Guest Services Associate jobs at United Dairy Farmers

RH at its core is about taste, and we believe the idea of scaling taste is large and far-reaching. The RH brand attracts the best designers, artisans, manufacturers, and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services, and spaces that elevates and establishes the RH brand as a global thought leader, taste, and place maker. At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative, and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined, and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right. As a Customer Experience Associate, you are responsible for delivering exceptional service to our customers while creating a luxury experience. You will remove obstacles, provide support, and are empowered to “do the right thing.” This is an ideal role for a polished individual with a passion for service, design and home furnishings. YOUR RESPONSIBILITIES Live Our Vision, Values and Beliefs every day Represent the RH brand through polished communication, personal appearance and professionalism Engage with the customer to identify their needs and partner them with the best associates to deliver unparalleled service and exceed their expectations Collaborate with cross-functional partners and Leaders to ensure the customer's needs are not only met but also exceeded Build brand loyalty and revenue by being well-versed in RH product offerings, processes and systems Innovate with an entrepreneurial spirit and a passion for building and maintaining relationships Qualify and educate potential design customers on services offered by RH Interior Design OUR REQUIREMENTS 1+ years of experience in Customer Service, high-end furniture and luxury retail preferred Poise and confidence to interact with high-end customers while maintaining confidentiality People and relationship-driven Driven to deliver first-class service and exceed customer expectations Ability to recognize and respond to multiple priorities Exceptional analytical, problem-solving and decision-making skills Strategic, highly organized and results-oriented Excellent verbal and written communication skills Commitment to Quality with exceptional attention to detail Proficiency with Mac Operating System, IOS devices, Microsoft Office, Salesforce and Google Applications Willingness to work a flexible schedule, including evenings, weekends and holidays About Us RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

Soar with us at Wawa. We believe we can make life a little better every day - one smile, hoagie, or experience at a time. And there's one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you'll be part of a caring team that's dedicated to helping all of us fly high - together. We're team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We're proud to be a part of a winning team of Associate owners who shape our success. We're committed to helping our communities and one another at every turn, because we know that when we fly together, there's no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar. As a Customer Service Associate (CSA) you are the friendly face that puts the ‘Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter. What you'll do: Greet and engage with customers to ensure their needs are met both quickly and courteously. Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well as keeping our coffee station clean and organized. Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products. Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting. Help keep our stores clean and safe by following all established policies, procedures, and guidelines. Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more. Benefits: We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to additional benefit and wellness programs. Eligibility for Wawa Benefits is defined under the terms of the plan(s) Qualifications: Great communication and customer service skills. Ability to thrive in a fast-paced environment and multitask like a pro. Must be 16+ years old with reliable transportation. Enjoy working in a team environment. The hourly range for this position is $15.00 - $18.75 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at ...@wawa.com. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Soar with us at Wawa. We believe we can make life a little better every day - one smile, hoagie, or experience at a time. And there's one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you'll be part of a caring team that's dedicated to helping all of us fly high - together. We're team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We're proud to be a part of a winning team of Associate owners who shape our success. We're committed to helping our communities and one another at every turn, because we know that when we fly together, there's no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar. As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter. What you'll do: Greet and engage with customers to ensure their needs are met both quickly and courteously. Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well keeping our coffee station clean and organized. Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products. Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting. Help keep our stores clean and safe by following all established policy, procedures, and guidelines. Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more. Benefits: We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical/dental vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to other benefit and wellness programs. Eligibility for Wawa Benefits is defined under the terms of the plan(s) Qualifications: Great communication and customer service skills. Ability to thrive in a fast-paced environment and multitask like a pro. Must be 16+ years old with reliable transportation. Enjoys working in a team environment. The hourly range for this position is $15.00 - $18.75 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at ...@wawa.com. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Soar with us at Wawa. We believe we can make life a little better every day - one smile, hoagie, or experience at a time. And there's one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you'll be part of a caring team that's dedicated to helping all of us fly high - together. We're team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We're proud to be a part of a winning team of Associate owners who shape our success. We're committed to helping our communities and one another at every turn, because we know that when we fly together, there's no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar. As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter. What you'll do: Greet and engage with customers to ensure their needs are met both quickly and courteously. Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well keeping our coffee station clean and organized. Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products. Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting. Help keep our stores clean and safe by following all established policy, procedures, and guidelines. Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more. Benefits: We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical/dental vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to other benefit and wellness programs. Eligibility for Wawa Benefits is defined under the terms of the plan(s) Qualifications: Great communication and customer service skills. Ability to thrive in a fast-paced environment and multitask like a pro. Must be 16+ years old with reliable transportation. Enjoys working in a team environment. The hourly range for this position is $15.00 - $18.75 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at ...@wawa.com. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

We are seeking a Sales Associate and Customer Service Rep. Do you know fashion? Do you love finding a great deal? If so, come join the Uptown Cheapskate Team! We are an upscale resale store looking for friendly, highly motivated people to join our team of Fashion Consultants. As a Sales Associate at our store you may have to work quickly to tag, hang and put our merchandise, as we buy in large amounts of inventory daily. We work to keep a neat and organized workplace to ensure efficiency standards. Providing exceptional customer service is our #1 priority, so a friendly and positive attitude is always needed! Our ideal candidates are: Good communicators Excellent at assessing customers' interests and needs Knowledgeable about current fashion trends Fast learners Multi-taskers Requirements: Reliable transportation to & from work. Can handle a fast paced / high volume environment Exceptional customer service skills Must be available some evenings, weekends, & holidays. Part time, 10-20 hours preferable Uptown Cheapskate offers: A fun retail environment Competitive pay (commensurate with experience) Great employee discounts Advancement opportunities If you feel you would be a great fit for our growing company please attach your resume & availability. Do you know fashion? Do you love finding a great deal? Are you committed to sustainability? If so, come join the Uptown Cheapskate Team! We are looking for friendly, highly motivated people to join our crew of Fashion Consultants. Uptown Cheapskate is an exciting retail store concept that sells quality clothing brands at affordable prices. Every month, our franchise stores buy and resell thousands of clothing items that have been gently used at a fraction of the prices originally charged. That's why Uptown Cheapskate is such an effective idea that resonates with customers of every income bracket and style persuasion. Our stores feel more like a boutique than a thrift shop, allowing more people to feel comfortable shopping second-hand. At Uptown Cheapskate, we have a passion for sustainable fashion. We are dedicated to reducing the impact of the fashion industry on the planet by being green 365 days per year. When you support resale, you're not just being good on your wallet - you're giving back to the environment and contributing to an economy that is sustainable and green. Since 2015, Uptown Cheapskate has joined forces with Kid to Kid and build On across the nation to raise money to build schools in developing countries. With the support of tens of thousands of customers all across the nation, we've far surpassed our initial goal and have raised over $600,000 and funded 18 schools (and counting!). With your help, communities in Mali, Burkina Faso, Senegal, Haiti, Nepal, Malawi, and Nicaragua now have the facilities that they need to educate their children for years to come. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to BaseCamp Franchising Corporate.

Job Description A.A.O. Distributing inc. is actively recruiting and accepting competitive, team- oriented individuals to join our company. this is an entry level position, meaning we will provide full product education to the right candidates. Experience wanted from the following areas: Customer service Retail Sales General Labor A.A.O. Distributing inc provides excellent earning potential and the chance to develop marketing, sale management and customer service skills that will benefit you long-term. Our Company has a competitive, yet supportive culture based on trust and integrity that has allowed us to grow over the years. Requirements: Full-time, flexible schedule must be over 18 years of age Driver's license Professional demeanor Strong communication skills Team player and mission driven A.A.O. Distributing Inc. is actively recruiting so don't delay

The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. GSRs assist in maintaining brand standards through the execution of tasks within the Store Operating System, providing a craveable fresh food and beverage offering in a food safe environment, and supporting store goals and initiatives. Requirements Essential Job Functions (Responsible to) * Delivers guest service with a "how may I help you" attitude. Looks for opportunities to delight guests and follows instructions from store management. * Practice safe working habits that align with company safety rules. Advise store management of any maintenance or safety problems. * Adhere to all city, county, state, and other applicable laws and regulations as it relates to restricted sales such as alcohol, tobacco, and lottery. * Prepare fresh food while meeting and maintaining food safety requirements and standards, (i.e., time and temp logs, dating procedures, washing and sanitizing dishes). Obtain necessary food safety and handling certifications as required. * Follow all cash handling procedures as outlined in the Cash Handling Policy. Assure proper sale and accounting of money orders/lottery during shift. Accurately account for and document price overrides, store use of merchandise, voids, returns and waste. Ensure that Store Management is made aware of all sales, cash, or operating discrepancies. * Keep coolers, beverage dispensers, impulse lane merchandise, store shelves, and displays fully stocked and fronted on a regular basis. * Use suggestive selling techniques to suggest items to Guests that complement their purchases. Encourage Guest participation in the Refreshing Rewards loyalty program. * Clean windows, floors, shelving, counters, and restrooms per Store Operating System Game Plans. Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc. Monitor and clean the fuel dispensers, parking lot and grounds surrounding the store, including trash duties, in all-weather conditions. * Live Thorntons' Core Values and contribute to an environment that is welcoming and belonging for Team Members and Guests * Be responsible for your shift by following the attendance policy and staying familiar with all company policies as outlined in Thorntons' Team Member Handbook * Embrace new company initiatives and technologies. Provide a craveable fresh food offering by maintaining PAR levels per store expectations * Perform additional duties as assigned Key Relationships * Region Manager * Human Resource Manager * General Manager * Store Manager * Food Service Manager * Guest Service Representatives Skills * Follows written and verbal direction/instructions and seeks clarification when required. * Works effectively and accurately in a fast-paced environment. * Seeks appropriate support to solve problems in a timely manner. * Delights customers by providing a friendly and helpful experience that wins loyalty to the brand. * Demonstrates self-control in stressful situations. * Adaptability and flexibility to respond effectively to a variety of situations * Possesses an open and approachable demeanor with a positive and constructive tone of voice and a "can do" attitude. * Actively listens, asks questions, and provides clear, concise information to others via verbal or written communication * Takes pride in delivering high-quality Guest service * Meets performance expectations associated with the role * Uses analytical skills to identify and solve problems or situations encountered on the job. * Uses basic arithmetical skills to add, subtract, and divide as necessary to count and document cash drawers, lottery receipts, inventory needs, etc. * Values diversity and recognizes the strengths that individuals from divergent life experiences and backgrounds bring to the team. Knowledge * Principles and processes for providing Guest Service. This includes Guest needs assessment, meeting quality standards for services, and evaluation of Guest satisfaction * Principles and methods for showing, promoting, and selling products or services Experience * All experience is considered Required or Preferred Qualifications/Certifications * High School Diploma or GED (Preferred) * Food Certifications (Preferred) Other Considerations * Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. Physical Requirements * Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. * Daily Standing, Pushing, Pulling, Reaching, Bending, Squatting, Climbing, Walking and Lifting up to 55 lbs. * Occasional Sitting and Driving required. * Exposed to extreme weather conditions and temperatures * Long periods of standing * Exposure to gasoline fumes and cleaning products * Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com 9 am - 5 pm EST M-F. This job description reflects an effort on the part of Thorntons and its' representatives to provide an expectation of job performance. This is not an all-inclusive list of specific job functions. Other duties may be assigned as is considered reasonable and necessary. Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vison, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit ************************************************

Guest Services Associate Reports to: Store Manager Schedule: Part Time (25 hours or less per week); may work 1st, 2nd or 3rd shift Pay Range: $12.50/hr - $14.50/hr NOTE: You must be at least 16 years old to work at United Dairy Farmers. Position Description: The primary responsibility of a Guest Services Associate at United Dairy Farmers is to provide outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled). The Guest Services Associate is responsible for following company policy to ensure the safe and efficient operation of his or her shift as well as carrying out his or her job in an honest and ethical manner, complying with all laws and regulations, and all company policies and requirements. Essential Functions: Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. Reporting: Accurate completion of time records and the Customer First Document. Other duties as assigned by Management Minimum Requirements: Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. Ability to understand operating instructions for store equipment and to operate all store equipment. Ability to prepare DipSide items using supplies located in the dip cabinets. Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. Ability to recognize numbers, count and do arithmetic well enough to complete required records. Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. Ability to clean counters and other surfaces. Ability to tolerate exposure to temperatures as low as 30 degrees Fahrenheit for at least 2 minutes. Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes. Ability to raise at least 10 pounds from floor level to a height of 5 feet. Ability to place an 8 x 10 x 10 package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments). RequiredPreferredJob Industries Retail

**Introduction** Our campus stores serve as a vibrant hub of college life and learning. We believe in creating retail and learning experiences that engage students, support faculty, and build alumni loyalty. Together, our teams and stores work to elevate lives through education. **Overview** You can enhance your success by joining our dynamic team today! As a **Campus Retail Associate** you will provide superior customer service to our customers and support store leaders in all facets of retail operations to ensure the store is operating at optimal performance. **Perks** + Flexible Scheduling + Sick time accrual from date of hire + Generous employee discount - including course materials & textbooks + Management Development Program Opportunities + The opportunity to add valuable, transferrable experience and skills to your resume **Responsibilities** **Expectations:** + Assist with processing sales transactions involving cash, credit, or financial aid payments. + Provide a friendly atmosphere by greeting customers and focusing on their positive experience throughout their visit. + Take initiative to support store operations including operating equipment and cash register while ensuring speed of service and accurate transactions. + Keep the store looking fresh by shelving, arranging, cleaning, and organizing products or space within the store. + Prepare and serve a variety of hot and cold food and drinks following prescribed recipes and techniques. + Set up or restock displays, wrap, label, date, and rotate food items for sale. + Maintain a safe and healthy work environment by following cleaning, sanitation, and operational standards. Food handling or safety certification may be required in some locations. + Part-time positions require availability to work on a weekly basis year round. Schedules may be set or vary to meet the needs of the store. + Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal. **Physical Demands:** + Frequent movement within the store to access various departments, areas, and/or products. + Ability to remain in a stationary position for extended periods. + Frequent lifting. + Occasional reaching, stooping, kneeling, crouching, and climbing ladders. **Benefits available include:** + Get paid sooner! Daily Pay earned wage access is available to all store employees + Employee Discount + Paid sick time (accrued based on time worked) + Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period) + Commuter Benefits **COVID-19 Considerations:** Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required. **Qualifications** + Candidates must be a minimum of 18 years of age to be considered for employment. + Previous food handling experience preferred. + Confident and comfortable engaging customers to deliver an elevated experience. + An outstanding attitude with the willingness to learn and the capability to excel in a fast-paced, team environment. + Basic math, keyboarding, and data entry skills. + Flexible availability throughout the academic year including peak periods. **EEO Statement** **Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.** **Job Locations** _US-OH-Cincinnati_ **ID** _2025-17924_ **Category** _Retail Sales Associate_ **Position Type** _Regular PT_

Introduction Our campus stores serve as a vibrant hub of college life and learning. We believe in creating retail and learning experiences that engage students, support faculty, and build alumni loyalty. Together, our teams and stores work to elevate lives through education. Overview You can enhance your success by joining our dynamic team today! As a Campus Retail Associate you will provide superior customer service to our customers and support store leaders in all facets of retail operations to ensure the store is operating at optimal performance. Perks Flexible Scheduling Sick time accrual from date of hire Generous employee discount - including course materials & textbooks Management Development Program Opportunities The opportunity to add valuable, transferrable experience and skills to your resume Responsibilities Expectations: Assist with processing sales transactions involving cash, credit, or financial aid payments. Provide a friendly atmosphere by greeting customers and focusing on their positive experience throughout their visit. Take initiative to support store operations including operating equipment and cash register while ensuring speed of service and accurate transactions. Keep the store looking fresh by shelving, arranging, cleaning, and organizing products or space within the store. Prepare and serve a variety of hot and cold food and drinks following prescribed recipes and techniques. Set up or restock displays, wrap, label, date, and rotate food items for sale. Maintain a safe and healthy work environment by following cleaning, sanitation, and operational standards. Food handling or safety certification may be required in some locations. Part-time positions require availability to work on a weekly basis year round. Schedules may be set or vary to meet the needs of the store. Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal. Physical Demands: Frequent movement within the store to access various departments, areas, and/or products. Ability to remain in a stationary position for extended periods. Frequent lifting. Occasional reaching, stooping, kneeling, crouching, and climbing ladders. Benefits available include: Get paid sooner! Daily Pay earned wage access is available to all store employees Employee Discount Paid sick time (accrued based on time worked) Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period) Commuter Benefits COVID-19 Considerations: Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required. Qualifications Candidates must be a minimum of 18 years of age to be considered for employment. Previous food handling experience preferred. Confident and comfortable engaging customers to deliver an elevated experience. An outstanding attitude with the willingness to learn and the capability to excel in a fast-paced, team environment. Basic math, keyboarding, and data entry skills. Flexible availability throughout the academic year including peak periods. EEO Statement Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. GSRs assist in maintaining brand standards through the execution of tasks within the Store Operating System, providing a craveable fresh food and beverage offering in a food safe environment, and supporting store goals and initiatives. Requirements Essential Job Functions (Responsible to) * Delivers guest service with a "how may I help you" attitude. Looks for opportunities to delight guests and follows instructions from store management. * Practice safe working habits that align with company safety rules. Advise store management of any maintenance or safety problems. * Adhere to all city, county, state, and other applicable laws and regulations as it relates to restricted sales such as alcohol, tobacco, and lottery. * Prepare fresh food while meeting and maintaining food safety requirements and standards, (i.e., time and temp logs, dating procedures, washing and sanitizing dishes). Obtain necessary food safety and handling certifications as required. * Follow all cash handling procedures as outlined in the Cash Handling Policy. Assure proper sale and accounting of money orders/lottery during shift. Accurately account for and document price overrides, store use of merchandise, voids, returns and waste. Ensure that Store Management is made aware of all sales, cash, or operating discrepancies. * Keep coolers, beverage dispensers, impulse lane merchandise, store shelves, and displays fully stocked and fronted on a regular basis. * Use suggestive selling techniques to suggest items to Guests that complement their purchases. Encourage Guest participation in the Refreshing Rewards loyalty program. * Clean windows, floors, shelving, counters, and restrooms per Store Operating System Game Plans. Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc. Monitor and clean the fuel dispensers, parking lot and grounds surrounding the store, including trash duties, in all-weather conditions. * Live Thorntons' Core Values and contribute to an environment that is welcoming and belonging for Team Members and Guests * Be responsible for your shift by following the attendance policy and staying familiar with all company policies as outlined in Thorntons' Team Member Handbook * Embrace new company initiatives and technologies. Provide a craveable fresh food offering by maintaining PAR levels per store expectations * Perform additional duties as assigned Key Relationships * Region Manager * Human Resource Manager * General Manager * Store Manager * Food Service Manager * Guest Service Representatives Skills * Follows written and verbal direction/instructions and seeks clarification when required. * Works effectively and accurately in a fast-paced environment. * Seeks appropriate support to solve problems in a timely manner. * Delights customers by providing a friendly and helpful experience that wins loyalty to the brand. * Demonstrates self-control in stressful situations. * Adaptability and flexibility to respond effectively to a variety of situations * Possesses an open and approachable demeanor with a positive and constructive tone of voice and a "can do" attitude. * Actively listens, asks questions, and provides clear, concise information to others via verbal or written communication * Takes pride in delivering high-quality Guest service * Meets performance expectations associated with the role * Uses analytical skills to identify and solve problems or situations encountered on the job. * Uses basic arithmetical skills to add, subtract, and divide as necessary to count and document cash drawers, lottery receipts, inventory needs, etc. * Values diversity and recognizes the strengths that individuals from divergent life experiences and backgrounds bring to the team. Knowledge * Principles and processes for providing Guest Service. This includes Guest needs assessment, meeting quality standards for services, and evaluation of Guest satisfaction * Principles and methods for showing, promoting, and selling products or services Experience * All experience is considered Required or Preferred Qualifications/Certifications * High School Diploma or GED (Preferred) * Food Certifications (Preferred) Other Considerations * Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. Physical Requirements * Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. * Daily Standing, Pushing, Pulling, Reaching, Bending, Squatting, Climbing, Walking and Lifting up to 55 lbs. * Occasional Sitting and Driving required. * Exposed to extreme weather conditions and temperatures * Long periods of standing * Exposure to gasoline fumes and cleaning products * Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com 9 am - 5 pm EST M-F. This job description reflects an effort on the part of Thorntons and its' representatives to provide an expectation of job performance. This is not an all-inclusive list of specific job functions. Other duties may be assigned as is considered reasonable and necessary. Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vison, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit ************************************************

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. About TOCA Soccer: At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests - where they learn, where they live, and where TOCA becomes the place where they play. Whether they're kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests. What makes a TOCA Teammate? We value an individual that seeks to... Play Hard Care Deeply Grow Together Strive for Excellence Create Awesome Experiences Why You'll love being apart of the TOCA Team: You'll have full access to our TOCA Treats, which includes (but is not limited to!): Competitive Pay & On Demand Pay Part Time, Flexible Scheduling Career Growth & Development Employee Assistance Program Active & Fit Membership Benefits Hub Discount Marketplace So many TOCA Perks we can't name all of them, but we'll try: 4 TOCA Training Sessions, 50% Off Classes, Free Pick/League Play, 1 Free Birthday Party, Food and Beverage Discount, and 2 Free Packages to share with your squad! Whew! Job Highlights: Job Title: Guest Experience Associate Location: 10200 S. Compass Dr, Rossford. OH Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA - the first high-five, the warm welcome, the go-to for all things awesome. As an Experience Associate, you're all about creating 10/10 guest experiences, keeping the energy up, and making sure the facility runs smoother than a perfect pass. What You'll Be Doing: Guest Experience Hero (60%) Greet like a champ, answer like a pro, and make every guest feel like an MVP Handle questions, feedback, and concerns with good vibes and care Jump in to fix issues quickly or tag in a teammate Work together to keep things flowing and guests happy Work in concessions (as needed) Operations Guru (30%) Keep the space clean, stocked, and ready for action Help with scheduling, check-ins, sign-ups, and events Own the front desk like it's your stage Admin But Make It Snappy (5%) Waivers, payments, reports = no big deal for you Training + Growth (5%) Learn the TOCA way and level up your game Gain development to keep your career going with TOCA TOCA Culture (100%!): Uphold our service commitment standards by being professional, welcoming, aware, outgoing, and proud. Work with leadership to create and maintain a unified culture as well as a high level of engagement throughout the center. You'll Crush This Role If You: Love people and good vibes Have top-tier communication skills Can stay cool under pressure Know your way around Google Suite & scheduling tools (on-site training) Are down for evening/weekend shifts (that's our peak time!) Can lift 30+ lbs and move with energy #twentry

The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. GSRs assist in maintaining brand standards through the execution of tasks within the Store Operating System, providing a craveable fresh food and beverage offering in a food safe environment, and supporting store goals and initiatives. Requirements Essential Job Functions (Responsible to) * Delivers guest service with a "how may I help you" attitude. Looks for opportunities to delight guests and follows instructions from store management. * Practice safe working habits that align with company safety rules. Advise store management of any maintenance or safety problems. * Adhere to all city, county, state, and other applicable laws and regulations as it relates to restricted sales such as alcohol, tobacco, and lottery. * Prepare fresh food while meeting and maintaining food safety requirements and standards, (i.e., time and temp logs, dating procedures, washing and sanitizing dishes). Obtain necessary food safety and handling certifications as required. * Follow all cash handling procedures as outlined in the Cash Handling Policy. Assure proper sale and accounting of money orders/lottery during shift. Accurately account for and document price overrides, store use of merchandise, voids, returns and waste. Ensure that Store Management is made aware of all sales, cash, or operating discrepancies. * Keep coolers, beverage dispensers, impulse lane merchandise, store shelves, and displays fully stocked and fronted on a regular basis. * Use suggestive selling techniques to suggest items to Guests that complement their purchases. Encourage Guest participation in the Refreshing Rewards loyalty program. * Clean windows, floors, shelving, counters, and restrooms per Store Operating System Game Plans. Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc. Monitor and clean the fuel dispensers, parking lot and grounds surrounding the store, including trash duties, in all-weather conditions. * Live Thorntons' Core Values and contribute to an environment that is welcoming and belonging for Team Members and Guests * Be responsible for your shift by following the attendance policy and staying familiar with all company policies as outlined in Thorntons' Team Member Handbook * Embrace new company initiatives and technologies. Provide a craveable fresh food offering by maintaining PAR levels per store expectations * Perform additional duties as assigned Key Relationships * Region Manager * Human Resource Manager * General Manager * Store Manager * Food Service Manager * Guest Service Representatives Skills * Follows written and verbal direction/instructions and seeks clarification when required. * Works effectively and accurately in a fast-paced environment. * Seeks appropriate support to solve problems in a timely manner. * Delights customers by providing a friendly and helpful experience that wins loyalty to the brand. * Demonstrates self-control in stressful situations. * Adaptability and flexibility to respond effectively to a variety of situations * Possesses an open and approachable demeanor with a positive and constructive tone of voice and a "can do" attitude. * Actively listens, asks questions, and provides clear, concise information to others via verbal or written communication * Takes pride in delivering high-quality Guest service * Meets performance expectations associated with the role * Uses analytical skills to identify and solve problems or situations encountered on the job. * Uses basic arithmetical skills to add, subtract, and divide as necessary to count and document cash drawers, lottery receipts, inventory needs, etc. * Values diversity and recognizes the strengths that individuals from divergent life experiences and backgrounds bring to the team. Knowledge * Principles and processes for providing Guest Service. This includes Guest needs assessment, meeting quality standards for services, and evaluation of Guest satisfaction * Principles and methods for showing, promoting, and selling products or services Experience * All experience is considered Required or Preferred Qualifications/Certifications * High School Diploma or GED (Preferred) * Food Certifications (Preferred) Other Considerations * Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. Physical Requirements * Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. * Daily Standing, Pushing, Pulling, Reaching, Bending, Squatting, Climbing, Walking and Lifting up to 55 lbs. * Occasional Sitting and Driving required. * Exposed to extreme weather conditions and temperatures * Long periods of standing * Exposure to gasoline fumes and cleaning products * Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com 9 am - 5 pm EST M-F. This job description reflects an effort on the part of Thorntons and its' representatives to provide an expectation of job performance. This is not an all-inclusive list of specific job functions. Other duties may be assigned as is considered reasonable and necessary. Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vison, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit ************************************************

The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. GSRs assist in maintaining brand standards through the execution of tasks within the Store Operating System, providing a craveable fresh food and beverage offering in a food safe environment, and supporting store goals and initiatives. Requirements Essential Job Functions (Responsible to) * Delivers guest service with a "how may I help you" attitude. Looks for opportunities to delight guests and follows instructions from store management. * Practice safe working habits that align with company safety rules. Advise store management of any maintenance or safety problems. * Adhere to all city, county, state, and other applicable laws and regulations as it relates to restricted sales such as alcohol, tobacco, and lottery. * Prepare fresh food while meeting and maintaining food safety requirements and standards, (i.e., time and temp logs, dating procedures, washing and sanitizing dishes). Obtain necessary food safety and handling certifications as required. * Follow all cash handling procedures as outlined in the Cash Handling Policy. Assure proper sale and accounting of money orders/lottery during shift. Accurately account for and document price overrides, store use of merchandise, voids, returns and waste. Ensure that Store Management is made aware of all sales, cash, or operating discrepancies. * Keep coolers, beverage dispensers, impulse lane merchandise, store shelves, and displays fully stocked and fronted on a regular basis. * Use suggestive selling techniques to suggest items to Guests that complement their purchases. Encourage Guest participation in the Refreshing Rewards loyalty program. * Clean windows, floors, shelving, counters, and restrooms per Store Operating System Game Plans. Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc. Monitor and clean the fuel dispensers, parking lot and grounds surrounding the store, including trash duties, in all-weather conditions. * Live Thorntons' Core Values and contribute to an environment that is welcoming and belonging for Team Members and Guests * Be responsible for your shift by following the attendance policy and staying familiar with all company policies as outlined in Thorntons' Team Member Handbook * Embrace new company initiatives and technologies. Provide a craveable fresh food offering by maintaining PAR levels per store expectations * Perform additional duties as assigned Key Relationships * Region Manager * Human Resource Manager * General Manager * Store Manager * Food Service Manager * Guest Service Representatives Skills * Follows written and verbal direction/instructions and seeks clarification when required. * Works effectively and accurately in a fast-paced environment. * Seeks appropriate support to solve problems in a timely manner. * Delights customers by providing a friendly and helpful experience that wins loyalty to the brand. * Demonstrates self-control in stressful situations. * Adaptability and flexibility to respond effectively to a variety of situations * Possesses an open and approachable demeanor with a positive and constructive tone of voice and a "can do" attitude. * Actively listens, asks questions, and provides clear, concise information to others via verbal or written communication * Takes pride in delivering high-quality Guest service * Meets performance expectations associated with the role * Uses analytical skills to identify and solve problems or situations encountered on the job. * Uses basic arithmetical skills to add, subtract, and divide as necessary to count and document cash drawers, lottery receipts, inventory needs, etc. * Values diversity and recognizes the strengths that individuals from divergent life experiences and backgrounds bring to the team. Knowledge * Principles and processes for providing Guest Service. This includes Guest needs assessment, meeting quality standards for services, and evaluation of Guest satisfaction * Principles and methods for showing, promoting, and selling products or services Experience * All experience is considered Required or Preferred Qualifications/Certifications * High School Diploma or GED (Preferred) * Food Certifications (Preferred) Other Considerations * Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. Physical Requirements * Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. * Daily Standing, Pushing, Pulling, Reaching, Bending, Squatting, Climbing, Walking and Lifting up to 55 lbs. * Occasional Sitting and Driving required. * Exposed to extreme weather conditions and temperatures * Long periods of standing * Exposure to gasoline fumes and cleaning products * Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com 9 am - 5 pm EST M-F. This job description reflects an effort on the part of Thorntons and its' representatives to provide an expectation of job performance. This is not an all-inclusive list of specific job functions. Other duties may be assigned as is considered reasonable and necessary. Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vison, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit ************************************************

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. About TOCA Soccer: At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests - where they learn, where they live, and where TOCA becomes the place where they play. Whether they're kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests. What makes a TOCA Teammate? We value an individual that seeks to... Play Hard Care Deeply Grow Together Strive for Excellence Create Awesome Experiences Why You'll love being apart of the TOCA Team: You'll have full access to our TOCA Treats, which includes (but is not limited to!): Competitive Pay & On Demand Pay Part Time, Flexible Scheduling Career Growth & Development Employee Assistance Program Active & Fit Membership Benefits Hub Discount Marketplace So many TOCA Perks we can't name all of them, but we'll try: 4 TOCA Training Sessions, 50% Off Classes, Free Pick/League Play, 1 Free Birthday Party, Food and Beverage Discount, and 2 Free Packages to share with your squad! Whew! Job Highlights: Job Title: Guest Experience Associate Location: Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA - the first high-five, the warm welcome, the go-to for all things awesome. As an Experience Associate, you're all about creating 10/10 guest experiences, keeping the energy up, and making sure the facility runs smoother than a perfect pass. What You'll Be Doing: Guest Experience Hero (60%) Greet like a champ, answer like a pro, and make every guest feel like an MVP Handle questions, feedback, and concerns with good vibes and care Jump in to fix issues quickly or tag in a teammate Work together to keep things flowing and guests happy Work in concessions (as needed) Operations Guru (30%) Keep the space clean, stocked, and ready for action Help with scheduling, check-ins, sign-ups, and events Own the front desk like it's your stage Admin But Make It Snappy (5%) Waivers, payments, reports = no big deal for you Training + Growth (5%) Learn the TOCA way and level up your game Gain development to keep your career going with TOCA TOCA Culture (100%!): Uphold our service commitment standards by being professional, welcoming, aware, outgoing, and proud. Work with leadership to create and maintain a unified culture as well as a high level of engagement throughout the center. You'll Crush This Role If You: Love people and good vibes Have top-tier communication skills Can stay cool under pressure Know your way around Google Suite & scheduling tools (on-site training) Are down for evening/weekend shifts (that's our peak time!) Can lift 30+ lbs and move with energy #twentry

The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. GSRs assist in maintaining brand standards through the execution of tasks within the Store Operating System, providing a craveable fresh food and beverage offering in a food safe environment, and supporting store goals and initiatives. Requirements Essential Job Functions (Responsible to) * Delivers guest service with a "how may I help you" attitude. Looks for opportunities to delight guests and follows instructions from store management. * Practice safe working habits that align with company safety rules. Advise store management of any maintenance or safety problems. * Adhere to all city, county, state, and other applicable laws and regulations as it relates to restricted sales such as alcohol, tobacco, and lottery. * Prepare fresh food while meeting and maintaining food safety requirements and standards, (i.e., time and temp logs, dating procedures, washing and sanitizing dishes). Obtain necessary food safety and handling certifications as required. * Follow all cash handling procedures as outlined in the Cash Handling Policy. Assure proper sale and accounting of money orders/lottery during shift. Accurately account for and document price overrides, store use of merchandise, voids, returns and waste. Ensure that Store Management is made aware of all sales, cash, or operating discrepancies. * Keep coolers, beverage dispensers, impulse lane merchandise, store shelves, and displays fully stocked and fronted on a regular basis. * Use suggestive selling techniques to suggest items to Guests that complement their purchases. Encourage Guest participation in the Refreshing Rewards loyalty program. * Clean windows, floors, shelving, counters, and restrooms per Store Operating System Game Plans. Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc. Monitor and clean the fuel dispensers, parking lot and grounds surrounding the store, including trash duties, in all-weather conditions. * Live Thorntons' Core Values and contribute to an environment that is welcoming and belonging for Team Members and Guests * Be responsible for your shift by following the attendance policy and staying familiar with all company policies as outlined in Thorntons' Team Member Handbook * Embrace new company initiatives and technologies. Provide a craveable fresh food offering by maintaining PAR levels per store expectations * Perform additional duties as assigned Key Relationships * Region Manager * Human Resource Manager * General Manager * Store Manager * Food Service Manager * Guest Service Representatives Skills * Follows written and verbal direction/instructions and seeks clarification when required. * Works effectively and accurately in a fast-paced environment. * Seeks appropriate support to solve problems in a timely manner. * Delights customers by providing a friendly and helpful experience that wins loyalty to the brand. * Demonstrates self-control in stressful situations. * Adaptability and flexibility to respond effectively to a variety of situations * Possesses an open and approachable demeanor with a positive and constructive tone of voice and a "can do" attitude. * Actively listens, asks questions, and provides clear, concise information to others via verbal or written communication * Takes pride in delivering high-quality Guest service * Meets performance expectations associated with the role * Uses analytical skills to identify and solve problems or situations encountered on the job. * Uses basic arithmetical skills to add, subtract, and divide as necessary to count and document cash drawers, lottery receipts, inventory needs, etc. * Values diversity and recognizes the strengths that individuals from divergent life experiences and backgrounds bring to the team. Knowledge * Principles and processes for providing Guest Service. This includes Guest needs assessment, meeting quality standards for services, and evaluation of Guest satisfaction * Principles and methods for showing, promoting, and selling products or services Experience * All experience is considered Required or Preferred Qualifications/Certifications * High School Diploma or GED (Preferred) * Food Certifications (Preferred) Other Considerations * Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. Physical Requirements * Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. * Daily Standing, Pushing, Pulling, Reaching, Bending, Squatting, Climbing, Walking and Lifting up to 55 lbs. * Occasional Sitting and Driving required. * Exposed to extreme weather conditions and temperatures * Long periods of standing * Exposure to gasoline fumes and cleaning products * Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com 9 am - 5 pm EST M-F. This job description reflects an effort on the part of Thorntons and its' representatives to provide an expectation of job performance. This is not an all-inclusive list of specific job functions. Other duties may be assigned as is considered reasonable and necessary. Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vison, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit ************************************************

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. About TOCA Soccer: At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests - where they learn, where they live, and where TOCA becomes the place where they play. Whether they're kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests. What makes a TOCA Teammate? We value an individual that seeks to... Play Hard Care Deeply Grow Together Strive for Excellence Create Awesome Experiences Why You'll love being apart of the TOCA Team: You'll have full access to our TOCA Treats, which includes (but is not limited to!): Competitive Pay & On Demand Pay Part Time, Flexible Scheduling Career Growth & Development Employee Assistance Program Active & Fit Membership Benefits Hub Discount Marketplace So many TOCA Perks we can't name all of them, but we'll try: 4 TOCA Training Sessions, 50% Off Classes, Free Pick/League Play, 1 Free Birthday Party, Food and Beverage Discount, and 2 Free Packages to share with your squad! Whew! Job Highlights: Job Title: Guest Experience Associate Location: Bedford Heights, OH Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA - the first high-five, the warm welcome, the go-to for all things awesome. As an Experience Associate, you're all about creating 10/10 guest experiences, keeping the energy up, and making sure the facility runs smoother than a perfect pass. What You'll Be Doing: Guest Experience Hero (60%) Greet like a champ, answer like a pro, and make every guest feel like an MVP Handle questions, feedback, and concerns with good vibes and care Jump in to fix issues quickly or tag in a teammate Work together to keep things flowing and guests happy Work in concessions (as needed) Operations Guru (30%) Keep the space clean, stocked, and ready for action Help with scheduling, check-ins, sign-ups, and events Own the front desk like it's your stage Admin But Make It Snappy (5%) Waivers, payments, reports = no big deal for you Training + Growth (5%) Learn the TOCA way and level up your game Gain development to keep your career going with TOCA TOCA Culture (100%!): Uphold our service commitment standards by being professional, welcoming, aware, outgoing, and proud. Work with leadership to create and maintain a unified culture as well as a high level of engagement throughout the center. You'll Crush This Role If You: Love people and good vibes Have top-tier communication skills Can stay cool under pressure Know your way around Google Suite & scheduling tools (on-site training) Are down for evening/weekend shifts (that's our peak time!) Can lift 30+ lbs and move with energy #twentry

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. About TOCA Soccer: At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests - where they learn, where they live, and where TOCA becomes the place where they play. Whether they're kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests. What makes a TOCA Teammate? We value an individual that seeks to... Play Hard Care Deeply Grow Together Strive for Excellence Create Awesome Experiences Why You'll love being apart of the TOCA Team: You'll have full access to our TOCA Treats, which includes (but is not limited to!): Competitive Pay & On Demand Pay Part Time, Flexible Scheduling Career Growth & Development Employee Assistance Program Active & Fit Membership Benefits Hub Discount Marketplace So many TOCA Perks we can't name all of them, but we'll try: 4 TOCA Training Sessions, 50% Off Classes, Free Pick/League Play, 1 Free Birthday Party, Food and Beverage Discount, and 2 Free Packages to share with your squad! Whew! Job Highlights: Job Title: Guest Experience Associate Location: Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA - the first high-five, the warm welcome, the go-to for all things awesome. As an Experience Associate, you're all about creating 10/10 guest experiences, keeping the energy up, and making sure the facility runs smoother than a perfect pass. What You'll Be Doing: Guest Experience Hero (60%) Greet like a champ, answer like a pro, and make every guest feel like an MVP Handle questions, feedback, and concerns with good vibes and care Jump in to fix issues quickly or tag in a teammate Work together to keep things flowing and guests happy Work in concessions (as needed) Operations Guru (30%) Keep the space clean, stocked, and ready for action Help with scheduling, check-ins, sign-ups, and events Own the front desk like it's your stage Admin But Make It Snappy (5%) Waivers, payments, reports = no big deal for you Training + Growth (5%) Learn the TOCA way and level up your game Gain development to keep your career going with TOCA TOCA Culture (100%!): Uphold our service commitment standards by being professional, welcoming, aware, outgoing, and proud. Work with leadership to create and maintain a unified culture as well as a high level of engagement throughout the center. You'll Crush This Role If You: Love people and good vibes Have top-tier communication skills Can stay cool under pressure Know your way around Google Suite & scheduling tools (on-site training) Are down for evening/weekend shifts (that's our peak time!) Can lift 30+ lbs and move with energy #twentry

The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. GSRs assist in maintaining brand standards through the execution of tasks within the Store Operating System, providing a craveable fresh food and beverage offering in a food safe environment, and supporting store goals and initiatives. Requirements Essential Job Functions (Responsible to) * Delivers guest service with a "how may I help you" attitude. Looks for opportunities to delight guests and follows instructions from store management. * Practice safe working habits that align with company safety rules. Advise store management of any maintenance or safety problems. * Adhere to all city, county, state, and other applicable laws and regulations as it relates to restricted sales such as alcohol, tobacco, and lottery. * Prepare fresh food while meeting and maintaining food safety requirements and standards, (i.e., time and temp logs, dating procedures, washing and sanitizing dishes). Obtain necessary food safety and handling certifications as required. * Follow all cash handling procedures as outlined in the Cash Handling Policy. Assure proper sale and accounting of money orders/lottery during shift. Accurately account for and document price overrides, store use of merchandise, voids, returns and waste. Ensure that Store Management is made aware of all sales, cash, or operating discrepancies. * Keep coolers, beverage dispensers, impulse lane merchandise, store shelves, and displays fully stocked and fronted on a regular basis. * Use suggestive selling techniques to suggest items to Guests that complement their purchases. Encourage Guest participation in the Refreshing Rewards loyalty program. * Clean windows, floors, shelving, counters, and restrooms per Store Operating System Game Plans. Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc. Monitor and clean the fuel dispensers, parking lot and grounds surrounding the store, including trash duties, in all-weather conditions. * Live Thorntons' Core Values and contribute to an environment that is welcoming and belonging for Team Members and Guests * Be responsible for your shift by following the attendance policy and staying familiar with all company policies as outlined in Thorntons' Team Member Handbook * Embrace new company initiatives and technologies. Provide a craveable fresh food offering by maintaining PAR levels per store expectations * Perform additional duties as assigned Key Relationships * Region Manager * Human Resource Manager * General Manager * Store Manager * Food Service Manager * Guest Service Representatives Skills * Follows written and verbal direction/instructions and seeks clarification when required. * Works effectively and accurately in a fast-paced environment. * Seeks appropriate support to solve problems in a timely manner. * Delights customers by providing a friendly and helpful experience that wins loyalty to the brand. * Demonstrates self-control in stressful situations. * Adaptability and flexibility to respond effectively to a variety of situations * Possesses an open and approachable demeanor with a positive and constructive tone of voice and a "can do" attitude. * Actively listens, asks questions, and provides clear, concise information to others via verbal or written communication * Takes pride in delivering high-quality Guest service * Meets performance expectations associated with the role * Uses analytical skills to identify and solve problems or situations encountered on the job. * Uses basic arithmetical skills to add, subtract, and divide as necessary to count and document cash drawers, lottery receipts, inventory needs, etc. * Values diversity and recognizes the strengths that individuals from divergent life experiences and backgrounds bring to the team. Knowledge * Principles and processes for providing Guest Service. This includes Guest needs assessment, meeting quality standards for services, and evaluation of Guest satisfaction * Principles and methods for showing, promoting, and selling products or services Experience * All experience is considered Required or Preferred Qualifications/Certifications * High School Diploma or GED (Preferred) * Food Certifications (Preferred) Other Considerations * Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. Physical Requirements * Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. * Daily Standing, Pushing, Pulling, Reaching, Bending, Squatting, Climbing, Walking and Lifting up to 55 lbs. * Occasional Sitting and Driving required. * Exposed to extreme weather conditions and temperatures * Long periods of standing * Exposure to gasoline fumes and cleaning products * Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com 9 am - 5 pm EST M-F. This job description reflects an effort on the part of Thorntons and its' representatives to provide an expectation of job performance. This is not an all-inclusive list of specific job functions. Other duties may be assigned as is considered reasonable and necessary. Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vison, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit ************************************************