Program Management Analyst jobs at U.s.government

Apply Program Analyst Office of Personnel Management Human Resources Solutions Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply This position is in Human Resources Solutions (HRS), Core Human Capital Management (HCM) program. As a Program Analyst/Business Analyst, you will work with Data Analysts, Software Engineers, Account Managers, Agency Customers and leadership to discover customer needs, document requirements, and design and test Federal HRIT products supporting Core HCM. HRS has many job openings at various levels and locations. View them here: ************************************************** Summary This position is in Human Resources Solutions (HRS), Core Human Capital Management (HCM) program. As a Program Analyst/Business Analyst, you will work with Data Analysts, Software Engineers, Account Managers, Agency Customers and leadership to discover customer needs, document requirements, and design and test Federal HRIT products supporting Core HCM. HRS has many job openings at various levels and locations. View them here: ************************************************** Overview Help Accepting applications Open & closing dates 12/12/2025 to 12/29/2025 Salary $90,025 to - $117,034 per year The salary range above is basic pay. Locality rate will be added based on location. Pay scale & grade GS 13 Locations many vacancies in the following locations: Washington, DC Macon, GA Kansas City, MO Durham County, NC Show morefewer locations (3) Philadelphia, PA San Antonio, TX Norfolk, VA Remote job No Telework eligible No Travel Required 25% or less - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential None Job family (Series) * 0343 Management And Program Analysis Supervisory status No Security clearance Other Drug test No Position sensitivity and risk Moderate Risk (MR) Trust determination process * Credentialing * Suitability/Fitness Financial disclosure No Bargaining unit status No Announcement number 26-JMW-12843687-MP Control number 852346500 This job is open to Help Federal employees - Competitive service Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales. Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Land and base management Current or former employees of a base management agency. Veterans Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference Military spouses Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty. Individuals with disabilities Individuals who are eligible under Schedule A. Peace Corps & AmeriCorps Vista Individuals who have served at least 2 years with the Peace Corps or 1 year with AmeriCorps VISTA. Videos Duties Help * Evaluate customer goals, problems, or questions to design products that meet their Core HCM needs. * Serve as a liaison between internal stakeholders and the vendor to ensure system requirements are accurately captured and implemented in the HCM platform. * Break down features into user stories with clear acceptance criteria that can be understood by engineering teams. * Shepherd user stories through multiple stages of the software lifecycle (e.g., requirements development, planning, development, testing, deployment, implementation) to meet customer needs. * Consult with current and potential customer agencies to identify their needs and translate them into user stories and test cases for system documentation. * Conduct functional, regression, and user acceptance testing (UAT) to validate system behavior against requirements. * Research Tier 2 and 3 help desk issues and respond to customer inquiries. * Consult with trainers and customers to contribute to the development of meaningful user support content. * Innovate new solutions in the Federal HR space to balance user, agency and government-wide needs and priorities. * Manage a backlog of user stories to ensure the most valuable capabilities are prioritized. Requirements Help Conditions of employment * Must be a U.S. Citizen or National * Males born after 12-31-59 must be registered for Selective Service * Suitable for Federal employment, determined by a background investigation * May be required to successfully complete a probationary period * Candidates will not be hired based on their race, sex, color, religion, or national origin * Complete the initial online assessment and USAHire Assessment, if required * This position is eligible for inclusion in the bargaining unit. * if the duty station is finalized outside of the Washington, DC metropolitan area, this position will not be represented by a bargaining unit. Qualifications For the GS 13: You must have one full year (52 weeks) of specialized experience that is at least equivalent in difficulty and complexity to work performed at the GS-12 grade level. You must include evidence of this specialized experience in your resume, including dates of experience (month/year), to be considered qualified for this position. Specialized experience for this position must have included ALL the following: * Managing projects to evaluate, enhance, and implement HR systems, including task coordination and team support to achieve project objectives; AND * Collaborating with customers and system users to gather information on system requirements, workflows, functional specifications, and desired HR solution capabilities, while helping to organize and prioritize analytics requests or user stories; AND * Supporting requirement definition, conducting system testing, and documenting workflows to ensure data integrations and business rules align with federal HR policies and regulations. Merit promotion applicants must meet time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the GS-12 level is required to meet the time-in-grade requirements for the GS 13 level. You must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education This job does not have an education qualification requirement. Additional information Relocation expenses will not be paid. If you are unable to apply online and would like to request information about the Alternate Application process, please use the contact information at the bottom of this announcement. This job opportunity announcement may be used to fill additional similar vacancies across OPM. During the application process you will have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, the veteran must be a preference eligible or a veteran separated after 3 years or more of continuous active service performed under honorable conditions. Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements visit the following websites: * Persons with Disabilities-Schedule A * Special Hiring Authorities for Veterans * Special Hiring Authority for Certain Military Spouses * Other Special Appointment Authorities Males born after 12-31-59 must be registered or exempt from Selective Service (see ************************************** Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request an RA in your online application. Requests for RA for the USA Hire Competency-Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency-Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency-Based Assessments if you received the link after the close of the announcement. To determine if you need an RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: ***************************************************************************************** As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period, or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: * your performance and conduct; * the needs and interests of the agency; * whether your continued employment would advance organizational goals of the agency or the Government; and * whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period (or trial period) your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses to the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Accountability * Attention to Detail * Customer Service * Decision Making * Flexibility * Influencing/Negotiating * Integrity/Honesty * Interpersonal Skills * Learning * Reading Comprehension * Reasoning * Self-Management * Stress Tolerance * Teamwork The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. All qualified Non-Competitive applicants and the best-qualified Merit Promotion applicants will be referred to the hiring manager for consideration. Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well-qualified for the position (obtain a score of 85 or higher on assessments); and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: ************************************************************* Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must provide a complete Application Package which includes: * Your Resume showing the applicant's name, email address, work schedule, hours worked per week, dates of employment, and duties performed to include pay plan, series, and grade level for relevant federal experience. Your resume must show complete information for each job entry to support minimum qualifications. Only the first 2 pages of the resume/application will be used to verify minimum qualifications. Please be sure to include specific dates of employment and work schedule(s). * Do not include the following types of information in your resume: * Classified or government sensitive information * Social Security Number (SSN) * Photos of yourself * Personal information, such as age, sex, religious affiliation, etc. * Encrypted and digitally signed documents * Other supporting documents: * Cover Letter, optional * Most recent Performance Appraisal, optional * Your most recent Promotion, Within Rate Increase (WRI/WGI), or Appointment/Conversion SF-50 or Notification of Personnel Action if applying as a current or former Federal / OPM Employee showing you are/were in the competitive service and the highest grade or promotion potential held, required if applying as a current or former Federal / OPM employee. * Worker's Compensation Separation: Agency certification of inability to place employee AND Notification of Separation OR Separation SF-50. * Disability Annuity Termination: Notification from OPM of disability annuity termination AND Separation SF-50 of the last position held. * Military Reserve or National Guard Technician Special Disability Retirement Annuity under 5 U.S.C. 8337(h) or 8456: Certification of special disability retirement annuity from a military department or National Guard Bureau AND Separation SF-50 of the last position held. * Veterans Employment Opportunity Act, Veterans Recruitment Appointment, and 30% Disabled Veteran Eligible: DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty under honorable conditions within 120 days. * Schedule A, Persons with Disabilities Appointment Eligibles: Schedule A letter from a physician, local, state, or federal rehabilitation office citing your eligibility under 5 CFR 213.3102 (u). * Certain Family Members Eligible under E.O. 12721: Your most recent non-award SF-50 and performance appraisal. * Certain Military Spouses Eligible under E.O. 13832: Permanent Change of Station (PCS) orders; OR verification of the member's 100% disability (VA Letter); and/or verification of the member's death while on active duty (DD-1300 and Death Certificate) AND verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage). * Interchange Agreement with Other Merit Systems Eligible: Documentation of eligibility as listed in each interchange agreement. Failure to submit any of the above-mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. How to Apply Help Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: 1. Click the Apply Online button. 2. Answer the questions presented in the application and attach all necessary supporting documentation. 3. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. 4. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. 5. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. 6. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. 7. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. 8. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: *********************************************************************** To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Click on this: ******************************************************** Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. You may preview the assessment questionnaire by clicking here: ******************************************************** Agency contact information OPM Human Resources Email ************ Address OPM Human Resources 1900 E St., NW Washington, DC 20415 US Next steps Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated. You will receive another notification about the status of your application. Once referred, you may be asked to complete a structured interview, written demonstration, and/or final interview. Deliberate attempts to falsify information may be grounds for not selecting you or for dismissing you from the position/agency during the probationary period. We expect to make a job offer within 40 days after the closing date of the announcement. After making a tentative job offer, we will conduct a suitability/security background investigation. For Fair Chance Act Covered Positions: An agency may not request, orally, in writing, or electronically through the USA Jobs website or other electronic means, that an applicant for appointment for a position in the civil service disclose criminal history record information before the appointing agency extends a conditional offer of employment. If you believe you were asked about your criminal history improperly, contact the agency or visit ********************************************************** Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help To apply for this position, you must provide a complete Application Package which includes: * Your Resume showing the applicant's name, email address, work schedule, hours worked per week, dates of employment, and duties performed to include pay plan, series, and grade level for relevant federal experience. Your resume must show complete information for each job entry to support minimum qualifications. Only the first 2 pages of the resume/application will be used to verify minimum qualifications. Please be sure to include specific dates of employment and work schedule(s). * Do not include the following types of information in your resume: * Classified or government sensitive information * Social Security Number (SSN) * Photos of yourself * Personal information, such as age, sex, religious affiliation, etc. * Encrypted and digitally signed documents * Other supporting documents: * Cover Letter, optional * Most recent Performance Appraisal, optional * Your most recent Promotion, Within Rate Increase (WRI/WGI), or Appointment/Conversion SF-50 or Notification of Personnel Action if applying as a current or former Federal / OPM Employee showing you are/were in the competitive service and the highest grade or promotion potential held, required if applying as a current or former Federal / OPM employee. * Worker's Compensation Separation: Agency certification of inability to place employee AND Notification of Separation OR Separation SF-50. * Disability Annuity Termination: Notification from OPM of disability annuity termination AND Separation SF-50 of the last position held. * Military Reserve or National Guard Technician Special Disability Retirement Annuity under 5 U.S.C. 8337(h) or 8456: Certification of special disability retirement annuity from a military department or National Guard Bureau AND Separation SF-50 of the last position held. * Veterans Employment Opportunity Act, Veterans Recruitment Appointment, and 30% Disabled Veteran Eligible: DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty under honorable conditions within 120 days. * Schedule A, Persons with Disabilities Appointment Eligibles: Schedule A letter from a physician, local, state, or federal rehabilitation office citing your eligibility under 5 CFR 213.3102 (u). * Certain Family Members Eligible under E.O. 12721: Your most recent non-award SF-50 and performance appraisal. * Certain Military Spouses Eligible under E.O. 13832: Permanent Change of Station (PCS) orders; OR verification of the member's 100% disability (VA Letter); and/or verification of the member's death while on active duty (DD-1300 and Death Certificate) AND verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage). * Interchange Agreement with Other Merit Systems Eligible: Documentation of eligibility as listed in each interchange agreement. Failure to submit any of the above-mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.