Toll operator vs central office operator

The differences between toll operators and central office operators can be seen in a few details. Each job has different responsibilities and duties. Additionally, a central office operator has an average salary of $47,147, which is higher than the $37,740 average annual salary of a toll operator.

The top three skills for a toll operator include emergency calls, telephone calls and directory assistance. The most important skills for a central office operator are patient appointments, securities, and office operations.

Toll operator vs central office operator overview

	Toll Operator	Central Office Operator
Yearly salary	$37,740	$47,147
Hourly rate	$18.14	$22.67
Growth rate	7%	-8%
Number of jobs	30,057	58,962
Job satisfaction	-	-
Most common degree	Associate Degree, 33%	Bachelor's Degree, 48%
Average age	44	44
Years of experience	-	-

Toll operator vs central office operator salary

Toll operators and central office operators have different pay scales, as shown below.

	Toll Operator	Central Office Operator
Average salary	$37,740	$47,147
Salary range	Between $24,000 And $57,000	Between $31,000 And $71,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between toll operator and central office operator education

There are a few differences between a toll operator and a central office operator in terms of educational background:

	Toll Operator	Central Office Operator
Most common degree	Associate Degree, 33%	Bachelor's Degree, 48%
Most common major	Business	Business
Most common college	-	-

Toll operator vs central office operator demographics

Here are the differences between toll operators' and central office operators' demographics:

	Toll Operator	Central Office Operator
Average age	44	44
Gender ratio	Male, 32.2% Female, 67.8%	Male, 43.6% Female, 56.4%
Race ratio	Black or African American, 13.4% Unknown, 8.1% Hispanic or Latino, 16.2% Asian, 3.6% White, 57.1% American Indian and Alaska Native, 1.4%	Black or African American, 13.4% Unknown, 8.1% Hispanic or Latino, 16.2% Asian, 3.6% White, 57.1% American Indian and Alaska Native, 1.4%
LGBT Percentage	9%	9%

Differences between toll operator and central office operator duties and responsibilities

Toll operator example responsibilities.

Manage patient's records and make sure they are protected under the HIPPA laws.
Illistrate confidentiality of veterans when discussing concerns as it relate to medical treatments in compliance with HIPPA regulations.
Illistrate confidentiality of veterans when discussing concerns as it relate to medical treatments in compliance with HIPPA regulations.

Central office operator example responsibilities.

Manage procedural implementation for transition of office to HIPPA regulatory compliance and Medicare PQRI guidelines.
Reduce A/R from 49 to 38 days out, the first time in the CBO history.
Correct exceptions and processing alerts generate from MACADE and POS inputs.
Prepare portfolio reviews for all client meetings and perform daily operations throughout the branch.
Assist in maintaining and updating telephone directories and event schedules via computerize data base.
Supervise a team central office technicians task with maintaining and provisioning critical equipment in central offices.

Toll operator vs central office operator skills

Common toll operator skills

Emergency Calls, 33%
Telephone Calls, 24%
Directory Assistance, 15%
Telephone Numbers, 15%
Inbound Calls, 13%

Common central office operator skills

Patient Appointments, 64%
Securities, 19%
Office Operations, 17%

Toll Operator vs. similar jobs

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Office and Administrative Industry
Toll Operator
Toll Operator vs Central Office Operator

Updated January 8, 2025

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