Support Specialist jobs at Tri-County Human Services

The RCM OPEX Specialist plays a critical role in optimizing the financial performance of healthcare organizations by ensuring that revenue cycle management processes are efficient and compliant with industry regulations. This position requires detail-oriented professionals who can navigate complex insurance claims and reimbursement processes. Essential Job Functions Manage internal and external customer communications to maximize collections and reimbursements. Analyze revenue cycle data to identify trends and proactively remediate suboptimal processes. Maintain fee schedule uploads in financial and practice operating systems. Review and resolve escalations on denied and unpaid claims. Collaborate with healthcare providers, payors, and business partners to ensure revenue best practices are promoted. Monitor accounts receivable and expedite the recovery of outstanding payments. Prepare regular reports on refunds, under/over payments. Stay updated on changes in healthcare regulations and coding guidelines. *NOTE: The list of tasks is illustrative only and is not a comprehensive list of all functions and tasks performed by this position. Other Essential Tasks/Responsibilities/Abilities Must be consistent with Femwell's core values. Excellent verbal and written communication skills. Professional and tactful interpersonal skills with the ability to interact with a variety of personalities. Excellent organizational skills and attention to detail. Excellent time management skills with proven ability to meet deadlines and work under pressure. Ability to manage and prioritize multiple projects and tasks efficiently. Must demonstrate commitment to high professional ethical standards and a diverse workplace. Must have excellent listening skills. Must have the ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards and organization attendance policies and procedures. Must maintain compliance with all personnel policies and procedures. Must be self-disciplined, organized, and able to effectively coordinate and collaborate with team members. Extremely proficient with Microsoft Office Suite or related software; as well as Excel, PPT, Internet, Cloud, Forums, Google, and other business tools required for this position. Education, Experience, Skills, and Requirements Bachelor's degree preferred. Minimum of 2 years of experience in medical billing, coding, revenue cycle or practice management. Strong knowledge of healthcare regulations and insurance processes. Knowledgeable in change control. Proficiency with healthcare billing software and electronic health records (EHR). Knowledge of HIPAA Security preferred. Hybrid rotation schedule and/or onsite as needed. Medical coding (ICD-10, CPT, HCPCS) Claims management (X12) Revenue cycle management Denials management Insurance verification Data analysis Compliance knowledge Comprehensive understanding of provider reimbursement methodologies Billing software proficiency

Job Title : Teleradiology Applications Support Specialist Location : Remote Position Overview :Reliance Management Services is seeking a dedicated and technically skilled Teleradiology Applications Support I to provide critical support for multiple external clinical applications, systems, and workflows. This role involves working with Radiologists across the United States and supporting hospital staff in urgent patient care scenarios. The position requires a reliable internet connection, as all work will be performed remotely. Required hardware equipment will be provided . Key Responsibilities : Provide 24/7/365 technical support for multi-facility hospital sites, assisting Radiologists and hospital/ER staff with system and application issues. Support the use of radiology systems such as PACS (Picture Archiving and Communication System), RIS (Radiology Information System), and dictation systems. Perform troubleshooting on clinical applications and systems, escalating complex issues to the IT support team when needed. Establish and maintain strong collaborative relationships with Radiologists and hospital staff at facilities including Advent, HCA, Seven Rivers, Flagler Health, Halifax, and several smaller outpatient facilities. Assist in project work related to hospital and teleradiology workflows. Ensure a high level of customer service and responsiveness in urgent patient care scenarios. Qualifications : Required : Knowledge of medical terminology and prior experience working in a hospital or radiology setting, such as a Technologist or Medical Assistant. Preferred : Experience with PACS, RIS, dictation systems, and corresponding workflows. IT or computer-related certifications are helpful but not required. Skills : Strong computer skills, including troubleshooting applications and basic IT support. Excellent interpersonal, time management, multi-tasking, and prioritization skills. Ability to work independently with minimal supervision, while managing multiple priorities. Access to reliable, high-speed internet and the ability to work remotely with flexibility for occasional overnight shifts. Willingness to travel intermittently for project-related work. Additional Information : EEOC : Reliance Management Services is an Equal Opportunity Employer. Drug-Free, Tobacco-Free Workplace E-Verify Participation : This organization participates in E-Verify to confirm employment eligibility.

Job Title: IT Support Analyst I Location: Ocala, FL (Onsite) Job Type: Full-Time Company: Reliance Management Services About Us Reliance Management Services is committed to delivering innovative support solutions in a collaborative and fast-paced environment. We're looking for a motivated IT Support Analyst I to join our growing team. If you're passionate about technology, we want to hear from you. Position Summary The IT Support Analyst I will play a key role in maintaining, troubleshooting, and upgrading computer systems, software, and peripherals. You'll provide day-to-day technical support across the organization and help improve systems performance, ensuring a seamless user experience. Key Responsibilities Install, configure, and upgrade operating systems and business software Set up and support computer hardware, monitors, network equipment, and peripherals Troubleshoot and resolve hardware, software, email, network, and peripheral issues Support users via centralized help desk and provide clear technical guidance Document equipment repairs, installations, and removals Train users on common business applications (e.g., Microsoft Office Suite) Contribute to system planning, hardware/software recommendations, and procedures Stay up to date on technology trends and make proactive suggestions Maintain user confidentiality and adhere to company protocols Qualifications High school diploma or GED required 2+ years of experience in IT support or related field (or equivalent education and experience) Must reside in Florida and be able to travel to Daytona Beach or Ocala, FL as needed Valid Florida Class E driver's license and clean driving record Strong understanding of computer hardware, networks, and business software Experience supporting users in a professional IT environment Excellent troubleshooting skills and ability to explain complex issues clearly Strong organization, time management, and communication skills Ability to work independently and manage overnight responsibilities effectively Preferred Skills Knowledge of server and network infrastructure Experience with financial or healthcare IT systems Familiarity with modern communication tools and ticketing systems Why Join Us? At Reliance Management Services, your work matters. We foster a people-first culture where your ideas are heard, your efforts are appreciated, and your career growth is supported. Join a team that's focused on both technical excellence and meaningful collaboration. Employee Benefits 15 days Paid Time Off (PTO) 8 Paid Holidays Medical, Dental & Vision Insurance Paid Life and AD&D Insurance Employee Assistance Program (EAP) Employee Recognition Programs Corporate Discounts 401(k) Program Employee Referral Bonus Program Equal Opportunity Employment Reliance Management Services is an Equal Opportunity Employer. We are a drug-free and tobacco-free workplace. Employment offers are contingent on passing a background check and drug screening. We participate in E-Verify.

Description: International College of Health Sciences (ICHS) is seeking a Technical Support Specialist to provide comprehensive technical and administrative support across multiple campus systems and platforms. This position is essential in ensuring smooth daily operations for students, faculty, and staff by managing user accounts, coordinating on-campus technology needs, and serving as a primary resource for troubleshooting and technical training. Located in the vibrant Boynton Beach area of Florida, ICHS is committed to fostering a secure, efficient, and technology-enabled learning environment. Purpose The Technical Support Specialist will serve as a key technical administrator and support lead, managing user access, training staff, coordinating on-campus technology logistics, and supporting the college's digital infrastructure. This role is critical to maintaining the integrity, security, and efficiency of campus systems and supporting the institution's mission of delivering high-quality healthcare education. Responsibilities System Administration and User Support Serve as Zendesk Admin: add users, manage accounts, passwords, and macros, and train staff on platform features. Act as Bookings Admin: create and manage shared booking links for college events, on-campus testing, virtual meetings, and new staff orientation; train new employees on personal bookings settings. Manage Shiftboard platform: create and add bulk profile accounts for students and faculty, manage student thresholds, disable inactive profiles, add new clinical sites, and manage user access. Create bulk templates for new users/students in Typhon. Network and Security Administration Limited Active Directory administration: access server via Remote Desktop, create and manage staff/faculty accounts for on-premises access, enable/disable users, and update user profiles. Office 365 administration: update whitelist domains or users in Exchange, unlock restricted student emails in Defender. Administer Avigilon Alta/Open Path: create, assign, and manage security access cards; schedule events for suite access; manage remote access credentials for emergencies. On-Campus Technology Coordination Local On-Campus Admin: bypass system admin requirements for time sync, external hard drive access, and application installation. On-Campus Testing Coordinator: assign and organize suites for testing and presentations, consult with Deans for residency weeks, prepare laptops and devices, update security settings, set up and break down testing environments, and assist guest speakers. Vendor and Event Support Liaise with third-party vendors regarding equipment needs (access points, switches, server maintenance, new installations). Organize and support campus events with technical setup and troubleshooting. Team Leadership and Training Train and coach support staff on systems and processes. Review support tickets, student meetings, and projects for quality and efficiency. Organize support staff scheduling for campus events and operational needs. Requirements: Qualifications Education / Experience / Knowledge Associate degree in Information Technology, Computer Science, or related field; or equivalent combination of education and experience. 2+ years of experience in technical support, IT administration, or help desk roles. Must have experience working in an educational environment (school, college, or university) Strong interpersonal skills and a customer-oriented mindset Ability to work independently and as part of a team Experience administering platforms such as Zendesk, Office 365, Active Directory, and similar systems. Strong troubleshooting, organizational, and communication skills. Proficiency in Microsoft Office Suite and remote desktop tools. Ability to train and support users with varying technical backgrounds. Desired Bachelor's degree in related field. Experience in higher education or healthcare environments. Familiarity with Shiftboard, Typhon, Avigilon Alta/Open Path, and booking platforms. Vendor management experience. Additional Information At no time may work be performed, or computer systems accessed, from outside of the U.S. Individuals hired must be able to perform essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note that the responsibilities outlined in this job description are not exhaustive and may be supplemented as necessary.International College of Health Sciences provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. This is a full-time, onsite position. Benefits include Health, Dental Vision and 401k. Pay rate is $20.50 per hour Responsibilities: Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers. Provides support to client identified VIPs Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. Perform Install/Move/Add or Change (IMAC) activities. Perform all assigned desk-side support activities Display outstanding technical and professional services skills at all times Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair Understands and follows all documented service operations policies and procedures. Other duties or certifications may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent of 2-4 years of relevant experience Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware systems Understanding of ITIL methodologies A+ certification is desired May require additional customer-specific certifications or training as required Skills: Excellence in communication and customer-facing skills Strong oral, written and interpersonal skills Ability to follow instructions and processes with minimal instruction Ability to lift and or move various computer equipment up to 50 lbs. Must own a basic repair kit Additional requirements may exist if offer of employment is extended Additional Information All your information will be kept confidential according to EEO guidelines.

Qualifications: Education: Associates Degree or technical Diploma in a Computer Science or Engineering specialty. Experience: General computer knowledge coupled with a background in networking and IP device management. Detailed knowledge of Windows features and functions related to Active Directory domain membership is important. Experience with Citrix and thin-client computing is a plus. Licensure: N/A Registration: N/A Certification: Preferred but not required: A+, N+, MCP, MCSE or any IT Security cert. Job Description: The Technology Support Specialist has a mix of responsibilities: Field service for locations in southwest central, and northeast Florida locations, with a few others in Minnesota and New Mexico. Most of the field service is performed with remote access tools and telephone support from the Sarasota corporate office so travel is generally 20% or less. User account management for Active Directory and several corporate applications, adding and maintaining user accounts according to documented protocols. Review of systems and records extracts from various sources to identify trends, manage user access privileges, track inventory, and other projects as assigned. End-user application support for retail apps like MS Office Excel or Word, Abode Acrobat and the various browsers used by the company The role of Technology Support Specialist ensures timely resolution of support requests and clearly communicates with other IT team members to report on new issues and pick up new assignments. Job functions include: Onsite technical support when remote support is not able to resolve an issue. Installation and support for OS and apps for PCs, laptops and mobile devices. Installation and support for printers, scanners and associated applications. Problem-solving user issues with hardware and various company applications. Protection of Path Medical's confidential information by making sure protected health information is secured at all times, per HIPAA regulations. Adherence to company policies and procedures. Performing other duties as assigned. This role is a representative of company administration when interacting with clinics so a high level of professionalism and customer service is a key skill for this position. Occupational Exposure: Low possibility of incidental exposure to blood borne pathogens or chemical hazards Low possibility of radiation hazard when working with X-Ray computer equipment Direct patient contact is not a job requirement, however work is occasionally performed in clinical areas inside medical offices. Mental Demands: Requires: Patience, resourcefulness and an ability to solve complex problems Frequent judgment calls and situational awareness, in response to technical priorities, actual events or drills. English language skills adequate for high-level written, interpersonal, and telephone communication; other language skills are a plus but not required. Driving between offices in sometimes dense traffic, with mileage and tolls fully reimbursed. Mental agility to gracefully accommodate changing priorities and competing calls for support. Physical Demands: Requires the ability to: Move quickly in response to assignments Sit and stand for long periods Reach overhead and underdesk regularly Lift up to 40 lbs. occasionally and up to 10 lbs. frequently Communication: Communicates effectively and professionally with fellow employees regarding issues Documents effectively in ticketing systems, following issues to resolution. Assists in sharing information to ensure successful completion of assigned projects. Openly suggests and discusses issues, concerns, ideas or solutions that may improve operations or add efficiency.

Title: Recruiter Support Specialist Reports to: Chief Human Resource Officer FLSA Status: Non-Exempt Personnel Supervised: None The Recruiter Support Specialist provides dedicated administrative and logistical support to the Talent Acquisition team and day-to-day recruitment tasks. This role plays a vital part in ensuring smooth operations, timely communication, and a positive experience for candidates, students, and internal customers. This role will also work closely with our student program to strengthen our rapport with colleges and our student pipeline. This position is ideal for someone who is detail-oriented, proactive, and passionate about supporting the development of future healthcare professionals. MINIMAL QUALIFICATIONS: * High school diploma or GED required * 1+ years of experience in recruiting, talent acquisition, or administrative support within a professional environment * Proficient with Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) and general digital collaboration tools (Teams, SharePoint) * Demonstrated comfort and ease in working with technology systems, including HRIS platforms, applicant tracking systems (ATS), and online job boards, or similar experience * Professional demeanor and appearance * Customer service-oriented with a friendly and positive attitude * Excellent verbal and written communication skills * * Strong organizational skills and attention to detail * Ability to manage multiple priorities and meet deadlines in a fast-paced environment * Ability to maintain confidentiality and handle sensitive information with discretion RESPONSIBILTIES AND PERFORMANCE EXPECTATIONS include, but are not limited to, the following: * Create new hire employee file packets for HR, ensuring all documents and extra copies are available and current * Resupply and organize all onboarding materials and file documents * Post all open positions to internal and external job boards, social media platforms, and other approved advertising sources under the direction of the Talent Acquisition Recruiter * Support recruiters by coordinating and scheduling onsite interviews, greeting applicants, and ensuring a professional and welcoming candidate experience * Coordinate pre-employment drug testing, ensuring timely completion and communication with candidates and Talent Acquisition Recruiters * Initiate the exit interview process when resignations are received * Support the quarterly review and updating of the Recruiting Manual; track edits and maintain both digital and hard-copy versions * Maintain recruiting documents, checklists, and templates * Provide daily administrative support to the student program, ensuring timely and professional communication with students and school partners * Track and monitor student schedules in Excel, keeping all data up to date and accurate * Schedule and send official calendar invites for orientations, clinical rotations, and events through Outlook to CFHC staff and affiliated school faculty * Assist with preparing materials for orientations, career fairs, recruiting events, and other projects as needed * Maintain and organize student files and ensure compliance documentation is complete and current * Assist in maintaining metrics to measure program success and student ROI * Promote internal career pathways to students and help represent the organization at events when needed * And all other duties as assigned BENEFITS: Competitive Salary Federal Student Loan Forgiveness: PSLF - 10-year commitment, 120 loan payments and at the end of the commitment, the remaining loan is forgiven Excellent medical, dental, vision, and pharmacy benefits Employer Paid Long-Term Disability Insurance Employer Paid Life Insurance equivalent to 1x your annual salary Voluntary Short-Term Disability, additional Life and Dependent Life Insurance are available Paid Time Off (PTO) - 4.4 weeks per year pro-rated Holidays (9.5 paid holidays per year) Paid Birthday Holiday 401k Retirement Plan after 1 year of service (w/matching contributions) Staff productivity is recognized and rewarded PHYSICAL REQUIREMENTS: * Standing/walking/sitting for long periods * Routinely operate standard office equipment to include, but not limited to, computers, phones, photocopier and filing cabinets * Independently mobile * Ability to adapt and function in varying environments of workload, worksites, and work shifts American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.

Description: Are you early in your career and eager to make an impact? The International College of Health Sciences (ICHS) is looking for a dynamic and detail-oriented Financial Support Specialist to join our Student Support Center. Step into a supportive environment where you'll gain hands-on experience, mentorship, and professional growth opportunities-helping students achieve their academic dreams while building your own foundation in finance and higher education. Purpose The Financial Support Specialist supports the Student Support Center by maintaining accurate financial records, responding to financial service inquiries, coordinating with multiple departments, and ensuring compliance with college policies and procedures related to student finance management. This role is designed to help build knowledge and skills in financial services while contributing to a positive student experience. Responsibilities Financial Aid Assessment & Processing Assist in reviewing and processing applications for financial assistance Support efforts to determine student eligibility, apply awards, monitor continuing eligibility in accordance with guidelines Develop working knowledge of financial aid regulations, including Title IV, state and institutional policies Student Advising & Support Provide one-on-one support to prospective, current, and former students regarding aid eligibility, documentation needs, and funding options Assist students in exploring financial strategies when traditional aid may not be available Help guide students through appeals, special circumstance reviews, and academic progress requirements. Compliance & Documentation Maintain complete and accurate student financial aid records Collect and verify supporting documentation for aid applications Assist senior team members with audit preparation and reviews of compliance-related activities Data & Record Management Input and update student demographic and financial data in the student information system (e.g., CampusCafe) Assist with reconciliation processes and monitoring of account balances Help prepare departmental reports and assist with required regulatory submissions Customer Service & Communication Serve as a first point of contact for financial aid inquiries through in-person, phone, email, and online channels Respond promptly to student and staff questions with professionalism and clarity Support the preparation and distribution of communications regarding aid status, disbursements, and deadlines Requirements: Qualifications Education / Experience / Knowledge High School Diploma or GED required; Bachelor's degree in Finance, Accounting, Business, or a related field strongly preferred 1 - 3 years of related experience including internships, part-time roles, or entry-level office/financial work preferred Required Skills: Strong interpersonal and communication skills with the ability to explain information clearly Comfort with technology and a willingness to learn financial and student information systems Detail-oriented, organized, and eager to build professional skills in financial services Ability to troubleshoot, ask questions, and grow in a supportive team environment Must be within commuting distance to Boynton Beach, FL Desired: Previous exposure to financial aid, student services, or customer service roles Strong problem-solving skills and interest in developing a career in finance or education Excellent verbal and written communication abilities Additional Requirements Must reside within commuting distance of Boynton Beach, FL This is not a remote position Ability to work flexible hours, including weekends as needed Additional Information:At no time may work be performed, or computer systems accessed, from outside of the U.S. Individuals hired must be able to perform essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note that the responsibilities outlined in this job description are not exhaustive and may be supplemented as necessary.International College of Health Sciences provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About BioLife Plasma Services Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS). How you will contribute You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE). You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities. You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility. You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable. You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents. You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs. What you bring to Takeda: High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements Currently licensed or certified in the state where responsibilities will be assigned: LPN or LVN Current Cardiopulmonary Resuscitation (CPR) and AED certification Fulfill state requirements (in state of licensure) for basic IV therapy Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist Two years in a clinical or hospital setting What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include medical/dental, paid time off and retirement benefits, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - FL - Orlando - John U.S. Hourly Wage Range: $23.85 - $32.79 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - FL - Orlando - John Worker Type Employee Worker Sub-Type Regular Time Type Part time Job Exempt No

. IT IS NOT REMOTE. The Villages Health is a patient-centered primary care driven, multi-specialty medical group with over 800 team members. Our unique care model gives us both the time and resources to truly care for our patients, along with a company culture that supports a healthy work-life balance for our team members. Our purpose, mission and vision is to empower Villagers and the surrounding communities to live out their dreams by keeping them healthy and healing them quickly. Together, we are changing the way healthcare is delivered and are making a positive difference in the lives of our patients and the communities we serve. In doing so, The Villages Health is creating America's Healthiest Hometown. Our Full-time Benefits Medical, Dental & Vision Insurance | Matching HSA & 401k | PTO & Paid Holidays | The Villages Charter School Eligibility | & much more! Starting at $16.25/hour & up with SIGN ON bonus! Responsibilities: The Villages Health consistently delivers over 98% patient satisfaction, and we are always looking for new ways to provide the best patient experience in all that we do. The Patient Support Operator (PSO) team is at the forefront of this experience, acting as a central service and support provider for all patients. How we answer the phone, handle calls and provide service to our callers is a reflection of our core values and care model. In the Patient Support Center, our PSOs are responsible for taking inbound calls and/or placing return calls to patients who require additional support from The Villages Health team. PSOs are also responsible for confirming and/or rescheduling appointments, sending messages regarding prescription renewals, test results, and referral requests, assisting with directions, answering any questions or concerns that a patient may have regarding TVH patient portal and much more. Duties and Responsibilities may include, but are not limited to: Uses customer service principals and techniques to provide world class service. Be a champion for The Villages Health brand, care model, care centers, services, clinicians, and the patient experience. Represent our core values to patients and co-workers. Provide superior patient service and support and care with a friendly, positive attitude. Answer important patient questions and/or determine the best next steps and resources for first call resolution. Send detailed messages to clinical and patient support staff in various departments and follow best practices for collaborating and servicing patient needs. Track and report all call inquiries in the EMR by logging a patient case of all patient interactions. Report the outcome of the call using wrap up codes. Meet performance goals and SLAs for call volume, call time, answered calls, and more. Meet specific quality measures for patient service and call resolution. Achieve and maintain scheduling utilization of 85% or higher. Adhere to compliance and HIPPA regulations. Reports to a Patient Support Supervisor. Other duties as assigned. Education/Experience Requirements: High school diploma Associate degree preferred 1+ years Customer/Patient Service Experience, healthcare industry a plus Experience in either a medical office or high-volume call center Experience using EMR software applications. Passion for providing superior patient service and hospitality. Knowledge of medical terminology. Knowledge of health care field. Knowledge of legal and ethical considerations related to patient information. Knowledge of customer/patient service principles, applications, and conflict resolution. Skill in putting information in preferred medical record system, meeting clinic standards. Skill in diffusing tense situations through diplomatic problem-solving. Skill in using computer, phone, and medical records software. Ability to communicate effectively with patients and staff via phone, in person and through email. Ability to establish relationships with a wide variety of people. Ability to multi-task and work in a fast-paced patient support center environment. Ability to hit and exceed customer/patient service level and quality goals. Knowledgeable in various software applications such as Athena, Radix, Counsel Ear. Salary: $16.25 - $18.09 Salary is commensurate with experience. Questions? Contact us at [email protected]

Provides first point of contact for all Donors and internal department regarding regulated inquires, collection process issues and requests related to SOP questions. Provides timely document review, tracks errors and offers solutions for Donor Services processes. Acts as a liaison to resolve internal processing errors and delivers outstanding internal customer service. Responsibilities The list of essential functions, as outlined herein, is intended to be representative of the duties and responsibilities performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position. Provides first point of contact support to incoming calls/emails/requests from Donor Services or representatives to answer questions, resolve issues and respond to inquiries Provides excellent customer service by responding to inbound and making outbound calls in a timely manner and displaying professionalism towards all customers and documents all call information according to standard operating procedures Identifies Donor Service's needs, clarify information, research every issue and provide solutions and / or alternatives Assists Donor Services and Recruitment department with meeting department metrics Provides support with validation of system related to Donor Services Initiates Smart CAPA, participate in error management and document resolutions. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND/OR EXPERIENCE: High school diploma or equivalent and six months to one year related experience and/or training. CERTIFICATES, LICENSES, REGISTRATIONS AND DESIGNATIONS: None KNOWLEDGE, ABILITIES AND SKILLS: Ability to adapt and communicate professionally and maintain cooperative working relationships with those contacted in the course of work Ability to multi-task, set priorities and manage time effectively Ability to read, understand and follow documents such as safety rules, operating and maintenance instructions, and procedure manuals Ability to write routine reports and correspondence Strong phone and verbal communication skills and active listening skills Ability to follow oral and written instructions Familiarity with Donor Services practices (i.e. Smart Solve, RSA, and CAPA) Ability to speak effectively before groups or employees of the organization Ability to speak, write, read, and understand English Basic computer skills including knowledge of Microsoft Office applications PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Tasks involve ability to exert light physical effort in sedentary to light work, which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds). Some tasks may involve manual dexterity, visual acuity, hearing acuity, and extended periods of time at a keyboard or work station. ENVIRONMENTAL REQUIREMENTS: The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Functions are regularly performed inside without potential for exposure to adverse conditions, such as inclement weather, atmospheric elements and pathogenic substances. The noise level in the work environment is usually moderate. OneBlood is an Equal Opportunity Employer/Vet/Disability/Other Protected Categories

**_On-site work schedule consists of reporting to our Lake Mary, FL office 5 days per week._** **_Scope of Responsibilities:_** + **_Inspect facilities and review inspection reports to determine repairs or improvements required to both facility and security related systems._** + **_Support, help develop, implement, and maintenance of the facility and a workplace strategy that provides a consistent high quality, safe employee experience, and work environment._** + **_Protects the organization's employees, properties, and all items of value on premises from any preventable harm or danger._** + **_Lead and help train our workplace emergency response team._** + **_Conduct training to our Trailblazers around workplace safety and security._** + **_Assists in preparation of emergency management and contingency planning._** + **_Serves as liaison with public law enforcement, fire, and other agencies as it relates to security._** + **_Maintain, update, and distribute workplace security manuals, documents, and records._** + **_Coordinate the installation, maintenance, and repairs of facility, life safety and security systems._** + **_Oversee and mange third party vendors both facilities and workplace security related._** + **_Manage third party guard force and janitorial vendor as needed._** + **_Maintain and update the VMS and SMS systems utilized by Healthfirst._** + **_Maintain Healthfirst automated security systems and employee identification card system._** + **_Perform facility and security related audits of the premise to include but not limited to facility and security equipment._** + **_Submit Service Now tickets for any repairs or hazards that need to be addressed because of daily inspections conducted for both facility and security related issues._** + **_Complete daily Service Now tickets, in a timely and efficient manner._** + **_Perform light building general repairs of office furniture, replacement of ceiling tiles, filters, light bulbs, patch, and paint, etc..._** + **_Troubleshooting A//C issues, electrical problems and notify Team Lead._** + **_Submitting service tickets to building management._** + **_May coordinate vendors providing services including A//C, electrical repairs, and installation of equipment in coordination with building management._** + **_Escort vendors as needed._** + **_Place orders for supplies as needed._** + **_Participate in coordination and setup of company events._** + **_Assist in the relocation of individuals or departments as needed._** + **_Ensure pantries and coffee machines are stocked, properly supplied and operational._** + **_Inspect and maintain supplies for all conference and meeting rooms. Ensure conference rooms are clean and ready for the next meeting._** + **_Participate in Fire Safety program._** + **_Pack terminated employees personal belongings and ship._** + **_Flexibility to work before//after hours, weekends and holidays on a rotating on call schedule._** + **_Additional duties as assigned._** + **_Respond to weekend, holiday and after-hours emergencies affecting operations or property._** **_Minimum Qualifications:_** + **_H.S. Diploma or GED from an accredited school._** + **_Facilities knowledge in one or more of these areas: office furnishings, vendor relations, break room supplies, property appearance, floor moves, meeting room coordinator and//or event space setup._** + **_Strong working knowledge of commercial fire-life safety systems and procedures, emergency management and response._** + **_Minimum of 5 years' related experience._** + **_Experience managing suppliers and vendors._** + **_Proficient in CCTV and Access Control systems, Microsoft Word, Excel, Power Point, and E-mail systems._** + **_Communicate effectively verbally and in writing while demonstrating good grammar, spelling and punctuation skills._** + **_Proficient in Microsoft Word, Excel and E-mail systems_** + **_Ability to work as needed before//after hours, weekends and holidays on a rotating on-call schedule._** + **_Prior experience in providing exceptional customer service by responding promptly and professionally to employee facility requests & inquiries._** + **_Ability to deliver high quality customer support, maintaining a courteous & helpful demeanor when addressing maintenance issues or service needs._** **_Preferred Qualifications:_** + **_Able to problem-solve under light supervision while managing many details._** + **_Able to handle emergency situations and communicate results in a succinct and clear verbal or written manner._** + **_Organizational skills keeping track of multiple tasks through to completion._** + **_Ability to prioritize projects within a fast-paced, deadline-driven environment using tact and discretion._** + **_General knowledge of electrical services HVAC, A//C maintenance and//or electrical services._** + **_Coordinated vending services and break room supplies._** + **_Experience working with outside vendors to perform services including A//C maintenance, electrical services, and general property appearance._** WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

The Driver Support Specialist is responsible for opening the Base every morning and ensures Drivers correctly inspect their respective vehicles. Keeps the "Daily Log for Vehicles" updated and sends to the Department daily. ESSENTIAL DUTIES AND RESPONSIBILITIES Takes company vehicles to the repair shops if needed. Replaces any absent driver and should make sure to provide the service without inconvenience. Helps in answering incoming calls to the Base offices. Assume the Dispatcher's work when he/she is absent. Enforces the Transportation Department rules, regulations and procedures in the daily operation of the drivers and logistic needs. Maintain current transportation information log to date and track the GPS display screen to pinpoint exact locations of all vehicles throughout the day. Cooperates in enforcing the timely pick-up and drop-off by drivers of all patients to and from their respective appointments. Keep track of the Daily Transportation Schedule avoiding any unnecessary overtime by the drivers. Helps to prepare schedule for the following day's routes and to verify the information entered for each trip is accurate. Helps to organize the work to meet the schedule and timelines within a constantly changing environment. Informs the Base Manager and Dispatcher of any incident or delays with patients for proper investigation. Other duties as assigned. EXPERIENCE AND REQUIRED SKILLS High School Diploma or equivalent required. Valid FL Drivers License. The ability to work with individuals from diverse cultural levels, ethnic and age groups. To excel on customer service excellence. Able to work in a fast-paced and stressful environment maintaining a professional demeanor. Possess superior interpersonal and communication skills. Able to operate a computer and the needed software to handle the transportation programs. Bi-lingual preferred having the ability to communicate clearly and concisely in both English and Spanish. IMC Health provides equal employment opportunity to all applicants and employees. No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, sex, age, national origin, disability status, genetics, citizenship status, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Required Education and Experience: High School graduate or GED equivalent. All related education and experience must be within the last five (5) years. Must possess advanced medical terminology and/or knowledge in the medical field. Must have a minimum of 2 years experience in a medical and/or legal environment. Must have a minimum of 2 years experience in medical appointment scheduling position to include insurance verification. Must have a minimum of 2 years experience of customer service. Must have a minimum of 1 year billing experience within medical or insurance environment (i.e. appropriate math skills to collect payments and make change). Preferred Education and Experience: Prefer advanced understanding of medical, insurance and legal terminology. Prefer 4+ years customer service experience in related field. Prefer 4+ years experience in medical appointment scheduling to include insurance verification. Prefer 2+ year experience in billing/payment processing. Proficient in IDX utilization. Requirements ESSENTIAL FUNCTIONS * Maintain open communication with Supervisory Staff, Clinical Services and provider personnel; acting as a liaison to provide high level of patient satisfaction and customer service. * Collects, organizes and processes pathology slides and reports as needed. * Promotes high morale, acting as a role model to include: positive direction; research errors and complaints; and provide feedback and documented outcome to supervisory staff. Functions independently in absence of supervisor. * Provides coverage and support to dermatology phone rooms. * Makes recommendations to Supervisory Staff for improvement and/or streamline of processes. * Collect and compile reports as requested (i.e. performance reports, audits, appraisals). * Provide training to new-hire staff; assist in performing competency evaluations; continually observe skill levels to ensure adequate cross training and implement shared work assignments, adjusting as necessary based on work volume. * Assist in documenting and tracking appointment rotation grid. Prove monthly and on demand reports for dermatologists. * Observe patient volumes at desks to ensure minimal wait times; provide and direct PSS float coverage at any desk. * Attend meetings, conferences and training sessions to stay current with protocols and processes as they pertain to job and department needs as directed by Reception Supervisory Staff.

LifeSouth Community Blood Centers is currently seeking an individual to join our team as a Laboratory Support Specialist in Gainesville, FL. This position is responsible for performing routine laboratory tasks in compliance with organizational policies and procedures related to processing blood specimens and components, including preparation and transport of blood specimens and components. This position performs tasks that support Medical Technologists in their performance of duties. Available shift: Wednesday-Saturday: 9:00pm - 7:30am ** Shift includes one weekend day per week. May work holidays.** Qualifications - High school diploma or GED - Ability to communicate effectively, both orally and in writing - Ability to follow moderately complex oral and written instructions - Ability to communicate effectively, both orally and in writing - Ability to organize and manage time effectively - Excellent teamwork skills - Ability to frequently lift and/or move up to 50 pounds - Must be available to work one weekend day per week - Valid driver's license. Must meet and maintain LifeSouth driver's eligibility requirements - Associate's or Bachelor's degree preferred - Previous laboratory experience preferred Responsibilities Include (but are not limited to) - Receive, centrifuge and organize all laboratory specimens for the laboratory - Receive, organize and send all laboratory specimens and tubes to the donor testing lab - Ensure specimens and accompanying testing forms are labeled properly and acceptable for testing; investigate related sample specimen or paperwork problems - Monitor saved sample specimen inventory and rotate samples according to retention policies - Separate and mail (or fax) all report forms to the appropriate personnel according to established guidelines - Maintain, monitor and restock inventory or supplies and order replacements - Prepare and label biohazard containers for disposal - Record temperatures on designated refrigerators and freezers and confirm temperature remains within acceptable limits - Transport patient specimens and blood components - Perform cleaning and maintenance of laboratory equipment under supervision - Perform preventative maintenance and loading of specimens onto automated instruments or systems which are verified by licensed personnel or auto verified by the laboratory information system Our Benefits - Generous Paid Time Off (PTO) - Medical, dental, and vision insurances available to full-time employees the first of the month after 60 days - Medical premium discount based on rate of pay - Supplemental insurances including life, cancer, accident, and disability - Access to mental wellness resources and counseling through telehealth - Free basic life insurance for full-time employees - Holiday premium paid on certain holidays - Overnight shift differential - Health Savings Account (HSA) with employer match each pay period - Employer funded retirement plan for vested employees & 403b offered - Access to wages prior to pay day Who We Are LifeSouth is a non-profit community blood bank serving more than 150 hospitals in Alabama, Florida, Georgia and Tennessee. We are committed to meeting the blood supply needs of hospitals and their patients by providing the highest quality blood components and services. With more than 45 donor centers, 55 bloodmobiles and 2,000 blood drives a month, our LifeSouth team is dedicated to making sure the blood is there when you or your family is in need. This is a full-time position. Starting salary range is $16.50 - $18.15 an hour. Criminal background check, pre-employment physical and drug screen required upon conditional offer of hire. Equal Opportunity/Affirmative Action Employer/Drug-Free/Tobacco Free Workplace. The position description may not include all the duties and responsibilities of the job. Duties and responsibilities that are not listed, but which the employee may be expected to perform, will fall within the scope of the skills, knowledge and training for the position. LifeSouth is a Drug-Free and Tobacco-Free Workplace. LifeSouth is a VEVRAA Federal Contractor as well as an affirmative action employer and provides equal opportunity to all persons, regardless of race, religion, age, gender, disability, status as a protected veteran, national origin, color, or any other classification in accordance with federal, state, and local statutes, regulations, and ordinances. Veterans are encouraged to self-identify as LifeSouth desires to provide protected veterans priority referrals for open positions. LifeSouth complies with all laws and regulations associated with the Family Medical Leave Act (FMLA) and the Americans with Disability Act (ADA). LifeSouth is an E-Verify employer. If you require any assistance to complete the application process or during the interview due to a disability, please contact the LifeSouth region where you are applying or call ************** to request an accommodation. Applications may be completed at a LifeSouth facility or mailed to corporate headquarters in lieu of the on-line application process.

If you're looking for a rewarding position in a fast-paced, innovative environment, this is the job for you! Join our team and make a difference in Cellular Therapy! We are looking for detail-oriented, dedicated individuals interested in a hands-on, impactful position within a dynamic, growing field to join our team as a Processing Support Specialist in Gainesville, FL. In this crucial role, you'll help ensure the smooth operation of our cutting-edge cellular therapy processes by performing routine laboratory tasks, handling blood specimens, and assisting with the maintenance of sterile work environments. Key Responsibilities Sterilize and Maintain Cleanrooms: Clean and decontaminate controlled work areas, ensuring compliance with all safety protocols. Prepare and Monitor Equipment: Set up clean rooms for use, ensuring that all supplies and materials are available and sterile. Monitor environmental conditions, including pressure, temperature, and humidity. Handle Specimens Safely: Prepare, organize, and process blood specimens and samples for the laboratory. Ensure that all specimens are properly labeled and ready for testing. Maintain Inventory and Supplies: Keep track of lab supplies and equipment, monitor expiration dates, and communicate any supply needs with Quality Systems staff. Perform Maintenance and Quality Control: Maintain LN2 shippers, lab equipment, and perform quality control checks on all systems. Assist in Sample Storage and Transport: Help with the storage and retrieval of cord blood units (CBUs) from liquid nitrogen freezers, and safely transport specimens as needed. Compliance & Recordkeeping: Ensure all records and reports are accurately completed and compliant with regulatory standards. Handle sensitive information with strict confidentiality. Qualifications Education: High school diploma or GED required; associate or bachelor's degree preferred. Experience: At least one year of related experience or training is preferred. Skills: Basic computer proficiency (MS Office: Word, Excel, Outlook, PowerPoint). Ability to learn and operate blood bank-specific software. Excellent communication and teamwork skills. Ability to manage multiple tasks in a fast-paced, high-pressure environment. Strong attention to detail and ability to work independently. Ability to prepare concise reports and maintain accurate records. Knowledge: Understanding of confidentiality regulations, especially regarding healthcare information. Ability to follow SOPs and regulatory guidelines. Critical thinking and decision-making skills. Our Benefits Generous Paid Time Off (PTO) plan Medical, dental, and vision insurances available to full-time employees the first of the month after 60 days Medical premium discount based on rate of pay Supplemental insurances including life, cancer, accident, and disability Access to mental wellness resources and counseling through telehealth Free basic life insurance for full-time employees Health Savings Account (HSA) with employer match each pay period Employer funded retirement plan for vested employees & 403b offered Access to wages prior to pay day Why You'll Love Working with Us Make an Impact: Your work will directly contribute to the advancement of cellular therapies, improving patient care and outcomes. Collaborative Environment: Join a supportive, dedicated team where your contributions matter. Growth Opportunities: Gain valuable experience in a cutting-edge field with opportunities for professional development. Apply today and take the next step in your career with us! This is a full-time position. Starting salary range is $16.00-17.60 an hour. Criminal background check and drug screen required upon conditional offer of hire. Pre-employment physical may apply. Equal Opportunity/Affirmative Action Employer/Drug-Free/Tobacco Free Workplace. The position description may not include all the duties and responsibilities of the job. Duties and responsibilities that are not listed, but which the employee may be expected to perform, will fall within the scope of the skills, knowledge and training for the position. LifeSouth is a Drug-Free and Tobacco-Free Workplace. LifeSouth is a VEVRAA Federal Contractor as well as an affirmative action employer and provides equal opportunity to all persons, regardless of race, religion, age, gender, disability, status as a protected veteran, national origin, color, or any other classification in accordance with federal, state, and local statutes, regulations, and ordinances. Veterans are encouraged to self-identify as LifeSouth desires to provide protected veterans priority referrals for open positions. LifeSouth complies with all laws and regulations associated with the Family Medical Leave Act (FMLA) and the Americans with Disability Act (ADA). LifeSouth is an E-Verify employer. If you require any assistance to complete the application process or during the interview due to a disability, please contact the LifeSouth region where you are applying or call ************** to request an accommodation. Applications may be completed at a LifeSouth facility or mailed to corporate headquarters in lieu of the on-line application process.

EHR System Specialist

Job Description EHR System Specialist EHR System Specialist is responsible for the administration, configuration, maintenance, and optimization of the NextGen electronic health record (EHR) system and its integrated software applications. This role ensures reliability, integrity, and high performance of clinical systems that support patient care, provider documentation, scheduling, and communication. Responsibilities: Function as the principal system owner, providing subject matter expertise and oversight for assigned clinical applications. Provide input into the strategic direction of the organization-based on a strong understanding of the business and operational objectives. Presents options to executive team and/or physician committee when necessary. Configure, customize, and maintain systems in alignment with clinical workflows, organizational needs, and vendor best practices. Manage and coordinate the planning, execution, and validation of system updates, upgrades, patches, and releases in partnership with internal stakeholders and external vendors. Ensure all system documentation is current and comprehensive, covering configurations, workflows, access permissions, SOPs, and change logs. Lead routine system maintenance activities, including clean-up, data validation, and optimization, to maximize performance and safeguard data integrity. Collaborate with clinical end users to gather requirements, provide technical guidance, and optimize system utilization. Oversee system performance and usage trends, leveraging reports and analytics to inform decisions and optimize system efficiency. Engage with vendors to manage support escalations, request system enhancements, and evaluate service performance. Work in SQL database to troubleshoot issues, generate data reports and read/write stored procedures. Resolve system issues, analyze root causes, and implement preventive strategies to minimize disruptions and enhance system stability. Facilitate onboarding and training initiatives by ensuring system configurations align with user requirements and reflect updated organizational workflows. Provide continuing education for NextGen system to all departments. Travel to multiple clinic locations as needed. Oversee system adherence to security, privacy, and regulatory standards, ensuring compliance with HIPAA and other applicable regulations. Qualifications: Bachelor's degree in Health Informatics, Information Technology, Computer Science, or a related field preferred or equivalent experience. 2+ years' experience in clinical application support in a healthcare setting. Demonstrate experience in configuring systems, performing tests and updates, and providing end-user support. Experienced in collaborating with clinical and technical stakeholders to define and implement system requirements. Strong communication skills across all organizational levels. Coastal Orthopedics is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The Peer Specialist will provide direct input, from a consumers perspective, regarding the transformation of community services. Serves as a sounding board for individuals issues and concerns. The Peer Specialist will be a role model competency in recovery and ongoing coping skills. Will provide individualized case management services (linkages to medical, community and specialty services) as needed by the person served. Position Expectation In keeping with the mission and core values of Tri-County Human Services, all persons served, stakeholders, and fellow employees will be treated with dignity, respect, and shown sensitivity to their cultural diversity. Primary Duties and Responsibilities * Attends and participates in community forms dealing with substance abuse and mental health issues and concerns. * Speaks to individuals regarding services received and provides feedback to both the department and providers. * Assist providers in developing role recovery objectives that meet individual progress towards their goals. * Will discuss with individual's areas within the provider's service delivery that needs to the targeted for improvement. * Engages individuals to talk about their experiences to promote understanding of life experiences and their effects on functioning and to promote hope for recovery. * Can develop rapport with persons involved in the criminal justice system, who have alcohol, addiction, mental health issues or who have other behavioral/emotional difficulties. * Assists with enrollment for services provided by community behavioral health providers. * Assist provider staff in identifying program environments that are conducive to recovery; lend their unique insight into mental illness and what makes recovery possible. * Assists in peer group support utilizing the Illness Management and Recovery model to facilitate problem solving, communication skills development and personal growth. * Provides services with area/s of competency, i.e. life experience, training, certification, education or other background in the service area. Seeks direction from clinicians when needs fall outside areas of competency. * Assists in completing and maintaining a personal recovery plan which includes identified person-centered strengths, needs, abilities, and goals, interventions to assist the person served in reaching these goals and progress made toward these goals. * Attends treatment teams meeting as requested to promote and support consumer's insight to recovery as directed. * Performs other reasonable and related duties as assigned. Minimum Training and Experience * Requires a high school diploma or G.E.D. and at least one (1) year of full-time experience in a mental health or addictions treatment setting. * Required satisfaction of passing eighty (80%) percent of the core competency job requirements that are required or the position. * Incumbent will have completed all mandatory training required by Tri-County and obtained certification as a Certified Peer Specialist by the Florida Certification Board within one (1) year of initiating this position. * Requires knowledge of addictions treatment and/or mental health treatment programs and supportive services. * Requires general understanding of the causes, nature, and treatment of substance abuse and/or mental health problems. Tri-County Human Services, Inc. is an equal opportunity employer. M/F