Operations Sales Specialist - Produce
Specialist job at United Natural Foods
Job Ref: 173624 Location: Stillwater, MN 55082 Location Flexibility: Onsite Category: Retail Job Type: Full-time Job Status: Exempt Pay Basis Yearly Pay Range $62400.00 - $98200.00 Annually ($30.00 - $47.21 Hourly) Brand Cub Foods The Operations Specialist is a certified Subject Matter Expert (SME) responsible for mastering all tools, applications, and processes within their assigned department(s). This expertise enables them to effectively train and develop Department Managers and Store Directors. The Operations Specialist is accountable for maintaining Department Standards and overseeing P&L performance for the department(s) they supervise.
Responsibilities:
* Subject Matter Expertise: Serve as the certified Subject Matter Expert (SME) in all aspects of department operations, ensuring proficiency in tools, applications, and processes.
* Training & Development: Spend 80% or more of the work week in stores to train, develop, and mentor Department Managers and staff, enhancing their skills and capabilities.
* Department Standards Compliance: Ensure department standards are consistently met to maximize sales and profitability, including maintaining full, conditioned, fresh, clean, and well-signed displays and sections, all while adhering to the Marketing and Merchandising plans provided by the Corporate Team.
* Identify & Address Training Gaps: Proactively identify training and knowledge gaps within the team and leverage expertise to close them.
* Feedback on Department Performance: Provide consistent, actionable feedback on department presentation, cleanliness, and compliance with company policies, procedures, and standards.
* Staffing & Guidance: Monitor department staffing levels, offering guidance to the Store Director and District Manager on staffing needs and requirements.
* Communication: Provide clear, concise communication to store associates and leadership regarding department requirements and respond to team questions and concerns in a timely manner.
* Merchandising Implementation: Guide the implementation of new merchandising programs and strategies, ensuring store teams have all required information and are executing as directed.
Other Responsibilities:
* Competitor Monitoring: Regularly monitor competitor activities and report findings back to the Corporate Teams.
* Marketing & Merchandising Input: Offer fact-based input on marketing and merchandising strategies to Corporate Teams.
* Store Openings & Remodels: Assist with opening, closing, and remodeling stores as needed, ensuring smooth transitions and operational readiness.
* Expense Monitoring & Budget Adherence: Monitor expenses across departments and provide guidance to ensure stores meet budgetary goals.
* Shrink Mitigation: Ensure proper handling of products and implement effective shrink reduction strategies to minimize unnecessary shrinkage.
* Workflow Optimization: Establish and maintain efficient workflows across all department areas, including Coolers, Freezers, Storage Areas, Backrooms, and Production Areas.
Job Requirements:/ Education/ Certifications/Experience:
* Bachelor's degree in business preferred.
* Previous Department Manager and/or Store Director experience preferred.
* Strong written and verbal communication skills, with the ability to interact effectively with diverse groups of individuals.
* A marketing-oriented mindset, coupled with strong analytical and problem-solving abilities.
* Proficient in basic mathematical analysis to support decision-making.
* Proven leadership skills, with the ability to inspire, guide, and motivate teams.
* Capable of setting clear objectives, providing follow-up, and holding Department Managers and Associates accountable to achieve organizational goals.
Onsite Role:
This position requires the associate to perform all duties at one of our UNFI locations, such as a store or office.
Travel: There may be slight travel with this role.
Physical Environment/Demands: in Office Roles:
* Most work is performed in a temperature-controlled office environment.
* Incumbent may sit for long periods of time at a desk or computer terminal.
* While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
* Incumbent may use calculators, keyboards, telephones, and other office equipment in the course of a normal workday.
* Stooping, bending, twisting, and reaching may be required in the completion of job duties.
UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - M/F/Veteran/Disability. VEVRAA Federal Contractor.
Company: SUPERVALU Inc
Compensation:
UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state and local laws.
Benefits:
For Washington positions (or positions that may be performed remotely from Washington), Click HERE for Washington-specific paid time off details.
Candidates hired into this position will also be eligible to participate in the following benefits programs: Paid Time Off; Sick Time; paid holidays and parental leave; 401K Program; medical, dental, vision, life, and accidental death/dismemberment insurance; short-term and long-term disability insurance program, Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements.
Sales Positions Only: For sales positions that are commission-based, the above range is an estimate of total potential commission-based compensation during an associate's first year, but UNFI offers an introductory period minimum of $680 per week. After the introductory period, as a 100% commission-based role, there is no set salary. UNFI's commission plans are uncapped and average earnings vary depending on territory and sales achieved, among other factors.
UNFI's compensation, benefits, and paid time off policies are subject to change in the Company's sole discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
SAP Specialist
Buena Park, CA jobs
Junior Program Manager (SAP)
Since its establishment, TAWA Services, Inc. has been committed to providing exceptional service and support to the diverse Asian American communities. Leveraging our extensive network and global resources, we ensure timely and efficient delivery of quality goods across the United States. Our dedication to excellence and community underscores the vital role of service in enhancing everyday life. TAWA Services, Inc. invites you to be a part of our mission and team!
Summary:
As a Junior Program Manager (SAP), you will assist in the planning, coordination, and execution of SAP projects under the direction of the SAP Program Manager. You will work closely with cross-functional teams, stakeholders, and vendors to ensure projects are delivered on time, within scope, and within budget. This role requires a strong foundation in project management methodologies, excellent organizational skills, and an eagerness to grow within the SAP ecosystem.
Responsibilities:
Support the SAP Program Manager in coordinating and monitoring the execution of SAP implementation, upgrades, and enhancement projects.
Assist in project planning activities including defining project scope, goals, timelines, and deliverables.
Track project milestones and deliverables, prepare status reports, and help manage project documentation.
Facilitate communication between project stakeholders, including business units, technical teams, and external vendors.
Organize and schedule project meetings, document meeting minutes, and follow up on action items.
Help identify project risks, issues, and dependencies, and support mitigation planning.
Monitor and support change management activities related to SAP projects.
Ensure compliance with internal standards, governance frameworks, and best practices in project execution.
Maintain and update project tracking tools, including timelines, risk logs, and issue trackers.
Participate in testing and training coordination for SAP modules, as needed.
Perform other duties as assigned by management.
Qualification:
A Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field.
1-3 years of experience in project coordination or junior project management, ideally in an IT or ERP environment.
Bilingual proficiency in English/Mandarin is strongly preferred.
Familiarity with SAP systems and modules (such as SAP S/4HANA, FICO, MM, SD).
Understanding of project management methodologies (Waterfall, Agile, etc.).
Proficiency in Microsoft Office tools, especially Excel, PowerPoint, and Project.
Strong organizational, multitasking, and time management skills.
Effective verbal and written communication skills.
Detail-oriented with a proactive, solution-focused mindset.
PMP, CAPM, or SAP-related certifications are a plus.
Authorized to work in the United States without sponsorship.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
This job may require standing or walking for extended periods of time, lifting up to 25 pounds, and performing repetitive motions.
Position Details:
Employment Type: Full Time
Location: 6338 Regio Ave, Buena Park, CA 90620
Benefits:
Medical, Dental, Vision, and Life Insurance.
401 (k) Retirement Saving Plan with 4% Company Match.
Long-Term Services Award.
Employee Discount.
Paid Time Off.
Compensation:
The pay range for this job starts at $70,000 per year. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, your education, skills, qualifications, experience, and location.
Beware of Job Scams:
We prioritize applicant safety at TAWA Services, Inc. Please exercise caution during your job search. Be wary of unsolicited offers, requests for personal information or upfront payments, poorly written s, unrealistic promises, and unprofessional communication. Research employers, verify job postings, and trust your instincts. Report any suspicious activity. For helpful guidance on identifying job scams, visit this link provided by the Indeed website: ************************************************************
Disclaimer:
Our goal is to be a recognized leader in the industry while providing a great workplace for employees. Please note the job descriptions are intended to describe the general nature and level of work being performed by people assigned to the position. They do not cover all the details of skills, duties, or responsibilities required for the positions. Thus, they are not to be construed as an exhaustive list of all skills, duties, and responsibilities required for personnel. All personnel may be required to perform duties outside of their normal responsibilities as instructed by management. Skills, duties and responsibilities may change at any time with or without notice. We are an E.E.O. employer.
Cleaning Specialist
Miramar, FL jobs
We are looking for a full time cleaning aide for our offices in Miramar to perform general cleaning tasks like sweeping, mopping, and vacuuming floors; dusting and polishing surfaces; and emptying trash and recycling bins. Responsibilities also cover thorough cleaning and sanitizing of restrooms and kitchens, restocking supplies, and ensuring all areas are clean and presentable.
Duties and responsibilities
Floor care: Sweep, mop, and vacuum carpets and hard floors. Buff and polish hard floors as needed.
Surface cleaning: Dust and wipe down all surfaces, including desks, tables, countertops, shelves, and cabinets.
Restroom cleaning: Thoroughly clean and sanitize toilets, sinks, mirrors, and other surfaces. Restock supplies like toilet paper and paper towels.
Kitchen/breakroom cleaning: Clean sinks, countertops, and appliances in kitchen areas.
Waste management: Empty trash and recycling bins and replace liners.
Sanitization: Disinfect high-touch surfaces such as doorknobs, light switches, and shared equipment.
Equipment and supplies: Safely operate and maintain cleaning equipment. Keep cleaning supplies properly stored.
Qualifications and skills
Prior experience as a janitor or cleaner is often preferred.
Strong attention to detail.
Ability to work independently and manage time effectively.
Physical stamina to perform tasks such as lifting and carrying equipment supplies and being on your feet for extended periods.
Ability to follow instructions and safety protocols.
Good communication skills.
Service Support Specialist
Saint Paul, MN jobs
Guide customers through the appliance repair process with empathy and efficiency, making it as smooth and stress-free as possible. You'll coordinate timely repairs that restore comfort and confidence. If you're a skilled communicator who enjoys helping others and solving problems, join our team and make a meaningful difference every day.
As a Service Support Specialist/ Repair Coordinator, you will:
Assist customers with appliance repair requests via a variety of communication channels - phone, email, and text.
Coordinate service for our customers with our in-home repair technicians or appropriate external service providers.
Provide accurate and complete information regarding service options and terms of service, for both in and out-of-warranty products
Document every customer interaction, including service requests, troubleshooting steps, and customer communications.
Leverage your critical thinking skills to resolve technical issues, providing practical solutions to complex problems.
To succeed as a Repair Coordinator, you'll:
Demonstrate outstanding verbal and written communication skills, active listening, empathy, professionalism, and problem-solving skills
Be a part of a team that is committed to meeting and exceeding customers' expectations.
Be punctual and committed to excellent attendance
Requirements:
High school diploma or GED
Previous call center or customer service-related experience is preferred
Ability to work as a member of a cross-functional team
Proficiency with technology, including Microsoft Office
Strong typing skills, a minimum of 40 WPM
Successful completion of pre-employment criminal background check and drug screening
Hours and Location:
Full-time, 8:30 am-5:00 pm, Monday through Friday
Training hours are 7:30 am - 4:00 pm for the first two weeks
On-site at our St Paul Corporate Office, near Dale Street and I-94 East
Pay: $20.00 - $23.00 per hour + incentive plan of up to $140.00 bi-weekly, after 90 days. Plus $1500 hiring bonus!
What's in it for you:
Monthly training sessions on appliances and processes
Career growth and employee personal/professional development
Medical, Dental, and Vision Insurance
Company-paid Short-term Disability
401k and Profit Sharing
PTO and Paid Holidays
Appliance discounts
Company Overview:
Warners' Stellian is the Midwest's retail appliance specialist. Family-owned and operated for more than 70 years. We provide an unmatched shopping experience with exceptional service at 14 great store locations.
Core values: Customer Focus, Passion, Integrity, Inspiration, Loyalty, Family.
Warners' Stellian is committed to equal employment opportunities and to fostering an inclusive, equitable, and accessible environment where all associates feel valued, respected, and supported. If you need assistance or an accommodation during the application or interview process, you may call us at ************.
Custom Stylist and Sales Specialist
Richmond, VA jobs
We are a custom menswear brand rooted in heritage, built for sustainability, and propelled by technology and human ingenuity. In 2010, we took the menswear industry by storm with our revolutionary 3D fitting system. Today, we are a leading force in menswear and are about to take the fashion industry to new levels with our most precise fit ever.
Headquartered in Richmond, VA, we have 7 showroom locations across the US and a growing presence in top menswear department stores, including Nordstrom, Saks Fifth Avenue, Dillard's, and many more. We are quickly expanding and building our brand, and while we take what WE do seriously, we do not take OURSELVES too seriously. Here at Alton Lane, we regard work as an essential part of life that should be fun.
When all is said and done, we make and sell fabulous clothes, but our customers truthfully make a difference. We pride ourselves on taking the guesswork out of getting dressed, so our customers can tackle whatever life throws at them and focus more on what counts.
A career at Alton Lane can provide you with an abundance of opportunities. You'll learn, develop and grow by serving others, building long-term relationships-with customers and colleagues-and achieving inspiring results. We're excited to meet you!
Check out our Instagram and company websites to learn more about who we are.
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About the Role
This is not your typical retail position, if you're looking for that “NEXT STEP” in your career, consider applying today. The Custom Stylist and Sales Specialist is a key member of the Alton Lane sales team. They are passionate about service and connecting with people, tenacious when it comes to driving sales while providing a memorable shopping experience, and also contribute to our vibrant and collaborative team culture.
Creates an exceptional enhanced shopping experience by engaging the customer with the ultimate love for style, passion for quality and insistence on providing top-tier service; fully understanding and appreciating the importance of the customer's expectations; and lifting the experience by creating innovative ways to ensure the customer has the best shopping experience possible.
Assists customers with an Alton Lane one-on-one appointment based experience
Implements and models customer service standards by ensuring unbeatable excellence in Alton Lane standards; exemplifying an in-depth knowledge of the Alton Lane product and brand; understanding unique needs of customers; creating an environment to set excellent customer service expectations that are aligned with customer needs and expectations and company goals.
Creates long-term customer relationships by providing a personalized shopping experience; developing a digital client book driven by personal relationships that includes many aspects of the client's life (occupation, family and most important FIT); reviewing the customer shopping history to provide recommendations and follow up communications; and the complete understanding on how to meet the client's needs and aspirations.
Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
Drive results by consistently striving to meet and exceed sales goals through various sales channels.
Build, manage and grow a book of business through referrals, various external prospecting initiatives, and personal network development.
Provide the best customer experience tailored to the needs of our clients.
Continuously foster and enhance customer engagement (both current and new) through genuine connections and thoughtful, proactive outreach.
Be a strong communicator internally and externally with a positive and solution-oriented point of view.
Manage exceptional customer experience through overseeing front and back-end production processes.
Have Fun and Make Money!
Who you are:
• Previous experience in sales, hospitality, and/or service
• Genuine interest in fashion and styling
• Professional verbal and written communication skills
• Performs successfully in a team-based culture
• Flexible work schedule, including nights, weekends, and holidays
• Possesses 1-3 years of sales experience in Direct-to-Consumer or Business to Business. Previous menswear sales experience is preferred but not required.
• Have a business development mindset.
• Is personable and an effective communicator with astute attention to detail.
• A proactive self-starter, comfortable in a fast-paced environment.
• Driven individual with a one-team mentality.
• Nimble with technology.
• Strong sense of self-awareness, humility, and personal responsibility.
• Adaptable to change with an eagerness to try new things.
• Passion for clothes, wardrobing, and styling.
Why you will want to work here:
• High income earning potential is yours for the taking - We're offering a competitive Base plus UNCAPPED COMMISSION starting at 10% of your monthly sales.
• Opportunity for rapid career growth within an innovative and expanding company.
• Generous benefits package: Healthcare, Vision, Dental, LTD/STD, Life Insurance, 3 weeks of Paid Time Off, 401k Retirement plan.
• Access to our luxury clothing and accessories through our generous employee discount program
• Get in on the ground floor of the Made-To-Measure revolution.
• You'll get to work with some of the most Innovative, Hardworking, and Fun team members in the industry.
You could be the next Alton Lane team member. Apply today to schedule your interview.
Alton Lane is an Equal Opportunity Employer. We celebrate the diversity of all backgrounds and are committed to creating and fostering an inclusive culture for our Community.
Sales Specialist
Aspen, CO jobs
Join an esteemed luxury retailer, renowned for its exquisite collection of high-end timepieces. We curate a world-class shopping experience, offering discerning clientele access to the finest luxury watches from prestigious brands across the globe.
Position Overview:
We are seeking a passionate and experienced Luxury Watch Sales Specialist to join our dynamic team. The ideal candidate possesses a deep understanding of the luxury watch market, impeccable sales skills, and a commitment to providing unparalleled customer service. This is an exciting opportunity to showcase your expertise and elevate the shopping experience for our elite clientele.
Essential Duties & Responsibilities:
Develop and maintain a comprehensive knowledge of our luxury watch brands, including their history, craftsmanship, and technical specifications.
Provide personalized assistance to clients, guiding them through the selection process and offering expert advice to meet their individual preferences and requirements.
Cultivate strong relationships with existing clients while actively seeking opportunities to expand our customer base through networking and client referrals.
Drive sales performance by meeting and exceeding revenue targets, consistently delivering exceptional service to exceed customer expectations.
Stay informed about industry trends, market developments, and competitor activities to identify opportunities for growth and innovation.
Qualifications:
Minimum of 3 years of experience in luxury watch sales or a related field, with a proven track record of success in achieving sales targets.
Deep knowledge and passion for luxury watches, including familiarity with prominent brands and their product offerings.
Excellent communication and interpersonal skills, with the ability to build rapport and establish lasting relationships with clients.
Strong negotiation skills and a customer-centric approach to sales, prioritizing customer satisfaction above all else.
Highly organized with the ability to multitask in a fast-paced retail environment.
Professional appearance and demeanor, reflecting the luxury standards of our brand.
Benefits:
Competitive salary commensurate with experience, plus commission and performance-based incentives.
Health and wellness benefits package, including medical, dental, and vision coverage.
Ongoing training and professional development opportunities to enhance your skills and expertise in luxury watch sales.
Direct Sales Specialist
Andrews, TX jobs
The Direct Sales Specialist will be responsible for developing and nurturing Business to Business (B2B) and Bulk Sales relationships, starting from lead generation to lead conversion. This role will collaborate with internal and external partners as needed to develop processes and new capabilities needed to meet the B2B and Bulk customers' expectations. The role will serve as the primary point of contact for B2B & Bulk customers in the field. This role will also act as the bridge to the Merchant and Operations capability needed to support sales and delivery of inventory to the B2B & Bulk customer. They will identify key business opportunities within their district, utilizing insights from existing B2B partnerships, lead generation tools, market research and outreach to establish new B2B & Bulk partnerships.
Essential Duties and Responsibilities (Min 5%)
Identify, develop, and grow B2B & Bulk Sales relationships with Life Out Here event centers, venues, and businesses within assigned area/district.
Create relationships and processes needed to bridge Sales to Merchant Inventory and Delivery Capabilities to meet the B2B & Bulk customers' needs.
Achieve monthly, quarterly, and annual sales/revenue goals as assigned.
Identify and deploy new capabilities required for the B2B & Bulk customer.
Manage and maintain KPI's, Metrics, and financial reporting needed to sustain successful B2B & Bulk Sales relationships and growth.
Serve as subject matter expert and main point of contact for the B2B & Bulk customer to inform on enhancements or new capabilities for inventory and delivery needs.
Conduct local market research to identify sales leads, planning and executing cold outreach to identified leads, closing sales with identified leads to achieve revenue goals.
Establish and maintain solid business relationships with internal partners locally and at the Store Support Center for the support needed to sustain B2B & Bulk customer relationships, ensuring Legendary Service, and financial outcomes are achieved.
Keep informed on competitive and industry insights related to current and developing B2B models as well as Life Out Here event centers, businesses and venues.
Hold accountability to maintain Customer Loyalty within assigned area/district including but not limited to resolution of Customer issues and analyzing reporting to identify and overcome customer satisfaction opportunities.
Take the initiative to support selling initiatives (GURA):
Greet the Customer
Uncover the Customers' needs
Recommend products
Ask for the Sale
Required Qualifications
Experience:
Minimum of one year in an Outside Sales role, preferred in B2B & Bulk sales or sales to large event centers/venues. Preferred experience partnering with retail operations needed to support B2B & Bulk sales customers.
Education:
Bachelor's degree in business, operations, logistics, supply chain, or related field preferred. High School diploma required. Any suitable combination of education and experience will be considered.
Professional Certifications:
N/A
Preferred knowledge, skills or abilities
Other knowledge, skills, or abilities:
Advanced computer skills with advanced ability in Microsoft PowerPoint, Word, Excel, Outlook, and OneNote.
Knowledge and understanding of B2B Sales tools and processes.
Strong communication (verbal, listening, and written), leadership and interpersonal skills.
Analysis and problem-solving skills.
Ability to leverage relationships to accomplish sales and profitability goals.
Strong negotiation skills.
Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
Work varied hours, days, nights, and weekends as business dictates.
Must have a valid driver's license.
Working Conditions
Hybrid / Flexible working conditions
Travel required 50% - 75% to customer sites & districts, TSC Stores and DCs
Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
Physical Requirements
Sitting
Standing (not walking)
Walking
Kneeling/Stooping/Bending
Driving a vehicle
Reaching overhead
Lifting up to 50 pounds
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
Sales Specialist
Dallas, TX jobs
Join an esteemed luxury retailer, renowned for its exquisite collection of high-end timepieces. We curate a world-class shopping experience, offering discerning clientele access to the finest luxury watches from prestigious brands across the globe.
Position Overview:
We are seeking a passionate and experienced Luxury Watch Sales Specialist to join our dynamic team. The ideal candidate possesses a deep understanding of the luxury watch market, impeccable sales skills, and a commitment to providing unparalleled customer service. This is an exciting opportunity to showcase your expertise and elevate the shopping experience for our elite clientele.
Essential Duties & Responsibilities:
Develop and maintain a comprehensive knowledge of our luxury watch brands, including their history, craftsmanship, and technical specifications.
Provide personalized assistance to clients, guiding them through the selection process and offering expert advice to meet their individual preferences and requirements.
Cultivate strong relationships with existing clients while actively seeking opportunities to expand our customer base through networking and client referrals.
Drive sales performance by meeting and exceeding revenue targets, consistently delivering exceptional service to exceed customer expectations.
Stay informed about industry trends, market developments, and competitor activities to identify opportunities for growth and innovation.
Qualifications:
Minimum of 3 years of experience in luxury watch sales or a related field, with a proven track record of success in achieving sales targets.
Deep knowledge and passion for luxury watches, including familiarity with prominent brands and their product offerings.
Excellent communication and interpersonal skills, with the ability to build rapport and establish lasting relationships with clients.
Strong negotiation skills and a customer-centric approach to sales, prioritizing customer satisfaction above all else.
Highly organized with the ability to multitask in a fast-paced retail environment.
Professional appearance and demeanor, reflecting the luxury standards of our brand.
Benefits:
Competitive salary commensurate with experience, plus commission and performance-based incentives.
Health and wellness benefits package, including medical, dental, and vision coverage.
Ongoing training and professional development opportunities to enhance your skills and expertise in luxury watch sales.
Customer Success Specialist
Lewisville, TX jobs
The Stylist Success Specialist position will help J.Hilburn Stylists feel confident and equipped to provide 5 star concierge service to their Clients and grow their business while also ensuring that the Stylist feels valued by the company.
Core Accountabilities and Responsibilities
5-star Concierge Service
Concierge service mentality: Demonstrate a relentless commitment to supporting Stylist business success with a proactive, solutions-first approach.
Multi-channel responsiveness: Deliver timely, white-glove service via phone, email, live chat, and text channels to support Stylist and Client inquiries.
Fit and product support: Provide guidance and advice on product fit, design, and ordering to support Stylist expertise and Client satisfaction.
Problem resolution: Troubleshoot complex issues with persistence and professionalism, ensuring complete and satisfying resolution for the Stylist.
Stylist Partnership Development
Business partnership mindset: Build authentic relationships with Stylists and act as a trusted partner in their business growth.
Proactive outreach: Identify opportunities to check in with Stylists, support onboarding or transitions, and proactively offer help without being asked.
Insight sharing: Surface useful trends or recurring challenges to company leadership to improve systems and drive service enhancements.
Advocacy and follow-through: Ensure the Stylists will feel seen, heard, and supported by owning their issue from start to finish.
Knowledge and Process Execution
Policy and procedure fluency: Continously learn knowledge of J.Hilburn processes, programs, and systems accurately in daily support.
Knowledge base utilization: Reference and contribute to the internal knowledge base to support continuous service quality improvement.
Process adherence: Follow standard operating procedures to ensure consistency and professionalism in every interaction.
Documentation and ticketing: Accurately record service requests, updates, and resolutions in the appropriate systems.
Cross-functional Collaboration
Stylist Success Team Collaboration: Communicate openly and respectfully with peers, sharing knowledge and supporting group success.
Cross-functional Team Collaboration: Collaborate respectfully and effectively with other departments to align on solutions, share insights, and support Stylist-facing initiatives.
Required Knowledge, Skills, and Abilities
Delivering support across multiple channels (phone, email, chat, sms) in a fast-paced
Strong problem-solving, communication, and relationship management skills.
Strong proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with CRM systems (e.g., Zendesk, Salesforce, Freshdesk).
Ability to resolve complex service issues with a high level of professionalism, persistence, and empathy.
Providing fit and product advice, ideally within apparel, tailoring, or styling environment.
Proven record of adaptability and resilience while thriving in a fast-paced environment by staying composed, flexible, and ready to take initiative.
Working with independent contractors, business owners, or Stylists, offering tools, guidance, and support to help grow their business.
Required Education and Experience
Bachelor's degree in Fashion Merchandising, Business, Communication, or a related field preferred.
5+ years of customer service or sales experience, preferably in high-end retail client-facing, apparel/fashion, e-commerce, or concierge services.
Familiarity with interpreting and navigating backend order systems, customer profiles, and inventory tools.
Familiarity with building successful rapport and loyalty with clients.
Proven record of adaptability and resilience while thriving in a fast-paced environment by staying composed, flexible, and ready to take initiative.
Familiarity with CRM systems, ticketing platforms, or customer support software (e.g., Zendesk, Salesforce, Freshdesk, etc.).
Travel
There is minimal anticipated travel required for this position.
Annual and Semi-Annual Company Conferences, usually in the DFW area
This is an ONSITE position 4 days/week, Monday through Thursday, Fridays are remote and occasionally on the weekend.
Digital Private Client Specialist (NY or CA)
New York, NY jobs
ABOUT US
K&L Wine Merchants is widely recognized as one of the leading independent wine retailers in the United States. We offer a world-class selection of wine, spirits, and beer at five retail locations and through our website. We are a growth-minded company made up of a tight-knit team dedicated to providing excellent, knowledgeable service to our loyal customers. If you are seeking an exciting career and an ‘all-access pass' to the business and culture of wine and spirits, K&L Wine Merchants is the perfect match!
BENEFITS
Medical/Dental/Vision insurance - K&L pays 100% of individual premium.
FSA/HSA availability to support healthcare and dependent care expenses.
401k plan, with company contribution.
3 weeks of paid time off per year - time off accrual increases at 5 years of service
8 paid holidays.
Generous product discount.
Weekly staff tasting and sales training; exposure to world-class products and producers.
Opportunities to advance in the wine and spirits industry.
WHAT WE'RE LOOKING FOR
Our ideal Digital Private Client Specialist will support client engagement and growth through CRM management and digital marketing execution. This role focuses on implementing segmentation strategies, managing targeted email offers, and maintaining client databases within HubSpot to service a large digital client base efficiently. As as Digital Ptivate Client Specialist, you will identify and qualify leads for the Private Client sales team through digital client interactions and data analysis.
PRINCIPAL RESPONSIBILITIES
Actively cultivate, engage, and support top-producing clients.
Execute client segmentation within HubSpot CRM using purchase history, behavioral data, and client feedback.
Researchand generate leads for the private client team to ensure proper assignment and onboarding.
Manage email marketing campaigns and automated workflows under senior guidance.
Maintain client database accuracy and updates segmentation criteria regularly.
Support content development for digital campaigns and promotional offers.
Monitor campaign performance metrics and generates basic reporting.
Provide personalized shopping experiences by presenting custom product sets aligned with clients' needs and preferences.
Processes digital orders and manage client inquiries across multiple communication channels.
Assist with delivery coordination and order fulfillment logistics.
Execute day-to-day CRM operations including data entry and list management.
REQUIREMENTS
Outstanding customer service and account management skills with proficiency in CRM platforms.
Excellent written, verbal, and interpersonal communication skills with engaging digital presence.
Strong problem-solving and critical thinking abilities.
Exceptional time management and organizational skills.
Ability to work effectively both independently and collaboratively within a team environment.
Advanced skills in Office 365, Tableau and HubSpot CRM.
Flexibility to work varied schedules including early/late hours as business needs require.
Demonstrated experience with email marketing platforms and database management.
Strong attention to detail and organizational skills.
Comfort with data analysis and basic reporting functions.
Professional certification (WSET, CMS, CSW, CWE) or equivalent knowledge derived through work experience.
Bachelor's degree preferred.
PHYSICAL AND ENVIRONMENTAL REQUIREMENTS
Ability to perform desk-based work for all or the majority of an 8-hour shift.
Ability to concentrate on individual tasks and make and receive phone calls in an open plan office environment.
Dexterity to enter and retrieve data using a computer keyboard and to operate standard office equipment.
Ability to lift and carry up to 50 lbs. on occasion.
Ability to load, unload, and operate a hand truck safely.
Join us at K&L Wine Merchants and be a part of a unique journey in the world of wine and spirits, where your expertise and passion will help shape the future of our company and the experiences of our loyal customers.
K&L Wine Merchants is an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability, or any other status protected by law
Client Specialist
Pennsylvania jobs
Levin Furniture & Mattress is hiring a Client Specialist (Sales-In-Training) at our Wexford, PA Store Location!
We re hiring enthusiastic, energetic people today!
We re a family-owned company with a history of caring for our employees, customers and community!
Levin Furniture & Mattress Compensation and Benefits Program:
Increased Pay Rates - Earn more at Levin
Paid Training - A Blended Training Approach
Growth Opportunities Levin s loves to promote from within
Great Benefits Medical, Dental, Vision, Life & Disability, 401k, and PTO
Generous Employee Discount
Friendly, Supportive Work Environment
Beautiful Showroom with Top Brands & Trends
Ready to launch your sales career? Join us as a Client Specialist and get hands-on experience while training for a Sales Associate role!
In this fast-paced position, you ll:
Deliver outstanding customer service and support the sales team
Learn sales skills, product knowledge, and promotions
Participate in sales meetings and vendor trainings
Assist with store operations, social media, and customer calls
Complete all core training for the Sales Associate role and demonstrate your new skills.
Deliver outstanding support to customers and sales staff, ensuring every client has an exceptional experience.
Assist with daily operations, promotions, pricing, and store presentation.
Engage with customers in-store and over the phone, helping them find the perfect solutions.
Work a flexible retail schedule including evenings, weekends, and holidays.
Work at multiple Levin Mattress locations as needed
What You Bring:
Passion for customer service and sales.
Excellent communication and listening skills
Basic computer and numerical reasoning abilities
Reliability and willingness to work at multiple locations
Energy, independence, and a drive to succeed
This is a six-month training role designed to prepare you for a promotion into a Sales Associate role. If you re energetic, eager to learn, and passionate about helping customers, apply now and start your journey in sales!
Physical Demands:
Ability to sit, stand, walk, stoop, and reach regularly.
Ability to climb stairs occasionally, dependent upon location.
Ability to communicate effectively with customers and co-workers.
Ability to use vision to read documents and computer screen.
Ability to use hands to type information into computer.
Ability to lift/carry up to 60 lbs.
Disclosures:
EOE M/F/V/D Drug-Free Workplace
Department Specialist
North Bend, WA jobs
About Ace Retail Holdings
Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities.
Service, Passion, Respect, Integrity, Teamwork and Excellence
About Westlake Ace Hardware
Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of:
Service, Passion, Respect, Integrity, Teamwork and Excellence
General Job Summary
The Department Specialists will maintain a proper in-stock level of merchandise and strive for product knowledge in all areas of the store to enhance customer service. Department Specialists will also assist in maintaining clean and orderly merchandise presentation and overall store cleanliness.
Essential Duties and Responsibilities
Customer Service
Project a positive representation of Westlake Ace Hardware.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Project a friendly, outgoing demeanor; work well with customers as well as associates.
Ensure all pages and calls are answered promptly, courteously and effectively.
Forward any customer complaint that cannot be handled to a member of management.
Possess good product knowledge and knowledge of store layout and location of products.
Store Operations
Responsible for cycle counting and maintaining desirable inventory level in assigned department(s).
Work with management staff to ensure preventative maintenance and repairs are completed in order to maximize and protect all physical assets (i.e. building, fixtures and equipment).
Ensure accurate receiving, checking in and stocking of merchandise in assigned department(s).
Responsible for maintenance of back stock levels in assigned department(s).
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area, especially in assigned department(s).
Assist with overall maintenance of the store.
Ensure that weekly price changes are done in assigned department(s).
Ensure that monthly cycle counts and negative on hand reports are completed in assigned department(s).
Assist with providing a clean and orderly sales floor including end caps and ad merchandise.
Assist with merchandise resets throughout store, especially in assigned department(s).
Ensure signage is current in assigned department(s).
Operate forklift with proper training.
Communicate any Store Support Center issue to General Manager for follow up.
Participate in store meetings.
Communicate any merchandising, cost control or sales ideas to General Manager.
Be professional in appearance and actions.
Perform all other duties as assigned.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
SERVICE Amaze our customers, our associates and our communities by delivering on our helpful promise.
PASSION Showing our love for the work we do, our customers, and our associates.
RESPECT A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued.
INTEGRITY An authentic commitment to moral and ethical behavior.
TEAMWORK Together we can achieve extraordinary things.
EXCELLENCE A disciplined approach to achieve outstanding results through continuous improvement.
Minimum Skills, Requirements and Qualifications
High School or GED equivalent.
Floor sales and/or replenishment experience in a retail environment preferred.
Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
$18.00
For a full list of benefits and open positions, please visit us at: *****************************************************************
Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts:
Create Job Alert
Equal Opportunity Employer
Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
RequiredPreferredJob Industries
Retail
Client Success Specialist
Cedar Park, TX jobs
The Client Success Specialist will be responsible for supporting Account Managers in delivering exceptional service and strategic support to key clients across the Wealth Management and Investment Company segments. This role is focused on increasing engagement, preventing churn, and driving net retained revenue by owning specific success motions, operational reviews, and renewal strategies for designated client tiers. A successful candidate will work cross-functionally to execute scheduled reviews, manage client health, and act as an advocate for client needs internally.
Key Responsibilities:
• Strategic Account Support: Partner with Account Managers to provide strategic client support across key account segments. Includes leading monthly client success reviews for clients, managing the success program for designated clients, conducting quarterly success reviews for Tier 1 clients, and providing support for Tier 2 renewal processes by request.
• Churn Mitigation and Client Health Monitoring: Responsible for proactively monitoring client engagement, satisfaction, and product usage to identify accounts that may be at risk of churn. Develop and execute account-specific plans to address risks, support client goals, and improve the overall health of each relationship.
• Renewal Strategy and Execution: Own the 120-day renewal planning process for assigned accounts. Collaborate with AMs and cross-functional teams to ensure timely preparation and execution of renewal strategies, helping secure contract renewals and maximize client retention.
• Operational Reviews and Communication: Lead and document operational business reviews with clients, ensuring regular, structured touchpoints to evaluate progress, align goals, and identify opportunities for added value. Maintain clear and ongoing communication with clients and internal stakeholders throughout the engagement lifecycle.
• Client Advocacy and Enablement: Act as a dedicated client advocate, ensuring that client needs and feedback are represented internally across product, support, and leadership teams. Lead client engagement efforts, promoting program adoption and consistent value delivery.
• Performance Measurement: Performance is measured by client engagement, reduction of churn, and impact on net retained revenue. The role has a direct influence on compensation through retention outcomes.
Skills/Qualifications:
• Minimum of 2 years of experience in Client Experience, Client Success, or a related field within the financial services and/or SaaS industry.
• Experience with Red Oak software and/or the 4U platform is highly desirable.
• Proficiency in CRM software; Salesforce, Freshdesk, Zendesk preferred. Experience with project management methodologies and tools, preferred.
• Strong analytical and problem-solving skills with the ability to interpret client data and feedback.
• Excellent verbal and written communication skills, with the ability to articulate complex concepts clearly and effectively.
• Proven leadership experience with the ability to inspire and build a team.
• Deep understanding of client-centric practices and a passion for delivering exceptional client experiences.
Work Structure:
Red Oak values the energy and creativity that comes from working together in person. To support this cultural element, this hybrid role is based out of our Cedar Park HQ with a minimum of 3 days (Tues-Thurs) in the office each week.
Auto-ApplyFull Time Department Specialist (Store151, La Crescenta, Ca)
La Crescenta-Montrose, CA jobs
About Ace Retail Holdings
Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities.
Service, Passion, Respect, Integrity, Teamwork and Excellence
About Westlake Ace Hardware
Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of:
Service, Passion, Respect, Integrity, Teamwork and Excellence
General Job Summary
The Department Specialists will maintain a proper in-stock level of merchandise and strive for product knowledge in all areas of the store to enhance customer service. Department Specialists will also assist in maintaining clean and orderly merchandise presentation and overall store cleanliness.
Essential Duties and Responsibilities
Customer Service
Project a positive representation of Westlake Ace Hardware.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Project a friendly, outgoing demeanor; work well with customers as well as associates.
Ensure all pages and calls are answered promptly, courteously and effectively.
Forward any customer complaint that cannot be handled to a member of management.
Possess good product knowledge and knowledge of store layout and location of products.
Store Operations
Responsible for cycle counting and maintaining desirable inventory level in assigned department(s).
Work with management staff to ensure preventative maintenance and repairs are completed in order to maximize and protect all physical assets (i.e. building, fixtures and equipment).
Ensure accurate receiving, checking in and stocking of merchandise in assigned department(s).
Responsible for maintenance of back stock levels in assigned department(s).
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area, especially in assigned department(s).
Assist with overall maintenance of the store.
Ensure that weekly price changes are done in assigned department(s).
Ensure that monthly cycle counts and negative on hand reports are completed in assigned department(s).
Assist with providing a clean and orderly sales floor including end caps and ad merchandise.
Assist with merchandise resets throughout store, especially in assigned department(s).
Ensure signage is current in assigned department(s).
Operate forklift with proper training.
Communicate any Store Support Center issue to General Manager for follow up.
Participate in store meetings.
Communicate any merchandising, cost control or sales ideas to General Manager.
Be professional in appearance and actions.
Perform all other duties as assigned.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
SERVICE Amaze our customers, our associates and our communities by delivering on our helpful promise.
PASSION Showing our love for the work we do, our customers, and our associates.
RESPECT A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued.
INTEGRITY An authentic commitment to moral and ethical behavior.
TEAMWORK Together we can achieve extraordinary things.
EXCELLENCE A disciplined approach to achieve outstanding results through continuous improvement.
Minimum Skills, Requirements and Qualifications
High School or GED equivalent.
Floor sales and/or replenishment experience in a retail environment preferred.
Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
$18.50 per hour
For a full list of benefits and open positions, please visit us at: *****************************************************************
Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts:
Create Job Alert
Equal Opportunity Employer
Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
RequiredPreferredJob Industries
Retail
BMW Genius / Product Specialist, Top Pay, Paid BMW Factory Training
Springfield, IL jobs
229 East Jefferson Street, Springfield, IL 62701
BMW Genius / Product SpecialistCompetitive Pay with Performance Incentives Paid BMW Factory Training and Genius CertificationPrevious BMW Genius, Product Specialist, or Brand Ambassador Experience is a Big Plus
Isringhausen BMW has been a trusted, family-owned BMW Center for Central Illinois since 1981. Known for exceptional customer experiences and a passionate, long-tenured team, were seeking a tech-savvy, customer-centric BMW Genius / Product Specialist who loves sharing their passion with everyone who walks through our doors.
This is not a traditional sales position. Its a highly visible, brand-ambassador role focused on delivering world-class product education, technology demonstrations, and unforgettable ownership experiences from first hello to vehicle delivery and thereafter as needed.
If youre ready to turn your passion for BMW into a career and help create lifelong brand advocates in Central Illinois, we want to hear from you!
Apply today Isringhausen BMW is looking for our next great team member.
Why Isringhausen?
At Isringhausen,
excellence isnt just a goal its our standard
. Weve been named Best Auto Dealer (New and Used) for three consecutive years, and our team members are recognized for their integrity, professionalism, and customer care. Our philosophy is deeply rooted in the values of attention, honesty, and respect, which we extend to every individual who steps into our world - be it a customer or an employee.
What We Offer:
Competitive pay with performance incentives
Comprehensive health, dental, and vision insurance
401(k) with company match
Paid holidays and generous PTO
Short-term disability & life insurance
Paid BMW factory training and Genius certification
Real career growth in a stable, family-owned dealership that promotes from within
What Youll Do
Act as the in-house BMW technology and product expert for Sales and Service
Warmly greet customers, introduce Genius services, and deliver tailored product presentations and walk-arounds
Conduct engaging Vehicle Encore demonstrations (in-person and remote) showcasing iDrive, connectivity, driver-assistance systems, electrification, and the latest BMW innovations
Partner with Client Advisors on vehicle configuration, test drives, feature explanation, and memorable handover/delivery experiences
Provide ongoing post-delivery technology support via phone, video, or in-person
Keep demo and loaner electric vehicles charged and Level 2 chargers fully operational
Create fresh, exciting social media content (Instagram, TikTok, YouTube, Facebook) featuring new models and technology
Maintain expert-level knowledge of the entire BMW lineup, upcoming releases, packages, and competitive comparisons
Hit customer satisfaction targets and consistently earn top CSI scores
Collaborate daily with Sales, Service, and Management using CRM and BMW systems
Occasionally assist with new-vehicle check-in, prep, and showroom presentation
Who You Are:
Genuinely passionate about BMW, cars, and cutting-edge technology
Outgoing, high-energy personality that lights up when talking about BMW features
Outstanding communication skills you make complex technology feel simple and exciting
Comfortable with tablets, apps, smartphones, and learning new systems quickly
Professional appearance, strong work ethic, and impeccable punctuality
Preferred Background (not all required):
1+ years in upscale retail, hospitality, consumer electronics, technical support, or dealership environment
Previous BMW Genius, Product Specialist, or brand ambassador experience is a big plus
Experience creating social media content is a bonus
Requirements:
Valid drivers license with clean driving record
Ability to stand/walk for extended periods and work outdoors in all weather
Willing to submit to pre-employment background check
Please upload your resume.Completing the online assessment will grant you priority consideration!
Must be authorized to work in the U.S. without sponsorship and be a current resident.
We are an Equal Opportunity Employer
.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
RequiredPreferredJob Industries
Customer Service
E-Commerce Specialist
Waconia, MN jobs
As an E-Commerce Specialist, you'll play an important role in supporting our online sales operations-helping ensure a smooth, accurate, and customer-friendly shopping experience. Your responsibilities include, assisting with order fulfillment and responding to customer inquiries. You'll collaborate with team members across departments to enhance efficiency and contribute to the continued growth of our online store.
Key Responsibilities
Customer Service:
Address inquiries and resolve order issues.
Oversee pickup services and ensure smooth transactions.
Shrinkage and Loss Prevention:
Minimize loss and ensure food safety.
Conduct inventory checks and audits as assigned.
Additional Responsibilities:
Collaborate with other departments to support operations, primarily front lanes and shoppers assistant
Participate in meetings to discuss performance and strategies.
Requirements
Qualifications
Education:
High school diploma or GED required; college degree not necessary.
Experience:
Previous customer service and cashier experience required
E-commerce or website management experience is a plus.
Skills:
Strong organizational and multitasking abilities.
Ability to prioritize tasks, efficiently manage time, and handle multiple responsibilities.
Proficient in basic math and financial tracking.
Comfortable with Microsoft Office applications and online platforms.
Attributes:
Energetic, goal-oriented, and self-motivated.
Dependable with strong attention to detail.
Able to work effectively under pressure and adapt to changing priorities.
Communication Requirements:
Must be able to speak, read, and write in English.
Strong verbal and written communication skills.
Proven ability to work collaboratively with others and maintain a positive team environment.
Working Conditions and Physical Demands
Fast-paced environment.
Ability to work both individually and as part of a team.
40 Hours per week with typical hours of 12pm-8pm. May vary depending on the needs of the business.
Open to working occasional weekends and holidays.
Salary Description $14-$18/hour
E-Commerce Specialist Part Time
Waconia, MN jobs
As an E-Commerce Specialist, you'll support online sales operations, working with the E-Commerce Manager to drive profitability, ensure excellent customer service, and optimize the shopping experience. Your responsibilities include overseeing team operations, maintaining website content, handling customer inquiries, and tracking financial performance to help achieve company goals and uphold Mackenthun's values.
Key Responsibilities
Customer Service:
Address inquiries and resolve order issues.
Oversee pickup services and ensure smooth transactions.
Shrinkage and Loss Prevention:
Minimize loss and ensure food safety.
Conduct inventory checks and audits as assigned.
Additional Responsibilities:
Collaborate with other departments to support operations, primarily front lanes and shoppers assistant
Participate in meetings to discuss performance and strategies.
Requirements
Education:
High school diploma or GED required; college degree not necessary.
Experience:
Previous customer service and cashier experience required; supervisory experience preferred.
E-commerce or website management experience is a plus.
Skills:
Strong organizational and multitasking abilities.
Ability to prioritize tasks, efficiently manage time, and handle multiple responsibilities.
Proficient in basic math and financial tracking.
Comfortable with Microsoft Office applications and online platforms.
Attributes:
Energetic, goal-oriented, and self-motivated.
Dependable with strong attention to detail.
Able to work effectively under pressure and adapt to changing priorities.
Communication Requirements:
Must be able to speak, read, and write in English.
Strong verbal and written communication skills.
Proven ability to work collaboratively with others and maintain a positive team environment.
Working Conditions and Physical Demands
Fast-paced environment
Ability to work both individually and as part of a team
Availability
Flexible and may include: Daytime, Evenings, Weekend, and some holidays
Part-time schedule with an average of 10-15 hours a week and possibly grow to 16-29 hours per week.
Benefits for Part Time:
Earned Safe & Sick Time
Shift differentials for working Sundays & Holidays
10% discount at any Mackenthun's locations
Referral bonuses
Dietitian services
Salary Description $14-17 hour
E-Commerce Specialist - Seasonal
Waconia, MN jobs
Online Shopping Team Members are responsible for fulfilling customer orders correctly and efficiently, building a relationship with all online order customers and providing them with Mackenthun's Exceptional Experience.
Essential Duties & Responsibilities
Efficiently and accurately shop customer orders, selecting premium, highest quality products.
Offers suitable substitutions that make sense when items are out-of-stock. Record the reason for the out of stock on the handheld device and communicate with the customer if there is not a logical substitution.
Relays order information to customers as needed in a professional & courteous manner.
Accurately process customer transactions at the register and finalize payment per customer instructions.
Follow food safety guidelines to keep perishable food fresh. Bag/package orders and stage in appropriate areas for customer pickup.
Assist with quickly retrieving orders from staging location(s) upon customer arrival and load groceries into customer's vehicle while informing customers of any order modifications and offering a surprise and delight to customers.
Maintain organization and cleanliness of the Online Grocery area, including staging areas in compliance with company procedures and policies.
Report pricing, item location, and incorrect temperature discrepancies to appropriate parties.
Other Duties
While shopping in aisles, assist in-store customers as needed.
Support our customer service team by assisting customers at check-outs, customer service center, shoppers assistant, or bagging grocery orders as needed.
Communicate with other online shopping team members and the online shopping coordinator to facilitate a productive and positive work environment.
Other duties as requested by management.
Requirements
Qualifications
Friendly, energetic and outgoing personality.
Effective and articulate communication skills, must be able to read and write in English.
Basic PC/App skills required.
Basic math skills (adding and subtracting).
Ability to work without supervision.
Ability to perform multiple tasks, simultaneously, while meeting/exceeding productivity standards.
Must have excellent problem solving and decision making capabilities to ensure the Mackenthun's Exceptional Experience for our customers and coworkers.
Physical Requirements
Frequent standing, regular use of hands and reaching with arms and hands. Regular talking and hearing. Must be able to see at close distance, peripheral vision, and be able to see in color. Ability to lift up to 25 pounds frequently and up to 50 pounds several times throughout the day. Ability to bend, kneel and stand for extended periods of time. Ability to stand for extended periods of time and walk constantly.
Training
Training provided in Mackenthun's culture, products, services, our online shopping platform, and cash register operation. Download app and/or create an account on ********************
Equipment Used
Laptop and tablet computers, mobile phones, store phone system, computerized cash register, credit card processor, receipt printer, calculator, printer/fax machine, 2-way radio.
Work Environment
Moderate noise level, frequently near moving parts (register belts). Effectively work in a variety of environments including hot or cold temperatures, refrigerator or wet conditions, individually or in teams. Must have the ability to work in a fast-paced, multi-faceted environment in an effective and professional manner.
Availability
This position may require working evenings, weekends, and holidays based on the needs of the business.
Seasonal work now through January 24, 2026
4-10 hours a week on average.
Benefits Summary for Part Time:
Earned Safe & Sick Time
Shift differentials for working Sundays & Holidays
10% discount at any Mackenthun's locations
Salary Description $15/hour
Specialist-Collections II
Boca Raton, FL jobs
Job Description
Exemplifies the Shoes For Crews Path by performing key interactions with customers, sales management, billing staff, and other key personnel to enhance the order to cash process ensuring that payments are collected within the terms of sale, via direct customer contact and account monitoring for a portfolio of customers.
Essential Job Functions:
Collection of assigned accounts and achieving assigned collection goals. Customer contact methods include phone, email, and specific customer portals.
Proactively identifies and works with appropriate billing personnel to rectify reconciliation issues where customers claim invoices were not received in the needed manner.
Act as a liaison between sales, customer service, billing, IT, and customer's personnel on key collection issues.
Key Responsibilities and Accountabilities:
Collect payments to achieve monthly/yearly over 60-day collection goals. Responsible for all accounts (highest to lowest) within assigned portfolio.
Logs all collection call activity to ensure ease in follow-up and review/follow-up as needed by other AR personnel where needed.
Provide timely, accurate, and professional “collection updates” to aging reports allowing for needed updates for weekly, and month-end results reporting.
Provide AR Manager weekly credit hold updates on accounts within assigned range to ensure customers are removed from credit hold as needed.
Take lead in identifying problem collection accounts and escalating to AR Manager for consideration of placing with an outside collection agency. Ensure sales team is advised of any accounts sent to collections.
Process customer invoice and statement requests. Utilize the Web Method Ac-hoc reporting tool as necessary to provide requested invoices. Assist with uploading invoices to customer portals as necessary
Review and reconcile accounts for write off or 3rd party collections placement
Answer calls on the AR incoming phone loop and handle issues as received.
Collect phone credit card payments and forward to cash applications team for processing. Send confirmations to customers after processing.
Process incoming e-mails from customers.
Process return mail items, address change e-mails, and contact change requests
Process internal and external Sales Force tickets within the prescribed SLA
Handle mid-size accounts
Handle VIP & top customer accounts.
Perform related duties as assigned
Minimum Requirements:
Able to work a full-time schedule
Able to work overtime as needed to meet SLA's
Accurate and professional written and verbal communication skills
Able to perform in a deadline oriented, dynamic environment
Demonstrate analytical skills to identify payment trends and take appropriate action
A team player willing to assist when needed to improve existing and over-all performance
Able to document the results of collection activities and follow-up on payment commitments.
Skills and Abilities:
NetSuite Experience
Minimum 5 years business to business collections and account reconciliation experience
Able to work independently as well as with a team
Detail oriented
Excellent problem solving, negotiation and written communication skills
Good organizational, people, and multi-tasking skills
Proficient in Excel and Word
Education:
High School diploma or GED required
Associate degree preferred
Specialist-Collections II
Boca Raton, FL jobs
Exemplifies the Shoes For Crews Path by performing key interactions with customers, sales management, billing staff, and other key personnel to enhance the order to cash process ensuring that payments are collected within the terms of sale, via direct customer contact and account monitoring for a portfolio of customers.
Essential Job Functions:
Collection of assigned accounts and achieving assigned collection goals. Customer contact methods include phone, email, and specific customer portals.
Proactively identifies and works with appropriate billing personnel to rectify reconciliation issues where customers claim invoices were not received in the needed manner.
Act as a liaison between sales, customer service, billing, IT, and customer s personnel on key collection issues.
Key Responsibilities and Accountabilities:
Collect payments to achieve monthly/yearly over 60-day collection goals. Responsible for all accounts (highest to lowest) within assigned portfolio.
Logs all collection call activity to ensure ease in follow-up and review/follow-up as needed by other AR personnel where needed.
Provide timely, accurate, and professional collection updates to aging reports allowing for needed updates for weekly, and month-end results reporting.
Provide AR Manager weekly credit hold updates on accounts within assigned range to ensure customers are removed from credit hold as needed.
Take lead in identifying problem collection accounts and escalating to AR Manager for consideration of placing with an outside collection agency. Ensure sales team is advised of any accounts sent to collections.
Process customer invoice and statement requests. Utilize the Web Method Ac-hoc reporting tool as necessary to provide requested invoices. Assist with uploading invoices to customer portals as necessary
Review and reconcile accounts for write off or 3
rd
party collections placement
Answer calls on the AR incoming phone loop and handle issues as received.
Collect phone credit card payments and forward to cash applications team for processing. Send confirmations to customers after processing.
Process incoming e-mails from customers.
Process return mail items, address change e-mails, and contact change requests
Process internal and external Sales Force tickets within the prescribed SLA
Handle mid-size accounts
Handle VIP & top customer accounts.
Perform related duties as assigned
Minimum Requirements:
Able to work a full-time schedule
Able to work overtime as needed to meet SLA s
Accurate and professional written and verbal communication skills
Able to perform in a deadline oriented, dynamic environment
Demonstrate analytical skills to identify payment trends and take appropriate action
A team player willing to assist when needed to improve existing and over-all performance
Able to document the results of collection activities and follow-up on payment commitments.
Skills and Abilities:
NetSuite Experience
Minimum 5 years business to business collections and account reconciliation experience
Able to work independently as well as with a team
Detail oriented
Excellent problem solving, negotiation and written communication skills
Good organizational, people, and multi-tasking skills
Proficient in Excel and Word
Education:
High School diploma or GED required
Associate degree preferred