Customer Service Representative jobs at Union Wireless

Viaero's Online/E-Commerce Sales Representatives are a specialized team that sells Viaero products and services to customers via our website. They speak with customers and potential customers through web-chat and on the telephone in order to assist them with selection and purchase of phones, tablets, internet/home phone services, and accessories. The online sales team members work within a Viaero corporate facility in Fort Morgan . What are the day-to-day responsibilities? Successfully assist customers in the purchase of Viaero products and services Execute a needs analysis for each customer Maintain a superior level of customer service Source new sales opportunities through inbound lead follow-up, outbound cold calls, and emails Maintain and expand database of prospects within assigned territory Route qualified business account opportunities to the appropriate sales executives Follow through on fulfillment of orders Respond in a timely manner to customer inquiries, needs and problems What are the qualifications? Fluency in Spanish and English is required Previous or current sales experience is REQUIRED to be considered for this role. Outside or inside/internet sales experience is preferred. High School diploma or GED is required. Candidates must be at least 18, have a valid driver's license, and the ability to pass all pre-employment checks, which include driving record, criminal background, and substance screening. What does Viaero provide to me as an employee? Starting hourly pay ranges between $16 and $17 per hour, and our Associates earn monthly commission based upon sales performance. Viaero offers opportunities, rewards and programs to support your immediate needs and your long-term goals. Comprehensive benefits package includes health insurance benefits (Medical, Vision and Dental), Short-term Disability, Life Insurance, free phone/service, tuition reimbursement, 401(k) with company match, commission earnings based on sales performance, vacation, sick leave and holiday pay.

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Department Summary Our Customer Experience Operations (CXO) teams go above and beyond by simplifying lives and enhancing community access to our products and services. Behind the scenes, dedicated individuals focus on refining the experience for millions of customers across all of our brands and providing support to our field agents. Job Duties and Responsibilities The Application Delivery & Strategy (ADS) Team works cross-functionally to support initiatives that impact agents and customers. From defining the agent tool experience, to testing applications, to writing the features that support new business initiatives; we are helping to remove the barriers between agents and a world-class customer experience. DISH is seeking a highly motivated business requirements writer to drive agent application strategy within the Application Delivery & Strategy team. The role centers on defining and managing end-to-end business requirements for the applications agents utilize to provide customers with real-time support. The team collaborates closely with multiple business and IT stakeholders throughout project lifecycles, from initial concept to production delivery. The team is actively engaged in supporting growth areas of several businesses, including DISH's TV and OnTech business. You will help support the launch of new initiatives and help align agent tools with DISH's business direction. You will have the opportunity to learn and develop in a fast-paced environment. Key Responsibilities: * Collaborate with stakeholders to gather, document, and comprehend project requirements, ensuring clear understanding of the needs, goals, and expectations; this includes influencing teams toward the most impactful and efficient solutions to attain their objectives * Articulate requirements in a structured and detailed manner; creating clear, concise, and unambiguous documentation that serves as a foundation for the development process * Maintain open and proactive lines of communication with stakeholders, development teams, and other relevant parties to ensure a shared understanding of requirements, potential scope changes, and deadlines while upholding business rules and correlating documentation * Research and analyze existing processes and products; understanding the end-to-end user experience, and proactively identifying and executing upon enhancement opportunities Skills, Experience and Requirements Education & Experience: * Bachelor's Degree from four-year college or university or 4 years project management experience * Equivalent combination of education and experience is satisfactory Skills and Qualifications: * Ability to question deeply one's own framework of thought while making conclusions based on reasoning * Ability to communicate effectively and constructively; unafraid to collaborate while challenging the status quo * Excellent organization and time management skills; ability to prioritize and manage multiple high-priority projects * Ability to achieve great results while working with ambiguous scopes and constantly changing priorities * An attention to detail; accurate and thorough; catching and/or avoiding mistakes to improve a system or experience * Ability to recognize flaws in arguments, point out weaknesses and be willing to advocate for the best solution * An open mind, a thirst for curiosity, the ability to maintain a positive attitude, and work autonomously Visa sponsorship not available for this role Candidates must be willing to participate in at least one in-person interview. Salary Ranges Compensation: $63,150.00/Year - $75,000.00/Year Benefits We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits. The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)

JOB TITLE: Technical Services Operator II DEPARTMENT: Construction EMPLOYMENT STATUS: Temporary At SAC Wireless, it's our people who make the difference and are the backbone of our technology services. Employing some of the most talented, dedicated people on the planet is not by chance. People from all over the country choose SAC as the cornerstone of their careers, helping create and deliver communications, integration, and engineering solutions that our customers demand so that our world keeps moving and stays connected. Join SAC and help shape our future while creating yours. SAC designs, builds and maintains end-to-end network infrastructure for telecommunications, enterprise and public sector customers. An industry leader with highly trained and certified professionals providing best-in- class network solutions and services. SUMMARY: The primary responsibilities of this position are performing physical and mechanical activities, telecommunication infrastructure audits, installation of hardware/software systems; as well as, cabinet maintenance and upgrades. DUTIES AND RESPONSIBILITIES: The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. • Ability to follow all state and federal safety regulations (OSHA, local turfing vendor, etc.) while working in an efficient and productive manner. • Installation, commissioning, operations, integration and maintenance of cabinets. • Create and maintain project databases as needed. • Provide comprehensive and accurate reporting of all project activities. • Ensure all closeout data has been compiled, reviewed and submitted in a timely manner. • Installs, maintains and repairs radio access nodes, core network transmission equipment on operational telecommunications networks. • Interacts with other technicians and customer's technical staff. • Trouble shoots RBS issues, board issues (CBU/DUL, OBIF, RAX and TX). • UMTS installation, integration & troubleshooting. • Microwave installation, commissioning and alignment. • LTE installation, integration & troubleshooting. • Understands and implements RAN, RF and Transmission designs. • GSM installation and integration of GSM cabinets & trouble shooting. • Simple knowledge of cell sites. • Basic knowledge of Antennae & RF configuration at cell sites. • Grounding and various types of electrical voltages and safe connection methods. • Interprets various documents (e.g. blueprints, diagrams, manufacturer specifications, etc.) to ensure proper installation of antenna systems using technical expertise, and knowledge of blueprints and diagrams. • Knowledge of fiber tags, wax string, CX, RBS, WCDMA. • H&S Implementation. • Ability to safely use hand and small power tools. • Capacity to follow detailed verbal and written instructions. • Troubleshooting skills. • A willingness to travel and/or work outdoors in all weather conditions when required. QUALIFICATIONS: • Valid Driver's License • High School Graduate • Two or more years of experience in a network rollout discipline • Two or more years of experience in wireless industry • First Aid Training/CPR preferred • OSHA 10 Certification preferred • Certifications UMTS, LTE, WCDMA, GSM or similar. • LTE RBS certified • Electrical training with some telecommunications experience. • To perform this job successfully, an individual should have knowledge of: Internet Software; Spreadsheet Software (Excel); Word Processing Software (Word); and Electronic Mail Software (Outlook). • Ability to read and interpret technical construction drawings. • Decision making and problem solving skills. • Cell site installation experience is preferred. • Demonstrated understanding of microwave and fiber transmission concepts. • LTE and CDMA experience. • Flexibility in working hours and travel. Ability to travel overnight. • A demonstrated understanding of multiple client network topologies and associated Radio access network (RAN) and Optical / Microwave Transmission infrastructure. • Experience integrating and troubleshoot cabinets and rack mounted equipment. • Working knowledge of Ericsson Microsoft Office Suite. COMPANY BENEFITS: • Full Benefit Package, 401K program, and opportunities for advancement in a rapidly growing industry with a financially stable company. • Employment is dependent on the successful completion of a background check and drug screen. OUR MISSION: We build an intelligent, connected world through the unparalleled execution of services and delivery of solutions to the telecommunications industry. CORE COMPETENCIES AND EXPECTATIONS: • Safety: Make a personal commitment to safety every day. • Quality: Produce high quality work product. • Speed: Execute with a sense of urgency and speed. • Professionalism: Display a professional attitude in conduct with customers, vendors and teammates. • Customer Service: Understand our customers' needs and deliver for them. • Teamwork: Foster teamwork and be a great member of the team. • Communication: Create and welcome open and honest communication. • Ethics: Exhibit unquestionable integrity. • Good Decisions: Make sound, smart decisions and welcome input from others. • Financial Acumen: Understand how our work impacts customers' and our company's bottom-line. • World View: Understand how our work builds an intelligent, connected world. CORE VALUES: • Hire and Develop Great People: We hire talented people to share our mission, values, and core competences and we are committed to developing the best people in our business. • Say It: We commit to action with our customers, suppliers, shareholders and team members; and lead with conviction and courage. • Own It: We execute with intention, urgency, and rigor and embrace personal accountability for our commitments. • Make it Better: We improve every day in every facet of our mission and business, and seek to be world-class in all that we do. • Expect Amazing: When we combine great people with the ability to say it, own it, and make it better, we expect to amaze our customers, suppliers, shareholders and team members as we deliver services and solutions. PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee is frequently required to do the following: • Sit for prolonged periods. • Coordinate multiple tasks simultaneously. • Accurately complete detailed forms and reports. • Calculate figures and amounts. • Travel may be required but limited. WORK ENVIRONMENT: • Onsite at job locations. • Potential exposure to outdoor elements. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

We've been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following script s and independently preparing for the calls you take, these types of calls should be easy for you! Job Description ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project is projected to begin the last week of November and continue strong through late December. Historically, this project has proven to be one of our busiest campaigns which in turn can produce a larger earning potential. While this project will end on December 31st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects. As an Independent Contractor with ACD Direct, you will be providing your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client's enthusiastic callers. Those selected to certify will be notified via email and onboarding can take as little as 48 hours after being invited to a project. Certification for the Winter Project is set to begin October 15th, 2015. Key candidates will be those who are motivated to become certification ready, no later than November 15th, 2015. If you are interested in becoming an ACD Direct Certified Agent please visit ********************* Qualifications Minimum 6 months formal telephone experience, preferably call center related Moderate level of computer knowledge Ability to work with minimal supervision Must be able to type 40 WPM or higher Must be self directed and self motivated Strong listening skills Accuracy Efficiency Excellent written and verbal communication skills Previous call center experience a plus Great Smile Must demonstrate call control Must be able to complete the entire certification process within 14 days of notification of acceptance. Additional Information We look forward to hearing from you! Register online at *********************

As we shape the future of media and technology, our 136,000 employees strive to earn the respect and trust of our customers, our shareholders and members of the communities we serve. Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. Job Description BE THE VOICE OF AWESOME. More Than a Call Center The Front Line to Customer Happiness When XFINITY customers call with a problem, it's up to you to help set things right. Which means you'll need to be equal parts empathizer, negotiator, troubleshooter and techie - a think-on-your-feet multi-tasker who's able to turn any situation around - and close the call with a smile. XFINITY'S Customer Service Account Executives are the all-around, front line customer resource, handling everything from technical questions about our products and equipment, addressing billing issues, promoting and selling new products and services (including XFINITY HOME), and generally doing whatever it takes to help our customers feel well taken care of and happy. To succeed, you'll need sound judgment, strong tact and diplomacy, and the talent to think "off-script" to deliver the best solution in a timely, efficient manner. A high school diploma or the equivalent is required, along with the flexibility to work overtime, weekends.Fluent in another language? Certain locations have amazing bilingual opportunities available! If you're ready to be the Voice of Awesome and you'd welcome the challenge of providing exceptional support in a supportive, team setting, we'd like to hear from you. Qualifications - High School or Equivalent - Generally requires 1-2 years related experience

We've been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following scripts and independently preparing for the calls you take, these types of calls should be easy for you! Job Description ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project is projected to begin the last week of November and continue strong through late December. Historically, this project has proven to be one of our busiest campaigns which in turn can produce a larger earning potential. While this project will end on December 31st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects. As an Independent Contractor with ACD Direct, you will be providing your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client's enthusiastic callers. Those selected to certify will be notified via email and onboarding can take as little as 48 hours after being invited to a project. Certification for the Winter Project is set to begin October 15th, 2015. Key candidates will be those who are motivated to become certification ready, no later than November 15th, 2015. If you are interested in becoming an ACD Direct Certified Agent please visit ********************* Qualifications Minimum 6 months formal telephone experience, preferably call center related Moderate level of computer knowledge Ability to work with minimal supervision Must be able to type 40 WPM or higher Must be self directed and self motivated Strong listening skills Accuracy Efficiency Excellent written and verbal communication skills Previous call center experience a plus Great Smile Must demonstrate call control Must be able to complete the entire certification process within 14 days of notification of acceptance. Additional Information We look forward to hearing from you! Register online at *********************

We've been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following script s and independently preparing for the calls you take, these types of calls should be easy for you! Job Description ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project is projected to begin the last week of November and continue strong through late December. Historically, this project has proven to be one of our busiest campaigns which in turn can produce a larger earning potential. While this project will end on December 31st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects. As an Independent Contractor with ACD Direct, you will be providing your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client's enthusiastic callers. Those selected to certify will be notified via email and onboarding can take as little as 48 hours after being invited to a project. Certification for the Winter Project is set to begin October 15th, 2015. Key candidates will be those who are motivated to become certification ready, no later than November 15th, 2015. If you are interested in becoming an ACD Direct Certified Agent please visit ********************* Qualifications Minimum 6 months formal telephone experience, preferably call center related Moderate level of computer knowledge Ability to work with minimal supervision Must be able to type 40 WPM or higher Must be self directed and self motivated Strong listening skills Accuracy Efficiency Excellent written and verbal communication skills Previous call center experience a plus Great Smile Must demonstrate call control Must be able to complete the entire certification process within 14 days of notification of acceptance. Additional Information We look forward to hearing from you! Register online at *********************

As we shape the future of media and technology, our 136,000 employees strive to earn the respect and trust of our customers, our shareholders and members of the communities we serve. Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. Job Description FAST FORWARD YOUR CAREER! Hiring Event Wednesday, 1/13/16 Tours and Interview Sessions at 10:30am, 1:00pm, & 3:30pm Call Center Customer Experience (Repair) positions available in Denver! Applicants should apply prior to the event online at ******************** to requisition # 130506 Leaders will be on site to conduct interviews of qualified candidates and answer questions about the position. Location: 8000 E Iliff Ave Denver, CO 80231 Call Center Customer Experience (Repair) Applicants must meet the following requirements: • High School Diploma or Equivalent • 18 years of age or older • Pass a Drug and Background check Be The Voice of Awesome. Comcast is an EOE/Veterans/Disabled/LGBT employer. Additional Information All your information will be kept confidential according to EEO guidelines.

We've been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following scripts and independently preparing for the calls you take, these types of calls should be easy for you! Job Description ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project is projected to begin the last week of November and continue strong through late December. Historically, this project has proven to be one of our busiest campaigns which in turn can produce a larger earning potential. While this project will end on December 31st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects. As an Independent Contractor with ACD Direct, you will be providing your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client's enthusiastic callers. Those selected to certify will be notified via email and onboarding can take as little as 48 hours after being invited to a project. Certification for the Winter Project is set to begin October 15th, 2015. Key candidates will be those who are motivated to become certification ready, no later than November 15th, 2015. If you are interested in becoming an ACD Direct Certified Agent please visit ********************* Qualifications Minimum 6 months formal telephone experience, preferably call center related Moderate level of computer knowledge Ability to work with minimal supervision Must be able to type 40 WPM or higher Must be self directed and self motivated Strong listening skills Accuracy Efficiency Excellent written and verbal communication skills Previous call center experience a plus Great Smile Must demonstrate call control Must be able to complete the entire certification process within 14 days of notification of acceptance. Additional Information We look forward to hearing from you! Register online at *********************

We've been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following script s and independently preparing for the calls you take, these types of calls should be easy for you! Job Description ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project is projected to begin the last week of November and continue strong through late December. Historically, this project has proven to be one of our busiest campaigns which in turn can produce a larger earning potential. While this project will end on December 31st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects. As an Independent Contractor with ACD Direct, you will be providing your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client's enthusiastic callers. Those selected to certify will be notified via email and onboarding can take as little as 48 hours after being invited to a project. Certification for the Winter Project is set to begin October 15th, 2015. Key candidates will be those who are motivated to become certification ready, no later than November 15th, 2015. If you are interested in becoming an ACD Direct Certified Agent please visit ********************* Qualifications Minimum 6 months formal telephone experience, preferably call center related Moderate level of computer knowledge Ability to work with minimal supervision Must be able to type 40 WPM or higher Must be self directed and self motivated Strong listening skills Accuracy Efficiency Excellent written and verbal communication skills Previous call center experience a plus Great Smile Must demonstrate call control Must be able to complete the entire certification process within 14 days of notification of acceptance. Additional Information We look forward to hearing from you! Register online at *********************

We've been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following script s and independently preparing for the calls you take, these types of calls should be easy for you! Job Description ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project is projected to begin the last week of November and continue strong through late December. Historically, this project has proven to be one of our busiest campaigns which in turn can produce a larger earning potential. While this project will end on December 31st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects. As an Independent Contractor with ACD Direct, you will be providing your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client's enthusiastic callers. Those selected to certify will be notified via email and onboarding can take as little as 48 hours after being invited to a project. Certification for the Winter Project is set to begin October 15th, 2015. Key candidates will be those who are motivated to become certification ready, no later than November 15th, 2015. If you are interested in becoming an ACD Direct Certified Agent please visit ********************* Qualifications Minimum 6 months formal telephone experience, preferably call center related Moderate level of computer knowledge Ability to work with minimal supervision Must be able to type 40 WPM or higher Must be self directed and self motivated Strong listening skills Accuracy Efficiency Excellent written and verbal communication skills Previous call center experience a plus Great Smile Must demonstrate call control Must be able to complete the entire certification process within 14 days of notification of acceptance. Additional Information We look forward to hearing from you! Register online at *********************