Energy Optimization Associate
Fargo, ND jobs
Energy Optimization Associate
Reports To: VP of Operations
FLSA Status: Exempt/Full Time
Job Level: Individual Contributor
Primary Location: Fargo or Jamestown, ND
At Applied Digital, we are the epicenter of AI innovation, crafting cutting-edge data center solutions tailored for the demands of high-performance computing. Designed from the ground up to support AI and machine learning workloads, our infrastructure is the backbone of tomorrow's technological advancements, including AI-driven video and generative platforms.
We are:
Forward-Thinkers: With a keen eye on current market trends and future innovations, we adapt swiftly and lead technological evolution.
Resilient: We navigate complex challenges and emerge stronger, delivering robust and reliable solutions for industry pioneers.
Innovative Designers: Leveraging the latest technologies, we create visionary solutions that redefine industry standards.
We remain committed and steadfast in solving intricate problems, advancing business initiatives, maximizing operational efficiency, and reducing our carbon footprint. We are a team of resilient, forward-thinking innovators driving the AI revolution.
Job Overview:
The Energy Optimization Associate is an entry-level to early-career position designed to support Applied Digital's Energy Optimization Team through reporting, analytics, operational support, and data quality management. This role helps ensure accurate market intelligence, data flow, and documentation to enable real-time decision-making.
This is a foundational role with a clear growth path into Real-Time Scheduling, Curtailment Operations, Market Forecasting, or Optimization Analytics. The ideal candidate is curious, analytical, detail-oriented, and eager to learn power market dynamics, industrial load behavior, and curtailment strategy.
Candidates with backgrounds in utility operations support, engineering technology, energy analytics, industrial operations, or technical data roles are strong fits, as are high-potential candidates with strong quantitative or operational aptitude.
Key Responsibilities:
Operational Support & Reporting
Compile daily operational reports summarizing price curves, curtailment events, operational status, and identified risk factors.
Maintain optimization logs, data repositories, and documentation for real-time and day-ahead activities.
Support Schedulers and Analysts by preparing datasets, charts, and summaries for morning and evening volatility windows.
Track key KPIs including forecast accuracy, response time, savings performance, and execution compliance.
Data Management & Quality Assurance
Perform data validation checks on SCADA inputs, market price feeds, and internal dashboards.
Support reconciliation of curtailment events with settlement data and utility billing.
Maintain historical archives of prices, load patterns, weather impacts, and operational adjustments.
Market & System Monitoring
Monitor market notifications, outage advisories, weather alerts, and system operator bulletins.
Provide early-warning flags to the team when conditions indicate potential volatility.
Assist in documenting real-time issues or anomalies for post-event review.
Cross-Functional Coordination
Collaborate with Operations, Engineering, and Site Leadership to collect operational metrics and contextual data.
Help communicate upcoming volatility windows or operational changes to Operators.
Assist with preparation for leadership briefings and performance reviews.
Growth & Skill Development
Participate in structured training covering LMP fundamentals, curtailment strategy, grid operations, and forecasting basics.
Shadow Real-Time Schedulers during morning and evening peaks.
Take on increasingly complex tasks including basic modeling, forecasting, or intraday analysis as skills develop.
Required Qualifications:
0-3 years of experience in:
Energy operations support
Utility or industrial operations
Technical analysis or reporting roles
Engineering or quantitative support functions
Strong analytical and critical-thinking skills.
Proficiency in Excel/Google Sheets; ability to work with structured datasets.
Strong communication, documentation, and organizational skills.
Demonstrated ability to learn quickly in a fast-paced environment.
Preferred Qualifications:
Exposure to power markets, grid operations, or SCADA systems.
Experience with Python, SQL, Power BI, Tableau, or other analytic tools.
Degree in engineering, economics, mathematics, energy systems, or related field.
Prior experience supporting industrial loads, utilities, or operational teams.
Physical Requirements:
Able to remain in a seated position for an extended period and to lift and carry up to 15 lbs. (office manuals, case notebooks, case files, case materials, standard boxes, report binders, etc.) as needed.
Please note that Applied Digital is currently unable to sponsor new applicants for employment authorization or provide immigration-related support for this position. This includes, but is not limited to, visa categories such as H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1, O-1, and any Employment Authorization Documents (EADs) or other work authorizations that require employer sponsorship.
Working Conditions by Location:
Remote: The Company agrees that Employee may work from home provided employee is in good standing, has a continuous secured internet connection, necessary equipment, and is accessible by MS Teams, phone, fax, and email during business hours. (See Telework policy.)
Office Environment: Business office hours, with work hours necessary to satisfactorily perform job functions. Some overtime may be required to accomplish timely work demands and meet the company's professional commitments. Overtime hours worked are paid to nonexempt employees at one and a half times their hourly pay rate.
The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this and/or assign tasks for the employee to perform, as the company may deem appropriate.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents acknowledge that they possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Director Site Operations
Fargo, ND jobs
Title: Site Director, Data Center Operations
Department: Operations
Reports to: Vice President of Operations
Status: Full-time, exempt
At Applied Digital, we are the epicenter of AI innovation, crafting cutting-edge data center solutions tailored for the demands of high-performance computing. Designed from the ground up to support AI and machine learning workloads, our infrastructure is the backbone of tomorrow's technological advancements, including AI-driven video and generative platforms.
We are:
Forward-Thinkers: With a keen eye on current market trends and future innovations, we adapt swiftly and lead technological evolution.
Resilient: We navigate complex challenges and emerge stronger, delivering robust and reliable solutions for industry pioneers.
Innovative Designers: Leveraging the latest technologies, we create visionary solutions that redefine industry standards.
At Applied Digital, we are committed to solving intricate problems, advancing business initiatives, maximizing operational efficiency, and reducing our carbon footprint. We are a team of resilient, forward-thinking innovators driving the AI revolution.
Position Overview:
The Director of Site Operations will lead the overall operations of one or more Applied Digital Data Center campuses, ensuring the safe, reliable, and efficient performance of all mechanical and electrical systems, building infrastructure, and data module operations. This position oversees a team of Critical Facility Engineers (CFEs) and/or Manager-level personnel in a 24/7 mission-critical environment.
The role requires close collaboration with Reliability Engineering, Design Engineering, Construction, and other internal teams to maintain uptime, optimize facility performance, and deliver superior service to our customers. While this position is not a “Chief Engineer” role, a strong understanding of electrical and mechanical building systems is essential to effectively direct maintenance and operations.
Key Responsibilities:
Lead site operations and engineering functions to ensure safe, effective, and reliable facility performance.
Manage and develop teams of CFEs and/or Managers across all shifts within a 24/7 operational environment.
Achieve and maintain facility availability and capacity targets across assigned campuses.
Foster a team-oriented environment that promotes accountability, engagement, and professional growth.
Ensure completion and quality of preventive and corrective maintenance through use of the Critical Maintenance Management System (CMMS).
Develop and review maintenance procedures, including MOPs and SOPs, ensuring adherence to Applied Digital standards and mission-critical safety protocols.
Schedule, coordinate, and oversee vendor maintenance and break/fix activities, ensuring all work follows approved procedures.
Evaluate and improve system performance through cost-effective operational enhancements.
Lead incident and event management efforts, including root cause analysis and corrective actions.
Oversee employee training and certification programs for mechanical, electrical, and operational competencies.
Prepare and manage operational and capital budgets for assigned facilities.
Ensure proper planning, implementation, and closeout of projects within the Data Center facilities.
Develop scopes of work, solicit bids, and manage contracted services.
Uphold world-class customer satisfaction by responding promptly and effectively to operational or service-related issues.
Collaborate with senior leadership to establish and achieve departmental KPIs and performance metrics.
Perform additional duties as assigned.
Qualifications:
Required:
Bachelor's degree in Engineering, Business, or a related field, or equivalent work experience.
10+ years of experience in Data Center operations, engineering, or maintenance supervision.
10+ years of direct management experience with proven leadership and people development skills.
Strong understanding of electrical and mechanical building systems and their operational dependencies.
Proficiency with CMMS systems, Microsoft Office Suite, and Building Automation Systems (BAS).
Demonstrated ability to deliver exceptional customer service in a mission-critical environment.
Excellent verbal and written communication skills.
Preferred:
Experience managing large-scale Data Center campuses or multi-site operations.
Background in mission-critical maintenance programs or hyperscale environments.
Knowledge of EPA, OSHA, and other applicable regulatory compliance standards.
Experience developing or improving MOPs/SOPs in a mission-critical context.
Familiarity with operational excellence frameworks and continuous improvement methodologies.
Physical Requirements:
Able to remain in a seated position for an extended period and to lift and carry up to 15 lbs. (office manuals, case notebooks, case files, case materials, standard boxes, report binders, etc.) as needed.
Please note that Applied Digital is currently unable to sponsor new applicants for employment authorization or provide immigration-related support for this position. This includes, but is not limited to, visa categories such as H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1, O-1, and any Employment Authorization Documents (EADs) or other work authorizations that require employer sponsorship.
Working Conditions Based on Location:
Remote: The Company agrees that Employee may work from home provided employee is in good standing, has a continuous secured internet connection, necessary equipment, and is accessible by MS Teams, phone, fax, and email during business hours. (See Telework policy.)
Office Environment: Business office hours, with work hours necessary to satisfactorily perform job functions. Some overtime may be required to accomplish timely work demands and meet the company's professional commitments. Overtime hours worked are paid to nonexempt employees at one and a half times their hourly pay rate.
Site Location: We are a 24-hour facility. Work hours (shifts) are assigned as necessary to satisfactorily perform job functions, ensure compliance, and support efficient company operations. Some positions require work at irregular hours (nights/weekends), overtime, alternating shifts, and working in challenging conditions (heat/cold, hazardous environments, loud worksites). Overtime hours worked are paid to nonexempt employees at one and a half times their hourly pay rate.
Note:
The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this and/or assign tasks for the employee to perform, as the company may deem appropriate.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents acknowledge that they possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Financial Administrative Assistant
Cambridge, MA jobs
Financial/Administrative Assistant
Our client, a prominent research institution dedicated to advancing scientific discovery, is seeking a committed Financial/Administrative Assistant to support their dynamic research team within the Department of Engineering. This essential role offers an opportunity to contribute to impactful, federally funded projects while gaining valuable experience in a prestigious environment. The ideal candidate will become a key part of a collaborative team, assisting with financial management and compliance for large-scale research programs, with potential for future permanent placement.
Compensation:
$24.00-26.00 per hour
Responsibilities:
Partner with team members to verify monthly financial transactions, ensuring consistency with organizational and sponsor policies.
Manage purchase orders, including processing cancellations and coordinating with procurement services.
Record journal voucher entries accurately, assigning transactions to correct programs and expense categories.
Facilitate reimbursement processes for team members' out-of-pocket costs.
Support operational activities such as managing access requests, handling facility orders, and coordinating intellectual property documentation.
Maintain detailed records to promote compliance and efficiency in financial operations.
Assist with various administrative duties to ensure smooth project workflows.
Requirements:
2-3 years of relevant experience in financial or administrative support roles.
Proficiency with spreadsheet software and financial reconciliation techniques.
Strong organizational skills and analytical thinking to manage multiple tasks effectively.
Excellent problem-solving capabilities with a keen eye for detail.
Customer service-oriented approach with effective communication skills.
Education: Minimum of an associate's degree; bachelor's degree preferred.
Willingness to participate in initial on-site training for two months, with the possibility of remote work at 50% afterwards.
Availability to attend weekly team meetings on Monday mornings at 10:30 AM.
Our Commitment to Inclusion & Belonging
The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.
Power Markets Analyst
Fargo, ND jobs
Power Markets Analyst
Reports To: VP of Operations
FLSA Status: Exempt/Full Time
Job Level: Individual Contributor
Primary Location: Fargo or Jamestown, ND
At Applied Digital, we are the epicenter of AI innovation, crafting cutting-edge data center solutions tailored for the demands of high-performance computing. Designed from the ground up to support AI and machine learning workloads, our infrastructure is the backbone of tomorrow's technological advancements, including AI-driven video and generative platforms.
We are:
Forward-Thinkers: With a keen eye on current market trends and future innovations, we adapt swiftly and lead technological evolution.
Resilient: We navigate complex challenges and emerge stronger, delivering robust and reliable solutions for industry pioneers.
Innovative Designers: Leveraging the latest technologies, we create visionary solutions that redefine industry standards.
We remain committed and steadfast in solving intricate problems, advancing business initiatives, maximizing operational efficiency, and reducing our carbon footprint. We are a team of resilient, forward-thinking innovators driving the AI revolution.
Job Overview:
The Power Market Analyst supports Applied Digital's energy optimization program through comprehensive forecasting, market analysis, and operational intelligence. This role is responsible for creating high‑quality day-ahead and real-time forecasts, modeling LMP price behavior, interpreting weather and grid fundamentals, and providing insights that guide curtailment strategy.
This position requires strong quantitative skills, familiarity with power market fundamentals, and the ability to translate large datasets into actionable operational recommendations. The ideal candidate comes from a utility forecasting team, ISO market analytics group, merchant analytics desk, or industrial load forecasting environment, and is comfortable working in fast-evolving market conditions.
Key Responsibilities:
Forecasting & Price Modeling
Produce day-ahead, intraday, and real-time LMP price forecasts for relevant utility/ISO markets.
Develop load, weather, and price models to identify volatility windows and optimization opportunities.
Analyze congestion patterns, generation stack shifts, outages, and transmission constraints.
Maintain hourly and sub-hourly forecasting tools in Python, Excel, or similar platforms.
Market Fundamentals & Operational Analysis
Monitor grid conditions, weather impacts, load forecasts, and system advisories to inform operational decisions.
Evaluate supply/demand trends, renewable output patterns, and risk factors that influence price formation.
Provide pre-volatility reports and operational runbooks for morning (6-10 AM) and evening (5-9 PM) peaks.
Validate real-time performance against forecasts and refine models accordingly.
Data, Reporting, & Decision Support
Produce daily market summaries, volatility reports, constraint updates, and forward-looking guidance.
Build dashboards to visualize pricing trends, forecast error, and optimization KPIs.
Develop analytic tools to support decision-making around curtailment, energy budgeting, and operational planning.
Conduct retrospective analysis of curtailment performance, highlighting savings opportunities.
Cross-Functional Collaboration
Work with Real-Time Schedulers to refine price triggers, curtailment thresholds, and intraday playbooks.
Partner with Operators to communicate expected volatility windows and operational considerations.
Support Engineering and Data Center Leadership with forecasting inputs for planning and equipment operations.
Model & Process Improvement
Continuously refine models using historical performance, weather variability, and improved data sources.
Enhance internal tools for transparency, tracking, and decision support.
Contribute to documentation, SOPs, and strategic roadmap development.
Required Qualifications:
3-5+ years of experience in:
Power market analysis
Utility or ISO forecasting
Generation/load modeling
Industrial energy analytics or grid operations
Strong understanding of:
LMP formation and congestion dynamics
Grid reliability principles and transmission constraints
Weather-driven load behavior and renewable forecasting
Proficiency with Python (preferred), R, or advanced Excel modeling.
Ability to analyze large datasets, identify patterns, and communicate findings clearly.
Strong organizational and reporting skills with attention to detail.
Preferred Qualifications:
Experience with MISO, SPP, ERCOT, or relevant regional markets.
Familiarity with SCADA data, telemetry systems, or load forecasting platforms.
Experience building dashboards (Tableau, Power BI, or Python-based visualization).
Background in meteorology, applied math, engineering, or data science.
Experience supporting industrial flexible loads or demand-side programs.
Physical Requirements:
Able to remain in a seated position for an extended period and to lift and carry up to 15 lbs. (office manuals, case notebooks, case files, case materials, standard boxes, report binders, etc.) as needed.
Please note that Applied Digital is currently unable to sponsor new applicants for employment authorization or provide immigration-related support for this position. This includes, but is not limited to, visa categories such as H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1, O-1, and any Employment Authorization Documents (EADs) or other work authorizations that require employer sponsorship.
Working Conditions by Location:
Remote: The Company agrees that Employee may work from home provided employee is in good standing, has a continuous secured internet connection, necessary equipment, and is accessible by MS Teams, phone, fax, and email during business hours. (See Telework policy.)
Office Environment: Business office hours, with work hours necessary to satisfactorily perform job functions. Some overtime may be required to accomplish timely work demands and meet the company's professional commitments. Overtime hours worked are paid to nonexempt employees at one and a half times their hourly pay rate.
The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this and/or assign tasks for the employee to perform, as the company may deem appropriate.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents acknowledge that they possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
OT Security Architect
Anderson, SC jobs
We are seeking an OT Security Architect to work remotely. This position will be responsible for safeguarding our operational technology infrastructure. This role offers the flexibility to work remotely with periodic travel to our manufacturing sites. First Quality is a growing manufacturing organization that has defined security as one of its key business values. Joining our team will provide you with unique personal and professional growth opportunities where you'll be hands-on and securing cutting-edge industrial automation and technologies contributing to a growing field where cybersecurity directly protects critical processes, manufacturing, and safety.
Primary responsibilities include:
• Primarily responsible for OT security event monitoring, management, and response
• Create an IS reference architecture for our OT networks
• Work with OT engineering team, as well as with SOC team and verify that the reference architecture fits the business processes and requirements
• Work with OT engineering teams for defining security controls for their on-going projects
• Provide technical guidance to the GRC team with assessing OT 3rd party vendor and supply chain
• Integrate with OT engineering projects and verify that the required IS controls are properly implemented
• Revise and develop processes to strengthen the current OT Security Operations Framework, review policies and highlight the challenges in managing SLAs
• Perform threat management, threat modeling, identify threat vectors and develop use cases for OT security monitoring including red\blue penetrations tests
• Responsible for developing, configuring, and maintaining OT security automation and orchestration IR's and tools.
• Creation of reports, dashboards, metrics for OT security operations and presentation to Sr. Mgmt.
• Create required standards and procedures (i.e. IS purchasing standard, sanitization process) in coordination with all relevant stakeholders
The ideal candidate should possess the following:
• Minimum of five (5) years of professional experience in OT security and operations.
• Knowledge of controls and automation equipment and principles (i.e. PLCs, SCADA, DCS, HMIs, VFDs, etc.)
• Familiarity with security frameworks and standards such as NIST, ICS Mitre ATT&CK, and IEC 62443
• Experience in defining and implementing security controls for OT engineering projects.
• Experience managing projects with the abilities to prioritize tasks and manage time effectively.
• Experience in developing, configuring, and maintaining OT security automation and orchestration tools.
• Bachelor's degree in Computer Science, Engineering, Information Technology, Cybersecurity, or related field. In lieu of degree, related experience will be considered.
• Background in manufacturing controls is preferred
What We Offer You
We believe that by continuously improving the quality of our benefits, we can help to raise the quality of life for our team members and their families. At First Quality you will receive:
• Competitive base salary and bonus opportunities
• Paid time off (three-week minimum)
• Medical, dental and vision starting day one
• 401(k) with employer match
• Paid parental leave
• Child and family care assistance (dependent care FSA with employer match up to $2500)
• Bundle of joy benefit (years' worth of free diapers to all team members with a new baby)
• Tuition assistance
• Wellness program with savings of up to $4,000 per year on insurance premiums
• ...and more!
First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.
First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.
For immediate consideration, please go to the Careers section at ********************
to complete our online application.
Key Account Executive - Facility Solutions (Northern-Central New Jersey)
Paterson, NJ jobs
Staples is business to business. You're what binds us together.
Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.
As a Key Account Executive (KAE) - Facility Solutions, you will be an integral part of our Facilities team, driving business growth and fostering relationships with key/enterprise clients. You'll be joining a dynamic environment where collaboration and innovation are expected and celebrated.
This is a remote position with a focus on supporting customers in the Northern and Central New Jersey market. While the role is fully remote, candidates located within or near that market, where the majority of our customers are based, are strongly preferred to support collaboration, travel, and local market engagement.
What you'll be doing:
Grow and manage complex Facility (Jan/San) opportunities with existing enterprise/major clients in an assigned territory.
Strategize and close high-value sales deals, leveraging your communication and persuasion skills.
Interface at senior levels within customer sites to build lasting partnerships.
Adapt and thrive in a fast-paced, change-driven environment.
Deliver impactful presentations to clients and internal stakeholders.
Manage your time and priorities with strong organizational skills.
Demonstrate follow-up and follow-through on administrative tasks and client needs.
Utilize analytical, negotiating, and problem-solving skills to overcome challenges and deliver business targets.
Collaborate with cross-functional teams to ensure seamless execution of solutions.
Drive revenue accountability across assigned accounts.
What you bring to the table:
Highly driven, competitive, and results-oriented approach.
Exceptional communication and persuasion abilities.
Proven capability to interface with senior-level executives and stakeholders.
Ability to succeed in environments that require adaptability to change.
Strong presentation skills for varied audiences.
Self-starter mentality with a relentless focus on results.
Time management and organizational excellence.
Outstanding interpersonal skills for relationship building.
Attention to detail and robust administrative follow-up.
Strong analytical, negotiating, and problem-solving capabilities.
What's needed- Basic Qualifications:
High School Diploma or GED required.
4+ years of outside sales or related experience - ideally managing a book of business with larger/enterprise accounts.
Experience in janitorial/sanitation, cleaning supply, breakroom, safety, and related product categories.
What's needed - Preferred Qualifications:
Bachelor's degree.
Successful experience with training and demonstration, both internally and for end-users.
We Offer:
Inclusive culture with associate-led Business Resource Groups
Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Sr. Director, Benefits
Dublin, CA jobs
Our values start with our people, join a team that values you!
Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:
Success. Our winning team pursues excellence while learning and evolving
Career growth. We develop industry leading talent because Ross grows when our people grow
Teamwork. We work together to solve the hard problems and find the right solution
Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
GENERAL PURPOSE:
The Senior Director of Benefits is responsible for developing and leading a comprehensive benefits strategy, the design, and administration of all associates benefit programs that supports organizational goals and enhances associate experience. This role ensures that benefits offerings are competitive, innovative, cost-effective, compliant, and aligned with the company's Total Rewards philosophy and business objectives. The Senior Director will partner closely with HR leadership, Finance, Legal, and external vendors to deliver programs that attract, retain, and engage top talent in the industry.
This leader will manage and develop a high-performing benefits team, and will foster a culture of collaboration, continuous improvement, and customer service.
The Senior Director will report to the Senior Vice President of Total Rewards and will interact frequently with Executives across the Company.
The base salary range for this role is $152,200 - $241,700. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.
ESSENTIAL FUNCTIONS:
• Evaluate new programs and market trends for potential application to Ross. Assess the competitiveness of all programs and practices against industry standards and comparable companies to ensure competitive positioning of benefits programs.
• Establish annual priorities and overall benefits strategic direction, ensuring that all benefits and retirement programs are aligned with the Company's annual and long-term strategic objectives. Provide the tactical strategy to implement new benefits programs and ensure efficient ongoing operations of existing programs.
• Lead and develop team of benefits professionals focused on health and welfare, wellness, and retirement programs strategy, design and administration.
• Partner in selection and management of relationships with vendors, brokers and carriers, including monitoring of cost, service levels, processes, and accuracy of data.
o Monitor administrative costs and pricing of benefit programs and recommend cost-containment strategies.
o Evaluate effectiveness of medical management and other benefits programs.
• Oversee outsourced administration and operations of benefit and retirement plan.
• Oversee the effective communication of the Company's employee benefits plans and programs to optimize impact and understanding.
• Ensure compliance with all federal, state, and local regulations, including ERISA, COBRA, HIPAA, FMLA, ACA etc.; keep up-to-date on legal and legislative issues related to all benefit and retirement plans and maintain accurate documentation and reporting for audits and regulatory requirements.
COMPETENCIES:
People
• Building Effective Teams (for managers of People and Projects)
• Developing Talent (for managers of people only)
• Collaboration
Self
• Leading by Example
• Communicates Effectively
• Ensures Accountability and Execution
• Manages Conflict
Business
• Business Acumen
• Plans, Aligns and Prioritizes
• Organizational Agility
• Ability to influence and build relationships across all levels of the organization.
• Excellent analytical, negotiation, and communication skills.
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
• Bachelor's degree in Human Resources, Business Administration, or related field.
• 10+ years of progressive experience in benefits management, with at least 5 years in a leadership role in a company of similar or larger size preferred.
• A forward-thinking and creative individual with excellent interpersonal, communication and presentation skills.
• A strategic planner with sound business skills, analytical ability, good judgment and a strong operational focus.
• Proven experience managing large-scale benefits programs in a multi-state or retail environment.
• Strong knowledge of benefits regulations and compliance requirements.
PHYSICAL REQUIREMENTS/ADA:
Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.
This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.
#LI-HYBRID
SUPERVISORY RESPONSIBILITIES:
1-2 Senior Managers, Benefits
3-5 Benefits Associates
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Health Insurance Product Development Assistant
Pittsburgh, PA jobs
Job DescriptionHealth Insurance Product Development Assistant, Pittsburgh, PA 15219 Secure your future with a direct-hire position as an employee of the company - this is not a temporary role, and you'll never pay a fee for our assistance.
As a proud partner of the company, Novus Group is dedicated to helping you succeed. We provide comprehensive support, including resume fine-tuning, personalized interview coaching, compensation insights, and end-to-end navigation of the employment process, leading you directly to an offer.
Location: [Downtown Pittsburgh, PA 15219] This role does offer some remote/work-from-home flexibility, but will require a regular presence in Pittsburgh, PA.
Company Overview:The Company, a non-profit healthcare organization, is a leader in providing high-quality, compassionate care to patients. With an extensive network of hospitals, clinics, and other medical facilities, the Company is dedicated to improving the health and well-being of the communities served.
Job Summary:As the Health Insurance Product Development Assistant, you will assist in the research, analysis, and design of new health insurance products that meet the evolving needs of customers. Working closely with cross-functional teams, you will gather and interpret data, identify market trends, and collaborate on the development of product features and pricing strategies. Your attention to detail, analytical skills, and passion for the insurance industry will be essential as you help shape the future of Company's healthcare solutions.
Key Responsibilities:- Conduct market research and data analysis to inform the development of new health insurance products
- Assist in the design and testing of product features, benefits, and pricing structures
- Collaborate with actuaries, underwriters, and marketing professionals to ensure the viability and competitiveness of new insurance offerings
- Gather and synthesize customer feedback to identify opportunities for product enhancements
- Support the implementation and launch of new insurance products - Participate positively in various workgroups by offering valuable input, taking action on relevant items, and coordinating between departments as requested by leadership- Assist/take lead in development and presentation of training materials Minimum Qualifications:
Bachelor's degree in business, health care, management, a related field OR relevant experience.
2 years of business experience required.
Knowledge of Commercial Insurance products is a bonus.
Experience in product development a plus, but not required.
Good project management skills with proven ability to manage multiple tasks and priorities.
Strong computer skills required, with proficiency in Outlook, Excel, Word and Internet Explorer.
Strong organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Strong communication skills, both verbal and written, and the ability to communicate effectively with all levels and all departments.
Positive, professional attitude and enthusiastic demeanor.
Ability to work independently with minimal or no direction from leadership
Compensation and Benefits:A competitive salary is offered to new hires of up to $67,000 per year, commensurate with experience, as well as a comprehensive benefits package including health, dental, and vision insurance, retirement plan contributions, tuition reimbursement, and generous paid time off. In addition to your base salary, you have the potential to significantly increase your earnings.
After hire, the Company offers performance-based raises and pathways for higher pay through continuous learning and education, with the potential to reach up to $95,000 annually in this position.
Equal Opportunity Employer:Our organization is committed to providing equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Customer Relations Specialist - Remote
West Valley City, UT jobs
Check out what we have for you….
Auto-ApplyEVP, Operations & Development, Multi-Location Health & Wellness, Private Equity, 78965
Chicago, IL jobs
EVP, Operations & Development, Multi-Location Health & Wellness, Private Equity
Our client is a middle market, multi-location Health & Wellness enterprise making ambitious growth strides nationally.
We are seeking an experienced, growth-focused multi-location operator to take on the mantle of EVP, Operations & Development with a mandate to build out and oversee a highly efficient customer-focused operations network. You will manage the entire project life cycle of new build expansion and drive operational efficiencies across a national enterprise. This individual will come from a proven background in multi-location hospitality, retail or healthcare services with proven experience in successfully introducing best practices, professionalizing operations and functioning as a strategic and tactical business partner alongside the senior executive team. You will have a “roll-up your sleeves” operating style and bring relevant experience in the planning, project management and rapid rollout of an ambitious expansion strategy. This role requires experience leading teams, refining processes, implementing systems and simultaneous project management of the new build strategy.
The compensation package includes a highly attractive equity opportunity with a competitive base salary and cash bonus opportunities. This position offers the flexibility for hybrid and/or remote work.
Pharmacy Technician: Clinical Support (Hybrid WFH, Closed-Door Pharmacy)
Cincinnati, OH jobs
Answer patient inquiries through telephone calls and/or e-mail, problem-solve with patients and enter data into Pharmacy applications and vendor platforms. Serve as the initial point of patient contact, both inbound and outbound related to specific assigned area. Provide support for patient escalation and serve as a mentor for the Patient Services Technician role. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety
From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!
Minimum
* High School Diploma or GED
* Ability to type 35-40 words per minute
* State Registered/Licensed Technician or Nationally Certified Technician
* Ability to pass FBI/BCI background check
* Ability to maintain composure during stressful situations
* Strong attention to detail
* Ability to work both independently and as a team
* Ability to organize and prioritize a variety of tasks/projects
* Strong written and oral communication skills with the ability to effectively communicate with customers
* Intermediate Microsoft Office skills
* Contact Center Experience
* Proven customer service background
Desired
* Retail experience
* Pharmacy experience
* Call Center experience
* Address patient inquiries received directly through Kroger Health Connect telephone number.
* Utilize Pharmacy applications and vendor platforms for data entry and to optimize patient care.
* Protect customer information in accordance with state and federal pharmacy laws including HIPAA law and corporation standards
* Ensure all tasks are conducted with accuracy and in a Customer 1st manner consistent with company and patient policies.
* Resolve and manage difficult customer situations in a professional manner
* Achieve and maintain productivity levels consistent with contact center standards
* Serve as a liaison between Kroger Health & Wellness and the patient
* Problem-solve with a goal of first contact resolution
* Follow-up on patient inquires within departmental guidelines.
* Collaborate on multi-level communication with patient, pharmacy, provider and insurance to deliver comprehensive care
* Assist with the training and development of Kroger Health Connect team members
* Provide feedback and assistance with new program development
* Perform select advanced level functions under the direction of a Patient Service Specialist
* Serve as a backup Patient Service Specialist and assist with the Resource line as needed
* Maintain contact with store personnel as needed
* Maintain flexibility to work weekends, evenings, and holidays as part of a standard work schedule
* Must be able to perform the essential job functions of this position with or without reasonable accommodation
Auto-ApplyContracts Administrator
Remote
This position is primarily focused on drafting, redlining, and negotiating contracts between Cadwell and medical facility-based customers. There is also an Intellectual Property aspect of this role which will facilitate and maintain Cadwell trademark and patents.
Contract Administrator Duties / Responsibilities
Review and redline contract language to conform with acceptable terms and conditions, BAA, NDA, GPO, MPA, ISA, Rental Agreements and more
Manage multiple priorities with urgent deadlines
Create and maintain contracts playbook using as a guide for consistent responses
Work with Contract Manager, legal counsel and cross-functional internal personnel to maintain an appropriate contracts strategy suiting the needs of the business
Exhibit excellent decision-making skills in resolving conflict or differences that arise in the negotiation of new or existing agreements.
Ensure prioritization and provide reporting to senior management on high level contract issues.
Serve as internal contract management system point of contact and expert.
Develop, implement, train on strategies and management of the company's trademark and patent portfolios.
Oversee the filing, maintenance, and renewal of trademark of patent and trademark applications including expenses related to filings, litigation and renewals
Provide guidance on trademark issues to internal stakeholders, including leadership.
Lead the preparation and filing of new trademark and patent applications, ensuring timely and accurate submissions in coordination with external legal counsel.
Oversee trademark oppositions, analysis, risk, clearance and search, cancellation, and other proceedings related to the protection of company trademarks and new marks.
Education / Experience:
5+ years' experience with commercial contract preparation, drafting, redlining, contract negotiations, contract administration. Thorough knowledge of all appropriate ethical standards regarding contracting actions. Healthcare industry contracting experience is highly desired.
Bachelor's Degree and paralegal or contracts, intellectual property experience in business or related field; 4 years of directly related experience may be substituted for the educational requirement
Contract Management Certification or Paralegal certificate required.
Prior contracts manager, corporate paralegal, or intellectual property experience
Demonstrated experience in working independently to identify, analyze and solve problems with creative solutions and minimum supervision
Experience with trademark and patent processes and requirements is a bonus.
Job Knowledge / Requirements:
Must be highly organized, have exceptional attention to detail, and excellent written and verbal communication skills. Complete work both independently and as an effective member of the team, adapting to changing requirements, deadlines, and priorities as needed
Self Starter
Competency in computer skills: MS Office and Google; Clickup
Strong project management and multitasking abilities.
Critical success criteria include an organized approach to work, effective time management, initiative in seeking answers and educating self about situations
Must be able to summarize complex situations, convey to decision makers and have excellent judgment skills, knowing when to seek input
Communicate across the company at all levels of hierarchy and with external legal counsel with professionalism and good judgement.
Gather and analyze information, explore options for action, present pros and cons for action in novel situations
Ability to handle confidential and sensitive information with discretion.
Salary Range$75,000-$90,000 USD
Auto-ApplySenior Lead Engineer, Mobile
Remote
, Inc.
Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco.
About the Role
We're looking for a Senior Lead Engineer to drive the technical vision for our consumer-facing native mobile apps, primarily on iOS (Swift), with familiarity in Android (Kotlin). You'll play a key role in leading, designing and executing our mobile strategy, building features used by millions of clients.
This is a high-impact, cross-functional role for someone who is equally passionate about elegant engineering and empowering user experiences. You'll work closely with Product, Design, Data Science, and other Engineering teams to bring Stitch Fix's mobile-first experiences to life.
You're excited about this opportunity because you will…
Lead technical strategy for our native mobile apps, focusing on the iOS platform.
Collaborate across teams to deliver innovative, scalable features that drive personalization, conversion, and long-term client engagement.
Partner with Android engineers to ensure platform parity, shared best practices, and consistent client experiences.
Drive continuous improvement in performance, stability, and code quality across mobile codebases.
Stay ahead of mobile industry trends and help Stitch Fix leverage modern frameworks, tools, and practices.
Contribute to and influence Stitch Fix's mobile platform roadmap, ensuring it aligns with business goals and product vision.
We're excited about you because…
You have 5-7+ years of experience in mobile development, with a strong expertise in iOS (Swift, UIKit/SwiftUI).
You may have production experience building and maintaining native Android apps (Kotlin).
You have experience collaborating with cross-functional teams, including Product, Design, and Data.
You have familiarity with modern tools and pipelines: CI/CD, unit/UI testing, instrumentation, crash analytics.
You have strong communication skills and a passion for solving real user problems with simple & effective mobile solutions.
You have experience with personalization, e-commerce, or digital retail platforms.
You have supported an established codebase that consists of multiple architectures that have evolved through the years.
You are familiar with GraphQL, analytics tools (e.g., Datadog), and A/B experimentation frameworks.
You have prior work on accessible, internationalized mobile experiences.
Why you'll love working at Stitch Fix...
We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You'll bring these characteristics to life in everything you do at Stitch Fix.
We cultivate a community of diverse perspectives- all voices are heard and valued.
We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail.
We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
We boldly create the future while keeping equity and sustainability at the center of all that we do.
We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
We offer comprehensive compensation packages and inclusive health and wellness benefits.
Compensation and Benefits
This role will receive a competitive salary, benefits, and equity. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, location, and performance.This position is eligible for new hire and ongoing grants of restricted stock units depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site.
Salary Range$111,800-$186,000 USD
This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.
Please review Stitch Fix's US Applicant Privacy Policy and Notice at Collection here: ****************************************************************
Recruiting Fraud Alert:
To all candidates: your personal information and online safety are top of mind for us. At Stitch Fix, recruiters only direct candidates to apply through our official career pages at ************************************** or **************************************
Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email *********************.
You can read more about Recruiting Scam Awareness on our FAQ page here: ***************************************************************************************
Auto-ApplyMerchandising Assistant
El Segundo, CA jobs
Fabletics is currently looking for a Merchandising Assistant - Men's, Scrubs & Accessories.
How Do You Fit In?
As the Merchandising Assistant, you will be responsible for assisting the Merchandising team in daily, weekly, and monthly projects. The ability to multitask and prioritize these projects will be important to the success of this role. Strong communication, attention to detail, and the ability of working in a fast-paced environment is required.
This position will report to VP, Merchandising.
What You Will Do:
Maintain Buy Records (UBT & Centric):
Ensure accurate and timely entry of new styles and outfits once buys are placed. Regularly update all style, cost, and quantity changes.
Manage the Sample Process:
Partner with cross-functional teams to pull and maintain samples for weekly selling meetings and key milestones.
Create Line Sheets:
Develop and distribute monthly Excel-based line sheets to cross-functional partners.
Oversee the Shipping Tracker:
Track all aspects of shipping - from estimated arrival to receipt in the system. Proactively flag delayed POs or shipping issues to the Buying team.
Generate Selling Reports:
Pull, format, and distribute weekly selling reports. Provide ad hoc analysis as needed.
Monitor PO Approvals
Ensure purchase orders are reviewed and approved in a timely manner.
Support Additional Projects as Needed
Contribute to departmental initiatives and assist with other responsibilities as assigned.
What You Can Bring:
1+ year of merchandising experience or a relevant internship.
Bachelor's degree preferred.
Strong proficiency in Excel and Centric PLM; familiarity with Blue Cherry is a plus.
Comfortable pulling reports and performing data entry across multiple systems (training provided).
Ability to troubleshoot basic system issues and identify areas of concern.
Demonstrates a high level of accuracy in reporting, data entry, and analysis.
Completes assigned tasks thoroughly, accurately, and on time.
Excellent written and verbal communication skills.
Proactive in raising concerns and partnering cross-functionally.
Strong collaborator with the merchandising team; adaptable to shifting priorities.
Where we are:
This role will be based in our El Segundo Headquarters
Compensation & Total Rewards:
At Fabletics, we believe work and life should fit together! We continue to build a culture of flexibility, to empower you to do your best and put yourself first. Our Total Rewards program rewards employees for their hard work, supporting their health, well-being, families, and ultimately their life journey. Total Rewards at Fabletics includes:
-Hybrid Work Schedule*
-Discretionary Paid Time Off*
-Summer Fridays*
-Healthcare Plans
-Employee Discounts
-401k
-Annual Bonus Program
-Equity Program*
-And More
*Varied for retail, fulfillment and fully remote roles.
The hourly range for this position is from $26.68-$28.85/hr. The range provided includes the base salary that Fabletics expects to pay for the role. Offered hourly rate will be dependent on factors including the scope and complexity of the role, candidate's related work experience, subject matter expertise and work location.
#LI-JZ1
Security Alert: Protect yourself from scams
At Fabletics, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Fabletics emphasizes legitimate recruitment practices. Initial communication is primarily via official email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Teams or Zoom-never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.
Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable. At Fabletics, Inc., we champion a vibrant workplace culture that thrives on diversity law and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all. Fabletics, Inc. will continue to champion a workplace culture that prizes diversity and inclusivity.
We encourage you to apply regardless of meeting all qualifications and/or requirements.
Auto-ApplySales & Customer Engagement Manager - HARGROVE
Seabrook, MD jobs
The Sales & Customer Engagement Manager is responsible for identifying, sourcing, and securing business across the full end-to-end range of products and services Encore as an organization can deliver with direct focus on Virtual and Hybrid event opportunities. This position may be focused on one specific sector or region. The Customer Engagement Manager will be expected to take clients through the entire sales process, from outreach, consulting, RFP process to close. The Customer Engagement Manager will report to the GSO Sales Leader.
Key Job Responsibilities
Business Development
- Proactively pursue net new business opportunities and follow up on assigned event leads from marketing campaigns, new solution offerings and industry relations efforts.
- Build strategies and customer pursuit plans that include contacting prospective clients to conduct an end-to-end event solution.
- Manage demonstrations to introduce Encore, Encore's approach, and solutions as relevant to each contact.
- Develop relationships with multiple stakeholders in designated key accounts to include meeting planners, business unit directors, and sourcing teams to target virtual and hybrid events using personal networks, contacts from industry relations activities, and unassigned contacts.
- Understand customer's needs and goals to create an event experience that best aligns Encore resources and solutions, while driving customer awareness and adoption.
- Identify and develop additional event leads via targeted prospecting.
- Manage quotes, proposals, pitches, and RFPs through the sales process and in partnership with other departments, from lead to WIN.
- Advocate for Encore solutions in the industry, through speaking, networking, or attending events as needed.
- Actively network and generate new contacts, making valuable introductions to Encore while also working the existing database to ensure customers are shown the maximum partnership value.
Event/Account Management
- Oversee the sales process for identified opportunities and key account assignments.
- Act as the liaison between customer and the production teams to ensure conversion and overall customer satisfaction.
- Ensure compliance and consistent execution of any customer agreements across Encore's executing divisions.
- Maintain timely and consistent customer scope and reporting via Compass and Navigator, through the transition to the assigned execution team for the delivery, while you maintain the internal/external communication of key requirements.
Revenue Management
- Meet and exceed monthly and quarterly revenue quotas.
- Actively manage virtual & hybrid event pipeline while evaluating opportunities to engage in other areas of Encore business including core audio visual services, power, rigging, HSIA, creative services, and all offerings Encore provides to clients.
Sales, Operational and Technical Support
- Effectively communicate the customer's needs internally across multiple departments.
- Liaise with internal resources to convey technical requirements, budget expectations, and timelines.
- Work closely with Encore internal contacts to realize account objectives and act on resolving customer experience and internal issues.
- Consistently monitor and update demos based on platform development and updates.
- Monitor and maintain accurate and timely Compass (CRM) Account and Contact data entry, billing records, show evaluations, customer surveys and any other information on assigned accounts requested by management in accordance with policies and procedures.
- Maintain latest solutions knowledge through regular training and development opportunities via EncoreU or other training opportunities as they are presented.
Job Qualifications
- Bachelor's Degree or equivalent
- 3+ Years' experience in Sales
- Seasoned Sales Professional with a go get/hunter sales mindset
- Ability to generate leads through lead follow up, lead generation through calling, sales blitz programs research, and networking.
- Experience in shifting focus to virtual and hybrid experiences, and the vision to adapt as needed with changes in the business
- Existing non-preferred/strategic account relationships preferred
- Experience in building relationships and rapport with customers, understanding how to work with accounts until a need is uncovered
- Experience working within a team environment to over-deliver on desired results
- Experience providing a high-level of customer service and having a "yes" approach to finding solutions
- Experience in creating and delivering compelling high-level presentations to a variety of key stakeholders
- Excellent computer skills including all Microsoft Office applications
- Experience with the use of customer relationship database
- Strong written and oral communication skills needed to draft sales presentations, and effectively solicit business via phone and face to face customer contact, as well as through tradeshow and industry events
- Excellent organizational skills and the ability to manage multiple projects/activities at the same time
- In depth understanding of the meetings and event technology industries
- Desire and ability to travel within the United States or abroad
Competencies
This section consists of the Competency Group Number that is assigned to the job. Each job at Encore is tied to one of six competency groups. The Competency Group will be determined based on the roles and responsibilities that are required for that job title.
Competency Group = 2
Deliver World Class Service
- Hospitality
- Ownership
Do The Right Thing
- Demonstrates Self-Awareness
Drive Results
- Ensures Accountability
See The Big Picture
- Decision Quality
- Manages Complexity
Value People
- Collaborates
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link: (********************************************************************************************
Work Environment
Office or Remote Office Location
Work is performed primarily in an office environment even if the salesperson is identified as remote. Salespeople who work "remote" need to have a designated office environment free of distractions and noise to immolate the proper work environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
\#INDSALES
\#LI-JA1
Salary Pay Range: $98,763.00 - $120,984.00
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.
We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
Commercial Marketing Analytics Manager (Remote Available)
Bolingbrook, IL jobs
JOIN US AND "CREATE YOUR VISION" ABOUT US S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation.
Our success has compounded since the Company's humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling the growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability.
ABOUT THE ROLE
We are seeking an experienced and collaborative Commercial Marketing Analytics Manager to help build and scale a comprehensive marketing measurement capability. This role will focus on developing a full-funnel measurement framework that supports both digital and broader marketing initiatives, enabling more effective planning, execution, and optimization.
The ideal candidate brings a strong foundation in marketing analytics, experience across a variety of measurement methodologies, and a track record of introducing new capabilities that drive business impact. Experience in B2B marketing environments and e-commerce analytics is a strong plus.
SCHEDULE
Monday-Friday, Full-Time, Exempt
Remote Available
WHAT YOU WILL DO
Marketing Measurement Framework & Strategy
* Develop and implement a scalable, full-funnel marketing measurement framework that aligns with business goals and marketing strategies.
* Define and standardize KPIs across brand, demand generation, and retention efforts.
* Partner with marketing leadership to evolve measurement maturity and introduce new capabilities.
End-to-End Campaign Planning & Measurement
* Collaborate with cross-functional teams to support end-to-end campaign planning, from setting objectives and KPIs to post-campaign analysis and insights.
* Ensure measurement plans are in place for all major campaigns, including test design, tracking, and performance evaluation.
* Provide guidance on learning agendas and how to apply insights to future planning cycles.
Cross-Functional Collaboration
* Work closely with teams across marketing, merchandising, commercial strategy, commercial analytics, and data science to ensure alignment on measurement priorities and data integration.
* Serve as a key liaison to translate business questions into structured measurement plans and learning agendas.
E-Commerce Analytics
* Support measurement and optimization of e-commerce performance, including traffic, conversion, and digital merchandising effectiveness.
* Partner with digital and UX teams to analyze customer journeys and identify opportunities to improve site performance and user experience.
* Contribute to the integration of e-commerce data into broader marketing performance reporting.
Capability Development & Enablement
* Support the rollout of new measurement methodologies such as marketing mix modeling (MMM), attribution modeling, and incrementality testing.
* Help integrate digital and offline data sources to enable holistic performance evaluation.
* Collaborate with internal and external partners to evaluate and implement measurement tools and platforms.
Team Leadership
* Manage and develop a marketing analytics analyst, providing mentorship, guidance, and support in day-to-day work and long-term career growth.
* Foster a collaborative and learning-focused environment within the analytics function.
Performance Analysis & Optimization
* Guide the analysis of marketing effectiveness across channels and tactics, identifying opportunities to improve ROI and customer engagement.
* Contribute to test design and evaluation for A/B and test & control experiments.
* Help build dashboards and reporting structures that support ongoing performance monitoring.
WHAT WE'RE LOOKING FOR
* 7+ years of experience in marketing analytics, marketing strategy, or related roles.
* Strong understanding of full-funnel marketing measurement, including brand, digital, CRM, and e-commerce channels.
* Experience developing and implementing measurement frameworks and introducing new analytics capabilities.
* Familiarity with MMM, attribution modeling, and incrementality testing.
* Excellent communication and collaboration skills, with the ability to influence across functions.
* Experience in B2B or hybrid B2B/B2C environments is highly desirable.
* Bachelor's degree in marketing, Business, Economics, or a related field; advanced degree a plus.
Preferred Tools & Platforms
* Google Tag Manager, Google Analytics 4, Listrak, Qualtrics
* Power BI, SQL, Snowflake
* Google Ads
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen.
Working Environment
This job operates in a professional office and home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions.
S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and are committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
Senior Merchant
El Segundo, CA jobs
Savage x Fenty is currently looking for a Senior Merchant.
How Do You Fit In?
As the Senior Merchant of Women's Intimates, you will be responsible for developing product strategies & assortments that connect with customers and drive conversion. You will manage the full product lifecycle - developing category strategies, building the product assortment, working with cross functional teams to hit all financial targets and managing a launch experience with marketing and site merchandising. You'll rely on both your fashion instinct and financial discipline to make smart, customer-first decisions grounded in data. As part of an eCommerce-first business, you'll think digitally, while also supporting wholesale and retail partners in bringing assortments to life across all channels. In this role, you'll serve as a cross-functional leader and category expert, setting both the short- and long-term vision for Women's Intimates. Staying sharp on the competitive landscape and emerging trends is key. The ideal candidate is positive, strategic, data-driven, solution-oriented, and thrives in a fast-paced, collaborative environment.
This position will report to the VP, Merchandising.
What you will do:
Develop seasonal product strategies and assortments for the Women's Intimates business, partnering with product development, planning, production, and design to execute the strategic vision and meet financial goals
Partner with global & wholesale partners to ensure their exclusive assortment needs are met and be an in-person advocate for final product decisions
Analyze in-season and post-season performance to identify wins, misses, and actionable insights; apply learnings to optimize current and future assortments
Partner with marketing and creative teams to shape seasonal brand campaigns and CRM storytelling
Mentor and develop direct reports, fostering a culture of growth, collaboration, and continuous improvement
Work with consumer insights to uncover customer feedback and guide product launches and strategic initiatives
Manage tools necessary to drive & analyze the business.
What you can bring:
BA or BS Preferred
5-6+ Years Experience in Merchandising, intimates experience preferred
Excellent writing, communication, and presentation skills.
A creative, results-driven self-starter with sharp prioritization and project management skills.
Highly organized and detail-oriented, with a strong focus and ability to manage multiple projects with precision.
A positive, proactive team player who thrives in fast-paced environments and works equally well independently-skilled at problem-solving, adapting quickly, and keeping momentum in dynamic, multitasking settings.
Highly proficient in using the MS Office Suite including Excel, PowerPoint, Word, and Outlook.
Experience managing direct reports
Where we are:
This role will be based in our El Segundo Headquarters
Compensation & Total Rewards:
At Savage X Fenty, we believe work and life should fit together! We continue to build a culture of flexibility, to empower you to do your best and put yourself first. Our Total Rewards program rewards employees for their hard work, supporting their health, well-being, families, and ultimately their life journey. Total Rewards at Savage X Fenty includes:
- Hybrid Work Schedule*
-Discretionary Paid Time Off*
-Summer Fridays*
-Healthcare Plans
-Employee Discounts
-401k
-Annual Bonus Program
-Equity Program*
-And More
*Varied for retail, fulfillment and fully remote roles.
The annual base salary range for this position is from $90,000-$124,000. The range provided includes the base salary that Savage X Fenty expects to pay for the role. Offered base salary will be dependent on factors including the scope and complexity of the role, candidate's related work experience, subject matter expertise and work location.
#LI-JZ1
Security Alert: Protect yourself from scams
At Savage X Inc., we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Savage X inc. emphasizes legitimate recruitment practices. Initial communication is primarily via official email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Teams or Zoom-never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.
Savage X Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable. At Savage X Inc., we champion a vibrant workplace culture that thrives on diversity law and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all. Savage X Inc. will continue to champion a workplace culture that prizes diversity and inclusivity.
We encourage you to apply regardless of meeting all qualifications and/or requirements.
Auto-ApplyHealth Insurance Product Development Assistant
Pittsburgh, PA jobs
Health Insurance Product Development Assistant, Pittsburgh, PA 15219 Secure your future with a direct-hire position as an employee of the company - this is not a temporary role, and you'll never pay a fee for our assistance. As a proud partner of the company, Novus Group is dedicated to helping you succeed. We provide comprehensive support, including resume fine-tuning, personalized interview coaching, compensation insights, and end-to-end navigation of the employment process, leading you directly to an offer.
Location: [Downtown Pittsburgh, PA 15219] This role does offer some remote/work-from-home flexibility, but will require a regular presence in Pittsburgh, PA.
Company Overview:The Company, a non-profit healthcare organization, is a leader in providing high-quality, compassionate care to patients. With an extensive network of hospitals, clinics, and other medical facilities, the Company is dedicated to improving the health and well-being of the communities served.
Job Summary:As the Health Insurance Product Development Assistant, you will assist in the research, analysis, and design of new health insurance products that meet the evolving needs of customers. Working closely with cross-functional teams, you will gather and interpret data, identify market trends, and collaborate on the development of product features and pricing strategies. Your attention to detail, analytical skills, and passion for the insurance industry will be essential as you help shape the future of Company's healthcare solutions.
Key Responsibilities:- Conduct market research and data analysis to inform the development of new health insurance products
- Assist in the design and testing of product features, benefits, and pricing structures
- Collaborate with actuaries, underwriters, and marketing professionals to ensure the viability and competitiveness of new insurance offerings
- Gather and synthesize customer feedback to identify opportunities for product enhancements
- Support the implementation and launch of new insurance products - Participate positively in various workgroups by offering valuable input, taking action on relevant items, and coordinating between departments as requested by leadership- Assist/take lead in development and presentation of training materials Minimum Qualifications:
Bachelor's degree in business, health care, management, a related field OR relevant experience.
2 years of business experience required.
Knowledge of Commercial Insurance products is a bonus.
Experience in product development a plus, but not required.
Good project management skills with proven ability to manage multiple tasks and priorities.
Strong computer skills required, with proficiency in Outlook, Excel, Word and Internet Explorer.
Strong organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Strong communication skills, both verbal and written, and the ability to communicate effectively with all levels and all departments.
Positive, professional attitude and enthusiastic demeanor.
Ability to work independently with minimal or no direction from leadership
Compensation and Benefits:A competitive salary is offered to new hires of up to $67,000 per year, commensurate with experience, as well as a comprehensive benefits package including health, dental, and vision insurance, retirement plan contributions, tuition reimbursement, and generous paid time off. In addition to your base salary, you have the potential to significantly increase your earnings.
After hire, the Company offers performance-based raises and pathways for higher pay through continuous learning and education, with the potential to reach up to $95,000 annually in this position.
Equal Opportunity Employer:Our organization is committed to providing equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Client Executive, Employee Benefits
Remote
To be considered for this role, you must reside in the Seattle, WA metropolitan area.
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” - people who know what they want and aren't afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
LOCATION: This position will initially be remote then will transition to hybrid working in our Seattle office.
This position serves as the primary service contact for the client and acts as the liaison with the carriers and vendors. Primarily responsible for open enrollment coordination. Works closely with account team to ensure client expectations are met.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Complete and present strategic business plans to clients.
Ensure that all service commitments are met.
Oversee the production, delivery and accuracy of contracts, benefit summaries
Communicate to employees and/or administrators about their plan benefits
Evaluate bid results and determine recommendations for clients
Review renewal actions and discuss/negotiate with carriers
Resolve client billing, claims and eligibility issues.
Coordinate client open enrollment.
Responsible for new case installation.
Coordinate training sessions for clients with carriers and vendors.
Work with the underwriting team on all marketing analysis and client presentations.
Document all client activity in corporate database.
Other duties as assigned.
COMPETENCIES:
QUALITY OF WORK - Work is accurate, thorough and neat. Is attentive to details and demonstrates effective organizational skills.
PRODUCTIVITY - Able to effectively handle the volume of work required for the position without sacrificing accuracy or timeliness. Efficiently manages multiple tasks and priorities.
RELIABILITY - Consistently meets deadlines, follows-up to ensure tasks are thoroughly completed and can be counted on to meet commitments.
CONTINUOUS IMPROVEMENT - Understands what needs to be accomplished and seeks opportunities to improve own or departmental work processes and to better utilize technology.
INITIATIVE - Identifies new and/or additional tasks and duties. Is able to work independently, prioritize, and takes ownership. Knows when to ask questions and request help.
INTERPERSONAL RELATIONSHIPS - Develops and maintains strong, supportive relationships both internally and externally. Is cooperative, professional and positive in all interactions.
COMMUNICATION SKILLS - Communicates clearly and accurately using written, verbal and electronic methods.
ADAPTABILITY/FLEXIBILITY - Effectively handles changes and/or interruptions and demonstrates a willingness to adapt to new situations, priorities and tasks. Able to adjust approaches to reach a desired outcome.
BALANCE - Effectively manages personal feelings and emotions, especially in situations involving crises or conflicts. Functions in a controlled manner when under stress.
ATTITUDE - Exhibits an attitude which is positive, open to new ideas, and committed to achieving the desired results.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
REQUIRED:
WA Life and Health License.
3+ years' experience in employee benefits industry.
Proficient in Microsoft Office programs.
This position may require routine or periodic travel which may require the teammate to drive their own vehicle or a rental vehicle. If required, acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are requirements of this position.
PREFERRED:
Four-year college degree.
COMPENSATION:
The national average salary for this role is $125,000.00 - $135,000.00 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Quarterly employee recognition program for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women's Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We're in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page: ************************************************
EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at: *******************************************************************************************
#LI-MS2
#LI-Hybrid
Auto-ApplyPharmacy Technician: Clinical Support (Hybrid WFH, Closed-Door Pharmacy)
Cincinnati, OH jobs
Answer patient inquiries through telephone calls and/or e-mail, problem-solve with patients and enter data into Pharmacy applications and vendor platforms. Serve as the initial point of patient contact, both inbound and outbound related to specific assigned area. Provide support for patient escalation and serve as a mentor for the Patient Services Technician role. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety
Responsibilities
- Address patient inquiries received directly through Kroger Health Connect telephone number.
- Utilize Pharmacy applications and vendor platforms for data entry and to optimize patient care.
- Protect customer information in accordance with state and federal pharmacy laws including HIPAA law and corporation standards
- Ensure all tasks are conducted with accuracy and in a Customer 1st manner consistent with company and patient policies.
- Resolve and manage difficult customer situations in a professional manner
- Achieve and maintain productivity levels consistent with contact center standards
- Serve as a liaison between Kroger Health & Wellness and the patient
- Problem-solve with a goal of first contact resolution
- Follow-up on patient inquires within departmental guidelines.
- Collaborate on multi-level communication with patient, pharmacy, provider and insurance to deliver comprehensive care
- Assist with the training and development of Kroger Health Connect team members
- Provide feedback and assistance with new program development
- Perform select advanced level functions under the direction of a Patient Service Specialist
- Serve as a backup Patient Service Specialist and assist with the Resource line as needed
- Maintain contact with store personnel as needed
- Maintain flexibility to work weekends, evenings, and holidays as part of a standard work schedule
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Qualifications
Minimum
- High School Diploma or GED
- Ability to type 35-40 words per minute
- State Registered/Licensed Technician or Nationally Certified Technician
- Ability to pass FBI/BCI background check
- Ability to maintain composure during stressful situations
- Strong attention to detail
- Ability to work both independently and as a team
- Ability to organize and prioritize a variety of tasks/projects
- Strong written and oral communication skills with the ability to effectively communicate with customers
- Intermediate Microsoft Office skills
- Contact Center Experience
- Proven customer service background
Desired
- Retail experience
- Pharmacy experience
- Call Center experience
Auto-Apply