Operations Manager jobs at Uniphore - 1495 jobs

A leading home equity company is seeking a Vice President of Sales & Revenue Operations to drive growth and scalability. This pivotal role involves leading Sales and Homeowner Support teams while implementing effective sales strategies. With over 10 years of experience in high-consideration industries, the ideal candidate will excel at building sales infrastructure and fostering a data-driven culture. This position offers generous health benefits, unlimited paid time off, and the flexibility of remote work from anywhere in the U.S. #J-18808-Ljbffr

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary We are seeking a Director, People Operational Excellence & AI to evolve and scale how work gets done across the People organization. This role sits at the intersection of HR operations, process design, digital enablement, and AI, with a clear mandate: simplify, standardize, and modernize People processes so our teams can move faster, with more clarity and impact. You will lead a small, high-impact team focused on mapping work, redesigning end-to-end People journeys, and embedding AI-enabled capabilities into the way we deliver services to candidates, employees, managers, and leaders. As a critical connector between People and IT, you will translate People needs into platform requirements and help shape how Workday, ServiceNow, iCIMS and emerging AI solutions work together to support a scalable, data-driven People ecosystem. Why This Role Matters Design the People Operating System: You will define how core People work is structured, standardized, and executed-from COEs to Shared Services to People Partners-so that Rivian can scale without losing clarity or quality. Unlock Capacity with AI & Automation: By thoughtfully applying AI, workflow automation, and better knowledge management, you will help teams move from manual, reactive work to proactive, strategic impact. Connect People, Process, and Platforms: You will act as a bridge between People, IT, and Systems, ensuring that our technology stack (Workday, ServiceNow, iCIMS, and new AI tools) actually reflects how work happens on the ground. Drive Change at a Pivotal Moment: As Rivian grows and our footprint expands, this role will be central to how we standardize global practices, enable Shared Services, and build the People infrastructure that supports long-term growth. Responsibilities Team Leadership & Management Lead and develop a small team responsible for work mapping, process redesign, and new ways of working across the People organization. Set clear goals, operating rhythms, and standards for the team, including diagnostics, pilots, and scaled rollouts. Coach and performance-manage team members, creating opportunities for growth, stretch assignments, and cross-functional exposure. People Transformation & Operating Effectiveness Lead initiatives that re-balance and realign work across the People organization, identifying what should be standardized, centralized, or redesigned to improve scale, clarity, and experience. Partner with COEs, People Partners, and Shared Services to determine where work should live over time and guide transitions, ensuring continuity, quality, and readiness. Support the evolution of the People operating model, focusing on how work actually gets done-not just how the org chart is drawn. Continuous Improvement, Standardization & Process Design Own end-to-end process redesign for priority People journeys (e.g., onboarding, job changes, performance, rewards) especially where work crosses teams, systems, or regions. Establish common standards for process design, documentation, and handoffs to reduce variability and enable smoother execution. Ensure processes are clearly documented and accessible, supporting training, adoption, and ongoing improvement. Identify friction points, inefficiencies, and avoidable demand, and lead simplification efforts with measurable impact on experience and throughput. AI, Automation & Digital Enablement Identify high-value opportunities to apply AI, workflow automation, and knowledge management to People processes to improve experience, quality, and capacity. Translate transformation goals into clear requirements and priorities for People platforms (Workday, ServiceNow, iCIMS) and AI initiatives. Partner closely with IT, People Systems, and Data teams to ensure solutions are designed around real People workflows, with strong measurement and feedback loops. Change, Adoption & Leadership Lead change management, communication, and adoption strategies for work transitions, process redesign, and new digital capabilities. Build strong partnerships with COEs, People Partners, Shared Services, and IT to align priorities, sequencing, and messaging. Coach and influence leaders and teams through periods of transition, helping them navigate trade-offs, clarify roles, and embed new ways of working. Qualifications Required Qualifications 10+ years of experience in People Operations, HR transformation, operational excellence, or related fields within complex, scaling organizations. Demonstrated experience leading process redesign, work transitions, shared-services enablement, or HR operating model changes. Strong working knowledge of People technology ecosystems, including Workday and ServiceNow, and familiarity with ATS platforms (e.g., iCIMS) and how workflows, data, and integrations support People processes. Familiarity with AI and automation concepts (e.g., workflow automation, knowledge management, agent assist, analytics) and their application within service delivery or operational environments. Proven systems thinker who can connect strategy, operations, experience, and technology into coherent, actionable roadmaps. Experience partnering closely with IT and digital teams to define requirements, evaluate solution options, and prioritize work across platforms. Excellent communication, facilitation, and storytelling skills, with the ability to synthesize complex operational and technical inputs and guide cross-functional decision-making. Proven ability to set direction, delegate effectively, and manage capacity across a team during periods of high change. Track record of building inclusive, high-trust team cultures that balance performance, growth, and well-being. Bachelor's degree required; advanced degree or equivalent experience preferred. Preferred Qualifications Experience in high-growth technology, EV, manufacturing, or similarly complex environments. Background in Lean, Six Sigma, design thinking, or service design applied to People/HR processes. Prior responsibility for global HR operations, shared services, or HR service delivery models. Pay Disclosure Salary Range for Palo Alto, CA-based applicants: $161,900 - $231,300 annually (Actual compensation will be determined based on experience, location, and other factors permitted by law). Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. #J-18808-Ljbffr

About the Team The User Operations team (Support) is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are seeking a senior strategy and operations leader to build, lead, and scale the Strategy & Operations function within OpenAI's User Operations organization. In this role, you will manage a high-impact team of strategy and operations practitioners while owning the service strategy, planning, and execution mechanisms that underpin our customer support operations. You will be accountable for how User Operations scales - designing and evolving our support model, forecasting and planning for growth, and ensuring we have the right capacity, capabilities, and operating rhythm to meet user needs as OpenAI's products and footprint expand rapidly. This role acts as the connective tissue between strategy, planning, and execution, and as a force multiplier for User Operations leadership. You'll be responsible for deeply understanding our existing support strategy and operating model, quickly gaining context on where we are and where we're going - and then running with it, pressure-testing it, and evolving it as needed. This is not a role focused on documenting or maintaining playbooks. AI has fundamentally changed the customer experience and the nature of support operations; this role requires a leader who can define future-state service models, anticipate second- and third-order impacts of scale, and continuously adapt our operating approach. You might thrive in this role if you: Lead and develop the Strategy & Operations team within User Operations, setting clear direction, priorities, and quality bars, while raising the operational and strategic maturity of the org. Own Service Strategy for User Operations, including support model design, tiering and entitlements, and the evolution of our end-to-end customer experience. Own forecasting and capacity planning for User Operations, partnering closely with Finance and Data teams to translate demand signals into headcount, vendor strategy, tooling investments, and operating plans. Serve as a strategic partner to User Operations leadership, helping define long-term direction while ensuring near-term priorities are executed against with rigor and accountability. Drive AI-native operations across User Operations, embedding LLMs and automation into service strategy, workforce models, tooling, and decision-making. Technology is not an adjunct here - it is foundational to how we design support. Partner closely with Product, Engineering, and Data leaders to identify and solve the most critical scaling challenges in support, including deflection strategy, self-service expansion, tooling evolution, and operational quality. Bring structure to ambiguity and momentum to execution, establishing program structure, decision frameworks, and operating rhythms that allow teams to move quickly without losing coherence. Lead deep, analytical dives into the core drivers of support performance, including volume, handle time, backlog, SLA risk, cost-to-serve, automation efficacy, and customer experience signals. Own change management for major operational shifts, ensuring new strategies, service models, and systems are adopted effectively across internal teams and external partners. Act as a senior escalation and alignment point across the org, connecting strategy, planning, and execution, and ensuring leadership has clarity into progress, risks, and tradeoffs. You might thrive in this role if you: Have 10+ years of work experience in customer support operations and/or a strategy & ops function, with deep, hands-on experience running and scaling support organizations, and prior people-management responsibility. Bring a strong, opinionated point of view on customer support operations, including service strategy, workforce planning, automation strategy, and operating cadence - and can quickly adapt that perspective to OpenAI's unique context. Have led forecasting, capacity planning, and annual planning in complex, high-growth environments, with comfort operating under significant uncertainty and imperfect data. Operate comfortably at all altitudes, from executive-level strategy conversations to detailed discussions on queue dynamics, SLAs, routing logic, and agent performance. Have a proven track record of owning large, ambiguous problem spaces end-to-end, translating them into clear priorities, executable plans, and measurable outcomes. Have a deep passion for AI, technology, and customer experience, and are energized by the opportunity to redefine how customer support operates at a global scale. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology. #J-18808-Ljbffr

Honey Homes is a startup reimagining how homeowners take care of their homes. We're a membership-based service pairing customers with a dedicated handyman and a modern tech platform to manage maintenance, repairs, and ongoing home needs. We are a growth-stage startup backed by Khosla Ventures, Pear VC, Era Ventures, and founders of DoorDash, Lyft, and Opendoor. Our team comes from Airbnb, Google, Opendoor, Yelp, Zillow, and Uber-and we're still very much in builder mode, not corporate maintenance mode. Learn more: ************************** About the Role We're hiring a Field Manager to help build, scale, and lead our Dallas market. This role is ideal for someone from a startup or tech-forward environment who blends hands-on operations, analytical thinking, and people leadership. This is not a plug-and-play management role. You'll help build the market from the ground up, refine local operations, and shape how Honey Homes grows in Texas. You'll operate at the intersection of: Field operations Team leadership and coaching Customer experience Data, systems, and dashboard analytics Market growth and experimentation What You'll Do Lead day-to-day operations for the Dallas market, owning quality, efficiency, and customer outcomes Hire, coach, and manage a growing team of handypeople (scaling to 10+ as the market grows) Build scalable operations playbooks while adapting quickly in a fast-moving startup Use data, tooling, and tech-enabled workflows to improve performance and reliability Monitor and act on performance metrics using internal dashboards and dashboard analytics Partner with Marketing and Growth to drive top-of-funnel demand and neighborhood expansion Build relationships with local specialists to extend service coverage Act as a hands-on leader who can switch between strategy and execution as the business grows Establish strong market operations with high customer satisfaction and retention Build and stabilize a high-quality handyman team Improve visit quality, follow-through, and customer trust Launch repeatable processes that scale with market growth Operate confidently using data, dashboards, and tech systems rather than intuition alone What We're Looking For 3+ years in operations, field ops, or general management in a startup or growth-stage company Experience in tech-enabled or marketplace businesses preferred Prior leadership or management experience with distributed or frontline teams Comfortable operating in ambiguity and building systems from scratch Strong analytical instincts; able to use data and tech tools to guide decisions Builder mindset-excited to create, test, and iterate rather than inherit static processes This role is for someone who thrives in startup environments, blending people leadership, analytics, and execution This role is based in Dallas with periodic travel to Austin to support Texas market growth. Compensation & Benefits Salary: $95,000-$110,000 (depending on experience) Equity: All employees are owners at Honey Homes Benefits: 100% employer-paid medical, dental, vision; 401(k); FSA; flexible PTO Work Model: Field + office + some flexibility Must be authorized to work in the U.S. (no visa sponsorship) honeyhomes.com Honey Homes - Go-To Handyman for Your Home One trusted handyman for all your home projects, managed in a simple app.

✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals. ✨ Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we're scaling fast! You have the opportunity to join us at a pivotal stage. ✨ Game-changing Product: We're building a category defining company in home equity. We've earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 15,000+ customers. ✨ Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area. ✨ Remote First Culture, Genuine Connection: Work from anywhere in the U.S., while staying closely connected through virtual collaboration, team gatherings, and a people-first culture. About the role We're looking for a strategic leader to join us as Vice President, Sales & Revenue Operations. This is a highly visible leadership role overseeing our Sales, Homeowner Support, and Revenue Operations teams, driving both near‑term growth and long‑term scalability. You'll lead a high‑performing organization that drives growth of Point's Home Equity Investment (HEI) and future products while furthering our mission to make homeownership more valuable and accessible. This role requires equal parts sales leadership, analytical rigor, and systems thinking, and reports to our Chief Growth Officer. If you have successfully scaled a sales team from 70+ into the hundreds, this will be an exciting journey for you! We have an incredible team in place and you will be helping fuel the growth story in the years ahead. Your responsibilities Own revenue outcomes by leading Sales, Homeowner Support, and Revenue Operations. Build and scale a high‑volume inside sales team that thrives on proactive outreach and consultative selling; create a culture of excellence and accountability. Design a repeatable, scalable sales motion (including compensation structures, pipeline management, and forecasting) to ensure predictable, high‑velocity growth. Scale and evolve our offshore homeowner support team while championing the homeowner experience. Establish a data‑driven culture, building rigorous reporting around key metrics and fostering continual testing and iteration. Recruit, develop, and inspire a strong leadership bench across sales and support. Drive operational excellence through the smart use of data, technology, and process discipline. Set the vision for providing leverage to customer‑facing teams through intelligent automation, AI, and process optimization, ensuring every rep can focus on high‑value homeowner interactions. Partner closely with cross‑functional teams to ensure seamless handoffs and maximize conversion from qualified leads to funded deals. About you Extensive (10+ years minimum) experience spanning sales and revenue operations in high‑consideration industries (mortgage, fintech, or related strongly preferred). Proven success scaling inside sales organizations (70+ headcount and beyond) Expert in consultative sales, with the ability to instill accountability and build a high‑performance, winning culture Comfortable owning aggressive revenue targets and efficiency metrics Experienced in designing and implementing structured go‑to‑market systems, tools, and metrics Highly analytical and operationally rigorous; you turn data into strategy, and strategy into execution. Comfortable in high‑growth, ambiguous environments; thrives on building structure from scratch. Skilled cross‑functional operator who unites marketing, product, and operations toward a shared revenue vision. Empathetic, transparent, and mission‑driven, equally focused on the success of the team and the homeowners we serve. Our benefits Generous health benefits: We provide comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA). Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays. Flexible remote and onsite work: Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in‑person environment in our downtown Palo Alto, CA HQ. Fully paid parental leave: Point will supplement state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of fully paid leave after state PFL ends. In states without PFL, Point offers up to 8 weeks of paid parental leave. In addition, employees also receive 4 weeks of fully paid transition time, during which you may work 2-3 days per week while receiving full base pay. Equity: We offer meaningful equity because we believe in sharing the value you help create. Your contributions directly impact our growth, and your equity gives you a stake in our future success. Financial wellness: We provide 401K retirement plans for employees as well as guaranteed life insurance and short‑ and long‑term disability coverage. Extra work/life benefits: We provide monthly stipends for internet, mobile plans, wellness perks, and a one‑time home office reimbursement. Compensation All US metro areas | approximately $200‑250k base (OTE of $260‑325k with the opportunity to exceed with strong performance). This does not include any other potential components of the compensation package, including equity, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews, coupled with your experience, location, and other job‑related factors, to determine final compensation. Location requirement Location Requirement: This is a remote position. However, candidates must reside in one of Point's states of operation: AL, AZ, AR, CA, CO, CT, DC, FL, GA, IL, KS, KY, ME, MA, MD, MI, MN, MO, NH, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI. Point is proud to be an equal‑opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn. #J-18808-Ljbffr

Blockstream was founded in 2014 by Dr. Adam Back and a group of fellow cryptographers and engineers who are passionate about Bitcoin and its potential to change the world. Today, Blockstream is the leading Bitcoin company, providing cutting‑edge infrastructure solutions for enterprises, institutions, and individual Bitcoin users. We develop industry‑leading Bitcoin self‑custody solutions, Bitcoin‑based financial products, second‑layer scaling technologies, and enterprise‑grade blockchain infrastructure. This is a rare opportunity to join the legal team on the ground floor as the first paralegal and legal operations hire at Blockstream. You will have a direct impact on setting the legal culture at our company. You will build the systems, processes, and programs that will scale with us as we grow. You will have the opportunity to architect our approach from day one, shaping how we operate for years to come. The ideal candidate will want real ownership in optimizing the efficiency and effectiveness of our legal department. You will sit at the intersection of corporate and securities matters, complex transactions, legal documentation management, strategic planning, process improvement, and technology implementation. Your fingerprints will be on everything we build. What You'll Be Doing (Responsibilities): Corporate Matters: Organize corporate records and coordinate due diligence activities for mergers, acquisitions, and other corporate transactions. Maintain capitalization tables, option records, and corporate records, including shareholder and director information. Assist with organizing and preparing agendas and papers for board and/ or shareholder meetings and annual general meetings; take minutes, and coordinate correspondence with and requests from various directors. Assist in the preparation and filing of corporate documents such as articles of incorporation, bylaws, and minutes of meetings. Liaise and collaborate with internal and external parties across different jurisdictions to support subsidiary governance and ensure compliance with federal and state corporate laws and regulations. Legal Operations: Build legal operations infrastructure from scratch! Create intake processes that make it easy for the business to work with Legal. Develop metrics and reporting to track Legal team performance and workload and to measure success against strategic plans. Develop and implement operational and technology strategies to enhance Legal department performance and project management.Lead document management for the Legal team, including organization of legal shared folders, management of all standard contracts and playbooks, creation and updates of policies, templates, and self‑service resources for implementation across business units and stakeholders. Work with other departments to improve cross‑functional processes and efficiency. What We Look For In You (Required Qualifications): BA/BS with a Paralegal certificate from an accredited institution. 5-10 years of experience as a corporate paralegal with progressively increasing responsibilities and accomplishments. Experience working in a corporate legal department or law firm, familiarity with corporate governance practices, including corporate secretarial requirements and public company filings. Strong understanding of securities laws and regulations. Experience building or significantly improving legal processes and workflows with demonstrated project management skills. Proficiency in legal research databases, legal platforms, and corporate record‑keeping software. Strong computer skills, including expertise in Microsoft Office Suite. Excellent written and verbal communication skills. Experience working with senior executives. Impeccable professional ethics, integrity and judgment, and high level of discretion in handling confidential matters. Excellent organizational skills and superior attention to detail. Ability to work independently, prioritize, and meet deadlines in a fast‑paced environment. Team player who is results‑oriented and self‑motivated, with a strong customer service attitude. Nice To Haves (Preferred Qualifications): MBA or JD is a plus. Experience at a high‑growth tech startup or in‑house at a technology company. Experience in a global setting that interacted with stakeholders across a variety of time zones and countries. Stay Safe from Job Scams All official Blockstream communication will come from an @blockstream.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at ******************. Learn more about avoiding job scams here. #J-18808-Ljbffr

Operations Manager, Brokerage Finance & Operations New York City | On-Site | Monday-Friday; 9:00AM - 5:00PM Base Salary: $60,000 - $70,000 / annum Nomad Property Group is building a modern commercial real estate platform for high-growth companies in New York City. We partner directly with founders, operators, and landlords to secure offices that support how teams actually work and scale. We're a small, founder-led team with high standards and a bias toward execution. As we continue to grow, we're looking for an exceptional Operations Manager to own the internal engine of the business, the systems, processes, and financial mechanics that allow everything else to move faster and cleaner. WHY YOU SHOULD CONSIDER JOINING NOMAD You'll sit at the center of a growing commercial real estate business. When this role is done well, everything else works better We operate with a true ownership mindset: small team, high responsibility, real impact You'll work directly with leadership and have visibility into brokerage finance, deal flow, and decision-making This role offers autonomy, trust, and the opportunity to help build internal systems from the ground up The bar is high, but so is the responsibility and room to grow ROLE & IMPACT This role is about owning outcomes, not just managing tasks. You'll be responsible for keeping internal operations tight, ensuring broker commissions and payroll are calculated accurately, and helping leadership stay organized and aligned. You'll use Excel regularly for calculations, tracking, and financial organization, and you'll play an active role in running weekly internal meetings, setting agendas, facilitating discussion, and keeping the team aligned on priorities. WHAT YOU'LL DO Own day-to-day office operations, vendors, supplies, and overall organization Calculate and track broker commissions using Excel with precision and consistency Support payroll coordination and maintain clean financial records Build and maintain internal trackers, models, and workflows where calculations matter Prepare agendas and lead weekly team meetings Manage onboarding, documentation, and internal records Keep leadership organized across schedules, deadlines, and priorities Improve internal systems and processes as the company scales IDEAL CANDIDATE Strong Excel proficiency Comfortable leading meetings and speaking publicly Exceptionally organized and execution-oriented Trusted with sensitive information Owner mentality WHAT THIS ROLE IS NOT This is not a role with a pre-built checklist or fixed daily to-dos. Many systems will need to be created, refined, and improved by you over time. Success comes from building structure where it doesn't yet exist and taking ownership of outcomes. WHY THIS ROLE MATTERS Nomad is at a stage where operational excellence compounds quickly. The right person will have an outsized impact on how the company scales and operates.

A leading AI customer service company is seeking a Solutions Operations Manager in San Francisco to enhance operational processes across its Professional Services and Solutions Engineering teams. The ideal candidate has over 5 years of experience in a high-growth SaaS or AI environment, strong analytics skills, and a track record of effective project management. This role offers competitive salary and benefits, hybrid working conditions, and opportunities for professional growth. #J-18808-Ljbffr

Reports To: President/CEO Direct Reports: 8 roles (include Facilities/Manufacturing, Quality, Supply Chain, IT Managers) Indirect Reports: approximately 48 roles About CSI Control Solutions Inc. is a mid-sized, US-based specialty chemical manufacturer with a long-standing tradition of providing effective and economical solutions to our customers in the Pest Control, T&O, Consumer Products and Professional Animal Health Care markets. CSI is one of the fastest growing companies in the industry, and we are a subsidiary of ADAMA within the Consumer & Professional (C&P) Business Units, the 5th largest Agricultural Chemical company in the world! This thriving partnership enables us to not only offer the largest selection of products, but also to introduce innovative, differentiated products with combination chemistry and our exclusive access to the broadest array of Active ingredients in the industry! Summary The Director of Operations manages the organizations daily activities to ensure smooth and efficient operations be developing strategies, overseeing processes and managing budgets and resources. This includes production and facilities management (HSE/Maintenance/Quality/Distribution/IT), demand planning, supply planning and procurement, import/export logistics facilitation, inventory management, disposition, and accuracy, label and packaging procurement, packaging engineering, product label development, and third party manufacturing by performing the following duties personally or through subordinates. Essential Duties and Responsibilities include the following (other duties may be assigned): Manages demand planning, supply planning, and detailed production planning to drive effective and efficient delivery of goods Works collectively with ADAMA Global Supply Chain, supported business (sales) units, and finance to construct and achieve an inventory plan commensurate to business needs Manages company capital expenditures strategy and aligns with global and local teams to ensure timely execution. Oversees the IT function to ensure development and implementation of a strategic technology roadmap, aligning IT initiatives with key business objectives to drive operational efficiency and support company growth. Manages third party purchasing activities for active ingredients, labels, and packaging, including vendor selection and management, pricing negotiations, contract maintenance, buying, receiving, and issue resolution Manages the packaging design, engineering, and certification to meet EPA and DOT compliance standards while meeting the needs of supported business (sales) units. Manages the overall coordination and execution of local manufacturing, including capacity planning coordination, establishing priorities, creating and submitting production orders, bill of material creation and maintenance, EPA (Confidential Statement of Formula) compliance, production readiness, production posting, and end of campaign reconciliation (EOC) Plans, organizes, and directs manufacturing support functions such as production manual creation and maintenance, quality assurance, and quality management activities that includes customer complaint corrective action, follow-up, and closure coordination with US Quality Manager Establishes and maintains relationships with third party manufacturers, which includes developing new relationships, developing and managing formulation contracts, setting clear expectations, setting long term strategy, and making requests for production capability changes/improvements Manages the development, implementation, and maintenance of systems and processes to ensure accurate inventories throughout all locations including monthly finished goods inventory reconciliation and physical inventories. Also, leads the efforts to maintain the disposition and rework plan for slow moving, obsolete, damaged, and off-grade inventory, including disposal Manages the import/export process to ensure compliant, timely, and accurate inventory movements including shipment coordination, import/export documents, customs clearance, goods movements from in-transit location to storage warehouse or formulator, duty rate application, and internal communication Plans, organizes, and directs operations functions to facilitate new product commercialization and product change management as it relates to product stewardship and product development Builds relationships / rapport with technical formulation / production / Product Development counterparts within parent company. Also coordinates closely on related technical / product / formulation development issues with local Portfolio - Regulatory and Scientific teams and Product Managers Drives issue resolution with US Quality Manager and global technical staff of parent company on all domestic formulation development, resolution of related formulation problems, and quality assurance issues. Also communicates all quality issues associated with finished goods purchased from parent company Manages the creation and maintenance of all item master data in Dynamics GP system. Plans, organizes, and directs work plan (budget) activities including developing the annual supply plan; establishing third party purchase prices for contract manufacturing, active ingredients, labels, and packaging; and establishing the resulting product cost structure and inventory plan Facilitates continuous improvement and strategic objective achievement through designing, implementing, and executing goals and metrics that motivate people and drive results Exhibits competencies in managing and leading subordinates Demonstrates excellent interpersonal skills and confidence Performs role of a leader by motivating, inspiring others to perform well, while displaying passion and optimism regarding the business Develops skills of subordinates that support a changing, progressive organization that strives to meet the long-term vision of the company The above mentioned responsibilities and essential duties would generally be performed in various office settings utilizing computer based programs and other tools and means of effective communications. Competency: To perform the job successfully, an individual should demonstrate the following competencies: Leadership - Inspires and motivates others to perform well Quality Management - Looks for ways to improve and promote quality Visionary Leadership - Displays passion and optimism Business Acumen - Aligns work with strategic goals Cost Consciousness - Develops and implements cost saving measures Analytical - Generates creative solutions Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions Technical Skills - Shares expertise with others Customer Service - Responds promptly to customer needs; Meets commitments Interpersonal - Maintains confidentiality Oral Communication - Responds well to questions; Participates in meetings Team Work - Contributes to building a positive team spirit Written Communication - Presents numerical data effectively Change Management - Develops workable implementation plans Delegation - Delegates work assignments; Sets expectations and monitors delegated activities Ethics - Treats people with respect Organizational Support - Follows policies and procedures Innovation - Meets challenges with resourcefulness Judgment - Includes appropriate people in decision-making process Planning/Organizing - Sets goals and objectives Professionalism - Follows through on commitments Quality - Looks for ways to improve and promote quality Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education/Experience: Bachelor's degree from a four year college or university in business, supply chain management, or a related field required, advanced degree preferred with ten or more years in supply chain management with a proven track record of effective management. Language Ability: Ability to read, analyzes, and interprets common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Math Ability: Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to define problems, collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills: To perform this job successfully, an individual must have knowledge of Microsoft Office software; Dynamics GP accounting software; Inventory software; Order processing systems; Manufacturing software and Database software. Certificates and Licenses: APICS and/or Purchasing Certification as plus. Supervisory Responsibilities: Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Cal-a-Vie Health Spa is a world-renowned, award-winning all-inclusive luxury wellness resort located in the scenic hills of North County San Diego. Inspired by the charm and elegance of the French countryside, Cal-a-Vie offers an immersive, transformational retreat that blends personalized wellness, world-class fitness, holistic spa therapies, and Michelin-inspired cuisine. Recognized by Condé Nast Traveler 5 years in a row, Travel + Leisure, Forbes, U.S.A Today & Newsweek, Cal-a-Vie has been named among the Top Destination Spas in the world for multiple years running. From our intimate 32-guest setting to our exceptional 5 to 1 guest-to-staff ratio, we create an unparalleled level of care and service rooted in luxury hospitality. Our mission is to empower every guest to experience profound well-being however that may be for them, and to create a supportive and inspiring workplace where passionate professionals can thrive in their careers. Job Summary The VP of Wellness Operations will lead and enhance the operations of Cal-a-Vie Health Spa. The ideal candidate will oversee the strategic direction and development of our beauty, body, boutique, front desk, housekeeping, Fitness, and guest service departments, ensuring exceptional guest experiences and operational excellence. This role requires a proactive leader who can cultivate a positive working environment while effectively managing staffing, scheduling, operations, and guest satisfaction, including significant time spent with guests and staff. ESSENTIAL FUNCTIONS Operations Management: Support COO in conducting regular staff meetings to ensure all team members are informed about property operations and updates. Develop, implement, and monitor spa business objectives and goals to improve performance and success. Respond to emergencies and major issues involving guests or staff with professionalism and efficiency. Maintain strong relationships with suppliers and service providers to enhance operational effectiveness. Update and enforce guest service guidelines, ensuring adherence across all departments. Attend management meetings and share relevant information with the property team. Ensure compliance with licensing laws, health and safety regulations, and other legal requirements. Oversee daily operations of the spa, fitness, nutrition, and guest services, including front desk and housekeeping, to uphold high standards. Support COO with all departments' operations in COO's absence Delegate responsibilities effectively to ensure consistent and exceptional guest service. Proactively anticipate and address guest needs to ensure the highest level of satisfaction. Engage with guests personally and monitor feedback through surveys to enhance service delivery. Train staff to be empathetic problem solvers, fostering a culture of cooperation and fairness. Create an environment that prioritizes personalized customer service and maximizes guest enjoyment. Host special events and dinners to cultivate community and enhance guest relations. Manage guest correspondence to ensure consistent communication and follow-up. Address guest complaints with care, implementing solutions promptly and effectively. Utilize contact management, scheduling, and timekeeping software proficiently to streamline operations. Guest Service Management: Anticipate, identify, and ensure guest needs are being met in the best possible way Monitor guest satisfaction with personal interaction with the guests, in addition to their comments offered on the guest surveys Guide staff to become caring problem solvers, cooperative, accommodating, and fair Create an operating environment to ensure the highest level of personalized customer service and maximize guest satisfaction Host dinners and other special events as appropriate Maintain a consistent guest correspondence program Handle guest complaints and comments; address problems and troubleshooting Proficient in the operation of the contact management database, scheduling programs, and timekeeping programs Uphold 90% guest satisfaction rate for guest surveys Audit classes and services Team Development Model exemplary professionalism for staff to emulate and inspire. Foster a motivating workplace atmosphere characterized by warmth, sincerity, and fun. Establish clear performance expectations for all managers and their teams. Implement ongoing training programs to uphold service standards and enhance team skills. Develop and review job descriptions and set clear goals for staff performance. Create and uphold independent contractor agreements, ensuring accuracy and compliance. Participate in the hiring, training, and termination processes for department employees. Maintain essential records for the efficient operation of the department and ensure legal compliance with labor laws. Enforce policies and procedures consistently and fairly across all levels of staff. Address and resolve departmental and personnel issues effectively and professionally. Guide and mentor team members in their roles, providing constructive feedback and support. Document all relevant discussions and decisions thoroughly. Coordinate performance reviews for assigned personnel, providing clear evaluations and development opportunities. Ensure adherence to health and safety regulations, reporting any incidents as required. Uphold all responsibilities as outlined in the Cal-a-Vie Employee Manual. POSITION QUALIFICATIONS Education/Certification: Bachelor's Degree in Hospitality Management preferred Knowledge: Knowledge of sales and marketing, food and beverage, and spa operations; Strong guest relations knowledge; Budgeting and revenue knowledge; Basic knowledge of Word, Excel, PowerPoint. Experience: Experience as a Director of Operations, Resort Manager, or Hotel Manager in a leading luxury resort or hotel, including at least five (5) years' experience in a senior management role. Skills/Abilities: Exceptional interpersonal, verbal and written communications skills; well versed in Excel and Word; Strong organizational skills and detail oriented; Ability to understand when confidentiality is necessary; Ability to get along with co-workers and work as a team; Ability to react quickly to resolve problems or conflict; Able to handle high stress in the work environment and turn it into positive energy in the department. Availability: Able to work hours that include weekdays, weekends, nights, and/or holidays.

A leading company in distribution is seeking an Area Manager in San Francisco, California. This role involves coordinating activities across branches, ensuring sales and operational performance, and providing leadership and support to Branch Managers. The ideal candidate has a Bachelor's degree in Industrial Distribution or related fields and over 5 years of experience in management within industrial or manufacturing environments. Strong leadership skills and the ability to drive team performance are essential for success in this fast-paced role. #J-18808-Ljbffr

The Area Manager will coordinate all area activities through the Branch Managers, reporting to the VP of Sales with additional input from Corporate Operational Leadership. The Area Manager is responsible for the sales and operational performance of the locations within their defined geography and will carry out the policies and operate within the guidelines set by Corporate Management. This position primarily leads and coaches Branch Managers, who own the P&L for their individual branches, and ensures they are effectively managing Inside and Outside Sales, warehouse, production, and administrative teams. The Area Manager will monitor the utilization of assets and personnel to ensure optimal utilization, reallocating equipment and resources within the area as required to support revenue and profitability goals. This role requires the ability to coach and develop others, empower and delegate effectively, and step in to support branch operations directly when needed in a fast‑paced, industrial environment. Essential Duties Oversee area branch performance to meet business goals, supervising and guiding Branch Managers to maximize revenue, gross margin, and EBITDA. Ensure Branch Managers effectively manage branch sales, production, inventory, employees, budgets, health/safety/environmental (HSE), lean and quality. Develop and maintain a safe and positive work environment for all employees in the area and ensure customer satisfaction through timely, accurate, and high‑quality products and services. Work with Branch Managers to set and manage pricing and margin discipline to achieve area profitability targets. Lead regular sales cadence calls and make joint sales calls with Branch Managers and sales teams, supporting the development of new business and growth of key accounts. Organize regular meetings with Branch Managers to review performance, discuss business updates, share best practices, and address issues and opportunities. Assist Branch Managers in inventory management and accuracy. Coordinate transfer of equipment and assets within the area and Intra‑Company; work with Corporate Procurement to achieve inventory and utilization goals. Ensure that corporate Quality and HSE standards for equipment, vehicles, facilities, and personnel are maintained in all branches. Support recruiting, selection, and development of Branch Managers and key roles; provide coaching, feedback, and guidance on performance management and progressive discipline. Conduct and/or oversee the annual review process for Branch Managers and ensure timely, consistent reviews within branches, with shared input from Sales and Corporate Operations. Control overtime and staffing levels at the area level by working with Branch Managers to ensure branches are staffed with competent personnel and labor is used efficiently. Monitor and drive performance to meet goals for sales, planned outputs, labor efficiency, material efficiency, inventory turns, on‑time delivery, safety, and service levels. Facilitate the implementation and adoption of technology and systems; understand how systems impact GHX operations and performance. Maintain effective communication and cooperation with corporate departments and facilities management. Maintain a visible presence in branches, warehouses, fabrication shops, and customer facilities, and be prepared to directly support operations when required. Additional duties from time to time will be at Management discretion. Education and/or Experience Bachelor's in Industrial Distribution, Business, Operations Management, or related field and 5 plus years of direct management experience in a distribution, industrial, or manufacturing environment; or equivalent combination of education and experience. Experience managing managers and/or multi‑site operations strongly preferred. High‑level leadership and decision‑making skills; able to motivate, influence, coach, and train people at multiple levels. Highly motivated self‑starter with the ability to plan and manage multiple simultaneous projects, set priorities, identify and address problems, and deliver on time and on budget. Comfortable working in industrial environments (warehouses, fabrication shops, and customer sites such as refineries, chemical plants, etc.). Reside within a reasonable distance to a major airport and the branches within assigned area. Must be able to successfully function in a fast‑paced, high‑volume environment utilizing Microsoft Office tools such as Word, Excel, Outlook, etc., with demonstrated effective verbal and written communication skills. #J-18808-Ljbffr

About the Company At Torc, we have always believed that autonomous vehicle technology will transform how we travel, move freight, and do business. A leader in autonomous driving since 2007, Torc has spent over a decade commercializing our solutions with experienced partners. Now a part of the Daimler family, we are focused solely on developing software for automated trucks to transform how the world moves freight. Join us and catapult your career with the company that helped pioneer autonomous technology, and the first AV software company with the vision to partner directly with a truck manufacturer. Meet the Team As a Fleet Service Manager II at Torc, you will lead day-to-day fleet maintenance operations at one of our Fleet Ops sites, owning vehicle uptime, service execution, technician performance, and safety compliance. This role blends automotive service leadership, fleet operations, scheduling, and people management in a high-accountability environment. You will function as both a service manager and service workflow owner, ensuring maintenance is executed efficiently, safely, and at a high quality standard while building and leading a strong technician team. This role is ideal for someone with experience in fleet maintenance, dealership service operations, freight operations, or shop leadership, who is comfortable running a service floor and managing real-time operational priorities. What You'll Do Lead daily maintenance operations for autonomous trucks and trailers, ensuring safety, quality, and uptime Own work order flow, scheduling, prioritization, and execution across technicians and engineers Track fleet assets, inspections, preventative maintenance, and service documentation Coordinate vendor repairs and planned maintenance to maximize equipment availability Monitor technician performance, safety adherence, and quality outcomes Coach, develop, and manage technicians while building a strong team culture Ensure compliance with Torc safety standards, maintenance policies, and regulatory requirements Conduct vehicle and maintenance quality inspections and audits Generate operational reports and support continuous improvement across fleet maintenance Maintain a safe, organized, and high-functioning shop environment What You'll Need to Succeed 5+ years in automotive service, fleet maintenance, or heavy vehicle operations Experience in a service leadership role (service manager, fleet manager, shop foreman, or similar) Prior people management experience leading technicians or service teams Strong understanding of automotive systems, diagnostics, and repair workflows Experience with fleet management systems, work orders, scheduling, and service operations Ability to manage labor planning, parts flow, technician workloads, and maintenance prioritization Knowledge of safety standards and local/state/federal vehicle service regulations Strong communication, organization, and operational execution skills Comfort working in fast-paced, uptime-critical environments Bonus Points! Experience with commercial fleets, freight operations, or heavy-duty trucks Shop foreman, dealership service manager, or lead technician background Experience acting as both service manager and service writer Exposure to autonomous vehicles, ADAS, robotics, or advanced vehicle systems Travel, Training, and Safety Requirements Position may require travel to our Torc offices outside of Fort Worth, TX. As well as potential travel to our DTNA Partner Locations. Valid US Driver's license with a safe driving record required. May travel occasionally to other states. May have the opportunity for international travel requiring the ability to obtain a passport and appropriate documents. Comply with Torc's policy regarding the use of alcohol and drugs if operating a vehicle, which includes preemployment, post-incident, and randomized drug testing. Requires appropriate Personal Protective Equipment (PPE) in areas identified through hazard assessment. Requires continuous technical education and training with a passion for knowledge in the field of study to maintain the highest level of knowledge, ingenuity, and creative thinking. Physical Demands Ability to work occasionally in inclement weather/temperature extremes. Ability to be flexible on short notice and may work extended hours/weekends/evenings when project demands. Ability to work and collaborate across locations over different time zones. Perks of Being a Full-time Torc'r Torc cares about our team members and we strive to provide benefits and resources to support their health, work/life balance, and future. Our culture is collaborative, energetic, and team focused. Torc offers: A competitive compensation package that includes a bonus component and stock options 100% paid medical, dental, and vision premiums for full-time employees 401K plan with a 6% employer match Flexibility in schedule and generous paid vacation (available immediately after start date) Company-wide holiday office closures AD+D and Life Insurance At Torc, we're committed to building a diverse and inclusive workplace. We celebrate the uniqueness of our Torc'rs and do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, veteran status, or disabilities. Even if you don't meet 100% of the qualifications listed for this opportunity, we encourage you to apply. Our compensation reflects the cost of labor across several geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Torc's total compensation package will also include our corporate bonus and stock option plan. Dependent on the position offered, sign-on payments, relocation, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Hiring Range for Job Opening US Pay Range $136,000 - $163,000 USD Job ID: 102433

Waffle House offers fantastic opportunities for growth and career advancement within the company! Our emphasis on promoting from within, coupled with the potential for leadership roles, creates a strong foundation for long-term success. Here's a breakdown of what makes this opportunity stand out: Compensation and Benefits: Waffle House offers competitive pay and a solid benefits package, including health insurance, 30 days of vacation, and a $6,000 annual education bonus. Restaurant Managers range from $65,000 to $85,000. District Managers range from $85,000 to $115,000. Division Managers incomes range from $115,000 to $145,000. Training and Development: The company offers excellent paid training that helps you learn through real-world experience. Overseeing your own restaurant allows you to develop skills in managing people, operations, and customer relationships. Career Advancement: There's a clear pathway for advancement, from Restaurant Manager to District Manager, and then Division Manager, with competitive salary increases and stock options at every stage. The average time for promotion is relatively short (12-18 months for District Manager, 18-36 months for Division Manager), making it an exciting prospect for those looking for fast growth. Work Environment: The company promotes a fun and people-centered work environment, which can be highly rewarding for those who enjoy working with teams and customers. Work a 6 days on and 2 days off guaranteed schedule primarily on day shift. Company Stability: As a privately owned, employee-focused, and growing company, Waffle House offers stability and a positive, people-centered culture. Plus, the plan to add another 800 restaurants in the next decade shows strong growth potential. Stock Options: The opportunity to invest in Waffle House stock is a unique perk, with options awarded annually and increasing in value with each promotion. Stock options granted at hire and with each promotion. Receive a $17,500 stock option on your hire date. $70,500 stock option upon District Manager promotion. $87,000 stock option upon Division Manager promotion. We offer a great opportunity for individuals looking to build a long-term career in the restaurant industry with the possibility of growing within a stable, successful company. If this opportunity aligns with your career goals and aspirations, please respond with your resume for consideration. Seniority Level Mid-Senior level Industry Hospitality Restaurants Employment Type Full-time Job Functions General Business Management Human Resources Skills Sales Restaurant Management Customer Service Operations People Management

A leading data analytics company is seeking a Head of Enterprise Marketing to drive enterprise growth by owning strategy and execution. This high-impact role involves partnering with sales to develop pipeline strategies, lead field marketing efforts, and create integrated campaigns. Candidates should possess 8-12 years of B2B marketing experience, a strong focus on enterprise demand generation, and proven success in driving revenue. This position is hybrid, with options in San Francisco or NYC, offering a competitive salary and benefits package. #J-18808-Ljbffr

Weezie sells design-forward, customizable luxury home goods and gifts, with a focus on bath. Now is an exciting time to be joining the Weezie team as we were named one of the Inc. 5000 fastest-growing companies in 2024, and coming off even higher double-digit growth in 2025! With nearly 70 employees who work hard but also know how to #enjoythestay, our team is searching for a Head of Fulfillment Operations to lead and scale our growing in-house fulfillment and customization center. This role will be responsible for the end-to-end flow of order execution and customization across multiple sales channels. This is a hands-on leadership role that combines daily production oversight and process optimization in a high-growth environment. You'll manage a team supported by dedicated supervisors, specialists, and leads. This is a cross-functional role with high visibility across the organization that requires strong teamwork and communication skills. You'll report to the Director of Operations. Your focus: deliver measurable results, scale systems and capabilities, uphold high operational standards, develop your team, and continually improve operational performance. What You'll Do Fulfillment Execution & Planning - 40% Oversee and optimize all fulfillment functions Lead regular throughput planning and operational readiness across all fulfillment functions Team Leadership - 30% Manage, develop, and hold accountable a team of Supervisors, Specialists, and Leads Translate business goals into daily and weekly operating plans with clear performance expectations Champion continuous improvement using data and observation to identify gaps through structured problem-solving, collaboration, and clear communication across individuals and teams Build and optimize a team to meet the current and future demands of the business, with a focus on data-driven labor planning, hiring, staffing, scheduling, skill, and competency development Strategic Projects - 30% Own strategic automation, system implementation, and long-term capacity expansion projects Work with partners across the organization to evaluate the feasibility of new product categories and customizations, and improve programs and customer experiences Leverage AI/LLM tools to improve reporting, productivity, SOPs, and decision-making Oversee the optimization of back-end customization tools, automation, product testing, machine maintenance, and non-D2C end-to-end processes Support custom logo programs, wholesale fulfillment, and corporate gifting workflows KPIs: On-Time Shipping % Throughput Versus Plan Total LCPU (Labor Cost per Unit) Who You Are Experienced: 6+ years in operations, fulfillment, or supply chain leadership roles, including 3+ years managing teams or cross-functional business processes High-EQ Leader: You can build trust, hold a high bar, and develop others in a fast-paced environment, with accountability and communication at the core of your leadership style Analytical & Data-Driven: Proficient using Excel/Google Sheets and performance dashboards to make decisions; able to identify patterns, measure impact, and drive improvements Hands-On & Accountable: You're not afraid to get into the weeds when needed, and you take ownership of the outcomes Process-Oriented & Organized: You understand systems, workflows, and dependencies - and enjoy making them better. Organization and prioritization are hallmarks of your approach Tech-Savvy: You are comfortable learning and implementing new tools, including warehouse systems and AI/automation solutions Customer-Focused: You take pride in the end result and care about our impact on customers What You Can Expect This position will be full-time in person, specifically based out of our fulfillment center in Austell, GA A team that works hard but knows how to #enjoythestay Unlimited PTO plus remote work during the July 4th week and an office closure the week after Christmas Summer Fridays with a 1 pm close during the summer Anniversary gifts, including a $3,000 travel credit after 3 years of service and a 5-week paid sabbatical after 5 years of service Medical, Dental, and Vision insurance 401(k) plan Generous Weezie product gift and discount for yourself, friends, and family Paid Parental Leave

About Us Marine Layer was founded in San Francisco, CA and now has over 50 stores across the USA. We want our stores to feel like an extension of our laidback, Ca lifestyle- comfortable, welcoming and cool. We want our store teams to feel like old friends- chill, funny, and always ready for a good time. Company Mission We believe that every day should be easy, so we make stuff you love to wear as much as your old favorite shirt. By building a successful and responsible business, we aim to take care of our employees, our community, and our planet. Job Description We're looking for a passionate leader to take on our local Marine Layer store. As the leader on the ground, you will be responsible for managing the business within your four walls. With the support of your Area + District Managers, you will execute sales strategy, ensure the team is fully staffed and scheduled with top notch talent, check all the boxes on operations and visuals, and be the representative of the ML brand in your local market. As a growing Company, we are often implementing new process and launching new initiatives- we are looking for someone excited to partner with HQ + leadership on these changes, as well as being the liaison to your team for these important updates. Scope In addition to finding someone who relates to our 7-day weekend vibes, we are looking for an Store Manager who has experience in the following areas: Customer + Brand Experience: We want people to walk out of our stores excited about our brand. You want to inspire the team to deliver a customer experience that is genuine and exceeds expectations. Win win. People Development: Engage with your employees individually and the team as a whole. Offer consistent and timely feedback to encourage professional growth and maintain a positive working environment. Leadership: We want someone who is passionate about keeping a team happy, engaged and challenged. You're excited to recruit, hire and promote people who are talented and want to make our brand a success. Visual Merchandising: From monthly floorsets to daily product replenishment, our product needs to look good and sell well in our stores. It just doesn't sell itself by sitting on a shelf...which would be cool but let's be real. It's important for you to have a keen eye for merchandising and visual standards. Operations: As a Fleet, we strive for operational excellence. This means executing key tasks such as scheduling, payroll, and delegating day to day projects like fulfillment + zoning. Keeping your store operating smoothly helps your team have a top notch experience. Qualifications An Authentic Brand Advocate. We're hoping you've heard of us and already love us- at the very least, we want to know you can relate to our CA-based laidback lifestyle. This is key- there's no substitute for a genuine connection. Success in a Retail Leadership Role. The size of your previous company and store are not the important thing. If you have great leadership skills and a positive attitude, you can succeed here. Commitment to the Mission + Values We all work hard, but manage to have a lot of fun along the way. As a leader on the team, we need you to spread the positive vibes around and set a solid example of not taking yourself too seriously. Perks Competitive pay and bonus Clothing allowance and generous discount Paid time off Health, Vision and Dental Insurance available 401k with Employer Matching Flexible Spending Accounts Disability + Life Insurance Parental Leave TO APPLY Please have a look at our website and shoot ******************** your resume and a thoughtful email about why you'd be a great match for Marine Layer. Cover letters are for the birds… Marine Layer is proud to be an equal opportunity employer that welcomes applicants and employees of all genders, races, backgrounds, orientations, and nationalities. Guess we've made it big: we heard someone out there is using our fake job offers in a phishing scam. Wishing them bad vibes, but also wanted to share a few tips on how to stay safe. 1. We keep it direct when it comes to recruitment: our hiring communications will always come from a @marinelayer.com account 2. Double-check the email address: most hiring messages come from either ************************ or ******************** If someone's asking you to buy supplies for your first day, it's not us. (We'd hook you up with that) 4. We will never ask for personal information before onboarding. Keep that to yourself.Just follow these four steps, watch out for sketchy links, and you too can ruin a scammer's day. Keep it safe out there!

At Adore Me, we are where data meets fashion tech. As part of the Victoria's Secret & Co. family, we are reinventing the intimate industry with innovation, inclusivity, and a start-up spirit. Adore Me, founded in New York City in 2012, is redefining lingerie and lifestyle fashion with playful energy, elevated design, and affordable collections that bring confidence, joy, and the thrill of finding the perfect piece for every moment. From lingerie to loungewear, every style is intentionally designed with flattering fits, lasting fabrics, and thoughtful details. With over 67 sizes available, Adore Me ensures that inclusivity is woven into the experience, making style and comfort accessible to all. Adore Me. It's so You! POSITION OVERVIEW: Adore Me is looking for a Store Manager at our Staten Island store who will be responsible for leading all aspects of store operations while delivering an exceptional, inclusive customer experience. This role drives sales performance, develops a high-performing team, and ensures operational excellence in alignment with Adore Me's values and brand standards. KEY RESPONSIBILITIES: Sales & Customer Experience Drive strong KPIs (sales, conversion, average order value, and units per transaction) through strong floor leadership Ensure best-in-class experiences for all customers Build customer loyalty through personalized service and brand storytelling Address customer concerns promptly and professionally Drive strong product knowledge, clienteling, and upselling in every interaction, using customer feedback to continuously improve the in-store experience Leadership & Team Development Recruit, train, coach, and develop a diverse, customer-focused store team Foster a positive, inclusive, and high-energy work environment Lead by example on the sales floor, setting expectations for service and performance Manage performance and support career development plans Operations & Visual Merchandising Oversee daily store operations, including opening/closing procedures and daily deposit compliance Maintain visual merchandising standards and brand presentation Manage inventory accuracy, stockroom organization, and loss prevention Ensure compliance with company policies, safety standards, and labor laws Business & Performance Management Analyze sales reports and KPIs to identify opportunities and take action Manage scheduling and labor optimization Manage inventory flow, including receiving shipments, processing products, managing backstock, transfers, handling damage and other responsibilities as needed. QUALIFICATIONS: 3+ years of experience in a store leadership role Proven ability to coach, motivate, and develop others in a retail environment Experience in exceeding sales goals and using data to drive store results Passionate about delivering exceptional customer experience. Strong communication, a high sense of urgency, and great leadership skills Availability to work a flexible schedule, including weekends and holidays Tech-savvy: comfortable using mobile devices, iPads POS systems, ADP scheduling tool Ability to lift and carry up to 40 lbs., as well as frequent bending, standing, walking, and movement throughout the sales floor COMPENSATION & BENEFITS: 401(k) + matching Medical, dental, and vision Paid holidays Sick time Paid parental leave for new parents Paid prenatal leave FSA HSA EAP Dependent care savings program Commuter Benefits Voluntary Life Insurance Voluntary Short & Long-Term Disability Insurance Adore Me is proud to provide equal opportunity to all employees and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law. By applying for this position, the applicant authorizes Adore Me to check all references listed on your application and/or resume.

Uniphore is one of the largest B2B AI-native companies-decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. Job Description: Location: Palo Alto CA, hybrid onsite 3 days a week Your Career As the Senior Manager Customer Success Operations, you will empower customers to discover and realize the full value of Uniphore, delivering a best in class customer experience at every CX touchpoint. As the RevOps partner to the CX org, you will work closely with our Customer Success Leadership team to lead initiatives that accelerate customer value, own business critical operations, and identify opportunities to improve gross dollar retention / net promoter scores. You will lead strategic planning and execution, process design, CX enablement, & identify new ways for the team to improve operational rigor. You will guide and improve success renewals forecasts and capacity models, lead workforce management strategy, and support AI, automation and tooling investments. You will also own the KPI / metrics for the CX organization. Your work will ensure we deliver for our customers today, while making the right strategic bets for tomorrow. You will report to the VP of Revenue Strategy & Operations. We are looking for a strategic, analytical RevOps partner who will work alongside our innovative and results-oriented CX team. This person will be passionate about the CX space, thrive working across teams to get things done, and excited to help us scale Uniphore towards IPO readiness. What You'll Achieve Serve as strategic advisor to CX Leadership on end-to-end service model design and planning. Develop analyses and recommendations that inform strategic decisions Define a best-in-class CX enterprise operating model across onboarding, implementation, value realization, continuous improvement, & renewals that ensures ARR renewal rates > 90%. Drive standardization across regions to a common post sale CX operating model while supporting localization to different countries and cultures. Automate and embed those CX activities and tasks in tools / processes that improve efficiency. Lead through influence and partner across Customer Success, RevOps, Finance, & Sales to get things done together Guide CX renewal forecast and capacity model, delivering headcount and staffing recommendations. Drive the Net Promoter Survey process and customer health cores to identify early indicators of renewal risks. Support and lead workforce management decisioning. Design and optimize staffing plans, scheduling and resource allocation to maximize efficiency and customer experience Design and implement processes at scale, including tiering and routing strategies, escalation pathways, and global operating procedures. Support AI, automation and tech stack strategy Design and drive global operating cadences including KPI reviews that surface risks, trends and opportunities. Execute performance analyses that diagnose root causes and develop recommendations. Partner with GTM systems and analytics team to develop new dashboards and insights Collaborate with the Enablement function to streamline and compress CX time to new hire onboarding; ensuring success team members can add value quickly to their assigned accounts. Guide development of new paid service offerings including pricing, packaging and margin strategy. Ensure success from design through to launch and ROI measurement Skills You'll Need To Bring 8-10+ years in CX Strategy and Customer Operations at the Enterprise / G2000 level both directly with enterprise clients and through global systems integrators and large regional resellers. Experience working across all regions (AMER, Europe, Middle East, & Asia) Passion for and applied experience in Customer Success teams Proven expertise with Excel/Salesforce and building capacity models Analytical skills with the ability to translate data into strategic recommendations Executive presence and the ability to communicate and influence across audiences and levels (e.g. C-Suite, CX, Sales, & Finance) Systems-oriented thinker who optimizes processes and builds frameworks for scale High ownership mentality, with proven experience tackling ambiguous problems, remaining adaptable and working through complex initiatives across teams Experience with AI and digital tooling, or strong willingness to learn BA/BS required; advanced degree preferred Nice To Haves Experience with statistical methods, SQL, Tableau, Python and/or other advanced analytics and BI/Dashboarding Experience as an admin for tools like DevRev, PlanHat, Totango/Catalyst, or other customer success platforms Location The position is based in either Palo-Alto / Bay Area California with 3 days per week in office. Hiring Range: $154,400 - $212,300 - for Primary Location of USA - CA - Palo Alto The specific rate will depend on the successful candidate's qualifications and prior experience. In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life. Location preference: USA - CA - Palo Alto Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. For more information on how Uniphore uses AI to unify-and humanize-every enterprise experience, please visit *****************