Service Advisor jobs at Tom Wood Automotive

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers! Service Advisor Compensation and Benefits: Competitive Pay Flexible Working Hours Health Insurance PTO & Sick Leave 401(K) Service Advisor Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Service Advisor Requirements: Previous experience at a dealership is a plus Ability to identify the problem quickly Knowledge of automobiles Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Ability to learn new technology and repair and service procedures and specifications Minimum of 1 year in service department Ability to lift 50 pounds and work on your feet for extended periods of time Ability to work in a fast-paced environment Basic computer skills Positive, friendly attitude High school diploma or equivalent We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. $42-$110k/year (Commission-Based) Responsibilities * Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. * Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. * Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled * Ensures that the daily inventory of technicians' time is consistently sold to service customers. * Distribute work between technicians efficiently Qualifications * Organized and friendly personality * Demonstrated ability to manage others * Time management skills * Fantastic communication skills with your customers * Professional, well-groomed personal appearance. * Clean driving record * Willing to submit to a pre-employment background check What We Offer: * Medical, Dental & Vision * 401k with Match * Paid Vacation * Growth Opportunities * Paid Training * Family Owned and Operated * Long Term Job Security * Health and Wellness * Accident & Critical Illness * HSA/Flexible Spending * Pet Insurance * Employee Discounts * State of the Art Facility * Paid Certification * Ongoing Certification * OEM Certification * Busy Shop Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. $42-$110k/year (Commission-Based) Responsibilities * Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. * Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. * Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled * Ensures that the daily inventory of technicians' time is consistently sold to service customers. * Distribute work between technicians efficiently Qualifications * Organized and friendly personality * Demonstrated ability to manage others * Time management skills * Fantastic communication skills with your customers * Professional, well-groomed personal appearance. * Clean driving record * Willing to submit to a pre-employment background check What We Offer: * Medical, Dental & Vision * 401k with Match * Paid Vacation * Growth Opportunities * Paid Training * Family Owned and Operated * Long Term Job Security * Health and Wellness * Accident & Critical Illness * HSA/Flexible Spending * Pet Insurance * Employee Discounts * State of the Art Facility * Paid Certification * Ongoing Certification * OEM Certification * Busy Shop Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.

GLOBAL TECHNICAL SERVICE ADVISOR Dealer & Customer Support is recruiting for an open position as a Technical Service Advisor. Join our team and begin your journey towards moving people with passion and innovation! We are looking for someone passionate about service and the overall powersports world. Someone who shares our obsession to deliver and secure outstanding service experiences that move people on snow, water, dirt and asphalt. BECOME PART OF OUR TEAM Here at BRP, we're creating new ways to get people moving forward, where their experiences are measured by emotion rather than distance. All around the world, our products, achievements and aspirations are a reflection of our teams' exceptional expertise. Want to bring your true self on this adventure? YOU'LL HAVE THE OPPORTUNITY TO: * Act as a front of house advisor representing BRP globally by providing efficient expert advice, performing technical, mechanical and electrical diagnostics and answering dealer inquiries quickly focusing on right the first time and reflecting our quality service pledge. * Provide technical solutions to dealership technicians and support other department like warranty and customer care teams * Guide dealers on best practices related to BRP policy , processes and guidelines * Proactively support and coach our partners and dealer network with regards to technical support and dealer inquiries all while building and maintaining our dealer relationship. * Represent BRP and build relationships by participating in events * Highlight issues quickly, Identify and escalate emerging issues or trends and represent your sector in order to continuously and proactively improve and optimize our support services. YOU'LL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS, EXPERIENCE AND COMPETENCIES: Required: * Basic technical degree or any relevant qualification in powersport, automotive, marine or small engine mechanics * At least 2 years of relevant experience in a powersport dealership or in a similar environment with general mechanical knowledge. * Strong troubleshooting and diagnostic skills with thorough understanding of electrical and mechanical theory * Ability to navigate and understand electronic parts catalogs, engineering drawings and bill of materials. * Effective written and verbal communication skills. * Strong interpersonal skills with the ability to work with a variety of individuals and departments. * This position is 100% remote based within the United States. Additional details: * Position requires current work authorization. Sponsorship now or in the future is not provided for this role. * Relocation support is not provided for this position. Candidates must be willing and able to relocate to the United States at their own expense. Do you have other qualifications? Tell us what is unique about you that is a great addition to the team. AT BRP, WHEN WE TALK ABOUT BENEFITS, WE GO ALL IN. Let's start with a strong foundation - You want it, we have it: * Annual bonus based on the company's financial results * Generous paid time off * 401k offering with a dollar-for-dollar match What about some feel good extra perks: * Flexible work schedule for eligible positions * Holiday shutdown between Christmas and New Years * Educational resources and growth opportunities * Discount on BRP products WELCOME TO BRP We're a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 16,500 spirited people, all driven by the deeply held belief that at work, as with life itself, it's not about the destination; It's about the journey. BRP US Inc. is an equal opportunity employer and makes employment decisions without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, disability status, veteran status, age, or any other status protected by applicable law. If you have a disability and would like to request an accommodation to apply for a position, you may contact us at ******************. #LI-remote

Hubler Automotive Group is focused on creating an amazing work environment for our employees because we realize that they are our greatest asset! Over the years our employees have helped us become the proud recipients of a range of awards and exclusive benchmarks. If you are looking for an opportunity with excellent career growth while working for a company that is dedicated to their employees then join our team and help us grow to the next level! What We Offer… Full time positions Immediate Openings Highly productive shop Medical, Dental & Vision Life Insurance Long-Term & Short-Term disability 401K Paid vacation Paid sick days Opportunity for Career Advancement What You'll Be Doing… Meet with customers and determine their needs for repair and/or service of their vehicle issues Increase customer satisfaction by building customer relations Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations Monitor the progress of each vehicle throughout the day, and update customers frequently Increase profitability by maximizing sales & executing retail promotions Oversee technicians working on customers' vehicles, including their time management/efficiency, parts ordering, job completion times Oversee and participate in quality control Participate in the development and documentation of standard operating procedures as appropriate What You'll Need… High school diploma or equivalent Valid driver's license & clean driving record Automotive service advisor experience is a plus Ability to read, write and speak English fluently Ability to concentrate and accomplish tasks despite interruptions Multitasking skills Proficient use of computers/business machines

Toyota of Merrillville is part of the Gurley Leep Automotive Group. We are a family-owned company with 22 locations across five states and continue to expand. We are currently looking for a Service Advisor to join our team and help us continue delivering exceptional service. As a Service Advisor, you will play a crucial role in ensuring a seamless experience for our customers. This position serves as the liaison between the customer and the service department. You'll be responsible for identifying, recommending, and documenting service, maintenance, and repair service for our customers. A successful candidate will drive customer loyalty by following up to make sure their experience is top-notch. We offer: Weekly pay with high-income potential Incentive Trips including travel Monthly incentives for top performers Earn up to ten days of Paid Time Off in your first year and increases each year TOM123 Requirements Requirements: Minimum of 2 year of service writing experience in a dealership Valid driver's license and clean driving record Automotive knowledge and experience preferred DealerTrack experience preferred Xtime experience preferred Salary Description $61,978.00 - $70,820.00 per year

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience Less than 1 year Additional Information Responsibilities Greet customers promptly in a friendly and professional manner. Listen to customer concerns and accurately document vehicle service needs. Provide repair and maintenance recommendations using factory guidelines. Prepare accurate repair orders and obtain proper approvals. Communicate clearly with technicians, ensuring customer concerns are addressed. Keep customers informed on repair status, costs, and completion times. Review completed repairs with customers, ensuring satisfaction before vehicle delivery. Promote dealership-recommended maintenance services and Hyundai programs. Maintain high CSI (Customer Satisfaction Index) scores through excellent service. Qualifications Previous automotive service advisor or related experience preferred (Hyundai/Kia experience a plus). Strong communication and interpersonal skills. Ability to handle multiple tasks in a fast-paced environment. Basic computer skills and familiarity with dealership management software (Tekion, CDK, Reynolds & Reynolds, etc. preferred). Valid driver's license with clean driving record. Customer-focused mindset and a positive, team-oriented attitude. Benefits Competitive pay plan (base salary + commission/bonus structure). Health, dental, and vision insurance. Paid time off and holidays. 401(k) retirement plan with employer match. Factory training and career development opportunities. Employee discounts on vehicles, parts, and service. Employment Position: Full Time Salary: $50,000.00 - $85,000.00 Yearly Salary is not negotiable. Zip Code: 47905

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. Responsibilities Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensures that the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance. Clean driving record Willing to submit to a pre-employment background check What We Offer: Medical, Dental & Vision 401k with Match Paid Vacation Growth Opportunities Paid Training Family Owned and Operated Long Term Job Security Health and Wellness Accident & Critical Illness HSA/Flexible Spending Pet Insurance Employee Discounts State of the Art Facility Paid Certification Ongoing Certification OEM Certification Busy Shop Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.

Service Advisor Classic Collision is now hiring a Service Advisor for our Lakeville location. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. We look forward to you joining our team! Responsibilities Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle Prepares estimate for customer and or insurance partners according to manufacturer and Classic Collision guidelines Partners with the insurance companies to manage customers claim to insure the best customer experience Maintains communication with customers providing updates on repair process Coordinates with technicians to confirm all aspects of the damages are identified Maintains customer satisfaction scores according to company standards Perform quality inspection prior to vehicle delivery to the customer Perform other related duties as assigned Qualifications Must be at least 18 years of age Valid Driver's License Required Ability to provide clear, concise information in writing, via phone and in-person Prior collision estimating experience preferred Familiar with estimating systems CCC1 preferred I-CAR / ASE certification preferred Strong organizational skills Successful completion of background check required Behaviors/Competencies: Integrity -Respect, and accountability at every level and in every interaction Customer Service-Provide the highest level of customer service while building customer satisfaction and retention Innovation -Develops and displays innovative approaches and ideas to our business Teamwork -Contributes to building a positive team spirit. Supports everyone's efforts to succeed Physical & Environmental While performing the duties of this job, the employee is regularly required to use their hands and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, and arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Classic Collision is an Equal Opportunity Employer: As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. Reasonable Accommodations: Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please e-mail *******************************. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. This job description is not a complete statement of all duties and responsibilities comprising the position.

The Service and Parts Technical Advisor acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional business centers. The Technical Advisor's responsibility is to provide technical assistance and fixed operations consultation to our Dealer Service Personnel, Fleet and Commercial Customers. The Technical Advisor will motivate and lead Dealer Service personnel to a higher level of service and parts performance consistent with corporate and industry direction. They will assist with resolutions on current unresolved issues in support of dealer's efforts to maximize their competitiveness in the marketplace while improving customer retention and loyalty. Key job responsibilities include but are not limited to: Provide phone and in-dealership technical assistance Troubleshoot and solve final repair attempt situations Represent Stellantis as subject matter expert (litigation/buybacks) CAIR updates needed for each involvement Manage dealership technical training requirements Provide support for C.A.G. / Engineering / proving grounds requests Recall and Rapid Response (RRT) follow up and reduction Act as quality feedback liaison Provide dealership consultation on the following: Repair Service Agreements and facilities inspections Tools/equipment/facility Customer experience and improved Fixed First Visit Repair shop process improvements and proactive business planning with a focus on the customer

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. Are you a passionate, skilled, and dedicated individual who is excited by the opportunity to work at our store? Are you highly self-motivated and detail-oriented with solid organizational and time-management skills? If you're excited about innovative technologies and have automotive service repair experience, we're excited to meet you and introduce you to the Hubler family! What We Offer: Medical, Dental & Vision Life Insurance Long-Term & Short-Term disability 401K Paid vacation Paid sick days Great pay and be part of Indiana's GIANT Automotive Family Responsibilities Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensures that the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance. Clean driving record Willing to submit to a pre-employment background check & drug screen About the Dealership

Job Description Purpose: This position exists to serve as the primary point of contact for all dealers and retail customers providing aftermarket sales and parts support. Essential Functions: Serve as main point of contact for all parts related issues from dealers and retail customers responding and addressing all inquiries appropriately with ability to handle all escalated and complicated parts questions and issues. Researches engineering drawings & charts, bill of materials, work orders and network documents. Assists dealers with part number research, price quotes, shipping options, part availability, status of existing orders and change orders. Researches and creates special make item part numbers, descriptions and build lists. Processes special order requirements for recalls, technical bulletins, product improvements and warranty no charge orders. Verifies accuracy and completeness of information on parts orders by having a broad understanding of all products for each brand. Communicates internally based on dealership and customer requests; communicates externally to convey information regarding parts availability and status. Experience/ Knowledge: Customer facing experience is required. Prior high volume call center experience is preferred. Manufacturing background is preferred with knowledge of RV construction, processes, parts and warranties, Lemon Laws and recalls. Necessary Skills & Abilities: Ability to learn, grow and adapt to an ever changing product environment including a broad range of company products and programs. Must demonstrate a desire and ability to assess problem situations and respond appropriately in professional manner. Strong communication skills are required with ability to mediate escalated issues and upset customers. Strong organizational skills with the ability to prioritize multiple tasks efficiently while maintaining a positive attitude. Proficient in Microsoft Office software including AX. Work Requirements: This position may require sitting, standing, and working in front of a computer monitor in an office setting approximately 95% of the day. This position regularly requires communicating with others; use of hands and fingers to operate phone, keyboard and other office tools and equipment; reaching with hands and arms. Must comply with all safety procedures and protocols. This position is a full-time position, which may require some flexibility in hours & days worked (including Saturdays, as needed). Supervisory responsibilities: none. Remote work: not available. This position works from a Call Center located in Middlebury, Indiana. Regular attendance is required. Management reserves the right to assign or reassign duties and responsibilities to this job at any time.

Service Advisor Classic Collision is now hiring a Service Advisor for our location. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. We look forward to you joining our team! Responsibilities Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle Prepares estimate for customer and or insurance partners according to manufacturer and Classic Collision guidelines Partners with the insurance companies to manage customers claim to insure the best customer experience Maintains communication with customers providing updates on repair process Coordinates with technicians to confirm all aspects of the damages are identified Maintains customer satisfaction scores according to company standards Perform quality inspection prior to vehicle delivery to the customer Perform other related duties as assigned Qualifications Must be at least 18 years of age Valid Driver's License Required Ability to provide clear, concise information in writing, via phone and in-person Prior collision estimating experience preferred Familiar with estimating systems CCC1 preferred I-CAR / ASE certification preferred Strong organizational skills Successful completion of background check required Behaviors/Competencies: Integrity -Respect, and accountability at every level and in every interaction Customer Service-Provide the highest level of customer service while building customer satisfaction and retention Innovation -Develops and displays innovative approaches and ideas to our business Teamwork -Contributes to building a positive team spirit. Supports everyone's efforts to succeed Physical & Environmental While performing the duties of this job, the employee is regularly required to use their hands and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, and arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Classic Collision is an Equal Opportunity Employer: As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. Reasonable Accommodations: Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please e-mail *******************************. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. This job description is not a complete statement of all duties and responsibilities comprising the position.

Service Advisor Classic Collision is now hiring a Service Advisor for our Bloomington location. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. We look forward to you joining our team! Responsibilities Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle Prepares estimate for customer and or insurance partners according to manufacturer and Classic Collision guidelines Partners with the insurance companies to manage customers claim to insure the best customer experience Maintains communication with customers providing updates on repair process Coordinates with technicians to confirm all aspects of the damages are identified Maintains customer satisfaction scores according to company standards Perform quality inspection prior to vehicle delivery to the customer Perform other related duties as assigned Qualifications Must be at least 18 years of age Valid Driver's License Required Ability to provide clear, concise information in writing, via phone and in-person Prior collision estimating experience preferred Familiar with estimating systems CCC1 preferred I-CAR / ASE certification preferred Strong organizational skills Successful completion of background check required Behaviors/Competencies: Integrity -Respect, and accountability at every level and in every interaction Customer Service-Provide the highest level of customer service while building customer satisfaction and retention Innovation -Develops and displays innovative approaches and ideas to our business Teamwork -Contributes to building a positive team spirit. Supports everyone's efforts to succeed Physical & Environmental While performing the duties of this job, the employee is regularly required to use their hands and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, and arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Classic Collision is an Equal Opportunity Employer: As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. Reasonable Accommodations: Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please e-mail *******************************. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. This job description is not a complete statement of all duties and responsibilities comprising the position.

Service Advisor Classic Collision is now hiring a Service Advisor for our Richfield location. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. We look forward to you joining our team! Responsibilities Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle Prepares estimate for customer and or insurance partners according to manufacturer and Classic Collision guidelines Partners with the insurance companies to manage customers claim to insure the best customer experience Maintains communication with customers providing updates on repair process Coordinates with technicians to confirm all aspects of the damages are identified Maintains customer satisfaction scores according to company standards Perform quality inspection prior to vehicle delivery to the customer Perform other related duties as assigned Qualifications Must be at least 18 years of age Valid Driver's License Required Ability to provide clear, concise information in writing, via phone and in-person Prior collision estimating experience preferred Familiar with estimating systems CCC1 preferred I-CAR / ASE certification preferred Strong organizational skills Successful completion of background check required Behaviors/Competencies: Integrity -Respect, and accountability at every level and in every interaction Customer Service-Provide the highest level of customer service while building customer satisfaction and retention Innovation -Develops and displays innovative approaches and ideas to our business Teamwork -Contributes to building a positive team spirit. Supports everyone's efforts to succeed Physical & Environmental While performing the duties of this job, the employee is regularly required to use their hands and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, and arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Classic Collision is an Equal Opportunity Employer: As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. Reasonable Accommodations: Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please e-mail *******************************. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. This job description is not a complete statement of all duties and responsibilities comprising the position.

Service Advisor Classic Collision is now hiring a Service Advisor for our Richfield Mn- location. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. We look forward to you joining our team! Responsibilities Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle Prepares estimate for customer and or insurance partners according to manufacturer and Classic Collision guidelines Partners with the insurance companies to manage customers claim to insure the best customer experience Maintains communication with customers providing updates on repair process Coordinates with technicians to confirm all aspects of the damages are identified Maintains customer satisfaction scores according to company standards Perform quality inspection prior to vehicle delivery to the customer Perform other related duties as assigned Qualifications Must be at least 18 years of age Valid Driver's License Required Ability to provide clear, concise information in writing, via phone and in-person Prior collision estimating experience preferred Familiar with estimating systems CCC1 preferred I-CAR / ASE certification preferred Strong organizational skills Successful completion of background check required Behaviors/Competencies: Integrity -Respect, and accountability at every level and in every interaction Customer Service-Provide the highest level of customer service while building customer satisfaction and retention Innovation -Develops and displays innovative approaches and ideas to our business Teamwork -Contributes to building a positive team spirit. Supports everyone's efforts to succeed Physical & Environmental While performing the duties of this job, the employee is regularly required to use their hands and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, and arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Classic Collision is an Equal Opportunity Employer: As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. Reasonable Accommodations: Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please e-mail *******************************. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. This job description is not a complete statement of all duties and responsibilities comprising the position.

$42-$110k/year (Commission-Based) For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is critical to our success. If you are looking for a great career with great people, apply today! With state-of-the-art facilities and technology, Luther looks to its Advisors to positively shape the customer experience by ensuring prompt and courteous service. Responsibilities * Oversee drive lane to ensure prompt, courteous, and effective service * Ensure daily inventory of tech time is consistently sold by efficiently distributing work * Provide concierge-level service by carrying out "above and beyond" assignments that leave a positive impression with the customer Qualifications * Detail-oriented with exceptional organizational and time-management skills * Demonstrated ability to manage others * Exceptional written and verbal communication skills * Professional, well-groomed appearance What We Offer: * Medical, Dental & Vision * Short Term & Long Term Disability * 401k with Match * HSA/Flexible Spending * Paid Vacation * Growth Opportunities * Paid Training/OME Certification Offers of employment are contingent upon successfully passing a criminal background check and review of motor vehicle records.

Job DescriptionKey Responsibilities: Greet customers in a professional, courteous, and friendly manner. Clearly explain available services, current promotions, and special offerings such as free vehicle inspections. Create, manage, and update service tickets within the system accurately. Coordinate repair schedules with technicians and ensure timely communication with customers regarding job status. Discuss costs, timelines, and any additional work needed in a transparent and customer-friendly way. Process payments and complete necessary paperwork upon service completion. Maintain accurate, up-to-date service records and documentation. Keep the front counter area clean, organized, and welcoming. Ensure every customer interaction reflects Southern Tire Mart's high standards of service. Requirements: High school diploma or GED required. Must be at least 18 years old and able to pass a pre-employment drug screen. Previous experience in sales, service writing, or customer service preferred. Strong verbal and written communication skills. Ability to multitask and stay organized in a fast-paced environment. Basic computer skills and familiarity with POS/service management systems. Knowledge of automotive or commercial tire services is a plus. Benefits: 401(k) with company match Health, Dental, Vision, and Life Insurance Paid Time Off (PTO) Paid On-the-Job Training Career advancement opportunities Why Join Southern Tire Mart? #1 Commercial Tire Dealer in the U.S. since 2008 #1 Truck Retreader in North America since 2007 #1 North America Commercial Tire Dealer since 2012 Family-owned company with a culture rooted in service excellence

Audi of Indianapolis is looking for a full-time, top-performing individual to join us as an Experienced Service Advisor! The ideal candidate is someone who possesses exceptional interpersonal skills, a strong technical aptitude, and a passion for delivering outstanding customer service. They should have a deep understanding of automotive systems and maintenance procedures, allowing them to effectively communicate with both customers and technicians. Responsibilities: Customer Experience & Communication * Greet clients and provide a warm, professional, concierge-level service experience. * Listen actively to customer concerns and communicate service recommendations clearly and confidently. * Maintain ongoing communication with customers regarding repair status, timelines, and additional service needs. * Build long-term relationships with clients to foster loyalty and repeat business. Service & Repair Coordination * Write accurate repair orders that reflect customer concerns and technician findings. * Collaborate with technicians and parts departments to ensure efficient repair flow. * Provide accurate estimates for all repairs, maintenance services, and additional recommended work. * Review completed repairs with customers and explain findings in an understandable manner. Sales & Performance * Identify and recommend maintenance services that align with manufacturer standards and vehicle condition. * Achieve service sales targets while maintaining transparency and trust. * Promote dealership programs, warranties, and service packages. Qualifications: * Previous experience as an Automotive Service Advisor. * Strong knowledge of maintenance and repair processes. * Exceptional communication, interpersonal, and customer service skills. * Proficiency with dealership management systems (Xtime, Dealertrack, etc.). * Must be professional at all times and be calm under pressure. * Ability to multitask in a fast-paced environment while maintaining accuracy and professionalism. * A polished, professional demeanor that aligns with luxury brand expectations. * Required- Valid driver license with a clean driving history required. Benefits: * PTO & Vacation * Paid Holidays * Medical * Dental * Vision * 401k with Company Match * Life * Disability * Training * Tuition Reimbursement * Service Awards * Career Advancement * Wisely & DailyPay About Tom Wood Group The Tom Wood Group is proud to be family-owned and locally operated for over 50 years. Since our start in 1967, the Tom Wood Group has grown outside of automotive to include many franchises with locations throughout the Midwest and New Zealand. Our Core Values: Humbly Confident, Passionately Driven, Uncompromising Integrity, Sincere Desire to Help Others Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle record, verification of social security number, and passing a drug test at a certified testing facility. Tom Wood Group is an equal-opportunity employer.