Customer Service Representative jobs at Ticket Evolution

Job Description Bilingual Call Center Representative (English/Spanish) About SPAR SPAR is a trusted global leader in customer service solutions, partnering with top-tier CPG brands and Fortune 100 retailers. As we continue to grow, we're seeking motivated, bilingual Call Center Representatives who are passionate about delivering exceptional customer support. If you thrive in a fast-paced environment, enjoy helping people, and want to be part of a company that values innovation, diversity, and career growth, this is your opportunity to shine. Why Choose SPAR? Remote Work - Dallas Texas area. Competitive Pay - $18-$21 per hour (based on experience). DailyPay Access - Get paid fast with DailyPay (free enrollment required). Career Advancement - Continuous learning, professional development, and growth opportunities. Inclusive & Supportive Team - Work in a diverse, collaborative environment that values teamwork and respect. What You'll Do: As a Bilingual Call Center Representative (English/Spanish), you will serve as the frontline voice of SPAR, providing world-class customer service and resolving inquiries with professionalism and empathy. Your responsibilities include: Answering inbound customer calls and responding with accuracy and care. Handling high-volume call traffic and making outbound calls when required. Processing payments and credit card transactions securely. Troubleshooting and resolving customer issues, ensuring timely follow-up. Accurately documenting order details and customer interactions in the work order system. Generating and delivering Certificates of Insurance (COI). Using Text Request software to communicate with customers and field technicians. Leveraging Google Maps to verify order details and routing. Assisting with dispatcher support when necessary. Maintaining a quiet, distraction-free home workspace with reliable high-speed internet. What We're Looking For: Education: High school diploma or GED required. Experience: 1-2 years in customer service, call center, or related fields preferred. Skills: Excellent bilingual communication skills (English & Spanish). Active listening and problem-solving expertise. Strong attention to detail and accurate data entry. Ability to handle fast-paced, multi-tasking environments. Tech Savvy: Proficient with email, word processing, and customer management systems. Adaptability: Willingness to adjust to changing schedules and business needs. Ready to Start Your Career? Join SPAR and be part of a dynamic global team where your voice and dedication make a difference. Apply today and grow your career with us! We Are an Equal Opportunity Employer SPAR provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SPAR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SPAR expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of SPAR's employees to perform their job duties may result in discipline up to and including discharge.

Do you enjoy collaborating cross-functionally to deliver on common goals? Do you enjoy working towards resolving complex issues? About our team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the role In this role, you will apply in-depth knowledge of functional/business area and/or specific applications to identify, customize and implement appropriate applications/solutions (e.g., HR information systems, Enterprise Resource Planning systems, manufacturing/supply chain) for external clients. Responsibilities: · Customizing and implementing appropriate applications and solutions for external clients · Analyzing client needs and participating in the design of business process requirements · Translating business requirements into off-the-shelf and customization specifications · Testing, documenting, and training client personnel on functional and business applications software · Guiding others in resolving complex issues in specialized area based on existing solutions and procedures Requirements: · Be able to anticipate potential objections and influences others to adopt a different point of view · Be able to interpret internal/external business challenges and recommend best practices to improve products, processes, or services · Be able to work on your own with guidance in only the most complex situations · Have the ability to train and mentor junior staff · Be an expert of own discipline for clients · Be able to solve complex problems; takes a broad perspective to identify innovative solutions Work in a way that works for you Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. About the business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Primary Location Base Pay Range: Home based-Illinois $60,900 - $101,500. If performed in Chicago, IL, the pay range is $63,800 - $106,400. If performed in Ohio, the pay range is $55,100 - $91,900. U.S. National Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Are you passionate about building and delivering compelling sales presentations? Do you thrive at the intersection of law, technology, and strategy - and want to help shape how the legal industry engages with innovation? About our Team: LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the Role As a Legal Customer Presentation Expert, you will build compelling, persuasive and customer-specific sales presentations. This role requires 5+ years of sales with a track record of success. Responsibilities: + Customizing story and visuals for compelling sales presentations + Collaborating with sales to ensure presentations are customized for each sales and customer situation and align with brand standards + Transforming complex ideas into clear, concise, and visually engaging slides + Staying updated on design trends and best practices to enhance presentation effectiveness and engagement + Revising, customizing and editing customer sales presentations based on feedback and evolving sales needs + Building and maintaining deep product expertise and understanding our product roadmap and company vision + Participating in curriculum design, instructional design, content writing and course development across various formats such as live instructor-led workshops, webinars, office hours, on-demand workshops, eLearning, videos, certification exams, and toolkits Requirements: + Has a Juris Doctor (JD) - required + Has at least 2 year of practicing or teaching law + Has 5+ years of experience, preferably spanning law, business development, or sales + Have superb storyteller and presentation skills and the ability to deliver clear, compelling narratives + Have strong visual communication skills for building executive-level presentations. + Have impressive years of sales + Have a strong understanding of the sales process + Have the ability to work cooperatively in a team environment and across the organization to achieve team and organizational goals + Be able to think strategically, tactically, and analytically + Have experience with core Office 365 applications (i.e. Word, Excel, Outlook, PowerPoint, Teams) + Have proven project management, time management, and organizational skills + Have great oral and written communication skills as well as presentation skills both in-person and virtual Work in a way that works for you: We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. About the business: LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Primary Location Base Pay Range: Home based-Ohio $80,700 - $134,600. U.S. National Base Pay Range: $84,900 - $141,600. Geographic differentials may apply in some locations to better reflect local market rates. Base Pay Range for CO is $84,900 - $141,600. Base Pay Range for IL is $89,200 - $148,700. Base Pay Range for Chicago, IL is $93,400 - $155,800. Base Pay Range for MD is $89,200 - $148,700. Base Pay Range for NY is $93,400 - $155,800. Base Pay Range for New York City is $97,700 - $162,800. Base Pay Range for Rochester, NY is $80,700 - $134,600. Base Pay Range for OH is $80,700 - $134,600. This job is eligible for an annual incentive bonus. Application deadline is 01/15/2026. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Job DescriptionDescription: Albuquerque Publishing Company and the Albuquerque Journal are seeking an experienced, customer-focused Customer Service and Sales Representative to support our subscribers and maintain the quality of service our community relies on. This role is essential for addressing customer needs, resolving concerns, maintaining account accuracy, and driving customer retention. This role is a remote, work-from-home position, but applicants must live in the Albuquerque area to participate in on-site training as needed, pick up equipment, receive local support, and work promotional events. What You'll Do: Manage a high volume of incoming calls. Open and maintain customer accounts accurately. Clarify customer needs and resolve issues efficiently. Respond to concerns via phone, email, mail, and social media. Follow up to ensure complete resolution. Verify and update customer account information. Aim to retain customers or encourage them to return. Drive sales through promotional events. Why Join Us? We don't just offer a job-we offer a place to grow and thrive. At the Albuquerque Journal, you'll be part of a legacy news organization with a forward-thinking mindset and a deep connection to our community. Here's what you can expect: Health, dental, and vision insurance Flexible Spending Account Paid parental leave 401(k) with company match PTO Employee gym program Pet Insurance Ongoing training and career development A collaborative team Requirements: Strong active listening and communication skills. High telephone proficiency and professional demeanor. Excellent customer service and problem-solving abilities. Strong attention to detail and accuracy. Ability to multitask and perform effectively under pressure. Previous Customer Service experience preferred. Sales experience preferred

Job Description Bilingual Call Center Representative (English/Spanish) About SPAR SPAR is a trusted global leader in customer service solutions, partnering with top-tier CPG brands and Fortune 100 retailers. As we continue to grow, we're seeking motivated, bilingual Call Center Representatives who are passionate about delivering exceptional customer support. If you thrive in a fast-paced environment, enjoy helping people, and want to be part of a company that values innovation, diversity, and career growth, this is your opportunity to shine. Why Choose SPAR? Remote Work - Dallas Texas area. Competitive Pay - $18-$21 per hour (based on experience). DailyPay Access - Get paid fast with DailyPay (free enrollment required). Career Advancement - Continuous learning, professional development, and growth opportunities. Inclusive & Supportive Team - Work in a diverse, collaborative environment that values teamwork and respect. What You'll Do: As a Bilingual Call Center Representative (English/Spanish), you will serve as the frontline voice of SPAR, providing world-class customer service and resolving inquiries with professionalism and empathy. Your responsibilities include: Answering inbound customer calls and responding with accuracy and care. Handling high-volume call traffic and making outbound calls when required. Processing payments and credit card transactions securely. Troubleshooting and resolving customer issues, ensuring timely follow-up. Accurately documenting order details and customer interactions in the work order system. Generating and delivering Certificates of Insurance (COI). Using Text Request software to communicate with customers and field technicians. Leveraging Google Maps to verify order details and routing. Assisting with dispatcher support when necessary. Maintaining a quiet, distraction-free home workspace with reliable high-speed internet. What We're Looking For: Education: High school diploma or GED required. Experience: 1-2 years in customer service, call center, or related fields preferred. Skills: Excellent bilingual communication skills (English & Spanish). Active listening and problem-solving expertise. Strong attention to detail and accurate data entry. Ability to handle fast-paced, multi-tasking environments. Tech Savvy: Proficient with email, word processing, and customer management systems. Adaptability: Willingness to adjust to changing schedules and business needs. Ready to Start Your Career? Join SPAR and be part of a dynamic global team where your voice and dedication make a difference. Apply today and grow your career with us! We Are an Equal Opportunity Employer SPAR provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SPAR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SPAR expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of SPAR's employees to perform their job duties may result in discipline up to and including discharge.

We will be holding bi-weekly training classes through the week of December 22nd, so apply today to start the process, and you can potentially be a part of our exceptional team in as soon as a week. What we do: * Work in a virtual blended outbound/inbound call center environment where you will talk about topics that matter and raise funds for great organizations such as St. Jude Children's Research Hospital, March of Dimes, American Center for Law and Justice, and many more . * Our positions all require sales, whether it be selling memberships, products, or services. We offer: * Full-Time Night shift set schedules that enable you to take time off for the things that are important to you. * Part-Time Night shift schedules are offered on a limited basis. * Monday-Friday Night shift schedule to start. A weekend day will be required, and when that will begin, will be determined by the program you select when signing up for a training class. * Virtual Paid Training * Rewards & Recognition Programs * Weekly Pay & Bonus potential with access to your pay at anytime! * Benefits available for Full-time employees including Medical, Dental, Vision, and 401k Other Requirements: * Computer skills such as the ability to copy and paste, toggle between browsers, and do basic troubleshooting. * A willingness to learn, as we believe in owning your own success. * A Home office, or dedicated quiet place to work, that is free from noise and distractions. * Identity Verification. On the first day of training, you will be required to bring a current, valid photo ID with you to complete this process. * Passing Background Check. If your background check is not back by the time we are ready for phone time there may be a disruption in your training. * Exceptional conversational skills and the ability to multi-task. InfoCision. Work Happy. Live Happy. Salary: $12.50 per hour Work Location: Remote Hardware/Software Requirements: Equipment is NOT provided and a Technology Check is Required as part of the Recruitment process Windows PC/Laptop: * Minimum 14" monitor/screen. Dual monitors are recommended, but not required. * Windows 11 ONLY * At least 8GB of RAM (Must have at least 6GB usable RAM) * Intel or AMD Processor * Google Chrome (Current Version). Firefox, Internet Explorer, and Microsoft Edge are not compatible. * Windows Defender antivirus and Firewall must be turned ON. All other antivirus applications must be uninstalled as they are not compatible (McAfee, Norton, Avast, etc) * Ping per InfoCision client for Windows PC's must not exceed 80ms max round trip. Internet: * United States based High-speed internet only. No cloud-based internet, VPN's, satellite, cellular services, or hotspots are accepted (T-Mobile, Starlink, etc) * Minimum of 50 Mbps download speed and 10 Mbps upload speed. * ISP must be Stable and located within the United States and its territories. * We require a hard-wired connection, using an Ethernet cable or LAN cable, to your router/modem. We recommend a Cat5 (Category) Ethernet cord or higher. Telephone: * A cell phone (preferred) or landline is required as that is how you will receive your "Pin call", or multi-factor authentication call, that is required to access our corporate network. The calls you make/take will not come through your phone. Miscellaneous: * Web cam * External speakers or sound on your computer * External Wired Mouse * USB Wired Headset (wireless headsets are NOT compatible). The headset must have a Single USB connection without a 3.5 mm (headphone jack) connection. Below are examples of what works and what does not. *

Join Our Team As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty of perks. With 500+ theatres and nearly 6,000 screens; we're truly a global presence of 20,000 movie lovers working together to make unforgettable experiences. Role Summary: A Guest Services Agent primary responsibility is to answer inbound calls and assist customers with a wide variety of questions and concerns while guaranteeing high guest satisfaction. We're seeking enthusiastic individuals with proficient written and email communication skills along with the ability to multitask through different inquiry types. In this role, you will be the voice of Cinemark offering a unique and innovative solution to each question, problem, complaint, or concern that the customer may have experienced. Responsibilities: Provide immediate front-line support to our Guest inquiries while maintaining a positive, empathetic, and professional attitude at all times Responsible for handling Guest matters and interactions through various channels such as phone and email Identify and communicate effectively with various departments of the organization to escalate Guest matters Knowledge and understanding of Cinemark policies, in-theatre operation procedures, Marketing programs and special initiatives Keep detail records of Guest interactions, transactions, comments and feedback received Multi-task using various software platforms Demonstrates initiative, problem solving ability, adaptability and flexibility Resolve problems by clarifying issues, researching and exploring answers and alternative solutions, thinking outside the box, implementing solutions, and escalating issues when necessary Maintain performance objectives such as attendance and Key Performance Indicators Perform other duties as required and assigned by Supervisor and upper management Requirements: One year of customer service experience in a fast-paced call center environment preferable Strong conflict resolution skills and ability to effectively communicate difficult outcomes while maintaining a positive customer experience Must have strong time-management, follow-up and proficient organizational skills Must be proficient with written and verbal communication skills, email, internet usage, MS Word, MS Excel, and MS Outlook. Must be able to type a minimum of 30 words per minute Ability to maintain performance objectives such as attendance, schedule adherence, and efficiency performance objectives Must be available to work schedules during the call center hours of operation, including nights, weekends and holidays Adapt to changes in job requirements, learning and applying new skills as needed to ensure the company's success Ability to complete mandatory paid in-house training for 4 weeks with a requirement of 100% attendance Benefits Available: At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members. Employee Discount 401(k) Matching* Growth Opportunities Education Assistance* Health Benefits* Parental Leave* Paid Time Off* Daily Pay* Free Movies* * Benefits may vary by career category, so be sure to check the specific details on our career site. DISCLAIMER: This is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the , as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Cinemark is an Equal Opportunity Employer

Join Our Team As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty of perks. With 500+ theatres and nearly 6,000 screens; we're truly a global presence of 20,000 movie lovers working together to make unforgettable experiences. Role Summary: In collaboration with the overall Theater Technology team, the role will provide industry-leading support via phone, email and tracking software for our end user's technical problems and service requests. The ideal candidate will have a proven track-record of strong analytical and troubleshooting skills. Key areas of responsibility will include the ability to accurately record problem symptoms and information for escalation of the more complex problems to higher-level support. The person in this role must also maintain knowledge of relevant products to provide accurate solutions and will act as representative of the Theater Technology team to our customers and vendors.Eligible for a Sign On Bonus of $2,500 when hired! Eligible for Relocation Assistance* - U.S. based only Responsibilities: Provide trilingual support to 14 countries 7 days a week, and 365 days a year Work closely with part vendors to analyze, diagnose, and replace parts as needed Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Identify and communicate effectively with various departments of the organization. Multi-task using various software platform. Demonstrates initiative, problem solving ability, adaptability and flexibility. Maintain performance objectives such as attendance and Key Performance Indicators. Perform other duties as required and assigned by Supervisor and upper management. Requirements: Trilingual (English/Spanish/Portuguese) is required A positive, resilient, and self-directed attitude - interested in “figuring out” solutions Critical thinking and exceptional analytical skills Excellent oral/written communication skills Theater operation knowledge and experience is an asset 1+ year(s) in a call center environment is a plus Basic knowledge of Windows OS and Linux OS environments. Must have intermediate level of experience in email usage, MS Word, and MS Outlook. Must be available to work a flexible schedule that may include evenings, holidays and weekends Benefits Available: At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members. Employee Discount 401(k) Matching* Growth Opportunities Education Assistance* Health Benefits* Parental Leave* Paid Time Off* Daily Pay* Free Movies* * Benefits may vary by career category, so be sure to check the specific details on our career site. DISCLAIMER: This is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the , as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Cinemark is an Equal Opportunity Employer

We will be holding bi-weekly training classes through the week of December 22nd, so apply today to start the process, and you can potentially be a part of our exceptional team in as soon as a week. What we do: * Work in a virtual blended outbound/inbound call center environment where you will talk about topics that matter and raise funds for great organizations such as St. Jude Children's Research Hospital, March of Dimes, American Center for Law and Justice, and many more . * Our positions all require sales, whether it be selling memberships, products, or services. We offer: * Full-Time Night shift set schedules that enable you to take time off for the things that are important to you. * Part-Time Night shift schedules are offered on a limited basis. * Monday-Friday Night shift schedule to start. A weekend day will be required, and when that will begin, will be determined by the program you select when signing up for a training class. * Virtual Paid Training * Rewards & Recognition Programs * Weekly Pay & Bonus potential with access to your pay at anytime! * Benefits available for Full-time employees including Medical, Dental, Vision, and 401k Other Requirements: * Computer skills such as the ability to copy and paste, toggle between browsers, and do basic troubleshooting. * A willingness to learn, as we believe in owning your own success. * A Home office, or dedicated quiet place to work, that is free from noise and distractions. * Identity Verification. On the first day of training, you will be required to bring a current, valid photo ID with you to complete this process. * Passing Background Check. If your background check is not back by the time we are ready for phone time there may be a disruption in your training. * Exceptional conversational skills and the ability to multi-task. InfoCision. Work Happy. Live Happy. Salary: $9.00 per hour Work Location: Remote Hardware/Software Requirements: Equipment is NOT provided and a Technology Check is Required as part of the Recruitment process Windows PC/Laptop: * Minimum 14" monitor/screen. Dual monitors are recommended, but not required. * Windows 11 ONLY * At least 8GB of RAM (Must have at least 6GB usable RAM) * Intel or AMD Processor * Google Chrome (Current Version). Firefox, Internet Explorer, and Microsoft Edge are not compatible. * Windows Defender antivirus and Firewall must be turned ON. All other antivirus applications must be uninstalled as they are not compatible (McAfee, Norton, Avast, etc) * Ping per InfoCision client for Windows PC's must not exceed 80ms max round trip. Internet: * United States based High-speed internet only. No cloud-based internet, VPN's, satellite, cellular services, or hotspots are accepted (T-Mobile, Starlink, etc) * Minimum of 50 Mbps download speed and 10 Mbps upload speed. * ISP must be Stable and located within the United States and its territories. * We require a hard-wired connection, using an Ethernet cable or LAN cable, to your router/modem. We recommend a Cat5 (Category) Ethernet cord or higher. Telephone: * A cell phone (preferred) or landline is required as that is how you will receive your "Pin call", or multi-factor authentication call, that is required to access our corporate network. The calls you make/take will not come through your phone. Miscellaneous: * Web cam * External speakers or sound on your computer * External Wired Mouse * USB Wired Headset (wireless headsets are NOT compatible). The headset must have a Single USB connection without a 3.5 mm (headphone jack) connection. Below are examples of what works and what does not. *

We will be holding bi-weekly training classes through the week of December 22nd, so apply today to start the process, and you can potentially be a part of our exceptional team in as soon as a week. What we do: * Work in a virtual blended outbound/inbound call center environment where you will talk about topics that matter and raise funds for great organizations such as St. Jude Children's Research Hospital, March of Dimes, American Center for Law and Justice, and many more . * Our positions all require sales, whether it be selling memberships, products, or services. We offer: * Full-Time Night shift set schedules that enable you to take time off for the things that are important to you. * Part-Time Night shift schedules are offered on a limited basis. * Monday-Friday Night shift schedule to start. A weekend day will be required, and when that will begin, will be determined by the program you select when signing up for a training class. * Virtual Paid Training * Rewards & Recognition Programs * Weekly Pay & Bonus potential with access to your pay at anytime! * Benefits available for Full-time employees including Medical, Dental, Vision, and 401k Other Requirements: * Computer skills such as the ability to copy and paste, toggle between browsers, and do basic troubleshooting. * A willingness to learn, as we believe in owning your own success. * A Home office, or dedicated quiet place to work, that is free from noise and distractions. * Identity Verification. On the first day of training, you will be required to bring a current, valid photo ID with you to complete this process. * Passing Background Check. If your background check is not back by the time we are ready for phone time there may be a disruption in your training. * Exceptional conversational skills and the ability to multi-task. InfoCision. Work Happy. Live Happy. Salary: $10.00 per hour Work Location: Remote Hardware/Software Requirements: Equipment is NOT provided and a Technology Check is Required as part of the Recruitment process Windows PC/Laptop: * Minimum 14" monitor/screen. Dual monitors are recommended, but not required. * Windows 11 ONLY * At least 8GB of RAM (Must have at least 6GB usable RAM) * Intel or AMD Processor * Google Chrome (Current Version). Firefox, Internet Explorer, and Microsoft Edge are not compatible. * Windows Defender antivirus and Firewall must be turned ON. All other antivirus applications must be uninstalled as they are not compatible (McAfee, Norton, Avast, etc) * Ping per InfoCision client for Windows PC's must not exceed 80ms max round trip. Internet: * United States based High-speed internet only. No cloud-based internet, VPN's, satellite, cellular services, or hotspots are accepted (T-Mobile, Starlink, etc) * Minimum of 50 Mbps download speed and 10 Mbps upload speed. * ISP must be Stable and located within the United States and its territories. * We require a hard-wired connection, using an Ethernet cable or LAN cable, to your router/modem. We recommend a Cat5 (Category) Ethernet cord or higher. Telephone: * A cell phone (preferred) or landline is required as that is how you will receive your "Pin call", or multi-factor authentication call, that is required to access our corporate network. The calls you make/take will not come through your phone. Miscellaneous: * Web cam * External speakers or sound on your computer * External Wired Mouse * USB Wired Headset (wireless headsets are NOT compatible). The headset must have a Single USB connection without a 3.5 mm (headphone jack) connection. Below are examples of what works and what does not. *

We will be holding bi-weekly training classes through the week of December 22nd, so apply today to start the process, and you can potentially be a part of our exceptional team in as soon as a week. What we do: * Work in a virtual blended outbound/inbound call center environment where you will talk about topics that matter and raise funds for great organizations such as St. Jude Children's Research Hospital, March of Dimes, American Center for Law and Justice, and many more . * Our positions all require sales, whether it be selling memberships, products, or services. We offer: * Full-Time Night shift set schedules that enable you to take time off for the things that are important to you. * Part-Time Night shift schedules are offered on a limited basis. * Monday-Friday Night shift schedule to start. A weekend day will be required, and when that will begin, will be determined by the program you select when signing up for a training class. * Virtual Paid Training * Rewards & Recognition Programs * Weekly Pay & Bonus potential with access to your pay at anytime! * Benefits available for Full-time employees including Medical, Dental, Vision, and 401k Other Requirements: * Computer skills such as the ability to copy and paste, toggle between browsers, and do basic troubleshooting. * A willingness to learn, as we believe in owning your own success. * A Home office, or dedicated quiet place to work, that is free from noise and distractions. * Identity Verification. On the first day of training, you will be required to bring a current, valid photo ID with you to complete this process. * Passing Background Check. If your background check is not back by the time we are ready for phone time there may be a disruption in your training. * Exceptional conversational skills and the ability to multi-task. InfoCision. Work Happy. Live Happy. Salary: $9.00 per hour Work Location: Remote Hardware/Software Requirements: Equipment is NOT provided and a Technology Check is Required as part of the Recruitment process Windows PC/Laptop: * Minimum 14" monitor/screen. Dual monitors are recommended, but not required. * Windows 11 ONLY * At least 8GB of RAM (Must have at least 6GB usable RAM) * Intel or AMD Processor * Google Chrome (Current Version). Firefox, Internet Explorer, and Microsoft Edge are not compatible. * Windows Defender antivirus and Firewall must be turned ON. All other antivirus applications must be uninstalled as they are not compatible (McAfee, Norton, Avast, etc) * Ping per InfoCision client for Windows PC's must not exceed 80ms max round trip. Internet: * United States based High-speed internet only. No cloud-based internet, VPN's, satellite, cellular services, or hotspots are accepted (T-Mobile, Starlink, etc) * Minimum of 50 Mbps download speed and 10 Mbps upload speed. * ISP must be Stable and located within the United States and its territories. * We require a hard-wired connection, using an Ethernet cable or LAN cable, to your router/modem. We recommend a Cat5 (Category) Ethernet cord or higher. Telephone: * A cell phone (preferred) or landline is required as that is how you will receive your "Pin call", or multi-factor authentication call, that is required to access our corporate network. The calls you make/take will not come through your phone. Miscellaneous: * Web cam * External speakers or sound on your computer * External Wired Mouse * USB Wired Headset (wireless headsets are NOT compatible). The headset must have a Single USB connection without a 3.5 mm (headphone jack) connection. Below are examples of what works and what does not. *

We will be holding bi-weekly training classes through the week of December 22nd, so apply today to start the process, and you can potentially be a part of our exceptional team in as soon as a week. What we do: * Work in a virtual blended outbound/inbound call center environment where you will talk about topics that matter and raise funds for great organizations such as St. Jude Children's Research Hospital, March of Dimes, American Center for Law and Justice, and many more . * Our positions all require sales, whether it be selling memberships, products, or services. We offer: * Full-Time Night shift set schedules that enable you to take time off for the things that are important to you. * Part-Time Night shift schedules are offered on a limited basis. * Monday-Friday Night shift schedule to start. A weekend day will be required, and when that will begin, will be determined by the program you select when signing up for a training class. * Virtual Paid Training * Rewards & Recognition Programs * Weekly Pay & Bonus potential with access to your pay at anytime! * Benefits available for Full-time employees including Medical, Dental, Vision, and 401k Other Requirements: * Computer skills such as the ability to copy and paste, toggle between browsers, and do basic troubleshooting. * A willingness to learn, as we believe in owning your own success. * A Home office, or dedicated quiet place to work, that is free from noise and distractions. * Identity Verification. On the first day of training, you will be required to bring a current, valid photo ID with you to complete this process. * Passing Background Check. If your background check is not back by the time we are ready for phone time there may be a disruption in your training. * Exceptional conversational skills and the ability to multi-task. InfoCision. Work Happy. Live Happy. Salary: $9.00 per hour Work Location: Remote Hardware/Software Requirements: Equipment is NOT provided and a Technology Check is Required as part of the Recruitment process Windows PC/Laptop: * Minimum 14" monitor/screen. Dual monitors are recommended, but not required. * Windows 11 ONLY * At least 8GB of RAM (Must have at least 6GB usable RAM) * Intel or AMD Processor * Google Chrome (Current Version). Firefox, Internet Explorer, and Microsoft Edge are not compatible. * Windows Defender antivirus and Firewall must be turned ON. All other antivirus applications must be uninstalled as they are not compatible (McAfee, Norton, Avast, etc) * Ping per InfoCision client for Windows PC's must not exceed 80ms max round trip. Internet: * United States based High-speed internet only. No cloud-based internet, VPN's, satellite, cellular services, or hotspots are accepted (T-Mobile, Starlink, etc) * Minimum of 50 Mbps download speed and 10 Mbps upload speed. * ISP must be Stable and located within the United States and its territories. * We require a hard-wired connection, using an Ethernet cable or LAN cable, to your router/modem. We recommend a Cat5 (Category) Ethernet cord or higher. Telephone: * A cell phone (preferred) or landline is required as that is how you will receive your "Pin call", or multi-factor authentication call, that is required to access our corporate network. The calls you make/take will not come through your phone. Miscellaneous: * Web cam * External speakers or sound on your computer * External Wired Mouse * USB Wired Headset (wireless headsets are NOT compatible). The headset must have a Single USB connection without a 3.5 mm (headphone jack) connection. Below are examples of what works and what does not. *

Under the direction of call center management, provides customer service via telephone to patients in need of care. Answers phones with a professional greeting and addresses the patients needs, both professionally and efficiently. The CCR acts as primary conduit for the transmission of information between all company locations and callers. Responsible for obtaining patient demographics, insurance information, and medical histories. Duties include a high degree of patient, physician and pharmacist interaction; utilization of patient information; coordination of insurance documentation; creation of patient medical records; reading medical records for verification; and maintenance of practice schedules. Essential Duties and Responsibilities: Performs job in accordance with Company mission, vision and goal. Exercises confidentiality in all areas, abiding by HIPAA rules and regulations. Provides professional and courteous customer/patient care, displaying knowledge of the treatment approach; displayed through professional phone etiquette. Accurately collects all required new patient information, including complete and accurate insurance data and verifies eligibility in real-time. Accurately provides patients with geographical directions to Company locations. Schedules patient appointments for applicable medical services. Triages a high volume of incoming telephone calls. Checks messages, as directed, and relays responses from the provider to the patient. Accurately describes, in detail, the reason for the patient call in the task. Expedites service in situations requiring urgent attention, as determined by management. Efficiently utilizes available resources to accurately and efficiently process necessary flows. Ensures first call resolution for all applicable calls. Escalates/routes appropriate calls/tasks to proper recipient(s) for resolution. Maintains high level of product and service knowledge. Maintains minimum quality standards, as determined by the Company. Conducts outbound calls, as needed. Communicates electronically with patients/customers via online portal or other Company communication methods. Assists with various administrative duties. Participate in and complete all required trainings and in-services. Other duties as assigned. Minimum Qualifications: High School Diploma, or equivalent One (1) year of related experience and/or training. Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook). Must have excellent written and oral communication skills. Must be able to work individually as well as within a team. Must be able to multi-task and prioritize. Must demonstrate extreme attention to detail. Must possess strong organization skills. Must be able to perform calculations, problem solve and use reasoning. Must have knowledge of medical practices and medical terminology. Must be able to meet predefined production and quality standards. Must be able to effectively manage and direct others. All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance. Preferred Qualifications: One (1) year of prior experience working with an Electronic Medical Record (EMR). One (1) year of call center experience in a medical practice. Driving/Travel: The employee must have reliable transportation. While the primary workplace may be closest to the employee s home, work assignments could be in any of the Company s locations. Compensation and Benefits: Pay Range: $16.00/Hr - $18.00/Hr PTO: Up to 96 hours in first year (pro-rated based on start date) Holidays: 7 (New Year s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas Day) Retirement: 401(k) with employer match Health Benefits: Medical (single and family), Dental (single and family), Vision (single and family) Other Company-Paid Benefits: Short-Term Disability, Long-Term Disability, Basic Life/AD&D, Employee Assistance Program Other Voluntary Benefits: Voluntary Life, Accident, Critical Illness, Hospital Indemnity

Hello, Client Success Specialist! Freeosk is looking for an experienced Client Success Specialist to join our remote team. Our ideal candidate has experience with in-store and digital marketing strategies. A Client Success Specialist nurtures client relationships with our brand partners - among them Fortune 100 Consumer Packaged Goods companies - and drives internal teams towards program execution excellence. In addition to supporting Client Success team duties, Client Success Specialists work in tandem with their Sales counterparts to secure revenue, manage internal and external process pre and post-sale to position Freeosk for future partnerships by delivering exceptional client service. We work in a distributed environment. Our office is in Chicago, but you can be located within the continental United States. There will be travel required to our Chicago office from time to time. Some key responsibilities are... Provide necessary support and coordination to the Client Success team Architect client solutions grounded in clear performance expectations Serve as the primary point of contact for clients, proactively guiding them through Freeosk's program development process and responding to their needs Act as liaison between internal teams (Sales, Consumer Experience, Operations, and Engineering) to effectively launch programs internally and ensure a successful execution Your skills, background and experience include... Minimum 3 years of experience (in-store or digital marketing required) Ability to thrive under pressure and meet deadlines while multi-tasking Excellent communication and interpersonal skills Proactive self-starter willing to learn and grow with an ever-changing business Ability to assist with time-sensitive requests or issue escalations with all levels of internal and external management Proficient in Microsoft Office, Google Workspace, and JIRA applications Proficient in Salesforce or other CRM Bachelor's Degree in a relevant field preferred The salary range for this Client Success Specialist position is $50,000 to $65,000 annually, depending on experience and skills. This range represents the minimum to maximum that Freeosk reasonably expects to pay for this position. Our Benefits Competitive pay 401(k) Match Program Medical, Dental, Vision Insurance Work From Home Stipend Short Term and Long Term Disability Life Insurance Paid Time Off Volunteer Opportunities Summer Hours Parental Leave Tuition Reimbursement Sabbatical Program Professional Development Wellness Stipend Social events

We will be holding bi-weekly training classes through the week of December 22nd, so apply today to start the process, and you can potentially be a part of our exceptional team in as soon as a week. What we do: * Work in a virtual blended outbound/inbound call center environment where you will talk about topics that matter and raise funds for great organizations such as St. Jude Children's Research Hospital, March of Dimes, American Center for Law and Justice, and many more . * Our positions all require sales, whether it be selling memberships, products, or services. We offer: * Full-Time Night shift set schedules that enable you to take time off for the things that are important to you. * Part-Time Night shift schedules are offered on a limited basis. * Monday-Friday Night shift schedule to start. A weekend day will be required, and when that will begin, will be determined by the program you select when signing up for a training class. * Virtual Paid Training * Rewards & Recognition Programs * Weekly Pay & Bonus potential with access to your pay at anytime! * Benefits available for Full-time employees including Medical, Dental, Vision, and 401k Other Requirements: * Computer skills such as the ability to copy and paste, toggle between browsers, and do basic troubleshooting. * A willingness to learn, as we believe in owning your own success. * A Home office, or dedicated quiet place to work, that is free from noise and distractions. * Identity Verification. On the first day of training, you will be required to bring a current, valid photo ID with you to complete this process. * Passing Background Check. If your background check is not back by the time we are ready for phone time there may be a disruption in your training. * Exceptional conversational skills and the ability to multi-task. InfoCision. Work Happy. Live Happy. Salary: $10.00 per hour Work Location: Remote Hardware/Software Requirements: Equipment is NOT provided and a Technology Check is Required as part of the Recruitment process Windows PC/Laptop: * Minimum 14" monitor/screen. Dual monitors are recommended, but not required. * Windows 11 ONLY * At least 8GB of RAM (Must have at least 6GB usable RAM) * Intel or AMD Processor * Google Chrome (Current Version). Firefox, Internet Explorer, and Microsoft Edge are not compatible. * Windows Defender antivirus and Firewall must be turned ON. All other antivirus applications must be uninstalled as they are not compatible (McAfee, Norton, Avast, etc) * Ping per InfoCision client for Windows PC's must not exceed 80ms max round trip. Internet: * United States based High-speed internet only. No cloud-based internet, VPN's, satellite, cellular services, or hotspots are accepted (T-Mobile, Starlink, etc) * Minimum of 50 Mbps download speed and 10 Mbps upload speed. * ISP must be Stable and located within the United States and its territories. * We require a hard-wired connection, using an Ethernet cable or LAN cable, to your router/modem. We recommend a Cat5 (Category) Ethernet cord or higher. Telephone: * A cell phone (preferred) or landline is required as that is how you will receive your "Pin call", or multi-factor authentication call, that is required to access our corporate network. The calls you make/take will not come through your phone. Miscellaneous: * Web cam * External speakers or sound on your computer * External Wired Mouse * USB Wired Headset (wireless headsets are NOT compatible). The headset must have a Single USB connection without a 3.5 mm (headphone jack) connection. Below are examples of what works and what does not. *

Job Description Job Title: Customer Service Representative Company: BreezeJobFinder.com (powered by Breeze Unlimited) Employment Type: Full-Time About BreezeJobFinder BreezeJobFinder.com is a fast-growing SaaS platform built to make the job search easier, smarter, and more effective. With AI-powered resume and cover letter tools, an application tracker, and a new multi-job board search feature, we help job seekers stay organized, stand out to employers, and land interviews faster. Position Overview We're looking for a friendly, detail-oriented Customer Service Representative (CSR) to join our team. As the first point of contact for our users, you'll provide support, resolve issues, and ensure every customer feels confident and supported in their job search journey. You'll also play a key role in gathering feedback to help us improve the platform and deliver an exceptional experience. Key Responsibilities Respond promptly to user inquiries via email, chat, and phone Assist job seekers with account setup, subscription questions, and platform navigation Provide technical support and troubleshoot common issues Guide users on how to maximize features like the job tracker, resume builder, and job board search Record and escalate user feedback to the product team for continuous improvement Maintain accurate records of customer interactions in our support system Deliver a positive, empathetic, and professional experience to every user Qualifications 1+ year of experience in customer service, preferably in SaaS or tech support Strong communication and problem-solving skills Tech-savvy, comfortable navigating online platforms and troubleshooting Ability to multitask and manage time effectively in a fast-paced environment Empathy and patience when working with users of varying technical skill levels Self-starter with the ability to work independently and as part of a remote team Preferred Skills Experience with customer support software (e.g., Zendesk, Freshdesk, Intercom) Background in SaaS, HR tech, or career services Bilingual abilities a plus What We Offer Competitive pay with growth opportunities Flexible remote work environment Opportunity to be part of a growing SaaS platform making a real difference for job seekers A supportive, collaborative team culture

OneTouch Direct is not your typical Call Center. Founded in 1998, we have grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing effective products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest. Position: Bilingual Remote - Seasonal - Customer Service Representatives - FEMA OneTouch Direct is seeking dedicated and professional Remote Customer Service Representatives to support the Federal Emergency Management Agency (FEMA) program. In this role, you will assist individuals affected by disasters, providing vital information and guidance related to disaster assistance programs. Primary Responsibilities: Respond to incoming calls and inquiries from individuals seeking assistance related to disaster recovery. Accurately provide information regarding FEMA programs, eligibility requirements, and application processes. Document interactions thoroughly and maintain accurate records of customer inquiries and assistance provided. Address customer concerns with professionalism and empathy while ensuring a compassionate approach. Collaborate effectively with team members and escalate complex cases when necessary. Requirements A high school diploma or equivalent is required. Minimum of 1-2 years of customer service experience, preferably in a remote environment. Strong verbal and written communication skills, with the ability to convey information clearly and effectively. Demonstrated ability to handle sensitive situations with discretion and maintain confidentiality. Proficient in the use of computers and various software applications. Reliable internet connection and a quiet work environment. Experience working with governmental or non-profit organizations is an advantage.

We are FlatWorld and we are disrupting the Higher Education textbook industry. About the company Our mission is to bring textbook prices back down to earth. College faculty and students are our customers. We make their lives easier by ensuring that students have access to our high-quality, digital-first textbooks, at prices they can afford. Adoption of FlatWorld's affordable, high-quality digital-first textbooks and the online Homework system has grown tremendously: we have been the fastest growing publisher in our market for the past five years. We're looking for motivated individuals to join our Customer Service team and help support our continued growth. About the Role We are looking for a Customer Service Representative to join our team and play a key role in delivering exceptional service to our customers. As the first point of contact for faculty, students, and bookstores, you will help resolve inquiries, process orders, and ensure a seamless experience with our products. You'll also collaborate with internal teams to provide valuable customer insights and contribute to our mission of making customer service a brand differentiator. Responsibilities Provide clear, timely, and professional support via live chat, email, and phone Troubleshoot and resolve customer Tier-1 issues by diagnosing problems, offering solutions, and following up to ensure resolution Process bookstore orders, registrations and maintain open communication with bookstore managers to facilitate smooth transactions. Support and retain existing customers by delivering outstanding service to faculty, students, and bookstores Identify and escalate customer trends, feedback, and recurring issues to the appropriate teams Follow company guidelines, communication procedures, and policies Take initiative in contributing to process improvements and customer experience enhancements Off-hours urgent faculty support Perform other duties as assigned Requirements At least 2-3 years Tier-1 Customer Support experience Quick thinker and resourceful The role involves working at a computer for extended periods Reasonable accommodations can be made for individuals with disabilities Benefits 401(k) Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Work from home

WLWT-TV the NBC affiliate in Cincinnati OH is looking for a Client Success Specialist to assist the sales team. You will work with the sales team on processing advertising contracts, obtaining creative materials, generating support materials for sales team, and coordinating the scheduling and launch of advertising campaigns. You will report to the Local Sales Manager. This career opportunity is a great way to get your foot in the door at a respected TV station and begin a career with Hearst Television, an industry-leading television station group. Responsibilities Enter and maintain local orders including electronic transfer and maintenance of all MediaLine/WOCentral orders to WideOrbit Help develop sales proposals, advertising packages and client presentations Create supportive marketing materials for sales department Communicate with our teams (sales, production, finance) and external clients on performance and delivery of campaigns Prepare proposals based on account executive direction Facilitate progress on several sales projects Work cooperatively with managers, co-workers and clients to deliver a high-level of service Requirements Must have computer and software experience Proficient in Microsoft Excel (can maintain complex spreadsheets) Can deal with the stresses and pressures of time-sensitive projects associated with advertising sales Keen on learning new systems promptly and thoroughly Strong verbal and written communication skills are necessary Must be focused and organized Previous commercial television experience preferred Must take pride in work, respond to instruction well, thrive in a fast-paced environment, and perform at a high-level; in person work required Related military experience will be considered Diversity Statement At Hearst Television we tell stories every day. Stories about people of all cultures, backgrounds, perspectives, and identities. That's why, behind the scenes, we believe in being an organization as diverse and varied as the audience we reach, ensuring that the content we create is more compassionate, and more representative of the communities we serve. Benefits Hearst's benefit programs are modern, flexible and designed to focus on you. As a Hearst employee, you and your spouse or partner or dependents would have access to the following benefits. Medical | Dental | Vision 401(k) matching Emotional Wellness Support Paid Time Off Paid Parental Leave LGBTQ+ Health Services Additional benefits to meet your and your family's needs