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Operations Manager jobs at TOCA Football - 1467 jobs

  • General Manager

    Toca Football 3.2company rating

    Operations manager job at TOCA Football

    About TOCA Soccer: At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests - where they learn, where they live, and where TOCA becomes the place where they play. Whether they're kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests. What makes a TOCA Teammate? We value an individual that seeks to... Play Hard Care Deeply Grow Together Strive for Excellence Create Awesome Experiences Why You'll love being apart of the TOCA Team: You'll have full access to our TOCA Treats, which includes (but is not limited to!): Competitive Pay, Benefits & monthly bonus plan Career Growth & Development Employee Assistance Program Active & Fit Membership Benefits Hub Discount Marketplace So many TOCA Perks we can't name all of them, but we'll try: 4 TOCA Training Sessions, 50% Off Classes, Free Pick/League Play, 1 Free Birthday Party, Food and Beverage Discount, and 2 Free Packages to share with your squad! Whew! Job Highlights: Job Title: General Manager Location: Rocky River, OH Report To: Regional Director of Operations Hours Required: Candidates must be able to work evenings and weekends Position Overview: Ready to lead the next wave of soccer innovation? We're on the hunt for a General Manager with grit to lead our cutting-edge TOCA Soccer Training Facility. If you've got a passion for people, a love for sports, and the resourcefulness to make things happen, this is your moment. You'll be the MVP in creating epic training experiences, keeping the vibe fresh, and smashing KPIs across the board. This role is for the bold, driven, and those who thrive in a fast-paced, people-focused environment. Role Scope & Responsibilities: People: Leadership & Team Development (30%) Team up with the Regional Director of Operations to scout, recruit, and build a dream team. You're not just hiring; you're curating talent for the future. Coach, inspire, and lead your team, and foster a culture where every member feels valued and pumped to bring their A-game. Get creative with team engagement-keep turnover low and energy high by building a work environment that's all about growth, learning, and fun. Process & Product: Center Operations (50%) Be the captain of our day-to-day operations, making sure the center is always on point-clean,, and ready to impress. Lead a squad of coaches and front-desk legends, creating a high-energy, guest-first atmosphere where everyone feels like an MVP. Stay on top of recruiting and scheduling, keeping the flow smooth for training sessions and guest needs. Design and implement maintenance protocols to keep the facility in top-tier shape because we play hard and look good doing it. Drive a guest-centric mindset, turning every into a raving fan by delivering next-level service and addressing any concerns with leveraging the success routines. Track and crush KPIs-whether it's facility upkeep, guest satisfaction, or revenue growth, you're the playmaker. Performance: Community Marketing & Sales Enablement (20%) Ensure you deliver a great experience to new guests converting them at 60% Collaborate with our sales and marketing wizards to launch initiatives that drive acquisition and retention. Take the field with your center and regional teams to make a splash in the community, hosting events and creating buzz. Be the face and voice of TOCA in the local soccer scene, connecting with community members and building partnerships that fuel growth. TOCA Culture (100%!): Live and breathe TOCA's core values-excellence, grit, innovation, and community. Be the culture ambassador who makes these values come alive. Work with leadership to maintain a unified, high-vibe culture that resonates throughout the facility, keeping staff engagement through the roof. Qualifications & Experience: 3-5 years of operations leadership experience-bonus points if it's in sports, retail, or hospitality. You're a pro at juggling schedules and keeping operations smooth without breaking a sweat. Passion for people and sports is a must. You know how to connect, engage, and create a community. Ready to grind during non-traditional hours because the soccer action never stops-and neither do you. You've got the physical stamina to handle the demands of the job-lifting, moving, and being on your feet. Strong financial sense and the ability to assess the impact of your decisions on the bottom line. Stellar communication skills and the ability to create a welcoming environment that aligns with TOCA's vibe. TOCA Football, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We are committed to providing reasonable accommodations for individuals with disabilities during the application and hiring process. If you require an accommodation, please contact ***********************. #twmanager
    $45k-91k yearly est. 60d+ ago
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  • Field Manager

    Honey Homes 4.6company rating

    Dallas, TX jobs

    Field Manager - Dallas Honey Homes | Making Homeownership Effortless Honey Homes is reimagining home maintenance. We're a membership-based service that pairs homeowners with a dedicated handyperson and an easy-to-use app to handle everyday to-dos, ongoing maintenance, and unexpected repairs. Our team includes leaders from Airbnb, Google, Opendoor, Yelp, Zillow, and Uber, and we're backed by Khosla Ventures, Era Ventures, Pear VC, and the co-founders of DoorDash, Lyft, and Opendoor. Learn more: ****************** About the Role We're looking for a Field Manager to launch, grow, and lead our Dallas market. This is a hands-on leadership role where you will shape the customer experience, coach a high-performing handyman team, and drive market growth. In this role, you will: • Hire, train, and lead a team of Honey Homes handypeople, scaling to 10+ as demand grows. • Support new members and help onboard them into the Honey Homes experience. • Partner with Marketing to select launch neighborhoods, grow top-of-funnel demand, and activate ambassadors. • Build relationships with specialists (e.g., plumbers, electricians, roofers) to enhance service capabilities. • Own local operational performance, including quality metrics, customer satisfaction, and productivity. • Manage an expanding set of responsibilities as the market grows, including financial and operational strategy. This role is based in Dallas with travel to Austin every 2-3 weeks to collaborate with the Texas team. What You'll Accomplish in the First Six Months • Grow the market by owning customer outcomes, retention, and operational execution. • Activate at least five member ambassadors by building strong relationships during First Visits and coordinating with Marketing on engagement and content. • Coach and develop your handyperson team, ensuring high-quality visits and consistent follow-up. • Build a culture of hospitality and quality, measured by retention, visit feedback, NPS, and referrals. What You Bring Leadership & Culture: • You lead with empathy and hospitality. • You build trust quickly with customers and team members. • You thrive in fast-moving, ambiguous environments. Operational Excellence: • You act like an owner and solve problems from first principles. • You prioritize effectively and communicate clearly. • You use data to guide decisions and improve processes. • You build scalable playbooks and drive efficiency. Experience & Qualifications: • 3+ years of operations or field management experience, ideally in a fast-paced or startup environment. • 2+ years managing teams of 8+ (including distributed field teams). • Proven track record of meeting or exceeding operational KPIs. • 5+ years of customer-facing experience with strong service and escalation skills. • Experience with homeownership or home maintenance is a plus. • Must have a valid driver's license and reliable transportation. Compensation & Benefits • Salary: $95,000-$110,000 (commensurate with experience). • Equity: All employees are owners at Honey Homes. • Benefits: 100% employer-paid Medical, Dental, and Vision; 401(k); FSA; Flexible Time Off; partial remote work schedule. • Note: This is a field + in-office role. Candidates must be authorized to work in the U.S.; we cannot provide visa sponsorship.
    $95k-110k yearly 4d ago
  • People Operations Manager

    Greenleaf 2.9company rating

    Peachtree City, GA jobs

    People Operations Manager (Goal Management, Training, Recruiting) Department: Services This role is for the person that finds joy in helping others shine. The People Operations role supports the full employee lifecycle while focusing on goal engagement, training/development, recruiting and organizational growth. The role is that of a coach, builder, and connector that relentlessly amplifies positivity by example while taking personal ownership for their own impact. The individual will operate in partnership with employees as they set meaningful goals, receive the tools they need to expand their skillsets and feel genuinely invested in the mission. Who You Are You naturally put others first. It's not a tactic or a talking point, it's simply how you operate. You're comfortable working in an agile, fast-moving entrepreneurial environment where change is constant and energizing. You enjoy the challenge of adapting quickly and finding momentum as things evolve. You don't need a scripted corporate manual to be effective. When faced with complexity, you bring clarity. You see what needs to be done, connect the dots, and know how to create the structure that helps people and processes move forward with confidence. You view problems as opportunities, roll up your sleeves and inspire others to do the same. What You'll Do Employee Lifecycle Management - Support all stages of the employee journey, including onboarding, offboarding, and internal transitions - Ensure onboarding prepares employees to succeed, not just complete paperwork - Design, build, and manage ongoing training programs (skills, leadership, career growth) - Partner with managers to identify training and development needs and growth paths - Promote a culture of continuous learning, feedback, and curiosity Recruiting and Talent Building - Partner with hiring managers to define roles based on impact and outcomes - Support recruiting efforts including sourcing, interview coordination, and candidate experience - Help assess candidates for skills, values alignment, and growth potential - Ensure candidates leave the process feeling respected, informed, and energized Performance Enablement and Goal Setting Advocacy - Support company, team, and individual goal-setting frameworks - Assist employees and managers in establishing, tracking, and refining goals as a fully-engaged advocate - Support performance review cycles and translate feedback into development plans - Be the example to all stakeholders of our goal-setting culture Employee Engagement - Build and execute engagement initiatives, recognition programs, and surveys - Create rituals and moments that reinforce purpose and alignment Operations Management - Manage and maintain employee records in HRIS, ensuring accuracy and data integrity - Support benefits administration, payroll changes, and compensation coordination through Vensure PEO - Thoughtfully escalate potential liability issues for risk management when needed so focus can quickly shift back to core role objectives Qualifications - 5+ years of experience in People Operations or a related people-centered role; Human Resources Technical background not required - Candidate sourcing and selection experience is required - Demonstrated experience designing or supporting training and development programs Would be Helpful to Have - Experience in a growing or fast-changing organization - Familiarity with goal-setting frameworks (OKRs, performance cycles) - People-related certifications/education in people-centric disciplines such as CLC, or Psychology
    $47k-85k yearly est. 4d ago
  • Assistant Store Manager

    Marine Layer 3.5company rating

    Roseville, CA jobs

    About Us Marine Layer was founded in San Francisco, CA and now has over 50 stores across the USA. We want our stores to feel like an extension of our laidback, Ca lifestyle- comfortable, welcoming and cool. We want our store teams to feel like old friends- chill, funny, and always ready for a good time. Company Mission We believe that every day should be easy, so we make stuff you love to wear as much as your old favorite shirt. By building a successful and responsible business, we aim to take care of our employees, our community, and our planet. Job Description We're looking for a passionate leader to take on our local Marine Layer store. As the leader on the ground, you will be responsible for managing the business within your four walls. With the support of your Area + District Managers, you will execute sales strategy, ensure the team is fully staffed and scheduled with top notch talent, check all the boxes on operations and visuals, and be the representative of the ML brand in your local market. As a growing Company, we are often implementing new process and launching new initiatives- we are looking for someone excited to partner with HQ + leadership on these changes, as well as being the liaison to your team for these important updates. Scope In addition to finding someone who relates to our 7-day weekend vibes, we are looking for an Store Manager who has experience in the following areas: Customer + Brand Experience: We want people to walk out of our stores excited about our brand. You want to inspire the team to deliver a customer experience that is genuine and exceeds expectations. Win win. People Development: Engage with your employees individually and the team as a whole. Offer consistent and timely feedback to encourage professional growth and maintain a positive working environment. Leadership: We want someone who is passionate about keeping a team happy, engaged and challenged. You're excited to recruit, hire and promote people who are talented and want to make our brand a success. Visual Merchandising: From monthly floorsets to daily product replenishment, our product needs to look good and sell well in our stores. It just doesn't sell itself by sitting on a shelf...which would be cool but let's be real. It's important for you to have a keen eye for merchandising and visual standards. Operations: As a Fleet, we strive for operational excellence. This means executing key tasks such as scheduling, payroll, and delegating day to day projects like fulfillment + zoning. Keeping your store operating smoothly helps your team have a top notch experience. Qualifications An Authentic Brand Advocate. We're hoping you've heard of us and already love us- at the very least, we want to know you can relate to our CA-based laidback lifestyle. This is key- there's no substitute for a genuine connection. Success in a Retail Leadership Role. The size of your previous company and store are not the important thing. If you have great leadership skills and a positive attitude, you can succeed here. Commitment to the Mission + Values We all work hard, but manage to have a lot of fun along the way. As a leader on the team, we need you to spread the positive vibes around and set a solid example of not taking yourself too seriously. Perks Competitive pay and bonus Clothing allowance and generous discount Paid time off Health, Vision and Dental Insurance available 401k with Employer Matching Flexible Spending Accounts Disability + Life Insurance Parental Leave TO APPLY Please have a look at our website and shoot ******************** your resume and a thoughtful email about why you'd be a great match for Marine Layer. Cover letters are for the birds… Marine Layer is proud to be an equal opportunity employer that welcomes applicants and employees of all genders, races, backgrounds, orientations, and nationalities. Guess we've made it big: we heard someone out there is using our fake job offers in a phishing scam. Wishing them bad vibes, but also wanted to share a few tips on how to stay safe. 1. We keep it direct when it comes to recruitment: our hiring communications will always come from a @marinelayer.com account 2. Double-check the email address: most hiring messages come from either ************************ or ******************** If someone's asking you to buy supplies for your first day, it's not us. (We'd hook you up with that) 4. We will never ask for personal information before onboarding. Keep that to yourself.Just follow these four steps, watch out for sketchy links, and you too can ruin a scammer's day. Keep it safe out there!
    $34k-43k yearly est. 4d ago
  • Director of Customer Operations

    Crusoe 4.1company rating

    San Francisco, CA jobs

    Crusoe's mission is to accelerate the abundance of energy and intelligence. We're crafting the engine that powers a world where people can create ambitiously with AI - without sacrificing scale, speed, or sustainability. Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that's setting the pace for responsible, transformative cloud infrastructure. About this Role: The Director of Customer Operations will be the strategic and technical backbone of the Customer Organization, responsible for driving operational excellence, efficiency, and scale across the entire customer journey. This role directly manages the systems, data, processes, and programs that enable our Customer Success Managers (CSMs) to maximize customer value and drive advocacy. The ideal candidate is a process architect, a Gainsight expert, and a hands-on data analyst. What You'll Be Working On: You will lead the strategy and execution across four critical operational verticals: 1. Customer Enablement and Adoption Content Strategy: Partner with Product and Marketing teams to define the enablement roadmap, ensuring customers have timely access to the resources needed for maximum adoption and usage. Training Programs: Implement and track customer-facing training and enablement adoptions (e.g., certifications, knowledge base usage). Efficacy Measurement: Develop metrics (e.g., content usage, time-to-value, decreased support tickets) to prove the ROI of customer enablement initiatives. 2. Reporting, Tooling, and Data Focus Business Analyst Role: Act as the lead Business Analyst for Customer Success, deeply evaluating the current tool stack (e.g., Salesforce, Gainsight, BI tools) and recommending tooling and automation solutions to improve CSM efficiency. Data Integrity & KPIs: Define and manage core Customer Success KPIs (e.g., Net Revenue Retention, Churn, Customer Lifetime Value, Health Score). Ensure data accuracy across all platforms. Advocacy Tooling: Design and deploy systems and processes for customer reference programs, testimonials, and case studies, specifically by implementing tooling for the customer to drive advocacy and maximize the pool of satisfied promoters. What You'll Bring to the Team: 10+ years of experience in Customer Experience, Cloud Operations, or Support leadership, ideally in IaaS, AI infrastructure, or enterprise cloud environments. Proven track record building or scaling Customer Operations in a fast-growth technical setting. Strong technical fluency in cloud platforms (GPU, compute, networking, storage) and ability to collaborate effectively with Engineering and SRE teams. Excellent communication and storytelling skills - capable of translating complex operational data into clear insights for executive audiences. Build and scale the global Customer Operations organization, Education, and Analytics. Define the customer journey from onboarding through renewal; create playbooks, CTAs, and lifecycle automation to ensure proactive engagement. Oversee data pipelines and dashboards (Zendesk, Gainsight, BigQuery,, etc.) to provide visibility into customer health, incidents, and sentiment. Benefits: Industry competitive pay Restricted Stock Units in a fast growing, well-funded technology company Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents Employer contributions to HSA accounts Paid Parental Leave Paid life insurance, short-term and long-term disability Teladoc 401(k) with a 100% match up to 4% of salary Generous paid time off and holiday schedule Cell phone reimbursement Tuition reimbursement Subscription to the Calm app MetLife Legal Company paid commuter benefit; $300/month Compensation Range Compensation will be paid in the range of up to $190,000-$237,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
    $151k-210k yearly est. Auto-Apply 60d+ ago
  • Director of Customer Operations

    Crusoe 4.1company rating

    San Francisco, CA jobs

    Job Description Crusoe's mission is to accelerate the abundance of energy and intelligence. We're crafting the engine that powers a world where people can create ambitiously with AI - without sacrificing scale, speed, or sustainability. Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that's setting the pace for responsible, transformative cloud infrastructure. About this Role: The Director of Customer Operations will be the strategic and technical backbone of the Customer Organization, responsible for driving operational excellence, efficiency, and scale across the entire customer journey. This role directly manages the systems, data, processes, and programs that enable our Customer Success Managers (CSMs) to maximize customer value and drive advocacy. The ideal candidate is a process architect, a Gainsight expert, and a hands-on data analyst. What You'll Be Working On: You will lead the strategy and execution across four critical operational verticals: 1. Customer Enablement and Adoption Content Strategy: Partner with Product and Marketing teams to define the enablement roadmap, ensuring customers have timely access to the resources needed for maximum adoption and usage. Training Programs: Implement and track customer-facing training and enablement adoptions (e.g., certifications, knowledge base usage). Efficacy Measurement: Develop metrics (e.g., content usage, time-to-value, decreased support tickets) to prove the ROI of customer enablement initiatives. 2. Reporting, Tooling, and Data Focus Business Analyst Role: Act as the lead Business Analyst for Customer Success, deeply evaluating the current tool stack (e.g., Salesforce, Gainsight, BI tools) and recommending tooling and automation solutions to improve CSM efficiency. Data Integrity & KPIs: Define and manage core Customer Success KPIs (e.g., Net Revenue Retention, Churn, Customer Lifetime Value, Health Score). Ensure data accuracy across all platforms. Advocacy Tooling: Design and deploy systems and processes for customer reference programs, testimonials, and case studies, specifically by implementing tooling for the customer to drive advocacy and maximize the pool of satisfied promoters. What You'll Bring to the Team: 10+ years of experience in Customer Experience, Cloud Operations, or Support leadership, ideally in IaaS, AI infrastructure, or enterprise cloud environments. Proven track record building or scaling Customer Operations in a fast-growth technical setting. Strong technical fluency in cloud platforms (GPU, compute, networking, storage) and ability to collaborate effectively with Engineering and SRE teams. Excellent communication and storytelling skills - capable of translating complex operational data into clear insights for executive audiences. Build and scale the global Customer Operations organization, Education, and Analytics. Define the customer journey from onboarding through renewal; create playbooks, CTAs, and lifecycle automation to ensure proactive engagement. Oversee data pipelines and dashboards (Zendesk, Gainsight, BigQuery,, etc.) to provide visibility into customer health, incidents, and sentiment. Benefits: Industry competitive pay Restricted Stock Units in a fast growing, well-funded technology company Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents Employer contributions to HSA accounts Paid Parental Leave Paid life insurance, short-term and long-term disability Teladoc 401(k) with a 100% match up to 4% of salary Generous paid time off and holiday schedule Cell phone reimbursement Tuition reimbursement Subscription to the Calm app MetLife Legal Company paid commuter benefit; $300/month Compensation Range Compensation will be paid in the range of up to $190,000-$237,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
    $151k-210k yearly est. 11d ago
  • Director of Customer Experience

    Thrive Causemetics 3.9company rating

    Los Angeles, CA jobs

    Job DescriptionLocation: Based On-site 5 days/week in LA HQ Who We Are: Thrive Causemetics is Bigger Than Beauty™: We are an independent, female-owned beauty brand that creates high-performance vegan cosmetics and supports a community of giving. All of Thrive Causemetics' products are free of parabens and sulfates, in addition to being 100 percent cruelty-free. Through its Bigger Than Beauty™ program, every product purchased results in a donation to help communities thrive. Thrive Causemetics is dedicated to fostering a collaborative and cross-functional workplace where everyone's voice matters. We are committed to being pioneers in creating a culture of wellness. Together, we prioritize a strong work ethic while maintaining a positive, exciting environment where people are passionate about what they do. Who We Are Looking For: We are looking for a beauty maven, visionary, data-informed leader to guide our Customer Experience team into an exciting new phase of growth. You bring a rare blend of operational excellence and a leadership mindset that balances empathy with efficiency, with a deep passion for beauty. You know how to foster high performance while deeply valuing people. You have successfully led teams through periods of evolution and scale, and you are energized by the opportunity to build strong foundations that support sustainable excellence.are energized by the opportunity to build strong foundations that support sustainable excellence. You are a systems thinker and proactive innovator who understands how to introduce the right tools, workflows, and technologies to increase clarity and performance, especially in a customer-centric environment. AI, automation, and CX tech are not just buzzwords to you; they are strategic enablers for resolution speed, service consistency, and agent empowerment. With a keen eye on both the details and the big picture, you help teams find rhythm, purpose, and pride in what they do. If you are passionate about beauty, brand loyalty, and delivering consistently exceptional service experiences, this role is for you.What You Will Be Doing: Be a Beauty Maven and Brand Ambassador: Foster a beauty-first service culture. Lead by example as a true brand evangelist, inspiring your team to embrace and embody Thrive Causemetics' values and mission. Stay ahead of beauty trends, product innovation, and customer preferences to ensure our team is equipped to provide knowledgeable, empowering, and genuinely delightful guidance. Team Leadership and Development: Provide clear structure, coaching, and support to a growing team that includes customer support specialists, beauty advisors, and outsourced partners. Establish leadership pathways and skill development programs that foster a high-performance, inclusive culture where people feel empowered and proud of their work. Customer Experience Innovation: Champion the use of modern technologies including AI, automation, and advanced CX platforms to enhance ticket handling, resolution speed, and service efficiency while preserving the warmth and personalization that define our brand. Omnichannel Service Strategy: Architect a consistent, branded service experience that spans ecommerce, in-store retail and wholesale, and social commerce. Ensure our tone, responsiveness, and quality standards remain cohesive across all platforms and time zones. Customer Education and Product Expertise: Partner closely with CX leads to ensure our beauty advisors are equipped with deep product knowledge and brand fluency, enabling exceptional, tailored guidance and education across every channel. Cross-Functional Collaboration: Serve as a key connector between CX and other teams by working closely with Ecommerce, Social, Brand, Retail, and Operations to ensure the customer's voice is embedded in company-wide strategy and execution. Insights and Continuous Improvement: Leverage customer feedback, team insights, and data to identify friction points and unlock opportunities. Build systems that drive improvements in NPS, engagement, loyalty, and team performance. Vision and Execution: Define a long-term strategy for how CX contributes to our Bigger Than Beauty™ mission. Implement operating goals, quality benchmarks, and reporting frameworks that reinforce a culture of service excellence and strategic impact. What Will Make You Stand Out: 10+ years of experience leading CX or customer care functions in a rapidly scaling DTC and/or omnichannel retail environment 5+ years of team management experience, including hybrid or distributed teams, with a history of coaching and developing diverse roles across customer support and education Deep passion for beauty with a pulse on trends, ingredients, and education; brings a brand-first lens to every CX touchpoint Proven ability to translate beauty storytelling and product expertise into memorable, trust-building customer experiences Committed to cultivating teams that embody brand values and radiate excitement, fluency, and care across all channels Proven success in evolving CX operations and processes, not just preserving the human element but elevating it through thoughtful systems, refined service standards, and meaningful personalization Passion for embedding CX into the fabric of the business, positioning the team as strategic partners and ensuring their voice shapes decisions at every level Experience cultivating a team culture that blends customer support excellence with brand fluency, building a group of true beauty and brand experts who are aligned, empowered, and future-focused Expertise in platforms such as Zendesk and complementary tools for loyalty, reviews, returns, and service automation, along with curiosity for emerging tech and AI that enhance both team and customer outcomes Exceptional communication and interpersonal skills, with the ability to lead with empathy, clarity, and consistency while inspiring and galvanizing teams A genuine love for the beauty space and a belief in the power of education, storytelling, and care to turn customers into lifelong advocates Thrive Causemetics is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. without current or future sponsorship for an immigration-related work benefit. Thrive Causemetics does not hire H-1B, F-1 CPT, OPT, or STEM OPT candidates for this role. The base pay range for this role is $150,000 - $175,000, with the following factors determining the base pay at offer: skills, qualifications, and experience. This range provides the opportunity to progress as you grow and develop within a role. Additionally, this role is also eligible for an annual discretionary bonus based on company and individual performance. Thrive Causemetics provides a competitive benefits package, including but not limited to: comprehensive medical, dental and vision plans, a 401(k) plan with employer matching, various paid time off programs, employee discount/perks, life insurance, disability insurance, and employee assistance programs. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $150k-175k yearly 16d ago
  • Sr. Director, Manufacturing Operations

    Nextracker Inc. 4.2company rating

    San Jose, CA jobs

    The Sr. Director of Manufacturing Operations is a strategic and hands-on leader responsible for overseeing all manufacturing functions within our electrical balance of systems (eBOS) equipment production operations. This role leads cross-functional teams including Production, Equipment Maintenance, and Supply Chain to ensure high-quality, cost-effective, and timely delivery of products. The successful candidate will play a key role in advancing operational excellence, driving S&OP planning, and scaling manufacturing capacity to meet growing market demands. Key Responsibilities Manufacturing Operations Leadership * Direct and manage all manufacturing functions including production management, supply chain, and equipment maintenance. * Lead daily operations to meet KPIs related to productivity, quality, cost, and delivery. * Foster a high-performance, safety-first culture on the manufacturing floor. Team & Functional Oversight * Provide leadership to Production Managers, Production Supervisors, Production Planning, and Maintenance teams. * Build, mentor, and develop a strong operations team to support business growth. * Establish clear roles, responsibilities, goals, and performance metrics for all direct reports. S&OP and Strategic Planning * Lead Sales & Operations Planning (S&OP) processes to align production capacity with demand forecasts. * Partner with Commercial, Engineering, and Finance teams to optimize inventory levels, production schedules, and capacity planning. Process Improvement & Lean Manufacturing * Drive continuous improvement initiatives using Lean, Six Sigma, and other operational excellence methodologies. * Identify and implement process automation and technology upgrades to improve efficiency and scalability. * Ensure adherence to standardized work practices and best-in-class manufacturing methods. Supply Chain & Materials Management * Drive Supply Chain leadership to ensure seamless procurement, inventory management, and materials availability for production. * Drive supplier performance metrics and logistics optimization in coordination with sourcing and planning teams. Capital Planning & Facility Management * Oversee manufacturing capacity planning, including equipment procurement, facility layout, and capital investments. * Ensure preventive maintenance programs are executed for critical machinery and equipment. Required Qualifications * Bachelor's degree in Engineering, Manufacturing, Operations Management, related field or relevant experience * 10+ years of progressive leadership experience in manufacturing, preferably in electrical, mechanical, or industrial equipment production. * 5+ years in a senior operations role (e.g., Director or Plant Manager) with multi-functional oversight. Preferred Qualifications * Master's degree (MBA, MS in Operations or Engineering) preferred. * Experience in eBOS systems, electrical infrastructure, or renewable energy equipment manufacturing strongly preferred. * Experience with custom equipment or product manufacturing * Expertise in ERP systems, S&OP processes, and lean manufacturing. * Six Sigma or Lean Manufacturing certification a plus. Key Competencies * Strategic and analytical thinking * Strong leadership and people management * Cross-functional collaboration * Operational excellence mindset * Results-driven and quality-focused * Excellent communication and change management skills Nextpower offers a comprehensive benefits package. We provide health care coverage, dental and vision, 401(K) participation including company matching, company paid holidays with unlimited paid time off, generous discretionary company bonuses, life and disability protection and more. Employees in certain positions may be eligible for stock compensation. All plans are in accordance with relevant plan documents. For more information on Nextpower's benefits please view our company website at ****************** Pay is based on market location and may vary based on factors including experience, skills, education and other job-related reasons. The annual salary range for this position is $230,000 - $260,000. At Nextpower, we are driving the global energy transition with an integrated clean energy technology platform that combines intelligent structural, electrical, and digital solutions for utility-scale power plants. Our comprehensive portfolio enables faster project delivery, higher performance, and greater reliability, helping our customers capture the full value of solar power. Our talented worldwide teams are redefining how solar power plants are designed, built, and operated every day with smart technology, data-driven insights, and advanced automation. Together, we're building the foundation for the world's next generation of clean energy infrastructure. Nextpower is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are Nextpower
    $230k-260k yearly Auto-Apply 13d ago
  • Operations Manager

    Grubmarket, Inc. 4.0company rating

    Kent, WA jobs

    Job Description Opportunity Statement We are seeking an Operations Manager to oversee Warehouse, Transportation, Facilities Management, Quality, and related third-party providers. This role is responsible for driving performance metrics, managing expenses and revenue, ensuring compliance with government regulations, and promoting a safe and secure workplace. The Operations Manager will play a critical role in building strategy, optimizing operations, and leading a high-performing team Role Responsibilities The Operations Manager will: Oversee daily operations to ensure safety, accuracy, efficiency, and fiscal responsibility. Manage budgets, including labor, benefits, capital investments, assets, depreciation, maintenance, and third-party contracts. Monitor facility capacity and plan for growth to maintain proper storage, receiving, and shipping capabilities. Ensure compliance with OSHA, DOT, FDA, USDA, DOL, and other regulatory agencies, as well as food safety and insurance pooling requirements. Conduct audits, inspections, and documentation reviews (e.g., food safety records, safety inspections). Lead emergency response planning, crisis management, and safety training initiatives. Oversee condition and maintenance of warehouse, fleet, refrigeration systems, HVAC, fire protection, and office facilities. Partner with Sales to address delivery and customer issues, and support new business opportunities. Lead associate engagement by maintaining open communication, conducting department meetings, and monitoring morale. Manage staff selection, training, compensation, performance reviews, and terminations. Participate in grievance or arbitration proceedings when required. Collaborate with cross-functional teams to drive continuous improvement and meet key performance metrics. Skills and Experiences Required 10+ years of experience in operations and distribution management Strong leadership skills with proven ability to manage large teams and third-party providers. Deep knowledge of federal motor carrier safety regulations, environmental regulations, and food safety requirements. Experience with audits, regulatory reporting, and compliance management. Excellent communication and presentation skills, with the ability to influence at all levels. Strong analytical and problem-solving skills; able to make independent decisions under pressure. High proficiency in Microsoft Office Suite; familiarity with warehouse/operations software systems Demonstrated success in developing cross-functional strategies that improve operations. Background in managing complex budgets and capital projects. Preferred Skills Advanced degree or professional certifications in operations or logistics a plus. Preferred Education Bachelor's degree in Business Administration, Supply Chain Management, Operations Management, or related field. Job Type Full-time Salary $150,000-$200,000/year Benefits 401(k) Health Insurance Dental Insurance Vision Insurance Paid time off Work Location: Seattle, WA
    $150k-200k yearly 29d ago
  • Event Operations Manager, Venues - Saint John's Resort, Plymouth Michigan

    Encore 4.4company rating

    Plymouth, MI jobs

    Manages floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management and development. Achieves the overall goals of the organization through effective workforce and inventory cost control. This position reports directly to either an Operations Director or Director, Event Technology at locations producing greater than three million dollars in revenue. Key Job Responsibilities Operations Management * Manages the daily floor activities and workflow of technicians to ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the hotel. * Provides direct supervision of team members including scheduling and time keeping. * Ensures that billing is reviewed and approved by clients, and advises the Director and/or Sales Manager of any potential challenges. * Ensures that daily equipment sheets are updated and properly completed. * Manages inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment. * Attends BEO, Pre-Cons, and pre-production meetings as needed. * Delegates tasks as appropriate. Customer Service * Reviews quotes and provides recommendations for cost efficiencies in accordance with the company's standard operating procedures. * Supervises and mentors operational staff to ensure client satisfaction and revenue maximization via onsite upselling. * Provides outstanding customer service by establishing excellent working relationships with internal and external clients, team members, neighboring Encore properties and all vendors. Mentors Technicians to also provide this superior level of customer service. * Meets with guests' onsite to ensure that their needs are met and the equipment setup is working properly. * Portrays a polished, professional image according to the guidelines in the Employee Guide and/or hotel standards and ensures the team adheres to the same standards. People Development & Training * Promotes and reinforces a positive working environment centered on Encore core values. * Hire, develop, lead and motivate a talented team of technicians and operational support staff. * Promote and drive professional development and training efforts to improve overall business acumen, technical knowledge and service to the field. * Manage human resource related issues including performance management, salary administration and training and development. * Effectively utilizes applicable company computer systems and software programs and ensure team members are properly trained. * Registers and recommends team members for additional training opportunities as needed. Job Qualifications * High School Diploma is required. Bachelor's degree is preferred. * 4+ years of audio visual and customer service/hospitality experience including 2+ years of supervisory experience. * Experience leading workflow and team members. * Working knowledge of audio visual equipment in a live show environment * Proficiency with the use of computer hardware * Proficiency with computer software and programs, including the Internet and Microsoft Office * Effective leadership abilities and customer satisfaction focus. Competencies Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Manages Ambiguity Drive Results * Directs Work * Achieves Goals See The Big Picture * Financial Acumen Value People * Builds Effective Teams Physical Requirements Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Sitting: 2-3 hours per day * Standing: 3-4 hours per day * Walking: 3-4 hours per day * Stooping: 0-1 hour per day * Crawling: 0-1 hour per day * Kneeling: 0-1 hour per day * Bending: 0-1 hour per day * Reaching (above your head): 0-1 hour per day * Climbing: 0-1 hour per day * Grasping: 0-1 hour per day Lifting Requirements * 0 - 15 lbs*: Frequently * 16 - 50 lbs*: Frequently * 51 - 100 lbs: Occasionally * Over 100 lbs: Occasionally Carrying Requirements * 0 - 15 lbs*: Frequently * 16 - 50 lbs*: Frequently * 51 - 100 lbs: Occasionally * Over 100 lbs: Occasionally Auditory/Visual Requirements * Close Vision: Frequently * Distance Vision: Frequently * Color Vision: Frequently * Peripheral Vision: Occasionally * Depth Perception: Frequently * Hearing: Continuously Pushing/Pulling Requirements * 0 - 15 lbs*: Frequently * 16 - 50 lbs*: Frequently * 51 - 100 lbs*: Occasionally * Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #LI-SB1 #INDEVT
    $42k-67k yearly est. 20d ago
  • Creative Operations Manager

    Cuyana 4.5company rating

    San Francisco, CA jobs

    Cuyana is seeking a Creative Operations Manager to join our Creative team. This role will coordinate creative projects from start to finish and interface with other departments to facilitate projects in an efficient manner and ensure that projects are completed and delivered in a comprehensive, accurate, and timely fashion. This role is also involved in producing internal photo shoots. While regular in-office presence is not required, the candidate must be available to come into our San Francisco HQ office as needed for key moments such as photoshoot preparation, sample handoffs, and other on-site needs. Benefits: Medical, dental, vision, life, disability; PTO and holiday pay; commuter benefit, 401k, bonus, and generous employee discount. RESPONSIBILITIES Project Manager * Oversee end-to-end project management for the Creative team, collaborating closely with designers, photographers, and retouchers to ensure seamless workflows and on-time delivery. * Partner with cross-functional stakeholders and channel owners to facilitate clear communication, efficient handoffs, and timely approvals. * Lead and coordinate cross-functional content planning meetings to align on priorities, deliverables, and timelines. * Remain flexible and responsive to shifting priorities, proactively making adjustments to timelines and workflows as needed to support evolving business needs. * Drive internal process and commit to executing jobs to the highest quality standards * Manage multiple projects at once in a fast paced environment Creative Producer * Plan, schedule, and attend internal on-site photo shoots, as well as support and travel to larger seasonal campaign shoots. * Organize and manage all production materials, including timelines, product samples, call sheets, and shot lists. * Source, hire, and manage external creative partners such as models, makeup artists, and stylists to support photo shoot execution. REQUIREMENTS * 3+ years experience as a project manager and have worked closely with a creative team * Highly organized and self-motivated with exceptional attention to detail * Proficient in Asana * Excellent communication skills, both written and oral * Previous experience for a fashion or luxury brand a plus * Embodies Cuyana's Fewer, Better ethos A CONNECTION TO OUR VALUES We look for mission and values-aligned candidates who respect each other and foster an open and supportive environment. We are a team of highly motivated team players who thrive in fast-paced, nimble environments. * Cultivate Community - you are honest, inclusive, and always willing to lend a hand * Create Excellence - you are accountable, decisive, and drive for results * Build & Evolve - you are curious, look to push the status quo by bringing new solutions, and seek feedback along the way Compensation range for this role is 80k-100k commensurate with experience.
    $54k-97k yearly est. Auto-Apply 60d+ ago
  • Event Operations Manager, Venues - Saint John's Resort, Plymouth Michigan

    Encore 4.4company rating

    Plymouth, MI jobs

    Manages floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management and development. Achieves the overall goals of the organization through effective workforce and inventory cost control. This position reports directly to either an Operations Director or Director, Event Technology at locations producing greater than three million dollars in revenue. **Key Job Responsibilities** _Operations Management_ - Manages the daily floor activities and workflow of technicians to ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the hotel. - Provides direct supervision of team members including scheduling and time keeping. - Ensures that billing is reviewed and approved by clients, and advises the Director and/or Sales Manager of any potential challenges. - Ensures that daily equipment sheets are updated and properly completed. - Manages inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment. - Attends BEO, Pre-Cons, and pre-production meetings as needed. - Delegates tasks as appropriate. _Customer Service_ - Reviews quotes and provides recommendations for cost efficiencies in accordance with the company's standard operating procedures. - Supervises and mentors operational staff to ensure client satisfaction and revenue maximization via onsite upselling. - Provides outstanding customer service by establishing excellent working relationships with internal and external clients, team members, neighboring Encore properties and all vendors. Mentors Technicians to also provide this superior level of customer service. - Meets with guests' onsite to ensure that their needs are met and the equipment setup is working properly. - Portrays a polished, professional image according to the guidelines in the Employee Guide and/or hotel standards and ensures the team adheres to the same standards. _People Development & Training_ - Promotes and reinforces a positive working environment centered on Encore core values. - Hire, develop, lead and motivate a talented team of technicians and operational support staff. - Promote and drive professional development and training efforts to improve overall business acumen, technical knowledge and service to the field. - Manage human resource related issues including performance management, salary administration and training and development. - Effectively utilizes applicable company computer systems and software programs and ensure team members are properly trained. - Registers and recommends team members for additional training opportunities as needed. **Job Qualifications** - High School Diploma is required. Bachelor's degree is preferred. - 4+ years of audio visual and customer service/hospitality experience including 2+ years of supervisory experience. - Experience leading workflow and team members. - Working knowledge of audio visual equipment in a live show environment - Proficiency with the use of computer hardware - Proficiency with computer software and programs, including the Internet and Microsoft Office - Effective leadership abilities and customer satisfaction focus. **Competencies** _Deliver World Class Service_ - Hospitality - Ownership _Do The Right Thing_ - Manages Ambiguity _Drive Results_ - Directs Work - Achieves Goals _See The Big Picture_ - Financial Acumen _Value People_ - Builds Effective Teams **Physical Requirements ** Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Sitting: 2-3 hours per day - Standing: 3-4 hours per day - Walking: 3-4 hours per day - Stooping: 0-1 hour per day - Crawling: 0-1 hour per day - Kneeling: 0-1 hour per day - Bending: 0-1 hour per day - Reaching (above your head): 0-1 hour per day - Climbing: 0-1 hour per day - Grasping: 0-1 hour per day _Lifting Requirements_ - 0 - 15 lbs*: Frequently - 16 - 50 lbs*: Frequently - 51 - 100 lbs: Occasionally - Over 100 lbs: Occasionally _Carrying Requirements_ - 0 - 15 lbs*: Frequently - 16 - 50 lbs*: Frequently - 51 - 100 lbs: Occasionally - Over 100 lbs: Occasionally _Auditory/Visual Requirements_ - Close Vision: Frequently - Distance Vision: Frequently - Color Vision: Frequently - Peripheral Vision: Occasionally - Depth Perception: Frequently - Hearing: Continuously _Pushing/Pulling Requirements_ - 0 - 15 lbs*: Frequently - 16 - 50 lbs*: Frequently - 51 - 100 lbs*: Occasionally - Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **Work Environment** _Hotel_ Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. \#LI-SB1 \#INDEVT Salary Pay Range: $51,762.00 - $63,409.00 The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives. Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide. We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
    $51.8k-63.4k yearly 19d ago
  • Revenue Operations Manager

    Triple Lift, Inc. 3.9company rating

    Detroit, MI jobs

    About TripleLift We're TripleLift, an advertising platform on a mission to elevate digital advertising through beautiful creative, quality publishers, actionable data and smart targeting. Through over 1 trillion monthly ad transactions, we help publishers and platforms monetize their businesses. Our technology is where the world's leading brands find audiences across online video, connected television, display and native ads. Brand and enterprise customers choose us because of our innovative solutions, premium formats, and supportive experts dedicated to maximizing their performance. As part of the Vista Equity Partners portfolio, we are NMSDC certified, qualify for diverse spending goals and are committed to economic inclusion. Find out how TripleLift raises up the programmatic ecosystem at triplelift.com. Title: Revenue Operations Manager Overview The Revenue Operations Manager will play a critical role in driving operational excellence, sales productivity, and revenue growth. This individual will own Salesforce administration, optimize sales processes, and deliver insights that enable strategic decision-making across Sales, Marketing, and Finance. Key Responsibilities CRM Management Own day-to-day Salesforce administration, ensuring data integrity, accurate forecasting, and optimal system performance. Implement best practices for deal management, opportunity stages, and pipeline progression. Reporting & Analytics Develop and maintain dashboards and recurring reports to track pipeline health, performance, productivity, and revenue attainment. Translate complex data into actionable insights that inform strategy and execution. Process Optimization Evaluate, document, and continuously improve sales processes to enhance efficiency, scalability, and consistency across teams and regions. Drive accountability and streamline handoffs across the sales funnel. Quota Setting & Planning Partner with Finance and Sales leadership to design annual sales plans, establish quotas, and align targets with company objectives. Commissions & Incentives Lead or support the calculation, validation, and distribution of sales commissions, ensuring accuracy, timeliness, and transparency. Marketing & Revenue Operations Collaboration Collaborate closely with Marketing Operations to align lead management, funnel metrics, and campaign attribution with sales outcomes. Serve as a key partner to RevOps, Marketing, and Sales leadership to drive cross-functional alignment and operational excellence. Qualifications 5+ years of experience in Sales Operations or Revenue Operations; experience in Marketing Operations is a plus. Deep Salesforce expertise, including reporting, data management, and process automation. Proficiency with BI and analytics tools (e.g., Tableau, Power BI, Looker, Omni). Proven experience managing sales compensation and quota planning. Background in the Ad Tech industry is a strong plus. Exceptional analytical, problem-solving, and project management skills. Strong communicator with the ability to collaborate effectively across functions. Highly organized self-starter with a bias for action and continuous improvement. US Jobs: The base salary range represents the low and high end of the TripleLift US salary range for this position. Actual salaries will vary depending on factors including but not limited to experience and performance. The range listed is just one component of TripleLift's total compensation package for employees. Other rewards may include bonuses, an open Paid Time Off policy, and many region-specific benefits. Pay is based on various non-discriminatory factors including but not limited to experience, education, and skills. Benefits Available to Eligible Employees Include the following*: Medical, Dental & Vision Plans Flexible PTO 401k w/ employer match *Full-time employees are eligible for comprehensive benefits (subject to the terms of applicable plans/policies/agreements, which will be made available to you after commencing employment). Salary range transparency$75,000-$110,000 USD Life at TripleLift At TripleLift, we're a team of great people who like who they work with and want to make everyone around them better. This means being positive, collaborative, and compassionate. We hustle harder than the competition and are continuously innovating. Learn more about TripleLift and our culture by visiting our LinkedIn Life page. Establishing People, Culture and Community Initiatives At TripleLift, we are committed to building a culture where people feel connected, supported, and empowered to do their best work. We invest in our people and foster a workplace that encourages curiosity, celebrates shared values, and promotes meaningful connections across teams and communities. We want to ensure the best talent of every background, viewpoint, and experience has an opportunity to be hired, belong, and develop at TripleLift. Through our People, Culture, and Community initiatives, we aim to create an environment where everyone can thrive and feel a true sense of belonging. Privacy Policy Please see our Privacy Policies on our TripleLift and 1plusX websites. TripleLift does not accept unsolicited resumes from any type of recruitment search firm. Any resume submitted in the absence of a signed agreement will become the property of TripleLift and no fee shall be due.
    $75k-110k yearly Auto-Apply 48d ago
  • Inventory Operations Manager

    Lymi Inc. 4.0company rating

    Los Angeles, CA jobs

    Who We Are: Being naked is the #1 most sustainable option. We're #2. Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company's Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it. We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this. None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong. And starting right now, we want to do all that with you. Work Location/ Schedule: Work Location: Reformation Distribution Center in Vernon, CA. Monday through Friday with occasional work on the weekends as needed. Typical hours would be 10 am to 6:30 pm but may shift as needed. The Role: Inventory Operations Manager At Reformation, our Operations and Fulfillment teams are key drivers of our continued growth and impact. The Inventory Operations Manager will play a pivotal role in ensuring operational efficiency and inventory accuracy across the organization. This person is a self-starter, able to work in an autonomous environment, and think analytically to improve processes, make recommendations, and drive decisions. This role will be responsible for the implementation and design of inventory tracking systems and also optimize processes and procedures in other departments in Ref's fulfillment landscape. The ideal candidate thrives in a fast-paced environment, works cross-functionally to solve complex challenges, and brings a structured approach to problem-solving. While this position reports directly to the Director of Operations, it will also support the VP of Product Management and their direct reports on key fulfillment initiatives and operational priorities. What You'll Do: Lead and motivate 10+ reports ensuring inventory and location accuracy > 99% Monitor and analyze inventory performance metrics, such as fill rates and accuracy, and take corrective actions as needed Drive cross-functional initiatives that require collaboration across multiple teams. Communicate changes effectively, ensuring smooth adoption of new processes, tools, and strategies Identify operational inefficiencies and implement scalable solutions to optimize workflows across key operations functions. Collaborate cross-functionally to standardize best practices, eliminate bottlenecks, and drive overall operational excellence throughout the organization Ensure the accurate and timely preparation, processing, distribution, and retention of all necessary reports and records regarding warehouse operations. In collaboration with Human Resources, develop and maintain a productive work team by creating programs for hiring, training, and professional development. Ensure all inventory locations are within the prescribed aging metrics. Perform and manage cycle counts to ensure inventory and location accuracy Design and implement tools and processes to optimize inventory control procedures Help and/or assign team members to locate missing items to fulfill orders Utilize our warehouse management system (WMS) to track and manage inventory transactions Develop an efficient operations training program to foster the onboarding of all new associates, to ensure best practices and safe product handling is achieved including housekeeping and product appearance. Own the monitoring and reordering of supplies to meet internal customer demand Prepare detailed reports on inventory operations, stock levels, and adjustments for Finance Investigate and resolve inventory discrepancies and communicate findings with team members Monitor associates' attendance, behavior, and KPIs and provide coaching to team members Uphold all OSHA regulations and safety programs to ensure a safe work environment What You'll Need: High School Diploma, or equivalent 6+ years of relevant Inventory experience in a fast-paced, fulfillment environment required Bilingual in English and Spanish a plus Flexible, punctual, and reliable. Able to work 10-hour shifts and weekends Knowledge of Lean, JIT, and 5S principles a plus Working knowledge of Excel to merge and analyze information from separate sources. Experience with VLOOKUP and Pivot Tables is a must. Experience with Warehouse Management Systems (WMS) Ability to bend, lift, open, and move product up to 40 lbs Compensation: At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base salary range is $95,000 to $105,000 + bonus 10% eligibility, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity. This role may also be eligible for an annual discretionary bonus based on a range of factors, including company performance, department goals, and individual contributions. Bonus amounts and eligibility are not guaranteed and are determined at the company's discretion. Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation. Benefits & Perks: Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work. We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees. We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds. We're a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you'll get to collaborate with people all around the world. You'll get access to fertility care support through Carrot, and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment. We care about the causes our employees care about so we donate to community efforts on a yearly basis. We offer a clothing discount, culture events (like our annual Ref Values week and Volunteer Time Off), you know, all the meaningful and fun stuff! Reformation is proud to be an Equal Opportunity Employer. We're committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status-in accordance with applicable international, federal, state, and local laws. If you require accommodations during the application or interview process, please let us know. We're here to ensure you have what you need to show up as your best self. Still don't know if you should apply? We get it- studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we're all about growth, not gatekeeping. If you're passionate about the role and excited about making fashion more sustainable, we'd love to hear from you. If this role doesn't totally excite you, consider applying to our general application. Want some more?! - Sustainability, Forbes, Fast Company California Applicant Privacy Notice found here
    $62k-108k yearly est. Auto-Apply 35d ago
  • Operations Director

    Crash Champions 4.3company rating

    Westmont, IL jobs

    **Champions Do More** As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. **Responsibilities** **Successful Candidates must possess/meet the following:** + Proven Strong Performance: Candidates should have a track record of exceptional performance in their current location. This includes consistently achieving and exceeding key performance indicators (KPIs) such as Customer Satisfaction Ratings (CSR), EBITDA, margin, and profitability. + Leadership Abilities: Candidates should possess strong leadership skills, including the ability to inspire and motivate teams, drive results, and effectively manage resources. + Strategic Thinking: Candidates should demonstrate the ability to think strategically, identify opportunities for improvement, and implement innovative solutions to drive operational excellence. **ESSENTIAL FUNCTIONS:** Responsible for the overall leadership and management of assigned territory/market. + Achieve or exceed company targets and standards for performance and growth. + Manage market locations that, by all standards (especially KPIs, Customer Service, Quality, and Profitability), are in the top 10% of the industry. + Model and hold the team accountable for providing the highest level of customer service in the industry and living the Crash Champions Total Sales Attitude (TSA) daily. + Recruit, manage, and develop employees for future growth within our organization. + Measures quality standards by performing in-process and final quality checks. + Facilitates and nurtures relationships with insurance accounts, agents, and customers. + Excels in a fast-paced, competitive work environment while ensuring positive employee morale and creating and instilling a sense of urgency in the team to exceed goals. + Ensure that the shop is maintained correctly and organized. + Create and develop new/future leaders. **Qualifications** + Knowledge of the collision industry, including knowledge of procedures and requirements for a variety of insurance carriers + 10+ years of operations experience + 5+ years of people management experience required + Driven personality, eager to grow, and able to work well under pressure + Experience using CCC One + Strong problem-solving skills **Benefits** The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: + Medical Insurance + Dental Insurance + Vision Insurance + Group Life Insurance + Disability Insurance + 401k Retirement Plan with match + Referral Bonus ("Cash From Crash") + 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Submit a Referral **Posted Min Pay Rate** USD $140,000.00/Hr. **Posted Max Pay Rate** USD $200,000.00/Hr. **ID** _2025-17907_ **Category** _Operations Management_ **Position Type** _Regular Full-Time_ **Remote** _No_ **Posted Min Pay Rate** _USD $140,000.00/Hr._ **Posted Max Pay Rate** _USD $200,000.00/Hr._ **Prioritization** _Tier 2 - Staffing Needs_
    $140k-200k yearly 2d ago
  • Event Operations Director, Venues - Hyatt Regency Chicago

    Encore Global 4.4company rating

    Chicago, IL jobs

    Responsible for supporting the Director, Event Technology with all audio-visual services duties in locations producing greater than three million dollars in revenue. Acts as a liaison between the Operations and Sales teams. Maintains a profitable location while controlling costs and achieving the overall goals of the organization. Key Job Responsibilities Operations Management • Directs the operations team on daily equipment setups and strikes. • Ensures appropriate business levels will be accommodated by scheduled staff members and delegates tasks appropriately. • Mentors and supervises operational staff to provide outstanding customer service, ensuring that room sets are completed according to the company's standards. • Establishes excellent working relationships with hotel/resort staff and executives, team members, neighboring locations, and all vendors. • Utilizes the billing system to coordinate invoicing activities and ensures accuracy. Asset Management • Ensures that inventory control procedures are followed to maintain proper inventory levels while also maintaining safety, security, and quality assurance of all gear. • Manages the on-site equipment inventory and sources internal gear from other locations before sub-renting externally. • Ensures that all equipment and services are delivered on time, in good working condition and as specified by clients and the hotel. • Keeps the inventory in good working condition and acts quickly to have gear repaired as necessary. • Researches and remains current on new technology and equipment to purchase. People Development • Maintains a positive employee relations environment for all Audio Visual and Business Center (if applicable) team members. • Manages staff to support the growth of the business and accomplish the organizational goals. • Provides focused and continued coaching to develop the skills of team members. • Manages human resources activity including selection, performance management, and training and development. • Portrays a polished, professional image according to the guidelines in the Employee Guide and/or hotel standards and ensures the team adheres to the same standards. Training and Development • Ensures employees are properly trained in all areas. • Supports property-wide training programs including but not limited to OSHA, Safety, Educational and Employee Enhancement programs. • Provides mentoring and coaching to assure the continual development of team members. • Trains technical staff and models appropriate use of all technical equipment. • Recommends team members for additional training opportunities as needed. Job Qualifications • High School Diploma is required. Bachelor's degree is preferred • 3+ years of audio-visual experience • 1+ years of supervisory experience • Working knowledge of audio-visual equipment in a live show environment • Experience handling pre-planning and operations of large audio-visual events • Proficiency with the use of computer hardware • Proficiency with computer software and programs, including the Internet and Microsoft Office • Effective leadership abilities and customer satisfaction focus • A valid driver's license is required for team members in positions that operate Company vehicles Competencies Deliver World Class Service • Hospitality • Ownership Do The Right Thing • Manages Ambiguity Drive Results • Directs Work • Achieves Goals See The Big Picture • Financial Acumen Value People • Builds Effective Teams For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Sitting: 2-3 hours per day • Standing: 3-4 hours per day • Walking: 3-4 hours per day • Stooping: 0-1 hour per day • Crawling: 0-1 hour per day • Kneeling: 0-1 hour per day • Bending: 0-1 hour per day • Reaching (above your head): 0-1 hour per day • Climbing: 0-1 hour per day • Grasping: 0-1 hour per day Lifting Requirements • 0 - 15 lbs*: Occasionally • 16 - 50 lbs*: Frequently • 51 - 100 lbs: Never • Over 100 lbs: Never Carrying Requirements • 0 - 15 lbs*: Occasionally • 16 - 50 lbs*: Frequently • 51 - 100 lbs: Never • Over 100 lbs: Never Auditory/Visual Requirements • Close Vision: Continuously • Distance Vision: Continuously • Color Vision: Continuously • Peripheral Vision: Continuously • Depth Perception: Continuously • Hearing: Continuously Pushing/Pulling Requirements • 0 - 15 lbs*: Occasionally • 16 - 50 lbs*: Frequently • 51 - 100 lbs*: Never • Over 100 lbs: Never Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
    $72k-127k yearly est. 48d ago
  • Event Operations Director, Venues - Hyatt Regency Chicago

    Encore 4.4company rating

    Chicago, IL jobs

    Responsible for supporting the Director, Event Technology with all audio-visual services duties in locations producing greater than three million dollars in revenue. Acts as a liaison between the Operations and Sales teams. Maintains a profitable location while controlling costs and achieving the overall goals of the organization. Key Job Responsibilities Operations Management * Directs the operations team on daily equipment setups and strikes. * Ensures appropriate business levels will be accommodated by scheduled staff members and delegates tasks appropriately. * Mentors and supervises operational staff to provide outstanding customer service, ensuring that room sets are completed according to the company's standards. * Establishes excellent working relationships with hotel/resort staff and executives, team members, neighboring locations, and all vendors. * Utilizes the billing system to coordinate invoicing activities and ensures accuracy. Asset Management * Ensures that inventory control procedures are followed to maintain proper inventory levels while also maintaining safety, security, and quality assurance of all gear. * Manages the on-site equipment inventory and sources internal gear from other locations before sub-renting externally. * Ensures that all equipment and services are delivered on time, in good working condition and as specified by clients and the hotel. * Keeps the inventory in good working condition and acts quickly to have gear repaired as necessary. * Researches and remains current on new technology and equipment to purchase. People Development * Maintains a positive employee relations environment for all Audio Visual and Business Center (if applicable) team members. * Manages staff to support the growth of the business and accomplish the organizational goals. * Provides focused and continued coaching to develop the skills of team members. * Manages human resources activity including selection, performance management, and training and development. * Portrays a polished, professional image according to the guidelines in the Employee Guide and/or hotel standards and ensures the team adheres to the same standards. Training and Development * Ensures employees are properly trained in all areas. * Supports property-wide training programs including but not limited to OSHA, Safety, Educational and Employee Enhancement programs. * Provides mentoring and coaching to assure the continual development of team members. * Trains technical staff and models appropriate use of all technical equipment. * Recommends team members for additional training opportunities as needed. Job Qualifications * High School Diploma is required. Bachelor's degree is preferred * 3+ years of audio-visual experience * 1+ years of supervisory experience * Working knowledge of audio-visual equipment in a live show environment * Experience handling pre-planning and operations of large audio-visual events * Proficiency with the use of computer hardware * Proficiency with computer software and programs, including the Internet and Microsoft Office * Effective leadership abilities and customer satisfaction focus * A valid driver's license is required for team members in positions that operate Company vehicles Competencies Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Manages Ambiguity Drive Results * Directs Work * Achieves Goals See The Big Picture * Financial Acumen Value People * Builds Effective Teams For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Sitting: 2-3 hours per day * Standing: 3-4 hours per day * Walking: 3-4 hours per day * Stooping: 0-1 hour per day * Crawling: 0-1 hour per day * Kneeling: 0-1 hour per day * Bending: 0-1 hour per day * Reaching (above your head): 0-1 hour per day * Climbing: 0-1 hour per day * Grasping: 0-1 hour per day Lifting Requirements * 0 - 15 lbs*: Occasionally * 16 - 50 lbs*: Frequently * 51 - 100 lbs: Never * Over 100 lbs: Never Carrying Requirements * 0 - 15 lbs*: Occasionally * 16 - 50 lbs*: Frequently * 51 - 100 lbs: Never * Over 100 lbs: Never Auditory/Visual Requirements * Close Vision: Continuously * Distance Vision: Continuously * Color Vision: Continuously * Peripheral Vision: Continuously * Depth Perception: Continuously * Hearing: Continuously Pushing/Pulling Requirements * 0 - 15 lbs*: Occasionally * 16 - 50 lbs*: Frequently * 51 - 100 lbs*: Never * Over 100 lbs: Never Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
    $72k-127k yearly est. 48d ago
  • Director Field Construction Operations

    CRB Group, Inc. 4.1company rating

    Cincinnati, OH jobs

    CRB is a leading provider of sustainable Engineering, Architecture, Construction and Consulting solutions to the global life sciences and food and beverage industries. Our 1,100 employees provide best-in-class solutions that drive success and positive change for our clients, our people and our communities. CRB is a privately held company with a rich history of serving clients throughout the world, consistently striving for the highest standard of technical knowledge, creativity and execution. Job Description The Corporate Director of Field Construction Operations serves as the company-wide subject matter expert (SME) for field execution excellence, focusing on the performance, development, and consistency of project superintendents. This role is a key driver in elevating field leadership capability, standardizing best practices, and ensuring consistent, high-quality project delivery across all business units. While this position has no direct reports, it carries the full backing of executive leadership and the authority to influence and improve field operations at every project site. This position offers flexibility to be remote with up to 75% travel Field Leadership Development * Assess current superintendents' skills and capabilities through site visits and one-on-one interactions. * Participate in interviews with potential new hires for key superintendent positions. * Develop individualized and group development plans to strengthen leadership, technical, and operational skills. * Lead the creation and delivery of a company-wide Superintendent Training Program, incorporating both technical and leadership competencies. Standards, Procedures & Best Practices * Provide SME input into the development and continuous improvement of Standard Operating Procedures (SOPs) and execution standards for field operations. * Ensure all superintendents are trained and aligned with company standards, safety protocols, and quality requirements. * Benchmark internal and external best practices to maintain industry-leading field performance. Project Support & Execution Planning * Participate in preconstruction planning for large and complex projects, advising on site logistics, staffing, schedule feasibility, and constructability. * Support site leadership during project mobilization to ensure effective field setup and alignment with execution plans. * Act as a resource to troubleshoot field execution challenges and mentor superintendents during project delivery. Field Audits & Performance Oversight * Conduct regular field audits to evaluate compliance with company SOPs, quality standards, and safety practices. * Provide clear feedback and actionable improvement recommendations to superintendents and project leadership. * Track field performance trends and recommend strategic initiatives to address recurring challenges. Qualifications * 15+ years of progressive construction field leadership experience, with significant time served as a senior project superintendent on large-scale ($100M+) EPC, pharmaceutical, food & beverage, or similar process-industrial projects. * Proven track record of improving field performance through training, process improvement, and leadership coaching. * Strong working knowledge of construction means and methods, scheduling, safety, and quality control. * Excellent communication and interpersonal skills, able to influence without direct authority. * Ability to travel extensively to project sites across the continental United States Skills & Competencies * Influential leader able to win buy-in from experienced superintendents and project teams. * Practical expert with hands-on knowledge and credibility earned through years of field experience. * Change Champion that is passionate about continuous improvement and raising the bar on execution. * Strategic thinker who understands both the big picture and the operational details. Additional Information All your information will be kept confidential according to EEO guidelines. #LI-Remote CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening. CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails. CRB offers a complete and competitive benefit package designed to meet individual and family needs. If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening. CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails. CRB offers a complete and competitive benefit package designed to meet individual and family needs. If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
    $49k-71k yearly est. 60d+ ago
  • Director Field Construction Operations

    CRB Group, Inc. 4.1company rating

    Saint Louis, MO jobs

    CRB is a leading provider of sustainable Engineering, Architecture, Construction and Consulting solutions to the global life sciences and food and beverage industries. Our 1,100 employees provide best-in-class solutions that drive success and positive change for our clients, our people and our communities. CRB is a privately held company with a rich history of serving clients throughout the world, consistently striving for the highest standard of technical knowledge, creativity and execution. Job Description The Corporate Director of Field Construction Operations serves as the company-wide subject matter expert (SME) for field execution excellence, focusing on the performance, development, and consistency of project superintendents. This role is a key driver in elevating field leadership capability, standardizing best practices, and ensuring consistent, high-quality project delivery across all business units. While this position has no direct reports, it carries the full backing of executive leadership and the authority to influence and improve field operations at every project site. This position offers flexibility to be remote with up to 75% travel Field Leadership Development * Assess current superintendents' skills and capabilities through site visits and one-on-one interactions. * Participate in interviews with potential new hires for key superintendent positions. * Develop individualized and group development plans to strengthen leadership, technical, and operational skills. * Lead the creation and delivery of a company-wide Superintendent Training Program, incorporating both technical and leadership competencies. Standards, Procedures & Best Practices * Provide SME input into the development and continuous improvement of Standard Operating Procedures (SOPs) and execution standards for field operations. * Ensure all superintendents are trained and aligned with company standards, safety protocols, and quality requirements. * Benchmark internal and external best practices to maintain industry-leading field performance. Project Support & Execution Planning * Participate in preconstruction planning for large and complex projects, advising on site logistics, staffing, schedule feasibility, and constructability. * Support site leadership during project mobilization to ensure effective field setup and alignment with execution plans. * Act as a resource to troubleshoot field execution challenges and mentor superintendents during project delivery. Field Audits & Performance Oversight * Conduct regular field audits to evaluate compliance with company SOPs, quality standards, and safety practices. * Provide clear feedback and actionable improvement recommendations to superintendents and project leadership. * Track field performance trends and recommend strategic initiatives to address recurring challenges. Qualifications * 15+ years of progressive construction field leadership experience, with significant time served as a senior project superintendent on large-scale ($100M+) EPC, pharmaceutical, food & beverage, or similar process-industrial projects. * Proven track record of improving field performance through training, process improvement, and leadership coaching. * Strong working knowledge of construction means and methods, scheduling, safety, and quality control. * Excellent communication and interpersonal skills, able to influence without direct authority. * Ability to travel extensively to project sites across the continental United States Skills & Competencies * Influential leader able to win buy-in from experienced superintendents and project teams. * Practical expert with hands-on knowledge and credibility earned through years of field experience. * Change Champion that is passionate about continuous improvement and raising the bar on execution. * Strategic thinker who understands both the big picture and the operational details. Additional Information All your information will be kept confidential according to EEO guidelines. #LI-Remote CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening. CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails. CRB offers a complete and competitive benefit package designed to meet individual and family needs. If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening. CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails. CRB offers a complete and competitive benefit package designed to meet individual and family needs. If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
    $52k-73k yearly est. 60d+ ago
  • Event Operations Director, Venues - Hyatt Regency Chicago

    Encore 4.4company rating

    Chicago, IL jobs

    Responsible for supporting the Director, Event Technology with all audio-visual services duties in locations producing greater than three million dollars in revenue. Acts as a liaison between the Operations and Sales teams. Maintains a profitable location while controlling costs and achieving the overall goals of the organization. **Key Job Responsibilities** _Operations Management_ - Directs the operations team on daily equipment setups and strikes. - Ensures appropriate business levels will be accommodated by scheduled staff members and delegates tasks appropriately. - Mentors and supervises operational staff to provide outstanding customer service, ensuring that room sets are completed according to the company's standards. - Establishes excellent working relationships with hotel/resort staff and executives, team members, neighboring locations, and all vendors. - Utilizes the billing system to coordinate invoicing activities and ensures accuracy. _Asset Management_ - Ensures that inventory control procedures are followed to maintain proper inventory levels while also maintaining safety, security, and quality assurance of all gear. - Manages the on-site equipment inventory and sources internal gear from other locations before sub-renting externally. - Ensures that all equipment and services are delivered on time, in good working condition and as specified by clients and the hotel. - Keeps the inventory in good working condition and acts quickly to have gear repaired as necessary. - Researches and remains current on new technology and equipment to purchase. _People Development_ - Maintains a positive employee relations environment for all Audio Visual and Business Center (if applicable) team members. - Manages staff to support the growth of the business and accomplish the organizational goals. - Provides focused and continued coaching to develop the skills of team members. - Manages human resources activity including selection, performance management, and training and development. - Portrays a polished, professional image according to the guidelines in the Employee Guide and/or hotel standards and ensures the team adheres to the same standards. _Training and Development_ - Ensures employees are properly trained in all areas. - Supports property-wide training programs including but not limited to OSHA, Safety, Educational and Employee Enhancement programs. - Provides mentoring and coaching to assure the continual development of team members. - Trains technical staff and models appropriate use of all technical equipment. - Recommends team members for additional training opportunities as needed. **Job Qualifications** - High School Diploma is required. Bachelor's degree is preferred - 3+ years of audio-visual experience - 1+ years of supervisory experience - Working knowledge of audio-visual equipment in a live show environment - Experience handling pre-planning and operations of large audio-visual events - Proficiency with the use of computer hardware - Proficiency with computer software and programs, including the Internet and Microsoft Office - Effective leadership abilities and customer satisfaction focus - A valid driver's license is required for team members in positions that operate Company vehicles **Competencies** _Deliver World Class Service_ - Hospitality - Ownership _Do The Right Thing_ - Manages Ambiguity _Drive Results_ - Directs Work - Achieves Goals _See The Big Picture_ - Financial Acumen _Value People_ - Builds Effective Teams For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** **Physical Requirements ** Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Sitting: 2-3 hours per day - Standing: 3-4 hours per day - Walking: 3-4 hours per day - Stooping: 0-1 hour per day - Crawling: 0-1 hour per day - Kneeling: 0-1 hour per day - Bending: 0-1 hour per day - Reaching (above your head): 0-1 hour per day - Climbing: 0-1 hour per day - Grasping: 0-1 hour per day _Lifting Requirements_ - 0 - 15 lbs*: Occasionally - 16 - 50 lbs*: Frequently - 51 - 100 lbs: Never - Over 100 lbs: Never _Carrying Requirements_ - 0 - 15 lbs*: Occasionally - 16 - 50 lbs*: Frequently - 51 - 100 lbs: Never - Over 100 lbs: Never _Auditory/Visual Requirements_ - Close Vision: Continuously - Distance Vision: Continuously - Color Vision: Continuously - Peripheral Vision: Continuously - Depth Perception: Continuously - Hearing: Continuously _Pushing/Pulling Requirements_ - 0 - 15 lbs*: Occasionally - 16 - 50 lbs*: Frequently - 51 - 100 lbs*: Never - Over 100 lbs: Never Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **Work Environment** _Hotel_ Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Salary Pay Range: $56,092.00 - $72,920.00 The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives. Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide. We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
    $56.1k-72.9k yearly 47d ago

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