Support Specialist jobs at Tri-County Human Services - 384 jobs

This position will include performance of all front desk functions including, registration, eligibility verification; "greeting" all patients/customers in a most friendly and courteous manner. DUTIES AND RESPONSIBILITIES: Dress appropriately and maintain professional appearance and a friendly and secure atmosphere for all customers and guests. Sign in patients into the center by using the appropriate log sheet (walk-in or appointment). Register patients using the Patient Account System by entering verified, identifying, financial and insurance information at the time of registration. Process patients' visit by verifying patient demographic and financial information, and appropriately classifying patient (new or established patient / type of visit) and verification of payment category. Generate electronic visit for every service rendered to patient and collect payment for services rendered. Issue receipts and record all payments for services received. Enter updated information during each patient visit in the Patient Account System, posting all required financial and diagnostic information. Schedule patient appointments by telephone and/or in person, using Practice Account System, to access the scheduling modules and input the appropriate codes. Reconcile & verify daily cash receipts for submission to supervisor daily. Print next day appointments for all Providers as needed. Assist in answering telephone, assist patients calling to schedule appointments and direct calls to the appropriate department and / or individual. Participate in continuous in-service training, one to one's (1:1), department and general staff meetings. Maintain weekly log of generator check Conduct monthly radio checks Conduct monthly fire extinguisher checks Maintain security log of guest and vendors in/out Will encourage and assist patients in registering for the patient portal. Will inquire about patient's satisfaction with their visit and encourage them to complete satisfaction surveys before leaving. Assist patients with concerns and direct them to appropriate manger or other staff to resolve the issue. Will notify Risk Manager on issues relating to non-compliant patients, and take other necessary steps as needed. Requirements REQUIREMENTS: A minimum of documented High School Diploma and/or equivalent. College education preferred. A minimum of 2 years satisfactory work experience-using Computers and Billing and Registration software programs. A basic functional and demonstrated knowledge of data entry computer use. Bilingual/multilingual capabilities preferred. A working knowledge of medical terminology and ICD-9-CM and CPT coding is a plus. Pleasant personality, good oral communication skills and being organized. PHYSICAL DEMANDS/WORKING CONDITIONS: Must work in close contact with patients to perform intake functions and answer questions. Overtime may be required. SUPERVISION RECEIVED: Director of Patient Services and Risk Manager SUPERVISION GIVEN: Students, Volunteers COMPLEXITY: Requires accuracy, integrity and speed. Requires the ability to learn CPS & Centricity and utilize it appropriately. Requires the ability to work under pressure. Requires the ability to Multitask. INTERPERSONAL CONTACTS: Must work well with the public (patients) and all staff. RESPONSIBILITY FOR CONFIDENTIAL MATTERS: Responsible for holding confidential, all matters relating to patient care and financial activity. Breach will lead to disciplinary action, up to and including dismissal. EFFECT OF ERRORS: * Dissatisfied patients / customers. * Errors can result in incorrect billing and/or collection of payment that would lead to lost revenue. HOURS OF WORK: 40 hours minimum and as needed. SALARY: As specified in the Notice of Hire.

A prominent healthcare system in Fort Myers is seeking an Advanced Practice Provider for their Neurosurgery practice. This full-time position involves both outpatient and inpatient care, assisting in surgeries, and working in a supportive environment with a focus on trauma neurosurgery. Candidates should have a strong background in neuroanatomy and surgical procedures. Enjoy generous benefits including paid time off, relocation package, and CME funding. #J-18808-Ljbffr

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day (United States of America) **Address:** 3100 E FLETCHER AVE **City:** TAMPA **State:** Florida **Postal Code:** 33613 **Job Description:** + Performs Medicare compliance reviews and issues Advance Beneficiary Notices of Noncoverage as needed. + Creates accurate estimates for patient financial responsibility and collects payments or establishes payment plans. + Coordinates with utilization management staff for pre-authorization issues and ensures patients have necessary logistical information. + Contacts insurance companies to verify eligibility and benefits, and obtains pre-authorizations within established timeframes. + Registers patients for all services, ensuring accuracy and minimizing duplication of medical records. Collects critical demographic information from patients and confirms insurance details. Provides timely and continual coverage of assigned work areas during scheduled shifts, arranging relief coverage as needed. Manages communication between clinical, ancillary, and consumer access departments to enhance the patient experience. **The expertise and experiences you'll need to succeed:** **QUALIFICATION REQUIREMENTS:** Associate, High School Grad or Equiv (Required) Certified Healthcare Access Associate (CHAA) - Accredited Issuing Body, Certified Revenue Cycle Rep (CRCR) - Accredited Issuing Body **Pay Range:** $16.63 - $26.60 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Patient Financial Services **Organization:** AdventHealth Tampa **Schedule:** Full time **Shift:** Day **Req ID:** 150662165

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Night (United States of America) **Address:** 1500 SW 1ST AVE **City:** OCALA **State:** Florida **Postal Code:** 34471 **Job Description:** + Manages ECMO circuits and equipment during patient care, including circuit interventions and change-outs. + Observes, monitors, assesses, and reports patient status and response to ECMO therapy. + Collaborates with multidisciplinary teams to provide comprehensive care for ECMO patients. + Participates in building and priming disposable ECMO circuits and other related equipment. + Leads ECMO patient transport, both within and between hospitals. **The expertise and experiences you'll need to succeed:** **QUALIFICATION REQUIREMENTS:** Associate (Required), Bachelor's of Nursing, Master's of NursingAdvanced Cardiac Life Support Cert (ACLS) - RQI Resuscitation Quality Improvement, Basic Life Support - CPR Cert (BLS) - RQI Resuscitation Quality Improvement, NIH Stroke Scale (NIHSS) - EV Accredited Issuing Body, Registered Nurse (RN) - EV Accredited Issuing Body, State Registered Respiratory Therapist (RRT) - EV Accredited Issuing Body **Pay Range:** $34.71 - $64.55 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Medical Assistant & Technician Services **Organization:** AdventHealth Ocala **Schedule:** Full time **Shift:** Night **Req ID:** 150661872

Description: International College of Health Sciences (ICHS) is seeking a Technical Support Specialist to provide comprehensive technical and administrative support across multiple campus systems and platforms. This position is essential in ensuring smooth daily operations for students, faculty, and staff by managing user accounts, coordinating on-campus technology needs, and serving as a primary resource for troubleshooting and technical training. Located in the vibrant Boynton Beach area of Florida, ICHS is committed to fostering a secure, efficient, and technology-enabled learning environment. Purpose The Technical Support Specialist will serve as a key technical administrator and support lead, managing user access, training staff, coordinating on-campus technology logistics, and supporting the college's digital infrastructure. This role is critical to maintaining the integrity, security, and efficiency of campus systems and supporting the institution's mission of delivering high-quality healthcare education. Responsibilities System Administration and User Support Serve as Zendesk Admin: add users, manage accounts, passwords, and macros, and train staff on platform features. Act as Bookings Admin: create and manage shared booking links for college events, on-campus testing, virtual meetings, and new staff orientation; train new employees on personal bookings settings. Manage Shiftboard platform: create and add bulk profile accounts for students and faculty, manage student thresholds, disable inactive profiles, add new clinical sites, and manage user access. Create bulk templates for new users/students in Typhon. Network and Security Administration Limited Active Directory administration: access server via Remote Desktop, create and manage staff/faculty accounts for on-premises access, enable/disable users, and update user profiles. Office 365 administration: update whitelist domains or users in Exchange, unlock restricted student emails in Defender. Administer Avigilon Alta/Open Path: create, assign, and manage security access cards; schedule events for suite access; manage remote access credentials for emergencies. On-Campus Technology Coordination Local On-Campus Admin: bypass system admin requirements for time sync, external hard drive access, and application installation. On-Campus Testing Coordinator: assign and organize suites for testing and presentations, consult with Deans for residency weeks, prepare laptops and devices, update security settings, set up and break down testing environments, and assist guest speakers. Vendor and Event Support Liaise with third-party vendors regarding equipment needs (access points, switches, server maintenance, new installations). Organize and support campus events with technical setup and troubleshooting. Team Leadership and Training Train and coach support staff on systems and processes. Review support tickets, student meetings, and projects for quality and efficiency. Organize support staff scheduling for campus events and operational needs. Requirements: Qualifications Education / Experience / Knowledge Associate degree in Information Technology, Computer Science, or related field; or equivalent combination of education and experience. 2+ years of experience in technical support, IT administration, or help desk roles. Must have experience working in an educational environment (school, college, or university) Strong interpersonal skills and a customer-oriented mindset Ability to work independently and as part of a team Experience administering platforms such as Zendesk, Office 365, Active Directory, and similar systems. Strong troubleshooting, organizational, and communication skills. Proficiency in Microsoft Office Suite and remote desktop tools. Ability to train and support users with varying technical backgrounds. Desired Bachelor's degree in related field. Experience in higher education or healthcare environments. Familiarity with Shiftboard, Typhon, Avigilon Alta/Open Path, and booking platforms. Vendor management experience. Additional Information At no time may work be performed, or computer systems accessed, from outside of the U.S. Individuals hired must be able to perform essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note that the responsibilities outlined in this job description are not exhaustive and may be supplemented as necessary.International College of Health Sciences provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

* Assists the FIT Team in working with families in services to provide support in their recovery. * Engages individuals served in conversation and support; ensuring non-judgmental, supportive atmosphere is maintained in the individual's served home and community settings. * Recognizes crises and takes appropriate action; following policies, procedures, and protocols when unusual or crises occur. * Meets with families to provide support as identified in the treatment plan. * Supports and/or attends community support meetings with families that would benefit. * Follows agency and program guidelines. * Works with the FIT Team to achieve FIT goals: * Provide intensive treatment interventions targeted to parents with Child Welfare cases determined to be unsafe. * Establish a team based approach to planning and service delivery with community-based care. * Integrate treatment of substance use disorder (SUD), parenting interventions, and therapeutic treatment for all family members in one comprehensive treatment approach to including clinical children's services. * Promote involvement in recovery oriented services and supports. * Provide for immediate access to SUD and MH services for parents in the child welfare system. * Help parents with SUD recover. * Promote increased engagement and retention in treatment. * Facilitate program completion and aftercare, if desired, to promote safety of children; develop a safe, nurturing, and stable living situation; provide information to update the safety plan; reduce the number of out of home placements, when safe to do so; and reduce rates of re-entry into the child welfare system. What We Offer * Competitive salary and sign-on bonus. * Comprehensive Benefits: * Health, dental, vision, and life insurance. * Paid Time Off (PTO) and 11 paid holidays. * 403(b) Retirement Plan with 9% employer contribution (for eligible staff). * Employer-sponsored contributions to a Health Savings Account (HSA) with qualifying plans. * Tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligibility, and HRSA loan repayment opportunities. * Qualified Supervisor to provide clinical supervision for licensure candidates. * Career Growth Opportunities: We invest in our leaders!

Assists the FIT Team in working with families in services to provide support in their recovery. Engages individuals served in conversation and support; ensuring non-judgmental, supportive atmosphere is maintained in the individual's served home and community settings. Recognizes crises and takes appropriate action; following policies, procedures, and protocols when unusual or crises occur. Meets with families to provide support as identified in the treatment plan. Supports and/or attends community support meetings with families that would benefit. Follows agency and program guidelines. Works with the FIT Team to achieve FIT goals: Provide intensive treatment interventions targeted to parents with Child Welfare cases determined to be unsafe. Establish a team based approach to planning and service delivery with community-based care. Integrate treatment of substance use disorder (SUD), parenting interventions, and therapeutic treatment for all family members in one comprehensive treatment approach to including clinical children's services. Promote involvement in recovery oriented services and supports. Provide for immediate access to SUD and MH services for parents in the child welfare system. Help parents with SUD recover. Promote increased engagement and retention in treatment. Facilitate program completion and aftercare, if desired, to promote safety of children; develop a safe, nurturing, and stable living situation; provide information to update the safety plan; reduce the number of out of home placements, when safe to do so; and reduce rates of re-entry into the child welfare system. What We Offer Competitive salary and sign-on bonus. Comprehensive Benefits: Health, dental, vision, and life insurance. Paid Time Off (PTO) and 11 paid holidays. 403(b) Retirement Plan with 9% employer contribution (for eligible staff). Employer-sponsored contributions to a Health Savings Account (HSA) with qualifying plans. Tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligibility, and HRSA loan repayment opportunities. Qualified Supervisor to provide clinical supervision for licensure candidates. Career Growth Opportunities: We invest in our leaders! Qualifications High school diploma or equivalent. Ability to become a Certified Recovery Peer Specialists within one (1) year of employment. Minimum one (1) year experience working with individuals in recovery from SUD or MH. Minimum of two (2) years' in personal recovery. Ability to pass a level II Background clearance and drug test. Valid FL drivers' license, insurance, and safe driving record. For more information regarding the Level II Background Screening click here: ********************************

Provides first point of contact for all Donors and internal department regarding regulated inquires, collection process issues and requests related to SOP questions. Provides timely document review, tracks errors and offers solutions for Donor Services processes. Acts as a liaison to resolve internal processing errors and delivers outstanding internal customer service. Responsibilities The list of essential functions, as outlined herein, is intended to be representative of the duties and responsibilities performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position. * Provides first point of contact support to incoming calls/emails/requests from Donor Services or representatives to answer questions, resolve issues and respond to inquiries * Provides excellent customer service by responding to inbound and making outbound calls in a timely manner and displaying professionalism towards all customers and documents all call information according to standard operating procedures * Identifies Donor Service's needs, clarify information, research every issue and provide solutions and / or alternatives * Assists Donor Services and Recruitment department with meeting department metrics * Provides support with validation of system related to Donor Services * Initiates Smart CAPA, participate in error management and document resolutions. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND/OR EXPERIENCE: High school diploma or equivalent and six months to one year related experience and/or training. CERTIFICATES, LICENSES, REGISTRATIONS AND DESIGNATIONS: None KNOWLEDGE, ABILITIES AND SKILLS: * Ability to adapt and communicate professionally and maintain cooperative working relationships with those contacted in the course of work * Ability to multi-task, set priorities and manage time effectively * Ability to read, understand and follow documents such as safety rules, operating and maintenance instructions, and procedure manuals * Ability to write routine reports and correspondence * Strong phone and verbal communication skills and active listening skills * Ability to follow oral and written instructions * Familiarity with Donor Services practices (i.e. Smart Solve, RSA, and CAPA) * Ability to speak effectively before groups or employees of the organization * Ability to speak, write, read, and understand English * Basic computer skills including knowledge of Microsoft Office applications PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Tasks involve ability to exert light physical effort in sedentary to light work, which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds). Some tasks may involve manual dexterity, visual acuity, hearing acuity, and extended periods of time at a keyboard or work station. ENVIRONMENTAL REQUIREMENTS: The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Functions are regularly performed inside without potential for exposure to adverse conditions, such as inclement weather, atmospheric elements and pathogenic substances. The noise level in the work environment is usually moderate. OneBlood is an Equal Opportunity Employer/Vet/Disability/Other Protected Categories

Provides first point of contact for all Donors and internal department regarding regulated inquires, collection process issues and requests related to SOP questions. Provides timely document review, tracks errors and offers solutions for Donor Services processes. Acts as a liaison to resolve internal processing errors and delivers outstanding internal customer service. Responsibilities The list of essential functions, as outlined herein, is intended to be representative of the duties and responsibilities performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position. Provides first point of contact support to incoming calls/emails/requests from Donor Services or representatives to answer questions, resolve issues and respond to inquiries Provides excellent customer service by responding to inbound and making outbound calls in a timely manner and displaying professionalism towards all customers and documents all call information according to standard operating procedures Identifies Donor Service's needs, clarify information, research every issue and provide solutions and / or alternatives Assists Donor Services and Recruitment department with meeting department metrics Provides support with validation of system related to Donor Services Initiates Smart CAPA, participate in error management and document resolutions. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND/OR EXPERIENCE: High school diploma or equivalent and six months to one year related experience and/or training. CERTIFICATES, LICENSES, REGISTRATIONS AND DESIGNATIONS: None KNOWLEDGE, ABILITIES AND SKILLS: Ability to adapt and communicate professionally and maintain cooperative working relationships with those contacted in the course of work Ability to multi-task, set priorities and manage time effectively Ability to read, understand and follow documents such as safety rules, operating and maintenance instructions, and procedure manuals Ability to write routine reports and correspondence Strong phone and verbal communication skills and active listening skills Ability to follow oral and written instructions Familiarity with Donor Services practices (i.e. Smart Solve, RSA, and CAPA) Ability to speak effectively before groups or employees of the organization Ability to speak, write, read, and understand English Basic computer skills including knowledge of Microsoft Office applications PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Tasks involve ability to exert light physical effort in sedentary to light work, which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds). Some tasks may involve manual dexterity, visual acuity, hearing acuity, and extended periods of time at a keyboard or work station. ENVIRONMENTAL REQUIREMENTS: The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Functions are regularly performed inside without potential for exposure to adverse conditions, such as inclement weather, atmospheric elements and pathogenic substances. The noise level in the work environment is usually moderate. OneBlood is an Equal Opportunity Employer/Vet/Disability/Other Protected Categories

What We're Looking For… We're seeking a caring and compassionate non-certified Memory Support Caregiver or CNA to join our team! Our Memory Support Caregivers and CNA's work within our dedicated Memory Care building: Connected Living. This person will provide for the daily needs of our Connected Living residents. The ideal Memory Support Caregiver candidate will have a flexible schedule, and a passion for compassionate caregiving. Previous caregiving experience and/or experience caring for residents with dementia and related memory disorders is preferred. This is a PRN position.

The Driver Support Specialist is responsible for opening the Base every morning and ensures Drivers correctly inspect their respective vehicles. Keeps the "Daily Log for Vehicles" updated and sends to the Department daily. ESSENTIAL DUTIES AND RESPONSIBILITIES Takes company vehicles to the repair shops if needed. Replaces any absent driver and should make sure to provide the service without inconvenience. Helps in answering incoming calls to the Base offices. Assume the Dispatcher's work when he/she is absent. Enforces the Transportation Department rules, regulations and procedures in the daily operation of the drivers and logistic needs. Maintain current transportation information log to date and track the GPS display screen to pinpoint exact locations of all vehicles throughout the day. Cooperates in enforcing the timely pick-up and drop-off by drivers of all patients to and from their respective appointments. Keep track of the Daily Transportation Schedule avoiding any unnecessary overtime by the drivers. Helps to prepare schedule for the following day's routes and to verify the information entered for each trip is accurate. Helps to organize the work to meet the schedule and timelines within a constantly changing environment. Informs the Base Manager and Dispatcher of any incident or delays with patients for proper investigation. Other duties as assigned. EXPERIENCE AND REQUIRED SKILLS High School Diploma or equivalent required. Valid FL Drivers License. The ability to work with individuals from diverse cultural levels, ethnic and age groups. To excel on customer service excellence. Able to work in a fast-paced and stressful environment maintaining a professional demeanor. Possess superior interpersonal and communication skills. Able to operate a computer and the needed software to handle the transportation programs. Bi-lingual preferred having the ability to communicate clearly and concisely in both English and Spanish. IMC Health provides equal employment opportunity to all applicants and employees. No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, sex, age, national origin, disability status, genetics, citizenship status, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

About Us: Revive is a dynamic and innovative organization specializing in healthcare delivery and technology. We pride ourselves on delivering exceptional products/services and building strong, long-lasting relationships with our valued clients. The Member Support Specialist is responsible for answering incoming calls, emails, and chats from the Members and Care Coordinators. Also ensuring that members are navigated successfully through their healthcare and social determinant needs. Duties: * Responsible for demonstrating the highest skill levels regarding member service, data entry, problem-solving, and the ability to follow-up and follow through to assist members. * Responsible for learning all care plans and building a strong knowledge base to provide excellent customer care. * Help resolve member concerns pertaining to membership benefits, member portal support, and general inquiries. * Manage and resolve web support tickets and live chats from members. * Assist with member education and ensure that each member has access to the services needed. * Serve as a liaison between the member and other departments * Consistently exhibit behavior and communication skills that demonstrate Revive Health's commitment to superior member service, including quality, care, and concern with every internal and external customer. * Use, protect, and disclose members protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards * Perform outbound calls to members as needed or assigned * Perform additional duties as assigned Requirements * High school diploma or GED required * Two (2) or more years' of call center experience * Previous experience working with health insurance or in a health care environment * Computer literate with strong data entry skills * Customer service-oriented * Excellent verbal and written communication skills * Strong active listening skills * Impeccable telephone skills and telephone etiquette * Ability to maintain composure to a challenging situation * Excellent problem-solving skills * Organized, detail-oriented and task-oriented * Ability to multi-task and be flexible * Ability to work in a fast-paced, team-oriented environment * Self-motivated and team player * Ability to propose new, better solutions

About Us: Revive is a dynamic and innovative organization specializing in healthcare delivery and technology. We pride ourselves on delivering exceptional products/services and building strong, long-lasting relationships with our valued clients. The Member Support Specialist is responsible for answering incoming calls, emails, and chats from the Members and Care Coordinators. Also ensuring that members are navigated successfully through their healthcare and social determinant needs. Duties: * Responsible for demonstrating the highest skill levels regarding member service, data entry, problem-solving, and the ability to follow-up and follow through to assist members. * Responsible for learning all care plans and building a strong knowledge base to provide excellent customer care. * Help resolve member concerns pertaining to membership benefits, member portal support, and general inquiries. * Manage and resolve web support tickets and live chats from members. * Assist with member education and ensure that each member has access to the services needed. * Serve as a liaison between the member and other departments * Consistently exhibit behavior and communication skills that demonstrate Revive Health's commitment to superior member service, including quality, care, and concern with every internal and external customer. * Use, protect, and disclose members protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards * Perform outbound calls to members as needed or assigned * Perform additional duties as assigned Requirements * High school diploma or GED required * Two (2) or more years' of call center experience * Previous experience working with health insurance or in a health care environment * Computer literate with strong data entry skills * Customer service-oriented * Excellent verbal and written communication skills * Strong active listening skills * Impeccable telephone skills and telephone etiquette * Ability to maintain composure to a challenging situation * Excellent problem-solving skills * Organized, detail-oriented and task-oriented * Ability to multi-task and be flexible * Ability to work in a fast-paced, team-oriented environment * Self-motivated and team player * Ability to propose new, better solutions

Replies within 24 hours Job Title: Personal Support Specialist (PSS) Schedule: Part-Time We are seeking a compassionate and reliable Personal Support Specialist (PSS) to join our team. The PSS provides essential, hands-on support to individuals in their homes, helping them maintain independence and a high quality of life. This role is ideal for someone who is caring, dependable, and committed to making a difference in the lives of others. Key Responsibilities: Assist clients with activities of daily living (ADLs) such as bathing, grooming, dressing, toileting, and mobility Perform light housekeeping duties including meal preparation, laundry, and tidying living spaces Provide companionship and emotional support to clients Assist with medication reminders (as allowed by state regulations) Monitor and report any changes in the client's condition or behavior Follow care plans and document daily activities accurately Adhere to safety protocols and infection control procedures Qualifications: High school diploma or equivalent Certification as a Personal Support Specialist (PSS) or willingness to complete approved training Previous experience in home care, assisted living, or a related field is preferred but not required Strong communication and interpersonal skills Ability to handle physical aspects of the job (e.g., lifting, bending) Reliable transportation and valid driver's license (if travel is required) Must pass background checks and any other state-required screenings Why Join Us: r Flexible part-time hours Supportive team environment Opportunity to make a meaningful difference in the community We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Becoming a Caregiver Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes. As our population ages, the demand for caregivers is growing every day! Is this career right for you? Member businesses are independently owned and operated. Your application will go directly to the member business, and all hiring decisions will be made by the management of that business. All inquiries about employment at these businesses should be made directly to the business location, and not to Home Care Association of America.

Replies within 24 hours Job Title: Personal Support Specialist (PSS) Schedule: Part-Time We are seeking a compassionate and reliable Personal Support Specialist (PSS) to join our team. The PSS provides essential, hands-on support to individuals in their homes, helping them maintain independence and a high quality of life. This role is ideal for someone who is caring, dependable, and committed to making a difference in the lives of others. Key Responsibilities: Assist clients with activities of daily living (ADLs) such as bathing, grooming, dressing, toileting, and mobility Perform light housekeeping duties including meal preparation, laundry, and tidying living spaces Provide companionship and emotional support to clients Assist with medication reminders (as allowed by state regulations) Monitor and report any changes in the client's condition or behavior Follow care plans and document daily activities accurately Adhere to safety protocols and infection control procedures Qualifications: High school diploma or equivalent Certification as a Personal Support Specialist (PSS) or willingness to complete approved training Previous experience in home care, assisted living, or a related field is preferred but not required Strong communication and interpersonal skills Ability to handle physical aspects of the job (e.g., lifting, bending) Reliable transportation and valid driver's license (if travel is required) Must pass background checks and any other state-required screenings Why Join Us: Flexible part-time hours Supportive team environment Opportunity to make a meaningful difference in the community We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Becoming a Caregiver Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes. As our population ages, the demand for caregivers is growing every day! Is this career right for you? Member businesses are independently owned and operated. Your application will go directly to the member business, and all hiring decisions will be made by the management of that business. All inquiries about employment at these businesses should be made directly to the business location, and not to Home Care Association of America.

Employment Type: Full-Time Experience Level: Entry-Mid Level Healthcare Experience: Not Required (Paid Training Provided) Make a real difference in people's lives - bring your compassion, and we'll provide the clinical training. Serenity Healthcare is hiring Patient Support Specialists to work directly with patients receiving innovative mental health treatment. This role is ideal for individuals from customer service, hospitality, education, or caregiving backgrounds who thrive on helping others feel supported, safe, and understood. 💡 No medical experience required. We provide paid training and national certification. About the Role As a Patient Support Specialist, you'll support patients throughout their Transcranial Magnetic Stimulation (TMS) treatment - a non-invasive, FDA-approved therapy for depression and other mental health conditions. You'll be a consistent, calming presence and play a key role in each patient's care experience. What You'll Be Doing Provide one-on-one support to patients during treatment sessions Operate and monitor TMS equipment (training provided) Encourage patients using positive tools such as journaling, goal-setting, and mindfulness Accurately document sessions and communicate updates with clinical staff Help create a welcoming, supportive, and respectful clinic environment Who We're Looking For We value empathy, reliability, and strong people skills over prior healthcare experience. This role is a great fit if you come from: Customer service, hospitality, retail, education, or caregiving roles A people-facing environment where trust and emotional awareness matter Requirements (Must-Haves) 2+ years of full-time professional experience (any industry) Clear, professional verbal and written communication skills High emotional intelligence, patience, and compassion Dependable, punctual, and open to coaching and feedback Authorized to work in the U.S. Ability to pass a background check and drug screening Why Join Serenity Healthcare? At Serenity, your work directly helps people take back their lives. We invest in our team and provide real opportunities to grow. Benefits Include: 90% employer-paid medical, dental, and vision insurance 401(k) retirement plan 10 PTO days (15 after one year) + 10 paid holidays Advancement and promotion opportunities as we expand Supportive, mission-driven culture where your work matters About Serenity Healthcare Serenity Healthcare is a national mental health provider delivering personalized, evidence-based care for patients who haven't found success with traditional treatments. Using FDA-cleared TMS technology and a whole-person approach, we help individuals heal from depression, anxiety, PTSD, and more. Serenity Healthcare is an Equal Opportunity Employer. All qualified applicants are encouraged to apply.

Employment Type: Full-Time Experience Level: Entry-Mid Level Healthcare Experience: Not Required (Paid Training Provided) Make a real difference in people's lives - bring your compassion, and we'll provide the clinical training. Serenity Healthcare is hiring Patient Support Specialists to work directly with patients receiving innovative mental health treatment. This role is ideal for individuals from customer service, hospitality, education, or caregiving backgrounds who thrive on helping others feel supported, safe, and understood. 💡 No medical experience required. We provide paid training and national certification. About the Role As a Patient Support Specialist, you'll support patients throughout their Transcranial Magnetic Stimulation (TMS) treatment - a non-invasive, FDA-approved therapy for depression and other mental health conditions. You'll be a consistent, calming presence and play a key role in each patient's care experience. What You'll Be Doing Provide one-on-one support to patients during treatment sessions Operate and monitor TMS equipment (training provided) Encourage patients using positive tools such as journaling, goal-setting, and mindfulness Accurately document sessions and communicate updates with clinical staff Help create a welcoming, supportive, and respectful clinic environment Who We're Looking For We value empathy, reliability, and strong people skills over prior healthcare experience. This role is a great fit if you come from: Customer service, hospitality, retail, education, or caregiving roles A people-facing environment where trust and emotional awareness matter Requirements (Must-Haves) 2+ years of full-time professional experience (any industry) Clear, professional verbal and written communication skills High emotional intelligence, patience, and compassion Dependable, punctual, and open to coaching and feedback Authorized to work in the U.S. Ability to pass a background check and drug screening Why Join Serenity Healthcare? At Serenity, your work directly helps people take back their lives. We invest in our team and provide real opportunities to grow. Benefits Include: 90% employer-paid medical, dental, and vision insurance 401(k) retirement plan 10 PTO days (15 after one year) + 10 paid holidays Advancement and promotion opportunities as we expand Supportive, mission-driven culture where your work matters About Serenity Healthcare Serenity Healthcare is a national mental health provider delivering personalized, evidence-based care for patients who haven't found success with traditional treatments. Using FDA-cleared TMS technology and a whole-person approach, we help individuals heal from depression, anxiety, PTSD, and more. Serenity Healthcare is an Equal Opportunity Employer. All qualified applicants are encouraged to apply.

Replies within 24 hours Job Title: Personal Support Specialist (PSS) Schedule: Part-Time We are seeking a compassionate and reliable Personal Support Specialist (PSS) to join our team. The PSS provides essential, hands-on support to individuals in their homes, helping them maintain independence and a high quality of life. This role is ideal for someone who is caring, dependable, and committed to making a difference in the lives of others. Key Responsibilities: Assist clients with activities of daily living (ADLs) such as bathing, grooming, dressing, toileting, and mobility Perform light housekeeping duties including meal preparation, laundry, and tidying living spaces Provide companionship and emotional support to clients Assist with medication reminders (as allowed by state regulations) Monitor and report any changes in the client's condition or behavior Follow care plans and document daily activities accurately Adhere to safety protocols and infection control procedures Qualifications: High school diploma or equivalent Certification as a Personal Support Specialist (PSS) or willingness to complete approved training Previous experience in home care, assisted living, or a related field is preferred but not required Strong communication and interpersonal skills Ability to handle physical aspects of the job (e.g., lifting, bending) Reliable transportation and valid driver's license (if travel is required) Must pass background checks and any other state-required screenings Why Join Us: Competitive starting pay of $18.50/hour Flexible part-time hours Supportive team environment Opportunity to make a meaningful difference in the community We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Becoming a Caregiver Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes. As our population ages, the demand for caregivers is growing every day! Is this career right for you? Member businesses are independently owned and operated. Your application will go directly to the member business, and all hiring decisions will be made by the management of that business. All inquiries about employment at these businesses should be made directly to the business location, and not to Home Care Association of America.

Individuals in this position monitor, enter, transmit, and report on the data collected in the agency s Electronic Health Record system. Provides operational and consultation support to field and professional staff. Work is performed under the direct supervision of the E.H.R Data Coordinator. Position Expectation In keeping with the mission and core values of Tri-County Human Services, all persons served, stakeholders, and fellow employees will be treated with dignity, respect, and shown sensitivity to their cultural diversity. Primary Duties and Responsibilities Advises EHR Data Coordinator and unit staff regarding any operation problems with Credible system. Gathers, collates, and prepares documents, materials, and information required for County, State, and Federal contracts for the purpose of data entry and/or batch upload into internal and external Electronic Health Records. Monitor and process incidental service logs for compliance and accuracy prior to billing. Enter incidental rate, incidental service type, and approve incidental services that meet compliance for billing into Electronic Health Record. Scan and upload documents into Electronic Health Record when necessary. Monitor and Input Pregnant Postpartum and Women with Dependent Children (PPWDC) Outcome data. Monitor and respond to IT Help Desk Tickets as needed. Keep information confidential. Comply with data integrity and security policies. Ensure proper use of office equipment and report any issues at time of occurrence. This position qualifies for short and long-term telecommuting per policy 100.007 Telecommuting Guidelines. Performs other reasonable and related duties as assigned. Minimum Training and Experience A high school diploma or GED and at least two (2) years of data entry or clerical experience are required. This position requires a working knowledge of the following computer software programs or equivalent: Microsoft Office, Microsoft Outlook, Excel, and Teams. The ability to type at a rate of thirty (35) correct words per minute is required, but sixty (60) words per minute are preferred. Requires the ability to work independently and to consistently exercise discretion and independent judgment. The ability to manage and process high volumes of data accurately. Attention to detail and ability to concentrate for extended periods. Excellent verbal and written communication skills. This position requires a level 2 background screening: ******************************** Tri-County Human Services, Inc. is an equal opportunity employer. M/F