. Provides support for information required by owners, investors, lenders and agencies for their region. Assesses and recommends changes to current policies and operational practices. Sets operational goals for each property and establishes company standards for property operations, sales and leasing, collections, and customer service. Enforces and adheres to company policies, rules and regulations. Preserves and respects resident and applicant confidentiality. Monitors and ensures program and regulatory compliance with the LIHTC and/or HUD program(s). Represents Beacon Communities to the public and collaboratively develops a partnership with public officials, businesses and agencies. Acts as liaison to external and internal parties for all property-related emergencies. Leads, manages, trains and develops a strong management team to drive the company's growth. Determines staffing needs and directs the hiring process. Manages, trains and develops Senior Property Managers and Property Managers Assist in succession planning for region. Oversees the physical condition and security of all communities within the portfolio. Maintains knowledge of the physical condition of all properties and ensures inspection readiness. Conducts physical site inspections. Makes recommendations for exterior and interior apartment improvements. Assists other Beacon properties outside the region as requested by the Regional Vice President. Establishes a good working relationship with Regional Maintenance Directors and supports their efforts to standardize and streamline processes and efficiencies. Fosters a positive, active and collaborative relationship with residents and ensures residents are being serviced appropriately. Collaborates with Area Resident Services Manager to ensure program and service commitments are being met. Collaborates with Regional Marketing Manager and Regional Vice President to ensures all marketing initiatives are executed in accordance with the company's marketing strategy and guidelines. Minimum Qualifications: Education: Bachelor's Degree in business or related field, advanced degree and/or professional certification preferred. Experience: Minimum five years property management experience including staff management and development, budgeting/ financial analysis. Multi-community, mixed income residential property management experience preferred. Qualifications and Skills: Solid property management operational experience. Proven expertise in affordable housing programs. Ability to manage projects from conceptualization to implementation. Strong interpersonal skills that include conflict management and employee motivation. Excellent analytical and problem-solving skills. Knowledge of Microsoft Word, Excel and Yardi. Excellent verbal and written communication skills. Entrepreneurial, flexible, creative and detail oriented. Ability to handle emergency situations and pressure due to complexity and time sensitivity. On call 24/7 for emergencies. Assistant Regional Vice President Functional Job Competencies required: Job Knowledge, Organizational Savvy, Managing Diversity, Leadership. Beacon Core Competencies required for all positions: Teamwork, Integrity/Ethics, Dependability, Customer Focus, Adaptability/Flexibility. Beacon Management Competencies required for all Management positions: Decision-Making/Judgment, Communication, Budgets/Cost Control, Managing for Results, People Development. Compensation: $130,000 - $145,000 annual salary Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.
    $130k-145k yearly 8d ago
  • Assistant Property Manager (Louis Barett)

    Winncompanies 4.0company rating

    Lynn, MA jobs

    WinnCompanies is looking for an Assistant Property Manager to join our team at Louis Barett, a 145-unit residential community located in Lynn, MA. In this role, you will support the Property Manager in managing all aspects of the community, including leasing, accounts receivable, accounts payable, service requests, and customer service. The pay range for this position is $28.00 to $30.00 per hour, dependent on experience. Responsibilities: Monitor collections, post rent payments, enforce the collection policy and initiate legal action when required. Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, recertifications and negotiating lease renewals. Provide exceptional customer service, respond timely to resident issues and complaints, and promote positive resident relations. Assist in all facets of physical and financial Management as needed and assigned. Act as Property Manager in absence of the Manager for specified amounts of time. Prepare financial reports for the Property Manager as well as resident correspondence, and recertification notices. Monitor the flow of accounts payable from issuing purchase orders to processing invoices. Requirements: High school diploma or GED equivalent. Minimum of 1 year of relevant work experience in property management or leasing. Less than 1 year of supervisory experience. Bilingual in English & Spanish. Experience with various computer systems, such as Microsoft Office Suite, OneSite and Blue Moon. Outstanding verbal and written communication skills. Excellent customer service skills. Superb attention to detail. Ability to multi-task in a fast-paced office environment. Ability to work with a diverse group of people and personalities. Preferred Qualifications: Associate's degree.
    $28-30 hourly 22d ago
  • Assistant Property Manager (Spencer Green)

    Winncompanies 4.0company rating

    Revere, MA jobs

    WinnCompanies is looking for an Assistant Property Manager to join our team at Spencer Green, a 233-unit affordable housing community located in Chelsea, MA. In this role, you will support the Property Manager in managing all aspects of the community, including leasing, accounts receivable, accounts payable, service requests, and customer service. The pay range for this role is $26.00-$29.00 per hour dependent on experience. The selected candidate will adhere to the following schedule: Monday through Friday from 8:30AM-5:00PM. Responsibilities: Monitor collections and post rent payments. Enforce the collection policy and initiate legal action when required. Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, recertifications and negotiating lease renewals. Provide exceptional customer service. Respond timely to resident issues and complaints promoting positive resident relations. Assist in all facets of physical and financial Management as needed and assigned. Act as Property Manager in absence of the Manager for specified amounts of time. Prepare financial reports for the Property Manager as well as resident correspondence and recertification notices. Monitor the flow of accounts payable from issuing purchase orders to processing invoices. Requirements: High school diploma or GED equivalent. Less than 1 year of relevant work experience. Less than 1 year of supervisory / managerial experience. LIHTC and / or HUD Project Based Section 8. A current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy. Proficient with web-based applications and various computer systems, such as Microsoft Office. Outstanding verbal and written communication skills. Excellent customer service skills. Superb attention to detail. Adaptable to change. Ability to multi-task in a fast-paced office environment. Ability to work with a diverse group of people and personalities. Preferred Qualifications: Associate's degree. Bilingual in English and Spanish. Experience administering Affordable Programs such as Low Income Housing Tax Credit (LIHTC), Tax Exempt Bond, HOME, HPTF, or other state or local programs that may apply to this property OneSite Property Management software experience Certifications in HUD property management such as: CPO, COS, NAHP. LIHTC property management such as: SHCM, TCS, C3P, HCCP, NAHP. Prior experience with new construction lease ups.
    $26-29 hourly 6d ago
  • Assistant Property Manager

    Lincoln Property Company, Inc. 4.4company rating

    Chicago, IL jobs

    Founded in 1965 by Mack Pogue as Lincoln Property Company, Willow Bridge Property Company is one of the United States' most respected full-service residential property companies, operating a successful portfolio in 75 markets. Headquartered in Dallas, Texas, Willow Bridge proudly employs over 5,500 team members, has built over 200,000 apartments and manages 220,000 units for its clients. To learn more, visit willowbridgepc.com. We create places people want to call home - starting with you. With decades of proven success, Willow Bridge is a national leader in residential property management and development, active in 29 states and managing more than 230,000 apartment homes across the U.S. At Willow Bridge, our purpose drives everything we do. Whether you're launching your career or looking to take the next step, we're here to support your growth with intention, flexibility, and real opportunities to make an impact. We're currently hiring for a Assistant Property Manager - someone who brings fresh thinking, follows through, and knows how to bring people together to get results. We value people who lead by listening, communicate with clarity, and take initiative to find better ways forward. If you're someone who believes in showing up with integrity, working collaboratively, and driving positive change, you'll feel right at home here. Let's grow together at Willow Bridge. Responsibilities The responsibilities of the Assistant Property Manager are as follows: * Assist with accepting move out notices, service requests and resident transfers. * Responsible for implementing lease renewal and resident retention programs. * Manage resident relations issues, which includes taking resident phone calls, requests and concerns. * Analyze weekly leasing reports and forecast occupancy trends. * Assist with developing and tracking marketing strategies, including advertising, promotions and publications. * Manage rent collections, late notices and posting rent. * Review and inspect vacancies, make-ready apartments and models. * Inspect the property for community policy violations, needed repairs and overall landscaping. * Additional duties as assigned. Qualifications The qualifications for an Assistant Property Manager are as follows: * A minimum of 1 year of related leasing or property management experience. * High school diploma or equivalent is required. Bachelor's degree is preferred. * Excellent interpersonal communication skills, including the ability to motivate and lead a team. * Proficiency in Microsoft Office (Word, Excel). * Able to multitask and meet deadlines in a timely and organized manner. * Must be able to work a flexible schedule, including weekends. * Must be able to tour the community with clients, which includes walking the property and climbing stairs. * This role MAY require a valid driver's license. Benefits Typical base compensation range depending on experience: $26.00 to $27.50 per hour USD Willow Bridge Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement. This role may require you to obtain a state specific license or certification.
    $26-27.5 hourly Auto-Apply 29d ago
  • Assistant Property Manager (Spencer Green)

    Winncompanies 4.0company rating

    Chelsea, MA jobs

    WinnCompanies is looking for an Assistant Property Manager to join our team at Spencer Green, a 233-unit affordable housing community located in Chelsea, MA. In this role, you will support the Property Manager in managing all aspects of the community, including leasing, accounts receivable, accounts payable, service requests, and customer service. The pay range for this role is $26.00-$29.00 per hour dependent on experience. The selected candidate will adhere to the following schedule: Monday through Friday from 8:30AM-5:00PM. Responsibilities: Monitor collections and post rent payments. Enforce the collection policy and initiate legal action when required. Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, recertifications and negotiating lease renewals. Provide exceptional customer service. Respond timely to resident issues and complaints promoting positive resident relations. Assist in all facets of physical and financial Management as needed and assigned. Act as Property Manager in absence of the Manager for specified amounts of time. Prepare financial reports for the Property Manager as well as resident correspondence and recertification notices. Monitor the flow of accounts payable from issuing purchase orders to processing invoices. Requirements: High school diploma or GED equivalent. Less than 1 year of relevant work experience. Less than 1 year of supervisory / managerial experience. LIHTC and / or HUD Project Based Section 8. A current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy. Proficient with web-based applications and various computer systems, such as Microsoft Office. Outstanding verbal and written communication skills. Excellent customer service skills. Superb attention to detail. Adaptable to change. Ability to multi-task in a fast-paced office environment. Ability to work with a diverse group of people and personalities. Preferred Qualifications: Associate's degree. Bilingual in English and Spanish. Experience administering Affordable Programs such as Low Income Housing Tax Credit (LIHTC), Tax Exempt Bond, HOME, HPTF, or other state or local programs that may apply to this property OneSite Property Management software experience Certifications in HUD property management such as: CPO, COS, NAHP. LIHTC property management such as: SHCM, TCS, C3P, HCCP, NAHP. Prior experience with new construction lease ups.
    $26-29 hourly 6d ago
  • Assistant Property Manager (Patrick Sullivan Apartments)

    Winncompanies 4.0company rating

    Chicago, IL jobs

    WinnCompanies is looking for an Assistant Property Manager to join our team at Patrick Sullivan Apartments, a 479-unit affordable housing community located in Chicago, IL. In this role, you will support the Property Manager in managing all aspects of the community, including leasing, accounts receivable, accounts payable, service requests, and customer service. Please note that the pay range for this position is $21.00 to $23.00 per hour, depending on experience. The selected candidate will adhere to the following schedule: Monday through Friday from 8:00AM to 5:00PM and every other Saturday from 8:00AM to 12:00PM. Responsibilities: Monitor collections, post rent payments, enforce the collection policy, and initiate legal action when required. Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, processing recertifications, and negotiating lease renewals. Provide exceptional customer service, respond to resident issues and complaints in a timely manner, and promote positive resident relations. Assist in all facets of physical and financial management as needed and assigned. Act as Property Manager in absence of the Manager for specified amounts of time. Prepare financial reports for the Property Manager, as well as resident correspondence and recertification notices. Monitor the flow of accounts payable, from issuing purchase orders to processing invoices. Requirements: High school diploma or GED equivalent. Less than 1 year of relevant work experience. Less than 1 year of supervisory experience. Complete Rent Calculation Training and CHA Yardi Training within 120-days. Previous experience completing recertifications. Previous affordable housing experience Experience with various computer systems, including Microsoft Office. Outstanding verbal and written communication skills. Excellent customer service skills. Superb attention to detail. Willingness to learn and be trained. Ability to multi-task in a fast-paced office environment. Ability to work with a diverse group of people and personalities. Preferred Qualifications: Associate's degree. Previous experience with RAD Program. Previous experience working with Chicago Housing Authority. Experience with Yardi or RealPage property management software.
    $21-23 hourly 6d ago
  • Assistant Property Manager (Britton Budd Apartments)

    Winncompanies 4.0company rating

    Chicago, IL jobs

    WinnCompanies is looking for an Assistant Property Manager to join our team at Britton Budd Apartments, a 173-unit affordable housing community located in Chicago, IL. In this role, you will support the Property Manager in managing all aspects of the community, including leasing, accounts receivable, accounts payable, service requests, and customer service. The pay range for this role is $19.50-$20.50 per hour dependent on experience. The selected candidate will adhere to the following schedule: Monday through Friday from 8:00AM to 5:00PM and every other Saturday from 8:00AM to 12:00PM. Responsibilities: Monitor collections and post rent payments. Enforce the collection policy and initiate legal action when required. Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, recertifications and negotiating lease renewals. Provide exceptional customer service. Respond timely to resident issues and complaints promoting positive resident relations. Assist in all facets of physical and financial Management as needed and assigned. Act as Property Manager in absence of the Manager for specified amounts of time. Prepare financial reports for the Property Manager as well as resident correspondence and recertification notices. Monitor the flow of accounts payable from issuing purchase orders to processing invoices. Requirements: High school diploma or GED equivalent. Less than 1 year of relevant work experience. Less than 1 year of supervisory / managerial experience. Complete Rent Calculation Class, CHA Yardi Training Class and Tax Credit Class within 120 days. Previous affordable housing experience. Proficient with web-based applications and various computer systems, such as Microsoft Office. Outstanding verbal and written communication skills. Excellent customer service skills. Superb attention to detail. Adaptable to change. Ability to multi-task in a fast-paced office environment. Ability to work with a diverse group of people and personalities. Preferred Qualifications: Associate's degree. TCS and / or COS certification. Previous experience working with Chicago Housing Authority. Previous experience with LIHTC.
    $19.5-20.5 hourly 6d ago
  • Assistant Property Manager - Apartments

    First Realty Management Corp 4.1company rating

    Boston, MA jobs

    A family-owned and privately held property management company, First Realty Management has more than 70 years of experience with the industry knowledge to match. We combine the resources of a large company with the personal touch and attention to detail of a small, local firm. At the core of it all, our talented employees are what make us stand out above the rest. While we perform as a top-tier property management company, we strongly emphasize our close-knit, family-owned foundation. Professional growth is encouraged through a commitment to educational advancement and opportunities to learn from industry thought leaders. We create a sought-after community atmosphere by recognizing and celebrating those who go above and beyond. And above all else - we always put our team members first. First Realty Management is seeking a qualified Assistant Property Manager to be a key part of the management team for a market-rate, luxury apartment community, in Roslindale, MA. We are seeking an independent, highly self-motivated individual who will provide the highest quality product and service by: Assisting in operating the property within established financial guidelines and budget. Supervision of work orders and maintenance staff in the absence of the Manager. Maintaining occupancy at established levels. Reviewing delinquent accounts and taking required action. Ensuring residents' requests are responded to in a timely, efficient, and courteous manner. Maintaining resident account information on RealPage. Performing the monthly closing. Assisting the Property Manager with coordinating apartment turnovers. Coordinating resident activities. Ordering office supplies and maintaining office equipment. Utilizing systems such as Entrata and RealPage Requirements: Must have 3 plus years experience in assisting in managing multi-family rental housing with strong marketing skills. Strong resident relation skills with the ability to communicate effectively, verbally and in writing. The ideal candidate will be able to exercise excellent leadership, judgment, and initiative. Superior writing and computer skills with solid knowledge of Microsoft Office programs. Knowledge of property management software such as RealPage/One Site is highly preferred. Superior multi-tasking abilities are essential to the position. Superior customer service and professionalism. Benefits: Sign-on Bonus. Paid Vacation, Holidays, PTO/Personal leave. 401(k) plan. Health, Vision, and Dental Insurance. Life Insurance, Short- & Long-Term Disability. Flex spending accounts & Transportation expense accounts. Opportunity for professional growth and development. An EOE/ Veterans/Disabled Employer: If you need an accommodation to apply due to a disability or protected veteran status, please contact HR at ************, ext. 3772.
    $39k-52k yearly est. 26d ago
  • Assistant Property Manager

    Waterton Search 4.0company rating

    Chicago, IL jobs

    As an Assistant Community Manager (Assistant Property Manager), you will help oversee the administrative, leasing, and customer service facets of the community's operations to achieve occupancy and income goals. This position will manage rent collection, maintain controls over accounts receivables, administer the lease renewal program, and assist with month-end reporting. Waterton utilizes Yardi as the property management system. Your Impact and Job Responsibilities Ensure that all rents are collected in a timely manner and manage the demand processes in accordance with local law, including the eviction process when necessary. Maintain controls over accounts receivables by applying payments to resident ledgers, scanning collection notices, creating and delivering non-sufficient funds notification letters, and updating lease information. Oversee the lease renewal program and documentation process. Assist Community Manager in generating and balancing month-end reports (i.e. rent roll report, security deposit report, and lease expiration report). Build and maintain positive relationships with residents by addressing inquiries, concerns and requests in a timely manner. Engage residents through ongoing programs and events designed to increase satisfaction and minimize turnover. Manage and oversee move-outs, security deposits, refunds, and reimbursements in a timely manner. What You'll Bring- Desired Skills and Experience Ability to prioritize multiple tasks efficiently Excellent customer service skills Ability to work well with others in a team environment Basic understanding of accounting principles High school diploma or equivalent Illinois Leasing Agent license required within 120 days of hire. If applicant does not have a valid Leasing Agent or Broker license, one must be successfully obtained within 120 days of hire to remain eligible for employment. At Waterton, we recognize that compensation and benefits are important not only to our associates but to their families as well. We offer a wide variety of benefits including: Industry leading 12 weeks paid parental leave Competitive hourly compensation, leasing bonuses, and incentive program participation Full suite of benefits including Medical, Dental, Life, Disability, and even pet insurance 401K + match Generous paid time off, volunteer time off, and paid holidays A commitment to life-long learning through learning plans that include internal and external trainings, as well as consideration for tuition reimbursement Commitment to job and career advancement Typical Base Pay Range: $20.00 - $30.00 per hour, plus bonus program participation This pay range is base pay only and does not include any additional compensation or bonuses that this position may be eligible for. The pay range is approximate and the actual pay may vary depending on related work experience, certifications, education, and other job related factors. About Waterton Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and property management firm it is today. As Waterton has evolved and grown, one thing has remained constant - the drive to achieve results by exceeding expectations. For over 30 years Waterton remains passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates. We value performance that delivers experiences that exceed expectations, coupled with an unwavering commitment to Investor, Guest, and Resident service excellence. Overall we are a collection of people who strive daily to “find the good and leave it better”. Waterton welcomes all. Waterton is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Waterton will consider for employment qualified applicants with arrest and conviction records.
    $20-30 hourly 13d ago
  • Assistant Property Manager

    Waterton Residential 4.0company rating

    Chicago, IL jobs

    As an Assistant Community Manager (Assistant Property Manager), you will help oversee the administrative, leasing, and customer service facets of the community's operations to achieve occupancy and income goals. This position will manage rent collection, maintain controls over accounts receivables, administer the lease renewal program, and assist with month-end reporting. Waterton utilizes Yardi as the property management system. Your Impact and Job Responsibilities * Ensure that all rents are collected in a timely manner and manage the demand processes in accordance with local law, including the eviction process when necessary. * Maintain controls over accounts receivables by applying payments to resident ledgers, scanning collection notices, creating and delivering non-sufficient funds notification letters, and updating lease information. * Oversee the lease renewal program and documentation process. * Assist Community Manager in generating and balancing month-end reports (i.e. rent roll report, security deposit report, and lease expiration report). * Build and maintain positive relationships with residents by addressing inquiries, concerns and requests in a timely manner. Engage residents through ongoing programs and events designed to increase satisfaction and minimize turnover. * Manage and oversee move-outs, security deposits, refunds, and reimbursements in a timely manner. What You'll Bring- Desired Skills and Experience * Ability to prioritize multiple tasks efficiently * Excellent customer service skills * Ability to work well with others in a team environment * Basic understanding of accounting principles * High school diploma or equivalent * Illinois Leasing Agent license required within 120 days of hire. If applicant does not have a valid Leasing Agent or Broker license, one must be successfully obtained within 120 days of hire to remain eligible for employment. At Waterton, we recognize that compensation and benefits are important not only to our associates but to their families as well. We offer a wide variety of benefits including: * Industry leading 12 weeks paid parental leave * Competitive hourly compensation, leasing bonuses, and incentive program participation * Full suite of benefits including Medical, Dental, Life, Disability, and even pet insurance * 401K + match * Generous paid time off, volunteer time off, and paid holidays * A commitment to life-long learning through learning plans that include internal and external trainings, as well as consideration for tuition reimbursement * Commitment to job and career advancement Typical Base Pay Range: $20.00 - $30.00 per hour, plus bonus program participation This pay range is base pay only and does not include any additional compensation or bonuses that this position may be eligible for. The pay range is approximate and the actual pay may vary depending on related work experience, certifications, education, and other job related factors. About Waterton Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and property management firm it is today. As Waterton has evolved and grown, one thing has remained constant - the drive to achieve results by exceeding expectations. For over 30 years Waterton remains passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates. We value performance that delivers experiences that exceed expectations, coupled with an unwavering commitment to Investor, Guest, and Resident service excellence. Overall we are a collection of people who strive daily to "find the good and leave it better". Waterton welcomes all. Waterton is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Waterton will consider for employment qualified applicants with arrest and conviction records.
    $20-30 hourly 14d ago

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