Customer Service Representative jobs at Union Wireless - 14 jobs

Job Description Viaero's Online/E-Commerce Sales Representatives are a specialized team that sells Viaero products and services to customers via our website. They speak with customers and potential customers through web-chat and on the telephone in order to assist them with selection and purchase of phones, tablets, internet/home phone services, and accessories. The online sales team members work within a Viaero corporate facility in Fort Morgan. What are the day-to-day responsibilities? Successfully assist customers in the purchase of Viaero products and services Execute a needs analysis for each customer Maintain a superior level of customer service Source new sales opportunities through inbound lead follow-up, outbound cold calls, and emails Maintain and expand database of prospects within assigned territory Route qualified business account opportunities to the appropriate sales executives Follow through on fulfillment of orders Respond in a timely manner to customer inquiries, needs and problems What are the qualifications? Fluency in Spanish and English is required Previous or current sales experience is REQUIRED to be considered for this role. Outside or inside/internet sales experience is preferred. High School diploma or GED is required. Candidates must be at least 18, have a valid driver's license, and the ability to pass all pre-employment checks, which include driving record, criminal background, and substance screening. What does Viaero provide to me as an employee? Starting hourly pay ranges between $16 and $17 per hour, and our Associates earn monthly commission based upon sales performance. Viaero offers opportunities, rewards and programs to support your immediate needs and your long-term goals. Comprehensive benefits package includes health insurance benefits (Medical, Vision and Dental), Short-term Disability, Life Insurance, free phone/service, tuition reimbursement, 401(k) with company match, commission earnings based on sales performance, vacation, sick leave and holiday pay.

JOB TITLE: Technical Services Operator II DEPARTMENT: Construction EMPLOYMENT STATUS: Temporary At SAC Wireless, it's our people who make the difference and are the backbone of our technology services. Employing some of the most talented, dedicated people on the planet is not by chance. People from all over the country choose SAC as the cornerstone of their careers, helping create and deliver communications, integration, and engineering solutions that our customers demand so that our world keeps moving and stays connected. Join SAC and help shape our future while creating yours. SAC designs, builds and maintains end-to-end network infrastructure for telecommunications, enterprise and public sector customers. An industry leader with highly trained and certified professionals providing best-in- class network solutions and services. SUMMARY: The primary responsibilities of this position are performing physical and mechanical activities, telecommunication infrastructure audits, installation of hardware/software systems; as well as, cabinet maintenance and upgrades. DUTIES AND RESPONSIBILITIES: The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. • Ability to follow all state and federal safety regulations (OSHA, local turfing vendor, etc.) while working in an efficient and productive manner. • Installation, commissioning, operations, integration and maintenance of cabinets. • Create and maintain project databases as needed. • Provide comprehensive and accurate reporting of all project activities. • Ensure all closeout data has been compiled, reviewed and submitted in a timely manner. • Installs, maintains and repairs radio access nodes, core network transmission equipment on operational telecommunications networks. • Interacts with other technicians and customer's technical staff. • Trouble shoots RBS issues, board issues (CBU/DUL, OBIF, RAX and TX). • UMTS installation, integration & troubleshooting. • Microwave installation, commissioning and alignment. • LTE installation, integration & troubleshooting. • Understands and implements RAN, RF and Transmission designs. • GSM installation and integration of GSM cabinets & trouble shooting. • Simple knowledge of cell sites. • Basic knowledge of Antennae & RF configuration at cell sites. • Grounding and various types of electrical voltages and safe connection methods. • Interprets various documents (e.g. blueprints, diagrams, manufacturer specifications, etc.) to ensure proper installation of antenna systems using technical expertise, and knowledge of blueprints and diagrams. • Knowledge of fiber tags, wax string, CX, RBS, WCDMA. • H&S Implementation. • Ability to safely use hand and small power tools. • Capacity to follow detailed verbal and written instructions. • Troubleshooting skills. • A willingness to travel and/or work outdoors in all weather conditions when required. QUALIFICATIONS: • Valid Driver's License • High School Graduate • Two or more years of experience in a network rollout discipline • Two or more years of experience in wireless industry • First Aid Training/CPR preferred • OSHA 10 Certification preferred • Certifications UMTS, LTE, WCDMA, GSM or similar. • LTE RBS certified • Electrical training with some telecommunications experience. • To perform this job successfully, an individual should have knowledge of: Internet Software; Spreadsheet Software (Excel); Word Processing Software (Word); and Electronic Mail Software (Outlook). • Ability to read and interpret technical construction drawings. • Decision making and problem solving skills. • Cell site installation experience is preferred. • Demonstrated understanding of microwave and fiber transmission concepts. • LTE and CDMA experience. • Flexibility in working hours and travel. Ability to travel overnight. • A demonstrated understanding of multiple client network topologies and associated Radio access network (RAN) and Optical / Microwave Transmission infrastructure. • Experience integrating and troubleshoot cabinets and rack mounted equipment. • Working knowledge of Ericsson Microsoft Office Suite. COMPANY BENEFITS: • Full Benefit Package, 401K program, and opportunities for advancement in a rapidly growing industry with a financially stable company. • Employment is dependent on the successful completion of a background check and drug screen. OUR MISSION: We build an intelligent, connected world through the unparalleled execution of services and delivery of solutions to the telecommunications industry. CORE COMPETENCIES AND EXPECTATIONS: • Safety: Make a personal commitment to safety every day. • Quality: Produce high quality work product. • Speed: Execute with a sense of urgency and speed. • Professionalism: Display a professional attitude in conduct with customers, vendors and teammates. • Customer Service: Understand our customers' needs and deliver for them. • Teamwork: Foster teamwork and be a great member of the team. • Communication: Create and welcome open and honest communication. • Ethics: Exhibit unquestionable integrity. • Good Decisions: Make sound, smart decisions and welcome input from others. • Financial Acumen: Understand how our work impacts customers' and our company's bottom-line. • World View: Understand how our work builds an intelligent, connected world. CORE VALUES: • Hire and Develop Great People: We hire talented people to share our mission, values, and core competences and we are committed to developing the best people in our business. • Say It: We commit to action with our customers, suppliers, shareholders and team members; and lead with conviction and courage. • Own It: We execute with intention, urgency, and rigor and embrace personal accountability for our commitments. • Make it Better: We improve every day in every facet of our mission and business, and seek to be world-class in all that we do. • Expect Amazing: When we combine great people with the ability to say it, own it, and make it better, we expect to amaze our customers, suppliers, shareholders and team members as we deliver services and solutions. PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee is frequently required to do the following: • Sit for prolonged periods. • Coordinate multiple tasks simultaneously. • Accurately complete detailed forms and reports. • Calculate figures and amounts. • Travel may be required but limited. WORK ENVIRONMENT: • Onsite at job locations. • Potential exposure to outdoor elements. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $22.07 - $33.13/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Responsibilities: Perform data entry of required information. Manage account relationships, maintain effective communications and ensure customer requirements are met. Work with posting clerk to ensure completion of recon, transportation, and all other vehicle charges are applied to the appropriate vehicle in the system. Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems. Communicate with Transportation Team to arrange required transportation or obtain information including transportation condition reports, bills, etc. Establish electronic customer vehicle files in the computer system. Update vehicle files on a continuous basis with standardized abbreviations to assure that vehicle location, condition, special announcements, and other activities relative to the vehicle are properly recorded. Seek floor price information from account representative and enter it into computer system. In coordination with account representative, account operations coordinator, and account specific procedures, prepare sale vehicle run process including run order, scheduling, notice to customer account, etc. Follow up on vehicle preparation for the sale by reconciling incoming bills against ordered work/repairs for each Institutional customer vehicle. Contact customer coordinators, service vendors and/or account representatives when the information is missing, or problems occur. Communicate with the accounting department to balance the sales and perform post-sale invoicing for accounts receivable as needed. Communicate with Vehicle Operations Team to prepare assigned vehicles for online programs. Prepare various reports, lists and handouts such as sales and expense report, sold vehicles by net amounts report, dealer attendance report, lot and transportation damage report, block summaries, etc. Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. Perform other duties as assigned by management. Qualifications: Minimum: High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field. Ability to work in a fast-paced environment, receptive to change and able to multitask. Prior clerical or administrative experience required. Proficient in Microsoft Excel required. Commitment to providing excellent customer service required. Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.). Ability to sit or stand for prolonged periods of time. Communications and Organizational skills required. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future. Application Deadline: 02/12/2026

As we shape the future of media and technology, our 136,000 employees strive to earn the respect and trust of our customers, our shareholders and members of the communities we serve. Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. Job Description BE THE VOICE OF AWESOME. More Than a Call Center The Front Line to Customer Happiness When XFINITY customers call with a problem, it's up to you to help set things right. Which means you'll need to be equal parts empathizer, negotiator, troubleshooter and techie - a think-on-your-feet multi-tasker who's able to turn any situation around - and close the call with a smile. XFINITY'S Customer Service Account Executives are the all-around, front line customer resource, handling everything from technical questions about our products and equipment, addressing billing issues, promoting and selling new products and services (including XFINITY HOME), and generally doing whatever it takes to help our customers feel well taken care of and happy. To succeed, you'll need sound judgment, strong tact and diplomacy, and the talent to think "off-script" to deliver the best solution in a timely, efficient manner. A high school diploma or the equivalent is required, along with the flexibility to work overtime, weekends.Fluent in another language? Certain locations have amazing bilingual opportunities available! If you're ready to be the Voice of Awesome and you'd welcome the challenge of providing exceptional support in a supportive, team setting, we'd like to hear from you. Qualifications - High School or Equivalent - Generally requires 1-2 years related experience

Job Description As a Bilingual (English/Spanish) Viaero Customer Care Representative, you would be responsible for handling inbound phone calls regarding cellular service. Our Representatives strive to provide one-call resolution for problems, issues, and inquiries conveyed by customers. You would also provide valuable feedback to our management regarding ways to improve efficiency and customer service and can play a large role in retaining our loyal customers. In this role, you get an excellent foundation that you can use to move into higher-level or more specialized positions within the Customer Care team or within other Viaero departments, which allows you an unrivaled opportunity for growth! This position is based in our call center located at 830 E Platte Ave Suite D, Fort Morgan, CO 80701. Shifts are assigned through quarterly shift bid, and on-call and Saturday shifts are done on rotating basis. Customer Care Team hours of operation are as follows: Monday - Friday: 6:00am-8:00pm Saturday: 8:00am-5:00pm (rotating shift) Sunday: 11am - 5:00pm Responsibilities and Duties: Explain and change rate plans, features, services, promotions, and usage. Assist customers who have questions about their bill, or who are having issues with their billing. Add or change existing products/plans/features/services for customers (Opportunity to earn bonuses) Handle customer concerns and requests for general information. Perform other duties as assigned. Qualifications: Viaero's Customer Care Representatives need to have: Outstanding verbal communication and problem-solving skills. A pleasant phone voice and excellent phone etiquette. The ability to learn about our plans, services, and technical features of our products. Fantastic, demonstrated customer service skills. Sales ability is a definite plus! For this vacancy, candidates must be fluent in Spanish and English. Must be at least 18 years old, have a valid driver's license, and a high school diploma or GED. Customer service or sales experience is desirable, but will train the right candidate. Must have the ability to pass pre-employment checks, which include a criminal background check and substance screening, following federal law. What we offer: Growth opportunities Comprehensive benefits package includes health insurance benefits (Medical, Vision and Dental), Short-term Disability, Life Insurance, free phone/service, tuition reimbursement, 401(k) with company match, vacation, sick leave and holiday pay.

Viaero's Online/E-Commerce Sales Representatives are a specialized team that sells Viaero products and services to customers via our website. They speak with customers and potential customers through web-chat and on the telephone in order to assist them with selection and purchase of phones, tablets, internet/home phone services, and accessories. The online sales team members work within a Viaero corporate facility in Fort Morgan. What are the day-to-day responsibilities? Successfully assist customers in the purchase of Viaero products and services Execute a needs analysis for each customer Maintain a superior level of customer service Source new sales opportunities through inbound lead follow-up, outbound cold calls, and emails Maintain and expand database of prospects within assigned territory Route qualified business account opportunities to the appropriate sales executives Follow through on fulfillment of orders Respond in a timely manner to customer inquiries, needs and problems What are the qualifications? Fluency in Spanish and English is required Previous or current sales experience is REQUIRED to be considered for this role. Outside or inside/internet sales experience is preferred. High School diploma or GED is required. Candidates must be at least 18, have a valid driver's license, and the ability to pass all pre-employment checks, which include driving record, criminal background, and substance screening. What does Viaero provide to me as an employee? Starting hourly pay ranges between $16 and $17 per hour, and our Associates earn monthly commission based upon sales performance. Viaero offers opportunities, rewards and programs to support your immediate needs and your long-term goals. Comprehensive benefits package includes health insurance benefits (Medical, Vision and Dental), Short-term Disability, Life Insurance, free phone/service, tuition reimbursement, 401(k) with company match, commission earnings based on sales performance, vacation, sick leave and holiday pay.

We've been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following scripts and independently preparing for the calls you take, these types of calls should be easy for you! Job Description ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project is projected to begin the last week of November and continue strong through late December. Historically, this project has proven to be one of our busiest campaigns which in turn can produce a larger earning potential. While this project will end on December 31st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects. As an Independent Contractor with ACD Direct, you will be providing your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client's enthusiastic callers. Those selected to certify will be notified via email and onboarding can take as little as 48 hours after being invited to a project. Certification for the Winter Project is set to begin October 15th, 2015. Key candidates will be those who are motivated to become certification ready, no later than November 15th, 2015. If you are interested in becoming an ACD Direct Certified Agent please visit ********************* Qualifications Minimum 6 months formal telephone experience, preferably call center related Moderate level of computer knowledge Ability to work with minimal supervision Must be able to type 40 WPM or higher Must be self directed and self motivated Strong listening skills Accuracy Efficiency Excellent written and verbal communication skills Previous call center experience a plus Great Smile Must demonstrate call control Must be able to complete the entire certification process within 14 days of notification of acceptance. Additional Information We look forward to hearing from you! Register online at *********************

As a Bilingual (English/Spanish) Viaero Customer Care Representative, you would be responsible for handling inbound phone calls regarding cellular service. Our Representatives strive to provide one-call resolution for problems, issues, and inquiries conveyed by customers. You would also provide valuable feedback to our management regarding ways to improve efficiency and customer service and can play a large role in retaining our loyal customers. In this role, you get an excellent foundation that you can use to move into higher-level or more specialized positions within the Customer Care team or within other Viaero departments, which allows you an unrivaled opportunity for growth! This position is based in our call center located at 830 E Platte Ave Suite D, Fort Morgan, CO 80701. Shifts are assigned through quarterly shift bid, and on-call and Saturday shifts are done on rotating basis. Customer Care Team hours of operation are as follows: Monday - Friday: 6:00am-8:00pm Saturday: 8:00am-5:00pm (rotating shift) Sunday: 11am - 5:00pm Responsibilities and Duties: Explain and change rate plans, features, services, promotions, and usage. Assist customers who have questions about their bill, or who are having issues with their billing. Add or change existing products/plans/features/services for customers (Opportunity to earn bonuses) Handle customer concerns and requests for general information. Perform other duties as assigned. Qualifications: Viaero's Customer Care Representatives need to have: Outstanding verbal communication and problem-solving skills. A pleasant phone voice and excellent phone etiquette. The ability to learn about our plans, services, and technical features of our products. Fantastic, demonstrated customer service skills. Sales ability is a definite plus! For this vacancy, candidates must be fluent in Spanish and English. Must be at least 18 years old, have a valid driver's license, and a high school diploma or GED. Customer service or sales experience is desirable, but will train the right candidate. Must have the ability to pass pre-employment checks, which include a criminal background check and substance screening, following federal law. What we offer: Growth opportunities Comprehensive benefits package includes health insurance benefits (Medical, Vision and Dental), Short-term Disability, Life Insurance, free phone/service, tuition reimbursement, 401(k) with company match, vacation, sick leave and holiday pay.

As we shape the future of media and technology, our 136,000 employees strive to earn the respect and trust of our customers, our shareholders and members of the communities we serve. Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. Job Description FAST FORWARD YOUR CAREER! Hiring Event Wednesday, 1/13/16 Tours and Interview Sessions at 10:30am, 1:00pm, & 3:30pm Call Center Customer Experience (Repair) positions available in Denver! Applicants should apply prior to the event online at ******************** to requisition # 130506 Leaders will be on site to conduct interviews of qualified candidates and answer questions about the position. Location: 8000 E Iliff Ave Denver, CO 80231 Call Center Customer Experience (Repair) Applicants must meet the following requirements: • High School Diploma or Equivalent • 18 years of age or older • Pass a Drug and Background check Be The Voice of Awesome. Comcast is an EOE/Veterans/Disabled/LGBT employer. Additional Information All your information will be kept confidential according to EEO guidelines.

We've been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following script s and independently preparing for the calls you take, these types of calls should be easy for you! Job Description ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project is projected to begin the last week of November and continue strong through late December. Historically, this project has proven to be one of our busiest campaigns which in turn can produce a larger earning potential. While this project will end on December 31st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects. As an Independent Contractor with ACD Direct, you will be providing your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client's enthusiastic callers. Those selected to certify will be notified via email and onboarding can take as little as 48 hours after being invited to a project. Certification for the Winter Project is set to begin October 15th, 2015. Key candidates will be those who are motivated to become certification ready, no later than November 15th, 2015. If you are interested in becoming an ACD Direct Certified Agent please visit ********************* Qualifications Minimum 6 months formal telephone experience, preferably call center related Moderate level of computer knowledge Ability to work with minimal supervision Must be able to type 40 WPM or higher Must be self directed and self motivated Strong listening skills Accuracy Efficiency Excellent written and verbal communication skills Previous call center experience a plus Great Smile Must demonstrate call control Must be able to complete the entire certification process within 14 days of notification of acceptance. Additional Information We look forward to hearing from you! Register online at *********************

We've been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following script s and independently preparing for the calls you take, these types of calls should be easy for you! Job Description ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project is projected to begin the last week of November and continue strong through late December. Historically, this project has proven to be one of our busiest campaigns which in turn can produce a larger earning potential. While this project will end on December 31st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects. As an Independent Contractor with ACD Direct, you will be providing your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client's enthusiastic callers. Those selected to certify will be notified via email and onboarding can take as little as 48 hours after being invited to a project. Certification for the Winter Project is set to begin October 15th, 2015. Key candidates will be those who are motivated to become certification ready, no later than November 15th, 2015. If you are interested in becoming an ACD Direct Certified Agent please visit ********************* Qualifications Minimum 6 months formal telephone experience, preferably call center related Moderate level of computer knowledge Ability to work with minimal supervision Must be able to type 40 WPM or higher Must be self directed and self motivated Strong listening skills Accuracy Efficiency Excellent written and verbal communication skills Previous call center experience a plus Great Smile Must demonstrate call control Must be able to complete the entire certification process within 14 days of notification of acceptance. Additional Information We look forward to hearing from you! Register online at *********************

We've been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following script s and independently preparing for the calls you take, these types of calls should be easy for you! Job Description ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project is projected to begin the last week of November and continue strong through late December. Historically, this project has proven to be one of our busiest campaigns which in turn can produce a larger earning potential. While this project will end on December 31st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects. As an Independent Contractor with ACD Direct, you will be providing your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client's enthusiastic callers. Those selected to certify will be notified via email and onboarding can take as little as 48 hours after being invited to a project. Certification for the Winter Project is set to begin October 15th, 2015. Key candidates will be those who are motivated to become certification ready, no later than November 15th, 2015. If you are interested in becoming an ACD Direct Certified Agent please visit ********************* Qualifications Minimum 6 months formal telephone experience, preferably call center related Moderate level of computer knowledge Ability to work with minimal supervision Must be able to type 40 WPM or higher Must be self directed and self motivated Strong listening skills Accuracy Efficiency Excellent written and verbal communication skills Previous call center experience a plus Great Smile Must demonstrate call control Must be able to complete the entire certification process within 14 days of notification of acceptance. Additional Information We look forward to hearing from you! Register online at *********************

We've been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following scripts and independently preparing for the calls you take, these types of calls should be easy for you! Job Description ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project is projected to begin the last week of November and continue strong through late December. Historically, this project has proven to be one of our busiest campaigns which in turn can produce a larger earning potential. While this project will end on December 31st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects. As an Independent Contractor with ACD Direct, you will be providing your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client's enthusiastic callers. Those selected to certify will be notified via email and onboarding can take as little as 48 hours after being invited to a project. Certification for the Winter Project is set to begin October 15th, 2015. Key candidates will be those who are motivated to become certification ready, no later than November 15th, 2015. If you are interested in becoming an ACD Direct Certified Agent please visit ********************* Qualifications Minimum 6 months formal telephone experience, preferably call center related Moderate level of computer knowledge Ability to work with minimal supervision Must be able to type 40 WPM or higher Must be self directed and self motivated Strong listening skills Accuracy Efficiency Excellent written and verbal communication skills Previous call center experience a plus Great Smile Must demonstrate call control Must be able to complete the entire certification process within 14 days of notification of acceptance. Additional Information We look forward to hearing from you! Register online at *********************