Toll operator vs directory operator

The differences between toll operators and directory operators can be seen in a few details. Each job has different responsibilities and duties. Additionally, a directory operator has an average salary of $38,452, which is higher than the $37,740 average annual salary of a toll operator.

The top three skills for a toll operator include emergency calls, telephone calls and directory assistance. The most important skills for a directory operator are emergency calls, customer calls, and directory assistance.

Toll operator vs directory operator overview

	Toll Operator	Directory Operator
Yearly salary	$37,740	$38,452
Hourly rate	$18.14	$18.49
Growth rate	7%	7%
Number of jobs	30,057	29,944
Job satisfaction	-	-
Most common degree	Associate Degree, 33%	High School Diploma, 34%
Average age	44	44
Years of experience	-	-

Toll operator vs directory operator salary

Toll operators and directory operators have different pay scales, as shown below.

	Toll Operator	Directory Operator
Average salary	$37,740	$38,452
Salary range	Between $24,000 And $57,000	Between $25,000 And $58,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between toll operator and directory operator education

There are a few differences between a toll operator and a directory operator in terms of educational background:

	Toll Operator	Directory Operator
Most common degree	Associate Degree, 33%	High School Diploma, 34%
Most common major	Business	Business
Most common college	-	-

Toll operator vs directory operator demographics

Here are the differences between toll operators' and directory operators' demographics:

	Toll Operator	Directory Operator
Average age	44	44
Gender ratio	Male, 32.2% Female, 67.8%	Male, 14.9% Female, 85.1%
Race ratio	Black or African American, 13.4% Unknown, 8.1% Hispanic or Latino, 16.2% Asian, 3.6% White, 57.1% American Indian and Alaska Native, 1.4%	Black or African American, 13.4% Unknown, 8.1% Hispanic or Latino, 16.2% Asian, 3.6% White, 57.1% American Indian and Alaska Native, 1.4%
LGBT Percentage	9%	9%

Differences between toll operator and directory operator duties and responsibilities

Toll operator example responsibilities.

Manage patient's records and make sure they are protected under the HIPPA laws.
Illistrate confidentiality of veterans when discussing concerns as it relate to medical treatments in compliance with HIPPA regulations.
Illistrate confidentiality of veterans when discussing concerns as it relate to medical treatments in compliance with HIPPA regulations.

Directory operator example responsibilities.

Operate heavy machinery such as bobcat equipment and also operate and pave asphalt perform demolition work.
Operate heavy machinery such as bobcat equipment and also operate and pave asphalt perform demolition work.

Toll operator vs directory operator skills

Common toll operator skills

Emergency Calls, 33%
Telephone Calls, 24%
Directory Assistance, 15%
Telephone Numbers, 15%
Inbound Calls, 13%

Common directory operator skills

Emergency Calls, 24%
Customer Calls, 20%
Directory Assistance, 20%
Data Entry, 14%
Telephone Numbers, 12%
Inbound Calls, 10%