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Assistant Manager jobs at United Apt Group

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  • #AssistantManager

    United Apartment Group 3.8company rating

    Assistant manager job at United Apt Group

    Department: Assistant Manager Job Status: Full-Time Days Worked: Mon., Tue., Wed., Thu., Fri. Status: Accepting Applications Description We are currently seeking a superstar employee with a great attitude to work as an Assistant Property Manager at one of our properties. As an Assistant Property Manager, you are an important piece of the onsite management team. You help guide the ship, so to speak, of the community under the direction of the Business Manager. The Assistant Property Manager is a business leader who focuses on resident customer service and assists in managing operations, leasing activity, renewals, collections, financial reporting, supplies, and communications of a multi-million-dollar apartment community. This position requires unmatched customer service and individuals who thrive in a customer-centric, fast-paced environment. Be ready to be busy! Essential Responsibilities: * Address the concerns of current and prospective residents in a friendly and professional manner. * Tours and leases apartments, as necessary. Helps with training staff as necessary and models effective sales techniques daily. * Leads rent collection efforts, specifically with delinquent residents. This may involve lease termination and legal action if necessary. * Assist in managing the property's budget by making sound fiscal decisions to increase the net operating income of the community. * Inspecting apartments during move-in and move-outs, walking apartments, and the community as needed. Requirements: * 1 to 2 years previous minimum related work experience, property management experience a plus * Customer Service and Sales experience. * General office, bookkeeping, and sales skills * Some management experience preferred * A High School diploma or GED required; some college preferred * Understand Microsoft Suite of Products (Word, Outlook, Etc.) Familiarity with property management software, OneSite * Knowledge of apartment rental and collection practices * Excellent organizational skills, the ability to multi-task, and strong written and verbal communication skills Required education: * High school or equivalent * Required experience: * Property Management: 3 years * Must-Have OneSite experience * Strong collection experience
    $31k-37k yearly est. 23d ago
  • Store Manager - #780 - Nashville, TN

    Majors Management 3.4company rating

    Nashville, TN jobs

    Store Manager SUMMARY: As a Store Manager, you will be responsible for all aspects of your store's team and operations. You will be responsible for driving store profitability and managing your inventory levels. You are responsible for recruiting and hiring talent, while providing training and development to retain a customer focused workforce that will consistently provide a superior guest experience, delivering on our brand promise of “Convenience You Can Trust”. PRIMARY RESPONSIBILITIES: Responsible for managing the day-to-day store operations, which includes hiring top talent, training, and developing your team while driving store profitability. You will build and foster a culture where the primary focus will always be on the guests' needs and providing Convenience You Can TRUST . Serve as a role model to team members in and outside of stores by consistently presenting a high energy, friendly attitude to team members and guests. Actively manage your P&L and inventory by identifying store and category sales trends and implementing action plans to generate and drive additional sales opportunities to maximize performance and drive profitability. Create an organized and process-oriented environment. Communicate company objectives as necessary so that store team members understand how the company strategy fits into their daily operations. Set clear expectations for team members, track results, and manages performance for continuous improvement. Schedule team members effectively to meet guest demand and deliver a superior experience while maintaining labor controls. Create a culture of people-first, superior guest service, and operational excellence to deliver on MAPCO brand standards. Focus on execution and creating a culture with systems and resources in store. Practice discipline to optimize results by efficient expense spending and thorough planning. Forecast and analyze business trends and functionality within payroll, loss prevention, and controllable expenses thereby maximizing store performance and profitability. QUALIFICATIONS: Must have a people first mindset; every team member and guest deserve a great experience. Strong team building, leadership, and managerial skills, such as giving feedback to store associates regarding work performance on an on-going basis, recruiting, hiring, and performance management. Skillful communicator with the ability to communicate complex issues in an easily understood manner. Ability to plan, prioritize, and effectively deal with ambiguity in a fast-paced environment, with energy, drive, and a focus on execution. Manage work schedules within established budgets for optimal store coverage. Required to have a strong business acumen. Must have a valid driver's license and satisfactory MVR. Availability to be on call 24/7. EDUCATION and/or EXPERIENCE: High School diploma or GED is required. Minimum of 1-2 years retail management experience in similar working environment PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly required to talk or hear, to stand, walk, and sit. They are frequently required to bend, squat/stoop, use hands to type data, operate business equipment and dial the telephone, and lift up to 40 pounds. They are on call 24/7 and may work between 50 and 60 hours a week. EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.
    $31k-41k yearly est. 3d ago
  • General Manager

    The Connor Group 4.8company rating

    Franklin, TN jobs

    This is an in office role that is located in the Nashville Area, relocation support available. The Connor Group is a nationally recognized leader in operating luxury apartment communities. With over $5 billion in assets, we are known for our high-performance culture, competitive spirit, and recognition programs that reward results like no other organization. Our associates are driven, accountable, and thrive in an environment where excellence is the expectation. Position Overview We are seeking a General Manager to lead and oversee the operations of our luxury apartment communities in Nashville, TN. This role is ideal for high-performing leaders outside the real estate industry who have a proven track record of driving sales, leading teams, and delivering measurable business growth. Successful leaders in retail, restaurants, hospitality, and fitness have consistently excelled with us. The General Manager will be responsible for maximizing community performance, developing and motivating top talent, and delivering exceptional experiences to residents-all within a culture that prizes accountability, achievement, and continuous improvement. Key Responsibilities Lead overall operations and performance of assigned luxury apartment communities. Drive revenue growth through effective sales leadership and business development strategies. Coach, train, and develop top-performing associates with a strong focus on career growth and mentorship. Ensure accountability across all aspects of operations, including financial performance, customer satisfaction, and operational standards. Create and sustain a competitive, high-energy environment that motivates associates to consistently exceed expectations. Deliver a world-class living experience for residents by ensuring quality, service, and excellence at every level. Qualifications Proven success as a multi-unit or general manager in industries such as retail, restaurants, hospitality, or fitness. Demonstrated ability to drive sales performance and grow business results. Strong leadership presence with the ability to inspire, coach, and hold others accountable. Highly competitive, goal-oriented, and motivated by results and recognition. Exceptional communication, problem-solving, and decision-making skills. Bachelor's degree preferred but not required. What We Offer Top Tier Benefits for you and your family, starting Day 1. Total compensation: $125,000-$160,000 annually (base + bonus) Partnership opportunities with potential equity exceeding $2 million. An award-winning culture that emphasizes accountability, achievement, and recognition. Career development and advancement opportunities in a high-growth organization. Join Us At The Connor Group, we don't hire from our industry-we hire proven leaders ready to bring their competitive drive and leadership experience to an entirely new arena. If you're seeking a career with unmatched rewards and the opportunity to impact both business results and people's lives, we want to hear from you. Learn more and visit us at careers.connorgroup.com/property-managers
    $125k-160k yearly 5d ago
  • General Manager

    The Connor Group 4.8company rating

    Austin, TX jobs

    The Connor Group is a nationally recognized leader in operating luxury apartment communities. With over $5 billion in assets, we are known for our high-performance culture, competitive spirit, and recognition programs that reward results like no other organization. Our associates are driven, accountable, and thrive in an environment where excellence is the expectation. Position Overview We are seeking a General Manager to lead and oversee the operations of our luxury apartment communities in Austin, TX. This role is ideal for high-performing leaders outside the real estate industry who have a proven track record of driving sales, leading teams, and delivering measurable business growth. Successful leaders in retail, restaurants, hospitality, and fitness have consistently excelled with us. The General Manager will be responsible for maximizing community performance, developing and motivating top talent, and delivering exceptional experiences to residents-all within a culture that prizes accountability, achievement, and continuous improvement. Key Responsibilities Lead overall operations and performance of assigned luxury apartment communities. Drive revenue growth through effective sales leadership and business development strategies. Coach, train, and develop top-performing associates with a strong focus on career growth and mentorship. Ensure accountability across all aspects of operations, including financial performance, customer satisfaction, and operational standards. Create and sustain a competitive, high-energy environment that motivates associates to consistently exceed expectations. Deliver a world-class living experience for residents by ensuring quality, service, and excellence at every level. Qualifications Proven success as a multi-unit or general manager in industries such as retail, restaurants, hospitality, or fitness. Demonstrated ability to drive sales performance and grow business results. Strong leadership presence with the ability to inspire, coach, and hold others accountable. Highly competitive, goal-oriented, and motivated by results and recognition. Exceptional communication, problem-solving, and decision-making skills. Bachelor's degree preferred but not required. What We Offer Top Tier Benefits for you and your family. Total compensation: $125,000-$160,000 annually (base + bonus) Partnership opportunities with potential equity exceeding $2 million. An award-winning culture that emphasizes accountability, achievement, and recognition. Career development and advancement opportunities in a high-growth organization. Join Us At The Connor Group, we don't hire from our industry-we hire proven leaders ready to bring their competitive drive and leadership experience to an entirely new arena. If you're seeking a career with unmatched rewards and the opportunity to impact both business results and people's lives, we want to hear from you.
    $125k-160k yearly 5d ago
  • General Manager

    Sage Hospitality Group 4.5company rating

    Austin, TX jobs

    Why us? Trailblazers. Pioneers. Innovators. Being the first takes courage. Hotel Van Zandt was the first to bring worn-leather boots and a vinyl collection to Rainey Street. Nearly a decade later, we've grown and embraced change, evolving into a hub for risk-takers and those who dare to chart their own path. Whether you're here to explore, relax, or be inspired-Hotel Van Zandt offers an authentic Austin experience for the creative and the curious. As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview Overall management responsibility for the operation of the hotel including profitability, guest service, product quality, and overall cleanliness and maintenance of the hotel property. Operation of the hotel will be within the framework of approved 1) annual budget, 2) annual marketing plan, 3) annual capital expenditure plan, 4) annual wage plan, and always within the framework of all Company policies and procedures. Responsibilities Executive Committee Lead the Executive Committee utilizing a participative style: be readily available and effectively communicate with each member, coordinate the operation of each individual's department and special projects, and assist in identifying problems and solutions. Guide the committee in dealing with the hotel's problems and opportunities in order to best serve the financial interests of the property. Operating Budget Development of annual operating budget which will serve as an operating plan and define required levels of achievement. Assure achievement of annual budget in revenues, costs and profits through accounting diligence and expenditure controls and proficient accounting practices. Departmental Objectives Set written priorities and key objectives for each department head quarterly including action plan and completion date. Follow up to assure successful implementation and follow-through and take corrective action in the event of failure to meet assigned objectives. Forecasting Monthly forecasting of operating staff and cost expenditures. Business planning in line with forecasted sales and costs including guidance to department heads. P & L Statement Critique Monthly review of financial statement in order to correct problems, assure spending is in line and to plan for future business. Review and approve all expenses in "other expense" categories in all departments. Regularly review all major expenses to assure that monies are wisely expended. Staff Relations Develop a high level of esprit de corps and loyalty to the hotel and to the company in order to reduce turnover and increase employee morale. Communicate, counsel and assist in staff development. Be visible and available to all hourly personnel in accordance with the Company's open door policy. Attend monthly department employee meetings whenever possible. Staff Evaluation Conduct performance appraisal and personal development plans for management staff. Identify substandard performance of individual managers and outline improvement action, including taking corrective or disciplinary measures. Staff Hiring Assure level of experience, knowledge and ability to meet job requirements of all hotel management. Cost Controls Review controls and assure adherence at all times in order to protect the hotel's property/assets. Wage and Salary Administration Review all wage and salary increases assuring compliance with wage scales and compensation philosophies as outlined in the Company's management manuals. Future Business Quarterly review of future bookings of room nights and banquet sales, early identification of weak periods, implementing yield management practices. Pricing Quarterly review of pricing including review of cost increases and competitive pricing in room rates, restaurant, lounge and banquet areas. Assure recommendation and implementation of price increases on a timely basis. Inspection Regular personal inspection of guest rooms, public areas, back of house, banquet function set-ups. Assure that written lists are developed of corrective actions required for implementation by housekeeping, maintenance and operating departments. Guest service through leadership and example, establish a friendly, courteous, service-oriented approach to guests that is exhibited by all hotel employees. Establish and implement guest service standards for all departments, periodically review, identify problems and corrective actions. Property Maintenance Assure that an on-going program is followed in regular repair and upkeep of the facility, landscape and equipment by developing and implementing a preventive maintenance program. Marketing Plan Development of annual sales and marketing plan. Monitor implementation of marketing plan action steps. Sales Management Regular review of sales solicitation activities, room nights productivity and group room rates sold by the sales department. Regularly review individual productivity taking corrective action and guiding as needed. Evaluate market mix and take action in order to best position the hotel for increased business. Involvement in sales solicitation of key accounts by reviewing contracts, meeting with sales department, visit key account contacts in person and by phone. Food and Beverage Promotion Monitor the success of F&B promotion programs. Take corrective actions as required. Monitor sales levels in order to take steps to reverse negative sales trends. Credit Maintain credit policies at Front Office, Sales and Catering. Attend credit meetings and assist in developing action plans, supervise collections of major accounts, review of aging reports and approval of write-offs. Front Office Management Regular review of Front Office results in order to maximize room revenue. Identify problem areas and initiate solutions. Community Relations Represent the hotel within the local community, positioning the hotel as a good corporate citizen that is involved and supportive of community affairs. Policies and Procedures Assure that all Company policies and procedures are fully implemented throughout the hotel. Qualifications Education/Formal Training A four-year college degree or equivalent education/experience Experience Previous experience as General Manager or Assistant General Manager at a similar size and type of hotel, previous experience as Department Head at same facility. Knowledge/Skills Requires advanced knowledge of the hospitality and business management fields. Requires considerable working knowledge of other major areas and the skill to integrate and communicate that information. Requires studying, analyzing and interpreting complex activities or information in order to improve known practices or develop new approaches. Ability to make decisions with only general policies and procedures for guidance and keeping the General Manager informed of general direction. Requires highly developed communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guests and/or corporate clients. Must have excellent speech and written skills in order to communicate with managers, guests and employees. Must have excellent literacy skills necessary for reports, policies and procedures. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have vision ability in order to visually inspect hotel. Must have mobility to walk through the front and the back of the hotel. Climbing approximately 20-30 steps 10% of the week. Physically able to regularly inspect all areas of interior and exterior of facility. Environment General office and hotel environment Benefits Eligible to participate in Sage bonus plan Unlimited paid time off Medical, dental, & vision insurance Eligible to participate in the Company's 401(k) program with employer matching Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Paid FMLA leave for up to a period of 12 weeks Employee Assistance Program Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. Salary USD $210,000.00 - USD $250,000.00 /Yr. Apply for this job online Email this job to a friend We want to connect with you TODAY!
    $52k-78k yearly est. 1d ago
  • Assistant Manager - Apartment & Hotel

    Opus Communities 4.6company rating

    Nashville, TN jobs

    Assistant Manager Opus Communities in Nashville TN is looking to hire a full-time Assistant Manager to ensure tenant satisfaction and assist in the creation of a warm and thriving community. Do you have amazing customer service skills? Are you looking to work with an established company that will treat you well? Would you like to make a positive difference in the lives of our community members? If so, please read on! This property management position earns a competitive wage of $19 - $24/hr. We provide weekly pay, great benefits, including health, dental, vision, 10 days of paid time off (PTO), and 8 paid holidays. If this sounds like the right property management opportunity for you, apply today! ABOUT OPUS COMMUNITIES We are a property management company that provides high-quality living spaces for our tenants. We offer a community environment with A-class amenities at affordable prices. Those we serve know they can count on us to provide exceptional services in a safe and comfortable space. Our team excels at being reliable, efficient, and fully equipped to meet and exceed expectations. We not only take great pride in our work but value our professional and experienced personnel. We wouldn't be where we are today without our wonderful and committed crew. That is why we focus on creating a comfortable work atmosphere and providing opportunities for advancement! A DAY IN THE LIFE OF AN ASSISTANT PROPERTY MANAGER As an Assistant Property Manager, you are the link between the property manager and our tenants. As the office person in charge of rent collection, utility payments, and lease negotiations, you interact closely with our residents, which gives you the chance to ensure that they are satisfied with their community experience. Upbeat and personable, you listen carefully so that our residents know you care. You also leverage your positive customer service skills as you give property tours, fill vacancies, and undertake marketing campaigns. In addition to your customer service duties, you oversee the professionals who perform property upkeep, such as landscapers and cleaning crews. You also maintain property records, document expenses, track invoices, and manage the budget. Efficient and organized, you take pride in how smoothly the office runs. Most of all, you love that our tenants feel like an essential part of the warm and thriving community you help create! QUALIFICATIONS Willingness to report to and collaborate with the property manager Reliable transportation One Site / Real Page property management software preferred Both market rentals and affordable rental experience preferred Do you have excellent organizational skills? Are you positive and upbeat? Can you manage multiple tasks at a time? If yes, you might just be perfect for this office position! WORK SCHEDULE This full-time office position typically works 40 hours each week from 9:00 am - 6:00 pm. ARE YOU READY TO JOIN OUR PROPERTY MANAGEMENT TEAM? If you feel that you would be right for this customer service job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 37217
    $19-24 hourly 60d+ ago
  • Assistant Manager

    Workforce Solutions Coastal Bend 3.8company rating

    Texas jobs

    Responsibilities Weekly pay, excellent schedule, competitive hourly pay & bonus, paid time off, generous health benefits, 401k retirement plan, tuition reimbursement, and self-storage discounts. Manage and maintain property, including customer service and property maintenance. Customer Service Develop customer relationships by identifying self-storage needs and providing solutions. Interact with customers, provide excellent service, and build rapport. Meet monthly sales goals and metrics. Perform lock checks, show units to customers, and work independently and on a team. Property Maintenance Physical requirements include daily walks, cleaning, and opening/closing storage doors (up to 50 lbs). Maintain facility, including mopping, sweeping, changing light bulbs, and similar activities. Qualifications Positive personality, experience in customer service, basic computer skills. Valid driver's license, insurance, and access to reliable transportation.
    $33k-51k yearly est. 60d+ ago
  • Assistant Manager

    Lotus Hospitality Management 3.3company rating

    Shreveport, LA jobs

    Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Vision insurance Responsibilities Oversee daily hotel operations and ensure guest satisfaction Assist in managing and training staff, including hiring and scheduling Coordinate with housekeeping, maintenance, and front desk departments to ensure smooth operations Manage budgets, financial plans, and projections Create and implement strategies for increasing revenue and occupancy Maintain compliance with hotel policies, safety regulations, and labor laws Provide exceptional customer service to guests and address any concerns or complaints Requirements Proven experience as an Assistant Manager or similar role in the hospitality industry Excellent communication and leadership skills Strong organizational and time-management abilities Ability to problem-solve and make decisions under pressure Proficient in Microsoft Office and hotel management software Bachelor's degree in Hospitality Management, Business Administration, or related field preferred Flexibility to work evenings, weekends, and holidays as needed Join our team and help us exceed our guests' expectations!
    $29k-37k yearly est. Auto-Apply 60d+ ago
  • Assistant Manager, Transmission Intelligent Design

    Oncor 3.4company rating

    Fort Worth, TX jobs

    Salary Range: $122,178-$162,904About UsOncor Electric Delivery Company LLC, headquartered in Dallas, is a regulated electricity transmission and distribution business that uses superior asset management skills to provide reliable electricity delivery to consumers. Oncor (together with its subsidiaries) operates the largest transmission and distribution system in Texas, delivering power to nearly 4 million homes and businesses and operating more than 143,000 miles of transmission and distribution lines in Texas.Position SummaryAs an Assistant Manager withing our Intelligent Design team at Oncor, you'll lead a team that builds and supports design solutions for Oncor's Transmission organization. This includes Computer-Aided Design (CAD) intelligent design solutions, such as 3D and drawing automation, in the design phase to integration of the CAD deliverables into a larger Building Information Modeling (BIM) environment.Key Responsibilities: Partner with business stakeholders to define and align BIM/CAD intelligent design vision and strategy. Remain aware of emerging BIM/CAD intelligent design trends and technologies. Recommend and implement new BIM/CAD intelligent design software technologies to improve design accuracy and efficiency. Implementation includes the stand-up of the software itself as well as the integration of the software with other modelling, asset management, and program manager software's to drive the exchange of data and increase efficiencies. Develop, implement, and enforce BIM/CAD intelligent design strategies, standards, and processes. Create, maintain, and update BIM/CAD intelligent design libraries, templates, symbols, assemblies. Provide training and technical support for internal and external users of the BIM/CAD intelligent design software. Convert existing drawings to intelligent design drawings as necessary. Leverage Light Detection and Ranging (LiDAR) to generate physical intelligent design representations of existing assets. Perform all essential aspects and functions of the job as well as any other specific job requirements. Skills: Strong written and verbal communication skills, ability to build strong relationships with cross-functional teams, and experience managing large programs or initiatives is required. Knowledge of analytics tools such as MS Excel, Tableau, R, sequel, SQL, or other databases. Ability to focus on both big-picture goals as well as the low-level details in order to ensure high quality deliverables. Knowledge of BIM practices, standards, and techniques. Experience with utilization of (LiDAR) to generate substation as-builts and digital representation of assets. Experience with Geographic modeling integration. Education & Experience: Associates Degree in engineering, construction, architecture, drafting, or equivalent field and 5+ years of experience in BIM/CAD intelligent design is required. Experience using intelligent design and construction software is required. Experience preparing, or managing a team preparing, 3D intelligent substation models is required. Applicants with leadership experience implementing, or transition to, new design software are encouraged to apply. Measure of Success: Development of skilled team to meet objectives and be responsive to user requests. Successful implementation of design software solutions without impacting project portfolio execution. Ability to build solid working relationships with all stakeholders to ensure optimal use of time and technology tools. Demonstration of business gains, such as improved accuracy and efficiency, as a result of assigned responsibilities. BenefitsAt Oncor, we offer a comprehensive set of benefits, compensation and performance management programs designed specifically to attract, retain, motivate and reward our high-performing workforce. Our supportive and inclusive culture allows every team member the opportunity to thrive and make a difference. We invest in our employee's success and well-being by offering such things as: Annual incentive program. Competitive health and welfare benefits (medical, dental, vision, life insurance). Ability to earn wellness incentives (up to $2,000 in 2025) and other wellbeing resources. 401k with dollar-for-dollar company match up to 6%. 401k match with student debt program. Cash balance pension plan. Adoption Assistance. Mental health resources. Employee resource groups. Tuition reimbursement. Competitive vacation, 10 company holidays and 2 personal holidays. Paid parental leave. Salary continuation for up to 6 months for approved employee illness or injury. Other perks such as commuter benefits, electric vehicle incentive program, appliance purchase plan. Participation in benefit programs for employees in collective bargaining units is subject to the applicable collective bargaining agreement.
    $32k-49k yearly est. 60d+ ago
  • Assistant Manager

    Realty Center Mgmt 3.7company rating

    Houston, TX jobs

    GENERAL PURPOSE OF JOB: The assistant manager is charged with assisting the property manager with the day-to-day operations to ensure financial performance of the building and / or apartment community. These responsibilities include following all policies and procedures as outlined in the SOGB, good staff relations, and positive resident relations. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for excellent customer service. Duties include answering phone calls, answering e-mails, assisting existing residents, and greeting the prospective residents. Responsible for assisting the manager with the accounting procedures. This can include rent collections, late notices, monitoring of delinquents, and filing. Responsible for learning procedures in the event the manager is absent. Ensures adherence to all policies regarding financial responsibilities. Supervises on-site personnel in the absence of the property manager. Maintaining the third party utility billing to ensure the accuracy and that it is functioning at an optimal capture ratio Responsible for relations including checking phone messages and e-mail messages daily and responding accordingly. Planning and execution of social functions for residents and ensuring that resident requests are responded to and followed up with. Correspondence made with residents in the form of monthly newsletters, flyers, texting, e-mail blasting, and social media. Responsible for office organization and, maintaining work order system, and keeping all lease documents organized and accurate and proper signatures. Duties will include refreshments, signs/balloons, opening/closing show units, and walking common areas and the tour path. A daily checklist is utilized for each property. Responsible for showing apartments and floorplans and must develop knowledge of the product, market, and property in order to successfully lease the property. Responsible for mastering phone techniques, closing techniques, and follow up procedures. This also includes processing rental applications and accurate verification as specified in rental criteria. Assistant Manager must assist in training and working with the leasing consultant if applicable. Responsible for lease renewal correspondence throughout the month and ensuring all renewal documents are signed and completed in the management software. Responsible for accepting and maintaining move out notices and ensuring the accuracy of the move out date. Handling proper procedures during the move out process including a move out inspection, accepting keys, assessing charges, taking pictures, and accurate notes for each move out. Correspondence to the past resident and accounts with a balance due are followed up with regarding payment. The assistant manager is also responsible for reporting accounts to the collection agency in a timely manner. Maintaining resident service request system: This includes typing work orders, printing, completing, and proper follow up with residents after completion of work order. The assistant manager is responsible for correspondence with residents regarding work orders or delays. Work orders must be filed and kept within the property guidelines. Under the guidance of the property manager you will oversee the make ready process working with maintenance to ensure the unit is ready to the property standard. This will include scheduling, contacting vendors, key control, and inspecting the unit. Responsible for completing an accurate market survey to include all pertinent information regarding current competition. Accurate pricing, concessions, occupancy, and amenities must be correct and will be completed in the management software. Responsible for the weekly status report due each Monday with accurate reporting of the leasing activity for the week and the current statistics. Responsible for assisting the manager with monthly reports. The assistant manager should learn all report requirements in the event the manager is absent. Maintain professional appearance at all times Additional projects as assigned by property manager or regional supervisor. EDUCATION and / or EXPERIENCE: High school diploma or GED equivalent Preferred Property Management experience COMPUTER & EQUIPMENT SKILLS: Microsoft Office Yardi-preferred
    $33k-53k yearly est. Auto-Apply 60d+ ago
  • Assistant Manager- The Monroe

    Fortis Property Management 4.3company rating

    Austin, TX jobs

    Full-time Description Fortis Property Management Job Description Job Title: Assistant Manager Weekly Hours: 40 Department: Operations Prepared by: Human Resources Reports to: Community Manager Position Overview: Help people find their new homes! Your main focus as a assistant manager here at The Monroe is to lease apartments while achieving the highest effective rent level. Executing leases triggers our competitive commission and bonus structure. Most importantly, our property management philosophy is maintaining strong customer service and resident satisfaction, which starts with each and every Assistant Manager on the Fortis team. The main focus of the Assistant/Business Manager is to assist the Community Manager in the enhancement of the community for which they are responsible for in the most efficient and profitable manner possible based upon the goals and objectives of the owner(s), investor(s), as well as, ensuring the greatest possible satisfaction and well-being of all customers. Additional responsibilities include resolving resident issues, accounts receivable and accounts payable, accurate maintenance of all aspects of Yardi. Why work for us? Here, you don't work for us, you work with us. At Fortis, our success is the result of people like you filling out job applications like this. From your first day in the office, you are a Fortis team member. We pride ourselves on employing thoughtful, innovative, and outgoing people, just like you. And we put our money where our mouth is; we take care of our team. We maintain a competitive commission and bonus structure to recognize your hard work, we guarantee paid time off, and we provide employee rental discounts on our properties because we know that your family at home is and should be your first priority. We also promote internal advancement to further your life in our Fortis family because we believe that our leaders of tomorrow come from the workers of today. Principal Duties and Responsibilities (Essential Functions**): You assist in your community's goal to effectively and efficiently lease the property, while also promoting excellence in resident care and service. You work alongside a team of leasing agents in the office and maintenance technicians, groundskeepers, and a maintenance supervisor on your property, all under the direction of your property/community manager. There, your contribution to the team is specifically: The Assistant Manager will work in coordination with the Community Manager to meet the goals and objectives of the community in the most efficient and profitable manner. Under the direction of the Community Manager they are responsible for: Financial ? Assist in the preparation of the annual operating budget ? Collect all rents and other incomes while controlling property expenses within the guidelines of the budget ? Ensure all bank deposits are made in accordance with Company policy and procedures ? Process all invoices on a weekly basis and submit to the Accounting Department in a timely manner and with all required paperwork (after approval of the Community Manager) ? All on-site accounting functions ? Collect and process all payroll for the community Resident Relations ? Provide superior customer service ? Resolve resident concerns Staff Relations and Administration ? Management of the community in the absence of the Community Manager ? Adherence to and proper implementation of all Fortis Properties Management policies and procedures ? Thorough knowledge of the computer system ? Knowledge of and adherence to the following: Fair Housing policies and procedures Life/Safety issues ADA, OSHA, EPA policies and procedures ? Other duties as needed or required Supervision Received: The Assistant Manager will report to the Community Manager and/or Regional Property Manager. Supervision Exercised: The Assistant Manager will coordinate with the Community Manager to supervise all on-site Associates and all outside contractors employed by Fortis Property Management to work at their community. Qualifications & Skills: ? Education Two or four year college degree preferred High School graduate or equivalent ? Experience Minimum of 1-3 years multi-family property management. Strong marketing and sales background Accounting system functions ? Special Skills Ability to successfully interact with people Organizational skills Computer literate with the following software: Yardi Knock Rent Cafe Microsoft Office (Word, Excel) Strong communication skills both orally and written Good decision making ability Professional image Salary Description $20-$25 per hour
    $20-25 hourly 60d+ ago
  • Assistant Manager

    Mayfair Management Group 4.5company rating

    El Paso, TX jobs

    SUMMARY As “Manager in Training,” assumes responsibilities of Community Manager in absence of Community Manager, otherwise performs administrative functions in support of the apartment community while assisting the Community Manager in meeting the goals of the company by performing the following duties: ESSENTIAL DUTIES AND RESPONSIBILITIES are listed below and will always include those specifically assigned by the immediate supervisor. Acts as the Community Manager when the Community Manager is not present. Responsible for ensuring 100% compliance in any tax-credit or set-aside apartment units. Verifies, allocates, and posts details of business transactions to subsidiary accounts in journals or computer files from documents such as leases, invoices, receipts, and check stubs. Audits records and files to identify dates requiring administrative action such as lease expirations, renewals, delinquent accounts, unlawful detainers, and other time sensitive issues. Collects delinquent rents and implements and monitors an aggressive rental collection process to reduce delinquencies.and hosting Resident Activitiesinvoices.requests from residents as well as inspecting and approving “ready to rent” apartments.attorneys.rental-living experience for the residents. Assists Leasing Consultants in the leasing and marketing of vacant apartments. Assists the Community Manager in providing services to the residents and in planning Audits all new and current lease files for accuracy and compliance. Ensures that all resident files are properly filed, timely and accurate. Assists in the preparation of accounts payable vouchers, computer input and tracking of Trains staff on property's computer and software systems. Assists the Maintenance Staff in scheduling repairs in response to Maintenance Service Responds to after hour's emergency calls as required. Assists with eviction of residents in compliance with court orders and directions from Creates and maintains a positive environment for staff and promotes a high quality of SUPERVISORY RESPONSIBILITIES The number of supervised employees will vary depending upon the size of the residential community. Carries out the supervisory responsibilities in accordance with UAH Property Management policies and procedures and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and concerns and resolving problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE two years' related experience and/or training; or equivalent combination of education and experience. CERTIFICATES, LICENSES, REGISTRATIONS Complete and pass Fair Housing Test Compliance Training Certificate (For Tax Credit or Set-Aside Communities) Valid state drivers license Attend training courses as offered by UAH Property Management, LP OTHER QUALIFICATIONS Computer literacy Working knowledge of Microsoft Word, Excel, Rent Roll ,AMSI, Yardi Systems High degree of professionalism and demeanor Even temperament and the ability to work well under pressure Team Player Flexible OTHER SKILLS AND ABILITIES Organized Detail oriented Reliable Good listening skills Able to work weekends Able to work overtime as job requires Confidentiality Ability to follow instructions from supervisor Able to accept constructive criticism Able to lead and manage others Job Type: Full-time Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
    $33k-49k yearly est. 38d ago
  • Assistant Manager

    Fortis Property Management 4.3company rating

    Nashville, TN jobs

    Full-time Description Fortis Property Management Job Description Job Title: Assistant Community Manager Weekly Hours: 40 Department: Operations Prepared by: Human Resources Reports to: Community Manager Position Overview: Help people find their new homes! Your main focus as a assistant manager here at * insert property name* is to lease apartments while achieving the highest effective rent level. Executing leases triggers our competitive commission and bonus structure. Most importantly, our property management philosophy is maintaining strong customer service and resident satisfaction, which starts with each and every Assistant Manager on the Fortis team. The main focus of the Assistant/Business Manager is to assist the Community Manager in the enhancement of the community for which they are responsible for in the most efficient and profitable manner possible based upon the goals and objectives of the owner(s), investor(s), as well as, ensuring the greatest possible satisfaction and well-being of all customers. Additional responsibilities include resolving resident issues, accounts receivable and accounts payable, accurate maintenance of all aspects of Yardi. Why work for us? Here, you don't work for us, you work with us. At Fortis, our success is the result of people like you filling out job applications like this. From your first day in the office, you are a Fortis team member. We pride ourselves on employing thoughtful, innovative, and outgoing people, just like you. And we put our money where our mouth is; we take care of our team. We maintain a competitive commission and bonus structure to recognize your hard work, we guarantee paid time off, and we provide employee rental discounts on our properties because we know that your family at home is and should be your first priority. We also promote internal advancement to further your life in our Fortis family because we believe that our leaders of tomorrow come from the workers of today. Principal Duties and Responsibilities (Essential Functions**): You assist in your community's goal to effectively and efficiently lease the property, while also promoting excellence in resident care and service. You work alongside a team of leasing agents in the office and maintenance technicians, groundskeepers, and a maintenance supervisor on your property, all under the direction of your property/community manager. There, your contribution to the team is specifically: The Assistant Manager will work in coordination with the Community Manager to meet the goals and objectives of the community in the most efficient and profitable manner. Under the direction of the Community Manager they are responsible for: Financial Collect all rents and other incomes while controlling property expenses within the guidelines of the budget Ensure all bank deposits are made in accordance with Company policy and procedures Resident Relations Provide superior customer service Resolve resident concerns Staff Relations and Administration Management of the community in the absence of the Community Manager Adherence to and proper implementation of all Fortis Properties Management policies and procedures Thorough knowledge of the computer system Knowledge of and adherence to the following: Fair Housing policies and procedures Life/Safety issues ADA, OSHA, EPA policies and procedures Other duties as needed or required Supervision Received: The Assistant Manager will report to the Community Manager and/or Regional Property Manager. Supervision Exercised: The Assistant Manager will coordinate with the Community Manager to supervise all on-site Associates and all outside contractors employed by Fortis Property Management to work at their community. Qualifications & Skills: Education Two or four year college degree preferred High School graduate or equivalent Experience Minimum of 1-3 years multi-family property management. Strong marketing and sales background Accounting system functions Special Skills Ability to successfully interact with people Organizational skills Computer literate with the following software: Yardi Knock Rent Cafe Microsoft Office (Word, Excel) Strong communication skills both orally and written Good decision making ability Professional image
    $28k-41k yearly est. 49d ago
  • Assistant Manager - Tradewinds

    Olympus Property 4.1company rating

    Midland, TX jobs

    * National Apartment Association's Top Employer of 2023 - 2024 - 2025 * The Olympus Property Difference Compassion plays a part in everything we do, in every interaction, at every level. Kind acts for our residents. Respect for our employees. Courtesy for our partners. We pride ourselves on being #OlympusProud, and to us, culture is everything. Each of our team members contributes to continued success and is dedicated to ensuring we surpass every expectation so that we can commit to providing opportunities for growth, rewards, and recognition. The Assistant Manager is instrumental in supporting residents and managing business operations, maintaining accurate financial records, and fostering a collaborative and supportive work environment. With an entrepreneurial and goal-oriented mindset, you're a systematic thinker passionate about noticing the small details. You are comfortable in an office environment with first-hand conversations at a moment's notice. You are also ready and willing to assist your Leasing team with showing apartments, providing resident service support, and participating in resident retention efforts and community events. Your Purpose & General Responsibilities: Embody the Olympus Property Core Values: Customer Care Teamwork Trust Family Fun Maintaining the office and resident files with integrity in a confidential and secure manner Safeguarding and assuring all monies received on the property are properly deposited and entered into an operations system timely Promptly attending to resident comments and/or complaints Taking on leasing responsibilities including leasing apartments when needed Inspecting makes ready apartments prior to move in Requiring that all team members be friendly, open and available to the residents and co-workers while discouraging non-fraternization Filling in for the Business Manager (Property Manager) during times of absence and as-needed Managing and monitoring all rental collection. These include but are not limited to the following: Collect rent in a timely basis and deposit all receipts prior to bank close each day Assessing moves out condition of apartments and have a final account statement sent with the final disposition Immediately informing and referring any liability claims, legal complaints or other violations to the Property Manager, Regional Manager, and corporate office Keeping current on the businesses and retail nearby, hiring trends, new construction and any other aspects of the sub-market and overall market that could impact occupancy and/or income of the property. Essential Needs for Tradewinds: Available Full-time, Monday - Friday from 9 AM - 6 PM (hours may vary slightly) Flexibility for after-hours resident events and/or the first weekend of each month Onsite experience at an apartment community as an Assistant Manager or a cross trained Leasing Consultant RealPage/Knock/Onesite Software experience strongly preferred Benefits & Perks: Medical, Dental, & Vision Coverage Educational Assistance & Tuition Reimbursement* Pet Insurance 401(k) with Employer Matching* Short-term & Long-term Disability Critical Illness & Accidental Injury Coverage Life & AD&D Insurance Paid-Time Off Program Apartment Rental Allowance Sabbatical Career Pathing Team Building & Annual Events Opportunities for Growth Fun “Culture Days”! What's AWESOME about Olympus? Well - ask our employees! Based on our employees' welcome feedback, we continue to create and see a trustworthy, family-oriented, fun environment unfold in our communities nationwide. Over the years, Olympus has cultivated an employee culture that promotes collaboration where ideas are openly shared and employees are happy to be engaged. We are proud to demonstrate that our onsite teams, our home-office teams, and our owner-operators are all ONE big team! Initial pay range (based on location, experience, etc.): $20.00 - $21.50/per hour Each eligible team member receives incentives of Monthly Renewal & Quarterly Bonuses! Olympus Property is an equal opportunity employer. INDTX
    $20-21.5 hourly Auto-Apply 43d ago
  • Food Manager

    Texas Western Hospitality Group 4.1company rating

    Grapevine, TX jobs

    Job Details Hilton Garden Inn DFW North Grapevine - Grapevine, TX Full TimeDescription The Food Manager will: Monitor the efficiency of the front of the house operation and all catering operations and the performance of its associates through analysis of customer feedback and financial reports. Initiate corrective action when necessary. Work with the Food and Beverage Director to maintain sales/marketing programs. Establish and maintain a proactive human resource function to motivate subordinates and ensure proper training and development in compliance with established hotel and labor standards. Schedule subordinates, maintaining adequate staffing levels while adhering to established labor standards. Establish and maintain applicable preventative maintenance programs to protect the restaurants and caterings physical assets, including check monitoring and control. Implement and maintain effective two-way communication systems which reach all associates and department heads. Manage in compliance with established hotel policies and procedures. Manage in compliance with local, state, and federal laws and regulations. Assure product and service quality standards are maintained by conducting ongoing evaluations an investigating complaints Supervise the restaurant staff and catering staff to assure professionalism of the staff and prompt, professional guest service, and that they are adhering to established hotel catering and restaurant service standards (e.g. hiring, terminating, disciplinary action, performance evaluations, training, and development). Remain current and familiar with and knowledgeable about menus and drink lists. Assign work stations. Assure guest satisfaction by promptly dealing with guest complaints and special requests. Complete all required forms and reports in a proper and timely manner. Assure that sanitation practices are followed and that front of the house and banquet areas are clean and orderly (reference Manager's Walk Through Checklist). Assures proper cleanliness of the dining room and banquet rooms via the implementation of cleaning schedules (e.g. nightly, weekly. Assist Food & Beverage Director with inventory and ordering supplies. Assist the Food & Beverage Director in the implementation of change. Note: Other duties as assigned by supervisor or management
    $28k-35k yearly est. 60d+ ago
  • Assistant Manager Houston, Texas 77581

    Ashford Communities 4.7company rating

    Pearland, TX jobs

    Full-time Description We are looking for a Bilingual Assistant Manager for our communities in Pearland, TX The Ashford team is expanding, and we are looking for our next valuable Ashfordian! What's AWESOME about Ashford Communities... Our CULTURE focuses heavily on Teamwork, Trust, Fun, and Customer Care! Employees are rewarded and recognized for their efforts and performance! We offer real, deserved advancement opportunities! Job Overview The role of Assistant Community Manager requires a high level of energy, a desire to make a real difference in people's lives, and a commitment to anticipate and exceed the expectations of our residents and customers. The Assistant Community Manager is responsible for effectively assisting the Community Manager in the smooth day-to-day operational and financial administration of an Ashford community. They are specifically in charge of tracking make-ready units and spot-checking for completeness, purchasing, delinquency tracking, posting rents, and classifying and recording numerical data to keep financial records complete while assisting with the leasing, marketing, and resident relations for the community. Responsibilities and Duties Meet or exceed the required monthly leasing goal of 4 leases to support occupancy and property performance Send the required notices on time as per company policy regarding collecting delinquencies from residents Comply with federal, state, and company policies, procedures, and regulations for eviction hold agreements, promise-to-pay agreements, and evictions. Prepare final account statement for past residents within 3 business days Provide accounting support to Management (Data gathering and analysis in preparation for Community Manager) Enter invoices (approved by the manager) on the same date as the invoice is received with the correct coding according to company procedures Create purchase orders for office supplies, make ready and general maintenance supplies twice a month with correct coding according to company procedures Maintain Asset Tracking sheet every month Provide general clerical assistance to community office (permit processing, etc.) Oversees all phases of leasing from initial phone call to move-in to guarantee excellent customer service and consistency in qualification processes Assume the Community Manager's duties/authority in the absence of an immediate supervisor in accordance with Ashford and community guidelines. Complete comprehension of the TAA lease contract and all addendums. Create a list of units to be made ready on the Property worksheet in the 1st week of the month Monitor and coordinate the process of making a unit ready from start to finish with the help of in house team and external vendors, following the company policies and procedures Ensure that all proper and legal documents are received, current and accurately verified, and entered into the computer from new vendors prior to payment being processed Monitor renewals. Distribute renewal notices 30/60/90 days in advance of lease expiration Manages resident relations, which includes promptly and professionally attending to residents' questions and concerns. Keep track of resident referrals. Make sure resident referrals are properly requested following company policy in a timely manner and distributed to the referring residents Assist in planning all resident functions. Attendance and participation in hosting in a minimum of (1) per month as directed by the Community Manager Learn and ensure compliance with all company, local, state, and federal safety rules Have a working knowledge of OneSite, Facilities+, Bluemoon, and Funnel CRM Represent the company in a professional manner at all times Follows company procedures regarding safety and emergencies Assists with resident functions as needed Performs other special projects and duties as assigned Requirements Requirements/Qualifications Must be fluent in English and Spanish. Must have at least 2 years of experience in the multifamily industry A high school diploma or GED is preferred, or relevant equivalent experience in a related field Self-motivated results driven with the ability to manage multiple projects Superior customer service skills, including the ability to manage difficult situations Strong attention to detail, organizational, planning, time-management, and problem-solving skills Competence in the operation of telephone, copy machine, facsimile, personal computer/keyboard, Microsoft Office, and Google Docs including Word, Google Docs, Excel, Google Sheets, and community software (OneSite, Facilities+, Bluemoon Forms, Asana, Community Boss, Gatewise, ILM) and knowledge of Internet, Email and Social Media as it pertains to marketing of community Demonstrate strong oral and written communication skills Strong ability to close a sale Verbal, math, and reasoning skills Ability to follow oral directions Perform and complete tasks despite frequent interruptions Flexibility with work schedule to include the ability to work extended hours on a periodic basis Must be willing to travel and assist at other Ashford Communities as needed Valid driver's license Competencies: Describe the skills and behaviors needed to be successful in this position. Honesty, integrity, and strives to do “the right thing.” Education & Training: Describe the education, training, and certifications required/desired for this position. High School Diploma or equivalent; college degree preferred. Knowledge and 1 to 2 years of experience in multi-family property management. Certifications and/or active membership in apartment association preferred. How to Apply Interested applicants should email their resumes and cover letters detailing their relevant experience and why they are the best fit for this position to **************** Ashford Communities is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $33k-39k yearly est. Easy Apply 9d ago
  • Assistant Manager - Winchester Grove

    Yarco 4.3company rating

    Memphis, TN jobs

    Key Contributions: Below is a list of general job responsibilities: Perform special projects and tasks as assigned Pleasantly greet and assist residents at the front desk including incoming phone calls and walk-ins Assist prospective and/or current residents with resident application questions and log them into appropriate tracking systems Assist resident with work orders by entering their work order and/or service requests into appropriate tracking systems Assist the Community Manager with the transfer of residents during the community rehabilitation project Other duties as assigned by the Community Manager Essential Mental Alertness Requirements: Work in a constant state of alertness and safe manner Ability to perform tasks involving high levels of cognitive function and judgment Not mentally or physically impaired from any cause that can adversely affect ability to safely and competently perform the duties of the position Ability to take prompt and appropriate response to operating conditions Ability to work in an unfatigued state Ability to accurately gauge lengths of time and distance Ability to quickly store and recall instructions in one's short-term memory Ability to concentrate Ability to cope with sudden changes in surrounding and/or emergency situations and/or alarms Demonstrated caring, committed and concerned attitude about safety Position Requirements: Education: High school diploma or GED required. Higher education preferred. Experience: 2-3 year of customer service or related experience Physical & Cognitive: Ability to lift, push and pull up to 40 pounds. If job includes or may include driving for company business: Driver must have a valid driver's license and acceptable motor vehicle record with company insurance carrier Driver must have reliable means of transportation Driver must have the ability to be insurable at standard rates for driving. Driver must provide proof of personal auto liability insurance when using vehicles for company business To be hired, candidates will be required to successfully complete a background investigation and a drug screen.
    $29k-35k yearly est. 60d+ ago
  • Assistant Manager - Chapel Place

    Yarco 4.3company rating

    Memphis, TN jobs

    Key Contributions: Below is a list of general job responsibilities: Perform special projects and tasks as assigned Pleasantly greet and assist residents at the front desk including incoming phone calls and walk-ins Assist prospective and/or current residents with resident application questions and log them into appropriate tracking systems Assist resident with work orders by entering their work order and/or service requests into appropriate tracking systems Assist the Community Manager with the transfer of residents during the community rehabilitation project Other duties as assigned by the Community Manager Essential Mental Alertness Requirements: Work in a constant state of alertness and safe manner Ability to perform tasks involving high levels of cognitive function and judgment Not mentally or physically impaired from any cause that can adversely affect ability to safely and competently perform the duties of the position Ability to take prompt and appropriate response to operating conditions Ability to work in an unfatigued state Ability to accurately gauge lengths of time and distance Ability to quickly store and recall instructions in one's short-term memory Ability to concentrate Ability to cope with sudden changes in surrounding and/or emergency situations and/or alarms Demonstrated caring, committed and concerned attitude about safety Position Requirements: Education: High school diploma or GED required. Higher education preferred. Experience: 2-3 year of customer service or related experience Physical & Cognitive: Ability to lift, push and pull up to 40 pounds. If job includes or may include driving for company business: Driver must have a valid driver's license and acceptable motor vehicle record with company insurance carrier Driver must have reliable means of transportation Driver must have the ability to be insurable at standard rates for driving. Driver must provide proof of personal auto liability insurance when using vehicles for company business To be hired, candidates will be required to successfully complete a background investigation and a drug screen.
    $29k-35k yearly est. 60d+ ago
  • Assistant Manger

    ZRS 4.1company rating

    Taylor, TX jobs

    The Assistant Property Manager's primary responsibilities include motivating and encouraging the Leasing Consultants in leasing tasks; compiling, understanding and utilizing market information on an on-going basis; and preparing for advancement to Property Manager. The position of Assistant Property Manager reports directly to the Property Manager. The Assistant Property Manager primary focus shall include but not limited to: Collect rent in a timely manner, and ensure that all revenue data is posted correctly in the accounting system. File evictions when applicable, and be informed of local laws and policies. Issue lease violations when necessary and work closely with the property manager to ensure community guidelines are being met. Review and approve applications when necessary and ensure proof of income and applications are within community qualification guidelines. Audit move-ins and ensure that all applicable monies have been paid and all necessary leasing documents have been executed and uploaded. Ensure that all residents' current and futured scheduled billing is correct. Complete monthly reports in accordance with company guidelines. Become familiar with the property budget and coding and assist in preparing and uploading bills and submitting them for approval. Troubleshoot and resolve resident situations before being escalated to the property manager. Assist with leasing when necessary and take tours. Take escalated service requests and work with the property team to ensure adherence to customer service standards. Work closely with property manager to ensure the property is meeting budgeted occupancy and leasing goals. Assist Property Manager with hosting resident functions and maximizing resident renewals May need to work one weekend a month, Qualifications Valid Drivers License 1+ experience in property management or real estate preferred High school diploma a must, post-secondary preferred in units in business, or property management. Skills, Knowledge and Abilities: Demonstrate excellent computer skills, verbal, math, and reasoning skills Demonstrate strong negotiating and sales abilities Possess strong leadership; interpersonal and organization skills Possess effective time management skills and attention to detail Knowledge of Microsoft Excel, Microsoft Word, and other Microsoft Office products Knowledge of Internet, Email, and social media as it pertains to marketing of community Knowledge of property management software, such as, Onesite, Yardi, RealPage, Knock, RentCafe, Resman, etc. Knowledge of business practices and principles Ability to handle multiple projects and tasks Ability to cope with stress in a composed manner Ability to respect and maintain confidentiality Ability to work independently as well as collaboratively in a team environment. Flexible to work evenings, weekends, and holidays as needed. We offer full-time, career-track positions with competitive pay, health, dental, vision and life insurance; housing discounts, vacation, paid holidays, exceptional 401k plan with employer match and much more!!!! We are an Equal Opportunity Employer Drug Free Work Place ZRS Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. ZRS Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $31k-39k yearly est. Auto-Apply 60d+ ago
  • Assistant Manager

    United Apartment Group 3.8company rating

    Assistant manager job at United Apt Group

    Job Description: We are currently seeking a superstar employee with a great attitude to work as an Assistant Property Manager at one of our properties. As an Assistant Property Manager, you are an important piece of the onsite management team. You help guide the ship, so to speak, of the community under the direction of the Business Manager. The Assistant Property Manager is a business leader who focuses on resident customer service and assists in managing operations, leasing activity, renewals, collections, financial reporting, supplies, and communications of a multi-million-dollar apartment community. This position requires unmatched customer service and individuals who thrive in a customer-centric, fast-paced environment. Be ready to be busy! Essential Responsibilities: Address the concerns of current and prospective residents in a friendly and professional manner. Tours and leases apartments, as necessary. Helps with training staff as necessary and models effective sales techniques daily. Leads rent collection efforts, specifically with delinquent residents. This may involve lease termination and legal action if necessary. Assist in managing the property's budget by making sound fiscal decisions to increase the net operating income of the community. Inspecting apartments during move-in and move-outs, walking apartments, and the community as needed. Requirements: 1 to 2 years previous minimum related work experience, property management experience a plus Customer Service and Sales experience. General office, bookkeeping, and sales skills Some management experience preferred A High School diploma or GED required; some college preferred Understand Microsoft Suite of Products (Word, Outlook, Etc.) Familiarity with property management software, OneSite Knowledge of apartment rental and collection practices Excellent organizational skills, the ability to multi-task, and strong written and verbal communication skills Required education:High school or equivalent Required experience: Property Management: 3 years Must-Have OneSite experience Strong collection experience
    $31k-36k yearly est. 13d ago

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