Senior Operations Analyst jobs at The Travelers Companies

Job Title: Technical Financial Analyst (Workday) Compensation: $125,000-$140,000 base + 9% annual bonus Schedule: Full-time, Hybrid About the Role We are supporting a leading organization in Atlanta seeking a Technical Financial Analyst with strong Workday Financials expertise. This role bridges finance and technology, ensuring business processes are optimized through effective Workday configuration, reporting, and integrations. You'll partner with finance and technology teams to deliver scalable solutions and drive process improvements. Key Responsibilities Configure Workday Financials modules supporting Q2C, OTC, P2P, and RTR processes. Develop reports, dashboards, and calculated fields to meet business needs. Perform and manage EIB imports while ensuring data integrity. Collaborate across teams to gather requirements, design solutions, and support enhancements. Document workflows and manage tasks using Jira, Confluence, SharePoint, and Visio. Provide support, training, and troubleshooting for Workday Financials. Stay current on Workday releases and recommend improvements. Qualifications 5+ years of experience in a Financial or Technical Analyst role with a focus on Workday Financials. Strong understanding of finance processes (Q2C, OTC, P2P, RTR). Hands-on experience with Workday configuration, reporting, and EIB imports. Proficiency with Jira, Confluence, SharePoint, Visio, and MS Office. Excellent communication and stakeholder management skills. Workday certifications preferred but not required. What's in it for You Base salary of $125,000-$140,000 plus 9% annual bonus. Hybrid schedule (3 days onsite, 2 remote). Collaborative environment with professional growth opportunities. Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.

Job Description Who we are Community Health Plan of Washington is an equal opportunity employer committed to a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to any actual or perceived protected characteristic or other unlawful consideration. Our commitment is to: · Strive to apply an equity lens to all our work. · Reduce health disparities. · Become an anti-racist organization · Create an equitable work environment. About the Role Responsible for sustaining processes and executing process improvement and quality monitoring within Claims Operations and the business processes impacted by Operations data and systems. This position is temporary, scheduled to end in June of 2027. To be successful in this role, you: Bachelor's degree in health care or related field or an equivalent combination of education and highly relevant experience required. Minimum three (3) years' managed care/health plan operations experience required, with proven broad knowledge and execution of quality improvement methods and tools. Minimum two (2) years' business/operations analysis experience in a related field required. Background in Medicaid and Medicare claims adjudication, benefits configuration, claims coding, electronic data interface, and encounter data reporting preferred. Experience in managed care/health plan operations and business/operations analysis experience in a related field. Essential functions and Roles and Responsibilities: Responsible for State and CMS claims benefit interpretation and application, and oversight of system benefit and pricing configuration. Gather business requirements for claims benefit configuration to support system updates, enhancements and implementation of new products. Facilitate the development and execution of user acceptance scenarios and scripts for testing of system changes, implementations, and enhancements. Peer review and support system enhancements and configuration of vendor systems. Provide support for electronic data interchange (EDI) data files and CHPW web-based interfaces. Interpret, monitor, and ensure compliance with state, CMS, OIC requirements; pricing, audit performance, encounter data submissions/reporting, and vendor management. Other duties as assigned. Knowledge, Skills, and Abilities: Knowledge of the healthcare industry, which includes claims adjudication, benefits configuration, claims coding, electronic data interface, and/or encounter data reporting. Knowledge of quality improvement methods and tools. Team facilitation skills. Project management Skills Communication skills, both verbal and written. Technical, analytical and process documentation skills Ability to multi-task, prioritize, work under pressure as well as work with other departments and people at all levels within the organization. Ability to gather and assess data, problem-solve, and consult/follow up with stakeholders. As part of our hiring process, the following criteria must be met: Complete and successfully pass a criminal background check Criminal History: includes review of criminal convictions and probation. CHPW does not automatically or categorically exclude persons with a criminal background from employment. The applicant's criminal history will be reviewed on a case-by-case basis considering the risk to the business, members, and/employees. Has not been sanctioned or excluded from participation in federal or state healthcare programs by a federal or state law enforcement, regulatory, or licensing agency Vaccination requirement (CHPW offers a process for medical or religious exemptions) Candidates whose disabilities make them unable to meet these requirements are considered fully qualified if they can perform the essential functions of the job with reasonable accommodation. Compensation and Benefits: The position is FLSA Exempt and is not eligible for overtime. Based on market data, this position grade is (65). CHPW offers the following benefits for Full and Part-time employees and their dependents: Medical, Prescription, Dental, and Vision Telehealth app Flexible Spending Accounts, Health Savings Accounts Basic Life AD&D, Short and Long-Term Disability Voluntary Life, Critical Care, and Long-Term Care Insurance 401(k) Retirement and generous employer match effective the 1st of the month following or coinciding with the employee's start date Wellness programs (Employee Assistance Program and Mental Fitness app) Financial Coaching, Identity Theft Protection Paid Time Off (PTO) including PTO accrual starting at 17 days per year 40 hours Community Service volunteer time 10 standard holidays, 2 floating holidays Compassion time off, jury duty A monthly stipend to offset work-from-home expenses for roles that are 100% remote Sensory/Physical/Mental Requirements: Sensory*: Speaking, hearing, near vision, far vision, depth perception, peripheral vision, touch, smell, and balance. Physical*: Extended periods of sitting, computer use, talking, and possibly standing. Simple grasp, firm grasp, fine manipulation, pinch, finger dexterity, supination/pronation, wrist flexion. Mental: Frequent decision-making. Ability to gather and assess data, determine appropriate actions, apply protocols and knowledge to unique situations, problem-solve and provide consultation. Work Environment: Office environment. Employees who frequently work in front of computer monitors are at risk for environmental exposure to low-grade radiation.

Are you excited about being part of an opportunity to be at the forefront of transformation, innovation and service excellence for our U.S. Retirement business? Then we would love to have you join our FutureChoice Retirement Services Team as a Member Processing Operational Analyst! You will help to shape a new retirement recordkeeping and operations ecosystem including the complimentary tenets of people, process, technology, and data. You will be instrumental in evolving a new culture focused on efficiently servicing, transforming, and growing our U.S. Retirement business while maintaining our reputation for service excellence. Our customers are our top priority. In this dynamic and ever-evolving role, you will take a proactive approach to every interaction, ensuring a high-quality Manulife/John Hancock experience. This position is part of our US Retirement, FutureChoice Member Services team, where you will have responsibilities that include, but are not limited to risk mediation, reporting, process enhancement, procedure administration, project management, and administration for Operations. This is a full-time hybrid opportunity requiring you to be in-office just three (3) days per week, Tuesday- Thursday. Monday and Friday will be work from home days. Responsibilities Accurately process a variety of plan-related transactions, such as contributions, distributions, and rollovers, ensuring compliance with regulatory guidelines and internal service level agreements (SLAs). Improve customer experience by maintaining high service standards and proactively addressing issues to improve participant satisfaction. Provide knowledgeable support to internal stakeholders on all aspects of 401(k) payment and transaction processing, encouraging effective service collaboration. Maintain data integrity by keeping participant records accurate and up-to-date, ensuring compliance with quality and audit standards. Contribute to process improvement initiatives by identifying inefficiencies, recommending solutions, and supporting the implementation of enhancements. Required Qualifications: Prior experience in the insurance, retirement, or broader financial services industry, with a strong understanding of operational workflows and regulatory environments. Post-secondary education in business, finance, or a related field. Equivalent work experience will also be considered. Demonstrated ability to process high volumes of data with precision. Strong attention to detail and a commitment to accuracy in all aspects of member recordkeeping and transaction processing. Demonstrated experience with 401(k) retirement products, including an in-depth understanding of plan design, administration, and regulatory compliance. Proficient in using the Omni platform, with the ability to leverage its features for efficient retirement plan management and operations. Preferred Qualifications: Familiarity with 401(k) and pension plan administration, including contribution processing, distributions, loans, and compliance requirements, is highly desirable. Demonstrated capability to balance multiple cases simultaneously in a fast-paced environment, ensuring quality and compliance standards are met. A proactive attitude with the ability to take ownership of issues, investigate discrepancies, and follow through to resolution with minimal direction. Strong interpersonal skills with the ability to work optimally both independently and as part of a team. Capable of building positive relationships with internal stakeholders and external partners. A commitment to delivering a high-quality experience for plan participants and sponsors, with a focus on responsiveness, emotional intelligence, and professionalism. Comfortable navigating change, learning new systems, and contributing to process improvements in a growing and evolving department. When you join our team: We'll empower you to learn and grow the career you want. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we'll support you in shaping the future you want to see. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit ************************************************* Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact ************************. Referenced Salary Location Boston, Massachusetts Working Arrangement Hybrid Salary range is expected to be between $45,150.00 USD - $75,250.00 USD If you are applying for this role outside of the primary location, please contact ************************ for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify Company: John Hancock Life Insurance Company (U.S.A.)

About Global Atlantic Global Atlantic is a leading provider of retirement security and investment solutions with operations in the U.S., Bermuda, and Japan. As a wholly-owned subsidiary of KKR (NYSE: KKR), a leading global investment firm, Global Atlantic combines deep insurance expertise with KKR's powerful investment capabilities to deliver long-term financial security for millions of individuals worldwide. With a broad suite of annuity, preneed life insurance, reinsurance, and investment solutions, Global Atlantic, through its issuing companies, helps people achieve their financial goals with confidence. For more information, please visit *********************** POSITION OVERVIEW The Investment Operations Analyst will help support $190bn+ in assets across various asset classes, including fixed income, illiquid credit, asset backed securities and real assets. The individual will focus on supporting these asset classes through a variety of functions outlined below: Develop a broad understanding of all asset classes invested in by Global Atlantic Support day-to-day reviews of investment guideline compliance reports Assist with ongoing automation efforts Launch of new sidecar compliance processes Help respond to client inquires Run ad-hoc analysis / scenario-based testing for our Investments Team QUALIFICATIONS Bachelor's degree with 0-2 years of relevant experience preferred (for recent college graduates, bachelor's degree in Economics, Finance, Accounting, or a related field) Understanding of Fixed Income asset Interest in finance/investments, with basic accounting knowledge. Interest in operational, accounting, and legal aspects of investments. Strong analytical and problem solving skill set Ability to work with Portfolio Managers and senior management Excellent communication and interpersonal skills to work in a fast paced, team environment Various jurisdictions have passed pay transparency laws that require companies provide salary ranges for any positions for which they are accepting applications. Global Atlantic has offices in Atlanta, Batesville, Bermuda, Boston, Des Moines, Hartford, Indianapolis, and New York City. The base salary range posted below is inclusive of the lowest cost of living geography to the highest in which we have a Global Atlantic office. Global Atlantic's base salary range is determined through an analysis of similar positions in the external labor market. Base pay is just one component of Global Atlantic's total compensation package for employees and at times we hire outside the boundaries of the salary range. Other rewards may include annual cash bonuses, long-term incentives (equity), generous benefits (including immediate vesting on employee contributions to a 401(k), as well as a company match on your contributions), and sales incentives. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Compensation for our more senior positions have a larger component of short-term cash bonus and long-term incentives. The base salary range for this role is$72,000-$136,800 USD Privacy Statement Our employees are in the office 5 days per week in New York and 4 days per week in all other offices. If you have questions on this policy or the application process, please reach out to ***************** Global Atlantic reserves the right to modify the qualifications and requirements for this position to accommodate business needs and regulatory changes. Future adjustments may include obtaining specific licenses or certifications to comply with operational needs and conform to applicable industry-specific regulatory requirements, state and federal laws.

About Global Atlantic Global Atlantic is a leading provider of retirement security and investment solutions with operations in the U.S., Bermuda, and Japan. As a wholly-owned subsidiary of KKR (NYSE: KKR), a leading global investment firm, Global Atlantic combines deep insurance expertise with KKR's powerful investment capabilities to deliver long-term financial security for millions of individuals worldwide. With a broad suite of annuity, preneed life insurance, reinsurance, and investment solutions, Global Atlantic, through its issuing companies, helps people achieve their financial goals with confidence. For more information, please visit *********************** POSITION SUMMARY This is an exciting position on an established Product Operations team in our Hartford Conn. Office. As a key contributor within the Global Atlantic Operations group, the candidate will have the responsibility to continuously improve product processes and controls to provide outstanding product support to all areas of Global Atlantic. The successful candidate will interface regularly with Third Party Administrators (TPAs) and other locations and departments within Global Atlantic. RESPONSIBILITIES: Using product knowledge, participate in resolving questions and projects with inforce policies and partnering with the TPA's to provide analysis on products, with a focus on annuities. Respond to escalated service issues and production problems Develop, test and maintain Excel spreadsheet calculation tools for TPAs Review new and audit existing TPA processes and procedures involving product calculations Identify gaps in the current process and create additional controls as needed Analyze business requirements, product specifications, policy contracts, annual statements, and supplemental reports to justify implementation decisions Analyzes quality data to identify trends, issues, and makes observations to management Maintains up-to-date knowledge of the product, process, and procedures of in scope functions QUALIFICATIONS Education and experience equivalent to a four-year college degree in actuarial science, mathematics, statistics, finance, or other related field is required Demonstrated Excel expertise Demonstrated strong analytical ability Excellent communication skills, verbal and written, for delivery to a variety of audiences Ability to understand and interpret technical written material High energy level and internal motivation Adaptable, can seamlessly maintain effort and focus when priorities change Learning mindset, focus on continuous process improvement Results-oriented, with ability to execute multiple high-priority items simultaneously Detail-oriented, with ability to test complex calculations and spot gaps in current processes Ambition and desire to succeed by delivering quality and effective results “To be considered for this role, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.” Various jurisdictions have passed pay transparency laws that require companies provide salary ranges for any positions for which they are accepting applications. Global Atlantic has offices in Atlanta, Batesville, Bermuda, Boston, Des Moines, Hartford, Indianapolis, and New York City. The base salary range posted below is inclusive of the lowest cost of living geography to the highest in which we have a Global Atlantic office. Global Atlantic's base salary range is determined through an analysis of similar positions in the external labor market. Base pay is just one component of Global Atlantic's total compensation package for employees and at times we hire outside the boundaries of the salary range. Other rewards may include annual cash bonuses, long-term incentives (equity), generous benefits (including immediate vesting on employee contributions to a 401(k), as well as a company match on your contributions), and sales incentives. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Compensation for our more senior positions have a larger component of short-term cash bonus and long-term incentives. The base salary range for this role is$53,500-$102,000 USD Privacy Statement Our employees are in the office 5 days per week in New York and 4 days per week in all other offices. If you have questions on this policy or the application process, please reach out to ***************** Global Atlantic reserves the right to modify the qualifications and requirements for this position to accommodate business needs and regulatory changes. Future adjustments may include obtaining specific licenses or certifications to comply with operational needs and conform to applicable industry-specific regulatory requirements, state and federal laws.

About Global Atlantic Global Atlantic is a leading provider of retirement security and investment solutions with operations in the U.S., Bermuda, and Japan. As a wholly-owned subsidiary of KKR (NYSE: KKR), a leading global investment firm, Global Atlantic combines deep insurance expertise with KKR's powerful investment capabilities to deliver long-term financial security for millions of individuals worldwide. With a broad suite of annuity, preneed life insurance, reinsurance, and investment solutions, Global Atlantic, through its issuing companies, helps people achieve their financial goals with confidence. For more information, please visit *********************** POSITION SUMMARY This is an exciting position on an established Product Operations team in our Hartford Conn. Office. As a key contributor within the Global Atlantic Operations group, the candidate will have the responsibility to continuously improve product processes and controls to provide outstanding product support to all areas of Global Atlantic. The successful candidate will interface regularly with Third Party Administrators (TPAs) and other locations and departments within Global Atlantic. RESPONSIBILITIES: * Using product knowledge, participate in resolving questions and projects with inforce policies and partnering with the TPA's to provide analysis on products, with a focus on annuities. * Respond to escalated service issues and production problems * Develop, test and maintain Excel spreadsheet calculation tools for TPAs * Review new and audit existing TPA processes and procedures involving product calculations * Identify gaps in the current process and create additional controls as needed * Analyze business requirements, product specifications, policy contracts, annual statements, and supplemental reports to justify implementation decisions * Analyzes quality data to identify trends, issues, and makes observations to management * Maintains up-to-date knowledge of the product, process, and procedures of in scope functions QUALIFICATIONS * Education and experience equivalent to a four-year college degree in actuarial science, mathematics, statistics, finance, or other related field is required * Demonstrated Excel expertise * Demonstrated strong analytical ability * Excellent communication skills, verbal and written, for delivery to a variety of audiences * Ability to understand and interpret technical written material * High energy level and internal motivation * Adaptable, can seamlessly maintain effort and focus when priorities change * Learning mindset, focus on continuous process improvement * Results-oriented, with ability to execute multiple high-priority items simultaneously * Detail-oriented, with ability to test complex calculations and spot gaps in current processes * Ambition and desire to succeed by delivering quality and effective results "To be considered for this role, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time." This is the expected annual base salary range for this Boston-based position. Actual salaries may vary based on factors, such as skill, experience, and qualification for the role. Employees may be eligible for a discretionary bonus, based on factors such as individual and team performance. Global Atlantic EEOC Statement Global Atlantic is an equal opportunity employer. Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, or any other category protected by applicable law. The base salary range for this role $53,500-$102,000 USD Privacy Statement Our employees are in the office 5 days per week in New York and 4 days per week in all other offices. If you have questions on this policy or the application process, please reach out to ***************** Global Atlantic reserves the right to modify the qualifications and requirements for this position to accommodate business needs and regulatory changes. Future adjustments may include obtaining specific licenses or certifications to comply with operational needs and conform to applicable industry-specific regulatory requirements, state and federal laws.

MSIG USA continues to grow! MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world's top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business's unique risks. Responsible for monitoring the day-to-day operations of offshore business process outsourcing (BPO) provider teams. Ensure the BPO team is performing well and meeting all of the defined KPI's, maintaining appropriate productivity and quality, and training team members. Essential Functions: Manage work performed by BPO provider teams, including productivity and quality, and well as ensuring accurate performance metrics. Monitor and manage the daily productivity of our BPO provider teams and conduct regular meetings to ensure our service and delivery standards are met. Ensure that appropriate documentation is maintained on processes and procedures to guide our production teams in their daily performance. Train BPO provider teams on relevant systems or processes, provide refresher training when needed. Identify opportunities to offshore processes or tasks to increase operational efficiency. Analyze data to identify trends in or behavior patterns that may require changes to business processes; provide recommendations. Develop and implement new processes or procedures to improve efficiency or quality of service. Monitor KPI results and identify root causes for backlog, quality, SLA's, productivity, etc. Work with leadership and BPO provider leadership to resolve any issues with productivity and/or quality. Conduct time studies and FTE analysis to determine staffing needs. Answer questions from BPO provider and identify missing information or other items that are preventing work from being completed in a timely manner. Supervisory Responsibilities: Manage and oversee offshore BPO operation teams to ensure satisfactory levels of performance. Education and Experience Required: Bachelor's Degree. 2+ years of experience in a P&C insurance company's underwriting or operations department. Effective communication skills. Knowledge of the end-to-end commercial lines workflow for both new and renewal business. Commercial Lines rating knowledge is a plus. Strong focus on analyzing and interpreting data to identify / implement process improvement needs. Ability to influence others to execute change management. Strong analytical and problem-solving skills. Strong MS Excel, Visio and PowerPoint skills . It's an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group! It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities.

About Global Atlantic Global Atlantic is a leading provider of retirement security and investment solutions with operations in the U.S., Bermuda, and Japan. As a wholly-owned subsidiary of KKR (NYSE: KKR), a leading global investment firm, Global Atlantic combines deep insurance expertise with KKR's powerful investment capabilities to deliver long-term financial security for millions of individuals worldwide. With a broad suite of annuity, preneed life insurance, reinsurance, and investment solutions, Global Atlantic, through its issuing companies, helps people achieve their financial goals with confidence. For more information, please visit *********************** POSITION OVERVIEW Entry-level position on an expanding Product Operations team. As a key contributor within the Global Atlantic Operations group, the candidate will have the responsibility to continuously improve product processes and controls to provide outstanding product support to all areas of Global Atlantic. The successful candidate will interface regularly with Third Party Administrators (TPAs) and other locations and departments within Global Atlantic. Key responsibilities include the following: Using product knowledge, participate in resolving questions and projects with inforce policies and partnering with the TPA's to provide analysis on products, with a focus on life insurance Respond to escalated service issues and production problems Develop, test and maintain Excel spreadsheet calculation tools for TPAs Review new and audit existing TPA processes and procedures involving product calculations Analyze business requirements, product specifications, policy contracts, annual statements, and supplemental reports to justify implementation decisions QUALIFICATIONS Education and experience equivalent to a four-year college degree in actuarial science, mathematics, statistics, finance, or other related field is required Demonstrated Excel expertise Demonstrated strong analytical ability Excellent communication skills, verbal and written, for delivery to a variety of audiences Ability to understand and interpret technical written material High energy level and internal motivation Adaptable, can seamlessly maintain effort and focus when priorities change Learning mindset, focus on continuous process improvement Results-oriented, with ability to execute multiple high-priority items simultaneously Detail-oriented, with ability to test complex calculations and spot gaps in current processes Ambition and desire to succeed by delivering quality and effective results This role is not eligible for visa sponsorship now or in the future. Various jurisdictions have passed pay transparency laws that require companies provide salary ranges for any positions for which they are accepting applications. Global Atlantic has offices in Atlanta, Batesville, Bermuda, Boston, Des Moines, Hartford, Indianapolis, and New York City. The base salary range posted below is inclusive of the lowest cost of living geography to the highest in which we have a Global Atlantic office. Global Atlantic's base salary range is determined through an analysis of similar positions in the external labor market. Base pay is just one component of Global Atlantic's total compensation package for employees and at times we hire outside the boundaries of the salary range. Other rewards may include annual cash bonuses, long-term incentives (equity), generous benefits (including immediate vesting on employee contributions to a 401(k), as well as a company match on your contributions), and sales incentives. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Compensation for our more senior positions have a larger component of short-term cash bonus and long-term incentives. The base salary range for this role is $65,000 - $75,000 USD #LI-KS1 Privacy Statement Our employees are in the office 5 days per week in New York and 4 days per week in all other offices. If you have questions on this policy or the application process, please reach out to ***************** Global Atlantic reserves the right to modify the qualifications and requirements for this position to accommodate business needs and regulatory changes. Future adjustments may include obtaining specific licenses or certifications to comply with operational needs and conform to applicable industry-specific regulatory requirements, state and federal laws.

About Global Atlantic Global Atlantic is a leading provider of retirement security and investment solutions with operations in the U.S., Bermuda, and Japan. As a wholly-owned subsidiary of KKR (NYSE: KKR), a leading global investment firm, Global Atlantic combines deep insurance expertise with KKR's powerful investment capabilities to deliver long-term financial security for millions of individuals worldwide. With a broad suite of annuity, preneed life insurance, reinsurance, and investment solutions, Global Atlantic, through its issuing companies, helps people achieve their financial goals with confidence. For more information, please visit *********************** POSITION OVERVIEW Entry-level position on an expanding Product Operations team. As a key contributor within the Global Atlantic Operations group, the candidate will have the responsibility to continuously improve product processes and controls to provide outstanding product support to all areas of Global Atlantic. The successful candidate will interface regularly with Third Party Administrators (TPAs) and other locations and departments within Global Atlantic. Key responsibilities include the following: * Using product knowledge, participate in resolving questions and projects with inforce policies and partnering with the TPA's to provide analysis on products, with a focus on life insurance * Respond to escalated service issues and production problems * Develop, test and maintain Excel spreadsheet calculation tools for TPAs * Review new and audit existing TPA processes and procedures involving product calculations * Analyze business requirements, product specifications, policy contracts, annual statements, and supplemental reports to justify implementation decisions QUALIFICATIONS * Education and experience equivalent to a four-year college degree in actuarial science, mathematics, statistics, finance, or other related field is required * Demonstrated Excel expertise * Demonstrated strong analytical ability * Excellent communication skills, verbal and written, for delivery to a variety of audiences * Ability to understand and interpret technical written material * High energy level and internal motivation * Adaptable, can seamlessly maintain effort and focus when priorities change * Learning mindset, focus on continuous process improvement * Results-oriented, with ability to execute multiple high-priority items simultaneously * Detail-oriented, with ability to test complex calculations and spot gaps in current processes * Ambition and desire to succeed by delivering quality and effective results This role is not eligible for visa sponsorship now or in the future. Various jurisdictions have passed pay transparency laws that require companies provide salary ranges for any positions for which they are accepting applications. Global Atlantic has offices in Atlanta, Batesville, Bermuda, Boston, Des Moines, Hartford, Indianapolis, and New York City. The base salary range posted below is inclusive of the lowest cost of living geography to the highest in which we have a Global Atlantic office. Global Atlantic's base salary range is determined through an analysis of similar positions in the external labor market. Base pay is just one component of Global Atlantic's total compensation package for employees and at times we hire outside the boundaries of the salary range. Other rewards may include annual cash bonuses, long-term incentives (equity), generous benefits (including immediate vesting on employee contributions to a 401(k), as well as a company match on your contributions), and sales incentives. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Compensation for our more senior positions have a larger component of short-term cash bonus and long-term incentives. The base salary range for this role is $65,000 - $75,000 USD #LI-KS1 Privacy Statement Our employees are in the office 5 days per week in New York and 4 days per week in all other offices. If you have questions on this policy or the application process, please reach out to ***************** Global Atlantic reserves the right to modify the qualifications and requirements for this position to accommodate business needs and regulatory changes. Future adjustments may include obtaining specific licenses or certifications to comply with operational needs and conform to applicable industry-specific regulatory requirements, state and federal laws.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Individual contributor role working with the legal operations team by assisting with the administration and maintenance of legal systems and tools, facilitating the vendor payment process, and facilitating the Service of Suite process. Will participate as part of project teams or work groups related to operationalizing of legal operations initiatives. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: * Support the day-to-day administration of legal technology platforms (e.g. matter management, e-billing) including user setup, data entry, reporting and troubleshooting. * Assist with processing legal invoices, ensuring compliance with billing guidelines, and coordinating with vendors and the Accounts Payable team to resolve payment issues. * Maintain accurate data across legal systems and assist with generating reports and dashboards that track key performance metrics and operational trends. * Review, research, and assign new service of process documents daily, ensuring accurate matter intake, appropriate routing to various teams and timely follow-up. * Provide administrative and coordination assistance to the Subpoena Response Team as needed, including logging and/or tracking requests or liaising between the Subpoena Response Team and the legal team. * Maintain process documentation, job aids and standard operating procedures to support consistency and knowledge sharing. * Participate in cross-functional project teams to help implement new systems, improve workflows, and operationalize legal operations initiatives. * Support intake processes for legal requests by helping triage requests, assign matters and ensure timely follow-up and routing. * Help track vendor performance and engagement, maintain vendor contact and rate information, and assist with onboarding or documentation requests. * Maintain and update the department's SharePoint page to ensure legal operations content, tools and resources are current, well organized and accessible to users. May perform additional duties as assigned. Skills, Knowledge & Abilities * Broad understanding of legal operations. * Solid knowledge of law firm practices and operations. * Understanding of legal technology. * Strong analytical and problem solving skills. * Solid oral and written communication skills and ability to convey business requirements and technical needs in clear, concise, and effective manner. * Solid client and interpersonal skills and ability to work effectively with internal business partners, IT staff and external users and partners. * Ability to work independently as well as in a team environment. * Advanced computer skills including Microsoft Office Suite and other business related software systems. Education & Experience * Bachelor's degree in Business, Computer Science, a related discipline, or equivalent work experience. * Typically a minimum of four years of experience in business analysis, or other related experience identifying and documenting business requirements #LI-CP1 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $47,000 to $78,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

What if the enterprise had complete control over the browser? What would it mean for security, for productivity, for work itself? Introducing Island, the Enterprise Browser - the ideal enterprise workplace, where work flows freely while remaining fundamentally secure. With the core needs of the enterprise naturally embedded in the browser itself, Island gives organizations complete control, visibility, and governance over the last mile, while delivering the same smooth Chromium-based browser experience users expect. Led by experienced leaders in enterprise security and browser technology and backed by leading venture funds -- Insight Partners, Sequoia Capital, Cyberstarts and Stripes Capital -- Island is redefining the future of work for some of the largest, most respected enterprises in the world. The Revenue Operations Analyst is responsible for providing operational partnership to sales, sales management and other cross functional teams. This role is Dallas based and expected to be in the office 5 days a week. Note: This position is 100% in-office at our Coppell, TX headquarters near Dallas (Monday through Friday). We believe collaboration and culture thrive face-to-face, and we can't wait to welcome you to the team. About you: * You have anywhere from 3-5 years experience in Sales or Revenue Operations analyst roles. You have worked at a global B2B or SaaS company where you have some experience in analytics, reporting, systems and have partnered tightly with GTM stakeholders to improve performance. * You enjoy the detail - Someone who likes getting into the nitty gritty of the data/detail and believes the insights you can glean can help inform a strategic decision. * Technical - You are an AI forward thinker - Your first thought is, "How can automation solve this problem?" You understand systems and the role they play in data creation & productivity improvement. Please note - We are not looking for developers/coders for this role. * You love a tough problem - You think about the business as a series of "solves" and the idea of making work easier for our Sales & Customer success teams energizes you. Curiosity is a cornerstone of how you operate. * Servant Leadership - you look at key business problems and think of how you can help. * Strong communicator (but even better listener) - You work hard to understand the challenges that the GTM stakeholders are facing. You listen. You ask probing questions. Then you collaboratively work to brainstorm solutions. Requirements you should have: * A background or education in Business, Operations, Technology, AI, or related fields. * Strong analytical skills, capable of diving deep into data sets, recognizing patterns, and presenting clear recommendations. * Knowledgeable/Skilled in multiple GTM technologies (CRM, CPQ, Marketing automation, data visualization, forecasting, data sources, revenue automation). * Demonstrated ability to effectively collaborate cross-functionally and contribute constructively in team settings across all levels of the organization. * Comfortable dealing with ambiguity and independently solving problems. * Effective communicator able to translate complex data into clear insights. * High-energy, self-motivated professional with a high level of detail orientation and organization. Areas you will be impacting: * Help drive delivery and adoption of new processes & methodologies. Proactively identify process improvement gaps and help solve them. * Conduct comprehensive analyses of sales and customer success performance, including forecasting accuracy, pipeline health, productivity, bookings, churn and renewal trends-collaborate on renewal and expansion strategies to enhance customer lifetime value. * Provide visibility (and more importantly, insights) into KPIs and performance metrics, enabling stakeholders to make informed, data-driven decisions. * Proactively identify trends, risks and opportunities within sales and customer success metrics, developing clear, concise and impactful insights and recommendations for senior leaders. * Own territory planning, quota setting, account movement for our sales team. * Serve as a backup to Deal Desk function at quarter end. * Ability to jump into special projects or backfill as the need arises. Equal Opportunity Employer Statement: Island is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Requirements

We are seeking a detail-oriented and analytical Investment Operations Analyst to join our team. This role is responsible for compiling and maintaining a variety of investment-related reports and documentation, supporting compliance and operational processes, and ensuring smooth coordination with external managers, vendors, and regulatory bodies. Key Responsibilities: Compile and produce daily and periodic investment reports, including: Daily trades reports Unsettled trades report Unrealized gain/loss report Watchlist reviews Public asset price valuations Bloomberg rating reviews Other reports involving data from external managers and vendors Track and maintain documentation related to private letter rulings Support and assist with Federal Home Loan Banks (FHLB) collateral movements Lead the completion of forms and manage communications related to: State deposit management Know Your Client (KYC) requirements Qualifications: Bachelor's degree in Accounting, Finance, Business, or a related field is preferred Relevant work experience may be considered in lieu of a college degree Strong analytical skills and attention to detail Effective communication and organizational skills Ability to manage multiple tasks and meet deadlines in a fast-paced environment Pay Range: $25.58 - $37.76 / hour Salary is commensurate to experience, location, etc. #VIZI Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we've broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we're publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets. We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators. EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status For applicants that are California residents, please review our California Consumer Privacy Notice All applicants should review our Horace Mann Privacy Policy

We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Springfield, IL;remote Horace Mann We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators. ********************************************************* keywords: position summary,financial reporting,management,education,skills Finance & Planning $25.58 - $37.76 / hour Overview: We are seeking a detail-oriented and analytical Investment Operations Analyst to join our team. This role is responsible for compiling and maintaining a variety of investment-related reports and documentation, supporting compliance and operational processes, and ensuring smooth coordination with external managers, vendors, and regulatory bodies. Entity of type com.vizirecruiter.common.domain.model.Label with id: 7159 Responsibilities: * Compile and produce daily and periodic investment reports, including: * Daily trades reports * Unsettled trades report * Unrealized gain/loss report * Watchlist reviews * Public asset price valuations * Bloomberg rating reviews * Other reports involving data from external managers and vendors * Track and maintain documentation related to private letter rulings. * Support and assist with Federal Home Loan Banks (FHLB) collateral movements. * Lead the completion of forms and manage communications related to: * State deposit management * Know Your Client (KYC) requirements Entity of type com.vizirecruiter.common.domain.model.Label with id: 185 Entity of type com.vizirecruiter.common.domain.model.Label with id: 317 Requirements: * Bachelor's degree in Accounting, Finance, Business, or a related field is preferred. * Relevant work experience may be considered in lieu of a college degree. * Strong analytical skills and attention to detail. * Effective communication and organizational skills. * Ability to manage multiple tasks and meet deadlines in a fast-paced environment. Entity of type com.vizirecruiter.common.domain.model.Label with id: 163 Entity of type com.vizirecruiter.common.domain.model.Label with id: 1143

LTC Solutions, LLC is a small business with a huge commitment to supporting our employees and providing quality services to our government clients. Our employees have an entrepreneurial spirit, a passion for excellence, and a proactive approach to providing the best possible solutions to our clients. If you are committed to building excellent client relationships, providing consistent superior-quality work, and taking initiative to understand your clients' needs, we would like to meet you! LTC offers a dynamic team setting and generous benefits (including 401K, PTO, and Health, Dental, Vision, Life and Disability Insurance). POSITION: Operations and Assessment Analyst LOCATION: Tampa, FL STATUS: Full time - Contingent Hire REQUIRED QUALIFICATIONS: Education: Bachelor's Degree in International Relations, Political Science, Security Studies, Strategic Studies, or a related field from an accredited institution. Experience: Minimum of 10 years of professional military or defense-related experience, with at least 5 years in operational planning, assessments, or force management at the Combatant Command, Joint Task Force, or Service Component level. Must have experience: drafting after-action reports (AARs) and recommending improvements to staff processes and products. Certifications: Completion of Joint Professional Military Education (JPME) Phase I (required). Must be able to meet COMSEC briefing and Local Element management certification requirements available under the OPNAVINST 2201.4, DoD Instruction 8523.01 and Air Force Manual 17-1301. Citizenship and Clearance: U.S. Citizen with Active TS/SCI. Travel: Ability and willingness to travel domestically and internationally to support assessment conferences, working groups, and operational reviews. U.S. Passport required. Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and staff collaboration platforms (SharePoint, SIPRNet/JWICS systems). Strong oral and written communication skills with the ability to prepare high-level analyses, assessments, and decision-support products for senior leadership. DESIRED QUALIFICATIONS: Education: Master's Degree in National Security Studies, Strategic Studies, or Military Operational Art and Science preferred. Educational Training: JPME Phase II or Service Senior-Level Education (War College) highly desirable. PRIMARY DUTIES: Provide expertise in USMC force structure, organization, and capabilities, The Table of Organization and Equipment Change Request (TOECR) process, Global Force Management (GFM) processes, implementation of Service and Joint policy/doctrine. Execute operational analyses and assessments in support of component planning and operations. Provide support of CENTCOM and Service-directed assessments, including Theater Campaign Plan (TCP), Service Campaign Plan (SCP), Measures of Effectiveness (MOE) assessments and related evaluation efforts. Develop General Officer-level analysis and recommendations on force laydown, training, operations, and component reorganization. Reviewing and providing feedback on forward-deployed forces' Service 60-day Assessments, drafting endorsement recommendations for senior review. Collect, analyze, review, and incorporate lessons learned into planning and assessment cycles. Drafting after-action reports (AARs) and recommending improvements to staff processes and products. Participating in working groups, boards, cells, and action groups, providing informed recommendations to senior leadership. LTC Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job DescriptionSalary: LTC Solutions, LLC is a small business with ahuge commitment to supporting our employees and providing quality services to our government clients. Our employees have an entrepreneurial spirit, a passion for excellence, and a proactive approach to providing the best possible solutions to our clients. If you are committed to building excellent client relationships, providing consistent superior-quality work, and taking initiative to understand your clients needs, we would like to meet you! LTC offers a dynamic team setting and generous benefits (including 401K, PTO, and Health, Dental, Vision, Life and Disability Insurance). POSITION: Operations and Assessment Analyst LOCATION: Tampa, FL STATUS: Full time Contingent Hire REQUIRED QUALIFICATIONS: Education: Bachelors Degree in International Relations, Political Science, Security Studies, Strategic Studies, or a related field from an accredited institution. Experience: Minimum of 10 years of professional military or defense-related experience, with at least 5 years in operational planning, assessments, or force management at the Combatant Command, Joint Task Force, or Service Component level. Must have experience: drafting after-action reports (AARs) and recommending improvements to staff processes and products. Certifications: Completion of Joint Professional Military Education (JPME) Phase I (required). Must be able to meet COMSEC briefing and Local Element management certification requirements available under the OPNAVINST 2201.4, DoD Instruction 8523.01 and Air Force Manual 17-1301. Citizenship and Clearance: U.S. Citizen with Active TS/SCI. Travel: Ability and willingness to travel domestically and internationally to support assessment conferences, working groups, and operational reviews. U.S. Passport required. Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and staff collaboration platforms (SharePoint, SIPRNet/JWICS systems). Strong oral and written communication skills with the ability to prepare high-level analyses, assessments, and decision-support products for senior leadership. DESIRED QUALIFICATIONS: Education: Masters Degree in National Security Studies, Strategic Studies, or Military Operational Art and Science preferred. Educational Training: JPME Phase II or Service Senior-Level Education (War College) highly desirable. PRIMARY DUTIES: Provide expertise in USMC force structure, organization, and capabilities, The Table of Organization and Equipment Change Request (TOECR) process, Global Force Management (GFM) processes, implementation of Service and Joint policy/doctrine. Execute operational analyses and assessments in support of component planning and operations. Provide support of CENTCOM and Service-directed assessments, including Theater Campaign Plan (TCP), Service Campaign Plan (SCP), Measures of Effectiveness (MOE) assessments and related evaluation efforts. Develop General Officer-level analysis and recommendations on force laydown, training, operations, and component reorganization. Reviewing and providing feedback on forward-deployed forces Service 60-day Assessments, drafting endorsement recommendations for senior review. Collect, analyze, review, and incorporate lessons learned into planning and assessment cycles. Drafting after-action reports (AARs) and recommending improvements to staff processes and products. Participating in working groups, boards, cells, and action groups, providing informed recommendations to senior leadership. LTC Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

We have an exciting opportunity in the newly created role of Process Improvement Analyst III/Salesforce Product Manager Support that will focus primarily in supporting the Group instance of Salesforce! This unique role will apply PIA skills and practices but have alignment with the Agile train to support the system business owner in prioritizing and managing ongoing Salesforce development for Group - driving progress, efficiency & results to support the organization. You are Process oriented & operational effectiveness/efficiency mindset. Well versed in analytical skills and can simultaneously maintain detail oriented & strategic views. A team player with proven track record to foster and manage working relationships within a matrixed environment. Proactive to problem-solving. You will Be a peer to other Process Improvement Analysts who approach their role with an operational efficiency and process/tech change readiness approach but has an initial specialized focus on supporting Product Manager type activities for the Group instance of Salesforce. Support your leader, the system owner, and in collaboration with other Agile Train partners, in coordinating sizing, planning & prioritization, new feature & acceptance criteria creation, monitoring JiraAlign/development progress, UAT/Release business testing coordination and size/scope/timeline management. Represent Distribution but take a Group-wide view with a focus on delivering the highest value development in business-aligned timeframes, effectively and efficiently, to support Group success overall. You have Bachelor's degree or related experience. Solid experience working with end users and leadership to observe and/or gather and assess business needs, with demonstrated ability to translate needs effectively between Business Areas & and Agile/IT resources. Solid project/task management ability and aptitude for quickly learning new technologies and processes. Strength in dealing with ambiguity and change & agility in prioritizing multiple tasks, responding rapidly to changing priorities, working within tight deadlines in a fast-paced environment, with a positive outlook. Strong influencing and communication skills. Salesforce knowledge/experience (++ for certification). Agile (SAFe or other Methodology) experience (++ for certification). Location This position is a Flex 2 category requiring 2 days a week in office if you are within a commutable distance of a Guardian office. Qualified internal applicants will be considered regardless of location. Salary Range: $67,450.00 - $110,815.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. Our Promise At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. Inspire Well-Being As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at ************************************************ Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits. Equal Employment Opportunity Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Accommodations Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com. Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

The Associate Experience Analyst supports implementing Human Resources (HR) talent strategies to enhance the associate and candidate experiences and build a company culture that supports business objectives and values. It also supports continuous improvement efforts towards HR processes to drive greater efficiency. Work Location This position offers a hybrid work schedule. Candidates who are located within 50 miles of a West Bend office location will work a hybrid schedule for collaboration days, team meetings or other in-person events. Responsibilities & Qualifications Summary of Responsibilities At the heart of our culture is a simple belief: when our associates thrive, our business thrives. As an Associate Experience Analyst, you'll help bring that belief to life. In this role, you'll champion initiatives that elevate every stage of the associate and candidate journey-ensuring our people feel heard, valued, and inspired. You'll support high-impact HR strategies, strengthen our culture, and help shape a workplace experience that reflects who we are and where we're going. Key Responsibilities * Amplify the associate voice by driving our listening strategy-creating meaningful feedback loops and transforming insights into action.• Strengthen engagement across the enterprise by supporting survey strategies, recognition programs, and follow-through on company-wide action plans.• Bring our culture to life through initiatives that embed our values into daily interactions, leadership behaviors, and the overall associate experience.• Create moments that matter by planning and delivering signature events such as our annual Summit and milestone celebrations.• Curate a thoughtful associate journey, shaping key touchpoints like 3- and 12-month check-ins to foster connection, clarity, and community.• Collaborate across teams, partnering with Organizational CX to align associate and customer experience strategies.• Advance inclusion and belonging through targeted programming that strengthens a culture where everyone can contribute and thrive.• Champion community engagement by coordinating volunteer opportunities and supporting our volunteer time off (VTO) program.• Drive HR excellence by evaluating processes, identifying efficiency opportunities, and helping design scalable, streamlined workflows. Preferred Experience & Skills * 4-6 years of HR or related experience• Experience with continuous improvement methodologies• Familiarity with associate engagement platforms and tools• Strong awareness of workplace and cultural trends• Excellent project management and organizational skills• Ability to build influence and alignment across teams• Creative, solutions-oriented mindset• Exceptional written and verbal communication skills• Ability to translate feedback into thoughtful action• Comfort working with workforce and business analytics Preferred Education * Bachelor's degree in Human Resources or a related field INDSP #LI-BW1 Salary Statement The salary range for this position is $84,000-$105,000. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate. Benefits West Bend offers a comprehensive benefit plan including but not limited to: * Medical & Prescription Insurance * Health Savings Account * Dental Insurance * Vision Insurance * Short and Long Term Disability * Flexible Spending Accounts * Life and Accidental Death & Disability * Accident and Critical Illness Insurance * Employee Assistance Program * 401(k) Plan with Company Match * Pet Insurance * Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates * Bonus eligible based on performance * West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies. EEO West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.

This position is responsible for ensuring all functions regarding process setup & optimization in school waiver & enrollment systems. This includes responsibility for processing changes into the various systems, answering waiver or enrollment configuration questions or escalation. Timely school set-up during implementation season by working closely with the PMO group. Resolving complex operational requests within the enrollment and waiver workflows. Escalations could include processing changes into the various systems, answering process or configuration questions for (waivers or enrollments) requiring additional research, system changes or testing. Analysts will be asked to research data for service escalations requiring process and compliance review to identify possible causes. The analyst will collaborate with cross-functional teams for operational process improvements by documenting the isolated problem and providing input for best resolution. The analyst will also be called to provide training demos on new features, processes or new efficient tools for the service area and operations groups as needed. Your Impact * Manage the waiver and enrollment setup process, ensuring accuracy and compliance with established operational standards * Ensure that established best practices and standards across all schools are used when setting up the system (waiver and enrollment) * Takes a lead role in implementation of company initiatives (transitioning clients, new products, new system, new enhancements, new features). * Collaborate with cross-functional teams for operational process improvements by documenting the isolated problem and providing input for best resolution. * Assist in testing new systems or new tools to be used by the Service team area. * Develop process validation checks to ensure accuracy of waiver and enrollment configurations * Assist service area with (training and documentation) for new systems or systems features when needed. * Resolve complex operational requests within the enrollment and waiver workflows * Support operations teams by resolving high-level service requests related to waivers, enrollments, and compliance adjustments (adding students, deleting students, incorrect refunds, payments or making waiver changes, etc.) Successful Candidate Will Have * Bachelor's Degree preferred. * Previous experience with operational reporting and providing insights for process accuracy preferred. * Experience in the student healthcare industry preferred * Strong written and oral communication skills * Strong problem-solving and analytical skills * PC proficiency to include Microsoft Word, Excel, PowerPoint, and Outlook Risk Strategies is the 9th largest privately held U.S. brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. With more than 30 specialty practices, Risk Strategies serves commercial companies, nonprofits, public entities, and individuals, and has access to all major insurance markets. Risk Strategies is an Accession Risk Management Group company, with over 200 offices and more than 5,000 employees across the U.S. and Canada. Our industry recognition includes being named a Great Place to Work, Best Places to Work in Insurance, and on the Inc. 5000 list as one of America's Fastest Growing Private Companies. We are committed to being good stewards for our company, culture, and communities by having a strong focus on Environmental, Social, and Governance issues. Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: ******************************** Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' California Job Applicant Privacy Notice.

Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets - our employees. Why This Role Matters: The Metrics-Driven Business Analyst plays a pivotal role in supporting organizational decision-making by developing robust business cases for proposed projects and establishing clear frameworks for measuring project success. This position is responsible for gathering and analyzing relevant data to justify project investments, defining quantifiable success metrics in collaboration with stakeholders, and conducting thorough post-implementation evaluations to assess outcomes. The role requires strong analytical skills, business acumen, and the ability to communicate complex findings in a clear, actionable manner to both technical and non-technical audiences. By ensuring that projects are grounded in data-driven rationale and that their results are objectively measured, the Metrics-Driven Business Analyst helps drive continuous improvement and strategic value across the organization. How You'll Contribute: * Define and establish clear, quantifiable success metrics and key performance indicators (KPIs) in collaboration with project stakeholders prior to project initiation. * Collect, validate, and analyze baseline data to establish pre-project performance benchmarks. * Monitor and track relevant data throughout the project lifecycle to ensure accurate measurement of progress against defined success criteria. * Conduct post-project analysis by comparing pre- and post-implementation data, identifying the impact and effectiveness of project outcomes. * Prepare and present comprehensive reports and visualizations that clearly communicate findings, insights, and recommendations regarding project success to stakeholders and leadership. * This is a hybrid work position, with the expectation of a minimum of two days a week on site in the Zionsville Office. What We're Looking For: * 3-5 years of professional experience in business analysis, with a demonstrated focus on defining, tracking, and evaluating project success metrics * Proven ability to develop and implement key performance indicators (KPIs) and success measurement frameworks for projects * Strong proficiency in data analysis tools and techniques, such as Excel, SQL, or business intelligence platforms (e.g., Power BI, Tableau) * Experience in collecting, validating, and interpreting both quantitative and qualitative data before and after project implementation * Excellent communication and presentation skills, with the ability to translate analytical findings into actionable insights for stakeholders * Familiarity with project management methodologies (such as Agile or Waterfall) and their impact on success measurement * Strong problem-solving skills and attention to detail * Ability to collaborate effectively with cross-functional teams, including project managers, technical staff, and business stakeholders Benefits Highlights: Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001's benefits package. Employees (and their families) are eligible to participate in the Company's comprehensive health, dental, and vision insurance plan options. Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability. All employees (regardless of hours worked) have immediate access to the Company's Employee Assistance Program and wellness programs-no enrollment is required. Employees may also participate in the Company's 401K plan, with matching contributions by the Company. Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals. All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences.