211 Navigator Community Resource Specialist (Remote)
Programming specialist job at United Way of Greater Lafayette
United Way of Bluegrass (UWBG) works to create opportunities for all members of our community to improve their lives. We focus on the building blocks of a good life - a quality education, financial stability for individuals and families, and good health. We bring together the voices, expertise, and resources to define, articulate, and implement a common agenda for change across our region. That is what it means to "Live United" in Central Kentucky.
POSITION DESCRIPTION
The role of the 211 Navigator Community Resource Specialist is to connect individuals and organizations to community resources and volunteer opportunities. This position is completely remote.
Requirements:
ESSENTIAL FUNCTIONS
Communication & Customer Service
Provide empathetic, professional assistance by actively listening, assessing needs, and delivering accurate information and referrals-even in stressful or crisis situations. Communicating clearly and professionally in both verbal and written formats while adapting to diverse audiences.
Cultural Competence & Inclusive Service Delivery
Engage respectfully with individuals from all backgrounds, ensuring equitable, unbiased, and culturally responsive interactions. Adjust communication approaches as needed to meet linguistic and cultural needs.
Information & Referral Service Excellence
Use the full InformUSA I&R process-including needs assessment, problem clarification, resource matching, and follow-up-to connect callers and partners to appropriate services. Maintain accurate, timely documentation that meets 211 and InformUSA standards.
Problem-Solving & Decision-Making
Evaluate complex situations, use sound judgment to determine appropriate next steps, and follow established protocols to provide timely, accurate solutions. Demonstrate reliability, accountability, integrity, and adherence to ethical standards.
Technology & Database Systems
Navigate contact center platforms, CRMs, Kynect Resources, Microsoft Office, Google Workspace, and related databases with ease. Maintain strong data-entry accuracy, attention to detail, and the ability to learn new systems quickly.
Time Management & Organization
Manage multiple tasks simultaneously, prioritize effectively, and maintain high accuracy and productivity in a fast-paced remote environment.
Collaboration & Team Partnership
Work cooperatively with colleagues, cross-functional teams, community partners, and internal departments to support shared goals, resolve issues, and ensure seamless service delivery.
CORE UNITED WAY COMPETENCIES
MISSION-FOCUSED - A top priority is to create real social change that leads to better lives and healthier communities. This competence drives performance and professional motivations.
RELATIONSHIP ORIENTED - Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.
COLLABORATOR - Understands the roles and contributions of all sectors of the community and
can mobilize resources (financial and human) through meaningful engagement.
RESULTS-DRIVEN - Dedicated to shared and measurable goals for the common good, creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
BRAND STEWARD - A steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.
Education Requirements
Bachelor's degree or equivalent work experience
Experience required:
Minimum of 1-3 years related customer service experience in human service, non-profit, or other related field preferred or sufficient combination of education and experience. Remote work and/or call-center experience preferred.
REQUIRED LICENSE/REGISTRATION/CERTIFICATIONS
Inform USA Community Resource Specialist (CRS) certification is required within one year of eligibility to maintain employment.
Valid driver's license required, as well as access to a reliable insured automobile to be used for work-related travel when applicable.
WORK ENVIRONMENT
This position is 100% remote and must comply with the UWBG remote work policy. Home office must have reliable internet access and limited distractions. Occasional travel is required to outreach related events and UWBG staff meetings.
EXPECTED WORK HOURS
Monday-Friday, 37.5 hours/week. Work schedule set within 7:30 AM-6:00 PM. Occasional evenings/weekends may be required.
PRE-EMPLOYMENT SCREENING REQUIREMENTS
A national background check and other screenings may be required.
BENEFITS
Our robust benefits package includes 100% employer-paid premiums on employee-only health, dental, and vision plans; 3%-6% employer contributions to 401(k), employer-paid life, and STD insurance; generous parental leave policy, PTO, and more.
PAY RANGE
$19.50 to 24.50 per hour
Position is contingent on grant funding
This is a contract-funded position that may be renewed annually, subject to continued funding and organizational need.
Program Intern
Franklin, WI jobs
The Program Intern is a Limited Term Opportunity for students through structured intern programs at an accredited college/university and follows the guidelines of an agreement or learning plan. Under supervision, the Program Intern maintains a safe and therapeutic environment, while performing work involving the care and treatment to children, adolescents, and adults; and performs other duties as required.
Essential Duties and responsibilities:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Gathers information and assists in assessing problems and needs of family members.
Establishes and maintains effective public and working relationships.
Provides services to clients in the home, school, and community as part of maintaining a small caseload.
Establishes and maintains files and records of progress notes, correspondence, and case histories.
Attends and participates in agency meetings and staff development programs.
Works toward and obtains CCS certification.
Receives training in a variety of evidence based practices, including MI, TIC, PCP, and DBT skills.
Observes and records customers' behavior and offers input concerning the development and follow through of treatment plans, alongside experienced staff.
Transports clients from their home to a location in the community, as needed.
Performs other duties as required.
ADDITIONAL AGENCY REQUIREMENTS (Required of all employees):
Must comply with agency and departmental policies and regulations
Must relate to individuals and families of varied ethnic and cultural backgrounds, ages, and economic circumstances with respect and dignity.
Must support the Mission, Vision and Values of the Agency.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
High school diploma or GED equivalency is required. Active enrollment with Junior or Senior level status in a related Bachelor's Degree program which could include Human Services, Social Work, Psychology or Sociology. A written internship agreement between the educational institution and LSS is required.
Ability to complete and display competency in all required trainings.
Working knowledge of family dynamics, family systems, child management, and parenting techniques.
Working knowledge of social problems and their effects on individuals and families.
Possess emotional integrity to work with challenging families and family members.
Ability to recognize and maintain appropriate personal and professional boundaries.
Ability to establish and maintain effective team, public and working relationships.
Ability to interpret service programs to customers, families, and others.
Ability to organize and plan work effectively.
Ability to establish and maintain effective public and working relationships.
Ability to accurately gather and record detailed information and facts.
CERTIFICATES, LICENSES, REGISTRATIONS:
The incumbent of this position must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
LANGUAGE SKILLS:
Ability to read, write, analyze, and interpret written and verbal communication in order to successfully complete all required intervention and goal process documentation by established timeframes. Must write progress reports and clearly communicate to external customers the effectiveness of services. Ability to document in neat, legible, accurate, and objective manner and consistently reflect the services provided. Ability to effectively present information and respond to questions from groups of managers, employees, directors, and top management.
COMPUTER SKILLS/TECHNOLOGY:
Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training.
Able to use technology that is necessary to perform job responsibilities; use available technology effectively (voicemail, computer, printer, photocopier, fax and telephone, and various types of audio visual equipment).
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to frequently bend/stoop, crouch, climb stairs and kneel. This position will require the ability to access a variety of locations in the community.
The employee must react appropriately in times of crisis that may include verbal aggression.
The incumbent of this position works in a community environment (home, office, community, etc.). The employee may be exposed to unsanitary household conditions and allergens. The incumbent will also be exposed to outdoor conditions when traveling on company business.
The noise level in the work environment is usually moderate.
TRAVEL: Ability to travel on day trips as required up to 50% of the time depending on program needs.
LSS is an Equal Opportunity Employer.
Program Intern
Milwaukee, WI jobs
The Program Intern is a Limited Term Opportunity for students through structured intern programs at an accredited college/university and follows the guidelines of an agreement or learning plan. Under supervision, the Program Intern maintains a safe and therapeutic environment, while performing work involving the care and treatment to children, adolescents, and adults; and performs other duties as required.
Essential Duties and responsibilities:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Gathers information and assists in assessing problems and needs of family members.
Establishes and maintains effective public and working relationships.
Provides services to clients in the home, school, and community as part of maintaining a small caseload.
Establishes and maintains files and records of progress notes, correspondence, and case histories.
Attends and participates in agency meetings and staff development programs.
Works toward and obtains CCS certification.
Receives training in a variety of evidence based practices, including MI, TIC, PCP, and DBT skills.
Observes and records customers' behavior and offers input concerning the development and follow through of treatment plans, alongside experienced staff.
Transports clients from their home to a location in the community, as needed.
Performs other duties as required.
ADDITIONAL AGENCY REQUIREMENTS (Required of all employees):
Must comply with agency and departmental policies and regulations
Must relate to individuals and families of varied ethnic and cultural backgrounds, ages, and economic circumstances with respect and dignity.
Must support the Mission, Vision and Values of the Agency.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
High school diploma or GED equivalency is required. Active enrollment with Junior or Senior level status in a related Bachelor's Degree program which could include Human Services, Social Work, Psychology or Sociology. A written internship agreement between the educational institution and LSS is required.
Ability to complete and display competency in all required trainings.
Working knowledge of family dynamics, family systems, child management, and parenting techniques.
Working knowledge of social problems and their effects on individuals and families.
Possess emotional integrity to work with challenging families and family members.
Ability to recognize and maintain appropriate personal and professional boundaries.
Ability to establish and maintain effective team, public and working relationships.
Ability to interpret service programs to customers, families, and others.
Ability to organize and plan work effectively.
Ability to establish and maintain effective public and working relationships.
Ability to accurately gather and record detailed information and facts.
CERTIFICATES, LICENSES, REGISTRATIONS:
The incumbent of this position must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
LANGUAGE SKILLS:
Ability to read, write, analyze, and interpret written and verbal communication in order to successfully complete all required intervention and goal process documentation by established timeframes. Must write progress reports and clearly communicate to external customers the effectiveness of services. Ability to document in neat, legible, accurate, and objective manner and consistently reflect the services provided. Ability to effectively present information and respond to questions from groups of managers, employees, directors, and top management.
COMPUTER SKILLS/TECHNOLOGY:
Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training.
Able to use technology that is necessary to perform job responsibilities; use available technology effectively (voicemail, computer, printer, photocopier, fax and telephone, and various types of audio visual equipment).
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to frequently bend/stoop, crouch, climb stairs and kneel. This position will require the ability to access a variety of locations in the community.
The employee must react appropriately in times of crisis that may include verbal aggression.
The incumbent of this position works in a community environment (home, office, community, etc.). The employee may be exposed to unsanitary household conditions and allergens. The incumbent will also be exposed to outdoor conditions when traveling on company business.
The noise level in the work environment is usually moderate.
TRAVEL: Ability to travel on day trips as required up to 50% of the time depending on program needs.
LSS is an Equal Opportunity Employer.
Occupancy Specialist/Property Manager
Franklin, WI jobs
🏢 Occupancy Specialist - Apartment Communities in Milwaukee
Location: Milwaukee, WI (serving multiple communities) Employer: Lutheran Social Services of Wisconsin & Upper Michigan (LSS) Employment Type: Full-time, Benefit-Eligible Schedule: Primarily Monday-Friday, 1st shift (flexed as needed for tenant needs)
About the Role
Lutheran Social Services (LSS) is seeking a detail-oriented and customer-focused Occupancy Specialist to manage day-to-day property operations across several HUD projects and LSS-owned or managed apartment rental programs in Milwaukee.
This role is central to ensuring compliance with HUD regulations, maintaining strong tenant relations, and supporting the overall success of our housing programs. You'll serve as the primary representative of LSS for tenants, stakeholders, and community partners while ensuring properties remain welcoming, compliant, and financially sound.
Key Responsibilities
Serve as the agency representative for tenants, stakeholders, and community partners.
Manage tenant relations, enforce lease requirements, and address concerns promptly.
Complete HUD Certified Occupancy Specialist training and maintain working knowledge of HUD handbooks.
Market and promote properties to maintain occupancy rates that meet/exceed budget goals.
Collect and record payments (rents, deposits, fees) and prepare accurate monthly deposit reports.
Review financial reports, monitor charges, and communicate discrepancies.
Oversee tenant certifications, leases, and ensure accuracy of documentation.
Maintain HUD-compliant waiting lists and tenant files.
Ensure compliance with Fair Housing laws and participate in annual training.
Support property curb appeal and facility standards (including light cleaning, snow/ice removal, trash pickup, etc.).
Conduct apartment inspections and prepare for HUD, WHEDA, REAC, and other compliance inspections.
Handle on-call/after-hours communications for facility or resident issues.
Coordinate facility testing (fire extinguishers, elevators, sprinklers, smoke detectors, etc.).
Complete background and credit checks as assigned.
Participate in ongoing training and professional development.
Qualifications
Education: High school diploma or GED required.
Experience: Previous property management or customer service experience preferred.
Licenses/Certifications:
Valid driver's license and reliable transportation.
Satisfactory driving record per LSS Driver Safety Procedure.
Ability to meet LSS auto insurance requirements.
Must attend and pass HUD Certified Occupancy Specialist training.
Skills & Competencies
Strong organizational and communication skills.
Ability to work independently and collaboratively.
Knowledge of HUD regulations, Fair Housing laws, and property management practices.
Comfort with financial reporting and documentation.
Flexibility to respond to tenant and property needs, including occasional evenings/weekends.
Benefits & Perks
Medical, Dental, and Vision Insurance
Flexible Spending Accounts (Dependent & Health Care)
Mileage Reimbursement
Paid Time Off + 10 Paid Holidays
403B Retirement Plan with company contribution
Employee Assistance Program
Service Awards & Recognition
Why Join LSS?
At LSS, you'll be part of a mission-driven nonprofit organization committed to strengthening communities and empowering individuals. As an Occupancy Specialist, you'll play a vital role in ensuring safe, affordable housing for residents while building meaningful relationships and supporting compliance standards.
👉 Apply Today! Lutheran Social Services of WI & Upper MI is an Equal Opportunity/Affirmative Action Employer.
Occupancy Specialist/Property Manager
Milwaukee, WI jobs
🏢 Occupancy Specialist - Apartment Communities in Milwaukee
Location: Milwaukee, WI (serving multiple communities) Employer: Lutheran Social Services of Wisconsin & Upper Michigan (LSS) Employment Type: Full-time, Benefit-Eligible Schedule: Primarily Monday-Friday, 1st shift (flexed as needed for tenant needs)
About the Role
Lutheran Social Services (LSS) is seeking a detail-oriented and customer-focused Occupancy Specialist to manage day-to-day property operations across several HUD projects and LSS-owned or managed apartment rental programs in Milwaukee.
This role is central to ensuring compliance with HUD regulations, maintaining strong tenant relations, and supporting the overall success of our housing programs. You'll serve as the primary representative of LSS for tenants, stakeholders, and community partners while ensuring properties remain welcoming, compliant, and financially sound.
Key Responsibilities
Serve as the agency representative for tenants, stakeholders, and community partners.
Manage tenant relations, enforce lease requirements, and address concerns promptly.
Complete HUD Certified Occupancy Specialist training and maintain working knowledge of HUD handbooks.
Market and promote properties to maintain occupancy rates that meet/exceed budget goals.
Collect and record payments (rents, deposits, fees) and prepare accurate monthly deposit reports.
Review financial reports, monitor charges, and communicate discrepancies.
Oversee tenant certifications, leases, and ensure accuracy of documentation.
Maintain HUD-compliant waiting lists and tenant files.
Ensure compliance with Fair Housing laws and participate in annual training.
Support property curb appeal and facility standards (including light cleaning, snow/ice removal, trash pickup, etc.).
Conduct apartment inspections and prepare for HUD, WHEDA, REAC, and other compliance inspections.
Handle on-call/after-hours communications for facility or resident issues.
Coordinate facility testing (fire extinguishers, elevators, sprinklers, smoke detectors, etc.).
Complete background and credit checks as assigned.
Participate in ongoing training and professional development.
Qualifications
Education: High school diploma or GED required.
Experience: Previous property management or customer service experience preferred.
Licenses/Certifications:
Valid driver's license and reliable transportation.
Satisfactory driving record per LSS Driver Safety Procedure.
Ability to meet LSS auto insurance requirements.
Must attend and pass HUD Certified Occupancy Specialist training.
Skills & Competencies
Strong organizational and communication skills.
Ability to work independently and collaboratively.
Knowledge of HUD regulations, Fair Housing laws, and property management practices.
Comfort with financial reporting and documentation.
Flexibility to respond to tenant and property needs, including occasional evenings/weekends.
Benefits & Perks
Medical, Dental, and Vision Insurance
Flexible Spending Accounts (Dependent & Health Care)
Mileage Reimbursement
Paid Time Off + 10 Paid Holidays
403B Retirement Plan with company contribution
Employee Assistance Program
Service Awards & Recognition
Why Join LSS?
At LSS, you'll be part of a mission-driven nonprofit organization committed to strengthening communities and empowering individuals. As an Occupancy Specialist, you'll play a vital role in ensuring safe, affordable housing for residents while building meaningful relationships and supporting compliance standards.
👉 Apply Today! Lutheran Social Services of WI & Upper MI is an Equal Opportunity/Affirmative Action Employer.
Occupancy Specialist/Property Manager
Whitewater, WI jobs
Lutheran Social Services of WI & Upper MI is currently seeking an Occupancy Specialist in Beaver Dam (1 day), Columbus, WI (3 days), and Janesville (1 day). The Occupancy Specialist has direct responsibility for property management functions and related day to day operations of assigned HUD projects and/or assigned LSS owned or managed apartment rental programs. Hour are primarily Monday through Thursday, unless flexed for tenant need, 1st shift. The role is full-time, benefit eligible role.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary.
Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders.
Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. With supervisory assistance provides enforcement of lease requirements and project rules.
Works as a collaborative team member to support the Business Unit and Continuum of Care model.
Successfully completes the HUD Certified Occupancy Specialist training as assigned.
Maintains a working knowledge of HUD handbook (s) and implements requirements contained within.
Markets and promotes the project(s) to ensure occupancy rates that meet or exceed budget.
Implements administrative rules for occupancy of the project(s).
Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents.
Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols.
Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff.
Obtains, reviews, and submits documentation for tenant certifications, leases, etc. Has final responsibility to ensure accuracy of same.
Matches third party verified data against EIV data; investigates and resolves discrepancies.
Maintains a complete and accurate waiting list that is compliant with HUD regulation- as assigned.
Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training.
Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements.
Ensures complete and compliant tenant files that meet LSS and HUD standards/regulations. Maintains tenant files as assigned.
Implements LSS, HUD, and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years.
Provides direct building services such as vacuuming, dusting, window washing, bathroom cleaning, etc. Cleans and preps unit turnovers as assigned.
Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget.
Prepares for and participates in all facility compliance inspections; i.e. HUD, WHEDA, MMAM, REAC, city, state, etc.
Conducts apartment inspections per identified program expectations.
Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately to all emergency calls within prescribed timelines.
Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections.
Completes background and credit checks as assigned.
Ensures quality programming through the use of best practice standards and contract/licensing requirements.
Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget.
Maintains MSDS book for each assigned project(s).
Performs other duties as required/assigned.
PERKS:
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
Employee Assistance Program
Service Awards and Recognition
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
Graduation from high school or GED equivalency is required. Previous experience in property management and or working with customers in a similar setting is preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
Must attend and pass the Certified Occupancy Specialist training as assigned.
TRAVEL: Position may travel daily between programs. May travel over the two state area on occasion for training and meetings and may include some overnights.
LSS is an Equal Opportunity/Affirmative Action employer.
Occupancy Specialist/Property Manager - Whitewater
Whitewater, WI jobs
Lutheran Social Services of WI & Upper MI is currently seeking an Occupancy Specialist / Property Manager to serve 3 HUD Housing buildings, 2 located in Whitewater and 1 property located in Janesville. The employee will provide property management services for 38 units.
Duties include ensuring occupancy standards are met, collecting & recording rent payments, ensuring all paperwork is complete according to HUD and LSS expectations, verifying the data, ensuring the building & apartments are appropriately maintained, and handling any tenant disputes up to and including evictions.
This is a 32 hour role , 1st shift. The role is considered part-time, benefit eligible.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary.
Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders.
Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. With supervisory assistance provides enforcement of lease requirements and project rules.
Works as a collaborative team member to support the Business Unit and Continuum of Care model.
Successfully completes the HUD Certified Occupancy Specialist training as assigned.
Maintains a working knowledge of HUD handbook (s) and implements requirements contained within.
Markets and promotes the project(s) to ensure occupancy rates that meet or exceed budget.
Implements administrative rules for occupancy of the project(s).
Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents.
Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols.
Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected.
Communicates any discrepancy or areas of concern to supervisory staff.
Obtains, reviews, and submits documentation for tenant certifications, leases, etc. Has final responsibility to ensure accuracy of same.
Matches third party verified data against EIV data; investigates and resolves discrepancies.
Maintains a complete and accurate waiting list that is compliant with HUD regulation- as assigned.
Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training.
Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements.
Ensures complete and compliant tenant files that meet LSS and HUD standards/regulations. Maintains tenant files as assigned.
Implements LSS, HUD, and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years.
Provides direct building services such as vacuuming, dusting, window washing, bathroom cleaning, etc. Cleans and preps unit turnovers as assigned.
Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget.
Prepares for and participates in all facility compliance inspections; i.e. HUD, WHEDA, MMAM, REAC, city, state, etc.
Conducts apartment inspections per identified program expectations.
Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately to all emergency calls within prescribed timelines.
Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections.
Completes background and credit checks as assigned.
Ensures quality programming through the use of best practice standards and contract/licensing requirements.
Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget.
Maintains MSDS book for each assigned project(s).
Performs other duties as required/assigned.
PERKS:
Public Service Loan Forgiveness (PSLF)
By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
Assistance navigating the PSLF with Summer
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
Early Earned Wage Access with UKG Wallet
Premium access to Calm Wellness App
LSS makes annual raises a priority for employees
Employee Assistance Program
Service Awards and Recognition
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
Graduation from high school or GED equivalency is required. Previous experience in property management and or working with customers in a similar setting is preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
Must attend and pass the Certified Occupancy Specialist training as assigned.
TRAVEL: Position may travel daily between programs. May travel over the two state area on occasion for training and meetings and may include some overnights.
LSS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law.
Occupancy Specialist/Property Manager
Janesville, WI jobs
Lutheran Social Services of WI & Upper MI is currently seeking an Occupancy Specialist in Beaver Dam (1 day), Columbus, WI (3 days), and Janesville (1 day). The Occupancy Specialist has direct responsibility for property management functions and related day to day operations of assigned HUD projects and/or assigned LSS owned or managed apartment rental programs. Hour are primarily Monday through Thursday, unless flexed for tenant need, 1st shift. The role is full-time, benefit eligible role.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary.
Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders.
Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. With supervisory assistance provides enforcement of lease requirements and project rules.
Works as a collaborative team member to support the Business Unit and Continuum of Care model.
Successfully completes the HUD Certified Occupancy Specialist training as assigned.
Maintains a working knowledge of HUD handbook (s) and implements requirements contained within.
Markets and promotes the project(s) to ensure occupancy rates that meet or exceed budget.
Implements administrative rules for occupancy of the project(s).
Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents.
Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols.
Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff.
Obtains, reviews, and submits documentation for tenant certifications, leases, etc. Has final responsibility to ensure accuracy of same.
Matches third party verified data against EIV data; investigates and resolves discrepancies.
Maintains a complete and accurate waiting list that is compliant with HUD regulation- as assigned.
Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training.
Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements.
Ensures complete and compliant tenant files that meet LSS and HUD standards/regulations. Maintains tenant files as assigned.
Implements LSS, HUD, and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years.
Provides direct building services such as vacuuming, dusting, window washing, bathroom cleaning, etc. Cleans and preps unit turnovers as assigned.
Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget.
Prepares for and participates in all facility compliance inspections; i.e. HUD, WHEDA, MMAM, REAC, city, state, etc.
Conducts apartment inspections per identified program expectations.
Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately to all emergency calls within prescribed timelines.
Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections.
Completes background and credit checks as assigned.
Ensures quality programming through the use of best practice standards and contract/licensing requirements.
Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget.
Maintains MSDS book for each assigned project(s).
Performs other duties as required/assigned.
PERKS:
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
Employee Assistance Program
Service Awards and Recognition
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
Graduation from high school or GED equivalency is required. Previous experience in property management and or working with customers in a similar setting is preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
Must attend and pass the Certified Occupancy Specialist training as assigned.
TRAVEL: Position may travel daily between programs. May travel over the two state area on occasion for training and meetings and may include some overnights.
LSS is an Equal Opportunity/Affirmative Action employer.
Occupancy Specialist/Property Manager - Whitewater
Janesville, WI jobs
Lutheran Social Services of WI & Upper MI is currently seeking an Occupancy Specialist / Property Manager to serve 3 HUD Housing buildings, 2 located in Whitewater and 1 property located in Janesville. The employee will provide property management services for 38 units.
Duties include ensuring occupancy standards are met, collecting & recording rent payments, ensuring all paperwork is complete according to HUD and LSS expectations, verifying the data, ensuring the building & apartments are appropriately maintained, and handling any tenant disputes up to and including evictions.
This is a 32 hour role , 1st shift. The role is considered part-time, benefit eligible.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary.
Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders.
Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. With supervisory assistance provides enforcement of lease requirements and project rules.
Works as a collaborative team member to support the Business Unit and Continuum of Care model.
Successfully completes the HUD Certified Occupancy Specialist training as assigned.
Maintains a working knowledge of HUD handbook (s) and implements requirements contained within.
Markets and promotes the project(s) to ensure occupancy rates that meet or exceed budget.
Implements administrative rules for occupancy of the project(s).
Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents.
Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols.
Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected.
Communicates any discrepancy or areas of concern to supervisory staff.
Obtains, reviews, and submits documentation for tenant certifications, leases, etc. Has final responsibility to ensure accuracy of same.
Matches third party verified data against EIV data; investigates and resolves discrepancies.
Maintains a complete and accurate waiting list that is compliant with HUD regulation- as assigned.
Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training.
Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements.
Ensures complete and compliant tenant files that meet LSS and HUD standards/regulations. Maintains tenant files as assigned.
Implements LSS, HUD, and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years.
Provides direct building services such as vacuuming, dusting, window washing, bathroom cleaning, etc. Cleans and preps unit turnovers as assigned.
Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget.
Prepares for and participates in all facility compliance inspections; i.e. HUD, WHEDA, MMAM, REAC, city, state, etc.
Conducts apartment inspections per identified program expectations.
Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately to all emergency calls within prescribed timelines.
Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections.
Completes background and credit checks as assigned.
Ensures quality programming through the use of best practice standards and contract/licensing requirements.
Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget.
Maintains MSDS book for each assigned project(s).
Performs other duties as required/assigned.
PERKS:
Public Service Loan Forgiveness (PSLF)
By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
Assistance navigating the PSLF with Summer
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
Early Earned Wage Access with UKG Wallet
Premium access to Calm Wellness App
LSS makes annual raises a priority for employees
Employee Assistance Program
Service Awards and Recognition
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
Graduation from high school or GED equivalency is required. Previous experience in property management and or working with customers in a similar setting is preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
Must attend and pass the Certified Occupancy Specialist training as assigned.
TRAVEL: Position may travel daily between programs. May travel over the two state area on occasion for training and meetings and may include some overnights.
LSS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law.
Program Intern
Racine, WI jobs
The Program Intern is a Limited Term Opportunity for students through structured intern programs at an accredited college/university and follows the guidelines of an agreement or learning plan. Under supervision, the Program Intern maintains a safe and therapeutic environment, while performing work involving the care and treatment to children, adolescents, and adults; and performs other duties as required.
Essential Duties and responsibilities:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Gathers information and assists in assessing problems and needs of family members.
Establishes and maintains effective public and working relationships.
Provides services to clients in the home, school, and community as part of maintaining a small caseload.
Establishes and maintains files and records of progress notes, correspondence, and case histories.
Attends and participates in agency meetings and staff development programs.
Works toward and obtains CCS certification.
Receives training in a variety of evidence based practices, including MI, TIC, PCP, and DBT skills.
Observes and records customers' behavior and offers input concerning the development and follow through of treatment plans, alongside experienced staff.
Transports clients from their home to a location in the community, as needed.
Performs other duties as required.
ADDITIONAL AGENCY REQUIREMENTS (Required of all employees):
Must comply with agency and departmental policies and regulations
Must relate to individuals and families of varied ethnic and cultural backgrounds, ages, and economic circumstances with respect and dignity.
Must support the Mission, Vision and Values of the Agency.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
High school diploma or GED equivalency is required. Active enrollment with Junior or Senior level status in a related Bachelor's Degree program which could include Human Services, Social Work, Psychology or Sociology. A written internship agreement between the educational institution and LSS is required.
Ability to complete and display competency in all required trainings.
Working knowledge of family dynamics, family systems, child management, and parenting techniques.
Working knowledge of social problems and their effects on individuals and families.
Possess emotional integrity to work with challenging families and family members.
Ability to recognize and maintain appropriate personal and professional boundaries.
Ability to establish and maintain effective team, public and working relationships.
Ability to interpret service programs to customers, families, and others.
Ability to organize and plan work effectively.
Ability to establish and maintain effective public and working relationships.
Ability to accurately gather and record detailed information and facts.
CERTIFICATES, LICENSES, REGISTRATIONS:
The incumbent of this position must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
LANGUAGE SKILLS:
Ability to read, write, analyze, and interpret written and verbal communication in order to successfully complete all required intervention and goal process documentation by established timeframes. Must write progress reports and clearly communicate to external customers the effectiveness of services. Ability to document in neat, legible, accurate, and objective manner and consistently reflect the services provided. Ability to effectively present information and respond to questions from groups of managers, employees, directors, and top management.
COMPUTER SKILLS/TECHNOLOGY:
Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training.
Able to use technology that is necessary to perform job responsibilities; use available technology effectively (voicemail, computer, printer, photocopier, fax and telephone, and various types of audio visual equipment).
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to frequently bend/stoop, crouch, climb stairs and kneel. This position will require the ability to access a variety of locations in the community.
The employee must react appropriately in times of crisis that may include verbal aggression.
The incumbent of this position works in a community environment (home, office, community, etc.). The employee may be exposed to unsanitary household conditions and allergens. The incumbent will also be exposed to outdoor conditions when traveling on company business.
The noise level in the work environment is usually moderate.
TRAVEL: Ability to travel on day trips as required up to 50% of the time depending on program needs.
LSS is an Equal Opportunity Employer.
Occupancy Specialist/Property Manager - Whitewater
Edgerton, WI jobs
Lutheran Social Services of WI & Upper MI is currently seeking an Occupancy Specialist / Property Manager to serve 3 HUD Housing buildings, 2 located in Whitewater and 1 property located in Janesville. The employee will provide property management services for 38 units.
Duties include ensuring occupancy standards are met, collecting & recording rent payments, ensuring all paperwork is complete according to HUD and LSS expectations, verifying the data, ensuring the building & apartments are appropriately maintained, and handling any tenant disputes up to and including evictions.
This is a 32 hour role , 1st shift. The role is considered part-time, benefit eligible.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary.
Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders.
Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. With supervisory assistance provides enforcement of lease requirements and project rules.
Works as a collaborative team member to support the Business Unit and Continuum of Care model.
Successfully completes the HUD Certified Occupancy Specialist training as assigned.
Maintains a working knowledge of HUD handbook (s) and implements requirements contained within.
Markets and promotes the project(s) to ensure occupancy rates that meet or exceed budget.
Implements administrative rules for occupancy of the project(s).
Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents.
Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols.
Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected.
Communicates any discrepancy or areas of concern to supervisory staff.
Obtains, reviews, and submits documentation for tenant certifications, leases, etc. Has final responsibility to ensure accuracy of same.
Matches third party verified data against EIV data; investigates and resolves discrepancies.
Maintains a complete and accurate waiting list that is compliant with HUD regulation- as assigned.
Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training.
Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements.
Ensures complete and compliant tenant files that meet LSS and HUD standards/regulations. Maintains tenant files as assigned.
Implements LSS, HUD, and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years.
Provides direct building services such as vacuuming, dusting, window washing, bathroom cleaning, etc. Cleans and preps unit turnovers as assigned.
Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget.
Prepares for and participates in all facility compliance inspections; i.e. HUD, WHEDA, MMAM, REAC, city, state, etc.
Conducts apartment inspections per identified program expectations.
Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately to all emergency calls within prescribed timelines.
Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections.
Completes background and credit checks as assigned.
Ensures quality programming through the use of best practice standards and contract/licensing requirements.
Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget.
Maintains MSDS book for each assigned project(s).
Performs other duties as required/assigned.
PERKS:
Public Service Loan Forgiveness (PSLF)
By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
Assistance navigating the PSLF with Summer
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
Early Earned Wage Access with UKG Wallet
Premium access to Calm Wellness App
LSS makes annual raises a priority for employees
Employee Assistance Program
Service Awards and Recognition
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
Graduation from high school or GED equivalency is required. Previous experience in property management and or working with customers in a similar setting is preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
Must attend and pass the Certified Occupancy Specialist training as assigned.
TRAVEL: Position may travel daily between programs. May travel over the two state area on occasion for training and meetings and may include some overnights.
LSS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law.
Occupancy Specialist/Property Manager - Whitewater
Mukwonago, WI jobs
Lutheran Social Services of WI & Upper MI is currently seeking an Occupancy Specialist / Property Manager to serve 3 HUD Housing buildings, 2 located in Whitewater and 1 property located in Janesville. The employee will provide property management services for 38 units.
Duties include ensuring occupancy standards are met, collecting & recording rent payments, ensuring all paperwork is complete according to HUD and LSS expectations, verifying the data, ensuring the building & apartments are appropriately maintained, and handling any tenant disputes up to and including evictions.
This is a 32 hour role , 1st shift. The role is considered part-time, benefit eligible.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary.
Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders.
Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. With supervisory assistance provides enforcement of lease requirements and project rules.
Works as a collaborative team member to support the Business Unit and Continuum of Care model.
Successfully completes the HUD Certified Occupancy Specialist training as assigned.
Maintains a working knowledge of HUD handbook (s) and implements requirements contained within.
Markets and promotes the project(s) to ensure occupancy rates that meet or exceed budget.
Implements administrative rules for occupancy of the project(s).
Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents.
Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols.
Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected.
Communicates any discrepancy or areas of concern to supervisory staff.
Obtains, reviews, and submits documentation for tenant certifications, leases, etc. Has final responsibility to ensure accuracy of same.
Matches third party verified data against EIV data; investigates and resolves discrepancies.
Maintains a complete and accurate waiting list that is compliant with HUD regulation- as assigned.
Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training.
Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements.
Ensures complete and compliant tenant files that meet LSS and HUD standards/regulations. Maintains tenant files as assigned.
Implements LSS, HUD, and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years.
Provides direct building services such as vacuuming, dusting, window washing, bathroom cleaning, etc. Cleans and preps unit turnovers as assigned.
Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget.
Prepares for and participates in all facility compliance inspections; i.e. HUD, WHEDA, MMAM, REAC, city, state, etc.
Conducts apartment inspections per identified program expectations.
Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately to all emergency calls within prescribed timelines.
Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections.
Completes background and credit checks as assigned.
Ensures quality programming through the use of best practice standards and contract/licensing requirements.
Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget.
Maintains MSDS book for each assigned project(s).
Performs other duties as required/assigned.
PERKS:
Public Service Loan Forgiveness (PSLF)
By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
Assistance navigating the PSLF with Summer
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
Early Earned Wage Access with UKG Wallet
Premium access to Calm Wellness App
LSS makes annual raises a priority for employees
Employee Assistance Program
Service Awards and Recognition
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
Graduation from high school or GED equivalency is required. Previous experience in property management and or working with customers in a similar setting is preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
Must attend and pass the Certified Occupancy Specialist training as assigned.
TRAVEL: Position may travel daily between programs. May travel over the two state area on occasion for training and meetings and may include some overnights.
LSS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law.
Occupancy Specialist/Property Manager
Racine, WI jobs
🏢 Occupancy Specialist - Apartment Communities in Milwaukee
Location: Milwaukee, WI (serving multiple communities) Employer: Lutheran Social Services of Wisconsin & Upper Michigan (LSS) Employment Type: Full-time, Benefit-Eligible Schedule: Primarily Monday-Friday, 1st shift (flexed as needed for tenant needs)
About the Role
Lutheran Social Services (LSS) is seeking a detail-oriented and customer-focused Occupancy Specialist to manage day-to-day property operations across several HUD projects and LSS-owned or managed apartment rental programs in Milwaukee.
This role is central to ensuring compliance with HUD regulations, maintaining strong tenant relations, and supporting the overall success of our housing programs. You'll serve as the primary representative of LSS for tenants, stakeholders, and community partners while ensuring properties remain welcoming, compliant, and financially sound.
Key Responsibilities
Serve as the agency representative for tenants, stakeholders, and community partners.
Manage tenant relations, enforce lease requirements, and address concerns promptly.
Complete HUD Certified Occupancy Specialist training and maintain working knowledge of HUD handbooks.
Market and promote properties to maintain occupancy rates that meet/exceed budget goals.
Collect and record payments (rents, deposits, fees) and prepare accurate monthly deposit reports.
Review financial reports, monitor charges, and communicate discrepancies.
Oversee tenant certifications, leases, and ensure accuracy of documentation.
Maintain HUD-compliant waiting lists and tenant files.
Ensure compliance with Fair Housing laws and participate in annual training.
Support property curb appeal and facility standards (including light cleaning, snow/ice removal, trash pickup, etc.).
Conduct apartment inspections and prepare for HUD, WHEDA, REAC, and other compliance inspections.
Handle on-call/after-hours communications for facility or resident issues.
Coordinate facility testing (fire extinguishers, elevators, sprinklers, smoke detectors, etc.).
Complete background and credit checks as assigned.
Participate in ongoing training and professional development.
Qualifications
Education: High school diploma or GED required.
Experience: Previous property management or customer service experience preferred.
Licenses/Certifications:
Valid driver's license and reliable transportation.
Satisfactory driving record per LSS Driver Safety Procedure.
Ability to meet LSS auto insurance requirements.
Must attend and pass HUD Certified Occupancy Specialist training.
Skills & Competencies
Strong organizational and communication skills.
Ability to work independently and collaboratively.
Knowledge of HUD regulations, Fair Housing laws, and property management practices.
Comfort with financial reporting and documentation.
Flexibility to respond to tenant and property needs, including occasional evenings/weekends.
Benefits & Perks
Medical, Dental, and Vision Insurance
Flexible Spending Accounts (Dependent & Health Care)
Mileage Reimbursement
Paid Time Off + 10 Paid Holidays
403B Retirement Plan with company contribution
Employee Assistance Program
Service Awards & Recognition
Why Join LSS?
At LSS, you'll be part of a mission-driven nonprofit organization committed to strengthening communities and empowering individuals. As an Occupancy Specialist, you'll play a vital role in ensuring safe, affordable housing for residents while building meaningful relationships and supporting compliance standards.
👉 Apply Today! Lutheran Social Services of WI & Upper MI is an Equal Opportunity/Affirmative Action Employer.
Occupancy Specialist/Property Manager
Stoughton, WI jobs
Lutheran Social Services of WI & Upper MI is currently seeking an Occupancy Specialist in Beaver Dam (1 day), Columbus, WI (3 days), and Janesville (1 day). The Occupancy Specialist has direct responsibility for property management functions and related day to day operations of assigned HUD projects and/or assigned LSS owned or managed apartment rental programs. Hour are primarily Monday through Thursday, unless flexed for tenant need, 1st shift. The role is full-time, benefit eligible role.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary.
Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders.
Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. With supervisory assistance provides enforcement of lease requirements and project rules.
Works as a collaborative team member to support the Business Unit and Continuum of Care model.
Successfully completes the HUD Certified Occupancy Specialist training as assigned.
Maintains a working knowledge of HUD handbook (s) and implements requirements contained within.
Markets and promotes the project(s) to ensure occupancy rates that meet or exceed budget.
Implements administrative rules for occupancy of the project(s).
Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents.
Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols.
Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff.
Obtains, reviews, and submits documentation for tenant certifications, leases, etc. Has final responsibility to ensure accuracy of same.
Matches third party verified data against EIV data; investigates and resolves discrepancies.
Maintains a complete and accurate waiting list that is compliant with HUD regulation- as assigned.
Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training.
Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements.
Ensures complete and compliant tenant files that meet LSS and HUD standards/regulations. Maintains tenant files as assigned.
Implements LSS, HUD, and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years.
Provides direct building services such as vacuuming, dusting, window washing, bathroom cleaning, etc. Cleans and preps unit turnovers as assigned.
Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget.
Prepares for and participates in all facility compliance inspections; i.e. HUD, WHEDA, MMAM, REAC, city, state, etc.
Conducts apartment inspections per identified program expectations.
Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately to all emergency calls within prescribed timelines.
Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections.
Completes background and credit checks as assigned.
Ensures quality programming through the use of best practice standards and contract/licensing requirements.
Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget.
Maintains MSDS book for each assigned project(s).
Performs other duties as required/assigned.
PERKS:
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
Employee Assistance Program
Service Awards and Recognition
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
Graduation from high school or GED equivalency is required. Previous experience in property management and or working with customers in a similar setting is preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
Must attend and pass the Certified Occupancy Specialist training as assigned.
TRAVEL: Position may travel daily between programs. May travel over the two state area on occasion for training and meetings and may include some overnights.
LSS is an Equal Opportunity/Affirmative Action employer.
Peer Support Specialist
Milwaukee, WI jobs
La Causa Social Services is committed to empowering youth and young adults with complex mental health, developmental, and behavioral needs-as well as their families-through compassion, collaboration, and community-based support.
We are seeking a motivated and recovery-focused Certified Peer Specialist to join our Youth Coordinated Opportunities for Recovery & Empowerment (CORE) and Comprehensive Community Services (CCS) teams. In this role, you will use your own lived experience in recovery to inspire, guide, and support young people in achieving their personal goals and building a foundation for long-term wellness.
Why Join La Causa, Inc.?
Meaningful work that supports youth and families on their path to recovery
Collaboration with experienced and compassionate professionals
Opportunities for professional development and career advancement
Comprehensive benefits and paid leave-including a day off for your birthday!
Your Role:
As a Certified Peer Specialist, you will provide one-on-one support to youth and families engaged in recovery services. You will empower youth to identify their strengths, build coping skills, and access the community resources they need to thrive-all while fostering trust, self-advocacy, and independence.
What You'll Do:
Facilitate Individual Support - Engage youth in setting and achieving their recovery goals through strength-based, trauma-informed approaches.
Provide Community Connection - Link youth and families to community resources, supports, and networks that enhance recovery and independence.
Assist in Crisis Management - Support individuals in developing effective strategies to manage challenges and crises.
Promote Team Collaboration - Partner with clinicians, care coordinators, and families to support the youth's care plan and progress.
Empower Youth and Families - Encourage skill-building, problem-solving, and self-direction.
Ensure Compliance - Follow all agency, legal, and contractual requirements, including timely documentation and reporting.
Build Relationships - Maintain open communication and positive connections with youth, families, and team members.
Mandated Reporting - Carry out duties as a mandated reporter in alignment with laws and organizational policies.
Professional Development - Attend meetings, training, and supervision to continue learning and improving skills.
Be a Team Player - Collaborate with team members to ensure coordinated, high-quality services.
What We're Looking For:
Bachelor's degree in social work or a related field (Required)
Master's degree in social work or related field (Highly Preferred)
Valid Wisconsin Peer Specialist Certification, or ability to obtain certification within 12 months of hire
At least one (1) year of experience providing community-based support
Strong cultural competency and interpersonal skills
Bilingual (Spanish and English), spoken and written (Preferred)
Excellent verbal, written, and documentation skills
Strong critical thinking and organizational abilities; able to manage multiple priorities
Proficiency with Microsoft Office Suite (Word, Excel, Outlook, etc.)
Ability to work flexible hours, including evenings and weekends, as program needs dictate
Must successfully complete and pass all background checks, including an annual influenza vaccination
Transportation, valid Wisconsin driver's license, state minimum auto insurance, and must meet La Causa, Inc. driving standards
Skills & Competencies:
Strong cultural competency and interpersonal relationship skills.
Excellent written and verbal communication abilities across diverse audiences.
Critical thinking and problem-solving skills with sound judgment.
Highly organized with the ability to manage multiple priorities.
Proficient in Microsoft Office Suite.
Reliable transportation, valid Wisconsin driver's license, state minimum auto insurance, and ability to meet La Causa, Inc. driving standards.
Must successfully complete and pass all required background checks, including an annual influenza vaccination.
Flexible schedule availability, including evenings and weekends as needed
Work Environment:
Work takes place in both community and office settings (local travel required)
Flexible hours may include evenings or weekends
Regularly required to drive, stand, sit, reach, stoop, bend, and walk
Frequent talking, hearing, and seeing required, finger dexterity necessary
Infrequent lifting (such as files) may occur
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
About La Causa, Inc.:
La Causa, Inc., founded in 1972, is one of Wisconsin's largest bilingual, multicultural agencies. Our mission is to provide children, youth and families with quality, comprehensive services to nurture healthy family life and enhance community stability. We have several divisions that provide vital services to the community including Crisis Nursery & Respite Center, Early Education & Care Center, La Causa Charter School, Social Services: Adult Services and Youth Services, and Administration. At the heart of our mission is the dedicated staff that welcomes all into Familia La Causa and serves the children and families of Milwaukee.
You can learn more about La Causa at
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Join Our Team-Apply Today!
Be part of something bigger. Join Familia La Causa and help us empower youth and families as a Certified Peer Specialist CORE/CCS-Youth Apply now and take the next step in your career!
Parent Peer Specialist-SHINE **$5,000.00 Hiring Incentive** (for this specific role)
Milwaukee, WI jobs
La Causa Social Services is dedicated to supporting youth and young adults with complex mental health, developmental, and behavioral needs as well as their families, and is seeking an engaging, upbeat, and supportive Parent Peer Specialist to join our Youth Comprehensive Community Services Team.
Why Join La Causa, Inc.?
Meaningful work supporting individuals and families in crisis.
Collaboration with a network of professionals in crisis response.
Professional development and training opportunities.
Potential for career advancement within the organization.
Competitive benefits and paid leave including a day off for your birthday!
**$5,000.00 Hiring Incentive** (for this specific role)
Your Role: As a Parent Peer Specialist, you will provide personalized support to parents and caregivers navigating services for children with complex mental health, developmental, and behavioral needs. Drawing from your own lived experience, you will empower families, advocate for their voices, and help them overcome barriers to accessing care.
What You'll Do:
Provide Personalized Support - Offer one-on-one support to parents and caregivers at home and in the community, helping them engage with services and achieve their family's goals.
Reengage Disconnected Families - Reach out to parents who have disengaged or face barriers to participation. Understand their perspectives and work to reconnect them with needed services.
Empower Parents and Caregivers - Help parents build skills in self-care, crisis management, and navigating systems of care. Provide mentorship and education to support youth and their families with ongoing needs centered around complex mental health, developmental, and behavioral needs.
Advocate for Families - Ensure parents' voices are heard in meetings with youth child and family teams, schools, legal systems, and community partners.
Collaborate with Care Teams - Work closely with care coordinators to ensure that the goals and needs of parents, as outlined in the care plan, are met.
Share Insight and Expertise - Offer valuable input to the care team by sharing your understanding of the challenges parents face when raising children with complex needs.
Ensure Compliance - Follow all legal, organizational, and contractual policies, including audits, licensing requirements, and program evaluations.
Promote Communication and Cooperation - Build and maintain positive relationships with families, care teams, and community stakeholders.
Fulfill Mandated Reporting Duties - Comply with all mandated reporting requirements related to child safety and welfare.
Engage in Ongoing Learning - Attend meetings, training, and professional development activities as needed.
Support the Team - Take on additional tasks as assigned to contribute to the success of the program.
What we are looking for:
Social Work or related field (Required). Master's degree from an accredited school in Social Work or related field (Highly preferred).
Wisconsin Certification as a Peer Specialist and/or Parent Peer Specialist.
Lived experience of parenting a child with mental health and/or developmental disabilities.
Proven ability to work with and support children, young adults, and families.
Bilingual (Spanish and English), spoken and written. (Highly preferred).
Positive and People-Oriented - Friendly, approachable, and a good listener with an upbeat attitude and a collaborative spirit.
Excellent organizational, and multitasking skills.
Strong verbal, written, and interpersonal communication skills with the ability to work effectively in a team environment.
Proficiency in Microsoft Office Suite.
Reliable transportation, a valid Wisconsin driver's license, state-minimum auto insurance, and the ability to meet La Causa, Inc. driving standards.
Must successfully pass all required criminal background checks.
Day-to-Day setting:
Work in both office and field settings (travel required)
Flexible work hours including evenings or weekends, based on program needs.
Regularly required to drive, stand, sit, reach, stoop, bend, and walk. Employee is frequently required to see, talk, or hear. Finger dexterity is also required. Infrequent lifting, including files, will be encountered.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions
Connect with our Internal Recruiter: ******************
About La Causa, Inc.:
La Causa, Inc., founded in 1972, is one of Wisconsin's largest bilingual, multicultural agencies. Our mission is to provide children, youth and families with quality, comprehensive services to nurture healthy family life and enhance community stability. We have several divisions that provide vital services to the community including Crisis Nursery & Respite Center, Early Education & Care Center, La Causa Charter School, Social Services: Adult Services and Youth Services, and Administration. At the heart of our mission is the dedicated staff that welcomes all into Familia La Causa and serves the children and families of Milwaukee.
You can learn more about La Causa at
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Program Specialist- Youth
San Diego, CA jobs
Job Description
The San Diego Workforce Partnership is the leader for innovative workforce solutions in San Diego County. We fund and deliver job training programs that enable all job seekers to develop the skills and knowledge needed for in-demand careers. Our vision is that every business in our region has access to a skilled workforce, and every job seeker has access to meaningful employment. We seek to earn trust and inspire growth in every action we take.
Position Summary
Under the direction of the Programs Manager, the Program Specialist will contribute to the development, implementation, and maintenance of program service and special initiatives. This includes both private and publicly funded programs, such as those under the Workforce Investment & Opportunity Act (WIOA). The role focuses on aligning SDWP programs with the goal to improve employment, training, and supportive services. The Program Specialist will collaborate internal partners, with industry partners, labor organizations, training providers, academic institutions, and community organizations to meet workforce development needs. They will ensure programs align with industry demands, fostering a competitive workforce for the County and City of San Diego. This individual largely functions autonomously and supports Workforce Partnership with the implementation of assigned training programs. Working hours vary based on the needs and availability of clients, which includes some nights and weekends as needed.
Essential Functions
Support the implementation, oversight and management of programmatic services and special initiatives ensuring they align with organizational goals and KPIs.
Serve as a key focal point to coordinate and manage workforce development related programs with excellent project management skills.
Assist in the establishment and/or maintenance of contractual oversight and relationships.
Ensure the completion of enrollment documentation, meet program compliance guidelines, facilitate employment placements, make appropriate community referrals, schedule trainings and information sessions, and conduct participant evaluations.
Serve as a point of contact for programs to assess individual needs, provide necessary supportive services, prepare and review program performance reports, participant activity and spending goals are met.
Implement evidence-based programming such as Individual Placement Service (IPS) and performance-based contracting, integrating principles into program development.
Develop and maintain collaborative relationships with stakeholders in the public, private, and non-profit sectors to support programmatic services and support client needs.
Collaborate with interdepartmental team members to ensure team-based approach to meet program delivery with integrity and focused on client needs, ensuring the timely delivery of jobseeker support, career, and placement services.
Represent the organization's fiduciary interests, managing systems and operations with financial integrity.
Ensure compliance with SDWP policies and procedures, overseeing the team's understanding and implementation of relevant Operational Issuances.
Identify and address challenges that program participants may face, providing support to help them successfully engage in services and opportunities.
Provide career coaching to clients, communicating open opportunities, leading outreach and recruitment efforts, forming partnerships with community-based organizations, and supporting regular communication to relevant stakeholders.
As needed, work with funded Subrecipients to provide technical assistance in the development of the client-centric career training, and placement opportunities.
Prepare and present programs verbally or through written and/or graphic materials to a variety of groups including stakeholders, Workforce Partnership partners and community groups as required.
Collaborate with department management to create systems to measure, understand, and improve program performance, efficiency, quality and continuously improve programmatic processes of contracted activities and services.
Prepare accurate programmatic reports, progress summaries, and detailed implementation plans to achieve successful outcomes.
Conduct a collaborative, empathetic, client-centered approach to program and training design.
Enhance employer relationships and partnerships to benefit participants, conducting program oversight, provide training, facilitate workshops, provide individualized services, and/or conduct outreach activities.
Manage operational continuity resources and interdepartmental services, strategic execution implementation, and management of specialized services.
Perform other related duties as assigned.
Fundamental Job Requirements
Bachelor's degree in public administration, business administration or a closely related field.
Two to four (2-4) years' direct service non-profit or government work related experience.
Strategic and operational planning, decision making and execution of programs.
Display knowledge of State and Federal laws and regulations related to workforce development training programs funding.
Excellent attention to detail and creative problem-solving skills.
Excellent organizational and proficient communication skills.
Proven ability to maintain confidentiality and handle sensitive situations with solid judgment.
Ability to analyze data, research relevant trends to support program implementation, documentation and delivery.
Excellent computer proficiency, particularly with the Microsoft Office suite, including Outlook, Word, Excel and PowerPoint.
Desired Requirements
Master's degree in public administration, business administration or a related field.
Three to five (3-5) years non-profit workforce and economic development work experience.
Organizational Knowledge.
Excellence in leadership, team dynamics and interpersonal skills.
Our Values
Collaboration:
Engaging in inclusive, respectful relationships among colleagues, customers and community that foster the achievement of shared goals.
Excellence:
Driving quality, innovation and measurable outcomes through a customer-centered focus and a high-performance culture.
Stewardship:
Strategic, efficient, effective use of resources to meet the evolving needs of our customers and community with the highest levels of integrity.
Inclusion:
Taking responsibility for creating a culture where everyone is welcomed, heard, valued and empowered to fully participate and reach their full potential.
Equity:
Prioritizing those who have been systemically denied opportunity through policies, priorities, practices, and behaviors that result in access to opportunity for ALL colleagues, customers, and communities.
We Love to Take Care of Our Workforce Associates-
We offer a great work environment, a culture that values individuality and inclusion, collaborative and innovative teams, and a competitive pay and benefits package. Our benefits include: PTO, PTO sell-back program, generous employer-paid benefits (platinum plans), company-paid learning and professional development program, pension plan and 457 retirement plan additional employee wellness. Compensation for this position ranges from $31.36-$43.98.
In the spirit of pay transparency, we are excited to share the base salary range for this position. If you are hired at San Diego Workforce Partnership, your final base salary (within the pay range), will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer generous benefits and retirement plans.
At the Workforce Partnership, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, and the work that we do in the communities we serve. We are proud to be an equal opportunity workplace for all. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Auxiliary aids and services are available upon request to individuals with disabilities.
San Diego Workforce Partnership is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state, or local law.
SSVF Program Specialist
Kansas City, MO jobs
Full-time Description
Our History
In 1879, Father Bernard Donnelly established Mount St. Bernard's Orphanage in Kansas City. With that one act of faith, hope and charity, many lives - and a community - were transformed.
And, from that humble beginning a strong tradition of compassionate care and social service took root, thrived, and grew to become Catholic Charities of Kansas City-St. Joseph.
Catholic Charities empowers at risk people to create a pathway out of poverty by alleviating their immediate crises to create stability; then providing robust support to lift them to dignity and self-reliance.
Today, millions of lives have been transformed, in the communities we serve
.
We have office locations in the Kansas City metro-area, St. Joseph, Missouri, a Food Pantry in Kansas City and another in Cameron, Missouri, while serving a 27-county region.
Our Culture/Mission Characteristics
While performing job duties, staff will:
Follow the Catholic Social Teachings in all aspects while performing job duties.
Work collaboratively to achieve goals and resolve conflict to achieve the greater good.
Respect the diversity of talents and gifts of others and believe in cultivating those to promote personal and professional development.
Demonstrate compassion and commitment for helping others improve their own lives.
Mission
Helping people move to a better life through hope-filled care, services, and advocacy; calling all those of goodwill to join us.
Vision
By lifting people in need to the dignity of self-reliance, and encouraging others to help, our communities will become one human family.
Values
Hope/Faith, Trust, Commitment, Collaboration
Position Objective
The SSVF Program Specialist plays a critical role in supporting the daily operations of the Supportive Services for Veteran Families (SSVF) program. This position provides administrative, clerical, and data entry support to ensure effective and efficient program functioning. The Program Specialist works closely with program staff to maintain accurate documentation, manage internal communications, and assist with compliance requirements.
Essential Duties
Manage financial assistance funds including monitoring fund use via HMIS to ensure accuracy, obtain, and verify required documentation for fund use, and ensure timely processing of fund requests.
Complete assessments and intakes for new SSVF enrollments as needed and coordinate with case managers on a daily basis.
Enter client data and outcomes for SSVF into HMIS, ETO and Intacct as needed, such as progress notes in ETO to ensure client data is complete and updated.
Maintain the statistical information for the SSVF, including providing statistical reports, and maintaining logs in reference to client assessments and intakes.
Assist the SSVF program manager in preparing and submitting internal and external reports.
Assist the SSVF program manager in preparing and submitting request for programming and fundraising.
Assist the SSVF program manager in day-to-day management of the SSVF programming.
Collect, review, and submit time sheets, invoices and mileage for approval and payment.
Develop a fluid and working knowledge of applicable contracts for compliance.
Assist SSVF program manager with oversight for marketing, outreach, volunteer, and mentors.
Possess the ability to prioritize and think creatively to create solutions and solid workflow for the SSVF program.
Possess strong time management skills.
Possess strong critical thinking skills.
Perform and track outreach in our 18-county catchment area.
Facilitate and implement Peer to Peer reviews
Maintain a positive relationship with grantors.
Represent the agency's mission, philosophy, and function to the community.
Attend agency, community, supervisory, clinical staff meetings, in-service trainings, and conferences, as requested/needed.
Maintain working relationships with community agencies (e.g., VA, HMIS and other Veteran Service Organizations) to provide comprehensive service for participants and to stay abreast of current trends and resources available.
Participate in Continuum of Care in the greater Kansas City area and St. Joseph area as needed.
Respectfully assist all program participants, staff, and landlords, as needed to assure housing stability.
Provide requested support to assure that client needs are met.
Provide support to SSVF staff towards completing inspections for living unit in the KC and northwest region - annually, when moves occur, or as needed.
Provide assessments and intakes for new enrollments as needed.
Other duties that may be assigned by the SSVF Program Manager or Director.
Requirements
Qualifications
High school diploma or equivalent; Associate degree preferred.
Minimum of 1-2 years of experience in administrative or clerical roles.
Experience working in nonprofit, social services, or veteran-focused programs a plus.
Familiarity with HMIS or other case management/data systems preferred.
Bilingual (English/Spanish or other languages) a plus.
Additional Qualifications
Strong organizational skills and attention to detail.
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and data entry systems.
Excellent written and verbal communication skills.
Ability to multitask, prioritize responsibilities, and meet deadlines in a fast-paced environment.
Sensitivity to and understanding the needs of veterans and individuals experiencing housing instability. Must have the ability to interact positively with grantee, referral sources, other agencies, and community partners.
Must also have ability to comprehend, document, and converse in Standard English and demonstrated great sound judgment and reasoning skills.
I understand that as an employee of Catholic Charities I am expected to perform job duties in alignment with the items listed below:
Follows the Catholic Social and Moral Teachings in all aspects while performing job duties.
Works collaboratively to achieve goals and resolves conflict to achieve the greater good.
Respect for the diversity of talents and gifts of others and belief in cultivating those to promote personal and professional development.
Demonstrate compassion and commitment for helping others improve their lives.
Follow Agency Values: Faith/Hope, Trust, Commitment, Collaboration.
Program Specialist - Part-Time - South Knox Elementary
Knoxville, TN jobs
Job Details Position Type: Part Time Education Level: High School Salary Range: Undisclosed Travel Percentage: Up to 25% Job Shift: Day Job Category: Nonprofit - Social Services Description The Part-Time Program Specialist supports the successful delivery of youth development programs with a focus on education, enrichment, and membership services. This role ensures a welcoming, organized, and safe environment while fostering academic success, healthy lifestyles, and positive character development.
Key Responsibilities:
Program Implementation & Youth Engagement
* Lead or support the delivery of engaging academic and enrichment activities in areas such as reading, STEM, and the arts.
* Adapt activities to meet the needs of youth with various learning styles and backgrounds.
* Offer tutoring or mentoring to support youth development and well-being.
* Ensure program areas are safe, inclusive, and responsive to member needs.
Educational & Grant Support
* Assist with planning and tracking lessons related to education-focused grants.
* Help collect pre/post-survey data and track attendance for grant compliance as needed.
* Communicate youth progress and concerns with parents, schools, and the Club Director.
Membership & Administrative Duties
* Welcome families and visitors, answering questions about programs and services.
* Assist with membership processing, attendance tracking, and maintaining accurate records in tracking systems.
* Help collect program fees and distribute communication materials to families.
* Support compliance for Child Care Certificate Programs and DHS reporting under the direction of senior staff.
Collaboration & Communication
* Build positive relationships with youth, families, school personnel, and staff.
* Promote Club activities and events, sharing updates with families and the community.
* Help coordinate special events, field trips, and Club celebrations.
Qualifications
Preferred Skills & Abilities:
* Strong communication and relationship-building skills.
* Comfort with Microsoft Office and digital record systems.
* Ability to manage multiple tasks and maintain confidentiality.
* Positive, flexible, and collaborative attitude.
* Ability to supervise youth in small group settings.
* Basic knowledge of childcare certificate programs or willingness to learn.
Flexibility & Additional Expectations:
* Willingness to travel between Club sites to support program needs as required.
* Ability to adapt quickly to changing schedules or site needs.
* Perform other related duties as assigned by the Club Director or site leadership.
* Support overall Club operations, including assisting in other program areas or administrative functions when needed.
Requirements:
* 18+ years of age.
* High school diploma or GED required.
* At least 1 year of experience working with youth in educational or enrichment settings.
* Must pass local, state, and national criminal background checks.
* Must pass initial drug screening and subsequent drug tests.
* CPR and First Aid certification (or willing to obtain after hire).
Program Specialist - Part-Time - Alcoa Elementary
Alcoa, TN jobs
Job Details Position Type: Part Time Education Level: High School Salary Range: Undisclosed Travel Percentage: Up to 25% Job Shift: Day Job Category: Nonprofit - Social Services Description The Part-Time Program Specialist supports the successful delivery of youth development programs with a focus on education, enrichment, and membership services. This role ensures a welcoming, organized, and safe environment while fostering academic success, healthy lifestyles, and positive character development.
Key Responsibilities:
Program Implementation & Youth Engagement
* Lead or support the delivery of engaging academic and enrichment activities in areas such as reading, STEM, and the arts.
* Adapt activities to meet the needs of youth with various learning styles and backgrounds.
* Offer tutoring or mentoring to support youth development and well-being.
* Ensure program areas are safe, inclusive, and responsive to member needs.
Educational & Grant Support
* Assist with planning and tracking lessons related to education-focused grants.
* Help collect pre/post-survey data and track attendance for grant compliance as needed.
* Communicate youth progress and concerns with parents, schools, and the Club Director.
Membership & Administrative Duties
* Welcome families and visitors, answering questions about programs and services.
* Assist with membership processing, attendance tracking, and maintaining accurate records in tracking systems.
* Help collect program fees and distribute communication materials to families.
* Support compliance for Child Care Certificate Programs and DHS reporting under the direction of senior staff.
Collaboration & Communication
* Build positive relationships with youth, families, school personnel, and staff.
* Promote Club activities and events, sharing updates with families and the community.
* Help coordinate special events, field trips, and Club celebrations.
Qualifications
Preferred Skills & Abilities:
* Strong communication and relationship-building skills.
* Comfort with Microsoft Office and digital record systems.
* Ability to manage multiple tasks and maintain confidentiality.
* Positive, flexible, and collaborative attitude.
* Ability to supervise youth in small group settings.
* Basic knowledge of childcare certificate programs or willingness to learn.
Flexibility & Additional Expectations:
* Willingness to travel between Club sites to support program needs as required.
* Ability to adapt quickly to changing schedules or site needs.
* Perform other related duties as assigned by the Club Director or site leadership.
* Support overall Club operations, including assisting in other program areas or administrative functions when needed.
Requirements:
* 18+ years of age.
* High school diploma or GED required.
* At least 1 year of experience working with youth in educational or enrichment settings.
* Must pass local, state, and national criminal background checks.
* Must pass initial drug screening and subsequent drug tests.
* CPR and First Aid certification (or willing to obtain after hire).