Guest Service Representative jobs at TOCA Football - 332 jobs

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary As a member of the Guest Services Team, the Guest Services Representative will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere. This role pays an hourly rate of $17.00-$18.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until March 13, 2026. Responsibilities Visitor Services * Greets guests and clients. * Assists and resolves guest questions, inquiries, and concerns. * Provides concierge services such as reservations and general information regarding local restaurants, hotels, and attractions. * Maintains merchandise, literature, and guest information including ordering, stocking, merchandising, cleaning and zoning. * Monitors guest flow and events to ensure high level of satisfaction. * Assists with operational paperwork and administrative tasks. * Follows-up on concerns and opportunities. * Answers phones. * Operates and balances cash registers and provides cash management activities as assigned. * Uses computers and internet to access and deliver information and create reports and other documents. * Assists in developing processes, procedures, communication materials, and operating manuals and documents. * Attends and participates in planning, training, and staff meetings Qualifications * Experience in a hospitality or entertainment environment is preferred * You must love working with and helping people. * Ability to stand for long periods of time. * You must be able to maintain a POSITIVE attitude while handling difficult situations. * Flexible schedule: Availability to work most home basketball games. Weekend availability is needed. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary As a member of the Guest Services Team, the Guest Services Representative will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere. This role pays an hourly rate of $17.00-$18.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until March 13, 2026. Responsibilities Visitor Services Greets guests and clients. Assists and resolves guest questions, inquiries, and concerns. Provides concierge services such as reservations and general information regarding local restaurants, hotels, and attractions. Maintains merchandise, literature, and guest information including ordering, stocking, merchandising, cleaning and zoning. Monitors guest flow and events to ensure high level of satisfaction. Assists with operational paperwork and administrative tasks. Follows-up on concerns and opportunities. Answers phones. Operates and balances cash registers and provides cash management activities as assigned. Uses computers and internet to access and deliver information and create reports and other documents. Assists in developing processes, procedures, communication materials, and operating manuals and documents. Attends and participates in planning, training, and staff meetings Qualifications Experience in a hospitality or entertainment environment is preferred You must love working with and helping people. Ability to stand for long periods of time. You must be able to maintain a POSITIVE attitude while handling difficult situations. Flexible schedule: Availability to work most home basketball games. Weekend availability is needed. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

** Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. **Job Description** The purpose of this job is to respond to call center incoming calls and emails ensuring a superior guest experience. **Essential Functions** + Respond to all incoming phone calls and emails received by the Guest Services department resulting in resolution or escalation + Accept parking reservations and process payment for various services offered + Maintain a working knowledge of all policies and procedures within the Guest Services department as well as other departments within the company + Maintain knowledge of all services offered at company Travel Centers + Maintain working knowledge of all company software aligned with guest or team member needs + Model behaviors that support the company's common purpose; ensure guests and team members are supported at the highest level + Ensure all activities are in compliance with rules, regulations, policies, and procedures + Complete other duties as assigned **Qualifications** + High school diploma or equivalent certification required + Experience in retail operations or call center preferred + Intermediate Microsoft Office skills + Bi-lingual in Spanish preferred + Ability to manage negative guest sentiment while maintaining a positive and high-energy work environment + Ability to handle difficult issues and complaints while exemplifying guest service + Problem solving skills + Written and verbal communication skills + Strong guest service skills and the ability to exhibit empathy + Ability to adapt to change and willingness to take on new tasks + Strong interpersonal skills + Champion change + Demonstrate a passion for delivering a positive customer experience + Demonstrate professionalism and expertise in an ever-changing environment **Additional Information** + Medical, Dental, and Vision insurance + Adoption Assistance + Flexible Spending Account + Extensive Training Program

POSITION DESCRIPTION:Guest Services Representatives play an integral role in developing the overall guest experience during Sacramento Republic FC matches at Heart Health Park. Guest Services Representatives (GSRs) assist guests at matches with wayfinding and problem solving, while maintaining a passionate, energetic, and enthusiastic disposition. GSRs work to provide an elevated experience for fans through building relationships on matchday and sharing knowledge of the club and venue. This is a part-time seasonal role, spanning from January to November. RESPONSIBILITIES: Greet fans and assist them in finding their ticketed seats. Examine and interpret tickets to answer any seating questions. Maintain comprehensive knowledge of venue, policies, and operational plans to ensure a seamless matchday experience. Assist with wayfinding throughout the venue. Build strong relationships with fans and maintain a visible presence during the event for any guest inquiries, comments, or concerns. Guide fans to exits or provide other instructions in case of emergency. Verify credentials for ingress into restricted areas. Search for lost articles or for parents of lost children. Other duties as assigned. QUALIFICATIONS: Must be willing and able to work flexible hours, including evenings, weekends, and/or holidays. Must be able to adhere to pre-scheduled shifts and be on-time for those shifts. Must be available for approximately 80% of all home matches, including the Home Opener (Saturday, March 7), State Fair (Saturday, August 1), and Season Finale (Saturday, October 24). Full 2026 schedule can be found here: **************************************** Able to work outdoors in inclement and/or hot weather. Able to stand, walk, or travel up and down stairs for extended periods of time. Strong communication and interpersonal skills with the ability to build relationships with guests and resolve issues efficiently. Able to adapt to changing priorities and work effectively in a fast-paced environment. Proven ability to collaborate effectively with team members and contribute to a positive work environment. Must be at least 18 years of age. Compensation: $16.90Part-TimeSeasonal: January - November *Must be available for staff training in late January, Home Opener match (Saturday, March 7), State Fair match (Saturday, August 1), and Season Finale match (Saturday, October 24). PHYSICAL DEMANDS:While performing the duties of this job, the employee is regularly required to remain in a stationary position, move around the stadium, inspect spaces and items, and communicate with guests and teammates. The employee constantly works in outdoor weather conditions. The employee is occasionally required to move items and ascend/descend stairs. Reasonable accommodations will be made to enable employees to perform the essential functions of their job. ------------------------ We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

! Weee! is the largest and fastest-growing ethnic e-grocer in the United States, operating in one of the largest underserved categories in retail with affordable access to exciting ethnic food. By partnering with local suppliers, redesigning the value chain and leveraging social buying, Weee! is reshaping the grocery business entirely. You can read more about us on Business Insider, Reuters and TechCrunch. Weee! is headquartered in Fremont, CA, and is currently available coast to coast with exceptional growth (5x YoY) across geographies, categories and ethnicities. We have raised $800M+ in funding to date from leading investors including Softbank Vision Funds, DST, Blackstone, Tiger Global, Lightspeed Ventures, Goodwater Capital, XVC and iFly. The opportunity now is to join a rocketship as we prepare for the next stage of growth, and an eventual public listing. This role is onsite 5 days a week in Fremont, CA About the Role The Customer Service Representative will be the primary point of contact for our Latino customers, handling inquiries, resolving issues, and ensuring a seamless and positive customer experience. This role requires fluency in both English and Spanish, as well as a deep understanding of the Latino cultural nuances to effectively communicate and build trust with our customers. The ideal candidate will be customer-centric, solution-oriented, and able to thrive in a fast-paced e-commerce environment. Responsibilities Respond promptly and professionally to customer inquiries via phone, email, chat, and social media channels in both English and Spanish, addressing questions related to product information, order status, shipping details, returns, and refunds. Resolve customer complaints and issues efficiently, taking ownership of problems from initial contact through to resolution, and ensuring customer satisfaction is achieved. Accurately record customer interactions, inquiries, feedback, and resolutions in the company's customer relationship management (CRM) system. Collaborate with cross-functional teams, including sales, logistics, and product teams, to address complex customer issues and provide relevant customer insights. Proactively identify potential customer service trends and recommend improvements to enhance the overall customer experience for the Latino market. Educate customers on the company's products, services, policies, and promotions, tailoring communication to align with Latino cultural preferences and needs. Maintain a high level of product knowledge to provide accurate and helpful information to customers. Adhere to company customer service standards, policies, and procedures at all times. Qualifications Fluency in both English and Spanish (written and spoken), with the ability to communicate clearly, professionally, and empathetically in both languages. High school diploma or equivalent; associate's or bachelor's degree is a plus. At least 1 year of customer service experience, preferably in an e-commerce, retail, or related industry. Familiarity with CRM systems (e.g., Salesforce, Zendesk) and basic computer skills (Microsoft Office Suite). Strong customer service orientation with a passion for helping others and resolving problems. Excellent communication, interpersonal, and active listening skills. Ability to work in a fast-paced environment, manage multiple tasks simultaneously, and adapt to changing priorities. Detail-oriented with strong organizational and time management skills. Knowledge of Latino culture, traditions, and consumer behavior is a significant advantage. Benefits Comprehensive health insurance package, including medical, dental, and vision. PPO/HMO packages 401k, 4% company match Equity and Bonus Vacation, sick and holiday time off Monthly mobile stipend Monthly Weee! Points credits Compensation Range The US base salary range for this full-time position is $23-$27/hr This role may be eligible to discretionary bonus, incentives and benefits Our salary ranges are determined by role, level, and location The range displayed on each job posting reflects the minimum and maximum base salary for new hires for the position across all US locations. Within the range, individual pay is determined by multiple factors like job-related skills, experience and work locations. Your recruiter can share more about the specific salary range during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include any variable compensation elements. Weee! is an equal opportunity employer welcoming all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. Discrimination or harassment of any kind is not tolerated at Weee!. If you need to inquire about an accommodation or need assistance with completing the application, please email us at applicantaccommodation@sayweee.com. For more jobs and to find out more about Weee!, visit our career page: ********************************* Softbank Vision Funds

Job Description Join the Bridge Hotel Partners team as a Guest Services Agent, where you'll be an integral part of crafting memorable experiences for every guest. At our company, we blend decades of industry expertise with a commitment to innovation, providing you with the perfect environment to grow and thrive. As a Guest Services Agent, you'll manage check-ins and check-outs, handle inquiries, process payments, and address any guest concerns with warmth and efficiency. Your role is vital in ensuring guests feel welcomed and valued throughout their stay. We're seeking individuals who are passionate about hospitality and eager to make a difference. Whether you're interested in part-time or full-time opportunities, you'll find a supportive and encouraging environment with us. With a focus on employee growth and flexible work arrangements, Bridge Hotel Partners is dedicated to your success and well-being. If you're ready to be part of a team that values your contributions and invests in your future, we invite you to apply today. Compensation: $13 - $15 hourly Responsibilities: Welcome guests with a warm smile and ensure a seamless check-in and check-out process. Respond promptly and courteously to guest inquiries, providing accurate information and solutions. Handle guest payments efficiently, ensuring accuracy and confidentiality at all times. Address and resolve guest concerns with empathy, ensuring their satisfaction and comfort. Collaborate with team members to maintain a clean, organized, and welcoming front desk area. Assist in coordinating guest services, such as transportation and special requests, to enhance their stay. Keep detailed records of guest interactions and transactions for seamless service continuity and follow-up. Qualifications: To be considered for the Part-Time Guest Services Agent position in Waco, TX, US, prior experience in hospitality and customer service is required. The ideal candidate will excel in creating a warm and inviting environment for guests, showcasing exceptional customer service skills. Strong verbal and written communication abilities are crucial for success in this role. Candidates must have a proven record of reliable attendance, punctuality, and flexibility to work on various shifts, including weekends and holidays. A High School Diploma or equivalent education level is a must-have qualification for this position in Waco, TX, US. About Company With a team of industry veterans, seasoned managers, and emerging leaders, KB Hotel brings an unmatched combination of experience, competence, and innovation to our daily operations and developing projects. Together, KB Hotel's team brings more than fifty years of combined experience in every aspect of hotel licensing, development, and operational management across multiple brands.

The Customer Service Representative will receive inbound service calls from existing and prospective clients, internal and external departments. While interacting with customers, the Representative will answer inquiries, resolve issues, respond to customer requests, uncover and explore sales opportunities for additional products and services and make qualified sales referrals. Works independently in servicing customers on a wide variety of products and services. Works with various departments to reconcile customer issues while attempting to limit future occurrences. Essential Job Responsibilities: Assist customers with account inquiries, servicing needs and issue resolution. Consistently deliver customer service that is knowledgeable, patient, prompt, empathetic and courteous. Research and provide verification and documentation of customer issues and resolution. Represent our customers in resolving issues by contacting other departments of expertise as needed. Build rapport and strengthen customer relationships while servicing customer needs. Maintain a thorough knowledge and understanding of First Niagara products and services. Effectively educates customers on the features and benefits of First Niagara products and services and is able to identify and recognize customer needs and opportunities to offer additional or enhance current products and services. Effectively recognize and act upon client retention opportunities. Provides customers first call resolution by coordinating and following up with other departments or lines of business as appropriate. Refer customer to appropriate department for sale closure. Meets and exceed established sales and production goals while contributing to the overall sales success of the team, Contact Center, and First Niagara. Adheres to established center and First Niagara policies and procedures related to servicing, sales, regulatory compliance and quality. Acts as a peer partner to other Contact Center employees, including recently hired employees. Provide guidance and assistance to less experienced representatives in person or via telephone. Works collaboratively in a team environment to achieve team, department, and business commitments Shows initiative and takes action with an appropriate level of independence. Supports and participates in changes to policies and procedures and is supportive of management decisions. Receptive to coaching and feedback, possess desire to meet/exceed goals and solve customer issues in a fast paced environment. Demonstrates flexibility in working additional hours based on business needs. Desired Skills and Experience Requirements: HS diploma or GED Minimum 1 year of Customer Service and/or Call center experience. Evening and weekend availability preferred. Ability to communicate effectively and clearly, both orally and in writing. Ability to communicate effectively and professionally with others, including exhibiting a courteous and conscientious business- like manner in the workplace Aptitude for working in a confidential and organized environment Must be able to represent department and First Niagara in a professional manner through actions and appearance. Must be able to attend a paid training program. Must demonstrate flexibility in working evening and weekend shifts. Predictable and reliable attendance and punctuality are essential functions of this position

**Champions Do More** As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. **Responsibilities** + Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner. + Clean workspace, this is the first point of contact our customers have with our facility. + Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department. + Provide clerical and administrative support to the General Managers and Service Advisors. + Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability to answer a high volume of calls and/or emails daily. + Attentiveness and patience **Benefits** The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: + Medical Insurance + Dental Insurance + Vision Insurance + Group Life Insurance + Disability Insurance + 401k Retirement Plan with match + Referral Bonus ("Cash From Crash") + 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Submit a Referral **Posted Min Pay Rate** USD $16.50/Hr. **Posted Max Pay Rate** USD $25.00/Hr. **ID** _2025-17857_ **Category** _Customer Service_ **Position Type** _Regular Full-Time_ **Location : Postal Code** _95667_ **_Location : Address_** _3948 CA-49_ **Remote** _No_ **Posted Min Pay Rate** _USD $16.50/Hr._ **Posted Max Pay Rate** _USD $25.00/Hr._ **Prioritization** _Tier 2 - Staffing Needs_

**Champions Do More** As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. **Responsibilities** + Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner. + Clean workspace, this is the first point of contact our customers have with our facility. + Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department. + Provide clerical and administrative support to the General Managers and Service Advisors. + Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability to answer a high volume of calls and/or emails daily. + Attentiveness and patience **Benefits** The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: + Medical Insurance + Dental Insurance + Vision Insurance + Group Life Insurance + Disability Insurance + 401k Retirement Plan with match + Referral Bonus ("Cash From Crash") + 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Submit a Referral **Posted Min Pay Rate** USD $16.50/Hr. **Posted Max Pay Rate** USD $25.00/Hr. **ID** _2025-17917_ **Category** _Customer Service_ **Position Type** _Regular Full-Time_ **Location : Postal Code** _95691_ **_Location : Address_** _1120 Shore Street_ **Remote** _No_ **Posted Min Pay Rate** _USD $16.50/Hr._ **Posted Max Pay Rate** _USD $25.00/Hr._ **Prioritization** _Tier 2 - Staffing Needs_

**Champions Do More** As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. **Responsibilities** + Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner. + Clean workspace, this is the first point of contact our customers have with our facility. + Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department. + Provide clerical and administrative support to the General Managers and Service Advisors. + Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability to answer a high volume of calls and/or emails daily. + Attentiveness and patience **Benefits** The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: + Medical Insurance + Dental Insurance + Vision Insurance + Group Life Insurance + Disability Insurance + 401k Retirement Plan with match + Referral Bonus ("Cash From Crash") + 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Submit a Referral **Posted Min Pay Rate** USD $17.87/Hr. **Posted Max Pay Rate** USD $25.00/Hr. **ID** _2025-17812_ **Category** _Customer Service_ **Position Type** _Regular Full-Time_ **Location : Postal Code** _91411_ **_Location : Address_** _14954 Oxnard Street_ **Remote** _No_ **Posted Min Pay Rate** _USD $17.87/Hr._ **Posted Max Pay Rate** _USD $25.00/Hr._ **Prioritization** _Tier 2 - Staffing Needs_

Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. Responsibilities Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner. Clean workspace, this is the first point of contact our customers have with our facility. Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department. Provide clerical and administrative support to the General Managers and Service Advisors. Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements. Perform other related duties as assigned Qualifications Interpersonal and customer service skills. Analytical and problem-solving skills. Multitasking and organizational skills. Ability to answer a high volume of calls and/or emails daily. Attentiveness and patience Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: Medical Insurance Dental Insurance Vision Insurance Group Life Insurance Disability Insurance 401k Retirement Plan with match Referral Bonus (“Cash From Crash”) 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Posted Min Pay Rate USD $17.87/Hr. Posted Max Pay Rate USD $25.00/Hr.

**Champions Do More** As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. **Responsibilities** + Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner. + Clean workspace, this is the first point of contact our customers have with our facility. + Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department. + Provide clerical and administrative support to the General Managers and Service Advisors. + Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability to answer a high volume of calls and/or emails daily. + Attentiveness and patience **Benefits** The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: + Medical Insurance + Dental Insurance + Vision Insurance + Group Life Insurance + Disability Insurance + 401k Retirement Plan with match + Referral Bonus ("Cash From Crash") + 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Submit a Referral **Posted Min Pay Rate** USD $16.50/Hr. **Posted Max Pay Rate** USD $25.00/Hr. **ID** _2025-17916_ **Category** _Customer Service_ **Position Type** _Regular Full-Time_ **Location : Postal Code** _95742_ **_Location : Address_** _11324 Point East Drive_ **Remote** _No_ **Posted Min Pay Rate** _USD $16.50/Hr._ **Posted Max Pay Rate** _USD $25.00/Hr._ **Prioritization** _Tier 2 - Staffing Needs_

**Champions Do More** As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. **Responsibilities** + Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner. + Clean workspace, this is the first point of contact our customers have with our facility. + Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department. + Provide clerical and administrative support to the General Managers and Service Advisors. + Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability to answer a high volume of calls and/or emails daily. + Attentiveness and patience **Benefits** The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: + Medical Insurance + Dental Insurance + Vision Insurance + Group Life Insurance + Disability Insurance + 401k Retirement Plan with match + Referral Bonus ("Cash From Crash") + 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Submit a Referral **Posted Min Pay Rate** USD $15.00/Hr. **Posted Max Pay Rate** USD $25.00/Hr. **ID** _2025-17132_ **Category** _Customer Service_ **Position Type** _Regular Full-Time_ **Location : Postal Code** _60148_ **_Location : Address_** _1005 N Rohlwing Rd_ **Remote** _No_ **Posted Min Pay Rate** _USD $15.00/Hr._ **Posted Max Pay Rate** _USD $25.00/Hr._ **Prioritization** _Tier 2 - Staffing Needs_

The Front Desk Clerk is responsible for effectively managing incoming calls and transferring calls to appropriate departments when needed. This position will serve as liaison between the guests and every department at DraftKings at Casino Queen. When needed the Front Desk Clerk will assist the front desk with guest check-in and check-out, auditing and posting of daily transactions, reconciling accounts, and respond to all guest requests. Your duties include but are not limited to, effectively communicate with team members regarding operational tasks/events, answering phones in a courteous and timely manner, create and update reservations for Hotel and RV Park, review guest payments, deliver exceptional customer service to our internal and external guests, etc. ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.) Participate regularly in departmental and company meetings Greet guests immediately with a friendly and sincere welcome. Answer phones within 3 rings while following the company phone script. Accurately take messages for guest and initiate actions as needed. Accurately check guests in and out of the hotel and RV park by following company procedure standards. Ensure proper ID and a form of payment is obtained during guest check in. Select a room in accordance with hotel availability and guests' request. Create and update guest reservations upon request based on hotel and RV park availability. Ensure to complete daily reports, audit and checklists in a timely manner. Conduct wake up calls and schedule as needed Send and receive faxes. Complete a daily bucket check. Assist with guest service calls, requests, and complaints by directing them to Hotel leadership or other departments as needed. Must be friendly and courteous at all times Able to satisfactorily complete assignable work tasks requested by the departmental leaders Must proactively prioritize needs and effectively manage resources Immediately report any safety hazards, problems, or maintenance issues to the appropriate party Ensure customer service standards are met and retained Be able to complete group check-ins and billing in a timely manner. Other duties as assigned QUALIFICATIONS 1 years of Hotel Front Desk experience, required High School Diploma/GED, required Must be able to work Weekends and Holidays Able to effectively communicate in English via verbal and written Must be able to obtain and maintain an Illinois Gaming License APPEARANCE AND GROOMING All DraftKings at Casino Queen team members are required to comply with all appearance and grooming standards outlined in the DraftKings at Casino Queen General Rules, Procedures and Policy Handbook and the DKCQ Look Book. WORKING ENVIRONMENT & PHYSICAL EFFORTS The hospitality industry is a 24 Hour 365-day operation. This position will primarily be indoor under controlled temperatures. Occasional exposure to outdoor climates Occasional: standing, walking, and lifting up to 25 pounds Frequent: sitting, kneeling, reaching, pulling, pushing, and with repetitive movement of fingers, legs, arms, and hands Speech and Vision abilities are required

Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. Responsibilities Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner. Clean workspace, this is the first point of contact our customers have with our facility. Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department. Provide clerical and administrative support to the General Managers and Service Advisors. Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements. Perform other related duties as assigned Qualifications Interpersonal and customer service skills. Analytical and problem-solving skills. Multitasking and organizational skills. Ability to answer a high volume of calls and/or emails daily. Attentiveness and patience Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: Medical Insurance Dental Insurance Vision Insurance Group Life Insurance Disability Insurance 401k Retirement Plan with match Referral Bonus (“Cash From Crash”) 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Posted Min Pay Rate USD $13.75/Hr. Posted Max Pay Rate USD $21.35/Hr.

**Champions Do More** As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. **Responsibilities** + Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner. + Clean workspace, this is the first point of contact our customers have with our facility. + Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department. + Provide clerical and administrative support to the General Managers and Service Advisors. + Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability to answer a high volume of calls and/or emails daily. + Attentiveness and patience **Benefits** The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: + Medical Insurance + Dental Insurance + Vision Insurance + Group Life Insurance + Disability Insurance + 401k Retirement Plan with match + Referral Bonus ("Cash From Crash") + 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Submit a Referral **Posted Min Pay Rate** USD $13.00/Hr. **Posted Max Pay Rate** USD $23.35/Hr. **ID** _2025-17164_ **Category** _Customer Service_ **Position Type** _Regular Full-Time_ **Remote** _No_ **Posted Min Pay Rate** _USD $13.00/Hr._ **Posted Max Pay Rate** _USD $23.35/Hr._ **Prioritization** _Tier 2 - Staffing Needs_

***W2 only*** Plastic Card & ATM Representative Work Authorization: USC or GC Holder only Contract: Full time What will your day look like? You will be responsible for all operational aspects of the plastic card portfolio and individual account support. Work involves routine difficulty in resolving issues regarding member accounts. Resources to do the job require reliance on knowledge of credit union policies and procedures. Immediate supervision is received from the Supervisor of Plastic Card Operations. Responsibilities Operations (40%): Responsible for processing exceptions and expedition requests for new and replacement cards (Credit, Debit, & ATM) Process adjustments involving plastic cards Utilize COOP, VISA and Symitar systems to perform: new card setup, ordering, maintenance, and deletions Prepare journal entries as needed and maintain associated reports Work daily report for rejected payments Process card adjustments Assist other departments in the prompt and accurate resolution of member issues/questions Pull card exceptions and settlement adjustments Make appropriate corrections Verify and update address changes on card services platforms Sorts and reviews incoming and returned mail Assist in risk assessments and audits as necessary Projects as assigned by Supervisor/Manager Member Service (40%): Includes timely answering of incoming calls from both internal and external customers related to servicing member accounts Ensures established Service Level Agreements are met and/or exceeded Researches statement requests from members and internal customers. Identifies and researches misapplied payments Responds to basic member and internal customer inquiries via multiple channels; email, telephone and written correspondence Oversees the ordering and delivery of members plastic cards Provides responsive resolutions to all plastic card related issues as they arise Monetary Accounting (20%): Includes the completion, balancing and monetary adjustments as needed/required Introduction to daily settlement and various accounting general ledger reconciliations Operates a variety of office equipment such as fax, copier and personal computer Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act and Visa Regulations Ensures compliance with all applicable state and federal laws, company procedures and policies Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives. Qualifications You'll be a great fit if in addition to the completion of a High school Diploma (college degree preferred), and you have 1-2 years experience in customer service and/or credit card operations; or an equivalent combination of training and experience Previous financial institution experience preferred Must have excellent written and verbal communication skills Demonstrated ability to succeed in a fast-paced environment Must be proficient in Microsoft office products including Word and Excel

As a Night Auditor, you play a critical role in maintaining the camp operations overnight, including serving as the primary point of contact for guests during your shift, and assisting with accounting tasks. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment. Competencies Effective Communication Adaptagility Key Responsibilities Maintain composure, be resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property Greet and check in guests at the reception desk, showcasing our amenities, and activities Confidently take action, quickly step in to help others, and make sound decisions with minimal direction Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you respond to the needs of guests and visitors Your knowledge of the camp, positive attitude, listening skills, and ability to predict and respond to guests' needs in a timely manner for the duration of their stay will lead to consistently positive guest feedback Provide clear, accurate, complete, and timely communication Eagerly seek opportunities to ensure guests have everything they need Learn and share your knowledge of local culture, activities, and adventure activities Reconcile accounting ledgers, make accounting adjustments, process credit cards, and prepare billing Collaborate and interact professionally with guests and co-workers Work efficiently to meet deadlines while maintaining high standards Other duties as assigned Preferred Qualifications High School Diploma or GED Customer focus and friendly Solutions-oriented and attention to detail Ability to work overnight shifts Communication skills Minimum two years of experience in Customer Service, preferably in hospitality or hotels Additional Information This position requires the individual to wear and work in personal protective equipment, when applicable. This position requires that the individual is able to lift a minimum of 45lbs independently. Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces. Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind. This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas. Compensation and Benefits: Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in: Health Insurance 401K (eligible if work hourly minimum as required by law) Heavily discounted tents for Under Canvas family and friends stays Bar N Ranch lodge and cabin discounts Lifestyle partner brand and industry discounts Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions Employee Assistance Program Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.

Night Auditor: SUMMARY: Responsible to handle guest registration and check-out, auditing and posting of days transactions, reconciling accounts, responding to all guest requests, and acting as communication liaison between the guests and all other departments. PREVIOUS HOTEL FRONT DESK EXPERIENCE REQUIRED. NIGHT AUDITING EXPERIENCE PREFERRED. ESSENTIAL FUNCTIONS: To perform this job successfully, the Hotel Night Auditor must be able to perform each essential function, as well as, the other requirements of this job satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required to perform this job. Reasonable accommodations may be made to enable an employee with disabilities to perform the essential functions. 1. Greet guests immediately with a friendly and sincere welcome. 2. Check guests in and out of the hotel. 3. Select a room in accordance with the guests' requests. 4. Complete guest reservations. 5. Adhere to check-in and outperformance standards. 6. Complete daily reports, audits, and checklists. 7. Audit and balance reports from the day's shifts 8. Verify and schedule wake up calls 9. Prepare guests' folios for next day checkouts 10. Balance cash drawers and folios 11. Answer phone calls with a phone smile and within 3 rings. 12. Send and receive faxes. 13. Be able to complete group check-ins, billing in a timely manner. 14. Complete a daily bucket check. 15. Assist with guest service calls and opportunities when necessary. 16. Auditing of room inventory 17. Other duties as assigned.