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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $86,528 | $41.60 |
| 2 | Boston, MA | $82,745 | $39.78 |
| 3 | Newark, NJ | $81,119 | $39.00 |
| 4 | Newark, DE | $78,498 | $37.74 |
| 5 | Providence, RI | $75,796 | $36.44 |
| 6 | Philadelphia, PA | $74,472 | $35.80 |
| 7 | New York, NY | $71,613 | $34.43 |
| 8 | Chicago, IL | $71,455 | $34.35 |
| 9 | New Haven, CT | $69,604 | $33.46 |
| 10 | Baltimore, MD | $65,418 | $31.45 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Senior Technical Service Specialist | $71,368 | $34 | - |
| 2 | Senior Client Service Specialist | $69,204 | $33 | - |
| 3 | Customer Service Expert | $68,744 | $33 | - |
| 4 | Processing Specialist | $67,886 | $33 | - |
| 5 | Service Officer | $66,477 | $32 | - |
| 6 | Protective Service Specialist | $66,378 | $32 | - |
| 7 | Senior Service Specialist | $65,739 | $32 | - |
| 8 | Customer Service Senior Associate | $64,572 | $31 | - |
| 9 | Service Consultant | $64,049 | $31 | - |
| 10 | National Account Specialist | $63,172 | $30 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Federal Bureau of Investigation | $67,559 | $32 | - |
| 2 | U.S. Department of State | $62,587 | $30 | - |
| 3 | United States Mint | $58,770 | $28 | - |
| 4 | Internal Revenue Service | $56,640 | $27 | - |
| 5 | ATF | $56,422 | $27 | - |
| 6 | City and County of Denver Government | $55,715 | $27 | - |
| 7 | Georgia Student Finance Commission | $47,979 | $23 | - |
| 8 | Arizona Department of Revenue | $40,192 | $19 | - |
| 9 | Office of the Comptroller of the Currency | $38,538 | $19 | - |
| 10 | KDOT | $37,891 | $18 | - |
| 11 | US Selective Svc System | $37,819 | $18 | - |
| 12 | State of Arizona | $36,952 | $18 | 7 |
| 13 | Maine | $36,849 | $18 | 9 |
| 14 | Southwest Florida Water Management District | $36,795 | $18 | - |
| 15 | Public Utilities Commission | $36,585 | $18 | - |
| 16 | State of Rhode Island | $36,557 | $18 | - |
| 17 | State of Colorado | $36,448 | $18 | 5 |
| 18 | Wyoming | $35,822 | $17 | 11 |
| 19 | State of Georgia: Teachers Retirement System of Georgia | $35,814 | $17 | 11 |
| 20 | Georgia Department of Education | $33,720 | $16 | - |